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Resident Liaison Officer \n West London \n Up to £36,000 plus car allowance \n \n \n Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. \n \n \n Our client are based in WestLondon and they are carrying out internal and external planned maintenance as well as re-cladding projects. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades and retrofit projects. \n \n Projects are delivered to scattered properties as well as low and high rise tower blocks. \n \n . \n Within this role, day to day duties will include but not be limited too: \n \n \n\n • To be the point of contact when the client or tenant requires job updates.\n, • Own all complaints and ensure that these are dealt with in a prompt and effective manner\n, • For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.\n, • Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.\n, • Support the help-desk with emails that come in from sub-contractors and client on a daily basis\n, • Visit tenants when required.\n\n \n \n My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. \n \n \n This is a great opportunity to join a growing business on a permanent basis. \n Please apply directly for this role or contact Taylor Johnston for more information. \n \n \n Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer \n

Lifts Contracts Manager needed in West London Paying £36.59 per hr ref 5302274 Full time hours on a temporarybasis Key Responsibilities Contract Management Manage lift maintenance, repair, and servicing contracts to ensure contractual and statutory compliance. Monitor contractor performance through regular reviews, audits, and KPI reporting. Lead monthly contract performance meetings and oversee service improvement plans. Support procurement activities, including tender preparation, specification development, and contract mobilisation. Administer service agreements, schedules, specifications, invoices, and contract documentation. Compliance and Resident Safety Ensure compliance with all relevant legislation and industry regulations, including LOLER and PUWER. Manage and monitor lift inspection programmes and ensure defects are addressed within agreed timescales. Maintain accurate compliance records and certification. Provide technical advice on legislative changes and their impact on service delivery. Support health and safety compliance and resident safety objectives. Technical and Asset Management Monitor the condition and performance of lifts, hoists, and associated equipment. Support the development and implementation of Planned Preventative Maintenance (PPM) programmes. Assist with lift replacement and capital improvement projects. Conduct condition assessments and support stock condition surveys. Identify recurring maintenance issues and implement effective corrective actions. Financial Management Monitor and control servicing, maintenance, and repair budgets. Scrutinise contractor invoices and payment applications. Produce financial reports and forecasts relating to contract expenditure. Ensure value for money is achieved across all service contracts. Performance Reporting Produce monthly KPI and compliance reports. Provide statistical analysis relating to maintenance activities, inspections, repairs, and contract performance. Maintain accurate databases and information systems. Report on risks, trends, and recommendations for service improvement. Stakeholder Engagement Liaise with residents, contractors, consultants, suppliers, and internal teams. Manage complaints and enquiries relating to lift services. Build effective working relationships with procurement, compliance, technical, and operational teams. Support resident engagement initiatives and ensure high standards of customer service. If you are interested in the role, please email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared TPBN1_UKTJ

We are recruitingforan experienced Property Surveyorto join a leading Social Housing provider based inKingston upon Thamessupporting property services across the local region on a one year fixed term contract. As Property Surveyor , you will be reporting in to the Head of Asset Investment and Programmes and to help ensure that the group delivers its Major Works and Cyclical programmes whilst ensuring excellent resident satisfaction and value for money. The role will also work closely with the Property Managers, helping to provide technical expertise and presence on the ground to undertake routine and ad hoc inspections. Whats on offer: Salary: £56,650 Contract: 1 Year Fixed Term Contract Working pattern: Full-time (35 hours per week) Hybrid working About the Company Our client is a well-established Social Housing group managing a large portfolio of residential properties acrossKingston upon Thamesand the surrounding areas. They are committed to providing safe, high-quality homes and delivering excellent services to their tenants and communities. Benefits of theProperty Surveyor include: Hybrid working Public sector pension scheme 25 days holiday plus bank holidays Continuity of service benefits Life assurance Discounted health cash plan Key responsibilitiesinclude: To carry out detailed stock condition surveys and property inspections for the group as required using the Groups asset management software, producing reports to help maintain and refresh the Groups asset management information and Asset Investment Delivery Programme. To help develop and manage delivery of the Major Works, Planned and Cyclical programmes by undertaking surveys, preparing works specifications for tenders, carrying out works inspections and managing works contracts and contractors on-site to ensure quality and Value for Money. To manage contracts including Contract Instructions variations, preparing valuation statements as required. To manage consultants / Employers Agents as required. Ensure all building safety compliance, statutory and regulatory obligations are picked up and progressed. To work with the Head of Asset Investment and Programmes, Asset Manager and Head of Property to develop and refine the 5-year Asset Investment Delivery Plan. The successfulProperty Surveyor will have: Proven experience in a similar Building Surveyor role, ideally within Social Housing Strong knowledge ofplanned works Recognised professional qualification in building construction Thorough understanding of major works and cyclical programmes Budget and project management skills This role would suit an experiencedPropertySurveyor, looking for afixed term opportunity within a reputable Social Housing organisation. If this role sounds of interest to you please get in touch with Kyle on 07451262463 or email me on ! TPBN1_UKTJ

Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL Strong experience leading and managing a team Experience delivering front-line customer-facing services Excellent knowledge of current housing and leasehold legislation TPI qualification, relevant property or housing professional membership, or relevant experience Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems Excellent written and verbal communication skills, including the ability to present in high-pressure environments Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation Experience adopting a continuous improvement approach and adapting to change Full UK driving licence BENEFITS 25 days holiday plus Bank Holidays Up to 8% contributory pension Flexible benefits Salary exchange benefits Rewards and discounts Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. TPBN1_UKTJ

The General Manager will lead all on-site operations for a luxury residential development, focusing on occupancy, revenue, resident satisfaction, and team leadership.

Position: Spa & Wellbeing Manager Location: 261 High Street Kensington W8 6NB, London Core Hours: 5 x 9 hour shift shifts depending on business needs Shift Rotation: shifts depending on business needs At Lodha Developers UK, we create exceptional residential experiences in some of Londons most sought-after locations. We believe great places are created by great people, with a shared commitment to quality, service and attention to detail. As we grow, were looking for talented people to join us and be part of something special. Role Purpose Lead, coach and support the Spa & Wellbeing team to ensure the successful day-to-day running of the operations. Residents satisfaction is paramount with a strong emphasis on creating memorable experience through friendly, efficient and genuine service. Be the main point of contact for residents and collect first hand feedback to ensure we always improve on our offerings and services. Main Accountabilities Lead the day-to-day Spa & Wellbeing operation, ensuring exceptional standards of service, presentation, cleanliness and resident experience in a luxury residential environment. Act as an ambassador for LODHA Hospitality, creating a warm, welcoming, discreet and highly personalised experience for residents and their guests. Lead, coach and develop the Spa & Wellbeing team, maintaining high standards of appearance, professionalism, service delivery and engagement. Ensure appropriate staffing levels and effective resource planning to support smooth day-to-day operations. Conduct daily briefings and regular team meetings, ensuring clear communication and alignment with departmental standards, SOPs and company values. Drive training, development, recognition and performance management to build a motivated, knowledgeable and high-performing team. Support recruitment, interviewing and selection of Spa & Wellbeing hosts. Maintain the Spa & Wellbeing facilities to an exceptional standard, working closely with Maintenance, Engineering and the Resident Manager on preventative maintenance and operational requirements. Develop and refresh sports, wellbeing and food & beverage offerings, menus and promotions, introducing new products and experiences that enhance the resident journey. Handle resident requests, feedback and complaints professionally and efficiently, ensuring positive outcomes and escalating where appropriate. Maintain a strong awareness of security, safety and compliance, ensuring all incidents, accidents and concerns are reported and managed appropriately. Ensure compliance with relevant Health & Safety, fire safety, food safety and building safety requirements, including the Health and Safety at Work Act 1974 and Building Safety Act 2022. Support the team in maintaining safe working practices and provide appropriate Health & Safety training, guidance and supervision. Work collaboratively with the wider LODHA Hospitality team and undertake additional responsibilities as required by the Resident Manager. What You'll Bring Essential: 23 years management experience within a luxury 45 star hotel, residential or hospitality environment. Strong luxury hospitality operations experience, ideally with exposure to restaurants and bars. Proven leadership, coaching and people-management skills. Strong commercial, business and financial acumen. Excellent written and verbal communication skills in English. Highly organised, well presented and attentive to detail. Strong commitment to service excellence and delivering a personalised resident/guest experience. Confident handling resident requests, feedback and complaints professionally and discreetly. Good understanding of Health & Safety and safe working practices. Proactive, driven and self-motivated, with a flexible and collaborative approach. Personable, empathetic, tactful and discreet, with excellent interpersonal skills. Desirable: Bachelors degree in Hospitality, Business Management or a related discipline. Personal Licence holder. Experience in Spa, Sports & Wellbeing or fitness environments. Experience within a luxury private residential setting. Experience of a new opening or extensive refurbishment. Experience developing food & beverage, sports and wellbeing menus, promotions or new resident experiences. Knowledge of current luxury hospitality, wellbeing and lifestyle trends. Lodha Developers UK Ltd Why join Lodha? Be part of a growing luxury residential business Work alongside talented and experienced professionals Develop your skills through training and ongoing development Work in an environment where quality and attention to detail genuinely matter Build relationships across a diverse range of teams and disciplines Contribute to exceptional residential developments and experiences Our benefits include: Health & wellbeing: private medical cover with AXA, optical and dental cashback, life assurance and workplace nursery support. Travel & lifestyle: cycle to work scheme and an interest-free season ticket loan after probation. Reward & recognition: birthday day off, performance rewards, length of service recognition and a refer-a-friend bonus. TPBN1_UKCT

