Customer insight jobs in LeedsCreate job alerts

AtJet2.com andJet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people.Reporting to the Head of Data Science, theGeneral Manager of Strategic Insights is responsible for building and leading Jet2's strategic insights capability, providing high quality, insight led thinking that shapes long term business strategy, investment decisions, and enterprise priorities.In this newly created position as part of the Strategy function, this role sits at the intersection of strategy, analytics, and senior decision-making, translating complex data, modelling and scenario analysis into clear, compelling insights that inform the future direction of Jet2.As ourGeneral Manager - Strategic Insights you'll have access to a wide range of benefits including:Hybrid working (we're in the office 3 days per week)Manager bonusGenerous pension schemeWhat you'll be doing: Strategic Insights & Decision Support - Lead the development and delivery of strategic insights, modelling and scenario planning to support Jet2's long-term growth strategy.Horizon-Scanning, Enterprise Modelling & Scenario Planning - Oversee the creation of strategic models & insights (financial, operational, demand, capacity, customer, risk) to support long-range planning including horizon-scanning capabilities.Leadership & Capability Building - Lead, coach & develop a high performing Strategic Insights team, setting clear direction, standards and ways of working.Governance, Prioritisation & Quality - Shape and operate effective governance for strategic insights, ensuring focus on the highest value questions.What you'll have: Senior level experience in strategy, strategic analytics, insight, consulting or corporate planning.Proven track record of influencing executive level decisions through insight and evidence.Strong capability in strategic modelling, forecasting and scenario planning.Exceptional communication and storytelling skills, with the ability to simplify complexity without losing substance.Experience leading and developing high performing analytical or insight teams.Commercial acumen and a strong understanding of business drivers, trade-offs and risk.Join us as we redefine travel experiences and create memories for millions of passengers. AtJet2.com andJet2holidays , your potential has no limits. Apply today and let your career take flight!TPBN1_UKTJ

Senior Category Manager – Leading Consumer Goods Brand \n Leeds \n \n\n • £60,000 - £70,000\n, • 5% bonus\n, • Matched Pension up to 7%\n, • Bupa Cash plan\n, • 25 days holiday – buy up 5 days\n\n \n Who They Are \n \n Our client is an established and growing consumer business with a strong reputation for creating products that resonate with customers and retail partners alike. They combine creativity with commercial rigour and continue to invest in product innovation, category growth and long-term customer relationships. It's a business where experienced product leaders can make a visible impact and help shape what comes next. \n \n A senior category leadership role with genuine influence. This is an opportunity to shape product strategy across a sizeable consumer portfolio, lead a talented team and have a direct impact on commercial performance. \n \n You'll own the full product and range agenda, from insight and range architecture through to pricing, profitability and launch. The role offers plenty of variety, combining strategic thinking with hands-on commercial decision-making, while giving you the platform to influence senior stakeholders across creative, commercial and supply functions. \n \n If you enjoy turning customer insight and data into successful products, while leading people and driving performance, this is the sort of role that keeps things interesting. \n \n What You'll Be Doing \n \n\n • Defining and delivering product and range strategies across a substantial SKU portfolio, ensuring strong commercial performance and customer relevance.\n, • Leading product development from concept through launch, working closely with creative, commercial, procurement and supply teams.\n, • Owning range architecture, pricing strategy, profitability and lifecycle management to maximise sales and margin opportunities.\n, • Managing and developing a team of Product & Range professionals while driving better processes and ways of working.\n\n \n What You'll Need to Bring \n \n\n • Significant product development and range management experience within FMCG or a fast-paced consumer products environment.\n, • A track record of building commercially successful product ranges and delivering against clear financial targets.\n, • Strong leadership capability with experience managing, coaching and developing high-performing teams.\n, • Excellent commercial judgement, analytical skills and the ability to influence senior stakeholders and external customers.\n\n \n If this sounds like the perfect next step for you, reach out today at george.robinson@pie-recruitment.com or give me a call on 07885 484489. Don’t wait, this opportunity won’t be available for long.

We’re seeking an experienced Product Manager to join AppCheck and help shape the future of our cybersecurity platform. \n \n This is an influential individual contributor role within our Technical Leadership team. You’ll work closely with customers, commercial and support teams, technical leads, designers and the Board of Directors to identify valuable opportunities, define product vision and strategy, and own a commercially aligned roadmap. \n \n If you have 3+ years of product management experience in B2B SaaS or enterprise software and a proven track record of launching and managing software products, we’d love to hear from you. \n \n About AppCheck: \n \n AppCheck helps organisations identify and manage cyber risk across web applications, APIs and infrastructure. AppCheck develops information security software that provides clients with vulnerability detection and reporting services for web applications and hosted infrastructure. \n \n We provide unparalleled detection across API's, SPA's, infrastructure & modern web applications, with the ability to identify 100,000+ known security flaws as well as zero-day vulnerabilities through the application of first principles thinking. \n \n Job Description \n \n As we continue to grow, we’re looking for a Product Manager who can develop a deep understanding of our customers, the risks they manage and the opportunities that will deliver the greatest value. \n \n As Product Manager you will be responsible for continual discovery, product vision and strategy, roadmap ownership and supporting the successful launch of new products, features and enhancements. You will shape problems and outcomes with our technical leads and designers, while delivery teams retain responsibility for managing implementation. \n \n Key Accountabilities: \n \n\n • Realising Customer Needs. The PM will be accountable for developing insights into our customers, the risks that they manage, and discovering new opportunities to better protect them from cybersecurity threats.\n, • Strategic Alignment. The PM will be accountable for ensuring that product outcomes and the opportunities selected for development align with AppCheck’s overall vision, mission, strategy and business objectives.\n\n \n Key Responsibilities: \n \n\n • Continual Discovery. Regularly work directly with customers, support and commercial teams to build insight into development opportunities. This includes staying abreast of developments within cybersecurity and the broader technology space, and conducting market research and analysis to support claims.\n, • Vision and Strategy. As a key member of the Technical Leadership team, work closely with the Board of Directors and Team Leaders to define the vision and strategy for the product, including success measures.\n, • Owns the Roadmap. Own the items and ranking of items on the Roadmap, including defining the problem, the shape of a good solution, scope limits and desired timelines. Work with technical leads and designers to shape the scope of work and objectives appropriately. The PM will stay abreast of deliverable status but will not manage delivery of the items themselves.\n, • Manage Launch. Work closely with commercial and support teams during releases to ensure the value proposition is understood. This includes ensuring key documentation is ready, supporting demonstrations and training, and working with marketing on messaging for different channels.\n\n \n Who We’re Looking For: \n \n Personal Attributes: \n \n We’re looking for a candidate who is commercially aware, customer-centric, driven, decisive and technically astute. \n \n Essential Criteria \n \n Experience \n \n\n • 3+ years of experience in product management in B2B SaaS or Enterprise Software.\n, • A proven track record of launching and managing software products.\n, • Experience of working in an organisation using Agile Software Development practices such as XP and Continuous Delivery.\n, • Experience of managing and prioritising effort across multiple deliverables that are in scoping/development.\n, • Experience of working with cross-functional teams to discover and deliver product features that achieve the right outcomes.\n\n \n Knowledge & Skills \n \n\n • Strong communication skills with the ability to use data and narrative to drive action and decision-making with both internal/external stakeholders and delivery teams.\n, • Strong knowledge of Microsoft Excel, PowerPoint and Word.\n, • An understanding of using Atlassian Jira for product delivery.\n, • A strong understanding of how to construct a cohesive, commercially aligned product vision, strategy and roadmap.\n\n \n Desirable Criteria \n \n Experience \n \n\n • Experience of working with Large Enterprise customers in a B2B SaaS context.\n, • Prior experience in the cybersecurity industry in either a technical or commercial capacity; experience with automated security testing technologies such as DAST/SAST is an advantage but not a must.\n, • Experience of working with SaaS/reseller networks.\n, • Experience of driving product delivery for users in the global marketplace.\n, • Experience with Atlassian Jira Product Discovery for roadmapping would be beneficial\n\n \n Knowledge & Skills \n \n\n • An understanding of compliance frameworks such as GDPR, ISO 27001, NIS/NIS2, PCI-DSS, DORA, SOC and HIPAA, and how they impact requirements and constraints.\n, • Knowledge of SQL for data analysis.\n, • An understanding of the current state and capabilities of LLMs for assessing AI opportunities.\n, • An understanding of the core principles of User Experience and User-Centred Design.\n\n \n Location & Remote Working: \n \n This role is predominantly remote, with a requirement to come into our Leeds office 1-2 times per month. \n \n Additional Info: \n \n As part of our commitment to information security and our ISO 27001 accreditation, please note that upon acceptance of an employment offer with AppCheck, you will undergo pre-employment checks including criminal record (DBS), employment & references as well as verification of Right to Work in the UK. \n \n Please apply ASAP as interviews may commence before the closing date, and the vacancy may close early without prior warning. \n \n We are an equal opportunity employer and value diversity.

Senior UX Designer \n Location: Leeds (Hybrid – Onsite every Monday plus one additional day per week) \n Contract: Initial 6-month contract (likely to extend to 12 months) \n Pay: £570 per Day - Inside IR35 \n \n We're recruiting on behalf of a leading UK banking client for an experienced Senior UX Designer to join a growing team responsible for shaping the future of digital Investments and Pensions experiences. \n \n This is an opportunity to work on products used by millions of customers across some of the UK's best-known banking and financial services brands, helping to create intuitive, engaging digital experiences that make investing and pensions more accessible for everyone. \n The Opportunity \n \n Joining a collaborative UX team that's growing from six to eight designers, you'll lead the end-to-end design of customer journeys across investment and pension products, from early discovery through to delivery. \n \n One of your key projects will focus on redesigning entry-level investment and pension products, making portfolios more engaging, intuitive and user-friendly for customers who are new to investing. \n \n Working closely with Product, Research and Engineering, you'll have the opportunity to influence product direction, solve complex customer problems and shape experiences that blend the familiarity of web with the convenience of mobile apps. \n \n What You'll Be Doing \n \n\n • Lead UX and product design across the full design lifecycle, from discovery through to delivery.\n, • Design intuitive, customer-centred experiences for investment and pension platforms.\n, • Produce high-quality wireframes, interaction designs, prototypes and polished visual designs in Figma.\n, • Turn user research and insights into meaningful design solutions.\n, • Present and confidently defend design decisions with senior stakeholders.\n, • Collaborate across Product, Research, Engineering and other design disciplines.\n, • Contribute to a growing, highly collaborative UX team where knowledge sharing is encouraged.\n, • Help create seamless digital experiences that simplify complex financial journeys.\n\n \n What We're Looking For \n \n We're looking for a true Senior UX Designer who combines exceptional design craft with strong communication and stakeholder management skills. \n You'll be someone who can confidently own design outcomes from concept through to delivery while influencing decisions across a complex organisation. \n \n Essential Skills & Experience \n \n\n • Extensive experience leading end-to-end UX and product design.\n, • Outstanding proficiency in Figma.\n, • Strong visual design and interaction design skills, with a portfolio demonstrating high-quality execution.\n, • Experience creating intuitive, engaging digital products with a strong customer focus.\n, • Excellent storytelling skills, with the ability to clearly explain the thinking behind your design decisions.\n, • Proven ability to influence and build credibility with senior stakeholders.\n, • Strong problem-solving skills with a user-centred approach.\n, • A proactive mindset and willingness to collaborate across multiple disciplines.\n\n \n What Will Make You Stand Out \n \n The hiring team is particularly interested in designers who can demonstrate: \n\n • End-to-end ownership of complex product design projects.\n, • A portfolio showcasing original, high-quality visual design and interaction design work.\n, • Strong product thinking alongside excellent UX fundamentals.\n, • Clear evidence of translating user insight into successful product outcomes.\n, • Confidence working within complex or regulated environments.\n, • The ability to influence product direction through compelling storytelling and communication.\n\n \n While financial services experience isn't essential, experience working within regulated industries would be advantageous.

