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Catch 22 are working with a leading property management organisation who are seeking an experienced Senior Building Manager to take responsibility for a prestigious commercial property in Manchester, near Trafford Centre. \n This is an outstanding opportunity to manage a landmark, multi-occupancy asset, taking ownership of all hard and soft FM services, contractor performance, occupier engagement, health & safety compliance and operational excellence. The successful candidate will also play a key role in driving service improvements, supporting strategic FM initiatives and leading on-site service partners to ensure the property continues to operate to the highest standards. Key Responsibilities\n\n • Lead the delivery and ongoing performance of all hard and soft FM services across the building.\n, • Manage specialist contractors through KPI-led performance management, contract reviews and monthly supplier meetings.\n, • Oversee planned preventative maintenance programmes and ensure statutory compliance across the property.\n, • Manage service charge expenditure, invoice approvals and budget monitoring, identifying and reporting any significant variances.\n, • Lead minor works projects from inception through to completion, ensuring works are delivered safely, on time and to a high standard.\n, • Conduct regular building inspections, audits and health & safety reviews.\n, • Provide leadership and oversight of cleaning, security and maintenance providers, chairing regular operational meetings and driving service excellence.\n, • Build strong relationships with occupiers, stakeholders, local businesses and service partners to enhance the customer experience.\n, • Drive occupier engagement initiatives, community events and sustainability-focused activities across the property.\n, • Support business continuity planning, emergency preparedness and wider regional FM projects.\nIdeal candidate\n\n, • At least 4 years' experience within Facilities Management, with a strong understanding of managing agent responsibilities.\n, • Experience managing a large-scale, trophy commercial building or estate.\n, • Strong knowledge of both hard and soft FM services and contractor management.\n, • Proven experience managing teams and leading service providers to deliver exceptional standards.\n, • Excellent understanding of landlord and tenant relationships within commercial property.\n, • Strong commercial awareness, service charge budget management and contract management experience.\n, • Excellent stakeholder management and communication skills.\n, • Knowledge of health & safety legislation and compliance requirements within commercial property.\n, • NEBOSH General Certificate (essential).\n, • IWFM membership or working towards membership (highly desirable).\nRole details\n\n, • Salary up to £50,000.\n, • Monday to Friday working pattern.\n, • Opportunity to manage a flagship commercial asset within a leading property management organisation.\n, • Join a business renowned for delivering exceptional customer service and operational excellence.\n, • Genuine career development opportunities within a highly respected property consultancy.\n\n If you're an experienced Building Manager, Senior Facilities Manager or Facilities Manager looking for your next challenge, we'd love to hear from you.

An exciting opportunity for a technically strong Infrastructure Lead to take ownership of cloud, infrastructure and cyber security services within a growing organisation. Reporting to the Head of IT, you'll combine operational leadership with hands-on technical delivery, leading infrastructure projects from design through to implementation whilst helping shape the future technology estate. \n Client Details \n Our client is a growing organisation with a Microsoft-centric technology estate. As part of an ambitious technology transformation programme, the business is investing in infrastructure modernisation, cyber security, cloud technologies and business systems, creating an opportunity for an experienced Infrastructure Lead to play a key role in driving technical change and operational excellence. \n The environment includes Microsoft Azure, Microsoft 365, SharePoint, Power Platform, Azure SQL and a range of business-critical SaaS applications. The successful candidate will work closely with the Head of IT and wider leadership team to deliver both operational improvements and strategic technology initiatives. \n Description \n Reporting to the Head of IT, the Infrastructure Lead will be responsible for the management, design, implementation and continual improvement of the organisation's infrastructure, cloud and cyber security environments. \n This is not a role focused purely on management or supplier oversight. The successful candidate will be expected to remain technically hands-on, actively contributing to infrastructure projects, cloud migrations, technical problem solving and solution implementation while providing leadership across infrastructure operations. \n \n Key responsibilities include: \n\n • Leading the design, implementation and support of infrastructure and cloud technologies\n, • Owning and developing the Microsoft Azure and Microsoft 365 environments\n, • Driving infrastructure modernisation, cloud optimisation and security improvement initiatives\n, • Leading backup, disaster recovery and business continuity capabilities\n, • Acting as the technical lead for infrastructure-related projects and transformations\n, • Supporting Microsoft tenant consolidation and Azure modernisation programmes\n, • Managing key technology suppliers and MSP relationships\n, • Challenging and validating third-party technical recommendations\n, • Acting as the infrastructure escalation point for complex technical issues\n, • Providing leadership and direction to internal technical resources\n, • Contributing to technology strategy, roadmaps and future investment decisions\n, • Ensuring services remain secure, resilient, scalable and aligned to business requirements\n\n \n Profile \n The successful applicant will be a technically credible infrastructure professional who has progressed into leadership roles whilst retaining strong hands-on engineering capability. \n You will demonstrate: \n\n • Previous experience as an Infrastructure Lead, Infrastructure Manager, Senior Infrastructure Engineer or IT Manager\n, • Strong hands-on experience with Microsoft Azure and Microsoft 365\n, • Experience personally delivering infrastructure projects, migrations and technical deployments\n, • Strong knowledge of networking, connectivity and cyber security principles\n, • Experience with Entra ID, identity and access management technologies\n, • Experience leading technical workstreams and infrastructure improvement programmes\n, • Experience managing MSPs and third-party technology suppliers\n, • Strong troubleshooting and technical problem-solving skills\n, • The ability to challenge suppliers and technical decisions from a position of expertise\n, • Excellent stakeholder management and communication skills\n\n Desirable experience includes: \n\n • Microsoft tenant migration projects\n, • Azure transformation programmes\n, • Infrastructure modernisation initiatives\n, • Cyber security improvement programmes\n, • Azure SQL\n, • Power Platform\n, • AI, automation or digital innovation projects\n, • Microsoft or ITIL certifications\n, • This role is particularly well suited to someone who enjoys remaining close to the technology and wants to combine leadership responsibility with genuine technical ownership.\n\n Job Offer \n £55,000 - £70,000 basic salary \n Performance-related bonus \n Hybrid working model - 3 days in office 2 days from home \n Significant ownership of infrastructure and cloud technologies \n Opportunity to lead major Azure and Microsoft 365 transformation initiatives \n Exposure to cyber security, cloud and modern workplace projects \n A chance to influence technology strategy and investment decisions \n High levels of autonomy and technical responsibility \n Long-term progression opportunities within a growing technology function \n The opportunity to make a visible impact across the organisation's technology landscape

Health Safety Environmental Facilities Manager \n Manchester \n Highly competitive plus car allowance and benefits \n \n Following a period of incredible growth my client, a supplier of consumables to the retail industry, now has an excellent opportunity for a HSEF Manager to join their team in Manchester. \n \n Our client offers a generous salary, market leading benefits and excellent career progression opportunities. \n \n Role Purpose: \n \n To ensure that the Company is compliant with current Health, Safety and Environment legislation. To actively promote Health and Safety in the workplace. To manage Operational facilities and ensure the working environment charter is adhered to. Assure the effective functioning of a facility to provide an efficient and safe working environment for employees and their activities by using best business practices to manage resources, services and processes to meet the needs of the company. \n \n Key Accountabilities: \n \n\n • Ensure legal compliance across Health, Safety and Environmental requirements, including the effective implementation of policies and Global Standards.\n, • Lead and coordinate internal and external EHS audits, including annual EHS audits, and lead the achievement and ongoing maintenance of ISO 9001, ISO 45001 and ISO 14001 accreditation.\n, • Provide leadership and oversight of company facilities management, including ownership of business continuity planning and effective budget management\n, • Act as the appointed competent person for Health, Safety and Environmental matters across the site(s), providing professional advice and assurance to the Leadership Team.\n, • Lead the management of facilities suppliers and service contracts, ensuring appropriate HSEF standards, performance, cost control, and contractual compliance are maintained.\n\n \n \n Duties include: \n\n • To be responsible for leading investigating Health and Safety Accidents/ near misses within the company and supporting any inspections and enforcements as required.\n, • To provide on a monthly basis Health and Safety Stats (Lost Time Accidents/ RIDDOR) to the Management Team along with trend analysis and recommendations for future improvements.\n, • To make recommendations on how to reduce accidents and incidents in the workplace.\n, • To analyse Employer Liability Claims and to make recommendations.\n, • To advise on HSE training requirements with the Operations Trainer to deliver “Tool Box” talks.\n, • To ensure that all are required H & S and Environmental data is inputted into the system.\n, • Work with the sustainability team to deliver our environmental objectives as per the plan defined by the team.\n, • Promoting a culture of safety within the workplace, which will enhance EHS standards and awareness e.g. campaigns, awards, competitions.\n, • Maintain HSE policies and procedures and ensure that all managers, supervisors and staff are fully trained and comply with both statutory and corporate requirements.\n, • Advise management team on the appropriate interpretation and likely impact of developments in legislation and best practice.\n, • Co-ordinate the provision of HSEF input to budget, new capital projects and refurbishment programmes.\n, • Respond to emergency situations or other urgent issues involving the HSE and facility from a reactive perspective but proactively create an emergency preparedness plan e.g. testing, drills, scenario planning to ensure we can take any learnings and implement\n, • Monitoring compliance within the operation on training e.g. Completion of MHE refreshers – highlighting and escalating any gaps as required.\n\n \n The successful candidate will be highly experienced in a senior Health, Safety & Facilities role and will hold a NEBOSH diploma. \n \n Candidates from a logistics background will be of particular interest but we are also keen to hear from candidates from manufacturing, distribution, etc. \n \n Apply online or for further information contact one of our specialist consultants quoting reference number: NJR16696 \n

Job Title: PLM Technical Consultant / ArchitectLocation: UK Salary: Competitive Salary & Package (Dependent on Experience) Level: Accenture will be hiring at levels: Level 7 (Manager), Level 9 (Consultant) As a team: In Industry X we shape the future of making things, and the things we make. Our Industry X Team drives innovation by delivering outstanding consultancy based on our collective industrial experience and the newest technologies. Evolution of industry practices have been witnessed with evolution of technology. We've been helping businesses adopt and implement the new for years; it is critical we apply this to manufacturers and products companies, service organizations and software companies, to fuel their next level of growth. We are one of the world's leading providers of Product Lifecycle Management Consulting & Delivery services. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest PLM technologies from leading vendors, partnering with clients to help them to enable key capabilities to modernize and move their businesses forward. Accenture is a company that will enable you to learn, grow and advance in an innovative culture that flourishes with shared success, innovative ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. In our team you will learn: How to deepen your primary PLM Technical skill set whilst developing valuable new business, domain and additional technical skills How to challenge yourself and take risks in a supportive and “fail fast” culture How to engage clients to understand key challenges and provide solutions to real problems across a variety of industries. The ability to recognise industry / technology patterns and to adapt in new contexts As a PLM Technical Consultant / Architect you will: Use your skills across the full Solution Delivery Lifecycle Apply your skills in a variety of innovative clients spanning multiple domains Support the wider Industry X growth initiatives through skills enablement, asset development and Industry eminence Define new approaches to help develop the team; increase the knowledge base among the team, develop new assets and methodologies to differentiate Accenture, come up with new creative approaches to respond to clients. Bring your expertise and passion to bear to shape the optimal PLM system centred around the COTS PLM software Gather Client Business needs, processes and key user personas and translate into a robust based Solution that meets functional, non-functional needs and is fit for purpose from an Enterprise integration and cost of ownership perspective Work closely with Program Leadership to ensure technical delivery of such architected PLM solutions ensuring Business Stakeholder communications continuity. Job Qualifications We are looking for experience in the following skills: Dassault 3DEXPERIENCE Deployment, Installation, Configuration and/or Customisation Siemens Teamcenter Deployment, Installation, Configuration and/or Customisation SAP PLM Deployment, Installation, Configuration and/or Customisation Any other PLM toolset experience whether a Discrete or Formulated Product Expertise in PLM Business Capabilities and Integration Architectures to related disciplines such as ERP, MES and EAM Direct Client Delivery experience ideally delivery across several stages of the Delivery Lifecycle Ability to apply thought leadership and critical thinking to all types of challenges and use it to drive high quality outcomesSpecifically for a PLM Technical Architect you will need: A deep technical understanding of any leading PLM software in terms of: o The key modules, features and functions of the PLM COTS software and how they interact o How the Product is architected and how it can be deployed and configured in a variety of different client infrastructures o How the Product can be extended and tailored to meet different configuration and customisation needs Experience in architecting and technically leading the implementation of PLM solutions: o Strong analytical skills and a solution oriented and systematic way of working o The ability to synthesize complex requirements against the PLM Product and translate into an articulate and pragmatic solution. Support the development of the next generation of talent through mentoring, coaching and continuous knowledge transfer What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Closing Date for Applications: 31/08/2026Accenture reserves the right to close the role prior to this date should a suitable applicant be found.#LI-EUJob Qualifications We are looking for experience in the following skills: Dassault 3DEXPERIENCE Deployment, Installation, Configuration and/or Customisation Siemens Teamcenter Deployment, Installation, Configuration and/or Customisation SAP PLM Deployment, Installation, Configuration and/or Customisation Any other PLM toolset experience whether a Discrete or Formulated Product Expertise in PLM Business Capabilities and Integration Architectures to related disciplines such as ERP, MES and EAM Direct Client Delivery experience ideally delivery across several stages of the Delivery Lifecycle Ability to apply thought leadership and critical thinking to all types of challenges and use it to drive high quality outcomesSpecifically for a PLM Technical Architect you will need: A deep technical understanding of any leading PLM software in terms of: o The key modules, features and functions of the PLM COTS software and how they interact o How the Product is architected and how it can be deployed and configured in a variety of different client infrastructures o How the Product can be extended and tailored to meet different configuration and customisation needs Experience in architecting and technically leading the implementation of PLM solutions: o Strong analytical skills and a solution oriented and systematic way of working o The ability to synthesize complex requirements against the PLM Product and translate into an articulate and pragmatic solution. Support the development of the next generation of talent through mentoring, coaching and continuous knowledge transfer About AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.SummaryLocation: London; ManchesterType: Full time

