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  • General Manager
    General Manager
    5 days ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

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  • Junior Sous Chef
    Junior Sous Chef
    2 days ago
    £18.71 hourly
    Full-time
    Manchester

    Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as JUNIOR SOUS CHEF in Manchester 🇬🇧 For Circolo Popolare , our restaurant in Manchester (No 1, St Michael's, 36 Jackson's Row), we are looking for a talented Junior Sous Chef who will become the leader and Chef of tomorrow. Your main tasks: FROM CREATION TO PLATE EXECUTION • Participate in the menu change process alongside the Executive Chefs, contributing to a unique culinary experience., • Speed and precision at the pass will be your hallmark., • Ensure every dish is perfect, adhering to the Group's recipes and standards. OPERATIONAL EFFICIENCY • You are the Chef's right hand, ensuring everything is impeccable: compliance with hygiene standards, a well-organized team, and checks always aligned with objectives., • Manage Food Costs like a true leader: zero waste, flawless inventories, and always on-time orders., • Plan, organize, and lead the brigade with energy and precision. SUCCESS IS BUILT ON TEAMWORK • Train and support your team daily, sharing passion and professionalism., • Build your Squad: your leadership creates harmony and makes the workplace stimulating and positive. Our offer: • Highly competitive salary, • Full time role, • 2 consecutive days off per week, • 28 days paid holiday per year, • Pension scheme, • Permanent contract, • Meal on shift: we serve the staff meal before the lunch and dinner shift, • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues, • And much mooore! START DATE: asap BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #joinbigmammauki

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  • Restaurant General Manager
    Restaurant General Manager
    5 days ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    General Manager – Basrah Lounge Job Type: Full-time Schedule: Flexible hours, including evenings, weekends and bank holidays Basrah Lounge is looking for an experienced, confident and hands-on General Manager to oversee the daily operation of our busy restaurant and lounge. The successful candidate will be responsible for leading the team, maintaining excellent customer service, managing staff performance and ensuring the venue operates smoothly, efficiently and to a consistently high standard. Key Responsibilities • Oversee the day-to-day running of the restaurant and lounge, • Lead, support and motivate front-of-house, bar and kitchen teams, • Create and manage weekly staff rotas using the Deputy app, • Monitor employee attendance, lateness, breaks, availability and working hours, • Approve timesheets and ensure staff hours are recorded accurately, • Ensure each shift is appropriately staffed according to business needs, • Recruit, train and onboard new employees, • Conduct staff meetings, performance reviews and disciplinary procedures when required, • Set clear expectations and ensure all team members follow company policies, • Maintain excellent standards of customer service, • Handle customer enquiries, complaints and special requests professionally, • Oversee table bookings, events and busy service periods, • Monitor stock levels and coordinate ordering with suppliers, • Reduce unnecessary waste and control operational costs, • Oversee cash handling, tills, end-of-day reports and banking procedures, • Monitor sales performance and help achieve business targets, • Ensure the venue remains clean, organised and presentable, • Carry out regular checks of the restaurant, kitchen, toilets and customer areas, • Ensure compliance with food hygiene, health and safety, licensing and fire-safety requirements, • Work closely with the owners and provide regular updates on staffing, sales, customer feedback and operational issues, • Step in and support the team during busy periods when required, • Identify ways to improve service, efficiency and the overall customer experience Skills and Experience • Previous experience as a General Manager, Restaurant Manager or in a similar senior hospitality role, • Strong leadership and people-management skills, • Experience creating rotas and managing staff through Deputy or a similar workforce-management system, • Excellent communication and customer-service skills, • Confident handling complaints and resolving problems calmly, • Good understanding of stock control, labour costs, cash handling and sales targets, • Knowledge of food hygiene, health and safety and licensing requirements, • Highly organised, reliable and able to work under pressure, • Comfortable managing a busy restaurant and lounge environment, • Flexible availability, including evenings, weekends and bank holidays, • A hands-on management style and willingness to support all areas of the business What We Offer • A senior leadership position within a growing hospitality business, • A friendly and lively working environment, • The opportunity to make a genuine impact on the venue’s performance, • Competitive salary based on experience, • Staff benefits and additional incentives to be discussed If you are an experienced hospitality manager with strong leadership skills and a passion for providing excellent customer experiences, we would love to hear from you. Please apply with your CV and a short explanation of your relevant management experience.

