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Job Description Head Housekeeper (Bilingual – English/Spanish) Location: Dallas–Fort Worth (DFW) Area, TX Position Type: Full-Time Position Summary We are seeking an experienced, dependable, and hands-on Head Housekeeper to lead the housekeeping department at a limited-service hotel in the Dallas–Fort Worth area. This leadership role is responsible for maintaining exceptional cleanliness standards, supervising housekeeping staff, ensuring guest satisfaction, and supporting daily hotel operations. The ideal candidate has previous leadership experience in a limited-service hotel, is bilingual in English and Spanish, and leads by example with a strong work ethic, attention to detail, and a commitment to excellence. Key Responsibilities • Supervise, train, coach, and motivate the housekeeping team., • Assign daily room and public area cleaning schedules., • Inspect guest rooms and common areas to ensure brand and company cleanliness standards are consistently met., • Ensure rooms are guest-ready in a timely manner., • Monitor housekeeping productivity and quality standards., • Manage housekeeping inventory, linens, guest supplies, and cleaning chemicals., • Order supplies as needed while maintaining cost controls., • Coordinate with the Front Desk and Maintenance departments to prioritize room availability and report maintenance issues., • Ensure compliance with all safety, sanitation, and OSHA guidelines., • Assist with cleaning rooms and public areas as needed during busy periods., • Handle guest requests and resolve housekeeping-related concerns professionally., • Maintain accurate records of inspections, inventory, and departmental performance., • Foster a positive, respectful, and team-oriented work environment. QualificationsRequired • Minimum 4–5 years of housekeeping experience in a hotel environment., • At least 3 year of supervisory or leadership experience in housekeeping., • Previous experience in a limited-service hotel is required., • Bilingual (English and Spanish) is required., • Strong leadership and team management skills., • Excellent organizational and time-management abilities., • High attention to detail and commitment to cleanliness., • Ability to prioritize multiple tasks in a fast-paced environment., • Reliable attendance and punctuality., • Ability to lift up to 35 pounds and perform physical duties, including standing, bending, walking, and climbing stairs throughout the shift., • Must be authorized to work in the United States. Preferred • Experience with hotel brand standards (Hilton, Marriott, IHG, Hyatt, Wyndham, Choice, or similar)., • Knowledge of housekeeping inventory management and scheduling., • Experience training and developing housekeeping staff. Skills • Leadership and coaching, • Communication and interpersonal skills, • Quality control and room inspections, • Inventory management, • Problem-solving, • Team building, • Time management, • Guest service excellence What We're Looking For We're looking for a leader who takes pride in maintaining exceptional hotel cleanliness while building a strong, dependable housekeeping team. The ideal candidate is proactive, detail-oriented, and willing to work alongside the team to ensure every guest has an outstanding experience. If you have proven housekeeping leadership experience in a limited-service hotel and are fluent in both English and Spanish, we'd love to hear from you. Powered by JazzHR AGstNg7KQj

Job Description The Night Auditor is responsible for handling nightly audits, reconciling hotel financial transactions, and providing front desk services during the overnight shift, ensuring both accounting accuracy and excellent guest service at the hotel. Key Responsibilities: • Perform nightly audits and prepare accurate financial reports for the hotel., • Balance hotel cash drawers, credit card transactions, and other payments., • Check-in and check-out hotel guests efficiently, providing a welcoming experience., • Handle guest inquiries, requests, and concerns during the night shift., • Monitor hotel security and ensure safety procedures are followed., • Maintain detailed hotel logs and shift reports, communicating important information to morning staff., • Collaborate with housekeeping, maintenance, and other hotel departments for smooth operations. Requirements: • High school diploma or equivalent; associate degree in hospitality or hotel management/accounting preferred., • Previous experience in a hotel front desk or night audit preferred., • Knowledge of hotel Property Management Systems (PMS) and accounting software., • Strong numerical, analytical, and organizational skills for hotel operations., • Excellent communication and customer service skills., • Ability to work overnight shifts, weekends, and holidays in a hotel setting., • Reliable, detail-oriented, and able to work independently within a hotel environment. What We Offer: • Competitive hotel salary and benefits, • Supportive and professional hotel work environment, • Opportunities for growth and career advancement within the hotel Powered by JazzHR AZXUsLXLUa

