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Job DescriptionLocation: Remote Reply at: Jobs@sourcedge.com FACETS SENIOR CLAIMS PROCESSOR Job Description: • 5 Years Facets Claims Adjudication Experience, • The Claims Examiner must maintain production and inventory standards compliant with Claims Administration requirements, • High school diploma or equivalent required, • Must have 5+ years of relevant claim processing experience in healthcare industry (managed care or TPA Company) to support our clients, • Possess high productivity and quality standards within a claims processing automation environment, • Knowledge of CPT, HCPC, ICD-10 codes, • Knowledge of HMO, PPO, Medicare and Medicaid plans, • Knowledge of Medical terminology, • Computer with 2 Monitors, • High Speed Internet Connection, • Ability to work remote 8 hour day, Mon-Fri. Responsibilities: • The claims examiner is responsible for accurate and timely adjudication of claims for the Health Plans lines of business, • Primary duties include analysis and resolution of claims, including reviewing pended claims and manually resolving based on client specified direction and criteria, including third-party liability claims, • The claims examiner must be able to work independently, effectively prioritizing work in a production environment that frequently changes to meet production standards and contractual requirements, • Success in this position will be based on the individual's ability to effectively prioritize work, identify, and resolve complex concerns in a professional manner, and work in a team environment to achieve and maintain production and audit standards, • Timely and accurate processing and adjudication of all types of claims from assigned workflow queues, • Compliance with state, federal and contractual requirements to Claims Administration, • Demonstrate a thorough knowledge of the Plan's claims processing procedures as provided in training materials and proficiency with the core and ancillary system applications, • Demonstrates the ability to think analytically to resolve complicated claim issues and identify appropriately when to escalate issues for review, • Ability to review and apply Plan directives and desktop procedures to claims, following step by step guidelines, • Claim analysis of coding and billing compliance, potential third-party liability, accurate coordination of benefits (COB), benefit application including limitations and restrictions, pre-existing conditions, subrogation, medical necessity and other claim investigation as appropriate, • Complete all mandatory claims training/refresher courses, • Actively participates and supports department and organization-wide efforts to improve efficiencies while supporting departmental goals and objectives, • Complete all mandatory compliance and corporate training, • Must be able to adapt to a changing work priorities and requirements and perform other duties as directed to support the overall functions of Claims Administration and support of staff without boundaries within the Plan

Job DescriptionSeeking Independent Contractors to Perform Insurance Property Surveys! Davies Risk Services is looking for independent contractors to perform insurance property surveys. This is a great opportunity for full-time or part-time work. Our contractors survey both residential and commercial properties. The survey includes taking photos of the property, obtaining property details and overall conditions, providing reports in a timely manner and submitting a report online. All Survey reports need to be submitted through the PC/Desktop to include attachments. What is needed to perform Duties: Reliable Car so you can drive to your inspections, Microsoft computer operating Windows 10 or newer, smartphone or digital camera, reliable home internet, Basic Computer and Communication skills. Coverage Area: Hampton Manor, NY Davies offers best in class onboarding and with all the support needed to be successful! Apply Today: https://daviesriskservices.applytojob.com/apply/QgYSlJocln/Independent-Insurance-Loss-Control-Inspector Please include your home zip code in any correspondence. Loss Control Video Link: https://vimeo.com/1069348047/081c092448 We only consider applications submitted through our official hiring portal. We do not utilize sites like Facebook or Telegram App to recruit or interview potential employees or contractors. If you have been directed to provide any information through any another method other than our career portal, please email us at drsrecruiting@us.davies-group.com. Davies Risk Services is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate. Powered by JazzHR QpGUj7WPkh

Job DescriptionEnterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.- The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.- Additional demonstrated knowledge and experience in the following areas:- Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.- Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.- Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.- Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have:- VMware server and VDI understanding/experience.- Knowledge of PKI.- MS Windows 2003 Terminal Server.- MS Windows 2008R2 Server.- Cisco UCS.- Broadworks.- Polycomm.- BlackBerry, iOS, Android OS.- Project Management Professional (PMP).- ITIL.- CISSP. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $28.00 – $32.00 per hour Schedule: Part-time, on-call. Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): • Accrued Paid Time Off, • Medical, Dental, Vision, and Life Insurance, • 401(k) Plan, • Employee Referral Program At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure. What You will Do: In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review. • Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases, • Obtain in-person recorded statements from claimants, witnesses, and involved parties, • Capture detailed scene photographs to support investigative findings, • Prepare comprehensive, factual, and well-organized investigative reports within required deadlines, • Review case materials and identify inconsistencies or areas requiring further inquiry, • Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met, • Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards, • Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates, • Operate investigative equipment, including digital recorders and cameras, with proficiency and accuracy Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply. Requirements: What We are Looking For: • Exceptional attention to detail and accuracy, • Strong work ethic with a willingness to learn and adapt, • Team-oriented mindset and open-minded attitude, • Ability to thrive in a focused, detail-driven, and repetitive environment, • Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook, • Excellent written and verbal communication skills What You Will Bring: • 3-5 years of experience working as a field investigator required, • Prior experience with multi-lines investigations strongly preferred, • Reside within a 60-mile radius of the posted location required, • Multi-lingual is a plus, • High school diploma or equivalent required, • College degree strongly preferred, • Proficient reading skills and ability to follow directions required, • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required, • Flexible to work overtime preferred, • Regular, predictable, and full attendance, as assigned, is an essential function of the job, • Willingness to work the required schedule, • Complete a Command Investigations, LLC employment application, submit to pre-employment tasks as required for employment Physical Requirements: The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The employee will be required to remember and understand certain instructions, guidelines, or other information., • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion., • The employee will be required to sit, stand, and/or walk for long periods at a time., • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad., • Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity. About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Assist with the installation, configuration and maintenance of critical network infrastructure supporting ESD’s HQ, datacenter, and remote office locations. Assist in troubleshooting and resolving LAN and WAN related performance and equipment issues. Monitor and optimize network services and provide end user support for all network related devices and equipment. WORK PERFORMED: • Install, configure, maintain, and administrate network related infrastructure, services, equipment, and software necessary to support ESD’s critical business functions., • Rack, stack, power and provide management connectivity for network equipment., • Monitor and optimize the performance of enterprise SD-WAN and internet connectivity., • Install, configure, and manage Juniper network switch stacks and associated infrastructure., • Evaluate new and leading-edge network technologies for possible inclusion within the enterprise topology., • Liaise with third party vendors to manage new and upgraded services being implemented., • Utilize vendor portals to create, track and manage support and service tickets., • Assist with the management of ESD’s Active Directory Infrastructure., • Assist with the management of network file storage services in Azure NetApp Files (ANF)., • Assist with the management of Virtual Server workloads in Azure VMware Solution (AVS)., • Assist with the management of Horizon Virtual Desktop Infrastructure (VDI) in Azure., • Utilize network management best practices and monitoring tools to investigate and resolve network related performance issues., • Assist with integrating technologies from different vendors in a heterogeneous networking environment., • Support the installation, configuration and troubleshooting of IT infrastructure at ESD’s satellite offices., • Mentor junior networking staff and supervise network related projects as directed., • Travel to various remote office locations as necessary., • Assist in IT Disaster Recovery efforts, testing and documentation., • Perform other related duties as required by IT management. MINIMUM REQUIREMENTS: • Proven experience in Juniper network routing and switching or other routing and switching platform., • Proven experience in routing and switching command line experience., • Knowledge of SD-WAN infrastructure and management principles., • Familiarity with cloud computing architecture including virtual desktop, storage and backup/recovery., • Expertise with Enterprise wired and wireless network systems., • Familiarity with ISP management., • Experience with Network Monitoring Systems., • Expertise with Group Policy, DHCP and DNS management., • Ability to independently manage a project and coordinate with network and data center technicians., • Must be able to work under deadlines and in an environment where priorities shift., • Must be able to collaborate and coordinate across organizational disciplines (security, networking, procurement, Help Desk, etc.)., • Must be able to function as a team leader., • Strong verbal and written communication skills., • Ability to multi-task and deliver results within accepted timeframes., • Relevant Experience required: Experience in a Network Engineer role. Education Level Required: Education Level required: Bachelor’s degree in an IT related discipline with minimum of 3 years’ experience in related field; Or a 2-year degree with a minimum of 5 years’ experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Knowledge & Skills Required Software / hardware: Juniper switches and routers, SD-WAN and ISP management experience, Microsoft Server operating systems (OS) 2016 - Current, Windows (OS) 10+, Cloud computing architecture, Active Directory management, EXSi, VOIP, SAN/NAS, Enterprise wireless solutions, Dell Server Hardware, Cat 6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Wyse thin clients, HP and Ricoh Printers. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills. Employee Relations: Role requires analytical and active listening skills; as well as the ability to multi-task and manage daily workload. Must work with end users at all levels of the organization.

