Basrah Lounge

Live-in Housekeeper Salary: £1,250–£1,500 per month (depending on experience) Location: Live-in Position Job Type: Full-time, Permanent About the Role We are looking for a trustworthy, reliable and hardworking live-in housekeeper to join our friendly Muslim household. This is a live-in position with your own private bedroom, bathroom and shower, with all utility bills included free of charge. This role is ideal for someone who takes pride in keeping a home clean, organised and running smoothly. The Property • Large 5-bedroom family home, • 7 bathrooms, • 2 living rooms, • Spacious kitchen and communal areas, • Private bedroom with your own en-suite bathroom and shower, • Free accommodation with no utility bills Duties Include • General cleaning throughout the home, • Maintaining all bedrooms and bathrooms, • Dusting, vacuuming and mopping, • Laundry, ironing and folding clothes, • Changing bed linen, • Keeping the kitchen clean and organised, • Organising cupboards and household items, • Ensuring the home is kept to a high standard at all times, • Occasional assistance with other household tasks as required Working Hours • 5 days per week, • Hours will vary depending on the needs of the household and daily tasks., • Flexibility is essential, as some days may require more or fewer hours than others. Requirements • Previous housekeeping or cleaning experience preferred., • Honest, reliable and trustworthy., • High attention to detail., • Able to work independently., • Respectful of privacy and family life., • Comfortable working in a Muslim household and respectful of Islamic values and customs. What We Offer • £1,250–£1,500 per month (depending on experience), • Free private bedroom, • Private bathroom and shower, • All utility bills included, • Friendly and respectful family environment, • Long-term, stable employment If you are organised, hardworking and take pride in maintaining a beautiful home, we would love to hear from you. Please apply with your CV and any relevant housekeeping experience.

General Manager – Basrah Lounge Job Type: Full-time Schedule: Flexible hours, including evenings, weekends and bank holidays Basrah Lounge is looking for an experienced, confident and hands-on General Manager to oversee the daily operation of our busy restaurant and lounge. The successful candidate will be responsible for leading the team, maintaining excellent customer service, managing staff performance and ensuring the venue operates smoothly, efficiently and to a consistently high standard. Key Responsibilities • Oversee the day-to-day running of the restaurant and lounge, • Lead, support and motivate front-of-house, bar and kitchen teams, • Create and manage weekly staff rotas using the Deputy app, • Monitor employee attendance, lateness, breaks, availability and working hours, • Approve timesheets and ensure staff hours are recorded accurately, • Ensure each shift is appropriately staffed according to business needs, • Recruit, train and onboard new employees, • Conduct staff meetings, performance reviews and disciplinary procedures when required, • Set clear expectations and ensure all team members follow company policies, • Maintain excellent standards of customer service, • Handle customer enquiries, complaints and special requests professionally, • Oversee table bookings, events and busy service periods, • Monitor stock levels and coordinate ordering with suppliers, • Reduce unnecessary waste and control operational costs, • Oversee cash handling, tills, end-of-day reports and banking procedures, • Monitor sales performance and help achieve business targets, • Ensure the venue remains clean, organised and presentable, • Carry out regular checks of the restaurant, kitchen, toilets and customer areas, • Ensure compliance with food hygiene, health and safety, licensing and fire-safety requirements, • Work closely with the owners and provide regular updates on staffing, sales, customer feedback and operational issues, • Step in and support the team during busy periods when required, • Identify ways to improve service, efficiency and the overall customer experience Skills and Experience • Previous experience as a General Manager, Restaurant Manager or in a similar senior hospitality role, • Strong leadership and people-management skills, • Experience creating rotas and managing staff through Deputy or a similar workforce-management system, • Excellent communication and customer-service skills, • Confident handling complaints and resolving problems calmly, • Good understanding of stock control, labour costs, cash handling and sales targets, • Knowledge of food hygiene, health and safety and licensing requirements, • Highly organised, reliable and able to work under pressure, • Comfortable managing a busy restaurant and lounge environment, • Flexible availability, including evenings, weekends and bank holidays, • A hands-on management style and willingness to support all areas of the business What We Offer • A senior leadership position within a growing hospitality business, • A friendly and lively working environment, • The opportunity to make a genuine impact on the venue’s performance, • Competitive salary based on experience, • Staff benefits and additional incentives to be discussed If you are an experienced hospitality manager with strong leadership skills and a passion for providing excellent customer experiences, we would love to hear from you. Please apply with your CV and a short explanation of your relevant management experience.