Trabajos ticketing en BeckenhamCrear alertas

TechOps LeadWe're looking for a TechOps Lead to take ownership of technical operations within a fast-growing, technology-driven organisation transforming real-world infrastructure through smart, connected systems.This is a player-manager role , ideal for someone who enjoys balancing leadership with hands-on technical work. You'll lead a small team while remaining deeply involved in infrastructure, diagnostics, and continuous improvement across a distributed technology estate.The RoleAs TechOps Lead, you'll own the technical operations function end-to-end. You'll set standards for how issues are identified and resolved, act as the escalation point for complex problems, and ensure the reliability and performance of a multi-site infrastructure.You'll work closely with operational and project stakeholders, acting as the technical authority across systems that combine hardware, networking, and backend platforms.Key ResponsibilitiesLeadership & Team ManagementLead, mentor, and line manage a team of TechOps engineersSet clear expectations, run 1:1s, and drive performance standardsDefine and document workflows, escalation paths, and SOPsOwn and optimise the service desk/ticketing pipelineReport on performance metrics, trends, and improvementsMonitoring & Device ManagementOwn monitoring and alerting systems to proactively identify issuesManage lifecycle of IoT and edge devices across multiple sitesDrive preventative maintenance strategiesLead root-cause analysis and post-incident reviewsMaintain accurate asset inventory and ensure compliance standardsInfrastructure & NetworkingManage site network infrastructure (routers, VPNs, DNS, DHCP, etc.)Standardise configurations and maintain documentationTroubleshoot end-to-end system workflows across hardware and softwareAct as escalation point for complex technical issuesRecommend and implement infrastructure improvementsNew Site OnboardingLead technical delivery of new site deploymentsOversee network design, hardware setup, and system configurationSupport remote commissioning and technical validation before go-liveWhat We're Looking ForExperience6+ years in IT support, infrastructure, or technical operationsProven experience managing or leading a technical teamExperience working with distributed systems or multi-site environmentsExposure to IoT, CCTV, ANPR, or similar infrastructure is advantageousTechnical SkillsStrong networking knowledge (IP, VLANs, VPNs, DNS, DHCP, firewalls)Experience with routers, switches, and firewallTPBN1_UKTJ

Service Desk Engineer \n \n Monday to Friday, 8:30am – 5:00pm \n Office based in Orpington \n Competitive Salary \n \n Our client is looking for a service desk engineer to join their team. they are looking for an enthusiastic and technically proficient individual to be a part of a growing department. In this role, you will be responsible for guiding their customers through complex technical issues, resolving fault tickets, and ensuring their clients receive top-notch support. You will have the opportunity to work with a variety of platforms and systems, including Windows, Mac OS, Google Workspace, Office 365, and cloud Wi-Fi solutions. \n \n Key Responsibilities \n\n • Customer Support: Provide expert guidance to customers and resolve complex fault tickets within SLAs, ensuring customer satisfaction and adherence to timelines.\n, • Technical Troubleshooting: Diagnose and resolve issues related to desktops, networks, Wi-Fi, and cloud systems.\n, • Office 365 and Google Workspace Administration: Support the multiple customers that use Office 365 and Google Workspace within their ecosystem for email and collaboration tools.\n, • Requirements Gathering: Collaborate with customers to understand and document their technical requirements, through phone or Teams meetings.\n, • Vendor Liaison: Work with external vendors to resolve technical queries and issues in a timely and efficient manner.\n\n \n Skills and Experience \n We’re looking for someone who is: \n\n • Passionate About IT: A genuine interest in technology and problem-solving.\n, • Technically Proficient: Knowledge and experience with:\n\n \n\n • Workstations: Windows 10, Windows 11\n, • Google Workspace administration\n, • Cloud Wi-Fi platform administration\n, • Apple Mac platforms and Mac OS\n, • IT-focused ticketing systems\n, • Networking fundamentals\n, • Windows Servers (full range)\n, • Office 365 and SharePoint\n\n, • Excellent Communicator: Strong written, verbal, and interpersonal skills, with the ability to translate technical information for non-technical users. \n • People-Oriented: A customer-focused mindset with a willingness to go the extra mile to resolve client issues. \n • Organised and Multi-Tasking: Able to manage tight deadlines, prioritise tasks, and work effectively under pressure. \n • Detail-Oriented and Creative: Pays close attention to detail, thinks outside the box, and is open to challenging the status quo. \n \n Preferred Qualifications: \n While not required, the following certifications are highly desirable: \n • CompTIA Network+ \n • Microsoft 365 Fundamentals (MS-900) \n • Microsoft 365 Administrator (MS-102) \n \n If you're passionate about IT, love solving technical challenges, and are eager to make an impact in a company that values customer service, innovation, and collaboration, we would love to hear from you! \n *Braundton Consulting is a recruitment agency recruiting on behalf of a customer.

