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Technical Engineer (Domestic Boilers & Heating)Location: Field-BasedJob Type: Full-TimeSalary: £35,000-£40,000 (depending on experience) + £150 per Saturday rota paymentAbout the RoleWe are looking for a skilled and customer-focused Technical Engineer to join our Technical Services team. This field-based role involves providing on-site fault-finding, servicing and breakdown support for domestic boilers and hot water systems across the South East.You'll also provide technical support via a dedicated helpline on a rota basis and work alongside the sales team to support installer events, product demonstrations and technical training.This is an excellent opportunity for an experienced heating engineer who enjoys solving technical challenges while delivering exceptional customer service.Key ResponsibilitiesDiagnose and repair faults on domestic boilers and hot water products at customer premises.Provide technical support through the telephone helpline as part of a weekday and Saturday rota.Support sales activities, including installer visits, trade events, demonstrations and technical presentations.Build and maintain strong relationships with customers, installers and service partners.Monitor and support local service agents to ensure high service standards and appropriate stock levels.Deliver product training to installers and service agents through presentations and live demonstrations.Resolve customer issues efficiently and professionally.Share technical feedback and contribute ideas to support continuous product and service improvements.About YouTo be successful in this role, you'll have:Proven experience diagnosing and repairing domestic boiler faults (ideally five or more years).Current ACS Core and Boiler qualifications (CCN1 and CENWAT).Oil heating qualifications (essential).A full UK driving licence.Residence within or close to the South East region.Strong customer service and communication skills.Good IT skills and the ability to work independently with minimal supervision.DesirableAir Source Heat Pump experience or qualification.F-Gas Category 1 certification.What's on OfferCompetitive salary of £35,000-£40,000, depending on experience.£150 payment for Saturday rota cover.Company van.Tablet and mobile phone.22 days' annual leave, increasing with service, plus bank holidays.Company pension.Private health insurance following the qualifying period.Performance-related bonus.Ongoing training and development.The opportunity to join a growing organisation within the heating and renewable technologies sector, where you'll play a key role in delivering outstanding technical support and customer service.TPBN1_UKTJ

Fortus recruitment are seeking an experienced Gas Engineer to join a social housing contractor on a straight perm basis paying £42,000 to £48,160 with a van and fuel card supplied covering Norwich carrying out service, and repairs on domestic heating and hot water systems for our customers.Overview of Role:The primary responsibility of the Dual Fuel Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.Key Responsibilities:Carry out service and maintenance works on a variety of domestic properties across the region.Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.Communicate updates and progress of work, completing the required paperwork electronically and manually.Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.Key Attributes & Requirements:Gas & oil qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.Out of Hours evening and weekend cover on a rota basis is required as part of this roleA friendly and professional attitude to build strong relationships with clients & tenantsIt is important that we complete all the appropriate criminal and reference checks before you start working with us.Working hours are:We are committed to providing a flexible work pattern and enhanced pay rates:5 days per week (Mon - Fri) 8am to 5pm - 40 hrs4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum1 hour for lunch daily, call out rota to go on doing evenings & weekend work.What We Offer:Company vehicle and fuel cardBonuses and enhanced payment optionsSupport provided for professional qualificationsEmployee wellbeing programme, occupational health support, telephone support- counselling for staffService level awarded annual leaveEnhanced maternity & paternity packagesDental/Healthcare cash planCycle to Work SchemeElectric Vehicle Leasing SchemeGender & Equality Working GroupSureserve Academy- a platform for development, career progressionEmployee Voice programmeSocial activities for all of our TeamsCelebrating the fantastic ways in which our employees live our values.TPBN1_UKTJ

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Accounts Receivable Analyst - Property & Asset ManagementAbout the OpportunityJoin JLL Norwich's dynamic Property & Asset Management team as a Collections Analyst in our prime city centre location. Be part of an inclusive, diverseworkplace that prioritizes sustainability and employee wellbeing, complete with flexible workspaces, excellent transport links, and comprehensive facilitiesincluding free parking, wellness areas, and family-friendly amenities.What You'll DoAs a Collections Analyst, you'll be instrumental in driving our Accounts Receivable function toward market-leading performance:Core Responsibilities:Collections Management: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-buildingskillsStakeholder Relations: Own occupier relationships from a collections perspective and maintain strong client partnerships across designatedportfoliosPerformance Monitoring: Track payment activities, prioritize collections from challenging accounts, and implement strategic recovery plansReporting & Analysis: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal andexternal stakeholdersCash Management: Collaborate with treasury and AR teams to achieve KPI targets while minimizing unallocated cash through systematicreconciliationProcess Improvement: Support change initiatives and performance enhancement projects to elevate client and occupier experienceSpecialized Functions:Lead collection strategy meetings with clients and internal teamsCoordinate with enforcement agents and legal counsel when requiredConduct complex account reconciliations to ensure accuracyMaintain ISAE audited processes and best practice complianceWhat We're Looking ForEssential Requirements:GCSE level education (including Mathematics and English) or equivalentBasic accounting knowledge and understanding of financial principlesStrong Excel proficiency (pivot tables, VLOOKUP functions preferred)Excellent communication and interpersonal skillsAbility to work independently under pressure while meeting deadlinesStrong organizational skills with attention to detailPreferred Qualifications:Experience with property service chargesPrevious collections or accounts receivable experienceUnderstanding of commercial property managementWhy Choose JLL Norwich?Prime Location: Modern, sustainable office space in Norwich city centreInclusive Environment: Diverse workplace with religious spaces, gender-neutral facilities, and parent-friendly areasCareer Development: Structured learning programs and professional growth opportunitiesWork-Life Balance: Flexible workspace options and comprehensive employee benefitsCommunity Impact: Join a team recognized as a "Centre of Excellence" in Financial ManagementReady to make your mark in commercial real estate? Apply now to become part of JLL's award-winning team!JLL is committed to creating an inclusive workplace where everyone can thrive, regardless of background, identity, or experienceLocation: On-site –Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: Norfolk, GBRType: Full time

Job summaryHoveton & Wroxham Medical Centre is looking to welcome someone into our dispensary team in our busy practice, to play a full and active role as part of the practice multi-disciplinary team. This permanent role is offered on a full-time basis of 37.5 hours a week. We would consider part time hours for the right candidate.Main duties of the jobProcessing all relevant prescriptions and repeat prescriptions, as authorised by GPs and prescribing nurses, where appropriate, in accordance with the good practice principles of the Dispensing Services Quality Scheme;Ensuring that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions, to check with the authorising doctor or duty doctor;Collecting all due prescription charges and ensuring that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient;Processing dossette boxes;Managing the ordering of stock and stock control;Preparation of monthly returns to the Prescription Pricing Bureau;Monitoring patients exemption statuses;Sorting and disposing of unwanted/returned medication;Any other duties to assist in the smooth day to day running of the dispensary and surgery, as directed by the either the dispensary manager or practice manager.About usWe are a highly reputable, friendly and supportive semi-rural, dispensing, research and GP training practice operating in north Norfolk within the village of Hoveton/Wroxham, 6-miles to the north east of the fine city of Norwich. We have a growing list size of approximately 10,000 patients. We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices. From autumn 2026, Hoveton and Wroxham Medical Centre will be managing primary care services at the new Magna Medical Centre in Rackheath. Candidates are encouraged to contact the practice to arrange an informal visit ahead of interviews to help you find out more about the position. Contact sheila.curtis5@nhs.net for more details.DetailsDate posted17 August 2026Pay schemeOtherSalary 12.71 an hour ContractPermanentWorking pattern Full-time Reference number29876Job locationsStalham RoadHovetonNorwichNorfolkNR12 8DUUnited KingdomJob descriptionJob responsibilitiesIf you would like to find out more information about this role, please see the attached job specification. Job description Job responsibilitiesIf you would like to find out more information about this role, please see the attached job specification.Person Specification Qualifications EssentialNVQ Level 2 Dispensing qualification Experience EssentialSystmOne experience is desirable;Excellent listening skills, interpersonal and telephone skills;Ability to prioritise and work under pressure;Friendly and approachable;Adaptable, versatile and flexible;The commitment to continue to learn new skills and develop your career;The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making;The ability to be adaptable and flexible in your approach;Excellent patient facing inter-personal communication skills;Willingness to provide extra cover when required. Person Specification Qualifications EssentialNVQ Level 2 Dispensing qualification Experience EssentialSystmOne experience is desirable;Excellent listening skills, interpersonal and telephone skills;Ability to prioritise and work under pressure;Friendly and approachable;Adaptable, versatile and flexible;The commitment to continue to learn new skills and develop your career;The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making;The ability to be adaptable and flexible in your approach;Excellent patient facing inter-personal communication skills;Willingness to provide extra cover when required.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer namePrimary Care CareersAddressStalham RoadHovetonNorwichNorfolkNR12 8DUUnited KingdomEmployer's websiteEmployer detailsEmployer namePrimary Care CareersAddressStalham RoadHovetonNorwichNorfolkNR12 8DUUnited KingdomEmployer's website

Legal Secretary – Litigation DepartmentLocation: Hale, ManchesterSalary: Competitive (DOE)Benefits: Comprehensive employee benefits package including bonus scheme Are you an experienced Legal Secretary looking to join a modern, forward-thinking law firm where your contribution is genuinely valued? We're recruiting for a Litigation Legal Secretary to provide high-quality secretarial and administrative support within a busy and successful Litigation team. This is an excellent opportunity for someone who enjoys working in a fast-paced legal environment, takes pride in producing accurate work, and thrives as part of a collaborative team.The Role As a Legal Secretary, you'll play a key role in ensuring the smooth day-to-day running of the Litigation department, providing first-class support to fee earners while also assisting with wider administrative and operational duties across the firm when required. This is a varied position offering plenty of responsibility and the opportunity to contribute to the continuous improvement of processes and client service.Key Responsibilities\n\n • Providing comprehensive secretarial support to the Litigation team.\n, • Audio typing and preparing legal correspondence, documents and reports.\n, • Managing diaries, appointments and general administrative tasks.\n, • Opening new client files and maintaining accurate case records.\n, • Handling incoming telephone calls professionally and directing enquiries appropriately.\n, • Providing reception cover when required.\n, • Assisting with the smooth day-to-day operation of the office.\n, • Supporting the Office Manager with administrative and operational tasks.\n, • Maintaining high levels of client care and confidentiality at all times.\nAbout You We're looking for someone who is organised, proactive and enjoys working as part of a supportive legal team. You'll ideally have:\n\n, • At least 2 years' experience working as a Legal Secretary or Legal Assistant within a law firm.\n, • Excellent audio typing and document production skills.\n, • Strong communication and client care abilities.\n, • Previous experience using a legal case management system.\n, • Excellent organisational skills with exceptional attention to detail.\n, • Confidence managing multiple priorities and meeting deadlines.\n, • A positive, professional and approachable manner.\n, • Strong IT skills, including Microsoft Office.\nWhat's on Offer In addition to joining a supportive and ambitious law firm, you'll benefit from an excellent employee rewards package, including:\n\n, • Competitive salary (DOE)\n, • Annual bonus scheme (up to 10% of salary, subject to scheme rules)\n, • Private healthcare benefits, including GP access, dental, optical and physiotherapy contributions\n, • Company pension\n, • Death in service benefit\n, • PureGym membership\n, • Birthday off\n, • Annual flu vaccination\n, • Annual eye and hearing tests\n, • Employee counselling service\n, • Monthly in-office massages\n, • Sick pay scheme\n, • Pet insurance\n, • Free residential conveyancing\n, • Lifestyle benefits including Netflix, Spotify, Amazon Prime and Apple News+\n, • A supportive team culture with genuine opportunities for personal and professional development\n If you're an experienced Legal Secretary looking to take the next step in your legal support career with a progressive law firm that values its people, we'd love to hear from you.

