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TechOps LeadWe're looking for a TechOps Lead to take ownership of technical operations within a fast-growing, technology-driven organisation transforming real-world infrastructure through smart, connected systems.This is a player-manager role , ideal for someone who enjoys balancing leadership with hands-on technical work. You'll lead a small team while remaining deeply involved in infrastructure, diagnostics, and continuous improvement across a distributed technology estate.The RoleAs TechOps Lead, you'll own the technical operations function end-to-end. You'll set standards for how issues are identified and resolved, act as the escalation point for complex problems, and ensure the reliability and performance of a multi-site infrastructure.You'll work closely with operational and project stakeholders, acting as the technical authority across systems that combine hardware, networking, and backend platforms.Key ResponsibilitiesLeadership & Team ManagementLead, mentor, and line manage a team of TechOps engineersSet clear expectations, run 1:1s, and drive performance standardsDefine and document workflows, escalation paths, and SOPsOwn and optimise the service desk/ticketing pipelineReport on performance metrics, trends, and improvementsMonitoring & Device ManagementOwn monitoring and alerting systems to proactively identify issuesManage lifecycle of IoT and edge devices across multiple sitesDrive preventative maintenance strategiesLead root-cause analysis and post-incident reviewsMaintain accurate asset inventory and ensure compliance standardsInfrastructure & NetworkingManage site network infrastructure (routers, VPNs, DNS, DHCP, etc.)Standardise configurations and maintain documentationTroubleshoot end-to-end system workflows across hardware and softwareAct as escalation point for complex technical issuesRecommend and implement infrastructure improvementsNew Site OnboardingLead technical delivery of new site deploymentsOversee network design, hardware setup, and system configurationSupport remote commissioning and technical validation before go-liveWhat We're Looking ForExperience6+ years in IT support, infrastructure, or technical operationsProven experience managing or leading a technical teamExperience working with distributed systems or multi-site environmentsExposure to IoT, CCTV, ANPR, or similar infrastructure is advantageousTechnical SkillsStrong networking knowledge (IP, VLANs, VPNs, DNS, DHCP, firewalls)Experience with routers, switches, and firewallTPBN1_UKTJ

Junior Technical Support Engineer\n Location: Croydon - hybrid working (4 days office-based, 1 day working from home)Salary: Competitive, depending on experienceEmployment eligibility: Applicants must have the right to work in the UK without sponsorship The Opportunity\n We're looking for a Junior Technical Support Engineer to join a growing technical operations team. \n This is a hands-on role suited to someone at the beginning of their technical career who enjoys understanding how systems work, solving real-world problems and developing their skills across networking, devices, infrastructure and technical operations. \n You might already have experience working in IT support, infrastructure, field engineering or technical operations. Equally, you may have developed strong practical skills through projects, home labs, qualifications or study and are looking for the opportunity to put those skills into practice professionally. \n You'll work with technology deployed across multiple locations, helping to keep systems and devices operational, investigating faults and supporting the wider team with day-to-day technical challenges. What You'll Be Doing\n Your responsibilities will include: \n\n • \n Troubleshooting technical issues across devices, networks and operating systems. \n • \n Diagnosing faults methodically and identifying root causes rather than simply treating symptoms. \n • \n Supporting remotely deployed devices and systems across multiple locations. \n • \n Investigating connectivity, networking and device configuration issues. \n • \n Working with Windows environments, including system configuration, command-line tools and event logs. \n • \n Supporting secure remote access and following good security practices. \n • \n Maintaining accurate technical documentation, tickets and operational records. \n • \n Helping create and improve SOPs, troubleshooting guides and internal documentation. \n • \n Supporting device management, inventory and technical operations processes. \n • \n Working with technical and non-technical colleagues to resolve issues. \n • \n Supporting occasional site visits when hands-on investigation is required. \n • \n Learning new technologies and gradually taking on greater technical responsibility as your experience develops. \nWhat We're Looking For\n You don't need to know everything already. We're particularly interested in candidates who have strong technical fundamentals, a logical approach to troubleshooting and a genuine desire to learn. \n Ideally, you'll have: \n\n • \n A good understanding of networking fundamentals, including IP addressing and basic network troubleshooting. \n • \n An understanding of VPNs and secure remote access. \n • \n Good working knowledge of Windows operating systems. \n • \n Familiarity with Windows event logs, command-line tools and system configuration. \n • \n A structured and methodical approach to troubleshooting. \n • \n An understanding of endpoint security and basic device compliance. \n • \n A basic understanding of APIs and SQL. \n • \n The ability to explain technical concepts clearly and without unnecessary jargon. \n • \n Strong documentation and organisational habits. \n • \n Around 1-2 years of hands-on experience in IT support, infrastructure, field engineering or technical operations or strong demonstrable technical fundamentals gained through projects, labs, qualifications or study. \n\n Above all, we're looking for evidence that you enjoy working with technology and can apply what you know to real problems. It Would Be Great If You Also Have\n Experience in any of the following would be useful, but isn't essential: \n\n • \n Configuring routers, switches or firewalls. \n • \n Remote device management or Mobile Device Management (MDM) platforms. \n • \n IP CCTV, ANPR systems, Raspberry Pi or other edge/IoT devices. \n • \n Cloud-hosted systems. \n • \n Working with APIs or SQL. \n • \n Microsoft 365 administration. \n • \n Multi-site or distributed technology environments. \n • \n Ticketing, operational tooling or password management platforms. \n\n We're more interested in your ability to learn and troubleshoot than in whether you've worked with a particular technology or vendor. About You\n You'll enjoy this role if you're someone who: \n\n • \n Is naturally curious about how technology works. \n • \n Likes investigating problems and finding the underlying cause. \n • \n Takes ownership rather than waiting for someone else to solve an issue. \n • \n Remains calm and methodical when something isn't working. \n • \n Communicates clearly with both technical and non-technical colleagues. \n • \n Keeps good records and understands the value of documentation. \n • \n Is organised and reliable. \n • \n Is comfortable working in a small, fast-moving technical environment. \n • \n Wants to develop a broad technical skill set rather than being limited to one area of IT. \nWorking Arrangements\n The role is primarily based in Croydon, with four days per week in the office and one day working from home. \n There may occasionally be a need to visit other sites to investigate or support technical equipment. A full UK driving licence would therefore be useful, but is not essential.

