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hackajob is collaborating with Jet2.com to connect them with exceptional professionals for this role. \n We're looking for a Senior Internal Communications Executive to join our team. Reporting to the Senior Manager - Internal Communications and Engagement, you’ll play a key role in shaping and delivering clear, engaging and insight-led communications that keep our colleagues informed, connected and engaged. This is a fantastic opportunity for a proactive and forward-thinking communications professional who can balance strategic thinking with hands-on delivery, build strong relationships across the business and use insight to continually improve how we communicate with our colleagues. \n As our new Senior Internal Communications Executive, you'll have access to a wide range of benefits including: \n\n • Hybrid working (office-based Tuesdays and Wednesdays) \n, • Colleague discounts on Jet2.com flights and Jet2holidays packages\n, • Contributory pension scheme \n\n \n At Jet2.com and Jet2holidays we're working together to deliver an amazing journey, literally! We really drive forward a customer first ethos, creating unforgettable package holidays and flights. We could not do it without our wonderful people. \n What you'll be doing: \n\n • Lead communications delivery – coordinate communication and engagement plans, managing the communications calendar to ensure activity is well organised, joined up and delivered on time. \n, • Coach and develop others – provide day-to-day leadership, guidance and support to colleagues, helping to prioritise workload, build capability and confidence, and maintain high standards across the team.\n, • Create clear and engaging communications – write, edit and oversee content across a range of colleague communication channels, ensuring messages are clear, accurate, engaging and aligned to our key business priorities. \n, • Shape and improve our channels – use insight, feedback and performance data to identify opportunities to improve channel effectiveness, reach and engagement, helping us continually evolve how we communicate with colleagues. \n, • Colleague Engagement activity – support the delivery of colleague engagement campaigns, events, surveys, pulse checks and feedback activity, evaluating their impact and identifying opportunities for improvement. \n, • Use insight to influence – monitor communication and engagement performance, interpreting data and colleague feedback to identify trends, generate insights and make recommendations that shape future activity and strategy. \n, • Build strong stakeholder relationships – work collaboratively with teams across the business, providing communication advice and support, building trusted relationships and constructively challenging and influencing where appropriate. \n\n What you'll have: \n\n • Experience in Internal Communications, Engagement, HR, Marketing or a similar role, with strong creative writing, editing and communication skills. \n, • Experience developing forward thinking communication plans, managing competing priorities and delivering high-quality work to tight deadlines.\n, • Experience coaching and developing colleagues, with strong stakeholder management and influencing skills. \n, • A proactive, forward-thinking approach, with strong analytical skills and the ability to use insight and feedback to improve communications and engagement. \n, • Excellent attention to detail, sound judgement and good working knowledge of Microsoft 365, including Word, PowerPoint, Outlook, Teams and SharePoint. Working knowledge of creative design software also desirable. \n\n If you’re a proactive and forward-thinking communications professional who is passionate about engaging colleagues, developing others and using insight to make a real difference, we’d love to hear from you! \n Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight! \n #LI-Hybrid

Company DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We're one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionStart Here Grow HereAECOM aspires to set the industry standard for best practice in the management of client information, ensuring full compliance with legislative and regulatory requirements across programmes. The Information Manager is responsible for delivering an accessible, efficient, and compliant information management consultancy service that supports innovation and maximises the effective use of AECOM and client processes and systems.This role is critical in safeguarding client reputation by ensuring all project teams adhere to statutory obligations, industry standards, and established best practice in information management.As a Senior Information Manager, you will lead the development and delivery of robust, compliant, and value-driven information management practices across programmes and projects. You will ensure information is treated as a strategic asset—supporting informed decision-making, enabling digital delivery, and driving organisational value.You will establish and embed governance frameworks aligned with industry standards (e.g. ISO 19650, ISO 27001), oversee Common Data Environments (CDEs), and drive consistency, compliance, and continuous improvement across all information management processes.Here's what you'll do Strategic Leadership & GovernanceDefine and implement enterprise-level information management strategies aligned to organisational and client objectives.Establish and maintain IM policies, standards, and procedures in line with ISO 19650 and broader governance frameworks.Contribute to corporate information governance strategy and business planning.Promote a consistent, scalable approach to IM across programmes and portfolios.Compliance, Risk & AssuranceEnsure compliance with statutory, regulatory, and contractual requirements, including:ISO 19650 suiteUK GDPR & Data Protection Act 2018Freedom of Information Act 2000Public Records Act 1958Lead information risk management, ensuring risks are identified, reported, and mitigated.Provide assurance reporting to senior stakeholders (e.g., Senior Information Risk Owners, Information Asset Owners, Governance Boards).Maintain up-to-date knowledge of legislation, standards, and emerging best practice.Information Lifecycle & Data GovernanceOversee end-to-end information lifecycle management (creation, classification, storage, retrieval, retention, disposal).Define and implement data governance frameworks, including metadata standards, naming conventions, and classification structures.Ensure information quality, integrity, accessibility, and security across systems.Enable effective use of information for business intelligence and decision-making.Digital Systems & CDE ManagementLead the configuration, administration, and optimisation of digital platforms including:Common Data Environments (CDEs)Microsoft 365 / SharePoint OnlineAutodesk and related BIM platformsGovern access controls, workflows, metadata schemas, and automation.Ensure systems support ISO 19650 workflows and digital delivery requirements.Team Leadership & Capability DevelopmentLead, mentor, and develop Information Management and Document Control teams.Allocate resources effectively based on project priorities and risk profiles.Drive continuous improvement, innovation, and professional development.Promote a strong culture of collaboration, accountability, and data-driven delivery.Stakeholder Engagement & Change ManagementAct as a trusted advisor to senior stakeholders on IM risks, strategy, and opportunities.Engage with clients, contractors, and supply chain partners to align IM practices.Lead training, communications, and awareness initiatives to embed best practice.Support organisational change by driving adoption of digital and data-led processes.Reporting & Performance ManagementMonitor and report on IM performance, risks, and compliance against agreed KPIs.Maintain and track risk registers and improvement plans.Produce clear, insight-driven reports for governance forums and leadership teams.QualificationsHere's what we're looking forStrong knowledge of data modelling and information structures, including schemas, metadata, and classification aligned to ISO 19650.Ability to define data architectures enabling interoperability across CDEs, BIM, and enterprise systems.Basic understanding of Power BI and data visualisation, translating data into actionable insights.Awareness of AI and machine learning applications (e.g. automation, classification, predictive analytics).Experience with cloud platforms (e.g. Microsoft 365, SharePoint) supporting secure information management.Domain KnowledgeDeep understanding of:ISO 19650 (information management in context of BIM and digital project delivery)Information governance and records management principlesInformation security standards (e.g., ISO 27001, Cyber Essentials)Information classification, marking and handling (e.g., BS 10010:2017)Proven experience implementing governance frameworks and managing information risk.Soft SkillsStrong leadership and people management capability.Ability to influence senior stakeholders and drive strategic decisions.Excellent communication skills, with the ability to translate technical concepts into business value.Demonstrated ability to lead organisational change and embed new ways of working.Experience & QualificationsMinimum 8+ years’ experience in Information Management, Digital Delivery, or Data Governance within the built environment or infrastructure sector.Degree (or equivalent experience) in Engineering, Information Management, Data Science, or a related discipline.Experience aligned to senior-level frameworks (e.g., GKIM Level 6 or equivalent).Professional certifications desirable:Microsoft 365 / AzureISO 19650 PractitionerInformation Governance or Records Management certificationsSecurity RequirementsMust have or be able obtain SC Security Clearance.Additional InformationAt AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.About AECOMAECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodationsUKI@aecom.com if you would like to apply through the Disability Confident Interview Scheme.All your information will be kept confidential according to EEO guidelines.SummaryType: ContractFunction: Information TechnologyExperience level: AssociateIndustry: Construction

