Service desk jobs in PrestonCreate job alerts

Published: July 24, 2026Location: home-based, in UK, Chorley, Preston, Lancaster, Manchester, Bolton, Wigan, Blackburn, Burnley, Southport, Clitheroe, United KingdomCategory: Software DevelopmentJob Type: Full-timeIs this you?Experience with healthcare messaging and integrationDetailed working knowledge of HL7 v2.x, HL7 FHIR and other recognised healthcare messaging standardsFamiliarity with NHS-standard integration engines such as InterSystemsWant the advantages of homeworking, flexible working hours and location. (Must be UK-based)We are proud to be exclusively representing a leading healthcare technology company in their search for an experienced Integration Developer to join their growing development team. Our client provides a cloud-hosted endoscopy management system (EMS) used across the NHS and private healthcare sector, and this is a fantastic opportunity to work on mission-critical clinical integrations from the comfort of your own home.This is a remote, permanent role offering 50 - 60,000, working within a small, close-knit technical team where you'll have real influence over the products and processes you help build.About the RoleOur client is looking for a developer (5+ years' experience) to take ownership of the development, support and maintenance of messaging interfaces between customers' clinical systems and their cloud-hosted EMS platform. While healthcare messaging and integration experience is a real advantage, this is fundamentally a strong back-end developer role – if you have the technical skills below, you'll quickly pick up the healthcare domain knowledge.Reporting to the Head of Development, you'll be involved in the full lifecycle of feature design and delivery, from requirements gathering through to implementation, testing and production support. You'll also play a key role in driving good engineering practice across the team – championing design patterns, secure coding, and thorough testing – and will mentor colleagues through code reviews and pair programming. As part of a small company, there's plenty of scope to get involved beyond your core remit if that's something you enjoy.Key ResponsibilitiesMaintain the current custom interface, built on Java, Apache Camel & Spring Boot, running in a Docker environmentManage and deliver ad-hoc integration projects, liaising directly with customer and third-party integration specialistsDevelop new interfaces to support messaging and integration with third partiesDevelop, enhance, support and maintain existing in-house interfacesFeed into technical strategy, offering opinion on integration, messaging and wider healthcare messaging best practiceProduce clean, efficient code to industry standards and best practicesReview, troubleshoot, debug and resolve issues in the production environmentDeploy code to live environments through a structured change control processResearch, recommend and implement ongoing improvementsProvide technical assistance to customers integrating with the EMS platformMonitor day-to-day interface operation and respond to alertsSupport the service desk by resolving customer support ticketsCreate and maintain technical documentationWork to internal and customer deadlines within an agile project teamMentor team members through code review, pair programming and knowledge sharingKeep up to date with emerging technologies and recommend where these could add valueWhat You'll NeedExperience with healthcare messaging and integrationDetailed working knowledge of HL7 v2.x, HL7 FHIR and other recognised healthcare messaging standardsFamiliarity with NHS-standard integration engines such as InterSystems Ensemble/HealthShare, Orion Rhapsody, CloverLeaf, BizTalk, or NextGen Mirth Connect / BridgeLink is highly desirableStrong Java development experience, including Maven, Spring Boot and Apache CamelSolid grounding in TDD or other testing methodologiesStrong Git (or other DVCS) experience, along with CI systems such as Azure DevOpsExperience building and deploying software in containerised environments (Docker & Kubernetes)Familiarity with Configuration as Code and GitOps deployment approachesAwareness of internet security practices, including mTLS and SSHSome JavaScript/ECMAScript knowledgeFamiliarity with standard Enterprise Integration Patterns (EIP)Experience developing HTTP-based protocols (REST/SOAP) and associated structured message formatsA collaborative, self-organised approach, with a genuine interest in problem-solving and making a real difference in the healthcare sectorHealth tech experience is a bonus, but not essentialWhat's on Offer60,000 salaryFully remote working, UK-basedPermanent position with a stable, growing healthcare technology companyThe chance to work on systems that make a genuine difference in clinical settingsA small, collaborative team environment with real scope to shape products and processesMentoring and career development opportunitiesGK Recruitment is managing this vacancy on behalf of our client. If you're an experienced developer looking to bring your skills into the healthcare technology space, we'd love to hear from you – apply today.

