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Customer Services ManagerBarnsley, South YorkshireAbout UsAt Berneslai Homes, we manage around 18,000 homes on behalf of Barnsley Council, going beyond housing to support residents and create thriving, sustainable communities. Guided by our 3 Cs values Customer first, Can do, and Curious we are committed to delivering high-quality services that put people at the heart of everything we do.We are now looking for a Customer Services Manager to join us on a permanent, full-time basis, working 37 hours per week.The Benefits- Salary of £51,356 - £54,495 per annum- Agile working packages- Excellent pension scheme- Discounted gym membership- Health & wellbeing checks- Fantastic training and development opportunitiesThis is a terrific opportunity for an experienced customer service leader with expertise in complex complaint handling and continuous service improvement to join our people-focused organisation.Weve just been awarded a C1 grading from the Social Housing Regulator for our work as landlords, and youll have the chance to continue our track record of success and deliver the highest level of consumer standards.Whats more, youll join an organisation where 88% of colleagues find their work fulfilling and rewarding, with agile working, excellent training and development opportunities and a strong pension supporting you along the way.So, if youre looking for a senior role where you can strengthen your leadership profile while helping create more accessible, inclusive and responsive services, read on and apply today.The RoleAs a Customer Services Manager, you will lead and continuously improve our customer services while ensuring residents have a strong voice in shaping our services, policies and strategies.You will jointly lead the delivery of the Resident Insight and Engagement Strategy and the Customer Services Tenant Influence Panel, using customer insight and good practice to drive improvements.As the operational lead for compliance with the Housing Ombudsman Complaint Handling Code, you will ensure effective complaint handling, reporting and organisational learning.Working closely with colleagues and key stakeholders, you will also help ensure customer information and services are accessible, inclusive and responsive to residents needs.Additionally, you will:- Develop and review key customer strategies and policies- Support organisational learning from customer insight surveys- Oversee translation services and reasonable adjustments- Work with Communications to provide accurate and accessible customer informationAbout YouTo be considered as a Customer Services Manager, you will need:- Experience handling and resolving sensitive and/or complex complaints across a diverse service area- Experience of organisational customer service management, achieving continued service improvement- Experience working in a fast-paced environment- Strong knowledge of legislation and codes of practice, specifically relating to The Housing Ombudsman Code and the Consumer Standards issued by the Regulator for Social Housing- The ability to develop and manage a high-performance culture- The ability to effectively manage budgets- The ability to travel as necessary to meet the needs of the post- A Chartered Institute of Housing professional qualification or HND/equivalent in housing, customer services, or business management, or substantial experience at this level in a complaint handling capacityPlease note, this post requires a Basic Criminal Record Check.Other organisations may call this role Customer Service Manager, Customer Experience Manager, Customer Engagement Manager, Housing Services Manager, Housing Manager, Customer Relations Manager, Customer Services Lead, or Customer Care Manager.Webrecruit and Berneslai Homes are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if youre ready to take your next step as a Customer Services Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.TPBN1_UKTJ

Overview Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. HGV Class C Driver This is 12 month contract At Solus,all roles arecriticalindelivering quality repairsfor our customersand keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability,we'relooking foraHGV Class C driver. This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supportingmembers of the wider team. Responsibilities Whatyou'llbe doing Our HGV drivers are kept busy in this role to get our customers back on the road quickly.We'dlove you bring yourpreviousexperience to this role. You will work within a team of other drivers reporting to your Transport Controller As a Class C HGV Driver, we want you to bring yourpreviousexperience to the team. You will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs. This will include You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures. You will complete forms toindicateany damage on the car and specify accident-related damage and highlight any old damage, take digital photographs - and gain a signature from the customer. You will highlight any defectsidentifiedduring loading/unloading of vehicles or asidentifiedat the handover of the vehicle to the customer and bring to the attention of the Production Manager. You will also ensure all jobs are referenced and filed on completion of job. Qualifications Whowe'relooking for All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. You would havepreviousexperience in a similar role with the following skills You will have experience driving HGV class 2 vehicles and within recovery. You will be very customer-focused and have great customer handling skills. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. xrnqpay Ready to join us? Apply online today, and our team will be in touch within 14 days.