Family Legal Secretary \n Location: NorwichSalary: Competitive, dependent on experienceJob Type: Full-Time, Permanent \n Join a Respected and Established Law Firm in Norwich \n Our client, a highly regarded and reputable law firm based in Norwich, is seeking an experienced Family Legal Secretary to join their busy and supportive Family Law team. \n This is an excellent opportunity for a professional and organised individual who enjoys providing high-quality secretarial and administrative support within a fast-paced legal environment. Working closely with experienced Family Solicitors, you will play a key role in ensuring the smooth running of the department whilst supporting clients during sensitive and often life-changing situations. \n Key Responsibilities \n\n • Providing comprehensive secretarial support to Family Law solicitors\n, • Audio and copy typing of legal documents, correspondence, and court forms\n, • Managing diaries, appointments, and meeting arrangements\n, • Opening and closing client files in accordance with firm procedures\n, • Liaising with clients, barristers, courts, and third parties professionally and sensitively\n, • Preparing court bundles and legal documentation\n, • Handling telephone enquiries and taking accurate messages\n, • Managing incoming and outgoing post, emails, and documents\n, • Ensuring compliance with confidentiality and regulatory requirements\n\n About You \n The successful candidate will ideally have: \n\n • Previous experience as a Legal Secretary, preferably within Family Law\n, • Excellent typing and document production skills\n, • Strong organisational and time-management abilities\n, • High levels of accuracy and attention to detail\n, • Exceptional communication and client care skills\n, • A professional, empathetic, and discreet approach\n, • Proficiency in Microsoft Office and legal case management systems\n, • The ability to work effectively both independently and as part of a team\n\n What's on Offer? \n\n • Competitive salary package\n, • Friendly and supportive working environment\n, • Opportunity to work for a highly respected local firm\n, • Ongoing training and professional development\n, • Generous holiday entitlement\n, • Additional employee benefits and wellbeing support\n\n Interested? \n Please call Michelle Topley on or email your CV to . Alternatively apply online.

Are you a customer-focused professional looking to build a rewarding career in the insurance and claims sector? Our client, a highly respected and award-winning organisation, is seeking a Third Party Motor Claims Handler to join their growing team in Norwich. \n This is a fantastic opportunity for someone who enjoys speaking with customers, thrives in a fast-paced environment, and is motivated by achieving results while delivering exceptional service. \n As a Third Party Capture Motor Claims Handler, you will be responsible for contacting claimants involved in road traffic accidents with the company's policyholders. Your objective will be to provide a seamless claims experience by introducing the services available to them, managing vehicle damage claims, and arranging replacement vehicles or alternative settlement solutions where appropriate. \n Key Responsibilities \n\n • Manage and progress a portfolio of claims efficiently to achieve individual and team targets.\n, • Communicate with claimants and other relevant parties via telephone and email.\n, • Deliver a high standard of customer service throughout the claims process.\n, • Maintain accurate records and ensure compliance with internal procedures and audit requirements.\n, • Coordinate with approved suppliers and partners to initiate and progress claims.\n, • Identify opportunities to promote available services and prevent claimants from seeking alternative providers.\n, • Handle inbound and outbound calls professionally and confidently.\n, • Make informed decisions and resolve queries in a timely manner.\n\n About You \n The successful candidate will possess: \n\n • Excellent verbal and written communication skills.\n, • Strong attention to detail and accuracy.\n, • The ability to manage a busy workload and prioritise effectively.\n, • Confidence in handling objections and promoting services where appropriate.\n, • A proactive and organised approach to work.\n, • Strong decision-making skills.\n, • A positive, enthusiastic, and target-driven attitude.\n\n Previous experience within motor insurance, claims handling, credit hire, customer service, contact centres, or financial services would be advantageous but is not essential, as full training will be provided. \n Working Hours \n\n • 37.5 hours per week.\n, • Rotating shifts between 8:00am and 8:00pm.\n, • Minimum of one late shift per week (12:00pm to 8:00pm).\n, • One in four Saturdays (8:00am to 1:00pm) with time off in lieu during the week.\n, • Hybrid working available once competency has been achieved.\n\n Benefits \n\n • 25 days annual leave plus Bank Holidays and wellbeing days.\n, • Option to buy and sell additional holiday.\n, • Hybrid working opportunities.\n, • Smart casual dress code.\n, • Pension scheme.\n, • Annual awards events and charity initiatives.\n, • Excellent career progression opportunities.\n, • Access to professional development resources including LinkedIn Learning, Coursera, and Lean Six Sigma training.\n, • Free annual eye test and discounts on eyewear.\n, • Group Life Assurance and Income Protection.\n, • Optional Private Medical Insurance.\n, • Employee Assistance Programme (EAP).\n, • Volunteering opportunities.\n, • Additional flexible benefits including cycle to work scheme, dental insurance, critical illness cover, travel insurance, technology schemes, share save plans and more.\n\n Interested? \n Apply today to find out more about this exciting opportunity based in Norwich. \n Please call Michelle Topley on or email your CV to . Alternatively apply online.

Property Litigation Lawyer - Ellisons is seeking an experienced Property Litigation Lawyer to support a Property Litigation Partner on a full-time, permanent basis, based in the firm's Norwich, Norfolk office. We also have opportunities available at our other offices in Bury St Edmunds, Chelmsford and Colchester.This is an excellent opportunity for a Property Litigation Lawyer to join an established and highly regarded legal team, advising a diverse client base on a broad range of property disputes and litigation matters, while developing your career within one of the region's leading law firms.Fantastic company benefits include:Salary: Competitive + discretionary performance bonusEmployee Benefits: Flexible and hybrid working, generous leave entitlement, enhanced family policies, health and wellbeing support, life cover and income protection.About the role:As a Property Litigation Lawyer , you will join Ellisons' highly regarded Property Litigation and Dispute Resolution Team, working with an established client base and longstanding relationships across the local community. This is an excellent opportunity for a motivated and proactive litigation professional with experience in property litigation to further develop their career within a Top 200 UK law firm.Main duties and responsibilities:Manage a varied caseload of property litigation and property dispute matters from initial instruction through to resolution.Provide high-quality legal advice and practical, commercially focused solutions tailored to clients' needs.Build and maintain strong client relationships, delivering exceptional levels of service and client care.Support business development initiatives and contribute to the continued growth of the Property Litigation and Dispute Resolution teams.Work collaboratively with colleagues across the firm to achieve the best possible outcomes for clients.Maintain high standards of technical expertise, professionalism and compliance with relevant legal and regulatory requirements.About you:As a Property Litigation Lawyer , you will have experience in property litigation, with the opportunity to develop further as a specialist in this area, potentially from a broader generalist litigation background. You will be confident managing your own caseload and ideally have around 5 years' PQE , although applications from candidates with relevant experience at other levels will be considered.You will be motivated, proactive and commercially aware, with a genuine passion for delivering excellent client service and building long-term client relationships. You will possess strong communication and relationship-building skills, alongside a flair for business development and networking. Highly organised and driven, you will enjoy working collaboratively with colleagues across the firm and be committed to maintaining high professional standards, regulatory compliance and outstanding client care.About Ellisons:Ellisons is a Top 200 UK law firm and one of the region's oldest, most established and fastest-growing firms. With over 280 colleagues and a strong Partnership, we have built a reputation for trusted advice, exceptional client service and long-standing relationships. As proud members of the Alliott Global Alliance, we combine strong regional roots with international reach, providing outstanding opportunities for both our clients and our people.If you have the relevant skills and experience for this Litigation Lawyer role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.Please ensure all applications are submitted via the apply link only. Should you wish to have an informal discussion with the recruiting manager or HR to find out more about the role, Spider can arrange this for youPlease check your email inbox and spam / junk mail folder for any email correspondence for this role.If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.Additional keywords: Litigation Lawyer, Property Litigation Solicitor, Litigation Solicitor, Dispute Resolution, Property Disputes, Solicitor, Legal Advisor, Civil Litigation, Commercial Litigation, Property Law, Legal Services, Business Development, Law Firm, Suffolk, Essex, Legal CareersThis vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.TPBN1_UKTJ

