Trabajos communications manager en WolverhamptonCrear alertas

Job Title \n Fleet Risk Manager \n \n Salary \n Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. \n \n Location \n Based out of our Head Office in Tipton, with regular travel to all our depots reaching from Sheffield to Cambridge, Birmingham and Bristol. \n \n Our Company \n Doocey Plant Hire is a core division of the wider Doocey Group, providing high-quality plant and equipment solutions to support utility, civil engineering and infrastructure projects nationwide. With a modern, well-maintained fleet and a focus on reliability, safety and service, we play an important role in keeping projects moving efficiently across both Doocey Group operations and our external client base. \n \n As part of a family-run business with over 40 years of industry experience., we are built on strong Black Country values of integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Our teams operate in a fast-paced, performance-driven environment where responsiveness, compliance and operational excellence are essential. \n \n We are proud to support critical works across the utilities and civil engineering sectors, providing dependable plant hire solutions that help our clients and colleagues deliver safely and effectively. If you ae looking to join a growing organisation that values hard work, quality and ambition, you will feel right at home at Doocey plant Hire. \n \n The Role \n We are looking for a Fleet Driver Trainer & Coach to support the ongoing development, safety and performance of drivers across our fleet. \n \n This role will focus on improving the competency, confidence and overall driving standards of new, existing and high-risk drivers through structured coaching, practical assessments, ride-alongs, targeted training and performance monitoring. You will play an important part in reducing road traffic collisions, at-fault incidents, insurance claims, unsafe driving behaviours, vehicle damage and associated fleet costs. \n \n Responsibilities \n\n • Carry out driving assessments for new starters before they begin independent driving duties\n, • Conduct periodic reassessments of existing drivers to maintain and improve standards\n, • Deliver 1-to-1 coaching sessions for drivers identified as high-risk or underperforming\n, • Undertake targeted assessments following RTCs, near misses, complaints, telematics alerts or vehicle damage incidents\n, • Complete on-road driver evaluations, ride-alongs and practical assessments where required\n, • Identify unsafe behaviours, driver weaknesses and training needs\n, • Produce individual driver improvement plans and monitor progress against agreed actions\n, • Deliver refresher training, post-incident retraining, toolbox talks and targeted behavioural improvement sessions\n, • Provide technical coaching on hazard awareness, observation, anticipation, speed control, safe manoeuvring, reversing safely and defensive driving techniques\n, • Review telematics reports, dashcam footage, driver scorecards, incident records, complaints and customer feedback to identify trends and areas for improvement\n, • Support post-incident driver debriefs and help identify root causes of incidents\n, • Feed lessons learned from incidents into future coaching, training and safety communications\n, • Maintain accurate driver assessment, coaching and training records\n, • Report on driver improvement activity, progress and outcomes\n, • Escalate persistent non-improvement or serious driver concerns to management where appropriate\n, • Support a company fleet safety standard, safe systems of work and road risk reduction objectives\n, • Promote a positive, proactive driver safety culture across the business\n\n \n The Person \n\n • Credible with drivers and able to build constructive working relationships\n, • Calm, professional and confident when dealing with challenging conversations\n, • Able to challenge unsafe behaviours in a firm but supportive way\n, • Highly observant, with strong assessment and feedback skills\n, • Organised, disciplined and able to maintain accurate records\n, • Able to work closely with operational tams, fleet reams and management\n\n \n Technical Skills & Experience \n\n • Backgrounds such as ex-traffic police, DVSA or transport enforcement, commercial fleet training, military transport training or fleet road risk management would be highly relevant\n, • Experience in driver coaching, driver training, fleet safety, road safety, transport operations or a similar role\n, • Strong knowledge of safe driving techniques and driver behaviour improvement\n, • Experience carrying out driver assessment, coaching sessions or practical vehicle evaluations\n, • Experience using telematics, dashcam footage, driver scorecards or fleet management systems\n\n \n Qualifications & Training \n\n • Full UK driving licence is essential, preferably Cat 2\n, • Advanced driver qualification and/or driver assessor or driver trainer qualification is desirable\n, • CPC – Transport Manager accredited preferred but not essential\n, • FORS – Knowledge and experience preferred\n\n \n Additional Information \n Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. \n \n Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. \n \n By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary. \n

