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Category Manager/Buyer \n Chadwicks Group – Island of Ireland Role \n \n About Us: \n \n Chadwicks Group is Ireland’s leading builders’ merchant, with well-known brands including Chadwicks, Cork Builders Providers, Davies, Telfords, Heitons Steel, The Panelling Centre, Morgans Timber, Proline, HSS Hire & Sitetech in the Republic of Ireland. We’re proud to be listed as one of Ireland’s Best Workplaces in the Great Places to Work Index. \n \n Macnaughton Blair is the market leader in Northern Ireland, with a strong foundation in the traditional Builders Merchants division. Our trusted brands MacBlair, Watershed, Doorways, and Wood Floor Warehouse are synonymous with quality and reliability. \n \n The Role: \n As Category Manager, you’ll play a key role in managing and developing product categories across Chadwicks Group and MacNaughton Blair. Reporting to the Head of Category, you’ll help drive growth, support our central distribution strategy, and ensure we’re always offering the best range, value, and service to our customers. The role will also require regular travel across the island of Ireland to Chadwicks locations, as well as engagement with suppliers to support category development and strengthen key partnerships. \n \n Key Responsibilities: \n \n\n • Category Growth: Support the ongoing development and growth of existing categories, while helping to build new ones such as Tools, Power-Tools & associated ranges.\n, • Supplier Management: Build and nurture strong supplier relationships, ensuring we get the best terms and the highest quality products for our customers.\n, • Stock & Inventory: Monitor and manage stock levels across multiple locations, optimising inventory to meet demand and minimise dead stock.\n, • Promotional Activity: Work with the team to deliver engaging promotional campaigns that showcase our range, drive footfall, and support our online and in-branch sales.\n, • Central Distribution: Be a key contributor to the evolution and extension of our central distribution model, ensuring efficient supply to all branches.\n, • Stakeholder Engagement: Collaborate with colleagues across sales, operations, logistics, and marketing, as well as with our suppliers and customers in both ROI and NI.\n, • Digital Support: Support the development of our online trade platform, Chadwicks.ie, ensuring our digital offer is as strong as our in-branch experience.\n, • Market Insight: Keep up to date with market trends, competitor activity, and new product developments, bringing fresh ideas to the team.\n, • Continuous Improvement: Identify opportunities to improve processes, reduce costs, and enhance customer experience.\n, • Teamwork: Contribute to a positive, inclusive team culture, supporting your colleagues and maintain a strong workplace culture.\n, • Business Travel: Some travel to branches and suppliers across the Island of Ireland is part of the role.\n\n \n Preferred Knowledge & Experience: \n \n\n • 3+ years’ experience in buying, procurement, or category management, ideally in building materials, retail, or a related sector.\n, • Familiarity with construction materials, industry regulations, and market trends is an advantage.\n, • Superb negotiation and relationship-building skills.\n, • Proficiency with category management software and Microsoft Office (especially Excel).\n, • Analytical mindset with great attention to detail.\n, • Experience working in a fast-paced, multi-site organisation.\n\n \n Essential Competencies: \n \n\n • Commercial awareness and a practical, solutions-focused approach.\n, • Strong organisational and planning skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work as part of a diverse team and build relationships across the business.\n, • Flexibility, resilience, and a willingness to learn.\n, • Motivation to achieve targets and deliver results.\n\n \n Key Performance Measures: \n \n\n • Revenue and margin growth in your categories.\n, • Stock availability, dead stock, and inventory management.\n, • Supplier performance and cost savings.\n, • Success of promotional activity and new product launches.\n, • Stakeholder satisfaction and feedback.\n, • Contribution to team culture and continuous improvement.\n\n \n Team & Budget: \n \n\n • Part of the wider category team.\n, • No direct reports.\n, • Purchasing responsibility: £50–100m.\n\n \n What We Offer: \n \n\n • Competitive Salary\n, • Performance Bonus\n, • Health Insurance\n, • Enhanced Maternity & Paternity Leave\n, • Life Assurance\n, • Colleague Discount\n, • Educational Assistance & Wellness Initiatives\n, • Hybrid working\n\n

General Manager - IrelandOur team currently has a vacancy for a General Manager - Ireland (Including Statutory Directorship)YOUR ROLE & RESPONSIBILITIESYou will position Brenntag's Last Mile Operations in Ireland as a strategic advantage for our customers and suppliersYou will implement the Brenntag Essentials division's strategy for growth and customer satisfaction in the areas of sales, customer service, logistics, operations and safetyYou are responsible for the sites, their equipment and personnel and therefore carry out far-sighted capacity, investment and personnel planningYou lead with the help of Key Performance Indicators (KPIs) and P&L metrics to measure and improve business performance, including volume, gross profit, personnel and operating costsYou ensure a continuous increase in gross profit while improving conversion rate and working capital metrics for inventory and accounts receivableMaintain close collaboration with the regional sourcing organization and product management/material management teams through volume, price and inventory managementYou drive the Brenntag culture and lead with clearly formulated guidelines, expectations and KPIsEnsure compliance with high safety standards with our zero tolerance for unsafe processes and take corrective action where necessaryYou ensure the maintenance of documented procedures for the work processes in close cooperation with the employees on site as well as the specialist departments of the higher-level organizational unitsYOUR PROFILEYou have a basic academic education in business administration, industrial sales, industrial management, marketing, operations management, sales, supply chain management, logistics or financeYou have extensive and established experience in sales/manufacturingYou have proven success in leadership and management, including experience of having worked at senior/executive level previously.You have a strong mix of commercial and operational experience in your professional backgroundYou have an entrepreneurial spirit and a strong focus on resultsYou act as an exemplary ambassador for safetyYou are self-motivated, assertive, full of energy and drive and are characterized by a strong winner mentalityYou are characterized by your independent way of thinking and as an excellent team playerYou have excellent verbal and written communication skills, exceptional interpersonal, analytical and creative skillsYou have a strong affinity for digital tools and solutionsYou ideally have experience of the chemical sectorBrenntag TA Team #J-18808-Ljbffr