Organisational Change Manager \n £45K - £50K \n 12 Month FTC \n Leeds \n \n Role Overview: \n Our client is looking for an Organisational Change Manager to lead the people side of a varied portfolio of transformation and improvement initiatives. \n Working within a large and complex organisation, you will help teams prepare for, adopt and embed changes to systems, services, processes and ways of working. You will work closely with project teams, operational leaders and senior stakeholders to understand the impact of change and develop practical plans that support successful implementation. \n This is a broad, people-focused change role offering exposure across the full change lifecycle. You will have the opportunity to influence how change is delivered, build trusted relationships across the organisation and ensure that transformation activity achieves lasting adoption rather than simply reaching implementation. \n \n What You'll Be Doing: \n\n • Lead the people and organisational change activity across a portfolio of transformation initiatives.\n, • Assess how proposed changes will affect teams, roles, processes and ways of working.\n, • Develop clear change-management, stakeholder-engagement and adoption plans.\n, • Work with project teams and business leaders to define change requirements and priorities.\n, • Identify stakeholder groups and build effective engagement approaches for each audience.\n, • Facilitate workshops, impact-assessment sessions and change-planning meetings.\n, • Translate complex project activity into clear, practical messages for employees and stakeholders.\n, • Support leaders and managers in communicating and implementing change effectively.\n, • Identify likely barriers to adoption and develop appropriate interventions.\n, • Coordinate communication, training, readiness and implementation activity.\n, • Monitor change readiness and provide clear reporting on risks, progress and adoption.\n, • Evaluate the success of change initiatives and recommend improvements.\n, • Coach stakeholders through periods of uncertainty, resistance and transition.\n, • Promote consistent change-management practices across the organisation.\n, • Contribute to the continued development of organisational change capability.\n\n \n \n What We're Looking For \n \n\n • Experience delivering organisational change within a large, complex or multi-stakeholder environment.\n, • A strong understanding of change-management principles and the full change lifecycle.\n, • Experience completing stakeholder, readiness and people-impact assessments.\n, • The ability to develop and deliver practical change and adoption plans.\n, • Strong stakeholder-management skills, including experience working with senior leaders.\n, • Confidence facilitating workshops and influencing groups with differing priorities.\n, • The ability to communicate complex change in a clear and engaging way.\n, • Experience supporting changes involving technology, processes, services or organisational structures.\n, • A practical understanding of resistance, behavioural change and employee adoption.\n, • Strong planning and organisational skills, with the ability to manage multiple initiatives.\n, • The confidence to challenge constructively and provide credible change advice.\n, • A collaborative approach and the ability to work effectively with project, operational and specialist teams.\n\n \n Why Consider This Role? \n \n Own meaningful change activity \n You will take responsibility for the people side of transformation initiatives, helping shape how changes are understood, introduced and embedded across the organisation. \n \n Work across a varied portfolio \n The organisation is delivering change across technology, services, processes and ways of working. This will give you broad exposure rather than limiting you to a single programme or type of transformation. \n \n Influence senior stakeholders \n You will work closely with leaders, project teams and operational stakeholders, providing advice on change impact, readiness, engagement and adoption. \n \n Focus on lasting adoption \n The role goes beyond communications and project updates. You will help ensure that employees understand what is changing, why it matters and what they need to do differently. \n \n Develop your change-management career \n You will join an established and collaborative change environment, with opportunities to strengthen your consulting, facilitation, stakeholder-management and organisational-development experience. \n \n Make a visible impact \n Your work will directly influence whether important transformation initiatives are successfully adopted and deliver their intended benefits. \n Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. \n

Why Greencore? \n \n Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. \n Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. \n \n Here at Leeds, we make just over 40% of all UK frozen Yorkshire puddings; making us one of the UK's largest suppliers of frozen Yorkshire puddings to Asda, Morrisons & Tesco to name a few! \n \n What You'll Be Doing \n As Maintenance Engineer you will manage the the day to day maintenance tasks and site repairs to assist operations in achieving maximum productivity. \n\n • Complete fault finding, planned and preventative maintenance on plant and equipment to maximise equipment reliability and performance.\n, • Carry out fault finding, problem solving and establish route cause fixes to address equipment issues.\n, • Maintain ongoing communications with the operations team ensuring they are fully aware of all relevant engineering activities and schedules.\n, • Respond to internal customer needs to maximise production up time according to given priorities.\n, • Comply with food safety standards and controls to ensure all work is carried out correctly and safely.\n, • Record any stock removed from the Engineering stores to ensure accurate stock control.\n, • Complete all necessary documentation ensuring that it is kept accurate and is audit ready .\n, • Identify and recommend opportunities for improvements to promote Health and Safety and/or operational efficiency and effectiveness.\n\n \n What We're Looking For \n\n • Complete diagnosis of job maintenance.\n, • Prioritise own daily schedule and order of activities.\n, • Requesting Engineering parts via stores/Engineering Shift Manager.\n, • Refer to Engineering Shift Manager for specific work requests for significant process changes i.e. not like for like replacement to parts.\n, • Escalation to Shift Engineering Manager for performance driven issues as per local operating procedure.\n\n At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. \n \n If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. \n \n What You'll Get in Return \n\n • Competitive salary and job-related benefits\n, • Holidays\n, • Competitive matched pension contributions\n, • Life insurance up to 4x salary\n, • Company share save scheme\n, • Greencore Qualifications\n, • Exclusive Greencore employee discount platform\n, • Access to a full Wellbeing Centre platform\n\n Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. \n We reserve the right to close this advertisement before the stated closing date. \n \n \n Recruitment Fraud Warning: \n Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent. \n

The Assistant Product Line Manager supports the Product Management team in delivering successful product strategies across the Brown Goods category, which includes TVs, Soundbars, Laser TVs, Monitors. \n \n Key Responsibilities include: \n\n • Market Analysis: Support market research by analysing industry trends, competitor activity, customer needs, pricing, and market opportunities to provide insights for product planning.\n, • Product Planning: Assist Product Line Managers with new product testing, product planning, product launches, product specifications, and go-to-market activities in collaboration with HQ.\n, • Pricing & Promotions: Support the development of competitive pricing strategies, promotional activities, and product positioning by working closely with the Sales and Marketing teams.\n, • Planning & Forecasting: Analyse sales performance, inventory levels, and market trends to support demand forecasting, production planning, and stock availability.\n, • Performance Analysis: Prepare regular reports on sales, inventory, profitability, market share, and product performance to support business decisions and KPI achievement.\n, • Marketing Support: Coordinate with HQ and the UK Marketing team to support the development of product communications, promotional materials, and launch activities.\n, • HQ Coordination: Maintain regular communication with HQ on product, logistics, after-sales, and marketing matters, ensuring information is shared accurately and promptly.\n, • General Support: Provide administrative and analytical support to the Product Line Managers and undertake any other duties reasonably required by the business.\n\n \n Requirements: \n\n • Bachelor's degree or equivalent, Engineering or Business related degree is preferred.\n, • Previous experience in product management, sales support, commercial operations, or a similar analytical role is desirable.\n, • Fluent in both English and Mandarin Chinese (written and spoken).\n, • Strong analytical skills with excellent attention to detail.\n, • Proficient in Microsoft Office, particularly Excel and PowerPoint.\n, • Excellent organisational, communication, and time management skills.\n, • Self-motivated with the ability to manage multiple priorities in a fast-paced environment.\n, • Able to work effectively under pressure and meet deadlines.\n\n \n Benefits Include, But Are Not Limited To: \n\n • Competitive salary with bonus scheme\n, • Workplace pension\n, • 25 days of holiday plus Bank Holidays.\n, • In-house learning platform, develop your skills for your career and your role.\n, • Long service awards\n, • Salary sacrifice schemes\n, • Discounts on Hisense products\n, • Access to a shopping discount portal\n, • Restaurant and café discounts at our Leeds office\n, • Free onsite parking\n\n \n About Hisense \n Founded in 1969, Hisense is a global leader in technology for your home. We are passionate about making life enhancing technology accessible to the world through our innovations in televisions, laundry, refrigeration and other home appliances. \n \n To discover more about Hisense UK, please visit Hisense UK About \n \n IMPORTANT NOTICE \n\n • We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.\n\n \n\n • As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.\n\n \n\n • By submitting your application, you acknowledge that your personal data will be processed for recruitment purposes in accordance with UK data protection legislation. We may retain your details for up to 24 months following the conclusion of the recruitment process in order to consider you for future opportunities, unless a longer retention period is required by law. Your personal data may also be shared with affiliated companies within the Hisense Europe Group where necessary to support the recruitment process. You may withdraw your consent at any time by emailing us at huk.hr@hisense.com\n