At Breedon Group, we pride ourselves on being one of the leading construction materials companies in the UK and Ireland. We are committed to providing innovative solutions and sustainable materials that contribute to building a future that benefits our communities. Our team is driven by integrity, commitment to excellence, and a passion for making a difference in the construction industry. \n This role will require you to cover our sites in the East and East Anglia region to attend breakdowns and for preventative maintenance, we will provide a company van for travelling. You will be based at one of our sites in East of England region with regular travel to other sites. This role is based on 48 hours per week with overtime.Ideal candidate will live within an hour of the following locationsNewmarketThetfordNorwichBecclesFlixton Key Responsibilities\n You will be responsible for developing a preventative maintenance system and carrying out planned maintenance activities to ensure that our concrete plants operate safely and reliably. \n You will also play a key 'hands on' role in the planning and implementation of plant improvements. \n You will need to have the ability to quickly fault find and respond to any unplanned plant shutdowns. \n Assist the area management team in the programming of scheduled maintenance and repair aligned to production requirements and managed the site defect logs. \n Facilitate and co-ordinate the repair and maintenance of ready mix concrete plants. \n Eliminate preventable plant breakdowns. \n Ensure cost effective and timely ordering and supply of spares and critical equipment. \n Undertake risk assessment and associated paperwork, where required, of the relevant activities to ensure a suitable and effective safe system of work. \n Liaise daily with management and plant operations team to ascertain any repair and maintenance requirement that arise, or need specific prioritisation. \n Provide supervision of others and third party’s assisting in the works being carried out. \n Some of your work will involve working with production colleagues on the telephone to understand issues and to provide advice, so your ability to communicate effectively is vital. \n This is a mobile role and so you will be required to be highly self-motivated and flexible in your approach. You will be provided with a van to travel between sites. \n The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company’s zero harm culture. Skills, Knowledge & Expertise\n Good understanding of health safety and environmental impacts of role. \n Experience and understanding of mechanical fitting and maintenance of equipment including conveyors, pumps, pipes, valves, filter systems, pneumatics hydraulics bearings, gear boxes etc. \n Welding and burning for fabrication and maintenance. \n Use of pulling and lifting equipment. \n Experienced in the use of workshop equipment. \n Mechanical fault finding. \n Competency in basic Multi Skilling. \n The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company’s zero harm culture. \n Essential experience working on heavy plant, fixed and/or mobile approach. \n Ability to remain composed under pressure. Job Benefits\n\n • A tailored, competitive salary \n, • Company Pension Scheme \n, • 25 days annual leave, plus bank holidays on top \n, • Share Saver Scheme \n, • Company Life Assurance Scheme \n, • Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands \n, • Broad learning opportunities and career progression pathways \n, • Company Van \n\n

IT Service Desk Analyst - NHS \n \n Location: Norwich - Hybrid Working \n Contract: Initially 3-6 months \n Day Rate: £110 per day \n IR35: Inside IR35 \n Hours: 37.5 hours per week, Monday-Friday \n Shifts: Between 08:00-18:00 \n Start: ASAP \n \n We are recruiting for an experienced IT Service Desk Analyst to join the Digital Services function of a large NHS community healthcare organisation. \n \n The role will provide first-line technical support to clinical and corporate users, acting as the first point of contact for IT incidents, service requests and technical queries. \n \n Key Responsibilities \n ·Provide first-line technical support for hardware, software, application and network incidents. \n ·Log, classify, prioritise and manage incidents and service requests. \n ·Troubleshoot issues remotely and provide first-time fixes wherever possible. \n ·Install and configure desktop software. \n ·Administer user accounts and system access in line with security policies. \n ·Escalate unresolved incidents to appropriate specialist support teams. \n ·Provide clear technical advice and guidance to users with varying levels of IT knowledge. \n ·Maintain accurate service desk records and documentation. \n \n Essential Experience \n ·Previous experience working within an IT Service Desk, IT support or similar customer-focused technical support environment. \n ·Working knowledge of Microsoft 365 and Windows 10/11. \n ·Experience handling and troubleshooting IT incidents and service requests. \n ·Strong customer service and telephone support skills. \n ·Good technical problem-solving and analytical skills. \n ·Excellent written and verbal communication skills. \n ·ITIL Service Management knowledge or equivalent experience is advantageous. \n \n Important Information \n ·Applicants must be UK residents \n ·No visa sponsorship is available for this role \n ·This role is hybrid, with no fully remote option \n ·Salt contact: Robert Sprigens, \n \n *Rates depend on experience and client requirements

My client is a local insurance broker specialising in holiday home insurance as well as other insurance products, including Landlord, Home, and Caravans. They offer their customers their personal expertise in providing the best quotes for their insurance requirements. \n My client is looking for a new member of staff to join their existing close-knit team, based just outside of the centre of Norwich. \n Job summary \n To provide customers with a welcoming, efficient, professional and effective customer service experience, with a high focus on quality and accuracy, adhering to FCA guidelines and TCF principles at all times. \n Key responsibilities \n\n • You will obtain appropriate information to ensure products are offered to meet both customer demands and needs.\n, • You will issue policy documents within regulatory timeframes, including new business, renewals, cancellations and Mid Term Adjustments (MTAs).\n, • You will underwrite policies within your delegated authority, referring to in-house and external underwriters as required for more complex areas of business.\n, • You will work as part of the team to manage the ‘renewal’ and ‘new business’ diary.\n, • You will respond to customer enquiries via telephone, email and post in a timely manner.\n, • You will manage objections, including policy cancellations, premium increases and claims decisions.\n, • You will manage customer complaints in a professional and efficient manner, referring details to compliance on receipt.\n, • You will record and maintain accurate customer information, ensuring records are accurately and efficiently updated.\n, • You will process payments including renewals, new business and MTAs.\n, • You will maintain required levels of competence and standards of performance.\n, • You will work as part of the customer service team to meet team objectives by securing and retaining business.\n\n Qualifications \n GCSE grade A-C or 9-4 in Maths and English \n Hold or working towards Level 3 Certificate in Insurance (Desirable) \n Experience \n Minimum of 1 year’s general insurance sales experience (Desirable) \n Knowledge and skills \n\n • Understanding of FCA rules, ethics and financial regulations\n, • Previous experience working in a phone based environment\n, • Working knowledge of property insurance products (Desirable)\n, • Excellent communication and organisational skills\n, • Professional phone manner\n, • Strong customer service skills\n, • Excellent attention to detail and accurate record keeping\n, • Effective questioning and listening skills\n, • Ability to work independently and as part of a team\n, • Problem solving skills\n, • Ability to work to deadlines\n, • Strong IT skills\n\n Basic Salary of £24,000 and reviewed after successful 6 month probation - negotiable depending on experience, Monthly bonus up to an additional £100 p/m \n Annual bonus \n Holiday starting at 21 days + bank holidays, rising with length of service up to 27 days + bank holidays \n Hybrid working once trained/competent for the role (1 day at home and 4 days office) following training and a successful probation period \n Working hours –week 1 - 8:30am – 5:00pm Week 2 9:30am – 6:00pm, rolling shift pattern \n 10% employer contribution (employee does not have to contribute) \n 4 times death in service \n BUPA cash plan (medical expenses) \n Free parking

