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Company Description\n About FRP \n At FRP, we are a leading national business advisory firm based in the UK. With over 850 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. \n Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description\n The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role is critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. \n Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other UK sites) \n Reports To: Service Desk Manager \n Key responsibilities: \n\n • Serve as the initial contact for IT support via phone, email, or ticketing system.\n, • Log, categorize, and prioritize incidents and service requests using the ITSM platform.\n, • Diagnose and resolve technical issues related to hardware, software, and network connectivity.\n, • Escalate complex issues to second-line support or specialist teams, ensuring thorough documentation.\n, • Provide guidance and support for core business applications (e.g., Microsoft 365, collaboration tools, and FRP-specific systems).\n, • Maintain accurate records of all interactions and resolutions in line with compliance standards.\n, • Follow ITIL-aligned best practices for incident, problem, and request management.\n, • Assist in creating and maintaining knowledge base articles to support self-service and team efficiency.\n, • Ensure adherence to FRP’s security policies and regulatory requirements.\n, • Contribute to continuous improvement initiatives within the Service Desk function.\nQualifications\n Essential: \n\n • Strong customer service and communication skills, with a professional and client-focused approach.\n, • Solid understanding of Windows OS, Microsoft 365, and common business applications.\n, • Ability to troubleshoot hardware and software issues effectively.\n, • Familiarity with ITSM tools (e.g., ServiceNow, Remedy).\n\n Desirable: \n\n • ITIL Foundation certification.\n, • Previous experience in a Service Desk or IT support role within a professional services or financial environment.\n\n Key Competencies \n\n • Analytical thinking and problem-solving skills.\n, • Ability to work under pressure and manage multiple priorities in a deadline-driven environment.\n, • Collaborative team player with a proactive attitude.\n, • Strong attention to detail and documentation accuracy.\n, • Flexibility and adaptability to changing business needs.\n\n Working Hours \n Coverage between 08:00 and 18:00, with staggered shifts to ensure early and late support as required. Additional Information\n Our Values \n\n • Straightforward: We provide clear, no-nonsense advice\n, • Confident: Our guidance is backed by expertise and evidence\n, • Pragmatic: We focus on practical solutions and tangible outcomes\n, • Real: We are professional yet approachable, understanding the challenges our clients face\n\n Our Commitment to You and the Environment \n At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on the natural environment. \n We are always striving to improve in all areas – whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. \n We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services — regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. \n Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential. \n We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

Senior Technical Support Analyst / 3rd Line\n Brentwood | Office-based (4 days per week) | Salary to £36,000 + Excellent Benefits \n Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? \n We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service Desk and Infrastructure functions. This is a genuine senior position for someone who has already operated as a technical escalation point, combining hands-on Microsoft technologies with mentoring, change management and continuous improvement. \n The Role \n You'll provide technical leadership for complex incidents, support and coach junior analysts, and remain hands-on across Microsoft 365, Intune, Autopilot and endpoint management. Alongside BAU support, you'll contribute to projects, change initiatives, technical documentation and automation, helping improve the efficiency and capability of the wider IT team. \n You'll also play a key role in developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. \n Key Responsibilities \n\n • Act as the senior technical escalation point for complex support issues\n, • Mentor and coach Technical Support Analysts, helping to develop the wider team\n, • Take ownership of complex incidents and provide technical leadership when required\n, • Participate in Change Advisory Boards (CAB) and contribute to service improvements and change implementation\n, • Administer Microsoft 365 technologies including Exchange Online, Teams, SharePoint and Entra ID\n, • Manage Windows endpoints using Microsoft Intune and Windows Autopilot, including policies, compliance and best practice configuration\n, • Produce and maintain high-quality technical documentation and knowledge articles within Confluence\n, • Identify opportunities to automate repetitive support activities using PowerShell and modern automation tools\n, • Support the adoption of AI to improve service delivery, always ensuring appropriate human oversight\n, • Work alongside Infrastructure teams to diagnose and troubleshoot networking issues before escalation\n, • Support a combination of BAU support, project delivery and continual improvement initiatives\n\n About You \n This role is suited to someone who is already operating in a Senior Technical Support position, rather than looking for their first step into a senior role. You'll be confident taking ownership of technical challenges, influencing best practice and supporting colleagues' development. \n You'll ideally bring experience of: \n\n • Previous experience as a Senior Technical Support Analyst, Senior Service Desk Engineer or similar\n, • Acting as the technical escalation point within an IT Support function\n, • Mentoring, coaching and developing junior engineers\n, • Microsoft 365 administration in an enterprise environment\n, • Microsoft Intune and Windows Autopilot administration, including backend policy configuration and endpoint provisioning\n, • Incident Management and Change Management, including participation in Change Advisory Boards\n, • PowerShell scripting and support automation\n, • Producing clear technical documentation and maintaining knowledge bases such as Confluence\n, • Basic networking troubleshooting across DNS, DHCP, VPN, Wi-Fi and connectivity issues\n, • Working successfully within fast-paced environments where priorities regularly change\n\n You'll also have a proactive mindset and be keen to explore automation and AI to streamline repetitive tasks, improve service quality and create more time for higher-value technical work. \n Desirable \n\n • ITIL v4 certification\n, • CompTIA qualifications\n, • Microsoft certifications such as AZ-104, MCSE or MCSA\n, • Experience with Jira, Confluence or similar collaboration platforms\n\n What's On Offer \n This is an excellent opportunity to join a collaborative IT team where you'll work across both Service Desk and Infrastructure, gaining broad technical exposure while continuing to develop your career. \n The business invests heavily in its people, offering an excellent training budget, support towards professional certifications and the opportunity to shape how automation and AI are adopted across the IT function. \n A quick start sought, so please apply today for immediate CV review and August interviews. \n Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data.

New Offices | Free Parking | Great Team | Long-Term Career Opportunity\n \n Due to continued growth and exciting new client wins, we're looking for an organised and proactive Maintenance Coordinator to join a friendly Help Desk team in modern new offices based in Basildon. \n This is a fantastic opportunity to join a company that has gone from strength to strength, building an impressive portfolio of prestigious clients, including well-known designer brands. If you enjoy coordinating jobs, speaking with customers and suppliers, and keeping everything running smoothly, this could be the perfect role for you. What you'll be doing:\n\n • Managing maintenance requests received by phone, email and client portals\n, • Scheduling engineers and subcontractors to attend planned and reactive maintenance jobs\n, • Updating the CAFM system with accurate job information and progress notes\n, • Raising purchase orders and coordinating permits where required\n, • Liaising with clients and suppliers to provide updates and obtain quotations\n, • Ensuring jobs are completed and closed correctly within the system\n, • Supporting planned maintenance programmes, including handyman and electrical works\n, • Working closely with the wider Help Desk team to deliver an outstanding service\nWe're looking for someone who has:\n\n, • Previous experience within Facilities Management Help Desk or Service Desk, Maintenance Coordination or Scheduling\n, • Excellent organisational and administration skills\n, • Strong customer service and communication skills\n, • Good IT skills, including Microsoft Office (training on CAFM systems can be provided)\n\n What's on offer?\n\n • £30,000 depending on experience\n, • Modern, newly refurbished offices\n, • Free surrounding parking\n, • Friendly, supportive team environment\n, • Opportunity to work with an established business that continues to grow\n, • Long-term career prospects and ongoing training\n, • Overtime available for out-of-hours support\n\n If you're looking for a role with a successful and growing company where your organisation and customer service skills will be valued, we'd love to hear from you. Apply today with your CV!

Senior Technical Support Analyst / 3rd LineBrentwood Office-based (4 days per week) | Salary to £36,000 + Excellent Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service Desk and Infrastructure functions. This is a genuine senior position for someone who has already operated as a technical escalation point, combining hands-on Microsoft technologies with mentoring, change management and continuous improvement. The Role You'll provide technical leadership for complex incidents, support and coach junior analysts, and remain hands-on across Microsoft 365, Intune, Autopilot and endpoint management. Alongside BAU support, you'll contribute to projects, change initiatives, technical documentation and automation, helping improve the efficiency and capability of the wider IT team. You'll also play a key role in developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities • Act as the senior technical escalation point for complex support issues, • Mentor and coach Technical Support Analysts, helping to develop the wider team, • Take ownership of complex incidents and provide technical leadership when required, • Participate in Change Advisory Boards (CAB) and contribute to service improvements and change implementation, • Administer Microsoft 365 technologies including Exchange Online, Teams, SharePoint and Entra ID, • Manage Windows endpoints using Microsoft Intune and Windows Autopilot, including policies, compliance and best practice configuration, • Produce and maintain high-quality technical documentation and knowledge articles within Confluence, • Identify opportunities to automate repetitive support activities using PowerShell and modern automation tools, • Support the adoption of AI to improve service delivery, always ensuring appropriate human oversight, • Work alongside Infrastructure teams to diagnose and troubleshoot networking issues before escalation, • Support a combination of BAU support, project delivery and continual improvement initiatives About You This role is suited to someone who is already operating in a Senior Technical Support position, rather than looking for their first step into a senior role. You'll be confident taking ownership of technical challenges, influencing best practice and supporting colleagues' development. You'll ideally bring experience of: • Previous experience as a Senior Technical Support Analyst, Senior Service Desk Engineer or similar, • Acting as the technical escalation point within an IT Support function, • Mentoring, coaching and developing junior engineers, • Microsoft 365 administration in an enterprise environment, • Microsoft Intune and Windows Autopilot administration, including backend policy configuration and endpoint provisioning, • Incident Management and Change Management, including participation in Change Advisory Boards, • PowerShell scripting and support automation, • Producing clear technical documentation and maintaining knowledge bases such as Confluence, • Basic networking troubleshooting across DNS, DHCP, VPN, Wi-Fi and connectivity issues, • Working successfully within fast-paced environments where priorities regularly change You'll also have a proactive mindset and be keen to explore automation and AI to streamline repetitive tasks, improve service quality and create more time for higher-value technical work. Desirable • ITIL v4 certification, • CompTIA qualifications, • Microsoft certifications such as AZ-104, MCSE or MCSA, • Experience with Jira, Confluence or similar collaboration platforms What's On Offer This is an excellent opportunity to join a collaborative IT team where you'll work across both Service Desk and Infrastructure, gaining broad technical exposure while continuing to develop your career. The business invests heavily in its people, offering an excellent training budget, support towards professional certifications and the opportunity to shape how automation and AI are adopted across the IT function. A quick start sought, so please apply today for immediate CV review and August interviews. Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data. JBRP1_UKTJ

