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Job Description Position Overview: The Labor Relations Specialist is responsible for assisting with labor relations and human resources matters, gathering, collecting, and maintaining documents and records required for contract and policy development, and investigations. General Duties/Responsibilities: • Responsible for handling routine labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate management staff., • Responsible for serving as the initial contact and liaison for intake and assessment of employee complaints., • Responsible for conducting initial interviews and gathering information on employee relations matters such as harassment, allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required., • Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion, particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives., • Responsible for collecting information and data to assess policy implications and disputes regarding benefits, working conditions, and other mitigating circumstances., • Responsible for conducting surveys, interviews, and other research related to human resource policies., • Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources., • Responsible for preparing and maintaining documents and records for contract negotiations, meetings, and discussions with employees and labor organizations., • Attends and participates in employee disciplinary meetings, terminations, and investigations., • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, labor relations, and employment law., • Oversee time-sensitive information utilizing spreadsheets extensively., • Performs other duties and administrative functions utilizing manual and automated office systems. Reporting Responsibilities: This position reports to the Labor Relations Manager. Position Qualifications: • Required a Bachelor’s Degree with a minimum of 3 years of progressive Human Resources, Labor Relations, or related field experience. Or a High School/GED equivalent with 8 years of related experience., • SHRM-CP/ SCP or PHR certification preferred., • Previous experience working in a Union environment required., • Proficient in Microsoft Office Suite or similar software., • Ability to maintain confidential information., • Must have and maintain a valid Driver’s License., • Ability to evaluate the interpersonal characteristics and demeanor of individuals or groups to respond appropriately to a variety of personalities and situations., • Skill to act tactfully and professionally., • Excellent time management skills with the proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Thorough understanding of laws, regulations, and guidelines related to HR and contract negotiations. Physical and Sensory Requirements: • Ability to evaluate information, making independent decisions., • Ability to prepare clear, concise, and accurate reports, correspondence, and other job-related documents for various audiences., • Ability to communicate effectively using a variety of styles and techniques., • Skill to recognize and determine the need to shift priorities and resources to maximize departmental operations., • Ability to use all office equipment, including phones, fax, and personal computer., • Ability to sit in a sedentary position for an undefined amount of time., • Ability to bend and lift up to 15 lbs., • Ability to read, write, and converse in English.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex to other locations within the market to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex Scarsdale, Elmsford, and White Plains office locations to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Home Care Intake Specialist Job Summary: Rockaway Home Care, a division of Foundation For the Elderly, is seeking a dedicated and compassionate Home Care Intake Coordinator to join our Inwood office. As a Home Care Intake Coordinator, you will play a critical role in processing patient referrals and ensuring a smooth transition into home care services. If you have a passion for helping patients and families navigate the start-of-care process, we encourage you to apply for this rewarding opportunity. Role Overview: As a Home Care Intake Coordinator, you will be responsible for receiving and processing referrals from referral sources, contacting patients and families to explain services and gather required information, verifying patient insurance and determining eligibility, and educating patients and families on home care services. You will also work closely with referral sources, MLTC plans, Medicaid assistance resources, and internal teams to ensure each case moves forward properly. Key Responsibilities: Receive and process referrals from referral sources Contact patients and families to explain services and gather required information Verify patient insurance and determine eligibility Educate patients and families on home care services Send referrals to MLTC plans for potential enrollment or Medicaid assistance Follow up on insurance approvals and determine which services were approved Ensure Rockaway Home Care receives proper authorization for MLTC cases Provide case details and updates to the Coordination Department Communicate with referral sources, patients, families, and community partners Maintain accurate records and follow up on pending cases Help ensure a smooth start-of-care experience for each patient Requirements: Minimum 1 year of home care intake experience Understanding of MLTC requirements and home care intake processes Experience with Medicare, Medicaid, or MLTC insurance preferred Strong communication skills with patients, families, employees, and referral partners Computer-efficient and comfortable learning new systems Highly organized, punctual, and detail-oriented Strong written and verbal communication skills Strong analytical, investigative, and critical thinking skills Self-motivated and able to work with minimal supervision Able to take initiative and follow up consistently Professional, reliable, and team-oriented What We Offer: Competitive