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Job Description About impact.com: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Lead Technical Services Engineer, you will act as a senior technical authority, mentor, and a critical liaison between clients, Product, and Engineering. You will not only master impact.com's technology but also guide your peers through their most complex challenges. In addition to leading complex integrations for enterprise clients, you will serve as the primary escalation point for the team, architecting advanced solutions and ensuring that critical issues are resolved with expertise. You will be a key partner to leadership, helping to shape technical best practices, improve team processes, and drive innovations that improve the platform's scalability and reliability. This role is for a deeply technical expert who is passionate about multiplying their impact by elevating the skills and quality of the entire team. What You'll Do: • Lead complex integrations for enterprise clients, creating advanced technical solutions and authoring documentation to ensure their success., • Own and resolve high-priority escalations from peers and clients, handling critical issues with urgency and implementing tooling or preventive measures to avoid future recurrence., • Act as a key technical liaison between clients, Product, and Engineering, translating business needs into technical requirements and advocating for platform improvements., • Mentor, coach, and provide technical guidance to all TSEs, fostering their growth through collaborative problem-solving and by serving as a peer escalation point., • Innovate to improve platform scalability and reliability by identifying recurring issues, proposing scalable solutions, and leading initiatives to refine team processes., • Author and maintain advanced troubleshooting documentation and reference materials that serve as a knowledge base for the entire team., • Collaborate cross-functionally with Onboarding, Customer Success, and other teams to drive strategic improvements across the entire client lifecycle., • Develop and lead internal training sessions to scale technical knowledge and best practices across the team and partner organizations. What You Bring: • Bachelor's degree in a technical discipline plus approximately 8 years of relevant experience, or an equivalent combination of education and practical experience., • Deep domain knowledge of the digital marketing ecosystem, SaaS platforms, and customer-facing technical support or services., • Proven experience acting as a technical lead, mentor, or senior escalation point within a support or services team., • Expert-level proficiency with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related tools., • Demonstrated ability to analyze logs, data, and system behavior to troubleshoot highly complex issues, including writing and optimizing advanced SQL queries., • Exceptional problem-solving and de-escalation skills, with a talent for navigating ambiguity and architecting creative solutions., • Clear, confident communication skills, with the ability to act as a liaison and translate complex technical concepts for both technical and non-technical stakeholders., • A strategic mindset with the ability to anticipate future challenges, proactively drive improvements, and lead through influence. Salary Range: $95,000 - $120,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI-Columbus

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you'll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business. What You'll Do: • Deliver world-class support to our top clients, • Maintain a balanced, proactive/reactive relationship with your assigned accounts, • Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers., • Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities, • Dedicated duties include account monitoring, regular check-ins and relationship building, • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise What You bring: • 5+ years Account Management or Customer Success experience, preferably B2B, • Bachelor's Degree (Business, Marketing or related field a plus), or equivalent experience, • Consistent track record of providing stellar support to customers, • Strong understanding of the digital marketing ecosystem, • Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools, • A healthy dose of initiative and the ability to remain flexible, • Detail-oriented and able to efficiently prioritize tasks, • Critical thinker and inventive problem-solver, • Proven track record of quality verbal and written communication skills, • Customer-focused, commercially minded, service-oriented, • Enthusiastic teammate, • Great conflict resolution skills, • Excellent time management skills Nice to have: • Affiliate & Partnerships Industry Fundamentals Certification by PXA Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage, • Insurance coverage (life, short-term disability, long-term disability, and more), • Health Care Spending Account, • Two different Employee Assistance Programs, • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks of fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. *We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-NewYork,NewYork_Hybrid #LI-Santa_Barbara #LI_Columbus