Job Description Hotel : Richardson Renaissance900 East Lookout DriveRichardson, TX 75082Part timeCompensation Range : $17 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services., • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do • Work the overnight shift (11 PM - 7 AM) as the go-to team member for guest needs, questions, and check-ins., • Balance the books nightly-post revenues, reconcile ledgers, and make sure every penny has a home., • Handle guest requests and complaints calmly and professionally (even at 3 AM)., • Manage reports, paperwork, and financial summaries like a night owl with a calculator., • Keep things secure and confidential-you're the trusted closer of the day's business. What We Are Looking For • Front office experience (6+ months) - You've been behind the desk before and know how to keep things running solo., • Basic accounting knowledge - Posting revenues and balancing reports doesn't scare you (you might even enjoy it)., • High school diploma or equivalent - Strong communication and math skills help you succeed in this key role., • Tech savvy with Excel and property systems - You're not just good with guests-you're good with spreadsheets too., • Able to work overnight shifts reliably - This role is for true night owls who like quiet lobbies and clean ledgers. Why Atrium: Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. _ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Job DescriptionAbout the Job:The Night Auditor will be overseeing the night Audit/ Front Desk and will be the manager on duty from 11 pm – 7 am. The duties will include but are not limited to the following for all overnight associates. This night audit position will be 2 days per week from 11pm- 7am. Front desk agent will be 3 days a week either 3pm - 11pm or 7am- 3pm. Duties: • Approach all encounters with guests and employees in a friendly, service-oriented manner., • Ensure regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with company standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Initiate and complete the End of Day process., • Run all reports as required for Food and Beverage audit., • Complete the Night Audit checklist for computer procedures daily., • Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.)., • Maintain cashiering responsibilities as per Front Office procedures according to company standards., • Maintain Front Office computer system operation according to company standards., • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m., • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m., • Follow safety and emergency procedures according to hotel standards., • Maintain proper record keeping (i.e., logbooks, etc.) according to company standards. Be familiar with all company policies and house rules., • Maintain radio contact with other employees during the entire shift., • Have a working knowledge of security procedures., • At all times, attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Prepare and distribute the daily reports. Requirements Education & Experience: • Candidates must have the work permit and proper paperwork to be employed in the USA., • High School diploma or equivalent is required., • College coursework in related field is helpful., • Previous supervisory responsibility preferred., • Must be able to work independently and with minimal supervision., • Knowledge of Accounting Principles is helpful., • Must be able to problem-solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations., • Must be proficient in Windows operating systems, company-approved spreadsheets, and word processing. Physical requirements:, • Long hours might be required., • Light work-Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Mental requirements: • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to work in a self-managed environment. E.O.E.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Courtyard Dallas Texas Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Basic computer skills to operate various property management and reservations systems, etc. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionCompany Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories. Job Description • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended., • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas., • Maintain complete knowledge at all times of:, • all hotel features/services, hours of operation., • all room types, numbers, layout, decor, appointments and location., • all room rates, special packages and promotions., • daily house count and expected arrivals/departures., • room availability status for any given day., • scheduled in-house group activities, locations and times., • all hotel and departmental policies and procedures., • group resumes, • Access all functions of the computer system., • Answer department telephone within 3 rings, using correct greeting and telephone etiquette., • Ensure that current information on rates, packages and promotions is available at the Front Desk/Fairmont Gold and that all staff is knowledgeable on such., • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations., • Works with Director, Sales and Marketing and Director, Revenue Management to evaluate group thresholds., • Works closely with Director, Sales and Marketing and Director, Revenue Management on all group bookings within the Hotels’ short-term demand window., • Assign work duties to staff., • Completes monthly summaries required for the General Manager and Director, Sales and Marketing., • With Director,Sales and Marketing and Director, Revenue Management, establishes and presents hotel pricing levels for implementation., • Timely implementation of Corporate Revenue Management incentives., • Participates in activities from corporate office or hotel relating to inventory control or revenue management., • Inspect grooming and attire of staff; rectify any deficiencies., • Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel., • Constantly monitor staff performance in all phases of service and job functions; rectify any deficiencies with respective personnel., • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently., • Monitor communication logs and ensure that guest requests are followed up within 15- 20 minutes., • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel., • Assist staff with their job functions to ensure optimum service to guests., • Observe guest reactions and confer frequently with staff to ensure guest satisfaction., • Adhere to hotel requirements for guest/colleague accidents or injuries and in emergency situations., • Ensure security of guest room access., • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:, • Contracted banks, • Shortages/overages, • Late charges, • Petty cash/paid outs, • Adjustments, • Posting charges, • Making change for guests, • Cashing personal/travelers checks, • Exchange Foreign currency, • Payment methods/processing, • Settling accounts, • Closing reports, • Cashier reports, • Balancing receipts, • Dropping receipts, • Securing banks, • Assist staff with expediting problem payments., • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests., • Anticipate low occupancy periods and coordinate blocking of rooms with Director, Housekeeping to maximize labor costs, deep cleaning and maintenance of rooms., • Ensure that all VIPs are pre-registered according to standards., • Work closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns., • Review resumes for arriving groups; organize and coordinate master accounts and check-in/ pre-registration procedures., • Review all out-of-order rooms daily with respective departments to determine most current status and estimated date for return to room inventory., • Maintain awareness of undesirable persons on hotel premises and contact Loss Prevention where necessary., • Provide feedback to staff on their performance. Handle disciplinary problems and counsel colleagues according to Hotel standards., • Maintain complete records on Attendance Calendars of attendance and any performance/disciplinary conversations with staff., • Conduct performance reviews in a timely manner., • Foster and promote a cooperative working climate, maximizing productivity and colleague morale., • Complete work orders for maintenance repairs and submit to Royal Service. Contact Engineering directly for urgent repairs., • Document pertinent information in department log book., • Complete all paperwork and closing duties., • Review status of assignments and any follow-up action with Front Desk Manager, Royal Service Manager, Chef Concierge and Fairmont Gold Manager., • Order supplies and keep track of inventory. Complete requisitions to replenish shortages or additional items needed for the anticipated business., • Prepare annual forecasts and room budget., • Assist in strategizing control of room inventory to maximize revenues. SECONDARY JOB FUNCTIONS • Basic knowledge of surrounding area., • Conduct monthly departmental meetings., • Attend designated meetings., • Screen and interview Front Office applicants., • Complete departmental filing., • Prepare weekly forecast of revenues and labor costs., • Approve weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands., • Ensure that staff reports to work as scheduled. Document any late or absent employees., • Coordinate breaks for staff., • Conduct pre-shift meeting with staff and review all information pertinent to the day's business., • Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys., • Monitor guest mail and ensure that it is processed according to procedures., • Monitor and ensure that express checkouts are processed through the system., • Assist guests with reports of lost/stolen articles, following hotel policy., • Contact newly registered V.I.P. guests 15 minutes after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures., • Review previous night's no-shows, verify and ensure billing of such., • Verify guest information is inputted into the property management system (PMS) accurately., • Review the arrival report for accuracy and completeness. Rectify any deficiencies with respective personnel., • Print special requests report and block according to specifications., • Print credit check report and review status of each account. Follow up on accounts beyond approved credit limits., • Print and review masters for departed groups; check accuracy and distribute to Accounting., • Review trace reports and follows up accordingly., • Coordinate delivery time of amenities with In Room Dining, ensuring timely delivery., • Review requests for late checkouts and approve according to occupancy. Communicate this information to Housekeeping., • Print report on discrepant rooms, research discrepancies and enter current status accordingly., • Ensure all closing duties for staff is completed before staff clocks out. Sign off on all paperwork for staff., • Works with Director, Sales and Marketing to ensure the hotel’s descriptions that are set up in all distribution systems are correct and reflect the hotels selling strategy. This includes the GRCCRS, Internet, GDS, and Wholesalers., • Assist with forecasting to accurately project demand and pick up for groups and transient, both short and long term. Participates in the annual budgeting process with Director, Sales and Marketing and Director, Revenue Management., • Conduct formal training program on the required job functions with criterion expected and department orientation with new hires. Conduct ongoing training with existing staff., • Provide guest room tours., • Follow up on assignments given by Director, Operations.Qualifications Essential: • Some college; preferably a degree in Hotel Administration or Business Management., • 2 years’ experience as a Front Desk Manager, preferably a 4-5 Star/Diamond style hotel., • Fluency in English, both verbal and non-verbal., • Compute basic arithmetic., • Familiarities with yield management and cost controls., • Ability to:, • perform job functions with attention to detail, speed and accuracy., • prioritize and organize., • be a clear thinker, remaining calm and resolving problems using good judgement., • follow directions thoroughly., • understand guest’s service needs., • work cohesively with co-workers as part of a team., • work with minimal supervision., • maintain confidentiality of guest information and pertinent hotel data., • ascertain departmental training needs and provide such training., • direct performance of staff and follow up with corrections when needed., • Input and access information in the property management system/computers/point of sales system. Desirable: • College degree, preferable in Hospitality Management., • Fluency in a second language, preferably Spanish., • Certification in CPR., • Ability to suggestively sell., • Previous guest relations training. PHYSICAL ABILITIES Essential: • Exert physical effort in transporting key packets/card, copier/computer paper & water bottle (20-30 pounds) approximately 100 feet., • Endure various physical movements throughout the work areas., • Reach 1-2 feet., • Remain in stationary position for 2 to 4 hours throughout work shift., • Satisfactorily communicate with guests, management and co-workers to their understanding. Additional Information What’s in it for you: • Paid time off, • Medical, Dental and Vision Insurance, 401K, • Complimentary Shift Meal, • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academy designed to sharpen your skills, • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21, • Career development opportunities with national and international promotion opportunities

