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General Manager of Operations & Growth Coversure BYB Group Lead. Inspire. Build. \n At Coversure BYB Group, we believe exceptional businesses are built by exceptional people. \n Over the past three years we've proudly been recognised as Yorkshire Insurance Broker of the Year, but we're not interested in standing still. We're entering an exciting new chapter, with ambitious plans for growth, investment in our people and continued expansion. \n To help us achieve that vision, we're looking for an exceptional Head of Operations & Growth. \n This is not a traditional management role. \n It's an opportunity to become one of the key leaders within our business, working alongside the Directors to shape our future, develop our people and create an environment where both our clients and our team can thrive. \n If you're looking for a role where you can genuinely influence strategy, lead high-performing teams and leave a lasting legacy, we'd love to hear from you. \n \n About the Role \n Reporting directly to the Directors, you'll take ownership of the operational performance of the business, ensuring our people, processes and service standards continue to evolve as we grow. \n You'll be empowered to challenge existing ways of working, implement improvements, develop future leaders and drive a culture built around accountability, collaboration and exceptional client outcomes. \n This is a highly visible leadership position where your decisions will directly influence the future direction and success of the business. \n \n What You'll Be Responsible ForLeadership \n\n • Inspire, coach and develop a high-performing team across multiple locations.\n, • Create a culture of accountability, ownership and continuous improvement.\n, • Mentor future leaders and support succession planning.\n, • Foster an environment where people feel valued, supported and challenged to achieve their best.\n\n Operations \n\n • Lead the day-to-day operational performance of the business.\n, • Improve processes, systems and efficiencies to support continued growth.\n, • Ensure consistently high standards of client service across all departments.\n, • Monitor performance against business objectives, identifying opportunities for improvement.\n\n Growth \n\n • Work alongside the Directors to deliver the company's strategic growth plans.\n, • Support the recruitment, development and retention of exceptional people.\n, • Identify operational opportunities that improve profitability, scalability and client experience.\n, • Help shape the future structure of the business as we continue to expand.\n\n Commercial Performance \n\n • Understand the drivers of business performance and contribute towards achieving ambitious growth objectives.\n, • Use data and management information to support informed decision-making.\n, • Encourage a culture where commercial awareness and exceptional customer outcomes work hand in hand.\n\n About You \n You'll be an experienced leader who enjoys bringing out the very best in people. \n You're commercially minded, naturally collaborative and someone who enjoys finding better ways of doing things. \n You'll also bring: \n\n • Proven experience leading and developing successful teams.\n, • Strong operational and organisational skills.\n, • Excellent communication and relationship-building abilities.\n, • The confidence to make decisions and take ownership.\n, • A passion for continuous improvement.\n, • High levels of integrity, professionalism and emotional intelligence.\n, • A positive, proactive and solutions-focused mindset.\n\n Experience within commercial insurance or financial services would be advantageous, but we're equally interested in exceptional leaders from other professional service environments who can demonstrate transferable leadership, operational and commercial skills. \n \n Why Join Coversure BYB Group? \n Joining Coversure BYB Group means becoming part of an ambitious, independent business where your contribution will genuinely matter. \n We offer: \n\n • A senior leadership role with real influence.\n, • Direct access to the Directors and involvement in strategic decision-making.\n, • The opportunity to shape the future of an award-winning business.\n, • A collaborative, supportive and forward-thinking culture.\n, • Investment in your personal and professional development.\n, • The opportunity to build and develop your own team as the business grows.\n, • A competitive salary and performance-related rewards.\n\n Our Values \n We're looking for someone who shares our belief that success is built on: \n\n • Doing the right thing, every time.\n, • Putting clients first.\n, • Supporting and developing our people.\n, • Embracing innovation and continuous improvement.\n, • Working together to achieve exceptional results.\n\n Ready to Help Shape Our Future? \n If you're looking for more than just your next role—if you're looking for the opportunity to influence, inspire and build something truly special—we'd love to hear from you. \n Join us and help shape the next chapter of Coversure BYB Group.