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: We're seeking a Senior Data Scientist to serve as an embedded Data Scientist within our Programmatic Experience Group. You'll own the design and deployment of machine learning models that optimize yield, pricing, and inventory allocation at scale — sitting at the intersection of data science, platform engineering, and marketplace economics. This is a high-craft, high-ownership individual contributor role. You'll work end-to-end: architecting the data pipelines that feed your models, engineering the features that drive performance, and deploying real-time inference systems that make decisions at speed. Your work directly determines how effectively Impact's programmatic marketplace balances advertiser performance with publisher monetization — making this one of the highest-leverage technical roles in the business. You'll collaborate closely with Product, Data Science, and Programmatic Delivery Engine Engineering, but you operate with significant autonomy. You're expected to bring both the modeling rigor of a data scientist and the production instincts of an ML engineer — and to be genuinely excited about both. What You'll Do: Yield Optimization & Pricing Models • Design and deploy ML models that optimize auction pricing, bid shading, floor price setting, and yield across Impact's programmatic inventory., • Build and iterate on real-time pricing algorithms that balance short-term revenue efficiency with long-term publisher and advertiser health., • Develop and maintain feedback loops that allow pricing models to adapt to shifting market conditions, inventory mix, and demand patterns., • Quantify the revenue impact of pricing model improvements; communicate tradeoffs between yield maximization, fill rate, and partner ROI to stakeholders. Inventory Allocation & Supply Optimization • Own ML-driven inventory allocation logic: routing, pacing, and matching supply to demand across partner segments, deal types, and campaign objectives., • Build models that forecast inventory availability, demand curves, and clearing prices to support proactive allocation decisions., • Identify and address inefficiencies in inventory utilization — including unsold inventory, suboptimal deal matching, and allocation imbalances across the publisher base. Data Architecture & Feature Engineering • Design and own the data infrastructure that feeds programmatic models: event pipelines, feature stores, training datasets, and real-time feature serving., • Engineer high-signal features from auction logs, bid stream data, user signals, contextual attributes, and historical performance — at the scale of programmatic data volumes., • Build robust data pipelines with production-grade standards: reliability, observability, versioning, and efficient reprocessing. Real-Time Inference & Production ML • Deploy models to production real-time inference environments; own latency, reliability, and throughput requirements for auction-time decision-making., • Build monitoring systems that track model performance, data drift, and system health in production; define alerting thresholds and retraining triggers., • Partner with MLOps and Platform Engineering to ensure scalable, low-latency serving infrastructure meets SLOs under high-volume auction traffic., • Own the full model lifecycle: training, evaluation, deployment, A/B testing, and iteration. Experimentation & Performance Measurement • Design and execute rigorous A/B and holdout experiments to measure the causal impact of model changes on yield, fill rate, advertiser performance, and publisher revenue., • Build evaluation frameworks that go beyond offline metrics — validating model behavior in live auction environments where feedback signals are delayed or noisy., • Translate experimental results into clear business narratives; present findings and recommendations to Product and business stakeholders. Self-Learning Systems & Feedback Loops • Research and implement adaptive, self-learning components within the programmatic stack — including contextual bandits, reinforcement learning signals, and online learning approaches where appropriate., • Design feedback mechanisms that close the loop between auction outcomes, model updates, and system behavior; reduce reliance on manual tuning and rule-based overrides., • Stay current with advances in programmatic ML, auction theory, and online optimization; evaluate applicability to Impact's specific marketplace dynamics. Cross-Functional Collaboration • Serve as the primary ML technical partner for the Rubicon product and engineering teams; translate business requirements into modeling approaches and communicate technical tradeoffs clearly., • Collaborate with Data Science peers on shared infrastructure, modeling standards, and cross-domain feature reuse., • Document models, architectures, and experimental findings to a standard that enables review, replication, and knowledge transfer across teams. What You Bring: Required • Experience: 5+ years in data science, ML engineering, or quantitative research, with at least 2+ years building and deploying ML models in programmatic advertising, ad tech, marketplace optimization, or a closely related domain (e.g., real-time bidding, dynamic pricing, auction systems)., • Programmatic & marketplace depth: Demonstrated understanding of programmatic auction mechanics (RTB, header bidding, floor pricing, deal types, bid shading) and how ML can be applied to optimize outcomes across the supply-demand stack., • Production ML engineering: Proven ability to take models from prototype to production independently — including real-time inference, monitoring, retraining pipelines, and SLO ownership., • Data architecture: Experience designing and building data pipelines, feature stores, and training infrastructure for high-volume, low-latency ML systems., • Technical skills:, • Strong Python and SQL; proficiency with ML libraries (scikit-learn, XGBoost, LightGBM, PyTorch/TensorFlow) and large-scale data tools (Spark, Kafka, or equivalent streaming/batch frameworks)., • Experience with real-time feature serving and low-latency model deployment (REST APIs, gRPC, or streaming inference)., • Familiarity with production ML workflows: model versioning, drift monitoring, A/B testing, evaluation, and retraining., • Experience processing and modeling at programmatic data scale: high-cardinality auction logs, bid stream data, impression and click events., • Experimentation rigor: Strong grasp of causal inference and experiment design in online, delayed-feedback environments (auction holdouts, switchback tests, variance reduction techniques)., • Communication: Ability to explain complex modeling decisions and tradeoffs to Product and business stakeholders; comfortable presenting in cross-functional forums., • Education: Bachelor's in a quantitative field (CS, Statistics, Math, Engineering, Economics, or similar); Master's/PhD preferred. Preferred / Nice to Have • Direct experience with SSP, DSP, or exchange-side yield optimization — particularly floor price optimization, bid landscape modeling, or deal matching algorithms., • Familiarity with auction theory (first-price vs. second-price dynamics, optimal reserve pricing, revenue equivalence) and its practical implications for programmatic ML., • Experience with contextual bandits, multi-armed bandits, or reinforcement learning applied to real-time decisioning problems., • Knowledge of online learning and adaptive algorithms in production environments with non-stationary data distributions., • Familiarity with privacy-preserving ML techniques relevant to programmatic (differential privacy, federated learning, cookieless attribution modeling)., • Experience with GCP tools (BigQuery, Vertex AI, Dataflow, Pub/Sub) and/or Databricks/Spark for large-scale event processing and model training., • Exposure to supply forecasting, inventory management, or capacity planning in programmatic or marketplace contexts., • Familiarity with Impact's affiliate and partnership ecosystem, or prior experience at the intersection of performance marketing and programmatic delivery. What Sets You Apart • Marketplace intuition. You understand programmatic auctions not just as an engineer but as an economist — you think about incentive structures, equilibrium dynamics, and how model decisions ripple through the supply-demand stack., • Full-stack ML ownership. You're as comfortable designing a feature store schema as you are tuning a gradient boosting model or debugging a latency spike in production. You own the whole chain., • Feedback loop thinking. You don't just deploy models — you design the systems that make them smarter over time. You think about how today's decisions become tomorrow's training signal., • Rigor under real-world constraints. You know how to run clean experiments in environments where feedback is delayed, data is noisy, and business pressures create tradeoffs. You don't let imperfect conditions become an excuse for imprecise thinking., • Pragmatic delivery. You ship. You balance the perfect with the production-ready, iterate fast, and know when an MVP outperforms a six-month research project., • Collaborative depth. You build genuine technical trust with engineering and product partners — not just by having good ideas, but by following through, communicating clearly, and making the integration easy. Salary Range: $165,000 - $185,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LIColumbusOH

