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Operational SupervisorAttractions. 4 months temporary opportunity.We're excited to welcome a new Operational Supervisor at Ellesmere Port.Working Hours & LocationThis role follows a 37 hours, over a 7 day working pattern, This is a site-based role at Ellesmere Port.Role Overview:Working across our visitor attraction, the Operational Supervisor will be responsible for the safe and efficient operation at National Waterways Museum, Ellesmree Port, alongside leading and motivating a team to deliver outstanding customer service. The team will support this through engaging activity participation, the sale of goods and services, and the upkeep of a high quality environment for all visitors.The Operational Supervisor will champion the Trust's values, both personally and through your team, helping to create an exceptional visitor experience. In this role, you will actively contribute to increasing revenue, enhancing customer satisfaction, and ensuring our sites remain welcoming and enjoyable places to visit.Key ResponsibilitiesManage a team or teams of staff/ volunteers delivering a safe environment and excellent customer service for example in retail, catering or conferencing.Adoption of required emergency, safety, operational, financial, other processes appropriate to tasks. Plan and implement safe working procedures - creation of risk assessments and method statements, in line with the Trust's Health and Safety Policy and standards.Customers dealt with to expected standards of courtesy and care resolve concerns/ complaints.Deliver targeted business plan objectives for services, projects, events, maintenance to planned expenditure budgets, regularly reporting on the same. Assist with identifying future priorities/ business planning and budgetary planning.Maintain high standards of cleanliness and safety at the site. Identify maintenance requirements and prioritisation. Instigate local maintenance tasks where required liaise with other operational teams, contractors and the Trust management structures, as necessary for the execution of worksCoach, develop and support the team performance for required measures, including customer satisfaction and other service standards. Report on the same.Plan and lead volunteers undertaking tasks ensuring the application of Trust procedures and the provision of a safe working environment for volunteers, and a satisfying volunteer experience.Recruitment and retention of staff and volunteers to assist with the running of the attractions, ensuring staff and volunteer satisfaction is high and their duties are rewarding.About youYou're an experienced and confident team leader who can motivate staff and volunteers to deliver a safe, welcoming, and high quality visitor experience. You understand operational and safety procedures and can produce risk assessments and method statements when needed.You handle customer enquiries and complaints professionally, and you're comfortable delivering services and projects to agreed targets and budgets. You maintain high standards of cleanliness and safety, identifying and coordinating maintenance needs promptly.You support, coach and develop your team, using performance measures and customer feedback to drive improvement. You also enjoy working with volunteers, ensuring they feel valued, supported and engaged.Skills & QualificationsRelevant occupational qualifications in disciplines for bespoke tasks, for example food hygiene.Valid driving licence appropriate to vehicle for specific rolesProven experience in a customer facing relevant to the task required.Previous retail/catering experience - DesirableProven experience in direct sales, handling cash and the application of appropriate proceduresProven experience in monitoring budgets and providing management reporting.Proven experience in leading and motivating teams directing, prioritising and delegating daily tasksProven experience leading volunteersProven experience with the use of computers and software packagesAbility to work flexibly, in accordance with business demands.Ability to multi task, and work prioritisationContact & ApplicationIf you have any questions, feel free to reach out to us at We encourage early applications as we may close the vacancy once we receive enough suitable candidates.Operational SupervisorTPBN1_UKTJ

Assistant Store Manager - Cheshire OaksAbout the RoleSupport the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achievedDeputising Store Manager absence when required.What you'll do• Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators• Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.• Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is great place to shop.• Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations• Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience• Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales• Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store• Provide regular feedback to the team to motivate and engage to improve performance where required.• Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues• Build capability and understanding to effectively manage all aspects of the store in the absence of the store managerWhat we're looking forYou're a confident, hands-on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike.You'll bring• Good retail experience including in a management role, leading a team• Strong coaching skills• Effective communicator who can provide clarity to individuals or team on what is required of them and why• Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.• Proficient in supporting with people processes and team development• Good experience in delivering and exceeding sales and targets• Proactive with good organisation skills to initiate completion of tasks without direction or supervision• Good commercial skills• IT proficient with the ability to use a range of systems to manage in store activity• Good knowledge of and experience in Visual MerchandisingAbout ClarksTwo brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot™ and Clarks Wallabee™. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.Progress is woven into our DNA. Whether we're pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward.Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.Why join us?At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.TPBN1_UKTJ