For more than two decades, Netex has been developing a suite of workplace learning technology products, including learning management systems, learner experience platforms, content authoring tools, talent management systems, and bespoke e-learning solutions. We also provide off-the-shelf training courses and Edtech solutions for the academic and education marketplace. \n \n We operate globally, with offices across Spain, the UK, Mexico, North America and beyond — and we're growing. At Netex, we pride ourselves on innovation and creativity, great customer and learner experience, collaboration and partnership working, curiosity, and integrity. \n \n The Role \n \n We're looking for a Project Manager to lead the planning, execution, and delivery of learning and development (L&D) projects. You'll manage timelines, resources, stakeholders, budgets, and project risks to ensure our learning solutions are delivered effectively and aligned to business goals. \n \n The ideal candidate brings strong project management expertise, ideally within the learning industry, and the ability to coordinate internal teams and external suppliers to deliver high-quality learning experiences. \n \n What You'll Do \n \n Project Planning & Execution \n\n • Responsible for the successful delivery of projects to time, quality and budget, within the agreed project constraints.\n, • Develop comprehensive project plans, including scope, timelines, deliverables, resource allocation, and milestones.\n, • Oversee the end to end lifecycle of learning projects.\n, • Ensure all project activities align with organisational learning strategies and requirements.\n\n \n Resource Management \n\n • Manage internal project team members, subject matter experts, and cross‑functional resources.\n, • Select, brief, and coordinate external suppliers such as instructional designers, eLearning developers.\n, • Monitor workload distribution, capacity, and performance of both internal and external contributors.\n\n \n Quality Assurance (QA) Management \n\n • Establish and oversee QA processes for all learning materials and solutions.\n, • Review content, design, multimedia, and technical builds to ensure consistency, accuracy, accessibility, and brand alignment.\n, • Implement QA checkpoints throughout the project lifecycle (alpha, beta, final release).\n, • Ensure suppliers and internal teams adhere to quality benchmarks, standards, and compliance requirements.\n, • Facilitate user acceptance testing (UAT) and manage feedback cycles to improve solution quality.\n\n \n Stakeholder Management \n\n • Build strong relationships with stakeholders at all levels, including L&D leaders, business partners, and operational teams.\n, • Facilitate regular project updates, steering meetings, and communication plans.\n, • Gather requirements, manage expectations, and ensure stakeholder and subject matter experts’ alignment throughout the project.\n\n \n Change Management \n\n • Apply change management best practices to support successful adoption of learning initiatives.\n, • Identify change impacts, plan communications, and engage key stakeholders to drive awareness and readiness.\n, • Responsible for ensuring that scope creep within projects is identified and managed through the change management process and escalated when required.\n, • Support business leaders in embedding new behaviours and capabilities.\n\n \n Budget & Financial Management \n\n • Create, manage, and track project budgets, including supplier contracts, production costs, and resource spend.\n, • Provide accurate forecasting, financial reporting, and cost‑control oversight.\n, • Ensure all learning projects are delivered within approved budgets.\n\n \n Risk & Issue Management \n\n • Identify, assess, and mitigate project risks and issues.\n, • Develop contingency plans and escalate critical risks when needed.\n, • Maintain project documentation including RAID logs and status reports.\n\n \n Collaboration & Teamwork \n\n • Work collaboratively with multi‑disciplinary teams including instructional designers, developers, and business SMEs.\n, • Supports and delivers the priorities of the team in line with the overall priorities of the project.\n, • Contribute to a supportive, high‑performing team culture.\n, • Share best practices and promote continuous improvement in project delivery methodologies.\n, • Bids – support in scoping for bids as and when required.\n\n \n What We're Looking For \n \n Essential: \n\n • Strong project management skills, ideally with experience in Waterfall, Agile, or hybrid methodologies.\n, • Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.\n, • Experience coordinating vendors and external partners.\n, • Excellent communication, stakeholder engagement, and interpersonal skills.\n, • Strong analytical and problem-solving abilities.\n, • Budget management and financial reporting experience.\n\n \n Desirable: \n\n • Previous experience as a Project Manager, preferably within the e-learning industry.\n, • Knowledge of learning design, digital learning technologies, and L&D best practices.\n, • Awareness of Articulate Storyline and/or other eLearning authoring tools.\n, • Project management certification (e.g., PMP, PRINCE2, AgilePM).\n\n \n Why Join Netex \n\n • Hybrid working from our Leeds office.\n, • Healthcare, Employee Assistance Programme, and paid sick leave.\n, • A supportive, collaborative team culture built on honesty, integrity, and curiosity.\n, • The chance to shape learning experiences for a growing, international learning technology business.\n\n \n Virtual College by Netex is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and are happy to discuss any reasonable adjustments you may need during the recruitment process.

SAP GTS Manager / Delivery Consultant - remote \n \n \n About the Role \n \n \n We are seeking an experienced and highly motivated SAP Global Trade Services (GTS) Manager to join a growing team. As an SAP GTS Manager, you will play a pivotal role in delivering SAP GTS solutions to our clients across various industries. You will be joining an integrated offering of GTS consultants, developers, and trade advisory professionals that are providing services to leading firms in different industries. You will stay abreast of the latest developments and trends in SAP GTS and related technologies \n \n \n Connect to your skills and professional experience: You’re a natural at taking initiative and willing to learn and grow in different areas. You’ll grow our business without compromising standards, integrity, or culture. We’re all about letting our leaders lead, so we’ll give you the breathing space you need to do so. \n \n \n Responsibilities \n \n \n\n • Participate in the implementation of SAP GTS solutions at the client, specifically responsible for delivering compliance and customs solutions.\n, • Tasks include project management, change management, solution design, solution implementation, and end-user support & training.\n, • Lead and/or facilitate business process definition and modeling, checking the feasibility of this business model regarding SAP products and legal requirements.\n, • Guide a team to implement and configure the software to replicate required business processes and analytical/reporting needs.\n, • Develop and maintain strong client relationships, understanding their business needs and translating them into effective SAP GTS solutions.\n\n \n \n Qualifications \n\n • University degree or the equivalent by experience.\n\n Fluent in English; any other language is an asset \n \n Required skills \n \n\n • Extensive and in-depth SAP Consultant experience, involved in at least 2 SAP GTS project implementations.\n, • Eager to deep-dive into the SAP GTS Solution, specifically in the following domains: Compliance Management, Customs Management, Trade Preference.\n, • Good understanding of one of the processes: Sales & logistics operations or Supply chain management in ECC6 and SAP S/4HANA.\n, • Ability to drive client workshops independently and manage C-level communications.\n, • Reviewing and creating design documentation, functional specifications, and other planned deliverables.\n, • Providing quality assurance of the work delivered by your team.\n, • Programme delivery using agile and/or waterfall implementation methodologies.\n, • Operating within project governance frameworks, including planning activities, management of project risks, issues, and change requests.\n, • Worked in the capacity of a team lead and managed multicultural team members.\n\n \n Non-negotiables \n \n\n • Strong preference for applicants to have security clearance or eligibility to apply for same, due to potential work with Government & Public Sector clients.\n, • Be a UK National who is eligible for SC.\n\n \n Process \n \n Interviews will be conducted via Teams and start dates confirmed quickly. The role is classed as remote, however there may be the odd ad-hoc requirement for Client meetings in London or Birmingham. \n \n Please email me your CV for an immediate response - these are the most urgent roles that I am working on - bradley@primapartners.de

Agile Delivery Manager (SFIA 5 ADM) – | Leeds or Newcastle \n \n Rate: Up to £440pd \n Clearance: BPSS Eligible \n Location: Leeds or Newcastle – 40% on site (travel once per sprint included in the 40%) \n \n We’re looking for an experienced SFIA Level 5 Agile Delivery Manager to join a large public sector organisation, supporting two department-wide digital initiatives focused on improving internal communications and engagement. \n \n About the projects: \n One project is reviewing and restructuring communication and engagement tools, addressing high volumes of communication dispatch but low levels of interaction. Having completed its business research phase, it is now moving into a pilot phase, with four pilots running between April and September 2026. The second project is reviewing and designing a new intranet to replace the current third-party platform. Both projects overlap and are essential to restructuring the organisation’s communications and guidance. SFIA Level 5 is required given the scale and department-wide nature of both projects, which demand sustained management and experience to deliver successfully. \n \n What you’ll do: \n\n • Manage projects end-to-end, ensuring delivery to agreed parameters of quality, time and cost\n, • Manage plans, risks, issues and dependencies, escalating effectively where necessary\n, • Encourage collaboration and shared ownership across the team; manage conflict and help build a positive team culture\n, • Build and manage stakeholder relationships across internal teams and suppliers, proactively identifying and managing risks and issues\n, • Track and manage project progress and budget, producing accurate reporting to senior teams and governance boards\n, • Actively manage change and governance for your projects, factoring in cross-project impacts\n, • Communicate consistently across internal and external stakeholders, tailoring messages appropriately\n, • Act as a point of contact for third-party suppliers\n, • Cover the full lifecycle from discovery through to live\n\n \n What you’ll need: \n\n • Strong experience delivering digital project management roles\n, • Experience leading a team - Experience working collaboratively across boundaries\n, • Strong Agile knowledge\n, • Ability to apply appropriate project management methods and tools\n, • Ability to agree project approach with stakeholders and prepare realistic plans (including quality, risk and communications plans), tracking activities against the project schedule and managing stakeholder involvement as appropriate\n\n

Customer Learning Manager \n \n Location: Leeds (3-4 days onsite) \n \n About the Company \n An AI-powered customer engagement platform helping businesses automate customer communications, streamline operations, and drive growth through intelligent workflows. The platform brings together customer conversations across calls, email, SMS, WhatsApp, and web channels while enabling businesses to automate repetitive administrative and operational tasks. \n The Opportunity \n This is an opportunity to build and lead the customer learning function from the ground up. \n Working closely with Customer Success, Product, and Leadership teams, you will create structured learning programmes that drive customer adoption, platform engagement, and long-term success. \n \n Key Responsibilities \n\n • Lead customer adoption across the platform.\n, • Design onboarding programmes and customer learning journeys.\n, • Build training content, user guides, videos, workshops, and webinars.\n, • Create a scalable LMS and customer education function.\n, • Deliver virtual and in-person training sessions.\n, • Measure adoption, workflow utilisation, and learning effectiveness.\n, • Gather customer feedback and continuously improve learning experiences.\n, • Work closely with Product and Customer Success teams to ensure customers maximise value from the platform.\n\n \n Candidate Requirements \n\n • 4-5+ years' experience in Customer Education, Customer Enablement, Learning & Development, Customer Success, or a related field.\n, • SaaS or software industry experience.\n, • Experience building structured learning programmes and training content.\n, • Strong stakeholder management skills.\n, • Excellent presentation and facilitation skills.\n, • Experience measuring adoption, engagement, and learning outcomes.\n\n \n Desirable Experience \n\n • Startup or scale-up environment experience.\n, • Experience implementing or managing an LMS.\n, • Customer Success Enablement or Product Education experience.\n, • Experience building a learning function from scratch.\n\n \n Package & Benefits \n\n • 30 days holiday.\n, • Standard pension.\n, • Hybrid working (3-4 days per week in Leeds).\n, • Young, collaborative team environment.\n, • Bi-monthly company socials.\n, • Approximately 35 employees with 15-20 people regularly in the office.\n, • Target process completion within one month.\n\n \n This is an ideal opportunity for someone who enjoys building functions from scratch, thrives in a high-growth SaaS environment, and wants to own the customer learning experience end-to-end. \n

Company description:Water Utility Company based in Yorkshire region of England.Job description:Supplier Relationship ManagerWe offer a competitive salary, depending on experience £74,000 - £79,500 (band 3b)A company car lease/allowance scheme (£500 per month/£6,000 per year, based on full-time employment on joining the company). You can opt to sign up to the EV Car Salary Sacrifice Scheme 6 months after joining the company.Annual incentive related bonus ( up to 15% of annual salary)Private health care (self only)Attractive pension scheme (up to 12% company contribution)Life assurance cover of 4 times pensionable salary25 days annual leave plus bank holidays plus 2 extra wellness days!A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.Retail savings schemeOnline GP service, cycle to work scheme, gym membership discounts and many more!Location: We are planning for this role to be based in our Leeds Valley Park office from end of Summer 2026 (any changes to this schedule may result in the role being based in Bradford in the short term). Hybrid Working (2 days office a week)Work type: Permanent. 37 hours per week, Monday Friday.We have an exciting opportunity for a Supplier Relationship Manager to join the Commercial Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?What we do:Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this.We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity.New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Commercial Services are a key part of how we plan to meet the changing expectations of customers and regulators.The Supplier Relationship Manager plays a pivotal role in embedding and sustaining a mature Supplier Relationship Management (SRM) approach across Yorkshire Water, ensuring both the organisation and its supply chain partners operate strategically rather than through transactional or tactical behaviours. The role champions the value of SRM across the business, building and nurturing strong, collaborative relationships with strategic and critical suppliers to unlock innovation, drive continuous improvement, and maximise value. Working closely with supplier relationship owners and internal stakeholders, the role supports the delivery of long-term supplier performance, cost efficiencies, and Environmental, Social and Governance (ESG) outcomes, helping to create a resilient, high-performing, and future-focused supply chain.Where you fit in:As our Supplier Relationship Manager you willChampion and embed Supplier Relationship Management (SRM) principles, governance frameworks, and best practices across Yorkshire Water, driving a consistent strategic approach to supplier engagement and preventing a drift into transactional behaviours.Provide leadership, coaching, and guidance to relationship owners and stakeholders, supporting the ongoing development and maturity of SRM processes, governance structures, tools, and ways of working.Support operational leads in managing strategic and critical supplier relationships, ensuring alignment with business objectives and fostering trusted partnerships that deliver long-term mutual value.Facilitate structured engagement between Yorkshire Water and suppliers, identifying and mitigating risks while maximising opportunities for collaboration, innovation, and improved performance.Drive value creation through continuous improvement initiatives, cost efficiencies, supplier innovation, and the delivery of measurable business benefits while embedding ESG priorities across supplier performance frameworks.Promote and enhance the effective use of SRM tools, including supplier relationship reviews, innovation hubs, scorecards, and performance dashboards, ensuring insights are translated into actionable outcomes.Lead supplier engagement strategies, forums, and communications, acting as a key escalation point for complex relationship issues and strengthening Yorkshire Waters reputation as a collaborative and forward-thinking partner.Work collaboratively across Commercial, Operations, Procurement, Finance, and ESG teams to drive cultural change, manage strategic risks, ensure regulatory compliance, promote health and safety excellence, and deliver industry-leading performance, productivity, and continuous improvement.What skills & qualifications you will need:Qualified to at least MCIPS Level 5 or equivalentProven experience in Supplier Relationship Management (SRM), commercial, procurement, or contract management roles, with a strong track record of managing strategic supplier relationships in complex organisations.Strong understanding of SRM principles, supplier performance management, continuous improvement methodologies, and the delivery of value through supplier collaboration, innovation, and cost efficiencies.Knowledge of commercial and contract management practices, with an understanding of ESG requirements and their application across supply chains and supplier performance frameworks.Experience of leading or contributing to SRM programmes and driving best practice, with a focus on continuous improvement, innovation, and identifying new ways of working.Excellent communication, influencing, and stakeholder management skills, with the ability to build effective alliances and engage colleagues, suppliers, and partners to achieve shared business objectives.Strong commercial awareness and sound judgement, with the resilience, drive, determination, and disciplined approach required to operate successfully in a complex and changing environment.Knowledge of the utility sector, particularly the water industry and its regulatory landscape, with experience of working within regulated or infrastructure-based environments being highly desirable.Collaborative, proactive, and relationship-focused leader, committed to outstanding safety performance, organisational excellence, and delivering sustainable business improvements through strong supplier partnerships.Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy!Do we sound like your cup of tea?If youve got experience as a Supplier Relationship Manager and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.Closing date 18th AugustIf successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.All our roles are subject to a medical questionnaire, and further medicals when required.We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.No agencies please.TPBN1_UKTJ