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: The Corporate Counsel is to provide legal advice on a broad range of corporate, commercial, and privacy matters. The Corporate Counsel is expected to work closely with key stakeholders across the Company, to play an important role in executing on strategic business goals and initiatives, and to provide practical legal advice to internal clients. What You'll Do: • Draft, review, and negotiate complex commercial agreements, including Master Service Agreements, Data Processing Agreements, vendor agreements, • Partner cross-functionally with sales, customer success, finance, to accelerate deal cycles, streamline negotiations, and ensure commercial agreements align with Company business objectives., • Advise on data protection and compliance considerations, including within the context of customer and vendor contracts, ensuring risks are appropriately managed., • Drive legal scalability and efficiency by developing, updating, and maintaining standard contract templates, negotiation playbooks, and self-service resources for the commercial team., • Prepare, review and update, as applicable, corporate policies and procedures for regulatory compliance., • Coordinate with outside counsel, including managing services and expenses: partner when needed to handle complex legal and regulatory issues spanning a variety of topics., • Support the broader legal department on key corporate initiatives, including providing auxiliary support for international expansion, corporate governance matters, and strategic transactions (e.g., M&A due diligence or integration) as needed., • Perform ad-hoc legal administrative tasks as needed. What You Bring: • JD and admission to a state bar in the jurisdiction in which you practice in good standing (or eligibility to practice as an in-house counsel based upon your state bar qualification), with preference for New York Bar, • 3+ years of experience with a strong preference for prior in-house experience at a technology/SaaS company, or dedicated commercial/tech-transactions practice at a reputable law firm., • Strong experience in handling corporate matters, and drafting and negotiating complex SaaS Agreements and supporting commercial teams., • Experience in litigation or dispute management, with a proven ability to actively handle and resolve legal and contractual disputes as they arise., • An independent, self-motivated operator who thrives in a fast-paced environment, balances competing priorities seamlessly, and maintains a positive, service-oriented attitude toward internal stakeholders., • Self-starter with a great work ethic. A highly analytical thinker who approaches legal risks with a pragmatic, problem-solving mindset and superior decision-making skills., • Extremely detail-oriented and organized, with hands-on experience driving agreements through the entire contract lifecycle—from initial drafting and redlining to ensuring efficient execution and a timely closing process., • Exceptional communication and negotiation skills, with the ability to translate complex legal risks into clear, actionable business advice for non-lawyers. Highly reliable and responsive to email, slack and phone communications., • Demonstrates the highest level of integrity and good judgment, with a proven ability to effectively handle highly sensitive, confidential business and legal information., • Strong technical aptitude and computer skills, including a high degree of comfort using GSuite, Microsoft products, and legal operations tools (such as Salesforce and Contract Lifecycle Management software). Salary Range: $175,000.00 - $195,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LINewYorkNewYork #LI_Columbus #LI-SantaBarbara

Job Description The Company: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: The QA Chapter Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle What You'll Do: As a QA Chapter Lead for the event processing group, you will lead a critical function focused on both the technical infrastructure and the human element of Quality Assurance. Your responsibilities will include: • Quality Strategy & Process, • Define and maintain QA standards, methodologies, and best practices, • Establish test strategies for functional, regression, integration, performance, and security testing, • Ensure quality gates are integrated into CI/CD pipelines, • Drive continuous improvement of QA processes and tools, • Leadership & Team Management, • Lead, mentor, and support QA engineers (manual and automation), • Plan QA resource allocation and testing schedules, • Conduct reviews, provide feedback, and support skill development, • Promote a culture of quality ownership across teams within the group, • Test Planning & Execution, • Own test plans, test cases, and test data strategy, • Oversee test execution and defect management lifecycle, • Ensure adequate test coverage and risk-based testing, • Validate acceptance criteria and release readiness, • Ensuring coverage for smoke testing post release., • Automation & Tooling, • Drive test automation strategy and framework selection, • Ensure effective use of automation tools and test management systems, • Collaborate with DevOps on CI/CD integration, • Monitor test execution metrics and reporting, • Stakeholder Collaboration, • Partner with Product Managers to clarify requirements and acceptance criteria, • Work closely with Engineering Leads to resolve quality risks, • Communicate quality status, risks, and metrics to stakeholders, • Support release planning and go/no-go decisions, • Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function. What You Bring: • 5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development., • Leadership experience, ideally leading QA teams for more than a year., • Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing)., • Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams., • A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience. Nice To Have: • Experience leading test framework migrations., • Familiarity with OWASP guidelines and security testing tools preferred., • Affiliate & Partnerships Industry Fundamentals Certification by PXA Salary Range: $130,000.00 - $150,000.00 USD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI-Hybrid

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: As an Intermediate Full Stack Software Engineer at impact.com, you will create and support features on our platform which are used by many of the world's top brands to grow their businesses. You will be a member of our Data Viz squad, building dynamic data presentation features that provide an intuitive, high-performance, and interactive experience for our end users. In this role, you will become proficient in the latest in Java, React, Unit Testing, TDD, JavaScript, Spring and agentic workflows, while mastering our enterprise platform and codebase. What You'll Do: • Build & Maintain Reporting Software: Design and develop robust, interactive data visualization components and presentation features using React, JavaScript, HTML, and CSS., • Develop Full-Stack Features: Build and maintain scalable, secure APIs and backend services using Java, Spring, and Hibernate/JPA to power complex data queries and reporting., • Collaborate on UI/UX: Partner closely with Product Management, UX/UI Designers, and fellow engineers to translate complex data sets into elegant, user-friendly visual interfaces., • Write Quality, Testable Code: Champion code quality by actively participating in test-driven development (TDD), writing comprehensive unit and integration tests, and engaging in constructive code reviews., • Maintain & Scale: Troubleshoot, debug, and optimize performance across the entire application stack—from client-side rendering bottlenecks to backend database queries (MySQL/RDBMS). What You Have: Education & Experience: • A bachelor's degree in Computer Science, a technical discipline, or equivalent hands-on professional expertise., • Demonstrated proficiency in full-stack development, • 2+ years experience working building full stack applications Core Technical Stack: • Java & Spring: Solid understanding of Java 8+, Spring frameworks, and Spring MVC., • Database & Persistence: Experience with SQL, MySQL (or other RDBMS), Hibernate/JPA, and JDBC., • Web Foundations: Expertise in vanilla JavaScript, HTML, CSS, DOM manipulation, and RESTful APIs., • Modern Client-Side Frameworks: Applied experience with React (strongly preferred), though Angular or Vue are also valuable. Engineering Best Practices: • Familiarity with Git for version control and navigating command-line environments., • Capable of effectively debugging client-side applications., • Superior communication skills and a collaborative mindset for high-functioning teams. Nice To Have: • Containerization and Build Tools: Practical exposure to Docker, Kubernetes, Gradle, and modern bundlers like Vite or Webpack., • State Management and Styling: Working knowledge of frameworks such as Redux or Vuex, alongside proficiency in CSS preprocessors., • ELK Stack: Experience indexing values and leveraging Elasticsearch to solve product-specific requirements., • Server Ecosystems: Familiarity with runtimes and web servers including Spring Boot, Netty, Tomcat, or Resin., • AI and Innovation: Exposure to Large Language Models (LLMs) and the principles of Agentic software development. Salary Range: $90,000 - $110,000 per year, plus eligible to receive a Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI_Columbus