Job DescriptionISSOEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an Information Systems Security Officer (ISSO) with DIACAP and/or RMF experience who has deep expertise in security assessment documentation to support Dept. of Commerce systems and efforts to achieve their Authorization to Operate (ATO). This position is located at the client site in the Herbert Hoover building in Washington, DC. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you’ll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review systems to identify potential security weaknesses and recommend improvements to amend vulnerabilities, implement changes, and document upgrades. - Maintain responsibility for managing cybersecurity risk from an organizational perspective. - Identify organizational risks, prioritize those risks, and maintain a risk registry for escalating and presenting those risks to senior leadership.- Provide security guidance and IS validation using the National Institute of Standards and Technology (NIST) RMF, DoC, and local security policies.- Providing configuration management (CM) recommendations for information system security software, hardware, and firmware and coordinating changes and modifications with the ISSM, Security Control Assessor (SCA), and Authorizing Official (AO).- Maintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes.- Support security authorization activities, including transitioning from the legacy Information Assurance Certification and Accreditation Process (DIACAP) to compliance with the DoC RMF.- Provide subject matter expertise for cyber security and trusted system technology. - Apply advanced technical knowledge and analysis of specialized functional areas in task requirements to develop solutions to complex problems.- Research, write, review, disposition feedback, and finalize recommendations regarding cyber security policy, assessment and authorization assessments (A&As), security test and evaluation reports, and security engineering practices and processes. - Conduct research and write risk assessment reports to include risk thresholds, evaluation, and scoring.- Support analysis of the findings and provide expert technical guidance for mitigation strategies, including implementation advice on the cyber security risk findings, and other complex problems. Qualifications:- Bachelor’s Degree.- A minimum of five (5) years experience as an Information Assurance (IA) Analyst, ISSE, ISSO, or similar role in ATO package development, including generating security documentation for requirements, security control assessment, STIG and IAVA compliance, Standard Operating Procedures, test results, etc.- eMASS experience.- Professional security certification such as: CCNA Security, CySA+, GICSP, GSEC, CompTIA Security+ CE, SSCP, or higher.- Strong desktop publishing skills using Microsoft Word and Excel.- Experience with industry writing styles such as grammar, sentence form, and structure.- Ability to multi-task in a deadline-oriented environment. Ideally, you will also have:- CISSP, CASP, or a similar certificate is preferred.- Master's Degree in Cybersecurity or related field.- Strong initiative, detail orientation, organizational skills, and aptitude for analytical thinking.- Demonstrated ability to work well independently and as a part of a team.- Excellent work ethic and a high commitment to quality. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

POSITION DESCRIPTION Field Engineer – End User Devices & Hands and Feet Support Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time ESSENTIAL FUNCTIONS AND RESPONSIBILITIES End-User Device Support Provide on-site support for desktops, laptops, printers, mobile devices, and other peripherals. Perform hardware diagnostics, repairs, upgrades, and installations. Troubleshoot and resolve software-related issues, including operating systems, applications, and patches. Configure and provision end-user devices based on organizational standards. Hands and Feet Support Act as the on-site technical resource for remote IT teams, assisting with physical tasks such as hardware replacements, cable management, and device installations. Perform basic network troubleshooting and assist in resolving connectivity issues. Support server room activities, including racking and stacking equipment, cable patching, and hardware inspections. Incident and Request Management Respond promptly to service requests and incidents raised by end users or IT teams. Document and escalate unresolved issues to higher-level support teams. Ensure timely resolution of issues within defined SLAs. Inventory and Asset Management Maintain accurate records of IT assets, including end-user devices and peripherals. Assist in tracking and managing inventory levels for spare parts and equipment. MINIMUM QUALIFICATIONS Education · Bachelor’s or master’s degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential. • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES · Proven experience in providing on-site support for end-user devices and IT hardware. · Strong knowledge of Windows, macOS, and mobile operating systems. · Hands-on experience with hardware diagnostics, repairs, and installations. · Basic understanding of networking concepts, including LAN, WAN, and Wi-Fi troubleshooting. · Familiarity with IT service management tools and ticketing systems. · Excellent problem-solving and troubleshooting skills. · Strong communication and interpersonal skills. Preferred Skills (Good-to-Have) · Certifications such as CompTIA A+, ITIL Foundation, or equivalent. · Experience with Active Directory, Office 365, and remote support tools. · Knowledge of server hardware and basic data center operations. · Familiarity with imaging and deployment tools (e.g., SCCM, MDT). · Experience in working in multi-site environments. Work Environment · Requires travel to various locations to provide on-site support. · Ability to lift and move IT equipment as needed. · Availability for on-call support and flexible working hours. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Desktop Admin position: Albany, NY In person interview needed. Candidates with fake experience are advised not to apply. To avoid fake experiences, if the client decides to interview you, they will validate all previous experiences for all projects as well as work documents (h1B, GC). Please be prepared to provide these. Any fraudulent document will be forwarded to USCIS fraud division by default. Location: Albany, NY Duration: 12 months Onsite from day 1 Responsibilities Respond to all service requests. Use of Lansweeper, ITSM, and remote desktop to provide level 2 technical support to over 4000 DOH staff, monitoring work queues, opening, updating and closing ITSM incidents. Document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation. Acts as a single point of contact for users of the Departments Information Technology (IT) services and directs questions and report problems regarding services and products. Installation of desktop hardware/ peripherals and printers. Candidate may be expected to lift equipment that may weigh up to 50 lbs. And be required to run cables under desks and other furniture. Installation of individual software packages, as needed for all users. Skills Needed 36 months experience managing support requests on a level 2 help desk. 36 months experience resolving hardware and software issues and troubleshooting Window 10 /11 or OS. 36 months experience utilizing VMware vSphere to support virtual desktops including linked clones. 36 months experience using Lansweeper, Remote desktop and Active Directory, all three are required. 36 months experience using ITSM service desks. 36 months experience configuring and installing windows-based hardware, peripherals, network printers and thin clients. 36 months experience imaging computers. 36 months experience supporting Outlook 12 Months experience with the installation and support of O365 in an enterprise environment. 12 months experience troubleshooting Win10/11 OS and applications.bfb3568a-762b-4989-884b-a9682aa104ca