    Immediate start!
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  • Restaurant Manager
    Restaurant Manager
    8 days ago
    £12.75–£14 hourly
    Full-time
    Manchester

    Position Overview The Head of Operations is a senior leadership role responsible for overseeing, managing, and optimising all operational aspects of the Company. This role ensures the smooth running of the business from pre‑launch through day‑to‑day operations, driving efficiency, consistency, and growth. The Head of Operations will work closely with the founders and management team to build strong operational foundations and deliver an exceptional customer experience. Key Responsibilities Operational Leadership • Oversee all operational activities of the business, ensuring efficiency, quality, and compliance., • Develop, implement, and continuously improve operational systems, processes, and procedures., • Lead operational planning for business launch and ongoing growth. Project & Launch Management • Manage end‑to‑end project timelines for restaurant setup, launch preparation, and expansion activities., • Coordinate with internal teams and external partners to ensure all operational milestones are achieved. Supplier & Procurement Management • Source, evaluate, and negotiate with suppliers for food, equipment, and services., • Build strong supplier relationships and ensure consistent supply chain performance., • Monitor cost control, quality standards, and delivery reliability. Staffing & HR Operations • Lead recruitment for all operational roles, including kitchen, front‑of‑house, and support staff., • Oversee staff onboarding, training, scheduling, and performance management., • Ensure compliance with UK employment law, health & safety regulations, and company policies. Daily Operational Management • Manage day‑to‑day restaurant operations to ensure smooth service delivery., • Monitor operational KPIs including labour cost, food cost, customer satisfaction, and productivity., • Identify operational issues and implement effective solutions promptly. Business Growth & Strategy • Support strategic planning for future branches, catering services, or brand expansion., • Analyse operational performance and recommend improvements to enhance profitability and efficiency., • Undertake any additional reasonable duties required for the successful operation and growth of the Company. Employment Terms (to be detailed in the employment contract) Upon commencement of trading, the Head of Operations will be employed under a separate employment contract outlining: • Working hours, • Salary and benefits, • Holiday entitlement, • Notice period, • Disciplinary and grievance procedures, • Pension obligations, • All other applicable employment terms in accordance with UK employment law Candidate Requirements Essential • Proven experience in restaurant operations management (multi‑site or single‑site)., • Strong leadership, organisational, and communication skills., • Experience in supplier management, recruitment, and operational planning., • Ability to build systems, processes, and teams from the ground up., • Strong understanding of UK hospitality regulations and compliance. Desirable • Experience in Middle Eastern / Arabic cuisine or culturally‑specific restaurant operations., • Pre‑opening or launch experience., • Project management experience.

    No experience
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  • Solar Sales Executive
    Solar Sales Executive
    1 month ago
    £30000–£60000 yearly
    Full-time
    Manchester

    With the cost of living rising, from food to energy and every bill in between it can feel like we are always spending more. At Dawnstar Energy, we are here to help our customers take back control of their spending with affordable Solar Power. This is a customer-facing role where you will focus on building relationships, educating customers and making a great first impression of the Dawnstar brand. You will be responsible for answering questions, talking about the options available and setting up appointments for our closing team. Key Responsibilities: • Relationship Building: Work on building and keeping strong relationships with industry partners who can give us steady leads., • Sales Pipeline Management: Make sure the sales pipeline runs smoothly, following up on each lead, making sure they are qualified and turning them into successful deals., • Sales Reporting: Share sales performance reports, tracking important metrics and giving regular updates to management., • Collaboration: Team up with other departments like marketing, customer support and installation teams to make sure we give our clients the best service possible. Administrative Responsibilities: • CRM & Data Management: Keep your CRM systems upto date by tracking leads, keeping tabs on client interactions and making sure sales conversions are on track. Requirements: • Sales Experience: While it’s a plus to have some sales experience, it’s not a must. No previous solar experience is required, as full training will be provided., • Communication Skills: You should be comfortable communicating in English, both when you speak and when you write., • Administrative Skills: You’ll need to be organised and detail-oriented when handling administrative tasks. If you’ve used CRM software before and are familiar with basic Microsoft Office tools, that’s even better., • Travel Flexibility: A valid UK driving licence isn’t necessary, but it would be a great advantage. Key Competencies: • Customer-Centric: You should be passionate about providing excellent customer service and finding solutions that really meet your clients’ needs., • Results-Driven: You should be highly motivated to achieve and even surpass your sales targets., • Team Player: You should be able to work well with people from different departments to ensure everything runs smoothly and your clients are happy. Incentives & Benefits: • Commission-based role with an OTE of around £1,000 to £5,000 per week after training., • A clear path for advancement., • Weekly social events., • Flexitime, • Referral programme

    Immediate start!
    No experience
    Easy apply
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