My client is an indigenous Software house, increasingly known as the ‘supplier of choice’ for public sector bodies across the UK and Ireland. Due to continued success (including major contracts won) – they are hiring for a BRAND NEW role within the business. Having recently helped them secure talent in Data Engineering and Testing – we’re now pleased to present this Service Delivery Manager role! \n \n \n \n Role Overview: \n Having consistently expanded their customer base, my client needs to ensure that SLAs are met across the board. \n The Service Delivery Manager will work on the company’s managed service contracts, owning the customer relationship once a service has gone live and moved into business-as-usual (BAU). The Service Delivery Manager sits between the company’s support/service desk team and each customer's lead contact, making sure delivery stays on track, problems get resolved, and customers always know where they stand. You will own SLA performance, monthly service reporting, service reviews, and the change and problem management process. \n \n \n \n Your Day-to-Day: \n The Service Delivery Manager will partner closely with the Support Manager (and Support Team) – ensuring they’re performing optimally. You will have the autonomy to fill your own diary with customer meetings. You will travel to meet customers onsite (mostly NI) to build rapport quickly and introduce your support team to them. You will be confident, personable and with a great attitude; ensuring you’re the customer’s ‘go-to’ person. \n \n \n Responsibilities: \n KPIs and Evidence (Reported Monthly) \n You'll be responsible for producing and standing behind the following each month: \n\n • SLA compliance — % of tickets meeting response and resolution targets, by priority.\n, • First response time — Average and % within target, by priority.\n, • Resolution time — Average and % within target, by priority.\n, • Customer satisfaction — Post-ticket CSAT / survey scores, with trend.\n, • Service reviews — Reviews held vs. scheduled; actions closed vs. open.\n, • Change requests — Volume, lead time, and approval-to-implementation cycle time.\n, • Problem records — Open/closed problems, recurring incident themes, and root-cause status.\n, • Report delivery — Monthly service report issued on time, every time.\n\n \n Essential Skills and Experience \n\n • Experience in a service delivery, account management, or customer success role within an IT, managed services, or technical environment.\n, • A confident, personable manner — genuinely warm with customers, and able to build trust and rapport quickly.\n, • Comfortable owning difficult conversations: managing an SLA breach, an unhappy customer, or an overdue action without letting the relationship suffer.\n, • Good working knowledge of SLA, change management, and problem management processes (ITIL exposure is a plus, not a requirement).\n, • Strong reporting skills — able to turn raw support data into something a customer stakeholder finds clear and credible.\n, • Organised and self-directed, comfortable managing multiple customer accounts in parallel.\n, • Existing right to work in Northern Ireland. We are unable to offer visa sponsorship for this role.\n\n \n \n Desirable: \n \n\n • Familiarity with a service desk or ITSM tool (e.g. Jira Service Management, Freshservice, ServiceNow).\n\n \n \n The Service Delivery Manager will join a vibrant, high-achieving team in their beautiful Holywood Office. You will work across high-profile public sector and regulated client engagements. There is huge growth potential in this role with plans to grow a team under you! \n \n \n If you’re interested, please apply or contact dan.gough@adeptapartners.com

General Manager | Hospitality - Brand new site Belfast CitySalary: £35,000 - £40,000 + Generous BonusAre you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic General Manager to join an exciting restaurant in Belfast With a competitive salary of up to £40,000 and an attractive bonus structure, this is a fantastic opportunity to take your career to the next level!As the General Manager, you will be at the heart of a vibrant, customer-focused business, leading by example and driving a positive, high-energy environment. With big expansion plans on the horizon for 2026, there has never been a better time to be part of this industry leader. Bring your energy, passion, and leadership skills, and make an impact from day one!Why You Should Apply:Career Growth - Be part of an expanding company with plenty of room for progression.Fun and Supportive Environment - Join a team that values energy, creativity, and strong leadership.Generous Salary & Benefits - Competitive pay plus performance-driven bonuses.What You'll Be Doing:Elevate Customer Experience - Ensure every guest enjoys an outstanding dining experience.Drive Performance - Lead the charge in boosting sales and maintaining profitability.Develop Your Team - Mentor, train, and inspire your team to reach new heights.Maintain High Standards - Uphold company and brand values, ensuring health and safety compliance.Achieve KPIs - Lead your team towards hitting key performance indicators and contributing to overall success.Stay Ahead of the Curve - Keep up with industry trends and competitor activity to keep your location ahead of the game.Who We're Looking For:Experienced Leader - A track record of success in fast-paced environments with a hands-on leadership approach.Customer-Centric - Passionate about delivering exceptional service and exceeding guest expectations.Driven and Results-Focused - Motivated by targets and committed to achieving top performance.Self-Starter with a Positive Attitude - You thrive in a fast-moving environment and bring a 'can-do' attitude to everything you do.Team Player - You inspire your team and enjoy building a positive, collaborative culture.If you're ready to bring your leadership skills to a dynamic new company with incredible growth potential, we want to hear from you! Apply now with your up-to-date CV, and take the next step in your hospitality career.Zachary Daniels can only consider candidates with prior management experience.BH35688TPBN1_UKTJ

Business Development Representative (BDR) Location: Belfast (Hybrid Flex days) Salary: Up to £40,000 + Uncapped OTE The Opportunity We're partnering with a fast-growing AI SaaS business that's transforming how global organisations use customer insights to drive commercial success. As they continue to scale internationally, they're looking for a motivated Business Development Representative to join their growing sales team.This is an exciting opportunity for someone who thrives in outbound sales, enjoys building relationships, and wants to develop their career within a high-growth technology business.What You'll Be Doing Generate new business opportunities through outbound prospecting, including phone, email and LinkedIn.Research and identify target accounts that align with the ideal customer profile.Qualify inbound and outbound leads to uncover business needs and buying potential.Book high-quality meetings for the Business Development Manager and wider sales team.Build and nurture a pipeline of prospects through consistent follow-up.Keep CRM records accurate and up to date.Work closely with Marketing to maximise campaign activity and lead generation.Consistently work towards and exceed pipeline and meeting targets.What We're Looking For 2+ years' experience in a BDR, SDR or outbound sales role.Proven track record of achieving KPIs and sales targets.Excellent communication and relationship-building skills.Confidence in cold outreach across multiple channels.Experience using CRM platforms such as HubSpot, Salesforce or similar.Self-motivated, resilient and highly organised.An interest in SaaS, AI or technology solutions would be advantageous.What's In It For You? Competitive base salary of Up to £45,000.Uncapped commission structure with excellent earning potential.Hybrid working from a modern Belfast office.Clear career progression into Account Executive or closing roles.Ongoing coaching and mentorship from experienced sales leaders.Join a growing AI technology business with global clients.Work in a collaborative, ambitious and supportive team environment.Opportunity to make a genuine impact as the business continues to scale.Competitive holiday allowance and additional company benefits package.Interested? Simply apply below with you CV or get in touch!TPBN1_UKTJ