Job Description Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term earning potential through commissions, bonuses, and residual income. About the Opportunity We're seeking motivated professionals who want more than just another job. This is an opportunity to build a long-term career with a nationally recognized organization that promotes from within and rewards performance. Whether you're experienced in sales or simply coachable and driven to succeed, you'll receive the training, mentorship, and support needed to grow into leadership. Work 100% remotely while helping clients make important financial protection decisions that create real impact for their families. Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and families who have requested information about their benefits and protection options. You'll educate clients, recommend appropriate coverage, and guide them through the enrollment process while building long-term relationships that generate recurring income. Responsibilities Contact qualified leads to schedule virtual client appointments Conduct virtual benefit consultations and present customized protection solutions Guide clients through the enrollment process with professionalism and care Build lasting client relationships that support long-term retention Work closely with your manager through ongoing coaching and development Consistently improve your skills through training and mentorship Qualifications Required Laptop or desktop computer with a working camera Life insurance license or willingness to obtain one Basic computer proficiency and comfort working remotely Must reside in the United States or Canada Professional communication skills and a reliable internet connection Preferred Previous sales or customer service experience Strong interpersonal and relationship-building skills Coachable, self-motivated, and goal-oriented mindset Passion for helping others and delivering exceptional client experiences Compensation and Benefits Average first-year earnings: $69,000 through commissions and bonuses Long-term earning potential: Increased income through performance, client renewals, and leadership opportunities Commission-based compensation with residual income opportunities, stock options, and promotion-from-within career advancement. Key Benefits 100% remote work-from-home career Flexible scheduling within a career-focused environment High-quality leads provided - no cold calling friends or family Comprehensive medical, dental, and prescription benefits Unionized position with stock options Ongoing training, coaching, and mentorship from experienced leaders Leadership advancement and management opportunities Collaborative virtual team culture with ongoing recognition and support How to Apply If you're looking for a career that offers flexibility, purpose, and unlimited growth potential, we'd love to meet you. Apply today to begin the interview process and learn how you can build a successful career from home. Compliance Statement We are an Equal Opportunity recruiter and welcome applicants from all backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We may use automated tools, including artificial intelligence (AI), to screen and assess candidates. These tools support and do not replace human decision-making. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. Employment is commission-based. Contact us if you require accommodations during the application process.

Job Description Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term earning potential through commissions, bonuses, and residual income. About the Opportunity We're seeking motivated professionals who want more than just another job. This is an opportunity to build a long-term career with a nationally recognized organization that promotes from within and rewards performance. Whether you're experienced in sales or simply coachable and driven to succeed, you'll receive the training, mentorship, and support needed to grow into leadership. Work 100% remotely while helping clients make important financial protection decisions that create real impact for their families. Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and families who have requested information about their benefits and protection options. You'll educate clients, recommend appropriate coverage, and guide them through the enrollment process while building long-term relationships that generate recurring income. Responsibilities Contact qualified leads to schedule virtual client appointments Conduct virtual benefit consultations and present customized protection solutions Guide clients through the enrollment process with professionalism and care Build lasting client relationships that support long-term retention Work closely with your manager through ongoing coaching and development Consistently improve your skills through training and mentorship Qualifications Required Laptop or desktop computer with a working camera Life insurance license or willingness to obtain one Basic computer proficiency and comfort working remotely Must reside in the United States or Canada Professional communication skills and a reliable internet connection Preferred Previous sales or customer service experience Strong interpersonal and relationship-building skills Coachable, self-motivated, and goal-oriented mindset Passion for helping others and delivering exceptional client experiences Compensation and Benefits Average first-year earnings: $69,000 through commissions and bonuses Long-term earning potential: Increased income through performance, client renewals, and leadership opportunities Commission-based compensation with residual income opportunities, stock options, and promotion-from-within career advancement. Key Benefits 100% remote work-from-home career Flexible scheduling within a career-focused environment High-quality leads provided - no cold calling friends or family Comprehensive medical, dental, and prescription benefits Unionized position with stock options Ongoing training, coaching, and mentorship from experienced leaders Leadership advancement and management opportunities Collaborative virtual team culture with ongoing recognition and support How to Apply If you're looking for a career that offers flexibility, purpose, and unlimited growth potential, we'd love to meet you. Apply today to begin the interview process and learn how you can build a successful career from home. Compliance Statement We are an Equal Opportunity recruiter and welcome applicants from all backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We may use automated tools, including artificial intelligence (AI), to screen and assess candidates. These tools support and do not replace human decision-making. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. Employment is commission-based. Contact us if you require accommodations during the application process.