Receptionist \n Contract: Government \n Location: Norwich, NR7 0HS \n Hours of work: 40 \n Contract Type: Fixed Term Contract - 9 months \n \n \n We are seeking a professional and customer-focused Receptionist to join the Workplace Experience team at a three-floor site where ISS manages the main reception service for the entire building. \n \n As a key front-of-house representative, you will act as an ambassador for exceptional workplace experience, providing a welcoming and professional service to customers, building users, and visitors. \n \n Job Description \n \n We are looking for an individual who can quickly settle into a busy reception environment, working closely with the onsite Security Officer to ensure a seamless visitor experience. \n \n Full training will be provided on site-specific systems and processes, and you will play an important role in supporting workplace activities, enquiries, and events across the site. \n \n Key Responsibilities \n \n\n • Deliver first-class customer service to all visitors, customers, and colleagues.\n, • Provide a warm and professional welcome as the main point of contact for requests and enquiries.\n, • Work closely with the security team to ensure all site processes are followed.\n, • Answer telephone and email enquiries, and support room bookings and room set-ups in a polite and professional manner.\n, • Support the onsite management team with events and workplace activities.\n, • Build positive relationships with visitors and customers, capturing individual requirements for future visits.\n, • Conduct building tours to ensure best practice standards are maintained and report any faults or concerns promptly.\n, • Provide support to the Workplace Experience team, including assistance with key events and cover during periods of annual leave.\n\n \n Professional and Personal Competencies/Qualifications \n \n\n • Strong interpersonal skills with the ability to build positive relationships with colleagues, clients, and visitors.\n, • Proven ability to multitask and manage competing priorities in a fast-paced environment.\n, • Quick learner who can adapt to new processes, systems, and working environments.\n, • Experience working within professional corporate sites while maintaining high standards of presentation and service.\n, • Excellent verbal and written communication skills with a customer-focused approach.\n, • Keen eye for detail and the ability to share observations and feedback effectively with colleagues.\n\n \n The Company \n \n ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. \n \n Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. \n \n We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, \n #aplacetobeyou, \n #facilitiesmanagement \n \n ISS is proud to be a diverse and inclusive employer. \n \n ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. \n \n We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. \n \n We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. \n \n Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. \n \n If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Description We are looking for several Experienced Motor Claims Handlers to join our company, which is recognized by Forbes as the World's Best Employer and Best Employer for Women.As an experienced Motor Claims Handler, you will be responsible for investigating the claim once the hire has ended and negotiating the settlement whilst minimising the financial impact to our customers.Prior claims handling experience is preferrable; however, training is provided. An appetite to learn and transferrable skills are required.Responsibilities Acquire expert knowledge of credit hire laws, rules, and protocolsManage own case load efficiently to achieve monthly targets individually and as part of the teamRequest relevant documentation for the claim to enable efficient settlement strategy and investigate claimed periods and rates to ensure they are reasonable and not exaggerated.Correspond with all relevant parties via telephone, email, or letter whilst ensuring to deliver professional standards of customer service to internal and external customers.Negotiate and settle claims by agreement where possibleNominate or instruct Solicitors as and when requiredMaintain a high standard of quality on work produced to meet both internal and external audit requirements, including clearly detailed notationDeliver professional standards of customer service to internal and external customersIdentify any possible fraud concerns and manage where applicableHandle inbound and outbound callsQualifications Previous experience in motor claims handling, credit hire claims, or a similar insurance claims environment is preferred.Strong negotiation, investigation, and analytical skills, with the ability to assess liability and achieve positive claim outcomes.Excellent communication and customer service skills, with the confidence to liaise professionally with customers, solicitors, insurers, and other stakeholders.Highly organised with strong attention to detail, capable of managing a busy caseload while meeting quality standards and performance targets.GCSEs (or equivalent) in English and Mathematics are desirable. Professional insurance qualifications (e.g. Cert CII) or a willingness to work towards them would be advantageous.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.• To collect any unpaid charges from occupiers.• Owning the Occupier Relationship from a Collections perspective for a designated number of occupiers including all voice activity• Owning Client Relationship from an Accounts Receivable Perspective on Designated number of clients• Monitor and review payment activities of occupiers and prioritise collections from bad/late payers.• Lead regular meetings with internal stakeholders and clients alike providing commentary on arrears and actively suggesting effective collection strategies or bad debt provisioning.• Initiate outcomes of the above meetings with supporting function (JBS) where necessary and monitor through to conclusion to report back to internal stakeholders and clients at follow up meetings• Provision of accurate arrears reports / MI• Use effective collection techniques including telephone contact to maximise collections and work collaboratively with wider AR function to achieve client set collections KPI targets.• Update tenant contacts on system.• Actively work to minimise unallocated/unmatched cash speaking to occupiers to identify remittances and updating the UNO dashboard with details marking as ready to post.• Collaborating with wider AR function and treasury to achieve client set KPI cash targets• Provide allocation details where required to facilitate allocation of funds.• Actively monitor unallocated/unmatched cash and support business to keep to a minimum.• Prepare monthly and quarterly reports for both internal and external clients as required.• Attend regular team and department meetings face to face wherever possible and actively contribute to discussions.• Support change agenda and continual performance improvement to enhance occupier and client experience• Instruct and engage with Enforcement agents when required and once instructed being the conduit between agents and clients.• Instruct and engage with Solicitors when required and once instructed being the conduit between agents and clients.• Undertake complex account reconciliation of tenant accounts to agree account balances.• Work within the best practice guidelines to ensure a common and consistent approach is used across the company adhering to ISAE audited processes.• Any other duties necessary to assist with the running of the various portfolios within the team.Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Office Manager Wealth ManagementOur client, a successful and well-established Boutique Wealth Management firm with an outstanding reputation for delivering tailored financial advice, is seeking an experienced and motivated Office Manager to join their growing team.This is an excellent opportunity to become part of a respected organisation that places clients at the heart of everything it does. With a strong and supportive working environment, this role also offers long-term stability,The RoleAs part of a highly professional team, you will be responsible for building and maintaining excellent client relationships and providing strong administration support to the team.Key ResponsibilitiesAbout YouThe ideal candidate will have:Previous administrative experience in financial planning or wealth management.Excellent communication and relationship-building skills.A client-first approach with strong attention to detail.A proactive and professional attitudeWhat's on OfferCompetitive salary and hybrid working.Monday Thursday 09:00 17:00Friday 09:00 16:0025 days annual leave + bank holidaysAccess to high-quality systems and resources.Job descriptionClient Management & PA DutiesHandle incoming telephone calls and emails; liaise professionally with clients, solicitors, accountants, and providersAbility to work alone ; be proactive, organised and detail focused.Support AdvisersAssist with ad-hoc administrative tasks as requiredAbility to confidently and effectively use: Excel, Word, Outlook (Office 365)Post open, scan, update client data and distributeBack office CRM ManagementiO (Intelligent Office) - experience beneficial but not essentialMaintain accurate and up-to-date client recordsManage administrative tasks and workflow items assigned within iOAdd new business (NB) and plans to client records, including income data and supporting documentsDocument designer - to maintain and update standard letters and templatesMI reportsIncome reconcile income statements from providers and match to client plans.Manage PFP (Personal Finance Portal):Invite new clientsMonitor client messages and updatesLiaise with advisers regarding client queriesRegularly attend webinars to keep updated with latest system improvements and implementation. Report to Advisers where necessary.Wrap Platform ManagementAberdeen WRAPOpen and monitor new business casesCheck for outstanding charges and resolveMonitor client cash levels for Income and ChargesProcess withdrawals and drawdown requestsSupport ongoing WRAP servicing and reportingOffice AccountingDaily reconciliation of QuickBooks to bank accountsAdd, match, and upload all bank transactionsInput invoices, bills, income statements, and provider statementsMatch client plans to EDI provider statements and manually uploaded statementsComplete month-end reconciliation of income from providers to Bank cash receiptsMaintain accurate accounting records across systemsNew Business in addition to WRAP and iOProvide monthly New Business submission dataMaintain NB completion records including: Product details, Amounts, Charges, Dates, Ongoing values, Annual premiums for insurance products.Support data collation for annual PII requirementsIf you're looking to join a forward-thinking Wealth Management firm where your expertise will be valued and rewarded, we'd love to hear from you.Todd Hayes Ltd is an equal opportunities employer. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. However, your details will remain on file, and we will contact you should another suitable opportunity arise.If your application is shortlisted, we will be in touch.TPBN1_UKTJ

Job descriptionSales Executive - Volkswagen NorwichSalary £24,000 (uncapped earnings)Fun, exciting, rewarding work. Join us for the ride.Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicleActively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry databaseMaintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessionsRecommend suitable add-on products that align with customer needs and preferencesEnsure the effective use of customer enquiry management systems for optimal tracking and follow-upDeliver outstanding customer service that fosters loyalty and encourages referralsHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationshipsAbility to deliver first-class customer service with energy and enthusiasmA genuine interest in helping customers and contributing to the team's successStrong organisational skills with the ability to meet deadlines, with excellent attention to detailExceptional listening and communication skills, focused on understanding customer needsMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

Job descriptionSales Executive - MINI NorwichSalary £24,000 (uncapped earnings)Fun, exciting, rewarding work. Join us for the ride.Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicleActively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry databaseMaintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessionsRecommend suitable add-on products that align with customer needs and preferencesEnsure the effective use of customer enquiry management systems for optimal tracking and follow-upDeliver outstanding customer service that fosters loyalty and encourages referralsHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationshipsAbility to deliver first-class customer service with energy and enthusiasmA genuine interest in helping customers and contributing to the team's successStrong organisational skills with the ability to meet deadlines, with excellent attention to detailExceptional listening and communication skills, focused on understanding customer needsMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

SureserveSureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.Sureserve Compliance CentralWe are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clientsWe are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers.Overview of Role:The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region.Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.Communicate updates and progress of work, completing the required paperwork electronically and manually.Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.Key Attributes & Requirements: Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.Out of Hours evening and weekend cover on a rota basis is required as part of this roleA friendly and professional attitude to build strong relationships with clients & tenantsIt is important that we complete all the appropriate criminal and reference checks before you start working with us.Working hours:We are committed to providing a flexible work pattern and enhanced pay rates: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum1 hour for lunch daily, call out rota to go on doing evenings & weekend work.What We Offer: Company vehicle and fuel cardBonuses and enhanced payment optionsSupport provided for professional qualificationsEmployee wellbeing programme, occupational health support, telephone support- counselling for staffService level awarded annual leaveEnhanced maternity & paternity packagesDental/Healthcare cash planCycle to Work SchemeElectric Vehicle Leasing SchemeGender & Equality Working GroupSureserve Academy- a platform for development, career progressionEmployee Voice programmeSocial activities for all of our TeamsSureserve Legends- celebrating the fantastic ways in which our employees live our values.Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contactSuccessful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.Join us in our mission to deliver excellence across the UK.TPBN1_UKTJ

Sales Consultant - Existing Businessð Various shifts availableHelp Businesses Access the Funding They Need to GrowAt Epos Now, we're passionate about helping businesses succeed.Our mission is simple: to provide one platform that allows merchants to run and grow their business from anywhere. From point of sale and payments to business banking and funding solutions, we give our customers the tools they need to thrive.We're looking for a driven and commercially focused Sales Consultant - Capital to join our Existing Business team. This role focuses on helping our customers access funding solutions that enable them to invest in growth, manage cash flow, purchase equipment, refurbish premises and unlock new opportunities.Working with our existing customer base, you'll engage customers through high-volume outbound sales activity, respond to inbound enquiries and guide merchants through the funding application journey while identifying additional value through Epos Now Payments, Instant Settlement and Epos Now Banking solutions.If you enjoy speaking with customers, uncovering opportunities and achieving targets in a fast-paced sales environment, we'd love to hear from you.What You'll Be Doingð· Engage existing Epos Now customers to discuss capital funding opportunities and business growth plans.ð Conduct high-volume outbound sales activity to eligible customers and re-engage previous funding customers.ð Respond to customer enquiries generated through marketing campaigns, Back Office promotions and customer journeys.ð Support customers through the funding application process, ensuring a positive customer experience.ð Consistently work towards individual sales targets, KPIs and revenue objectives.ð Manage a pipeline of opportunities from initial engagement through to successful application and funding outcome.ð Identify opportunities to promote Instant Settlement and Epos Now Banking solutions to eligible customers.ð³ Work collaboratively with the wider Upsell Team to support Epos Now Payments adoption.ð Manage customer engagement through multiple communication channels including telephone, email and SMS.ð Maintain accurate CRM records, customer notes and activity tracking.ð¡ Provide customer feedback and insights to support improvements to products, campaigns and customer journeys.ð Work closely with Product, Marketing and Sales teams to maximise customer engagement and funding adoption.What We're Looking ForEssential Skills & Experience Previous experience in a sales, account management, customer success or customer-facing commercial role. Comfortable working in a high-volume outbound sales environment. Experience working towards sales targets, KPIs and performance measures. Strong communication, influencing and relationship-building skills. Confidence engaging customers over the phone and identifying opportunities through conversation. Ability to explain products and services in a simple, customer-focused way. Strong organisational skills with the ability to manage multiple opportunities simultaneously. Comfortable using CRM systems and maintaining accurate customer records. Resilient, self-motivated and driven by achieving results. Ability to work independently whilst contributing positively to a team environment.Desirable Skills & Experience Experience within a technology, software, payments or financial services environment. Experience managing existing customer relationships. Experience in an upselling, retention or account growth role. Knowledge of small business challenges and customer needs. Experience working with multiple communication channels including phone, email and customer interactions.What Success Looks Likeð Consistently achieving or exceeding sales and funding targets.ð Maintaining high levels of customer engagement and outbound activity.ð· Increasing adoption of capital funding products across the customer base.ð Driving awareness and uptake of complementary Epos Now solutions.ð Delivering a positive customer experience throughout the funding journey.ð Maintaining a healthy sales pipeline and accurate CRM records.Why Join Epos Now?ð Uncapped Commission – your earning potential is directly linked to your success.ð Join a growing team where high performance is recognised and rewarded.ð Develop your sales skills while helping merchants access solutions that support their growth and success.ð Be part of a business that puts merchants first and empowers people to make a real impact.Our Interview Processð Stage 1 – Initial ConversationA short telephone conversation with a member of our Talent Team.ð Stage 2 – Hiring Manager InterviewA face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role.We aim to keep our recruitment process straightforward, engaging and respectful of your time.DepartmentSalesEmployment TypeFull-TimeMinimum ExperienceEntry-level

