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Salary: circa £35,000 per annum + benefitsWorking Pattern: Hybrid / Customer Sites / Halifax Office \n Your New RoleWe are working with a specialist provider of managed AV and Video Conferencing services, who are looking to add a Tier 2 AV Support Technician to their team. \n This is a great opportunity for an experienced AV or VC support professional who enjoys troubleshooting technical issues, working directly with customers and getting hands-on with a wide range of AV and collaboration technologies. \n The role offers a hybrid working pattern, with typically 2 to 3 days per week working from home and the remaining days split between customer sites and the Halifax office. The role is predominantly customer-facing, with regular visits to customer sites, primarily across London and the wider UK. \n Your Responsibilities Providing technical support via telephone, email, webchat, video calls, remote access tools and customer site visits Diagnosing and resolving AV and Video Conferencing faults Managing support tickets through to resolution and maintaining accurate documentation Troubleshooting collaboration spaces, meeting rooms, auditoriums and theatre AV systems Supporting technologies including Poly, Neat, Crestron, Cisco, Yealink, QSC and Extron Troubleshooting Microsoft Teams Rooms and Zoom Room environments Working with AV signal distribution, control systems, audio DSP and integrated meeting room technologies Escalating complex issues to senior engineers or the Service Desk Manager where appropriate Supporting and providing guidance to Tier 1 Support Technicians Carrying out preventative maintenance visits and morning room checks Attending technical handovers and supporting the onboarding of new managed service customers Arranging third-party technical support where required Taking ownership of high-priority and escalated support cases Maintaining service documentation and contributing to improvements across the support function \n About YouWe're looking for someone with a genuine AV background who is comfortable working in a technical support environment. \n You may currently be working as an AV Support Engineer, AV Engineer, AV Service Engineer, Video Conferencing Engineer, Collaboration Engineer or similar, ideally with experience supporting managed service customers. \n You'll Need Previous experience providing technical support within an AV, VC or IT environment Strong AV fundamentals and confident fault-finding abilities Experience supporting Video Conferencing and collaboration technologies Good knowledge of technologies such as Crestron, Extron, QSC, Poly, Neat, Yealink or Cisco Experience with Microsoft Teams Rooms and/or Zoom Rooms would be advantageous Strong analytical and problem-solving skills Excellent communication and customer service skills The ability to manage multiple support cases and prioritise effectively Good Microsoft Office skills The ability to understand technical drawings, cable schematics and solution specifications A willingness to travel to customer sites when required A full UK driving licence would be desirable \n Candidates based in Nottingham, Sheffield or within reasonable commuting distance of Halifax are particularly well placed for the role, although candidates further south may also be considered where the travel and office requirements work. \n If you're an AV professional who enjoys fault-finding, customer support and working across a broad range of AV and VC technologies, this could be a great next step.

