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Trabajos customer service team lead en ManchesterCrear alertas

  • Runner
    Runner
    hace 9 horas
    £12.35–£14.21 por hora
    Jornada completa
    Manchester

    Job Ref: PER1551 Branch: Tattu Manchester Location: Tattu Manchester, Salford Salary/Benefits: £12.35 - £14.21 p/h OTE Contract type: Permanent Hours: Full Time Hours per week: 0 Posted date: 14/08/2026 Closing date: 25/09/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Great attention to detail, taking pride and always working to the best of your ability., • Demonstrate commitment and passion on every shift., • Willingness to learn new skills and continuously improve. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Tattu Manchester, our first Chinese restaurant, has been passionately designed to take you on a sensory journey from East to West. The concept is visually inspired by body art and its travels from its origins in the East, across the oceans through trade, to find its place in today's modern world. The cherry blossom is a symbol of good luck and life, whilst our anchors represent the home where our brand was born.

    Inscripción fácil
  • Bartender
    Bartender
    hace 9 horas
    £15.96 por hora
    Jornada completa
    Manchester

    Job Ref: PER1555 Branch: Tattu Manchester Location: Tattu Manchester, Salford Salary/Benefits: up to £15.96 Contract type: Permanent Hours: Full Time Hours per week: 30 Posted date: 14/08/2026 Closing date: 25/09/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a warm welcome and unique and special experience to guests., • Support your team to create a positive and infectious energy that excites guests., • Use your personable skills to respond to different situations and different customer requirements., • Demonstrate a genuine passion for cocktails and beverages and a desire to continue to develop your knowledge., • Share your knowledge of our cocktails and drinks menu to create a unique and immersive drinking experience for our guests., • Deliver impeccable attention to detail for drinks preparation and presentation., • All bartenders will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Tattu Manchester, our first Chinese restaurant, has been passionately designed to take you on a sensory journey from East to West. The concept is visually inspired by body art and its travels from its origins in the East, across the oceans through trade, to find its place in today's modern world. The cherry blossom is a symbol of good luck and life, whilst our anchors represent the home where our brand was born.

    Inscripción fácil
  • Barback
    Barback
    hace 9 horas
    £12.35–£14.21 por hora
    Jornada parcial
    Manchester

    Job Ref: PER1556 Branch: Tattu Manchester Location: Tattu Manchester, Salford Salary/Benefits: Up to £12.35 - £14.21 Contract type: Permanent Hours: Part Time Hours per week: 20 Posted date: 14/08/2026 Closing date: 25/09/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Great attention to detail, taking pride and always working to the best of your ability., • Support the bar team to deliver the best service for our guests., • Demonstrate commitment and passion on every shift., • Willingness to learn new skills and continuously improve. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events Annual celebration Tattu Manchester, our first Chinese restaurant, has been passionately designed to take you on a sensory journey from East to West. The concept is visually inspired by body art and its travels from its origins in the East, across the oceans through trade, to find its place in today's modern world. The cherry blossom is a symbol of good luck and life, whilst our anchors represent the home where our brand was born.

    Inscripción fácil
  • Restaurant General Manager
    Restaurant General Manager
    hace 8 días
    £36000–£40000 anual
    Jornada completa
    Trafford Park, Stretford

    General Manager – Basrah Lounge Job Type: Full-time Schedule: Flexible hours, including evenings, weekends and bank holidays Basrah Lounge is looking for an experienced, confident and hands-on General Manager to oversee the daily operation of our busy restaurant and lounge. The successful candidate will be responsible for leading the team, maintaining excellent customer service, managing staff performance and ensuring the venue operates smoothly, efficiently and to a consistently high standard. Key Responsibilities • Oversee the day-to-day running of the restaurant and lounge, • Lead, support and motivate front-of-house, bar and kitchen teams, • Create and manage weekly staff rotas using the Deputy app, • Monitor employee attendance, lateness, breaks, availability and working hours, • Approve timesheets and ensure staff hours are recorded accurately, • Ensure each shift is appropriately staffed according to business needs, • Recruit, train and onboard new employees, • Conduct staff meetings, performance reviews and disciplinary procedures when required, • Set clear expectations and ensure all team members follow company policies, • Maintain excellent standards of customer service, • Handle customer enquiries, complaints and special requests professionally, • Oversee table bookings, events and busy service periods, • Monitor stock levels and coordinate ordering with suppliers, • Reduce unnecessary waste and control operational costs, • Oversee cash handling, tills, end-of-day reports and banking procedures, • Monitor sales performance and help achieve business targets, • Ensure the venue remains clean, organised and presentable, • Carry out regular checks of the restaurant, kitchen, toilets and customer areas, • Ensure compliance with food hygiene, health and safety, licensing and fire-safety requirements, • Work closely with the owners and provide regular updates on staffing, sales, customer feedback and operational issues, • Step in and support the team during busy periods when required, • Identify ways to improve service, efficiency and the overall customer experience Skills and Experience • Previous experience as a General Manager, Restaurant Manager or in a similar senior hospitality role, • Strong leadership and people-management skills, • Experience creating rotas and managing staff through Deputy or a similar workforce-management system, • Excellent communication and customer-service skills, • Confident handling complaints and resolving problems calmly, • Good understanding of stock control, labour costs, cash handling and sales targets, • Knowledge of food hygiene, health and safety and licensing requirements, • Highly organised, reliable and able to work under pressure, • Comfortable managing a busy restaurant and lounge environment, • Flexible availability, including evenings, weekends and bank holidays, • A hands-on management style and willingness to support all areas of the business What We Offer • A senior leadership position within a growing hospitality business, • A friendly and lively working environment, • The opportunity to make a genuine impact on the venue’s performance, • Competitive salary based on experience, • Staff benefits and additional incentives to be discussed If you are an experienced hospitality manager with strong leadership skills and a passion for providing excellent customer experiences, we would love to hear from you. Please apply with your CV and a short explanation of your relevant management experience.

    ¡Incorporación inmediata!
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  • Host
    Host
    hace 3 días
    £15.96 por hora
    Jornada parcial
    Manchester

    Job Ref: PER1507 Branch: Fenix Manchester Location: Fenix Manchester, Salford Salary/Benefits: Up to £15.96 Per Hour OTE Contract type: Permanent Hours: Part Time Posted date: 10/08/2026 Closing date: 21/09/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a warm welcome and unique and special experience to guests., • Support your team to create a positive and infectious energy that excites guests before, during and at the end of their Tattu experience so that they leave with a smile., • Demonstrate your determination to deliver impeccable service with an eye for detail – picking up on the little things that will make guests feel special., • Use your personable skills to respond to different situations and different customer requirements., • Demonstrate a desire to go further in your career and learn new skills. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

    Inscripción fácil
  • General Manager
    General Manager
    hace 8 días
    £36000–£40000 anual
    Jornada completa
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

    ¡Incorporación inmediata!
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  • Server
    Server
    hace 3 días
    £16.46 por hora
    Jornada completa
    Manchester

    Job Ref: PER1474 Branch: Louis Manchester Location: Louis Manchester, Salford Salary/Benefits: Up to £16.46 Per Hour OTE Contract type: Flexi-Part Time Hours: Full Time Posted date: 29/07/2026 Closing date: 22/08/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Use your personable skills to respond to different situations and different customer requirements., • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Demonstrate a desire to go further in your career and learn new skills., • All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Louis pays homage to the timeless allure of New York's classic restaurants, reminiscent of scenes straight from the silver screen. Here, guests are embraced into the warmth of intimate booths, enveloped by the aroma of exceptional cuisine and expertly crafted cocktails. Against this backdrop, live performances set the stage for an enchanting evening, making every visit an unforgettable journey.

    Inscripción fácil
  • Solar Sales Executive
    Solar Sales Executive
    hace 2 meses
    £30000–£60000 anual
    Jornada completa
    Manchester

    With the cost of living rising, from food to energy and every bill in between it can feel like we are always spending more. At Dawnstar Energy, we are here to help our customers take back control of their spending with affordable Solar Power. This is a customer-facing role where you will focus on building relationships, educating customers and making a great first impression of the Dawnstar brand. You will be responsible for answering questions, talking about the options available and setting up appointments for our closing team. Key Responsibilities: • Relationship Building: Work on building and keeping strong relationships with industry partners who can give us steady leads., • Sales Pipeline Management: Make sure the sales pipeline runs smoothly, following up on each lead, making sure they are qualified and turning them into successful deals., • Sales Reporting: Share sales performance reports, tracking important metrics and giving regular updates to management., • Collaboration: Team up with other departments like marketing, customer support and installation teams to make sure we give our clients the best service possible. Administrative Responsibilities: • CRM & Data Management: Keep your CRM systems upto date by tracking leads, keeping tabs on client interactions and making sure sales conversions are on track. Requirements: • Sales Experience: While it’s a plus to have some sales experience, it’s not a must. No previous solar experience is required, as full training will be provided., • Communication Skills: You should be comfortable communicating in English, both when you speak and when you write., • Administrative Skills: You’ll need to be organised and detail-oriented when handling administrative tasks. If you’ve used CRM software before and are familiar with basic Microsoft Office tools, that’s even better., • Travel Flexibility: A valid UK driving licence isn’t necessary, but it would be a great advantage. Key Competencies: • Customer-Centric: You should be passionate about providing excellent customer service and finding solutions that really meet your clients’ needs., • Results-Driven: You should be highly motivated to achieve and even surpass your sales targets., • Team Player: You should be able to work well with people from different departments to ensure everything runs smoothly and your clients are happy. Incentives & Benefits: • Commission-based role with an OTE of around £1,000 to £5,000 per week after training., • A clear path for advancement., • Weekly social events., • Flexitime, • Referral programme

    ¡Incorporación inmediata!
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  • Head Bartender
    Head Bartender
    hace 9 horas
    £16.46 anual
    Jornada completa
    Manchester

    Job Ref: PER1554 Branch: Tattu Manchester Location: Tattu Manchester, Salford Salary/Benefits: £16.46 Per Hour OTE Contract type: Permanent Hours: Full Time Hours per week: 30 Posted date: 14/08/2026 Closing date: 25/09/2026 What You'll Get Up To: • You will be a natural leader of people who can inspire a team and bring out individual potential., • Inspire your team to deliver the owners vision, to bring a unique and immersive drinking experience to our guests., • Demonstrate an in-depth knowledge of cocktails and beverages and understanding customers specific needs to deliver a unique experience., • Keeps abreast of newest trends and innovations in cocktails and beverages., • Show your experience and capability for managing high volume operations and busy service periods., • Driving a team to greatness through exciting, innovative and engaging training ., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Tattu Manchester, our first Chinese restaurant, has been passionately designed to take you on a sensory journey from East to West. The concept is visually inspired by body art and its travels from its origins in the East, across the oceans through trade, to find its place in today's modern world. The cherry blossom is a symbol of good luck and life, whilst our anchors represent the home where our brand was born.

    Inscripción fácil
  • Restaurant Manager
    Restaurant Manager
    hace 11 días
    £12.75–£14 por hora
    Jornada completa
    Manchester

    Position Overview The Head of Operations is a senior leadership role responsible for overseeing, managing, and optimising all operational aspects of the Company. This role ensures the smooth running of the business from pre‑launch through day‑to‑day operations, driving efficiency, consistency, and growth. The Head of Operations will work closely with the founders and management team to build strong operational foundations and deliver an exceptional customer experience. Key Responsibilities Operational Leadership • Oversee all operational activities of the business, ensuring efficiency, quality, and compliance., • Develop, implement, and continuously improve operational systems, processes, and procedures., • Lead operational planning for business launch and ongoing growth. Project & Launch Management • Manage end‑to‑end project timelines for restaurant setup, launch preparation, and expansion activities., • Coordinate with internal teams and external partners to ensure all operational milestones are achieved. Supplier & Procurement Management • Source, evaluate, and negotiate with suppliers for food, equipment, and services., • Build strong supplier relationships and ensure consistent supply chain performance., • Monitor cost control, quality standards, and delivery reliability. Staffing & HR Operations • Lead recruitment for all operational roles, including kitchen, front‑of‑house, and support staff., • Oversee staff onboarding, training, scheduling, and performance management., • Ensure compliance with UK employment law, health & safety regulations, and company policies. Daily Operational Management • Manage day‑to‑day restaurant operations to ensure smooth service delivery., • Monitor operational KPIs including labour cost, food cost, customer satisfaction, and productivity., • Identify operational issues and implement effective solutions promptly. Business Growth & Strategy • Support strategic planning for future branches, catering services, or brand expansion., • Analyse operational performance and recommend improvements to enhance profitability and efficiency., • Undertake any additional reasonable duties required for the successful operation and growth of the Company. Employment Terms (to be detailed in the employment contract) Upon commencement of trading, the Head of Operations will be employed under a separate employment contract outlining: • Working hours, • Salary and benefits, • Holiday entitlement, • Notice period, • Disciplinary and grievance procedures, • Pension obligations, • All other applicable employment terms in accordance with UK employment law Candidate Requirements Essential • Proven experience in restaurant operations management (multi‑site or single‑site)., • Strong leadership, organisational, and communication skills., • Experience in supplier management, recruitment, and operational planning., • Ability to build systems, processes, and teams from the ground up., • Strong understanding of UK hospitality regulations and compliance. Desirable • Experience in Middle Eastern / Arabic cuisine or culturally‑specific restaurant operations., • Pre‑opening or launch experience., • Project management experience.

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  • Restaurant Manager
    Restaurant Manager
    hace 3 días
    £43500 anual
    Jornada completa
    Manchester

    Job Ref: PER1471 Branch: Fenix Manchester Location: Fenix Manchester, Salford Salary/Benefits: £43,500 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 28/07/2026 Closing date: 08/09/2026 What You'll Get Up To: • You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team., • Show your experience and capability for managing high volume operations and busy service periods., • Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests., • Demonstrate an in-depth knowledge of food and beverage and understanding customers specific needs to deliver a unique experience., • Keeps abreast of newest trends and innovations in the hospitality industry., • Inspire the team to deliver impeccable service with unwavering attention to detail for our guests., • Driving a team to greatness through exciting, innovative and engaging training., • Show your passion for learning and developing new skills, and encouraging others to help them grow. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

    Inscripción fácil
  • Technical Manager
    Technical Manager
    hace 26 días
    £50000–£55000 anual
    Jornada completa
    Trafford Park, Stretford

    APPLY HERE: ​Job title: Technical Manager (Maternity Cover) Contract type: FTC (9 to 12 months) Salary: £50,000 - £55,000 (depending on experience) Location: Trafford Park, Manchester ​Working Hours: 40 hours per week, Monday to Friday, 7am to 4pm ​ About us: At Rondanini, we’re passionate about creating exceptional food. While our roots are proudly Italian, our reach now goes far beyond – offering a diverse and innovative range of products tailored to today’s ever-evolving tastes. As part of the wider Vita Food Group, we develop, produce and deliver high-quality food to retailers, restaurants and foodservice customers across the UK and beyond. ​ The Role: We’re looking for an experienced Technical Manager to lead food safety and quality at our food manufacturing site. You’ll take ownership of the Quality Management System, maintain BRC certification, and drive continuous improvement in all technical standards. Working closely with the senior management team, you’ll ensure our products and processes consistently meet the highest standards of food safety, quality, and compliance. ​ What You Will Be Doing: • ​Manage and maintain the Quality Management System to ensure the full implementation and compliance of the requirements are met., • Maintain site BRC certification and lead in external site visits, and audits., • Oversee HACCP, TACCP, and VACCP systems, ensuring robust food safety controls and risk management., • Lead investigations into non-conformances and quality issues, implementing effective corrective actions., • Foster a strong quality culture, supporting and developing technical and production teams., • Support Technical and Production staff through effective leadership and communication, including training, development, motivation, direction and performance., • Keep up to date with food safety legislation and retailer standards, ensuring site compliance., • Manage supplier approval and performance, maintaining technical and regulatory standards., • Support the business’s technical strategy, managing budgets and technical projects efficiently., • Oversee supplier compliance and product quality by managing specifications, documentation, factory trials, and process validations to support efficient product development. ​ Person Specification: • Degree in Food Science, Food Technology, or related discipline., • Minimum 5 years’ experience in a similar Technical or Quality role within FMCG (high-risk category preferred)., • Strong knowledge of BRC Storage & Distribution and BRC Food Manufacturing standards, • Proven leadership and people management experience., • Experience leading and participating in internal, external and customer audits., • Excellent supplier management, influencing, and project management abilities. ​ What We Offer: • Career Development: We provide opportunities for growth and learning., • Extra Holidays: 31 days annual leave, including Bank Holidays (plus 2 days after 4 years of service)., • Wellness day: Take 1 wellness day every year on us., • Discounts: Get 15% off trade prices at our sister company, Salvo 1968, and access to exclusive offers on companys, • Health & Wellbeing Support: Access to mental health, legal, and financial advice via our Employee Assistance Programme., • Product Tasting: Regular opportunities to sample our delicious products!, • Team Socials: Join us for annual Christmas and summer parties. ​

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  • Assistant General Manager
    Assistant General Manager
    hace 3 días
    £47500 anual
    Jornada completa
    Manchester

    Job Ref: PER1455 Branch: Fenix Manchester Location: Fenix Manchester, Salford Salary/Benefits: £47,500 Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 22/07/2026 Closing date: 02/09/2026 What You'll Get Up To: • Be a visible, energetic leader to your team creating positive energy and a productive environment., • Show your experience and capability for managing high volume operations., • Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests., • Focused on our guests experience excelling all expectations., • A charismatic and confident communicator with your management team and the wider restaurant team., • Demonstrate a desire to push boundaries, learn new skills and contribute to the business' evolution., • Demonstrate a deep-rooted understanding of our business. Use this knowledge to constantly strive for ways to improve our brand., • Keeps abreast of newest trends and innovations in the hospitality industry, • Provide the team with a platform to develop personally and professionally. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

    Inscripción fácil
  • Shop Manager
    Shop Manager
    hace 2 meses
    £33500–£34500 anual
    Jornada completa
    Failsworth

    We are seeking an experienced and dynamic Takeaway Manager to oversee daily operations of our takeaway service. The ideal candidate will possess strong leadership skills, a solid background in food preparation and hospitality, and the ability to manage a team efficiently. This role involves ensuring high standards of food safety, customer satisfaction, and operational efficiency. The Takeaway Manager will play a pivotal role in maintaining the smooth running of the outlet, supervising staff, and delivering exceptional service to our customers. Responsibilities • Oversee daily takeaway operations, ensuring timely and efficient food production and delivery, • Supervise and motivate team members, including cooks, servers, and support staff, • Ensure all food preparation and cooking meet established quality standards and food safety regulations, • Manage stock levels, order supplies, and ensure proper storage of ingredients, • Maintain cleanliness and organisation within the kitchen and service areas, • Implement training programmes for staff to uphold service standards and health & safety protocols, • Handle customer enquiries, complaints, and feedback professionally to enhance customer satisfaction, • Monitor staff performance and provide coaching or disciplinary actions as necessary, • Assist in menu planning and development to optimise sales opportunities Skills • Proven experience in food preparation, cooking, or kitchen management within a restaurant or hospitality environment, • Supervising experience with strong team management capabilities, • Knowledge of food safety standards and procedures, • Excellent leadership skills with the ability to motivate a team under pressure, • Strong organisational skills with attention to detail in food production and service processes, • Good communication skills to liaise effectively with staff and customers, • Experience in hospitality or hotel settings is advantageous, • Ability to manage multiple tasks efficiently in a fast-paced environment, • Previous experience in serving or barista roles is beneficial but not essential This position offers an exciting opportunity for an enthusiastic professional eager to lead a dedicated team while delivering outstanding takeaway services. We welcome applicants with relevant culinary or hospitality backgrounds who are committed to excellence.

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