salary range of $22 - $28 HOURLY Paid time off Sick days Paid legal holidays Health insurance offered Dental insurance offered Vision insurance offered Flexible Spending Account (FSA) Weekly direct deposit Daily pay available Why Join Rockaway Home Care? At Rockaway Home Care, we are dedicated to helping patients receive the care and support they need at home. Our intake team plays a key role in making that possible by guiding patients, families, and referral partners through the process with professionalism, compassion, and attention to detail. If you have home care intake experience and are looking to grow with a supportive team, we would love to hear from you. Apply Today: If you are a motivated and compassionate individual with a passion for home care intake, we invite you to apply for this exciting opportunity. Join our team and help make a difference in the lives of our patients and their families. Learn more about our company culture and benefits by applying today! Apply today to join Rockaway Home Care as a Home Care Intake Specialist. #Sponsor1234

POSITION SUMMARY: The Entitlements Specialist is responsible for Medicaid/Intake applications, follow-up for Human Resources Administration (HRA) applications and Pending Medicaid, SSI/Fair Hearing appointments and Managed Care (HMO) dis-enrollments and distribution of EFSP Funds.Maintain efficient

Centers Health Care is looking to hire a Centralized Admissions Specialist focusing on intake coordination and case management. Work with admissions management team to improve and optimize the admission process at Centers Health Care. Maintain knowledge of regulations governing Medicare/Medicaid/Man

Job Description Title: Field Outreach Specialist Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: The Street Outreach Specialist is part of a coordinated outreach team that identifies and engages people living in unsheltered locations, such as in cars, parks, abandoned buildings, encampments, and on the streets. To include outreaching shelter homeless individuals and those at risk of becoming homeless. The outreach team reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system. Through its work, the team ensures that people’s basic needs are met while supporting individuals along pathways toward housing stability and quality of life improvements. The Outreach Specialist is responsible for conducting outreach, providing information and referrals, completing assessments, intakes, performing short-term case management, and delivering concrete services. Essential Functions of the Role: • Identify and build relationships with organizations and individuals in places such as, but not limited to hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized people, etc., promoting and building awareness regarding CHOICE, its mission and services., • Respond to calls/requests from the community (public agencies, businesses, libraries, hospitals, family members, etc.) regarding homeless individuals and those experiencing crisis • Co- respond to crisis calls with local government agencies, • Outreach identified “hot spots” at times when individuals are most likely to be found (early morning including some evenings), • Establish rapport and reduce harm by providing critical, life-saving resources such as food, water, clothing, blankets, and other necessities. • Using a trauma-informed approach, provide crisis intervention, harm reduction, and culturally Responsive competent engagement techniques., • Meet one-on-one with a person needing services, screen to determine eligibility., • For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until intake has been completed., • Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment, • Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE., • Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor, • Document all outreach efforts in HMIS (Homeless Management Information System), Relevant and Awards database., • Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases., • Attend and participate in community events. Proactively report to Outreach Supervisor trends, relationships and developments in the field; track activity, clients and outcomes. For all fieldwork: • Conduct daily street outreach and respond to calls for assistance, • Conduct a minimum of 20 intakes per a week, • Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field., • Track activities and outcomes., • Spanish-speaking (required) Job Type: Full-time Pay: $36,000.00 - $38,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Tuition reimbursement, • Vision insurance Schedule: • 8-hour shift, • 10am -6pm , 11am -7pm, and some 9-5 workdays., • Monday to Friday (some weekends) Education: • Bachelor's (Preferred) Experience: • Outreach: 1 year (Preferred) Language: • Spanish (Required) License/Certification: • Driver's License (Required) Work Location: In person

With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy's, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. We are seeking a dedicated Stock Associate to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences through exceptional service, in-depth inventory knowledge, and expert inventory management. You are a Stock and inventory advocate who consistently role models a best-in-class service experience by efficient and detail-oriented stock management that controls costs and benefits the business. Your keen awareness of operational excellence and ability to connect with others makes you an essential colleague on the Bluemercury team. Build Client Relationships: Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood. Share Your Product Expertise: Possess extensive knowledge of current stock levels, business needs, and product location. Continuously update knowledge as the go-to colleague for all inventory and operational information. Sales & Promotion: Drive sales through effective communication of product levels and location, accurate inventory intake, shipping best practices and team collaboration. Encourage repeat business by informing customers about loyalty programs and upcoming events. Support Inventory Management: Lead the team and assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment. Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement. • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities, • Proven experience in retail stock management and/or inventory, • Strong interpersonal and communication skills, • Ability to work flexibly, including weekends and evenings, • High school diploma or equivalent, • Flexible availability, including days, evenings, weekends and holidays, • Self-motivated, stays current and supports operational excellence, • Strong interpersonal skills and ability to communicate and share knowledge, • Resourceful and able to adapt quickly to changing priorities, • 1-2 years of direct experience is required, • Prolonged periods of standing/walking around the store or department, • Prolonged exposure to fragrance and home fragrance products, • Frequent use of computers, handheld electronic equipment and cash registers, • Reaching, crouching, kneeling, stooping and color vision, • Lifting and moving items weighing up to 25lbs, • An inclusive, challenging, and refreshingly fun work environment, • Empowerment to perform impactful work with tangible results, • Competitive pay; including commission and bonus opportunities, • Merchandise discounts and gratis, • Paid time off (PTO) for full time hourly employees, • Coverage across medical, dental, vision, and 401K, • Advancement opportunities and mentorship to grow your career, • Employee Assistance Program (mental health and financial literacy resources), • Colleague Resource Groups (CRGs), give-back/volunteer opportunities This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

Location: Bronx 10466 Schedule: Full-time 40 hours Participates in the pre-admission evaluation study and plan; the evaluation study, program design and placement of the resident at the time of admission to the residence; the periodic reevaluation of the type, extent and quality of services and programming; and the development of discharge plans and referral to appropriate community resources. Based on a comprehensive review of the client's overall condition, prepares, continually reviews and evaluates plans of nursing intervention to ensure that such interventions are consistent with the client's comprehensive treatment plan. Ensures, plans of nursing intervention include consideration of the client's cultural and ethnic background, customs, needs, beliefs, and primary language. Develop treatment plans, in conjunction with the Interdisciplinary Team, consisting of an evaluation of the nursing needed and selection of nursing procedures and practices which will best serve the residents' health care needs. Develops, nursing assessment to reflect holistic needs of each client with consideration of his/her psychological, physiological, social, ethnic, cultural, educational and spiritual strengths and needs. Oversees the direct implementation of nursing care to ensure that it is carried out in accordance with the plan of nursing intervention, and overall treatment/service plan, and to ascertain if the needs of the client require modification of the plan. Coordinates nursing care activities with other professional disciplines to ensure that the nursing plan is consistent with and integrated with the total treatment/service plan Participates at team meetings and provides nursing input on the development and implementation of treatment/service plans. Conduct in-service training with regard to personal hygiene, medication administration, family life and sex education. Supervise medication administration practicums and sign off on medication administration monthly. Control communicable diseases and infections through: identification and assessment, reporting to medical authorities, and implementation of appropriate protective and preventive measures. Record on the residents' medical records nursing observations and action taken, such as nursing care given, medications and treatments given, reactions to treatments, tests, the intake and output of fluids and solids and the resident's vital signs. Record nursing needs of residents. Modify the nursing plan, in terms of the residents' daily needs, at least annually for adults in accordance with developmental and medical changes. Be available for on-call duty and to work varied shifts as the need arises. Work with all consulting and/or contracted medical service providers to in-sure appropriateness of service & to insure that recommended treatments are appropriate and are carried out, integrated and documented into the treatment plan. Ensure that the inventory standards for medicines, solutions, supplies and equipment are maintained to meet nursing care needs. Account for the issuance of controlled drugs and narcotics and inventories of these drugs. Ensures resident protection from health hazards such as transmission of infectious organisms, isolation of infected residents and use of properly sterilized equipment when its use is necessary. Provide appropriate information to the resident and family about such areas as sustaining and preventive health care, personal hygiene, methods of family or self-treatments, self-medication and possible side effects of medications. Serve as liaison, resident's interpreter with outside health services providers and escort residents to services as needed. Train designated staff, by way of demonstrations and written and oral instructions, in the performance of select nursing techniques and the use of nursing equipment, and client specific condition trainings. Provides health education/teaching for clients and their families. Participates in risk management and quality assurance concerning health related issues. Provides emergency care and crisis intervention Accesses medications and observes and records effects and side effects. Participates in professional activities to improve personal skills and knowledge. Provides Nurse Vacation coverage, phone availability during workday hours, and a minimum of one site visit at covering site, for