Klipboard is seeking a Customer Success Manager to drive measurable outcomes across a defined portfolio of customers.

A leading name within the electrical wholesale industry is looking for an ambitious and results-focused Area Sales Manager to join their growing team in the Barnsley area. This is an exciting opportunity for someone looking to build strong customer relationships, drive sales growth, and quickly progress into a Branch Manager position. You'll be joining a highly successful and well-established group of distribution businesses known for their excellent customer service, quality branded products, and strong supplier network. The business offers genuine progression opportunities, a high level of autonomy, and excellent financial rewards for success. Rewards Starting salary of £35,000 - £50,000 (negotiable depending on experience) Lucrative bonus potential Company car, mobile phone, laptop, and healthcare package Company pension scheme Clear progression path to Business Manager / Branch ManagerThe Opportunity As an Area Sales Manager, you will: Be at the forefront of the business, winning new customers and developing existing accounts Drive sales growth and increase profitability within your area Build strong relationships with a wide range of customers Present, negotiate, and communicate effectively with decision-makers Manage your own customer accounts and diary Progress into a Branch Manager role where you will have full autonomy over sales, P&L, purchasing, logistics, marketing, and team managementRequirements To be successful in this role, you should have: Strong B2B sales experience Experience within the electrical wholesale sector Excellent negotiation and relationship-building skills A proven track record of winning new business and growing accounts Natural leadership qualities and a desire to progress into managementIf you think you have what it takes, apply today to find out more

Hours: 8.a.m to 4.p.m, Monday to Friday. Must be flexible in hours and days of work to meet the demands of the business Salary: up to £45,000 per year About Us Haywood and Padgett are a leading food manufacturer located in Barnsley, South Yorkshire. We are an established, family-run business specialising in the production of scones and other baked goods. Due to an ever-increasing demand for our delicious product ranges, we require a technical services manager. The Role Our technical department plays a crucial role in maintaining and monitoring compliance, hygiene, quality, retail and product specifications, auditing, and much more. We are specifically looking for someone with very strong experience and extensive exposure to retailer codes of practice, product authenticity requirements, and compliance within food manufacturing. This is essential for success in this role. The technical services manager will have the overall responsibility for all technical services relating to new production development, liaising with customers, suppliers, and internal teams to ensure a smooth transition. The technical service manager will work predominantly, and very closely with the technical manager, new product development manager, commercial and production teams, as well as liaising with team colleagues and other essential departments. Key Responsibilities Customers • Preparing and attending customer meetings, providing technical support for new product submissions, • Interpreting customer codes of practice, ensuring that all new products comply with all legal, safety, authenticity, quality, and customer requirements, • Supporting the customer, supplying information to ensure their supplier checks, questionnaires and audits can be completed, • For all new products, supplying the retailer with the full product specification, such as ingredient lists, nutritional, storage requirements, allergens, etc, • Creating detailed Quality Assurance Standards (QAS) documentation, listing relevant product characteristics and organoleptic properties, such as colour, aroma, taste and texture. Ensuring the customer has a full understanding of how to conduct and undertake a quality check of our products, • Updating and reviewing retailer product specifications as and when required, • Raising derogations and concessions, • Responding to customer enquiries responsively, in a timely manner, • Creating and approving customer packaging requirements, • Liaising with designer, ensuring artwork is correct to customer requirements Suppliers • Manage and maintain the raw material, packaging, and services supplier approval system, • Review and approve supplier raw materials and packaging specifications, • Protecting the business using TACCP (Threat Assessment Critical Control Point), preventing malicious threats to food, such as sabotage, extortion, or terrorism, • Protecting the business using VACCP (Vulnerability Assessment Critical Control Point), preventing economically motivated food fraud Other • Liaising with operations management, with customer feedback, • Completing customer KPI/Reports relating to quality and technical planning, • Attending routine sampling tasting sessions and taking charge in the technical manager’s absence, • Devising, reviewing, and updating technical policies and procedures, • Managing and editing the company’s newsletter, as part of the food safety culture initiative, • Providing temporary cover for holidays and sickness, covering team colleagues’ roles, such as technical manager, technical administrator, • Assisting in internal audits Qualifications and Experience Experience of working within a food manufacturing environment essential Degree level qualification in science or food related technology (or equivalent experience) Experience of working as a technical services manager or equivalent essential Food Safety Level 2 essential (Level 3 preferred) Level 2 HACCP essential (Level 3 preferred) Understanding of the British Retailer Consortium Global Standard (BRCGS) for Food Safety preferred Comprehensive knowledge of retailer codes of practice and how to implement these within a food manufacturing and supply business preferred Project management experience preferred Experience of writing technical policies and procedures and strong writing ability essential Experience of raw material and supplier approval essential Experience in completing finished product specifications including web-based retailer systems essential Fully conversant with Microsoft; Outlook, Word, Excel, and Power Point essential Knowledge of PDO, geographical raw materials and authenticity Skills Excellent interpersonal and communication skills Highly motivated and enthusiastic Excellent organisational skills Good attention to detail Ability to work under pressure, meeting deadlines Ability to work unsupervised or as part of a team Benefits Pension 33 Days Annual Leave Medical Insurance Bike to work scheme Discounted gym membership Company Shop membership