Job Description The Historic Warwick Melrose is seeking an energetic individual that is goal oriented, has great attention to detail and excels in guest service. Come join a team that is ready to learn and follow in the direction of excellence. POSITION PURPOSE Oversee the daily operations of the front office. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments in the absence of the Director of Front Office. ESSENTIAL FUNCTIONS Ensure efficient guest registration, check out and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly. Observe front desk and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through. Direct and train front desk staff and operators. Assist in new-hire and on-going training. Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. Ensure all necessary reports and forms are completed daily. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist Guest Relations/Receivables as necessary. Assist in the selection, training, and development of the personal Any other duties as assigned by the Rooms Division Manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Extensive knowledge of the hotel, its services and facilities. Must have excellent customer relations skills and leadership capability. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computational ability. Must possess basic computer skills. Must have excellent leadership capability and customer relations skills.

Job DescriptionEntry -Level Retail Sales Representative (Full-Time or Part-Time) Our Retail Sales Representatives earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer Guaranteed base pay plus performance bonuses. Uncapped bonuses Benefits, PTO, 401K for Full Time employees. Receive PAID training! Advancement opportunity! Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest Represent our brand with confidence and professionalism Initiate conversation and help customers arrange free in-home consultations for home renovation services. Set appointments and assist customers in a clear and friendly way Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! Customer Service Roles (in-person or call center) Retail (sales associates, cashiers, team leads, merchandisers) Restaurants (servers, bartenders, hosts, front-of-house staff) Hospitality (hotel front desk, concierge, event staff) Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: Must have weekend availability Friendly, fun, and positive attitude Genuine interest in working with the public and creating great experiences Comfortable working independently and personal drive for excellence. Retail and customer service experience highly valued Entry-level candidates welcome—we’ll teach you everything you need to succeed. Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. If you have a question regarding your application, please contact TA@renuityhome.com To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… Do you have a passion for not only creating…but maximizing the pleasure of an out of this world dining experience? Are you detail oriented with an eye and awareness of your surroundings and service delivery of your teammates? If so, then we want you to join the team here at Virgin Hotels! The Outlet Manager orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. The manager of their area is committed to being present on the floor during morning and lunch service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing, • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging, • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor, • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise, • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables, • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc. must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a pre-shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • Texas Alcohol Beverage and Food Handlers certification must be active and on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Ability to work AM and PM shifts as needed, • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TABC Certification, • Preferred: 2-5 years’ experience in a full service restaurant, fine dining or lounge in hotels #LI-onsite