Job DescriptionIT SYSTEMS & SUPPORT SPECIALISTWe are seeking a detail-oriented IT professional to serve as our IT Systems & Support Specialist, supporting the day-to-day technology needs of the organization. The role's primary focus is on database support, application support and deployment, and report creation, along with help desk support, documentation and records maintenance, policy and procedure development, and routine system maintenance. The ideal candidate is organized, disciplined, and eager to learn.RESPONSIBILITIES: • Own and administer company databases, ensuring data accuracy, integrity, and availability., • Perform routine database tasks such as writing queries, entering and cleaning up records, and validating data., • Support projects that connect databases with other business systems, including integrations between core platforms such as ERP and payroll/HR., • Install, configure, and update internally hosted web-based and desktop applications., • Work with employees to understand their software needs and help fulfill requests., • Identify and recommend internal applications that improve clarity, efficiency, or other operational needs., • Support end users with application access, setup, and troubleshooting., • Coordinate application updates and verify functionality after changes are made., • Build, run, and maintain reports that support business needs., • Gather reporting requirements from staff and format outputs for clarity., • Verify report accuracy and help users interpret results., • Respond to and resolve help desk tickets as part of a three-person support team., • Provide first- and second-line support for hardware, software, and access issues, escalating complex issues as needed., • Document team procedures, system configurations, and workflows, and maintain accurate IT records, including asset inventory, accounts, and configuration details., • Draft, maintain, and improve IT policies and standard operating procedures., • Support CMMC implementation and ongoing compliance maintenance.REQUIRED QUALIFICATIONS:, • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience., • 2-4 years of experience in an IT support, database, or systems role., • Experience administering relational databases and writing SQL queries., • Experience supporting and maintaining web-based and desktop applications., • Experience creating and maintaining reports., • Familiarity with integrating business systems such as ERP and payroll/HR platforms., • Solid PC hardware and software troubleshooting skills., • Proficiency with Microsoft 365 applications., • Strong work ethic, organization, and discipline, with the ability to follow direction and apply feedback., • Clear, proactive communication of progress, blockers, and completion status., • Detail-oriented and meticulous in record keeping and documentation., • Effective time management and the ability to handle multiple priorities., • Ability to maintain confidentiality and handle sensitive information responsibly.PREFERRED QUALIFICATIONS:, • Relevant certifications, such as CompTIA A+, a Microsoft data/SQL associate certification, or other Microsoft certifications., • Experience with ERP report creation., • Familiarity with CMMC and NIST 800-171 requirements., • Effective use of AI tools to assist with coding, troubleshooting, documentation, and routine tasks.Salary: $65,000 – $85,000 annually plus benefits Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Job Description SGI Global is seeking an IT Support Specialist to provide information technology support services for the U.S. Attorney's Office (USAO), Northern District of New York. The primary purpose of this position is to provide day-to-day technical support to end users by installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripheral equipment. The IT Support Specialist will assist with desktop support, user account management, equipment deployment, network connectivity, and other IT-related functions to ensure uninterrupted operations for the USAO. Job Duties • Provide desktop and end-user technical support to USAO personnel in person, by phone, email, and through the help desk ticketing system., • Install, configure, maintain, troubleshoot, and repair desktop computers, laptops, printers, scanners, copiers, telephones, mobile devices, video conferencing equipment, and other IT hardware., • Diagnose and resolve hardware, software, operating system, network, and peripheral device issues., • Install software updates, security patches, and operating system upgrades., • Configure and support user accounts, including password resets and account maintenance., • Assist with setup, configuration, and troubleshooting of network equipment and connectivity issues., • Perform routine maintenance and inventory management of IT assets and equipment., • Support office relocations by installing and configuring computer workstations and related equipment., • Assist with electronic records management and the secure disposal of electronic media., • Provide user orientation and training on hardware, software, and standard office technology., • Identify recurring technical issues and recommend process improvements., • Maintain accurate documentation of work performed and support activities., • Perform other IT support duties as assigned. Qualifications • Bachelor's degree in Information Technology, Computer Science, or a related field., • Minimum of three (3) years of professional experience providing general IT support., • Experience installing, configuring, troubleshooting, and maintaining desktop hardware, software, and peripheral devices., • Working knowledge of Microsoft Windows operating systems., • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and Adobe Acrobat., • Experience supporting printers, scanners, mobile devices, and other office technology., • Working knowledge of Windows Server and Apple iOS is preferred., • Excellent customer service, communication, and problem-solving skills., • Strong organizational skills and attention to detail., • Ability to work independently and as part of a team., • U.S. Citizenship required., • Ability to obtain and maintain a DOJ Public Trust background investigation. SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Job Posted by ApplicantPro