Inbound Customer Service Expert – Starting salary between £26900 to £29650 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40 hour contract which has an enhanced salary of up to £33885 Location: this role is 3 days per week in our Norwich offices, and 2 days per week working from home (initially it will be full-time in our office for training - circa 12 weeks). Flexible shift pattern between 08:00 – 18:00 Monday – Friday. Weekend overtime may be required. Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? We are looking for people to support to our customers through their retirement needs in Norwich, people who truly care and are driven to give it their all every single day. People like you! Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job You will be providing telephone support to our customers giving impartial guidance and discussing their options available. You will be motivated and proactive, looking for the opportunity to make a real difference in our customers lives. Our products can be really technical so you need to be able to easily articulate the many complexities of the product – there is a lot to learn but don’t worry, you’ll receive plenty of training and support to help our customers. Skills and experience we’re looking for Excellent communication skills, a great phone manner with the ability to build rapport and show empathy alongside strong listening and questioning skills Talented problem solvers who think outside the box and challenge the status quo to help shape our contact centres of the future Someone who enjoys working and learning with others around them to deliver fantastic customer service and has a positive, can-do attitude with the ability to have challenging conversations and overcome objections The ability to multitask with complex systems whilst simultaneously supporting customers on the telephone. Someone who is risk aware, with the ability to overcome issues in order to best support our customers What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26900 – £29650 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885 Bonus opportunity - 6% of annual salary. Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days. Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme. Brilliantly supportive policies including parental and career's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our _ and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools _ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Please note this job role is not sponsorable under the _ Aviva is for everyone We’re inclusive and _ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look _ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Soubhagya Birat on _

We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich office. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. For further information about careers, please contact: Moneyfacts Group plc is the UK’s leading provider of retail financial product data and has been pioneering financial comparison technology for over 35 years. Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance. Moneyfactscompare.co.uk is the money comparison website with a difference. First launched in 2000 it reaches the customers other comparison websites struggle to find. Moneyfactscompare.co.uk is completely independent and committed to providing the most up-to-date and impartial financial information possible to consumers. Every month hundreds of thousands of consumers compare Savings, ISAs, Mortgages, Insurance, Business Deposits and Commercial Lending products. We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich offices. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. The successful candidate will be tasked with generating and following up on new business opportunities, through identifying gaps in business across our main sales areas – data provision, Star Ratings, magazine advertising and digital advertising. They will be responsible for lead generation for customers across banks, building societies and other financial services companies, targeting a wide range of disciplines including Product, Marketing, Communications, Advertising, Research. From Assistant to Executive, Manager to Director, Head of to Chief. The role will involve reaching out via telephone and email to new prospects, maintaining accurate records of outcomes and working with the sales Account Managers to arrange follow-ups. We are looking for an experienced and high-performing B2B Sales Executive who is motivated by the hunt for new business through lead generation. The ideal candidate will have previous experience of new business development or B2B sales in the financial services arena, as well as prior experience in digital/software sales. They will have the ability to adapt messaging according to the target audience. They will be self-motivated with a tenacious approach to identify new opportunities and get through to key decision makers. Previous experience of telemarketing or similar work would be advantageous, along with a knowledge of personal finance products ideally from a banking or building society background. We are looking for someone with a target driven mindset with the confidence and hunger to generate sales independently. This role is part of a dynamic and fun organisation that has been around for over 35 years. • Previous experience of new business development or B2B sales in the financial services arena, • Previous experience in digital/software sales, • Commercial understanding of how affiliate and digital advertising deals work, • Ability to work on own initiative, • Excellent time management skills, with ability to prioritise own workload, • Excellent verbal and written communication skills, • Self-motivated and enthusiastic., • Strong organisational skills, • Applicants must have the right to work in the UK as we do not have a sponsorship license, • Previous experience of telemarketing or similar work, • Experience using CMS tools, • A knowledge of personal finance products ideally from a banking or building society background., • Understanding and experience using Google Analytics Competitive salary, commensurate with experience, plus targeted sales bonus. Full time 35 hours per week Monday-Friday Fully office based with some UK travel on occasion • 25 days holiday plus public holidays + up to 3 days Long Service entitlement, • Birthday day off, • Enhanced Workplace Pension, • Employee Assistance Programme – free access to wellbeing and support tools, • GP24 – free unlimited 24/7 access to a GP, • Group Life Insurance, • Training and development opportunities, • Free car parking for all staff, two private car parks, • Electric vehicle charging points, • Locker rooms with showers and hairdryer, • Fully air-conditioned offices, • Free football car parking on Norwich City FC match days, • Monday Motivation – Free treats on Mondays, • Access to discounted local bus travel We have a great opportunity for an experienced National Account Manager to join our team. They will be responsible for selling and acting as a key consultant for the leading online systems and services we provide, driving revenue growth, contract renewals and product expansion. A fantastic opportunity to join the data and analytics function of the UK’s leading provider of personal finance data We have a fantastic opportunity for Customer Journey & Content Specialist to join the Moneyfactscompare.co.uk team. Responsible for user engagement on Moneyfactscompare.co.uk, acting as a subject matter expert in content and user journey. You will be tasked with driving new and innovative content aimed at increasing revenues earned. This is an exciting opportunity for an Editor for INTEREST to take the publication forwards. Moneyfacts Group is the UK’s leading provider of retail financial product data. Pioneering financial comparison technology for over 35 years, Moneyfacts Group plc data is used throughout the UK Financial Industry. #J-18808-Ljbffr

Accounts Payable Clerk NES Fircroft are recruiting an Accounts Payable Clerk on an initial 12-month contract, with a possibility of long-term extension. Our client is a major Oil & Gas operator based in Norwich. Overview: Reporting to the Treasury and Accounts Payable Team Leader, this role is a core part of the Finance team that works closely with the wider Finance function in Norwich, including Cost Controllers and Joint Venture Accountants. The position also involves working with stakeholders across the wider business and external suppliers to support accurate invoice processing and timely resolution of queries. The role is responsible for processing a high volume of invoices (in excess of 45,000 per year), ensuring accuracy, correct coding, and appropriate approval. The successful applicant will process invoices through an electronic approval system in line with agreed terms and internal controls, supporting timely payment & effective cost management. This is a 12-month contract position based in Norwich, working hours are 37.5 hours a week, Monday to Friday. Accounts Payable Clerk - Key Responsibilities Include: Process supplier invoices and credit notes in accordance with agreed terms, conditions & Internal financial controls Ensure all invoices are processed accurately and efficiently through the electronic approval system Process invoices relating to goods received, including matching to purchase orders as well as complex service invoices Ensure all supporting documentation is complete, attached and reviewed to support the audit and approval requirements Ensure accurate coding of service invoices to the correct cost centres, working with cost controllers/budget holders where required Take ownership of high-value and large contract invoices, including meeting with key suppliers to build and maintain strong working relationships Respond to supplier queries promptly and professionally via telephone, email, or in person escalating issues where appropriate Liaise with the Procurement team where necessary to resolve invoice and supplier issues Work closely with internal departments to ensure processes are followed and queries are minimised Complete supplier statement reconciliations and investigate discrepancies and resolve outstanding items in a timely manner Participating in a daily rota with the Accounts Payable team to manage the shared Accounts mailbox, ensuring all emails are responded to and invoices are uploaded correctly Contribute to the continuous improvement of Accounts Payable processes, identifying opportunities to improve efficiency and reduce query volumes Provide cover and support for colleagues within the Accounts Payable team during period of high workload or absence. Key Skills / Experience Proven, in-depth knowledge of the Accounts Payable function Good working knowledge of Microsoft Office, particularly Excel Experience using SAP or a similar accounting system (desirable but not essential, as training will be provided) Strong written and verbal communication skills with the ability to build effective working relationships Ability to work independently using initiative, as well as collaboratively within a team Ability to work effectively under pressure in a fast-paced environment Confident and professional approach when dealing with supplier queries and calls Strong sense of ownership and responsibility when resolving issues Understanding of cost centres and financial coding structures Adaptable, flexible, and open to change within team processes Excellent attention to detail and accuracy TPBN1_UKTJ

We are excited to be in the position of recruiting a Mental Health Adviser for our Norwich Hub, delivering impartial and confidential mental health advice sessions for young people accessing our ‘open access’ advice drop-in’s every week alongside face-to-face and telephone/remote appointments.

Receiving and managing calls to the service from both service users and professionals using a telecommunication system. This includes changing of appointments and transferring calls to the clinical team. Occasionally required to deal with difficult situations/circumstances via the telephone and vide

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success.About the role:A positive and confident communicator, with an excellent telephone manner, you will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently.Responsibilities:Deliver training for new customers as part of their onboarding processTake inbound customer support calls, answer webchats and ticketsProvide excellent customer service by phone, email, webchat and online user supportWhere appropriate, escalate and accurately record customer dataConduct remote trouble-shooting and training sessions with clientsDevelop and maintain an in-depth knowledge on all products and servicesWorking to call time and upselling targets, using a “soft sales” approach to proactively identify growth opportunities and attend to customer needsRequirements:The best candidate for this role would be;Driven and proactive - Can work independently and is determined to succeed (essential)Organised - Manage diary, phone and update systems with great attention to detail (essential)Resilient - Can bounce back from challenging customers, remaining calm and professional while dealing with volume calls (essential)Personable - Able to keep calm and show empathy for customers (essential)Tech-literate and knowledgeable - Have a basic understanding of Android, iOS and Windows Operating Systems, a basic knowledge or experience in using Google Suite, and an awareness of customer CRM systems and data input (preferred, not essential)DepartmentImplementationEmployment TypeFull-TimeMinimum ExperienceEntry-level