Senior Accounts Manager | Leeds, LS11 | Full Time | £40,000 - £45,000 per annumOur client is a growing SME seeking an experienced Senior Accounts Manager to join its small but busy finance team. Working alongside an Accounts Assistant, you will play a key role in supporting the Directors and wider management team, ensuring the finance and commercial function operates efficiently within a fast-paced, high-volume environment.The RoleYou will take ownership of the day-to-day finance function, overseeing and performing all aspects of the accounts department from transactional accounting through to management accounts preparation. Responsibilities include purchase and sales ledger, nominal ledger, VAT, payroll, imports, sales invoicing, supplier payments, credit control and financial reporting.This is a hands-on role suited to an organised, detail-oriented finance professional who is experienced and confident working across the full finance and bookkeeping function while managing manual, multi-stage processes within a fast-paced SME environment.As a senior member of the management team, you will contribute beyond the finance function, playing an active role in the day-to-day running of the business. You will work closely with the Directors, providing commercial and operational input, supporting strategic decision-making and stepping in to support other managers and business functions when required. This role requires a proactive, adaptable leader who is committed to the continued success and growth of the business.Key ResponsibilitiesTake responsibility for the day-to-day running of the accounts department through to management accounts, ensuring all daily, weekly and monthly tasks are completed to schedule.Manage and process all transactional accounting activities within a high-volume, fast-paced sales environment.Process purchase ledger, sales ledger and nominal ledger activities.Manage and process customer credits, refunds and adjustments as part of the returns process, ensuring accuracy, appropriate approvals and effective resolution of complex customer account queries.Perform daily and monthly bank reconciliations.Prepare and submit VAT returns.Process monthly payroll, PAYE and pension submissions.Manage supplier payments and proactively manage and process customer credit control activities.Process and manage import transactions and foreign exchange activities.Make informed commercial decisions regarding customer accounts, credit limits and financial risk.Work closely with the sales team, providing timely and accurate customer financial information to support and busy sales department deliver excellent customer service.Manage a busy inbox and customer communications, providing prompt, professional and accurate responses to customer queries while delivering excellent customer service and maintaining strong customer relationships.Work with external accountants to provide accurate management accounts information and provide financial reporting and analysis to support the Directors.Oversee the administration of Sage HR, ensuring employee records, holiday entitlements, leave requests and related HR information are accurate, compliant and kept up to date.Support managers with day-to-day people administration and HR processes, ensuring consistency, accuracy and confidentiality.Work closely with the Directors to maintain strong financial control and provide full visibility of all financial matters, ensuring accurate information, analysis and supporting documentation are available to enable informed decisions and Director sign-off.Ensure financial and administrative processes are followed consistently, accurately and within agreed timescales.Build strong relationships across all departments, acting as a trusted member of the management team and supporting colleagues throughout the business.Step up to provide management support and cover for other managers during periods of absence, annual leave or increased business demand, ensuring continuity of operations.Contribute to the wider running and success of the business, supporting operational and commercial activities as required.Support and implement wider business projects and initiatives as required.RequirementsEssentialSignificant experience working within a fast-paced SME environment.Extensive experience using Sage 50 Accounts.Excellent understanding of all aspects of bookkeeping.Experience managing the full transactional accounting function within a high-volume environment.Strong working knowledge of VAT, payroll, PAYE, bank reconciliations and management accounts preparation.Experience and competency of processing import transactions and foreign exchange.Experience working with sales teams and making commercial decisions relating to customer accounts and credit management.Experience and confidence to work closely with business owners and senior managers.Proven ability to contribute as a senior member of an SME management team, supporting wider business operations beyond the finance function.Strong leadership, communication and interpersonal skills, with the confidence to influence, support and collaborate with colleagues at all levels.Excellent organisational skills with exceptional attention to detail.Strong analytical skills with the ability to understand the detail behind the numbers and ensure accuracy throughout the transaction lifecycle.Ability to multitask, prioritise effectively, work ahead of deadlines and manage multiple priorities.Trusted, approachable and dependable, with the ability to build strong working relationships across the business.Comfortable working with paperwork, supporting documentation and multi-stage finance processes.Able to work independently with minimal supervision, taking ownership and accountability for your workload.Flexible and adaptable, with a willingness to step into wider operational and management responsibilities when required.Experience working within an owner-managed SME of a similar size.What's In It For You?Bank holidays offBirthday holidayBonusHealthcareBuy holiday schemeFree on-site parkingWhat's next? It's easy! Click "APPLY" now! We can't wait to hear from you.Your data will be handled in line with GDPR.TPBN1_UKTJ

About The RoleDue to our continued growth, we are looking for a Regional Operations Manager to join our team, overseeing the delivery of soft FM services to our expanding client base.This is a full time role, which will require regular travel to clients sites within and around our North East region. Due to the nature of our business, there will be a requirement for flexibility on working hours. Some weekend work will be required as well as the potential for longer distance travel which could see overnight stays. Duties and ResponsibilitiesImplementation of the company strategy to allow us to reach our objectives. Review the financial forecasts and company targets. Leading, motivating and effectively managing your people to allow the Company strategies and your objectives to be implemented and delivered. Providing your people with clear job role and responsibilities, objectives and KPIs and regularly providing them with feedback on, and adequate reward for, their performance. Effectively managing poor performance, taking guidance from HR. This may include taking disciplinary action where appropriate, in line with Company procedures. Managing absence of direct reports in line with Company policies and procedures. Communications regularly with your Region on business objectives, team performance and other relevant issues. Ensuring that all direct and indirect reports are aware of their responsibilities regarding Health & Safety, Environmental, Sustainability and Quality policies. Winning sufficient new business to meet budget targets and ensure that all resource is fully utilised. Developing and maintaining strong relationships with clients, contract decision makers, staff and external bodies to aid business development and retention. Attending customer meetings as required. Developing the service offering in line with client requirements, responding to client concerns and implementing corrective / preventative action when required. Continually improving the gross profitability of your Region by implementing and maintaining effective estimating, project management and cost control process and procedures. Ensuring all projects meet or exceed financial targets, putting plans in place to address any potential shortfalls. Escalating commercial issues to the Managing Directors where appropriate. Demonstrating within their sphere of control a proactive approach to compliance with legislative requirements and the standards achieved and maintained by the business. Ensuring organisational arrangements are suitable and sufficient and communicated throughout the areas of the business for which they have responsibility. Establishing in conjunction with health and safety manager a programme of training for all line managers and operatives to ensure that they have the skills, knowledge and experience for the roles and tasks for which they are given.Ensure that the allocated Projects/ Operations Director has the resources to meet legislative requirements and contractual obligations applicable to this project. Establish ongoing support and liaison with the health and safety team to ensure that the entire project team have the necessary support for preparing this Management Health and Safety Plan, planning the works and monitoring the project throughout the construction phase. Qualifications and SkillsExperience in successfully managing a large team delivering high value turnover. IOSH Managing Safely qualification or willingness to complete the training with SBFM within the first 3 months of employment. Management of Health and Safety policy and standards. PC literate with a working knowledge of Microsoft office. CDM regulations knowledge. Commercial Awareness. Experience of commercial management and reporting on WIP. Full driving licence. The successful candidate will receive:20 days holiday plus bank holidaysCar allowancePension SchemeInternal mentoring scheme Regular company eventsCommitment to SBFM ValuesBe a Good Person We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative. Play as a Team Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team. Think Differently We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth. Make an Impact It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win. About YouAbout UsOur Company is one of the UK’s leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide.We are transforming the commercial cleaning space, combining pioneering future-fit technology and innovation with an ambition to ensure that every colleague has progression opportunities through dynamic training, development, and access to education.All LocationsSheffield, Leeds, Wakefield, YorkAll Locations is a required fieldAll DepartmentsFacilitiesAll Departments is a required fieldAdvertising Salarycompetitive Salary DOE + Car allowance

Company description: Water Utility Company based in Yorkshire region of England. Job description: People Project Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: Salary & Benefits - We offer a competitive salary of around £50-53k per annum, depending on experience. Annual performance related bonus Attractive pension scheme (up to 12% company contribution) Life assurance cover of 4 times pensionable salary 25 days annual leave plus bank holidays plus two wellness days! A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office to Leeds Valley Park in September 2026, so youll be based from there in the future. There will be hybrid working in place for this role, with an expectation to be in the office 2-3 days per week. Work type: This is a permanent role. Working 37 hours per week, Monday Friday between the working window of 8:00am-6:00pm. We have an exciting opportunity for a Project Manager to join the People Team at Yorkshire Water and be a part of driving key business change. Could this be you? What we do:? Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this.? We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Where you fit in: We are looking for a forward thinking and accomplished project manager to provide specialist support and insight, to lead a review of current ways of working and HR practices. The review will take into account internal data, industry standards and external best practice and be instrumental in implementing changes to support the delivery of our people strategy. Within the wider people function you will support the wider change programme as required as a specialist on Reward/Employee Relations/People related activity collaborating with the relevant specialist teams where necessary. What skills and qualifications you will need: We are looking for the successful candidate to have had considerable experience in delivering People and HR transformation projects in a live unionised, operational environment. You will have a proven track record of delivering business change, project management, planning, and financial / budget management and have achieved APM or similar certification You will have experience of leadership and managing multi-disciplinary teams through the project life cycle. You will have robust financial management skills and commercial awareness to allow for effective business decision-making Excellent communication skills, you will lead on engagement with key stakeholders and ownership of wider communications Able to work on own initiative and self-manage An effective time manager, capable of meeting timescales, with the ability to multi-task A team player, supports colleagues to achieve the best outcome and values the input of colleagues Diligent with strong attention to detail Advanced user of Microsoft Office packages Excel, Project, PowerPoint, and Word Valid UK driving licence is required as travel to different sites, will be expected in the role as part of insight gathering. We embrace a flexible working model, where our hybrid setup typically requires an average of 2-3 days in the office per week. This could be slightly more when collaborative efforts, training, workshops or meeting deadlines demand it. For those who prefer to work on-site, our office is open Monday-Friday during working hours. If youre an experienced HR Project Manager and want to help us deliver business change then apply today to find out what a career with Yorkshire Water can offer for you.? Please apply online and submit an up-to-date CV and covering letter outlining your suitability for the role. Recruitment Process: Closing Date 21st August, 2026 TPBN1_UKTJ