Join LGPS Central at an important moment, where strong organisation, trusted support and clear coordination help the business move forward with confidence. \n \n This role is based in Wolverhampton and will provide high-level, confidential and proactive support to the relevant Chief Officer or Chief Officers. The role will help ensure priorities are well coordinated, decisions are supported, actions are followed through and colleagues, stakeholders and visitors experience a professional, organised and welcoming environment. \n \n The postholder will work closely with Chief Officers, Heads of Function, the Chief of Staff, Governance and colleagues across the business. This is a varied role that goes beyond diary management. It is about helping senior leaders stay focused, helping functional priorities move smoothly, improving information flow and making sure the practical day-to-day experience works well for everyone. \n \n This is a brilliant opportunity for someone who enjoys being close to the centre of the business, likes making things work better, and takes pride in creating calm, structure and momentum in a busy environment. \n \n What you’ll be doing: \n \n Chief Officer Support \n\n • Provide proactive, confidential and high-quality support to the relevant Chief Officer or Chief Officers.\n, • Act as a professional first point of contact, managing communications with discretion and judgement.\n, • Manage complex diaries, briefing materials, travel and accommodation, ensuring senior leaders are well prepared and supported.\n, • Use sound judgement and initiative to take ownership of tasks, resolve issues and escalate where needed.\n\n \n Business Manager Communications and Organisational Support \n\n • Work closely with the Chief of Staff to stay aligned with executive priorities, key messages and leadership direction.\n, • Help cascade strategic priorities into functional areas in a clear and practical way.\n, • Support communication flow between Chief Officers, Heads of Function and wider teams.\n, • Support organisational and cross-functional programmes where appropriate.\n\n \n Functional Coordination and Priorities \n\n • Support the wider function by helping coordinate priorities, track key actions and follow up commitments.\n, • Work with Heads of Function to improve visibility of deadlines, dependencies and key priorities.\n, • Help ensure information, decisions and actions are shared clearly and at the right time.\n, • Work in an agile way, adapting quickly to changing priorities and supporting fast-paced decision-making.\n\n \n Meetings, Governance and Information Management \n\n • Support meeting management by coordinating agendas, papers, logistics, actions and follow-up where required.\n, • Work closely with the Governance function to ensure there is a clear split of responsibilities for formal governance meetings.\n, • Support Chief Officers with meeting preparation, coordination of inputs and follow-up on actions assigned to them.\n, • Use AI and digital tools appropriately to support meeting preparation, information summarisation and action tracking.\n, • Maintain secure and intuitive digital filing and information management systems.\n\n \n Workplace Coordination \n\n • Support day-to-day workplace coordination, including shared spaces, office essentials and visitor areas.\n, • Liaise with suppliers, facilities contacts and internal teams to resolve practical workplace issues.\n, • Provide cover and support across the Business Manager group where required.\n, • Carry out other duties within the scope and spirit of the role, aligned to evolving business needs.\n\n \n About us \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Suffolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n \n LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n\n • Experience providing high-level executive or senior leadership support in a complex and fast-paced environment.\n, • Confidence working with senior leaders, boards and external stakeholders.\n, • Strong judgement, discretion and ability to handle confidential information appropriately.\n, • Excellent organisational and prioritisation skills, with the ability to manage competing demands.\n, • Ability to support senior leaders beyond diary management, including priority coordination, action tracking and information flow.\n, • Strong written and verbal communication skills.\n, • Ability to summarise information clearly and produce accurate meeting outputs.\n, • Strong digital capability, including Microsoft 365, Teams, Outlook, SharePoint and collaboration tools.\n, • Experience using AI and digital tools to improve productivity, including meeting capture, action tracking and information summarisation.\n, • Good understanding of when formal governance outputs should sit with the Governance function.\n, • High attention to detail, with the ability to focus on what matters most.\n, • Proactive, practical and able to take ownership without close supervision.\n, • Comfortable working under pressure and to tight deadlines.\n, • Flexible and adaptable, able to move between executive support, functional coordination and workplace coordination.\n, • Awareness of information governance, confidentiality and data protection best practice.\n\n \n Qualifications: \n\n • Educated to GCSE level or equivalent.\n, • Business Administration qualification or equivalent experience in an executive support role.\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family-friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to Work Scheme\n, • Company Electric Vehicle Scheme\n, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022\n, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