Facilities Manager – 12-Month FTC Manchester / Multi-site \n £50,000–£55,000 \n The opportunity An established and growing commercial property business is looking for an experienced Facilities Manager to join its team on a 12-month fixed-term contract.\n \nYou’ll take responsibility for facilities management across a diverse commercial portfolio, working closely with property and asset management teams to maintain high standards and deliver an excellent occupier experience.\n \n \n Key responsibilities \n\n • Manage facilities across multiple commercial sites\n, • Oversee hard and soft services, including M&E, cleaning, security and front of house\n, • Lead on health & safety, compliance, risk and business continuity\n, • Manage contractors, suppliers, budgets and on-site teams\n, • Support ESG and sustainability objectives\n, • Build strong relationships with occupiers and respond proactively to their needs\n, • Identify opportunities to improve service quality, efficiency and customer experience\n \n About you We’re looking for an experienced Facilities Manager with:\n \n\n • Proven commercial facilities management experience\n, • Strong knowledge of H&S and relevant legislation\n, • Good understanding of M&E and hard/soft services\n, • Experience managing people, suppliers and budgets\n, • Excellent communication and relationship-building skills\n, • Strong organisation and attention to detail\n, • A proactive, customer-focused approach and high standards\n \n \nFor more information please call Simon Chevis on 0161 607 5087 or schevis@macdonaldandcompany.com

Please note: This role follows a Thursday-to-Monday working pattern, with mandatory weekend work and afternoon/evening shifts aligned with US operating hours) \n ---- \n \n We're on the lookout for a Support and Commissioning Associate to join our support team in Manchester, UK. This is a hybrid role providing support coverage aligned to US operating hours, weekend support, and assistance with the commissioning of new client installations. \n \n This is an entry-level, first-line position responsible for handling incoming support requests, performing initial triage, and delivering first stage resolution where possible, escalating issues where required. \n \n The role also plays an active part in commissioning new products for clients, including joining remote setup calls and using remote access tools to configure and validate installations. \n In addition, the role will also support the coordination of worldwide client spares orders, working closely with the stock controller and supply chain team to facilitate timely processing and delivery, helping to keep operations running smoothly. \n \n About Us: \n \n CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences. \n \n Working Pattern and Location: \n \n This role provides support and commissioning coverage aligned to US operating hours, which means afternoon and evening shifts, including weekends. Weekend working is a standard and required part of this role rather than an occasional requirement. \n \n The working pattern is five days per week, Thursday to Monday, with Tuesday and Wednesday as standard non-working days. Exact start and finish times will be confirmed during the recruitment process. \n \n\n • 5 days per week, including mandatory weekend working\n, • Saturday and Sunday are standard working days for this role\n, • Afternoon and evening shifts, aligned to US operating hours\n, • Flexibility may be required depending on commissioning schedules and support demand\n\n \n This is a hybrid role based out of our UK office in Manchester, combining office-based days with days worked from home. Candidates must live within commuting distance of Manchester and be able to attend the office regularly. \n \n Role Alignment: \n \n This role forms part of the wider Client Support function and is designed to provide first-line operational support, commissioning assistance, and extended service coverage. \n \n The Support and Commissioning Associate will work closely with the Client Support Specialist and Client Support Manager, helping to manage incoming support requests, complete initial triage, resolve basic issues where possible, and escalate more complex matters with clear and structured information. \n \n By providing frontline support coverage across US operating hours and weekends, this role helps ensure timely client responses, improved ticket handling, and effective support continuity across the wider team. \n \n Key Responsibilities: \n \n\n • Act as the first point of contact for incoming support requests\n, • Respond to and manage tickets via a ticketing platform\n, • Handle live chat and messaging support channels\n, • Communicate clearly and professionally with clients in a B2B environment\n, • Perform initial triage by gathering key information and assessing issue severity\n, • Deliver first stage resolution where possible\n, • Carry out basic troubleshooting across Windows, connectivity, and peripherals\n, • Escalate issues to senior team members with clear, structured detail\n, • Support the commissioning of new client installations, including tables, arenas, and other products\n, • Join commissioning calls and use remote access tools to configure and validate new product installations\n, • Support the coordination of worldwide client spares orders\n, • Work closely with the stock controller and supply chain team to facilitate timely processing and delivery\n, • Liaise internally to ensure follow-ups and actions are completed\n, • Maintain accurate ticket updates, tagging, and documentation\n, • Support updates to knowledge base articles and internal documentation\n\n \n You should have: \n \n\n • Strong written and verbal communication skills\n, • Confidence working in a client-facing, B2B support environment\n, • Basic technical understanding, including Windows and general troubleshooting\n, • Comfort working remotely with clients to set up and validate equipment\n, • Strong organisational skills and the ability to manage multiple tasks at once\n, • A proactive, reliable, and detail-oriented approach\n, • Willingness to learn and follow structured processes\n\n \n It would be great if you have: \n \n\n • Previous support, helpdesk, or customer service experience\n, • Experience working with social gaming venues and arcade locations\n, • Familiarity with hardware troubleshooting and basic networking\n, • Experience setting up, installing, or commissioning hardware or equipment\n, • Experience using ticketing or live chat platforms\n, • Confidence interpreting basic error messages or logs\n\n \n Please note this role is not suited to candidates seeking a standard Monday–Friday schedule or those who are unable to commit to regular weekend availability. \n \n What We Offer: \n \n\n • A competitive salary and benefits package.\n, • A vibrant, inclusive, and dynamic work environment.\n, • Opportunities for personal and professional growth.\n, • A chance to be part of a forward-thinking team making a real difference.\n\n \n What it's like working at CONDUCTR: \n \n CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started! \n \n On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business. \n \n Our 5 core values articulate this best, and we are looking for people who can demonstrate them: \n \n\n • We go above and #beyond\n, • We work as a #team & make it fun\n, • We creatively #kick-ass\n, • We #do it efficiently, on time & on budget\n, • We deliver work that makes us #proud\n\n \n Does this sound like the job for you? \n \n Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.

Assistant Resident Experience Manager - Found \n \n The Company \n Found is the exclusive in-house operator of market leading UK developer FEC… so you just know it’s gotta’ be good right? \n \n And we are on a mission… to be the no.1, experience led, brand-centric 360 lifestyle operator in the UK. Not just for a ‘time in life’, but for a lifetime. If you aren’t up for that, no problem, but now is the time to stop reading. \n \n Still with us? Great. Let’s get into it. \n \n We’re actually pretty special… totally unique to the market, we are the only operator across residential and commercial markets, encompassing block, property, asset, lettings, green space and estates management. We are into every inch of it. \n \n The Role \n First things first, pen pushers and clock watchers need not apply. We are looking for someone who embodies our brand values, wants to get stuck in, and help make the magic happen. \n \n We're looking for a standout individual who has a true passion for delivering exceptional customer service and understands the intricacies of supporting a large building and estate. The perfect candidate thrives under pressure, demonstrates a passion for community, team management and consistently meets deadlines. Experience in the property sector, hospitality, or leisure industries is essential. \n \n Excited? You should be. \n \n So what’s the gig? \n We’re looking for a proactive and people-oriented Assistant Resident Manager to support the daily operations of our residential buildings. This role plays a vital part in delivering an exceptional resident experience, maintaining operational standards, and leading a high-performing on-site team. Acting as a key link between the Resident Experience Team and senior management, you’ll help uphold a service culture that’s professional, responsive, and consistently best-in-class. \n \n\n • Operational Support: Support the smooth day-to-day running of the building, ensuring everything operates efficiently and to a high standard and supporting with on-call issues.\n\n \n\n • Team Leadership: Lead and inspire the Resident Experience Team by offering clear guidance, consistent support, and constructive feedback to foster high performance. Flexibility and trustworthiness are essential to success in this role.\n\n \n\n • Building Standards & Checks: Oversee daily checks, maintaining excellent standards across cleaning, maintenance, and shared spaces.\n\n \n\n • Rota & Staffing: Plan and manage staff rotas to ensure consistent cover and service delivery.\n\n \n\n • Customer Experience: Maintain strong customer service standards, helping to create a positive and welcoming environment for all residents.\n\n \n\n • Financial & Admin Support: Assist the Resident Experience Manager with budgeting, service charge tasks, and the approval of work orders and invoices.\n\n \n\n • Recruitment & Development: Support recruitment and onboarding processes and contribute to team training and ongoing development.\n\n \n\n • Management Cover: Provide leadership cover during annual leave or absence to ensure continuity across the team and site operations.\n\n \n\n • Health & Safety: Contribute to a safe and compliant working and living environment by supporting H&S processes and initiatives.\n\n \n\n • Leasing Coordination: Ensure leasing activity is clearly planned into the team’s daily duties and aligned with resident communication.\n\n \n\n • ESG & Community Engagement: Promote sustainable practices and community involvement – encouraging volunteering, recycling, and use of shared green spaces.\n\n \n Personal Specifications \n \n We need someone who has passion and experience in delivering exceptional customer service. Here is what we are looking for in our dream candidate. \n \n\n • You will have experience of working within a customer centric business where customer experience is above all else, with proven experience in delivering a world class experience within the residential sector for a range of customers and service models. Ideally have 2+ years of experience.\n, • You will have experience of driving quality and compliance across an organisation\n, • You will know the property industry and stay up to date with the latest advancements in legislation.\n, • You will have the experience and the ability to operate at an assistant management level\n, • You will ideally be a member of a recognised professional body, with supporting qualifications e.g. MRICs, IRPM, IOSH or equivalent.\n\n \n Having the experience is important - but being the right fit is crucial, bring your personality, but hold the ego, these are the traits we wanna’ see in you. \n \n\n • You can work with autonomy and demonstrate initiative\n, • An inspiring leader that takes people with them\n, • Bring and champion market best practice\n, • Up for change and can adapt easily\n, • Thrives in a fast-paced environment\n, • Confident and proactive approach\n, • The highest level of communication skills with the ability to be able to negotiate with a range of stakeholders including customers and supply chain members\n, • Able to manage and analyse data to drive performance and support decision making\n, • An ethos of continuous improvement\n\n \n As much as we want you to love working with us, we don’t expect you to do it for nothing, here is what’s in it for you. \n \n\n • Competitive salary\n, • Discretionary annual bonus\n, • 25 days annual leave\n, • Company Pension Scheme\n, • Private Medical Insurance\n, • Life Assurance\n, • Voluntary benefits including gym membership discounts and cycle to work\n, • Paid voluntary work\n, • Employee referral scheme\n\n \n Equal Opportunities \n \n It is the Company's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Company will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.

