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  • Business Development & Client Acquisition Executive
    Business Development & Client Acquisition Executive
    2 days ago
    £12.71 hourly
    Part-time
    Ilford

    Company: Rothstone Accountants Employment Type: Part-Time Working Hours: Monday to Friday, 10:00am–2:00pm Hours: 20 hours per week Pay: £12.71 per hour Commission: 10% of qualifying first-year fees from new clients successfully introduced to Rothstone Location: Ilford About Rothstone Accountants Rothstone Accountants is a growing accountancy practice supporting individuals, sole traders and businesses with a range of accounting, tax and financial services. As we continue to grow, we are looking for a confident, motivated and personable Business Development & Client Acquisition Executive to help us identify new business opportunities, generate leads and build relationships with prospective clients and referral partners. This is an ideal role for someone who enjoys speaking to people, building relationships and working towards targets. You do not need to be an accountant, as technical accounting queries can be passed to the relevant members of the Rothstone team. The Role The primary purpose of this role is to generate new business for Rothstone through outbound calls, lead generation, follow-ups, networking and marketing activities. You will be responsible for identifying potential clients, making initial contact, understanding their requirements and introducing them to Rothstone's services. Where appropriate, you will arrange consultations or pass qualified prospects to a senior member of the team to complete the onboarding process. Alongside your hourly wage, you will have the opportunity to earn uncapped commission based on the new clients you successfully bring to the firm. Key Responsibilities · Make outbound calls to prospective businesses and individuals who may require accounting or tax services. · Identify and research potential new clients. · Generate leads through sources such as Companies House, LinkedIn, Google, business directories and other appropriate platforms. · Contact prospects through telephone, email, LinkedIn and other approved communication channels. · Introduce potential clients to Rothstone and explain our services. · Identify prospective clients' accounting requirements and qualify opportunities. · Arrange consultations and meetings for interested prospects. · Follow up prospective clients who have received quotations or previously expressed an interest in Rothstone. · Re-engage previous enquiries and potential clients. · Maintain regular contact with leads throughout the sales process. · Build relationships with potential referral partners such as mortgage brokers, estate agents, solicitors, consultants and other businesses. · Promote the Rothstone Referral Scheme to suitable businesses, clients and professional contacts. · Assist with social media, email campaigns and other marketing initiatives. · Help develop ideas and campaigns to increase Rothstone's visibility and attract new clients. · Maintain accurate records of calls, leads, follow-ups, meetings and conversions. · Update the company's CRM or lead-tracking system. · Provide regular updates on business development activity and results. · Work closely with Rothstone's accountants and management team to ensure prospective clients receive a professional and consistent experience. Commission Structure: In addition to the hourly wage, the successful candidate will be eligible to receive: 10% commission on qualifying first-year fees generated from new clients personally sourced and successfully introduced to Rothstone. For example: If you introduce a new client whose qualifying first-year fees are £1,200, your commission would be: £120 If you generate £10,000 of qualifying new client fees: £1,000 commission There is no fixed limit on the amount of commission that can be earned. Commission will be calculated on qualifying fees actually received by Rothstone, excluding VAT, refunds, disbursements and third-party charges, and will be subject to the company's commission policy and employment terms. Referral Scheme: The successful candidate will also help develop Rothstone's wider referral network. This will involve identifying businesses and individuals who may regularly come across people requiring accountancy services and introducing them to the Rothstone Referral Scheme. The objective is to develop long-term relationships with referral partners who can regularly introduce new clients to Rothstone. Key Performance Indicators Performance may be measured against areas including: · Number of outbound calls made. · Number of new prospects contacted. · Number of qualified leads generated. · Number of consultations or meetings booked. · Number of quotations followed up. · Number of new clients successfully acquired. · Value of new annual client fees generated. · Number of new referral partnerships established. · Quality and accuracy of CRM/lead records. Targets will be realistic and reviewed regularly with management. About You We are looking for someone who is: · Confident speaking to new people over the telephone. · Friendly, professional and persuasive. · Comfortable making outbound and cold calls. · Able to build rapport quickly. · Motivated by achieving targets and earning commission. · Organised and able to manage follow-ups effectively. · Comfortable using email, Microsoft Office and online platforms. · Able to work independently and manage their own workload. · Persistent without being overly aggressive when selling. · Professional when representing Rothstone. · Interested in sales, marketing and business development. Desirable Experience Previous experience in any of the following would be beneficial but is not essential: · Business development. · Telesales. · Lead generation. · Account management. · Recruitment. · Customer service. · Marketing. · Appointment setting. · Financial or professional services. · Accountancy or bookkeeping firms. Full guidance on Rothstone's services and how to identify suitable prospective clients will be provided. What Rothstone Offers · Part-time weekday working hours of 10:00am–2:00pm. · £12.71 per hour basic pay. · 10% commission on qualifying new business generated. · Uncapped commission potential. · Training on Rothstone's services and client offering. · Opportunity to develop experience in sales, marketing and business development. · Exposure to a growing professional services business. · Opportunity for the role and responsibilities to grow as Rothstone expands. Working Hours: Monday–Friday 10:00am–2:00pm 20 hours per week This position may suit someone looking for school-hours employment, a part-time business development position or an opportunity to build a career in sales and professional services. Job Purpose Ultimately, your role is simple: Create conversations, develop relationships and bring new clients to Rothstone. We are looking for someone who can become a key part of Rothstone's growth by consistently identifying new opportunities and turning prospects into long-term clients.

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  • Registered Manager
    Registered Manager
    7 days ago
    £45000–£55000 yearly
    Part-time
    Enfield

    MOVIP Homes – 2 /3 Bed LD Children's Home REGISTERED MANAGER - JOB PACK Job Title: Registered Manager - Children's Home (LD 6-17) Location: Enfield, North London - 2 /3 Bed Home (1 child initially, scaling to 2) Salary: £45,000 - £55,000 per annum based on experience + £2k bonus on Good Ofsted + Sleep-in allowance (£55 per sleep) Hours: 40 hours per week - Supernumerary management role + on-call (rota basis) Contract: Full-time, Permanent Reports to: Responsible Individual DBS Requirement: MUST have Enhanced DBS on DBS Update Service - Essential (maintain subscription) 1. About Us We are a new, small, quality-led provider opening a 2 /3 bed children's home in Enfield for children aged 6-17 years with Learning Disabilities, Autism and communication needs. We will open with 1 child for the first 3 months to ensure safe settling, relationship building and quality embedding, then build to 2 children with a potential to scale up to three. Our approach is low arousal, communication first (Makaton/PECS/intensive interaction), PBS, PACE and child-centred care. We are not a large corporate - you will be supported directly by our experienced Responsible Individual. 2. Job Purpose Lead in Ofsted registration interview and thereafter be the Ofsted Registered Manager, accountable for the day-to-day management of the home in line with Children's Homes (England) Regulations 2015 and Quality Standards 2023. To ensure children with LD experience a safe, low arousal, homely environment where their communication, sensory, health and independence needs are met and they achieve positive outcomes. To lead, inspire and develop staff team to Good/Outstanding. 3. Key Responsibilities · Ofsted Registration & Quality: Act as Registered Manager, meet Reg 28/29 fitness, lead fit person interview and registration visit. Ensure compliance with Reg 26-45 and Quality Standards: Quality & Purpose, Positive Relationships, Protection, Leadership & Management. · Leadership: Lead, supervise and roster staff team. Complete supervisions, appraisals, team meetings, competency checks. Ensure 12-week rota shows staff names, exact shift times, contracted hours, annual leave, training, supervision, sleep/waking nights, bank cover and total weekly hours - Ofsted requirement for 1 child model and 2 / 3 child scaling. · Low Arousal Environment: Create and maintain low arousal home - lighting, noise, colours, zoning, sensory corner, predictable routines, visual timetables Now/Next, 10 seconds processing time, one instruction. · Communication First: Ensure every child has Communication Passport, sensory profile, health action plan. All staff trained and using Makaton, PECS, objects of reference, intensive interaction, total communication. · PBS: Lead Positive Behaviour Support - functional assessment, early signs, de-escalation, change of face, restraint only last resort, reduction plan. No punishment approach. · Care Planning: Personalised care plans, risk assessments, impact risk assessments for new referrals, compatibility assessment for second / third child, health plans with Community LD Team, SALT, OT, epilepsy, dysphagia management. · Multi-Agency: Work with LAs (Enfield, Haringey, Barnet), schools, families, Reg 44 Independent Visitor, PBS consultant. 24hr response to referrals. · Safeguarding: Designated Safeguarding Lead for home, LADO referrals, safer recruitment, whistleblowing culture. · Financial & Operations: Manage budget for 1 child then 2 /3 children, occupancy building, staffing costs, petty cash, premises maintenance, vehicle, activities. · Quality Monitoring: Complete Reg 45 monthly review, work with Reg 44 visitor, action plans, Ofsted notifications, complaints, compliments. · On-call: Participate in on-call rota for staff support, especially nights/weekends. 4. Person Specification - Ofsted Requirements Essential - Must Have (Ofsted Reg 28/29) · Qualifications: Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) OR Level 4 with commitment to complete Level 5 within 2 years. Level 3 Diploma in Residential Childcare or equivalent minimum. · Experience: At least 2 years working in children's residential care in last 5 years, including at least 1 year in senior/supervisory/management role. Proven experience managing children with Learning Disabilities and Autism (6-17) including communication needs, sensory needs, epilepsy, dysphagia. · Knowledge: Excellent knowledge of Children's Homes Regulations 2015, Quality Standards 2023, Ofsted inspection framework, safeguarding, PBS, low arousal, Makaton/PECS. · DBS: Enhanced DBS Certificate on DBS Update Service - ESSENTIAL - must maintain subscription. You must bring original certificate to interview. Applications without Update Service cannot be processed for registration. · Fitness: Good character and integrity, no disqualification under Care Standards Act, able to pass Ofsted fit person interview, able to demonstrate leadership and ability to achieve Good/Outstanding. · Right to work in UK, 2 satisfactory references including current/most recent employer, full employment history. · Driving Licence: Full UK driving licence desirable. Desirable · Previous Registered Manager experience with Ofsted Good or Outstanding inspection · Studio 3 Low Arousal, PBS, Makaton, PECS, Intensive Interaction trained - or willing to train before opening · Experience opening new home and going through Ofsted registration · Experience of 2 / 3 bed home and managing occupancy build from 1 to 2 /3 children · Experience working with Pan-London commissioning, Enfield or North London LAs 5. Salary & Benefits · Salary £45k-£52k DOE + £2,000 tax free bonus on achieving Good Ofsted + sleep-in allowance £55 per sleep · 28 days annual leave + bank holidays + birthday off · Pension, laptop, phone · Ongoing CPD: Level 5, PBS, Studio 3, Makaton, leadership training · Small home - you will make real difference, not just paperwork · Direct support from experienced RI, Reg 44 visitor, PBS consultant 6. Recruitment Process & Safeguarding This role is subject to: Enhanced DBS on Update Service, right to work, full employment history check, 2 references including current employer, Ofsted fitness checks, medical fitness, qualification check. It is an offence to apply if you are disqualified from working with children (Reg 26). We are an equal opportunities employer committed to safeguarding. Process: 1) CV & Cover Letter 2) Telephone screen 3) Formal interview - Fit Person style + Low Arousal scenario + Home walk 4) DBS/References 5) Ofsted SC2 and registration. ##

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  • Property Administrator
    Property Administrator
    15 days ago
    £35000–£40000 yearly
    Full-time
    Harringay Warehouse District, London

    A leading property lettings and management company is seeking a highly experienced, organized, and proactive Senior Property Administrator to join its dynamic team. This pivotal role requires an individual capable of managing multiple priorities, working accurately under pressure, and communicating professionally with various stakeholders within a fast-paced environment. Key Responsibilities: • Preparing, issuing, and managing tenancy agreements and other legal documentation., • Overseeing tenant onboarding processes and ensuring all necessary documentation is completed., • Preparing, submitting, and managing benefit and housing-related claims., • Liaising effectively with local authorities, housing organizations, and support providers., • Communicating with landlords regarding tenancy matters, compliance, and property-related issues., • Maintaining meticulous property and tenant records., • Providing comprehensive administrative support to the lettings and property management teams., • Handling email and telephone enquiries with professionalism and efficiency. Essential Requirements: • Proven experience in property administration, lettings, or property management., • Exceptional organisational and time management skills., • Strong attention to detail, ensuring a high level of accuracy in all tasks., • Excellent written and verbal communication abilities., • Demonstrated capability to prioritise and manage a busy workload effectively., • Proficiency in Microsoft Office, particularly Word and Excel., • A professional and courteous telephone manner., • Ability to work both independently and collaboratively within a team environment. We are seeking a professional who is: • Exceptionally organised and meticulous., • Composed and effective under pressure., • A strong and resourceful problem-solver., • Highly reliable and accountable in their work., • Capable of managing multiple cases simultaneously., • Consistently professional in all interactions., • Interested in building a long-term career with opportunities for growth. Desirable Attributes: • Experience with Universal Credit, Housing Benefit, or other housing-related benefit claims., • Prior experience liaising with local authorities and housing associations., • Sound knowledge of Right to Rent regulations, tenancy agreements, and compliance requirements. Benefits • 28 days holiday, • Company pension, • Performance-based salary reviews, • Career progression opportunities, • Ongoing professional development, • Free on-site parking, • Supportive, professional team Growth: • Clear opportunities for promotion., • Annual pay reviews linked to performance., • Genuine autonomy and responsibility., • A well-run company with efficient systems. If you thrive in a fast-paced property environment and are committed to delivering high-quality administrative support, we encourage you to apply.