Nurse Responsibility review and weekly reporting. IDD Division Nursing Triage Service - After Hours, Weekends, and Holiday's (5pm 9am) On a pre-determined rotation, across all IDD Nurses Performs other related duties as assigned. Consumer Medical Records-Maintain medical record of each individual and ensure all appointments occur as prescribed and on time • Schedule and coordinate all medical appointments in conjunction with Medical Specialist, • Follow up on all Medical Doctor recommendations following every appointment, • Ensure follow up on all medication changes, making sure the order has been sent to the pharmacy, Medication Administration Review has been updated, medication change log updates, bright colored posting of information has been placed and the information transcribed in the AMAP communication log, • Conducting weekly medical meetings( to occur every Wednesday), • Review all consults and ensuring compliance with all recommendations, • Ensure the updating of the Appointment Tracking Log as it is a IDD Division System, • Complete Residential Nurse Progress Note and filing all consults once the progress note has been written, • Review and edit MARS Monthly upon delivery Medication- Responsible for Medication Administration without Error • Ensure all AMAP Certifications are current, • Schedule and conduct all recertification pouring's, • Ensure all medication supplies of each consumer is present and labeled according to doctors' orders, • Ensure the consumer's Medication Administration Review is updates according with all medication changes, neatly organized with formularies and doctor's order attached, • At least once per week, conduct a full 100% audit of all consumers' medication and document results on the IDD Division Medication Regimen Review Checklist. Follow up on any discrepancies immediately., • Ensuring an adequate refill supply at all times by logging into refill alert and communicating with the pharmacy and medical doctor as necessary Medical Assessments • Annual, Semi, Quarterly, Self-medication assessment, 24 hour Nursing Care and Medicaid Certifications as needed Consumer Weights • Complete within the first 7 days of the month and follow up on any significant increases or decreases immediately Bowel Movement • Ensure Consumers bowel movement are charted consistently and implementing prescribed protocol should any discrepancies be noted Weekly Medical Reports- • To be disseminated at the end of each week to the team. Capturing a recap of all appointments from the week and all follow up recommendations., • Team members include: Manager, Assistant manager, QIDP, Medical Specialist, Senior Vice President, Area Director, Director of Nursing, Behavior Intervention Specialist, Director of Food and Nutrition and Consulting Dietician Staff Training • Conducting AMAP refreshers at least quarterly and other in-services of consumer protocols as needed., • Knowledge of professional nursing concepts, principles and practices., • Knowledge of concepts and principles from the biological sciences that is supportive of nursing practice, • Knowledge of concepts and principles of health promotion and disease prevention., • Knowledge of abnormal signs and symptoms relating to physical and mental illness, as well as indicators of wellness, • Knowledge of medications and drugs, common dosages, their psychological, physical and physiological effects and possible adverse reactions., • Knowledge of emergency treatments and interventions., • Knowledge of teaching and consulting techniques., • Knowledge of the Agency's routines, procedures and policies., • Knowledge of cultural, ethnic, and linguistic needs of clients relating to cultural competence., • Ability to recognize changes in signs and symptoms that warrant the immediate action of a physician., • Ability to develop, evaluate, implement and modify a plan of nursing intervention to meet the needs of individual clients., • Ability to secure the cooperation of and work effectively with others. Ability to prepare accurate and timely reports. Qualifications and Experience New York State License and current registration to practice as a registered professional nurse, prefer at least one year post RN licensure clinical nursing experience working with individuals with developmental/intellectual disabilities. #ICLRN Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Sales Incentives Strategy & ICMOverviewThe Manager, Sales Incentives Strategy & ICM will report to the Director, Strategy & ICM and will support the alignment of our Sales Incentives Strategy to operational excellence in deploying the SAP SuccessFactors Incentive Management for the Global Sales Incentives Program. The Manager will support:• The strategic direction, operational efficiency, and roadmap to deploy operations of the company's sales compensation, commissions, and variable pay programs.• SAP ICM Operations: End-to-end administration, including system and sales plan configuration, data interface integration, and commission performance reporting capabilities to ensure accuracy and efficiency.• The operating model for plan deployment across: intake, prioritization, backlog management, governance, and release cadence. Ensure proper use of development, test and production environments.• ICM plan design enablement, configuration, testing, and go-live execution in partnership with Compensation/Total Rewards, Sales Ops, and Finance; specifically the annual sales incentive and sales awards program configuration.• Support Territory & Quota system and data integration, versioning, approvals, and downstream alignment with compensation plans and reporting.• Configuration for repeatable plan constructs across the generalist / specialist sales compensation overlay design including: pay-curve configuration, crediting rules across territory and ICM, analyze and question availability of data and alignment to selling roles in partnership with sales comp design.• Data interfaces with potential acquisitions to support transition of sales incentive programs.