Service desk jobs in WolverhamptonCreate job alerts

TOOLMAKER / PATTERNMAKERPermanentDays£35,000 - £36,500Thriving Manufacturing BusinessOutstanding ProspectsFriendly Supportive TeamLunchtime Friday finishLet's get to the pointIf you're a Toolmaker or Patternmaker, you know that not everyone can do what you doIt takes precision. Patience. Problem-solving. ExperienceWe're not looking for someone to simply "fill a position."We're looking for someone who takes pride in creating, repairing and maintaining tooling and patterns that keep production movingIf you're happiest in a toolroom rather than sat behind a desk, keep reading...Commutable from Birmingham, Walsall, Aldridge, Sutton Coldfield, Willenhall, Darlaston, Smethwick, Wednesbury, Wolverhampton,We are looking for someone who hasExperience as a Toolmaker, Patternmaker or Toolroom Engineer Ability to manufacture, repair and modify tooling and patterns Strong manual machining skills (milling, turning, grinding, fitting) Ability to read and interpret engineering drawings Experience using precision measuring equipment Excellent problem-solving skills Pride in producing quality workmanshipBonus points if you've worked with:Castings or foundry tooling Jigs, fixtures or gauges Press tools Can assist with finishing and assemble of CNC Machined tools and patterns Welding or fabrication CNC machiningWhat's in it for you?Competitive salary based on experience Overtime opportunities Permanent, secure position Interesting and varied work Modern workshop with quality equipment Supportive team who appreciate skilled engineers Training and development where neededYou'll fit in if...You enjoy making things properly, not just quickly. You notice the details that others miss. You take pride in solving engineering problems. You'd rather build a reputation for quality than simply hit a number.Sound like you?If you're a Toolmaker or Patternmaker looking for a role where your skills will genuinely be valued, we'd love to hear from you. Apply today for a confidential conversation. Your next opportunity could be closer than you think.Please Note: Candidates must have the right to live and work in the UK.Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994TPBN1_UKTJ

\n 3 Line IT Support Engineer - Dudley (2 days WFH) - MSP - up to £42K (DOE) \n Due to continued growth, a leading Microsoft Gold Partner based in Dudley is looking for a 3 Line IT Support Engineer to join the team. \n As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users. You'll be joining an expanding, proactive, and strongly motivated team, as well as an opportunity to excel your career transformation. \n Key Skills required: \n\n • Windows Server 2022/2019/2016, OS 11/10\n, • Office 365 & SharePoint administration\n, • Microsoft Exchange\n, • Virtualisation Technologies (VMware ESXi, Hyper-V)\n, • Remote Desktop technologies (RDS, Citrix, Azure Virtual Desktop)\n, • Remote Monitoring & Management (RMM) technology e.g. Datto, N-Able\n, • Experience with Security technologies i.e. DLP\n, • Backup Technologies\n, • Ideally previous MSP experience / customer facing role\n\n Familarity the ConnectWise, HaloPSA or equivalent ITSM tools will be highly advantageous. \n The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. \n As the 3 Line IT Support Engineer, you will have: \n\n • Strong communication skills, both face to face and over the telephone\n, • Proficient in delivery accurate and clear reports to end users and management tiers\n, • Background in client admin and support\n, • Knowledgeable in network and server admininistration and support\n, • Ability to provide a secure, high-performance, reliable service to sophisticated and demanding end users\n, • Willing to assist the Service Desk Management team as needed\n, • Actively contribute by sharing skills and experience with the team.\n\n Company benefits include: \n\n • Starting salary £38K-£42K DOE\n, • 25 days annual leave + bank holiday\n, • Hybrid Working (2 days WFH)\n, • Company pension scheme\n, • Private healthcare\n, • Plus much more\n\n Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com \n \n \n Key words: Windows Server, 3rd Line IT Support, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, dudley, birmingham, wolverhampton, stourbridge, west midlands, worcestershire, kidderminster, \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

1 Line IT Support Engineer - Dudley (Hybrid) \n Due to continued growth, a leading technology firm based in Dudley is looking for a 1 Line IT Support Engineer to join the team. \n Here you will become part of an expanding and reputable organisation dedicated to delivering exceptional services to end users. For those looking to work their way up the career ladder, this is your ticket to career transformation. \n Key Skills required: \n\n • Previous experience in a Service Desk or field-based role\n, • Windows OS 11/10\n, • Active Directory\n, • Office 365\n, • Exchange Server experience\n, • Group Policy (DNS/DHCP)\n, • VPN technologies\n\n It would be highly advantageous if the ideal candidate that experience with previous IT Consultancy/MSP experience and backup technologies such as Veeam. \n The roles and responsibilities of the role include administering 1st Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and skills where applicable. \n Company benefits include: \n\n • Starting salary up to £29K DOE\n, • 25 days annual leave + bank holidays\n, • Company pension scheme\n, • Hybrid working up to 2 days WFH\n, • Private healthcare\n, • Plus much more\n\n Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca (at) circle recruitment (dot) com \n \n Key words: Windows Server, IT Support, Microsoft, O365 1 line, 2nd Line, Technical support, office 365, azure, vmware, networking, Dudley, Birmingham, Stourbridge, West Midlands, hyper-v, exchange, \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