Key Group are looking for a Service Desk operative to add to our growing team. You will be organised, able to work under pressure and a strong team player looking for a new challenge. \n \n Are you a tech-savvy problem solver with a passion for customer service? Join Key Group, a market-leading financial services company, as an IT Service Desk Analyst and be part of a dynamic IT team that keeps our business running smoothly. \n \n Why Join Key Group? \n Key Group has been helping people unlock a better retirement since 1998. As one of the UK's leading later-life lending specialists, we provide expert advice and innovative solutions to help customers make the most of their retirement. \n Our people are at the heart of what we do, and we foster a collaborative and supportive culture where you can develop your skills and grow your career. \n \n What You'll Do: \n\n • \n Provide 1st and 2nd line IT support via phone, email, and face-to-face interactions. \n • \n Log and track IT issues, ensuring colleagues receive timely updates. \n • \n Troubleshoot and resolve technical problems efficiently across various systems. \n • \n Collaborate with 3rd line support and external suppliers when needed. \n • \n Assist with onboarding new starters and managing system access. \n • \n Ensure IT security and confidentiality are upheld at all times. \n\n \n What We're Looking For: \n\n • \n Strong customer service skills with excellent communication. \n • \n Experience in Windows Server, Active Directory, MS Office, D365, remote support tools, and more. \n • \n ITIL Foundation qualification or equivalent experience. \n • \n Ability to work in a fast-paced, agile environment. \n\n \n Some of our benefits: \n\n • \n 23 days holiday + bank holidays (rising with service) \n • \n Additional holiday purchase scheme \n • \n 1 Well-being Day \n • \n 1 Charity Day \n • \n Tier 1 pension (5% Employee, 8% Employer) \n • \n Simply Health & Life Assurance \n • \n A supportive and innovative workplace where you can thrive \n\n \n If you're ready to take the next step in your IT career, apply now and be part of a team that values innovation, collaboration, and career growth! \n \n 23 days holiday plus bank holidays \n Tier 1 Pension \n Simply Health \n Life Assurance

IT Support Engineer - Preston \n We are looking for an experienced and proactive IT Support Engineer to join our IT team. This is a hands-on role supporting users, infrastructure, cybersecurity, and day-to-day IT operations across a diverse technology environment. Key Responsibilities \n\n • Provide end-user support via phone, email, portal, and ITSM ticketing systems.\n, • Manage Joiners, Movers, and Leavers processes.\n, • Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune.\n, • Manage Active Directory, Group Policy, DNS, and DHCP.\n, • Troubleshoot networking issues including VPNs, VLANs, and Wi-Fi.\n, • Monitor and support servers, storage, backups, and virtual environments.\n, • Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions.\n, • Support ITIL service desk processes, change management, and major incident management.\n Essential Skills & Experience \n\n, • Microsoft 365 and Entra ID administration.\n, • Intune MDM and Conditional Access fundamentals.\n, • Active Directory, GPO, DNS, and DHCP.\n, • Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi).\n, • Endpoint security, antivirus management, and EDR concepts.\n, • Excellent troubleshooting and customer service skills.\n, • Experience working within a structured IT support environment.\n Technologies \n Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell PowerEdge, HP ProLiant, NetApp, Palo Alto, SonicWall, Check Point, UniFi, Aruba, Veeam, Bitdefender, PRTG, SQL Server, MySQL, IIS, Apache, WSUS, and related technologies. Desirable \n\n • ITIL Foundation.\n, • Microsoft certifications.\n, • VMware experience.\n, • Exposure to cybersecurity, SIEM, and MDR solutions.\n\n This is an excellent opportunity for a motivated IT professional looking to broaden their experience across infrastructure, cloud services, networking, and security in a dynamic environment. IT Support Engineer - Preston

