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Trabajos supervisor manager en HitchinCrear alertas

  • Store Manager
    Store Manager
    hace 27 días
    £30000–£35000 anual
    Jornada completa
    Chells, Stevenage

    Duties and Responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits · Conduct price and feature comparisons to facilitate purchasing · Recruit and Train new staff and conduct induction · Ensure high levels of customers’ satisfaction through excellent service · Ensure racks are fully stocked · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to manage the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills · Bachelor &/ Master’s degree or a related study and experience

    Sin experiencia
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  • Staff Trainer
    Staff Trainer
    hace 1 mes
    £12.82 por hora
    Jornada completa
    Stopsley, Luton

    Job Title Trainer Reports To Area Support Manager and HR Manager Job Purpose The Trainer is responsible for delivering high-quality training to new and existing care staff, ensuring they have the knowledge, skills and confidence to provide safe, person-centered care. The role includes delivering induction and refresher training, assessing competency, maintaining training resources and supporting staff development in line with company policies, legislation and best practice. Key Responsibilities Training Delivery • Deliver engaging and effective induction training for new Care Workers., • Deliver mandatory refresher and update training to existing staff., • Adapt training methods to suit different learning styles and levels of experience., • Promote a positive learning environment that encourages participation and professional development., • Ensure all training is delivered in accordance with current legislation, CQC standards and company policies. Competency Assessment • Assess learner understanding throughout training sessions., • Mark and provide constructive feedback on induction workbooks and training assessments., • Complete practical competency assessments where required., • Undertake field-based observations and competency assessments to ensure staff can safely apply their learning within the workplace., • Identify any additional training or support needs and communicate these to the appropriate manager. Training Resources • Prepare, maintain and update training materials, presentations and learner resources., • Ensure training equipment and resources are organized, safe and fit for purpose., • Keep training content up to date with changes in legislation, best practice and organizational procedures. Compliance and Administration • Maintain accurate training records and assessment documentation., • Ensure attendance registers, competency records and assessment paperwork are completed accurately and submitted promptly., • Support the organization in maintaining compliance with regulatory and contractual training requirements., • Participate in audits and quality assurance processes relating to training. Professional Responsibilities • Act as a positive role model for professional standards and company values., • Maintain own professional knowledge through continuous professional development., • Work collaboratively with managers and operational teams to support workforce development., • Carry out any other reasonable duties commensurate with the role. Person Specification Essential • Experience working within the health and social care sector., • Sound knowledge of adult social care legislation and best practice., • Previous experience delivering training, coaching or mentoring staff., • Excellent communication and presentation skills., • Ability to assess competence and provide constructive feedback., • Good organizational and administrative skills., • Confident using Microsoft Office and digital learning systems., • Full UK driving license and access to a vehicle (if field assessments are required). Desirable • Recognized teaching or training qualification (Level 3 Award in Education and Training or equivalent)., • Assessor qualification (or willingness to work towards one)., • Level 3 Diploma in Adult Care or above., • Experience of delivering the Care Certificate., • Knowledge of CQC Fundamental Standards and Skills for Care guidance. Personal Attributes • Enthusiastic and engaging communicator., • Patient and supportive teaching style., • Professional and approachable., • Able to motivate and inspire others., • Excellent attention to detail., • Flexible and adaptable., • Committed to continuous improvement and high-quality care.

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