About the roleWe are seeking an experienced and commercially aware Cluster Technical Manager to build and lead a newly established Cluster Technical function within our Design & Innovation (D&I) team.This is a rare opportunity to shape a function from the ground up - defining how it operates, how it engages with customers, and how it delivers value across nine manufacturing sites.Reporting to the Retail D&I Manager, you will lead a team of four Cluster Technical Specialists providing customer-facing technical expertise, complaint prevention, technical intelligence, and continuous improvement support. Each Specialist is aligned to specific sites and works on a hybrid basis, so you will be leading a geographically dispersed team - connecting the cluster picture, driving consistency, and ensuring the function's preventative purpose is protected.This is a strategic leadership role combining technical excellence, customer engagement, data-driven decision-making, and people leadership. You will shape and deploy the cluster technical strategy while ensuring a proactive approach to technical risk, customer performance, and operational consistency.You will act as the key technical escalation point for significant, recurring, or cross-site issues, whilst maintaining clear ownership boundaries whereby site quality issues remain the responsibility of local Quality and Production teams.ResponsibilitiesTechnical Strategy & GovernanceDefine and deploy the cluster technical strategy, aligned to D&I, Quality and Packaging Division priorities.Own customer technical governance, establishing structured technical reviews with key customers that complement rather than duplicate existing Innovation and Quality processes.Own the escalation matrix and decision-rights framework, acting as escalation point for significant, recurring or cross-site technical issues.Own the function's KPI framework, monthly performance reviews and cluster-level trend reporting to D&I, Operations and Sales leadership.Leadership & Team DevelopmentLead, coach and develop four Cluster Technical Specialists across a geographically dispersed cluster; own resource planning, site and customer allocation, and workload balancing.Protect the team's proactive purpose - managing the balance of preventative versus reactive work so prevention is not crowded out by firefighting.Embed consistent structured problem-solving standards (8D, RCA) and build technical capability, succession and development plans.Customer & Stakeholder ManagementBuild strong relationships with customers, Cluster Director and MDs, Site General Managers, Site Quality Managers, Innovation and Sales leadership.Ensure clean, documented handoffs between the Technical team and site Quality and Production, with ownership boundaries respected and issue status visible to all parties.Own cluster-level technical relationships with external suppliers including forme makers, print plate and tooling suppliers.Champion the function internally so Sales, Innovation and site teams understand how and when to engage it.Insight, Improvement & ConsistencyAggregate cross-site and cross-customer trend analysis, converting recurring themes into structured prevention and improvement programmes.Ensure the team's involvement in the internal and customer trials programme is planned and prioritised, providing technical insight and data to support it; ownership of trial execution and product conformance remains with site Production and Quality teams. Ensure learnings are captured and deployed across sites.Drive the standardisation and product simplification agenda across the cluster, reducing unnecessary complexity.Ensure structured technical feedback loops into Design, Innovation and Quality strategy.SustainabilityChampion circular design principles and sustainable packaging solutions.Promote a right-first-time culture that reduces waste, rework and manufacturing inefficiency.About youEssentialExtensive experience (typically 8+ years) in corrugated or packaging manufacturing across production, quality, technical or design disciplines.Deep understanding of corrugated manufacturing processes, covering both corrugator and conversion.Proven leadership experience, ideally including geographically dispersed or field-based teams.Track record of delivering measurable performance improvement in customer-facing technical, quality or continuous improvement roles.Strong customer-facing and stakeholder management skills, with the ability to influence at senior level in a matrix organisation.Experience using structured problem-solving tools such as 8D and Root Cause Analysis (RCA).Strong analytical skills and the ability to turn technical data into insight that drives decisions.Ability to manage multiple priorities across sites, customers and functions.DesirableDegree in Packaging Technology, Engineering, Materials Science, Manufacturing, Chemistry or a related discipline - or equivalent vocational experience.Six Sigma Green or Black Belt, or equivalent continuous improvement qualification.Working knowledge of ISO 9001 and BRCGS Packaging Materials and their application in a packaging environment.Experience in Technical, Quality, Design or Innovation roles within packaging.Understanding of print, tooling and packaging production technologies.Experience supporting product development, trials and material implementation.Familiarity with ERP, QMS and CRM systems.Knowledge of sustainability and circular economy principles.Location and travelLocation: Field-based, managing a team covering the cluster's nine UK sites - Devizes, Fordham, Louth, Belper, Featherstone, Burscough, Neath, Lockerbie and Livingston - and key customer locations. Travel is expected to be approximately 40-50% of your time, including overnight stays, with home-based working in between. You will hold a close working relationship with one cluster site, agreed on appointment.Hours: Monday to Friday, full time.Full UK driving licence require d. Given the geographic spread of the cluster, a central location would be advantageous, though we welcome applications from candidates across the UK who are comfortable with regular national travel.Our valuesWe are looking for someone who can demonstrate how our corporate values are applied in the workplace: Caring, Challenging, Trusted, Responsive and Tenacious.BenefitsCompetitive salaryPension scheme, life assurance and income protectionEmployee Assistance Programme25 days' holiday plus bank holidaysCycle to work schemeEmployee discountsAbout usWe are DS Smith. Together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us.Fair recruitment at DS SmithTo fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.Our people come from diverse backgrounds and bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.#LI-CETPBN1_UKTJ

