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If you're an experienced 3rd Line Engineer who enjoys solving the difficult problems rather than simply passing them on, this could be a good opportunity to step into a technical leadership role without moving away from the hands-on work. 3rd Line Lead Support Engineer Nutfield, Redhill | £52,000–£57,000 | 5 days a week in the office The role has been created to help manage workload across the 3rd Line function and provide a clear technical lead for complex customer issues. You'll be the highest internal escalation point, helping engineers work through challenging problems while taking ownership of the issues that need deeper investigation. The role You'll combine senior-level infrastructure support with day-to-day technical leadership. That means you'll still be hands-on, troubleshooting complex issues across customer environments, while also helping the 3rd Line team prioritise its workload, reviewing escalations and making sure important tickets are properly owned and progressed. You'll also: • Take ownership of complex 3rd Line escalations and drive issues through to resolution., • Lead the technical response to major and high-impact incidents., • Provide technical direction to other 3rd Line engineers and help prioritise work based on customer impact, urgency and SLA risk., • Review escalations from 1st and 2nd Line and make sure the right troubleshooting has been completed., • Work with suppliers and internal specialists when an issue needs deeper expertise., • Identify recurring problems and help drive permanent fixes rather than repeated workarounds., • Coach engineers and contribute to knowledge articles, troubleshooting guides and improved support processes., • Maintain high standards around documentation, customer communication, security and change control. The technology You'll be working across a broad Microsoft-focused MSP and private-cloud environment, so you'll need strong infrastructure knowledge and the ability to troubleshoot across different layers. You'll ideally have strong experience with: • Windows Server, Active Directory, Group Policy, DNS and DHCP, • Microsoft 365, including Entra ID, Exchange Online, Teams, MFA and Conditional Access, • VMware vSphere and/or Hyper-V, • Citrix, NetScaler and Remote Desktop Services, • Networking, WAN connectivity, switching, VPNs, TCP/IP and Palo Alto firewalls, • Backup and recovery, including Veeam, • Security across identities, servers, endpoints, networks and cloud services Deeper expertise in at least two of VMware vSphere, Citrix/NetScaler, enterprise storage or firewall/network security is expected. Experience supporting applications such as IRIS, CCH or Sage would be useful, but isn't essential. What we're looking for You don't need to tick every technology box. What's more important is that you're operating comfortably at senior 3rd Line level and can take ownership when problems become complex. You'll need strong troubleshooting and root-cause analysis skills, experience handling technical escalations and major incidents, and the judgement to know when to investigate further and when to involve a specialist. Just as importantly, you'll be comfortable helping other engineers develop, challenging constructively and explaining technical issues clearly to customers. What's on offer • 5% performance-based bonus, • 22 days' annual leave, increasing to 25 days with length of service, plus bank holidays, • Workplace pension, • Company laptop and phone, • Planned evening/weekend maintenance work paid at double time, • In-house and external training, • Clear technical development and career progression opportunities, • Regular team social events The role is office-based five days a week in Nutfield, near Redhill, Surrey, supporting close collaboration across the Service Desk and hands-on work with the infrastructure environment. If you're looking for a role where you can remain technically hands-on while becoming the person other engineers turn to when things get complicated, this is worth a conversation. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more.

If you enjoy solving problems, building relationships with customers and want to join a business where you'll genuinely develop your technical skills, this is worth a look. This is a 1st Line Support Technician opportunity with a growing managed cloud services provider that supports SMEs across a wide range of Microsoft technologies. The business has built a reputation for delivering responsive, personable support and is continuing to invest in its people as it grows. You'll be the first person customers speak to when they need help, taking ownership of support requests from start to finish rather than simply logging tickets and passing them on. You'll work closely with experienced colleagues, learn new technologies and have clear opportunities to progress your career within the business. 1st Line Support Technician Redhill £30,000 - £32,000 Fully onsite The role You'll be supporting a variety of customers, troubleshooting day-to-day technical issues, keeping customers updated throughout the resolution process and escalating more complex problems when needed. Alongside the day-to-day support work, you'll contribute to improving internal documentation, knowledge sharing and service desk processes as the team continues to grow. You'll gain exposure to technologies including Microsoft Windows, Microsoft 365, networking, virtualisation, backup solutions and hosted desktop environments, giving you plenty of opportunity to broaden your technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience with networking, virtualisation or backup technologies would be useful, but it's not essential. Just as important is your attitude. They're looking for someone who enjoys learning, works well with others and wants to continue building a long-term career in technical support. Benefits Performance-related bonus of up to 5%. 22 days' holiday, increasing with service to 25 days. Company laptop. Ongoing internal and external training. Free pub lunch every Friday. Regular team socials. Genuine opportunities to progress your career as the business continues to grow. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

If you're an experienced 3rd Line Engineer who enjoys solving the difficult problems rather than simply passing them on, this could be a good opportunity to step into a technical leadership role without moving away from the hands-on work. 3rd Line Lead Support Engineer Nutfield, Redhill | £52,000-£57,000 | 5 days a week in the office The role has been created to help manage workload across the 3rd Line function and provide a clear technical lead for complex customer issues. You'll be the highest internal escalation point, helping engineers work through challenging problems while taking ownership of the issues that need deeper investigation. The role You'll combine senior-level infrastructure support with day-to-day technical leadership. That means you'll still be hands-on, troubleshooting complex issues across customer environments, while also helping the 3rd Line team prioritise its workload, reviewing escalations and making sure important tickets are properly owned and progressed. You'll also: Take ownership of complex 3rd Line escalations and drive issues through to resolution. Lead the technical response to major and high-impact incidents. Provide technical direction to other 3rd Line engineers and help prioritise work based on customer impact, urgency and SLA risk. Review escalations from 1st and 2nd Line and make sure the right troubleshooting has been completed. Work with suppliers and internal specialists when an issue needs deeper expertise. Identify recurring problems and help drive permanent fixes rather than repeated workarounds. Coach engineers and contribute to knowledge articles, troubleshooting guides and improved support processes. Maintain high standards around documentation, customer communication, security and change control. The technology You'll be working across a broad Microsoft-focused MSP and private-cloud environment, so you'll need strong infrastructure knowledge and the ability to troubleshoot across different layers. You'll ideally have strong experience with: Windows Server, Active Directory, Group Policy, DNS and DHCP Microsoft 365, including Entra ID, Exchange Online, Teams, MFA and Conditional Access VMware vSphere and/or Hyper-V Citrix, NetScaler and Remote Desktop Services Networking, WAN connectivity, switching, VPNs, TCP/IP and Palo Alto firewalls Backup and recovery, including Veeam Security across identities, servers, endpoints, networks and cloud services Deeper expertise in at least two of VMware vSphere, Citrix/NetScaler, enterprise storage or firewall/network security is expected. Experience supporting applications such as IRIS, CCH or Sage would be useful, but isn't essential. What we're looking for You don't need to tick every technology box. What's more important is that you're operating comfortably at senior 3rd Line level and can take ownership when problems become complex. You'll need strong troubleshooting and root-cause analysis skills, experience handling technical escalations and major incidents, and the judgement to know when to investigate further and when to involve a specialist. Just as importantly, you'll be comfortable helping other engineers develop, challenging constructively and explaining technical issues clearly to customers. What's on offer 5% performance-based bonus 22 days' annual leave, increasing to 25 days with length of service, plus bank holidays Workplace pension Company laptop and phone Planned evening/weekend maintenance work paid at double time In-house and external training Clear technical development and career progression opportunities Regular team social events The role is office-based five days a week in Nutfield, near Redhill, Surrey, supporting close collaboration across the Service Desk and hands-on work with the infrastructure environment. If you're looking for a role where you can remain technically hands-on while becoming the person other engineers turn to when things get complicated, this is worth a conversation. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

Arrow Global Group is seeking a Head of IT Service Desk to lead the design, delivery and continual improvement of IT services across multiple locations, including London and Manchester. You will lead a geographically distributed team, drive service quality, manage budgets and vendor contracts, and p

We are recruiting a Head of IT Service who will be responsible for the design, delivery, and continual improvement of IT services across six locations. Drive continual service improvement — championing ticket quality, building self‑service capability, and owning service management tooling to del

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivati

Data Quality, Systems & Process ImprovementImprove the reliability, accessibility, consistency, and usability of commercial, technical, operational, and financial data. Support decisions on market development, product performance, customer profitability, pricing, forecasting, and investment opportun

A snapshot of your day:Takes overall responsibility for the team’s workload and service to members Monitors the team’s performance against Service Level Agreements and client deadlines Conducts regular one-to-one discussions for all team members and undertakes formal Personal Devel

This can be evidenced by achieving Mathematics and English GCSE (or equivalent level 1 qualifications) or by demonstrating relevant work experience evidencing the skills and ability to undertake the role Proven experience of working in a food and beverage environment, including ordering of food stu

We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. This is an exciting opportunity to play a key role in shaping development across the Borough while supporting

Ability to adapt to differing levels of interaction dependent upon demonstration situation Desire to deliver high quality complex demonstrations to tight deadlines Ability to support other related teams in the preparation of written proposals for the delivery Ability to support the sales team in fo

Siemens, Allen Bradley)Conduct root cause analysis and implement corrective actionsDrive continuous improvement initiatives for system performanceEnsure compliance with health & safety standardsMaintain accurate records using CMMS/Maximo systemsSupport installation and commissioning of new equipment

What we can offer youWe invest in our people to reward them for their hard work, and we have a host of company benefits available to you when you join - take a look at our Rewards and BenefitsAs an equal opportunities' employer, Viridor is committed to the equal treatment of all current and prospe

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law. Establish and monito

Identify opportunities to improve operational performance. Experience leading a team within hazardous waste or the chemical industry. Job SummaryID: AA10051806Department: Specialist ServicesType: full time.

About KerryA career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. Team-focused, with a commitment to supporting the Production Stream in achieving its goal

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state,

The successful candidate will receive a competitive salary and benefits package including:· Work in a dynamic, safety-focused production environment· Lead a critical team in a high-reliability operation· Opportunity to drive continuous improvement a

We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. Who you areD

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other le

Some things you'll enjoyStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryThe flexibility of remote work, including optional WeWork accessAt Deel, we're an equal-opportunity employer that values di

Collaborate with stakeholders to define and implement quality improvement initiatives. Proven ability to communicate effectively with multiple stakeholders, including SME's, Systems Engineering & Test and Validation. Quality Assurance and Process Improvement: Ensure the team follows software develop

You will facilitate workshops, map current and future state processes, translate requirements into functional specs, and collaborate with Data teams to ensure accurate data flows. Synnovate is seeking a Senior Business Analyst to drive Finance, Payroll and Data initiatives on a 6-month Outside IR35

Responsibilities include creating BRD/FRD documents, coordinating with technical teams, and ensuring alignment with regulatory mandates across Barclays platforms. You will develop reports on risk exposures and collaborate with cross-functional teams to define compliant solutions.