Night Shift (17:15 - 06:00): Week 1, Sun - Tues Week 2, Sat - Tues Looking for a leadership role with a successful, well-invested food manufacturer? This is a Shift Production Manager opportunity where you'll be given the autonomy to develop, and support your team while playing a key role in the ongoing success of the site. As Shift Production Manager, you'll have real influence over both operational performance and team development within a growing business that values its people. Benefits include an enhanced pension (up to 10% matched), a share save scheme, life assurance, and 33 days annual leave. The site is easily accessible from Sheffield, Barnsley, Wakefield, Doncaster, Rotherham, and surrounding areas. About the Role As Shift Production Manager, you will be the most senior person on site during nights and some of your key responsibilities will include: Leading your department to ensure all departmental KPIs are achieved and customer orders are fulfilled. Leading, coaching, and mentoring your team to drive engagement and maintain high levels of performance. Promoting a culture of continuous improvement, encouraging your team to look for more effective ways of working. Ensuring all work is carried out safely, with a strong focus on product quality.About You This is an ideal opportunity for a Production Manager looking for a new challenge, or a Shift Manager or Supervisor looking to step into a Production Manager position for the first time. Strong team leadership skills gained in food manufacturing, with chilled, high-risk experience being ideal but not essential. Demonstrable knowledge of lean manufacturing, GMP, and CI tools and techniques. A collaborative, people-focused approach, with the ability to work effectively across departments. Ability to plan and prioritise orders and workloads quickly and effectively to meet customer requirements. Demonstrable record of ensuring Health & Safety compliance.Next Steps Apply today to be considered for this Production Manager opportunity, or contact Ian Murphy, Senior Consultant, for further details

Experience Required5+ years of experience within a Customer Success role working for a FinTech organisationExperience working with Mid-Market and Enterprise FS companiesBS/BA in related discipline or equivalent experience</li

Beyond individual accounts, you will help define and continuously improve how Zelt approaches onboarding, customer experience, and customer success management as the company scales. In this role, you’ll sit at the heart of the business owning customer relationships from the moment a deal closes an

As we expand, we're continuously looking for Customer Success Manager profiles to own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and

I'm partnering with a well-established and growing energy technology company that is looking to hire a Customer Success Manager to support and grow relationships across its portfolio of energy trading software solutions. Customer Success Manager | Energy Trading Software | UK (Hybrid) £70,000 + Bon

Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. Mapping

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. Customer Success Manager - Ecommerce, Logistic

Customer Success Manager – Telematics. Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

Customer Success Manager (London). Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. You have experience as a Customer Succes

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

Simpson Associates is seeking a Customer Success Account Manager to join their Data Transformation team. This hands-on role requires strong organizational skills and the ability to build trust with clients while ensuring their success throughout the engagement process.

Wavenet is seeking a Service Delivery Manager to act as the key point of contact for assigned customers, ensuring contractual commitments are met while identifying opportunities for service and revenue enhancement. In this customer-facing role you will manage relationships across the service lifecyc

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. We’re looking for a collaborative, hands‑on leader to partner with our Chief Operating Officer in scaling Syntas

Morgan McKinley is seeking an experienced Customer Services - Customer Retention Manager to join a well established company just outside Horsham, West Sussex. The role centers on customer success, account management and service delivery across client accounts. You will monitor customer feedback, dri

The Customer Success Manager (CSM) is accountable for driving measurable customer outcomes, retention, and long term value across a defined portfolio of customers. The CSM acts as the orchestrator of the customer experience, working across Product, Support, Professional Services, and Sales to ensure

Corriculo Ltd is seeking a Customer Success Manager for a growing SaaS business delivering value across a portfolio of around 20 clients. You will own the customer journey from onboarding to retention, identifying opportunities to expand usage and coordinate with sales, product and operations.

RightMarket is seeking an Account Manager to own post-sale relationships for a portfolio of charity, university and franchise customers.

Own the Customer Success Plan – developed with the Project Manager at handover, signed off by the customer, and maintained as a living document. We are seeking a Customer Success Manager based in England, fluent in French, to own the post-go-live relationship with our customers across the UK and F

Experience in customer success or account management in a B2B SaaS or subscription business. You'll look after our customers once they're live. Keep customers by spotting risk early and acting before it turns into a cancellation.

Sykes Cottages is seeking an Account Manager in our Customer Success Team at the Chester Head Office. You’ll manage up to 200 property owners, help them maximise revenue, and be their go‑to contact to ensure a smooth and successful partnership with Sykes.

Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager (American timezone). Customer Success Manager - Arabic Speaker.

Senior Customer Success Manager – B2B FinOps Platform. Senior Customer Success Manager (12 month ftc). This is a senior, hands-on Customer Success Manager role.

Matched is expanding its Enterprise Customer Success team in the UK, targeting large, high-value FS clients and complex deployments. You will collaborate with Sales, Solutions Consultants, Presales, and Product to deliver outcomes, manage executive engagements, and oversee net revenue retention thro

Undisclosed Client] is seeking a bright and outgoing individual to manage and grow key customer accounts across Healthcare, Teamwear, and education sectors.

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. Proven record of being in front of customers — building relationships, managing rollouts, and d

Energy One Limited is recruiting a Customer Success Manager to build and grow relationships across our software portfolio. You will own the customer journey from onboarding to renewal and expansion, lead success planning, monitor health, and drive retention and account growth.

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers. They're looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further rela

Unity Resourcing Ltd is seeking a Service Account Manager in Harrogate to manage a portfolio of customers and coordinate nationwide Field Engineers. The role focuses on delivering excellent customer service in a fast-paced environment.

A leading search intelligence company in the UK is looking for a Customer Success Manager to enhance client relationships and manage Google Ads accounts. This position offers a hybrid work model with flexibility and a strong focus on customer satisfaction, alongside extensive growth opportunities.

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. We are seeking a versatile Customer Success Manager who can drive our vision to empower the CBRE technical workforce. Understand custom

We seek a Customer Success Manager to own and scale a portfolio of SMB and mid-market clients, balancing onboarding, adoption, and renewals with scalable, repeatable processes.

Customer Success Manager (Paid Search, PPC, Google Ads). Customer Success Manager (Paid Search, PPC, Google Ads). Stephanie Richardson, Senior Manager of Customer Success.

The Customer Success Manager (CSM) is accountable for driving measurable customer outcomes, retention, and long term value across a defined portfolio of customers. The CSM acts as the orchestrator of the customer experience, working across Product, Support, Professional Services, and Sales to ensure

Ensure Enterprise customers understand their customer data and drive actionable insights. Enterprise Customer Success within B2B SaaS. Customer Service, Consulting, and Analyst.

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

Gearset is seeking a Customer Success Manager for SMB to own a portfolio of ~500 accounts, acting as a trusted advisor and driving adoption, expansion, and retention. You’ll work across Account Managers to surface opportunities and keep customers on a path to success. You’ll engage customers acr

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. Customer Success Manager managing enterprise accounts. Enterprise Customer Success Manager.