As our IT Service Desk Team Leader, youll be responsible for delivering high-quality technical support to colleagues across whg and multiple sites. Leading a team of IT Technicians, youll provide hands-on support, guidance and direction, ensuring an outstanding service is delivered in line with esta

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £13.45 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based in Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary - Acting as the first point of contact to both internal and external customers. - Managing incoming telephone calls/queries to client SLA standards. - Managing outgoing telephone calls/queries. - Managing customer e-mails to company quality standards. - Logging incoming calls and emails into incident ticketing tool. - Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. - Maintain high level of first-time fix rate to achieve Service Desk targets. - Maintain detailed and accurate records of actions taken to support the incidents resolution. - Maintain clear communication in line with company guidelines. - Identify major incidents and escalate where required. - Monitor all outstanding tickets and proactively manage personal workload. What we need from you! - Experience in a similar role is ideal bringing transferable Customer Service skills. - Basic computer skills are required - confident use of MS Word, Excel, and Outlook to a basic standard. - Excellent people skills are essential. - Ability to manage own workload and take a proactive approach to your desk. - Willingness to provide flexibility with shift rota patterns, as required by the business. Further Details - You will be provided with a rota in advance of your shifts, which will be of a varying hours and pattern. Rota will include 5 working days with 2 rest days however the rest days may not be consecutive. - Flexibility around scheduling patterns is required to ensure service levels are maintained and hours are allocated fairly. If the above sounds of interest, please apply directly to the advert with your most UP TO DATE CV to best demonstrate your relevant experience. Adecco will make every attempt to contact individual applicants however in some cases this may not be possible and therefore we reserve the right to close the advert should sufficient applications be reached. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

You will be responsible for onsite technical services providing support services including; Deskside Software support, IMACD, Onsite printer support, Hands and Eyes support and T&M services. Incident and problem resolution for services escalated from the Service Desk or generated via automated monit

We are currently recruiting for a Hire Desk Controller to join our Specialist Vehicles team at our offices in Birchwood. Reporting to the Hire Desk Team Leader, you will be responsible for actively contributing to the region's performance through effective sales, customer service and administration.

We’re looking for an experienced and people-focused IT Service Desk Team Leader to lead our frontline IT support team and help shape an exceptional service experience across the organisation. Maintaining the Service Desk knowledge base and promoting self‑service solutions where appropriate. Ensu

IT Service Desk Team Leader to head a frontline IT support team across multiple sites in the West Midlands. You will provide hands-on support, mentor others, and ensure service delivery aligns with ITIL practices.

Walsall is looking for an experienced IT Service Desk Team Leader to lead the frontline IT support team. This full-time permanent position demands a strong technical leader with expertise in ITIL principles and service management. The successful candidate will manage a team, deliver high-quality sup

At Babcock, a Contract Support Administrator in Walsall plays a pivotal role in coordinating vehicle maintenance, service scheduling and customer liaison on site. The role focuses on efficient service desk support, accurate task creation, and timely reporting to meet contractual obligations.

GSF Car Parts is seeking a 1st Line Service Desk Analyst to act as the initial contact for internal and external users needing IT support.

The position involves handling customer contract activity, greeting customers dropping off and collecting vehicles, and providing service desk support. The role emphasizes service excellence and timely management information and reports.

The 1st Line Service Desk Analyst serves as the first point of contact for internal and external customers experiencing technical issues or requiring IT support.This role is responsible for providing excellent customer service, resolving basic technical queries, and escalating more complex issues to

Tosca is seeking an experienced IT Service Desk Manager for the EMEA region to lead a geographically distributed team and deliver a high‑quality employee technology experience.

IT Service Desk Manager - EMEA. As the IT Service Desk Manager for EMEA, you will lead a geographically distributed team responsible for delivering high-quality IT support across multiple countries and business functions. Ensure effective coverage, service consistency, and adherence to defined servi

Experience within an administrative, customer service or service desk environment would be advantageous. As a Wholesale Service Desk Administrator, you'll play a key role in supporting our retail partners and ensuring a high level of. Investigate, manage and resolve retailer and customer-related enq

Maintaining the Service Desk knowledge base and promoting self-service solutions where appropriate. A strong understanding of ITIL principles and service management best practice and a minimum of ITIL4 Foundation certification or SDI (Service Desk Institute) qualification. We're looking for an exper

Walsall Housing Group is seeking an experienced IT Service Desk Team Leader to guide a frontline IT support team across multiple sites. You will provide hands-on support, guidance and direction while ensuring services meet ITIL-aligned processes. You will lead a team of IT Technicians, manage ITSM a

Log all incidents and service requests accurately in the IT service management system, ensuring detailed documentation. Familiarity with ITIL processes or ticketing systems (e. Strong communication skills, both verbal and written, with a customer‑focused attitude.

