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IT Helpdesk Support Analyst \n Onsite - Inside IR35 \n We are looking for an experienced IT Helpdesk Support Analyst to join our client's busy IT team on a contract basis. Based at their Coventry site, you'll provide hands-on IT support across both office and warehouse environments, ensuring users receive a high level of technical support and customer service. \n This is a varied, fast-paced role that requires someone who enjoys being visible on-site, is happy to get involved wherever needed, and can confidently support a wide range of IT issues. As part of the role, you'll also participate in an on-call rota which includes nights and weekends, so flexibility is essential. Key Responsibilities\n\n • Provide 1st and 2nd line IT support to office and warehouse users.\n, • Troubleshoot and resolve hardware, software and network issues.\n, • Manage user accounts, permissions and security through Active Directory.\n, • Deploy and maintain devices using SCCM.\n, • Support printers, label printers and other peripheral devices.\n, • Assist with the setup, maintenance and troubleshooting of handheld scanners and other mobile devices.\n, • Build, configure and deploy desktops, laptops and associated hardware.\n, • Escalate complex issues where appropriate while maintaining ownership through to resolution.\n, • Support IT projects, upgrades and site initiatives as required.\n, • Participate in the on-call support rota to provide out-of-hours assistance.\nSkills & ExperienceEssential\n\n, • Strong commercial experience within an IT Helpdesk or IT Support role.\n, • Experience supporting Active Directory.\n, • Experience using SCCM for software deployment and device management.\n, • Strong printer support and troubleshooting experience.\n, • Excellent customer service and communication skills.\n, • Ability to prioritise workloads and work independently.\n, • Full UK driving licence and access to your own vehicle.\nDesirable\n\n, • Experience supporting handheld scanners, RF devices or other handheld/mobile devices.\n, • Previous experience within a logistics, warehousing or manufacturing environment.\n, • Experience supporting both office-based and operational users.\nThe Ideal Candidate\n You'll be someone who enjoys working in a hands-on environment and isn't afraid to roll up your sleeves to solve problems. You'll be equally comfortable supporting office staff and colleagues working on the warehouse floor, understanding the importance of keeping business-critical operations running. \n You'll be proactive, approachable and thrive in a busy operational environment where no two days are the same. \n \n IT Helpdesk Support Analyst \n \n Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. \n Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation \n We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

We are a Coventry-based IT Managed Service Provider helping businesses stay secure, productive and connected. We deliver managed IT support, cyber security, Microsoft 365 and Azure cloud services, telecoms, connectivity, web and hosting solutions. \n About the role: \n As an IT Support Apprentice, you will be one of the first points of contact for customers who need technical help. With guidance from the service desk team, you will learn how to log, investigate, troubleshoot and resolve support requests while keeping customers clearly informed. \n As part of a small, growing team, you will have closer access to experienced engineers and business leaders. You will receive practical mentoring, gain visibility across the business and experience a wider variety of responsibilities than may be available in a large internal IT department. \n Our culture is built around learning, collaboration, accountability and opportunity. We want apprentices to feel supported from day one, develop valuable technical and professional skills, and build a long-term career in technology. \n Responsibilities: \n\n • \n Answer incoming support calls and respond to requests received by email or through the service desk \n • \n Log incidents, service requests and changes accurately in the ticketing system \n • \n Keep customers updated in clear, professional and non-technical language \n • \n Provide first-line support for Microsoft 365, Outlook, Teams, Windows and common business applications \n • \n Assist with password resets, account creation, access changes, user onboarding and offboarding \n\n Desirable skills: \n\n • \n Experience using Microsoft 365, Windows or Microsoft Teams \n • \n Experience building, upgrading or troubleshooting computers or home networks \n • \n Interest in cloud computing, networking, cyber security or telecoms \n\n Additional requirements: \n\n • \n Ability to work full-time from our Coventry office \n • \n A UK driving licence as future customer-site visits may be required \n • \n A DBS check will be undertaken \n • \n Genuine interest in IT, technology and helping people \n\n Entry requirements: \n\n • \n 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject \n • \n GCSE Maths and English (or equivalents) at grades 3+ (D or above) \n • \n Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject \n\n You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. \n If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. \n For more information please visit the UK ENIC website. \n Working week: Monday to Friday, 9am to 5:30pm \n Benefits: \n\n • \n 20 days annual leave plus all UK bank holidays \n • \n Christmas shutdown, giving you additional time to relax and recharge over the festive period (included within your annual leave entitlement) \n • \n Monthly team lunches or dinners, providing the opportunity to celebrate successes and socialise with colleagues \n • \n Complimentary drinks, snacks and healthy food options available in the office \n • \n Access to a modern staff kitchen and breakout facilities in our new Coventry office \n • \n A friendly, supportive and collaborative working environment \n • \n Ongoing training, mentorship and certification opportunities \n • \n Clear career progression within a growing technology business \n • \n Exposure to the latest Microsoft, cloud, cyber security and telecommunications technologies \n\n Future prospects: \n This company is a firm advocate for apprenticeships and their talent strategy is based around home grown talent. There is permanent employment available with natural career progression to 2nd Line and beyond following successful completion of the apprenticeship. \n About QA: \n Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. \n Interested? Apply now!