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  • Resident Liaison Officer
    Resident Liaison Officer
    1 month ago
    Full-time
    Woodford, Woodford Green

    Job Advertisement – Resident Liaison Administrator Company: DCK Construction Location: London Borough Of Camden Job Type: Full-Time Salary: £162.50 gross per day About DCK Construction DCK Construction is a growing construction company committed to delivering high-quality projects while maintaining excellent communication and customer service for our residents and clients. We are looking for an organised, professional, and customer-focused Resident Liaison Administrator to join our team. Role Overview The successful candidate will provide administrative support while acting as the first point of contact for residents. This role requires excellent organisational skills, confidence communicating with the public, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities • Create, maintain, and update Excel spreadsheets and project trackers accurately., • Contact residents by telephone to arrange appointments for planned construction works and property surveys., • Liaise with residents professionally, answering queries and providing updates on scheduled works., • Prepare, print, and post letters and other correspondence to residents., • Maintain accurate records of appointments, communications, and project progress., • Support the Resident Liaison team with general administrative duties., • Ensure all resident information is handled confidentially and in accordance with company procedures., • Work closely with site teams and project managers to ensure appointments and communications are coordinated efficiently. Essential Requirements • Previous experience in an administrative or Resident Liaison Officer (RLO) support role is desirable., • Excellent working knowledge of Microsoft Excel, including creating and updating spreadsheets and trackers., • Strong organisational skills with excellent attention to detail., • Confident telephone manner with experience booking appointments and communicating with customers., • Excellent written and spoken English., • Ability to prioritise workload and work independently., • Professional, friendly, and customer-focused approach., • Full UK driving licence is essential. Desirable • Experience within the construction, social housing, or property maintenance sector., • Knowledge of Microsoft Office applications, including Word and Outlook., • Experience working with residents and coordinating appointments. What We Offer • £162.50 gross per day., • Opportunity to work with a growing and supportive construction company., • Ongoing training and career development., • Friendly and professional working environment. If you are highly organised, enjoy working with people, and have the skills to provide excellent administrative support and resident liaison services, we’d love to hear from you. Apply today and become part of the DCK Construction team.

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  • Telesales executive
    Telesales executive
    1 month ago
    Part-time
    Enfield

    About UsEstablished since 1987, we are a leading Business Service Provider of IT, Comms, Mobiles & Security products and services, delivering to a wide and diverse range of businesses in the UK.With a close team of 30 colleagues, we built our business culture and reliability on strong ethics, teamwork and excellent customer service. Many of our team members have been with us for many years and we’re proud of the loyal, supportive, welcoming environment we have.The RoleWe’re looking for an experienced and dynamic Telesales Executive to join our sales team and generate new business leads by utilising Zoho CRM software.Maintain detailed records of all interactions to convert interest into sales.This is a full-time, office-based role, ideal for someone who is confident on the phone, target driven and motivated by results.Key ResponsibilitiesDevelop and maintain strong relationships with existing customers and prospects.Make proactive, high-volume outbound calls to drive new sales growth by closing sales meetings for the team.Deliver excellent customer service, offering expert product advice and support.Work closely with the wider sales team to hit and exceed targets.About YouA confident communicator with a professional telephone manner.Comfortable making outbound calls to build a strong prospect pipeline.Able to maintain long-term business relationships.Motivated, determined and target driven.Strong administration & organisational skills.Previous telesales experience in IT, Comms or Mobiles would be a strong advantage, but not essential as training will be given to the right candidate.What We OfferMonday to Friday working hours - no weekend or evening work23 days holiday plus Bank Holidays1 day paid leave for your birthdayCompany pensionA great supportive working environmentOpportunities to progress in the Sales arenaDevelopment & GrowthGreat Enfield Town & public transport locationIf you’re ready to reboot you career in telesales, we’d love to hear from you.Apply now to join our team

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