Job DescriptionCommunity Director — Corporate Wellness & Local Partnerships Restore Hyper Wellness — Columbus, Ohio Easton • Dublin • Upper Arlington Restore Hyper Wellness is hiring a Community Director to build B2B corporate wellness partnerships and a local referral network across our three Columbus studios. This is a sales role with a marketing title. If you're a marketer looking for a creative job, this isn't it. If you're a B2B closer — corporate wellness, pharma, medical device, fitness/studio sales, or employee benefits — and you want to build a book rather than inherit one, keep reading. For seven years our growth has run on Google and Meta paid ads. We're now investing in the harder, more durable channel: human relationships across Columbus. The right person will replace a meaningful portion of our paid acquisition over the next 12 months. What You'll Own 1. Corporate Wellness Sales (primary) Source and close corporate wellness contracts with employers within a 5-mile radius of each studio. Target accounts: 50–1,000 employee professional service firms, dealerships, healthcare systems, agencies, manufacturers, and executive teams. Full cycle — prospecting, outreach, presentations, negotiation, onboarding., 2. Local Business Partnerships Build a network of 25–40 active partner businesses serving our target demographic — high-end barbershops, men's clothing, golf clubs, financial advisors, dentists, chiropractors, PTs, executive recruiters, and complementary wellness practitioners. Execute give-first cross-promotions and shared-customer activations., 3. Member Referral Engine Own the systematic member referral program. Make sure every high-value member knows how to refer, why to refer, and gets rewarded promptly. Secondary expectation: capture iPhone footage at partner activations, corporate launches, and member milestones. Not as a content creator — as someone who recognizes a moment worth documenting. We handle the editing. First 90 Days — What Success Looks Like • 50+ qualified employer prospects in pipeline, • 5+ in-person partner business meetings per week, • 2+ signed corporate wellness contracts, • 10+ active local partner businesses, • Referral program operating with measurable lift in member-attributed first-visitsWho You Are, • 3+ years closing B2B deals in healthcare, wellness, fitness, corporate benefits, pharma, medical device, or comparable consultative sales, • Quantifiable track record — deals closed, quota attainment, contract values, • Comfortable with cold outreach and walking into businesses uninvited, • Existing Columbus business network is a significant plus, • Can talk credibly about recovery, performance medicine, and TRT with HR directors, business owners, and executives, • Comfortable on camera occasionally — not a content creator, but not camera-shy, • High autonomy — measured on outcomes, not hoursWho You're Not, • A marketer hoping to break into sales, • An account manager who's never carried a quota, • Anyone uncomfortable with cold prospecting, • A career social media manager, • Anyone who thinks B2B sales is sending LinkedIn DMsCompensation Structured to attract a real closer, not a marketer: • Base: $50,000 depending on experience, • Commission: 3% of first-year estimated contract value on every corporate wellness contract closed, paid at signing. No cap., • Referral bonus: quarterly bonus tied to growth in member-referred first-visits, • Complimentary Restore services Powered by JazzHR ZpfMDflBpz

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: impact.com's global support organization is launching a brand new team in our Columbus office. This role is one of ten new positions, all starting at the same time, to launch the new team. Our global support team handles all customer queries for the thousands of brands and millions of partners in the impact.com ecosystem. We are responsible for making interactions with impact.com a delight across all surfaces. We help users navigate the platform and address any issues that arise, acting as the voice of the customer and providing critical input to our product & engineering teams. The global team spans the US, South Africa, Singapore, Malaysia, Japan, and Australia, supporting customers in every country worldwide. Working in the team requires technical aptitude, curiosity, and a genuine passion for service and delivering memorable customer experiences. Great candidates embody those values, along with meticulous attention to detail and the ability to handle customers in every state of mind (from extremely happy to extremely unhappy). Our business is scaling rapidly, and how we support our customers is at the heart of what we do. Come join us and help build the future of this team. Work in our Columbus office is in-office three days a week, in one of two assigned shifts (8:00 a.m. - 5:00 p.m. or 10:00 a.m. - 7:00 p.m.). You may request your preferred shift, and we will assign new team members based on the number of requests for each shift and the team's needs. What You'll Do: • Provide delightful customer support during either US Eastern or US Pacific time hours through chat, email, and ticketing systems for our global user base., • Act as the first point of contact and a trusted guide for thousands of brands and partners, helping them navigate the platform and troubleshoot any issues that arise., • Investigate and troubleshoot user challenges by replicating client experiences, testing features, and identifying root causes., • Serve as the voice-of-the-customer, gathering critical feedback and collaborating with cross-functional teams to enhance client satisfaction and continuously improve platform performance., • Help shape the future of our customer support organization as a foundational member of our new Columbus-based team.What You Bring:, • 2+ years of experience in Front-End Web Development or Technical Customer Support, ideally within a SaaS environment., • Phenomenal written communication skills, with an ability to be clear, concise, and professional across multiple channels., • Strong technical troubleshooting skills and a proven ability to simplify complex issues for non-technical users., • Quick thinking with strong analytical skills, and the capability to manage many different communication threads on diverse topics simultaneously., • Comfortable working with tools and concepts like APIs, FTP, SQL, JavaScript, and HTML., • A genuine curiosity and the technical aptitude required to master a complex software platform., • Meticulous accuracy and a high standard for the quality of your work., • The resilience and presence to handle customers in every state of mind, from delighted to frustrated, while maintaining a professional demeanor., • Strong internal motivation, a passion for service, and a drive to deliver memorable customer experiences. Nice to Have: • Affiliate & Partnerships Industry Fundamentals Certification by PXA Salary Range: Salary Range: $65,000 - $75,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the applicant's skills, qualifications, and experience, as well as the position's requirements. The Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Medical Aid and Provident Fund, • Group schemes with Discovery & Bonitas for medical aid, • Group scheme with Momentum for provident fund, • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses., • Fitness Club Reimbursement, • Internet Allowance impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI-Columbus_Hybrid