Job DescriptionLegal AssistantEmployment Type: Full-Time, Entry LevelDepartment: Legal As a CGS Legal Assistant, you will work under the direction of a Supervisory Paralegal or Project Supervisor. You will provide litigation and administrative support to a group of United States Attorneys. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide two legal assistants to perform the following job duties to support attorneys, investigators, and paralegals:Provide a variety of direct legal support assistance services to include:- Receive and review incoming material and independently determines the need for assembly and preparation of a variety of legal documents, e.g., charging instruments, motions, orders, pleadings, deposition notices, trial subpoenas and grand jury subpoenas. In preparation of documents, considers the nature and the status of the case involved.- Proofread and edit drafts of legal documents such as motions, orders, correspondence, discovery requests and responses, and other pleadings. Complete variable aspects of preparing recurring legal documents that conform to the rules governing their style and format.- Electronically file documents on behalf of and at the directive of the attorneys with the appropriate state or federal court, applying knowledge of local court rules and practices.- Provide assistance with trial preparation by performing duties such as independently compiling trial notebooks and witness and exhibit lists.- Prepare and track grand jury subpoenas and returns. Aid in processing and organizing legal data and other supportive material. Organize, process and copy documents in accordance with requirements. Assemble record materials for court filings.- Compose original letters that require a good working knowledge of legal procedures and specialized terminology, e.g., transmittal of pleadings, requests for extensions of time in certain cases, advising of actions taken or developments in cases referred by other federal departments and agencies, and notices to attorneys representing defendants. Provide a variety of ancillary office support functions requiring some subject-matter knowledge of the United States Attorneys programs and operations. Typical assignments may include the following:- Perform docketing duties such as opening, updating and closing cases through use of the automated case tracking system. As necessary, searches database for required information.- Obligate funds for litigation expenses and monitors for continued necessity.- Review bills and invoices and submits to budget office for payment.- Maintain calendar of assigned active cases. Track filing, hearing, and trial dates, and scheduling conferences and interviews. Develop and maintain suspense system for ongoing cases and informs the attorneys of pending dates and deadlines. Maintain calendar(s) of the attorney(s), scheduling appointments, interviews, and conferences, and provides reminders of commitments and court appearances.- Assemble the physical files and electronic files for new cases by filing materials in chronological order, preparing and printing conflict of interest sheets for assigned attorneys, and numbering the initial case materials and discovery. Upon receipt, send additional discovery to outside parties as directed by the assigned attorney.- Prepare files for closing by putting the documents in chronological order, ensuring that the relevant documents are in the file, and prepare a closing sheet for the assigned attorney’s signature.- Receive visitors, answer telephone and refer callers to staff members or take messages as appropriate. Deliver to and retrieve papers from the federal courthouse. Furnish requested information concerning pending and closed matters and cases, functions and general procedures of the office. Determine which matters should be referred to the AUSA and the urgency of the matter.- Attend meetings and trainings as may be required and appropriate.- Produce a variety of written documents and materials utilizing a wide range of office software applications, such as MS Word, MS Excel, MS Outlook, MS Access, Adobe Acrobat Professional or other databases. For example, assignments may include integrating output from different software types, e.g., tables produced by database applications and charts and graphs produced by electronic spreadsheet applications, into word processing or desktop publishing text. Products include complicated tables, graphs and charts, which may be incorporated into legal documents or courtroom presentations. Ensures all documents contain the proper format, spelling, punctuation, capitalization, and grammar.- When appropriate, provide automated litigation assistance to attorneys in trial preparation and courtroom presentations, including transcribing dictation. Utilize various software applications and graphics hardware such as scanners and plotters. Prepare documents, charts, and visual materials used in trials. Provide technical support e.g., enlarging charts and photographs, duplicating tapes and videos, and marking exhibits.- Perform other related duties as assigned. Qualifications:- At least one year of specialized litigation experience required, however over three years is preferred. - Specialized experience is defined as experience reviewing legal documents such as complaints, motions, orders, answers, pleadings, subpoenas, and libels for completeness of information; retrieving and assembling information for hearing and/or trial use, researching a variety of legal sources to obtain and/or verify information; maintaining file systems; and using automated software to produce legal related reports, documents, correspondence and related materials. - Requires excellent written and oral communication skills. - Should have hands-on familiarity with a variety of computer applications, such as MS Word, MS Excel, MS Outlook, and Adobe Acrobat. - Ability to consistently deliver highest quality work under extreme pressure will be very important.- Ability to obtain a Public Trust Security Clearance Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job title – Desktop Hardware Technician Location – Menands, NY 12204 Job type – 8 months contract with possible extension Role Overview for Desktop Support Technician This is an excellent opportunity for candidates with hands-on laptop/desktop repair experience who enjoy working independently in the field. Key Responsibilities for Desktop Support Technician • Perform break-fix repairs on Dell laptops and desktops, • Replace hardware components including:, • Motherboards, • LCD screens, • Hard drives, • Keyboards, • PC peripherals, • Complete whole-unit swaps when necessary, • Troubleshoot and diagnose hardware/software issues Required Qualifications for Desktop Support Technician • 1+ years of hands-on laptop/desktop break-fix experience, • Experience diagnosing Dell laptops and PCs, • Experience replacing motherboards and LCD screens, • Basic knowledge of Microsoft applications and operating systems, • Strong troubleshooting and customer service skills\nCompany Description Select Source International (SSI) is a distinguished workforce solutions provider with nearly 25 years of experience delivering top-tier staffing, recruiting, and managed services. Based in Minneapolis, Minnesota, SSI has established itself as a global leader, serving a broad, diverse clientele across industries with unwavering dedication and excellence. As a trusted partner, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your evolving workforce needs. SSI is ISO 9001, ISO 14001, and SOC 2 Type II certified, underscoring our strict commitment to quality, environmental responsibility, and data security. Our industry-leading capabilities are further validated by numerous awards in sustainability and supplier diversity. Select Source International (SSI) is a distinguished workforce solutions provider with nearly 25 years of experience delivering top-tier staffing, recruiting, and managed services. Based in Minneapolis, Minnesota, SSI has established itself as a global leader, serving a broad, diverse clientele across industries with unwavering dedication and excellence.