Marketing Analytics Manager \n Up to £60,000 + package \n Leeds. Hybrid 3 / 2 \n D2C \n \n We are looking for a highly analytical and commercially minded individual who can transform data into meaningful insights that support growth and improve marketing performance. \n \n This role will be responsible for analysing marketing activity across multiple channels, creating impactful reporting solutions, and developing dashboards that enable better decision-making across the business. \n \n You will play a key role in helping the Marketing team understand performance, identify opportunities for optimisation, and use data to shape future strategy. \n \n Working closely with internal stakeholders and external partners, you will combine analytical expertise with strong commercial understanding to uncover trends, evaluate performance, and provide recommendations in a fast-moving, results-driven environment. \n \n \n Marketing Data Analysis & Insights \n\n • Conduct detailed analysis across marketing channels to understand performance trends, identify key drivers, and highlight opportunities for improvement.\n, • Analyse customer journeys, conversion performance, and key commercial metrics including ROAS, CAC, and LTV.\n, • Support experimentation strategies through analysis of A/B testing results and measuring incremental impact.\n, • Provide flexible, ad hoc analysis to support wider commercial and business decisions.\n\n \n Reporting, Dashboards & Data Visualisation \n\n • Create, manage, and enhance clear and effective dashboards, primarily using Power BI, to monitor key marketing metrics and business performance.\n, • Translate complex data sets into accessible insights through dashboards, reporting packs, and presentations.\n, • Deliver regular performance reporting (daily, weekly, and monthly) to key stakeholders.\n, • Identify opportunities to improve reporting processes, automation, and scalability.\n\n \n Marketing Channel Performance & Commercial Impact \n\n • Develop a strong understanding of the role each marketing channel plays in driving business growth.\n, • Assess channel performance, attribution, and overall contribution to commercial results.\n, • Use data-led insights to support marketing investment decisions, budget planning, and forecasting.\n\n \n Stakeholder Management & Collaboration \n\n • Partner with marketing teams to provide insight that supports campaign optimisation and strategic decision-making.\n, • Work alongside external specialists, including econometrics partners, digital attribution agencies, and media buying agencies.\n, • Ensure analytical outputs align with wider marketing goals and overall business priorities.\n\n \n Ideal Candidate Profile \n\n • Strong analytical capability with the ability to interpret complex data and turn findings into clear, actionable recommendations.\n, • Previous experience in marketing analytics, ideally within an eCommerce, digital, or performance marketing environment.\n, • Advanced experience using Power BI, including dashboard development and data modelling.\n, • Experience working with tools such as BigQuery and Excel\n, • Good understanding of digital marketing channels, measurement frameworks, and performance metrics.\n, • Commercially aware with the ability to understand how marketing activity influences business growth.\n, • Excellent problem-solving skills with strong attention to detail.\n, • Comfortable managing multiple priorities and delivering within a fast-paced environment.\n, • A collaborative approach with strong communication skills and the confidence to present insights to both technical and non-technical audiences.\n\n

Digital Analyst \n Ecommerce Retail \n Leeds. Hybrid + Flexible working \n \n \n The Brand: \n\n • + £100 million Turnover\n, • Double digit growth YOY. Sustained growth and record braking years\n\n \n\n • Successful Marketing & Digital team, continued investment in both resource and budgets\n, • In house Paid Media, Analytics and Creative team.\n\n \n\n • Fantastic working culture. Excellent reputations within the market.\n, • Progressive and supports autonomy. Dedication to personal development\n, • Exciting and fun consumer brand.\n\n \n We are looking for a highly analytical and commercially minded individual who can transform Digital data into meaningful insights that support growth and improve marketing performance. \n \n This role will be responsible for analysing marketing & digital activity across multiple channels, creating impactful reporting solutions, and developing dashboards that enable better decision-making across the business. \n \n You will play a key role in helping the Marketing team understand performance, identify opportunities for optimisation, and use data to shape future strategy. \n \n \n Marketing Data Analysis & Insight \n\n • Conduct detailed analysis across marketing channels to understand performance trends, identify key drivers, and highlight opportunities for improvement.\n, • Analyse customer journeys, conversion performance, and key commercial metrics including ROAS, CAC,and LTV.\n, • Support experimentation strategies through analysis of A/B testing results and measuring incremental impact.\n, • Provide flexible, ad hoc analysis to support wider commercial and business decisions.\n\n \n Reporting, Dashboards & Data Visualisation. \n\n • Create, manage, and enhance clear and effective dashboards, primarily using Power BI, to monitor key marketing metrics and business performance.\n, • Translate complex data sets into accessible insights through dashboards, reporting packs, and presentations.\n, • Deliver regular performance reporting (daily, weekly, and monthly) to key stakeholders.\n, • Identify opportunities to improve reporting processes, automation, and scalability.\n\n \n Marketing Channel Performance & Commercial Impact \n\n • Develop a strong understanding of the role each marketing channel plays in driving business growth.\n, • Assess channel performance, attribution, and overall contribution to commercial results.\n, • Use data-led insights to support marketing investment decisions, budget planning, and forecasting.\n\n \n Ideal Candidate: \n\n • Strong analytical capability with the ability to interpret complex data and turn findings into clear, actionable recommendations.\n, • Previous experience in marketing analytics, ideally within an eCommerce, digital, or performance marketing environment.\n, • Ideally experience using Power BI, including dashboard development and data modelling.\n, • Good understanding of digital marketing channels, measurement frameworks, and performance metrics.\n, • Commercially aware with the ability to understand how marketing activity influences business growth.\n, • Excellent problem-solving skills with strong attention to detail.\n, • Comfortable managing multiple priorities and delivering within a fast-paced environment.\n, • A collaborative approach with strong communication skills and the confidence to present insights to both technical and non-technical audiences.\n

\n At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people. \n Reporting to the Head of Data Science, the General Manager of Strategic Insights is responsible for building and leading Jet2’s strategic insights capability, providing high‑quality, insight‑led thinking that shapes long‑term business strategy, investment decisions, and enterprise priorities. \n In this newly created position as part of the Strategy function, this role sits at the intersection of strategy, analytics, and senior decision‑making, translating complex data, modelling and scenario analysis into clear, compelling insights that inform the future direction of Jet2. \n As our General Manager – Strategic Insights you’ll have access to a wide range of benefits including: \n \n • Hybrid working (we’re in the office 3 days per week)\n, • Manager bonus\n, • Generous pension scheme\n What you’ll be doing:\n \n, • Lead the development and delivery of strategic insights, modelling and scenario planning to support Jet2’s long‑term growth strategy.\n, • Oversee the creation of strategic models & insights (financial, operational, demand, capacity, customer, risk) to support long‑range planning including horizon‑scanning capabilities.\n, • Lead, coach & develop a high‑performing Strategic Insights team, setting clear direction, standards and ways of working.\n, • Shape and operate effective governance for strategic insights, ensuring focus on the highest value questions.\n What you’ll have:\n \n, • Senior‑level experience in strategy, strategic analytics, insight, consulting or corporate planning.\n, • Proven track record of influencing executive‑level decisions through insight and evidence.\n, • Strong capability in strategic modelling, forecasting and scenario planning.\n, • Exceptional communication and storytelling skills, with the ability to simplify complexity without losing substance.\n, • Experience leading and developing high‑performing analytical or insight teams.\n, • Commercial acumen and a strong understanding of business drivers, trade‑offs and risk.\n \n Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight! \n #J-18808-Ljbffr

Customer Experience Manager \n Leeds | Office Based with Regular Travel \n £40,000 – £45,000 + Benefits \n \n We are working with a high-growth, multi-site healthcare business that is entering an exciting period of expansion. As the business continues to grow, we're looking for a hands-on Customer Experience Manager to focus directly on the customer journey and help maintain exceptional service standards across our locations. \n \n This is a fantastic opportunity for a customer experience professional who enjoys diving into feedback, solving problems, and making a day-to-day impact on patient satisfaction. \n \n The Role \n You will be responsible for understanding what patients are experiencing, identifying where things aren't working, and figuring out why. \n \n Rather than just managing complaints after they happen, you will look closely at customer feedback, ratings, and data to identify root causes. From there, you will implement practical solutions that create lasting improvements. \n \n A central part of this role will be running our mystery shopping programmes, using the findings to identify immediate opportunities and drive improvements across the patient journey. \n \n Key Responsibilities \n\n • Run mystery shopping programmes and turn findings into actionable improvements.\n, • Analyse customer feedback, reviews, ratings, and complaints to identify trends.\n, • Investigate issues to find the root cause and implement fixes.\n, • Drive daily improvements in customer satisfaction and online ratings.\n, • Work closely with local operational teams to resolve recurring service issues.\n, • Use patient insight and data to help teams improve service delivery.\n, • Promote a culture of continuous improvement around the patient experience.\n\n \n About You \n We are looking for a Customer Experience, Customer Service, or Patient Experience specialist who loves solving problems and has a track record of improving customer satisfaction. \n \n You will be: \n\n • Excellent at identifying the root cause of service problems.\n, • Experienced in managing mystery shopping exercises.\n, • Highly analytical and naturally inquisitive about feedback data.\n, • Confident working alongside local operational teams to fix issues.\n, • Passionate about delivering exceptional customer experiences.\n, • Comfortable working in a fast-paced, growing environment.\n\n \n This is a great opportunity to move beyond simply managing customer issues. Instead, you will build better experiences, solve problems at their source, and drive measurable improvement. \n \n Apply now or contact us for a confidential conversation.