Chase is one of the most-followed financial brands, connecting with millions across Facebook, Instagram, LinkedIn, Reddit, X, and YouTube. Our Social Media team creates audience-first, culturally relevant content that helps people take control of their financial futures. We're looking for a top-performing YouTube strategist and operator to own a flagship Chase channel end-to-end—setting the programming vision, driving measurable growth, and raising the creative bar across long-form, Shorts, and live. Chase is one of the most-followed financial brands, connecting with millions across Facebook, Instagram, LinkedIn, Reddit, X, and YouTube. Our Social Media team creates audience-first, culturally relevant content that helps people take control of their financial futures. We're looking for a top-performing YouTube strategist and operator to own a flagship Chase channel end-to-end—setting the programming vision, driving measurable growth, and raising the creative bar across long-form, Shorts, and live. As a Vice President, YouTube Strategy Channel Lead within Consumer & Community Banking (CCB), you will be the owner of YouTube channel strategy and performance. You will partner closely with creative, brand, product, public relations, legal, and marketing teams to deliver content that is compelling, compliant, and designed to win in YouTube search, suggested, and Shorts feeds. This is a highly visible role where you will influence how Chase shows up on the world's largest video platform—and build systems that scale. • Define and execute a comprehensive YouTube channel strategy that drives sustainable growth in reach, engagement, watch time, and subscribers—across SEO, discovery, and geo considerations., • Own the programming roadmap across long-form, Shorts, and live: franchises/series, formats, content mix, and editorial POV; build an editorial operating model: content calendar, publishing cadence, seasonal tentpoles, playlist architecture, and cross-channel content packaging., • Lead optimization for SEO/AEO and in-feed discovery: titles, descriptions, tags, thumbnails, chaptering, and end screens—grounded in audience intent and performance data., • Run structured experiments (e.g., thumbnail/title A/B testing, format tests, timing tests) to improve CTR, average view duration, audience retention, and session growth; analyze performance in YouTube Studio and related analytics tools; translate insights into clear programming decisions and creative feedback., • Set, track, and socialize KPIs (subscriber growth, watch time, CTR, retention, returning viewers, etc.), delivering regular reporting and recommendations to senior stakeholders., • Partner with creative teams from briefing through post-production to ensure content is best-in-class, on-brand, and aligned to legal/compliance guidelines., • Represent CCB Social as the primary YouTube strategy owner in cross-functional forums and pilots, including AEO/GEO testing., • Share platform learnings and playbooks across editorial and social teams to drive consistency, speed, and scale., • Build community and loyalty through comment strategy, moderation, Community posts, and creator-style engagement that supports a positive environment., • Serve as the primary point of contact with YouTube product/editorial teams, staying ahead of new features, betas, and platform changes., • Manage content calendars and production workflows; coordinate with marketing, SEO and PR to align publishing with broader initiatives., • Proven experience owning and growing a YouTube channel with measurable results, • 7+ years managing professional social channels and editorial programming; Bachelor's degree in Communications, Journalism, English, Marketing, or related field (or equivalent practical experience)., • Deep understanding of YouTube algorithms, search/discovery, SEO/geo strategy, analytics, and audience development; demonstrated ability to craft high-performing titles, descriptions, and thumbnails grounded in audience intent and experimentation., • Strong fluency in video workflows (pre-pro, production, post); able to edit or provide crisp, actionable creative feedback., • Excellent writing and editorial judgment (clarity, accuracy, tone, and detail orientation)., • Proven ability to manage direct reports and influence senior stakeholders across high-visibility workstreams., • Data-driven mindset with strong communication and presentation skills (turning insights into decisions): experience with content management/scheduling tools (e.g., Sprinklr) and major social platforms., • Passion for personal finance and helping people make smarter money decisions., • Establish a clear channel strategy, measurable KPI framework, and operating cadence., • Launch/scale repeatable formats that improve retention and returning viewership; demonstrate sustained improvements in key metrics (CTR, watch time, retention) through disciplined testing., • Create a reliable cross‑functional workflow that increases throughput while maintaining quality and compliance., • Experience within financial services, media, news, or content-driven organizations., • Familiarity with accessibility best practices (captions, metadata, inclusive design)., • Graphic design and/or public relations experience., • 3+ years owning channel strategy for a brand or publisher Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer. #J-18808-Ljbffr

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact. What You'll Do: • Delivering world-class support to our top clients., • Maintain a balanced proactive/reactive relationship with your assigned accounts., • Dedicated duties include account monitoring, regular check-ins, and relationship building., • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise. What You Bring: • 3+ years of customer success/relationship experience, preferably B2B, • Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus), • Experience with Affiliate and performance marketing, • Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus), • Consistent track record of providing stellar support to customers, • Embraces teamwork and cross-team collaboration, • Healthy dose of initiative and the ability to remain flexible, • Detail-oriented and able to efficiently prioritize tasks, • Be a critical thinker and an inventive problem-solver, • Professional communication skills, • Enthusiastic teammate, • Great conflict resolution skills, • Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus 25% Variable Commission Plan ($20,000-$23,750) and generous stock (RSU) award. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant, along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI-NewYork,NewYork_Hybrid #LI-Santa_Barbara

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact. What You'll Do: • Delivering world-class support to our top clients., • Maintain a balanced proactive/reactive relationship with your assigned accounts., • Dedicated duties include account monitoring, regular check-ins, and relationship building., • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise. What You Bring: • 3+ experience in affiliate marketing, • Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus), • Consistent track record of providing stellar support to customers, • Embraces teamwork and cross-team collaboration, • Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus), • A healthy dose of initiative and the ability to remain flexible, • Detail-oriented and able to efficiently prioritize tasks, • Be a critical thinker and an inventive problem-solver, • Professional communication skills, • Enthusiastic teammate, • Great conflict resolution skills, • Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus Variable Commission Plan ($20,000-$23,750) and stock (RSU) award. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LINewYorkNewYork #LI_SantaBarbara #LIColumbusOhio

