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Help desk support jobs in New York, New YorkCreate job alerts

  • Front Desk Receptionist
    Front Desk Receptionist
    9 hours ago
    Full-time
    Manhattan, New York

    We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your enthusiasm and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team. Responsibilities Greet visitors, clients, and vendors with professionalism and a friendly attitude, ensuring a positive first impression. Manage multi-line phone systems to handle incoming calls efficiently, directing inquiries to appropriate departments or personnel. Maintain accurate data entry records using spreadsheets and productivity software such as Microsoft Office and Word processing tools. Handle clerical tasks including filing, proofreading, document preparation, and managing correspondence with attention to detail. Support office management duties by organizing schedules, coordinating appointments, and maintaining supplies inventory. Utilize computer skills and technical proficiency to operate office equipment, update databases like QuickBooks, and ensure overall office productivity. Provide customer support through effective communication, phone etiquette, and prompt resolution of inquiries or issues. Qualifications Proven office experience with strong organizational skills and familiarity with office management practices. Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, and data entry. Experience with multi-line phone systems and professional phone communication is essential. Bilingual abilities are highly desirable to assist diverse client needs effectively. Strong clerical skills such as proofreading, typing accuracy, and document formatting are required. Demonstrated customer service skills with the ability to handle multiple tasks efficiently in a fast-paced environment. Prior experience in front desk or administrative roles is preferred; personal assistant experience is a plus. Join us in creating a welcoming atmosphere where professionalism meets enthusiasm! This role offers the chance to develop vital administrative skills while supporting a vibrant team dedicated to excellence in service delivery. Pay: From $20.00 per hour Work Location: In person

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  • Receptionist
    Receptionist
    5 days ago
    $18–$25 hourly
    Part-time
    Manhattan, New York

    NYC Violin Studio (Chelsea) Part-Time Receptionist with Room to Grow NYC Violin Studio is a warm, independent music studio in the heart of Chelsea, and we're looking for a genuinely personable, organized, and reliable person to be the friendly face of our front desk and the right hand to our owner. Our students are mostly adults pursuing a lifelong dream of learning the violin, and the person at our front desk plays a real part in making that experience feel welcoming and encouraging. If your happy place is in interacting with artistic people, love a creative and community-driven environment, and take pride in keeping things running smoothly, you'll fit right in here. What you’ll do: Greet incoming students and mark attendance Ensure private students are scheduled out for their next 4–8 weeks of lessons (in Acuity Scheduling) Ensure group class students are booked out at least 4 weeks ahead so group classes stay full Print music for group classes, and for private teachers as needed Schedule and reschedule students as needed so their progress stays consistent Answer lesson inquiries from walk-ins, email, text, and phone, and sign up new students Light retail duties - ring up students occasionally for retail items Promote social events and special classes to students in person Collect cash and card payments for lessons and merchandise Contact past students to schedule them for more lessons Provide light support to the owner — organizing, following up, keeping things on track Occasionally lend a hand with our websites and tools (we use Kajabi) Keep the studio tidy and welcoming (light cleaning, tidying) As the role grows, you may help with ordering and restocking retail items The main purpose of your job is to keep the classes and private teacher’s schedules full, so that the studio remains productive and viable for all. Who you are Warm, personable, and genuinely enjoys connecting with people. If people often ask you why you’re always smiling, you’ll fit in great here Experienced and dependable. You are the lynchpin of communications. Reliability is everything. Organized and detail-oriented, able to keep track of many small things Comfortable with computers and apps, and a quick, willing learner. We use tools like Acuity, Kajabi, and Canva, and we're always happy to walk you through anything Excellent communicator, in person and in writing, with staff and clients Self-directed and proactive, with a habit of looking ahead and flagging things early A love of music, the arts, or small independent businesses is a real plus Being able to read at least some sheet music is a plus, but not a requisite Schedule Mon 3–9pm (5.25 - 5.5 hrs w/ meal break) Tue 3–9pm (5.25 - 5.5 hrs w/ meal break) Wed 3-9pm (5.25 - 5.5 hrs w/ meal break) Thur 3-9pm (5.25 - 5.5 hrs w/ meal break) Saturdays 10am–5pm (6.25 - 6.5 hrs w/ meal break) Total weekly hours 27.25-28.5 Plus occasional Sundays (roughly 4–6 times a year) for studio events. When You Would Start: Immediately. Pay & benefits $18–25/hour, based on relevant experience Raise schedule as follows: First 2 weeks: Training Rate Up through 3 months from start date: Performance review and raise as appropriate Up through 6 months from start date: Performance review and raise as appropriate At the 2 year mark: Performance review and raise as appropriate Annual performance review and raise potential. Paid sick leave (1 hr for every 30 hrs worked, capped at 40) Unpaid sick leave (32 hours) Paid time off (1 week) Unpaid time off (1 week) W2 employment Additional Perks: Free access to all our group classes as long as your post is covered. Use of our practice rooms during off-hours Access to a large library of paid sheet music resources Staff discount on retail If you are a musician, Gig referrals and opportunities to pick up extra paid work If you're a musician who teaches an instrument an instrument other than a string instrument or piano, you're welcome to keep any student leads that come your way Room to Grow: This position has potential for growth. You will be starting off as a part-time Receptionist. If all goes well, your position will grow in hours, and eventually lead to a new manager position. As Studio Manager, you'd take on more ownership of the studio's daily operations — overseeing staff scheduling and retail ordering, coordinating with our teaching staff, and helping keep everything running so the studio can keep growing. It's a role for someone who wants to grow with us and eventually run the day-to-day. About Me: My name is Antoinette, and I own and run the studio. I have a some administrative staff, and several teachers. We previously had two part time receptionists. One graduated school and the other just got his dream job managing an orchestra at a university. I am shifting gears a bit and changing this role to being held by just one person with all the hours. Any shifts you need to miss due to vacation, personal days or illness, I will cover personally. I have been teaching violin for 15+ years and I have grown the studio from just myself, up to one other teacher, up to a total of 11 employees. We are currently going through a seasonal shift, coming out of summer and into the new school year. When I interview you, I will make sure not only that you are qualified, but that this role and salary are a good fit for you. It’s important to me that you feel satisfied with your role and that this job is contributing to your well-being in life. Our clients are warm, friendly people, and I would personally love to do this job myself, and would do this job if I weren’t teaching. In exchange for a warm work environment , all I really need is for you to be reliable with the schedule, be present 95% of the time. The rest, I can train you on. To apply Send a short note telling us a bit about yourself and why this role speaks to you, along with your résumé. We read every application and reply to candidates who feel like a strong fit.

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  • Social Worker
    Social Worker
    9 days ago
    $60000–$62000 yearly
    Full-time
    Staten Island, New York

    Job Title: Social Worker Schedule: 40 hours per week Job Type: Full-Time Department: Workforce/ CRED Pay Type/ FLSA Status: Salaried/Exempt Effective Date: 2/2025 Reports To: Program Director of CRED, Assistant Director of Workforce and Director of Workforce Pay Range: $60,000 - $62,000 annually Note: Pay rate range is based on city, state and/ or federal contractual obligations and budgetary allowances **Job title and position title are interchangeable. Titles are based on contractual obligations as designated by funding sources. ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to Inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: CRED is a cohort-based vocational training program for at-risk individuals between the ages of 18-40 years old. The program provides classroom instruction, case management services, internship opportunities, and job placement services designed to help clients earn a Commercial Driver’s License and obtain employment in the transportation industry. The Social Worker will be responsible for providing comprehensive case management services including, but not limited to, mental health support, career counseling, personal guidance and development, life skills, and referrals. The Social Worker will work in both individual and group settings to help clients overcome personal and professional barriers. The individual selected for this position will be under the direct supervision of the CRED Program Director, will conduct themselves in a professional manner, and will comply with all standards set forth by United Activities Unlimited and the NYC Department of Youth & Community Development. PRIMARY JOB RESPONSIBILITIES (include but are not limited to): • Conduct intake interviews to understand each client’s individual needs, strengths, and goals., • Collect all required program documentation from clients, including enrollment, outcome, and follow-up paperwork., • Work with clients to develop an Individual Service Strategy (ISS) that reflects SMART short-and-long-term goals., • Provide case management services including regular check-ins to assess progress towards personal and professional goals., • Provide individual and group counseling, including but not limited to, mental health, behavior management, and mediation services., • Work collaboratively with other CRED staff members to conduct case planning and draft case notes according to DYCD requirements., • Refer clients in need of greater support to community based social service providers., • Maintain positive working relationships with social services agencies and other community partners to enrich programming, internship, and employment opportunities in alignment with client’s interests and ISS., • Assist other CRED staff members with conducting follow-up services, including obtaining compliance documentation from former clients., • Collect, maintain, and audit client files for completion and accuracy in accordance with DYCD and UAU policies., • Participate in team meetings, conferences, professional development trainings, and other program-related events and activities., • Work collaboratively with other CRED staff members to ensure the program meets all DYCD goals, deliverables, and deadlines., • Assist with other departmental duties and projects as needed. JOB QUALIFICATIONS: • Master's degree, required, • Must possess either a valid LMSW, LMHC or LCSW, • 3+ years of relevant supervisory experience, required, • 2+ years of experience with mental health counseling, required, • Strong problem solving, verbal and written communication skills, • Experience using Microsoft Excel/Word/PowerPoint and the G-Suite platforms, • Ability to stay organized while managing multiple assignments simultaneously, • Demonstrated ability to conduct and complete work independently, including meeting deadlines, while contributing to a collaborative team effort, • Able to effectively deliver instruction to elevate client’s transferable skills, academic proficiency, and socioemotional capacity, • Excels working in a collaborative environment to achieve target objects and outcomes, • Demonstrates understanding and value of individuals different capacities, cultures, and abilities, • Respect for diverse racial, socio-economic, ethnic, academic, religious, and cultural backgrounds and identities PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk. Specific vision and hearing abilities are required by this job as outlined below. • Incumbent will be scheduled based on operational need., • Standard office equipment including computers, fax machines, copiers, printers, telephones, etc., • Position is in a well-lighted office environment., • Involves sitting approximately 70 percent of the day, walking or standing the remainder., • Must be able to remain in a stationary position for at least 50% of the time., • May include working prolonged periods of time sitting at a desk and working on a computer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations., • The ability to observe details at close range (within a few feet or more of the observer)., • Ability to lift 30-50 lbs as needed., • May include travel to a variety of locations, based on programming needs. Which is reimbursed in accordance with UAU’s fiscal policies and procedures UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time, with or without notice. This job description in no way implies that these are the only duties Including essential duties to be performed by the employee occupying this position.

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  • Salon Assistant
    Salon Assistant
    12 days ago
    Full-time
    Laurelton, Queens

    We are looking for a reliable, organized, and energetic Personal Assistant to help support the daily operations of our busy hair salon and boutique. This is a hands-on position for someone who enjoys multitasking, providing excellent customer service, and keeping a fast-paced business running smoothly. If you are dependable, professional, have a positive attitude, and love working with people, we'd love to meet you! Responsibilities Greet clients and create a welcoming salon experience Answer phone calls, texts, and emails professionally Schedule and confirm appointments Check clients in and out using the salon booking system Process payments and maintain an organized front desk Assist the salon owner with daily administrative and personal tasks Help keep the salon clean, organized, and fully stocked Manage inventory and reorder retail products as needed Receive and organize deliveries Assist customers in the boutique downstairs by providing excellent customer service Merchandise, organize, and restock boutique displays Help with social media content, promotions, and marketing (a plus) Run occasional local errands when needed Support the team wherever needed to ensure smooth daily operations Qualifications Previous customer service or receptionist experience preferred Strong communication and organizational skills Friendly, professional, and dependable Comfortable multitasking in a fast-paced environment Basic computer and phone skills Ability to work independently and as part of a team Retail sales experience is a plus Experience in the beauty industry is a plus but not required What We're Looking For We're looking for someone who takes initiative, has a positive attitude, pays attention to detail, and enjoys helping others. This person will play an important role in both our salon and boutique by creating an exceptional experience for every client and customer. If you're motivated, organized, and excited to be part of a growing beauty business, we'd love to hear from you! Pay: $18.00 per hour Benefits: Employee discount Free parking Paid training Referral program Tools provided People with a criminal record are encouraged to apply Work Location: In person

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  • Licensed Massage Therapist - Luxury Spa
    Licensed Massage Therapist - Luxury Spa
    22 days ago
    $20–$60 hourly
    Part-time
    Greenpoint, Brooklyn

    Du method is an elevated skincare, beauty, and wellness destination in the heart of Greenpoint, Brooklyn. As we expand into our new space, we are looking for an experienced New York State Licensed Massage Therapist to help launch and grow our massage department. This is an ideal opportunity for a motivated, polished professional who enjoys working independently, building strong client relationships, and delivering a luxury-level experience from beginning to end. Responsibilities Perform customized massage treatments based on each client’s needs Offer Swedish, sports, prenatal, and lymphatic drainage massage Provide a warm, professional, and elevated client experience Educate clients on treatment recommendations and ongoing maintenance Build strong client retention through thoughtful rebooking and follow-up Maintain a clean, organized, and beautifully prepared treatment room Follow all sanitation, documentation, and spa protocols Collaborate with the front desk and spa team to support a seamless client experience Qualifications Current New York State Massage Therapy License required Professional experience in massage therapy Training and confidence in lymphatic drainage, Swedish, sports, and prenatal massage Experience working in a luxury spa, wellness, or hospitality environment preferred Strong client retention and rebooking skills Polished communication and bedside manner Reliable, punctual, professional, and self-motivated Comfortable helping establish and grow a new massage department Weekend and evening availability is a must What We Offer Competitive compensation based on experience 100% of gratuities Flexible part-time schedule Front desk, booking, and marketing support Beautiful new luxury treatment space in Greenpoint Opportunity to grow your schedule and role as the massage department expands Employee discounts on treatments and professional skincare Please apply with your résumé, current availability, and a brief introduction outlining your massage experience and specialties.

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  • Front Desk Receptionist
    Front Desk Receptionist
    22 days ago
    $20–$30 hourly
    Full-time
    Manhattan, New York

    Location: Greenwich Village, New York, NY Job Type: Full-Time (Part-Time applicants may also be considered) About Space for Wellness Space for Wellness is a premier integrative health and longevity practice located in the heart of Greenwich Village. Our multidisciplinary team provides chiropractic care, physical therapy, acupuncture, massage therapy, IV therapy, regenerative treatments, and wellness services in a modern, patient-centered environment. We pride ourselves on delivering a concierge-level experience where every patient feels welcomed, cared for, and supported throughout their wellness journey. We are looking for someone who shares that philosophy and enjoys creating exceptional experiences for others. Position Overview We are seeking a highly organized, personable, and proactive Front Desk Receptionist to serve as the first point of contact for our patients. This individual will play a key role in creating a welcoming atmosphere, managing daily office operations, coordinating appointments, and ensuring a seamless patient experience from check-in to check-out. The ideal candidate is professional, detail-oriented, thrives in a fast-paced environment, and is passionate about health, wellness, and exceptional customer service. Responsibilities • Welcome patients and visitors with warmth and professionalism, • Answer and direct incoming phone calls/emails/text messages, • Respond promptly to patient inquiries and provider needs, • Schedule, confirm, and manage patient appointments, • Coordinate multiple practitioner schedules efficiently, • Verify patient information and maintain accurate electronic records, • Process payments and reconcile daily transactions, • Explain services, memberships, and treatment packages to prospective patients, • Assist with patient intake forms and consent documentation, • Verify insurance benefits when applicable and communicate patient financial responsibilities, • Manage appointment reminders and follow up on missed appointments, • Maintain a clean, organized, and inviting reception area, • Coordinate with practitioners to ensure smooth daily operations, • Assist with inventory management and ordering office supplies, • Support marketing initiatives, events, and patient outreach as needed, • Uphold HIPAA standards and maintain patient confidentiality Qualifications • High school diploma required, • Bachelor's degree preferred, • Previous experience in a medical office, wellness clinic, chiropractic office, physical therapy practice, spa, concierge practice, or hospitality setting, • Exceptional customer service and interpersonal skills, • Excellent verbal and written communication, • Strong organizational and multitasking abilities, • Comfortable working with scheduling software and electronic medical records, • Proficiency with Microsoft Office and Google Workspace, • Ability to remain calm and professional in a fast-paced environment, • Reliable, punctual, and detail-oriented, • Ability to work independently while collaborating effectively with a team Preferred Qualifications • Experience with medical scheduling software or EMR systems, • Knowledge of insurance verification and patient billing, • Experience in concierge medicine, wellness, fitness, or luxury hospitality, • Interest in health, wellness, longevity, or integrative medicine What We're Looking For The ideal team member is: • Friendly, warm, and genuinely enjoys helping people, • Highly organized and proactive, • Able to anticipate patient needs before they arise, • Comfortable juggling multiple priorities throughout the day, • Professional in both appearance and communication, • A positive contributor to a collaborative team culture Benefits • Competitive compensation based on experience, • 401(k), • Medical coverage, • Opportunities for professional growth, • Employee discounts on wellness services, • Supportive, collaborative work environment, • The opportunity to work alongside a passionate team dedicated to helping people live healthier lives If you enjoy creating exceptional experiences, thrive in a fast-paced environment, and are passionate about wellness and patient care, we'd love to hear from you. Please submit your resume along with a brief cover letter telling us why you'd be a great fit for Space for Wellness.

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  • General Manager
    General Manager
    1 month ago
    $20–$25 hourly
    Part-time
    Gravesend, Brooklyn

    WE'RE HIRING: STUDIO MANAGER Are you someone who loves fitness, people, and creating meaningful connections? Locals preferred for Brooklyn- 11223. At Physique BK, we're more than a fitness studio, we're a community. We're looking for a warm, organized, and motivated Studio Manager to help us create an exceptional experience for every client who walks through our doors. This role is perfect for someone who enjoys wearing many hats, takes pride in keeping things running smoothly, and is excited to be part of a growing boutique fitness business. What You'll Do • Manage front desk operations and client experience, • Welcome and connect with clients before and after class, • Follow up with new leads and prospective clients, • Support membership and package sales, • Help maintain a clean, organized, and inviting studio, • Assist with scheduling and instructor communication, • Support email journeys, automations, and administrative projects, • Learn marketing systems and help execute promotions, • Help strengthen and grow our Physique BK community What We're Looking For • Friendly, professional, and people-oriented, • Strong communication skills (phone calls don't scare you!), • Organized and detail-oriented, • Comfortable learning technology and new systems, • Self-motivated with a willingness to take initiative, • Passion for fitness, wellness, and community Training Included We will train the right candidate in: • Studio operations, • Lead follow-up and client communication, • Membership and package management, • Email marketing and automation systems, • CRM and scheduling software Momence, • Marketing support and studio growth initiatives Schedule • Approximately 25 hours per week, • Flexible schedule, • Combination of front desk and administrative hours, • Some mornings, evenings, and occasional weekends required Compensation $20–$25 per hour, based on experience. Local Candidates Preferred We're ideally looking for someone who lives in or near South Brooklyn, particularly the 11223 area, and is excited to become a long-term part of our community. About Physique BK Physique BK is a boutique fitness studio offering barre, strength, Pilates, yoga, recovery, and community-driven wellness experiences. Our mission is simple: help people move with purpose, build strength, and feel at home when they walk through our doors. Interested? We'd love to hear from you. Send your resume and a short note telling us why you'd be a great fit for Physique BK.