Sales Team Manager (Broadband)Location: ChesterJob Type: Full-TimeSalary: £30,000 + OTE Bonus of £13,500£15,000 per yearMoney Expert is an independent comparison business looking for an experienced Sales Team Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement.Why Join Us?Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation.The RoleYou'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment.Key ResponsibilitiesLead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs.Monitor individual and team performance through regular reporting and performance reviews.Deliver effective coaching, feedback, and development plans to improve performance and engagement.Ensure all sales activities are compliant with company policies and regulatory requirements.Manage attendance, conduct, and performance issues in line with company procedures.Analyse sales data and identify opportunities to improve conversion rates and productivity.Work closely with senior management to drive continuous improvement initiatives.Support training of new team members.Foster a positive, high-performance culture focused on delivering excellent customer outcomes.Skills & ExperienceEssential: Previous experience managing a Broadband Sales Team within a contact centre environment.Proven ability to lead, motivate, and develop high-performing sales advisors.Strong understanding of sales KPIs, performance management, and coaching techniques.Excellent communication and leadership skills.Analytical mindset with the ability to interpret data and implement performance improvements.Ability to manage multiple priorities in a fast-paced environment.Strong organisational skills and a proactive approach to problem-solving.What We OfferCompetitive salary25 days holiday (plus bank holidays), plus an extra day per year of serviceCareer progression opportunitiesOngoing training and supportCompany pensionWellness & Wellbeing programmeMEX RewardsChristmas and New Year shutdownOn-site parkingEqual OpportunitiesMoney Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds.Ready to Join Us?If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.TPBN1_UKTJ

Broadband ManagerLocation: Chester Job Type: Full-Time Salary: £30,000 + OTE Bonus of £13,500£15,000 per year Money Expert is an independent comparison business looking for an experienced Broadband Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement.Why Join Us?Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation.The RoleYou'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment.Key ResponsibilitiesLead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs.Monitor individual and team performance through regular reporting and performance reviews.Deliver effective coaching, feedback, and development plans to improve performance and engagement.Ensure all sales activities are compliant with company policies and regulatory requirements.Manage attendance, conduct, and performance issues in line with company procedures.Analyse sales data and identify opportunities to improve conversion rates and productivity.Work closely with senior management to drive continuous improvement initiatives.Support training of new team members.Foster a positive, high-performance culture focused on delivering excellent customer outcomes.Skills & ExperienceEssential: Previous experience managing a Broadband Sales Team within a contact centre environment.Proven ability to lead, motivate, and develop high-performing sales advisors.Strong understanding of sales KPIs, performance management, and coaching techniques.Excellent communication and leadership skills.Analytical mindset with the ability to interpret data and implement performance improvements.Ability to manage multiple priorities in a fast-paced environment.Strong organisational skills and a proactive approach to problem-solving.What We OfferCompetitive salary25 days holiday (plus bank holidays), plus an extra day per year of serviceCareer progression opportunitiesOngoing training and supportCompany pensionWellness & Wellbeing programmeMEX RewardsChristmas and New Year shutdownOn-site parkingEqual OpportunitiesMoney Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds.Ready to Join Us?If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.TPBN1_UKTJ

Broadband Sales Team ManagerLocation: ChesterJob Type: Full-TimeSalary: £30,000 + OTE Bonus of £13,500£15,000 per yearMoney Expert is an independent comparison business looking for an experienced Broadband Sales Team Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement.Why Join Us?Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation.The RoleYou'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment.Key ResponsibilitiesLead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs.Monitor individual and team performance through regular reporting and performance reviews.Deliver effective coaching, feedback, and development plans to improve performance and engagement.Ensure all sales activities are compliant with company policies and regulatory requirements.Manage attendance, conduct, and performance issues in line with company procedures.Analyse sales data and identify opportunities to improve conversion rates and productivity.Work closely with senior management to drive continuous improvement initiatives.Support training of new team members.Foster a positive, high-performance culture focused on delivering excellent customer outcomes.Skills & ExperienceEssential: Previous experience managing a Broadband Sales Team within a contact centre environment.Proven ability to lead, motivate, and develop high-performing sales advisors.Strong understanding of sales KPIs, performance management, and coaching techniques.Excellent communication and leadership skills.Analytical mindset with the ability to interpret data and implement performance improvements.Ability to manage multiple priorities in a fast-paced environment.Strong organisational skills and a proactive approach to problem-solving.What We OfferCompetitive salary25 days holiday (plus bank holidays), plus an extra day per year of serviceCareer progression opportunitiesOngoing training and supportCompany pensionWellness & Wellbeing programmeMEX RewardsChristmas and New Year shutdownOn-site parkingEqual OpportunitiesMoney Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds.Ready to Join Us?If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.TPBN1_UKTJ