Job Description About impact.com: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Manager, Technical Services, you will lead and actively contribute to a high-performing team responsible for supporting clients across the full technical lifecycle, from integration through post-launch optimization and ongoing support. This is a highly hands-on role, requiring deep technical expertise alongside strong people leadership, operational rigor, a passion for client service, and a bias for action. You will work closely with Onboarding, Client Success, Product, Engineering, and other cross-functional partners to ensure technical issues are resolved efficiently, escalations are managed effectively, and system improvements are identified and driven forward. You will set the technical and operational bar for your team, while remaining directly involved in complex client issues, critical integrations, and high-impact initiatives that improve reliability, scalability, and the overall client experience. What You'll Do: • Lead, coach, and develop a team of Technical Services Engineers, setting clear expectations around technical quality, responsiveness, and client experience., • Remain hands-on by actively engaging in complex integrations, escalations, and critical client issues as needed., • Own the technical support and post-integration experience for clients, ensuring consistent delivery of high-quality outcomes., • Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align priorities, improve workflows, and close gaps across the client lifecycle., • Take accountability for end-to-end issue management, including prioritization, root cause analysis, resolution, and stakeholder communication., • Drive proactive identification of recurring issues, operational bottlenecks, and technical risks, and lead initiatives to address them at scale., • Establish, refine, and enforce processes, documentation, and best practices that improve efficiency, quality, and predictability., • Monitor team capacity, ticket volumes, and performance metrics, and adjust resourcing or priorities as needed to meet business demands., • Contribute to the development of tools, reporting, and internal enablement that improves troubleshooting and empowers partner teams. What You Bring: • Bachelor's degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience., • Experience in a technical, customer-facing role within a SaaS, digital marketing, or technology-driven environment, including people leadership responsibilities., • Familiarity with affiliate marketing or the broader digital marketing ecosystem is strongly preferred., • Strong hands-on technical background, with experience supporting and troubleshooting client integrations on SaaS platforms., • Proficiency with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related systems., • Demonstrated ability to analyze logs, data, and system behavior to diagnose and resolve complex issues., • Experience leading teams in fast-paced, high-volume support or technical services environments., • Clear, confident communication skills in English, with the ability to translate complex technical concepts for both technical and non-technical stakeholders in a calm, professional, and solution-oriented manner., • A proactive, ownership-driven mindset, with the ability to anticipate problems, drive improvements, and lead through ambiguity., • Strong organizational and prioritization skills, with attention to detail and a focus on execution and outcomes. Salary Range: $110,000 - $135,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI_Columbus

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: As impact.com continues to scale its global partnership management platform, our product offering and distributed system architectures grow increasingly interconnected. Delivering major, high-leverage software capabilities is no longer the work of single, isolated squads; instead, it demands seamless coordination, dependency management, and flawless alignment across multiple engineering, product, design, and data science teams. Without dedicated operational guidance, complex cross-functional initiatives face risks of misalignment, fragmented tracking, delayed releases, and administrative overhead on engineering leadership. The Technical Project Manager (TPM) role is established within the Product Operations sub-department to resolve these challenges. By serving as the operational connective tissue across squads, the TPM ensures that multi-team technical programs are planned with rigor, executed with agility, and delivered with predictability. This role is essential for accelerating program velocity, resolving structural friction points, and keeping our R&D teams highly aligned with overall business outcomes and customer success. The Technical Project Manager is a dynamic, highly visible execution leader within impact.com's Product & Technology division. Reporting directly to the Senior Director, Product Operations, this individual takes end-to-end operational ownership of cross-functional technical programs from inception to post-launch evaluation. The TPM is a "player-coach" of process and program execution. They act as a trusted partner to engineering managers, product leads, and UX designers, using Agile and Scrum methodologies to keep highly complex, multi-team efforts on track. This role requires a unique combination of sharp organizational instincts, deep communication skills, and technical credibility—allowing you to engage deeply with engineers on architecture, APIs, and system dependencies. Additionally, this role champions modern operations by actively leveraging generative AI tools to maximize personal productivity, streamline documentation, and continuously mature the wider TPM playbook. What You'll Do: 1. Program & Delivery Management (40%) • End-to-End Delivery: Own the execution of complex, multi-team technical programs, ensuring they progress predictably from early scoping and dependency mapping through launch and stabilization., • Agile Orchestration: Drive agile program ceremonies, coordinate cross-squad sprint reviews, organize program-level syncs, and facilitate joint retrospectives., • Tracking & Documentation: Establish and maintain high hygiene standards for project tracking in Jira (boards, epics, sprint mapping, and active dependency links) and structured, accessible documentation in Confluence., • Risk & Blocker Mitigation: Proactively identify, track, and resolve scope creep, resource constraints, technical blockers, and team-to-team dependencies before they impact the critical path., • SLA & Reporting: Define program milestones, establish success metrics, and own the communication of progress, health, and risk profiles to R&D and business leadership.2. Stakeholder & Cross-Functional Alignment (30%), • Connective Tissue: Serve as the primary operational link bridging Engineering, Product, Design, Data, and go-to-market/customer-facing business teams., • Communication Governance: Author and execute comprehensive stakeholder communication plans, ensuring alignment on project changes, escalation paths, and key decision logs., • Trade-off Facilitation: Host and guide trade-off discussions when squads face conflicting priorities, resource constraints, or architectural friction points, presenting structured, data-driven options to leaders., • Resource Balance: Collaborate with engineering managers and product leads to ensure sprint commitments sensibly balance new feature delivery, tech debt reduction, and operational support.3. Process Maturity & Continuous Improvement (20%), • Agile Enablement: Coach and support engineering squads of varying maturity levels, helping them refine their local Scrum/Kanban practices to improve flow and cycle time., • Objective Post-Mortems: Run blame-free retrospectives and post-mortems following major releases or system-layer issues, translating takeaways into immediate process updates., • TPM Practice Development: Actively contribute to building the internal TPM practice by developing shared templates, delivery playbooks, and standardized metric dashboards.4. Technical Literacy & Modern AI Productivity (10%), • AI-Powered Workflows: Actively utilize modern generative AI tools (such as Claude, ChatGPT, Cursor, or Copilot) to accelerate daily tasks—such as synthesizing documentation, drafting clear stakeholder communications, and automating administrative program tracking., • Technical Engagement: Build a strong working knowledge of impact.com's system architectures, APIs, and cloud infrastructure patterns to credibly challenge timelines, identify technical risks, and participate in scoping discussions with technical leads.Owned KPIs and OutcomesNorth Stars, • Cross-functional programs are delivered predictably, on scope, and with high transparency across R&D and GTM teams., • Multi-team dependencies are identified and resolved proactively, minimizing critical-path slippage and structural friction.Program & Delivery Metrics, • Milestone Predictability: Achievement rate of critical program milestones and target launch windows., • Time-to-Resolution for Blockers: Speed and effectiveness of clearing cross-team blockers and resource constraints., • Stakeholder Sentiment: Positive alignment and communication satisfaction scores from collaborating squads and product partners.Operational & Hygiene Metrics, • Jira & Confluence Health: Accuracy and completeness of epic definitions, dependency linkages, active decision logs, and release plans., • Retrospective Action Rate: The speed at which retro-identified improvement items are actioned and implemented in future sprints., • Cycle Time reduction: Measurable improvement in delivery velocity for multi-squad initiatives through refined dependency planning. What You Bring: Minimum Qualifications: • Experience: 5+ years of dedicated technical project or program management experience within a fast-paced software development or technology environment., • Program Execution: Proven track record of successfully guiding complex, multi-team programs with interdependencies from initiation to global launch., • Agile Mastery: Deep command of Agile/Scrum methodologies, with the practical ability to adapt frameworks to fit squad-specific maturity and organizational contexts., • Tooling Expertise: Advanced hands-on experience utilizing Jira (roadmaps, cross-team boards, reporting) and Confluence to manage complex documentation., • Technical Literacy: Ability to understand technical architectures, API integrations, and system infrastructure well enough to engage credibly with staff engineers and architects., • AI Tool Integration: Demonstrated experience using AI productivity tools (e.g., Cursor, Copilot, ChatGPT, Claude) to accelerate personal output, draft communications, or synthesize technical data., • Communication: Exceptional written and verbal communication skills, with a track record of translating complex technical states into concise, clear updates for executive stakeholders.Preferred Qualifications:, • Certifications: Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), or equivalent professional project management credentials., • Advanced Technology Exposure: Familiarity with LLM-based product workflows, prompt engineering, RAG pipelines, or model fine-tuning processes., • SaaS Environment: Prior experience navigating a rapidly scaling B2B SaaS platform or multi-sided marketplace business model., • Infrastructure Context: High-level understanding of cloud infrastructure (AWS or GCP), CI/CD pipelines, and microservices., • Practice Building: Experience helping to build or mature a TPM function, project management office, or shared delivery playbook from the ground up. Salary Range: $150,000 - $180,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LIColumbusOhio