Carpenter Job in Coventry Our specialist Trades & Labour team are seeking a CSCS card holding Carpenter for a job in Coventry. Working on behalf of the Principal contractor, you will be completing a range of 2nd fix works on this new build residential project. This is initially a short term role, which could lead to a long term contract. A Carpenter must: Hold a CSCS card Have full PPE (Personal Protective Equipment - Hard Hat, boots, hi-vis, gloves & goggles) Have Own Tools Be hard working, reliable and punctual Have good communication skills and be able to work alone on your own initiative or as part of a teamFor more information please call Dale at (phone number removed) Please note MadiganGill are an equal opportunities employer and do not discriminate

Engineer Plumbing & Heating Systems For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Job Title: Engineer Plumbing & Heating Job reference Number: 694415-1377-26223 Industry Sector: Engineer, Heating Design Engineer, Mechanical Design Engineer, Heat Pump Engineer, Plumbing, HVAC, Boiler, Gas, Pipes, Fittings, Fixings, Oil, Heat Pump, Underfloor Heating, Bathroom, Air Source Heat Pump, Ground Source Heat Pump, Installer, Service, Install, House Builder, Commercial, Residential Area to be covered: Coventry and surrounding areas Remuneration: £40,000 - £45,000neg Benefits: Company van, Fuel card & Comprehensive Benefits Package The role of the Engineer Plumbing & Heating Systems will involve: Engineer role responsible for the maintenance, service and reactive repair works for domestic & commercial gas/heating systems underfloor heating, AHUs and boilers for a range of residential and commercial projects. Field based position carrying out plumbing and heating installations, repairs and maintenance across customer sites Diagnosing faults and providing effective solutions across plumbing, heating and associated systems Travelling to customer sites to complete works safely, efficiently and to a high standard Liaising directly with customers to understand requirements and provide professional technical advice Completing jobs to specification while maintaining accurate records and ensuring compliance with relevant regulations Working independently while representing the company professionally The ideal applicant will be an Engineer Plumbing & Heating Systems with: Must have extensive experience as an Engineer or have closely related job responsibilities Must have experience installing or servicing one or more of the following; air source heat pumps, boilers, bathrooms, underfloor heating, heating systems or closely related Highly advantageous to have both 1st fix and 2nd fix experience Ideal to have both domestic xrnqpay and commercial experience Customer focused with excellent communication and service skills. A highly motivated individual, who is flexible and has an excellent work ethic Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions within: Engineer, Heating Design Engineer, Mechanical Design Engineer, Heat Pump Engineer, Plumbing, HVAC, Boiler, Gas, Pipes, Fittings, Fixings, Oil, Heat Pump, Underfloor Heating, Bathroom, Air Source Heat Pump, Ground Source Heat Pump, Installer, Service, Install, House Builder, Commercial, Residential

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. You'll be working within private networks, Where we find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? We're recruiting a Specialist Engineer (Routing) to join our team in the West Midlands, supporting a major telecommunications customer. This is an excellent opportunity to join a highly skilled team delivering critical network services and transformation programmes within a complex operational environment. What will you be doing? You will be responsible for routing design, validation, and circuit production for SDH/PDH telecommunication services across major client Optical Transmission Networks. These services range from 64Kb to 2Mb, including Ethernet over SDH, following detailed routing specifications. Working within a supportive, growth-focused team, you will also provide 2nd and 3rd line network engineering support at customer sites. This includes managing complex technical incidents, maintaining clear communication with specialist engineers and client personnel, and ensuring SLA compliance. You will also be expected to follow contract governance processes and consistently prioritise site health, safety, and operational standards. What youll bring? Youll bring extensive operational experience, ideally within complex technology delivery environments, along with strong technical knowledge of network transmission systems such as Ericsson OMS and ABB Fox. Essential to success in this role is proven experience using FNT for network routing and inventory management, with knowledge of Cramer and SIAT (impact analysis tooling) highly desirable. You should have hands-on experience with NMC/NMS environments and a solid understanding of SDH/PDH, MPLS, and DWDM technologies. Excellent communication and customer-facing skills are essential. These roles will support the delivery of both business-as-usual (BAU) operations and project activities, including the Optel Gen3 programme, which will require a degree of out-of-hours working. You will conduct root cause analysis for major incidents, contribute to SLA and performance metrics, and participate in a rotational on-call schedule as part of the team. Due to the nature of the work, candidates must hold, or be eligible to successfully obtain and maintain, UK Security Check (SC) clearance. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!, • Discretionary bonus scheme, • 25 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us!About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGROUPTIND1 JBRP1_UKTJ

Cadent Gas Ltd is seeking an Associate IT Field Technical Analyst to deliver hands-on 1st and 2nd line IT support to field users. You will manage local IT infrastructure, maintain hardware stock, and audit assets while building strong relationships across teams. You will champion best practices, aim

Recruitment Services is currently recruiting a Transport Administrator for our client in Coventry (CV2).