Join LGPS Central at a pivotal moment, where investment meets long-term impact. \n \n The Learning and Talent Manager will move learning from programme-led activity to a strategic enabler of organisational capability, culture and future skills, helping colleagues make an impact, unlock potential and build confidence for future success. \n \n The role will connect learning, skills and talent into an engaging colleague experience, strengthening learning journeys, internal mobility, succession and skills-based development. \n \n What you’ll be doing: \n Learning strategy, skills and capability development \n\n • Drive the learning, skills and capability agenda, translating the People Strategy into development that builds confidence, impact and future-ready capability.\n, • Partner with the Senior Leadership Team and people managers to identify current and future skills requirements, priority gaps and capability needs.\n, • Support a skills-based organisation through skills taxonomies, pathways, academies and development plans linked to performance, career growth and potential.\n, • Align learning and skills development with the culture programme, reinforcing the behaviours, mindsets and capabilities needed in a high-performing, values-led organisation.\n\n Learning journeys, content curation and learning culture \n\n • Create learning journeys for new starters, managers, future leaders and technical specialists.\n, • Integrate learning activities, resources and programmes into a coherent, inclusive offer aligned to business priorities.\n, • Curate practical content and promote continuous, collaborative learning in the flow of work.\n\n Learning platform ownership and digital enablement \n\n • Own and evolve the learning platform as an intuitive gateway to development and opportunity.\n, • Manage platform content, pathways, campaigns and engagement across mandatory, regulatory, technical, leadership and professional development.\n, • Use AI, automation and learning technology to improve adoption and personalised, accessible learning journeys.\n\n Talent management, succession and internal mobility \n\n • Shape talent approaches that create clearer pathways for growth, progression, promotion and future contribution.\n, • Coordinate succession planning and leadership pipeline activity for business-critical roles.\n, • Build internal mobility pathways through promotions, secondments, internal moves, stretch assignments, projects and mentoring.\n\n Leadership, people management and regulatory capability \n\n • Design practical leadership, people manager and future leader interventions that build confidence, accountability and the behaviours needed in a regulated organisation.\n, • Coordinate programme design, suppliers, communications, tracking and evaluation.\n, • Support the CPO to develop board skills and training programmes that strengthen governance capability and regulatory understanding.\n, • Support regulatory readiness, conduct, risk ownership, operational resilience and a values-led culture.\n\n Data, insight and continuous improvement \n\n • Develop learning and talent MI, dashboards and reporting to support evidence-based decisions.\n, • Use data, colleague feedback and manager insight to shape learning, development and talent outcomes.\n, • Evaluate impact on performance, retention, engagement, mobility and organisational capability.\n\n Project and stakeholder management \n\n • Lead or support People projects across skills, capability, learning, talent, succession, mobility and learning technology.\n, • Build strong relationships with leaders, managers, colleagues, providers and platform partners.\n, • Work with the People team to ensure skills, capability and pathways inform performance, progression and reward structures.\n, • Work across the People team to join up learning, talent, performance, reward, recruitment and employee experience activity\n\n \n About Us \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Suffolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n \n LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n\n • Experience in Learning and Development, Talent, Organisational Development or a similar role, with energy to shape a modern learning and talent agenda.\n, • Strong understanding of modern learning practice, including learning journeys, digital learning, content curation, platforms and learning in the flow of work.\n, • Experience developing learning strategies, capability frameworks, skills taxonomies or skills-based development.\n, • Strong understanding of talent management, succession planning, promotions, internal mobility, mentoring and development planning.\n, • Digitally confident, using AI, automation, dashboards and data insight to design solutions, evaluate impact and improve outcomes.\n, • Strong project, communication and stakeholder skills, with the ability to deliver at pace and work effectively in a regulated environment.\n, • Experience supporting leadership development, people manager capability and future leader programmes.\n, • Inclusive, colleague-centred and forward-thinking, with curiosity and drive to help people unlock potential and make an impact.\n\n \n Qualifications: \n\n • Degree level or equivalent in a relevant discipline.\n, • CIPD qualification or equivalent experience; relevant learning, talent, coaching, organisational development, learning technology, skills mapping or capability framework design experience would be helpful.\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family-friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to Work Scheme\n, • Company Electric Vehicle Scheme\n, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022\n, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