\n At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people. \n Reporting to the Head of Data Science, the General Manager of Strategic Insights is responsible for building and leading Jet2’s strategic insights capability, providing high‑quality, insight‑led thinking that shapes long‑term business strategy, investment decisions, and enterprise priorities. \n In this newly created position as part of the Strategy function, this role sits at the intersection of strategy, analytics, and senior decision‑making, translating complex data, modelling and scenario analysis into clear, compelling insights that inform the future direction of Jet2. \n As our General Manager – Strategic Insights you’ll have access to a wide range of benefits including: \n \n • Hybrid working (we’re in the office 3 days per week)\n, • Manager bonus\n, • Generous pension scheme\n What you’ll be doing:\n \n, • Lead the development and delivery of strategic insights, modelling and scenario planning to support Jet2’s long‑term growth strategy.\n, • Oversee the creation of strategic models & insights (financial, operational, demand, capacity, customer, risk) to support long‑range planning including horizon‑scanning capabilities.\n, • Lead, coach & develop a high‑performing Strategic Insights team, setting clear direction, standards and ways of working.\n, • Shape and operate effective governance for strategic insights, ensuring focus on the highest value questions.\n What you’ll have:\n \n, • Senior‑level experience in strategy, strategic analytics, insight, consulting or corporate planning.\n, • Proven track record of influencing executive‑level decisions through insight and evidence.\n, • Strong capability in strategic modelling, forecasting and scenario planning.\n, • Exceptional communication and storytelling skills, with the ability to simplify complexity without losing substance.\n, • Experience leading and developing high‑performing analytical or insight teams.\n, • Commercial acumen and a strong understanding of business drivers, trade‑offs and risk.\n \n Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight! \n #J-18808-Ljbffr

Company Description TrustedPsychics is a dedicated provider of psychic and spiritual guidance services to clients seeking clarity, reassurance, and personal insight. The company connects clients with experienced psychic readers and chat advisers who offer confidential, empathetic, and non-judgmental support. TrustedPsychics emphasises ethical practice, clear communication, and respect for all individuals regardless of background or beliefs. Team members work within a structured, professional environment that balances intuitive abilities with reliable customer service. The organisation prioritises continuous improvement, training, and collaboration to ensure high-quality experiences for both clients and staff. \n Role Description This is a flexible hour, work-from-home position for Psychic & Chat Remote Workers who will provide live psychic readings and support to clients. Responsibilities include conducting one-to-one psychic or intuitive readings by phone, responding promptly to inbound phone calls, and maintaining a calm, compassionate presence during all interactions. Team members will interpret spiritual, intuitive, or psychic impressions and offer guidance while avoiding medical, legal, or financial advice. The role includes following established protocols, adhering to ethical standards, managing time effectively during busy periods, and collaborating with our support team to enhance service quality. Workers will also participate in ongoing training, feedback sessions, and performance reviews to continually develop their skills and client service approach. \n Qualifications \n\n • Demonstrated psychic, intuitive, spiritual, or tarot/astrology reading ability, with the confidence to provide clear, compassionate guidance in real time.\n, • Strong verbal communication skills, including the ability to express sensitive topics clearly, respectfully, and without judgment.\n, • Customer service experience in a supportive or advisory role, with proven skills in active listening, empathy, and de-escalation.\n, • Ability to maintain professional boundaries, confidentiality, and ethical standards while working with vulnerable or distressed clients.\n, • Reliable attendance, time management, and the ability to work flexible hours, including evenings or weekends if required.\n, • Openness to feedback, ongoing training, and skill development in both psychic practice and client communication.\n, • Previous experience in psychic readings, spiritual counselling, coaching, or related fields is an advantage but not essential.\n

Role: Technical Support Team Manager \n Location: Aberford, Leeds, LS25 \n Hybrid: 3 days in the office \n Salary: £45,000 - £50,000 + Bonus + PMI + Pension \n \n As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our AI (artificial intelligence) technology and ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact, paving the way to predictive fleet management. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years. \n \n OUR DREAM \n We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. \n \n OUR PEOPLE & WAYS OF WORKING \n At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. \n \n THE ROLE IN SHORT \n The Tech Support Team Manager within MICHELIN Connected Fleet leads a team of Tech Support Agents, ensuring the day-to-day delivery of high-quality, technically excellent support to our customers. Acting as the bridge between front-line agents and the Head of Technical Support, this role owns team performance, coaching and development, workload management, and the quality of every resolution - translating department strategy into consistent, right first-time execution on the ground. You will be the escalation point for complex technical issues, a mentor for the team's growth, and a driver of continuous improvement, all while ensuring customers - from van driver to company director - receive a great experience, measured through NPS. \n \n WHAT WILL I BE DOING: \n \n Leadership & Team Management: \n\n • Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular 1:1s, team meetings and performance reviews\n, • Resource & rota planning: Manage shift patterns, workload distribution and coverage to ensure SLAs are met across all customer channels\n, • Onboarding & development: Identify training needs and work with the Process & Quality team to onboard new agents and upskill the existing team\n, • Recognition & engagement: Foster a positive, high-performing team culture, recognising achievements and addressing performance concerns promptly and fairly\n\n \n Technical Oversight: \n\n • Escalation point: Act as the first point of escalation for complex or sensitive technical issues, providing hands-on support and guidance to agents\n, • Quality of resolution: Review case quality and right first-time outcomes, coaching agents to improve technical accuracy and customer communication\n, • Knowledge maintenance: Keep the team's technical knowledge current on MCF's solutions, working closely with Product, Technical Support Level 2, Engineering and Enablers on recurring or emerging issues\n\n \n Operational Excellence: \n\n • SLA management: Monitor team performance against SLAs and KPIs, taking corrective action where targets are at risk\n, • Reporting: Provide regular reporting and insight to the Head of Technical Support on team performance, case trends and risks\n, • Systems & compliance: Ensure the team maintains accurate, timely updates in internal systems and adheres to documented processes\n\n \n Continuous Improvement: \n\n • Trend analysis: Identify recurring issues and feed insights into process, product and knowledge base improvements\n, • Process adherence: Work with the Process & Quality team to refine SOPs and ensure the team's consistent application of them\n, • Knowledge base: Contribute to and maintain a best-in-class, interactive knowledge base for the team\n\n \n Stakeholder Collaboration: \n\n • Head of Technical Support: Partner closely to translate department strategy into team objectives and daily execution\n, • Service Planning: Work with Service Planning to ensure workload is prioritised by segment and routing is effective\n, • Cross-functional teams: Liaise with Sales, Product and Engineering/Enablers to ensure the team is briefed on new products, processes and issues\n\n \n TO BE SUCCESSFUL YOU WILL LIKELY HAVE: \n \n\n • 3-5 years' leadership experience in a technical support or customer service environment, including leading, supervising and mentoring high performing teams\n, • Strong technical understanding of fleet management/telematics solutions, or a comparable technical product\n, • A track record of coaching individuals to improve performance and technical capability\n, • Strong customer orientation with an ability to manage escalations and difficult situations calmly and effectively\n, • Experience monitoring and reporting against SLAs and KPIs\n, • Strong relationship skills to relate with stakeholders and achieve win-win ways of working\n, • Able to communicate written and verbally with internal and external customers\n, • Able to take initiative to keep own skills up to date and to maintain awareness of current technology developments\n, • Adaptive to different cultures and realities, adjusting processes as needed\n, • High level of awareness, both self and business, to ensure all facets of a project is being taken into consideration\n, • Strong influencing skills\n, • Highly results orientated, with the ability to understand customer needs, manage customer expectations and diffuse difficult situations\n\n \n Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

Role: Customer Success Manager \n Salary: £45,000 -£50,000 \n Location: Yorkshire/North \n Contract: Permanent \n \n As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we intend to be a major player in this market in the coming years. \n \n OUR DREAM \n \n We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. \n \n OUR PEOPLE & WAYS OF WORKING \n \n At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. \n \n THE ROLE IN SHORT: \n \n The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful relationships with our customers. CSM has consistently demonstrated a powerful retention ability; in turn building loyalty, strong relationships and references. \n \n The CSM is focused, available, knowledgeable and able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. \n \n Our CSM: \n \n\n • Create customer intimacy by proactively keeping in touch with clients\n, • Coach our customers to get value from Masternaut products and services\n, • Are responsible for monitoring, reviewing and implementing improvements to service performance\n, • Act as the first point of escalation for our customers for any complex queries or issues\n\n \n Without commercial priorities, a CSM is often best placed to be the early warning system to address any issues up front, avoiding an escalation of customer dissatisfaction. \n \n \n WHAT WILL I BE DOING: \n \n\n • Cultivate meaningful customer intimacy with a combined portfolio\n, • Improve customer satisfaction scores and NPS\n, • Improve customer retention and reduce churn\n, • Connect Customer Experience Manager across the business, working with all departments to ensure the Customers’ needs are at the forefront of a seamless service\n, • Serve as an escalation point for resolving issues\n, • Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction\n, • Perform root cause analysis of customer issues and implement solutions to resolve these issues permanently\n, • Obtain, collate and present customer feedback and insight on both service and product\n, • Carry out any other duties as designated and deemed reasonable by the Company\n, • Understand, demonstrate and adhere to Masternaut values\n\n \n TO BE SUCCESSFUL YOU WILL LIKELY HAVE: \n \n\n • University degree, and a track record of continuous professional growth\n, • Customer service experience with system and process knowledge\n, • Ability to build internal relationships across different teams and business areas\n, • Accountability for issues and knowing when to escalate\n, • Ability to take initiative\n, • Excellent communication and presentation skills, in particular communicating complex information succinctly and effectively\n, • Highly developed interpersonal and influencing skills, good external relationship skills\n, • Ability and confidence to operate effectively across a broad range of customers at senior management level\n, • Commercial appreciation\n\n \n Work life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

We are looking for a commercially driven Product Line Manager to take overall responsibility for the management and performance of a designated product category with Home Appliances. \n \n This is a broad, commercially focused role covering the full product lifecycle, from market analysis and product planning through to pricing, forecasting, promotion, and sales performance. You will work closely with Sales, Marketing, Logistics, and our global headquarters to ensure our product portfolio is competitive, relevant to the UK market, and positioned to deliver sustainable growth. \n \n Key Responsibilities \n Market & Competitor Analysis \n\n • Conduct market, competitor, and customer analysis to identify trends, opportunities, and potential gaps in the market.\n, • Develop a strong understanding of customer and channel requirements and use these insights to identify opportunities for Hisense products.\n, • Translate UK market requirements into clear product recommendations and proposals for headquarters.\n\n Product & Portfolio Planning \n\n • Develop and manage product introduction and launch plans, including product positioning, channel distribution, and pricing strategies.\n, • Support the development of a competitive product portfolio aligned with market demand, customer requirements, and commercial objectives.\n, • Manage products throughout their lifecycle, including new product introductions and range transitions.\n\n Pricing & Promotional Strategy \n\n • Monitor competitor pricing, market activity, and promotional trends.\n, • Work closely with the Sales team to develop competitive pricing and promotional strategies.\n, • Evaluate commercial performance to ensure pricing and promotional activity supports both revenue and profitability objectives.\n\n Forecasting & Planning \n\n • Develop product and sales plans using market insights, sell-out performance, channel forecasts, and customer demand.\n, • Monitor sales and inventory performance and proactively identify risks and opportunities.\n, • Work closely with Sales and Logistics to support accurate forecasting, stock availability, and healthy inventory levels.\n\n Commercial & Sales Performance \n\n • Take ownership of the overall commercial performance of the product line.\n, • Partner with Sales, Marketing, and Logistics teams to deliver monthly forecasts and annual business objectives.\n, • Monitor and drive key performance indicators, including revenue, profit, inventory turnover, premium product sales, and market share.\n, • Identify opportunities to improve product mix, commercial performance, and market competitiveness.\n\n Marketing & Product Promotion \n\n • Work with the Marketing team to develop effective product launch and promotional plans.\n, • Identify key product selling points and ensure these are effectively communicated to customers and consumers.\n, • Support go-to-market activities to strengthen product awareness and market positioning.\n\n Global & Cross-Functional Collaboration \n\n • Maintain regular communication with global headquarters to ensure UK market requirements and commercial priorities are understood and supported.\n, • Coordinate with headquarters across Product, Marketing, After-Sales, Supply Chain, and international logistics.\n, • Act as a key link between the UK business and global teams throughout the product lifecycle.\n\n \n About You \n We are looking for someone with strong commercial awareness who can combine product knowledge, market insight, and data to make effective business decisions. \n\n • Fluent in both Chinese and English.\n, • Previous experience in product management, category management, or commercial/sales management\n, • Experience within the consumer electronics, home appliances, or a related industry.\n, • Experience working within an international organisation and collaborating with global or regional headquarters.\n, • Strong analytical and commercial skills, with the ability to interpret market, sales, and performance data.\n, • Excellent communication and stakeholder management skills.\n, • Ability to work effectively in a fast-paced, international environment and manage multiple priorities.\n, • Bachelor’s degree or equivalent.\n\n \n Benefits Include, But Are Not Limited To: \n\n • Competitive salary\n, • Workplace pension\n, • 25 days of holiday plus Bank Holidays.\n, • In-house learning platform, develop your skills for your career and your role.\n, • Long service awards\n, • Salary sacrifice schemes\n, • Discounts on Hisense products\n, • Access to a shopping discount portal\n, • Restaurant and café discounts at our Leeds office\n, • Free onsite parking\n\n \n About Hisense \n Founded in 1969, Hisense is a global leader in technology for your home. We are passionate about making life enhancing technology accessible to the world through our innovations in televisions, laundry, refrigeration and other home appliances. \n \n To discover more about Hisense UK, please visit Hisense UK About \n \n IMPORTANT NOTICE \n\n • We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.\n\n \n\n • As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.\n\n \n\n • By submitting your application, you acknowledge that your personal data will be processed for recruitment purposes in accordance with UK data protection legislation. We may retain your details for up to 24 months following the conclusion of the recruitment process in order to consider you for future opportunities, unless a longer retention period is required by law. Your personal data may also be shared with affiliated companies within the Hisense Europe Group where necessary to support the recruitment process. You may withdraw your consent at any time by emailing us at huk.hr@hisense.com\n