IT Support Analyst \n Up to £40,000 | Beeston, Nottinghamshire | Office-based | Permanent \n Are you an experienced IT Support professional looking for a role where you can develop your technical skills while gaining exposure to business systems and ERP administration? \n We’re looking for an IT Support Analyst to join our team and provide high-quality technical support across a modern Microsoft technology environment. Alongside supporting users and maintaining the IT estate, you’ll also have the opportunity to develop specialist skills and be trained to become an ERP Administrator, taking ownership of a key business system. \n This is an excellent opportunity for someone who enjoys problem-solving, working with users and wants to expand their career beyond traditional IT support. \n The Role \n Working as part of the IT team, you’ll provide support across hardware, software and Microsoft platforms, ensuring users have the technology and support they need to work effectively. \n Over time, you’ll also develop knowledge of the company’s ERP system, supporting its administration, configuration and ongoing improvement. \n Key responsibilities will include: \n\n • Providing 1st and 2nd line technical support to users across the business\n, • Diagnosing and resolving hardware, software and connectivity issues\n, • Supporting Microsoft 365 applications including Teams, Outlook and SharePoint\n, • Managing user accounts, permissions and access through Active Directory / Entra ID\n, • Supporting laptops, desktops, mobile devices and peripherals\n, • Assisting with device builds, deployments and configuration\n, • Managing and prioritising tickets through the service desk system\n, • Working with colleagues and third-party suppliers to resolve technical issues\n, • Supporting the administration, maintenance and development of the ERP system following training\n, • Helping to improve business processes, documentation and system usage\n\n About You \n We’re looking for someone with a strong background in IT support who is keen to learn, develop and take on additional responsibility. \n You’ll ideally have experience with: \n\n • Providing 1st and/or 2nd line IT support in a business environment\n, • Microsoft technologies including Windows, Microsoft 365 and Active Directory\n, • User administration and troubleshooting within Microsoft environments\n, • Hardware setup, configuration and support\n, • IT service management tools and ticketing systems\n, • Working to SLAs and managing priorities effectively\n\n Experience with Microsoft Intune, device management or ERP systems would be advantageous, but training will be provided for the right person. \n The Opportunity \n This is a fantastic opportunity to join a supportive IT team where you can develop a broad skillset across infrastructure, Microsoft technologies and business applications. \n You’ll initially focus on IT support before developing into an ERP Administrator role, giving you the chance to build a valuable combination of technical and business systems experience. \n\n • Salary up to £40,000\n, • Permanent position\n, • Office-based in Beeston, Nottinghamshire\n, • Full training provided to develop ERP administration skills\n, • Opportunity for long-term career development\n\n If you’re an IT Support professional looking for your next step and want to expand your career into business systems, we’d love to hear from you. \n

IT Technician Nottingham | £26,500 - £27,500 | Monday to Friday | 8:30am - 5:00pm | Office Based Are you an IT Support Technician looking for a role where you'll gain hands-on experience across networking, infrastructure and end-user support? We're recruiting for an IT Technician to join a busy, multi-site business based in Nottingham. Working alongside an experienced Network Supervisor, you'll play a key role in supporting users across the organisation while developing your skills across Microsoft technologies, networking and IT infrastructure. This is an excellent opportunity for someone with around 1-2 years' IT support experience who is looking to broaden their technical knowledge and build a long-term career within IT. The Role As the IT Technician, you'll provide 1st and 2nd Line support to internal users, resolving technical issues and helping to maintain the company's IT infrastructure. Responsibilities include:\n\n • Providing 1st and 2nd Line IT support via phone, remote support and face-to-face\n, • Troubleshooting hardware, software and operating system issues\n, • Supporting Microsoft 365, Active Directory and user account administration\n, • Setting up new users, laptops, desktops and mobile devices\n, • Installing and configuring software, operating systems and business applications\n, • Supporting printers, telephony and general office IT equipment\n, • Assisting with LAN, switch and VLAN troubleshooting\n, • Supporting technologies including Cisco, Meraki, Synology, VMware, Veeam and 3CX\n, • Liaising with colleagues, suppliers and external support providers\n, • Travelling to other company sites when hands-on support is required\n About You You'll already have experience within an IT Support or Service Desk environment and be looking for an opportunity where you can continue to learn and develop. Ideally you'll have:\n\n, • Around 1-2 years' experience in an IT Support, Helpdesk or Service Desk role\n, • Experience supporting Microsoft 365 and Windows environments\n, • Knowledge of Active Directory and user account administration\n, • Strong hardware and software troubleshooting skills\n, • Experience using an IT ticketing/helpdesk system\n, • Excellent customer service and communication skills\n, • A proactive attitude and willingness to learn new technologies\n, • A full UK driving licence\n Experience with Cisco, Meraki, Synology, VMware, Veeam, 3CX or networking technologies would be beneficial but isn't essential, as training will be provided. What's on Offer? This is a fantastic opportunity to join a supportive IT team where you'll gain exposure to a wide range of technologies rather than being limited to a traditional helpdesk role. You'll work closely with an experienced Network Supervisor, receive ongoing training and development, and build valuable experience across networking, infrastructure and systems support within a growing multi-site business.Salary: £26,500 - £27,500Location: NottinghamHours: Monday to Friday, 8:30am - 5:00pmWorking Pattern: Office-based Occasional travel to other company sites will be required. All travel expenses, accommodation and meals are covered where applicable. If you're looking for a varied IT role where you can continue developing your technical skills and build your career, we'd love to hear from you. Apply Now! or call us on for more info