Carpenter Job in Coventry Our specialist Trades & Labour team are seeking a CSCS card holding Carpenter for a job in Coventry. Working on behalf of the Principal contractor, you will be completing a range of 2nd fix works on this new build residential project. This is initially a short term role, which could lead to a long term contract. A Carpenter must: Hold a CSCS card Have full PPE (Personal Protective Equipment - Hard Hat, boots, hi-vis, gloves & goggles) Have Own Tools Be hard working, reliable and punctual Have good communication skills and be able to work alone on your own initiative or as part of a teamFor more information please call Dale at (phone number removed) Please note MadiganGill are an equal opportunities employer and do not discriminate

The Candidate Excellent attention to detail A can do attitude with great team working skills Experience of supporting and administering the latest Microsoft technologies The Role Manage tickets 1st and 2nd line service tickets in line with SLA's, keeping customers well infor

Our client is offering and excellent salary and car allowance and looking for someone to make their long-term next career mov. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. Our client is urgently looking for a Surr

A leader in the provision of fire protection services and works within large residential contracts and other public sector projects are currently looking for experienced 2nd fix and fire door carpenters to join their team. A strong background in carpentry and joinery. Experience upgrading and remedi

You will support enterprise networking environments across Cisco, Meraki and other technologies, resolving complex incidents and acting as a key escalation point. Join one of the UK's largest MSPs, with ongoing training, progression, and excellent benefits including private medical insurance and gen

The successful candidate will focus on credit risk management and support liquidity risk monitoring and reporting. With a minimum of 3 years' experience, the Analyst will manage a portfolio of counterparties, conduct financial analysis, and contribute to risk reporting processes. This full-time role

We are looking for a 2nd Engineer to join a dredger as soon as possible. Dredger experience is mandatory. Engineering and Quality Assurance.

Assisting with Windows 11, iOS and Android device enrolment, configuration and troubleshooting. The role will focus on end-user support, Microsoft technologies, endpoint management, incident resolution, and contributing to wider IT projects and continuous improvement initiatives. Diagnosing and reso

You'll troubleshoot Microsoft infrastructure, cloud technologies and end-user environments, acting as escalation point for 1st Line Engineers and assisting with project work. You’ll troubleshoot complex technical issues, maintain customer infrastructure and play a key role in delivering upgrades,

You’ll provide hands-on support across servers, networking, Microsoft 365 and broader infrastructure, and take ownership of complex issues. This Service Desk‑focused role offers progression as you troubleshoot, document work, and communicate effectively with users and clients. Morson Human Resou

Candidates should have a basic understanding of contractual principles and strong organisational skills. This full-time, permanent position offers an excellent salary package with generous leave and benefits. A leading educational institution in the UK seeks an Assistant Contracts Negotiator to mana

TOOLS & EQUIPMENT: Lathes and drills with common accessories, overhead crane and hand trucks, various power grinders, precision measuring equipment, miscellaneous hand tools. Works under general supervision with guidance and direction available on unusual set up and operating problems. Sets speed, f

Ideal candidates have strong customer-facing communication, deep knowledge of IT infrastructure, and hands-on experience with Windows servers, Active Directory, VMware ESXi, and security best. You will provide level 2 IT support for key incidents, perform desktop, server and network maintenance, and

You will provide advanced technical support across networking and security, diagnose incidents, and ensure service requests are handled to a high standard. You will perform second-line diagnostics, work with clients via phone and email, manage tickets to meet SLA targets, and maintain thorough docum

Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. A leading IT consu

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day. Hands‑on exp

Candidates should demonstrate strong technical proficiency and adaptability in a fast-paced environment. Ideal candidates will possess advanced skills in CT imaging, patient communication, and adherence to safety protocols. This role is perfect for professionals looking to expand their experience in

You will troubleshoot hardware, software, networking and connectivity, support wired and wireless networks, VPNs and mobile technologies, and assist with Microsoft Teams telephony and end-user devices while delivering excellent. This role provides 1st and 2nd line support across a busy multi-site en

The successful candidate will diagnose and resolve hardware/software issues, manage AD/Entra and 365 environments, and travel to sites across the UK and Europe as required. The role focuses on end-user support, Microsoft technologies, and contributing to IT projects and improvements. Michael Page is