Continuous Improvement ConsultantLocation: Thorpe Park , Leeds, Hybrid working.Join us as a Continuous Improvement Consultant! You'll play a key role in driving meaningful change that improves outcomes for both our customers and our business. Working closely with Business Product Owners and a wide range of stakeholders across the UK business, you'll lead the delivery of continuous improvement initiatives that align with our strategic objectives and deliver measurable value. You'll be responsible for identifying opportunities to simplify processes, reduce waste and improve performance, while ensuring solutions are delivered to agreed time, cost and quality standards.As the owner of our UK Process Architecture framework, you'll ensure processes are clearly documented, regularly maintained and supported by effective controls and governance. You'll lead the review of end-to-end processes across multiple teams, embedding clear ownership and strong hand-offs, while using established methodologies such as Lean Six Sigma to deliver sustainable improvements. Just as importantly, you'll be an advocate for a culture of continuous improvement, building trusted relationships across teams including Customer Experience, Operations, Transformation, Analytics, Compliance, Learning & Development, Shared Services and our legal and recovery businesses, to secure engagement, gather insight and drive change that makes a real difference.What we are looking for:Lean Six Sigma Green Belt qualified with proven experience delivering continuous improvement initiatives and measurable business outcomes.Strong process mapping and process architecture expertise, with experience documenting processes to BPMN2 standards using tools such as Blueworks Live, Visio or similar platforms.Excellent analytical skills , with the ability to interpret process and data insights, identify root causes, and recommend effective improvements and controls.Confident communicator and facilitator, experienced in planning and leading workshops, influencing stakeholders at all levels, and building alignment across teams.Good understanding of risk and control frameworks , with the ability to identify control gaps and implement robust process controls.Results-focused and highly adaptable , with strong attention to detail, a naturally inquisitive mindset, and the ability to work independently and collaboratively in a fast-changing environment.If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for.What you'll get:A discretionary annual bonus to reward your impact3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover.Hybrid working for the best of both worlds-collaboration and focus.Free onsite parking , saving you time and money.Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most.Peace of mind with life assurance that supports your loved ones, no matter what.A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best.Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.So, who are we?We're on a mission to make credit work better for all.We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the third-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great.We celebrate and share success, learn from failure, embrace change, and savour challenge.Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times.Ready to join us?At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive.We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed.Apply today and help us drive meaningful change that makes a real difference for our customers, colleagues and business.If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.#HYBRIDTPBN1_UKTJ

Senior Accounts ManagerLeeds | Full-Time | £40,000 - £45,000 + Bonus + HealthcareBe More Than the Finance Lead. Become a Key Part of the Business.An established and growing Yorkshire-based SME is seeking an experienced Senior Accounts Manager to join its leadership team. This is not a role where you'll simply produce reports and process transactions. You'll be a trusted business partner, working closely with Directors to help drive commercial performance, strengthen financial controls and support the ongoing growth of the organisation.If you thrive in a fast-moving environment, enjoy taking ownership and want to play a meaningful role in shaping a successful business, this could be the opportunity you've been looking for.Working alongside an Accounts Assistant, you'll lead the day-to-day finance function while contributing to wider operational and strategic decisions across the business.Why Join Us?Join a successful and growing SME where your contribution genuinely mattersWork directly with Directors and influence key business decisionsBroad, varied role with real autonomy and responsibilityBe part of a supportive and collaborative management teamOpportunity to make improvements, drive efficiencies and leave your markStable business with a positive, team-focused cultureThe OpportunityAs Senior Accounts Manager, you will take full ownership of the finance function, ensuring the smooth running of all accounting activities from transactional processing through to management accounts preparation and financial reporting.You'll be responsible for maintaining strong financial controls, providing commercial insight and ensuring the business has accurate, timely financial information to support decision-making.This is a hands-on role requiring a practical finance professional who enjoys being involved in every aspect of the accounts function whilst also contributing to the wider success of the organisation.Key ResponsibilitiesFinance & AccountsLead the day-to-day operation of the finance function.Manage purchase ledger, sales ledger and nominal ledger activities.Produce accurate and timely management accounts and financial reports.Complete daily and monthly bank reconciliations.Prepare and submit VAT returns.Process monthly payroll, PAYE and pension submissions.Manage supplier payments and maintain effective cash flow controls.Oversee credit control activities and customer account management.Process import transactions and foreign currency activity.Manage customer credits, refunds and account adjustments.Maintain robust financial controls and compliance procedures.Commercial & Business SupportProvide meaningful financial insight and analysis to Directors.Support commercial decision-making relating to customer accounts, credit limits and risk management.Partner closely with sales and operational teams to support business performance.Deliver accurate customer account information to support outstanding customer service.Work alongside external accountants and advisers.Leadership & Operational SupportAct as a trusted member of the management team.Support and develop finance processes and business improvements.Assist with HR administration through Sage HR.Build strong relationships across all areas of the business.Provide management support during periods of absence or increased demand.Contribute to business projects, operational initiatives and continuous improvement activities.About YouWe're looking for a capable and commercially minded finance professional who enjoys responsibility, values accuracy and can confidently operate within a dynamic SME environment.Essential Experience & SkillsSignificant finance experience gained within a fast-paced SME environment.Extensive Sage 50 Accounts experience.Strong bookkeeping and transactional accounting expertise.Experience managing the full finance function from processing through to management accounts.Excellent knowledge of VAT, payroll, PAYE and reconciliations.Experience handling imports and foreign exchange transactions.Strong credit control and customer account management experience.Ability to work closely with business owners and senior stakeholders.Proven experience contributing to wider business operations beyond finance.Strong commercial awareness and decision-making capability.Excellent organisational and prioritisation skills.Analytical mindset with exceptional attention to detail.Ability to work independently and take ownership of responsibilities.Adaptable, proactive and willing to support the wider business when required.You'll Stand Out If You Are...A natural problem-solver who enjoys improving processes.Comfortable balancing strategic thinking with hands-on delivery.A confident communicator who builds relationships across all levels.Someone who enjoys being part of a close-knit team where everyone contributes to success.BenefitsCompetitive salary of £40,000 - £45,000Performance-related bonusPrivate healthcareBirthday leaveBuy additional holiday schemeAll bank holidays offFree on-site parkingSupportive and collaborative working environmentOpportunity to play a key role in a growing businessReady to make a real impact?If you're an experienced finance professional looking for an opportunity where your expertise will be valued, your ideas listened to and your contribution recognised, we'd love to hear from you.Brook Street NMR is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ

How you'll help us live our purposeWe've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.It's a purpose that drives everything we do. And you can play your part too join our Brand Marketing team as a Campaign Executive. We are looking for a marketing professional who enjoys turning ideas into successful campaigns to help deliver engaging, multi-channel marketing activity that strengthens our brand, supports business goals and creates great customer experiences.How you'll make a differenceWorking with teams across the business, you'll coordinate campaigns from brief to delivery, manage budgets and workflows, and ensure all activity meets brand and compliance standards. You'll also support corporate partnerships and sponsorship activations, including Leeds Rhinos, helping maximise their impact.Using performance data and insights, you'll measure campaign success, identify opportunities for improvement and help deliver consistent, effective communications across all channels.This is a fantastic opportunity for someone who is pro-active, organised, collaborative and passionate about marketing, with a drive to continually improve and develop their skills in a supportive, fast-paced environment.What will you bring to the role?Proven experience delivering marketing campaigns, managing activity across multiple channels and stakeholders to achieve clear business and customer objectives.Strong understanding of brand management, campaign planning, marketing principles and consumer behaviour.Excellent written and verbal communication skills, with the ability to influence and engage a range of audiences.Ability to build effective relationships and work collaboratively across teams, functions and external partners.Creative and commercially minded, with strong attention to detail and a focus on delivering high-quality outcomes.Proficiency in Microsoft Office Suite and familiarity with marketing, digital and campaign management tools.Strong planning and organisational skills, with the ability to manage multiple priorities and deliver at pace.Knowledge of market research, campaign measurement and marketing analytics, with the ability to translate insight into action.And in return, you'll get the best from us:Hybrid working 2 days per week in the officeAnnual bonus of up to 12%Matched pension contributions up to 10%26 days holiday, plus bank holidays and holiday purchase schemeColleague Mortgage and Saver products2 days' volunteering per yearWe'll give you a place to belong with the support to learn, develop and shape a meaningful career.Why choose us?Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023?Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.Why wait? Apply nowWe'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on .#LI-HybridTPBN1_UKTJ

DescriptionPosition at System CAt System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day.About the roleThis is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact.What you will be doingLead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvementOwn service performance including SLAs, response and resolution times, customer satisfaction, and backlog healthTake responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actionsStrengthen incident, problem, and change management processesWork closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrenceDrive improvements in knowledge management and self-serviceAct as a senior point of escalation for customers and internal stakeholdersUse data and insight to identify trends, risks, and opportunities for improvement including those involving AIWhat we are looking forProven leadership experience across software or application support teamsStrong understanding of IT service management principlesExperience managing complex incidents and customer environmentsConfidence working with data, KPIs, and service reportingExcellent communication and stakeholder management skillsA continuous improvement mindset and the ability to lead through changeSomeone who can be part of a strong management team and contribute ideasExperience in healthcare, social care, education, or other regulated sectors is highly beneficial.Why join usYou will lead services that truly matter, supporting organisations that make a real difference to people’s lives. This is an opportunity to shape strategy, develop talented teams, and deliver meaningful improvement in a fast-moving environment.Apply today and help us deliver technology that improves lives.

What You’ll Be DoingDevelop and deliver strategic account plans aligned to Greencore’s wider customer strategyBuild and maintain strong, long-term relationships with key stakeholders, using market and competitor insight to anticipate and meet customer needsCollaborate with Marketing and Portfoli

Senior Category Manager – Leading Consumer Goods Brand Leeds • £60,000 - £70,000, • 5% bonus, • Matched Pension up to 7%, • Bupa Cash plan, • 25 days holiday – buy up 5 days Who They Are Our client is an established and growing consumer business with a strong reputation for creating products that resonate with customers and retail partners alike. They combine creativity with commercial rigour and continue to invest in product innovation, category growth and long-term customer relationships. It's a business where experienced product leaders can make a visible impact and help shape what comes next. A senior category leadership role with genuine influence. This is an opportunity to shape product strategy across a sizeable consumer portfolio, lead a talented team and have a direct impact on commercial performance. You'll own the full product and range agenda, from insight and range architecture through to pricing, profitability and launch. The role offers plenty of variety, combining strategic thinking with hands-on commercial decision-making, while giving you the platform to influence senior stakeholders across creative, commercial and supply functions. If you enjoy turning customer insight and data into successful products, while leading people and driving performance, this is the sort of role that keeps things interesting. What You'll Be Doing • Defining and delivering product and range strategies across a substantial SKU portfolio, ensuring strong commercial performance and customer relevance., • Leading product development from concept through launch, working closely with creative, commercial, procurement and supply teams., • Owning range architecture, pricing strategy, profitability and lifecycle management to maximise sales and margin opportunities., • Managing and developing a team of Product & Range professionals while driving better processes and ways of working. What You'll Need to Bring • Significant product development and range management experience within FMCG or a fast-paced consumer products environment., • A track record of building commercially successful product ranges and delivering against clear financial targets., • Strong leadership capability with experience managing, coaching and developing high-performing teams., • Excellent commercial judgement, analytical skills and the ability to influence senior stakeholders and external customers. If this sounds like the perfect next step for you, reach out today at george.robinson@pie-recruitment.com or give me a call on 07885 484489. Don’t wait, this opportunity won’t be available for long.

Fed up of being another number in a large corporate business? Want to actually make a difference to agriculture? This won't be another Farm Trader role, this is an opportunity to genuinely help the farming sector, whilst furthering your career. Our client is a long-established, highly respected agricultural business with an excellent reputation across the UK. Operating within the seed, grain and agricultural inputs sector, with a focus on organics, they are continuing to invest in Scotland and are looking to appoint an experienced Farm Trader to lead their commercial growth across the region. This is a fantastic opportunity for an established Farm Trader or Grain Buyer who enjoys developing relationships, identifying new business opportunities and taking ownership of a territory. With an existing customer base already established, you'll be responsible for strengthening those relationships while driving further growth across Scotland. Supported by an experienced team elsewhere in the UK, you'll become the key point of contact for the region, with significant autonomy to develop the business and take it to the next level. As the Scottish operation continues to expand, there is genuine scope for the successful individual to play a key role in shaping its long-term future. Key Responsibilities • Develop and grow the company's commercial presence throughout Scotland., • Purchase grain and specialist crops while increasing the forward contracting portfolio., • Build, strengthen and maintain long-term relationships with farmers and growers., • Identify and secure new trading opportunities through proactive business development., • Negotiate grain contracts and pricing in line with market conditions and business objectives., • Promote complementary agricultural products alongside grain purchasing activities., • Conduct regular farm and customer visits, becoming a trusted partner to growers across the region., • Provide market intelligence and commercial insight to support wider business strategy., • Maintain accurate records of customer activity, contracts and trading performance. About You We're looking for an experienced agricultural commercial professional who enjoys working independently while building long-term relationships with farming businesses. You'll ideally have: • Previous experience as a Farm Trader, Grain Buyer or in a similar agricultural trading role., • Strong knowledge of the UK grain and arable sectors., • An established network within Scottish agriculture would be advantageous., • Excellent communication, negotiation and relationship-building skills., • A commercially driven mindset with the ability to identify and develop new business opportunities., • The confidence to manage your own region while working collaboratively with colleagues across the wider business., • A full UK driving licence. What's on Offer • Competitive salary with an attractive bonus structure., • Company vehicle or car allowance., • Private healthcare., • Generous holiday entitlement., • Flexible, home-based working., • The opportunity to take ownership of an important and growing region within a well-established agricultural business., • Long-term career development with the chance to influence the future direction of the Scottish operation. Apply below, or for an informal and confidential conversation get in touch with me on hannah@morepeople.co.uk or 01780 480530.

55,000 - 63,000 per annum dependent on experience Controls Testing Manager 6 Month FTC 55 - 63,000 per annum London/Folkestone Hybrid We are seeking a motivated and technically strong Internal Controls manager, with experience in controls testing and supporting Risk and Control Self-Assessment (RCSA), to join our growing FTSE 250 business for a six-month fixed term contract. This is a fantastic opportunity for someone who enjoys working in a dynamic environment to set up and contribute to a project that is focused on the enhancement of the operation of the internal control framework across Saga Services Limited (SSL) Reporting to the Head of Risk, you will work closely with the Insurance CFO and operating within the first line of defence. You will set up and run a project that will enhance the internal controls across SSL financial, operational, and compliance control environment. You will assist with the implementation and ongoing monitoring of SSL internal control framework that is appropriate for the risk environment of the business. The primary focus will be on setting up and running a project to testing material and key controls, providing assurance over the design and operating effectiveness of those controls across key functions: Marketing, Product and Partnership, Operations, Finance, Technology, Change, Risk and Compliance. This role will work alongside stakeholders in the business as well as engaging with senior leaders and Risk SMEs to implement and document the new controls standard. You will support executive management by providing insight on the effectiveness of SSL control environment overall and by function ensuring alignment with external regulatory expectations and Saga Group governance standards. This will be achieved by working with the group risk function to ensure that SSL is aligned on the standards and level of documentation expected. We work in a hybrid way at Saga, both at home and in the office. This role requires you to be working across our London and Folkestone office at least twice a week, allowing us to collaborate and share success as a business. Role Responsibility As our Control Testing Manager you will be responsible for setting up and implementing the control framework approach by working with control owners and senior leadership across Sagas Insurance business. Other accountabilities will include: - Training the first line risk and control owners on their accountabilities and standards expected - Working with all functions control owners and control managers to: - Conduct design effectiveness reviews of controls in line with control objective, create/review process maps, and work with the business and SMEs to complete design testing, document test result to resolve control design failures and monitor remediation plans. - Perform operating effectiveness testing of controls, provide outcomes and recommendations, and work with the business to address root causes of control deficiencies and track remediation plans. - Provide guidance and best practice advice to control owners on remediation activities and internal control improvements. - Supporting the business with their Risk and Control Self Assessments and help support maturity and improvement of the process application. - Leading in the development of control indicators and measures to assess control effectiveness. - Working with the business to develop continuous monitoring practices and using data analytics to assess control effectiveness. - Helping the business in understanding and applying how the new UK Corporate Governance Code requirements affect processes and controls. - Leading the preparation of management information and compiling control assessment findings and recommendations for reporting to Executive and Board Committees with the Head of Risk and CFO. The Ideal Candidate It is essential that you have strong experience in Internal Controls, Risk Management, SOX, Operational Risk or Internal Audit. Ideally you will come with experience from within the Insurance industry, and the regulatory environment knowledge. Other skills and experience include: Strong understanding of control design and operating effectiveness assessments Experience developing testing methodologies and quality assurance processes Experience presenting to senior leadership and governance committees Experience of working with implementing GRC systems Experience using data analytics for control testing Knowledge of automated controls and IT General Controls (ITGCs)Internal Control approaches such as COSO Control Design Assessments Operating Effectiveness Testing Sampling Methodologies Root Cause Analysis Issue Management Working with a control tool / spreadsheets for recording Experience using data analytics for control testing Knowledge of automated controls and IT General Controls (ITGCs) Audit / finance / IT control methodologies Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, thats why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: - 25 days holiday + bank holidays - Option to purchase additional leave - 5 extra days - Pension scheme matched up to 10% - Company performance related annual bonus - Up to 5% - Life assurance policy on joining us, 4 x salary - Wellbeing programme - Colleague discounts including family discounts on cruises, holidays and insurance - Range of reductions and offers from leading retailers, travel groups and entertainment companies - Enhanced maternity and paternity leave - Grandparents leave - Income protection - Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UKs specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3543

End Date Sunday 30 August 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Reward Partner – BCB & CIB Bristol, Leeds, Halifax or Edinburgh Full Time, Permanent Our work style is hybrid, which involves spending at least two days per week, or 40% of our time The Reward Partner role will support the development and execution of reward activity for the Business & Commercial Banking and Corporate & Institutional Banking divisions at Lloyds Banking Group. Reporting to the Head of Reward for BCB & CIB while supporting activities led by the divisional Reward Partners, the role-holder will be expected to deploy advanced analytics and drive insights to enable the implementation of commercially compelling reward propositions and inform strategic transformational reward decisions. The role requires strong analytical capabilities as well as collaboration skills to build effective relationships with People Partners, business stakeholders, and relevant colleagues across the wider Reward team. A customer and product-centric mindset, combined with strong analytical capability and a passion for innovation will be key to success. • Support the application of reward policies and practices to enable a best-in-class reward strategy for BCB & CIB, helping the Group to attract and retain the skills needed to drive our strategic objectives., • Proactively use benchmarking, modelling and external trend insights to facilitate bold and innovative data-led reward proposition development., • Build understanding of business area priorities, challenges, and risks to help tailor reward approaches that meet evolving needs., • Develop trusted working relationships with People Partners and business stakeholders to support the colleague reward life cycle, including recruitment, retention, exits, and organisational change., • Annual pay and bonus activities for BCB & CIB, utilising the Reward team to ensure smooth and effective delivery., • Provide support on reward-related strategic initiatives including Group and business area-led change programmes, such as TUPEs and divestments., • Ensure the business area is empowered to use our Reward framework to attract the necessary skills and talent to deliver our strategy whilst adhering to our governance framework and regulatory requirements. You’re energised by the opportunity to shape how Reward supports people and performance across the business. You are enthusiastic about data/insight and bring curiosity, a collaborative mindset, and a desire to drive people practices forwards - now you’re ready to deepen your expertise in Reward. You'll be able to communicate and tell stories using data. You’re confident working with stakeholders, asking insightful questions, and translating complexity into clear, practical solutions. You’re ready to have impact in a team that values learning and innovation. Demonstrated desire to learn new approaches, techniques and technologies and work in an agile way. • Storytelling & communication: Excellent verbal and written communication skills to convey complex findings to stakeholders., • Collaboration: Proven ability to work collaboratively in cross-functional teams and influence decision-making., • Problem solving: Creative problem-solving skills to address reward people challenges using data-driven approaches., • Appetite to gain deep understanding of core reward principles including benchmarking, pay structures, incentive design, and governance., • Willingness to aid crafting flexible, innovative people practices that enable the partnered business to deliver transformational change., • Ability to translate business needs into clear, actionable reward support, aligning with governance and regulatory requirements., • Ability to thrive in diverse stakeholder environments; able to engage leaders and balance competing demands., • Strong analytical skills, adept at synthesising data to shape reward decisions, including critically challenging data., • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. #J-18808-Ljbffr

End Date Sunday 30 August 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Reward Partner – BCB & CIB Bristol, Leeds, Halifax or Edinburgh Full Time, Permanent Our work style is hybrid, which involves spending at least two days per week, or 40% of our time The Reward Partner role will support the development and execution of reward activity for the Business & Commercial Banking and Corporate & Institutional Banking divisions at Lloyds Banking Group. Reporting to the Head of Reward for BCB & CIB while supporting activities led by the divisional Reward Partners, the role-holder will be expected to deploy advanced analytics and drive insights to enable the implementation of commercially compelling reward propositions and inform strategic transformational reward decisions. The role requires strong analytical capabilities as well as collaboration skills to build effective relationships with People Partners, business stakeholders, and relevant colleagues across the wider Reward team. A customer and product-centric mindset, combined with strong analytical capability and a passion for innovation will be key to success. • Support the application of reward policies and practices to enable a best-in-class reward strategy for BCB & CIB, helping the Group to attract and retain the skills needed to drive our strategic objectives., • Proactively use benchmarking, modelling and external trend insights to facilitate bold and innovative data-led reward proposition development., • Build understanding of business area priorities, challenges, and risks to help tailor reward approaches that meet evolving needs., • Develop trusted working relationships with People Partners and business stakeholders to support the colleague reward life cycle, including recruitment, retention, exits, and organisational change., • Annual pay and bonus activities for BCB & CIB, utilising the Reward team to ensure smooth and effective delivery., • Provide support on reward-related strategic initiatives including Group and business area-led change programmes, such as TUPEs and divestments., • Ensure the business area is empowered to use our Reward framework to attract the necessary skills and talent to deliver our strategy whilst adhering to our governance framework and regulatory requirements. You’re energised by the opportunity to shape how Reward supports people and performance across the business. You are enthusiastic about data/insight and bring curiosity, a collaborative mindset, and a desire to drive people practices forwards - now you’re ready to deepen your expertise in Reward. You'll be able to communicate and tell stories using data. You’re confident working with stakeholders, asking insightful questions, and translating complexity into clear, practical solutions. You’re ready to have impact in a team that values learning and innovation. Demonstrated desire to learn new approaches, techniques and technologies and work in an agile way. • Storytelling & communication: Excellent verbal and written communication skills to convey complex findings to stakeholders., • Collaboration: Proven ability to work collaboratively in cross-functional teams and influence decision-making., • Problem solving: Creative problem-solving skills to address reward people challenges using data-driven approaches., • Appetite to gain deep understanding of core reward principles including benchmarking, pay structures, incentive design, and governance., • Willingness to aid crafting flexible, innovative people practices that enable the partnered business to deliver transformational change., • Ability to translate business needs into clear, actionable reward support, aligning with governance and regulatory requirements., • Ability to thrive in diverse stakeholder environments; able to engage leaders and balance competing demands., • Strong analytical skills, adept at synthesising data to shape reward decisions, including critically challenging data., • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. #J-18808-Ljbffr

End Date Sunday 30 August 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Reward Partner – BCB & CIB Bristol, Leeds, Halifax or Edinburgh Full Time, Permanent Our work style is hybrid, which involves spending at least two days per week, or 40% of our time The Reward Partner role will support the development and execution of reward activity for the Business & Commercial Banking and Corporate & Institutional Banking divisions at Lloyds Banking Group. Reporting to the Head of Reward for BCB & CIB while supporting activities led by the divisional Reward Partners, the role-holder will be expected to deploy advanced analytics and drive insights to enable the implementation of commercially compelling reward propositions and inform strategic transformational reward decisions. The role requires strong analytical capabilities as well as collaboration skills to build effective relationships with People Partners, business stakeholders, and relevant colleagues across the wider Reward team. A customer and product-centric mindset, combined with strong analytical capability and a passion for innovation will be key to success. • Support the application of reward policies and practices to enable a best-in-class reward strategy for BCB & CIB, helping the Group to attract and retain the skills needed to drive our strategic objectives., • Proactively use benchmarking, modelling and external trend insights to facilitate bold and innovative data-led reward proposition development., • Build understanding of business area priorities, challenges, and risks to help tailor reward approaches that meet evolving needs., • Develop trusted working relationships with People Partners and business stakeholders to support the colleague reward life cycle, including recruitment, retention, exits, and organisational change., • Annual pay and bonus activities for BCB & CIB, utilising the Reward team to ensure smooth and effective delivery., • Provide support on reward-related strategic initiatives including Group and business area-led change programmes, such as TUPEs and divestments., • Ensure the business area is empowered to use our Reward framework to attract the necessary skills and talent to deliver our strategy whilst adhering to our governance framework and regulatory requirements. You’re energised by the opportunity to shape how Reward supports people and performance across the business. You are enthusiastic about data/insight and bring curiosity, a collaborative mindset, and a desire to drive people practices forwards - now you’re ready to deepen your expertise in Reward. You'll be able to communicate and tell stories using data. You’re confident working with stakeholders, asking insightful questions, and translating complexity into clear, practical solutions. You’re ready to have impact in a team that values learning and innovation. Demonstrated desire to learn new approaches, techniques and technologies and work in an agile way. • Storytelling & communication: Excellent verbal and written communication skills to convey complex findings to stakeholders., • Collaboration: Proven ability to work collaboratively in cross-functional teams and influence decision-making., • Problem solving: Creative problem-solving skills to address reward people challenges using data-driven approaches., • Appetite to gain deep understanding of core reward principles including benchmarking, pay structures, incentive design, and governance., • Willingness to aid crafting flexible, innovative people practices that enable the partnered business to deliver transformational change., • Ability to translate business needs into clear, actionable reward support, aligning with governance and regulatory requirements., • Ability to thrive in diverse stakeholder environments; able to engage leaders and balance competing demands., • Strong analytical skills, adept at synthesising data to shape reward decisions, including critically challenging data., • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. #J-18808-Ljbffr

New Homes Sales Executive £32,000 Basic + Uncapped Commission | OTE £70,000 Sell brilliant homes. Earn serious commission. Build your career with a housebuilder that's growing fast. Forget slow-moving, old-school housebuilding. Our client is an ambitious, fast-growing new homes developer with a fresh approach to housebuilding, a strong pipeline of developments and a real appetite for doing things differently. They're forward-thinking, commercially sharp and tech-savvy , using great systems, smart marketing and customer insight to create a better home-buying experience. They're now looking for an ambitious New Homes Sales Executive to join their growing sales team. If you love sales, thrive on targets and know how to turn an enquiry into a reservation and a reservation into a very happy homeowner this could be a fantastic move. The Package Success here pays. £32,000 basic salary £500 commission for every legal completion Additional 5% performance incentive Uncapped commission OTE £70,000 Private healthcare Ongoing training and career development Genuine progression opportunities as the business grows The Role As a New Homes Sales Executive , you'll take ownership of the customer journey from initial enquiry and viewing right through to reservation, exchange and legal completion. You'll be selling more than bricks and mortar. You'll help customers picture their life in a new home, build excitement and trust, and deliver a buying experience they'll remember for all the right reasons. You'll: Turn enquiries and viewings into new homes sales and reservations Progress reservations through to exchange and legal completion Welcome, qualify and build relationships with prospective purchasers Conduct viewings and bring developments, house types and specifications to life Confidently discuss pricing, incentives and buying options Consistently work towards and exceed sales targets Build strong customer relationships throughout the buying journey Manage your sales pipeline and maintain accurate information using the CRM system Work closely with solicitors, mortgage and financial advisors and internal teams Negotiate sales within agreed commercial guidelines Monitor competitor developments and the local housing market Provide customer insight and feedback to support future sales and marketing campaigns Ensure the sales suite, show homes and marketing materials are always presented to an exceptional standard And, of course, you'll be selling homes and smashing targets . About You You're ambitious, confident and commercially minded but you're also a natural people person. You understand that successful new build property sales isn't about the hard sell. It's about asking the right questions, understanding what matters to the customer and creating the confidence they need to make one of life's biggest purchases. You'll ideally have: Previous experience as a New Homes Sales Executive, New Homes Sales Advisor, Sales Negotiator or Estate Agent Experience within new build, residential property, estate agency or a target-driven sales environment A proven track record of achieving or exceeding sales targets Excellent communication and negotiation skills Strong relationship-building and customer service skills A proactive, organised and commercially focused approach Confidence using CRM and sales systems A genuine passion for property and delivering a brilliant customer experience A full UK driving licence and access to your own vehicle Why This One? Because this isn't about joining a housebuilder that's standing still. You'll be joining a modern, growing new homes developer with momentum , exciting developments ahead and the ambition to keep pushing forward. It's an environment where ideas are welcomed, technology is embraced and performance is rewarded . Do well and there's plenty of opportunity to grow with them. Great homes. Big ambitions. Serious earning potential. Sound like your kind of move? Apply today and let's talk. Keywords: New Homes Sales Executive, New Homes Sales Advisor, New Build Sales Executive, New Build Sales Advisor, New Homes Sales Consultant, New Build Sales Consultant, Property Sales Executive, Sales Negotiator, Estate Agent, Estate Agency, Residential Sales, Property Sales, New Build Property, New Homes, Housebuilder, Housing Developer, Residential Developer, Show Home Sales, Sales Consultant, Sales Executive. TPBN1_UKTJ

End Date Sunday 30 August 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Reward Partner – BCB & CIB Bristol, Leeds, Halifax or Edinburgh Full Time, Permanent Our work style is hybrid, which involves spending at least two days per week, or 40% of our time The Reward Partner role will support the development and execution of reward activity for the Business & Commercial Banking and Corporate & Institutional Banking divisions at Lloyds Banking Group. Reporting to the Head of Reward for BCB & CIB while supporting activities led by the divisional Reward Partners, the role-holder will be expected to deploy advanced analytics and drive insights to enable the implementation of commercially compelling reward propositions and inform strategic transformational reward decisions. The role requires strong analytical capabilities as well as collaboration skills to build effective relationships with People Partners, business stakeholders, and relevant colleagues across the wider Reward team. A customer and product-centric mindset, combined with strong analytical capability and a passion for innovation will be key to success. • Support the application of reward policies and practices to enable a best-in-class reward strategy for BCB & CIB, helping the Group to attract and retain the skills needed to drive our strategic objectives., • Proactively use benchmarking, modelling and external trend insights to facilitate bold and innovative data-led reward proposition development., • Build understanding of business area priorities, challenges, and risks to help tailor reward approaches that meet evolving needs., • Develop trusted working relationships with People Partners and business stakeholders to support the colleague reward life cycle, including recruitment, retention, exits, and organisational change., • Annual pay and bonus activities for BCB & CIB, utilising the Reward team to ensure smooth and effective delivery., • Provide support on reward-related strategic initiatives including Group and business area-led change programmes, such as TUPEs and divestments., • Ensure the business area is empowered to use our Reward framework to attract the necessary skills and talent to deliver our strategy whilst adhering to our governance framework and regulatory requirements. You’re energised by the opportunity to shape how Reward supports people and performance across the business. You are enthusiastic about data/insight and bring curiosity, a collaborative mindset, and a desire to drive people practices forwards - now you’re ready to deepen your expertise in Reward. You'll be able to communicate and tell stories using data. You’re confident working with stakeholders, asking insightful questions, and translating complexity into clear, practical solutions. You’re ready to have impact in a team that values learning and innovation. Demonstrated desire to learn new approaches, techniques and technologies and work in an agile way. • Storytelling & communication: Excellent verbal and written communication skills to convey complex findings to stakeholders., • Collaboration: Proven ability to work collaboratively in cross-functional teams and influence decision-making., • Problem solving: Creative problem-solving skills to address reward people challenges using data-driven approaches., • Appetite to gain deep understanding of core reward principles including benchmarking, pay structures, incentive design, and governance., • Willingness to aid crafting flexible, innovative people practices that enable the partnered business to deliver transformational change., • Ability to translate business needs into clear, actionable reward support, aligning with governance and regulatory requirements., • Ability to thrive in diverse stakeholder environments; able to engage leaders and balance competing demands., • Strong analytical skills, adept at synthesising data to shape reward decisions, including critically challenging data., • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. #J-18808-Ljbffr

Novuna Consumer Finance in Leeds is seeking a data-driven analyst to dive into customer complaints and key data, uncover trends, and drive root-causes improvements. You’ll work with the Customer Care Operations & Insight Manager and spend 1 day a week in the Leeds office. Strong Excel and data ana

Lead Customer Insight Analyst at Pharmacy2U Ltd. Lead high‑impact insight projects aligned to the Customer Insight Roadmap, ensuring delivery against commercial and customer objectives. Lead, mentor, and develop a team of three analysts, setting clear expectations for quality, communication and ow

The Customer Insight Coordinator is a critical role that supports the Customer Insight team and the realisation of the GPA ambition to deliver great places to work within Government Hubs, GPA office buildings and wider government transformation programmes. The Customer Insight function is responsibl

This is a great job for someone who loves turning customer and market insight into products that deliver real value.You might already be managing an insurance product, leading commercial performance, or looking for your next step in product leadership.If you enjoy balancing customer needs with busin

Tarmac Trading Limited in Leeds is seeking an Estimator (Highways) to lead pricing and tendering from enquiry through to submission, balancing commercial insight with technical understanding.You will work closely with commercial and operational teams to win regional projects and develop customer rel

They will lead a team of Insight Specialists to produce customer insight and satisfaction reports using appropriate analytical and visualisation techniques to present the voice of the customer. As a Customer Insight Manager, you’ll lead a team of Insight Specialists to deliver high-quality, access

This is a great job for someone who loves turning customer and market insight into products that deliver real value.You might already be managing an insurance product, leading commercial performance, or looking for your next step in product leadership.If you enjoy balancing customer needs with busin

Government Recruitment Service in Leeds is seeking a Customer Insight Project Coordinator to design, manage and oversee the customer satisfaction database and insights pipeline.

A leading UK healthcare firm in Leeds seeks a Lead Customer Insight Analyst to oversee high-impact insight projects and collaborate closely with cross-functional teams. This role involves leading a small team, developing predictive models, and delivering actionable insights to drive customer growth

At System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day. This is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact. • Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement, • Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health, • Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions, • Strengthen incident, problem, and change management processes, • Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence, • Drive improvements in knowledge management and self-service, • Act as a senior point of escalation for customers and internal stakeholders, • Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI, • Proven leadership experience across software or application support teams, • Strong understanding of IT service management principles, • Experience managing complex incidents and customer environments, • Confidence working with data, KPIs, and service reporting, • Excellent communication and stakeholder management skills, • A continuous improvement mindset and the ability to lead through change, • Someone who can be part of a strong management team and contribute ideas Experience in healthcare, social care, education, or other regulated sectors is highly beneficial. You will lead services that truly matter, supporting organisations that make a real difference to people’s lives. This is an opportunity to shape strategy, develop talented teams, and deliver meaningful improvement in a fast-moving environment. Apply today and help us deliver technology that improves lives. #J-18808-Ljbffr

At System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day. This is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact. • Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement, • Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health, • Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions, • Strengthen incident, problem, and change management processes, • Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence, • Drive improvements in knowledge management and self-service, • Act as a senior point of escalation for customers and internal stakeholders, • Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI, • Proven leadership experience across software or application support teams, • Strong understanding of IT service management principles, • Experience managing complex incidents and customer environments, • Confidence working with data, KPIs, and service reporting, • Excellent communication and stakeholder management skills, • A continuous improvement mindset and the ability to lead through change, • Someone who can be part of a strong management team and contribute ideas Experience in healthcare, social care, education, or other regulated sectors is highly beneficial. You will lead services that truly matter, supporting organisations that make a real difference to people’s lives. This is an opportunity to shape strategy, develop talented teams, and deliver meaningful improvement in a fast-moving environment. Apply today and help us deliver technology that improves lives. #J-18808-Ljbffr

• Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement, • Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health, • Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions, • Strengthen incident, problem, and change management processes, • Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence, • Drive improvements in knowledge management and self-service, • Act as a senior point of escalation for customers and internal stakeholders, • Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI, • Proven leadership experience across software or application support teams, • Strong understanding of IT service management principles, • Experience managing complex incidents and customer environments, • Confidence working with data, KPIs, and service reporting, • Excellent communication and stakeholder management skills, • A continuous improvement mindset and the ability to lead through change, • Someone who can be part of a strong management team and contribute ideas, • Experience in healthcare, social care, education, or other regulated sectors is highly beneficial. Demonstrates strong leadership in managing multi-disciplinary support teams, focusing on service performance, incident management, and continuous improvement. Proficient in utilizing data and insights to drive operational enhancements and stakeholder engagement in regulated sectors. • Leadership Experience, • IT Service Management, • Incident Management, • Data Analysis, • Stakeholder Management, • Incident Management, • Problem Management, • Change Management, • Service Level Agreements (SLAs), • Key Performance Indicators (KPIs), • Service Reporting, • Communication Skills, • Collaboration, • Continuous Improvement Mindset, • Healthcare, • Social Care, • Education, • Regulated Sectors, • Knowledge Management Systems, • Self-Service Platforms #J-18808-Ljbffr

• Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement, • Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health, • Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions, • Strengthen incident, problem, and change management processes, • Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence, • Drive improvements in knowledge management and self-service, • Act as a senior point of escalation for customers and internal stakeholders, • Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI, • Proven leadership experience across software or application support teams, • Strong understanding of IT service management principles, • Experience managing complex incidents and customer environments, • Confidence working with data, KPIs, and service reporting, • Excellent communication and stakeholder management skills, • A continuous improvement mindset and the ability to lead through change, • Someone who can be part of a strong management team and contribute ideas, • Experience in healthcare, social care, education, or other regulated sectors is highly beneficial. Demonstrates strong leadership in managing multi-disciplinary support teams, focusing on service performance, incident management, and continuous improvement. Proficient in utilizing data and insights to drive operational enhancements and stakeholder engagement in regulated sectors. • Leadership Experience, • IT Service Management, • Incident Management, • Data Analysis, • Stakeholder Management, • Incident Management, • Problem Management, • Change Management, • Service Level Agreements (SLAs), • Key Performance Indicators (KPIs), • Service Reporting, • Communication Skills, • Collaboration, • Continuous Improvement Mindset, • Healthcare, • Social Care, • Education, • Regulated Sectors, • Knowledge Management Systems, • Self-Service Platforms #J-18808-Ljbffr

• Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement, • Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health, • Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions, • Strengthen incident, problem, and change management processes, • Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence, • Drive improvements in knowledge management and self-service, • Act as a senior point of escalation for customers and internal stakeholders, • Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI, • Proven leadership experience across software or application support teams, • Strong understanding of IT service management principles, • Experience managing complex incidents and customer environments, • Confidence working with data, KPIs, and service reporting, • Excellent communication and stakeholder management skills, • A continuous improvement mindset and the ability to lead through change, • Someone who can be part of a strong management team and contribute ideas, • Experience in healthcare, social care, education, or other regulated sectors is highly beneficial. Demonstrates strong leadership in managing multi-disciplinary support teams, focusing on service performance, incident management, and continuous improvement. Proficient in utilizing data and insights to drive operational enhancements and stakeholder engagement in regulated sectors. • Leadership Experience, • IT Service Management, • Incident Management, • Data Analysis, • Stakeholder Management, • Incident Management, • Problem Management, • Change Management, • Service Level Agreements (SLAs), • Key Performance Indicators (KPIs), • Service Reporting, • Communication Skills, • Collaboration, • Continuous Improvement Mindset, • Healthcare, • Social Care, • Education, • Regulated Sectors, • Knowledge Management Systems, • Self-Service Platforms #J-18808-Ljbffr

• Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement, • Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health, • Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions, • Strengthen incident, problem, and change management processes, • Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence, • Drive improvements in knowledge management and self-service, • Act as a senior point of escalation for customers and internal stakeholders, • Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI, • Proven leadership experience across software or application support teams, • Strong understanding of IT service management principles, • Experience managing complex incidents and customer environments, • Confidence working with data, KPIs, and service reporting, • Excellent communication and stakeholder management skills, • A continuous improvement mindset and the ability to lead through change, • Someone who can be part of a strong management team and contribute ideas, • Experience in healthcare, social care, education, or other regulated sectors is highly beneficial. Demonstrates strong leadership in managing multi-disciplinary support teams, focusing on service performance, incident management, and continuous improvement. Proficient in utilizing data and insights to drive operational enhancements and stakeholder engagement in regulated sectors. • Leadership Experience, • IT Service Management, • Incident Management, • Data Analysis, • Stakeholder Management, • Incident Management, • Problem Management, • Change Management, • Service Level Agreements (SLAs), • Key Performance Indicators (KPIs), • Service Reporting, • Communication Skills, • Collaboration, • Continuous Improvement Mindset, • Healthcare, • Social Care, • Education, • Regulated Sectors, • Knowledge Management Systems, • Self-Service Platforms #J-18808-Ljbffr

At System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day. This is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact. • Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement, • Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health, • Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions, • Strengthen incident, problem, and change management processes, • Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence, • Drive improvements in knowledge management and self-service, • Act as a senior point of escalation for customers and internal stakeholders, • Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI, • Proven leadership experience across software or application support teams, • Strong understanding of IT service management principles, • Experience managing complex incidents and customer environments, • Confidence working with data, KPIs, and service reporting, • Excellent communication and stakeholder management skills, • A continuous improvement mindset and the ability to lead through change, • Someone who can be part of a strong management team and contribute ideas Experience in healthcare, social care, education, or other regulated sectors is highly beneficial. You will lead services that truly matter, supporting organisations that make a real difference to people’s lives. This is an opportunity to shape strategy, develop talented teams, and deliver meaningful improvement in a fast-moving environment. Apply today and help us deliver technology that improves lives. #J-18808-Ljbffr

This role is suited to a strong consulting Manager who can work across sectors, quickly understand different client contexts, and bring structure, insight and momentum to complex contact centre and customer operations challenges. As a Manager, you will lead contact centre and customer operations eng

TPT Retirement Solutions are seeking to recruit an experienced CRM (Customer Relationship Management) Manager to establish and grow our CRM capability, helping us deliver clear, engaging and insight‑led communications to members and employers. TPT Retirement Solutions (TPT) is one of the UK’s le