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Building Surveyor An opportunity has arisen for a Building Surveyor to join our Building Consultancy department in Birmingham. The team deals with a range of investor clients, including Mileway, Hammerson plc , Aviva, Legal & General, RLAM, RailPen and Aberdeen Standard Investments, corporate occupier clients such as Barclays and Bunzl.The successful candidate will join a busy regional office and be working alongside other internal departments such as Investment, Agency, Managed Services, Valuations, Lease Advisory, Planning and Rating, to provide holistic, commercial advice to our clients.We are looking for an outward-looking, ‘all-rounder’ Building Surveyor with a sense of ‘team spirit’ and an ambition to deliver excellence.What this job involvesUndertaking Building Surveyor's inspections and preparing reportsPreparing specifications for, and administering, repair and refurbishment contractsPreparing and negotiating schedules of dilapidations/preparing exit strategiesPreparing planned preventative maintenance plansUndertaking building reinstatement cost assessmentsAssisting with co-ordination of portfolio instructions and undertaking other duties from time to time as may be reasonably requiredMaking sustainable business links with both external and internal clients and offering a professional and excellent client service at all timesSome travel will be required in this roleSound like you? To apply you need to be/have:Required to have the ability to work within a team and on own initiativeMust be enthusiastic, proactive and self-motivatedMust have strong verbal and numerical skills, and be comfortable with report writingRequires excellent time management and general organisational skillsIs required to be flexible and have the ability to work under pressureMust be well presented and have excellent communication skillsMRICS (building surveying) with proven experience, preferably PQE in a commercial consultancyExperience of AutoCAD an advantageGood working knowledge of Microsoft Word, Excel and OutlookClean driving licenceWhat you can expect from usYou’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.As a diverse and inclusive employer, JLL strives to contribute to the lasting values for clients, employees, shareholders, communities and our industry. Everything we do today should work towards Building a Better Tomorrow. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in your sights and imagine where JLL can take you.Location: On-site –Nottinghamshire, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: Nottinghamshire, GBRType: Full time

Express Recruitment are delighted be helping a successful and growing business with the recruitment of Customer Service Advisors to join their friendly and welcoming team in Bingham.The successful candidate will have previous customer service experience, ideally having worked in a call centre, with

Service Desk Analyst – Lithia UK (Sunderland IT Office). This role will work four days a week in the office, with Fridays working from home. Solid knowledge of Office 365 applications (Outlook, Excel, Word) and Windows operating systems.

Previous experience in an IT Service Desk or customer support role. Senior Recruitment Business Partner | Executive Recruitment and talent acquisition. IT Service team at Nottingham City Council on a.