• ICM operations: incident management, problem management, change/release management, and performance SLAs. • Controls for pay-impacting processes (ICM): auditability, validation, reconciliation, approvals, and segregation of duties. • Maintain configuration integrity, documentation, and knowledge management across modules and integrations.• Ensure compliance with applicable policies and regulations (privacy, security, SOX where relevant), including access controls, role-based permissions, and audit readiness. • Establish governance for compensation and quota cycles (calendar, cutoffs, signoffs, exception handling, and post-cycle retrospectives). • Partner with appropriate stakeholders to ensure reliable interfaces across Workday, payroll, Oracle and Hyperion Financials, Salesforce, data lake/warehouse, and reporting tools. All About You• 8–10+ years leading sales incentive management, territory and quota applications in a complex enterprise environment (SAP SuccessFactors, Anaplan, Varicent, etc.) • Proven delivery in operating Sales Performance Management capabilities, specifically ICM (incentive compensation) and territory/quota processes. • Ability to analyze data availability for sales incentives plan design and risks in plan design and/or calculation methodology (e.g. split-crediting, generalist / specialist crediting, cut-in and acceleration methodologies).• Strong understanding of compensation operations, governance, and controls for pay-impacting systems and calculations. • Experience leading cross-functional programs with P&C, Sales Excellence, Finance, and IT, including global stakeholder management. • Demonstrated capability in roadmap prioritization, and product/service operating models. • Solid grasp of integrations, data architecture concepts, identity/access controls, and reporting/analytics patterns.• Proven success drawing insights from data and reflecting them into solutions and strategies.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.Pay RangesPurchase, New York: $129,000 - $206,000 USDJob SummaryJob number: R-277705Date posted : 2026-05-15Profession: HREmployment type: Full time

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents. Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community. The Clinical Support Specialist provides comprehensive clinical and administrative support to psychiatry providers. This role is essential to the efficient delivery of behavioral health services, supporting psychiatrists and other behavioral health providers with patient care coordination, clinical documentation, prior authorizations, and administrative tasks. The incumbent will facilitate seamless patient experiences across Televisits, In-person intakes, screenings, and ongoing psychiatric and therapeutic care while maintaining strict HIPAA compliance and clinical documentation standards. • Clinical Support & Patient Care, • Assist with patient intake appointments, including vital signs collection, patient history documentation, and preliminary screening questionnaires, • Prepare patients for psychiatric evaluations and sessions, explaining procedures and setting appropriate expectationsSupport televised psychiatric appointments by ensuring proper technology setup, patient privacy, and clinical environment preparation, • Conduct standardized behavioral health screenings and assessments under provider direction (PHQ-9, GAD-7 etc.), • Develop and maintain standardized training sessions, schedules, and curricula tailored to provider role for new providers, • Document patient interactions, clinical observations, and vital signs in the Electronic Health Record system with accuracy and timeliness, • Assist with interventional Psychiatry procedures including Transcranial Magnetic Stimulation (TMS), • Coordinate care transitions, • Generate and maintain clinical correspondence including patient letters, referral documents, and clinical summaries, • Prepare and submit prior authorization requests for psychiatric medications and treatments to insurance carriers, • Track medication authorization status and communicate updates to providers and patients, • Manage form completion including consent forms, treatment planning documents, and clinical assessment templates, • Maintain HIPAA compliance in all patient interactions, • Maintain confidentiality of all patient information and protected health information (PHI), • Serve as liaison between patients and behavioral health care team, • Facilitate care coordination with other behavioral health providers, primary care physicians, and community resources Education Medical Assistant certification (CMA, RMA, or equivalent) preferred Completion of formal Clinical Assistant training program preferred Experience Minimum 1-2 years of experience in a healthcare clinical setting Experience in behavioral health, mental health, or psychiatry preferred Experience with electronic health record (EHR) systems required Experience with medical insurance prior authorization processes preferred Familiarity with telehealth platforms and virtual care delivery preferred Knowledge & Skills Strong understanding of HIPAA regulations and patient privacy requirements Proficiency with healthcare documentation standards and terminology Excellent organizational and time management skills with ability to multitask Strong written and verbal communication skills for patient and provider interaction Ability to work effectively in a fast-paced clinical environment Attention to detail, particularly with clinical documentation and prior authorizations Proficiency with Microsoft Office Suite*Spanish speaking preferred Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

NYC Shelters- Intake Specialist/Intake Worker.Job Category: Direct Service Worker Requisition Number: NYCSH003964.USD per hour Bronx, NY 10456, USA.Shift Supervisor/Intake Worker.Provide for shift coverage and be on call nights, weekends and holidays.Must be flexible and accept changes to assignment

The intake specialist must have excellent customer service skills and able to develop internal and external resources and customer relationships.