We are recruiting for an experienced Property Surveyor to join a leading Social Housing provider based in Kingston upon Thames supporting property services across the local region on a one year fixed term contract. As Property Surveyor , you will be reporting in to the Head of Asset Investment and Programmes and to help ensure that the group delivers its Major Works and Cyclical programmes whilst ensuring excellent resident satisfaction and value for money. The role will also work closely with the Property Managers, helping to provide technical expertise and presence on the ground to undertake routine and ad hoc inspections. What’s on offer: Salary: £56,650 Contract: 1 Year Fixed Term Contract Working pattern: Full-time (35 hours per week) Hybrid working About the Company Our client is a well-established Social Housing group managing a large portfolio of residential properties across Kingston upon Thames and the surrounding areas. They are committed to providing safe, high-quality homes and delivering excellent services to their tenants and communities. Benefits of the Property Surveyor include: Hybrid working Public sector pension scheme 25 days holiday plus bank holidays Continuity of service benefits Life assurance Discounted health cash planKey responsibilities include: To carry out detailed stock condition surveys and property inspections for the group as required using the Group’s asset management software, producing reports to help maintain and refresh the Group’s asset management information and Asset Investment Delivery Programme. To help develop and manage delivery of the Major Works, Planned and Cyclical programmes by undertaking surveys, preparing works specifications for tenders, carrying out works inspections and managing works contracts and contractors on-site to ensure quality and Value for Money. To manage contracts including Contract Instructions variations, preparing valuation statements as required. To manage consultants / Employer’s Agents as required. Ensure all building safety compliance, statutory and regulatory obligations are picked up and progressed. To work with the Head of Asset Investment and Programmes, Asset Manager and Head of Property to develop and refine the 5-year Asset Investment Delivery Plan. The successful Property Surveyor will have: Proven experience in a similar Building Surveyor role, ideally within Social Housing Strong knowledge of planned works Recognised professional qualification in building construction Thorough understanding of major works and cyclical programmes Budget and project management skills This role would suit an experienced Property Surveyor, looking for a fixed term opportunity within a reputable Social Housing organisation. If this role sounds of interest to you please get in touch with Kyle on (phone number removed) or email me on (url removed)

PRS Portfolio Manager £30,000 Ealing & Central London Looking for a property management role with variety, autonomy and genuine career progression? We're recruiting for an experienced Portfolio Manager to oversee a diverse residential property portfolio across Ealing and Central London. This is an exciting opportunity to join a professional and growing property team, managing a mix of private residential lettings, corporate rental properties and social housing. You'll have responsibility for your own portfolio and play a key role in delivering an exceptional service to landlords, tenants and clients. If you enjoy building relationships, problem-solving and keeping properties performing at their best, we'd love to hear from you. The Role As Portfolio Manager, you'll take ownership of a residential portfolio, ensuring properties remain compliant, well-maintained and financially successful. Your responsibilities will include: Managing day-to-day landlord and tenant relationships Arranging repairs, maintenance and refurbishment works Instructing compliance inspections and certification requirements Monitoring contractor performance and on-site works Carrying out property inspections Ensuring properties meet all Health & Safety and legislative requirements Managing maintenance budgets and expenditure Monitoring occupancy levels and void performance Recording and reporting financial, compliance and maintenance matters Delivering a first-class customer experience to clients and residentsWhat We're Looking For... ✅ Previous residential property management experience ✅ Experience working within social housing ✅ Excellent communication and relationship-building skills ✅ Strong organisational and problem-solving abilities ✅ Confident managing multiple priorities and deadlines ✅ Full UK driving licence ✅ Strong literacy, numeracy and IT skills Desirable ARLA, NFoPP or other industry qualifications Experience using property management systems such as Qube, MRI, Evolution or similarWhat's On Offer? Manage a varied and interesting property portfolio Work across private residential, corporate lets and social housing Supportive and professional team environment Opportunities for training and career development Central London and West London portfolio locations A role where you can make a real impact on resident and client satisfactionIf you're an experienced Property Manager looking for your next challenge with a business that values service, professionalism and career growth, we'd love to hear from you. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

A reputable Local Authority is seeking an experienced and motivated Estates Parking & Garage Manager to lead the delivery of its Parking & Garages Service. This is an excellent opportunity for an experienced housing, estate services, parking, or operational management professional to manage a high-profile service that supports residents, generates income, and contributes to the effective management of housing estates across the borough. Rate: £27.75-28.96 per hour PAYE (£37.13 per hour Umbrella) Location: Greater London Contract: Interim with potential to become permanent Working Pattern: Hybrid Working – 3 Days Per Week Office-Based The successful candidate will be responsible for overseeing the day-to-day management of parking spaces and garage stock, maximising occupancy and income, managing a small team, delivering service improvements, and ensuring a high standard of customer service. Key Responsibilities Lead and manage the delivery of the Parking & Garages Service across the Authority's housing estates. Manage garage and parking space lettings, transfers, waiting lists, and occupancy levels. Develop and implement strategies to maximise income generation and minimise voids. Monitor and manage rent accounts, arrears recovery, and debt reduction initiatives. Supervise, support, and develop a team of officers, ensuring high levels of performance and customer service. Investigate and resolve complex resident enquiries, complaints, and service requests. Manage escalated cases, including Councillor and senior stakeholder enquiries. Lead on service improvement projects, including garage refurbishment programmes and parking-related initiatives. Work closely with internal departments, contractors, enforcement teams, and external stakeholders to deliver service objectives. Monitor contractor performance and ensure service standards are achieved. Produce management reports, performance information, and KPI data to support service delivery and decision-making. Ensure compliance with relevant legislation, policies, procedures, and health and safety requirements. Support budget monitoring and contribute to the effective management of service expenditure and income.Essential Experience Experience leading and managing staff, including performance management and service delivery. Strong background in income management, arrears recovery, and maximising service income. Experience managing customer complaints and resolving complex service issues. Knowledge of housing management, estate services, parking operations, or property management. Experience working with contractors and managing service performance. Ability to analyse performance data and produce management reports. Excellent communication, stakeholder management, and problem-solving skills. Experience delivering service improvement and operational projects.Desirable Experience Knowledge of parking legislation, estate parking management, or garage services. Experience working within a social housing environment. Understanding of budget management and financial monitoring. Experience responding to Councillor, MP, or senior stakeholder enquiries.We are looking for a proactive and customer-focused manager who can balance operational service delivery with strategic improvement. The successful candidate will be an effective leader with strong stakeholder management skills and a proven ability to maximise income, improve performance, and deliver excellent outcomes for residents and the organisation. If you have a background in Housing Management, Estate Services, Parking Operations, Income Management, or Property Services and are looking for your next interim challenge, we would welcome your application. Apply Now for the Estates Parking & Garage Manager role