Problem Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Microlise, we're passionate about delivering reliable technology and exceptional service to our customers. Were looking for a Problem Manager to join our Support Services team and help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned and resolved effectively. Youll play an important part in helping us move from reactive incident handling to a more proactive approach to service improvement, using data, collaboration and clear communication to prevent issues from recurring and support long-term operational performance. If you're naturally curious, enjoy solving complex problems and are passionate about driving continuous improvement, we'd love to hear from you. What youll be doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates are clearly documented. Track corrective and preventative actions through to completion, escalating blockers where needed. Ensure workarounds, known errors and permanent fixes are documented and communicated to relevant teams. Produce and review weekly incident trend analysis to identify recurring issues, emerging risks and opportunities for improvement. Create and maintain a prioritised list of key problems, focusing on areas with the greatest opportunity to reduce incident volume and customer impact. Work closely with Service Desk, TechOps, Engineering and Product teams to identify permanent fixes and service improvements. Provide clear updates on problem status, risks, actions and progress to operational stakeholders. Chair or facilitate problem review meetings, ensuring accountability and alignment across teams. Identify opportunities to improve processes, tooling, knowledge articles, escalation routes and support readiness. Promote a culture of ownership, learning and continuous improvement across operational and technical teams. Youll thrive in this role if you have: Significant Problem Management experience in a complex IT environment. We're looking for someone who knows the discipline inside out and can confidently lead the function from day one. Experience working in a Service Desk, IT Support, Service Operations or IT Service Management environment. A strong understanding of Problem Management, Incident Management and Root Cause Analysis principles. Experience analysing incident trends, service performance data and operational reports. Strong analytical and problem-solving skills, with the ability to identify patterns and recommend practical improvements. Excellent stakeholder management and communication skills. Confidence coordinating cross-functional technical teams and driving actions through to completion. A proactive, forward-thinking approach to service improvement. The ability to manage competing priorities and remain resilient in a fast-paced operational environment. A customer-focused and outcome-driven mindset. Experience using ServiceNow or a similar ITSM tool. ITIL Foundation or equivalent service management experience would be desirable. Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UKs leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose and Tesco. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service (pro rata) Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success Best Workplace in the UK for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. TPBN1_UKTJ

A local government authority in Nottingham seeks four enthusiastic Service Desk Analysts on a 12-month fixed-term contract.

A leading IT services company is seeking a Service Desk Analyst to provide exceptional technical support in Nottingham. This role offers the opportunity to resolve IT issues and enhance service delivery in a fast-paced environment. Ideal candidates will demonstrate strong problem-solving abilities,

Direct message the job poster from Henderson Scott UK.Recruitment Consultant - Connecting Top IT Infrastructure & Security Talent with Leading Companies across the UK & US.Currently seeking a highly talented 2nd/3rd Line Engineer to join a busy IT department.Experience working on a busy Service Desk

At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators, industrial and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.We are looking for a Doors Technical Engineer to join our KONE Doors Technical team. In this role, you’ll be the go-to expert for resolving complex technical issues on industrial and pedestrian doors, providing support to Doors engineers across the UK, and ensuring compliance with safety and quality standards.This position is based in Nottingham; you will be part of the Global Technical Help Desk team.What You’ll DoProvide remote and on-site technical support to Doors engineers, identifying root causes and solutionsLog cases to the Technical Helpdesk tool and direct to relevant expert when neededDeliver training to Doors engineers during site visits and through scheduled sessions, support local training centersSupport in assessing the maintainability (spare part availability, documentation, competences, maintenance need) of equipment before tendering for maintenance contractCreate and manage knowledge base articlesPurpose sales solutions (Packaged Service Repairs) to improve equipment reliability, comfort and safetyIdentify proactively root causes for the issues and forward corrective actions according to KONE Door Business (KDB) process requirements (e.g. training, guidelines, etc.)Ensure compliance with KDB safety standards and customer safety rules, report safety concernsStop installation or door operations if safety violation or hazards are detectedTo qualify for this vacancy we would expect you to have:Strong technical knowledge of pedestrian and industrial doors, gates and barriersExcellent health and safety knowledgeADSA and DHF qualifiedCSCS certificationStrong customer skillsCollaborative team playerExcellent problem solving and communication skillsFull, clean UK driving licenceWillingness to travel across the UKProficient IT skillsWe offer a range of fantastic benefits to our employees including: Excellent salary depending on experienceCompany car, parking apps to cover business parking costsPaid travel and overtime25 Days Holiday + 8 Bank Holidays + 1 Volunteering DayCompany Pension SchemeEmployee Assistance ProgrammeProlonged disability insurance (PDI)KONE Healthcare plan, which includes unlimited GP video consultations, diagnosis, physiotherapyKONE dental planLife AssuranceGym membershipKONE Discounts and cashback platformGive As You Earn, which allows to make tax-efficient charity donations Cycle to Work Scheme In addition, we offer strong and clear progression programmes with Engineers so that you can reach your full potential. To support your learning, you will have access to our learning tool that allows you to apply for various courses that can increase your knowledge and progression potential.This role is not eligible for visa sponsorship.At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on SummaryLocation: NottinghamType: Full time