Location: Chester Salary: £25,000 basic, plus £2000 annual bonus (paid quarterly)Hours: Monday to Friday - 37.5 hours per weekAbout Us: Money Expert is an independent financial comparison company based in Chester, and we're continuing to grow. We're looking for a proactive and detail-oriented Sales Quality Analyst to join our Contact Centre team, supporting our Sales department and reporting in to our Account Manager.This is an exciting opportunity for someone who is passionate about quality, coaching and continuous improvement. You'll play a key role in helping our advisors deliver exceptional customer experiences by monitoring interactions, identifying trends and working closely with Team Managers to improve performance across the business.What We Offer A Sales Quality Analyst :Competitive salary with quarterly bonus paid monthlyTeam outings, regular competitions and spot prizesReferral bonuses28 days of holiday (including bank holidays) with an additional day accrued for every year of serviceCareer progression opportunitiesContinuous support and trainingCompany pension planWellness & Wellbeing programmeChristmas and New Year shutdownAdditional personalised benefitsOn-site parkingKey Responsibilities of a Sales Quality Analyst : Monitor and evaluate agent interactions across Sales teams.Assess calls against quality, compliance and customer experience standards.Deliver clear, constructive feedback to support colleague development and improve performance.Work closely with Team Managers to identify coaching opportunities and drive continuous improvement.Identify trends, recurring themes and training needs through quality monitoring.Produce quality reports and share insights with operational stakeholders.Participate in calibration sessions to ensure quality standards remain consistent across the business.Recognise and promote examples of best practice to improve overall team performance.Ensure regulatory requirements, company processes and quality standards are consistently followed.Support continuous improvement initiatives that enhance both customer experience and operational performance.Skills & Experience Required For A Sales Quality Analyst :Previous experience in a Quality Assurance, Quality Analyst, Team Coach or Contact Centre role is desirable.Experience within a sales and/or customer service environment.Excellent listening and analytical skills with strong attention to detail.Ability to deliver constructive feedback in a supportive and professional manner.Strong communication skills, both written and verbal.Comfortable building relationships with Team Managers, Coaches and operational stakeholders.Able to identify trends and use data to make recommendations for improvement.Highly organised with the ability to manage multiple priorities.Confident using Microsoft Office, particularly Excel.Passionate about improving quality, developing people and delivering outstanding customer experiences.Understanding of FCA regulated environments would be advantageous but is not essential.Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.Ready to Join Us? If you're passionate about quality, coaching and helping people reach their full potential, we'd love to hear from you. Click "Apply" and become part of our dynamic team.TPBN1_UKTJ

Location: Chester Salary: £25,000 basic, plus £2000 annual bonus (paid quarterly)Hours: Monday to Friday - 37.5 hours per weekAbout Us: Money Expert is an independent financial comparison company based in Chester, and we're continuing to grow. We're looking for a proactive and detail-oriented Call Quality Analyst to join our Contact Centre team, supporting our Sales department and reporting in to our Account Manager.This is an exciting opportunity for someone who is passionate about quality, coaching and continuous improvement. You'll play a key role in helping our advisors deliver exceptional customer experiences by monitoring interactions, identifying trends and working closely with Team Managers to improve performance across the business.What We Offer A Call Quality Analyst:Competitive salary with quarterly bonus paid monthlyTeam outings, regular competitions and spot prizesReferral bonuses28 days of holiday (including bank holidays) with an additional day accrued for every year of serviceCareer progression opportunitiesContinuous support and trainingCompany pension planWellness & Wellbeing programmeChristmas and New Year shutdownAdditional personalised benefitsOn-site parkingKey Responsibilities of a Call Quality Analyst: Monitor and evaluate agent interactions across Sales teams.Assess calls against quality, compliance and customer experience standards.Deliver clear, constructive feedback to support colleague development and improve performance.Work closely with Team Managers to identify coaching opportunities and drive continuous improvement.Identify trends, recurring themes and training needs through quality monitoring.Produce quality reports and share insights with operational stakeholders.Participate in calibration sessions to ensure quality standards remain consistent across the business.Recognise and promote examples of best practice to improve overall team performance.Ensure regulatory requirements, company processes and quality standards are consistently followed.Support continuous improvement initiatives that enhance both customer experience and operational performance.Skills & Experience Required For A Call Quality Analyst:: Previous experience in a Quality Assurance, Quality Analyst, Team Coach or Contact Centre role is desirable.Experience within a sales and/or customer service environment.Excellent listening and analytical skills with strong attention to detail.Ability to deliver constructive feedback in a supportive and professional manner.Strong communication skills, both written and verbal.Comfortable building relationships with Team Managers, Coaches and operational stakeholders.Able to identify trends and use data to make recommendations for improvement.Highly organised with the ability to manage multiple priorities.Confident using Microsoft Office, particularly Excel.Passionate about improving quality, developing people and delivering outstanding customer experiences.Understanding of FCA regulated environments would be advantageous but is not essential.Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.Ready to Join Us? If you're passionate about quality, coaching and helping people reach their full potential, we'd love to hear from you. Click "Apply" and become part of our dynamic team.TPBN1_UKTJ