Job DescriptionRetail Brand Ambassador (Part-Time) Our Retail Brand Ambassadors earn $24-28 per hour (including bonuses), TOP Performers make $30+ per hour (including bonuses)! Part-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer Guaranteed base pay plus performance bonuses. Uncapped bonuses Receive PAID training! Advancement opportunity! Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest Represent our brand with confidence and professionalism Initiate conversation and help customers arrange free in-home consultations for home renovation services. Set appointments and assist customers in a clear and friendly way Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People with Experience or Transferable Skills From: Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! Customer Service Roles (in-person or call center) Retail (sales associates, cashiers, team leads, merchandisers) Restaurants (servers, bartenders, hosts, front-of-house staff) Hospitality (hotel front desk, concierge, event staff) Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: Must have weekend availability Friendly, fun, and positive attitude Genuine interest in working with the public and creating great experiences Comfortable working independently and personal drive for excellence. Retail and customer service experience highly valued Entry-level candidates welcome—we’ll teach you everything you need to succeed. Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. If you have a question regarding your application, please contact TA@renuityhome.com To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments. Shifts: Floater Position Requirements • Excellent verbal and written communication skills, • Excellent problem-solving skills, • Takes pride and ownership in the position and property, • Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner, • Have at least two year of hospitality experience, • Possess amazing interpersonal skills and exceptional guest service abilities, • Be organized, proactive, productive and self-motivated showing a positive attitude, • Maintain a neat and professionally well-groomed appearance, • Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities • Greet and direct residents and visitors with a pleasant attitude, • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations, • Cultivate and retain cohesive relationships with residents, vendors and contractors, • Professional telephone etiquette and message delivery, • Accurately log guest packages, ensure timely delivery and perform package inventory audits, • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security, • Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc., • Ability to maintain confidentiality, • Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: • Experience in hospitality or upscale customer service or retail, • Must have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Job DescriptionDescription: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: • Approach all encounters with guests and associates with a smile., • Handle check-ins and check-outs in a friendly, efficient, and courteous manner., • Obtain all necessary information when taking room reservations., • Answer guest inquires about hotel service facilities and hours of operation., • Be aware of all rates, packages, and special promotions., • Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel., • Operate Front Desk computer system., • Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms., • As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members, • Have knowledge of and assist in emergency procedures as required., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.Requirements: QUALIFICATIONS: • High School diploma or equivalent required; college course work in related field helpful., • Experience in a hotel or a related field a PLUS., • Must be fluent in English, both written and verbal, • An operational knowledge of Microsoft Office suite, • Willing and able to stand for long periods of time, • Able to work with little or no supervision, • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve., • Must work well in stressful high pressure situations., • Full- and part-time positions available., • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. As the Assistant Lead Concierge, you will help guide a team of concierge ambassadors to ensure outstanding guest service experiences are being delivered to our residents, guests and prospects. Providing an exceptional living environment for our residents is something we feel passionately about and this is your opportunity to ensure our residents are receiving best-in-class service. Position Requirements Passion to deliver exemplary service and hospitality Excellent verbal and written communication skills Great leadership skills Excellent problem-solving skills Outstanding rapport and relationship building skills Takes pride and ownership in the position and property Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner Have outstanding guests service and amazing people skills Be organized, proactive, productive and self-motivated showing a positive attitude Think clearly, quickly, and efficiently to make concise decisions even under pressure Responsibilities Manage relationships with residents and property management Lead by example Coordinate schedules with Lead Concierge to ensure property is properly staffed with concierge staff. Fill in whenever there is need in case of call offs and emergencies Maintain an excellent relationship with all residents, visitors, and prospects by adhering to our standards Work with property management office staff to ensure clear communication and collaborative team environment with the Concierge Team Assist with training new concierge ambassadors Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Job DescriptionDescription: Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team to review Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to identify and correct potential security problems (locking doors after hours, etc), • Ability to work alone and work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description Overnight Concierge | Front Desk Agent (Overnight) Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment and condominium communities. Our mission is to deliver an elevated residential experience through warmth, professionalism, and attentive service, while ensuring residents feel comfortable, supported, and secure at all times. Position Overview We are seeking a professional, dependable, and hospitality-focused Overnight Concierge / Front Desk Agent to represent the community during overnight hours at a luxury residential high-rise. This role is ideal for a hospitality professional who thrives in a calm, composed environment and understands that overnight operations require both elevated service and strong situational awareness. The Overnight Concierge is responsible for delivering a warm and polished guest experience while also supporting overnight operations such as monitoring activity, conducting walkthroughs, responding to resident concerns, and documenting incidents as needed. During overnight hours, this role plays a critical part in maintaining order, professionalism, and continuity until the daytime team arrives. Schedule and Employment Type • Overnight shifts, including weekends and holidays, • Full-time and part-time positions available What We Offer • Competitive hourly pay, • Stable and consistent overnight schedules, • Professional, supportive, and team-oriented work environment, • Performance-based recognition and rewards, • Opportunity to work in luxury residential communities, • Growth opportunities within hospitality and residential services Key Responsibilities • Welcome residents and guests with professionalism, warmth, and discretion during overnight hours, • Serve as the primary overnight front desk representative and point of contact for the community, • Deliver anticipatory, hospitality-driven service while managing overnight operations, • Conduct routine walkthroughs of common areas, amenities, and the property to ensure cleanliness, safety, and policy compliance, • Monitor lobby activity, surveillance cameras, and building access points to support a secure and comfortable environment, • Respond calmly and professionally to overnight resident concerns, including noise complaints, access issues, and general disturbances, • De-escalate situations when appropriate and escalate concerns according to established protocols, • Accurately document incidents, complaints, and unusual activity through detailed incident reports and shift logs, • Answer, screen, and route phone calls using polished and professional telephone etiquette, • Accurately log, secure, and manage resident packages and perform package inventory audits, • Assist residents with reasonable requests including directions, amenity access questions, transportation coordination, and general inquiries, • Enforce community policies consistently, professionally, and discreetly, • Maintain confidentiality and exercise sound judgment at all times, • Ensure the front desk, lobby, and common areas remain clean, organized, and presentable, • Provide clear and thorough handoff notes to oncoming team members Position Requirements • Previous experience in hospitality, concierge services, front desk operations, hotels, luxury residential communities, night audit, or upscale customer service, • Minimum of 1 to 2 years of experience delivering exceptional guest or resident service, • Excellent verbal and written communication skills, • Strong problem-solving skills and ability to remain composed under pressure, • Calm, reliable, and professional demeanor, especially during overnight hours, • Strong interpersonal skills with a hospitality-first mindset, • Organized, proactive, and self-motivated with strong attention to detail, • Ability to multitask and prioritize in a dynamic overnight environment, • Takes pride and ownership in both the position and the property, • Maintains a neat, polished, and professional appearance, • Ability to work overnight shifts, weekends, and holidays, • Comfortable working independently while following established protocols Preferred Qualifications • Experience as a hotel night auditor, overnight concierge, or overnight front desk agent, • Experience in luxury residential, boutique hotel, or upscale hospitality environments, • Experience handling incident reports, noise complaints, and overnight resident concerns, • Familiarity with access control systems, surveillance monitoring, and package management tools, • Bilingual skills are a plus Equal Opportunity Employer Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to delivering exceptional hospitality and building meaningful connections. We encourage applicants from all backgrounds who are passionate about service excellence and professional responsibility to apply.

Job DescriptionJob Description Job Title: Lobby Attendant Reports To: Housekeeping Supervisor Position Summary: Keeps all lobbies and public area facilities such as lobby, restrooms, telephone area, business center, front desk, portico, and lobby lounge neat & clean conditions. DUTIES AND RESPONSIBILITIES: • Cleans and maintains all lobbies and public restrooms., • Sweeps and mopes carpets, lobby entrance., • Empties ashtrays and urns., • Polishes furniture and fixtures., • Vacuums and polishes elevators., • Keeps the front of the hotel free from trash., • Polishes the lobby floor during Night., • Keeps the Back area of Front desk neat and clean., • Ready to do any other work assigned by the supervisor time to time., • Keeps all public areas neat, vacuumed and dusted., • Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free., • Removes all trash from areas., • Periodically checks all lobby restrooms / washrooms., • Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms., • Makes sure all surfaces are clean and tidy., • Arrange all cushions properly on lobby sofa., • Responds to guest requests and inquiries while in the lobby., • Assist guest with their questions and direct them to the areas they want to go., • Take care of all cleaning equipment's used in lobby. Positions Requirements/Experience Ability to lift up to 35 lbs. Ability to multi-task Customer Service experience

Job DescriptionDescription: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: • Approach all encounters with guests and associates with a smile., • Handle check-ins and check-outs in a friendly, efficient, and courteous manner., • Obtain all necessary information when taking room reservations., • Answer guest inquires about hotel service facilities and hours of operation., • Be aware of all rates, packages, and special promotions., • Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel., • Operate Front Desk computer system., • Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms., • As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members, • Have knowledge of and assist in emergency procedures as required., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.Requirements: QUALIFICATIONS: • High School diploma or equivalent required; college course work in related field helpful., • Experience in a hotel or a related field a PLUS., • Must be fluent in English, both written and verbal, • An operational knowledge of Microsoft Office suite, • Willing and able to stand for long periods of time, • Able to work with little or no supervision, • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve., • Must work well in stressful high pressure situations., • Full- and part-time positions available., • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