\r\n\r\nAs a trusted partner, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your evolving workforce needs. SSI is ISO 9001, ISO 14001, and SOC 2 Type II certified, underscoring our strict commitment to quality, environmental responsibility, and data security. Our industry-leading capabilities are further validated by numerous awards in sustainability and supplier diversity.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Field Engineer – End User Devices & Hands and Feet Support Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time Job Description: Field Engineer – End User Devices & Hands and Feet Support Key Responsibilities • End-User Device Support, • Provide on-site support for desktops, laptops, printers, mobile devices, and other peripherals., • Perform hardware diagnostics, repairs, upgrades, and installations., • Troubleshoot and resolve software-related issues, including operating systems, applications, and patches., • Configure and provision end-user devices based on organizational standards., • Hands and Feet Support, • Act as the on-site technical resource for remote IT teams, assisting with physical tasks such as hardware replacements, cable management, and device installations., • Perform basic network troubleshooting and assist in resolving connectivity issues., • Support server room activities, including racking and stacking equipment, cable patching, and hardware inspections., • Incident and Request Management, • Respond promptly to service requests and incidents raised by end users or IT teams., • Document and escalate unresolved issues to higher-level support teams., • Ensure timely resolution of issues within defined SLAs., • Inventory and Asset Management, • Maintain accurate records of IT assets, including end-user devices and peripherals., • Assist in tracking and managing inventory levels for spare parts and equipment. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Required Skills and Qualifications • Proven experience in providing on-site support for end-user devices and IT hardware., • Strong knowledge of Windows, macOS, and mobile operating systems., • Hands-on experience with hardware diagnostics, repairs, and installations., • Basic understanding of networking concepts, including LAN, WAN, and Wi-Fi troubleshooting., • Familiarity with IT service management tools and ticketing systems., • Excellent problem-solving and troubleshooting skills., • Strong communication and interpersonal skills. Preferred Skills (Good-to-Have) • Certifications such as CompTIA A+, ITIL Foundation, or equivalent., • Experience with Active Directory, Office 365, and remote support tools., • Knowledge of server hardware and basic data center operations., • Familiarity with imaging and deployment tools (e.g., SCCM, MDT)., • Experience in working in multi-site environments. Work Environment • Requires travel to various locations to provide on-site support., • Ability to lift and move IT equipment as needed., • Availability for on-call support and flexible working hours. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job DescriptionService Desk Technician Position Type: Contract | Term: 1 Year contract beginning 9/28/26 | Hours: 37.5 hours/week Location: New York State / Hybrid or Remote with occasional in-person support and travel You must be a US citizen or legally able to work in the US for the duration of the contract term. This is a W2 position ONLY. This role is ONSITE in Albany, NY Pay Rate: $28-32/hr Position Summary We are seeking a Service Desk Technician to provide front-line technical support to end users across a statewide organization. This role will troubleshoot hardware, software, account access, mobile devices, audiovisual equipment, and enterprise applications while delivering responsive, customer-focused service. The technician will support Microsoft 365, Windows, Salesforce, SharePoint, Webex, Jira, and other approved technologies; configure and deploy computers and mobile devices; maintain IT assets and loaner equipment; assist with webinars and conference room technology; and support users at multiple locations. Key Responsibilities • Provide technical support by phone, email, ticketing system, remote access, and in person., • Troubleshoot Windows, Microsoft 365, hardware, software, networking, and account-access issues., • Configure, image, deploy, and maintain laptops, desktops, thin/zero clients, Chromebooks, mobile devices, and peripherals., • Support applications including Microsoft 365, Salesforce, SharePoint, Webex, Jira, and other enterprise platforms., • Assist with webinars, virtual meetings, conference room AV equipment, and related technology., • Manage user accounts, passwords, permissions, and access., • Maintain accurate hardware/software inventories, loaner equipment, and licensing records., • Support new-hire onboarding, equipment replacement, employee moves, and technology deployments., • Coordinate with vendors and internal IT teams to resolve technical issues., • Identify and appropriately escalate phishing, scams, and other security concerns., • Provide end-user training and develop technical documentation as needed., • Support users at multiple locations throughout New York State, including occasional travel., • Research emerging technologies and assist with IT projects and initiatives., • Perform other duties as assigned.Required Qualifications, • Associate degree in Computer Science, Information Technology, Information Systems, or related field; or equivalent relevant experience., • 3+ years of relevant experience may substitute for a degree., • One or more relevant professional IT certifications is required., • Acceptable certifications may include CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certifications, ITIL, or other recognized industry certifications relevant to desktop support, service desk, networking, or information technology., • Experience providing help desk, service desk, desktop, or end-user technical support., • Working knowledge of Windows, Microsoft 365, Active Directory, and common desktop applications., • Understanding of basic networking concepts, including IP addressing, DHCP, and DNS., • Experience with computer imaging, hardware deployment, asset management, and mobile devices., • Experience using a service desk/ticketing system., • Strong troubleshooting, communication, organization, and customer-service skills., • Ability to work independently and collaboratively., • Ability to lift and move equipment weighing up to 50 pounds to desk height.Preferred Experience, • PowerShell or other scripting experience., • Experience with Salesforce, SharePoint, Webex, Jira, or virtual machine environments., • Mobile-device management experience., • Audiovisual/conference room technology support., • End-user training and technical writing., • Experience supporting remote or traveling employees., • Experience working with technology vendors and software licensing. Certification Requirement: Candidates must hold at least one current, recognized IT certification relevant to the position. Additional certifications and advanced technical credentials are preferred. #ZR APPLY NOW! Integrated Staffing values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Integrated Staffing will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. Staffing solutions that exceed expectations and build relationships.