Are you an ambitious sales professional ready to take the next step in your career?Do you thrive in a fast-paced environment and want a role that offers real progression into a field-based position?If so, this could be the perfect opportunity for you.Brook Street Recruitment is currently recruiting on behalf of our client in Mallusk for a driven and motivated Sales Manager to join their growing team based in Mallusk. This is an exciting opportunity to start in a desk-based role, building strong foundations within the business, with a clear pathway to transition into a field-based position.The Role:Manage and develop new and existing customer relationshipsProactively generate leads and identify new business opportunitiesDeliver excellent customer service and account managementWork towards and exceed sales targetsCollaborate with internal teams to ensure customer satisfactionProgress into a field-based sales role as you develop within the businessCriteria:Previous experience in a sales or business development roleStrong communication and negotiation skillsSelf-motivated, target-driven, and results-focusedA desire to build a long-term career in salesFull driving licence (preferred for future field-based responsibilities)Benefits:Salary of £28,000 to £32,000 depending on experienceClear career progression into a field-based Sales Manager roleSupportive and growing business environmentOpportunity to make a real impact and grow with the companyIf you're looking for a role where you can develop, progress, and take ownership of your success, please send your to Colleen Farquharson CV via the apply link or you can call for a confidential chatBrook Street NMR is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ

hackajob is partnering directly with Kainos to hire for this role.Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Senior Software Service Manager, you will assist in the direction and management of Software Support Services across assigned areas of ownership. This will include overseeing other members of the service team including service mangers, identifying future enhancements to process and systems and fostering strong client relationships to explore opportunities to win follow on business with existing customers. You will also work closely with the Principal service manager in identifying opportunities across a range of areas within your assigned area of ownership. This is a full-time, permanent opportunity (no contracting role available).Minimum requirements:Extensive experience working in a commercial environment (consulting) in software service delivery.A thorough understanding of service management, with demonstrable success in a service management role.Experience with working with UK public sector (central government) and understanding of GDS standards .Active Security Clearance .Experience of setting up a support service and/or service transition .Experience of adhering to the disciplines and quality standards of service and project management, ideally with a good understanding of ISO2000 standard .Minimum accreditation of ITIL foundation or similar.Evidence of developing and managing sound client-supplier relationships and good knowledge of at least one industry vertical (e.g., Financial Services, Health, or Government).Broad technology experienc e, awareness of current technology trends and a sound understanding of contemporary software engineering practices and behaviours.Desirable:Experience of working with key ITSM for example ServiceNow.Evidence of securing significant follow-on business with an existing client.Intermediary level accreditation in ITIL or similar.The successful candidate will exhibit the following:DeliveryOversee a multi-disciplined service team with a customer centric support approach across multiple locations, focused on service availability, reliability, and performance.Ensures all service and support functions remain responsive to customer needs.Ensures regular reporting to clients and Kainos management; leads client service review meetings and internal support reviews.Evaluates factors and risks that impact on services , operational processes, resources, and strategic direction to enable most appropriate route of change.Manages the financial aspects of projects including forecasting, reporting, and invoicing.Manages incident escalations - escalating within Kainos and third parties as appropriate.Demonstrable awareness of business and operational environments into which solutions have been delivered.Ensures that a programme of continual service improvement is put in place across the wider service delivery function.Business Development & Account ManagementSupport future growth by working closely with Principal Service mangers and the relevant Business Development leads, assisting where required with the sales/procurement cycle to best position Kainos to win profitable new business.Work closely with the Managed Service Leadership team making a key contribution towards bid content, collateral creation, and client presentations.Promote successes Kainos-wide, to our customers and to the market, through case studies, award submissions, blogs, tweets.Experience in negotiating Service Level Agreements , support contracts and third-party contracts.Takes responsibility in devising and costing viable , winning solutions, and contributing towards account planning, QBR and the Customer Engagement process.TeamMotivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow.Ensure all team members have clear goals, receive regular feedback, and have timely and constructive appraisals .Ensure team members have learning and development objectives to acquire and maintain the skills necessary for the relevant service.Have responsibility for staffing team s and on-boarding of new team members.Build and maintain constructive and collaborative relationships with the client, other suppliers, and third-party stakeholders.GovernanceEnsure appropriate service governance arrangements and technical quality standards are developed and followed throughout the project lifecycle.Effectively manage service risks and issues, escalating where appropriate.Comply, and ensures team members comply, with all confidentiality and non-disclosure policies and agreements and ensure the security of information, always.Work with quality compliance and external auditors to ensure Kainos meets these standards for accreditation.Professional Development and GrowthContribute to continuous improvemen t initiatives within the Management and Leadership Capability.Understand current thinking from the Technology, Experience Design and Consulting capabilities and drive alignment accordingly.Encourage innovation in technology and process within and beyond the Managed Service Practice.Proactively assist with recruitment activities to enable stable organisational growth.Embracing our differencesAt Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.TPBN1_UKTJ

Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.Job Profile descriptionMain purpose of the role & responsibilities in the business:Our vision is to create a world-class business development and marketing capability for Kainos, fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we continue our growth trajectory.We do this via an open and supportive environment where colleagues can share information, learn from one another, and excel in their own career. With consistent ways of working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings.What You'll DoAs the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range of activities designed to capture and communicate the value and insights customers gain from working with Kainos Workday products.The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales accelerate connections with customers.This role is pivotal across much of the customer journey and as such you will partner closely with others in the marketing team and in other functions in the business. You will work closely with Sales, GTM Activation roles, Product & Product Marketing, Content, Events and corporate leadership where we need references for Investor purposes.You'll be the subject matter expert for Customer Advocacy within marketing and help the team to understand the best media, customer and story/narratives to use to engage and grow our presence in the market. In particular, building case studies which can be used across marketing channels to drive pipe build, customer engagement will be critical, including extending into non-English language markets in FY27.Key ResponsibilitiesCustomer Case Studies & ReferencesEstablish processes and templates to develop compelling customer case studies, including written, audio, video content which can we widely deployed across multiple channelsBuild consistent narrative frameworks to support the case studies, focusing on customer language and problems/challenges and how Kainos drives business outcomes to support thisPartner with sales to choose the most impactful brands and jointly engage with customers to on-board them to the processProgramme ManagementEstablish targets for annual new case study and reference customersPropose and build system so sales, executive leadership can confidently understand what, who and when we can use referencesEnsure that any limitations are clear and communicated (e.g. can be shared under NDA, will take reference calls, logo used but not case study and ensure the categories are easy to see and follow)Ensure content is kept "fresh" - update / prune older case studies to avoid stale messaging and refresh as customer usage of Kainos expandsEnsuring approvals are maintained and up-to-date and visible to sales, customer success, marketing, productPartner with Workday teams to maximise impact and ensure their GTM teams have access to all relevant Kainos references and case studiesContent activation and insightsRegular updates to sales and other teams when new case studies and references are published and sharedInclude guidance on when to use and when not to useHighlight sunset case studies no longer approved or considered obsolete/end of lifeAlign with product marketing and GTM activation teams to ensure all external content is fully up-to-date and best positioned for campaignsUse Gong and other sales hub insights to track usage across KainosGTM Activity - Newsletters, Customer Experience and Advisory Boards/User GroupsCreation of regular customer newsletter, aligned with product and other Kainos news, with up-to-date distribution listsEnsure content is compelling, engaging and works cross-platform (i.e. mobile experience is effective)Drive editorial control so we prioritise on primary, effective news in the newsletterPartner with Customer Value/Customer Success and Events team to establish effective user group, CAB strategy including membership, cadence and venues (North America, EMEA, APAC)Run seasonal customer gifting campaigns as needed, aligned with corporate objectives and complying with any applicable guidelines in our key marketsAnalyst RelationsAct as primary Point of Contact inside Workday Products for Industry Analyst updatesBuild compelling customer narratives which align with the specific needs/asks of the relevant analyst firms, leveraging insights and feedback from prior submissionsBuild repository of responses so we have information on file and can evolve based on feedback/insightsCross-functional collaboration & stakeholder managementWork cross-functionally with GTM Activation, Product Marketing, Events, Partners, Campaign Operations, and Sales teams to align social activity to business priorities and GTM objectives.Act as a trusted advisor to the team on content best practices, storytelling and narrative buildsLeverage and recommend AI tools to drive impact in core areas of content development, sharing and insightsMinimum (essential) requirements :Significant relevant experience in content development, digital marketing, or GTM content activation within a B2B technology, SaaS, or consulting environment.Strong experience managing and growing content libraries in SaaS organisations, including customer reference librariesExperienced in connecting top-of-funnel thought leadership with integrated marketing campaigns.Strong storytelling and narrative build skills with the ability to adapt messaging across channels, job levels, verticals and geographic marketsExperience working cross-functionally with marketing, product, product marketing, events, and campaign teams.Skilled in developing selected corporate level narratives for investor use alongside campaign/commercial narratives to support lead development, nurture and retention.Demonstrated ability to communicate effectively, influence stakeholders, and build strong working relationships across teams.Experience working in a fast-paced, matrixed environment managing multiple priorities and deadlines.Desirable:Experience within the Workday ecosystem or enterprise SaaS environment.Experience supporting social activation for integrated GTM campaigns, strategic events, webinars, or product launches.AI expertise in developing content, including LLM tools and agentic platformsExperience working alongside content, brand, and creative teams to develop content strategies and identify best practices for 1st/3rd party content developmentWho you areOur vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience.These values, applied collectively, help to produce an outstanding Kainos person, team and culture.About usAt Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier.We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Embracing our differencesAt Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.TPBN1_UKTJ

FM Technician - Building FabricWorkSpace is a specialist division of McLaughlin & Harvey, as a specialist Facilities Management Provider, we strive to build strong collaborative partnerships with all our clients through the delivery of a best-in-class service, harnessed by the technical expertise of our directly employed Engineers.We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other.As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. We are seeking an FM Technician focused onBuilding Fabric to enhance our Facilities Management team and drive success across our high value projects at various client locations across Northern Ireland.Why join us?Exciting Projects Work on varied sector projects and leave a lasting legacyCareer Growth Clear progression pathways and continuous professional developmentCollaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellenceCompetitive Package Enjoy great benefits includingvolunteering daysand a competitive salary. Salary offered will be suject to experience and suitability for the role.(Check out our full benefits offering on our website)What you will be doingThe successful FM Technician - Building Fabric will be responsible for providing planned and reactive maintenance service across a portfolio of sites.To be well organised and ensure compliance with Company and Client Health and safety policies and procedures.Complete and provide reports in relation to work and equipment as required, including reporting your arrival and departure from each call and obtaining customer signature where required.Respond promptly and in a positive manner to service call requests from the Helpdesk and undertake reactive repairs as quickly and efficiently as possible.Prioritise maintenance and repair work to achieve agreed response times and if there are delays, liaise with your manager for direction.Order and maintain materials, tools and equipment, in accordance with company procedures.Advise the Helpdesk where 3rd party contractor attendance is needed, either for quotation or to effect specialist repairs, and to provide job specification.Assist with surveys and reports.Maintain asset registers ensuring all equipment is tagged if applicable.Always represent the Company in a professional manner, developing a good working relationship with MCLH Helpdesk and Client site teams.Ensure all paperwork is completed accurately, on time and in line with Company proceduresEnsure the execution of Planned and Reactive Maintenance Tasks in line with the Contract Scope and Specification.Core Building Fabric Maintenance Services include but not limited to;General BuildingRoof leaks repairs including gutter and gully repairs and replacementFlooring repair and replacement of vinyl and ceramic tiles (training can be provided)Install and repair internal cladding, wall tiling & edge protectionReactive maintenance works and first line response in relation to all general building tasks including minor painting worksPlumbing & DrainageFirst line response for all plumbing & drainage worksJoineryWall, floor, and associated fitting repairs.Ironmongery and hardware repairs and replacement.Internal & external doors repairs, replacement and inspectionsPlanned maintenance inspections of fire doorsWhat Were Looking ForNVQ Level 2 Carpentry or similarFull Driving LicenceAbility to use the Microsoft Office/ IT productsA multiskilled Tradeperson with good hands-on experience of building fabric maintenance tasksDesirableCity & Guilds Carpentry & Joinery (6706)IPAF TrainedPrevious experience of Computer Aided Facilities Management Systems.CSCS CardPrevious experience in working on a multi-site contractHow to Apply:If youre ready to take the next step in your career with a company that values your expertise and innovation, wed love to hear from you by clicking Apply below!Join us on our journey to #BuildingTogetherUnlockingPotentialMcLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work.We take responsibility for always striving to create a collaborative and inclusive environment that makes every employee and candidate feel welcome.As a Disability Confident employer, we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirementsTPBN1_UKTJ

We are seeking an experienced Customer Success Manager to lead managed services engagements for healthcare organizations leveraging InterSystems technologies, including IRIS, IRIS for Health, HealthShare, IntelliCare, TrakCare, and related interoperability platforms. This role is responsible for ensuring the overall success of complex, mission-critical environments that support clinical, operational, and data exchange workflows across hospitals, health systems, and payer organizations.As the primary point of accountability, you will own the end-to-end managed services client experience — from onboarding through steady-state operations, renewal, and growth. You will operate at the executive level, building trusted relationships with CIOs, CMIOs, and operational leaders while coordinating cross-functional teams across delivery, engineering, cloud, and support organizations. Your focus will be to ensure reliable service delivery, regulatory compliance, and alignment between contractual commitments and real-world healthcare outcomes.This is not a project management role. It is a strategic ownership role that combines relationship leadership, commercial accountability, operational oversight, and risk management. You will play a critical part in maintaining the stability and performance of platforms that directly impact patient care, data interoperability, and business continuity.Success in this role requires deep experience in enterprise healthcare IT environments, strong financial and service management skills, and the ability to navigate complex stakeholder landscapes while driving measurable client value.Key ResponsibilitiesOwn the full managed services lifecycle for healthcare clients using InterSystems platforms: onboarding, adoption, optimization, steady-state operations, renewal, and expansionEnsure successful transition from implementation or sales to operational support with clear scope, service definitions, and readiness criteriaEstablish governance structures tailored to healthcare organizations, including operational reviews, executive business reviews, and regulatory reporting requirementsMaintain documented success plans aligned to clinical, operational, and interoperability objectivesLead complex discussions including service performance, scope changes, incident impacts, and contract alignmentOwn financial performance of healthcare managed services engagementsMonitor service consumption relative to contract scope and platform usageIdentify opportunities for optimization, expansion, and renewal across InterSystems solutionsPartner with Sales on account strategy and long-term growthEnsure services remain aligned to contracted scope while supporting healthcare operationsCoordinate with Managed Services teams supporting InterSystems environments (cloud, database, interoperability engines, infrastructure, security)Ensure service delivery meets SLAs for highly available clinical systemsPartner with Product/Engineering teams on escalations, upgrades, patches, and roadmap alignmentOversee incident management for mission-critical healthcare applicationsEscalate systemic risks affecting availability, performance, or data integrityMonitor client health metrics, adoption indicators, and satisfaction levelsLead executive communications following major incidents or outages impacting clinical workflowsDrive continuous improvement of onboarding, operational processes, and service delivery modelsCapture feedback to inform product evolution and service enhancementsMaintain comprehensive engagement documentation and governance artifactsEnsure compliance with healthcare regulations and data protection requirements (e.g., HIPAA)Identify operational, security, or commercial risks early and drive mitigation plansQualifications7+ years of experience in enterprise client-facing roles (Managed Services, SaaS, Healthcare IT, Consulting, or Cloud operations)Demonstrated experience supporting InterSystems healthcare platforms (IRIS for Health, HealthShare, IntelliCare, and/or TrakCare)Experience managing executive relationships within healthcare organizationsStrong financial acumen with the ability to manage service marginsExperience coordinating cross-functional teams across Product, Eng, Ops, and Clinical stakeholdersExperience with healthcare interoperability standards (HL7 v2, FHIR, CDA, DICOM)Background supporting EHR ecosystems and clinical systemsExperience in regulated environments with HIPAA or equivalent compliance requirementsFamiliarity with cloud-hosted healthcare platforms and hybrid infrastructureITIL or similar service management framework certificationExperience with subscription-based or managed services commercial modelsBachelor’s or Master’s degree in Computer Science, Engineering or related technical fieldAbout InterSystemsInterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.AI DisclaimerInterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.

FM Technician Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. • Building Fabric WorkSpace is a specialist division of McLaughlin & Harvey, as a specialist Facilities Management Provider, we strive to build strong collaborative partnerships with all our clients through the delivery of a best-in-class service, harnessed by the technical expertise of our directly employed Engineers. We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. We are seeking an FM Technician focused onBuilding Fabric to enhance our Facilities Management team and drive success across our high value projects at various client locations across Northern Ireland. Why join us? Exciting Projects Work on varied sector projects and leave a lasting legacy Career Growth Clear progression pathways and continuous professional development Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package Enjoy great benefits includingvolunteering daysand a competitive salary. Salary offered will be suject to experience and suitability for the role.(Check out our full benefits offering on our website) What you will be doing The successful FM Technician • Building Fabric will be responsible for providing planned and reactive maintenance service across a portfolio of sites. To be well organised and ensure compliance with Company and Client Health and safety policies and procedures. Complete and provide reports in relation to work and equipment as required, including reporting your arrival and departure from each call and obtaining customer signature where required. Respond promptly and in a positive manner to service call requests from the Helpdesk and undertake reactive repairs as quickly and efficiently as possible. Prioritise maintenance and repair work to achieve agreed response times and if there are delays, liaise with your manager for direction. Order and maintain materials, tools and equipment, in accordance with company procedures. Advise the Helpdesk where 3rd party contractor attendance is needed, either for quotation or to effect specialist repairs, and to provide job specification. Assist with surveys and reports. Maintain asset registers ensuring all equipment is tagged if applicable. Always represent the Company in a professional manner, developing a good working relationship with MCLH Helpdesk and Client site teams. Ensure all paperwork is completed accurately, on time and in line with Company procedures Ensure the execution of Planned and Reactive Maintenance Tasks in line with the Contract Scope and Specification. Core Building Fabric Maintenance Services include but not limited to; General Building Roof leaks repairs including gutter and gully repairs and replacement Flooring repair and replacement of vinyl and ceramic tiles (training can be provided) Install and repair internal cladding, wall tiling & edge protection Reactive maintenance works and first line response in relation to all general building tasks including minor painting works Plumbing & Drainage First line response for all plumbing & drainage works Joinery Wall, floor, and associated fitting repairs. Ironmongery and hardware repairs and replacement. Internal & external doors repairs, replacement and inspections Planned maintenance inspections of fire doors What Were Looking For NVQ Level 2 Carpentry or similar Full Driving Licence Ability to use the Microsoft Office/ IT products A multiskilled Tradeperson with good hands-on experience of building fabric maintenance tasks Desirable City & Guilds Carpentry & Joinery (6706) IPAF Trained Previous experience of Computer Aided Facilities Management Systems. CSCS Card Previous experience in working on a multi-site contract How to Apply: If youre ready to take the next step in your career with a company that values your expertise and innovation, wed love to hear from you by clicking Apply below! Join us on our journey to BuildingTogetherUnlockingPotential McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work. xrnqpay We take responsibility for always striving to create a collaborative and inclusive environment that makes every employee and candidate feel welcome.As a Disability Confident employer, we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements

Working closely with technical and support teams to ensure excellent service delivery. You'll ideally have: Experience with Service Delivery, Account Management or Customer Success in an IT or Managed Services environment. Your Role As Service Delivery Manager, you will become the trusted point of c

Responsibilities: Build key relationships with customers throughout their journey, acting as a trusted strategic advisor Through in depth understanding of customer needs, identify upsell opportunities and achieve wider commercial goals Take ownership of the onboarding process for new customers, incl

Store Manager | Salary up to £45,000 Bonus and Benefits | Retail Management | Belfast Ready to Lead the Charge? Become a Store Manager for a Top Retail Brand in Belfast? Salary up to £45,000 Bonus & Benefits ! Store Manager Benefits: Competitive Salary of up to £45,000 with regular performance reviews and potential pay increases Bonus -Because your hard work deserves to be rewarded Career Progression - Lead a high-profile store with endless opportunities to grow within the company A Fun, Dynamic Team - Join a workplace where creativity and collaboration are encouraged every day Generous in-store discounts Competitive salary and holiday allowance Store Manager Responsibilities: Champion Customer Service: Be the leader who inspires a shopping experience that customers rave about - every single time. Boost Sales & Profits: Maximise performance while keeping the store running like a well-oiled machine Lead a Winning Team: Coach, mentor, and motivate a team of talented individuals who are just as excited to succeed as you are Stay Ahead of the Game: Keep an eye on trends and competitors to stay one step ahead - youll shape your stores strategy and drive success! Smash KPIs: Set ambitious goals and smash them with your exceptional leadership and commercial savvy! Experience needed: At least 12 months of experience as a Store Manager, Assistant Manager, or Department Manager Experience working across high street, premium or luxury retail A passion for leading teams, delivering exceptional customer service, and achieving top results A sharp commercial mind with a knack for driving sales and making things happen. Ready to lead with passion, build a dream team, and take your career to new heights? If youre up for the challenge, we want to hear from you! Please apply with your most up to date cv Store Manager | Salary up to £45,000 Bonus and Benefits | Retail Management | Belfast BH35524

Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly on time, every time. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and PAYE drivers ensuring high quality performance is delivered. Key to this the Collection and Delivery Manager is to manage the Service Centre and its satellites (if applicable) in the day to day collection and delivery network. Essential Criteria: Proven record of delivering great service to Customers and managing on-going Customer relationships. Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers. Experience of managing direct cost budget. Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base. Always maintain a calm and rational presence, even when in pressured situations. Ability to identify problems and design deployable solutions. Essential criteria for this role Previous experience in the mail or distribution industry Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role‑modeling our signature selling ceremony for world‑class customer experience. Support the S

As a Customer Success Manager at Thrive, you play a pivotal role in delivering long-term value to our customers. Collaborate with the Head of Customer Success to shape renewal strategies, including executive engagement and success planning. Now, as we enter a new phase of ambitious growth, we are se

The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/

Thrive - Social Impact Software is seeking a Customer Success Manager to manage a portfolio of SaaS customers, driving onboarding, adoption, and value realization.

The Customer Success Account Manager (CSAM) is responsible for managing and growing a portfolio of Strategic Customers and Growth Customers, ensuring they achieve measurable business value from their investment in Codec whilst driving customer retention, satisfaction, adoption and growth. This role

Charles Hurst in Belfast is seeking a Sales Manager to lead a high-performing luxury automotive sales team, drive commercial success, elevate customer experience, and set the standard for excellence across the dealership.

Our Enterprise Customer Success Manager role is a fantastic opportunity for you if you are a customer-focused professional with Customer Success or Account Management experience in the technology space. Enterprise Customer Success Manager. Retaining long‑term partnerships by independently renewing

The customer success team makes sure every farm that deploys CattleEye gets the most out of it from day one. Lead and manage the Customer Success team in building strong, long‑term relationships with clients following onboarding and once systems are fully operational. Support pilot farms in transi

As a Project Manager, you won’t just manage timelines and budgets – you’ll lead strategic change, influence enterprise success, and shape the future of digital transformation across the UK and Ireland. Assisting the customer project manager with monitoring tasks and progress of customer specif

Comfortable owning GRR/NRR targets and measuring success through retention, expansion, and adoption metrics. This role exists to retain, grow, and deepen the success of our customers. CPG/supply chain, industrial engineering, account management or customer success — shop floor exposure preferred.

Experience in Customer Success within a SaaS environment (Desirable). The customer success team makes sure every farm that deploys CattleEye gets the most out of it from day one. Lead and manage the Customer Success team in building strong, long‑term relationships with clients following onboarding

A leading cloud-based supply chain management provider in Belfast is seeking a Customer Success Manager II to enhance the customer experience and drive adoption of services. The ideal candidate has a background in Customer Success Management or Sales, strong communication skills, and experience in a

PizzaExpress in the United Kingdom seeks a second-in-command to lead the pizzeria with flair, driving commercial success and customer experience.You will partner with the General Manager to steer daily operations, develop the business, and nurture a high-performing team.You will be involved in P&L m

As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high‑performing team, and role‑modeling our signature selling ceremony for world‑class customer experience. We’re cur

A leading application security firm in Belfast is looking for an experienced Enterprise Customer Success Manager to lead post-sales efforts and foster strong client relationships. This role requires 3-4 years of experience in Customer Success or Account Management in the tech space, with a strong em

GEA Group in Belfast is looking for a Customer Success Manager to lead the Customer Success team and build lasting relationships with clients. The ideal candidate should have a background in agriculture, strong customer success experience, and proficiency with data analytics tools like Power BI.

You will lead post-sales efforts to build successful and repeatable processes that deliver value and leverage your proficiency in SPS Commerce products to drive customer adoption and success. Create plans outlining critical success factors, metrics, targets, and recommendations to address customers'

Job Title: Contract Manager / Area Maintenance Manager (Retail FM) Location: Belfast (Northern Ireland & ROI) Contract Type: Permanent | 40 Hours Per Week Salary: Ranging between £49,106 - £54,621 (depending on experience) + Car / Car Allowance of £5,700 + Annual Bonus! We have an exciting opportunity for an experienced Contracts Manager / Area Maintenance Manager to join our team, working with one of our major UK retail clients. In this role, you will lead a mobile technical team, ensuring the effective delivery of Planned Preventative Maintenance (PPM) and Reactive Maintenance services. A key part of this position isfostering strong client relationships, maintaining excellent communication, and ensuring our service consistently meets expectations. You will be responsible for managing both your technicians and client interactions, ensuring a customer-focused approach that builds trust and long-term partnerships. Service delivery must align with all legislative and regulatory standards, as well as agreed service levels. Additionally, you will oversee a schedule of compliance audits, taking prompt corrective action wherenecessary. Driving continuous improvement, supporting training, and enhancing operational processes will also be integral to your success in this role. If you are passionate about delivering exceptional service, building strong relationships, and leading a high-performing team, we’d love to hear from you! Key Responsibilities: • Deliver Outstanding Customer Service: Ensure all sites are fully covered 24/7, 365 days a year, to provide both reactive and planned maintenance, maintaining high service levels that meet client expectations., • Client-Focused Performance Management: Monitor and address any underperformance against KPIs, ensuring corrective action plans are in place to drive continuous improvement and enhance client satisfaction., • Technical Support & Team Development: Provide expert guidance, coaching, and support to the mobile engineering team, ensuring they are equipped to deliver high-quality service to clients., • Resource Management for Service Excellence: Ensure all necessary tools and equipment are available so that maintenance work can be carried out efficiently, minimizing disruptions for the client., • Collaborative Support & Leadership: Assist the Divisional Operations Manager with technical, personnel, and FM process issues, ensuring seamless service delivery that aligns with client needs., • Operational Continuity: Provide cover for the Divisional Operations Manager when required, ensuring consistency in service and client communication during absences, holidays, or meetings. Financial Responsibility As an Area Maintenance Manager, you will play a critical role in budget control and cost management, ensuring that all financial decisions align with business objectives while delivering high-quality service to our clients. Your key responsibilities include: • Effective Budget Management: Oversee all expenditure across your allocated area, ensuring strict cost control within agreed site budgets, • Financial Accountability: Ensure all spending approvals comply with designated levels of spend authority, maintaining transparency and financial discipline., • Driving Business Growth: Identify and implement cost-effective business development opportunities within budget, enhancing service offerings for the customer., • Strategic Planning & Investment: Collaborate with the customer and designated managers to support the development of capital plans and projects, ensuring financial efficiency and long term value., • This role requires a commercially aware leader who can balance cost control with service excellence, ensuring both financial sustainability and customer satisfaction. People Responsibility As an Area Maintenance Manager, you will lead from the front, setting clear standards and expectations for your team. You will be responsible for the direct line management of all mobile maintenance teams, ensuring they are fully equipped to deliver outstanding service. Your key responsibilities include: • Building a High-Performing Team: Leading recruitment and induction processes to ensure the right talent is brought into the team, • Developing & Coaching: Providing ongoing training, development, and appraisals to help technicians reach their full potential while aligning with company processes., • Ensuring Compliance & Competency: Regularly reviewing legal training requirements and ensuring all team members are validated and up to date with industry and company standards., • Setting the Standard for Performance: Holding technicians accountable for delivering all aspects of their roles, ensuring high-quality service and professionalism., • Upholding Conduct & Capability: Managing team conduct and performance effectively, applying disciplinary procedures where necessary in line with company policies., • Managing Attendance Fairly & Consistently: Monitoring absence within the team, ensuring return-to-work interviews are conducted and any support needed is provided., • This role requires a proactive leader who leads by example, maintains high standards, and fosters a culture of excellence and accountability The ideal candidate: • Flexible to be available / on call out of hours, • Full driving license. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: • 33 Days Holiday (Inc. Bank Holidays) • Private Pension • HealthShield Cashback Plan - Reclaim part of your dental/optical costs. • OneCity – Employee Discount Platform • Employee Value Awards up to the value of £250 • Access to Costco Personal Membership Subscription • Mental and Physical Health Services (Wisdom, Thrive, SkinVision) • Electric Car Scheme (Criteria Applies) • First Bus Commuter Club – Discounted Bus Travel

Area Sales Manager Northern Ireland – Process Control & Automation up to c. £55K - £60K base plus open ended Bonus, Quality Car or allowance, Pension, Private Medical, Life Assurance, Business Expenses. Fantastic opportunity to join a market leading and progressive company in the automation and control sector as an Area Sales Engineer for Process Control & Automation products. The Company One of the leading providers of innovative communication interfaces, IS interfaces, Temperature transmitters and signal conditioning, Intrinsically Safe displays, explosion protected, Hazardous Area certified, ATEX solutions and other complimentary automation products and components with leading customer service and expert support. The Role Living in Northern Ireland, as the Area Sales Manager / Technical Sales Engineer / Field Sales Engineer, you are responsible for achieving profitable business sales of the process automation range of products and the full product range into existing and new customers throughout the territory which includes both North & South Ireland. You will be selling into a wide variety of customer types such as End Users, Panel Builders, System Integrators, OEM’s mainly via a direct sales route, as you manage an established customer base and access information on potential customers for development. To assist your success in this you will receive comprehensive on going product training. You will be field based and working closely with the rest of the sales team and sales managers along with your distribution partners. We are seeking candidates based within Northern Ireland in a suitable location to access the Republic of Ireland regularly, central would be ideal, with good access to road networks, Belfast, Bangor, Lisburn, Newry, for example, although an excellent candidate located anywhere with the territory would be considered. The Candidate For this technical field sales engineer position, prospective candidates MUST have the following attributes, skills and experience: Be an excellent communicator, negotiator and presenter, passionate about building lasting client relationships with Key Accounts. Business to business (B2B) field sales experience as an Area Sales Engineer, Area Sales Manager, Sales Development or Business Development Manager, within control & automation, process automation, process instrumentation products. Candidates will be able to demonstrate knowledge and sales success, preferably including involvement within the oil & gas, pharmaceutical, chemical, energy & utilities industries, achieving specification, preferred supplier and business win. Ideally have an engineering qualification in a relevant subject such as ONC, HNC level in Electrical/Electronic Engineering. Post codes used are for advertising purposes only and do not represent the location of the employer. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatic, Hydraulic, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales

Job Description: Territory Sales Representative, Ireland & Northern Ireland Reporting To: Area Manager Location: Ireland & Northern Ireland (Territory Based) Salary: £60,000 per annum (OTE £80,000) Purpose of the Role The Territory Sales Representative is responsible for developing and maintaining strong customer relationships within their assigned territory, promoting the Company's range of machinery and solutions, and achieving agreed sales targets. The role involves identifying new business opportunities, managing existing accounts, providing commercial support to customers, and ensuring accurate sales administration through the Company's CRM system. Key Responsibilities Promote and sell the Company's machinery, products and services within the assigned territory. Develop and maintain strong relationships with existing customers while actively identifying and securing new business opportunities. Generate sales leads through prospecting, networking, customer visits and market research. Prepare and present quotations and proposals, negotiating commercial terms to achieve mutually beneficial outcomes. Manage the full sales cycle from initial enquiry through to order placement and customer handover. Ensure all customer interactions, opportunities and sales activities are accurately recorded and maintained within the Company's CRM system. Process customer orders in accordance with Company procedures and support the successful delivery of projects. Work collaboratively with internal departments, including Technical, Service, Customer Support and Finance, to provide an excellent customer experience. Attend customer meetings, trade exhibitions, networking events and Company meetings as required. Keep up to date with industry developments, competitor activity and the Company's product portfolio through ongoing training and development. Achieve individual sales targets and contribute to the overall success of the Commercial team. Key Competencies Previous experience in a field-based sales or business development role. Strong negotiation, communication and relationship-building skills. Ability to identify and develop new business opportunities. Excellent organisational and time management skills. Experience using CRM systems. Commercial awareness with a customer-focused approach. Full UK driving licence. Willingness to travel extensively within the assigned territory. Desirable Experience within the machinery, manufacturing or engineering sector. Experience presenting technical products or solutions to customers. Personal Attributes Self-motivated and driven to achieve results. Professional and confident communicator. Strong interpersonal and relationship management skills. Proactive and resilient with a positive attitude. Able to work independently whilst contributing effectively as part of a wider team. Highly organised with excellent attention to detail. Adaptable and committed to continuous learning. The role works closely with: Commercial Team Sales Admin Team Technical Support & Applications Team Customer Care Team Finance Team Marketing Team External: Existing and prospective customers Suppliers and business partners Industry associations and networking groups Exhibition and trade event organisers

Quality Manager We are currently recruiting for an experienced Quality Manager to join a leading manufacturing organisation. This is an excellent opportunity for an ambitious quality professional to lead the quality function, drive continuous improvement, and ensure products and processes consistently meet customer and regulatory requirements. The Role As Quality Manager, you will be responsible for overseeing all aspects of quality across the manufacturing operation. You will lead the quality team, maintain robust quality management systems, and work closely with cross-functional departments to improve quality, efficiency, and operational performance. Key Responsibilities Lead and develop the quality function to support business objectives. Manage, mentor and develop the quality team. Drive a culture of quality, accountability and continuous improvement throughout the business. Monitor and report on quality performance using key metrics. Maintain and continuously improve the Quality Management System (QMS). Ensure compliance with relevant quality standards and customer requirements. Develop and maintain quality procedures, inspection processes and documentation. Oversee incoming inspection, in-process quality, final inspection and product release activities. Work with suppliers to improve quality performance and resolve quality-related issues. Manage customer complaints, non-conformance's and corrective actions. Lead root cause investigations and implement effective preventative measures. Deliver continuous improvement projects focused on reducing defects, improving efficiency and enhancing customer satisfaction. Collaborate with production, engineering, supply chain and other departments to improve overall business performance. Promote safe working practices and ensure quality activities comply with company policies. Skills & Experience The successful candidate will have: Previous experience in a Quality Manager or senior quality leadership role within a manufacturing environment. Strong knowledge of Quality Management Systems and quality assurance principles. Experience working to recognised quality standards such as ISO 9001 or equivalent. Proven experience managing supplier quality and customer quality issues. Strong understanding of manufacturing and production processes. Experience leading continuous improvement initiatives using structured problem-solving techniques. Excellent leadership, communication and stakeholder management skills. Strong analytical skills with the ability to interpret quality data and identify improvement opportunities. Desirable Degree or equivalent qualification in Engineering, Manufacturing, Quality or a related discipline. Internal or Lead Auditor qualification. Lean, Six Sigma or Continuous Improvement certification. Experience with quality improvement tools such as 8D, FMEA, SPC or similar methodologies. What's on Offer This is an exciting opportunity to join a forward-thinking manufacturer where quality plays a key role in business success. You'll have the opportunity to influence continuous improvement initiatives, lead an established quality function, and make a real impact within a collaborative and supportive environment

Job Details:Job SummaryThe Customer Success Operations Senior Program Manager is an experienced individual contributor responsible for leading and executing complex, high-impact operational programs across the Customer Success organization and its cross-functional partners. Reporting to the Customer

The RoleReporting to the Regional Manager of Customer Success - EMEA, the Customer Success Manager (CSM) will act as the main point of contact and interface with existing customers. Nurture the nominated customer base, identifying key targets and operating an engagement strategy, based on opportunit

Supermetrics is looking for a Strategic Customer Success Manager to join our team. Experience in B2B SaaS Account Management or Customer Success managing large, complex enterprise or global client accountsExperience working cross-functionally to deliver client value. Facilitate commercial success an

We are currently expanding our Customer Success team, and we’re looking for a new colleague as Customer Success Manager (CSM) for Western Europe. Tasks and responsibilities:As a Customer Success Manager you will be expected to:Build long-term relationship with your clientsAct as a trusted advisor

What you'll doLead and develop the teamManage, mentor, and develop a team of CSMs across Commonwealth territoriesSet clear goals aligned to retention, adoption, NPS, and product utilisationRun hiring, onboarding, performance management, and career development for your teamFoster a culture of proacti

Role purpose The Customer Success Finance Manager partners across the MCAPS sales teams (ATU, STU and CSU) to drive business impact and support growth. The UKI Commercial Finance Director leads the Commercial Finance team at the centre of the UKI finance leadership rhythm, connecting the total UKI

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With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes. Our ValuesCustomersWe relentless

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You’ll not only get the opportunity to make a key contribution to the way we run our business locally, but we also form part of the global Volaris Group which means you’ll be able to navigate your future career within the wider group too – the best of both worlds we think!What will I be doing

Customer Success, Client Relationship, Account Management). Experience using Customer Success Platforms such as Planhat, Gainsight or Churnzero is valuable.