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Title: AV Technical Support EngineerLocation: West YorkshireSalary: £28,000 - £35,000 per annumHours: Full Time, Permanent - Monday to Friday Are you an experienced AV professional who enjoys solving technical problems but is ready for a role that offers more time behind the desk and less time travelling from site to site? We are recruiting on behalf of a successful specialist technology business that delivers professional AV and collaboration solutions to customers across a range of sectors. They're looking for an AV Technical Support Engineer to join their team and provide remote technical support, troubleshooting and guidance to customers. This is predominantly a desk based role, with occasional travel to customer sites when additional hands on support is required. It could be an ideal move for someone currently working as an AV Installation Engineer, AV Service Engineer, AV Field Engineer or AV Technician who has built strong technical knowledge on the tools and is now looking for a better work life balance without stepping away from the AV industry.What will you be doing? You'll become a key technical point of contact for customers, using your existing AV knowledge to diagnose issues, provide solutions and ensure systems remain operational. Your day to day responsibilities will include:\n\n • Providing remote technical support to customers experiencing AV and collaboration technology issues.\n, • Troubleshooting systems, identifying faults and working methodically through problems to reach effective solutions.\n, • Supporting customers with equipment, connectivity, configuration and system-related queries.\n, • Taking ownership of support cases from initial diagnosis through to resolution.\n, • Using your practical AV knowledge to understand issues that may otherwise be difficult to diagnose remotely.\n, • Working with customers to talk through technical issues clearly and confidently, sometimes supporting non-technical users.\n, • Liaising with internal technical teams, suppliers and manufacturers where further investigation or escalation is required.\n, • Maintaining accurate records of support cases, technical issues and resolutions.\n, • Carrying out proactive system checks and preventative maintenance where required.\n, • Supporting system implementations, customer onboarding and technical improvement projects.\n, • Attending customer sites on an ad-hoc basis where an issue requires additional hands-on technical support.\nWhat experience do you need? We're not necessarily looking for someone who has spent their career in a technical support centre. Your AV knowledge is what matters. You could have gained your experience through AV installation, commissioning, service, field engineering or technical support, but you'll need a good understanding of AV technology and the confidence to troubleshoot technical issues. Ideally, you'll have:\n\n, • Previous experience working within the AV / audio visual industry.\n, • Practical experience installing, configuring, servicing or troubleshooting AV equipment and systems.\n, • The ability to understand technical issues and work logically towards a solution.\n, • Good knowledge of workplace AV and/or collaboration technology.\n, • Strong customer service and communication skills.\n, • The confidence to provide technical support remotely and talk customers through solutions.\n, • Good organisation and the ability to manage multiple support cases.\n, • A willingness to travel occasionally to customer sites when required.\nWhy make the move? This is an opportunity to take the technical knowledge you've built in the AV industry and use it in a role that offers a more balanced working week. You'll still be working with interesting AV and collaboration technology and solving genuine technical challenges, but without the expectation of being permanently out on the road. You'll also receive:\n\n, • £28,000 - £35,000 salary\n, • Monday - Friday working hours\n, • Predominantly desk-based / remote technical support\n, • Occasional ad-hoc customer site visits\n, • Exposure to a wide range of AV and collaboration technologies\n, • Ongoing technical training and development\n, • The opportunity to progress within a specialist technology business\n, • A supportive and collaborative technical team\nApply now or get in touch with our team for a confidential conversation about the opportunity.Our GuaranteeThank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.We are committed to supporting equal opportunities and prohibit discrimination or harassment of any kind based on protected characteristics.

West Yorkshire Fire & Rescue Service (WYFRS) is recruiting a DDaT Support Analyst to join the Service Desk.The role is full-time, permanent, with hybrid working from Fire Service Headquarters in Birkenshaw.You will deliver high-quality ICT support to colleagues, resolving incidents and requests, mai