Business Development Manager - Data Centre Fire Suppression What You Will Do Join Johnson Controls as a Business Development Manager responsible for driving growth within the Data Centre sector. Focusing primarily on fire suppression solutions, you will identify, develop, and secure new business opportunities with data centre operators, developers, consultants, contractors, and end users. Using your industry expertise and consultative approach, you will build strategic relationships with key stakeholders, influence project specifications, and position Johnson Controls as a trusted partner for critical fire protection solutions. This is an exciting opportunity to play a key role in one of the world's fastest-growing infrastructure sectors, helping customers protect critical assets, maintain business continuity, and enhance operational resilience. How You Will Do It Develop and execute a business growth strategy focused on fire suppression opportunities within the data centre market. Apply (by clicking the relevant button) after checking through all the related job information below. Identify, qualify, and secure new business opportunities with data centre operators, developers, consultants, and contractors. Build and maintain strong relationships with key decision-makers and influencers across the data centre ecosystem. Promote Johnson Controls' fire suppression and life safety solutions through a consultative, value-driven sales approach. Influence project specifications and engage with stakeholders throughout the project lifecycle. Collaborate with engineering, proposal, and operational teams to develop innovative customer solutions. Analyse market trends, customer requirements, and competitor activity to identify strategic growth opportunities. Support the preparation of commercial proposals, tenders, and contract negotiations. Maintain an accurate sales pipeline and deliver reliable forecasting and reporting. Represent Johnson Controls at industry events, conferences, and networking opportunities to strengthen market presence and customer relationships. What We Are Looking For Required: Minimum of 6 years' experience in business development, sales, or commercial leadership roles. Proven track record of developing and securing new business opportunities within the data centre sector. Strong experience within the fire suppression industry, ideally selling fire suppression solutions into critical environments. Demonstrable understanding of fire protection systems and their application within data centres or mission-critical facilities. Experience managing complex sales opportunities involving multiple stakeholders. Strong consultative selling, negotiation, and relationship management skills. Excellent communication and presentation skills with the ability to engage stakeholders at all levels. Commercially astute with strong analytical and market assessment capabilities. Full UK driving licence. Willingness to travel as required within the assigned region. Preferred: Experience within the fire detection industry. Knowledge of gaseous suppression, clean agent systems, water mist, or other specialist fire suppression technologies. Existing network of contacts within the data centre market. Experience working within critical infrastructure environments. Familiarity with CRM systems and sales forecasting tools. Understanding of sustainability, energy efficiency, and digital infrastructure trends impacting the data centre sector. About Us At Johnson Controls, we're shaping the future to create a world that is safe, comfortable, and sustainable. Our global team delivers innovative building technologies, fire, security, and smart infrastructure solutions that help customers protect people, assets, and operations. xrnqpay Within the rapidly expanding data centre market, we provide industry-leading fire suppression, fire detection, and life safety solutions that support business continuity, operational resilience, and the protection of critical infrastructure across the globe. What We Offer Competitive salary and performance-related incentive plan Company car or car allowance Comprehensive benefits package Pension scheme Employee assistance programme Opportunities for professional development and career progression Collaborative and inclusive working environment Access to industry-leading technologies and solutions #LI-SB1

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionEvaluate and propose corrective actions to address risks within the Global Hire Stock Audit Process & Supply-Chain.Oversee the implementation of standardized Asset Control processes and Supply Chain asset controls on a global scale. Ensure alignment with internal and external compliance requirements, business performance objectives, and FMCS guidelines.Review, update, and ensure the adherence of global supply chain operating procedures related to hire stock, establishing global standard rules and controls.Conduct continuous risk identification and evaluation within the supply chain.Implement necessary controls to mitigate identified risks, ensuring alignment with Brambles’ policies.Develop a comprehensive Global Supply Chain Control Health Scorecard with alert mechanisms for effective monitoring.Define the digital strategy for asset control within the supply chain, ensuring alignment with broader organizational goals.Support the creation of a strong Business Continuity model for the Asset Control function Globally.Manager, Risk & Supply Chain Controls Location: Mexico City or ManchesterReports to: Sr. Manager, Asset Productivity & ControlAbout the RoleWe are looking for a Manager, Risk & Supply Chain Controls to join our global finance team. This is a strategic role focused on strengthening supply chain controls and driving process standardization across regions. You will lead initiatives that enhance compliance, mitigate risks, and implement digital strategies to transform asset control within the supply chain.Key ResponsibilitiesEvaluate and propose corrective actions to address risks within global supply chain and hire stock audit processes.Oversee implementation of standardized asset control and supply chain procedures globally.Develop and maintain global supply chain operating procedures and control health scorecards with alert mechanisms.Define and execute digital strategies for asset control within the supply chain.Drive automation of data acquisition and reconciliation processes across plants.Support creation of a robust business continuity model for global asset control.What We’re Looking ForEducation: Undergraduate degree in Finance or Accounting required; CPA and/or MBA preferred.Experience:7–10 years in Finance, Audit, or Controls within a results-driven environment.Proven experience in change management and process standardization across markets.Skills:Strong business and financial acumenExcellent communication and relationship-building skillsStrategic thinker with strong problem-solving capabilitiesAbility to manage remotely and navigate matrix organizationsLanguages: English required; additional European language is a plus.Why Join Us?Be part of a global team driving innovation in Supply Chain and Process Controls.Work on transformative projects that shape the future of our business.Enjoy a collaborative, multicultural environment with opportunities for growth and impact.As an inclusive employer, Brambles wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform your Talent Acquisition Partner of any reasonable adjustments you might need to enable this to happen.Remote TypeHybrid RemoteSkills to succeed in the roleActive Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem SolvingWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.SummaryLocation: Mexico City, Mexico City, Mexico; Manchester, Lancashire, United KingdomType: Full time

Facilities Manager – 12-Month FTC Manchester / Multi-site £50,000–£55,000 The opportunity An established and growing commercial property business is looking for an experienced Facilities Manager to join its team on a 12-month fixed-term contract. You’ll take responsibility for facilities management across a diverse commercial portfolio, working closely with property and asset management teams to maintain high standards and deliver an excellent occupier experience. Key responsibilities Manage facilities across multiple commercial sitesOversee hard and soft services, including M&E, cleaning, security and front of houseLead on health & safety, compliance, risk and business continuityManage contractors, suppliers, budgets and on-site teamsSupport ESG and sustainability objectivesBuild strong relationships with occupiers and respond proactively to their needsIdentify opportunities to improve service quality, efficiency and customer experience About you We’re looking for an experienced Facilities Manager with: Proven commercial facilities management experienceStrong knowledge of H&S and relevant legislationGood understanding of M&E and hard/soft servicesExperience managing people, suppliers and budgetsExcellent communication and relationship-building skillsStrong organisation and attention to detailA proactive, customer-focused approach and high standards For more information please call Simon Chevis on 0161 607 5087 or schevis@macdonaldandcompany.com

Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. • Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group., • Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation., • Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements., • Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience., • Lead the development of IT policies, procedures, standards and governance frameworks., • Ensure that IT services are scalable and capable of supporting organisational growth., • Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements., • Identify emerging technologies and assess their potential value to UKMC and Unibridge Group., • Provide effective leadership and management of the IT department., • Directly manage and support the ITR Manager and all IT Support Technicians., • Define clear responsibilities, objectives and performance expectations for the IT team., • Conduct regular one-to-one meetings, performance reviews and development discussions., • Identify training and professional development requirements within the IT team., • Ensure appropriate staffing levels and resource allocation across IT services., • Promote a proactive, customer-focused and professional IT service culture., • Manage workload, priorities and escalation processes across the IT function., • Develop and implement an organisation-wide IT training and awareness programme for staff., • Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced., • Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology., • Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate., • Ensure staff understand their responsibilities for protecting organisational, staff and student information., • Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management., • Develop guidance and training materials to support staff in using IT systems securely and effectively., • Promote a culture of security awareness, responsible technology use and continuous learning across the organisation., • Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services., • Ensure systems are reliable, secure, appropriately maintained and fit for purpose., • Oversee the installation, configuration, maintenance and replacement of IT hardware and software., • Ensure appropriate monitoring of infrastructure and systems performance., • Develop and maintain effective backup, disaster recovery and business continuity arrangements., • Oversee IT asset management and lifecycle planning., • Ensure IT systems are appropriately documented and maintained., • Review and improve infrastructure to support multiple campuses, offices and operational locations., • Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented., • Identify, assess and manage IT security risks and vulnerabilities., • Ensure appropriate protection of organisational, staff and student information., • Establish and maintain cybersecurity policies, procedures and controls., • Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures., • Ensure appropriate response procedures are in place for cybersecurity incidents., • Lead or coordinate investigations into significant IT security incidents., • Promote cybersecurity awareness and good security practices across the organisation., • Ensure IT practices support applicable data protection and information security requirements., • Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes., • Ensure the IT department provides an efficient, responsive and professional service to staff and students., • Establish appropriate service standards, escalation procedures and response times., • Monitor IT support performance, service levels and recurring issues., • Identify opportunities to reduce recurring incidents and improve first-time resolution., • Ensure appropriate ticketing and IT service management processes are followed., • Develop a proactive approach to preventative maintenance and service improvement., • Develop and implement an AI and automation strategy aligned with the wider business and IT strategy., • Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery., • Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration., • Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group., • Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security., • Work with departments across the organisation to identify practical opportunities for AI adoption and process automation., • Support staff in understanding how AI and automation can be used effectively and responsibly within their roles., • Develop guidance, training and awareness initiatives to support appropriate use of AI technologies., • Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment., • Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience., • Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training., • Measure the impact and benefits of AI, automation and digital transformation initiatives., • Evaluate existing systems and identify opportunities for improvement and automation., • Lead or support the implementation of new technology platforms and IT systems., • Ensure technology projects are appropriately planned, resourced and delivered., • Work with internal stakeholders to understand business and operational requirements., • Assess the impact of new technologies on existing systems and processes., • Support digital transformation initiatives across UKMC and Unibridge Group., • Ensure appropriate testing, documentation, training and change management when introducing new systems., • Lead and oversee major IT projects from initial requirements through to implementation., • Develop project plans, budgets, timelines and resource requirements., • Coordinate internal teams, external suppliers and stakeholders., • Monitor project progress, risks, dependencies and budgets., • Ensure projects are delivered to agreed quality, time and cost requirements., • Conduct post-implementation reviews and identify lessons learned., • Manage relationships with external IT suppliers, technology partners and service providers., • Review supplier performance and ensure agreed service levels are achieved., • Negotiate and manage IT contracts, licences and service agreements where appropriate., • Obtain and evaluate quotations for IT equipment, services and technology solutions., • Ensure value for money across IT expenditure., • Maintain an accurate record of IT contracts, licences and renewal dates., • Identify opportunities to consolidate suppliers and reduce unnecessary expenditure., • Develop and manage the annual IT budget in conjunction with senior management and Finance., • Monitor IT expenditure and ensure spending remains within approved budgets., • Develop business cases for significant technology investments., • Ensure appropriate procurement processes are followed., • Identify opportunities to improve value for money and reduce unnecessary IT costs., • Plan for future capital expenditure, infrastructure replacement and technology investment., • Ensure IT policies and procedures are documented, implemented and regularly reviewed., • Maintain appropriate IT risk registers and mitigation plans., • Ensure appropriate controls are in place for user access, permissions and account management., • Support compliance with applicable data protection, information security and regulatory requirements., • Maintain appropriate records and documentation relating to IT systems and infrastructure., • Work with HR, Compliance and senior management on IT-related organisational policies and risks., • Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation., • Establish appropriate governance for the use of AI, automation and emerging technologies., • Develop, maintain and regularly test IT disaster recovery and business continuity plans., • Ensure critical systems have appropriate backup and recovery arrangements., • Identify critical IT dependencies and potential points of failure., • Coordinate IT responses to major outages, incidents and emergencies., • Ensure lessons learned from significant incidents are incorporated into future improvements., • Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments., • Act as the senior point of escalation for significant IT issues., • Communicate technical information clearly to non-technical stakeholders., • Develop strong relationships with internal users and understand their technology requirements., • Ensure IT decisions consider organisational, operational, financial and user requirements., • Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services., • Significant experience working in a senior IT management or IT leadership position., • Proven experience managing an IT support function and technical teams., • Experience managing IT infrastructure across multiple locations or sites., • Experience managing IT projects and technology implementations., • Strong understanding of IT infrastructure, networks, systems and cloud technologies., • Experience with cybersecurity, information security and IT risk management., • Experience managing external IT suppliers and technology partners., • Experience managing IT budgets and technology expenditure., • Experience developing and implementing IT strategies and policies., • Demonstrable experience of managing, developing and motivating IT professionals., • Experience developing or delivering staff IT training and cybersecurity awareness programmes., • Experience identifying opportunities for AI adoption, automation or digital transformation., • Experience implementing technology solutions that improve operational efficiency and business processes., • Experience working within the education sector, higher education or a multi-site organisation., • Experience supporting Microsoft 365 environments and cloud-based technologies., • Experience with IT service management frameworks such as ITIL., • Experience with cybersecurity frameworks and industry best practice., • Experience implementing or managing enterprise systems and SaaS platforms., • Experience leading digital transformation programmes., • Experience managing IT services across multiple campuses or geographically dispersed locations., • Experience developing organisational AI policies, governance frameworks or responsible AI practices., • Experience implementing workflow automation and AI-enabled business solutions. The successful candidate should have strong knowledge of: • IT infrastructure and networking., • Microsoft 365 and cloud technologies., • Cybersecurity and information security., • Endpoint management and device security., • Server and network administration., • Backup and disaster recovery., • IT service management., • IT asset and licence management., • Systems integration and implementation., • IT governance and risk management., • Data protection and information security principles., • AI technologies, automation and emerging technology., • AI governance, responsible AI use and technology risk., • Technology procurement and vendor management., • IT project management., • Digital transformation and process improvement., • Strategic thinking and the ability to translate organisational objectives into an effective IT strategy., • Strong people management and leadership skills., • Excellent problem-solving and analytical ability., • Ability to prioritise competing demands and manage multiple projects., • Excellent communication and stakeholder management skills., • Commercial awareness and understanding of IT budgets and value for money., • Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences., • Strong organisational and project management skills., • Ability to work effectively under pressure and respond to critical incidents., • Proactive approach to identifying risks and opportunities., • Ability to lead organisational change and digital transformation., • Ability to communicate the benefits, limitations and risks associated with AI and automation., • Commitment to continuous improvement and service excellence., • Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience., • ITIL certification., • Cybersecurity or information security qualification., • Microsoft or other relevant technology certifications., • Project management qualification such as PRINCE2, Agile or equivalent., • Relevant AI, automation or digital transformation qualification or certification. Performance in the role will be assessed against agreed objectives, including: • IT service availability and reliability., • IT support response and performance., • User satisfaction with IT services., • Cybersecurity and information security performance., • Staff completion and effectiveness of IT and cybersecurity awareness training., • Reduction in cybersecurity awareness-related risks and incidents., • Successful delivery of IT projects., • Successful implementation of AI and automation initiatives., • Measurable efficiency and productivity improvements resulting from automation and AI., • IT budget management and cost efficiency., • Infrastructure reliability and lifecycle management., • Effective governance and responsible adoption of AI technologies., • Continuous improvement and digital transformation initiatives. UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity. We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role. Applicants must have right to work in the UK. All applications must be submitted online through the official UKMC careers page. Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process. #J-18808-Ljbffr

Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. • Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group., • Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation., • Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements., • Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience., • Lead the development of IT policies, procedures, standards and governance frameworks., • Ensure that IT services are scalable and capable of supporting organisational growth., • Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements., • Identify emerging technologies and assess their potential value to UKMC and Unibridge Group., • Provide effective leadership and management of the IT department., • Directly manage and support the ITR Manager and all IT Support Technicians., • Define clear responsibilities, objectives and performance expectations for the IT team., • Conduct regular one-to-one meetings, performance reviews and development discussions., • Identify training and professional development requirements within the IT team., • Ensure appropriate staffing levels and resource allocation across IT services., • Promote a proactive, customer-focused and professional IT service culture., • Manage workload, priorities and escalation processes across the IT function., • Develop and implement an organisation-wide IT training and awareness programme for staff., • Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced., • Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology., • Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate., • Ensure staff understand their responsibilities for protecting organisational, staff and student information., • Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management., • Develop guidance and training materials to support staff in using IT systems securely and effectively., • Promote a culture of security awareness, responsible technology use and continuous learning across the organisation., • Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services., • Ensure systems are reliable, secure, appropriately maintained and fit for purpose., • Oversee the installation, configuration, maintenance and replacement of IT hardware and software., • Ensure appropriate monitoring of infrastructure and systems performance., • Develop and maintain effective backup, disaster recovery and business continuity arrangements., • Oversee IT asset management and lifecycle planning., • Ensure IT systems are appropriately documented and maintained., • Review and improve infrastructure to support multiple campuses, offices and operational locations., • Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented., • Identify, assess and manage IT security risks and vulnerabilities., • Ensure appropriate protection of organisational, staff and student information., • Establish and maintain cybersecurity policies, procedures and controls., • Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures., • Ensure appropriate response procedures are in place for cybersecurity incidents., • Lead or coordinate investigations into significant IT security incidents., • Promote cybersecurity awareness and good security practices across the organisation., • Ensure IT practices support applicable data protection and information security requirements., • Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes., • Ensure the IT department provides an efficient, responsive and professional service to staff and students., • Establish appropriate service standards, escalation procedures and response times., • Monitor IT support performance, service levels and recurring issues., • Identify opportunities to reduce recurring incidents and improve first-time resolution., • Ensure appropriate ticketing and IT service management processes are followed., • Develop a proactive approach to preventative maintenance and service improvement., • Develop and implement an AI and automation strategy aligned with the wider business and IT strategy., • Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery., • Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration., • Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group., • Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security., • Work with departments across the organisation to identify practical opportunities for AI adoption and process automation., • Support staff in understanding how AI and automation can be used effectively and responsibly within their roles., • Develop guidance, training and awareness initiatives to support appropriate use of AI technologies., • Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment., • Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience., • Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training., • Measure the impact and benefits of AI, automation and digital transformation initiatives., • Evaluate existing systems and identify opportunities for improvement and automation., • Lead or support the implementation of new technology platforms and IT systems., • Ensure technology projects are appropriately planned, resourced and delivered., • Work with internal stakeholders to understand business and operational requirements., • Assess the impact of new technologies on existing systems and processes., • Support digital transformation initiatives across UKMC and Unibridge Group., • Ensure appropriate testing, documentation, training and change management when introducing new systems., • Lead and oversee major IT projects from initial requirements through to implementation., • Develop project plans, budgets, timelines and resource requirements., • Coordinate internal teams, external suppliers and stakeholders., • Monitor project progress, risks, dependencies and budgets., • Ensure projects are delivered to agreed quality, time and cost requirements., • Conduct post-implementation reviews and identify lessons learned., • Manage relationships with external IT suppliers, technology partners and service providers., • Review supplier performance and ensure agreed service levels are achieved., • Negotiate and manage IT contracts, licences and service agreements where appropriate., • Obtain and evaluate quotations for IT equipment, services and technology solutions., • Ensure value for money across IT expenditure., • Maintain an accurate record of IT contracts, licences and renewal dates., • Identify opportunities to consolidate suppliers and reduce unnecessary expenditure., • Develop and manage the annual IT budget in conjunction with senior management and Finance., • Monitor IT expenditure and ensure spending remains within approved budgets., • Develop business cases for significant technology investments., • Ensure appropriate procurement processes are followed., • Identify opportunities to improve value for money and reduce unnecessary IT costs., • Plan for future capital expenditure, infrastructure replacement and technology investment., • Ensure IT policies and procedures are documented, implemented and regularly reviewed., • Maintain appropriate IT risk registers and mitigation plans., • Ensure appropriate controls are in place for user access, permissions and account management., • Support compliance with applicable data protection, information security and regulatory requirements., • Maintain appropriate records and documentation relating to IT systems and infrastructure., • Work with HR, Compliance and senior management on IT-related organisational policies and risks., • Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation., • Establish appropriate governance for the use of AI, automation and emerging technologies., • Develop, maintain and regularly test IT disaster recovery and business continuity plans., • Ensure critical systems have appropriate backup and recovery arrangements., • Identify critical IT dependencies and potential points of failure., • Coordinate IT responses to major outages, incidents and emergencies., • Ensure lessons learned from significant incidents are incorporated into future improvements., • Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments., • Act as the senior point of escalation for significant IT issues., • Communicate technical information clearly to non-technical stakeholders., • Develop strong relationships with internal users and understand their technology requirements., • Ensure IT decisions consider organisational, operational, financial and user requirements., • Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services., • Significant experience working in a senior IT management or IT leadership position., • Proven experience managing an IT support function and technical teams., • Experience managing IT infrastructure across multiple locations or sites., • Experience managing IT projects and technology implementations., • Strong understanding of IT infrastructure, networks, systems and cloud technologies., • Experience with cybersecurity, information security and IT risk management., • Experience managing external IT suppliers and technology partners., • Experience managing IT budgets and technology expenditure., • Experience developing and implementing IT strategies and policies., • Demonstrable experience of managing, developing and motivating IT professionals., • Experience developing or delivering staff IT training and cybersecurity awareness programmes., • Experience identifying opportunities for AI adoption, automation or digital transformation., • Experience implementing technology solutions that improve operational efficiency and business processes., • Experience working within the education sector, higher education or a multi-site organisation., • Experience supporting Microsoft 365 environments and cloud-based technologies., • Experience with IT service management frameworks such as ITIL., • Experience with cybersecurity frameworks and industry best practice., • Experience implementing or managing enterprise systems and SaaS platforms., • Experience leading digital transformation programmes., • Experience managing IT services across multiple campuses or geographically dispersed locations., • Experience developing organisational AI policies, governance frameworks or responsible AI practices., • Experience implementing workflow automation and AI-enabled business solutions. The successful candidate should have strong knowledge of: • IT infrastructure and networking., • Microsoft 365 and cloud technologies., • Cybersecurity and information security., • Endpoint management and device security., • Server and network administration., • Backup and disaster recovery., • IT service management., • IT asset and licence management., • Systems integration and implementation., • IT governance and risk management., • Data protection and information security principles., • AI technologies, automation and emerging technology., • AI governance, responsible AI use and technology risk., • Technology procurement and vendor management., • IT project management., • Digital transformation and process improvement., • Strategic thinking and the ability to translate organisational objectives into an effective IT strategy., • Strong people management and leadership skills., • Excellent problem-solving and analytical ability., • Ability to prioritise competing demands and manage multiple projects., • Excellent communication and stakeholder management skills., • Commercial awareness and understanding of IT budgets and value for money., • Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences., • Strong organisational and project management skills., • Ability to work effectively under pressure and respond to critical incidents., • Proactive approach to identifying risks and opportunities., • Ability to lead organisational change and digital transformation., • Ability to communicate the benefits, limitations and risks associated with AI and automation., • Commitment to continuous improvement and service excellence., • Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience., • ITIL certification., • Cybersecurity or information security qualification., • Microsoft or other relevant technology certifications., • Project management qualification such as PRINCE2, Agile or equivalent., • Relevant AI, automation or digital transformation qualification or certification. Performance in the role will be assessed against agreed objectives, including: • IT service availability and reliability., • IT support response and performance., • User satisfaction with IT services., • Cybersecurity and information security performance., • Staff completion and effectiveness of IT and cybersecurity awareness training., • Reduction in cybersecurity awareness-related risks and incidents., • Successful delivery of IT projects., • Successful implementation of AI and automation initiatives., • Measurable efficiency and productivity improvements resulting from automation and AI., • IT budget management and cost efficiency., • Infrastructure reliability and lifecycle management., • Effective governance and responsible adoption of AI technologies., • Continuous improvement and digital transformation initiatives. UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity. We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role. Applicants must have right to work in the UK. All applications must be submitted online through the official UKMC careers page. Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process. #J-18808-Ljbffr

Senior Associate - Fund Dealing Support Supervisor Funds | Fund Dealing | Custody | Asset Servicing | Team Leader 📍 Manchester, UK (Hybrid – 4 days onsite) 💼 Full-time | Competitive Salary + Benefits 🏦 BNY Pershing – Wealth Services Platform About the Company Join one of the world's leading financial services organisations, supporting global investment firms, wealth managers, broker-dealers and institutional clients. BNY Pershing combines market-leading technology with operational excellence to deliver innovative investment servicing solutions across EMEA. As part of a collaborative, high-performing operations function, you'll have the opportunity to work alongside senior leaders, influence operational improvements and contribute to business-critical initiatives within a fast-paced financial services environment. About the Role An exciting opportunity has arisen for an experienced Fund Dealing Support Supervisor to join BNY Pershing's Funds & Custody Operations function. This role combines operational leadership with hands-on responsibility, overseeing a small team while ensuring the efficient delivery of fund applications, share class conversions, fund onboarding, and operational control activities. You'll play a key role in maintaining service quality, regulatory compliance, and operational excellence, while supporting the development of your team and driving continuous improvement across the function. The role sits within BNY Pershing's Funds & Custody Operations team, which supports wealth managers, financial advisers, broker-dealers, and institutional clients across the EMEA region. The function is responsible for the accurate processing, settlement, servicing, and administration of investment products and client assets within a highly regulated financial services environment. We're looking for an experienced supervisor who thrives in a fast-paced operational setting and enjoys balancing people leadership with day-to-day operational oversight. You'll work closely with internal teams, Fund Managers, Transfer Agents, Compliance, Financial Crime, and other key stakeholders to ensure operational processes are delivered accurately, risks are effectively managed, and clients receive an exceptional level of service. The role also offers the opportunity to contribute to process improvements, system enhancements, reporting, and the ongoing development of the wider Funds & Custody function. What You'll Be Doing • Supervising a small operational team across Fund Applications and Share Class Conversions, • Managing day-to-day workflow, priorities and service delivery, • Supporting fund onboarding and client account set-up activities, • Coordinating fund dealing support and settlement processes, • Managing client, Fund Manager and Transfer Agent queries, • Preparing Share Class Conversion instructions, • Producing MI, KRIs, scorecards, client billing and operational reporting, • Monitoring reconciliations and resolving operational exceptions, • Supporting CASS activities and client asset controls, • Working closely with Financial Crime, Compliance, MLRO and Operations teams, • Maintaining procedures, operational documentation and business continuity plans, • Supporting testing, system enhancements and operational improvements, • Leading team coaching, development and performance management What We're Looking For • Experience supervising operational teams within Financial Services, • Funds, Custody or Asset Servicing experience, • Strong understanding of Fund Applications or Fund Operations, • Knowledge of Share Class Conversions, Fund Onboarding or Transfer Agency processes, • Experience producing operational reporting and management information, • Excellent Excel skills including Pivot Tables, Lookups and formulas, • Experience managing operational controls and reconciliations, • Strong stakeholder and client communication skills, • Continuous improvement mindset, • Ability to manage operational priorities within a regulated environment About You You'll be an experienced operational leader who enjoys developing people, improving processes and ensuring high-quality operational delivery. You'll be comfortable balancing team leadership with hands-on operational responsibilities while maintaining strong client service and regulatory standards. Typical Backgrounds We are particularly interested in candidates with backgrounds across investment operations, asset servicing, custody, fund administration, transfer agency, platform operations, securities operations, or wealth management operations environments. Suitable candidates may currently be working within areas such as: • Funds Operations, • Custody Operations, • Transfer Agency, • Settlements & Trade Support, • Corporate Actions, • Reconciliations, • Asset Servicing, • Client Asset / CASS Operations, • Platform or Wealth Operations, • Investment Banking Operations / Middle Office We are open to candidates from both operational processing and client servicing backgrounds, particularly those who have worked within regulated financial services environments managing high-volume transactions, reconciliations, controls, and stakeholder interaction. Senior Associate level candidates will ideally have experience acting as an escalation point, supporting oversight responsibilities, mentoring junior team members, or contributing towards process improvement and operational efficiency initiatives. Eligibility ❗ Applicants must have full unrestricted right to work in the UK. ❗ Sponsorship is not available now or in the future. How to Apply 👉 Click Apply via LinkedIn 📧 Or send your CV directly to award@atriumglobal.com 💬 Or message me confidentially to discuss the opportunity.

Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. • Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group., • Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation., • Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements., • Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience., • Lead the development of IT policies, procedures, standards and governance frameworks., • Ensure that IT services are scalable and capable of supporting organisational growth., • Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements., • Identify emerging technologies and assess their potential value to UKMC and Unibridge Group., • Provide effective leadership and management of the IT department., • Directly manage and support the ITR Manager and all IT Support Technicians., • Define clear responsibilities, objectives and performance expectations for the IT team., • Conduct regular one-to-one meetings, performance reviews and development discussions., • Identify training and professional development requirements within the IT team., • Ensure appropriate staffing levels and resource allocation across IT services., • Promote a proactive, customer-focused and professional IT service culture., • Manage workload, priorities and escalation processes across the IT function., • Develop and implement an organisation-wide IT training and awareness programme for staff., • Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced., • Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology., • Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate., • Ensure staff understand their responsibilities for protecting organisational, staff and student information., • Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management., • Develop guidance and training materials to support staff in using IT systems securely and effectively., • Promote a culture of security awareness, responsible technology use and continuous learning across the organisation., • Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services., • Ensure systems are reliable, secure, appropriately maintained and fit for purpose., • Oversee the installation, configuration, maintenance and replacement of IT hardware and software., • Ensure appropriate monitoring of infrastructure and systems performance., • Develop and maintain effective backup, disaster recovery and business continuity arrangements., • Oversee IT asset management and lifecycle planning., • Ensure IT systems are appropriately documented and maintained., • Review and improve infrastructure to support multiple campuses, offices and operational locations., • Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented., • Identify, assess and manage IT security risks and vulnerabilities., • Ensure appropriate protection of organisational, staff and student information., • Establish and maintain cybersecurity policies, procedures and controls., • Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures., • Ensure appropriate response procedures are in place for cybersecurity incidents., • Lead or coordinate investigations into significant IT security incidents., • Promote cybersecurity awareness and good security practices across the organisation., • Ensure IT practices support applicable data protection and information security requirements., • Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes., • Ensure the IT department provides an efficient, responsive and professional service to staff and students., • Establish appropriate service standards, escalation procedures and response times., • Monitor IT support performance, service levels and recurring issues., • Identify opportunities to reduce recurring incidents and improve first-time resolution., • Ensure appropriate ticketing and IT service management processes are followed., • Develop a proactive approach to preventative maintenance and service improvement., • Develop and implement an AI and automation strategy aligned with the wider business and IT strategy., • Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery., • Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration., • Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group., • Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security., • Work with departments across the organisation to identify practical opportunities for AI adoption and process automation., • Support staff in understanding how AI and automation can be used effectively and responsibly within their roles., • Develop guidance, training and awareness initiatives to support appropriate use of AI technologies., • Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment., • Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience., • Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training., • Measure the impact and benefits of AI, automation and digital transformation initiatives., • Evaluate existing systems and identify opportunities for improvement and automation., • Lead or support the implementation of new technology platforms and IT systems., • Ensure technology projects are appropriately planned, resourced and delivered., • Work with internal stakeholders to understand business and operational requirements., • Assess the impact of new technologies on existing systems and processes., • Support digital transformation initiatives across UKMC and Unibridge Group., • Ensure appropriate testing, documentation, training and change management when introducing new systems., • Lead and oversee major IT projects from initial requirements through to implementation., • Develop project plans, budgets, timelines and resource requirements., • Coordinate internal teams, external suppliers and stakeholders., • Monitor project progress, risks, dependencies and budgets., • Ensure projects are delivered to agreed quality, time and cost requirements., • Conduct post-implementation reviews and identify lessons learned., • Manage relationships with external IT suppliers, technology partners and service providers., • Review supplier performance and ensure agreed service levels are achieved., • Negotiate and manage IT contracts, licences and service agreements where appropriate., • Obtain and evaluate quotations for IT equipment, services and technology solutions., • Ensure value for money across IT expenditure., • Maintain an accurate record of IT contracts, licences and renewal dates., • Identify opportunities to consolidate suppliers and reduce unnecessary expenditure., • Develop and manage the annual IT budget in conjunction with senior management and Finance., • Monitor IT expenditure and ensure spending remains within approved budgets., • Develop business cases for significant technology investments., • Ensure appropriate procurement processes are followed., • Identify opportunities to improve value for money and reduce unnecessary IT costs., • Plan for future capital expenditure, infrastructure replacement and technology investment., • Ensure IT policies and procedures are documented, implemented and regularly reviewed., • Maintain appropriate IT risk registers and mitigation plans., • Ensure appropriate controls are in place for user access, permissions and account management., • Support compliance with applicable data protection, information security and regulatory requirements., • Maintain appropriate records and documentation relating to IT systems and infrastructure., • Work with HR, Compliance and senior management on IT-related organisational policies and risks., • Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation., • Establish appropriate governance for the use of AI, automation and emerging technologies., • Develop, maintain and regularly test IT disaster recovery and business continuity plans., • Ensure critical systems have appropriate backup and recovery arrangements., • Identify critical IT dependencies and potential points of failure., • Coordinate IT responses to major outages, incidents and emergencies., • Ensure lessons learned from significant incidents are incorporated into future improvements., • Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments., • Act as the senior point of escalation for significant IT issues., • Communicate technical information clearly to non-technical stakeholders., • Develop strong relationships with internal users and understand their technology requirements., • Ensure IT decisions consider organisational, operational, financial and user requirements., • Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services., • Significant experience working in a senior IT management or IT leadership position., • Proven experience managing an IT support function and technical teams., • Experience managing IT infrastructure across multiple locations or sites., • Experience managing IT projects and technology implementations., • Strong understanding of IT infrastructure, networks, systems and cloud technologies., • Experience with cybersecurity, information security and IT risk management., • Experience managing external IT suppliers and technology partners., • Experience managing IT budgets and technology expenditure., • Experience developing and implementing IT strategies and policies., • Demonstrable experience of managing, developing and motivating IT professionals., • Experience developing or delivering staff IT training and cybersecurity awareness programmes., • Experience identifying opportunities for AI adoption, automation or digital transformation., • Experience implementing technology solutions that improve operational efficiency and business processes., • Experience working within the education sector, higher education or a multi-site organisation., • Experience supporting Microsoft 365 environments and cloud-based technologies., • Experience with IT service management frameworks such as ITIL., • Experience with cybersecurity frameworks and industry best practice., • Experience implementing or managing enterprise systems and SaaS platforms., • Experience leading digital transformation programmes., • Experience managing IT services across multiple campuses or geographically dispersed locations., • Experience developing organisational AI policies, governance frameworks or responsible AI practices., • Experience implementing workflow automation and AI-enabled business solutions. The successful candidate should have strong knowledge of: • IT infrastructure and networking., • Microsoft 365 and cloud technologies., • Cybersecurity and information security., • Endpoint management and device security., • Server and network administration., • Backup and disaster recovery., • IT service management., • IT asset and licence management., • Systems integration and implementation., • IT governance and risk management., • Data protection and information security principles., • AI technologies, automation and emerging technology., • AI governance, responsible AI use and technology risk., • Technology procurement and vendor management., • IT project management., • Digital transformation and process improvement., • Strategic thinking and the ability to translate organisational objectives into an effective IT strategy., • Strong people management and leadership skills., • Excellent problem-solving and analytical ability., • Ability to prioritise competing demands and manage multiple projects., • Excellent communication and stakeholder management skills., • Commercial awareness and understanding of IT budgets and value for money., • Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences., • Strong organisational and project management skills., • Ability to work effectively under pressure and respond to critical incidents., • Proactive approach to identifying risks and opportunities., • Ability to lead organisational change and digital transformation., • Ability to communicate the benefits, limitations and risks associated with AI and automation., • Commitment to continuous improvement and service excellence., • Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience., • ITIL certification., • Cybersecurity or information security qualification., • Microsoft or other relevant technology certifications., • Project management qualification such as PRINCE2, Agile or equivalent., • Relevant AI, automation or digital transformation qualification or certification. Performance in the role will be assessed against agreed objectives, including: • IT service availability and reliability., • IT support response and performance., • User satisfaction with IT services., • Cybersecurity and information security performance., • Staff completion and effectiveness of IT and cybersecurity awareness training., • Reduction in cybersecurity awareness-related risks and incidents., • Successful delivery of IT projects., • Successful implementation of AI and automation initiatives., • Measurable efficiency and productivity improvements resulting from automation and AI., • IT budget management and cost efficiency., • Infrastructure reliability and lifecycle management., • Effective governance and responsible adoption of AI technologies., • Continuous improvement and digital transformation initiatives. UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity. We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role. Applicants must have right to work in the UK. All applications must be submitted online through the official UKMC careers page. Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process. #J-18808-Ljbffr

Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. • Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group., • Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation., • Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements., • Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience., • Lead the development of IT policies, procedures, standards and governance frameworks., • Ensure that IT services are scalable and capable of supporting organisational growth., • Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements., • Identify emerging technologies and assess their potential value to UKMC and Unibridge Group., • Provide effective leadership and management of the IT department., • Directly manage and support the ITR Manager and all IT Support Technicians., • Define clear responsibilities, objectives and performance expectations for the IT team., • Conduct regular one-to-one meetings, performance reviews and development discussions., • Identify training and professional development requirements within the IT team., • Ensure appropriate staffing levels and resource allocation across IT services., • Promote a proactive, customer-focused and professional IT service culture., • Manage workload, priorities and escalation processes across the IT function., • Develop and implement an organisation-wide IT training and awareness programme for staff., • Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced., • Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology., • Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate., • Ensure staff understand their responsibilities for protecting organisational, staff and student information., • Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management., • Develop guidance and training materials to support staff in using IT systems securely and effectively., • Promote a culture of security awareness, responsible technology use and continuous learning across the organisation., • Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services., • Ensure systems are reliable, secure, appropriately maintained and fit for purpose., • Oversee the installation, configuration, maintenance and replacement of IT hardware and software., • Ensure appropriate monitoring of infrastructure and systems performance., • Develop and maintain effective backup, disaster recovery and business continuity arrangements., • Oversee IT asset management and lifecycle planning., • Ensure IT systems are appropriately documented and maintained., • Review and improve infrastructure to support multiple campuses, offices and operational locations., • Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented., • Identify, assess and manage IT security risks and vulnerabilities., • Ensure appropriate protection of organisational, staff and student information., • Establish and maintain cybersecurity policies, procedures and controls., • Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures., • Ensure appropriate response procedures are in place for cybersecurity incidents., • Lead or coordinate investigations into significant IT security incidents., • Promote cybersecurity awareness and good security practices across the organisation., • Ensure IT practices support applicable data protection and information security requirements., • Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes., • Ensure the IT department provides an efficient, responsive and professional service to staff and students., • Establish appropriate service standards, escalation procedures and response times., • Monitor IT support performance, service levels and recurring issues., • Identify opportunities to reduce recurring incidents and improve first-time resolution., • Ensure appropriate ticketing and IT service management processes are followed., • Develop a proactive approach to preventative maintenance and service improvement., • Develop and implement an AI and automation strategy aligned with the wider business and IT strategy., • Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery., • Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration., • Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group., • Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security., • Work with departments across the organisation to identify practical opportunities for AI adoption and process automation., • Support staff in understanding how AI and automation can be used effectively and responsibly within their roles., • Develop guidance, training and awareness initiatives to support appropriate use of AI technologies., • Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment., • Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience., • Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training., • Measure the impact and benefits of AI, automation and digital transformation initiatives., • Evaluate existing systems and identify opportunities for improvement and automation., • Lead or support the implementation of new technology platforms and IT systems., • Ensure technology projects are appropriately planned, resourced and delivered., • Work with internal stakeholders to understand business and operational requirements., • Assess the impact of new technologies on existing systems and processes., • Support digital transformation initiatives across UKMC and Unibridge Group., • Ensure appropriate testing, documentation, training and change management when introducing new systems., • Lead and oversee major IT projects from initial requirements through to implementation., • Develop project plans, budgets, timelines and resource requirements., • Coordinate internal teams, external suppliers and stakeholders., • Monitor project progress, risks, dependencies and budgets., • Ensure projects are delivered to agreed quality, time and cost requirements., • Conduct post-implementation reviews and identify lessons learned., • Manage relationships with external IT suppliers, technology partners and service providers., • Review supplier performance and ensure agreed service levels are achieved., • Negotiate and manage IT contracts, licences and service agreements where appropriate., • Obtain and evaluate quotations for IT equipment, services and technology solutions., • Ensure value for money across IT expenditure., • Maintain an accurate record of IT contracts, licences and renewal dates., • Identify opportunities to consolidate suppliers and reduce unnecessary expenditure., • Develop and manage the annual IT budget in conjunction with senior management and Finance., • Monitor IT expenditure and ensure spending remains within approved budgets., • Develop business cases for significant technology investments., • Ensure appropriate procurement processes are followed., • Identify opportunities to improve value for money and reduce unnecessary IT costs., • Plan for future capital expenditure, infrastructure replacement and technology investment., • Ensure IT policies and procedures are documented, implemented and regularly reviewed., • Maintain appropriate IT risk registers and mitigation plans., • Ensure appropriate controls are in place for user access, permissions and account management., • Support compliance with applicable data protection, information security and regulatory requirements., • Maintain appropriate records and documentation relating to IT systems and infrastructure., • Work with HR, Compliance and senior management on IT-related organisational policies and risks., • Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation., • Establish appropriate governance for the use of AI, automation and emerging technologies., • Develop, maintain and regularly test IT disaster recovery and business continuity plans., • Ensure critical systems have appropriate backup and recovery arrangements., • Identify critical IT dependencies and potential points of failure., • Coordinate IT responses to major outages, incidents and emergencies., • Ensure lessons learned from significant incidents are incorporated into future improvements., • Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments., • Act as the senior point of escalation for significant IT issues., • Communicate technical information clearly to non-technical stakeholders., • Develop strong relationships with internal users and understand their technology requirements., • Ensure IT decisions consider organisational, operational, financial and user requirements., • Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services., • Significant experience working in a senior IT management or IT leadership position., • Proven experience managing an IT support function and technical teams., • Experience managing IT infrastructure across multiple locations or sites., • Experience managing IT projects and technology implementations., • Strong understanding of IT infrastructure, networks, systems and cloud technologies., • Experience with cybersecurity, information security and IT risk management., • Experience managing external IT suppliers and technology partners., • Experience managing IT budgets and technology expenditure., • Experience developing and implementing IT strategies and policies., • Demonstrable experience of managing, developing and motivating IT professionals., • Experience developing or delivering staff IT training and cybersecurity awareness programmes., • Experience identifying opportunities for AI adoption, automation or digital transformation., • Experience implementing technology solutions that improve operational efficiency and business processes., • Experience working within the education sector, higher education or a multi-site organisation., • Experience supporting Microsoft 365 environments and cloud-based technologies., • Experience with IT service management frameworks such as ITIL., • Experience with cybersecurity frameworks and industry best practice., • Experience implementing or managing enterprise systems and SaaS platforms., • Experience leading digital transformation programmes., • Experience managing IT services across multiple campuses or geographically dispersed locations., • Experience developing organisational AI policies, governance frameworks or responsible AI practices., • Experience implementing workflow automation and AI-enabled business solutions. The successful candidate should have strong knowledge of: • IT infrastructure and networking., • Microsoft 365 and cloud technologies., • Cybersecurity and information security., • Endpoint management and device security., • Server and network administration., • Backup and disaster recovery., • IT service management., • IT asset and licence management., • Systems integration and implementation., • IT governance and risk management., • Data protection and information security principles., • AI technologies, automation and emerging technology., • AI governance, responsible AI use and technology risk., • Technology procurement and vendor management., • IT project management., • Digital transformation and process improvement., • Strategic thinking and the ability to translate organisational objectives into an effective IT strategy., • Strong people management and leadership skills., • Excellent problem-solving and analytical ability., • Ability to prioritise competing demands and manage multiple projects., • Excellent communication and stakeholder management skills., • Commercial awareness and understanding of IT budgets and value for money., • Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences., • Strong organisational and project management skills., • Ability to work effectively under pressure and respond to critical incidents., • Proactive approach to identifying risks and opportunities., • Ability to lead organisational change and digital transformation., • Ability to communicate the benefits, limitations and risks associated with AI and automation., • Commitment to continuous improvement and service excellence., • Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience., • ITIL certification., • Cybersecurity or information security qualification., • Microsoft or other relevant technology certifications., • Project management qualification such as PRINCE2, Agile or equivalent., • Relevant AI, automation or digital transformation qualification or certification. Performance in the role will be assessed against agreed objectives, including: • IT service availability and reliability., • IT support response and performance., • User satisfaction with IT services., • Cybersecurity and information security performance., • Staff completion and effectiveness of IT and cybersecurity awareness training., • Reduction in cybersecurity awareness-related risks and incidents., • Successful delivery of IT projects., • Successful implementation of AI and automation initiatives., • Measurable efficiency and productivity improvements resulting from automation and AI., • IT budget management and cost efficiency., • Infrastructure reliability and lifecycle management., • Effective governance and responsible adoption of AI technologies., • Continuous improvement and digital transformation initiatives. UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity. We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role. Applicants must have right to work in the UK. All applications must be submitted online through the official UKMC careers page. Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process. #J-18808-Ljbffr

Transport for Greater Manchester (TfGM) is seeking a Resilience & Security Manager to strengthen the organisation's resilience and security preparedness.You will lead on risk assessment, business continuity and protective security, working with police, authorities and operators across the Bee Networ

The IT Service Continuity Manager (ITSC Manager) would be responsible for the overall delivery of business continuity and disaster recovery services for Capgemini clients. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limit

Site Manager - Highways & Civils / Groundworks Salary and Package - £45,000 to £62,500 per annum depending on experience, plus company vehicle or allowance, pension and additional benefits package. Location - North West England Full-time, Permanent Position About the Company An established and highly respected civil engineering contractor operating across the North West, delivering highways infrastructure, site works and sustainable construction solutions. The business has been built on strong ethical values, long-term relationships and responsible working practices, with significant investment in plant, recycling facilities and environmentally conscious project delivery. Why Join Them This Site Manager role offers long-term stability within a well-structured contractor known for consistent projects and strong staff retention. The company promotes a practical, supportive working environment where experienced Site Managers are trusted to run projects properly, with realistic programmes and collaborative teams. Work is primarily regional, providing continuity of projects without excessive travel, alongside opportunities to develop within a growing and secure business. About the Role The Site Manager will take a hands-on role overseeing civil engineering works across both highway schemes and site-based infrastructure projects, including Section 278 works. This is a practical position suited to a Site Manager comfortable being present on site, managing operations directly and maintaining high standards of safety, quality and delivery. Key responsibilities include: • Managing day-to-day site operations across civils and highways projects, • Supervising subcontractors, direct labour and plant activities, • Delivering Section 278 highway works in accordance with specifications, • Maintaining health and safety compliance and site standards, • Coordinating programmes and short-term planning activities, • Liaising with engineers, commercial teams and senior leadership, • Monitoring workmanship and ensuring quality requirements are achieved, • Managing RAMS, permits and site documentation, • Overseeing site logistics, materials and deliveries, • Maintaining communication with stakeholders and local authorities, • Identifying risks and resolving site challenges efficiently, • Supporting delivery to programme and commercial expectations The successful Site Manager will have strong experience within civil engineering environments, particularly highways and infrastructure works, and be confident leading teams in a hands-on capacity. Summary This is an excellent opportunity for an experienced Site Manager seeking a secure, long-term role with a reputable civil engineering contractor delivering varied and technically engaging projects. The position offers stability, autonomy on site and the backing of an established and well-organised business. Contact Mark at Up Front Recruitment for more information

An exciting opportunity for a technically strong Infrastructure Lead to take ownership of cloud, infrastructure and cyber security services within a growing organisation. Reporting to the Head of IT, you'll combine operational leadership with hands-on technical delivery, leading infrastructure projects from design through to implementation whilst helping shape the future technology estate. Client Details Our client is a growing organisation with a Microsoft-centric technology estate. As part of an ambitious technology transformation programme, the business is investing in infrastructure modernisation, cyber security, cloud technologies and business systems, creating an opportunity for an experienced Infrastructure Lead to play a key role in driving technical change and operational excellence. The environment includes Microsoft Azure, Microsoft 365, SharePoint, Power Platform, Azure SQL and a range of business-critical SaaS applications. The successful candidate will work closely with the Head of IT and wider leadership team to deliver both operational improvements and strategic technology initiatives. Description Reporting to the Head of IT, the Infrastructure Lead will be responsible for the management, design, implementation and continual improvement of the organisation's infrastructure, cloud and cyber security environments. This is not a role focused purely on management or supplier oversight. The successful candidate will be expected to remain technically hands-on, actively contributing to infrastructure projects, cloud migrations, technical problem solving and solution implementation while providing leadership across infrastructure operations. Key responsibilities include: Leading the design, implementation and support of infrastructure and cloud technologies Owning and developing the Microsoft Azure and Microsoft 365 environments Driving infrastructure modernisation, cloud optimisation and security improvement initiatives Leading backup, disaster recovery and business continuity capabilities Acting as the technical lead for infrastructure-related projects and transformations Supporting Microsoft tenant consolidation and Azure modernisation programmes Managing key technology suppliers and MSP relationships Challenging and validating third-party technical recommendations Acting as the infrastructure escalation point for complex technical issues Providing leadership and direction to internal technical resources Contributing to technology strategy, roadmaps and future investment decisions Ensuring services remain secure, resilient, scalable and aligned to business requirements Profile The successful applicant will be a technically credible infrastructure professional who has progressed into leadership roles whilst retaining strong hands-on engineering capability. You will demonstrate: Previous experience as an Infrastructure Lead, Infrastructure Manager, Senior Infrastructure Engineer or IT Manager Strong hands-on experience with Microsoft Azure and Microsoft 365 Experience personally delivering infrastructure projects, migrations and technical deployments Strong knowledge of networking, connectivity and cyber security principles Experience with Entra ID, identity and access management technologies Experience leading technical workstreams and infrastructure improvement programmes Experience managing MSPs and third-party technology suppliers Strong troubleshooting and technical problem-solving skills The ability to challenge suppliers and technical decisions from a position of expertise Excellent stakeholder management and communication skillsDesirable experience includes: Microsoft tenant migration projects Azure transformation programmes Infrastructure modernisation initiatives Cyber security improvement programmes Azure SQL Power Platform AI, automation or digital innovation projects Microsoft or ITIL certifications This role is particularly well suited to someone who enjoys remaining close to the technology and wants to combine leadership responsibility with genuine technical ownership.Job Offer £55,000 - £70,000 basic salary Performance-related bonus Hybrid working model - 3 days in office 2 days from home Significant ownership of infrastructure and cloud technologies Opportunity to lead major Azure and Microsoft 365 transformation initiatives Exposure to cyber security, cloud and modern workplace projects A chance to influence technology strategy and investment decisions High levels of autonomy and technical responsibility Long-term progression opportunities within a growing technology function The opportunity to make a visible impact across the organisation's technology landscape

Payroll Manager- 15-Month Fixed Term Contract Salary: £45,000 + excellent benefits Location: Salford Hybrid Working (3 days weekly office based) We're looking for an experienced Payroll Manager to join a fantastic business, on a 15-month fixed term contract, covering a period of maternity leave. Reporting to the Head of Group Finance, you'll take ownership of the payroll function, ensuring employees are paid accurately and on time, while maintaining compliance with all payroll legislation and statutory requirements. You'll also play a key role in developing the payroll processes, leading change initiatives and supporting the development of the Payroll team. This is an excellent opportunity for a payroll professional who enjoys balancing operational excellence with people leadership in a fast-paced and evolving environment. Responsibilities include: Lead the end-to-end payroll process, ensuring accurate and timely payroll delivery. Ensure compliance with all payroll legislation, HMRC requirements and pension regulations. Manage payroll reconciliations, reporting and statutory payments, including PAYE, NI and pensions. Prepare and oversee year-end payroll activities, including P60s, P11Ds and PSA requirements. Act as the escalation point for complex payroll queries and issues. Lead payroll improvement projects, including system enhancements, process optimisation and legislative changes. Manage overseas and casual payroll arrangements. Develop, coach and support the Payroll Supervisor, fostering a high-performing team culture. Maintain robust payroll controls, documentation and business continuity plans. Build effective relationships with internal stakeholders, auditors, pension providers and third-party payroll partners. Key skills & attributes: Ideally part or fully qualified CIPP Payroll Professional status Significant experience managing payroll operations and payroll teams Strong knowledge of UK payroll legislation, HMRC requirements and pension administration Proven leadership, coaching and stakeholder management skills Excellent analytical and problem-solving abilities Advanced Excel and reporting skills A continuous improvement mindset with experience driving process enhancements and change initiatives Please send a copy of your CV for consideration. TPBN1_UKTJ

Senior Buyer / Category Manager position with a well-established manufacturing business in Manchester, offering a salary of £60,000 - £65,000 plus bonus and a hybrid working arrangement. Client Details This role is within the FMCG industry and is based in Manchester. We're seeking a commercially astute Indirect Procurement / Senior Buyer / Category Manager to join a growing procurement function, driving strategic sourcing initiatives across a diverse range of indirect categories. This is an excellent opportunity for someone who enjoys combining strategic category management with stakeholder engagement, supplier development, and delivering measurable business value. Working in a hybrid environment, you'll partner with manufacturing sites and business functions across multiple locations to optimise spend, mitigate risk, and support operational excellence. Description As Senior Buyer / Category Manager, you will develop and execute sourcing strategies across a broad indirect spend portfolio, including: MRO (Maintenance, Repair & Operations) Engineering Services Facilities Management Utilities Site Services PPE Professional Services Waste Management Other indirect expenditure categoriesYou will play a key role in delivering cost optimisation, supplier performance improvements, contract governance, sustainability objectives, and long-term procurement value. Key Responsibilities Strategic Sourcing & Category Management Develop and implement category strategies aligned to business objectives. Lead end-to-end sourcing projects, tenders, RFQs and negotiations. Identify opportunities for cost optimisation and efficiency improvements. Apply Total Cost of Ownership (TCO) principles when evaluating suppliers and procurement solutions. Ensure procurement activity complies with company policies, governance standards and delegated authorities.Supplier Relationship Management Build and maintain effective supplier partnerships. Negotiate robust commercial agreements and contracts. Drive supplier performance, service improvements and innovation. Manage supplier risk, business continuity and contractual compliance. Support responsible sourcing and ESG objectives across the supply base.Stakeholder Engagement Partner with operational, engineering, manufacturing and corporate stakeholders. Understand business requirements and translate them into procurement strategies. Influence decision-making and provide commercial procurement expertise. Collaborate across functions to deliver procurement and operational objectives.Cost & Value Delivery Deliver validated savings and cost avoidance initiatives. Support annual budgeting and spend forecasting processes. Identify opportunities for supplier consolidation and specification improvements. Track and report procurement benefits and performance metrics.Market Analysis & Reporting Monitor market trends and supplier developments. Analyse spend data and procurement performance. Maintain accurate supplier, contract and sourcing records. Provide regular reporting and procurement insights to leadership teams. Profile We're looking for a proactive procurement professional who combines strong commercial acumen with excellent stakeholder management skills. Essential Experience Minimum 4 years' experience within Indirect Procurement, Strategic Sourcing or Category Management. Experience within a manufacturing, FMCG, industrial or engineering environment. Proven track record delivering savings and procurement value. Experience managing indirect spend categories and supplier relationships. Strong negotiation and contract management skills. Experience leading tender and RFQ processes from inception through to implementation.Skills & Attributes Strong stakeholder engagement and influencing skills. Commercially minded with excellent analytical capabilities. Ability to manage multiple projects and priorities simultaneously. Proactive and self-motivated approach. Excellent communication skills, both written and verbal. Resilient, adaptable and solutions-focused. Passion for continuous improvement and supplier innovationJob Offer Competitive salary of c £60,000 - £65,000 + Bonus Hybrid working model Opportunity to influence procurement strategy across multiple sites Exposure to a substantial indirect spend portfolio Career development within a dynamic manufacturing environment that is growing the team Collaborative and supportive leadership teamIf this sounds like something you'd be interested in exploring, I'd be delighted to share more information and discuss the opportunity in confidence. If you're interested in this role, apply now Please only apply if you have indirect procurement experience and live in the Manchester / North West area

Head of IT Department: Information Technology Reporting to: CEO/ COO Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday About UKMC and Unibridge Group UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Role The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. Key Responsibilities IT Strategy and Leadership Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group. Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation. Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements. Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience. Lead the development of IT policies, procedures, standards and governance frameworks. Ensure that IT services are scalable and capable of supporting organisational growth. Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements. Identify emerging technologies and assess their potential value to UKMC and Unibridge Group. IT Team Management Provide effective leadership and management of the IT department. Directly manage and support the ITR Manager and all IT Support Technicians. Define clear responsibilities, objectives and performance expectations for the IT team. Conduct regular one-to-one meetings, performance reviews and development discussions. Identify training and professional development requirements within the IT team. Ensure appropriate staffing levels and resource allocation across IT services. Promote a proactive, customer-focused and professional IT service culture. Manage workload, priorities and escalation processes across the IT function. Staff IT Training and Cybersecurity Awareness Develop and implement an organisation-wide IT training and awareness programme for staff. Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced. Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology. Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate. Ensure staff understand their responsibilities for protecting organisational, staff and student information. Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management. Develop guidance and training materials to support staff in using IT systems securely and effectively. Promote a culture of security awareness, responsible technology use and continuous learning across the organisation. IT Infrastructure and Systems Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services. Ensure systems are reliable, secure, appropriately maintained and fit for purpose. Oversee the installation, configuration, maintenance and replacement of IT hardware and software. Ensure appropriate monitoring of infrastructure and systems performance. Develop and maintain effective backup, disaster recovery and business continuity arrangements. Oversee IT asset management and lifecycle planning. Ensure IT systems are appropriately documented and maintained. Review and improve infrastructure to support multiple campuses, offices and operational locations. Cybersecurity and Information Security Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented. Identify, assess and manage IT security risks and vulnerabilities. Ensure appropriate protection of organisational, staff and student information. Establish and maintain cybersecurity policies, procedures and controls. Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures. Ensure appropriate response procedures are in place for cybersecurity incidents. Lead or coordinate investigations into significant IT security incidents. Promote cybersecurity awareness and good security practices across the organisation. Ensure IT practices support applicable data protection and information security requirements. Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes. IT Service Management Ensure the IT department provides an efficient, responsive and professional service to staff and students. Establish appropriate service standards, escalation procedures and response times. Monitor IT support performance, service levels and recurring issues. Identify opportunities to reduce recurring incidents and improve first-time resolution. Ensure appropriate ticketing and IT service management processes are followed. Develop a proactive approach to preventative maintenance and service improvement. Ensure major IT incidents are appropriately managed, communicated and escalated. AI, Automation and Digital Transformation Develop and implement an AI and automation strategy aligned with the wider business and IT strategy. Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery. Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration. Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group. Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security. Work with departments across the organisation to identify practical opportunities for AI adoption and process automation. Support staff in understanding how AI and automation can be used effectively and responsibly within their roles. Develop guidance, training and awareness initiatives to support appropriate use of AI technologies. Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment. Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience. Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training. Measure the impact and benefits of AI, automation and digital transformation initiatives. Systems and Digital Transformation Evaluate existing systems and identify opportunities for improvement and automation. Lead or support the implementation of new technology platforms and IT systems. Ensure technology projects are appropriately planned, resourced and delivered. Work with internal stakeholders to understand business and operational requirements. Assess the impact of new technologies on existing systems and processes. Support digital transformation initiatives across UKMC and Unibridge Group. Ensure appropriate testing, documentation, training and change management when introducing new systems.IT Projects Lead and oversee major IT projects from initial requirements through to implementation. Develop project plans, budgets, timelines and resource requirements. Coordinate internal teams, external suppliers and stakeholders. Monitor project progress, risks, dependencies and budgets. Ensure projects are delivered to agreed quality, time and cost requirements. Conduct post-implementation reviews and identify lessons learned.Supplier and Vendor Management Manage relationships with external IT suppliers, technology partners and service providers. Review supplier performance and ensure agreed service levels are achieved. Negotiate and manage IT contracts, licences and service agreements where appropriate. Obtain and evaluate quotations for IT equipment, services and technology solutions. Ensure value for money across IT expenditure. Maintain an accurate record of IT contracts, licences and renewal dates. Identify opportunities to consolidate suppliers and reduce unnecessary expenditure.IT Budget and Financial Management Develop and manage the annual IT budget in conjunction with senior management and Finance. Monitor IT expenditure and ensure spending remains within approved budgets. Develop business cases for significant technology investments. Ensure appropriate procurement processes are followed. Identify opportunities to improve value for money and reduce unnecessary IT costs. Plan for future capital expenditure, infrastructure replacement and technology investment. Governance, Compliance and Risk Ensure IT policies and procedures are documented, implemented and regularly reviewed. Maintain appropriate IT risk registers and mitigation plans. Ensure appropriate controls are in place for user access, permissions and account management. Support compliance with applicable data protection, information security and regulatory requirements. Maintain appropriate records and documentation relating to IT systems and infrastructure. Work with HR, Compliance and senior management on IT-related organisational policies and risks. Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation. Establish appropriate governance for the use of AI, automation and emerging technologies. Business Continuity and Disaster Recovery Develop, maintain and regularly test IT disaster recovery and business continuity plans. Ensure critical systems have appropriate backup and recovery arrangements. Identify critical IT dependencies and potential points of failure. Coordinate IT responses to major outages, incidents and emergencies. Ensure lessons learned from significant incidents are incorporated into future improvements. Stakeholder Management Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments. Act as the senior point of escalation for significant IT issues. Communicate technical information clearly to non-technical stakeholders. Develop strong relationships with internal users and understand their technology requirements. Ensure IT decisions consider organisational, operational, financial and user requirements. Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services. Person Specification Essential Experience Significant experience working in a senior IT management or IT leadership position. Proven experience managing an IT support function and technical teams. Experience managing IT infrastructure across multiple locations or sites. Experience managing IT projects and technology implementations. Strong understanding of IT infrastructure, networks, systems and cloud technologies. Experience with cybersecurity, information security and IT risk management. Experience managing external IT suppliers and technology partners. Experience managing IT budgets and technology expenditure. Experience developing and implementing IT strategies and policies. Demonstrable experience of managing, developing and motivating IT professionals. Experience developing or delivering staff IT training and cybersecurity awareness programmes. Experience identifying opportunities for AI adoption, automation or digital transformation. Experience implementing technology solutions that improve operational efficiency and business processes. Desirable Experience Experience working within the education sector, higher education or a multi-site organisation. Experience supporting Microsoft 365 environments and cloud-based technologies. Experience with IT service management frameworks such as ITIL. Experience with cybersecurity frameworks and industry best practice. Experience implementing or managing enterprise systems and SaaS platforms. Experience leading digital transformation programmes. Experience managing IT services across multiple campuses or geographically dispersed locations. Experience developing organisational AI policies, governance frameworks or responsible AI practices. Experience implementing workflow automation and AI-enabled business solutions. Knowledge and Technical Skills The successful candidate should have strong knowledge of: IT infrastructure and networking. Microsoft 365 and cloud technologies. Cybersecurity and information security. Endpoint management and device security. Server and network administration. Backup and disaster recovery. IT service management. IT asset and licence management. Systems integration and implementation. IT governance and risk management. Data protection and information security principles. AI technologies, automation and emerging technology. AI governance, responsible AI use and technology risk. Technology procurement and vendor management. IT project management. Digital transformation and process improvement. Leadership and Management Competencies Strategic thinking and the ability to translate organisational objectives into an effective IT strategy. Strong people management and leadership skills. Excellent problem-solving and analytical ability. Strong decision-making skills. Ability to prioritise competing demands and manage multiple projects. Excellent communication and stakeholder management skills. Commercial awareness and understanding of IT budgets and value for money. Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences. Strong organisational and project management skills. Ability to work effectively under pressure and respond to critical incidents. Proactive approach to identifying risks and opportunities. Ability to lead organisational change and digital transformation. Ability to communicate the benefits, limitations and risks associated with AI and automation. Commitment to continuous improvement and service excellence. Qualifications Essential Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience. Relevant senior IT management experience.Desirable ITIL certification. Cybersecurity or information security qualification. Microsoft or other relevant technology certifications. Project management qualification such as PRINCE2, Agile or equivalent. Leadership or management qualification. Relevant AI, automation or digital transformation qualification or certification. Key Performance Indicators Performance in the role will be assessed against agreed objectives, including: IT service availability and reliability. IT support response and resolution performance. User satisfaction with IT services. Cybersecurity and information security performance. Staff completion and effectiveness of IT and cybersecurity awareness training. Reduction in cybersecurity awareness-related risks and incidents. Successful delivery of IT projects. Successful implementation of AI and automation initiatives. Measurable efficiency and productivity improvements resulting from automation and AI. IT budget management and cost efficiency. Infrastructure reliability and lifecycle management. Effectiveness of disaster recovery and business continuity arrangements. Staff development and performance within the IT department. Compliance with IT policies, procedures and governance requirements. Effective governance and responsible adoption of AI technologies. Continuous improvement and digital transformation initiatives. Equality, Diversity and Inclusion UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity. We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role. Right to Work Applicants must have right to work in the UK. Application Process All applications must be submitted online through the official UKMC careers page. Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process