Education Level Graduate Degree.Location: Bronx/Harlem/Brooklyn.Salary: $60,000 + Potential to Earn Performance Based Merit Award for Eligible Staff + Comprehensive Benefits + Professional Development Opportunities.Graham Windham seeks to add a dynamic Resource Parent Trainer to our Recruitment, Dev

Job Description JOB TITLE: SENIOR WORKSHOP FACILITATOR (Westchester County) FLSA: EXEMPT DEPARTMENT: EMPLOYMENT SERVICES REPORTS TO: PROGRAM MANAGER SALARY: $50,000.00 to $57,000.00 /Annual SUMMARY: The Workshop Facilitator has the primary responsibility of providing a range of intensive case management, employment readiness and supportive services to Westhab participants. The Workshop Facilitator will be a part of a team of service providers that will work collectively to operate an innovative program for individuals that face significant barriers to employment. The workshop facilitator will coordinate and deliver workshops around work readiness to individuals who are preparing to join the workforce. The Workshop Facilitator will assess basic needs, identify barriers to employment, address those barriers through the delivery of the workshop material, and coordinate services to help shelter residents prepare for and secure jobs with a career path. ESSENTIAL DUTIES & RESPONSIBILITIES: • Supervises a team of workshop facilitators, • Provides guidance on best practices in delivering curriculum based job readiness training and mock interview technique, • Develop monthly reports that capture workshop participation and job readiness, • Travels to additional employment service sites to provide workshop facilitation as needed, • Conduct program orientation and intake., • Conduct individual needs assessments to identify strengths and barriers by using a variety of interviewing techniques focusing on the needs of the participants working with the employment specialist, • Review Individual Service Plans for residents participating in workshops to address barriers to employment and action steps to address those barriers., • Assist with referrals to general equivalency degree completion and/or vocational training., • Facilitate an intense job readiness attitudinal training component; coordinate leadership, community service and mentoring opportunities., • Track and evaluate program participation and workshop attendance., • Meet with participants on an individual basis to monitor progress while attending workshops; identify resources to meet supportive service (i.e., tutoring) and review progress towards goal attainment as identified on the Individual Employment Plan., • Assist with placement in internships, apprenticeships, and employment opportunities., • Build relationships with employers, community-based organizations and government agencies to promote collaboration, solve problems, and identify resources for participants., • Follow procedures with regard to recordkeeping, documentation, confidentiality, and maintaining case files., • Collaborate and conference with program partners as deemed appropriate to coordinate services and implement the program., • Ensure program compliance especially as it relates to reporting within the database and program outcomes. EXPERIENCE, EDUCATION AND/OR SPECIAL REQUIREMENTS: Successful applicants must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail. The successful applicant must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality. Requires a BA Degree in Human Services, Social Work and/or other related fields; or extensive experience working with adults. Must have at least 2 years of experience working with disadvantaged/hard to serve adults. Experience in delivering training or workshops is strongly preferred. In addition, must have strong computer skills. Must have a strong commitment to young people and re-orientating their lives, nurturing their leadership skills and enable them to make a difference in their lives and communities, as a whole. Must be able to handle crisis situations with minimum supervision. Must be able to work independently and as part of a team. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Operating through Bronx Community Solutions (BCS), Bronx HOPE (Heroin Overdose Prevention Education) is a pre-arraignment diversion program being implemented in collaboration with the Bronx District Attorney's Office, New York Police Department, Mayor's Office of Criminal Justice, and several community-based health providers. The program provides meaningful engagement between arrest and arraignment to individuals in the Bronx issued a Desk Appearance Ticket (DAT) for possession of a controlled substance. This is an innovative, new effort to be smarter about policing and prosecuting addiction by responding to low-level possessions of controlled substances especially opioids with harm-reduction alternatives to conventional court proceedings that rely on jail or the threat of jail as the corrective measure. Bronx Community Solutions is seeking a Peer Supervisor, Bronx HOPE to provide supervision to the daily dispatch operations of the HOPE Program and to the team of Peer Specialists. The Peer Supervisor will assist with training, scheduling and dispatch operations to police precincts within established timeframes. Additionally, the Supervisor will manage all assessed individuals who are arrested for the possession and/or use of controlled substance and link them with appropriate services such as recovery support, harm reduction services, mental health care, crisis intervention, and more. Responsibilities include but are not limited to: • Manage client's cases using Salesforce to track services, document case notes, monitor outcomes, and maintain accurate client's records in a fast-paced environment;, • Utilize Salesforce to coordinate client intake, referrals, follow ups, and reporting while ensuring timely and accurate documentation;, • Conduct outreach and engagement for District Attorney referral cases, perform client assessments, and deliver prevention recovery services through in-person, telephone, and virtual support;, • Collaborate closely with NYPD and the Peer Specialists staff to ensure response to precinct-level arrests are met at the appropriate time;, • Provide dispatch coverage, including response to NYPD dispatch calls and engagement with potential HOPE participants at the precinct;, • Help facilitate program referrals and