Healthcare Solicitor – Medical Protection SocietySalary: Very Competitive + BonusLocation: LeedsMedical Protection SocietyHealthcare Solicitor (Claims Manager)CapeClarke is exclusively retained by Medical Protection Society with regard to its search for a new Healthcare Solicitor (Claims Manager) for its newly refurbished office in Central Leeds.About the FirmMedical Protection Society are the world’s leading member-owned, not-for-profit protection organisation for doctors, dentists, and healthcare professionals.Founded in 1892, they exist to protect and support the professional interests of almost 300,000 members around the world, helping them to understand and navigate the ongoing challenges of modern practice. Today they proudly support members in the United Kingdom, Ireland, South Africa, New Zealand, Australia, Hong Kong, Singapore, Malaysia, the Caribbean, and Bermuda.Their in-house experts can assist members with the wide range of legal and ethical problems that can arise from their professional practice. This can include assistance with clinical negligence claims, complaints, medical and dental council inquiries, legal and ethical dilemmas, disciplinary procedures, inquests, and fatal accident inquiries.At the MPS their philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. They do this by promoting risk management through our workshops, e-learning, clinical risk assessments, publications, conferences, lectures, and presentations. They also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions.Role & ResponsibilitiesThe primary duties of the Claims Manager (Healthcare Solicitor) are as follows:Service Delivery:Deliver the performance of assigned claims files in accordance with governance, policy and process ensuring quality and fair outcomes for the member and the membership fundWhere applicable, deliver regulated claims activities which complies with the necessary regulatory standards for operating in Lloyd’s markets.Proactively manage assigned claims files and work effectively to deliver within agreed SLAs ensuring maximum efficiency is achieved through ensuring strategies and case plans are in place, whilst providing an excellent service to the member.Use technical expertise and commercial judgement to adopt a strategic approach to claims resolution whilst providing outstanding levels of service to the MPS membershipSupport Claims Handling projects/initiatives ensuring delivery of projects to time, cost and quality – delivering a return on investmentFinancial:Manage all spend incurred serving members in accordance with MPS organisation governance and policyMinimise claims costs by setting accurate claims estimates and proactively managing estimates, challenging costs and invoices from all third partiesDetermine the level of member assistance to be granted in accordance with the membership policy and escalate claims cases where out of policy discretion requires consideration.Member:Manage informal complaints / expressions of dissatisfaction to achieve first touch resolution for our members and in accordance with policy standards and process ensuring fair outcomes for members, the membership fundSeek opportunities to continuously improve ways of working and contribute to team, department and divisional continuous improvement projects aimed to drive operational efficiency and great member experiences and outcomesAlways deliver good outcomes for members and compliance with associated policies and standards set out by Council, its committees and delegated authoritiesUsing the most appropriate channel of communications, keep members regularly informed ensuring the advice and support reflects policy, relevant codes of practice, is technically accurate and with outcomes delivered in a professional and empathetic manner.People:Take accountability for own training, competence, performance and engagement of self and colleagues ensuring clarity on own accountabilities and comply with all governance, legislation, policy standards and processes.Take learnings from all Quality Monitoring and Outcome and Quality Assurance results to enhance own performance and quality service and outcomes for membersBuild key relationships with internal and external stakeholders as necessary, liaising on claims to enhance quality service and outcomes for membersAs own competence develops, coach, mentor and actively share learnings, knowledge and best practice with colleagues.Take an active role in promoting a more inclusive environment, which aligns with our commitment to celebrate and promote diversity.Risk:Identify and report risks and issues identified within Claims Handling and across MPS to enable resolution and mitigation of potential impact on MPS, members and colleagues.Adhere to appropriate business policies, processes, controls and regulatory requirements (as applicable) to ensure claims handling within risk appetiteMake key claims handling decisions and use own judgement on when to escalate to the appropriate teams, considering the requirements of the individual case and memberComply with applicable professional ethical guidance and all relevant internal policy and procedures, including those relating to health and safety, data protection, IT security and all those contained within the staff handbookResponsibilities:Provide cross team and departmental support where required to ensure KPIs are met and service standards are maintainedSupport decision making in key internal governance meetings by representing the member voice and ensuring technical input is considered on matters; for high profile cases ensure the reputation of MPS is protectedSupport the management of external and internal stakeholders by advocating the service delivered by MP&S; contribute with technical input into articles, webinars and presenting at conferences and support Claims Assistants in their development.Undertake other duties and tasks that from time to time may be allocated to the jobholder that are appropriate to the grade or roleEngages constructively with cultural and strategic changes taking place across the business.More detail can be found in the job description.The candidateThe ideal candidate will have a minimum of 4-12 years post-qualification experience in handling clinical negligence healthcare matters. The MPS will consider candidates who have either claimant or defendant healthcare clinical negligence experience.For a confidential discussion about this opportunity at Medical Protection Society, please contact Craig Heywood at our exclusively retained Director, CapeClarke Legal Recruitment, on 07990068183 or by email to craig.heywood@capeclarke.com. All direct or third party CVs or enquiries will be directed to CapeClarke.

As a Marketing & Communication Manager, you will manage the school's marketing and communications function, shaping how the school is seen, experienced, and chosen by families and employees. Proficiency in digital marketing platforms, content management systems and marketing analytics tools. Manage

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A strategic digital agency is seeking a PR & Communications Manager to deliver strategic communications for the UK and US markets. This full-time, mid-senior level position involves occasional travel between the UK and US and requires a proactive approach to communications across multiple channels.

You will bring strong digital and content design expertise and be comfortable using audience insight, user needs and user stories to shape effective communications and engagement activity. This is an exciting opportunity for an experienced communications and engagement professional to help shape tha

ThePlaceToBe in Leeds is seeking a Marketing Executive to support delivering campaigns, content and communications across the business, helping strengthen the brand and drive growth. You will work closely with the Marketing Manager, manage social media content, assist email campaigns, update website

As Commercial Support Manager, you'll provide critical project, process and administrative support to the Commercial Director while helping drive commercial performance across the business. Provide executive support to the Commercial Director, including diary management, communications, meeting coor

TPT Retirement Solutions is seeking an experienced CRM Manager to establish and grow our CRM capability, delivering clear, insight-led communications to members and employers.

As Digital PR Manager, you’ll be central to how digital PR, SEO, content and organic social come together – connecting strategy with delivery in a newly created role that reflects the growing importance of integrated communications within our agency. A proactive, tenacious approach, motivated by

A leading sports streaming service is seeking a Communications Manager in Leeds. This role involves shaping communications, crafting narratives for technology and product initiatives, and managing multi‑stakeholder communication projects.

Our client, a fast-growing lifestyle brand, is seeking a strategic, creative, and results-driven Communications Manager to elevate their external communications and brand visibility. As Communications Manager, you will work closely with the Head of Brand and cross-functional teams to craft and imple

A leading performance marketing agency is looking for a Paid Communications Manager (Outreach) to support iGaming clients. The role involves managing outreach strategies across global markets and ensuring compliance with SEO objectives. Candidates should have experience in digital outreach, a strong

We're looking for a creative, strategic and delivery-focused Communications and Engagement Manager to shape how colleagues experience the biggest transformation programme in our history. And you can play your part too - join our Business Readiness team as our Transformation Communications and Engage

The PR & Communications Manager is responsible for delivering strategic communications across the UK and US markets. PR & Communications Manager (UK/US). Proven experience in PR, communications, or media relations.

TPT Retirement Solutions are seeking to recruit an experienced CRM (Customer Relationship Management) Manager to establish and grow our CRM capability, helping us deliver clear, engaging and insight‑led communications to members and employers. TPT Retirement Solutions (TPT) is one of the UK’s le

Month Secondment Opportunity – Business Manager. Individuals applying would need their Line Manager’s and Department’s permission that they are able to join the NWF on secondment. It is important that you have agreement from your line manager and HR team to be released quickly.

An experienced Interim Communications Manager is required on an initial three-month contract. They are currently seeking an experienced communications professional to provide interim support across media relations, stakeholder engagement and internal communications. Experience delivering communicati

Leeds Teaching Hospitals NHS Trust is seeking an experienced R&I Marketing and Communications Manager to lead communications across the Research & Innovation portfolio.

Head of Marketing Leeds | £60,000 Per Annum About the Role: We are working exclusively with an established and growing education services provider in Leeds to recruit an ambitious and commercially focused Head of Marketing. This is a senior leadership opportunity for an experienced marketing professional who can take ownership of the organisation's marketing strategy, strengthen its brand presence and support continued growth across its education services. You will lead the development and delivery of a comprehensive marketing strategy, working closely with senior leadership, operational teams and education professionals to increase brand awareness, engagement and enquiries. This is an opportunity for someone who wants genuine ownership and influence, rather than simply managing day-to-day marketing activity. The Role: As Head of Marketing, you will: Develop and deliver the overall marketing strategy aligned to organisational growth objectives. Lead and manage the marketing function, setting clear objectives and performance measures. Strengthen brand positioning across the education services portfolio. Develop campaigns that increase awareness, enquiries, referrals and engagement. Manage digital marketing activity across website, SEO, PPC, email and social media. Develop and manage content strategies across multiple channels. Oversee website development, optimisation and ongoing content. Use analytics, market insight and campaign data to measure ROI and improve performance. Work closely with Business Development and Operations to support lead generation and growth. Develop marketing materials and communications for parents, professionals, commissioners and key stakeholders. Identify emerging market trends and opportunities across the education and SEND landscape. Manage external agencies, suppliers and marketing partners where required. Own the marketing budget and ensure activity delivers measurable commercial value. Develop internal communications and support employee engagement initiatives. Ensure all marketing activity reflects the organisation's values, reputation and regulatory requirements.About You: We are looking for an experienced marketing professional who combines strategic thinking with strong commercial execution. You will ideally have: Proven experience operating at Head of Marketing, Marketing Manager or Senior Marketing Manager level. Experience developing and implementing a multi-channel marketing strategy. Strong digital marketing experience across SEO, PPC, social media, email and websites. A track record of delivering measurable growth through marketing activity. Strong brand and content development experience. Experience managing budgets, agencies and marketing suppliers. Excellent analytical skills with the ability to interpret data and demonstrate ROI. Strong stakeholder management and communication skills. Experience leading, mentoring or developing a marketing team. A commercial mindset and the ability to link marketing activity to organisational growth.Experience within education, SEND, children's services, healthcare, care or another regulated services environment would be advantageous, although strong transferable marketing experience will be considered. What We're Looking For: We're looking for someone who can own the marketing function and make an impact. You won't simply be managing campaigns, you'll be responsible for shaping how the organisation is positioned in the market, increasing visibility, supporting growth and developing a consistent and engaging brand. If you're a commercially minded marketing leader who enjoys working in a growing organisation and wants the opportunity to make a genuine difference, we'd like to hear from you. For more information or a confidential discussion about the opportunity, please get in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Shape Our Voice. Engage Our People. Drive Our Culture. As our organisation continues to grow, we are looking for a creative, enthusiastic, and people-focused Marketing Executive to join our Marketing Team. Working closely with the Marketing Manager and partnering with our People Team, this newly created role will support the delivery of internal communications, colleague engagement, employer branding, and people-focused marketing campaigns across the organisation. This is an exciting opportunity for a marketing professional who enjoys storytelling, creating engaging content, celebrating people, and bringing organisational culture to life. You will play a key role in helping colleagues feel informed, connected, recognised, and valued throughout their employee journey, while supporting recruitment marketing initiatives that attract high-quality talent to the organisation. What You'll Do Internal Communications & Employee Engagement Support the delivery of the organisation's internal communications and employee engagement strategy. Coordinate and maintain the internal communications calendar, ensuring timely and engaging colleague communications. Create compelling content including newsletters, colleague stories, leadership messages, blogs, announcements, and internal campaigns. Translate organisational updates, business priorities, and people initiatives into clear, engaging communications. Support colleague engagement initiatives that encourage two-way communication, feedback, recognition, and celebration. Promote wellbeing initiatives, colleague benefits, learning opportunities, and organisational campaigns. Monitor engagement metrics and feedback to continuously improve internal communication effectiveness. Ensure all communications reflect the organisation's values, culture, and brand identity. Internal Platform Management Manage and maintain the internal colleague platform. Create and publish internal news, recognition stories, wellbeing content, colleague updates, and organisational announcements. Ensure content remains current, relevant, accessible, and engaging. Identify opportunities to increase colleague participation and engagement across the platform. Recruitment Marketing & Employer Brand Support recruitment marketing campaigns to attract and retain talented colleagues across the organisation. Create engaging content that showcases the organisation's culture, career opportunities, colleague experiences, and development pathways. Work closely with Recruitment Leads and People Team colleagues to promote the organisation as an employer of choice. Develop colleague stories, testimonials, and employer brand content for recruitment campaigns. Content Creation & Creative Design Act as a key contributor to content creation across internal and people-focused marketing campaigns. Design and produce high-quality marketing assets including: Recruitment adverts Social media graphics Posters and campaign materials Event branding and promotional collateral Social Media & Campaign Management Support the delivery of the organisation's people and culture content strategy across social media channels. Create engaging social media content highlighting colleague achievements, career opportunities, events, and organisational culture. Monitor campaign performance and provide insight to support continuous improvement. Support community management by responding to comments and messages where appropriate. Events Coordinate and support recruitment events, careers fairs, conferences, colleague engagement activities, and launch events. Assist with event planning, logistics, promotional communications, and post-event reporting. * Support on-site activity where required, ensuring all materials are professionally delivered and aligned to brand standards. About You We are looking for a creative and organised marketing professional who is passionate about people, culture, and communications. You will enjoy speaking to colleagues, building relationships, creating engaging content, and developing campaigns that help colleagues feel connected and valued. You'll be a natural storyteller with strong communication skills, excellent attention to detail, and the ability to manage multiple projects in a fast-paced environment. Essential Requirements Minimum of 2 years' experience in marketing, internal communications, employee engagement, employer branding, or a similar role. Degree or equivalent qualification in Marketing, Communications, Public Relations, Business, or a related discipline. Excellent written and verbal communication skills. Strong content creation and copywriting abilities. Experience creating digital content across multiple channels. Good design skills and experience using creative design software such as Canva or Adobe Creative Suite. Strong organisational and project management skills. Ability to build positive relationships with stakeholders across all levels of the organisation. * A collaborative approach and genuine passion for creating positive colleague experiences. Desirable Experience managing intranet or employee engagement platforms. Knowledge of employer branding and recruitment marketing. * Experience using social media management and analytics tools. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Head of Marketing £60,000 | Hybrid | Leeds area Diamond Search Recruitment is delighted to be representing our client in the recruitment of an experienced and commercially minded Head of Marketing. This is a senior opportunity to lead the marketing, brand and communications function for a well-established organisation operating across specialist education and care services. The Opportunity As Head of Marketing, you will take ownership of the organisation's marketing, brand and communications strategy, helping to strengthen its reputation, support sustainable growth and position the organisation as an employer of choice. Reporting to the Director of People & Culture, with a dotted line to the Commercial Director, you will work closely with senior stakeholders across the organisation to deliver integrated marketing activity supporting business growth, referrals, employee attraction and retention, stakeholder engagement and internal communications. You will also lead and develop a team of Marketing Coordinators, creating a high-performing, creative and customer-focused marketing function. Key Responsibilities Develop and deliver the organisation's overarching marketing, brand and communications strategy. Lead the evolution and protection of the corporate brand across internal and external channels. Develop annual marketing plans, budgets and objectives, with clear KPIs and measurable outcomes. Lead the organisation's Employer Value Proposition (EVP) and employer brand strategy. Develop innovative recruitment marketing and talent attraction campaigns in partnership with HR and Recruitment. Deliver marketing initiatives that support referrals, occupancy, customer acquisition and sustainable business growth. Build brand awareness through campaigns, thought leadership, case studies, success stories and strategic communications. Develop strong relationships with senior internal and external stakeholders, including commissioners, local authorities, social workers, education professionals, parents, carers and professional partners. Lead digital marketing activity including social media, content, website and campaign development. Oversee the continuous development of the organisation's website and digital presence. Lead internal communications, supporting employee engagement, organisational change and culture. Use market research, customer insight, competitor analysis and performance data to inform strategic decision-making. Oversee marketing collateral, publications, promotional resources and corporate materials. Manage external agencies, suppliers and marketing budgets. Lead, coach and develop the Marketing Coordinator team. Ensure marketing and communications activity complies with relevant legislation, including GDPR, advertising standards and accessibility requirements. About You We are looking for an accomplished senior marketing professional who combines strategic thinking with strong commercial and operational delivery. You will ideally have: Significant senior-level marketing experience, including responsibility for organisation-wide marketing and communications strategies. Proven experience of leading, coaching and developing a marketing team. Strong corporate brand management experience across multiple audiences and channels. Experience developing employer brands, EVPs and recruitment marketing campaigns. A track record of delivering marketing campaigns that support growth, customer acquisition or service development. Excellent stakeholder management skills, with confidence working with senior internal and external audiences. Strong digital marketing experience covering websites, social media, email and content. Experience planning and delivering events, exhibitions and promotional activity. Experience managing agencies, suppliers and marketing budgets. Strong analytical and market insight capabilities, with the ability to use data and customer insight to shape strategy. A degree or professional qualification in Marketing, Communications, PR, Business or a related discipline, or equivalent relevant experience. Evidence of ongoing professional development. Desirable Experience Experience within education, children's services, healthcare, social care or the not-for-profit sector would be advantageous, as would experience working within a regulated or multi-site organisation. CIM or equivalent professional accreditation and/or a project management qualification would also be beneficial. What You'll Bring We're looking for someone who can operate confidently at both strategic and hands-on levels. You'll be a strong communicator and relationship builder with the creativity to develop compelling campaigns, alongside the commercial awareness to demonstrate their impact. You'll understand how to connect brand, employer reputation, digital marketing, stakeholder engagement and business growth into one coherent strategy. Location & Salary Salary: £60,000 per annum Location: Hybrid – candidates must live within a commutable distance of Leeds. Important Information The organisation is committed to quality, equality and valuing diversity, and to safeguarding and promoting the welfare of children and young people. Appointment to the role will be subject to appropriate pre-employment checks, including an enhanced DBS check and satisfactory references. The organisation is an equal opportunities employer and is committed to creating an inclusive environment for colleagues and the young people it supports. How to Apply If you are an experienced Head of Marketing, Marketing Director, Senior Marketing Manager or similar senior marketing professional looking for your next opportunity, we'd love to hear from you. Diamond Search Recruitment is managing this recruitment process on behalf of our client. Apply now with your CV for a confidential discussion about the opportunity

Senior Communications Manager Location: UK, with travel to Ireland Reports to: Director of Brand & Marketing Communications Contract: Full-time Salary: Competitive, dependent on experience About the Role We are looking for an experienced Senior Communications Manager to develop and lead our internal communications strategy across a large, multi-site organisation. This is a senior role with responsibility for ensuring colleagues are informed, engaged and connected to the organisation’s priorities, culture and values. You will establish a clear communications rhythm across the business and ensure messages reach a diverse workforce that includes drivers, operational teams, office-based colleagues and senior leaders. Working closely with the Executive Team, People and Culture, Brand and Marketing, and leaders across the organisation, the Senior Communications Manager will also play an important role in communicating business change and improving employee engagement. What You’ll Be Doing As Senior Communications Manager, you will: Develop and deliver an internal communications strategy aligned with organisational priorities and values Translate business strategy and complex information into clear, engaging messages for different employee audiences Establish a consistent communications structure and rhythm across the organisation Advise senior leaders on internal communications, employee engagement and leadership messaging Support leaders with announcements, briefings, presentations, speeches and business updates Partner with the Executive Team, People and Culture, Brand and Marketing, and other senior stakeholders Develop a channel strategy that reaches colleagues across office-based and operational environments Oversee internal content including campaigns, newsletters, intranet content, announcements and leadership updates Manage and continuously improve channels including SharePoint, email, employee engagement platforms, conferences, town halls and events Ensure communications are accessible, inclusive and consistent with organisational values and brand guidelines Lead communications for transformation programmes, restructures and cultural change Develop engagement campaigns that improve employee understanding, alignment and morale Use employee feedback, surveys and performance data to measure effectiveness and improve communication Manage internal communications team members, budgets, agencies and suppliers where required Plan and coordinate internal conferences, leadership meetings and town hallsWhat We’re Looking For You will have: At least five years’ experience in internal communications, including experience operating at a senior level Experience working within a large, multi-site or geographically dispersed organisation A proven ability to develop and deliver strategic internal communications programmes Experience communicating with diverse employee groups, including operational and non-office-based colleagues Strong stakeholder management skills and the confidence to advise executives and senior leaders Excellent written and verbal communication skills, with the ability to adapt your style for different audiences Experience leading communications for organisational change or transformation Knowledge of digital engagement platforms, intranets and content management systems Strong planning, prioritisation and project management skills The ability to use data, feedback and insight to evaluate and improve communicationsExperience managing and developing a communications team would be beneficial. A relevant qualification in communications, journalism, public relations or a related discipline would also be welcomed. The Person You will be: A strategic thinker who can also deliver effectively Confident, credible and calm under pressure Pragmatic and comfortable working within a fast-moving operational environment Highly collaborative and able to build strong relationships across the organisation Committed to inclusive, accessible communication and employee wellbeingThis is an opportunity for a Senior Communications Manager to shape how information is shared across the organisation and create a more connected, informed and engaged workforce. We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Job Title: Administrator Location: Stourton (LS10) Salary: £12.71 per hour Division: SWIFT Temps Ltd – Commercial Recruitment About the Role SWIFT Temps Ltd are recruiting for an administrator on behalf of our client in Leeds, Stourton (LS10) . This role is ideal for someone who enjoys problem-solving, supporting customers, and ensuring a smooth service experience. You’ll act as a key link between the Customer Service team, Transport Team the Operations team, and customers, helping to resolve issues quickly and professionally. Key Details • Shift Pattern: Monday–Friday and Tuesday–Saturday (rota basis), • Working Hours: 7AM to 3:30PM (5 days per week) What You’ll Do • Supporting the transport team and rivers, • Respond to and manage customer service queries with professionalism and care., • Work with the Operations team to resolve delivery issues and locate parcels quickly., • Provide regular updates on depot activity, keeping customers and stakeholders informed., • Support communications around service issues such as parcel lockers, store collections, and two-door locations., • Handle escalations and ensure customers receive timely and accurate information., • Carry out additional service resolution tasks as required by the Depot Manager. What We’re Looking For • Strong communication and problem-solving skills., • A customer-focused approach with the ability to stay calm under pressure., • Confidence in working across teams to resolve issues effectively., • Previous experience in customer service, logistics, or operations support would be an advantage., • Somebody with excellent computer skills This vacancy is advertised on behalf of SWIFT Temps Ltd – Commercial Recruitment Division, operating as an employment business. Reference: INDBR Job Title: Administrator Location: Stourton (LS10) Salary: £12.71 per hour Division: SWIFT Temps Ltd – Commercial Recruitment About the Role SWIFT Temps Ltd are recruiting for an administrator on behalf of our client in Leeds, Stourton (LS10) . This role is ideal for someone who enjoys problem-solving, supporting customers, and ensuring a smooth service experience. You’ll act as a key link between the Customer Service team, Transport Team the Operations team, and customers, helping to resolve issues quickly and professionally. Key Details • Shift Pattern: Monday–Friday and Tuesday–Saturday (rota basis), • Working Hours: 7AM to 3:30PM (5 days per week) What You’ll Do • Supporting the transport team and rivers, • Respond to and manage customer service queries with professionalism and care., • Work with the Operations team to resolve delivery issues and locate parcels quickly., • Provide regular updates on depot activity, keeping customers and stakeholders informed., • Support communications around service issues such as parcel lockers, store collections, and two-door locations., • Handle escalations and ensure customers receive timely and accurate information., • Carry out additional service resolution tasks as required by the Depot Manager. What We’re Looking For • Strong communication and problem-solving skills., • A customer-focused approach with the ability to stay calm under pressure., • Confidence in working across teams to resolve issues effectively., • Previous experience in customer service, logistics, or operations support would be an advantage., • Somebody with excellent computer skills This vacancy is advertised on behalf of SWIFT Temps Ltd – Commercial Recruitment Division, operating as an employment business. Reference: INDBR

Job TitleArchitect & Engineering Manager - UKJob DescriptionAre you passionate about building meaningful relationships and positioning innovative solutions within the security industry? As our new Architecture & Engineering (A&E) Manager, you'll shape how consultants and specifiers across the Midlan

Key Responsibilities for the Complaints and Communications Manager:Managing escalated complaints to ensure compliance and timely resolutionSupporting customer service agents with early-stage query handlingAnalysing complaint trends to identify and prevent recurring issuesOwning the company's tone of

Working closely with senior leaders and colleagues across the organisation, you'll create compelling campaigns, manage internal and external communications, oversee digital channels, and ensure our brand is represented consistently across all platforms. You’ll work closely with the Managing Direct