\n CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role\n To support our continued growth we are looking for a Site Manager to join our team working from our Walsall Division. This role will be covering sites across Oswestry, site base will be Walsall. Responsibilities\n \n • Ensure the smooth operation of a designated site\n, • Ensure compliance with relevant Health & Safety Law and CDM Regulations\n, • Assist in the selection and formation of site personnel teams (including sub-contractors) as determined by the requirements of the designated site\n, • Supervise site personnel, work activities and resources to meet the requirements of the designated site\n, • Manage the site to ensure it complies with Legal and Statutory requirements\n, • Ensure control measures within risk and COSHH assessments are implemented and followed\n, • Manage the site to ensure each phase is handed over on the agreed date\n, • Maintain the trust and support of site personnel\n, • Oversee the site to ensure the client/customer care requirements and preferences are met\n, • Deal with client / customer queries and or communications professionally and efficiently\n About you\n \n, • Essential: CSCS Card, SMSTS\n, • Extensive experience of refurbishment projects in a number of sectors (Essential)\n, • Excellent communication skills\n, • Problem‑solving skills\n, • Strong decision‑making ability\n, • Ability to prioritise a busy workload and meet project deadlines\n, • Excellent time management and leadership skills\n, • Broad understanding of the construction industry\n, • A team player\n, • Proactive\n What We Offer\n \n, • Up to £21.50 per hour\n, • 25 days’ annual leave + bank holidays\n, • Up to £2,000 colleague referral fee\n, • Long-service awards\n, • Perkbox – access to free coffees, cinema tickets, discounts and well‑being offers\n, • 1 paid volunteer day each year\n, • Ongoing training, support and opportunities for progression, we promote from within\n Location\n Based at Walsall however the nature of this role requires you to work at various locations across the country. Why Axis CLC?\n Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long‑term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC.\n We value diversity and are proud to be an equal‑opportunity employer. If you need any adjustments during the hiring process, please let us know. \n #J-18808-Ljbffr

Job overview The Radiology Directorate at The Royal Wolverhampton NHS Trust is a busy, forward‑thinking service committed to delivering high‑quality patient care. We are seeking an organised, motivated and proactive individual to join us as Patient Flow Coordinator, supporting smooth and efficient patient movement through our Interventional Radiology department at New Cross Hospital. You will play a key role in coordinating inpatient, outpatient, cancer and urgent bookings, ensuring that patients are prioritised appropriately and that all necessary information is in place to support a seamless diagnostic and therapeutic journey. As outlined in the Job Description, you will coordinate the flow of patients through the Radiology department ensuring a high standard of care and communication at all times and act as a central point of contact for patients, referrers and clinical teams. We are looking for candidates with strong administrative experience, excellent communication skills, and the ability to work effectively under pressure. Flexibility is essential, as the role requires working a standard 37.5‑hour week with early, late and occasional weekend shifts to support service needs. Applicants should review the attached Job Description and Person Specification carefully to ensure they meet the essential criteria before applying. Main duties of the job To provide all administrative services involved in managing patient bookings for specialty areas within Interventional Radiology. To coordinate inpatient, outpatient, cancer and urgent bookings for patients. This will involve liaising with referrers, wards, portering services, interpreting services, transport services and Allied Health Professionals. To manage incoming telephone communications and direct queries to the appropriate departments/staff. You will have an excellent telephone manner and you will be able to deal with calls from patients and referrers into the service in a friendly, prompt and professional way. To use a variety of computer-based systems including Web Portal, Soliton, PACS, PAS, ePMA, ICE and Teletracking. Training will be provided. To perform a variety of other administrative duties required for coordinating patient flow through the department/service. To collate data and provide statistical analysis of throughput, capacity & demand. Working for our organisation The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. Detailed job description and main responsibilities Please see attached Job Description/Person Specification for a full detail of role and main responsibilities. Person specification Personal Statement Essential criteria - In 200 words or fewer please describe the skills you have for this role Qualifications Essential criteria - Educated to GCSE or equivalent attaining a pass in a minimum of 4 subjects including English Language. Experience Essential criteria - Previous experience of working in a similar patient / public focused environment - Computer literate with a working knowledge of Microsoft Office Desirable criteria - Knowledge and experience of working in an NHS environment. Skills Essential criteria - Ability to prioritise workload and work effectively & efficiently unsupervised Desirable criteria - Excellent communication skills and ability to liaise with patients and colleagues at different levels. --- Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process. Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Job summaryThis post presents a fantastic opportunity to join a multi-specialty Ophthalmic Directorate. You will work alongside an existing Group Manager to manage the overall service, having responsibility for the Ophthalmology Directorate.As well as close working with the existing Group Manager, Matron and Clinical Director to oversee the whole Directorate, you will work alongside the Matron and each of the service clinical leads to manage, develop and improve the services within your portfolio.This post offers a mix of elective and emergency care and is ideal for someone who wishes to be challenged, deliver improvement and progress their career.The right person will have experience in or a demonstrable passion for delivery and management of surgical services and have a track record of performance, transformation and clinical pathway improvement delivery.Main duties of the jobProvide business and operational management