assessments and manage the HOPE databases;, • Facilitate educational workshops in the community to spread overdose prevention education and facilitate ATI groups;, • Supervise and collaborate on the development of an initial action plan, including a thorough review of substance use-related issues;, • Participate in hiring and staff development, in collaboration with the HOPE Program Manager. Provide orientation and job training for HOPE Peer Specialists;, • Develop Peer Specialist work schedules and determine leave or vacancy coverage plans, in collaboration with the Program Manager;, • Provide constructive feedback to Peer Specialists based on direct observation of service delivery and review of service documentation for continuous quality improvement;, • Offer on-call supervisory coverage on a rotating basis and provide support to staff to address emergent or urgent issues they encounter in the field; and;, • Additional relevant tasks, as needed. Qualifications: The candidate should have a bachelor's degree and 2 years of relevant experience; or have an associate's degree and 2 years of relevant experience in advocacy, outreach and engagement, self-help, or recovery and 1 year of supervisory experience. Individuals with lived experience welcomed. Experience with integrated substance abuse assessment and treatment, motivational interviewing techniques, and stage-wise treatment required. CRPA (Certified Recovery Peer Advocate) preferred. Candidate will have knowledge of the principles and practices of harm reduction and the ability to communicate accurately, empathically and under time constraints. Experience using Salesforce, Microsoft Office programs, particularly Microsoft Word and Microsoft Outlook preferred. Must be available to work a flexible schedule as this position follows non-standard working hours including some Saturday and evening hours as needed in response to clients and staff needs. The candidate will have a knowledge of and openness to multiple pathways to recovery, including medication assisted treatment and harm reduction, feel comfortable working and collaborating with law enforcement, and demonstrate a commitment to client-centered service delivery. Bilingual (English/Spanish) preferred. Driver's license is required for this role. Position Type: Full-time, with flexible hours and a rotating weekend schedule. Bronx HOPE Program operates 24/7 shift examples are 8:00 AM through 4:00 PM, 4:00 PM through 12:00 AM or 12:00 AM through 8:00 AM. Position Location: Bronx, NY Compensation: The compensation range for this position is $34.34 - $39.56 per hour, annually equivalent to $62,500 - $72,000 based on a 35-hour work week and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. The Supportive Programs and Initiatives' (SPI) Fair Fares program Division is a Mayoral initiative to subsidize NYCT fares initiative designed to provide accessible discount for NYCT subways and eligible local bus service to low-income families who are in receipt of Cash Assistance, Supplemental Nutritional Assistance Program as well as New York City residents who are living at or below the federal poverty line. Under general supervision of the Site Director for Fair Fares Program, with wide latitude for independent initiative and judgement, the Enrollment Specialist Supervisor will manage Fair Fares intake operations of enrollment locations around NYC; ensure standard operating procedures and service level objectives are being observed for all enrollment locations; work with Fair Fare Program Site Directors to scale operations based on demand; ensure that the enrollment locations are adequately staffed to meet enrollment demands; will manage teams of Enrollment Specialists; ensure that staff works efficiently and accurately while providing a high degree of customer service; ensure that individual staff performance objectives meet program goals; support the training of personnel under management, ensure that staff have appropriate technology to do their jobs effectively; provide regular reports on staff performance to the Fair Fare Program Site Directors; ensure that strong safeguards are in place to prevent disclosure of confidential consumer data to unauthorized parties; monitor performance of staff conducting intake at the assigned locations; identify any training or performance management issues and escalate appropriately to the Fair Fare Program Site Directors. SPI' Fair Fares Program is recruiting for one (1) Community Coordinator, to function as an Enrollment Specialist Supervisor, who will: • Supervise, assign, and distribute daily work assignments to five+ Community Associates., • Facilitate relationships with internal staff and coordinate interagency efforts to execute Fair fares program, deliver messaging, and receive participant referrals. As well as program recommendations that further service program goals., • Conduct daily reviews of staff assignments and provide reinforcement training where and when necessary., • Present to Site Director recommendations regarding processes and/or methods that could be implemented to enhance program coordination., • Organizes ITS monitoring reports by utilizing instruments developed by the Site Director and prepare analysis, correspondence, and memoranda as required., • Work with the Site Director to create and maintain the project plan and schedule, project timelines, forecast documents, risk identification and launch plans., • Work collectively with all staff onsite, to ensure all workflows are updated with correct information., • Be responsible for ensuring Fair Fares metro cards are tracked, monitored, and safeguarded., • Be responsible for confirming consumers to receive discounted metro-cards through the enrollment process. Hours/Shift: 9:00am-5:00pm COMMUNITY COORDINATOR - 56058 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or, 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or, 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. • Enthusiasm and commitment to public service. - Ability to present information in verbal, written and visual formats to program management. As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website. New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The successful candidate will work closely with attorneys, manage client intake processes, maintain case files, and ensure billing accuracy.