The role requires experience with SQL/Python, data quality, and agile delivery, and involves collaboration with product, engineering, QA, and client-facing. You will translate business needs into data mappings, user stories, and acceptance criteria, while supporting APIs, data pipelines, and observa

You will own requirements, mappings and data governance activities, supporting ETL/ELT processes and reference data setups across asset classes, while working in a scaled Agile environment with cross-functional teams. You will collaborate with clients, data and technology leads to translate business

Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision‑making. Qualified applicants will receive consideration for employment without regard to sex, gender ide

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, do

Collaborate with stakeholders to define and implement quality improvement initiatives. Excellent analytical and design ability, including review and critical analysis and generation of design documentation. Proven ability to communicate effectively with multiple stakeholders, including SME's, System

You will personally drive business owner engagement, present BBX capabilities, and lead a field team to deliver growth and profitability. You must be a self-starter with strong communication, presentation and networking skills, and willing to take responsibility for 360-degree activities while ownin

The role requires senior-level engagement, complex negotiations and durable relationships with high-value clients in finance and data services.

You will oversee Account Managers and ensure high-quality consulting aligned with global strategies. Ideal candidates will have significant international benefits experience, strong leadership, and the ability to drive engagement and revenue growth across multinational clients. NFP, part of the Aon

You will lead a team of commercial lawyers, manage complex digital contracting, and provide guidance to the wider business and leadership.

The position offers a base salary range of $172,000–$202,500 plus benefits including generous PTO and a 401(k) match.

You will guide and mentor team members, manage performance, and lead market broking activities, including presenting terms to clients and monitoring ongoing pipelines. Aon, based in London, seeks a Senior Broker/Team Leader to coordinate and contribute to marketing and negotiation of casualty busine

The role requires coaching staff, setting strategy, accurate forecasting and regular customer visits with travel across the region (min. Based onsite at London (Boston House, W1T 6EY), you will build and manage a high‑performing sales team, develop distributor partnerships and drive revenue growth

World Class Defence Organisation is currently looking to recruit a Software Team Leader on an initial 6 month contract. Quality Assurance and Process Improvement: Ensure the team follows software development best practices, quality assurance processes and coding standards. Experience in the developm

It provides an outstanding example of how governments and companies balance priorities across affordability, security, reliability and sustainability. You combine strong quantitative skills with a deep understanding of wind technology, clean energy financing or energy transition analysis. Ensure the

You will work across back-end and front-end stacks, build microservices on container-based architectures, and leverage AWS/Azure/GCP to drive scalable solutions, with a pragmatic, value‑driven approach. Build Circle, a progressive technology consultancy, is seeking a senior technologist to lead cr

The Programme Director will be responsible for overall leadership and delivery of a complex technical assistance facility, ensuring alignment with donor priorities while driving high quality, adaptive programming. Chemonics is committed to embedding equity, diversity, and inclusion into everything w

You will build the team, governance, and delivery model, design an operating framework, and ensure seamless integration with global Fujitsu teams while engaging with sectors, partners, and universities to shape opportunities. Fujitsu UK is seeking a UK Head of Quantum to establish and lead a new UK

Monitor real‑time team performance to maintain expected service levels, efficiency, and work quality. Conduct on‑site monitoring and address any quality or safety concerns immediately. All employees must fully understand the health, safety, and environmental risks involved in their activities an

You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.

It provides an outstanding example of how governments and companies balance priorities across affordability, security, reliability and sustainability. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status,

You will mentor art directors, designers and copywriters, collaborate with Client Service and Strategy, and present concepts confidently to stakeholders, while upholding the highest standards of regulatory compliance. Ogilvy UK is seeking a Creative Director with a strong art direction background to

Randox Laboratories Ltd is seeking a Head of Sales to lead our North Africa expansion from London.You will manage a sales team, develop distributors, and drive revenue growth across established and new markets.Regular travel to North Africa (approx.The role requires a strong track record in leading

The GBC works with network colleagues to deliver market-leading solutions to Aon clients, creating a competitive advantage in our placement strategies worldwide. The GBC provides colleagues from across the Aon network with access to specialist brokers and client managers, dedicated client solutions

The role balances architecture leadership with hands-on coding in Swift/SwiftUI, contributing to design and implementation while collaborating with product managers and stakeholders. The position emphasizes 70% hands-on development and 30% people management, within a fast-growing, product-led enviro