Job Title: Service Desk Manager Location: Preston, Lancashire Salary: Up to £60,000 | Leading Microsoft Partner Are you an experienced Service Desk Manager looking to join a leading Microsoft Partner with a genuinely modern approach to managed IT services? We’re working with an established and growing technology business in Preston that has built an excellent reputation for delivering high-quality Microsoft solutions and managed services to its customers. This is a business that has invested heavily in its people, technology and working environment. You'll be based from a state-of-the-art office, working with modern technology, established systems and well-developed processes and procedures designed to enable the technical team to deliver an exceptional service. They're now looking for a Service Desk Manager to take ownership of their support operation and play a key role in its continued development. Why this opportunity stands out • Join a leading Microsoft Partner with a strong reputation in the market., • Salary up to £60,000., • Work from a state-of-the-art Preston office and modern technical environment., • Join a business investing in the latest Microsoft technologies and solutions., • Established processes, procedures and systems – this isn't an environment where you'll be expected to build everything from scratch., • Genuine opportunity to influence how the Service Desk continues to develop., • Work alongside experienced technical professionals in a business that takes service delivery seriously., • Join an ambitious, growing organisation with a strong focus on developing its people. The Role You'll take ownership of the day-to-day performance and development of the Service Desk, ensuring the technical team delivers consistently high standards of support. This is more than simply managing a ticket queue. You'll have responsibility for people, performance, process and customer experience, while continuously looking for ways to make an already established operation even better. You'll be responsible for: • Leading, motivating and developing the Service Desk team., • Managing day-to-day Service Desk performance., • Monitoring SLAs, KPIs, ticket volumes, response times and resolution performance., • Ensuring tickets are correctly prioritised, escalated and resolved., • Managing workloads and resources across the team., • Running regular 1-to-1s, performance reviews and development plans., • Coaching and mentoring technical engineers., • Managing customer and technical escalations., • Driving continuous improvement across processes and procedures., • Identifying recurring issues and implementing long-term improvements., • Working closely with senior leadership and other technical teams., • Maintaining exceptional levels of customer service., • Supporting recruitment and onboarding as the team continues to develop. What we're looking for You'll ideally already be working as a: Service Desk Manager | IT Support Manager | Helpdesk Manager | Technical Support Manager | Service Delivery Manager You'll have experience leading technical support engineers within an MSP, Microsoft Partner or managed services environment and understand what a high-performing Service Desk should look like. You'll also bring strong knowledge of SLAs, KPIs, ticket management, technical escalations and Microsoft environments, alongside the leadership skills required to get the best from a technical team. Interested? If you're looking for your next Service Desk leadership role and want to join a high-quality Microsoft Partner offering excellent technology, modern facilities, established processes and genuine opportunity to make an impact, we'd love to speak with you. Apply today for a confidential conversation.

Work with the Service Managers and the IT Service Team to monitor the service delivered by our IT Managed service providers, ensuring that there is a seamless approach to service and a relentless drive to delight our customers. The coordination and assurance of all IT Services, ensuring high quality

Are you a tech-savvy problem solver with a passion for customer service? Join Key Group, a market-leading financial services company, as an IT Service Desk Analyst and be part of a dynamic IT team that keeps our business running smoothly. Strong customer service skills with excellent communication.

The position comes with a competitive salary, generous holiday allowance, and additional benefits. MHA in Preston is looking for an IT Support Analyst to coordinate and assure all IT services, delivering high-quality support to staff and partners. Ideal candidates will have experience in customer-fa