Job DescriptionDescription: Do you love the hospitality industry and have a passion for creating a fantastic guest experience? Do you want to work for a company that is committed to improving the quality and quantity of people's lives? If the answer is yes, then Cooper Hotel may be the right opportunity for you. The Hotel Front Desk Agent is responsible for assisting guests with check-in and checkout, answers and processes all phone calls received and handles all special requests for services or information in accordance with Cooper Hotel policies and procedures. Full Time: Shift Varies, 7am-3pm, 3pm-11pm Essential Duties and Responsibilities • Warmly greet and register guests, providing directions and information about campus services., • Assist guests with inquiries related to both campus and hotel amenities., • Serve as a concierge, offering helpful recommendations and local information as requested., • Accurately process and post daily inter-company charges., • Complete all shift-related duties and securely deposit any cash collected., • Generate daily reports for Cooper Hotel operations., • Manage guest reservations received via fax or email in a timely and accurate manner., • Address guest concerns and escalate to the Administrative Assistant or Business Office Manager when needed., • Issue room keys using the Key Control Log and maintain proper security procedures., • Perform additional duties as assigned by the Administrative Assistant or Business Office Manager., • Actively support and participate in the organization’s culture and values., • Maintain consistent, regular, and reliable on-site attendance., • Fulfill other tasks as assigned to support overall team success. Requirements: • Excellent verbal and written communication skills., • Exceptional interpersonal and customer service skills., • Proficient with Microsoft Office and the ability to learn and master other complex software systems., • Strong organizational, problem solving, and time management skills., • Ability to work without direct supervision and exhibit sound judgement. Education and/or Experience • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience., • 1-2 years of direct face to face customer engagement experience., • Hotel experience preferred, boutique hotel experience a plus. Physical Demands • Prolonged periods of standing at a desk and working on a computer, telephone and radio., • Must be able to lift up to and occasionally move up to 50 pounds., • Frequently required to stand and walk on our campus. Not a fit? We have many other opportunities available. Please see the careers page on our website at www.CooperAerobics.com to find your next career! Cooper Aerobics is an Equal Opportunity Employer. All associates are hired on the basis of merit and their ability to perform a particular job. It is the policy of Cooper Aerobics to provide equal employment to all associates and applicants without regard to race, religion, sex, national origin, age, disability, pregnancy, military status, or any other classification protected by applicable law. Job openings are listed as a courtesy, and it is policy not to accept unsolicited applications or resumes. Texas is an employment-at-will state. The employer may terminate the work relationship or change the terms and conditions of the job at any time and for any reason. The employee may also terminate the work relationship at any time. This job offer does not in any way constitute a contract. The employer also reserves the right to eliminate or alter benefits at any time. This employer participates in E-Verify. PIf1abeeaf87f1-25405-40995922

Job DescriptionPosition Summary: As a PM Room Service Server/ Food runner, you will provide exceptional in-room dining and restaurant service to our guests, delivering food and beverage orders promptly, with attention to detail, presentation, and guest satisfaction to both guest rooms and our Lobby Bar. You will represent the hotel’s commitment to high-quality service in every guest interaction. Because the hotel operates around the clock and guest needs may vary, this role may sometimes require working an AM shift as business needs dictate. Key Responsibilities: • Greet guests courteously and professionally, presenting room service menus, answering questions, and taking orders., • Prepare and deliver food and beverage items to guest rooms, following hotel standards for presentation, temperature control, and timing., • Ensure all service items are properly cleaned, replenished, and stored when not in use., • Follow proper procedures for billing and charges, accurately recording guest orders, verifying room numbers and guest names., • Handle guest requests promptly and courteously, responding to special dietary needs, allergies or preferences., • Maintain a clean, organized work area and cart/tray staging area., • Collaborate with kitchen staff, food & beverage, front desk and housekeeping as needed for smooth service., • Follow all safety, sanitation and hotel service standards and regulations (e.., food handling, room access protocols)., • Assist with setting up late‐night or early morning room service needs, including AM shift when needed., • Provide feedback or suggestions for service improvement to the supervisor. Qualifications & Skills: • High school diploma or equivalent preferred., • Previous experience in room service, fine dining, or hotel food and; beverage service is an advantage. E.O.E.

Job DescriptionMarriott Dallas Las Colinas is seeking an experienced and service-driven Assistant Front Office Manager to support the leadership of our Front Office and Rooms Operations team. This role assists with the daily operation of the front desk, guest services, room inventory, service recovery, associate development, and overall guest satisfaction. The ideal candidate is a polished hospitality professional who can balance operational execution with team leadership, guest engagement, and Marriott brand standards. This position requires strong judgment, clear communication, and the ability to lead confidently in a fast-paced hotel environment. Key Responsibilities: • Assist the Front Office Manager with daily front office operations, including arrivals, departures, guest requests, billing concerns, room assignments, and service recovery., • Provide leadership, coaching, and support to front desk associates, supervisors, and guest service team members., • Serve as a manager on duty when assigned, responding to guest concerns, operational issues, safety matters, and service opportunities., • Monitor guest satisfaction, GSS/Guest Voice feedback, Marriott Bonvoy recognition, and Intent to Recommend performance., • Resolve guest complaints professionally and creatively while protecting the guest experience and the hotel’s business interests., • Support room inventory management, upgrade strategy, oversell situations, group arrivals, VIP arrivals, and special requests., • Partner with Housekeeping, Engineering, Sales, Accounting, Loss Prevention, Food & Beverage, and other departments to ensure smooth hotel operations., • Assist with training, onboarding, performance coaching, scheduling support, and associate engagement within the Front Office department., • Ensure compliance with Marriott brand standards, hotel policies, cash handling procedures, credit card policies, privacy standards, and safety requirements., • Review shift activity, pass-on communication, operational reports, guest incidents, and follow-up items to ensure accountability and consistency., • Support service recovery initiatives and help identify trends that impact guest satisfaction and front office performance., • Maintain a professional leadership presence in the lobby and serve as a visible resource for both guests and associates.Qualifications:, • Previous hotel front office experience required; front office supervisory or management experience strongly preferred., • Marriott experience and knowledge of Marriott systems preferred., • Strong leadership, communication, service recovery, and problem-solving skills., • Ability to manage multiple priorities while maintaining professionalism and composure., • Strong understanding of guest service standards, room operations, and hotel financial controls., • Ability to coach, motivate, and hold team members accountable., • Flexible schedule required, including evenings, weekends, holidays, and manager-on-duty shifts., • Professional appearance and demeanor required., • Ability to stand for extended periods and assist with front office operations as needed.Ideal Candidate:The successful candidate will be a hands-on leader who understands both the guest-facing and operational sides of the Front Office. They should be comfortable making decisions, supporting associates, resolving guest concerns, and driving service excellence. This role is ideal for someone ready to grow into a Front Office Manager or broader Rooms Operations leadership position. Benefits:Competitive pay, Health and Dental Insurance, company-paid Life Insurance, Short-Term and Long-Term Disability, Vision, 401(k) with company match, Paid Time Off (PTO), free hotel rooms, and hotel discounts. EOE Benefits: • 401(k), • 403(b), • Dental insurance, • Employee discount, • Health insurance, • Paid time off, • Vision insuranceWork Location: In person