Private Sector Housing Manager Location: West London Rate: (NEGOTIABLE DEPENDING ON EXPERIENCE) Hours: Monday to Friday, 9:00am – 5:00pm Working Pattern: 5 Days per Week in the Office Contract: Temporary Vox Consultants are recruiting for an experienced Private Sector Housing Manager to join a Local Authority in West London. This is an exciting opportunity to lead a high-performing Private Sector Housing team, ensuring the delivery of an efficient, responsive and customer-focused service that improves housing conditions across the private rented and owner-occupied sectors. Key Responsibilities Lead and manage the Private Sector Housing service, ensuring the delivery of a high-quality, efficient and resident-focused service. Improve housing conditions through the provision of housing renewal advice, assistance and enforcement within the private rented and owner-occupied sectors. Oversee the Council's statutory duties relating to private sector housing, ensuring compliance with all relevant legislation. Lead the delivery of all statutory functions under the Housing Act 2004, including Housing Health and Safety Rating System (HHSRS) enforcement, property licensing and the full range of regulatory enforcement powers. Ensure the service fully implements and delivers the Council's responsibilities under the Renters' Rights Act 2025, including responding to new regulatory requirements, enhanced tenancy protections and strengthened enforcement powers. Monitor service performance and prepare detailed reports for senior officers and Elected Members on all aspects of the service, including empty homes and enforcement activity. Manage complex housing cases, ensuring appropriate enforcement action is taken where required. Develop effective working relationships with residents, landlords, housing providers, elected members and partner organisations. Drive continuous service improvement and ensure the team meets key performance targets and statutory obligations.To be successful in this role, you will have: Significant experience managing a Private Sector Housing or Environmental Health service within a Local Authority. Extensive knowledge of the Housing Act 2004, HHSRS, property licensing and private sector housing enforcement. A strong understanding of the Renters' Rights Act 2025 and its impact on local authority housing services. Experience leading and developing high-performing teams. Excellent communication and stakeholder management skills. Strong report writing and presentation skills, with experience reporting to senior management and elected members. The ability to manage competing priorities within a fast-paced environment. If you're an experienced Private Sector Housing Manager looking for your next Local Authority contract, we'd love to hear from you. Apply today or contact Vox Consultants for more information

Luxury Residential Amenities & Spa Manager £45k - Monday - Friday We are pleased to present an opportunity to join a high-end residential development, overseeing a premium Health Club & Spa offering designed around exceptional service and resident wellbeing. This role sits at the heart of a luxury environment where attention to detail, discretion, and service standards are critical. You will be responsible for the full operation of the health club and spa facilities, ensuring a seamless and highly personalised experience for residents. Role overview You will lead the day-to-day running of the wellness and amenities space, managing a team to deliver consistently high standards across all touchpoints. The focus is on creating a polished, welcoming environment while building strong relationships with residents and continuously enhancing the overall experience. Key responsibilities Oversee the full operation of the health club and spa facilities Maintain exceptional standards across presentation, cleanliness, and service delivery Lead, coach, and develop a service-led team Ensure a smooth and professional resident journey at all times Act as a key point of contact for residents, handling feedback and resolving issues effectively Work closely with maintenance and wider operations teams to ensure facilities remain in excellent condition Introduce and evolve wellbeing initiatives, services, and programming Support recruitment, onboarding, and ongoing team development Manage rotas and staffing levels in line with operational needs About you Minimum 23 years management experience within a true 5-star environment (luxury hotel, private members club, or high-end residential) Strong leadership skills with the ability to motivate and develop teams Highly polished, professional, and detail-oriented Confident managing resident or guest relationships in a luxury setting Organised, proactive, and solutions-focused A genuine passion for service and delivering exceptional experiences This is an excellent opportunity for a driven hospitality professional looking to step into a role where service excellence and resident experience are the priority. For more information contact Richard Hodges at Troika recruitment TPBN1_UKCT

VERTO HR is looking for an experienced Estate Manager to manage a large residential development near Chelsea Harbour, overseeing a team of nine people. Job Summary Hours: Monday - Friday 8.30am - 5pm (37.5hrs pw) Salary: £55,000 - £60,000 depending on experience To assume overall responsibility for the smooth running of the development in all respects and to supervise staff. Expected to be on call in the event of an emergency 24 hours per day. Responsibilities & Duties To ensure security is maintained at the building. To take responsibility in a crisis, (e.g. fire, floor, intruders) and take appropriate action. To work closely in co-operation with the managing agent, keeping them well informed about events and issues which affect the building. To provide a written building report to the Managing Agents every week. To supervise the standard of cleaning undertaken by the porters and on-site staff to ensure the building's high standard are maintained as set out in the Cleaning and Building Manuals. To formulate a property handbook to enable all staff to respond to queries of residents or other parties. The handbook will provide details of all contracts, emergency contact number and the numbers of specific contractors who work on the block. In addition, it would document the location and function of mechanical & engineering throughout the building. Liaise with the Managing Agent regarding any reactive or planned preventative maintenance requirements at the Building advising details of defects in writing where appropriate. Provide strategic recommendations to clients regarding asset protection, risk management and service delivery improvements. Oversee major works projects, capital expenditure programmes and planned preventative maintenance schedules with a focus on quality performance and value for money. Contribute to the preparation of annual Estate Budgets. Prepare monthly management reports and attend client and board meetings. Staff Management To professionally manage a team of 9 full time staff. This includes the allocation of duties, creation and updating of work schedules and job descriptions, support and supervision as required, and conduct of performance reviews. To ensure that sufficient cover for both cleaning and porterage or services is provided at all times, using contract staff as necessary. To maintain an effective managerial relationship with staff, ensuring that they remain highly motivated and that their work continues to reach required standard. A staffing report is to be produced monthly. To ensure that all staff are trained to a sufficient standard in order that they can operate the CCTV system effectively. To maintain records of all overtime and sickness of all staff and submit the relevant forms to the managing agents as necessary. Contract Management To monitor the log, kept by the staff which records the signing in and out of all contractors and service personnel in attendance at the building. Ensure that the staff issue the correct visitors permits. To monitor the presence of workmen around the building and supervise their activities to ensure minimum disturbance to residents. Daily records to be kept and report to managing agents once a month. To enforce appropriate standards on visiting contractors (estate or leaseholder engaged) according to the LFA provisions, estate handbook rules and health and safety regulations. Administration To deal with administrative matters relating to management of the building and staff. Ensure effective management of estate-wide records, policies and operational documentation. To be responsible for the management of a petty cash fund To maintain records of central stores for the building (light bulbs, cleaning supplies, key blanks, etc) in a well-organised way, ensuring that an appropriate quantity are always available at reasonable costs. To maintain folder of building records, including hard copies of all up to date testing and maintenance records, floor plans, fire strategies etc Create Gant chart to understand when essential testing takes place throughout the year. Keep this up to date. Leaseholder Relationships Monitor resident satisfaction and implement service improvement initiatives. Manage relationships with key stakeholders and act as escalation point for complex resident issues. Maintain professional and courteous relationships with leaseholders and residents. The Estate Manager is expected to be flexible and undertake reasonable additional duties as required by the managing agent, the resident management companies, the board or the freeholder. TPBN1_UKCT

Site Manager Decent Homes - Kitchens & Bathrooms Start September / October £60k - 65k + Full Comprehensive Package South West London / Surrey I’m working with a leading Tier 1 social housing main contractor on a fantastic opportunity for an experienced Site Manager to join as a Permanent Manager on a 10 Year Contract Stream of Works. The Project The works involve day to day Site Management tasks including renovation of Kitchen & Bathrooms to Social Housing properties, within live occupied residential environments. Experience working in social housing, local authority, or Planned Works is essential. This is a highly client-facing role, requiring someone comfortable managing: day-to-day site operations. resident liaison / live environment challenges. subcontractor coordination. H&S and programme management. reporting and site documentation. Opening 10 properties a week - overseeing 20 at a time.They are looking for Proven Site Manager experience in occupied residential / social housing Strong live environment / client-facing background Good IT literacy - Tablet/Laptop use - Microsoft Office Savvy (site reporting, emails, progress updates) Comfortable running day-to-day site duties autonomously Available for a sept/Oct StartRequired tickets SMSTS CSCS First AidThis is a great opportunity with a strong contractor to become a permanent manager with 10 years worth of work already secured. If this role sounds like a good fit for you or anyone you know, please feel free to contact me below! (url removed) / (phone number removed)

Asset and Compliance Data Support Officer Location: Frogmore Complex, SW18 1EY (Hybrid Working - 2 days per week in the office) Rate: £20.76 PAYE / £27.07 Umbrella Contract: 3 months (possibility of extension) Hours: Mon-Fri, 36 hours Start Date: September 2026 DBS Requirement: Basic DBS About the Role An exciting opportunity has arisen for an experienced and detail-focused Asset and Compliance Data Support Officer to join a busy Housing Management team within a leading London local authority. Reporting to the Asset and Compliance Data Manager, you will play a key role in supporting the delivery of the council's asset management and compliance programmes. The post will focus on data collection, analysis, reporting, and maintaining high-quality asset and compliance information to support strategic decision-making and service improvement. This is an excellent opportunity for a candidate with strong analytical skills, excellent attention to detail, and experience working with large datasets within housing, local government, or a similar regulated environment. Key Responsibilities Support the administration and delivery of the residential stock condition survey programme. Allocate survey work to contractors and external surveyors and coordinate access arrangements with residents. Analyse and monitor housing asset data to identify compliance issues, HHSRS hazards, and non-decent home components. Produce performance reports and exception reporting to support operational and strategic decision-making. Maintain and update databases, records, filing systems, and asset information. Assist with statutory returns, housing activity reports, and performance monitoring. Support asset management projects, housing improvement initiatives, and transformation programmes. Liaise with internal teams, contractors, residents, and external stakeholders to ensure effective service delivery. About You We are looking for candidates who can demonstrate: Essential Knowledge & Experience Knowledge of data governance and data quality management. Experience analysing complex datasets to support decision-making and organisational development. Strong understanding of data security and GDPR principles. Experience of maintaining accurate records and performance data. Ability to work effectively within a team environment. Strong organisational skills with the ability to prioritise workloads and meet deadlines.Desirable Experience Experience working within local government, social housing, or a similar public sector environment. Understanding of housing compliance, asset management, Decent Homes standards, or housing regulations. Awareness of housing policy and local authority service delivery.Skills Required Excellent IT skills, including Microsoft Office and Outlook. Experience using reporting and data analysis tools, with Power BI highly desirable. Ability to analyse information and present findings to a variety of audiences. Strong customer service and resident liaison skills. Excellent written and verbal communication skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Contract Manager - Social Housing Refurbishment Externals Ealing £75K - £85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing. The Senior Contract Manager will oversee teams delivering planned maintenance programs including roofing works, scaffolfing, kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalentSenior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £85,000 + Car/Allowance + Benefits

Aids & Adaptations Site Manager – Social HousingLocation: London / South East Salary: £55,000 package Type: Permanent Build Recruitment are currently working with a leading social housing contractor who are looking for an experienced Site Manager to join their Aids & Adaptations team. This role is suited to someone who has genuine experience delivering multiple Aids & Adaptations contracts, rather than someone whose experience is limited to overseeing a handful of individual property adaptations. The Role Managing multiple Aids & Adaptations works across occupied social housing properties Overseeing programmes from initial works through to completion Managing subcontractors, direct labour and site teams Coordinating works such as wet rooms, level-access showers, ramps, stairlifts, door widening and other adaptations Liaising with residents, RLOs, Occupational Therapists and client representatives Ensuring works are delivered safely, on programme and to the required quality standards Monitoring progress, quality, costs and health & safety Managing multiple properties and projects simultaneously Reporting progress and resolving issues throughout the worksAbout You Previous Site Management experience within Aids & Adaptations Proven track record delivering multiple contracts/programmes, not just individual property adaptations Experience working within social housing / local authority environments Strong understanding of working in occupied properties Confident managing subcontractors and multiple workstreams Strong communication and resident-facing skills SMSTS and CSCS Full UK driving licenceThis is a great opportunity for an experienced Aids & Adaptations Site Manager looking to join an established social housing contractor with a strong pipeline of work

Neighbourhood and Tenancy Services Manager Location: London Pay Rate: Circa £300 per day Contract: Interim / Ongoing Working Pattern: Monday to Friday, fully on-site An excellent opportunity has arisen for an experienced Neighbourhoods & Tenancy Services Manager to join, a high-performing local authority recently awarded the highest available consumer grade of C1 by the Regulator of Social Housing. This is a key leadership position within the Housing Directorate, responsible for managing a newly formed team of 5X Neighbourhood & Community Officers and one Neighbourhood & Community Coordinator. The team will oversee the delivery of housing and neighbourhood services to approximately 3,000 residents, within a wider housing portfolio of around 15,000 tenanted homes. The Role As Neighbourhoods Manager, you will provide strategic and operational leadership to ensure the delivery of a high-quality, resident-focused tenancy and neighbourhood management service. You will lead a team responsible for supporting residents to live in safe, sustainable and thriving communities, while ensuring that housing services meet regulatory, operational and customer service standards. Key responsibilities will include: Leading the delivery of tenancy and neighbourhood management services. Managing and improving performance through clear KPIs, targets, reporting and recovery plans. Overseeing antisocial behaviour, tenancy enforcement, estate management and complex tenancy cases. Ensuring fire safety and housing management actions arising from risk assessments are completed within required timescales. Managing voids, allocations, viewings, sign-ups and rehousing activity to meet operational targets. Developing and delivering estate inspections, home visits and resident engagement programmes. Supporting the team to identify and resolve tenancy breaches, illegal occupancy and issues affecting vulnerable residents. Providing management oversight of complex cases, ensuring legal advice and enforcement action progresses appropriately. Driving service improvement, innovation, digital transformation and modern ways of working. Preparing the service for audits and regulatory assessments by the Regulator of Social Housing. Delivering improvement plans to maintain and strengthen the Council’s C1 regulatory position. Developing annual operational plans covering performance, finance and customer service outcomes. Managing staff performance, supervision, appraisals, development plans and workforce planning. Building effective relationships with residents, tenant and resident associations, councillors, police, health services, contractors and community organisations. Supporting complaint resolution and using resident feedback and data to improve service delivery. Deputising for the Head of Service and representing the Council at meetings, forums, surgeries and community events.This is a highly visible and community-facing role, requiring attendance on-site five days per week. Evening and weekend attendance may occasionally be required to meet resident and organisational needs. About You The successful candidate will be an experienced housing professional and confident people leader with a strong background in tenancy, neighbourhood or housing management. You should have: Proven experience leading a housing, tenancy or neighbourhood management team. Expert knowledge of social housing, tenancy management, estate management and relevant legislation. Experience managing antisocial behaviour, complex cases, safeguarding and tenancy enforcement. A strong track record of setting and exceeding KPIs and improving service performance. Experience managing staff through supervision, performance reviews, coaching and development. Proven experience delivering service transformation, cultural change and continuous improvement. Experience working within a local authority, housing association or similar social housing environment. Strong knowledge of regulatory compliance and the Regulator of Social Housing’s consumer standards. Experience managing resident engagement, complaints and customer satisfaction initiatives. The ability to analyse performance data, customer insight and feedback to develop effective improvement plans. Excellent written and verbal communication skills, with the ability to engage confidently with residents, Members, colleagues and external partners.You should be educated to degree level or have equivalent professional experience. A Level 4 housing qualification is desirable, although candidates willing to work towards the qualification within two years will also be considered. Key Benefits Competitive interim rate of circa £300 per day. Opportunity to work with a high-performing London Borough. Join a newly formed team and help shape future service delivery. Strategic and operational leadership responsibility. Opportunity to influence resident satisfaction, community safety and housing performance. Work within a Council recently awarded the highest available C1 consumer grade.KeywordsNeighbourhoods Manager, Neighbourhood and Communities Manager, Housing Manager, Tenancy Manager, Neighbourhood Management, Tenancy Management, Housing Management, Social Housing, Local Authority Housing, Council Housing, Housing Association, Estate Management, Community Engagement, Resident Engagement, Resident Satisfaction, Customer Service, Antisocial Behaviour, ASB, Tenancy Enforcement, Complex Tenancy Cases, Housing Legislation, Housing Regulation, Regulator of Social Housing, Consumer Standards, C1 Rating, Regulatory Compliance, Fire Safety, Safeguarding, Domestic Abuse, Void Management, Voids and Lettings, Allocations, Rehousing, Tenancy Sustainment

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