Embark on an Exciting Career in Recruitment with Tradewind Recruitment in Preston Are you intrigued by the dynamic field of recruitment but unsure where to start? Tradewind Recruitment is your ideal gateway! Based in Preston, we invite you to join our esteemed Recruitment Consultant development programme, the Impact Academy. Work with a highly experienced and supportive team boasting over 25 years of combined industry expertise. Discover Tradewind Recruitment Tradewind Recruitment is not just a recruitment agency; we set the benchmark of excellence in the education sector. Proudly recognised as a Sunday Times Top 100 company for four consecutive years and one of the UK's largest teaching agencies, we are dedicated to investing in our people. Why Choose Tradewind? As a member of our team, you'll enjoy a variety of benefits and opportunities: Competitive Salaries: Start with a £30,000 base salary and realistic earnings of £35,000 to £40,000 in your first year. Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success. Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With Preston's charming surroundings, you can make the most of your free time! Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events. Perks: Enjoy Friday drinks, daily free breakfast, and substantial investment in employee well-being. Professional Growth: Access continuous professional development and internal promotions, with many of our Managers and Directors having started as Consultants.Introducing the Impact Academy The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: Source and interview candidates for temporary and permanent roles. Craft professional CV profiles for client marketing. Increase candidate placements by working closely with our sales teams. Meet weekly targets and KPIs set in conjunction with your manager. Earn commission at every stage of your progress.Ongoing Support and Mentorship You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: Business Development Margin Negotiation Visit Impact Training Safeguarding Managing Difficult Conversations Customer Service and Time ManagementYour Path to Success At Tradewind Recruitment, we acknowledge the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Are you excited about the opportunities? We are currently recruiting for our Preston teams and are keen to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For further details and the chance for an immediate interview, submit your CV to (url removed) today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in Preston

Graduate Recruitment Consultant - Preston Location: Preston, Lancashire Start Date: 24th August 2026 Salary: £30,000 basic salary + Uncapped Commission OTE: £35,000 - £42,000 in Year One Graduate Recruitment Consultant Jobs in Preston | Launch Your Career with Tradewind Recruitment Are you a recent graduate looking for a rewarding graduate sales job with exceptional earning potential, structured training and rapid career progression? Do you have a competitive mindset developed through sport, sales, hospitality, retail or another target-driven environment? Are you ambitious, resilient and motivated by success? Tradewind Recruitment is looking for high-calibre graduates to join our award-winning IMPACT Academy as Graduate Recruitment Consultants in our Preston office. Whether you've excelled in university, played competitive sport, worked in sales, or simply thrive under pressure, this is an opportunity to build a long-term career with one of the UK's leading recruitment companies. No recruitment experience is required. We provide industry-leading training and ongoing mentoring from day one. About Tradewind Recruitment Tradewind Recruitment is one of the UK's leading specialist education recruitment agencies. We have been recognised as one of The Sunday Times Top 100 Companies to Work For on five occasions and have built our reputation by investing heavily in our people. Many of our Directors, Managers and top-performing Recruitment Consultants began their careers as graduates through our IMPACT Academy. If you're looking for a graduate scheme with genuine progression rather than just another graduate job, Tradewind Recruitment offers one of the best career pathways in the recruitment industry. The IMPACT Academy Our award-winning IMPACT Academy is designed specifically for graduates entering recruitment. You'll receive structured classroom training, live coaching, mentoring and hands-on experience covering every stage of the recruitment process. Throughout your training you'll learn: Candidate sourcing Interviewing techniques Business development Sales and negotiation Client relationship management Safeguarding and compliance Time management Recruitment legislation Closing placements Building a successful recruitment deskFrom your very first placement you'll earn commission alongside your basic salary. Graduate Recruitment Consultant Responsibilities As a Graduate Recruitment Consultant you'll: Source and interview high-quality candidates Build relationships with teachers, support staff and schools Write professional candidate profiles and CV summaries Match candidates to suitable vacancies Develop new business opportunities Manage client and candidate relationships Work towards realistic KPIs with ongoing support Negotiate placements Earn uncapped commission from day oneThis is a highly rewarding sales career where your hard work directly influences your earnings and career progression. Salary & Benefits £30,000 basic salary Uncapped commission First year OTE of £35,000-£42,000 Commission paid from day one 35 days annual leave Reduced working hours during school holidays All-expenses-paid international incentive trips Industry-leading graduate training Clear career progression Company-wide incentives Regular social events Wellbeing initiatives Pension schemeCareer Progression Following successful completion of the IMPACT Academy, you'll move onto your own specialist recruitment desk where you'll continue developing your sales and business development skills. Typical career progression includes: Recruitment Consultant Senior Recruitment Consultant Lead Consultant Team Leader Business Manager Branch ManagerMany of our leadership team joined the business as graduates. Who We're Looking For We're searching for ambitious graduates who want more than an average graduate job. This role is ideal if you have experience in: Competitive sport Sales Business development Retail Hospitality Customer service Leadership positions University societiesYou'll be: Highly competitive Driven by success Financially motivated Resilient Confident Organised Hard-working Goal-orientated Comfortable working in a fast-paced sales environmentNo recruitment experience is necessary. Apply Today If you're looking for one of the best Graduate Recruitment Consultant jobs in Preston or Lancashire and want to build a successful career in recruitment and sales, we'd love to hear from you. Apply today by submitting your CV to

IT Support Engineer - Preston We are looking for an experienced and proactive IT Support Engineer to join our IT team. This is a hands-on role supporting users, infrastructure, cybersecurity, and day-to-day IT operations across a diverse technology environment. Key Responsibilities Provide end-user support via phone, email, portal, and ITSM ticketing systems. Manage Joiners, Movers, and Leavers processes. Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune. Manage Active Directory, Group Policy, DNS, and DHCP. Troubleshoot networking issues including VPNs, VLANs, and Wi-Fi. Monitor and support servers, storage, backups, and virtual environments. Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory, GPO, DNS, and DHCP. Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi). Endpoint security, antivirus management, and EDR concepts. Excellent troubleshooting and customer service skills. Experience working within a structured IT support environment. Technologies Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell PowerEdge, HP ProLiant, NetApp, Palo Alto, SonicWall, Check Point, UniFi, Aruba, Veeam, Bitdefender, PRTG, SQL Server, MySQL, IIS, Apache, WSUS, and related technologies. Desirable ITIL Foundation. Microsoft certifications. VMware experience. Exposure to cybersecurity, SIEM, and MDR solutions. This is an excellent opportunity for a motivated IT professional looking to broaden their experience across infrastructure, cloud services, networking, and security in a dynamic environment. IT Support Engineer - Preston

Education Recruitment Consultant (level negotiable for experience) SEND / Secondary / Primary £26,500 - £33,500 + uncapped commission Office Based. 40 hours, 7-4 / 8-5 term time. Reduced hours school holidays. In education recruitment, every placement has the power to make a real difference. Our Bridge Education team, backed by the wider Operam Education Group, has over a decade of experience placing talented educators in schools across Preston and surrounding areas. Joining this team means you benefit from the support, expertise, and resources of one of the fastest-growing education recruitment groups in the UK while making a tangible impact on schools and communities. In this 360-recruitment role, you’ll manage your own desk, building relationships with schools and candidates while supporting temporary staffing requirements and ensuring classrooms are consistently supported by high-quality professionals. Every placement you make helps schools run smoothly and provides the continuity pupils rely on. While the role involves developing a high-performing temp desk and achieving clear recruitment targets, it’s also about making a genuine impact. The professionals you place help create stable learning environments, support teaching teams, and positively influence the communities those schools serve. Whether your background is in education or a transferable sector, your recruitment expertise will drive your area and help expand our offering across the region while contributing to the growth of the wider group. Our Employee Benefits: • Up to 34 days annual leave, plus bank holidays off, • Enhanced sick pay from 2 years’ service, • Life Assurance, • Employee Assistant Programme, • Birthday day off, • Wellbeing day off, • 3 Pledge days per year for volunteering, • Reduced hours in school holidays, • Annual group conference weekend, • Eye care support, • Aspiring leaders programme, • Recruitment Qualifications Responsibility of Role: • Running and growing your own high-performing Education recruitment desk across either Primary, Secondary, or SEND, • Winning new business and building strong, lasting relationships with schools and clients, while developing existing partnerships, • Sourcing, interviewing and placing high-quality education professionals into temporary roles, • Managing the full recruitment lifecycle, from candidate attraction through to placement and ongoing client support, • Driving revenue growth by successfully matching schools with the talent they need Taking ownership of your targets and consistently achieving and exceeding KPIs Working closely with our Key Accounts and Partnerships team to maximise opportunities across your territory Contributing to a driven, ambitious team culture and leading by example What You’ll Need: • Proven experience in recruitment, ideally in Education or a similar sector, with a track record of exceeding targets and driving revenue growth, • A true hunter mentality you thrive on building and managing your own desk, winning business, and making placements that make a real impact, • Exceptional communication and relationship-building skills, with the ability to influence clients, candidates, and colleagues at all levels, • Ambition, drive, and ownership you set high standards for yourself and consistently push to achieve and exceed your goals, • A passion for education and making a tangible difference in schools and communities through the talent you place, • Ideally you will have a full driving license and access to your own car to be able to visit clients in your region. If you are learning, or do not drive please let us know on your application as we will be able to discuss alternatives if you are shortlisted. We look forward to receiving your application, our Talent Team will be here to give you more information. As a proud member of Inclusive Employers, we are committed to creating a diverse, welcoming, and equitable workplace. We believe in providing a fair and transparent recruitment process, where every candidate is assessed solely on their skills, experience, and potential. If you require any reasonable adjustments during the application process or at any stage of the interview, please let us know. We are committed to making the necessary accommodations to support you fully. Please note that all successful candidates will be required to provide proof of their right to work in the UK before commencing employment. *benefits subject to edibility criteria

Service Advisor Prestige Franchised Motor Dealership - Preston Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team The Service Advisor position entails both working alongside the Service Manager and to deliver the goals of the business Welcome all customers at Service Reception in a warm and professional manner Advise customers of any additional work required Book vehicles into the department for work to be carried out Keep customers updated on the progress of their vehicle Delivering high levels of customer service, you will find their requirements and advise on cost, time scale and what exactly will happen. This role is within a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service Looking for someone with a strong customer service background, with the right personality and confidence to fit with the team. A professional, well presented, confident Service Advisor to work with the team on the front desk & workshop to hit and exceed targets. This is a position based on the front desk, customer facing, within a main dealership environment. The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor. Having experience of Kerridge would be a distinct advantage but not essential The Benefits: 25 days holiday (plus bank holidays) Additional day's holiday on your birthday Discount retail shopping platform Preferential family rates Company pension scheme Death in Service policy Work wear supplied Childcare voucher scheme Cycle to work scheme Training, coaching and development funded Incentives and rewards Free tickets to local and national events Staff social events On site car parking Working hours/days: Mon - Fri: 8am to 5.30pm Sat: 8:30am - 12:30pm (1 in 3) Salary: £32k basic £40k + OTE Fantastic and realistic bonus scheme and people earning much more! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk.

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk.

We are looking for Service Desk Analysts to join the successful IT support team within a global banking client providing 1st or 2nd line technical support to a user base of over 65,000 colleagues. Previous service desk experience and understanding of working to KPI’s is an advantage. A passion for

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk.

Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk.

Working collaboratively with the wider Service Desk, you will help maintain quality and performance standards, contributing to a responsive, efficient, and customer-focused IT service that supports the organisation’s ongoing operations and objectives. Provide first-line IT support as part of the I

MSP Talent Bridge Ltd is seeking an experienced Service Desk Manager to own the day-to-day running of the service desk and drive continuous improvement across SLAs and KPIs.

A leading IT support company in the United Kingdom is seeking a Service Desk Analyst to resolve complex support cases and provide Level 1 and Level 2 support.

Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This role provides technical support across the business, resolving incidents and service requests while delivering excellent customer serv

Allscreens Nationwide Ltd in Peterborough is seeking a highly organised Service Desk Controller to join them on a full-time permanent basis. You'll handle customer enquiries by phone and email, schedule field engineers, coordinate parts and maintain service records.

A leading recruitment agency seeks an experienced Head of Platform Service Operation to build and run a modern, AI-driven service desk for a fast-scaling product platform. The position demands hands-on experience with AI tools and service operations in SaaS environments.

Hightown Housing Association in Hemel Hempstead is seeking an IT Service Delivery Analyst to deliver high-quality first-line IT support across phone, email, and tickets.

Leidos Innovations UK Ltd seeks a Service Desk Analyst to join the Defence Intelligence Service Operations Team in Huntingdon.

Hazlewoods, one of the Southwest's leading independent chartered accountants, invites applications for a Service Desk Analyst to join our IT team. We value service excellence, teamwork and professional development.

The role emphasizes guest service, safety, and efficient front-of-house operations.

Rotork is seeking a Lead Service Desk Analyst to guide a high-performing IT support team across a global organisation. You will act as the senior UK-based escalation point, combining hands-on technical expertise with strong leadership to ensure best-in-class service aligned to ITIL standards and SLA

Re Resource Group in Gloucestershire is seeking a Service Desk Analyst on a 3-month contract.

EXL Service (UK) Ltd in Manchester is seeking a Team Manager to lead a high-performing service desk, driving excellent IT support for users, stakeholders and suppliers in a fast-paced environment.

NHS is seeking an enthusiastic ICT Operations Junior Service Desk Analyst to join the Service Desk team. The role involves handling high volumes of incoming calls, recording details in the IT service management system, and providing basic technical support while collaborating with ICT teams to resol

The award winning Cisco and Aruba Partner is searching for a Service Desk Engineer (3rd Line) to join the team. Join a leading European IT service provider and Germany’s largest IT system house. Recognized as a leader in business applications, particularly PLM and ERP solutions, the company operat

Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites.

MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover.This is an exciting opportunity for a motivated candidate to join us in our partnership with this successful organisation.Reporting to the TSD Project Leader and Team Leader you will be provide

Interaction Recruitment is looking for a dedicated Support Desk Administrator to join their team in St Ives, Cambridgeshire. This office-based, full-time role requires strong customer service skills and the ability to manage multiple tasks efficiently.

Key Recruitment Ltd in Waterlooville is recruiting a permanent full-time IT Service Desk Analyst for a hybrid role. You will provide first-line technical support, resolving incidents and service requests from initial contact through to resolution while delivering excellent customer service. The idea

Build Engineer – Service Desk (Hemel Hempstead). Service Desk team supporting clients across the financial and regulated sectors. Excellent communication and customer service skills.

Leidos Innovations UK Ltd is seeking a Service Desk Analyst to join the service operations team to support systems within the Defence Intelligence. Able to work with various internal and external parties on the service desk dealing with incidents and requests in a complex environment with multiple p

Manage and resolve incidents and service requests logged through Service Desk platforms ensuring high customer satisfaction. Provide high-quality Service Desk support ensuring timely resolution of user issues and service requests. Seeking a Senior Service Desk professional with 3 to 5 years of exper

Line, 2nd Line, IT Support Engineer, Service Desk Analyst, IT Engineer, Microsoft 365, Office 365, Windows, Active Directory, Helpdesk, Troubleshooting. Logging, managing, and resolving tickets through the Service Desk. Service Desk / ticketing systems.

Sellick Partnership is seeking an experienced ICT Service Desk Analyst to join our growing Technology Services team in County Durham. You’ll help with incidents, service requests, and projects across Windows devices and Microsoft 365 while maintaining asset records and contributing to service impr

Candidates should have enterprise-level service desk experience and strong customer service skills. DJH in the United Kingdom is hiring a Tier 2 IT Service Desk Engineer to deliver high-quality technical support across the business.

A leading European IT service provider is seeking a Service Desk Engineer (3rd Line) in the United Kingdom.

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. A leading technology provider in the financial services sector is seeking a Technical Support Specialist.

Spectrum IT Recruitment is assisting a large national UK client to hire a Contract Service Desk Lead for an initial 3-6 month on-site assignment in Portsmouth, Hampshire. The ideal candidate will lead a small Service Desk team, manage day-to-day operations, and drive performance.