HEALTH & SAFETY 1.Act responsibly and to do everything they can to prevent injury to themselves and other persons 2.Observe all rules and appropriate operating procedures and instructions regarding safety at all times 3.Correctly use safety equipment, protective devices and PPE 4.Inform their immediate superior of all accidents, dangerous occurrences, near miss events, damage or potentially dangerous situations, whether persons are injured or not 5.Assist in the investigation of any accidents or incidents 6.Report any unsafe or defective plant, tools, equipment, PPE, practices, methods or other hazards 7.Participate in improving Health & Safety in the Company by making suggestions in these matters to the Manager, Supervisor or Safety Representative OBJECTIVES: 1.To ensure that Health & Safety procedures are adhered to at all times 2.To ensure that all work completed is accurately charged in accordance with customer contracts 3.To assist in raising purchase orders and maintaining records as required RESPONSIBILITIES 1.To answer all inbound calls in a polite and professional manner logging the details accurately in Salesforce.com 2.To build strong relationships with both external and internal customers 3.To ensure prompt resolution of complaints with a strong focus on customer retention 4.To assist credit control with outstanding debts by way of query resolution 5.Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce.com 6.To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation 7.To undertake any other such duties as may reasonably be required within the Service Centre 8.To undertake any training and development as required 9.To support the Administration Coordinator in ad hoc projects SKILLS & QUALIFICATIONS 1.Numerate and PC literate with good telephone manner and interpersonal skills 2.Ability to work on own initiative in high pressure environment 3.Attention to detail Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

The skill set that you will need to have:-be ambitious, tenacious and have the eye to spot a business opportunity-excellent communication skills and a good level of IT literacy-be confident and concise on the telephone: able to lead a conversation and advise when needed-a determined desire to succee

Student Administration Assistant 9 month FTC £26,500 pro rata Norwich City Centre Fully Office Based, Monday - Friday We're looking for a confident, organised and people-focused individual to join a busy and supportive education team during one of their busiest periods of the year. This role plays a key part in supporting students as they begin their apprenticeship journey, helping to create a positive and professional experience from day one. You'll be welcoming students, coordinating assessments, assisting with enrolments and providing essential administrative support to ensure everything runs smoothly. Why This Role? You'll be at the heart of the student experience, greeting learners, supporting exam administration, helping with apprenticeship onboarding and ensuring students receive a warm and professional welcome. Some days you may be supporting just a handful of students, while on others you could be welcoming over 100 people through the doors. It's a varied role that would suit someone who enjoys working with people, building relationships and keeping organised in a fast-paced environment. You'll be joining a friendly, collaborative team where support is always available, making it a fantastic opportunity for someone who enjoys customer-facing work and wants to gain experience within education and training. What You'll Be Doing Student Support & Customer Service Acting as a first point of contact for students attending the centre Providing a professional and welcoming experience for all visitors Responding to student enquiries via email and occasional telephone calls Exam & Apprenticeship Administration Assisting with the scheduling and coordination of examinations Invigilating exams and ensuring procedures are followed Helping enrol students onto apprenticeship programmes Operations & Administration Maintaining accurate records and updating internal systems Supporting the production of student progress reports Managing general administrative tasks and document processing What We're Looking For Previous administration or customer service experience Strong face-to-face communication skills Confidence interacting with large groups of people Excellent organisational skills and attention to detail Comfortable using IT systems and Microsoft Office Nice to Have Experience within education, training or apprenticeships Previous exam invigilation or administration experience Experience working in a busy customer facing environment Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Office Manager – Wealth Management Our client, a successful and well-established Boutique Wealth Management firm with an outstanding reputation for delivering tailored financial advice, is seeking an experienced and motivated Office Manager to join their growing team. This is an excellent opportunity to become part of a respected organisation that places clients at the heart of everything it does. With a strong and supportive working environment, this role also offers long-term stability, The Role As part of a highly professional team, you will be responsible for building and maintaining excellent client relationships and providing strong administration support to the team. The ideal candidate will have: • Previous administrative experience in financial planning or wealth management., • Excellent communication and relationship-building skills., • A client-first approach with strong attention to detail., • A proactive and professional attitude What's on Offer Competitive salary and hybrid working. Monday – Thursday 09:00 – 17:00 Friday 09:00 – 16:00 25 days annual leave + bank holidays Access to high-quality systems and resources. Job description • Client Management & PA Duties, • Handle incoming telephone calls and emails; liaise professionally with clients, solicitors, accountants, and providers, • Ability to work alone; be proactive, organised and detail focused., • Support Advisers, • Assist with ad-hoc administrative tasks as required, • Ability to confidently and effectively use: Excel, Word, Outlook (Office 365), • Post – open, scan, update client data and distribute Back office CRM Management iO (Intelligent Office) - experience beneficial but not essential • Maintain accurate and up‑to‑date client records, • Manage administrative tasks and workflow items assigned within iO, • Add new business (NB) and plans to client records, including income data and supporting documents, • Document designer - to maintain and update standard letters and templates, • MI reports, • Income – reconcile income statements from providers and match to client plans., • Manage PFP (Personal Finance Portal): Invite new clients Monitor client messages and updates Liaise with advisers regarding client queries Regularly attend webinars to keep updated with latest system improvements and implementation. Report to Advisers where necessary. Wrap Platform Management Aberdeen WRAP – Open and monitor new business cases Check for outstanding charges and resolve Monitor client cash levels for Income and Charges Process withdrawals and drawdown requests Support ongoing WRAP servicing and reporting Office Accounting • Daily reconciliation of QuickBooks to bank accounts, • Add, match, and upload all bank transactions, • Input invoices, bills, income statements, and provider statements, • Match client plans to EDI provider statements and manually uploaded statements, • Complete month‑end reconciliation of income from providers to Bank cash receipts, • Maintain accurate accounting records across systems New Business – in addition to WRAP and iO • Provide monthly New Business submission data, • Maintain NB completion records including: Product details, Amounts, Charges, Dates, Ongoing values, Annual premiums for insurance products., • Support data collation for annual PII requirements If you're looking to join a forward-thinking Wealth Management firm where your expertise will be valued and rewarded, we'd love to hear from you. Todd Hayes Ltd is an equal opportunities employer. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. However, your details will remain on file, and we will contact you should another suitable opportunity arise. If your application is shortlisted, we will be in touch

Parts Supervisor - Norwich | Excellent Benefits + Career Development Opportunities Take the next step in your agricultural machinery career with a leading, supportive team. We're recruiting for a Parts Supervisor in Norwich to join a well-established and award-winning business within the agricultural machinery sector. This is a fantastic opportunity for someone with parts, automotive, plant, HGV, or machinery experience who is looking to progress their career within a supportive and forward-thinking environment. As a Parts Supervisor in Norwich, you'll be responsible for supporting the day-to-day running of the parts department, leading a small team, delivering excellent customer service, and ensuring customers and technicians receive the right parts at the right time. Why apply / What's in it for you? You'll enjoy 32 days annual leave including bank holidays You'll benefit from a company sick pay scheme You'll have access to a great pension scheme You'll receive death in service cover You'll earn overtime paid at time and a half You'll have access to ongoing training and development opportunities You'll join a stable business with opportunities to progress your careerKey Responsibilities: As a Parts Supervisor, you'll support the successful operation of the parts department by: Supervising the daily running of the parts department Supporting and motivating the parts team to achieve targets and maintain high standards Providing excellent customer service across face-to-face, telephone, and email enquiries Identifying and supplying the correct parts for customers and technicians Managing stock levels, deliveries, and inventory accuracy Processing invoices and maintaining accurate records Working closely with internal teams to ensure efficient operations Supporting showroom sales and assisting with product enquiriesWhat we're looking for: To be successful as a Parts Supervisor, you'll ideally have: Previous experience within a Parts Supervisor, Parts Advisor, or similar position Experience working within automotive, plant, HGV, agricultural, or machinery environments Strong leadership skills with the ability to support and motivate a team Excellent customer service and communication skills Good IT skills and confidence using business systems Strong attention to detail and numeracy skills A proactive and professional approach to your work A full UK driving licenceIf you're looking for your next step as a Parts Supervisor in Norwich, we'd love to hear from you. Apply now and take the next step in your career with a growing agricultural machinery business. Consultant │ Katie Harding Job Number │ (phone number removed) / INDPLANT Location │ Norwich Role │ Parts Supervisor Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Accounts Payable Clerk Our client, a leading independent Oil & Gas operator, based in Norwich, are currently seeking an experienced Accounts Payable Clerk to join their busy finance team. This is a full time, 12-month Contract Hours: Monday – Friday, either 08:00-16:00 or 09:00-17:00 can be completed. Key Skills / Experience • Proven, in-depth knowledge of the Accounts Payable function, • Good working knowledge of Microsoft Office, particularly Excel, • Experience using SAP or a similar accounting system (desirable but not essential, as training will be provided), • Strong written and verbal communication skills with the ability to build effective working relationships, • Ability to work independently using initiative, as well as collaboratively within a team, • Ability to work effectively under pressure in a fast-paced environment, • Confident and professional approach when dealing with supplier queries and calls, • Strong sense of ownership and responsibility when resolving issues, • Understanding of cost centres and financial coding structures, • Adaptable, flexible, and open to change within team processes, • Excellent attention to detail and accuracy The Accounts payable Clerk will report to the Treasury and Accounts Payable Team Leader, this position will be an integral part of the finance team which currently processes high volumes of invoices, in excess of 45,000 per year. Key Responsibilities Include: Process supplier invoices and credit notes in accordance with agreed terms, conditions & Internal financial controls • Ensure all invoices are processed accurately and efficiently through the electronic approval system, • Process invoices relating to goods received, including matching to purchase orders as well as complex service invoices, • Ensure all supporting documentation is complete, attached and reviewed to support the audit and approval requirements, • Ensure accurate coding of service invoices to the correct cost centres, working with cost controllers/budget holders where required, • Take ownership of high-value and large contract invoices, including meeting with key suppliers to build and maintain strong working relationships, • Respond to supplier queries promptly and professionally via telephone, email, or in person escalating issues where appropriate, • Liaise with the Procurement team where necessary to resolve invoice and supplier issues, • Work closely with internal departments to ensure processes are followed and queries are minimised, • Complete supplier statement reconciliations and investigate discrepancies and resolve outstanding items in a timely manner, • Participating in a daily rota with the Accounts Payable team to manage the shared Accounts mailbox, ensuring all emails are responded to and invoices are uploaded correctly, • Contribute to the continuous improvement of Accounts Payable processes, identifying opportunities to improve efficiency and reduce query volumes, • Provide cover and support for colleagues within the Accounts Payable team during period of high workload or absence. For further details of this exciting opportunity please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

About Us At Everest we’re committed to providing high-quality products and exceptional service, delivered by high quality individuals. Our values are innovation, communication, ownership and networking collaboration, and we are looking for people who share our passion and want to be part of our success.. The Role We’re looking for people who can have great conversations over the phone with our customers. Whether you're a seasoned Call Centre Executive, or if are brand new to the sector, we will provide the necessary training to ensure you succeed. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. What you’ll be doing Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Great verbal communication skills A proven track record of meeting and exceeding targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated What We Offer Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service (pro rata) And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Sales and Service Assistant Do you enjoy helping customers, building relationships and turning enquiries into sales opportunities? We're looking for a motivated and customer-focused Sales and Service Assistant to join our growing team. This is a varied role combining customer service, sales support and quotation management, helping customers find the right repair and maintenance solutions while maximising commercial opportunities. As the first point of contact for inbound enquiries, you'll provide an outstanding customer experience, prepare quotations, identify customer needs, and confidently upsell and cross-sell relevant services to drive revenue and customer satisfaction. Key Responsibilities Handle inbound customer enquiries via phone, email and online channels. Prepare accurate quotations for repair, maintenance and service work. Identify opportunities to upsell and cross-sell products and services. Follow up quotations to convert enquiries into booked work. Build strong customer relationships through excellent service and communication. Coordinate with internal teams to ensure timely and efficient service delivery. Maintain accurate customer records and job information. Support business growth by maximising every customer interaction. What We're Looking For Experience in customer service, internal sales, sales administration, telesales, account management or service coordination. A confident communicator with strong telephone and relationship-building skills. Commercially minded with the ability to identify sales opportunities. Experience producing quotations, estimates or sales proposals would be advantageous. Strong organisational skills and attention to detail. Comfortable using CRM systems and Microsoft Office applications. Why Join Us? Competitive Salary 31 Days holiday per annum, including Banks Hols, increasing to 33 days with service, plus your birthday off annually Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme & mental health resources Heavily discounted employee purchase scheme on all Company products Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones If you're passionate about delivering excellent customer service, enjoy sales conversations and thrive in a fast-paced environment, we'd love to hear from you. Apply today and help us deliver exceptional service while driving valuable sales opportunities for our customers. Key Search Terms: Sales Advisor, Customer Service Advisor, Internal Sales, Sales Support, Service Advisor, Quotation Administrator, Customer Success, Upselling, Cross-selling, Account Management, Estimator, Repairs, Maintenance, Customer Care, Contact Centre, Inbound Sales. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Shift Patterns Thursday, Friday, Saturday and Sunday (30 hours) Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours) Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Recruitment Consultant - Norwich Do you like talking to people? Have you ever thought thought about working in recruitment? ARC Group are looking to hire a Recruitment Consultant. You must have experience in either sales, logistics or similar sectors. A full driving license is a must for this role. The role is a 360 degree Recruitment position, which will include; Sales, both telephone and face to face – This is the main part of the role, therefore if you don’t like sales this will not be for you Servicing existing clients, by regular phone and face to face contact Recruiting temporary and/or permanent staff Administration Payroll Using the database to update candidates, clients and bookings There are many other aspects to the role, however, these are the main responsibilities. We are looking for driven and ambitious individuals who are looking to forge a career built on hard work and consistency within the recruitment industry. Ideal candidates will have the following experience within any industry; Business to business sales experience or experience in a similar people orientated environment Being consistent and professional in order to attain achievable kpi targets Be activity driven to recruit HGV drivers (inc. telephone work, social media, internet job boards) Sales & Service minded in order to maximise earning potential through market leading commission structure The ideal candidate will have the following attributes; Self motivated Confident Excellent communicator Ability to work alone and as part of a team Adaptable to change, as no 2 days are the same A want for career progression In return, the successful applicant will receive competitive basic salary, market leading commission structure (after 3 months), pension, private healthcare and tailored career progression to move your career quickly through the pay grades. ARC are an independent recruitment agency specialising in the Construction, M&E, Driving, Industrial, Engineering and Care sectors. Formed in 2004 ARC has grown through our belief towards quality of service to both our clients and candidates alike across the UK and Internationally. Full training given. Candidate must be able to drive and will have access to a car for prospective appointments (full expenses paid). To apply please forward your CV to Brenda. ARC GROUP A focus on recruitment, a passion for people

We're recruiting on behalf of our client, for an organised and personable Recruitment Administrator to join their busy recruitment team on a temporary basis. In this role, you'll provide essential administrative support across the recruitment process, helping to ensure a smooth and positive experience for candidates and hiring managers alike. If you're someone who thrives in a fast-paced environment, has a keen eye for detail and enjoys supporting people through every stage of the recruitment journey, this could be the role for you. Hybrid working may be considered for up to two days a week once trained and undertaking certain duties. What you'll be doing: Drafting job adverts for review Arranging interviews with candidates and hiring managers Preparing conditional offer letters and completing pre-employment recruitment checks Arranging start dates for new starters Responding to general enquiries via telephone, email and face to face Supporting at in-person recruitment events Data entry and retrieval for vacancies, applicants and colleagues using the Electronic Staff Records (ESR) systemWhat we're looking for: Previous recruitment and customer service experience Experience using applicant tracking systems or staff record systems Excellent attention to detail, particularly when handling candidate and employee information Good working knowledge of Microsoft Office (Word, Outlook, Excel) Strong organisational skills with the ability to manage multiple priorities Confident communication skills and a professional, approachable manner Ability to work both independently and as part of a teamThis is a fantastic opportunity to join a busy recruitment team where your organisational skills and people-focused approach will make a real difference to the candidate experience. Perfect for someone available immediately and looking to build on their recruitment administration experience. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Service Advisor Red Recruitment is recruiting a Service Advisor for our client based in Norwich who specialises in 24/7 Care solutions on a full-time basis. This role is a mix of sales and customer service, making it perfect for a natural communicator who can spot opportunities looking to grow or expand their sales experience. If you have an empathetic approach and like working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers, this could be your next opportunity. This is a great career opportunity with excellent progression and a chance to develop your sales skills. Benefits and Package for Service Advisor: Salary: £24,979.50 Per Annum with on-target earnings (Average OTE up to £36,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid - 2 Days a Week from Home 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Service Advisor: Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Service Advisor: Have an excellent telephone manner Previous experience within a sales or call centre environment Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated If you have the relevant skills and experience as a Service Advisor and are interested in the position, please apply now! Red Recruitment (Agency)

Sales Agent - Monday to Friday (weekends off!) £29,000 k - £50,000 k per annum OTE, Salary PLUS commission Fully paid training provided After the two week training programme the hours will be Monday to Friday 8am to 6.15pm. Saturday and Sunday off No previous sales experience required - you must be confident on the telephone and have an upbeat and enthusiastic personality, with some previous customer service skills. A fantastic opportunity based in Hellesdon, Norwich, the successful candidate will earn an hourly rate plus generous commission, £29,000 - £50,000K OTE When it comes to direct marketing campaigns, this company are the experts. Serving the Eco home improvements and renewable energy industries, they are known for quality customer service. My client has an ethos of promoting from within, so there will be opportunities readily available for the successful Customer Service Advisor to progress to areas such as Team Leader and Senior Floor Leader given the right attitude. Your main responsibilities will include but are not limited to: Making outbound calls - all warm calls! Everyone has expressed an interest in taking your call Processing customers applications and converting to appointments/leads Building rapport with customers Updating the CRM system Meeting KPI’s WARM CALLING ONLY To become part of the team you must be driven and enthusiastic. My client are looking for someone who relishes problem solving and ensuring customers get the best service possible. In addition, the following key skills are essential: Excellent verbal and written communication skills Great Telephone manner Confident and ambitious Benefits: OTE up to 50k PLUS Paid every hour you work PLUS bonus Paid holidays every weekend off! * Pension Scheme Hours: 8.00AM- 6:15PM. Monday - Friday, Saturday and Sunday off! I look forward to hearing from you yes YOU

Job Title: 1st Line Support Technician Contract Type: Permanent Full-Time Salary: Up to £28,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift patter between 0800 and 1745 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department Answering telephone calls from customers with technical problems and queries Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures Creating, administrating, and disabling active directory objects Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes Performing software updates and installations on end users' workstations and servers Raising cases from emails received by the department and from the proactive monitoring system Escalating incidents to senior support team members or external suppliers when required Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience Proven experience working within a customer service based role Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers Organisation and time management skills To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: Video call over MS Teams with the Team Leader Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Sales Advisor Red Recruitment is recruiting a Sales Advisor for our client based in Norwich who specialises in 24/7 Care solutions on a full-time basis. This role is a mix of sales and customer service, making it perfect for a natural communicator who can spot opportunities looking to grow or expand their sales experience. If you have an empathetic approach and like working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers, this could be your next opportunity. This is a great career opportunity with excellent progression and a chance to develop your sales skills. Benefits and Package for Sales Advisor: Salary: £24,979.50 Per Annum with on-target earnings (Average OTE up to £36,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid - 2 Days a Week from Home 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Advisor: Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Advisor: Have an excellent telephone manner Previous experience within a sales or call centre enviornment Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated If you have the relevant skills and experience as a Sales Advisor and are interested in the position, please apply now! Red Recruitment (Agency)

Area Maintenance Fitter - East of England At Breedon Group, we pride ourselves on being one of the leading construction materials companies in the UK and Ireland. We are committed to providing innovative solutions and sustainable materials that contribute to building a future that benefits our communities. Our team is driven by integrity, commitment to excellence, and a passion for making a difference in the construction industry. This role will require you to cover our sites in the East and East Anglia region to attend breakdowns and for preventative maintenance, we will provide a company van for travelling. You will be based at one of our sites in East of England region with regular travel to other sites. This role is based on 48 hours per week with overtime. Ideal candidate will live within an hour of the following locations Newmarket Thetford Norwich Beccles Flixton Key Responsibilities You will be responsible for developing a preventative maintenance system and carrying out planned maintenance activities to ensure that our concrete plants operate safely and reliably. You will also play a key 'hands on' role in the planning and implementation of plant improvements. You will need to have the ability to quickly fault find and respond to any unplanned plant shutdowns. Assist the area management team in the programming of scheduled maintenance and repair aligned to production requirements and managed the site defect logs. Facilitate and co-ordinate the repair and maintenance of ready mix concrete plants. Eliminate preventable plant breakdowns. Ensure cost effective and timely ordering and supply of spares and critical equipment. Undertake risk assessment and associated paperwork, where required, of the relevant activities to ensure a suitable and effective safe system of work. Liaise daily with management and plant operations team to ascertain any repair and maintenance requirement that arise, or need specific prioritisation. Provide supervision of others and third party’s assisting in the works being carried out. Some of your work will involve working with production colleagues on the telephone to understand issues and to provide advice, so your ability to communicate effectively is vital. This is a mobile role and so you will be required to be highly self-motivated and flexible in your approach. You will be provided with a van to travel between sites. The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company’s zero harm culture. Skills, Knowledge & Expertise Good understanding of health safety and environmental impacts of role. Experience and understanding of mechanical fitting and maintenance of equipment including conveyors, pumps, pipes, valves, filter systems, pneumatics hydraulics bearings, gear boxes etc. Welding and burning for fabrication and maintenance. Use of pulling and lifting equipment. Experienced in the use of workshop equipment. Mechanical fault finding. Competency in basic Multi Skilling. The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company’s zero harm culture. Essential experience working on heavy plant, fixed and/or mobile approach. Ability to remain composed under pressure. Job Benefits • A tailored, competitive salary, • Company Pension Scheme, • 25 days annual leave, plus bank holidays on top, • Share Saver Scheme, • Company Life Assurance Scheme, • Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands, • Broad learning opportunities and career progression pathways, • Company Van