Key Responsibilities Brainstorm, script, film, and edit short-form videos for TikTok, Instagram Reels, and YouTube Shorts Translate transportation and advocacy topics into accessible, engaging video content Stay current on TikTok trends, sounds, and formats and adapt them to AAO's voice Coordinate w

Job Description The Company: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: As an Integration Engineer, you will be responsible for learning impact.com's technology and assisting with proposing and implementing technical solutions for our clients on the company's SaaS platform. Working alongside the Onboarding, Client Success, and other internal teams, you will interact with clients (business and technology), answering questions about the integration process, best practices, and impact.com's technology, with the goal of getting clients live with their implementations in a timely manner. What You'll Do: • Stay current with impact.com's platform capabilities, product enhancements, and relevant industry trends., • Support the design and integration of technical solutions for new and existing clients., • Lead technical discovery and solution discussions to understand client requirements and propose optimal solutions based on client objectives.., • Contribute to the creation and maintenance of technical integration documentation., • Partner closely with the Onboarding team to deliver a seamless, efficient, and high-quality onboarding experience for clients., • Troubleshoot and resolve technical issues encountered during the client onboarding process. What You Bring: • Self-starter with a focus on creating and/or refining operational processes, • Excellent verbal & written communication in English, • Ability to pair technical expertise with a considerate, customer-centric communication style that maintains a strong interpersonal presence. This style is calm, constructive, and solution-oriented—while showing patience, empathy, and professionalism when supporting stakeholders of varying technical expertise., • A proven track record of delivering significant value through the hands-on application of AI to real-world challenges and opportunities, grounded in a sophisticated understanding of its core principles., • Voracious learner who is willing to be out of their comfort zone, • Natural curiosity leading to a deep understanding of the client's challenges, • Passion for solving customer issues in a fast paced environment, • Phenomenal problem-solving & troubleshooting skills, • Foundational knowledge and some practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs, • Good understanding of the process and challenges involved in the design and implementation of client solutions on SaaS platforms, • Bachelor's degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline, • Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity., • 0-6+ years working in a tech-focused role at a digital marketing or technology focused company. Familiarity of affiliate and/or digital marketing industry preferred Salary Range: $65,000.00 - $115,000.00 per year (based on experience), plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits (Perks): At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI_Hybrid

Job Description About impact.com: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Technical Services Engineer III, you will build a deep understanding of impact.com's technology and platform capabilities, supporting clients throughout the full lifecycle, from initial integration through post-launch optimization and ongoing support. You will design, implement, and support technical solutions across our SaaS platform, helping ensure reliability, scalability, and long-term success. Working closely with Onboarding, Client Success, Product, Engineering, and other internal teams, you will partner directly with client business and technical stakeholders to guide integrations, troubleshoot complex technical issues, and provide ongoing guidance on best practices. In this role, you will sit at the center of the technical challenges impacting our client base, using your expertise to diagnose issues, drive resolutions, and continuously improve the client experience after go-live. What You'll Do: • Develop and maintain a deep understanding of impact.com's products, platform capabilities, and enhancements, while staying current with relevant industry trends., • Support the design, implementation, and ongoing management of technical integrations for both new and existing clients across the impact.com platform, including troubleshooting, optimization, and maintenance., • Partner closely with Onboarding, Customer Success, Product, Engineering, Solutions, and other internal teams to deliver a seamless onboarding experience and strong post-launch support., • Take end-to-end ownership of client technical issues, from initial investigation and root cause analysis through resolution and clear, timely communication., • Manage incoming technical requests through ticketing systems, prioritizing effectively in a fast-paced environment., • Identify emerging or recurring issues and communicate trends, risks, and insights to management and cross-functional stakeholders., • Contribute to the creation and maintenance of technical documentation, integration guides, training materials, and help content for both clients and internal teams., • Identify, scope, and help develop internal tools or reports that improve troubleshooting workflows or enable other teams across the organization. What You Bring: • Bachelor's degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience., • Experience in a tech-focused role at a digital marketing or technology-driven company, preferably in a customer-facing capacity., • Strong understanding of the design, implementation, and support of client solutions on SaaS platforms., • Experience with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related tools., • Ability to analyze logs and data to troubleshoot issues, including writing SQL queries when applicable., • Familiarity with affiliate marketing or the broader digital marketing ecosystem is a plus., • Excellent problem-solving and troubleshooting skills, with the ability to think critically and navigate complex technical challenges., • Clear, confident verbal and written communication skills in English, with the ability to explain technical concepts to both technical and non-technical audiences using a calm, constructive, and customer-centric approach., • A self-starter mindset with curiosity and a desire to continuously learn, improve processes, and step outside of your comfort zone., • Strong organizational skills, attention to detail, and the ability to prioritize effectively in a dynamic environment. Salary Range: $80,000 - $100,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Job Description The Company: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Full Stack Software Engineer on the Tracking team, you will be working within a fast-paced, agile team, implementing the next generation of the core user application and building highly scalable features for the world's biggest brands. You will learn our cloud, data, and microservice tech stack and tools. You will own product features from idea to production. We work with many of the world's best-known brands - you will be directly building the product we are selling to these companies. What You'll Do: • Design and develop features, modules, and services., • Build internal APIs for sharing data and functionality, • Improve deployments of the company's applications and services, • Troubleshoot issues before they spoil your weekend, • Work with external APIs, • Be part of a continuously improving, agile team What You'll Bring: • 4+ years' experience building software, • Fluent in Java Spring Framework, • Fluent in relational databases, • Experience with Claude Code AI, • Experience building applications with public cloud providers and serverless technologies, • Familiar with message buses like Kafka, • Familiar with JavaScript and frontend web requests, • Ready to learn from a team that has taken companies from startup to billion-dollar unicorns Nice to Have: • Affiliate & Partnerships Industry Fundamentals Certification by PXA Salary Range: $120,000 - $140,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI-Hybrid