ROLE..360 Perms Senior Recruitment Consultant or Recruitment Consultant- any sector where you have had billing success- ideally Industrial, Engineering, Commercial IT, Legal, HR sector's SALARY.. 30k to 34K basic with an excellent commission structure paid from Day 1 no threshold plus possible car allowance on top My client who are a large sized independent recruiter and have more than 65 branches around the UK, and are now seeking ambitious perm recruiters to join them. The successful applicants can recruit into any sector however the Industrial, Commercial, IT, HR Engineering, and legal sectors are of interest within the perms markets. The perms recruiter will join my clients established Huddersfield branch and predominately focus on building and developing your perms desk/division What Awaits You? Access to a Powerful Bespoke Database: Dive into my client's extensive database, filled with insights and connections. Stay ahead of industry trends and make informed decisions. Career Growth: Clear frameworks for promotions and salary increases, and total autonomy to run and develop your own desk and make decisions Recognition: Annual high achiever awards and exclusive holidays for top performers Milestone Sabbaticals: Celebrate anniversaries with paid sabbaticals. What You'll Be Doing Full 360 Recruitment Process: Engage in every aspect of recruitment business development and client acquisition to job briefings, candidate sourcing, interviews, offer negotiations and deal closures. Candidate Sourcing: Utilise job boards, referrals, and headhunting via platforms like LinkedIn Recruiter. Source candidates via advertising, job boards, social media and referrals. Register and interview candidates, conduct background checks, and match them with job opportunities. Prepare and promote candidates for interviews, ensuring roles are filled promptly. Key Relationships: Build and maintain strong relationships with clients and candidates, offering exceptional service and advice. Network and build relationships with clients to drive sales. Collaboration: Work closely with colleagues to ensure branch success and maximise cross-selling opportunities What my client is looking for: Driving license as you will be regularly meeting clients in their office. Proactive Attitude: Self-motivated with a drive to succeed. Sales Initiative: Ability to identify and pursue new business opportunities, sell my clients services, and match candidates to clients. Resilience: Money-motivated with the ability to overcome challenges and setbacks. Team Player: Willingness to share ideas and best practices. Experienced Recruiter Must have experience recruiting into the perms market within any of the above sector's Help them shape the future of my clients Huddersfield hub. Apply today and start your journey with them and accelerate your recruitment career..... you will never look back

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk. In this senior role you will balance people leaders

Solus Accident Repair Centres in the United Kingdom is seeking a 1st Line IT Engineer to join our Service Desk, the first point of contact for over 2,500 users across 40+ sites. Join a collaborative team using Microsoft 365, Azure, Intune and HaloITSM, with varied work across hardware, software and

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk. In this senior role you will balance people leaders

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk. In this senior role you will balance people leaders

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. This position involves managing incidents and service requests with a focus on customer satisfaction. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk. In this senior role you will balance people leaders

DJH in the United Kingdom is hiring a Tier 2 IT Service Desk Engineer to deliver high-quality technical support across the business. Candidates should have enterprise-level service desk experience and strong customer service skills. This position may require UK-wide travel and site visits.

This is an exciting opportunity for an experienced IT Support professional to join a busy and dynamic IT Service Desk team on an initial 6-month temporary basis. Previous experience working within an IT Service Desk, IT Support, Helpdesk, Technical Support or similar IT-focused support environment.

Have previous experience working within an IT Service Desk or Helpdesk environment at Enterprise level, supporting over 800 employees. It's a fantastic opportunity for an ambitious individual looking to further develop their IT career within a growing business operating across multiple UK locations.

Interaction Recruitment is seeking a Romanian-Speaking Service Desk Adviser to provide first-line IT support to clients. The position offers a competitive pay rate of £14. Full training is provided, plus potential for progression within the growing IT team.

This is an on-site position focused on assisting users efficiently, with a commitment to equal opportunities. A leading IT support company in the United Kingdom is seeking a Service Desk Analyst to resolve complex support cases and provide Level 1 and Level 2 support. The ideal candidate has experie

Grconsulting is seeking a Service Desk Engineer to join their team in Hertfordshire. Ideal candidates have 1-3 years in IT support, strong communication skills, and a passion for technology. The company promotes a hybrid working model, offers ongoing training, and values internal career progression

Solus - an Aviva company is seeking a 1st Line IT Engineer to join our Service Desk, serving 2,500+ users across 40+ sites. You will work with Microsoft 365, Azure, Intune and HaloITSM, handling hardware, software, and networking issues with a focus on reliable service delivery. Training and growth

Hazlewoods, one of the Southwest's leading independent chartered accountants, invites applications for a Service Desk Analyst to join our IT team. Based across Gloucestershire, Bristol and Cardiff, you will deliver friendly 1st and 2nd line support, manage tickets and assist with onboarding and indu

Leeds is seeking a Service Desk Manager to lead the day-to-day operation of the Service Desk and drive high SLA performance. You’ll coach a high-performing team, manage incidents, and collaborate with IT to ensure continuous improvement and a patient-centric digital service. This role offers hybri

Pharmacy2U | Certified B Corp in Leeds is seeking a Service Desk Manager to lead the IT service desk, shape SLA delivery and drive continuous improvement. This hybrid role offers a core-hours pattern, 09:30-16:00, and extensive benefits including pension, private health care and CPD opportunities. Y

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. You will communicate with clients via phone and email, ensuring timely resolution of incidents. A competitive compensation packa

NHS is seeking an enthusiastic ICT Operations Junior Service Desk Analyst to join the Service Desk team. The role involves handling high volumes of incoming calls, recording details in the IT service management system, and providing basic technical support while collaborating with ICT teams to resol

Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This role provides technical support across the business, resolving incidents and service requests while delivering excellent customer serv

This is a great opportunity to continue their career within a well-established IT function and act as the first point of contact to all colleagues with their IT queries. Previous experience within an IT Service Desk is essential. If you're looking to establish your career within IT and gain exposure

The ideal candidate has prior experience in a First Line Service Desk, strong Microsoft 365 administration skills, experience with IT ticketing systems, and a customer-focused approach with a commitment to. Key Recruitment Ltd in Waterlooville is recruiting a permanent full-time IT Service Desk Anal