Job DescriptionDescription: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. The Front Office Manager assistant needs to set an example for the agents as well as oversee their job performance. RESPONSIBILITIES: • Support the Front Office Manager in overseeing all front desk operations., • Approach all encounters with guests and associates with a smile., • Handle check-ins and check-outs in a friendly, efficient, and courteous manner., • Obtain all necessary information when taking room reservations., • Answer guest inquiries about hotel service facilities and hours of operation., • Be aware of all rates, packages, and special promotions., • Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel., • Operate Front Desk computer system., • Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms., • As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members, • Have knowledge of and assist in emergency procedures as required., • Help maintain productivity levels at or above budgeted standards., • Assist in training of new hires and current associates on a regular basis., • Handle escalated guest issues and step into the Front Office Manager role when needed., • Perform any other duty as required by management.Requirements: QUALIFICATIONS: • At least 2 to 3 years of progressive experience in a hotel or a related field required., • High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must be fluent in English, both written and verbal, • An operational knowledge of Microsoft Office suite, • Willing and able to stand for long periods of time, • Able to work with little or no supervision, • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve., • Must work well in stressful high pressure situations., • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… You are passionate about the culinary world; you embrace our city’s food offerings as a way of life. You must love the local food community as well as watch the world for the next great culinary idea. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is driven by the need to create memorable cuisine and guest experiences each and every day. This person finds passion being present in the kitchen during service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing., • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables., • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • Preferred: 3-5 years’ experience in a full service restaurant or lounge in hotel management #LI-onsite

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. Keep the front desk area and lobby clean and organized.

We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel.

Screen and interview Front Office applicants. Review status of assignments and any follow-up action with Front Desk Manager Royal Service Manager Chef Concierge and Fairmont Gold Manager. Front Desk Manager preferably a 4-5 Star/Diamond style hotel.

Experience in a Marriott hotel is preferred. 2-3 years of Fosse experiences is strongly preferred. What You Will Accomplish As a Front Desk Agent, you will be the face of our hotel, responsible for creating a positive first impression and ensuring the smooth operation of the front desk. Your primary role will be to assist guests with check-in and check-out processes, provide information about hotel facilities and services, and address any inquiries or concerns they may have during their stay. Additionally, you will collaborate closely with other hotel departments to ensure seamless guest experiences and uphold our high standards of service. What You Will Bring The ability to: • Greet guests with a warm and welcoming demeanor upon arrival., • Process guest check-ins and check-outs efficiently and accurately., • Answer phone calls, respond to emails, and handle guest inquiries promptly and professionally., • Provide information about hotel amenities, local attractions, and dining options., • Assist guests with reservations, room assignments and special requests., • Resolve guest complaints and concerns in a timely and effective manner, escalating issues to management when necessary., • Maintain accurate records of guest interactions and transactions using hotel management software., • Collaborate with housekeeping, maintenance, and other hotel departments to ensure guest needs are met and resolved., • Uphold hotel policies and procedures regarding guest privacy, security and safety. Great If you have • Previous experience in a customer service or hospitality role preferred., • Excellent communication and interpersonal skills, • Strong organizational and multitasking abilities., • Proficiency in computer systems and hotel management software., • Ability to remain calm and composed in high-pressure situations., • Flexibility to work varying shifts, including evenings, weekends and holidays., • High school diploma or equivalent; additional education in hospitality or related field is a plus.

Job Description VALET DRIVER WITH EXPERIENCE NEEDED FOR DOWNTOWN HOTEL PM Shifts Available Must be available to work hours between 3pm and 2am Hourly rate plus tips ABOUT US At Platinum Parking, Valet Division, we are all about providing premium, upbeat service to all our guests. We aim to enhance our guest’s experience when they want to relax at a nice restaurant or bar or want to get out of the car right in front of the office doors. Come join us if you’re looking to be a part of a well-trained, elite staff of valets with the ability to make peoples’ day! YOU’RE OFFERED • Flexible scheduling, • Comprehensive benefits for full-timers, • Paid training, • Free company uniform, • Referral bonuses, • Employee incentive program, • Full- and part-time positions, • Opportunities for growth and advancement YOUR POSITION As a Valet Associate, you’ll be employing a variety of skills to provide clients with top-of-the-line service. We love to meet hard-working applicants who have a desire to improve themselves and see the value in helping others. And, if you ever wanted to develop or improve your customer service, communication, conflict resolution, or driving abilities or simply want to be more physically active and not sit behind a desk, this position is a great fit for you! ABOUT YOUR JOB • We seek to provide our employees feedback to improve their skills and tip count, • Valet isn’t all simple. You have the opportunity to work under pressure, adapt, and test your self-motivation in addition to driving and parking vehicles. Making your client happy comes with rewards!, • The valet is the first and last person our guests see as they enter and leave their venue, giving you the responsibility and ability to ensure their entire experience is positive., • Valet Associates are essential to the success of our business as they are the face of our operations. Each valet can brighten the day for our guests and improve their entire experience, whether that includes going to work or getting a drink with friends., • This position also requires a certain amount of autonomy to ensure the safe parking of vehicles and an excellent customer experience, • Our employees have many opportunities for advancement with further development in Platinum Parking JUST A FEW THINGS WE NEED FROM YOU • Valid Texas Driver’s License NO RESTRICTION B, • Clean driving record, • Age 19 or older, • Reliable transportation, • Reliable access to phone and internet, • No face, neck, or hand tattoos, • Ability to stand, walk, and run for extended periods of time, • Be clean shaven except for a mustache and goatee, • Willingness to have a pre-employment background check and driver’s record check, • Willingness to undergo random drug screenings

Job DescriptionCompany Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories. Job Description Facilitate the arrival and departure of guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Maintain complete knowledge at all times of:, • all hotel features/services, hours of operation., • all room types, numbers, layout, decor, appointments and location., • all room rates, special packages and promotions., • daily house count and expected arrivals/departures., • scheduled daily group activities., • Loyalty program details, • Build guest loyalty through personalized service, • Process all guest registrations and check-outs., • Communicate services and amenities of the hotel to guests., • Coordinate all guest room billing., • Respond to all guest requests., • Document and confirm reservations and cancellations., • Block rooms in computer and follow through on designated requirements., • Generate, print and distribute daily and weekly reports., • Settle guest accounts and adhere to all cashiering procedures., • Assist other front office departments as needed.Qualifications, • High school graduate or equivalent vocational training certificate., • Previous experience as Front Desk Agent in hospitality an asset., • Previous guest relations and cashiering experience an asset., • Computer literate in Microsoft window Applications., • Knowledge of Opera Property Management system, • Fluency in English both verbal and non-verbal., • Ability to:, • perform job functions with attention to detail, speed and accuracy., • prioritize and organize., • be a clear thinker, remaining calm and resolving problems using good judgement., • understand guests’ needs., • work cohesively with co-workers as part of a team., • work with minimal supervision., • maintain confidentiality of guest information and pertinent hotel data. Additional Information What’s in it for you: • Paid time off, • Medical, Dental and Vision Insurance, 401K, • Complimentary Shift Meal, • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academy designed to sharpen your skills, • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21, • Career development opportunities with national and international promotion opportunities

Job DescriptionCompany Description WHO ARE WE? We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully. Job Description Job Overview Dexterra is seeking an experienced and highly capable Lodge Manager to lead operations at a large-scale workforce accommodation site of 500-4000+ rooms. This role is responsible for the overall performance of the lodge, including safety, guest experience, operational delivery, workforce leadership, client relations, reporting, and financial oversight. The Lodge Manager provides leadership across multiple service lines, including accommodations, front desk operations, food services, housekeeping, janitorial, recreation, and facility coordination. The successful candidate will bring strong leadership capability, sound operational judgment, experience in industrial or high-volume hospitality environments, and the ability to manage a unionized workforce in a fast-paced setting. This is a key site leadership role with direct accountability for maintaining safe, efficient, and high-quality operations in line with client expectations, contractual requirements, and Dexterra standards. This is an onsite role operating on a rotational schedule, typically 14 days on / 14 days off, 21 days on / 10 days off, or 28 days on / 14 days off. While on rotation, meals and accommodations are provided, along with travel support as required. Key Responsibilities Operational Leadership • Oversee the day-to-day operation of the lodge, ensuring all services are delivered safely, efficiently, and in accordance with contract requirements., • Lead all core service areas, including accommodations, front desk, food services, housekeeping, janitorial services, recreation, and guest services., • Maintain operational continuity across a high-volume environment with fluctuating occupancy and workforce demand., • Monitor occupancy levels, guest movement, room allocation, and site logistics to ensure smooth execution., • Maintain high standards of cleanliness, service delivery, hospitality, and guest satisfaction. Safety, Compliance, and Risk Management • Promote and enforce a strong safety culture aligned with client, legislative, and Dexterra standards., • Ensure compliance with all safety procedures, audits, inspections, incident reporting requirements, and corrective action follow-up., • Support emergency preparedness planning, drills, and response procedures., • Work closely with health, safety, and operational teams to identify risk, address incidents, and implement corrective actions. Leadership and People Management • Lead, coach, and support supervisors, department leads, and frontline employees across multiple operational functions., • Manage workforce performance through coaching, accountability, and performance management processes., • Support employee relations processes, including investigations, complaints, discipline, and grievance handling., • Align staffing levels with operational needs, occupancy forecasts, and budget requirements. Client and Stakeholder Management • Serve as the primary operational contact for client representatives and site stakeholders., • Build and maintain strong working relationships through regular communication, service review, and issue resolution., • Lead or participate in client meetings, operational reviews, and KPI discussions., • Address service issues and escalations while maintaining strong client confidence. Reporting and Administration • Ensure timely and accurate completion of operational reports, daily summaries, weekly reporting, and billing support., • Maintain strong data accuracy across systems and reporting tools., • Monitor KPIs, audit findings, and site trends to support performance improvement., • Oversee workforce records, onboarding documentation, and administrative compliance. Financial and Inventory Oversight • Manage site-level financial controls including labor, purchasing, inventory management, commissary oversight, and budget adherence., • Conduct inventory monitoring, usage tracking, and reporting., • Identify opportunities to improve efficiency and control costs while maintaining service standards. Facilities and Maintenance Coordination • Coordinate maintenance activities and ensure timely resolution of issues., • Support preventive maintenance and monitor facility condition and operational readiness., • Maintain visibility on service requests, infrastructure status, and asset performance. Guest Experience and Service Standards • Ensure a high standard of guest experience across all aspects of lodge operations., • Respond to guest concerns and service issues in a professional and timely manner., • Monitor feedback and drive service improvements., • Ensure consistency in room allocation, housekeeping, and food services delivery. Continuous Improvement • Lead initiatives to improve operational efficiency, service quality, and communication., • Develop and maintain standard operating procedures., • Track and analyze KPIs to identify trends and opportunities., • Support long-term planning and peak demand readiness.Qualifications, • Proven leadership experience in workforce accommodation operations, hotel, hospitality, industrial services., • Experience managing large, multidisciplinary teams, • Experience working with a unionized workforce an asset, • Strong knowledge of health, safety, and compliance systems, • Experience managing budgets, inventory, reporting, and cost controls, • Strong client service and stakeholder management skills, • Excellent communication, leadership, and conflict resolution capabilities, • Strong organizational and decision-making skills, • Proficiency with operational and reporting systems, • Post-secondary education in hospitality, business, or a related field is an asset, • OSHA 30, • Must be legally authorized to work in the United States Preferred Experience • Experience leading operations in a large-scale workforce accommodations environment, • Experience overseeing catering, accommodations, housekeeping, and facilities services, • Experience in high-volume, client-facing service delivery environments Key Competencies • Operational leadership and execution, • Safety leadership and compliance, • Team development and workforce management, • Client relationship management, • Financial and business acumen, • Problem solving and decision making, • Communication and stakeholder alignment, • Continuous improvement Additional Information Why Join Dexterra • Opportunity to lead a large-scale workforce accommodation operation, • Key leadership role with direct impact on performance and client satisfaction, • Collaborative, fast-paced operational environment, • Strong focus on safety, quality, and continuous improvement Dexterra is an Equal Opportunity Employer. We do not discriminate in employment based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, or any other status protected by applicable law. #IND1

Job DescriptionDescription: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: • Approach all encounters with guests and associates with a smile., • Handle check-ins and check-outs in a friendly, efficient, and courteous manner., • Obtain all necessary information when taking room reservations., • Answer guest inquires about hotel service facilities and hours of operation., • Be aware of all rates, packages, and special promotions., • Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel., • Operate Front Desk computer system., • Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms., • As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members, • Have knowledge of and assist in emergency procedures as required., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.Requirements: QUALIFICATIONS: • High School diploma or equivalent required; college course work in related field helpful., • Experience in a hotel or a related field a PLUS., • Must be fluent in English, both written and verbal, • An operational knowledge of Microsoft Office suite, • Willing and able to stand for long periods of time, • Able to work with little or no supervision, • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve., • Must work well in stressful high pressure situations., • Full- and part-time positions available., • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

The Guest Services Representative (GSR) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Major/Key Job Duties • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests., • Assists and responds to guest requests with diligent follow-through., • Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness., • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures., • Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property., • Setup, maintain, and takedown of breakfast display in timely manner., • Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards., • Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards., • Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities., • Periodic tours of the property to ensure the property is meeting brand standards., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical, • Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. Other Duties • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Engage in cross training in housekeeping and laundry areas to provide assistance as needed., • Other tasks as assigned by the management team. Benefits • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Care and Dependent Care Flexible Spending Accounts, • Employer Paid Basic Life and AD&D Insurance, • Employer Paid Long Term Disability, • Optional Employee Paid - Voluntary Benefits, • Short-Term Disability, • Buy-Up Long-Term Disability, • Supplemental Life Insurance, • Dependent Life Insurance, • 401(k) Savings Plan, • Paid Time Off, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. Pay ranges for the following states only: California: $16.50 - $23.00 Colorado: $16.00 - $19.00 Illinois: $16.00 - $19.00 Minnesota: $16.00 - $19.00 New Jersey: $16.00 - $23.22 Washington: $16.66 - $21.10 Whitestone, NY: $19.17 - $20.52

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel. -Answer guest questions regarding local area facilities and be able to give proper directions to these areas. -Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest. JOB REQUIREMENTS: -High school graduate or GED certificate, with an aptitude for math. -Previous hotel front desk and SMS computer experience a plus. -Basic computer skills a must. Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night. Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.

Help us succeed as our next Hotel Front Desk Associate to adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, and follow safety procedures and company policies. Other duties include provide excellent service to customers and team members, assist with processing returns and exchanges, work collaboratively across teams and departments, respond promptly to inquiries and resolve basic issues, maintain accurate records and documentation, along with support the preparation and delivery of goods or services, coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, gain knowledge of company offerings to better serve clients. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available. Training is available for all motivated applicants.

Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Hyatt House Las Colinas 5901 N MacArthur Blvd. Irving, TX 75039 The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes., • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant https://vimeo.com/showcase/5180017/video/347336392 • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures., • Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains., • Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging., • Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are maintained throughout the entire building, in compliance with brand standards., • Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures., • Sets up and maintains the grab and go breakfast in accordance with brand standards., • Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards., • Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control., • Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Vision Insurance, • 401(k) Savings Plan, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. Pay ranges for the following states only: • California: $16.50 - $23.00, • Colorado: $16.00 - $19.00, • Illinois: $16.00 - $19.00, • Minnesota: $16.00 - $19.00, • New Jersey: $16.00 - $23.22, • Washington: $16.66 - $21.10, • Whitestone, NY: $19.17 - $20.52 ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells.You're the face of the hotel, making every interaction feel effortless and inviting.Behind the scenes, you keep the front desk humming with precision, juggling reser

Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. At The Magnolia Hotel Dallas, we blend historic elegance w

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for the Courtyard Dallas Texas. Night Auditor (Overnight Shift 11 PM-7 AM). The Front Desk Night Auditor is often the first point of contact and the first

Tech savvy enough to use hotel systems with confidence No one wants to be stuck at the front desk with a frozen screen. Atrium Hospitality Front Desk Manager. Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.

Experience - Previous Front Desk Agent preferred in a luxury or ultra-luxury hotel and/ or customer service experience. Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Meet with departing Front Desk Agent to review busine

Maintain a clean, organized, and polished front desk and lobby presence. Prior front desk or guest services experience in a luxury or boutique hotel preferred. The Front Desk Agent is responsible for delivering an elevated, personalized arrival and departure experience while serving as a knowledgeab

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. Keep the front desk area and lobby clean and organized.

Fairmont Dallas Front Desk Agent.Facilitate the arrival and departure of guests courteously and efficiently; process all payments according to established hotel requirements.Provide information and assistance to all guests and visitors.Maintain complete knowledge of and comply with all departmental

The hotel front desk agent will handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role. If you believe that you have what it takes to join our team as a hotel front desk agent, we want t

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

Job DescriptionDescription: Our team is looking to add an upbeat Part-Time Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Competitive CompensationJob Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description Raines Co. - Your Future is Now! Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Ensures Outstanding customer service at all times, • Maintains a friendly, professional, cheerful, and courteous demeanor at all times, • Accurately answers inquiries from potential guests and accepts hotel reservations, • Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency, • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion, • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue, • Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service, • Allocates rooms to expected arrivals after checking the guests preferences and special requests, • Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.), • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner, • Cross checks all billing instructions to ensure they are correctly updated, • Handles group arrivals and pre-registers each guest, • Ensures payments are made or on file for each guest and that billing is routed for groups correctly, • Completes cash transactions and maintains full responsibility for personal bank, • Ensures Front desk log (book or system) is read and updated, • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, • Assists all departments in servicing the guests especially during high volume periods, • Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.