support to the Group Manager.In conjunction with the Group Manager, develop business plans for the directorateIdentify opportunities for new markets and schemes to generate additional incomeDevelop appropriate strategies for inclusion in the business plan to take full advantage of these opportunitiesIn conjunction with the Group Manager, be responsible for the formulation and implementation of the long-term strategic plans for the directorateWork closely with the Group Manager to ensure that performance monitoring within the monitoring within the directorate is robust and that contractual targets and standards are achievedWork with the corporate accountant to provide appropriate financial and activity information to the directorate, and support the Group Manager in managing the delegated budgetsWorking closely with the Group Manager, ensure that quality standards, both agreed with commissioners and dictated by national policy, are achievedEstablish local quality standards to improve patient care and directorate efficiencyIdentify and implement centralised functions across the directorate to generate cost and service efficienciesAbout usThe Royal Wolverhampton NHS Trust are delighted that we have been rated as a"Good"organisation by CQC and just like you, we are ambitious about what we do. We are continually striving to improve patients' experience and outcomes.Bring your dedication and determination here, and you will benefit from the support of an experienced and enthusiastic multi-professional team committed to the delivery of brilliant patient care.The Royal Wolverhampton NHS Trust is one of the largest NHS Trusts in the West Midlands providing primary, acute and community services. We have been nationally recognised for providing excellence in healthcare; we are home to the busiest and most technologically advanced Cardiac Centre in the West Midlands. We have a strong research focus; the Trust hosts the Clinical Research Network West Midlands (CRN WM), which is part of the National Institute for Health Research, the clinical research delivery arm of the NHS. This alliance makes sure that clinical research occupies the place it deserves and is a driver to improve patient care.DetailsDate posted13 August 2026Pay schemeAgenda for changeBandBand 8aSalary 57,528 to 64,750 a year per annum ContractPermanentWorking pattern Full-time Reference number225-DIV1-7964589-AJob locationsNew Cross HospitalWhitburn CloseWolverhamptonWV10 0QPUnited KingdomJob descriptionJob responsibilitiesDevelop a directorate strategy to enhance quality standards in line with Trust objectivesEnsure that quality initiatives are co-ordinated, implemented, and reviewedDeal with operational issues arising from governance reviews, and ensure action plans are implementedIdentify opportunities for change that will improve and assist the development of clinical practice, leading to improvements in quality or efficiencyControl and Information SystemsManage a delegated budget to ensure and income and expenditure balance, as directed by the Group ManagerIndependently produce monthly reports through interpretation and analysis of complex data from a variety of sources to the Directorate Management team with regard to income and expenditure, activity against plan, profiled trajectories, providing explanation as to variances, where necessaryDevelop and produce the monthly performance report, key performance indicators, and other ad hoc reports, as requiredOversee and support integrated clinical work streams in the delivery of key targets in progress towards unified pathways and other identified objectivesCommunicationsEstablish effective two-way communications, incorporating all staff within the directorate and the Trust. This may involve complex, sensitive information which involves reconciling conflicting viewsEnsure appropriate communication processes are in place to cascade information within the directorate. Take corrective action as necessaryAssist in promoting the achievements and activities of the directorate internally and externally, and prepare marketing and public relations information, as requiredEnsure Team Briefing is operating effectively within the directorate. Take corrective action, as necessaryPromote the achievements and activities of the directorate internally and externally, and liaise with the communications departmentDirect Management and MonitoringOversee the management of the directorate team, including regular reviews of establishment, skills mix, and levels of delegated authorityAgree performance objectives for staff, and monitor progressBe conversant with employment practices and policies, and be responsible for the recruitment of staff within the directorateDevelop and support training and education programmes to facilitate speciality developmentOversee the investigation of complains within the directorate, and ensure appropriate action is takenContribute to the development of the business plan for the directorate in line with the Trusts objectives fir the plan periodLead on the centralised operational delivery of all local and national enhanced services and any other schemes or projects, as appropriateSupport the Group Manager in the preparation of business cases to support business/ contract opportunities and investment proposalsEnsure activity and quality targets are metIdentify and undertake risk assessments to the contract or business success of the directorate, and produce contingency plans and options appraisals, as required. Implement agreed plans, as necessaryParticipate in workforce planning within the business planning processEnsure a dull performance appraisal programme is implemented within the Directorate and that all employees have a personal development planWork within the framework of the Trust Human Resources strategy, policies and procedures, and facilitate compliance within the directorateWork within