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Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: · Lead and manage the performance of Customer Service, Operations Coordinators and office staff. · Set team priorities and allocate workloads to meet operational targets. · Manage office rotas and ensure adequate cover during absences and peak periods. · Conduct one-to-ones, appraisals, performance reviews and team meetings. · Monitor attendance, compliance and adherence to company procedures. · Coach and develop staff to deliver excellent customer service and operational performance. · Foster a positive, accountable and collaborative team culture. · Ensure high standards of customer communication across phone, email and resident updates. · Handle escalated complaints and complex customer issues, driving effective resolutions. · Monitor customer feedback and identify opportunities for service improvement. · Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. · Ensure jobs are accurately scheduled, prioritised and completed within service standards. · Monitor engineer diaries, workloads, overdue jobs and follow-on works. · Liaise with engineers, subcontractors and internal teams to minimise delays. · Oversee purchase orders, parts management and job completion processes. · Support emergency response planning and operational continuity. · Produce and analyse performance reports, KPIs and operational dashboards. · Identify trends and implement actions to improve service delivery and efficiency. · Present performance updates and recommendations to management. · Support client meetings, KPI reviews and contract reporting. · Ensure compliance with client requirements and contractual standards. · Support the mobilisation of new contracts and operational processes. · Monitor costs, expenditure and purchasing to support budget control. · Identify cost-saving opportunities and operational efficiencies. · Lead continuous improvement initiatives and implement best practices. · Develop and maintain procedures, templates and operational documentation. · Ensure compliance with GDPR, safeguarding, company policies and quality standards. · Support internal, client and ISO audits, maintaining accurate records. · Identify, manage and escalate operational risks and compliance issues. · Build strong relationships with clients, managers, engineers and support teams. · Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. · Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: · Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. · Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. · Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. · Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. · Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. · Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. · Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. · Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. · Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. · High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. · Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. · A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now

Additionally, the IT Manager leads the recruitment, training, and performance management of IT staff, maintains disaster recovery and business continuity plans, and manages budgets and vendor contracts to optimize resources and ensure smooth technology operations. Ability to work in a school environ

Our client, a global software solutions company, are recruiting for a SaaS Sales Account Manager to join their UK office in Watford. They have an established global team and would like to extend the UK team accordingly. The individual will support solution offerings with both existing and new clients in the UK with a key focus on revenue growth and retention. They are seeking a strong salesperson, keen to add value in the ability to leverage technology and provide best practice in the field of crisis management. With a fantastic salary and earning potential, great benefits and opportunity to work for a hugely successful and interesting global company, this is an excellent opportunity to progress your career! What’s in it for you? Salary: Up to £55k, OTE £90k+ Hours: 8.30am-5.30pm Monday to Friday - hybrid working, 2 days in the office, 3 from home 22 days holiday plus 1 additional day per year of service (up to 25 days) Healthcare Pension Free parking onsite Regular social events Key responsibilities: With your ‘go-to’ sales approach you will be a key driver for international growth Taking responsibility for key strategic accounts from day one, ensuring customers receive a first-class product and service Identify, propose and close opportunities to grow revenue with each client Together with the team, you will be winning tenders and complex deal challenges and will know what it takes to win key accounts with large organisations You will be part of a UK and Dubai team driving new business success by understanding user requirements and keeping close relationships with customers/prospects What the employer is looking for: 3-5 years of Saas tech industry experience managing multi-level blue chip accounts Happy to travel around the UK Success-driven character with a focus on customer orientation and relationship-building ‘Can-do’ mindset that enables the ability to generate leads via diverse funnels and follow up on existing opportunities Ideally with experience/knowledge in Security and Crisis Management or Risk Management/Business Continuity Well organised with experience of Salesforce for CRM and Sales Forecasting purposes Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted

Supporting business areas with the creation, review and maintenance of Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs). Coordinating Business Continuity Champions and supporting awareness initiatives across the business. This is a replacement hire within a small, high-profile

Full-time, 4 on 4 off shift pattern, 12-hour shifts.We are seeking a reliable and hardworking.This is an excellent opportunity for an individual looking to develop their career within a fast-paced logistics and warehousing environment.You will play a vital role in ensuring goods are received, stored

We are recruiting an experienced.Air Freight Warehouse Operative.This is a day shift role with genuine progression into a Supervisory position for the right candidate.Air freight cargo warehouse experience.Valid Counterbalance FLT licence (internal or external).Based within 10–12 miles of Slough.O

Our client is a well-established and growing manufacturing and distribution business based in Leeds. This is an excellent opportunity to join a successful business offering good working conditions, training, development and genuine long-term stability.

An exciting opportunity has arisen for an experienced WAREHOUSE operative to join a well-established and growing air freight operation based in the Heathrow area.This role is ideal for someone with a background in air cargo warehousing who enjoys working in a fast-paced environment and takes pride i

Warehouse Operative, Aspatria, hourly pay rate is £12.Our client a manufacturer & local employer of choice.Is looking to recruit a temporary, ongoing basis.Hours of work are Mon - Thurs 07:30 - 16:00.To support the efficient operations of the warehouse by receiving, storing, extracting and the

Warehouse & Administration Operative.We are currently recruiting for a reliable and organised.Warehouse & Administration Operative.This is a temporary role where you will be working across both the.Working between the warehouse and office throughout your shift.Picking, packing and preparing

Warehouse Operative Temp to Per role.Warehouse Operatives are responsible for the safe and efficient handling of lighting, rigging and other supporting rental assets, ensuring the highest adherence to inventory controls and service delivery levels.Warehouse Operatives also support Equipment

Warehouse Operative/Forklift Driver.Overtime opportunities + pension + progression + Training + Good work-life balance.Are you a Warehouse Operative or similar wanting to advance your career within a rapidly growing family run Air freight and European haulage Services company with great core values

Warehouse Operative - Greenford (UB6).We are seeking a physically fit and reliable Warehouse Operative for a role in Greenford.This is a temporary-to-permanent position; we are looking for a dedicated individual to join the team with a view to moving onto our internal payroll.Ensuring all goods are

GENERAL WAREHOUSE OPERATIVE ROTATING SHIFTS IMMEDIATE STARTS POTENTIAL TEMP TO PERMS DN15 * Due to increase in workload our client are now lokoing for people to join their team The role will include, packing goods, quality checking, as well as recycling faulty products There is a lo

Handle and monitor all QuickSTAT & Sterling Aviation consignments ensuring compliance with all agreed company policies.Process all Import & Export consignments as they transit through the LHR facility.Upon receipt of consignments at Quick International all consignments must undertake our Goods In pr

The role involves working in a chilled environment, ensuring that products are handled safely and efficiently to meet customer and business requirements.

Warehouse Operative – Permanent.Monday–Friday, 5 days per week, on-site We are currently recruiting on behalf of our client for a Warehouse Operative to join their team on a permanent basis at their Watford site.This is an excellent opportunity for an organised, reliable and hardworking individu

Warehouse Operative/Counterbalance Forklift Driver.Monday to Friday, 9:00am – 6:00pm.We are recruiting on behalf of a well-established logistics and distribution company for a reliable and motivated.Counterbalance Forklift Licence.This is a fantastic opportunity to join a busy warehouse team with

Warehouse Operatives Required DN16 3UA.Keeping the store clean and organised.Following health and safety procedures.General warehouse duties as required.Previous warehouse experience is beneficial but not essential.Must be reliable, punctual, and have a good work ethic.Able to undertake manual handl

Thrive group are acting as an Employment Business with respect to this vacancy.

To facilitate the smooth running of the business in relation to stock and stores control.

Job Title: Night Shift Warehouse Operative.Warehouse Operatives are responsible for the safe and efficient handling of lighting, rigging and other supporting rental assets, ensuring the highest adherence to inventory controls and service delivery levels.Warehouse Operatives also support Equipmen

Weekly Pay | Full Training | Potential Permanent Opportunities.We are currently recruiting for.This is a fantastic opportunity for individuals looking for.As a Warehouse Operative, your duties will include:.Picking and packing products accurately and efficiently.Checking products to ensure they meet

This is a stable, long-term opportunity within a business known for its experienced workforce and low staff turnover.

Our prestigious manufacturing client are now recruiting a full time and permanent warehouse operative to join their growing team and provide a business-critical service within a fast moving and successful company.