Job DescriptionBenefits/Perks • 401K, • Health Insurance, • Paid Time Off, • Dental Insurance, • Paid Vacation, • 6 Paid Holidays, • BonusesJob SummaryWe are seeking a detail-oriented and proactive Bookkeeper to join our Family Oriented Company. In this vital role, you will manage the day-to-day financial recordkeeping, ensuring accuracy and compliance with accounting standards. Your expertise will help maintain the integrity of our financial data, support reporting processes, and contribute to the overall financial health of our organization. This position offers an exciting opportunity to work in a fast-paced environment dedicated to excellence. Construction Bookkeeping a Plus. Responsibilities • Maintain accurate and up-to-date financial records using accounting software such as QuickBooks Desktop., • Perform bank reconciliations and general ledger accounting to ensure consistency across all accounts., • Prepare journal entries, process accounts payable and receivable, and assist co-workers in Invoicing., • Conduct balance sheet reconciliation and account analysis to verify the accuracy of financial data., • Support payroll processing and governmental accounting requirements as needed., • AIA for Construction Payroll., • Waivers, • Notary a Plus (We do have a place where you can go to get these done), • Certified Payroll done and sent out Originals to corresponding Companies, • Certified Payroll to submit in DOL’s Portal, • Other Portals that need invoices to be submittedQualifications, • Experience in bookkeeping or accounting roles, • Strong proficiency in accounting software such as QuickBooks Desktop, • Solid understanding of financial concepts including debits & credits, double-entry bookkeeping, journal entries, and account reconciliation., • Knowledge of governmental accounting standards and tax experience is a plus., • Excellent attention to detail with strong organizational skills., • Ability to perform bank reconciliations, account analysis, and general ledger accounting efficiently., • Familiarity with payroll processing and technical accounting practices. Join us in a role where your expertise drives accurate financial management and supports our organization’s growth! We value energetic professionals eager to make an impact through precise bookkeeping.Pay to be determined

Job Description Wojeski & Company is a thriving, mid-sized CPA firm with an excellent reputation and a distinct culture. We are "accountants with personality" known for our expertise, high service standards, impeccable integrity, community involvement and fun! Our service-oriented firm provides bookkeeping, audit, tax and consulting services to a broad range of clients. Senior Accounting Associate We are seeking a "hands-on", Senior Accounting Associate to join our rapidly growing Outsourced Accounting Solutions (OAS) team. We are looking for an individual with general business knowledge and advanced bookkeeping skills to support our clients. The position requires work within the Wojeski office and at various client locations around the Capital District of New York State. Key Responsibilities: • Supports OAS operations by monitoring and approving financial processing, reporting, and supervising staff, • Perform monthly account reconciliations and prepare trial balances for month-end/quarter-end review, • Demonstrate knowledge of the general ledger and make journal entries, • Record daily transactions and properly post to the general ledger, • Invoice and properly record payments and accounts receivable, • Manage accounts payable and weekly check disbursements, • Coach clients with tasks and issues that arise in the accounting function of their businesses, • Create and track classes in QuickBooks Qualifications: • High-school diploma or equivalent is required, • Associates or bachelor's degree in business or accounting is preferred, • 2 to 3 years relevant supervisory experience, • 3 to 5 years relevant bookkeeping experience, • Proficiency in QuickBooks Desktop, QuickBooks Online, and Office 365 products (especially Excel), • Excellent organizational skills, • Advanced understanding of the balance sheet and profit and loss statement, • Ability to manage multiple projects and staff members for different types of clients, in a fast-paced environment, • Ability to learn quickly and work both independently and as a team member to complete tasks, • Meticulous attention to detail and follow-through, • Excellent communication and customer service skills; ability to interact with clients, • Knowledge of business organizational structures, • Knowledge of payroll processing and payroll taxes, • Positive attitude focused on enhancing the firm's culture and an open-mindedness to change. Benefits and Perks Include: • Company Outings, • In-Office Events, • Competitive compensation and PTO, • 401(k) program with employer match, • Discounted Financial Planning/Counseling, • Flexible Schedules, • Reduced Summer Hours, • Hybrid Work From Home Policy, • Health and Wellness Benefits, • Mentorship and Learning Development

High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence produc

Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service to customers and team members. Perks of the role may include competitive weekly pay, flexible schedulin

Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available. Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general u

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: 803 - Program Support Manager 805 - IT Program Auditor 411 - Technical Support Specialist. Identify technology opportunities that will have a significant effect on ability to support customer base