The Contact Centre Experience Executive will become the go‑to expert for our contact centre technologies, from IVRs and ticketing platforms to chatbots and knowledge bases. Experience in a contact centre or customer service administrative role is essential. Proficiency with contact centre software

We have a fabulous opportunity for an experienced Ticketing Manager from a Tour Operator background to join an established, successful Birmingham based Travel Company. You will be responsible for the daily operations of the Fares & Ticketing department, ensuring the team complete all processes and tasks within the deadlines required. You will be GDS (ideally Amadeus & Galileo) expert with experience of managing a small team. Starting salary is up to dependent on experience. Hours of work are between Mon - Fri 9am - 6pm (some out of hours cover). Office based role in Birmingham, Peterborough of London JOB DESCRIPTION Oversee the day-to-day operation of the ticketing department, ensuring accuracy, efficiency, and service standards are maintained. Manage all ticketing queues, including schedule changes, web, native, general, and re-issues, ensuring tickets are issued within deadlines. Monitor automated ticketing processes and resolve ticket match failures to maintain workflow accuracy. Manage schedule changes, advising agents and customers, actioning amendments, and updating back-office systems accordingly. Coordinate booking amendments arising from airline schedule changes, including flights, hotels, and transfers where required. Monitor fare, fuel, and tax increases, ensuring agents and clients are informed and deadlines met. Support BSP ticket audits, airline refunds, E-tracker processing, and investigate/dispute ADMs where necessary. Liaise with reservations teams, online partners, and scripting providers on fare queries, fare loading, and GDS updates (Amadeus/Galileo). Monitor TINS reports and resolve discrepancies to ensure ticketing accuracy. Support crisis management by escalating airline disruptions and ensuring contingency procedures are followed. Provide out-of-hours support on a rota basis and cover operational requirements as needed. EXPERIENCE REQUIRED Solid experience of hands on managing an ticketing team for a Tour Operator is essential Experience of ticketing and reissuing for multiple airlines Solid experience of native GDS Amadeus and/or GDS Galileo Full Rights to Work in the UK THE PACKAGE Starting salary is dependent on experience and location. This is a forward thinking company, well established, but still expanding, so great long term career prospects available. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Harrison. I can be contacted on (phone number removed) or Harrison Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually

IT Service Engineer Location: Surrey / London – Home-Based with Travel to Customer Sites Salary: £27,000 – £30,000 per annum (depending on experience) Employment Type: Full-Time A Modern MSP with Real Growth, Great Culture and Varied Tech Exposure. Our client is not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems, not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who’s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You’ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You’ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth – You won't be stuck in a silo. You'll gain exposure across: Microsoft 365 Azure / Entra ID Intune / Endpoint Management Windows, macOS and iOS Hardware deployments Networking fundamentals Get stuck into real project work Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. They invest in your technical development through – Sponsored training, Funded Microsoft exams, Incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off – paid. Plus, one additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment Company mobile phone Pension scheme All software and tools provided What You’ll Be Doing – Service Desk and Technical Support You’ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client’s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with their 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They’re Looking For – Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements – Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager Networking basics Hardware deployment experience Prior involvement in IT projects Ready to Join Our Client If you’re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner’s portal and take the next step in your IT career with our client. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, or Service Desk Engineer

Sitting within the Ticketing & Premium Experience Team, The Ticketing Systems Manager is responsible for the operational delivery of LTA ticketing across LTA events and The Championships, Wimbledon. Has experience working with ticketing systems or event technology.

You will need to possess a good background in ticketing, having already previously held roles such as Ticketing Manager, Client Account/Service Manager or similar within the industry, tour ticketing at a promoter level is a bonus. In this role you will be responsible for managing the VIP ticketing e

Live Nation VIP Nation Europe is seeking a lead for end-to-end VIP ticketing across international tours.

Indra Group UK & Ireland is seeking a Systems Engineer to join our Engineering team on the TfL ticketing project.

The Lawn Tennis Association (LTA) is seeking a Ticketing Systems Manager to lead the operational delivery of ticketing across LTA events and The Championships, Wimbledon, ensuring smooth guest experiences. You will collaborate with teams across the organisation, manage multiple projects in a fast-pa

Brentford FC in London is seeking a Ticketing Operations Executive to support the Ticket Operations Lead with running the ticketing system and ensuring efficient access control on match and events days. Configure events in Ticketmaster Sport XR, set up access controls, and support campaigns, promoti

You will need to possess a good background in ticketing, having already previously held roles such as Ticketing Manager, Client Account/Service Manager or similar within the industry, tour ticketing at a promoter level is a bonus. A strong understanding of ticketing operations and sales within live

You will oversee CRM, event ticketing and class management systems to ensure reliability, seamless integration and excellent experiences for audiences and colleagues.

Hotel Indigo & K West Spa Shepherd's Bush.Spa & Wellbeing sanctuary offers a refined retreat where thoughtful service and genuine care define every experience.If you thrive on creating memorable moments, building meaningful connections, and delivering service with grace and professionalism, we'd lov

Own the night, one guest at a time.Hotel Indigo K West Shepherd's Bush.From late check-ins to early departures, you'll make sure every guest feels welcome, safe, and well looked after no matter the hour.So if this sounds like you, then come join the pre-opening team as we get ready to open our doors

Job ID: 200020030Posted: 2026-08-12Location: United Kingdom, London, LondonEmployment type: Full-TimeWork site: Fully on-siteRole type: Individual ContributorTravel: Less than 25%Profession: Program ManagementDiscipline: Technical Program ManagementCompany: MicrosoftOverviewAt Microsoft AI, we are o

Company DescriptionJoin us at Accor, where life pulses with passion!As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own person

Team Leader - Funds Reference Data, - Enterprise Data Product Location London Business Area Product Ref # 10052362 Description & Requirements We are Bloomberg Enterprise Data — fast-paced, innovative, and expanding! We partner closely with our clients, understanding their u

Location: London Borough of HounslowSalary: 45,750 - 49,056 per yearEmployment: Full timeCategory: FinancePosted: 2026-07-25Valid to: 2026-08-24Apply: https://lbhouli.VACANCY_ID=225766fH5K&WVID=64487200ZM&LANG=USAEmployer: London Borough of HounslowAbout us at HounslowWe’d love you to join us at t

If you are viewing this advert on an external website, please apply via the London Borough of Bromley website.We only accept applications submitted through our online application system.Please note that some vacancies may be displayed automatically on external job boards; for full details, including

Finance Team LeaderLondonPosted 3 weeks ago33000 1 / months The Maine GroupContract: Permanent Salary: 33,000 – 35,000 per annum (depending on experience) Hours: 37 hours per week, Monday to Friday Location: Luton with agile workingAbout UsWe are a specialist Supported Living Services provider ded

Ref: db0912024b We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company.This position would be great for someone with some previous experience in an IT Leadership support role

Reference: 101061ValueDeliverableServiceExceptional service is fundamental to The Aon Centre experience.The needs of colleagues and guests must be anticipated and their expectations must be exceeded at every opportunity.To ensure the delivery of a professional security service focused on the experie

About Us:At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers.As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, p

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

Job Description F&B Team Leader- Maternity Cover Thistle Marble Arch Contract: Fixed Term/n /n Payment: Hourly/n /n Salary: £14.The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park.With 692 stylish and spacious bedrooms, the latest technol

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Tonne Driver – Multi Drop | Kidlington.Please make sure you read the following details carefully before making any applications.We are looking for an experienced 7.This is a great opportunity for a driver who takes pride in their work and wants a role with an early start and a job-and-finish finis

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Closing date: 20-08-2026 Customer Team Member.Location: 74 Frederick Crescent , Port Ellen, PA42 7BE Pay: £13.Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: Closing shifts from mid-afternoon through to late evening and close, with flexible availab

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.Its our mission to provide an outstanding customer experience.Whilst others m

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.Why deliver with Evri? ~ Earn £14 - £19 per hour once up t

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.Why deliver with Evri? ~ Earn £14 - £19 per hour once up t

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.Why deliver with Evri? ~ Earn £14 - £19 per hour once up t

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.Why deliver with Evri? ~ Earn £14 - £19 per hour once up t

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others