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Cybersecurity Project Manager, hybrid | 1062117.Treat our consultants and clients the way we would like others to treat us!Interested in joining our team? Check out the opportunity below and apply today!.The Cybersecurity Project Manager is responsible for guiding cross-functional cybersecurity team

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AV Design & Project Manager.Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Location: Dublin / Columbus, Ohio (on-site with travel to job sites).Reports To: *SVP of Technology.We're looking for an experienced AV profes

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Lead high-profile commercial construction projects with a top-ranked national GC.Advance your career with a high-growht, emploee-first builder.This nationally recognized, billion-dollar commercial construction company is a Top ENR-ranked general contractor with a strong presence across the Midwest.T

The Assistant Project Manager II (APM II) will assist/support the Project Manager (PM) on project tasks as assigned, follow-up on deliverables, and review with the PM.This position will be responsible for the coordination of engineering, estimating, project controls, client presentations, procuremen

Location: Dublin / Columbus, Ohio (on-site with travel to job sites).Reports To: SVP of Technology.We're looking for an experienced AV professional who can own projects end-to-end: from initial design and system specification through installation oversight, commissioning, and client handoff.This i

Production Assistant (Truck Driver).The Salvation Army Adult Rehabilitation Center is seeking a Production Assistant (Truck Driver) to complete driving routes for pickup and/or drop off of donations at the warehouse, assigned donation boxes, and at donor homes.Responsible for the security and safe o

Assistant Project Manager - Mission Critical.Burns & McDonnell is a company made up of more than 7,000 engineers, architects, construction professionals, scientists, consultants and entrepreneurs with offices across the country and throughout the world.Burns & McDonnell is 100 percent employee-owned

Contract Columbus, OH (Hybrid) NO THIRD PARTY C2C Need to go to office 3 days week.Manage multiple projects primarily focused on applications.Responsible for the oversight and tracking of all financial elements within the project.Ensure that scope is maintained, and appropriate change control applie

About the Role: As a CBRE Project Management Consultant, you will be responsible for providing consulting services to an assigned market or client account to help achieve the company's strategic business objectives.This job is part of the Project Management function.They are responsible for the

Requisition ID: 297911 + Relocation Authorized: National - Family + Telework Type: Full-Time Office/Project + Work Location: Columbus, OH** # Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries

The purpose of this position is to monitor construction projects for clients, with direct accountability for project delivery.ESSENTIAL DUTIES AND RESPONSIBILITIES - - Conduct periodic site visits to monitor the progress of construction, revie QA Manager, QA, Night Shift, Inspector, Manager, Project

Lead multiple commercial construction projects through every phase of the project lifecycle.Develop project execution strategies that align with schedule, budget, and client goals.Own project financials, including budgeting, forecasting, cost tracking, and profitability.Manage contracts, procurement

About the role** We are seeking a highly motivated Project Manager to lead the delivery of administrative office, clinical, and healthcare facility projects across a diverse real estate portfolio.This role is ideal for a strategic project leader who can seamlessly balance business consulting, stak

The Project Manager will be responsible for:.Monitor the progress, performance, and quality of the project(s).Lead project meetings, including reporting project status and gauging client satisfaction.Manage the project schedule, budget, and documentation.Create subcontracts and prepare purchase orde

Lead large, complex construction projects.Work on high-visibility, impactful builds.Leading contractor delivering complex builds .Strong focus on innovation and execution .Large-scale project portfolio .Stable and growing organization .Manage full project lifecycle .Oversee budgets and schedules .Le

Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Senior Project Manager to serve as the on-site Gilbane manager, responsible for the overall direction, completion, and financial outcome of a

All projects within Columbus metro area, and very interesting pipeline .Team orientated environment, massive growth opportunity! .Our client is a well established General Contractor in Ohio.With a focus on Federal, Data Center, Education, Healthcare, and Adaptive re-use projects, this firm is workin

About the role** The Senior Project Manager provides consulting services for our Columbus, Ohio market accounts to help achieve the company's strategic business objectives.The Senior Project Manager will lead high-end commercial real estate projects for various clients for the advisory business.Thi

Lead restoration and masonry projects from preconstruction through closeout.Manage budgets, schedules, subcontractors, and client relationships.Coordinate teams to ensure projects are delivered safely and on schedule.Oversee project documentation, reporting, and contract administration.Collaborate w

Construction Project Manager - Solar.The Construction Project Manager supports the Engineer Procure Construct (EPC) Project Manager or Program Manager to oversee day-to-day operations from pre-construction through project completion and warranty periods.The Construction Project Manager is responsibl