Technical Engineer (Domestic Boilers & Heating) Location: Field-Based Job Type: Full-Time Salary: £35,000-£40,000 (depending on experience) + £150 per Saturday rota payment About the Role We are looking for a skilled and customer-focused Technical Engineer to join our Technical Services team. This field-based role involves providing on-site fault-finding, servicing and breakdown support for domestic boilers and hot water systems across the South East. You'll also provide technical support via a dedicated helpline on a rota basis and work alongside the sales team to support installer events, product demonstrations and technical training. This is an excellent opportunity for an experienced heating engineer who enjoys solving technical challenges while delivering exceptional customer service. Key Responsibilities Diagnose and repair faults on domestic boilers and hot water products at customer premises. Provide technical support through the telephone helpline as part of a weekday and Saturday rota. Support sales activities, including installer visits, trade events, demonstrations and technical presentations. Build and maintain strong relationships with customers, installers and service partners. Monitor and support local service agents to ensure high service standards and appropriate stock levels. Deliver product training to installers and service agents through presentations and live demonstrations. Resolve customer issues efficiently and professionally. Share technical feedback and contribute ideas to support continuous product and service improvements. About You To be successful in this role, you'll have: Proven experience diagnosing and repairing domestic boiler faults (ideally five or more years). Current ACS Core and Boiler qualifications (CCN1 and CENWAT). Oil heating qualifications (essential). A full UK driving licence. Residence within or close to the South East region. Strong customer service and communication skills. Good IT skills and the ability to work independently with minimal supervision. Desirable Air Source Heat Pump experience or qualification. F-Gas Category 1 certification. What's on Offer Competitive salary of £35,000-£40,000, depending on experience. £150 payment for Saturday rota cover. Company van. Tablet and mobile phone. 22 days' annual leave, increasing with service, plus bank holidays. Company pension. Private health insurance following the qualifying period. Performance-related bonus. Ongoing training and development. The opportunity to join a growing organisation within the heating and renewable technologies sector, where you'll play a key role in delivering outstanding technical support and customer service

NES Fircroft are recruiting an Accounts Payable Clerk on an initial 12-month contract, with a possibility of long-term extension. Our client is a major Oil & Gas operator based in Norwich. Overview: Reporting to the Treasury and Accounts Payable Team Leader, this role is a core part of the Finance team that works closely with the wider Finance function in Norwich, including Cost Controllers and Joint Venture Accountants. The position also involves working with stakeholders across the wider business and external suppliers to support accurate invoice processing and timely resolution of queries. The role is responsible for processing a high volume of invoices (in excess of 45,000 per year), ensuring accuracy, correct coding, and appropriate approval. The successful applicant will process invoices through an electronic approval system in line with agreed terms and internal controls, supporting timely payment & effective cost management. This is a 12-month contract position based in Norwich, working hours are 37.5 hours a week, Monday to Friday. Key Responsibilities Include: Process supplier invoices and credit notes in accordance with agreed terms, conditions & Internal financial controls Ensure all invoices are processed accurately and efficiently through the electronic approval system Process invoices relating to goods received, including matching to purchase orders as well as complex service invoices Ensure all supporting documentation is complete, attached and reviewed to support the audit and approval requirements Ensure accurate coding of service invoices to the correct cost centres, working with cost controllers/budget holders where required Take ownership of high-value and large contract invoices, including meeting with key suppliers to build and maintain strong working relationships Respond to supplier queries promptly and professionally via telephone, email, or in person escalating issues where appropriate Liaise with the Procurement team where necessary to resolve invoice and supplier issues Work closely with internal departments to ensure processes are followed and queries are minimised Complete supplier statement reconciliations and investigate discrepancies and resolve outstanding items in a timely manner Participating in a daily rota with the Accounts Payable team to manage the shared Accounts mailbox, ensuring all emails are responded to and invoices are uploaded correctly Contribute to the continuous improvement of Accounts Payable processes, identifying opportunities to improve efficiency and reduce query volumes Provide cover and support for colleagues within the Accounts Payable team during period of high workload or absence.Key Skills / Experience Proven, in-depth knowledge of the Accounts Payable function Good working knowledge of Microsoft Office, particularly Excel Experience using SAP or a similar accounting system (desirable but not essential, as training will be provided) Strong written and verbal communication skills with the ability to build effective working relationships Ability to work independently using initiative, as well as collaboratively within a team Ability to work effectively under pressure in a fast-paced environment Confident and professional approach when dealing with supplier queries and calls Strong sense of ownership and responsibility when resolving issues Understanding of cost centres and financial coding structures Adaptable, flexible, and open to change within team processes Excellent attention to detail and accuracy With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients

Depot Supervisor - North Norwich - £35,000 - £38,000 + Bonus My client is restructuring their successful Norwich operation and seeking a Depot Supervisor where your impact on a small team will make a genuine, measurable difference to branch performance and growth. This is an exceptional opportunity to join a thriving depot backed by a large, stable parent company, with a clear progression route to Branch Manager and genuine long-term career security. As a Depot Supervisor, you'll have the opportunity to support the day-to-day running of a high-performing Norwich depot with approximately £1.5 million annual turnover, handling customer enquiries by telephone, email, and at the trade counter whilst building and maintaining strong relationships with existing and lapsed customers. You'll follow up quotations, progress opportunities to completion, manage stock and order books, and work closely with the external sales representative to identify new business opportunities and grow revenue. Supporting the depot team to maintain clear communication and strong standards, you'll resolve day-to-day customer and operational issues, ensure deliveries are progressed on time, and contribute to the continued commercial growth of the branch—giving you genuine autonomy, real impact on branch performance, and a clear progression path towards a Depot Manager position where salary reaches £46,000-£47,000. This Depot Supervisor role would suit someone hungry, ambitious, and looking for a genuine long-term career opportunity with previous supervisory or branch-level experience from commercial, technical, or operational backgrounds. You'll bring commercial awareness, target-driven focus, and confident customer-facing abilities, with strong organisational skills and attention to detail. Experience in hydraulics, engineering, agricultural machinery, construction, or technical distribution would be valuable, though your attitude, supervisory ability, and potential to develop matter more—the company's own training centre will provide comprehensive technical development for the right person. What you'll enjoy as part of the package: Salary of £35,000 - £38,000 plus strong bonus structure Clear progression to Depot Manager (£46,000-£47,000) 23 days holiday plus bank holidays, rising to 25 after 12 months My client is a successful, growing specialist engineering business forming part of a larger group of around 34 businesses, providing strong financial backing and long-term stability. The Norwich branch is performing particularly well with year-on-year growth, operating with a strong degree of independence whilst benefiting from the support, systems, and resources of the wider group. Their internal restructuring demonstrates investment in the branch's future, and they're seeking a Depot Supervisor ambitious enough to seize this opportunity and progress towards branch management. If this Depot Supervisor opportunity sounds like the right next step for you, get in touch with Jade at Select Recruitment today to find out more

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Sales and Service Advisor Do you enjoy helping customers, building relationships and turning enquiries into sales opportunities? We're looking for a motivated and customer-focused Sales and Service Advisor to join our growing team. This is a varied role combining customer service, sales support and quotation management, helping customers find the right repair and maintenance solutions while maximising commercial opportunities. As the first point of contact for inbound enquiries, you'll provide an outstanding customer experience, prepare quotations, identify customer needs, and confidently upsell and cross-sell relevant services to drive revenue and customer satisfaction. Key Responsibilities Handle inbound customer enquiries via phone, email and online channels. Prepare accurate quotations for repair, maintenance and service work. Identify opportunities to upsell and cross-sell products and services. Follow up quotations to convert enquiries into booked work. Build strong customer relationships through excellent service and communication. Coordinate with internal teams to ensure timely and efficient service delivery. Maintain accurate customer records and job information. Support business growth by maximising every customer interaction. What We're Looking For Experience in customer service, internal sales, sales administration, telesales, account management or service coordination. A confident communicator with strong telephone and relationship-building skills. Commercially minded with the ability to identify sales opportunities. Experience producing quotations, estimates or sales proposals would be advantageous. Strong organisational skills and attention to detail. Comfortable using CRM systems and Microsoft Office applications. Why Join Us? Competitive Salary 31 Days holiday per annum, including Banks Hols, increasing to 33 days with service, plus your birthday off annually Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme & mental health resources Heavily discounted employee purchase scheme on all Company products Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones If you're passionate about delivering excellent customer service, enjoy sales conversations and thrive in a fast-paced environment, we'd love to hear from you. Apply today and help us deliver exceptional service while driving valuable sales opportunities for our customers. Key Search Terms: Sales Advisor, Customer Service Advisor, Internal Sales, Sales Support, Service Advisor, Quotation Administrator, Customer Success, Upselling, Cross-selling, Account Management, Estimator, Repairs, Maintenance, Customer Care, Contact Centre, Inbound Sales. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

We are looking for professional and responsive interpreters who can be available to take immediate, un-booked telephone assignments. What You Will Do:Answer live, on-demand telephone calls to provide immediate interpreting between service users and client

We are looking for a Telephone Account Manager to join our growing team. As a Telephone Account Manager, you will offer a complete service to both new and existing introducers, taking inbound calls, developing relationships through proactive outbound contact, responding to enquiries, and creating op