Job Description Job Title: Entry IT Support Specialist We are seeking an Entry IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. This is an entry-level role: you will start with hands-on IT support and equipment management, and grow into more advanced work over time. We actively use AI tools in our daily work, so comfort with AI assistants is part of the job from day one. Who Thrives in This Role: You like being the person others come to when something stops working. In a given week, you might set up a new hire's laptop, sort out a printer problem, add someone to a Google Group, tidy up the asset list, and work out how an AI assistant can take a repetitive task off a colleague's plate. You try new tools on your own before anyone asks you to, and you would rather ask a question than guess. When something lands on your desk, you stay with it until it is closed — and you tell people where it stands before they have to ask. This role is probably not for you if you want a narrow, well-defined ticket queue with no interruptions. Responsibility Areas: • Provide first-line IT support for hardware, software, and network issues (laptops, desktops, printers, peripherals), and resolve support tickets within SLA guidelines., • Track and manage the inventory of IT equipment and assets (monitors, computers, peripherals), including setup, upgrades, and replacements., • Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups) at the account and user level., • Maintain and update troubleshooting documentation for common issues, and assist with routine system maintenance, security updates, and backup/recovery procedures., • Help maintain reporting dashboards in Google Data Studio (simple edits such as adding or adjusting tables and fields)., • Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) to speed up troubleshooting, documentation, and scripting, and collaborate with the IT team to improve support workflows. Growth Path: As you build experience, you will grow into more advanced responsibilities, including maintaining and enhancing our in-house ERP system (built with TypeScript and React), developing internal automation and tools, and expanding our reporting and data pipelines. Minimum Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • 0 to 1+ years of experience in IT support or a similar role (entry-level candidates welcome)., • Proficiency in troubleshooting hardware and software issues across Windows and macOS., • Working knowledge of Google Workspace and basic networking concepts (LAN/WAN, VPN, firewalls)., • Familiarity with at least one programming language (JavaScript/TypeScript, Python, or Java); JavaScript/TypeScript is a plus., • Comfortable using AI assistants (e.g., Claude, ChatGPT) in daily work for drafting, debugging, and problem-solving., • Patient and approachable, willing to explain the same thing more than once, and clear in both spoken and written communication., • Ability to get up to speed on unfamiliar tools without step-by-step direction, and to own a request from intake to closure — keeping the requester informed and escalating clearly when needed., • Bilingual proficiency in English and Korean — you will support colleagues who are more comfortable in one or the other, and you can explain a technical fix plainly in both., • Willingness and flexibility to take on a broad range of IT-related and general support tasks as needed, including hands-on and ad-hoc duties. Preferred Qualifications: • Exposure to AI coding-assistant CLIs (e.g., Claude Code, Codex, Gemini CLI) and structured prompt design., • Exposure to GCP (Google Cloud Platform) and basic database concepts (MySQL, PostgreSQL)., • Experience with TypeScript, React, or Next.js., • Experience building dashboards in Google Data Studio or similar BI tools., • Interest in logistics, supply chain, or manufacturing environments., • Relevant certifications (CompTIA A+, Google IT Support, etc.). Work Hours: Full-Time (Monday – Friday, 8:30 AM – 5:30 PM) We believe great work deserves great support. Here's what we offer: • Medical, Dental & Vision Insurance, • Paid Vacation, Sick Days, and Holidays, • Performance Bonuses, • Educational Training Reimbursements, • Employee Referral Incentives, • Daily Lunch Fringe Allowance, • Team Lunches & Dinners, • Fitness Membership Reimbursements, • Employee Birthday Gifts, • Recognition & Service Year Awards USP is an Equal Opportunity/Affirmative Action Employer — M/F/Disabled/Vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our Englewood office, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Englewood, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

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