Asphalt 2 Go Manager Location: North of England / Regional Role Drive Growth. Shape Strategy. Run a Business Within a Business. Are you a commercially minded leader who thinks beyond sales targets and takes ownership of business performance? We're looking for an Asphalt 2 Go Manager to lead the growth of one of our highest-value product portfolios across the North of England. This is a unique opportunity for someone who combines commercial acumen, strategic thinking, customer influence and technical credibility to create sustainable growth and maximise profitability. This role requires a genuine business manager mindset. You'll be responsible for developing and delivering regional business plans, identifying market opportunities, growing high-margin revenue streams, influencing product strategy and building strong relationships with customers, contractors and local authorities. You'll work across commercial, operational, technical, procurement and marketing functions to deliver growth whilst enhancing customer value and differentiating our offering in the marketplace. If you're motivated by accountability, enjoy turning market insight into commercial success, and thrive on building profitable growth strategies, we'd love to hear from you. What You'll Be Doing As Asphalt 2 Go Manager, you'll take ownership of the commercial development and growth of key value-added asphalt and aggregate solutions including the Ulti range, Warm Mix technologies, Collect Asphalt and Slag-based solutions. You will develop and deliver regional business plans focused on revenue growth, margin enhancement and market expansion and drive annual sales, profit and volume targets across a portfolio of high-value products. You will also: Identify and convert new commercial opportunities through targeted strategies and customer engagement Build and strengthen relationships with Local Authorities, national contractors and key external stakeholders Lead the regional Asphalt 2 Go and Slag strategies ensuring alignment with wider business objectives Maximise the commercial value of regional slag reserves through strategic planning and market development Champion value-added products to ensure they are effectively positioned and promoted to customers Lead product launches and accelerate routes to market by securing customer approvals and contractor adoption Identify opportunities to improve returns from slow-moving stocks through innovative technical and commercial solutions Work closely with technical, operational and commercial teams to deliver profitable outcomes Deliver technical sales training and support the development of commercial teams across the region Identify future market trends and customer needs to support innovation and product development What We're Looking For We're seeking a commercially astute, results-focused individual who combines strong commercial leadership with a strategic, entrepreneurial approach. Suitable candidates will already have a proven track record of developing and delivering successful commercial strategies as well as experience achieving sales growth whilst protecting and improving margins. You will also have: Strong business planning, forecasting and financial management capabilities Ability to analyse markets, identify opportunities, make data-driven decisions and convert them into profitable outcomes Experience managing key customer relationships and influencing decision-makers Strong negotiation, presentation and stakeholder management skills A customer-first approach with the ability to create long-term value for customers and the business Confidence to lead change, challenge convention and introduce new ideas Experience working with technical products, construction materials, asphalt, aggregates, concrete or related sectors Experience using CRM and digital sales tools such as Salesforce Resilience and be adaptable and energised by a fast-paced commercial environment Passionate about sustainability and helping customers achieve better outcomes Why Tarmac This is a highly visible role where you'll have the opportunity to shape regional strategy, influence product innovation, develop key customer partnerships and make a significant impact on commercial performance. You'll be trusted to think commercially, challenge the status quo and help drive the future success of our Asphalt 2 Go proposition across the North. At Tarmac, we are passionate about creating a diverse and inclusive workplace where everyone can thrive, develop their careers and contribute to our success. Whatever your background, if you're ready to bring a business-focused, customer-centric approach and help drive the future of sustainable construction solutions, we'd love to hear from you. We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! @tarmac #tarmac #AsphaltSalesManager #BusinessManager #CommercialManager #areacommercialmanager #manager #aggregates #asphalt #AandA #Aggregatesandasphalt #performance #sales #commercial #supervisor #motivation #healthandsafety #H&S #wellbeing #governance #performance #regionaljobs #management #oversight #training #leadership #crossfunctional #businessstrategies #LI-RE1 Tarmac Trading Limited

Job: Account Manager - Asda Location: Hybrid - Leeds Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. We have an excellent opportunity for an Account Manager to play a key role in managing our relationships with ASDA, leading our Food For Now portfolio. Working closely with cross-functional teams, you'll build strong customer partnerships, identify opportunities for growth, and help ensure we continue to deliver exceptional service, innovation and commercial value. This is a flexible hybrid role based in Leeds, with the opportunity to work from home. To support collaboration with colleagues and customers, you'll be expected to spend 1-2 days per week at our Leeds site, regardless of your home location. This is an ideal opportunity for someone who thrives on building strong customer relationships, spotting new opportunities and working collaboratively, while enjoying the benefits of a flexible approach to working. The Role You'll be responsible for shaping and executing account strategies, working cross-functionally to unlock value, and ensuring we consistently meet both customer expectations and internal performance targets. What You'll Be Doing Develop and deliver strategic account plans aligned to Greencore's wider customer strategy Build and maintain strong, long-term relationships with key stakeholders, using market and competitor insight to anticipate and meet customer needs Collaborate with Marketing and Portfolio teams to create compelling, customer-focused propositions Lead joint business planning and customer negotiations to maximise sales and profitability Challenge existing ways of working to drive continuous improvement across both Greencore and customer partnerships Produce accurate demand forecasts, ensuring supply chain alignment and robust financial planning Identify and capitalise on new business opportunities within the accounts Travel regularly to customer sites (full UK driving licence and access to a vehicle required)What We're Looking For Degree calibre (or equivalent experience) Strong understanding of the convenience food market Proven experience in Account Management within FMCG or retail Experience managing or influencing people and cross-functional teams Commercially astute with strong negotiation and relationship-building skills Full UK driving licenceWhat You'll Get in Return Competitive salary and job-related benefits Holidays Enhanced parental leave and menopause policies Access to a full Wellbeing Centre platform Exclusive Greencore employee discount platform Greencore Qualifications Company share save scheme Life insurance up to 4x salary Competitive matched pension contributionsAt Greencore, we value individuality and believe our diverse teams are key to our success. You'll be supported with continuous development opportunities and the chance to grow your career within a fast-paced, dynamic environment. Ready to make an impact? Apply now and help us make every day taste better. We reserve the right to close the advert ahead of the specified closing date. Recruitment Fraud Warning: Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent

Job Introduction Location: Hybrid, candidates need to live in a commutable distance to our office in Garforth, Leeds (LS15 4LG) We believe every young person deserves the opportunity to thrive. We provide specialist education and care services for children and young people, and our people are at the heart of everything we do. We are looking for an ambitious, creative and commercially minded Head of Marketing to lead the next stage of our marketing, brand and communications strategy. This is an exciting opportunity to shape how we are seen, understood and experienced by our customers, colleagues, prospective employees and external stakeholders. The Role As Head of Marketing, you will lead our marketing, brand and communications agenda, developing a clear and compelling brand presence across all audiences and channels. You will combine strategic thinking with hands-on delivery, creating marketing activity that makes a measurable difference to our organisation - from increasing awareness and supporting referrals and occupancy, to strengthening our employer brand and attracting and retaining great people. A key part of the role will be developing and bringing to life our Employer Value Proposition (EVP), ensuring that our employee experience is authentically reflected in our recruitment campaigns, careers content, social media and wider employer brand. You'll work closely with senior leaders across the organisation, including People, Recruitment, Commercial and operational teams, to understand our audiences, identify opportunities and turn insight into impactful campaigns. You'll also lead our digital presence, internal communications, external profile, events and marketing resources, ensuring the company has a consistent and distinctive voice. What you'll be doing Develop and deliver organisation-wide marketing, brand and communications strategy. Lead the evolution of our brand and ensure consistency across all internal and external touchpoints. Develop annual marketing plans, budgets and KPIs, demonstrating clear return on investment. Lead our Employer Brand and EVP, creating innovative campaigns that attract the people we need. Develop marketing campaigns that support business growth, referrals and occupancy across our services. Build company profile through thought leadership, case studies, success stories and sector communications. Lead our digital marketing strategy, including social media, website, content and campaigns. Develop engaging internal communications that connect colleagues to our vision, values and achievements. Build strong relationships with key stakeholders, including commissioners, local authorities, social workers, education professionals, parents and carers. Lead Horizon's presence at conferences, exhibitions, forums and networking events. Use market research, customer insight, competitor analysis and performance data to shape strategy and identify opportunities. Manage external agencies, suppliers, marketing budgets and brand assets. Lead, develop and inspire the Marketing Coordinator team, creating a high-performing and creative marketing function. About you We're looking for an experienced senior marketing professional who can operate confidently at both strategic and operational levels. You'll be someone who understands that great marketing is about more than brand awareness - it's about understanding audiences, influencing behaviour and delivering measurable organisational impact. You'll bring: Significant senior-level marketing experience, ideally in a multi-site or complex organisation. A proven track record of developing and delivering organisation-wide marketing and communications strategies. Experience leading and developing a marketing team. Strong experience in brand management, employer branding and recruitment marketing. Experience developing EVPs and attraction campaigns. A strong understanding of digital marketing, social media, websites, content and SEO. Experience creating campaigns that support growth, customer acquisition or service development. Excellent stakeholder management and communication skills. Experience managing budgets, agencies and external suppliers. A data-led approach, with the ability to use insight and analytics to measure campaign performance and demonstrate ROI. The creativity to develop compelling campaigns and the commercial mindset to understand what makes them successful. Experience within education, children's services, health, social care or another regulated environment would be advantageous, particularly within a multi-site organisation. A degree or professional qualification in Marketing, Communications, PR, Business or a related discipline is desirable, alongside evidence of continued professional development. CIM or equivalent professional accreditation would be an advantage

CRM Manager Leeds - Hybrid Up to £50,000 + Great Benefits The Opportunity: Get Recruited are recruiting on behalf of a fast growing DTC business who are looking for an experienced CRM Manager to take ownership of the customer lifecycle and help improve how customers are engaged, retained and reactivated. Working as part of the wider Customer Experience and Product team, you'll manage CRM activity across email, SMS, WhatsApp and direct mail. This is a good mix of strategy and hands-on delivery. You'll use customer data and insight to understand different audiences, improve personalisation and continually test what works. Ultimately, you'll be looking at ways CRM can increase loyalty, reduce churn and improve customer lifetime value. This is a great opportunity for someone from a CRM Manager, Senior CRM Executive, CRM Manager, CRM & Retention Manager, CRM & Lifecycle Manager, Customer Lifecycle Manager, CRM & Loyalty Manager, CRM Lead or similar. The Role: Taking ownership of automated customer journeys across onboarding, nurture, retention, loyalty and re-engagement. Managing CRM activity across email, SMS, WhatsApp and direct mail, making sure customers receive relevant communications at the right time. Developing a strong test-and-learn approach across messaging, content, timings and customer journeys. Building and improving customer segmentation and personalisation using behavioural, transactional and customer data. Creating triggered campaigns based on customer behaviour and identifying new ways to improve engagement. Reviewing campaign performance and using the results to continually improve CRM activity. Producing monthly CRM reporting and sharing performance and key insights with senior stakeholders. Building email templates within the CRM platform and working alongside the creative team to make campaign creation quicker and more efficient. Managing the CRM communications calendar and balancing planned campaigns with new opportunities as they come up. Developing retention and reactivation campaigns aimed at reducing churn and winning back cancelled or lapsed customers. Using CRM activity to increase engagement, repeat purchases, attachment rates and average order value. Managing and supporting a CRM Executive, helping with their development while making sure day-to-day activity runs smoothly. The Person: Strong CRM and lifecycle marketing experience within a DTC or subscription-based business. Experience building and optimising automated customer journeys. A good understanding of customer retention, reactivation and loyalty strategies. Hands-on experience with CRM platforms such as Iterable, Klaviyo, Braze or similar. Experience running campaigns across email, SMS and other direct marketing channels. Strong knowledge of segmentation, personalisation and behavioural triggers. Experience with A/B testing and using campaign data to make decisions. A commercial mindset and a good understanding of metrics such as customer lifetime value, churn, repeat purchase rate and AOV. The ability to look at the bigger CRM strategy while still being comfortable getting involved in campaign delivery. Some knowledge of HTML and design software would be useful, particularly when creating and editing email templates. Strong communication skills and the confidence to work with different teams and senior stakeholders. Previous experience managing, mentoring or developing another member of a CRM team. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services