Lithia UK is seeking a Service Desk Analyst to provide 1st line technical support and exceptional customer service across the organisation. You will work under the Service Desk Team Leader, handling incidents, logging in the ITSM system, and liaising with manufacturers and third-party contacts to en

Express Recruitment are delighted be helping a successful and growing business with the recruitment of Customer Service Advisors to join their friendly and welcoming team in Bingham. The successful candidate will have previous customer service experience, ideally having worked in a call centre, with the ability to make customers feel listened to and be able to effectively resolve problems. The working hours are Monday – Friday 9:00-17:00, with hybrid working options available after an initial period of training full time in the office. The role is offered on an initially temporary basis with the potential of becoming permanent. Skills & Experience • Previous customer service experience, ideally having worked in a call centre, • Polite and professional telephone manner essential, • Able to prioritise workloads, • Strong IT skills to include MS Office essential, • Fast and accurate data entry skills Roles & Responsibilities • Answer inbound telephone calls, emails, and live chat queries, • Process customer orders within a timely manner, ensuring accuracy, • Discuss customer requirements, provide advice and guidance, • Provide information to customers about the service, • Update a bespoke customer database with confidential information About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on (url removed) Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on (url removed) or give us a call on (phone number removed) and we will do the rest for you. Job Location Bingham, Nottinghamshire Salary c£12.71 per hour + holiday pay D.O.E Job Type and Hours Temp to Perm

Assistant Geo-Environmental Consultant Take the Next Step as an Assistant Geo-Environmental Consultant Are you looking to develop your career in geo-environmental consultancy with a business that will support your professional growth? My client is looking for an Assistant Geo-Environmental Consultant to join their expanding Environmental Consultancy Services team. This is an excellent opportunity to work on a diverse range of contaminated land and environmental projects while gaining hands-on experience, developing your technical expertise and working alongside experienced professionals. About My Client My client is a well-established organisation delivering specialist environmental consultancy services across a variety of projects. They are committed to maintaining the highest standards of health, safety and environmental compliance while investing in the development of their people. As an Assistant Geo-Environmental Consultant, you will be supported to expand your knowledge, gain valuable site experience and continue your professional development. What You Will Be Doing As an Assistant Geo-Environmental Consultant, you will play an important role in supporting the delivery of geo-environmental and contaminated land projects. You will be responsible for: ·Assisting with contaminated land and environmental assessments under the guidance of senior colleagues. ·Supporting site investigations and independently carrying out site data collection activities, including gas monitoring. ·Helping to ensure projects are delivered safely, on time and within budget. ·Following health, safety, quality and environmental procedures, legislation and best practice at all times. ·Preparing technical reports using desk study information and site investigation data. ·Working closely with internal teams, clients and external stakeholders. ·Representing the business professionally across meetings, projects and industry events where required. What You Will Bring To be considered for this Assistant Geo-Environmental Consultant position, you will ideally have: ·A Bachelor's degree in Environmental Science, Geological Sciences or a related discipline. ·Experience contributing to technical reporting, including Phase 1 Desk Studies, Phase 2 Intrusive Investigations, human health risk assessments and remediation strategies. ·Knowledge of contaminated land assessment principles. ·Strong IT skills, including a working knowledge of GIS and site investigation data management software. ·Excellent communication and collaboration skills. ·A proactive approach with a commitment to delivering high-quality work and excellent customer service. ·Membership of, or a desire to work towards membership of, a relevant professional body with ongoing CPD. Salary and Benefits ·£28,000 - £35,000 per annum, dependent on experience. ·Comprehensive benefits package. ·Ongoing professional development and support towards CPD. ·Opportunity to work on varied and technically interesting projects. ·Collaborative and supportive working environment. Career Development and Working Pattern This role offers an excellent opportunity to build a long-term career within environmental consultancy. You will receive support from experienced professionals, gain valuable field and office-based experience, and develop the technical skills needed to progress your career. Location and working arrangements will be discussed during the recruitment process. Interested? If you are looking for your next opportunity as an Assistant Geo-Environmental Consultant and would like to join a supportive organisation where you can continue developing your career, please apply today. If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Adam Butler at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators, industrial and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. We are looking for a Doors Technical Engineer to join our KONE Doors Technical team. In this role, you’ll be the go-to expert for resolving complex technical issues on industrial and pedestrian doors, providing support to Doors engineers across the UK, and ensuring compliance with safety and quality standards. This position is based in Nottingham; you will be part of the Global Technical Help Desk team. What You’ll Do Provide remote and on-site technical support to Doors engineers, identifying root causes and solutions Log cases to the Technical Helpdesk tool and direct to relevant expert when needed Deliver training to Doors engineers during site visits and through scheduled sessions, support local training centres Support in assessing the maintainability (spare part availability, documentation, competences, maintenance need) of equipment before tendering for maintenance contract Create and manage knowledge base articles Purpose sales solutions (Packaged Service Repairs) to improve equipment reliability, comfort and safety Identify proactively root causes for the issues and forward corrective actions according to KONE Door Business (KDB) process requirements (e.g. training, guidelines, etc.) Ensure compliance with KDB safety standards and customer safety rules, report safety concerns Stop installation or door operations if safety violation or hazards are detected To qualify for this vacancy we would expect you to have: Strong technical knowledge of pedestrian and industrial doors, gates and barriers Excellent health and safety knowledge ADSA and DHF qualified CSCS certification Strong customer skills Collaborative team player Excellent problem solving and communication skills Full, clean UK driving licence Willingness to travel across the UK Proficient IT skills We offer a range of fantastic benefits to our employees including: Excellent salary depending on experience Company car, parking apps to cover business parking costs Paid travel and overtime 25 Days Holiday + 8 Bank Holidays + 1 Volunteering Day Company Pension Scheme Employee Assistance Programme Prolonged disability insurance (PDI) KONE Healthcare plan, which includes unlimited GP video consultations, diagnosis, physiotherapy KONE dental plan Life Assurance Gym membership KONE Discounts and cashback platform Give As You Earn, which allows to make tax-efficient charity donations Cycle to Work Scheme In addition, we offer strong and clear progression programmes with Engineers so that you can reach your full potential. To support your learning, you will have access to our learning tool that allows you to apply for various courses that can increase your knowledge and progression potential. This role is not eligible for visa sponsorship

Role: Service Desk Engineer Location: Nottingham Working Arrangement: Full-time office-based for the first month, then hybrid – 3 days in the office and 2 days from home Salary: Up to £28,000 Are you someone who enjoys being the person people come to when their technology isn’t working? Do you have a good understanding of Windows and Microsoft 365, enjoy troubleshooting problems and take pride in providing good customer service? If so, this could be a great opportunity to join an established IT team as a Service Desk Engineer. You’ll be the first point of contact for IT issues and requests across the business, helping users over the phone, by email and face-to-face. You’ll deal with a variety of day-to-day technical queries, from password resets and account management through to hardware, software and application issues. You’ll log and manage tickets accurately, making sure issues are documented properly and dealt with within agreed SLAs. Where something is more complex, you’ll know when to investigate further and when to escalate it to another member of the IT team. The role will also involve helping with new hardware and software setups, device onboarding and monitoring automated systems. You’ll have the opportunity to contribute to knowledge base articles, user guides and training materials, as well as helping new starters get up to speed with the technology they need. You’ll ideally have previous experience in a Service Desk or similar IT support role, although the right attitude and technical ability are just as important. You’ll need to be comfortable working with Windows, Microsoft Office and common business applications, and be able to explain technical issues clearly to non-technical users. Microsoft or ITIL qualifications and experience with Microsoft 365 administration would be advantageous, but aren’t essential. If you’re looking for your next step in IT support and want a role where you can develop your technical skills while working closely with users, please apply now or get in touch to find out more. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background