Join a Market-Leading Distribution Business. Backed by a globally recognised manufacturer of acrylic products, the business has built an excellent reputation for quality, service and reliability and offers a stable working environment with low staff turnover.

WAREHOUSE OPERATIVE – NIGHT SHIFT.We are currently recruiting for.Operatives may also be required to work within a.This is a physically active and fast-paced warehouse role, requiring reliability, good attention to detail and the ability to work effectively as part of a team.Voice picking and LLOP

WAREHOUSE OPERATIVE PACKING SCUNTHORPE IMMEDIATE STARTS ONGOING ROLES ROTATING SHIFTS Due to increased workloads our client, a fantastic packaging company, are now looking for warehouse operatives to join their team This role is a ROTATING SHIFTS role so you must be able to work

Our client, a well-established.This is a great opportunity for reliable and hardworking individuals looking for.Day shifts (exact start and finish times to be confirmed prior to start).Picking and packing customer orders.Loading and unloading deliveries.Sorting and organising stock within the wareho

Right Now Group is currently recruiting.As a Warehouse Operative, you'll play a vital role in ensuring freight is received, processed and dispatched accurately and efficiently.Responsibilities of a Warehouse Operative:.Loading and unloading vehicles safely.Receiving, checking and booking in incoming

Looking for a reliable, stable part-time role with a friendly local business? Associated Optical is a growing UK distributor supplying specialist eyewear, low vision products, and sunglasses across the UK.

An excellent opportunity has arisen for an experienced Warehouse Operative to join a successful and well-established distribution business in Weybridge.

Warehouse Operative – Morning shift.Gap personnel are currently recruiting for the role of Warehouse Operatives in Swindon, SN25.The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 9 warehouse operatives.Ideal candidate mus

Job Title: Warehouse Operative.Monday - Friday or Tuesday - Saturday or Sunday - Thursday.Rotating shift weekly 06:00-14:00 / 14:00-22:00 with fixed weekend timing 09:00-17:00.Job Overview:Primary duties include, however are not limited to:.Picking and Packing - manual handling involved.Loading & Un

DO YOU NEED A JOB? - WE HAVE THE PERFECT ROLE FOR YOU!.We are Hiring for Warehouse operatives!.General warehouse operatives needed for a fast-paced, busy warehouse inAvonmouth, Bristol.This isa great opportunityto work for one the UKs largest high street retailers!.General warehouse operative duties

We are currently looking for experienced Warehouse Operatives to join a busy warehouse team based in Snetterton.This is a great opportunity for reliable and hardworking individuals seeking ongoing work in a fast-paced warehouse environment.As a Warehouse Operative, you will be responsible for pickin

At Billington Foods, we love creating fantastic food.From our production sites in Scunthorpe and Wellingborough, we supply a menu-wide range of products to the UK's Foodservice, Retail and B2B markets.Our expertise spans chilled and frozen sauces and soups, frozen pies and desserts, and we're also p

Warehouse Operative – Afternoon shift only.Gap personnel are currently recruiting for the role of Warehouse Operatives in Swindon, SN25.The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 9 warehouse operatives.Ideal candid

Act as central command during recovery scenarios, aligning technology, business, and third parties.

Reporting to the Operations Manager and working in a small team this is a fantastic opportunity to join a well-established company.

JDR Recruitment are recruiting for a Warehouse Operative / FLT driver to join our client based in Middlewich CW10 This is a fantastic opportunity to our client who is growing business, this position is temporary to permanent Location: Middlewich CW10 Salary: £13. JDR is acting as an Employment Busi

Act as central command during recovery scenarios, aligning technology, business, and third parties.

Contract type: Ongoing (Agency role) Shift: 14:00 - 22:00, Monday to Friday, with on-call rota for weekends and rotational bank holiday working About the Company Our client is a leading railway infrastructure company dedicated to delivering excellence within the rail industry.They are seeking commit

A leading UK organization is seeking a Head of IT Disaster Recovery to ensure robust IT service recovery following incidents.This role involves leading technology resilience, working closely with executives, and aligning with regulatory expectations.Candidates should have significant experience in c

This vacancy is advertised by an Employment Business where you will be engaged as a contractor through a 3rd party provider.