South Staffordshire Water is looking for a Wholesale Service Desk Administrator to support our retail partners and ensure service excellence across wholesale operations.

GSF Car Parts Limited in Wolverhampton is seeking a 1st Line Service Desk Analyst to be the entry point for IT support, delivering courteous help to internal and external users and resolving basic technical queries.

This is an excellent opportunity for a junior IT professional or early-career Service Desk Analyst looking to gain experience within a large enterprise environment. The successful candidate will provide first-line IT support to colleagues across the business, helping resolve technical issues and ser

Service Desk Analyst / 1st Line IT Support Analyst with strong experience in Office 365, Windows 11 & in an IT helpdesk / IT support role is required by a company in Birmingham. IT Service Desk Analyst - Birmingham. In this role, you will be the first line of support for IT issues across the f

This role sits at the heart of IT operations-bridging Service Desk teams, IT service owners and business users to reduce demand, improve efficiency and strengthen self-service. Service Desk, ITSM or IT Service Delivery environment

Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to

The Skills you will need: - A passion for customer service- Ability to flex your communication, both written and verbal- Previous service desk experience and understanding of working to KPI's is an advantage- Knowledge of Windows 10, Microsoft applications, Active Directory & Exchange* skills ne

You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. Job Title: Second Line Helpdesk Engineer. We have an exciting opportunity with an established & growing organ

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk.

Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites.

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk.

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk.

Act as delegate for IT Service Desk Team Leader as required. Field incoming service desk incidents and requests:. Provide a high-level of customer service and adhere to service management principles and processes (ITIL).

The first stage of this investment is to build a new Level 1 Support Service Desk team, and we are seeking to appoint three Team Leaders to ensure we maintain and deliver outstanding levels of service to our customers, and continually develop our people. As the footprint of our new centralised deliv

Minimum 8–10 years in IT Service Management, with at least 5 years in a Service Desk Manager or IT Service Delivery Manager role. Proven track record running large‑scale Service Desk operations (500+ users, high‑volume ticketing). Service Desk & Incident Management.

As a Service Desk Controller, you'll be responsible for handling customer service requests, scheduling field engineers, coordinating parts, and ensuring maintenance and breakdown calls are managed efficiently to deliver excellent customer service. Key Responsibilities for the Service Desk Controller

Build Engineer – Service Desk (Hemel Hempstead). Service Desk team supporting clients across the financial and regulated sectors. Excellent communication and customer service skills.

EXL Service (UK) Ltd in Manchester is seeking a Team Manager to lead a high-performing service desk, driving excellent IT support for users, stakeholders and suppliers in a fast-paced environment.

Leidos Innovations UK Ltd seeks a Service Desk Analyst to join the Defence Intelligence Service Operations Team in Huntingdon.

Solus Accident Repair Centres in the United Kingdom is seeking a 1st Line IT Engineer to join our Service Desk, the first point of contact for over 2,500 users across 40+ sites. Join a collaborative team using Microsoft 365, Azure, Intune and HaloITSM, with varied work across hardware, software and

Rotork is seeking a Lead Service Desk Analyst to guide a high-performing IT support team across a global organisation. You will act as the senior UK-based escalation point, combining hands-on technical expertise with strong leadership to ensure best-in-class service aligned to ITIL standards and SLA

Act as delegate for IT Service Desk Team Leader as required. Line Service Desk Analyst Role. Field incoming service desk incidents and requests:.

Key Recruitment Ltd in Waterlooville is recruiting a permanent full-time IT Service Desk Analyst for a hybrid role. You will provide first-line technical support, resolving incidents and service requests from initial contact through to resolution while delivering excellent customer service. The idea

Line, 2nd Line, IT Support Engineer, Service Desk Analyst, IT Engineer, Microsoft 365, Office 365, Windows, Active Directory, Helpdesk, Troubleshooting. Service Desk / ticketing systems. IT support or Service Desk environment (or equivalent exposure).

Hire Manager to lead the day-to-day operation of the Hire Desk within our welfare division. You will manage a team of Hire & Sales Coordinators and Drivers, drive revenue, and ensure safe, compliant service.

We are recruiting for an experienced ICT Service Desk Analyst to join a growing Technology Services team. Deliver routine service requests and approved changes in line with IT service management processes. Experience working within an IT Service Desk or technical support environment.

Aviva plc is seeking an IT Customer Service Analyst to join the IT Service Desk on a 6-month temporary basis.

Wavenet Ltd in the United Kingdom is seeking a Technical Lead for their IT Service Desk, responsible for guiding the team in delivering exceptional technical support.