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  • Hair Stylist Assistant
    Hair Stylist Assistant
    2 months ago
    Full-time
    Maplewood

    Join our vibrant salon team as a Hair Stylist Assistant and be the energetic backbone that supports our talented stylists while delivering exceptional customer experiences. In this dynamic role, you'll gain hands-on experience in hair styling, color application, and salon operations, all while developing your skills in a lively, fast-paced environment. This paid position offers a fantastic opportunity to grow your cosmetology or barbering expertise, learn about retail sales and salon management, and connect with clients to help them look and feel their best. If you're passionate about hair, eager to learn, and thrive on positive interactions, this is the perfect role to jump-start your career in beauty. Responsibilities Assist senior stylists with hair styling, hair extensions, eyelash extensions, and nail care procedures to ensure smooth service delivery Prepare clients for services by performing consultations on color theory, hair threading, makeup application, and sanitation protocols Maintain cleanliness and sanitation standards across the salon, including tools like straight razors and other equipment Manage front desk duties such as greeting clients, scheduling appointments using salon software like MINDBODY, and processing payments with retail math skills Support store management by organizing retail product displays, upselling services and retail items to enhance client satisfaction and salon revenue Provide excellent customer service by engaging with clients professionally and ensuring their needs are met throughout their visit Mentor new team members on salon procedures, product knowledge, and communication skills to foster a collaborative environment Qualifications Valid cosmetology or barbering license or currently enrolled in a recognized program with a passion for beauty services Knowledge of hair styling techniques including hair extensions, coloring concepts, and nail care basics Familiarity with salon software such as MINDBODY or similar platforms for scheduling and client management Strong communication skills to effectively interact with clients and team members Ability to perform sanitation procedures diligently and adhere to health regulations Experience or interest in retail sales, upselling techniques, and store management practices Willingness to learn new skills such as eyelash extensions, hair threading, makeup application, and using straight razors This role is designed for motivated individuals eager to develop their talents in a supportive environment that values energy, professionalism, and growth. Join us to kick-start your journey in the beauty industry—where every day is an opportunity to inspire confidence and create stunning transformations! Pay: From $120.00 per day Benefits: Employee discount Flexible schedule People with a criminal record are encouraged to apply Work Location: In person

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  • Spa Operations Coordinator/Front Desk Manager (Part-Time)
    Spa Operations Coordinator/Front Desk Manager (Part-Time)
    2 months ago
    Full-time
    Morris Park, The Bronx

    Tones Day Spa is seeking a dependable and organized Spa Operations Coordinator to help create a smooth, relaxing experience for our clients. We are looking for someone with excellent customer service skills, a positive attitude, and the ability to take ownership of daily spa operations. What We're Looking For Reliable, punctual, and responsible Organized and able to multitask in a fast-paced environment Calm under pressure with strong problem-solving skills A team player who takes pride in their work Comfortable using computers and scheduling systems Bilingual (English/Spanish) is a plus This is a great opportunity for someone who enjoys working with people, values a peaceful work environment, and is looking for a flexible part-time schedule. Responsibilities Greet and check in clients with warmth and professionalism Manage appointments, phone calls, and client communications Coordinate therapists, treatment rooms, and daily scheduling Help maintain a smooth flow throughout the spa Prepare treatment rooms and keep supplies organized and stocked Assist with opening and closing procedures Support overall spa operations to ensure an exceptional client experience Preferred Experience Experience in any of the following is a plus: Hospitality Healthcare or medical offices Salons or spas Hotels Customer service roles Schedule Part-time Flexible shifts available Monday through Saturday Ideal for someone seeking extra income with a consistent schedule Why Join Tones Day Spa? At Tones Day Spa, we believe in creating a welcoming, peaceful environment for both our clients and our team. If you enjoy helping others and want to be part of a caring, supportive workplace, we would love to hear from you. To Apply: Please send your resume and a brief introduction about yourself to Tones Day Spa . We look forward to meeting you!

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