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Ensure all your application information is up to date and in order before applying for this opportunity. We provide a supportive environment that is committed to enabl

KEY RESPONSIBILITIES · Act as first point of contact for all IT incidents and service requests · Resolve 1st and 2nd Line issues for all colleagues in a timely manner · Manage and update ticketing system, ensuring SLA’s are met · Prioritise a user-friendly culture through accessible support ·

Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and st

Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. Business Analysis Foundation accredited by the BCS (

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivati

To learn more about benefits of working with us, click Rewarding our people - QBE European OperationsAwards & RecognitionWe value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commerc

Data Quality, Systems & Process ImprovementImprove the reliability, accessibility, consistency, and usability of commercial, technical, operational, and financial data. Support decisions on market development, product performance, customer profitability, pricing, forecasting, and investment opportun

A snapshot of your day:Takes overall responsibility for the team’s workload and service to members Monitors the team’s performance against Service Level Agreements and client deadlines Conducts regular one-to-one discussions for all team members and undertakes formal Personal Devel

What you would doReview transaction monitoring and fraud rule performance to identify gaps, inefficiencies, and opportunities to improve detectionInvestigate trends, anomalies, and behavioural patterns across transactions, properties, and customer activityImprove how cases are prioritised by risk, r

Siemens, Allen Bradley)Conduct root cause analysis and implement corrective actionsDrive continuous improvement initiatives for system performanceEnsure compliance with health & safety standardsMaintain accurate records using CMMS/Maximo systemsSupport installation and commissioning of new equipment

Some things you'll enjoyStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryThe flexibility of remote work, including optional WeWork accessAt Deel, we're an equal-opportunity employer that values di

Produce regular and ad hoc analysis to answer business questions and support decision-makingWrite efficient SQL queries to extract, manipulate, validate and analyse data from structured and semi-structured sourcesSupport the creation and maintenance of performance measures, KPIs and management infor

We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. Who you areD

About KerryA career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. Computer literate, with the ability to use Microsoft Office tools. With our commitment to

Representing the Technical Team to collaborate with and support other regions and functionsWorking closely with other TTL’s to share relevant informationWork closely with the EMT to ensure consistent, efficient working practicesRecruitment of suitable staffSafeguarding the induction / further deve

Ability to adapt to differing levels of interaction dependent upon demonstration situation Desire to deliver high quality complex demonstrations to tight deadlines Ability to support other related teams in the preparation of written proposals for the delivery Ability to support the sales team in fo

We are in the process of expanding our business and extending our reach internationally, and as such will have opportunities in the UK, EU and US side of recruitment with a focus on either permanent or contract talent services Based on the central line in London (east side) our opportunities will be

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state,

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law. Establish and monito

This can be evidenced by achieving Mathematics and English GCSE (or equivalent level 1 qualifications) or by demonstrating relevant work experience evidencing the skills and ability to undertake the role Proven experience of working in a food and beverage environment, including ordering of food stu

DescriptionSenior Chemist (Team Leader) – HazPack | Internal OpportunityWe are looking for an experienced Senior Chemist to lead the HazPack Chemist team. You'll manage the team, plan and prioritise workloads, schedule daily jobs and ensure resources are deployed effectively to deliver a safe, com

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other le

Produce regular and ad hoc analysis to answer business questions and support decision-makingWrite efficient SQL queries to extract, manipulate, validate and analyse data from structured and semi-structured sourcesSupport the creation and maintenance of performance measures, KPIs and management infor

Generous PTO· 401K Match· Wellness Reimbursement· Parental Leave · Career Development· Company paid and voluntary Life and AD&D Insurance· Short and long term disability· Paid Holi

What we can offer youWe invest in our people to reward them for their hard work, and we have a host of company benefits available to you when you join - take a look at our Rewards and BenefitsAs an equal opportunities' employer, Viridor is committed to the equal treatment of all current and prospe

Global FMCG Distributor and we are delighted to assist them in their search for an experienced Transport professional as they look to recruit a Transport Team Leader at their site in Wakefield on a 4on, 4off basis (0600hrs 1800hrs). Reporting into the Transport Manager, you will be responsible for t

The benefits you can expect for working with us include:. This isa great opportunityto work for one the UKs largest high street retailers!. General warehouse operative duties include but not limited to pallet pick, unloading and loading containers, stacking,stagingand wrapping pallets, hygiene dutie

Our prestigious manufacturing client are now recruiting a full time and permanent warehouse operative to join their growing team and provide a business-critical service within a fast moving and successful company. Additional holidays based on Length of Service. The role is working a 2-shift pattern,

Positive communication and engagement skills are essential, along with the ability to demonstrate unconditional positive regard for the people we provide learning disability/autism support to. You'll work within a positive behaviour support framework, accepting responsibility and growing in confiden

Your Role Will Involve: Providing classroom and 1:1 support to students with SEN or additional learning needs Assisting teachers with behaviour management and lesson delivery Helping students build confidence, regulate emotions, and stay engaged with learning Working closely with the SENCO and p

Requirements: · At least 6 months experience working with children and young people in a support role · Strong understanding of safeguarding and child protection principles · Ability to work flexibly across different settings · Excellent communication and interpersona

If you enjoy being active, spending time in the community and making someones day brighter, this could be the perfect role for you.

This role involves travelling across North Tyneside, South Tyneside, Sunderland, Gateshead, Durham, Consett, and Hartlepool to support individuals with medication application, MAR Sheet completion, personal care, and community access. Building and maintaining warm, trusting relationships with servic

Stratton Mills Recruitment is currently recruiting for a Childrens Residential Agency Support Worker to join our expanding social care team on a zero hour contract basis. This Childrens Residential Support Worker role offers flexible agency work across a range of residential homes supporting childre

We are seeking a motivated, enthusiastic, inclusive, organised and caring individual with forward-thinking qualities to support our service users to achieve greater independence, with the aim of working in partnership with agencies involved in their support and care planning. The successful applican

At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives. You will also develop strong relationships with the team and the people we support to ensure a calm, positive an

While this is the case, the reason people continue to sign-up is the challenge of getting to the bottom of the reasons for this, and the reward that comes with understanding these reasons and the progress that it brings. It is no secret that while doing this kind of role in a high school, your resil

The role of the Support Worker is to provide specialist expertise and support to facilitate teams in achieving person-centred outcomes for the people we support, some of whom have profound and complex needs, to maximise the individuals independence and enable them to be active in their communities.

As a temporary Mental Health Support Worker, you'll be providing high-quality care across a range of settings, from supporting living to mental health units and secure units providing support and care to persons with learning disabilities, mental health needs, and more complex care needs. Workwise A

The role includes providing personal care and the administration of medication and you will develop warm and trusting relationships with service users, enabling them to enjoy their time at the service to the fullest. The Laurels has a family feel and we enjoy sharing all our exciting activities with

KEY RESPONSIBILITIES INCLUDE: Providing high-quality, person-centred support to young people Promoting independence, wellbeing, and positive life choices Supporting individuals within a strengths-based and recovery-focused framework Maintaining a safe and supportive environment

This is a great opportunity for reliable and hardworking individuals seeking ongoing work in a fast-paced warehouse environment. Own transport is required due to the location of the site. If you're interested in this opportunity, call us today for more information or to apply.

Encouraging service users to engage in a range of exciting social activities, both within and outside of their homes. You will provide person-centred care and support to individuals with learning disabilities in all aspects of everyday life and to assist them in enjoying a wide range of activities.

Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities. This role involves supporting children and adolescents with conditions such as. Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine.