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Pastoral Manager - Secondary School\n Location: Barking & Dagenham, East LondonStart Date: September 2026 (or sooner if available)Contract: Full-Time | Term Time OnlySalary: Competitive (dependent on experience) \n Are you passionate about supporting young people and helping them thrive both academically and personally? \n A welcoming and inclusive secondary school in Barking & Dagenham is seeking an experienced and compassionate Pastoral Manager to join its dedicated pastoral team. This is an excellent opportunity for someone with a strong background in behaviour management, student welfare and safeguarding who is committed to making a positive difference in the lives of young people. The Role\n As a Pastoral Manager, you will play a key role in promoting positive behaviour, attendance and student wellbeing. Working closely with the Senior Leadership Team, Heads of Year, SEND department, safeguarding team and external agencies, you will provide tailored support to students facing social, emotional or behavioural challenges. Key Responsibilities\n\n • Lead the pastoral care and wellbeing of students within your allocated year group(s).\n, • Build positive relationships with students, parents/carers and staff.\n, • Support students with behavioural, emotional and attendance concerns.\n, • Work proactively to improve attendance, punctuality and engagement.\n, • Investigate behavioural incidents and implement appropriate interventions.\n, • Deliver restorative conversations and behaviour support strategies.\n, • Monitor student progress, wellbeing and behaviour, maintaining accurate records.\n, • Liaise with external agencies, social workers and local authority services where appropriate.\n, • Attend safeguarding and pastoral meetings, ensuring concerns are escalated in line with school procedures.\n, • Support reintegration meetings, managed moves and return-to-school plans.\n, • Promote high standards of behaviour and foster a positive school culture.\nThe Ideal Candidate\n The successful candidate will have: \n\n • Previous experience working in a pastoral, behaviour, safeguarding or inclusion role within a secondary school.\n, • Excellent behaviour management skills and the ability to build rapport with young people.\n, • Strong communication and conflict resolution skills.\n, • A calm, resilient and empathetic approach.\n, • The ability to work collaboratively as part of a wider pastoral team.\n, • Experience using school management systems such as SIMS, Arbor or Bromcom is desirable.\n, • A sound understanding of safeguarding procedures and child protection legislation.\nThe School\n This is a supportive and forward-thinking secondary school in Barking & Dagenham with a strong commitment to student wellbeing and personal development. The leadership team places a high value on pastoral care and provides ongoing training and professional development for all staff. Staff work collaboratively to ensure every student feels safe, supported and able to achieve their full potential. Why Apply?\n\n • Supportive and experienced leadership team.\n, • Excellent opportunities for professional development.\n, • A positive and inclusive working environment.\n, • Opportunity to make a genuine impact on students' lives.\n, • Easily accessible by public transport with onsite parking available.\n\n If you are an experienced Pastoral Manager, Behaviour Mentor, Head of Year, Inclusion Officer or Student Support Officer looking for your next opportunity, we would love to hear from you.

Asset Data Officer\n B&D Reside Regeneration LtdLocation: Hybrid Working (Barking / Home Based)Salary: £38,000 - £45,000 per annum \n Goodman Masson is delighted to be partnering with B&D Reside Regeneration Ltd to recruit an Asset Data Officer. \n This is an excellent opportunity to join a growing and ambitious housing organisation committed to providing high-quality homes and services for its residents. As part of the Asset Management team, you will play a key role in ensuring property and compliance data is accurate, robust and supports effective investment, maintenance and strategic decision-making across the housing portfolio. \n We are seeking a detail-oriented and analytical professional with experience in asset, compliance or property data management who is passionate about driving improvements through accurate information and effective systems management. The Role\n The Asset Data Officer is responsible for maintaining and developing the organisation's asset management data, ensuring information is accurate, accessible and supports both operational delivery and long-term asset planning. \n Key responsibilities include: \n\n • Maintaining and updating the asset management database, ensuring data integrity and accuracy.\n, • Managing housing asset information, including stock condition data, compliance records and maintenance history.\n, • Supporting the coordination and monitoring of compliance programmes, ensuring inspections, servicing and remedial actions are completed within required timescales.\n, • Producing regular reports on asset performance, compliance status and maintenance activities.\n, • Supporting the development of business plans and investment strategies through effective analysis of asset data.\n, • Assisting with the ongoing development and enhancement of asset management systems and processes.\n, • Providing support and training to colleagues on asset management systems and data procedures.\n, • Working collaboratively with internal teams, contractors and external stakeholders to maintain high-quality asset information.\n, • Supporting resident communications relating to inspections, maintenance works and compliance activities.\nAbout You\n To be successful in this role, you will be able to demonstrate: \n\n • Experience within asset management, data management, compliance or a related discipline within the housing sector.\n, • A strong understanding of housing compliance requirements and health and safety regulations.\n, • Experience using asset management systems and databases.\n, • Excellent data analysis and reporting skills.\n, • Strong attention to detail and commitment to data accuracy.\n, • Effective communication and stakeholder management skills.\n, • The ability to work independently and collaboratively within a team environment.\n\n Desirable experience includes: \n\n • Experience supporting system development and process improvement initiatives.\n, • Knowledge of property maintenance and building components.\nWhy Join B&D Reside?\n This is an exciting time to join B&D Reside as the organisation continues to invest in its homes, services and communities. You will have the opportunity to make a meaningful impact by supporting the effective management of housing assets and helping to ensure residents live in safe, well-maintained homes. \n For a confidential discussion or to apply, please contact: \n Jack BensonGoodman Masson

Graduate Planning Administrator \n Degree in Geography/ Urban Planning/ Environmental science \n\n • Salary: £26,000 - £30,000\n, • Annual Leave: 30 days\n, • Working Pattern: Full Time (35 hours per week)\n, • Location: Barking\n, • Hybrid ( 2 days office)\n\n \n Are you a graduate who loves organisation, structure and getting the details right? \n Our client is looking for a Graduate Planning validation officer to join their busy department, supporting planning and development projects across Barking & Dagenham. \n This role is perfect for someone who enjoys working with documents, records, plans and processes, and takes pride in making sure everything is accurate and completed to the highest standard. \n Great opportunity if you are wanting to progress & do a masters on the side! \n Position Overview:As a Graduate Planning validation officer, you will play a vital role in ensuring that planning applications are processed accurately and efficiently. You'll be responsible for checking documentation, maintaining records, and providing exceptional support to both internal teams and external stakeholders. \n What You'll Be Doing: \n\n • Validate and check planning applications to ensure completeness and accuracy.\n, • Checking planning applications & ensure everything is included before moving it forward.\n, • Maintain and update planning records and databases with precision.\n, • Manage and respond to emails in the planning inbox, ensuring timely communication.\n, • Assist with the administration of planning appeals.\n, • Process payments and refunds for customers smoothly.\n, • Provide essential administrative support for street naming and numbering.\n, • Working with other departments - Planning officers, building control teams, public, developers and architects.\n\n About You:You are proactive, reliable, and take pride in delivering high-quality work. You enjoy the satisfaction of ensuring everything is done accurately and on time, making you a key player in our client's planning team! \n \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Marketing & Events OfficerIndependent Preparatory School | Buckhurst Hill, EssexPermanent | 35 Hours Per WeekSalary: £35,000 - £40,000 per annum (Dependent on Experience)Start Date: ASAP - September 2026 \n Hays Education is delighted to be supporting a highly regarded and expanding independent preparatory school in Essex in the recruitment of a Marketing & Events Officer. \n This is an exciting opportunity for a creative, highly organised, and energetic marketing professional to join a thriving school community and play a key role in promoting the school's continued growth and success. \n The successful candidate will lead on marketing, communications, social media, content creation, event management, and community engagement, helping to strengthen the school's reputation and attract prospective families. Working closely with the Senior Leadership Team, this role will be instrumental in showcasing the unique educational experience, achievements, and values of this ambitious and growing school. \n Key Responsibilities \n Strategic Marketing & Brand Development \n\n • Support the development and delivery of the school's annual marketing and communications strategy.\n, • Increase awareness of the school across Essex and the wider independent education sector.\n, • Promote the school's educational offering, values, facilities, curriculum, outdoor learning opportunities, and extracurricular programmes.\n, • Develop innovative marketing campaigns designed to increase admissions enquiries and pupil recruitment.\n, • Help strengthen the school's reputation and position within a competitive educational market.\n, • Ensure brand consistency across all marketing materials, publications, and communications.\n\n Social Media Management & Digital Marketing \n\n • Take ownership of the school's social media presence across Facebook, Instagram, LinkedIn, YouTube, and other emerging platforms.\n, • Develop and maintain a strategic social media content calendar aligned with school priorities and events.\n, • Create engaging daily content highlighting school life, pupil achievements, classroom learning, outdoor education, sporting success, performances, trips, celebrations, and special projects.\n, • Capture high-quality photography and video content across the school.\n, • Create engaging reels, promotional videos, interviews, parent testimonials, and behind-the-scenes content.\n, • Manage social media advertising campaigns to support admissions and marketing initiatives.\n, • Monitor engagement, audience growth, website traffic, and campaign performance analytics.\n\n Content Creation & School Communications \n\n • Produce compelling written content for newsletters, blogs, websites, prospectuses, brochures, press releases, and marketing materials.\n, • Write and publish school news stories, event highlights, pupil achievement articles, and community updates.\n, • Develop case studies, parent testimonials, and pupil success stories.\n, • Ensure all website content remains accurate, engaging, and reflective of the school's ethos and achievements.\n\n Event Planning & Delivery \n A significant aspect of this role will involve the planning, organisation, coordination, and delivery of a diverse programme of events throughout the academic year. \n The successful candidate will: \n\n • Lead the planning and execution of all key school events and promotional activities.\n, • Create detailed event schedules, project plans, budgets, risk assessments, and operational timelines.\n\n Events may include: \n\n • School Open Days\n, • Prospective Parent Tours\n, • Admissions Events\n, • Stay & Play Sessions\n, • School Productions\n, • Sports Days\n, • Music and Performance Evenings\n, • Christmas and Summer Fairs\n\n About You \n The successful candidate will demonstrate: \n\n • Experience in marketing, communications, events management, admissions, or a related field.\n, • Outstanding organisational and project management skills.\n, • Exceptional written and verbal communication skills.\n, • Strong social media management and content creation experience.\n, • Excellent photography, videography, and digital marketing skills.\n\n Essential Requirements \n\n • Proven experience in a marketing, events, communications, admissions, or customer engagement role.\n, • Strong knowledge of social media platforms and digital marketing principles.\n, • Experience creating engaging content across multiple channels.\n, • Excellent IT skills, including Microsoft Office.\n, • Strong copywriting and communication skills.\n, • Ability to work independently and as part of a team.\n, • Enhanced DBS check (or willingness to obtain one).\n\n Desirable Experience \n\n • Experience working within an independent school, educational setting, hospitality, leisure, or customer-focused environment.\n, • Knowledge of website management systems and email marketing platforms.\n, • Canva, Adobe Creative Suite, or equivalent design software experience.\n, • Photography and videography experience.\n, • Event management qualifications or relevant professional training.\n\n What the School Offers \n\n • Salary of £35,000 - £40,000 per annum, dependent on experience.\n, • Permanent 35-hour-per-week contract.\n, • The opportunity to join a growing and ambitious independent school.\n, • Significant autonomy and opportunity to shape the school's marketing strategy.\n, • A collaborative and supportive leadership team.\n, • Modern facilities and a vibrant school environment.\n\n To Apply \n Apply now or reach out to:Aamir MalikSenior Manager | Hays Education London - \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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Compliance Officer\n Barking & Dagenham Reside Regeneration Ltd (B&D Reside)Location: Hybrid – Barking / HomeSalary: Competitive, dependent on experienceRecruiter: Goodman Masson \n Goodman Masson are delighted to be working in partnership with B&D Reside to recruit an experienced Compliance Officer to join their growing team. \n This is a fantastic opportunity for a detail-oriented compliance professional to play a key role in ensuring that B&D Reside continues to meet its regulatory, legislative and organisational obligations across its housing operations. \n Reporting to the Compliance Manager, you will be responsible for monitoring compliance performance, supporting audits and risk management activity, and helping to drive continuous improvement across the organisation. The Role\n As Compliance Officer, you will work closely with colleagues across the organisation to ensure that policies, procedures and operational practices remain compliant with relevant legislation and regulatory requirements. \n Your responsibilities will include: \n\n • Monitoring compliance with housing regulations, legislation, health & safety requirements, safeguarding standards and data protection obligations.\n, • Keeping up to date with regulatory and legislative changes and supporting the organisation in responding proactively.\n, • Assisting with the development, implementation and review of compliance policies and procedures.\n, • Supporting the communication and embedding of policies and procedures across the organisation.\n, • Working with senior management to implement changes to operational practices where required.\n, • Supporting the identification, recording and reporting of compliance breaches and risks.\n, • Producing detailed compliance reports, including KPIs, trend analysis and risk assessments.\n, • Supporting audits and monitoring compliance performance across relevant services.\n, • Building strong relationships with internal teams including Operations, Health & Safety and Finance.\n, • Liaising with external stakeholders, including regulators and contractors, where required.\n, • Contributing to a strong culture of accountability, continuous improvement and regulatory compliance.\nAbout You\n We are looking for someone with experience in a compliance, legal or regulatory environment, ideally within social housing, housing management or property. \n You will be highly organised and analytical, with the ability to identify risks, interpret complex information and provide clear recommendations to stakeholders. \n You'll also need: \n\n • Experience working within a compliance, regulatory or legal environment.\n, • Ideally, experience within social housing or property management.\n, • Excellent attention to detail and strong analytical skills.\n, • The ability to identify compliance risks and recommend practical solutions.\n, • Strong written and verbal communication skills.\n, • Confidence working with stakeholders at all levels, including senior management.\n, • Excellent organisational and time-management skills.\n, • The ability to manage multiple priorities and deadlines.\n, • A proactive approach, with the confidence to work independently and use your own initiative.\nWhy B&D Reside?\n This is an excellent opportunity to join a growing organisation and take on a role where your work will have a genuine impact on the quality, governance and compliance of housing services. \n You will have the opportunity to work closely with senior stakeholders, contribute to the development of compliance processes and play an important role in maintaining high standards across the organisation. \n Interested? \n If you are an experienced compliance professional looking for your next opportunity within the social housing sector, we'd love to hear from you. \n Goodman Masson are managing this recruitment campaign on behalf of B&D Reside. \n Please apply now or contact Goodman Masson for a confidential discussion about the role.

Behaviour Support Officer | Redbridge Are you a graduate with previous experience working in schools, looking to make a genuine difference to young people's lives? An Outstanding 1118 secondary school in Redbridge is seeking a committed Behaviour Support Officer to join their team on a permanent basis from September 2026. This Behaviour Support Officer role is ideal for aspiring Educational Psychologists, Teachers, Youth Workers or Behaviour Specialists looking to gain invaluable experience within an outstanding secondary setting. The successful candidate will be paid on the Outer London Unqualified Teacher Pay Scale. Behaviour Support Officer - What the school offers: Permanent role from September 2026 Salary on the Outer London Unqualified Teacher Pay Scale Join an Outstanding 1118 secondary school Exceptional CPD, training and career progression Supportive Senior Leadership Team and experienced pastoral staff Easily accessible via Central and Elizabeth Line transport links As a Behaviour Support Officer, you will play a key role in improving students' behaviour, achievement and self-esteem by delivering targeted pastoral and behaviour interventions. Working alongside teachers, pastoral leaders and families, you will help students overcome barriers to learning, promote positive behaviour and contribute to a safe, inclusive learning environment. You will draw upon your understanding of child development and the impact of home and school factors on students' motivation, attitudes and performance. You may also provide emergency classroom cover for teaching staff when required, ensuring learning continues with minimal disruption. Behaviour Support Officer Person Specification: 2:1 or First-Class degree from a UK university Previous experience working in a secondary school or with young people is essential Excellent communication, organisation and behaviour management skills Ability to build positive relationships with students, parents and colleagues Resilient, proactive and passionate about improving student outcomes Aspirations to build a long-term career within education Ribbons & Reeves are Londons leading Education Recruiters. We specialise in helping educators of all levels secure long-term and permanent roles, such as this Behaviour Support Officer in Redbridge. For other roles like this, check out our website, search Ribbons & Reeves. We look forward to supporting you in your application to this Behaviour Support Officer role. Behaviour Support Officer | Redbridge | INDSUP TPBN1_UKTJ

Early Years Training & Development Officer. Early Years Training & Development Officer. A recognised qualification to deliver adult learning, such as the Level 3 Award in Education and Training (AET) or an equivalent training or teaching qualification.

Prison Officer needed to protect the public and help offenders.Training and development opportunities are available.

Location: Hackney, London Job Type: Full-time | Term Time Only Salary: Competitive (in line with experience and local pay scales) Start Date: September 2026 Make a positive impact on young people's lives We are seeking a compassionate, organised and proactive Student Support Centre Officer to join our dedicated team in Hackney. This is a rewarding opportunity to support students' wellbeing, behaviour and engagement, helping them overcome barriers to learning and achieve their full potential. The Student Support Centre plays a vital role in providing a safe, supportive space where students receive guidance, pastoral support and targeted interventions to help them succeed both academically and personally. About the role At the Student Support Centre, you will: • Provide pastoral and behavioural support to students throughout the school day., • Build positive relationships with students, families and staff to promote student wellbeing., • Support students who require time in the Student Support Centre, helping them reflect and successfully reintegrate into lessons., • Monitor attendance, punctuality and student engagement where required., • Deliver or support targeted interventions for students with additional pastoral needs., • Maintain accurate records and communicate effectively with teaching staff and senior leaders., • Help create a calm, inclusive and supportive environment that promotes positive behaviour and learning. About you We are looking for someone who: • Is passionate about supporting young people to succeed., • Has excellent communication and relationship-building skills., • Remains calm, resilient and solution-focused in challenging situations., • Is organised and able to manage competing priorities., • Has experience working with young people in a school, youth work or pastoral setting (desirable)., • Understands the importance of safeguarding, inclusion and student wellbeing. What we offer • A welcoming and supportive team committed to student success., • Ongoing professional development and training opportunities., • A diverse and inclusive school community in Hackney., • Opportunities to develop your career in pastoral support and education., • A strong commitment to staff wellbeing. Safeguarding Our school is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check, satisfactory references and pre-employment checks in line with Keeping Children Safe in Education guidance. How to apply If you are committed to helping young people thrive and want to make a meaningful difference every day, we encourage you to apply

Learning & Development Officer Hackney - E8 ASAP Start Paye rate: £22.16 - £24.96 Per Hour Umbrella rate: £30.89 - £33.64 Per Hour Are you ready to join one of the UK's most dynamic and progressive local authorities in the heart of London? The London Borough of Hackney is a vibrant, creative borough with a reputation for excellence, innovation, and ambition. We are leading the way on essential work, including our fight for equity and becoming an actively anti-racist borough. We proactively strive for fairness across gender, neurodiversity, and the poverty divide. About the Team The Learning and Development Team is part of the high-performing Benefits and Homelessness Prevention Service. We are committed to helping residents face their challenges while supporting our staff to perform to the highest standards. The demand is high: Hackney has one of the highest Housing Benefit caseloads in London and handles nearly 4,000 homelessness approaches a year. To meet this, our service is innovative, agile, and constantly improving. The Role: An Exceptional Opportunity We are seeking an exceptional Learning and Development Officer to join our team. You will be instrumental in delivering and designing training for the Benefits and Housing Needs, Customer Services, and Revenues teams. You'll devise and create comprehensive training programs covering: System training Legislative and policy changes Process and interpersonal skills Beyond training, you will have a demonstrable talent for creating high-impact resources-manuals, workbooks, and innovative support tools-to accelerate onboarding and unlock the full potential of the system. What you will bring: A track record of successful outcomes in training/learning and development. High-level knowledge of Housing Benefit and/or Homelessness Reduction and Prevention. A proven track record of designing course content to meet specific objectives. The ability to identify training and development needs through analysis and stakeholder consultation. You must be self-motivated, innovative, and creative, with the ability to carry out your own research to develop and evaluate training courses. Excellent communication, customer service, time management, presentation, and facilitation skills. A collaborative approach with the ability to influence and advise at all levels. Proficiency in Google applications and enthusiasm for learning new systems. If you are proactive, highly organised, and passionate about innovation and equity, we want to hear from you. Apply now and help us bring fairness to all aspects of life in Hackney. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Contract type: Part-time (0.5), Permanent Location: University of Huddersfield – London Campus, Stratford, Greater London (On-Site) Salary: up to £16,000 per annum pro-rata The Registry & Operations Officer provides high-quality administrative and operational support across Registry services, ensuring the effective delivery of student administration throughout the student lifecycle. The postholder is responsible for maintaining accurate student records, supporting enrolment and registration activities, monitoring student attendance, and engagement, administering assessment processes, preparing official student documentation, and supporting photocard applications. Working collaboratively with academic departments, professional services, Careers team and the University of Huddersfield, the Registry & Operations Officer ensures that student administration processes are delivered accurately, efficiently and in accordance with university regulations, quality assurance requirements, and data protection legislation. The role contributes to an excellent student experience through responsive service delivery, effective stakeholder engagement, and continuous improvement of Registry operations. ABOUT THE ROLE Attendance Monitoring and Student Engagement • Monitor student attendance and engagement in accordance with university policies and regulatory requirements. Maintain accurate attendance records, investigate discrepancies, and identify students requiring additional support., • Arrange and conduct student intervention meetings, agreeing appropriate support plans and follow-up actions. Maintain accurate case records, monitor progress against agreed actions, and escalate complex cases where appropriate., • Liaise with academic staff and support services to coordinate interventions or referrals to student support. Assess and approve authorised absence requests in line with university attendance policies and procedures., • Produce attendance and engagement reports to support student success, compliance, and institutional reporting. Student Records and Compliance • Maintain accurate and up-to-date student records in accordance with university policies, regulatory requirements, and data protection legislation. Process student record amendments, ensuring information is accurate, complete, and updated within agreed timescales., • Prepare documentation to support audits, regulatory reporting, and quality assurance activities. Identify and escalate data discrepancies, compliance risks, and complex cases to the appropriate manager. Enrolment and Student Induction • Support the delivery of student enrolment and registration processes for new and returning students, ensuring records are complete, accurate and compliant with university requirements. Provide guidance and support to students throughout the enrolment process, resolving queries and escalating issues where appropriate., • Support student induction activities by coordinating administrative arrangements, preparing information, and ensuring students receive accurate guidance on key University processes and services. Student Documentation • Process student Oyster photocard applications, building access card requests, and student ID card requests, ensuring accuracy and timely completion., • Respond to student enquiries and process requests for official letters in a timely and professional manner. Student Finance • Respond to student enquiries regarding fees, payments, and account balances., • Maintain accurate records of student accounts and communications. Liaise with internal Finance teams to resolve account issues. Assessment Administration • Administer assessment processes through university systems, ensuring the accuracy, integrity, and security of assessment data. Assist with the preparation of documentation for Course Assessment Boards and Award/Progression Boards., • Coordinate and administer academic misconduct, mitigating circumstances, and assessment appeals cases, ensuring compliance with university regulations and procedural requirements. Provide guidance to students and staff on assessment procedures, deadlines, and regulations, working with Student Support Services to coordinate reasonable adjustments where required., • Maintain accurate and up-to-date assessment records across internal systems e.g. Sales Force, ensuring data integrity and compliance. Coordinate end-of-module surveys, monitor response rates, and maintain records of student feedback outcomes. General Responsibilities • Promote equality, diversity, and inclusion in all aspects of practice., • Provide excellent customer service to students, academic colleagues, and professional services teams. Undertake other duties commensurate with the grade and responsibilities of the post as reasonably required. ABOUT YOU Essential • Educated to degree level or able to demonstrate equivalent relevant professional experience., • Evidence of continuing professional development relevant to higher education administration, student services, or assessment operations., • Demonstrable commitment to maintaining current knowledge of higher education regulations, assessment practice, and sector developments, • Experience of working in a higher education administration environment. Experience of supporting student administration processes, including records management, attendance monitoring, or assessment administration., • Experience of managing accurate and confidential records. Experience of coordinating administrative processes involving multiple stakeholders. Desirable • Postgraduate qualification in Higher Education, Education, Business Management, Public Administration, or a related discipline. Professional qualification or training in quality assurance, governance, project management, or continuous improvement., • Experience of supporting or administering Course Assessment Boards and Award/Progression Boards., • Experience of coordinating External Examiner processes. Experience of using student information systems (e.g. Salesforce) and virtual learning environments (e.g. Brightspace)., • Experience of administering academic misconduct, mitigating circumstances, and assessment appeals., • Experience of supporting quality assurance, regulatory compliance, or audit activity within higher education. Experience of working collaboratively across academic and professional services teams ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer, and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP

Quality Assurance Officer Stratford £40,000 - £45,000 per annum (DOE) Full Time | Permanent Example Recruitment Group are working with a well-established property services contractor delivering reactive maintenance and repairs within the social housing sector. Due to continued growth, we are recruiting for an experienced Quality Assurance Officer to join their team based in Stratford. This is an excellent opportunity for someone with a strong background in social housing repairs, commercial validation and quality assurance who is looking to play a key role in maintaining service quality, compliance and contractual performance. The Role As a Quality Assurance Officer, you will support the delivery of high-quality, compliant and commercially robust reactive maintenance services across social housing contracts. Working closely with planners, supervisors, operatives, subcontractors and clients, you will ensure repairs are completed accurately, efficiently and in line with contractual obligations. Key Responsibilities • Carry out desktop quality assurance checks on completed repairs., • Validate Schedule of Rates (SOR/NHF) and commercial claims., • Review and authorise repair variations where appropriate., • Monitor compliance with Health & Safety and asbestos procedures., • Conduct audits, post-inspections and quality reviews., • Produce performance reports and identify areas for improvement., • Support operational teams to ensure contractual compliance., • Liaise with clients, subcontractors and internal stakeholders., • Ensure repairs meet quality standards and client expectations., • Assist in driving continuous service improvement. Essential Requirements • Previous experience within social housing, property maintenance or reactive repairs., • Strong understanding of responsive maintenance contracts., • Experience working with Schedule of Rates (SOR/NHF)., • Experience validating repair variations and commercial claims., • Knowledge of asbestos processes, compliance and Health & Safety legislation., • Experience carrying out quality assurance, auditing or post-inspections., • Excellent analytical skills with strong attention to detail., • Confident using Microsoft Office and job management systems., • Strong communication and organisational skills. What's on Offer • £40,000 - £45,000 salary depending on experience., • Permanent, full-time position., • Opportunity to join a growing and successful social housing contractor., • Supportive team environment with career development opportunities., • Stable, long-term role within a busy and essential service. If you're an experienced Quality Assurance Officer with a background in social housing repairs, SOR validation and compliance, we'd love to hear from you. Apply today with your CV for immediate consideration

Housing Register Officer Ilford Contract £19.75 per hour PAYE or £25.71 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Register Officer 2-3 days in office - subject to business needs Complete assessments of applications to join the housing register including re-registration to keep their applications up to date. Assess households who do not qualify to register and provide advice to them about alternative housing options Assess household who do qualify to register and activate their applications Determine for each application - Their effective date (waiting time) - Level of preference - Any special factors affecting their application, Complete medical assessments of applications for preference on medical grounds alongside Provide comprehensive housing advice on housing options for applicants to the housing register Notify applicants on decisions on their applications This is one of several roles we are currently recruiting for please visit our website for more opportunities. This role requires good knowledge of the law relating to part VI of the Housing Act 1996 The post holder will be required to have good knowledge of the law affecting housing allocations and be familiar with other housing advice and homelessness legislation, other general housing legislation, welfare benefit expertise and knowledge of the adult & children social care environment and impact and to use this knowledge to support customers and achieve positive outcomes The post holder will be required to have knowledge of the Housing Act 1996, the Homelessness Reduction Act 2017, the Children Act, and the Care Act. Combined with specialist knowledge of the Welfare Reform Act. The post holder will be required to use knowledge of the Housing Allocations Policy, Code of Guidance and Part V1 of the 1996 Housing Act to work collaboratively with customers to identify the most appropriate and effective solutions to their housing problems and to do so proactively at the most appropriate time � ensuring the maximum opportunities for early intervention The post holder will be required to be innovative, dynamic and solutions focussed and consider and pursue all available housing options to prevent the customers from becoming homeless. The post holder will be required to use their experience to contribute to the ongoing development and design of the service and solutions for customers. Co-ordinate the advertising of void properties in council or Registered provider (RP) stock with Choice Homes UK (CHUK) Allocate permanent homes through a combination of preparing and analysing shortlists from choice based lettings bidders and direct matching in line with designated groups identified by the Housing Allocations Scheme Check assessments remain up to date and verify circumstances robustly when households are selected for properties, including making checks regarding applicant�s finances, eligibility, local connection and suitability to be a tenant. Interview applicants and complete home visits as part of the verification process, as well as doing desktop checks Select appropriate applicants and nominate them for available homes PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Trainee HR Generalist Placement Programme | £28K–£55K+ | Job Placement Programme *Please note this is a training course, and fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Ready for a career change? ITOL Recruit’s HR Generalist Job Programme is designed for individuals looking to move into Human Resources with no prior experience required. No prior experience required. Train online at your own pace and land your first HR Generalist role in as little as 1–3 months. Salary Expectations: • HR Administrator: £30,000+, • HR Assistant: £35,000+, • HR Officer: £35,000+, • HR Manager: £55,000+, • Senior HR roles: £60,000+ We Get You Hired We’re not new to this. ITOL Recruit has over 15 years’ experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: • Accrediation by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more for practical experience, • Professional CV and LinkedIn optimisation, • Dedicated recruitment support until you’re placed Ready to Start? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources

HR Manager Placement Programme | £28K–£55K+ | Job Placement Programme *Please note this is a training course, and fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Ready for a career change? ITOL Recruit’s HR Manager Job Programme is designed for individuals looking to move into Human Resources with no prior experience required. No prior experience required. Train online at your own pace and land your first HR Manager role in as little as 1–3 months. Salary Expectations: • HR Administrator: £30,000+, • HR Assistant: £35,000+, • HR Officer: £35,000+, • HR Manager: £55,000+, • Senior HR roles: £60,000+ We Get You Hired We’re not new to this. ITOL Recruit has over 15 years’ experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: • Accrediation by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more for practical experience, • Professional CV and LinkedIn optimisation, • Dedicated recruitment support until you’re placed Ready to Start? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources

Next Step Recruitment Solutions is working with a well-established supported living provider in London to recruit a Quality Compliance Officer. This is a great opportunity for someone with a background in health and social care quality assurance who wants to make a genuine difference to the lives of adults with learning disabilities, autism, mental health needs and other complex support requirements. You'll work closely with the Head of Quality and service managers, carrying out audits, driving up compliance standards, and helping teams turn audit findings into real improvement. What you'll be doing: • Supporting the development and delivery of the organisation's quality improvement strategy, • Monitoring compliance with CQC standards, internal policies and local authority contracts, • Conducting service audits across the organisation, • Working with service teams to build and implement improvement action plans, • Contributing to best practice guidance, policies and procedures, • Supporting staff training linked to quality and compliance, • Maintaining accurate records and reports for the Quality Assurance and senior management team, • Helping prepare for CQC inspections, local authority reviews and internal quality reviews, • Promoting a culture of learning and continuous improvement across all services What we're looking for: • Experience in a quality compliance role within health and social care (essential), • A solid understanding of CQC regulations and supported living frameworks, • Strong organisational and administrative skills with real attention to detail, • Excellent communication skills, able to build relationships at every level, • A genuine commitment to person-centred care Nice to have: • NVQ Level 3 (or above) in Health & Social Care, • Experience supporting services rated "Requires Improvement" to improve their audit scores, • Knowledge of support planning, safeguarding, medication management and risk assessment, • Experience in supported living environments What's on offer: • Opportunities for professional growth and development, • A supportive, inclusive team culture, • Access to learning and development resources If you're passionate about quality and compliance in social care and want a role where your work directly improves people's lives, apply today or get in touch to find out more

Head of Distribution – Property MGA UK-based with regular broker travel £85,000 + future bonus and equity opportunity Are you an experienced property insurance professional who knows how to open doors, build influential broker relationships and turn a distribution strategy into profitable GWP? This is an opportunity to join the founding leadership team of an ambitious new Property MGA and build its distribution function from the ground up. Working alongside the Chief Underwriting Officer and Head of Underwriting, you will have genuine influence over the broker proposition, underwriting strategy and future direction of the business. There is no rigid corporate playbook waiting for you. You will identify the right broker partners, create the distribution strategy and establish how opportunities are measured, developed and converted. The opportunity As Head of Distribution, you will take ownership of broker development across the UK. You will build relationships with regional, independent and national commercial brokers, identify profitable books and schemes, and develop partnerships capable of delivering sustainable growth. This is not simply a diary-filling broker development role. You will be expected to understand the commercial impact of your activity, identify which relationships are producing results and change the approach when something is not working. When money is invested in networking, hospitality or industry events, you should be able to demonstrate how that activity translates into opportunities, pipeline and GWP. Where the return is not there, you will recommend a smarter approach. You will also have input into underwriting decisions, helping ensure the distribution strategy remains aligned with appetite, capacity and profitability. As part of the senior leadership team, you may attend occasional capacity meetings, giving you a broader understanding of how the MGA is built, funded and scaled. What you’ll be doing Building and delivering the MGA’s UK distribution strategy Developing relationships with commercial insurance brokers Identifying profitable books, schemes and portfolio-transfer opportunities Securing and onboarding new broker partners Creating and managing a measurable development pipeline Representing the MGA at broker meetings and industry events Conducting regular broker visits across the UK Working closely with the CUO and Head of Underwriting Providing commercial input into underwriting appetite and decisions Measuring the return from networking and broker engagement Supporting capacity discussions and strategic planning Helping shape the culture and structure of the business Recruiting and developing a distribution team as the MGA grows What you’ll need You must be an outstanding relationship builder with experience in commercial or residential property insurance. You may currently work within an MGA, underwriting agency, insurer or specialist broking environment, but you must understand how to build successful and profitable broker relationships. You should also bring: A strong network across the UK commercial broking market Experience developing profitable broker partnerships A strategic rather than purely transactional approach The ability to translate activity into pipeline, revenue and GWP A good understanding of underwriting appetite and portfolio quality Confidence influencing and challenging senior stakeholders Excellent presentation and communication skills A bright, outgoing and commercially driven personality The ability to create structure from a blank page A willingness to travel regularly throughout the UKYour location is less important than your ability to remain visible in the market. You will spend significant time meeting brokers around the country, although you must also be able to attend periodic meetings in South Woodford or Central London. Salary and future reward The initial salary is up to £85,000. Bonus and equity will be introduced once the business reaches profitability, anticipated at approximately £3.5 million GWP. At that stage, the leadership team intends to review and renegotiate the overall reward packages. This gives you the opportunity to help build the value of the business and participate in the future success you have helped create. About the company You will be joining a well-backed Property MGA with ambitious plans to establish a significant presence in the market. The business is being built by experienced insurance leaders who want to create a commercially disciplined, relationship-led and profitable MGA. The focus is not growth at any cost. It is about building strong broker partnerships, attracting profitable portfolios and creating a business with genuine long-term value. This is a rare opportunity to join at the beginning, shape the strategy and build a distribution operation with your fingerprints all over it. Do not worry if your CV is not fully up to date. Send us what you have, and we can take care of the polished version later

Reviews Officer (Homelessness) - Upto £35 p/h umb - Waltham About the Role We are seeking a highly skilled and motivated Reviews Officer to deliver a high‑quality statutory reviews service under Section 202 of the Housing Act 1996. This is a pivotal role ensuring that homelessness and housing allocation decisions are robust, legally compliant, customer‑focused, and completed within statutory timescales. You will play a key part in protecting the Council from litigation, improving decision‑making across the service, and ensuring customers receive fair, accurate and timely outcomes. Key Responsibilities Conduct all statutory reviews under s202 Housing Act 1996, issuing clear, legally robust decision letters within statutory deadlines. Manage reviews relating to Parts VI & VII of the Housing Act 1996, the Homelessness Reduction Act 2017, and related legislation. Liaise with customers, legal representatives and internal teams to agree extensions, communicate outcomes, and support follow‑up actions such as temporary accommodation repossession. Work closely with Legal Services on County Court appeals, judicial reviews, and letters before action, providing expert advice and drafting witness statements where required. Issue decisions on temporary accommodation during reviews and appeals, ensuring decisions reflect public law principles and case law. Provide constructive feedback to officers where first‑instance decisions cannot be upheld, supporting service improvement and reducing future challenges. Maintain accurate records of all legal challenges and ensure the service database is updated with relevant developments. Contribute to service planning, policy development, and process improvements across Housing Solutions.To apply reach out to me on : (phone number removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Project Officer – Renters Rights Act Location: Waltham Forest Hours: Part-Time – 22 Hours per Week Pay Rate: £26.04 per Hour (PAYE) Are you an experienced housing professional with a strong understanding of housing legislation and project delivery? We are seeking a proactive and organised Project Officer to support the implementation of the Renters' Rights Act within a busy local authority housing service. Provide specialist advice and recommendations based on research, analysis, and evaluation of information. Manage complex and escalated customer enquiries and issues. Support the development and delivery of service plans to meet strategic objectives. Research legislative and policy developments and translate findings into reports, recommendations, and actions. Assist with projects and programmes to ensure compliance with the Renters' Rights Act. Maintain accurate project records, monitoring information, and data management systems. Build effective working relationships with internal and external partners and stakeholders. About You You will have: Knowledge and understanding of the Renters' Rights Act and the Homelessness Reduction Act 2017. Experience managing projects within a large organisation, delivering work to agreed timescales, budgets, and quality standards. Experience working with a variety of internal and external partners. Experience engaging with residents from diverse communities. Strong report writing, communication, organisational, and analytical skills. Good IT, presentation, literacy, and numeracy skills. The ability to work independently and collaboratively as part of a team. This is an excellent opportunity to contribute to a significant housing reform programme and make a positive impact on local communities. Apply now with your updated CV

Marketing & Events Officer Independent Preparatory School | Buckhurst Hill, Essex Permanent | 35 Hours Per Week Salary: £35,000 - £40,000 per annum (Dependent on Experience) Start Date: ASAP - September 2026 Hays Education is delighted to be supporting a highly regarded and expanding independent preparatory school in Essex in the recruitment of a Marketing & Events Officer. This is an exciting opportunity for a creative, highly organised, and energetic marketing professional to join a thriving school community and play a key role in promoting the school's continued growth and success. The successful candidate will lead on marketing, communications, social media, content creation, event management, and community engagement, helping to strengthen the school's reputation and attract prospective families. Working closely with the Senior Leadership Team, this role will be instrumental in showcasing the unique educational experience, achievements, and values of this ambitious and growing school. Key Responsibilities Strategic Marketing & Brand Development Support the development and delivery of the school's annual marketing and communications strategy. Increase awareness of the school across Essex and the wider independent education sector. Promote the school's educational offering, values, facilities, curriculum, outdoor learning opportunities, and extracurricular programmes. Develop innovative marketing campaigns designed to increase admissions enquiries and pupil recruitment. Help strengthen the school's reputation and position within a competitive educational market. Ensure brand consistency across all marketing materials, publications, and communications.Social Media Management & Digital Marketing Take ownership of the school's social media presence across Facebook, Instagram, LinkedIn, YouTube, and other emerging platforms. Develop and maintain a strategic social media content calendar aligned with school priorities and events. Create engaging daily content highlighting school life, pupil achievements, classroom learning, outdoor education, sporting success, performances, trips, celebrations, and special projects. Capture high-quality photography and video content across the school. Create engaging reels, promotional videos, interviews, parent testimonials, and behind-the-scenes content. Manage social media advertising campaigns to support admissions and marketing initiatives. Monitor engagement, audience growth, website traffic, and campaign performance analytics.Content Creation & School Communications Produce compelling written content for newsletters, blogs, websites, prospectuses, brochures, press releases, and marketing materials. Write and publish school news stories, event highlights, pupil achievement articles, and community updates. Develop case studies, parent testimonials, and pupil success stories. Ensure all website content remains accurate, engaging, and reflective of the school's ethos and achievements.Event Planning & Delivery A significant aspect of this role will involve the planning, organisation, coordination, and delivery of a diverse programme of events throughout the academic year. The successful candidate will: Lead the planning and execution of all key school events and promotional activities. Create detailed event schedules, project plans, budgets, risk assessments, and operational timelines.Events may include: School Open Days Prospective Parent Tours Admissions Events Stay & Play Sessions School Productions Sports Days Music and Performance Evenings Christmas and Summer FairsAbout You The successful candidate will demonstrate: Experience in marketing, communications, events management, admissions, or a related field. Outstanding organisational and project management skills. Exceptional written and verbal communication skills. Strong social media management and content creation experience. Excellent photography, videography, and digital marketing skills.Essential Requirements Proven experience in a marketing, events, communications, admissions, or customer engagement role. Strong knowledge of social media platforms and digital marketing principles. Experience creating engaging content across multiple channels. Excellent IT skills, including Microsoft Office. Strong copywriting and communication skills. Ability to work independently and as part of a team. Enhanced DBS check (or willingness to obtain one).Desirable Experience Experience working within an independent school, educational setting, hospitality, leisure, or customer-focused environment. Knowledge of website management systems and email marketing platforms. Canva, Adobe Creative Suite, or equivalent design software experience. Photography and videography experience. Event management qualifications or relevant professional training.What the School Offers Salary of £35,000 - £40,000 per annum, dependent on experience. Permanent 35-hour-per-week contract. The opportunity to join a growing and ambitious independent school. Significant autonomy and opportunity to shape the school's marketing strategy. A collaborative and supportive leadership team. Modern facilities and a vibrant school environment.To Apply Apply now or reach out to: Aamir Malik Senior Manager | Hays Education London - (phone number removed) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Contract type: Full-time, Permanent Location: University of Huddersfield – London Campus, Stratford, Greater London (On-Site) Salary: up to £32,000 per annum The Registry & Operations Officer provides high-quality administrative and operational support across Registry services, ensuring the effective delivery of student administration throughout the student lifecycle. The postholder is responsible for maintaining accurate student records, supporting enrolment and registration activities, monitoring student attendance, and engagement, administering assessment processes, preparing official student documentation, and supporting photocard applications. Working collaboratively with academic departments, professional services, Careers team and the University of Huddersfield, the Registry & Operations Officer ensures that student administration processes are delivered accurately, efficiently and in accordance with university regulations, quality assurance requirements, and data protection legislation. The role contributes to an excellent student experience through responsive service delivery, effective stakeholder engagement, and continuous improvement of Registry operations. ABOUT THE ROLE Attendance Monitoring and Student Engagement • Monitor student attendance and engagement in accordance with university policies and regulatory requirements.Maintain accurate attendance records, investigate discrepancies, and identify students requiring additional support., • Arrange and conduct student intervention meetings, agreeing appropriate support plans and follow-up actions.Maintain accurate case records, monitor progress against agreed actions, and escalate complex cases where appropriate., • Liaise with academic staff and support services to coordinate interventions or referrals to student support. Assess and approve authorised absence requests in line with university attendance policies and procedures., • Produce attendance and engagement reports to support student success, compliance, and institutional reporting. Student Records and Compliance • Maintain accurate and up-to-date student records in accordance with university policies, regulatory requirements, and data protection legislation.Process student record amendments, ensuring information is accurate, complete, and updated within agreed timescales., • Prepare documentation to support audits, regulatory reporting, and quality assurance activities., • Identify and escalate data discrepancies, compliance risks, and complex cases to the appropriate manager. Enrolment and Student Induction • Support the delivery of student enrolment and registration processes for new and returning students, ensuring records are complete, accurate and compliant with university requirements.Provide guidance and support to students throughout the enrolment process, resolving queries and escalating issues where appropriate., • Support student induction activities by coordinating administrative arrangements, preparing information, and ensuring students receive accurate guidance on key University processes and services. Student Documentation • Process student Oyster photocard applications, building access card requests, and student ID card requests, ensuring accuracy and timely completion., • Respond to student enquiries and process requests for official letters in a timely and professional manner. Student Finance • Respond to student enquiries regarding fees, payments, and account balances.Maintain accurate records of student accounts and communications.Liaise with internal Finance teams to resolve account issues. Assessment Administration • Administer assessment processes through university systems, ensuring the accuracy, integrity, and security of assessment data., • Assist with the preparation of documentation for Course Assessment Boards and Award/Progression Boards. Coordinate and administer academic misconduct, mitigating circumstances, and assessment appeals cases, ensuring compliance with university regulations and procedural requirements., • Provide guidance to students and staff on assessment procedures, deadlines, and regulations, working with Student Support Services to coordinate reasonable adjustments where required. Maintain accurate and up-to-date assessment records across internal systems e.g. Sales Force, ensuring data integrity and compliance., • Coordinate end-of-module surveys, monitor response rates, and maintain records of student feedback outcomes. General Responsibilities • Promote equality, diversity, and inclusion in all aspects of practice., • Provide excellent customer service to students, academic colleagues, and professional services teams. Undertake other duties commensurate with the grade and responsibilities of the post as reasonably required. ABOUT YOU Essential • Educated to degree level or able to demonstrate equivalent relevant professional experience. Evidence of continuing professional development relevant to higher education administration, student services, or assessment operations., • Demonstrable commitment to maintaining current knowledge of higher education regulations, assessment practice, and sector developments. Experience of working in a higher education administration environment., • Experience of supporting student administration processes, including records management, attendance monitoring, or assessment administration., • Experience of managing accurate and confidential records., • Experience of coordinating administrative processes involving multiple stakeholders. Desirable • Postgraduate qualification in Higher Education, Education, Business Management, Public Administration, or a related discipline., • Professional qualification or training in quality assurance, governance, project management, or continuous improvement., • Experience of supporting or administering Course Assessment Boards and Award/Progression Boards. Experience of coordinating External Examiner processes., • Experience of using student information systems (e.g. Salesforce) and virtual learning environments (e.g. Brightspace). Experience of administering academic misconduct, mitigating circumstances, and assessment appeals., • Experience of supporting quality assurance, regulatory compliance, or audit activity within higher education. Experience of working collaboratively across academic and professional services teams. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer, and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP

3 month contract 2 days per week in office PURPOSE OF THE JOB: The main point of contact for complaint handling and investigations for corporate complaints and Children’s Act complaints for the Children & Education Directorate. Provide advice, guidance and support to managers on effective complaint handling, relevant policies, and Ombudsman guidance and expectations. To monitor trends, themes, and outcomes of complaints, ensuring these feed into service improvement plans so that learning from complaints is analysed and linked with wider learning from the directorate’s quality assurance framework(s). Share these insights and learning with leaders and practitioners to inform strategy and service improvements to provide the highest quality support to our children, young people and families.KEY ACCOUNTABILITIES Manage effective Stage 1 complaint investigations and contribute to Stages 2 and 3 as required to ensure due process and fair resolution for service users. Serve as a subject matter expert on the LGSCO complaints handling code and LBH policy; interpreting and applying these standards and challenging service managers where investigation outcomes do not meet required quality or legal benchmarks. Act as a strategic thinking partner for Area Leadership, using complaint insights to identify systemic service failures and proactively designing intervention solutions to mitigate organisational risk. Work directly with service users (including, but not limited to, young people, parents and carers, family members, local residents, and foster carers), advocates, and legal representatives, in relation to individual complaints and ensure they are kept informed about the progress of their complaint. Learn from best practice and innovations in other local authorities and organisations to support a continuous improvement approach to complaint handling practice with the service user experience in mind. Gather and organise information about complaints from children and families, producing reports as required and contributing to the effective dissemination of this information to a range of audiences both internal and external. Work closely with services across C&E to ensure that complaint themes and feedback from children and families is linked with service improvement, the audit and wider quality assurance programme to ensure the child’s voice is central to learning and improvement work. Facilitate a programme of engagement ensuring that learning from complaints is proactively responded to at all levels including senior management and frontline professionals. Collate, analyse and report on a range of qualitative and quantitative management data, performance, evaluation and outcome information, producing and monitoring the implementation of plans to support service improvement and development. Actively consider the impact of systemic and everyday racism and oppression upon the lives of children and families and the impact and learning about professional practice in this context. Ensure that C&E values and ethics alongside our Children and Families Systemic Principles and values and anti-racist position statements are embedded in our quality assurance work and evidenced through the practice that we quality assure. Ensure that complaints activity links with partner services and partner agencies to enable wider organisational learning. Liaise with LBH Business Analysis & Complaints Team regarding LBH complaints procedure and provide routine advice & guidance to C&E colleagues regarding complaints process. Serve as the Directorate’s lead expert on statutory and corporate complaint legislation, making final determinations on complex and high-risk cases. Only escalate to Legal or Senior Management on matters of significant litigation risk or novel points of law. Lead on the resolution of complex cases referred to the Local Government & Social Care Ombudsman (LGSCO), representing the Directorate in negotiations and determining the Council’s formal position. Maintain up to date records using designated systems and tools. E.g. logging new complaints, case progress records, and completing the case workflow in the complaints case management system As a member of the C&E Complaints & Information team, provide cover for colleagues on specific tasks as required. Provide additional capacity and support to information requests (i.e. FOIs, SARs) as directed by the team manager, to ensure compliance and continuity of service delivery during periods of peak demand or staff absence. Proactively identify and address performance gaps in complaint handling across the Directorate, developing and delivering targeted training and 'best practice' toolkits for managers to ensure statutory compliance and reduce Stage 2 escalations. Provide official deputised line management and day-to-day supervision for the Compliance Assistant (SO1) and Information Officer (Sc6) during the permanent line manager's absence (including staff leave), or when required for specific projects and peak workload management

Social Value Manager / Social Value Officer – Construction A well-established and growing construction contractor based in Barking is looking to recruit a Social Value Manager / Social Value Officer / Community Impact Manager to join its team. The company delivers construction, refurbishment and planned maintenance projects across London and the South East, predominantly within the social housing sector. This is an excellent opportunity for a Social Value professional with construction or social housing experience to join a growing business and play a key role in delivering meaningful social value and community impact across a range of projects. The company is open to candidates at different levels, so this could suit an experienced Social Value Manager, an established Social Value Officer looking for their next step, or a Community Impact Manager with relevant construction-sector experience. The Role – Social Value Manager / Social Value Officer Working across projects throughout London and the South East, you will be responsible for developing, coordinating, delivering and reporting on social value initiatives. You will work closely with Project Managers, Contracts Managers, Pre-Construction teams, clients, housing associations, local authorities, residents, schools, charities and community organisations to identify opportunities and ensure social value commitments are successfully delivered. Key Responsibilities: • Develop and deliver Social Value Plans across construction and social housing projects., • Work with project and pre-construction teams to identify social value opportunities at tender and mobilisation stages., • Deliver social value commitments throughout the project lifecycle., • Build strong relationships with clients, residents, local authorities, housing associations and community organisations., • Develop local employment, apprenticeships, work experience, training and skills development opportunities., • Coordinate school, college and community engagement initiatives., • Develop relationships with local charities, community groups and voluntary organisations., • Organise community events, careers fairs, volunteering and fundraising activities., • Identify opportunities to support local businesses and the local supply chain., • Monitor, measure and report on social value targets and outcomes., • Maintain accurate records and evidence of social value delivery., • Prepare regular social value reports and updates for clients and internal stakeholders., • Support tender submissions, social value responses and bid documentation., • Produce social value case studies and evidence of project impact., • Work with operational teams to ensure contractual social value commitments are achieved., • Identify local community needs and develop initiatives that create meaningful and measurable outcomes., • Support the continued development of the company's wider Social Value and Community Impact strategy. About You The successful candidate will ideally have experience within Social Value, Community Investment, Community Engagement, Community Development or a similar position, preferably within the construction, social housing, property or facilities management sectors. You will ideally have: • Experience delivering social value within construction or social housing., • Experience developing and delivering Social Value Plans., • Strong stakeholder engagement and relationship management skills., • Experience working with clients, local authorities, housing associations and community organisations., • Experience delivering employment, apprenticeship, education, training or community initiatives., • Strong project management and organisational skills., • Excellent written and verbal communication skills., • Experience measuring and reporting social value outputs and outcomes., • A proactive and hands-on approach to community engagement., • The ability to work independently while also working closely with operational and project teams. Knowledge or experience of Social Value TOMs, PPN 002, HACT, Social Value Portal, local authority social value requirements or client-specific social value frameworks would be highly advantageous. Why Apply? This is a fantastic opportunity for a Social Value Officer / Social Value Manager / Community Impact Manager to join a growing construction business and take ownership of social value delivery across projects in London and the South East

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They’re looking for field based debt collection agents to join their growing team! Benefits • An industry leading salary of £34,000 per annum, • Car allowance of £6,000 per annum, • Monthly bonus scheme, • Month commission, • 3% pension after 3 months, • 33 days annual leave (including bank holidays), • Full training provided, • Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ’s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn’t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you

A fantastic opportunity has emerged for a Section 20 Consultation Officer to join the Home Ownership team at one of Adecco's most improved public sector housing clients in a temporary assignment, initially for three months. This is a full time role for 35 hours each week (Monday to Friday), working hybridly from our client's North London office. As a Section 20 Consultation Officer, you will play a key role in ensuring statutory compliance and effective delivery of major works consultation and billing processes. You will be responsible for preparing and issuing Section 20 consultation notices and major works invoices, ensuring all documentation is accurate and served in line with legislative requirements, company policies and strict statutory timescales. You will: Manage the end-to-end Section 20 consultation process, ensuring consistency, accuracy and compliance with relevant legislation and procedures Provide advice and guidance to colleagues and residents on major works consultation, billing and leaseholder obligations Liaise with leaseholders, resident groups and stakeholders to support understanding and maximise income recovery for major works Prepare documentation and present evidence for First Tier Tribunal or Court proceedings where required Maintain accurate manual and electronic records, ensuring data is up to date and compliant with company standards Monitor performance against targets and contribute to service improvements and process development Investigate enquiries, complaints and Member/MP correspondence, providing clear and timely responses You will take responsibility for managing your workload independently, making informed decisions on complex cases and ensuring all statutory and corporate deadlines are met. About You We are looking for a detail-oriented and customer-focused individual who can work effectively in a fast-paced and high-pressure environment. You will: Have experience working in a customer-facing role, providing advice and information to residents or stakeholders Demonstrate strong organisational and administrative skills, with excellent attention to detail Be able to manage competing priorities and deliver work to strict deadlines Have the ability to review and interpret information and apply policy in a practical and consistent way Be a confident communicator, able to explain complex information clearly and handle challenging conversations professionally Show initiative and take ownership of your caseload, working both independently and collaboratively A working knowledge of leasehold legislation, service charges and major works consultation processes is desirable but not essential You must have: Good standard of literacy and numeracy with strong attention to detail Experience of office administration systems, case management and record keeping Ability to work effectively in a busy, customer-focused environment with changing priorities Experience of responding to enquiries from the public and providing clear, accurate advice Additional Information The role reports to the Home Ownership Manager and has no direct line management responsibility The role may require attendance at evening meetings, tribunal hearings or other company locations You will be expected to support continuous improvement and contribute to service development within the team Only applicants who feel they meet the above criteria and who can interview in late July/early August 2026 need apply

As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Participation in the development and on-going refinement, enhancement

Role SummaryThe Research Development Officer (RDO) is part of the Research Support Team and provides support to researchers within specific Schools across all aspects of pre-award research support. Support the implementation of research delivery plans within the portfolio area and across the School

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