Sales Team Manager (Contact Centre)Location: ChesterJob Type: Full-TimeSalary: £30,000 + OTE Bonus of £13,500£15,000 per yearMoney Expert is an independent comparison business looking for an experienced Sales Team Manager to lead and develop a high-performing sales team. Reporting to the Head of Sales, you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement.Why Join Us?Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future success of our sales operation.The RoleWe're looking for a proven sales leader who can motivate, coach and develop a team to consistently achieve and exceed targets. Whilst experience within broadband sales would be beneficial, we are open to candidates from a range of sales backgrounds including energy, utilities, insurance, appliance cover, boiler cover, telecommunications and other target-driven sales environments.You'll be responsible for creating a high-performance culture, managing KPIs, developing individuals and driving commercial success through your team.Key ResponsibilitiesLead, coach and motivate a team of Sales Advisors to achieve sales targets and KPIs.Monitor individual and team performance through regular reporting and performance reviews.Deliver effective coaching, feedback and development plans to improve performance and engagement.Ensure all sales activities are compliant with company policies and regulatory requirements.Manage attendance, conduct and performance issues in line with company procedures.Analyse sales data and identify opportunities to improve conversion rates and productivity.Work closely with senior management to drive continuous improvement initiatives.Support training and onboarding of new team members.Foster a positive, high-performance culture focused on delivering excellent customer outcomes.Skills & ExperienceEssential:Previous experience managing a sales team within a contact centre or similar sales environment.Proven ability to lead, motivate and develop high-performing sales professionals.Strong understanding of sales KPIs, performance management and coaching techniques.Excellent communication and leadership skills.Analytical mindset with the ability to interpret data and implement performance improvements.Ability to manage multiple priorities in a fast-paced environment.Strong organisational skills and a proactive approach to problem-solving.Desirable:Experience within broadband, telecommunications, energy, utilities, insurance, appliance cover, boiler cover or similar sectors.Experience working in a regulated sales environment.What We OfferCompetitive salary25 days holiday (plus bank holidays), plus an extra day per year of serviceCareer progression opportunitiesOngoing training and supportCompany pensionWellness & Wellbeing programmeMEX RewardsChristmas and New Year shutdownOn-site parkingEqual OpportunitiesMoney Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds.Ready to Join Us?If you're an experienced Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.TPBN1_UKTJ

Location: Chester Salary: £25,000 basic, plus £2000 annual bonus (paid quarterly)Hours: Monday to Friday - 37.5 hours per weekAbout Us: Money Expert is an independent financial comparison company based in Chester, and we're continuing to grow. We're looking for a proactive and detail-oriented Call Monitoring Analystto join our Contact Centre team, supporting our Sales department and reporting in to our Account Manager.This is an exciting opportunity for someone who is passionate about quality, coaching and continuous improvement. You'll play a key role in helping our advisors deliver exceptional customer experiences by monitoring interactions, identifying trends and working closely with Team Managers to improve performance across the business.What We Offer A Call Monitoring Analyst :Competitive salary with quarterly bonus paid monthlyTeam outings, regular competitions and spot prizesReferral bonuses28 days of holiday (including bank holidays) with an additional day accrued for every year of serviceCareer progression opportunitiesContinuous support and trainingCompany pension planWellness & Wellbeing programmeChristmas and New Year shutdownAdditional personalised benefitsOn-site parkingKey Responsibilities of a Call Monitoring Analyst: Monitor and evaluate agent interactions across Sales teams.Assess calls against quality, compliance and customer experience standards.Deliver clear, constructive feedback to support colleague development and improve performance.Work closely with Team Managers to identify coaching opportunities and drive continuous improvement.Identify trends, recurring themes and training needs through quality monitoring.Produce quality reports and share insights with operational stakeholders.Participate in calibration sessions to ensure quality standards remain consistent across the business.Recognise and promote examples of best practice to improve overall team performance.Ensure regulatory requirements, company processes and quality standards are consistently followed.Support continuous improvement initiatives that enhance both customer experience and operational performance.Skills & Experience Required For A Call Monitoring Analyst :Previous experience in a Quality Assurance, Quality Analyst, Team Coach or Contact Centre role is desirable.Experience within a sales and/or customer service environment.Excellent listening and analytical skills with strong attention to detail.Ability to deliver constructive feedback in a supportive and professional manner.Strong communication skills, both written and verbal.Comfortable building relationships with Team Managers, Coaches and operational stakeholders.Able to identify trends and use data to make recommendations for improvement.Highly organised with the ability to manage multiple priorities.Confident using Microsoft Office, particularly Excel.Passionate about improving quality, developing people and delivering outstanding customer experiences.Understanding of FCA regulated environments would be advantageous but is not essential.Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.Ready to Join Us? If you're passionate about quality, coaching and helping people reach their full potential, we'd love to hear from you. Click "Apply" and become part of our dynamic team.TPBN1_UKTJ