We are hiring for the position of National Account Manager in the Durable Consumer Goods sector Location: Nationwide (Office base near Wakefield twice a week) Travel: Regular nationwide travel About the Role We are seeking an experienced National Account Manager with a strong background in the indirect B2B market who is passionate about driving growth and leveraging data for informed commercial decisions. This role is ideal for a commercially focused, target-driven individual with a strong background in account management, business development, and negotiation. You’ll be responsible for building strategic partnerships and delivering joint business plans with a major account alongside identifying new nationwide account opportunities to convert The ideal candidate will excel at transforming insights into actionable strategies, possess a deep understanding of category performance, and have the ability to influence at a senior level. Key Responsibilities • Manage and grow an existing national account while identifying new business opportunities, • Utilise data analysis and forecasting to enhance performance, • Develop strong, long-term client relationships at all levels, • Achieve sales, margin and performance targets, • Conduct category and pricing analysis to drive profitability, • Produce accurate sales forecasts and manage pipeline activity, • Monitor market trends and competitor activity, • Lead tenders, negotiations and commercial agreements, • Ensure excellent customer service and resolve issues effectively, • Maintain accurate sales reporting and CRM records Requirements • Proven experience as a National Account Manager / Key Account Manager, • Minimum 3 years’ experience in a national accounts environment, • Background in domestic appliances, FMCG or consumer goods preferred, • Strong track record of driving sales growth and securing new business, • Excellent negotiation and relationship-building skills, • Highly organised with the ability to manage multiple accounts, • Commercially aware with strong analytical skills, • IT literate (Excel, PowerPoint, CRM systems) Additional Information • Field-based role covering the UK, • Regular overnight stays required ( 1 or 2 a month), • Full UK driving licence Why Apply? • Opportunity to manage high-value national accounts, • Autonomy to drive growth and strategy, • Fast-paced and rewarding sales environment, • Strong long-term career prospects National Account Manager, Key Account Manager, Account Manager, Business Development, FMCG, Domestic Appliances, Sales, Field Sales, Negotiation, Forecasting, Category Analysis, UK Sales

Wakefield (WF1) | Hybrid Working £26.62 per hour Temp to Perm Opportunity Lynx Employment Services are recruiting for an experienced Senior Category Manager to join a successful Commercial Services Team supporting Wakefield Council. This is an exciting opportunity for a procurement professional to lead strategic procurement activity across key corporate categories including ICT, HR and Financial Services, helping to deliver value for money, efficiencies and innovative sourcing solutions that support council priorities. The Role You will provide a professional, customer-focused procurement service for the acquisition of goods, services and works within a category management framework. You will lead a team of procurement professionals, manage significant third-party spend and deliver complex procurement projects from inception through to contract award and management. Key Responsibilities Lead and manage procurement activity across ICT, HR and Financial Services categories. Develop and implement category strategies and procurement plans. Manage end-to-end procurement exercises, including tendering, evaluation and contract award. Build strong relationships with stakeholders across the Council and external suppliers. Provide procurement advice, guidance and training to Council officers and elected members. Lead on supplier performance management and contract management activities. Develop business cases, market analysis, spend reviews and sourcing strategies. Ensure compliance with procurement legislation, Council procedures and governance requirements. Line manage and develop a team of procurement professionals. ### Essential Requirements ✔ CIPS Level 6 qualification or equivalent professional procurement experience. ✔ Significant public sector procurement experience. ✔ Strong knowledge of UK public procurement legislation and regulatory frameworks. ✔ Experience managing complex, high-value procurement projects. ✔ Contract management and supplier relationship management experience. ✔ Excellent stakeholder engagement, negotiation and communication skills. ✔ Experience leading, coaching and developing procurement teams. ✔ Strong analytical, commercial and project management skills. What's on Offer? £26.62 per hour Hybrid working arrangement Temp to perm opportunity Strategic leadership role within a high-profile procurement team Opportunity to influence procurement activity worth £45m–£75m annually and deliver meaningful value across the Council. To apply, please send your CV to Lynx Employment Services or contact our recruitment team for further information

About Pell Frischmann: Pell Frischmann is a specialist advisory and technical consultancy operating across the built and natural environment, helping to shape a better future for the communities in which we work. We offer consultancy services, with access to specialist sister companies and partners, to support both public and private-sector clients. We work across sectors encompassing buildings, infrastructure, and regeneration. Originally formed in 1926, we have a unique heritage in delivering client-focused solutions that deliver value through our commercial awareness, sustainable aspirations, and innovative approach. Our distinctive future is defined by our ownership; Pell Frischmann is a part of RSBG SE, the patient capital investment arm of RAG-Stiftung. RAG-Stiftung is a foundation with the long-term public purpose to deal with the environmental and social commitments resulting from the closing of Germany’s coal mining industry. RSBG SE’s mission is to generate sustainable funds for the foundation; so, our work directly contributes to the challenge of fighting global pollution and climate change. About the Role As the Infrastructure and Cloud Services Manager, you will lead and enhance the delivery of core IT infrastructure and cloud services, ensuring performance, security, reliability and scalability across the business. Working alongside the IT Operations Manager, Cyber Security & Compliance Manager, IT Customer Support Team and Digital/AI teams, you will help shape our IT strategy and support a wide range of initiatives. You will also act as a primary escalation point for complex issues, work closely with approved third‑party partners, and ensure our systems align with ISO27001, Cyber Essentials Plus and wider business objectives. Key Responsibilities Qualifications, Experience & Skills Essential • Relevant IT, Computing or Infrastructure qualification (degree, HND, apprenticeship or equivalent), with a commitment to continuous professional development., • Strong experience supporting Microsoft 365, Azure, Entra ID and Windows Server environments., • Proven experience managing IT infrastructure, server hardware, virtual platforms and enterprise networking., • Hands-on experience with HPE and Dell server technologies., • Strong knowledge of Active Directory, Group Policy, DNS, DHCP and identity management services., • Good understanding of WAN, LAN, Wi-Fi and TCP/IP networking technologies., • Ability to produce reports, dashboards and management information to support operational decision-making., • Excellent communication, stakeholder management and relationship-building skills., • Proactive, organised and collaborative approach to resolving technical issues and delivering improvements. Preferred • Industry certifications such as Azure Administrator, Microsoft 365, CCNA, ITIL, Security+ or equivalent., • Experience delivering infrastructure transformation, cloud migration or large-scale technology change projects., • Knowledge of ISO 27001, Cyber Essentials Plus and modern cyber security principles including MFA, Conditional Access and Zero Trust., • Exposure to automation, scripting or Infrastructure as Code technologies such as PowerShell, ARM or Terraform., • Experience with Microsoft Intune, Windows Autopilot and modern endpoint management., • Experience working across multi-site environments and managing third-party suppliers or managed service providers., • Interest in digital transformation, AI technologies and continuous service improvement initiatives. Why Pell Frischmann? We are one of the UK's most influential and highly respected firms of infrastructure and built environment professionals. We provide a collaborative and supportive working environment, where you’ll have the freedom and flexibility to create your own pathway and make a real impact within the business and in the communities in which you will operate. We'll support your ongoing personal and professional development as your career progresses, allowing you to reach your full potential. We are committed to providing equal opportunities for all, welcoming applications from all backgrounds and are delighted to be a part of the government's Disability Confident Scheme. We're happy to talk about flexible working, including hybrid working, and are committed to promoting the wellbeing of all our employees

As a Customer Relationship Manager, you will build strong relationships with customers, represent Border to Coast across a range of governance and engagement forums, and work with colleagues across the organisation to ensure customers receive a high-quality and consistent experience. Maintain accura

As a Customer Relationship Manager, you will be part of a team responsible for the development and maintenance of our existing portfolio of customers. Maintain excellent client relationships with your customer portfolio primarily by phone and email – understanding what is important to your custome

I'm currently recruiting for an experienced.This is a hands-on role where you'll take ownership of the end-to-end delivery of high-volume CRM broadcast campaigns, managing segmentation, stakeholder approvals, campaign execution, QA processes, and driving operational improvements across the CRM funct

Manage customer contracts and IT service delivery, focusing on satisfaction and practice reviews.

Account Manager role managing existing client relationships and providing technical support, with bonus potential and company car.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Service Care Solutions is recruiting an experienced Assistant Finance Business Partner for a full‑time, long‑term contract in Wakefield, West Yorkshire.Umbrella) and is a 12‑month assignment with hybrid working arrangements.It provides vital financial support and strategic insight to West York

We are seeking a specialist Bureaux expert providing high levels of technical leadership, facilitates complex query resolution, manages key metrics and has excellent relationships with Accounting Teams, Xchanging and Business Units. Ensure ongoing relationships whilst providing clear liaison betwe

Service Care Solutions Ltd in Wakefield is recruiting an Assistant Finance Business Partner for a 12-month, full-time contract with hybrid working.The role provides essential financial support and strategic insight to West Yorkshire Police.The ideal candidate will hold an AAT qualification or equiva

The Client Relationship Manager is responsible for building and fostering relationships with certain qualified Carriers that write the FINEX lines of business in Great Britain. As a part of the FINMAR Market Services (FMS) team, the Client Relationship Manager provides data analytics, carrier advoca

Believe great care starts with great relationships.

Ability to develop a good understanding of the customers business requirements (essential). Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Work closely with the Senior Design Manager to ensure robust, workable economi

Female Complex Care Support Worker Chichester (PO20).We are recruiting experienced Female Complex Care Support Workers to support a 14-year-old male client with complex care needs in the Chichester (PO20) area.Female Complex Care Support Workers.Minimum of 12 months' UK care experience.Experience s

Lead by example and help create outstanding learning environments.Stamford College is seeking a proactive and motivated Cleaning Team Leader to join our Estates team.This is a fantastic opportunity for someone with cleaning, facilities or supervisory experience who enjoys leading a team while remain

If you would like to work for a multi award winning care provider who supports its managers to achieve their ambitions then apply today for a confidential conversation.

Our client, a long established and respected maintenance provider supporting operations at Heathrow Airport, is looking to recruit an experienced Vehicle Maintenance Technician / Workshop Team Leader to join their growing team.This is a fantastic opportunity for a hands on technician with leadership

Flooring Surveyor / Project Manager. Commercial Manager within the flooring industry.

