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  • Email support Specialist
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    Email support Specialist
    10 hours ago
    $22–$27 hourly
    Full-time
    Holbrook Park, Lakewood

    Job Description Caring Senior Service is seeking a professional, compassionate, and detail-oriented Email Support Specialist to join our Customer Service / Support team. This remote position provides an opportunity to support seniors, families, caregivers, and prospective clients by delivering timely, accurate, and respectful assistance through email and other approved communication channels. The Email Support Specialist will serve as an important point of contact for customers and families seeking information about Caring Senior Service. The successful candidate will respond to inquiries, provide information about available services, document customer interactions, coordinate follow-up, and escalate concerns when appropriate. The ideal candidate has excellent written communication skills, strong attention to detail, patience, and a genuine desire to help people. Experience in healthcare, senior care, home care, customer service, or administrative support is preferred. Responsibilities: Respond to incoming email inquiries promptly and professionally. Provide accurate information about Caring Senior Service and available services. Assist seniors, family members, caregivers, and prospective clients with questions and requests. Communicate with customers in a compassionate, respectful, and helpful manner. Research customer questions and provide appropriate information or next steps. Schedule appointments, assessments, consultations, and follow-up communications when applicable. Document customer interactions and correspondence accurately in company systems. Follow up on customer requests to ensure appropriate and timely resolution. Escalate urgent, sensitive, or complex matters to the appropriate team member. Maintain accurate customer records and protect confidential information. Collaborate with office staff, caregivers, management, and other departments to resolve customer concerns. Maintain knowledge of company services, policies, procedures, and customer-support processes. Assist with administrative and customer-service tasks as assigned. Requirement: Previous experience in customer service, email support, healthcare, home care, call center, or administrative support preferred. Excellent written communication skills with strong grammar, spelling, and attention to detail. Ability to write clear, concise, professional, and compassionate email responses. Strong organizational and time-management skills. Excellent problem-solving and follow-up abilities. Ability to manage multiple customer inquiries and prioritize tasks effectively. Comfortable using email, CRM systems, scheduling software, Microsoft Office, Google Workspace, or similar tools. Ability to learn new software and company procedures quickly. Ability to work independently and effectively as part of a remote team. Reliable high-speed internet and a professional workspace suitable for remote work. Ability to maintain confidentiality and handle customer information responsibly. Senior care, healthcare, or home-care experience is a plus. Bilingual communication skills are a plus. Skills & Competencies Email customer support Written communication Customer service Professional communication Empathy and active listening Problem solving Data entry CRM systems Appointment scheduling Organization and time management Multitasking Confidential information handling Remote-work skills Team collaboration Benefits Depending on employment status and eligibility, Caring Senior Service may offer: Competitive compensation Medical insurance Dental insurance Vision insurance Paid time off Paid holidays Sick leave Retirement savings opportunities Life insurance Employee assistance programs Professional development and training Career growth and advancement opportunities Flexible work arrangements Remote work opportunities Supportive and collaborative team environment Ideal Candidate The ideal candidate is dependable, compassionate, organized, patient, and customer-focused. They should enjoy helping seniors and families, communicate professionally through written channels, and remain calm and courteous when handling customer concerns. Experience supporting seniors, families, healthcare clients, or home-care customers is highly valued. Join Caring Senior Service and help us provide exceptional support and compassionate service to seniors and their families. Compensation, benefits, work schedule, and employment conditions are subject to company policy, position requirements, eligibility, and applicable law. Only benefits actually offered by Caring Senior Service should be included in the final posting.

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  • Ice Cream Server - Platte St (Denver)
    Ice Cream Server - Platte St (Denver)
    6 days ago
    $19.29 hourly
    Full-time
    Highland, Denver

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring part-time Scoopers to join our Platte St ice cream shop in Denver, CO. Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We're looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream! Part Time Scoopers at Van Leeuwen's scoop shops make $19.29 per hour + an average of an additional $4-$7 per hour in tips! Tips are based on averages and subject to seasonal fluctuation.Our team members must have availability to work at least three shifts per week and be available to work past 12am. JOB RESPONSIBILITIES • Greet every guest warmly, with enthusiasm and genuine hospitality, • Able to scoop and serve guests all menu items while maintaining quality and presentation standards, • Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings, • Prepare all fresh, house made menu items daily, • Accurately operate our Square POS System for a seamless guest checkout process, • Ability to become familiar with all food safety procedures and follow them as required, • Maintain store cleanliness, following proper sanitation guidelines, • Complete daily tasks, including stocking, inventory, and cleaning, • Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards JOB REQUIREMENTS • Must be 18 years of age or older, • Genuine passion for ice cream and desserts, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to thrive in a fast-paced environment, • Available to work 3 days a weeks (including nights and weekends past 12 am), • Reliable, on time and ready for every shift, • Food handlers certificate required WHY VAN LEEUWEN? • Competitive Pay + Tips, • Flexible Scheduling, • Free Ice Cream (One menu-item while on shift), • Positive team environment, • Career development and growth opportunities, • Opportunity to be part of a growing, fun brand! Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Hourly Range $19.29---$19.29 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Ice Cream Server - Larimer Sq (Denver)
    Ice Cream Server - Larimer Sq (Denver)
    7 days ago
    $19.29 hourly
    Full-time
    Central, Denver

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring part-time Scoopers to join our Larimer Sq ice cream shop in Denver, CO. Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We're looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream! Part Time Scoopers at Van Leeuwen's scoop shops make $19.29 per hour + an average of an additional $4-$7 per hour in tips! Tips are based on averages and subject to seasonal fluctuation.Our team members must have availability to work at least three shifts per week and be available to work past 12am. JOB RESPONSIBILITIES • Greet every guest warmly, with enthusiasm and genuine hospitality, • Able to scoop and serve guests all menu items while maintaining quality and presentation standards, • Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings, • Prepare all fresh, house made menu items daily, • Accurately operate our Square POS System for a seamless guest checkout process, • Ability to become familiar with all food safety procedures and follow them as required, • Maintain store cleanliness, following proper sanitation guidelines, • Complete daily tasks, including stocking, inventory, and cleaning, • Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards JOB REQUIREMENTS • Must be 18 years of age or older, • Genuine passion for ice cream and desserts, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to thrive in a fast-paced environment, • Available to work 3 days a weeks (including nights and weekends past 12 am), • Reliable, on time and ready for every shift, • Food handlers certificate required WHY VAN LEEUWEN? • Competitive Pay + Tips, • Flexible Scheduling, • Free Ice Cream (One menu-item while on shift), • Positive team environment, • Career development and growth opportunities, • Opportunity to be part of a growing, fun brand! Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Hourly Range $19.29---$19.29 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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