Location: Chester Salary: £25,000 basic, plus £2000 annual bonus (paid quarterly)Hours: Monday to Friday - 37.5 hours per weekAbout Us: Money Expert is an independent financial comparison company based in Chester, and we're continuing to grow. We're looking for a proactive and detail-oriented QA Analyst to join our Contact Centre team, supporting our Sales department and reporting in to our Account Manager.This is an exciting opportunity for someone who is passionate about quality, coaching and continuous improvement. You'll play a key role in helping our advisors deliver exceptional customer experiences by monitoring interactions, identifying trends and working closely with Team Managers to improve performance across the business.What We Offer A QA Analyst: Competitive salary with quarterly bonus paid monthlyTeam outings, regular competitions and spot prizesReferral bonuses28 days of holiday (including bank holidays) with an additional day accrued for every year of serviceCareer progression opportunitiesContinuous support and trainingCompany pension planWellness & Wellbeing programmeChristmas and New Year shutdownAdditional personalised benefitsOn-site parkingKey Responsibilities of a QA Analyst: Monitor and evaluate agent interactions across Sales teams.Assess calls against quality, compliance and customer experience standards.Deliver clear, constructive feedback to support colleague development and improve performance.Work closely with Team Managers to identify coaching opportunities and drive continuous improvement.Identify trends, recurring themes and training needs through quality monitoring.Produce quality reports and share insights with operational stakeholders.Participate in calibration sessions to ensure quality standards remain consistent across the business.Recognise and promote examples of best practice to improve overall team performance.Ensure regulatory requirements, company processes and quality standards are consistently followed.Support continuous improvement initiatives that enhance both customer experience and operational performance.Skills & Experience Required For A QA Analyst: Previous experience in a Quality Assurance, Quality Analyst, Team Coach or Contact Centre role is desirable.Experience within a sales and/or customer service environment.Excellent listening and analytical skills with strong attention to detail.Ability to deliver constructive feedback in a supportive and professional manner.Strong communication skills, both written and verbal.Comfortable building relationships with Team Managers, Coaches and operational stakeholders.Able to identify trends and use data to make recommendations for improvement.Highly organised with the ability to manage multiple priorities.Confident using Microsoft Office, particularly Excel.Passionate about improving quality, developing people and delivering outstanding customer experiences.Understanding of FCA regulated environments would be advantageous but is not essential.Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.Ready to Join Us? If you're passionate about quality, coaching and helping people reach their full potential, we'd love to hear from you. Click "Apply" and become part of our dynamic team.TPBN1_UKTJ

Broadband Telesales ManagerLocation: Chester Job Type: Full-Time Salary: £30,000 + OTE Bonus of £13,500£15,000 per year Money Expert is an independent comparison business looking for an experienced Broadband Telesales Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement.Why Join Us?Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation.The RoleYou'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment.Key ResponsibilitiesLead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs.Monitor individual and team performance through regular reporting and performance reviews.Deliver effective coaching, feedback, and development plans to improve performance and engagement.Ensure all sales activities are compliant with company policies and regulatory requirements.Manage attendance, conduct, and performance issues in line with company procedures.Analyse sales data and identify opportunities to improve conversion rates and productivity.Work closely with senior management to drive continuous improvement initiatives.Support training of new team members.Foster a positive, high-performance culture focused on delivering excellent customer outcomes.Skills & ExperienceEssential: Previous experience managing a Broadband Sales Team within a contact centre environment.Proven ability to lead, motivate, and develop high-performing sales advisors.Strong understanding of sales KPIs, performance management, and coaching techniques.Excellent communication and leadership skills.Analytical mindset with the ability to interpret data and implement performance improvements.Ability to manage multiple priorities in a fast-paced environment.Strong organisational skills and a proactive approach to problem-solving.What We OfferCompetitive salary25 days holiday (plus bank holidays), plus an extra day per year of serviceCareer progression opportunitiesOngoing training and supportCompany pensionWellness & Wellbeing programmeMEX RewardsChristmas and New Year shutdownOn-site parkingEqual OpportunitiesMoney Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds.Ready to Join Us?If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.TPBN1_UKTJ

Store Manager | Fashion Retail | Cheshire Oaks | Up to £40,000 + Bonus We are recruiting an experienced Store Manager to lead an established fashion retail store at Cheshire Oaks. This is a fantastic opportunity for a Store Manager who thrives in a fast paced retail environment and enjoys leading an existing team to the next level. As Store Manager, you will take full ownership of the store, driving strong retail performance, high standards and an exceptional customer experience. This role is ideal for a hands on Store Manager who is commercially focused and passionate about fashion retail. Store Manager Benefits Salary up to £40,000 depending on experience Bonus linked to retail performance Generous staff discount Uniform allowance 28 days holiday including bank holidays Structured training and long term retail progression Supportive and people focused retail culture Store Manager Responsibilities As Store Manager , you will be responsible for the day to day success of this busy retail store. Lead, coach and develop a high performing retail team Drive sales, KPIs and commercial results as Store Manager Manage all aspects of retail operations including stock and payroll Deliver outstanding customer service in a fashion retail environment Maintain excellent visual standards and store presentation Ensure compliance with all company and retail procedures What We Are Looking For Proven experience as a Store Manager within fashion retail A confident retail leader who can motivate and develop teams Strong commercial awareness and a results driven retail mindset Excellent communication and organisational skills A genuine passion for fashion and retail This Store Manager role offers a brilliant opportunity to join a successful fashion retail brand at Cheshire Oaks. If you are looking for your next Store Manager position and want to progress your retail career, we would love to hear from you. Apply today to take the next step as a Store Manager in fashion retail at Cheshire Oaks. BH35330 TPBN1_UKTJ

Holdcroft is seeking a New Car Sales Manager to lead the Honda & MG Cheshire Oaks sales team.You will drive performance, coach staff, and oversee the customer journey from inquiry to delivery in a fast-paced dealer environment.Ideal candidates will have proven sales targets, strong negotiating skill

Pandora is seeking a Store Supervisor to lead the busy sales floor on weekends, coach a high‑performing team and deliver a world‑class customer experience in a fast‑paced retail environment.

Lookers in the UK is seeking a motivated Business and Transaction Manager to coach and develop a high-performing sales team across our Chester dealerships.

You’ll champion Pandora values, manage daily store operations, and own KPIs and sales targets while inspiring customers with storytelling about our jewellery collections and craftsmanship. You will coach a high-performing team, deliver a world-class customer experience and drive store performance

United Kingdom is seeking a Retail Lead to assist the Store Manager in achieving sales and profitability targets and to provide direction to other store employees. As a Brand Ambassador, you will coach a team, manage shifts including weekends, monitor daily goals, and uphold visual standards, promot

As a Supervisor, you’ll oversee the running of the busy sales floor, motivate and coach your team of sales assistants to unlock their full sales potential and ensure our customers enjoy a personalised, meaningful shopping experience. Enjoying a fast-paced, sometimes high-pressured retail environme

Charles Tyrwhitt is seeking a Supervisor to lead and motivate the store sales team, driving targets and delivering excellent customer service.

We’re looking for a proactive, analytical and commercially minded Senior Ecommerce Executive to lead day‑to‑day digital trading and manage a small ecommerce team (1 direct report). If you’re passionate about online performance, product optimisation and delivering an exceptional digital customer experience, this role offers real scope to influence strategy and drive results. You’ll take ownership of ecommerce operations across our website and marketplace channels, working closely with Buying, Merchandising, Marketing and Supply Chain to maximise conversion, availability and online sales. What You’ll Be Doing Lead daily ecommerce trading, managing product listings, content accuracy and online merchandising. Monitor trading performance, identifying risks and opportunities to improve conversion and customer experience. Drive promotional planning, pricing updates and digital trading activity. Work closely with Buying and Supply Chain to maintain strong availability and minimise OOS. Optimise product content, imagery and SEO to improve discoverability and engagement. Analyse performance data using Google Analytics, marketplace dashboards and internal reporting. Oversee marketplace operations (Amazon, eBay, etc.) including listings, stock flow and performance tracking. Collaborate with Marketing on campaigns, landing pages and customer journeys. Support new product launches, ensuring smooth onboarding and accurate online setup. Lead continuous improvement projects across ecommerce systems and workflows. Manage, coach and develop your direct report to build capability and confidence. What We’re Looking For Strong ecommerce experience within a retailer or fast‑paced consumer environment. Excellent analytical skills with confidence using data to drive decisions. High attention to detail in product setup and content management. Understanding of conversion optimisation and online customer behaviour. Comfortable working cross‑functionally with Buying, Merchandising, Supply Chain and Marketing. Strong organisational skills with the ability to manage multiple priorities. Proactive, curious and commercially aware mindset. Experience with ecommerce platforms (Shopify, Magento, BigCommerce) or marketplaces (Amazon Seller/Vendor) is desirable. Previous experience managing or mentoring others is advantageous. What’s On Offer Competitive salary + benefits Opportunity to grow within a leading retail ecommerce team Exposure to trading, analytics, marketplace management and digital optimisation A supportive environment with strong development and progression opportunities

Store Manager | Fashion Retail | Cheshire Oaks | Up to £40,000 + Bonus We are recruiting an experienced Store Manager to lead an established fashion retail store at Cheshire Oaks. This is a fantastic opportunity for a Store Manager who thrives in a fast paced retail environment and enjoys leading an existing team to the next level. As Store Manager, you will take full ownership of the store, driving strong retail performance, high standards and an exceptional customer experience. This role is ideal for a hands on Store Manager who is commercially focused and passionate about fashion retail. Store Manager Benefits Salary up to £40,000 depending on experience Bonus linked to retail performance Generous staff discount Uniform allowance 28 days holiday including bank holidays Structured training and long term retail progression Supportive and people focused retail cultureStore Manager Responsibilities As Store Manager, you will be responsible for the day to day success of this busy retail store. Lead, coach and develop a high performing retail team Drive sales, KPIs and commercial results as Store Manager Manage all aspects of retail operations including stock and payroll Deliver outstanding customer service in a fashion retail environment Maintain excellent visual standards and store presentation Ensure compliance with all company and retail proceduresWhat We Are Looking For Proven experience as a Store Manager within fashion retail A confident retail leader who can motivate and develop teams Strong commercial awareness and a results driven retail mindset Excellent communication and organisational skills A genuine passion for fashion and retailThis Store Manager role offers a brilliant opportunity to join a successful fashion retail brand at Cheshire Oaks. If you are looking for your next Store Manager position and want to progress your retail career, we would love to hear from you. Apply today to take the next step as a Store Manager in fashion retail at Cheshire Oaks. BH35330

Chef's Table is looking for an experienced, passionate and service-driven General Manager to lead our front-of-house operation and help shape the next chapter of our business. This is a hands-on leadership role for an ambitious hospitality professional who thrives on the restaurant floor while also having the commercial ability to drive the success and growth of the business. Youll be the face of Chef's Table , building strong relationships with guests, developing a high-performing team and working closely with the Directors and Business Manager to deliver exceptional service and commercial results. About Chef's Table Chef's Table is an award-winning, independent fine dining restaurant , established for over 14 years and located in the heart of the city centre on Pepper Street. We are a well-established business with a strong reputation for exceptional food, outstanding hospitality and memorable guest experiences . Alongside our main restaurant, we have a full-service lounge , offering guests an additional space to dine, drink and relax. We also host a varied programme of events throughout the year , including private dining, corporate functions and special occasions, providing an exciting and varied hospitality environment. In addition to the restaurant, we have an on-site bakery and café at an adjacent address , adding another dimension to the business and creating further opportunities for growth. As we continue to develop the business, we are looking for a General Manager who wants to play a key role in our next chapter someone who can combine operational excellence, strong leadership and commercial thinking while maintaining the high standards that have established Chef's Table as a respected name in the city. About You Youll be an exceptional hospitality professional with proven experience as a General Manager or Assistant General Manager within a comparable premium, fine dining or high-end restaurant . You will have: A genuine passion for hospitality and exceptional guest service . Proven experience leading, developing and motivating high-performing teams. Strong commercial awareness and experience managing budgets, labour costs and sales performance . Excellent communication and relationship-building skills. A warm, engaging personality with the confidence to build relationships with guests and colleagues. Strong organisational skills and the ability to remain calm and effective under pressure. Experience managing events, private dining or corporate functions . The confidence to manage suppliers, costs and operational standards. A proactive, hands-on approach and a commitment to leading by example . Key Responsibilities Guest Experience & Floor Leadership Lead every service from the floor with confidence, energy and professionalism . Deliver an exceptional guest journey from arrival through to departure. Build genuine relationships with new and returning guests. Maintain impeccable service standards, presentation and attention to detail . Handle guest feedback professionally and proactively. Work closely with the kitchen team to ensure seamless communication throughout service. Team Leadership Recruit, onboard and retain a high-performing front-of-house team . Coach, mentor and develop team members through structured training and regular feedback. Create a positive, professional and accountable team culture. Lead daily briefings and ensure the team delivers knowledgeable, confident service. Manage rotas, labour costs and team performance effectively. Commercial & Business Development Work with the Directors and Business Manager to grow revenue and profitability . Identify opportunities to increase covers, average spend and guest retention. Develop and deliver private dining, corporate functions and special events . Build relationships with local businesses and partners to generate new opportunities. Analyse sales performance and implement initiatives to improve commercial results. Monitor labour, stock and operating costs while protecting the guest experience. Operational Management Oversee ordering, stock control and operational cost management. Manage supplier relationships and negotiate pricing where appropriate. Ensure compliance with food safety, licensing, health & safety and other relevant regulations . Maintain the restaurant, equipment and facilities to the highest standard. Continuously improve operational systems and procedures. TPBN1_UKCT

Easyship in London is seeking a Head of Sales (Player/Coach) to lead a high‑performing enterprise sales team. You’ll partner with Marketing, RevOps and Sales Leadership to scale the business globally. You will own quota attainment, coach Account Executives, and guide complex, multi‑stakeholder

Easyship in London is seeking a Head of Sales (Player/Coach) to lead and grow the enterprise sales team, owning performance, coaching, and the execution of high-value deals. Ideal candidates bring 6+ years of B2B SaaS/logistics sales experience, a proven track record of coaching AEs to win complex m

As a Sales Negotiator / Valuer, you will play a key role in driving the sales business by:. Negotiating sales from offer through to completion. Delivering outstanding customer service at every stage of the sales process.

This role requires a proven sales leader to drive sustainable growth, coach a high-performing sales team, and contribute to a collaborative culture. Interaction Recruitment is seeking a Head of Sales for CSE Crosscom UK, based in the UK. The ideal candidate has a solid B2B solution sales background,

The Wedding Travel Company in the United Kingdom is seeking a Head of Sales Performance to unlock the full potential of our sales team. This isn’t a traditional role; it’s a performance coach, analyst and commercial leader who thrives on developing people, using data to drive results and buildin

This role requires a proven sales leader to drive sustainable growth, coach a high-performing sales team, and contribute to a collaborative culture. Interaction Recruitment is seeking a Head of Sales for CSE Crosscom UK, based in the UK. The ideal candidate has a solid B2B solution sales background,

The Wedding Travel Company in the United Kingdom is seeking a Head of Sales Performance to unlock the full potential of our sales team. This isn’t a traditional role; it’s a performance coach, analyst and commercial leader who thrives on developing people, using data to drive results and buildin

This role requires a proven sales leader to drive sustainable growth, coach a high-performing sales team, and contribute to a collaborative culture. Interaction Recruitment is seeking a Head of Sales for CSE Crosscom UK, based in the UK. The ideal candidate has a solid B2B solution sales background,

The Wedding Travel Company in the United Kingdom is seeking a Head of Sales Performance to unlock the full potential of our sales team. This isn’t a traditional role; it’s a performance coach, analyst and commercial leader who thrives on developing people, using data to drive results and buildin

This role requires a proven sales leader to drive sustainable growth, coach a high-performing sales team, and contribute to a collaborative culture. Interaction Recruitment is seeking a Head of Sales for CSE Crosscom UK, based in the UK. The ideal candidate has a solid B2B solution sales background,

The Wedding Travel Company in the United Kingdom is seeking a Head of Sales Performance to unlock the full potential of our sales team. This isn’t a traditional role; it’s a performance coach, analyst and commercial leader who thrives on developing people, using data to drive results and buildin

Radar Recruitment in Hull is seeking an experienced Sales Team Manager to lead and develop a high-performing sales team within a fast-paced, product-based business operating in regulated markets. You’ll manage a portfolio of key accounts, drive proactive revenue growth, coach 5–10 sales professi

Your Recruitment Coach is seeking a motivated Sales Executive in the United Kingdom to engage with prospective business customers by phone, qualify needs, and present products convincingly. You will generate leads, book appointments for the field team, and build lasting client relationships while hi

Currys in Bromborough is recruiting a Business Customer Manager to lead the B2B in-store proposition, coach the team, and develop relationships with local businesses. You will drive customer-focused sales, nurture existing accounts, and seek new opportunities to grow the business in a fast-paced ret

You will oversee a team of Sales Advisors, drive commercial success, and support the store leadership in implementing strategic plans to achieve departmental goals. With 1+ year in premium retail, you will lead, coach, and develop the team while maintaining brand standards and KPIs.

AFH STORES UK LIMITED is seeking a Key Lead in the United Kingdom to ensure customers receive a quality in-store experience.As part of the store leadership team, you will provide guidance to Brand Reps and Stock Associates to drive performance and enhance customer experience.The role demands strong

Progress Sales Recruitment Ltd is partnering with a leading UK medical devices manufacturer to appoint a National Sales Manager for the Medical Devices UK market. You will drive structured processes, be in the field coaching teams, and shape sales strategy to deliver revenue growth across NHS accoun

Elevation Recruitment Group is seeking an experienced Sales Manager to lead a high-performing UK & Ireland sales team. You'll develop sales strategy, coach colleagues, monitor performance and identify new opportunities while collaborating with cross-functional teams to ensure an excellent customer e

You will drive campaigns, coaching, and daily routines to maximise sales while maintaining a positive, high-energy store atmosphere.

This role involves balancing coaching and direct sales engagement, requiring strong leadership and organizational skills. A leading recruitment agency in the UK is seeking an Internal Sales Team Leader to manage and lead a team of 4. Candidates should have experience in sales and a proven ability to

This role is field-based, requires 1:1 coaching, setting clear goals, and sharing our tariffs and products with confidence, building a high-performance team that meets sales targets and grows with the company. Octopus Energy Group in the United Kingdom is seeking a Sales Team Leader who leads with e

Your Recruitment Coach is partnering with a leading UK manufacturer to recruit a Sales Manager for capital equipment (CAPEX).

The role requires an analytical mindset and experience in automotive sales. You will ensure exceptional service and support Sales Executives in achieving their goals.

A financial services company in the UK is seeking a Sales Manager to lead and coach the field sales team. Ideal candidates will have proven sales leadership experience within the UK asset finance or leasing industry. You will be responsible for developing team members' skills, enhancing customer rel

First Military Recruitment are seeking a Sales Coach to join a dual-role team at two fitness facilities, Marden and Kings Hill, with travel between sites required. The role blends coaching with sales, business development and member engagement. A Level 3 Personal Training qualification is essential

You will cover the Store Manager in their absence, driving sales, delivering first-class customer service and maintaining compliance with retail standards. Role requires at least one year of retail management experience, strong coaching skills, and excellent communication.