On-site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site \n FryerMiles are delighted to be working with a leading Managed Service Provider to assist with their recruitment of a Service Desk Engineer to join their team in Orpington. \n The successful candidate will have strong technical knowledge, excellent customer service skills, and a proactive approach to IT support. The successful candidate will be responsible for providing on-site technical support, resolving hardware and software issues, maintaining IT infrastructure, and ensuring a high standard of service delivery across customer sites. \n Key Responsibilities include: \n\n • Provide on-site technical support to customers via in-person requests, phone, email, and ticketing systems\n, • Diagnose and resolve hardware, software, and networking issues\n, • Support users with IT equipment, providing guidance and training where required\n, • Escalate more complex technical issues to senior engineers when appropriate\n, • Coordinate external technical support where issues cannot be resolved remotely or in-house\n, • Maintain and support client IT infrastructure, ensuring systems meet performance and compliance standards\n, • Install and configure new hardware, software, and IT systems\n, • Create and maintain technical documentation for new issues and resolutions\n, • Produce reports and accurately log time and activities within ConnectWise\n, • Provide occasional out-of-hours support when required\n\n Requirements: \n\n • Proven experience in a similar IT support or Managed Services role\n, • Strong knowledge of Windows operating systems, Active Directory, Microsoft 365, and networking principles\n, • Experience troubleshooting hardware, software, and network-related issues\n, • Experience using remote support tools and IT ticketing systems\n, • Excellent communication and interpersonal skills with a customer-focused approach\n, • Full UK driving licence and willingness to travel between client sites\n, • Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are desirable but not essential.\n\n On-site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site

Junior Technical Support Engineer\n Location: Croydon - hybrid working (4 days office-based, 1 day working from home)Salary: Competitive, depending on experienceEmployment eligibility: Applicants must have the right to work in the UK without sponsorship The Opportunity\n We're looking for a Junior Technical Support Engineer to join a growing technical operations team. \n This is a hands-on role suited to someone at the beginning of their technical career who enjoys understanding how systems work, solving real-world problems and developing their skills across networking, devices, infrastructure and technical operations. \n You might already have experience working in IT support, infrastructure, field engineering or technical operations. Equally, you may have developed strong practical skills through projects, home labs, qualifications or study and are looking for the opportunity to put those skills into practice professionally. \n You'll work with technology deployed across multiple locations, helping to keep systems and devices operational, investigating faults and supporting the wider team with day-to-day technical challenges. What You'll Be Doing\n Your responsibilities will include: \n\n • \n Troubleshooting technical issues across devices, networks and operating systems. \n • \n Diagnosing faults methodically and identifying root causes rather than simply treating symptoms. \n • \n Supporting remotely deployed devices and systems across multiple locations. \n • \n Investigating connectivity, networking and device configuration issues. \n • \n Working with Windows environments, including system configuration, command-line tools and event logs. \n • \n Supporting secure remote access and following good security practices. \n • \n Maintaining accurate technical documentation, tickets and operational records. \n • \n Helping create and improve SOPs, troubleshooting guides and internal documentation. \n • \n Supporting device management, inventory and technical operations processes. \n • \n Working with technical and non-technical colleagues to resolve issues. \n • \n Supporting occasional site visits when hands-on investigation is required. \n • \n Learning new technologies and gradually taking on greater technical responsibility as your experience develops. \nWhat We're Looking For\n You don't need to know everything already. We're particularly interested in candidates who have strong technical fundamentals, a logical approach to troubleshooting and a genuine desire to learn. \n Ideally, you'll have: \n\n • \n A good understanding of networking fundamentals, including IP addressing and basic network troubleshooting. \n • \n An understanding of VPNs and secure remote access. \n • \n Good working knowledge of Windows operating systems. \n • \n Familiarity with Windows event logs, command-line tools and system configuration. \n • \n A structured and methodical approach to troubleshooting. \n • \n An understanding of endpoint security and basic device compliance. \n • \n A basic understanding of APIs and SQL. \n • \n The ability to explain technical concepts clearly and without unnecessary jargon. \n • \n Strong documentation and organisational habits. \n • \n Around 1-2 years of hands-on experience in IT support, infrastructure, field engineering or technical operations or strong demonstrable technical fundamentals gained through projects, labs, qualifications or study. \n\n Above all, we're looking for evidence that you enjoy working with technology and can apply what you know to real problems. It Would Be Great If You Also Have\n Experience in any of the following would be useful, but isn't essential: \n\n • \n Configuring routers, switches or firewalls. \n • \n Remote device management or Mobile Device Management (MDM) platforms. \n • \n IP CCTV, ANPR systems, Raspberry Pi or other edge/IoT devices. \n • \n Cloud-hosted systems. \n • \n Working with APIs or SQL. \n • \n Microsoft 365 administration. \n • \n Multi-site or distributed technology environments. \n • \n Ticketing, operational tooling or password management platforms. \n\n We're more interested in your ability to learn and troubleshoot than in whether you've worked with a particular technology or vendor. About You\n You'll enjoy this role if you're someone who: \n\n • \n Is naturally curious about how technology works. \n • \n Likes investigating problems and finding the underlying cause. \n • \n Takes ownership rather than waiting for someone else to solve an issue. \n • \n Remains calm and methodical when something isn't working. \n • \n Communicates clearly with both technical and non-technical colleagues. \n • \n Keeps good records and understands the value of documentation. \n • \n Is organised and reliable. \n • \n Is comfortable working in a small, fast-moving technical environment. \n • \n Wants to develop a broad technical skill set rather than being limited to one area of IT. \nWorking Arrangements\n The role is primarily based in Croydon, with four days per week in the office and one day working from home. \n There may occasionally be a need to visit other sites to investigate or support technical equipment. A full UK driving licence would therefore be useful, but is not essential.

MS706 - Technical Support Engineer Location: Wickham, Portsmouth Salary: £30,000 - £40,000 per annum DOE Overview: First Military Recruitment are currently seeking a Technical Support Engineer on behalf of one of our clients. You don't need to be an industry expert on day one. We are looking for a sharp, IT literate and technically minded individual who loves learning how systems work. Our client will fully fund your external certifications and provide comprehensive internal training to turn your technical talent into expert product knowledge. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Deliver clear, practical technical and system support via phone, email and ticket systems from the office location. Manage, log and prioritise customer requests through to resolution within CRM/ticketing platform. Lead classroom and virtual (MS Teams) product training sessions. Create support collateral including FAQs, datasheets, user manuals and video tutorials. Technically evaluate potential new products/systems and provide feedback to commercial teams. Assist Sales with technical system calculations and pre-sales technical guidance. Skills and Qualifications: Ability to work primarily on-site from office location to collaborate with team members, perform hands-on testing and lead classroom sessions. Proven IT, electronic, electrical or technical support background with strong computer literacy and an understanding of hardware/software interactions. A high capacity, knack for technology and eager attitude to learn new hardware, software and specialized systems quickly. You enjoy presenting to groups, running online meetings and standing in front of a camera to host instructional videos. A logical, methodical approach to diagnosing and resolving technical problems. Excellent verbal and written communication skills to write clear guides and communicate complex ideas simply. Desirable: System Exposure: Any prior exposure to Fire Alarm systems, Aspirating Smoke Detection, Linear Heat Detection, or Emergency Voice Communication systems is a bonus, but not required. Basic experience using video/media creation tools or modern business software/CRMs (e.g. Odoo). Benefits: 28 days (inclusive of 8 standard UK bank holidays) for full-time employees working a 5-day week. Entitlement increases by 1 day per year after 2 years’ service, up to a maximum of 33 days. Funded industry-recognised qualifications (e.g. FIA Fundamentals in FD&A / BS5839-1 standards) Workplace pension scheme. Professional development & training bonds. Occasional lunch provided by the company. Discretionary annual bonus (at the discretion of management and strictly dependent on the company's overall profitability)

English National Ballet is seeking a collaborative Digital Platforms Manager to lead and evolve our core digital platforms, including CRM, event ticketing and class management.

Ealing Trailfinders is recruiting a Support Services Executive to oversee ticketing, CRM and club shop operations in West London.

Ticketing Manager – Live Events Venue. We’re recruiting a hands-on Ticketing Manager to lead operations at a busy, high-profile live events venue in East London. You’ll own the full ticketing operation — from on-sales and allocations to event-day box office delivery and final settlements.

You will need to possess a good background in ticketing, having already previously held roles such as Ticketing Manager, Client Account/Service Manager or similar within the industry, tour ticketing at a promoter level is a bonus. Attend select events to support the on‑site VIP ticketing operation

A leading events management company in Greater London seeks a Ticketing Manager to oversee operations at a high-profile venue. The ideal candidate will have strong ticketing experience, leadership skills, and a passion for delivering exceptional customer service.

Live Nation VIP Nation Europe is seeking a specialist to lead end-to-end VIP ticketing for international tours across EMEA. This role requires strong ticketing background and the ability to manage multiple projects across countries.

Ticketing Operations ExecutiveApplylocations: Vantagetime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 23, 2026 (15 days left to apply)job requisition id: R-10198Job Title: Ticketing Operations ExecutiveJob Grade:

You will work with venue teams, senior leaders, promoters and ticketing partners to deliver data-driven marketing that increases audience reach, ticket sales and on-site revenue.

Experience with third‑party ticketing agents. We have relationships with all the major ticketing platforms in the industry, and would want a candidate with an understanding of that network. C) Ticketing Industry Social Community 2021.

Manage designated ticketing categories and Guest groups, taking ownership of end to end ticketing journey from planning and preparation through launch, fulfilment and post-launch review. As part of the Ticketing team, you will play a key role in delivering world-class ticketing delivery to over 500k

You will need to possess a good background in ticketing, having already previously held roles such as Ticketing Manager, Client Account/Service Manager or similar within the industry, tour ticketing at a promoter level is a bonus. Ticketmaster is the global leader in event ticketing with over 500 mi

Live Nation VIP Nation Europe is seeking a lead for end-to-end VIP ticketing across international tours.

Indra Group UK & Ireland is seeking a Systems Engineer to join our Engineering team on the TfL ticketing project.

Understanding of ticketing, membership or fundraising processes, together with data governance and GDPR principles. We're looking for an experienced System Support Analyst with hands‑on Tessitura CRM and ticketing experience to play a key role in the day‑to‑day support, configuration, maintena

You will work with the Programme Manager and team to translate strategy into tangible outcomes, delivering digital ticketing improvements for customers. Rail Delivery Group is seeking a Project Manager to drive the Mobile Smart Ticketing Programme.

A community-focused venue is seeking a Box Office Manager in Woolwich to oversee ticketing services and ensure a first-class sales experience. The role requires strong experience in managing ticketing operations and effective communication skills.

You will configure and support ticketing, memberships and campaigns, troubleshoot issues, and collaborate with Marketing, Membership, Fundraising and Digital teams to deliver seamless donor and visitor experiences.

The Wimbledon Championships is seeking two Ticketing Executives for fixed-term contracts of six and seven months to join our Ticketing team in London. You will oversee end-to-end ticketing delivery and guest experience for diverse groups, ensuring accurate allocations and timely service.

Brentford FC in London is seeking a Ticketing Operations Executive to support the Ticket Operations Lead with running the ticketing system and ensuring efficient access control on match and events days. Configure events in Ticketmaster Sport XR, set up access controls, and support campaigns, promoti

Own the night, one guest at a time.Hotel Indigo K West Shepherd's Bush.From late check-ins to early departures, you'll make sure every guest feels welcome, safe, and well looked after no matter the hour.So if this sounds like you, then come join the pre-opening team as we get ready to open our doors

Hotel Indigo & K West Spa Shepherd's Bush.Spa & Wellbeing sanctuary offers a refined retreat where thoughtful service and genuine care define every experience.If you thrive on creating memorable moments, building meaningful connections, and delivering service with grace and professionalism, we'd lov

Cleaner x 3, Fixed Term until 31 December 2026.Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.Mid Calder Primary School / Nursery.We are keen to employ a diverse workforce that reflec

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

Cleaner (Permanent) (15/5057).Join our award-winning school cleaning team.We’re proud of our award-winning service, recognised with:.ASSIST-FM Contribution to Cleaning Award - 2022.APSE Building Cleaning Innovation Award - 2023.Building Cleaning Most Improved Performance Networks Award – 2024.

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.Role Overview: We are we

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

Tonne Driver – Multi Drop | Kidlington.Please make sure you read the following details carefully before making any applications.We are looking for an experienced 7.This is a great opportunity for a driver who takes pride in their work and wants a role with an early start and a job-and-finish finis

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.Its our mission to provide an outstanding customer experience.Whilst others m

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Class 2 Multi-Drop Delivery Driver Location: Darwen, Blackburn Salary: £34,000 basic £1,200 accident-free bonus competitive annual discretionary bonus benefits Hours: Monday to Friday, 7:00am4:15pm Permanent No regular weekend work The Opportunity Our client is a leading distributor of thermop

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.Why deliver with Evri? ~ Earn £14 - £19 per hour once up t

We are currently recruiting for an experienced Class 2 Delivery Driver to join a busy distribution operation based in Brighouse.The role involves multi-drop deliveries to customers across the designated area, delivering beer kegs, cases, bottles and other products.You may be supported by a Drivers M

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.Why deliver with Evri? ~ Earn £14 - £19 per hour once up t

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.Its our mission to provide an outstanding customer experience.Whilst others m

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.Why deliver with Evri? ~ Earn £14 - £19 per hour once up t

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others