Ministry of Justice in the United Kingdom is seeking a Service Desk Analyst to support the Judicial Digital Services. You will work within a small, welcoming team, collaborating with colleagues and external suppliers to improve service quality while ensuring end-user. You will respond to incidents a

Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites. You’ll work closely with 1st, 2nd and IT Field Engineers, contribute to onboarding/offboarding, and help improve processes with documentation and knowledge sharing,. The r

Brabners is seeking a Service Delivery Analyst to join the Leeds City Centre IT function. The role is based in Leeds City Centre on-site 4 days a week, with flexible core hours from 8am to 6pm. It offers exposure to varied IT requests within a well-established team.

Wavenet Ltd in the United Kingdom is seeking a Technical Lead for their IT Service Desk, responsible for guiding the team in delivering exceptional technical support. The role emphasizes teamwork in an office environment, with benefits including health coverage, 25 days of annual leave, and access t

You will drive ITIL-based incident, problem and change processes, monitor SLAs/KPIs, and partner with infrastructure, applications and security teams to continuously improve service delivery across sites. Prize Placements is seeking an IT Service Desk Team Leader to head the service desk function in

This is an exciting opportunity for someone to complement our existing IT Service Desk team - dedicated to always providing an excellent IT service to our internal customers. Preferable minimum 3-years previous experience working in a busy IT Service Desk environment, ideally on a technical service

Aviva plc is seeking an IT Customer Service Analyst to join the IT Service Desk on a 6-month temporary basis. You will gain exposure to a broad range of technologies in a large enterprise environment, with responsibilities including incident logging, troubleshooting, remote support, and collaboratio

A financial services provider in Leeds is seeking an IT Service Desk Analyst to join their team. Candidates should have a minimum of 3 years' experience in a similar environment, strong customer service skills, and familiarity with Microsoft products. Benefits include a pension plan, private medical

Join a collaborative team focusing on Microsoft 365, Azure and HaloITSM, with opportunities to expand your skills as the Service Desk grows. Solus Accident Repair Centres is seeking a 1st Line IT Engineer to join our Service Desk. You will be the first point of contact for 2,500+ users across 40+ si

DGH Recruitment is seeking an IT Service Desk Analyst to join a Leeds-based legal and financial service provider. You will be the primary point of contact within the IT Service Desk, ensuring a professional level of support. This permanent role requires excellent customer service skills and the abil

This role offers a competitive salary, bonus opportunity, and a strong path for developing IT skills within a supportive Aviva-backed network. Solus Accident Repair Centres is seeking a 1st Line IT Engineer to join our Service Desk, supporting 2,500+ users across 40+ sites and managing the in-house

Hightown Housing Association in Hemel Hempstead is seeking an IT Service Delivery Analyst to deliver high-quality first-line IT support across phone, email, and tickets. You will handle incidents, manage user accounts, and assist with system upgrades, while promoting a proactive, customer-focused ap

The role involves leading a team, implementing IT Service Management best practices, and ensuring service delivery aligns with business objectives. The position offers a full-time contract and extensive benefits within a flexible working environment. A leading insurance group in England is seeking a

Spectrum IT Recruitment is assisting a large national UK client to hire a Contract Service Desk Lead for an initial 3-6 month on-site assignment in Portsmouth, Hampshire. The role requires working 4 days per week onsite with occasional travel to London head office, and engagement via Umbrella compan

A technology solutions company in Leeds is seeking a part-time Service Desk Supervisor to oversee daily operations at their busy service desk. Strong customer-facing experience and the ability to communicate clearly in pressured situations are essential. The ideal candidate should be highly organise

Anchor in Bradford is seeking an IT Service Desk Analyst to join our friendly Service Desk team. Working on a Level 1 Service Desk, you will resolve incidents quickly, log requests in ServiceNow, and escalate complex issues when needed, while delivering excellent customer service in line with SLA ta

Sellick Partnership is seeking an experienced ICT Service Desk Analyst to join our growing Technology Services team in County Durham. You will provide high-quality 1st and 2nd line IT support for a modern IT environment. You’ll help with incidents, service requests, and projects across Windows dev

Re Resource Group in Gloucestershire is seeking a Service Desk Analyst on a 3-month contract. You will provide first-line IT support, log and resolve incidents, and assist users with hardware/software and access issues. You will liaise with technical teams and suppliers, contribute to IT projects, a

Experience within a service desk, helpdesk, or MSP environment. You’ll work within established processes, documentation, and agreed boundaries — not redesigning the service, but making sure it runs properly, consistently, and professionally. Strong general IT literacy and the ability to quickly

Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an 1st Line IT Service Desk Team Lead to join our dynamic IT Services team. Proven experience in IT support, with supervisory responsibilities within a Service Desk environment. Familiar

The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer systems and applications. You will be responsible for diagnosing and resolving hardware and software issues, servicing IT

Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and st