the framework of the Trust Human Resources strategy, policies and procedures to assist in the recruitment of staff within the directorateReview systems and patient processes within the directorate, to ensure the continual improvement of services and flow of patients, particularly to ensure streamlined pathways, producing recommendations and action plansOperational responsibility for the implementation of projects, as agreed with the Group Manager Job description Job responsibilitiesDevelop a directorate strategy to enhance quality standards in line with Trust objectivesEnsure that quality initiatives are co-ordinated, implemented, and reviewedDeal with operational issues arising from governance reviews, and ensure action plans are implementedIdentify opportunities for change that will improve and assist the development of clinical practice, leading to improvements in quality or efficiencyControl and Information SystemsManage a delegated budget to ensure and income and expenditure balance, as directed by the Group ManagerIndependently produce monthly reports through interpretation and analysis of complex data from a variety of sources to the Directorate Management team with regard to income and expenditure, activity against plan, profiled trajectories, providing explanation as to variances, where necessaryDevelop and produce the monthly performance report, key performance indicators, and other ad hoc reports, as requiredOversee and support integrated clinical work streams in the delivery of key targets in progress towards unified pathways and other identified objectivesCommunicationsEstablish effective two-way communications, incorporating all staff within the directorate and the Trust. This may involve complex, sensitive information which involves reconciling conflicting viewsEnsure appropriate communication processes are in place to cascade information within the directorate. Take corrective action as necessaryAssist in promoting the achievements and activities of the directorate internally and externally, and prepare marketing and public relations information, as requiredEnsure Team Briefing is operating effectively within the directorate. Take corrective action, as necessaryPromote the achievements and activities of the directorate internally and externally, and liaise with the communications departmentDirect Management and MonitoringOversee the management of the directorate team, including regular reviews of establishment, skills mix, and levels of delegated authorityAgree performance objectives for staff, and monitor progressBe conversant with employment practices and policies, and be responsible for the recruitment of staff within the directorateDevelop and support training and education programmes to facilitate speciality developmentOversee the investigation of complains within the directorate, and ensure appropriate action is takenContribute to the development of the business plan for the directorate in line with the Trusts objectives fir the plan periodLead on the centralised operational delivery of all local and national enhanced services and any other schemes or projects, as appropriateSupport the Group Manager in the preparation of business cases to support business/ contract opportunities and investment proposalsEnsure activity and quality targets are metIdentify and undertake risk assessments to the contract or business success of the directorate, and produce contingency plans and options appraisals, as required. Implement agreed plans, as necessaryParticipate in workforce planning within the business planning processEnsure a dull performance appraisal programme is implemented within the Directorate and that all employees have a personal development planWork within the framework of the Trust Human Resources strategy, policies and procedures, and facilitate compliance within the directorateWork within the framework of the Trust Human Resources strategy, policies and procedures to assist in the recruitment of staff within the directorateReview systems and patient processes within the directorate, to ensure the continual improvement of services and flow of patients, particularly to ensure streamlined pathways, producing recommendations and action plansOperational responsibility for the implementation of projects, as agreed with the Group ManagerPerson Specification Experience EssentialMaster Degree level qualification or equivalent Skills EssentialOperational Management ExperienceKnowledge and experience of budget management and the financial flow in NHS and impact on service planningExperience of leading redesign or change management initiativesKnowledge of the clinical governance agenda and role of the Care Quality CommissionAbility to communicate complex and sensitive or contentious information to a range of staff using various media, utilising negotiating and influencing skill, where neededDemonstrate strong leadership skills Person Specification Experience EssentialMaster Degree level qualification or equivalent Skills EssentialOperational Management ExperienceKnowledge and experience of budget management and the financial flow in NHS and impact on service planningExperience of leading redesign or change management initiativesKnowledge of the clinical governance agenda and role of the Care Quality CommissionAbility to communicate complex and sensitive or contentious information to a range of staff using various media, utilising negotiating and influencing skill, where neededDemonstrate strong leadership skillsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameThe Royal Wolverhampton NHS TrustAddressNew Cross HospitalWhitburn CloseWolverhamptonWV10 0QPUnited KingdomEmployer's websiteEmployer detailsEmployer nameThe Royal Wolverhampton NHS TrustAddressNew Cross HospitalWhitburn CloseWolverhamptonWV10 0QPUnited KingdomEmployer's website

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