At Dove Adolescent Services, we provide safe, nurturing homes for young people aged 8-18, helping them build emotional resilience, form positive relationships, and move confidently toward adulthood. Many of our Operations Directors and Home Managers began as Support Workers, and we're proud to inves

Clear career progression, including opportunities to become a Registered Manager.

Residential Childcare Support Worker (Sessional/Casual).Headway Adolescent Resources were formed in 1999 and has established a good reputation in the residential adolescent childcare sector, and pride themselves in having the insight and ability to care for young people as individuals in a holistic

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Full-time opportunities only - 39 Hours.If you’re ready for a career where you can make a real difference, meet amazing people, and go home knowing you’ve helped

You will support them with routines, relationships, education, activities and emotional wellbeing, while helping to create a safe and positive home environment. Build stable, trusting relationships and be a consistent, positive role model. Work closely with colleagues, managers, families, local auth

Helping others improve and turn their lives around theres no better feeling.Its what we do for thousands of people at more than 150 sites across the UK.We provide specialist care and support that is tailored to individual needs, promoting independence and community integration.We encourage and enab

Deputise for the Registered or Deputy Manager when needed.

Senior Project Manager | Independent Construction Consultancy | Bristol | Permanent. I'm partnering with a respected independent construction consultancy in Bristol that is looking to appoint a Senior Project Manager to join their close-knit team and lead the delivery of a leisure centre project in

Development opportunities- we want to support you in your career in care, from becoming a mental health first aider, to career progression- from support worker to service manager, your development is our development. Regular supervisions with your manager, team meetings and feedback.

Confident building positive and trusting relationships with children.

Are you a confident BSL user who wants to make a real difference every day?.Do you have experience supporting Deaf or hard of hearing individuals and want to work in a role where your skills truly enable others to succeed?.Are you looking for a meaningful position where you can empower learners and

Our care home in Chichester opened in December 2021 where we provide quality.Our experienced and committed team deliver the best in permanent and short-.Like in all Care UK homes, the care we provide is tailored to the individual.We are passionate about ensuring that residents and their families.Tha

Building strong working relationships with internal departments, clients, contractors and supply partners. A customer-focused approach with excellent attention to detail.

BRAND NEW CARE HOME FRANCIS COURT OPENING WINTER 2026.Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.Leading and supervising your shift.Case m

Excellent relationship-building, communication and problem-solving skills. To apply for the POS Account Manager position, click Apply Now and upload your CV. Account Manager - POS / Retail Display Manufacturing.

Coordinate with Design and Innovation teams to translate customer needs into tailored, sustainable packaging offerings. Ability to build strong working relationships with colleagues, clients, and stakeholders around the business. Together with our customers, we make the world safer and more producti

The International Account Manager manages the accounts and is responsible for ensuring customers compliance outside of the UK; this includes activities such as liaising with overseas compliance schemes, advising on forecasts and invoices, manipulating, checking and submitting data. To date, our team

You will be responsible for building long-term customer relationships, identifying growth opportunities, and delivering exceptional customer experiences. Customer Relationship Management. As a Diagnostic Account Manager, you will provide hands-on support to existing Zoetis VetScan customers, ensurin

Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. You'll be liaising with customers, office & supervisors on a daily basis and will have the opportunity to

Build strong relationships with customers, regulators, consultants and suppliers, providing expert advice and maintaining high levels of customer satisfaction. Excellent leadership, communication and relationship-building skills, with the confidence to engage with senior stakeholders, customers, reg

Have a customer focussed approach that builds a strong working relationship with the customer, and provides excellent customer service. As the Account Manager, you will support a portfolio of customers by being the primary point of contact for each one. The Account Manager role is dual-focused, with

Key words: Internal Account Manager, Account Manager, Key Account Manager, Customer Account Manager, Sales Executive, Internal Sales Executive, Business Development Executive, Business Development, Account Management, Customer Relationship Management, B2B Sales, Somerton, Taunton, Somerset. Are you