Our client is one of the fastest growing Managed Service Providers / MSP in Europe. A high volume of successful merger and acquitions has created further demand for a highly capable, delivery focused, customer centric, Service Delivery Manager. The pace is fast here. Really fast and at this time they are only seeking to engage with SDMs from the MSP arena due to this and all the M&A. Based from Manchester and surrounding area, you will likely enjoy hybrid working with three days a week working from home - 2 days customer site visits and the Manchester main office itself. You do not need to be worlking for a Managed Service Provider in your present role so long as you have done it for a few years at your previous one, miss the buzz and eager to return to the MSP Arena. The Service Delivery Manager will be responsible for ensuring the successful delivery, performance and continual improvement of managed IT services to a portfolio of strategic customers. This role owns the customer service experience, ensuring services deliver measurable business value while meeting contractual commitments, service levels and operational excellence standards. The Service Delivery Manager acts as the operational owner of the customer relationship and experience, responsible for service performance, customer satisfaction, service improvement and supporting long-term customer retention and growth. Working closely with technical teams, account management and leadership, the Service Delivery Manager ensures services are delivered efficiently, escalations are managed effectively, and opportunities for improvement and optimisation are proactively identified. Key Responsibilities • Customer Success & Strategic Relationship Management o Act as the primary operational owner for assigned customer accounts o Build trusted relationships with customer stakeholders, including IT leadership and executives o Ensure services deliver real business value aligned with customer objectives o Lead structured Service Review Meetings (monthly / quarterly) with customers o Provide proactive service recommendations and improvement plans o Ensure customers understand service performance, risks and opportunities Service Delivery • Ensure operational service targets and contractual requirements are consistently met by managing and tracking issues through to resolution and escalating to senior technical teams where required • Support service delivery across a broad technology stack, including Microsoft Windows, Active Directory, O365, networking, and cloud infrastructure, ensuring timely and informed service. • Ensure all service delivery processes and procedures are adhered to and continually refined, operating to ISO standards • Promote best practices within the service delivery function, supporting service quality and operational efficiency • Follow ITIL service management practices including Incident, Problem, Change Management and Continual Service Improvement • Use ITSM tools to log, monitor and resolve customer-facing incidents, maintaining accurate documentation to support knowledge sharing and ongoing improvement Customer Relationship Management • Coordinate and lead regular service review meetings and ad-hoc customer sessions, acting as the primary contact for all service-related queries • Build and maintain strong, trust-based relationships by understanding customer challenges, business goals and technical needs • Act as the central link between customers and internal technical escalation teams or external vendors, ensuring timely resolution and continuity of service • Proactively identify and escalate risks, applying mitigation measures to reduce disruption while maintaining a customer-focused approach Data Analytics & Reporting • Monitor, manage and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients • Create and maintain detailed service reports for customers, ensuring transparency and accountability • Deliver proactive reporting on licensing to support strategic decision making • Ensure all client documentation is accurate and up to date within the existing SDM framework Strategic Collaboration and Business Growth • Support IT strategy discussions and contribute to developing Technology Roadmaps that align with industry trends and evolving customer needs • Offer technical service guidance to fellow Service Delivery Managers, promoting collaboration, knowledge sharing and consistent service delivery • Collaborate with Account Managers and Solutions teams to identify and develop opportunities that expand service offerings and strengthen client relationships

Are you an experienced Transport Manager looking for your next exciting challenge? If you pride yourself on your ability to engage, lead, and motivate your team then please read on... We are a rapidly expanding successful group that encompasses all aspects of the meat trade, and we are currently recruiting for a Transport Manager to manage the Transport Operation at our Irlam, Manchester Site. This is a rare and exciting to join a fast paced 24 hour business and make a difference! Our business which is a catering butcher has over 100 years of experience in the meat and farming industries. All products are prepared in the factory at Manchester daily to each customer's specifications, packaged and labelled to and above legislation, and then delivered direct throughout the UK. About the RolePrimary responsibilities of the Transport Manager are; To lead and manage the day-to-day operation of the transport department, ensuring the smooth running and safe, legal, efficient and cost-effective delivery of all daily transport activities. The role is responsible for developing the transport team, maintaining high service standards, ensuring regulatory compliance, and overseeing the upkeep and maintenance of the transport depot and associated facilities. Key Responsibilities Leadership & People Management • Lead, motivate, support and develop the Transport Team Management, Supervisors and wider transport team including Despatch., • Manage recruitment, induction, performance, absence, disciplinary and development processes., • Promote a culture of safety, accountability, teamwork and continuous improvement. Transport Operations • Responsible for the upkeep and management of the Operators Licence, • Responsible for ensuring that the relevant records are maintained in respect of the Tachographs, • Plan and optimise daily delivery routes, ensuring efficient use of vehicles and resources whilst meeting customer service requirements and maximising operational efficiency and minimising costs., • Monitor operational KPIs, including route performance, delivery schedules and driver productivity and implement improvements to maximise service levels and productivity., • Respond to operational issues and implement solutions to minimise service disruption., • Manage transport budgets, labour costs, overtime and agency usage., • Support operational planning and business continuity during periods of disruption., • Manage, maintain and improve Third Party supplier relationships Compliance & Safety • Ensure compliance with all relevant transport legislation, Health & Safety requirements and company policies., • Maintain accurate records and ensure the department remains audit ready., • Investigate accidents, incidents and customer complaints, implementing corrective actions where necessary. Fleet Management • Ensure vehicles are available, roadworthy, maintained, serviced and repaired in accordance with legal and company and operational requirements., • Monitor vehicle defects, fleet availability, cleanliness and utilisation., • Liaise with maintenance providers and contractors to minimise vehicle downtime. Depot Management • Take responsibility for the safe, secure and efficient management of the transport depot. Customer & Business Performance • Build effective relationships with customers, suppliers and internal departments., • Resolve service issues professionally and identify opportunities to improve customer satisfaction., • Drive continuous improvement initiatives to enhance operational efficiency and reduce costs. Performance and Compliance • Monitor driver performance using telematics, KPIs and Operational reporting, • Address performance concerns through coaching, file notes and escalation where appropriate, • Investigate vehicle incidents, customer complaints and operational issues, escalating significant matters The base working hours for the role are Monday to Friday 08.00-17.00, including additional flexibility to meet business requirements including the weekend rota and on call and cover for Transport Management/Supervision. Working hours are ; Week 1 - Monday to Friday 09.00-18.00 Week 2 - Tuesday to Friday 09.00-18.00 and Saturday 06.00-22.00 Additionally, flexibility may be required to meet business needs. We would welcome applications with experience in the following areas: distribution, logistics, route planning, scheduling and as a Transport Manager, Transport Depot Manager, Transport Operations Manager, or Transport Supervisor. Benefits Discounted staff sales 20 days holiday plus some bank holidays Service holidays after 5 years of service Employee of the Month bonus On-site car parking Attendance Bonus Holiday Christmas Gift Benefits Staff sales 20 days holiday plus bank holidays Free car parking Birthday voucher Requirements You will have proven experience in a similar role in transport/logistics in a fast-paced environment. Strong written and verbal communication skills with the ability to lead and motivate your team and build strong relationships across the business. Excellent commercial acumen as you will have considerable budget responsibility. Excellent working knowledge of driver's hours, transport compliance, WTD, and tachograph legislation. Experience in using route planning software. Excellent organisation skills. Proven experience in working towards KPIs. Good IT skills, particularly Microsoft applications. A full UK driving licence. FLT counterbalance licence (desirable)

Senior Facilities Coordinator Manchester City centre Permanent Fully office based £30,000 - £34,500 Are you a proactive leader with a passion for delivering exceptional office and facilities management services? Our client, a leading law firm, is searching for an office coordinator to join their vibrant team in Manchester city centre! What You'll Do: As the Senior Facilities Coordinator, you will play a vital role in overseeing facilities coordination including document management and managing a team of facilities coordinators. Your responsibilities will include: Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers. Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management. Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high-quality service delivery and performance. Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded. Key Responsibilities Include: Ensuring the front of house service delivers excellent customer service at all times Assisting with administration including travel bookings Document management Working closely with a range of contractor and suppliers Managing AV equipment and ensuring smooth operations. Overseeing building maintenance, including minor repairs and upkeep. Ensuring cleanliness and hygiene across all common areas. Facilitating business continuity and effective waste management. Supervising health and safety compliance and emergency procedures. Managing office supplies, stationery, and equipment maintenance. What We're Looking For: To thrive in this role, you should possess: Experience: At least 2 years in a similar role, with experience in administration, facilities and team supervision. Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook). Attitude: A customer-focused, "can-do" mindset, with an approachable and cheerful demeanour. If you're ready to take on this exciting challenge and contribute to a thriving workplace, we want to hear from you! Apply today to become a key player in our client's facilities management team. To Apply: Please send your CV to (url removed) or call (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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A leading UK organization is seeking a Head of IT Disaster Recovery to ensure robust IT service recovery following incidents.This role involves leading technology resilience, working closely with executives, and aligning with regulatory expectations.Candidates should have significant experience in c

Barker Ross Recruitment are currently recruiting for several Warehouse Operatives/Handballers for one of our clients, a leading cold store business based in Grimsby.

Contract Personnel Ltd is recruiting a Warehouse Operative for an ongoing contract in Snetterton.The role runs Monday to Friday with afternoon/evening shifts from 13:00 to 21:00, offering stable, weekday hours.You will be responsible for picking, packing, labeling, and preparing orders for dispatch,

A leading UK organization is seeking a Head of IT Disaster Recovery to ensure robust IT service recovery following incidents.This role involves leading technology resilience, working closely with executives, and aligning with regulatory expectations.Candidates should have significant experience in c