This role involves delivering first and second-line support across Microsoft 365 and Windows systems, with responsibilities including troubleshooting hardware and software, and supporting network functions. Candidates should have strong experience in IT support and the ability to work on-site five d

You’ll be responsible for providing advanced technical support to Wavenet customers, diagnosing and resolving network incidents, and ensuring service requests are handled to the highest standard. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspective

You’ll be responsible for handling escalated support issues, working closely with 1st and 3rd line engineers, and ensuring high-quality service delivery across a diverse client base. Staffing and Recruiting and Technology, Information and Media. Troubleshoot and resolve escalated incidents and ser

In a fast-paced environment, you’ll troubleshoot, monitor, and resolve service issues, collaborating with specialist teams and external partners while contributing to continuous improvement and coaching others. You will provide advanced technical support, own complex incidents and help keep critic

You will manage IT tickets using Jira, respond to incidents, and provide hardware, software and systems support. This permanent, full-time role offers a salary of £35k per year plus bonus and the opportunity to deliver high-quality IT service within a collaborative environment. Proactive Appointmen

You’ll join a collaborative team with real influence over how our Service Desk operates, leading on escalations, working hands‑on with Microsoft 365, Azure, Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we

This role requires a technically capable and customer-focused individual who can manage multiple priorities, work effectively under pressure, and take ownership of issues through to resolution. As a 2nd Line Network Engineer, you will be responsible for providing technical support and issue resoluti

You will provide high-quality 2nd line IT support, triage and resolve tickets, and assist with larger IT projects across UK offices. Key responsibilities include supporting Windows and macOS environments, Microsoft 365, AD/Exchange, and IT service management tools, with occasional travel to other UK

The role involves delivering 1st and 2nd line support, troubleshooting IT systems, and improving processes. Ideal candidates should have strong Windows/macOS skills and experience with Microsoft 365.

Troubleshoot and resolve issues across routing, switching, wireless, security, and broadband technologies. Provide 2nd line technical support for networking and connectivity-related incidents and service requests. Strong understanding of VLANs, VPNs, routing, switching, and network security principl

You’ll be responsible for providing advanced technical support to Wavenet customers, diagnosing and resolving network incidents, and ensuring service requests are handled to the highest standard. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspective

The Industrial Control Systems (ICS) 2nd Engineer supports the Lead ICS Engineer in maintaining and improving the plant’s industrial control systems and cyber security framework. Ability to work independently and collaborate across engineering, operations, and IT teams. DCS, PLC, SCADA, and server

You will provide 1st and 2nd line support, troubleshoot hardware, software and network issues, support Microsoft 365 and Windows, set up devices, manage user accounts, and contribute to IT projects while delivering excellent customer service. Newman Personnel represents a well-established business s

You will diagnose and resolve network incidents, provide advanced technical support, and ensure requests are handled to the highest standard. You will collaborate with clients via phone and email, manage tickets to meet SLAs, and maintain thorough documentation. This hands-on role requires strong tr

Hill Group UK is seeking an ICT Technical Analyst to provide first and second line IT support across offices and more than 70 live sites. You will troubleshoot devices, configure PCs and support infrastructure projects, ensuring systems work fast and correctly. This hands-on, people-facing role blen

You will respond to customer IT support calls in person, by phone, or email, and work with the 2nd line escalation process to resolve issues efficiently. The role requires strong technical knowledge of IT infrastructure, network devices, and Microsoft platforms, with a focus on delivering high-quali

Based in Billericay with hybrid working (4 days in the office, 1 day at home), you will handle Windows troubleshooting, M365 admin tasks, Intune, PowerShell, and SQL-based applications while developing your skills. The role focuses on resolving technical incidents and providing high-quality end-user

Technical Analysts must have a good understanding and ability to work unsupervised on desktop, network and server support. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. The Technic

Install, configure, and maintain end-user software and applications - This includes Microsoft Applications such as Teams, Exchange, SharePoint, and other business applications which are SQL based. Prior experience in 2nd Line + roles where you will be expected to trouble shoot and resolve software a

This role involves providing 1st and 2nd level IT support, managing support requests, and participating in IT projects. Candidates should have 5-7 years of experience in helpdesk roles within engineering or similar fields, and possess relevant technical and educational qualifications.

You will use Laser Tracker, Faro Arm, and Photogrammetry systems, collaborate with Engineering, Manufacturing, and Quality teams, and contribute to safe, accurate, and precise workmanship, with. This on-site role focuses on dimensional inspections and adherence to engineering drawings and GD&T stand

A strong understanding and experience of the Microsoft desktop and server stack including Windows 10, Windows Server, Office 365 and Microsoft Azure. To provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickl