Resident manager jobs in RichmondCreate job alerts

Resident Liaison Officer \n West London \n Up to £36,000 plus car allowance \n \n \n Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. \n \n \n Our client are based in WestLondon and they are carrying out internal and external planned maintenance as well as re-cladding projects. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades and retrofit projects. \n \n Projects are delivered to scattered properties as well as low and high rise tower blocks. \n \n . \n Within this role, day to day duties will include but not be limited too: \n \n \n\n • To be the point of contact when the client or tenant requires job updates.\n, • Own all complaints and ensure that these are dealt with in a prompt and effective manner\n, • For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.\n, • Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.\n, • Support the help-desk with emails that come in from sub-contractors and client on a daily basis\n, • Visit tenants when required.\n\n \n \n My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. \n \n \n This is a great opportunity to join a growing business on a permanent basis. \n Please apply directly for this role or contact Taylor Johnston for more information. \n \n \n Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer \n

HANDYPERSONRendall & Rittner £38,000 - £40,000 Fulham Reach - W6 9RU Monday - Friday 0900 - 1700DEVELOPMENT DETAILSJoin a prestigious riverside community of around 744 luxury homes where five-star amenities meet a friendly, village feel. Youll be part of a 24/7 service culture alongside concierge and on-site teams, supporting residents who enjoy a pool and spa, private cinema and a virtual golf suite. The setting is modern, beautifully maintained and well-connected, with multiple Underground lines a short walk awaymaking your working day varied, active and people-focused.ROLE EXPECTATIONSYou will be the on-site go-to for general maintenance, reactive repairs and presentation standards across the development. Most days youll complete painting and decorating to a high standard, tackle minor plumbing fixes, care for communal areas and coordinate with the concierge and management team to keep everything running smoothly. Youll balance planned tasks with responsive support, always with a welcoming, resident-first approach.WHAT SUCCESS LOOKS LIKEResidents feel listened to and supported, with issues acknowledged and resolved promptly.Communal areas look immaculate through consistent upkeep, touch-ups and deep cleans.You complete first-time fixes safely and efficiently, escalating only when needed.You plan your day effectively, keeping accurate records and communicating progress.Health and safety procedures are followed without exception, with risks identified early.You collaborate seamlessly with concierge, contractors and the management team.HOW YOU'LL SPEND MOST OF YOUR TIMEDelivering painting and decorating across communal areas to a high, consistent finish.Carrying out minor plumbing repairs, such as leaks, blockages and fixture adjustments.Performing small fabric repairs and basic maintenance (e.g., doors, locks, fixtures).Cleaning tasks including carpet cleaning and operating the outdoor ride-on scrubber.Proactively inspecting the development, logging jobs and completing checklists.Assisting residents and liaising with contractors to coordinate remedial works.WHO THIS ROLE IS FORYou take pride in high-quality workmanship and presentation standards.Youre personable, calm under pressure and focused on great resident service.Youre safety-conscious, organised and comfortable managing a busy workload.Youre practical, hands-on and happy working indoors and outdoors in all seasons.You hold a full, clean UK driving licence and are confident moving equipment safely.EXPERIENCE THAT HELPSPainting and decorating in residential or hospitality settings to a high standard.Basic plumbing troubleshooting and repairs in occupied properties.Using carpet cleaning equipment and ride-on scrubber/dryers.Working within a large residential development, hotel or leisure environment.Familiarity with maintenance logs, checklists and simple digital reporting tools.WHAT WE OFFER20 Days plus bank holidaysEnrolment into the Rendall & Rittner pension schemeEmployee assistance programme supporting family, health, money and workEmployee referral schemeTeam uniform* subject to developmentFully funded training and development opportunitiesAccess to discounts across travel, retail, fitness and entertainmentABOUT RENDALL & RITTNERRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.HOW WE HIREInitial conversation with our talent teamInterview focused on practical maintenance skills, customer service approach, problem-solving, safety awareness and how you prioritise workload in a live residential settingWe aim to complete the process within two to three weeks and communicate clearly throughout.INTERESTED?Apply with your CV.All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.A full, clean UK driving licence is essential.Appointment is subject to a valid DBS check.TPBN1_UKTJ

Senior Leasehold Property ManagerAn excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio.If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution ManagerSALARY: £39,400 to £41,474 pro rata + BenefitsLOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5)JOB TYPE: 6 Month, Full-Time, Fixed-Term ContractWORKING HOURS: 35 Hours per Week, Monday to FridayJOB OVERVIEWWe have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service.Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters.As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery.DUTIESYour duties as the Senior Leasehold Property Manager include:Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvementOversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolioManage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligationsProvide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issuesMonitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activityAnalyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvementsBuild Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partnersRepresent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where requiredMaintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirementsCANDIDATE REQUIREMENTSESSENTIALStrong experience leading and managing a teamExperience delivering front-line customer-facing servicesExcellent knowledge of current housing and leasehold legislationTPI qualification, relevant property or housing professional membership, or relevant experienceGood working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systemsExcellent written and verbal communication skills, including the ability to present in high-pressure environmentsAbility to manage complex customer issues, legal cases, building safety matters and service charge challengesStrong stakeholder management, problem-solving and continuous improvement skillsDESIRABLERelevant technical or building safety qualification, or willingness to undertake one in line with changing legislationExperience adopting a continuous improvement approach and adapting to changeFull UK driving licenceBENEFITS25 days holiday plus Bank HolidaysUp to 8% contributory pensionFlexible benefitsSalary exchange benefitsRewards and discountsAnnual allowance of up to £300 to use towards health and lifestyle benefits for you and your familyThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.This role requires a DBS CheckAPPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-C14963Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.TPBN1_UKTJ

At Signature Senior Lifestyle, we provide award-winning care in luxurious surroundings. As a Clinical Services Manager, youll play a key leadership role in ensuring exceptional, person-centred care for our residents, supporting them to live safe, fulfilled lives.What Signature OfferUp to £69,300 per annum + plus the potential to earn a 25% salary bonus1 in 4 Duty Manager weekend requirementUp to 30 days annual leave, plus 8 bank holidays, depending on length of serviceWorkplace pensionFree meals on shift for staff working 6+ hoursPrivate medical insurance and company sick payLife Assurance SchemeBlue Light discount scheme eligibleRefer A Friend Incentive £50 voucher and up to £1,000 cash bonusStaff recognition scheme Purple Heart AwardOngoing career training and developmentEmployee Assistance Programme, occupational health support and wellbeing servicesPlus cycle to work scheme, study support, long service awards and moreTransport LinksCommuting - Norbiton nearest train stationWalking - 25 minutes from nearest train stationDriving - M25/A3 nearest motorwayYour Role at SignatureYoull lead our clinical team, ensuring all care meets CQC and Signature standards. Your responsibilities will include:Overseeing day-to-day clinical operations and ensuring appropriate staffing levels and skill mix.Leading on governance, quality assurance, and regulatory compliance.Managing budgets, rotas, recruitment, and resource allocation.Coaching, developing, and supporting your team, including mandatory training and professional development.Maintaining accurate records and delivering high standards of resident care.Acting as Deputy General Manager when required.What were looking forCurrent NMC registration (essential).Proven leadership in a similar role in a care or nursing (desirable) or hospital environment.Strong understanding of governance, quality assurance, and compliance.Excellent organisational and communication skills.A compassionate, motivating leadership style.About SignatureCompetitive salary and benefits package.Career development and leadership training.Generous recognition schemes and wellbeing support.The opportunity to make a meaningful difference in a luxury care setting.Apply today and take the lead in delivering exceptional care.TPBN1_UKTJ

At Birchstone Care Homeswe are committed to providing a safe, secure, happy and comfortable home, promoting a high standard of care and an understanding of individual needs, to offer support and choice as required. We are looking for kind and caring individuals to join our happy and friendly team, those who share our values and will create a homely atmosphere for our residents. Your job will entail providing personal and social care to our residents whilst ensuring all their personal preferences, choices and values are always respected.We are proud to be an accredited Veteran Friendly Framework employer. We actively welcome and encourage applications from veterans, members of the armed forces community, and their families. Your skills, experience, and dedication are highly valued at Birchstone Care HomesKey Responsibilities Staff:Provide leadership and direction to the care team in the home to ensure that residents are supported to live in a safe and caring and stimulating environment. Conduct and record supervisions and appraisals with care team, setting and reviewing suitable objectives for development. Support with the ongoing development of the care team, including acting as a mentor to home employed care staff and students on placement. Contribute fully to team working, responding positively to colleagues and actioning all reasonable work instructions promptly. Attend relevant staff meetings and training as required. Operational: Collaborate with the care team to plan and deliver resident care. Administer, receive and manage medications for residents in accordance with company policy and Regulations. Support the management team in implementing agreed clinical developments. Ensure that care is delivered in line with regulatory care standards and legislation. Act as a contact for residents and relatives in regard to care needs. Monitor standards of care delivered by care staff via observation and direct involvement, ensuring that all residents receive quality personal care and that care plans are fully maintained. Ensure that safe systems of work are used across the range of care tasks and in particular moving and handling of residents, by assessing risks and having due regard for personal safety and the safety of residents, visitors and staff. Respond promptly and appropriately to concerns such as safeguarding incidents, and report to nurse / management as soon as possible. Support the Home Manager with assessing prospective residents as needed. Support the Home Manager in ensuring compliance with health and safety measures related to residents care and comfort. Residents: Liaise with nursing team and other healthcare professionals to support residents with their health and care needs. Act courteously toward residents and their visitors, respecting the dignity and individuality of each resident and ensuring that effective communication is maintained. Monitor the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation. Promote and support positive risk taking for residents.Qualifications:Minimum NVQ3 in Healthcare or equivalent qualification. Leadership qualification. Proven experience of leading a care team. Passion for elderly / dementia care, with a hands-on approach. Competent with basic computer software, such as Word, web based systems etc.Ability to communicate effectively both verbally and in writing.Ability to effective multi-task and prioritise workload. Able to be adaptive and flexible to cover a range of responsibilities. Company Benefits 28-days Annual Leave (Pro-Rata)Pension contributionsFull induction and ongoing trainingOpportunity to grow and develop in the companyTPBN1_UKTJ

The role would suit an experienced leasehold property manager or estate manager looking for a long-term position who lives locally to the area. Attend residents' board meetings. Onboarding property management software to support efficiency, resident satisfaction and compliance.

Private Sector Housing Manager Location: West London Rate: (NEGOTIABLE DEPENDING ON EXPERIENCE) Hours: Monday to Friday, 9:00am – 5:00pm Working Pattern: 5 Days per Week in the Office Contract: Temporary Vox Consultants are recruiting for an experienced Private Sector Housing Manager to join a Local Authority in West London. This is an exciting opportunity to lead a high-performing Private Sector Housing team, ensuring the delivery of an efficient, responsive and customer-focused service that improves housing conditions across the private rented and owner-occupied sectors. Key Responsibilities Lead and manage the Private Sector Housing service, ensuring the delivery of a high-quality, efficient and resident-focused service. Improve housing conditions through the provision of housing renewal advice, assistance and enforcement within the private rented and owner-occupied sectors. Oversee the Council's statutory duties relating to private sector housing, ensuring compliance with all relevant legislation. Lead the delivery of all statutory functions under the Housing Act 2004, including Housing Health and Safety Rating System (HHSRS) enforcement, property licensing and the full range of regulatory enforcement powers. Ensure the service fully implements and delivers the Council's responsibilities under the Renters' Rights Act 2025, including responding to new regulatory requirements, enhanced tenancy protections and strengthened enforcement powers. Monitor service performance and prepare detailed reports for senior officers and Elected Members on all aspects of the service, including empty homes and enforcement activity. Manage complex housing cases, ensuring appropriate enforcement action is taken where required. Develop effective working relationships with residents, landlords, housing providers, elected members and partner organisations. Drive continuous service improvement and ensure the team meets key performance targets and statutory obligations.To be successful in this role, you will have: Significant experience managing a Private Sector Housing or Environmental Health service within a Local Authority. Extensive knowledge of the Housing Act 2004, HHSRS, property licensing and private sector housing enforcement. A strong understanding of the Renters' Rights Act 2025 and its impact on local authority housing services. Experience leading and developing high-performing teams. Excellent communication and stakeholder management skills. Strong report writing and presentation skills, with experience reporting to senior management and elected members. The ability to manage competing priorities within a fast-paced environment. If you're an experienced Private Sector Housing Manager looking for your next Local Authority contract, we'd love to hear from you. Apply today or contact Vox Consultants for more information

PRS Portfolio Manager £30,000 Ealing & Central London Looking for a property management role with variety, autonomy and genuine career progression? We're recruiting for an experienced Portfolio Manager to oversee a diverse residential property portfolio across Ealing and Central London. This is an exciting opportunity to join a professional and growing property team, managing a mix of private residential lettings, corporate rental properties and social housing. You'll have responsibility for your own portfolio and play a key role in delivering an exceptional service to landlords, tenants and clients. If you enjoy building relationships, problem-solving and keeping properties performing at their best, we'd love to hear from you. The Role As Portfolio Manager, you'll take ownership of a residential portfolio, ensuring properties remain compliant, well-maintained and financially successful. Your responsibilities will include: Managing day-to-day landlord and tenant relationships Arranging repairs, maintenance and refurbishment works Instructing compliance inspections and certification requirements Monitoring contractor performance and on-site works Carrying out property inspections Ensuring properties meet all Health & Safety and legislative requirements Managing maintenance budgets and expenditure Monitoring occupancy levels and void performance Recording and reporting financial, compliance and maintenance matters Delivering a first-class customer experience to clients and residentsWhat We're Looking For... ✅ Previous residential property management experience ✅ Experience working within social housing ✅ Excellent communication and relationship-building skills ✅ Strong organisational and problem-solving abilities ✅ Confident managing multiple priorities and deadlines ✅ Full UK driving licence ✅ Strong literacy, numeracy and IT skills Desirable ARLA, NFoPP or other industry qualifications Experience using property management systems such as Qube, MRI, Evolution or similarWhat's On Offer? Manage a varied and interesting property portfolio Work across private residential, corporate lets and social housing Supportive and professional team environment Opportunities for training and career development Central London and West London portfolio locations A role where you can make a real impact on resident and client satisfactionIf you're an experienced Property Manager looking for your next challenge with a business that values service, professionalism and career growth, we'd love to hear from you. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Luxury Residential Amenities & Spa Manager £45k - Monday - Friday We are pleased to present an opportunity to join a high-end residential development, overseeing a premium Health Club & Spa offering designed around exceptional service and resident wellbeing. This role sits at the heart of a luxury environment where attention to detail, discretion, and service standards are critical. You will be responsible for the full operation of the health club and spa facilities, ensuring a seamless and highly personalised experience for residents. Role overview You will lead the day-to-day running of the wellness and amenities space, managing a team to deliver consistently high standards across all touchpoints. The focus is on creating a polished, welcoming environment while building strong relationships with residents and continuously enhancing the overall experience. Key responsibilities Oversee the full operation of the health club and spa facilities Maintain exceptional standards across presentation, cleanliness, and service delivery Lead, coach, and develop a service-led team Ensure a smooth and professional resident journey at all times Act as a key point of contact for residents, handling feedback and resolving issues effectively Work closely with maintenance and wider operations teams to ensure facilities remain in excellent condition Introduce and evolve wellbeing initiatives, services, and programming Support recruitment, onboarding, and ongoing team development Manage rotas and staffing levels in line with operational needs About you Minimum 23 years management experience within a true 5-star environment (luxury hotel, private members club, or high-end residential) Strong leadership skills with the ability to motivate and develop teams Highly polished, professional, and detail-oriented Confident managing resident or guest relationships in a luxury setting Organised, proactive, and solutions-focused A genuine passion for service and delivering exceptional experiences This is an excellent opportunity for a driven hospitality professional looking to step into a role where service excellence and resident experience are the priority. For more information contact Richard Hodges at Troika recruitment TPBN1_UKCT

Aids & Adaptations Site Manager | Social Housing Contractor | Kingston upon Thames Role Summary A leading social housing contractor is seeking an experienced Aids & Adaptations Site Manager to oversee the delivery of accessibility and adaptation projects within occupied residential properties. The successful candidate will ensure works are completed safely, on time, within budget, and to a high standard while maintaining excellent resident satisfaction. Key Responsibilities Manage day-to-day site operations for aids and adaptations projects. Coordinate labour, subcontractors, materials, and programme delivery. Oversee works including: Wet rooms and level access showers Disabled access ramps Stairlifts and through-floor lifts Door widening, handrails, and grab rails Kitchen and external access adaptations Conduct site inspections, quality checks, and health & safety audits. Prepare and review RAMS and ensure compliance with CDM and H&S regulations. Monitor project budgets, variations, progress, and site records. Liaise with residents, occupational therapists, clients, and other stakeholders to ensure successful project delivery. Requirements Experience managing construction or refurbishment projects within the social housing sector. Proven experience delivering aids and adaptations works. Strong understanding of occupied property refurbishment. Experience managing subcontractors and direct labour. Excellent customer service and resident engagement skills. Full UK Driving Licence. Qualifications SMSTS CSCS Manager Card First Aid at Work Benefits Competitive salary Company van and fuel card 23 days holiday plus bank holidays Private medical insurance Life assurance Enhanced family leave Career development and progression opportunities Location: Kingston upon Thames

A reputable Local Authority is seeking an experienced and motivated Estates Parking & Garage Manager to lead the delivery of its Parking & Garages Service. This is an excellent opportunity for an experienced housing, estate services, parking, or operational management professional to manage a high-profile service that supports residents, generates income, and contributes to the effective management of housing estates across the borough. Rate: £27.75-28.96 per hour PAYE (£37.13 per hour Umbrella) Location: Greater London Contract: Interim with potential to become permanent Working Pattern: Hybrid Working – 3 Days Per Week Office-Based The successful candidate will be responsible for overseeing the day-to-day management of parking spaces and garage stock, maximising occupancy and income, managing a small team, delivering service improvements, and ensuring a high standard of customer service. Key Responsibilities Lead and manage the delivery of the Parking & Garages Service across the Authority's housing estates. Manage garage and parking space lettings, transfers, waiting lists, and occupancy levels. Develop and implement strategies to maximise income generation and minimise voids. Monitor and manage rent accounts, arrears recovery, and debt reduction initiatives. Supervise, support, and develop a team of officers, ensuring high levels of performance and customer service. Investigate and resolve complex resident enquiries, complaints, and service requests. Manage escalated cases, including Councillor and senior stakeholder enquiries. Lead on service improvement projects, including garage refurbishment programmes and parking-related initiatives. Work closely with internal departments, contractors, enforcement teams, and external stakeholders to deliver service objectives. Monitor contractor performance and ensure service standards are achieved. Produce management reports, performance information, and KPI data to support service delivery and decision-making. Ensure compliance with relevant legislation, policies, procedures, and health and safety requirements. Support budget monitoring and contribute to the effective management of service expenditure and income.Essential Experience Experience leading and managing staff, including performance management and service delivery. Strong background in income management, arrears recovery, and maximising service income. Experience managing customer complaints and resolving complex service issues. Knowledge of housing management, estate services, parking operations, or property management. Experience working with contractors and managing service performance. Ability to analyse performance data and produce management reports. Excellent communication, stakeholder management, and problem-solving skills. Experience delivering service improvement and operational projects.Desirable Experience Knowledge of parking legislation, estate parking management, or garage services. Experience working within a social housing environment. Understanding of budget management and financial monitoring. Experience responding to Councillor, MP, or senior stakeholder enquiries.We are looking for a proactive and customer-focused manager who can balance operational service delivery with strategic improvement. The successful candidate will be an effective leader with strong stakeholder management skills and a proven ability to maximise income, improve performance, and deliver excellent outcomes for residents and the organisation. If you have a background in Housing Management, Estate Services, Parking Operations, Income Management, or Property Services and are looking for your next interim challenge, we would welcome your application. Apply Now for the Estates Parking & Garage Manager role

Asset and Compliance Data Support Officer Location: Frogmore Complex, SW18 1EY (Hybrid Working - 2 days per week in the office) Rate: £20.76 PAYE / £27.07 Umbrella Contract: 3 months (possibility of extension) Hours: Mon-Fri, 36 hours Start Date: September 2026 DBS Requirement: Basic DBS About the Role An exciting opportunity has arisen for an experienced and detail-focused Asset and Compliance Data Support Officer to join a busy Housing Management team within a leading London local authority. Reporting to the Asset and Compliance Data Manager, you will play a key role in supporting the delivery of the council's asset management and compliance programmes. The post will focus on data collection, analysis, reporting, and maintaining high-quality asset and compliance information to support strategic decision-making and service improvement. This is an excellent opportunity for a candidate with strong analytical skills, excellent attention to detail, and experience working with large datasets within housing, local government, or a similar regulated environment. Key Responsibilities Support the administration and delivery of the residential stock condition survey programme. Allocate survey work to contractors and external surveyors and coordinate access arrangements with residents. Analyse and monitor housing asset data to identify compliance issues, HHSRS hazards, and non-decent home components. Produce performance reports and exception reporting to support operational and strategic decision-making. Maintain and update databases, records, filing systems, and asset information. Assist with statutory returns, housing activity reports, and performance monitoring. Support asset management projects, housing improvement initiatives, and transformation programmes. Liaise with internal teams, contractors, residents, and external stakeholders to ensure effective service delivery. About You We are looking for candidates who can demonstrate: Essential Knowledge & Experience Knowledge of data governance and data quality management. Experience analysing complex datasets to support decision-making and organisational development. Strong understanding of data security and GDPR principles. Experience of maintaining accurate records and performance data. Ability to work effectively within a team environment. Strong organisational skills with the ability to prioritise workloads and meet deadlines.Desirable Experience Experience working within local government, social housing, or a similar public sector environment. Understanding of housing compliance, asset management, Decent Homes standards, or housing regulations. Awareness of housing policy and local authority service delivery.Skills Required Excellent IT skills, including Microsoft Office and Outlook. Experience using reporting and data analysis tools, with Power BI highly desirable. Ability to analyse information and present findings to a variety of audiences. Strong customer service and resident liaison skills. Excellent written and verbal communication skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Site Manager Decent Homes - Kitchens & Bathrooms Start September / October £60k - 65k + Full Comprehensive Package South West London / Surrey I’m working with a leading Tier 1 social housing main contractor on a fantastic opportunity for an experienced Site Manager to join as a Permanent Manager on a 10 Year Contract Stream of Works. The Project The works involve day to day Site Management tasks including renovation of Kitchen & Bathrooms to Social Housing properties, within live occupied residential environments. Experience working in social housing, local authority, or Planned Works is essential. This is a highly client-facing role, requiring someone comfortable managing: day-to-day site operations. resident liaison / live environment challenges. subcontractor coordination. H&S and programme management. reporting and site documentation. Opening 10 properties a week - overseeing 20 at a time.They are looking for Proven Site Manager experience in occupied residential / social housing Strong live environment / client-facing background Good IT literacy - Tablet/Laptop use - Microsoft Office Savvy (site reporting, emails, progress updates) Comfortable running day-to-day site duties autonomously Available for a sept/Oct StartRequired tickets SMSTS CSCS First AidThis is a great opportunity with a strong contractor to become a permanent manager with 10 years worth of work already secured. If this role sounds like a good fit for you or anyone you know, please feel free to contact me below! (url removed) / (phone number removed)

Senior Contract Manager - Social Housing Refurbishment Externals Ealing £75K - £85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing. The Senior Contract Manager will oversee teams delivering planned maintenance programs including roofing works, scaffolfing, kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalentSenior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £85,000 + Car/Allowance + Benefits

Aids & Adaptations Site Manager – Social HousingLocation: London / South East Salary: £55,000 package Type: Permanent Build Recruitment are currently working with a leading social housing contractor who are looking for an experienced Site Manager to join their Aids & Adaptations team. This role is suited to someone who has genuine experience delivering multiple Aids & Adaptations contracts, rather than someone whose experience is limited to overseeing a handful of individual property adaptations. The Role Managing multiple Aids & Adaptations works across occupied social housing properties Overseeing programmes from initial works through to completion Managing subcontractors, direct labour and site teams Coordinating works such as wet rooms, level-access showers, ramps, stairlifts, door widening and other adaptations Liaising with residents, RLOs, Occupational Therapists and client representatives Ensuring works are delivered safely, on programme and to the required quality standards Monitoring progress, quality, costs and health & safety Managing multiple properties and projects simultaneously Reporting progress and resolving issues throughout the worksAbout You Previous Site Management experience within Aids & Adaptations Proven track record delivering multiple contracts/programmes, not just individual property adaptations Experience working within social housing / local authority environments Strong understanding of working in occupied properties Confident managing subcontractors and multiple workstreams Strong communication and resident-facing skills SMSTS and CSCS Full UK driving licenceThis is a great opportunity for an experienced Aids & Adaptations Site Manager looking to join an established social housing contractor with a strong pipeline of work

Neighbourhood and Tenancy Services Manager Location: London Pay Rate: Circa £300 per day Contract: Interim / Ongoing Working Pattern: Monday to Friday, fully on-site An excellent opportunity has arisen for an experienced Neighbourhoods & Tenancy Services Manager to join, a high-performing local authority recently awarded the highest available consumer grade of C1 by the Regulator of Social Housing. This is a key leadership position within the Housing Directorate, responsible for managing a newly formed team of 5X Neighbourhood & Community Officers and one Neighbourhood & Community Coordinator. The team will oversee the delivery of housing and neighbourhood services to approximately 3,000 residents, within a wider housing portfolio of around 15,000 tenanted homes. The Role As Neighbourhoods Manager, you will provide strategic and operational leadership to ensure the delivery of a high-quality, resident-focused tenancy and neighbourhood management service. You will lead a team responsible for supporting residents to live in safe, sustainable and thriving communities, while ensuring that housing services meet regulatory, operational and customer service standards. Key responsibilities will include: Leading the delivery of tenancy and neighbourhood management services. Managing and improving performance through clear KPIs, targets, reporting and recovery plans. Overseeing antisocial behaviour, tenancy enforcement, estate management and complex tenancy cases. Ensuring fire safety and housing management actions arising from risk assessments are completed within required timescales. Managing voids, allocations, viewings, sign-ups and rehousing activity to meet operational targets. Developing and delivering estate inspections, home visits and resident engagement programmes. Supporting the team to identify and resolve tenancy breaches, illegal occupancy and issues affecting vulnerable residents. Providing management oversight of complex cases, ensuring legal advice and enforcement action progresses appropriately. Driving service improvement, innovation, digital transformation and modern ways of working. Preparing the service for audits and regulatory assessments by the Regulator of Social Housing. Delivering improvement plans to maintain and strengthen the Council’s C1 regulatory position. Developing annual operational plans covering performance, finance and customer service outcomes. Managing staff performance, supervision, appraisals, development plans and workforce planning. Building effective relationships with residents, tenant and resident associations, councillors, police, health services, contractors and community organisations. Supporting complaint resolution and using resident feedback and data to improve service delivery. Deputising for the Head of Service and representing the Council at meetings, forums, surgeries and community events.This is a highly visible and community-facing role, requiring attendance on-site five days per week. Evening and weekend attendance may occasionally be required to meet resident and organisational needs. About You The successful candidate will be an experienced housing professional and confident people leader with a strong background in tenancy, neighbourhood or housing management. You should have: Proven experience leading a housing, tenancy or neighbourhood management team. Expert knowledge of social housing, tenancy management, estate management and relevant legislation. Experience managing antisocial behaviour, complex cases, safeguarding and tenancy enforcement. A strong track record of setting and exceeding KPIs and improving service performance. Experience managing staff through supervision, performance reviews, coaching and development. Proven experience delivering service transformation, cultural change and continuous improvement. Experience working within a local authority, housing association or similar social housing environment. Strong knowledge of regulatory compliance and the Regulator of Social Housing’s consumer standards. Experience managing resident engagement, complaints and customer satisfaction initiatives. The ability to analyse performance data, customer insight and feedback to develop effective improvement plans. Excellent written and verbal communication skills, with the ability to engage confidently with residents, Members, colleagues and external partners.You should be educated to degree level or have equivalent professional experience. A Level 4 housing qualification is desirable, although candidates willing to work towards the qualification within two years will also be considered. Key Benefits Competitive interim rate of circa £300 per day. Opportunity to work with a high-performing London Borough. Join a newly formed team and help shape future service delivery. Strategic and operational leadership responsibility. Opportunity to influence resident satisfaction, community safety and housing performance. Work within a Council recently awarded the highest available C1 consumer grade.KeywordsNeighbourhoods Manager, Neighbourhood and Communities Manager, Housing Manager, Tenancy Manager, Neighbourhood Management, Tenancy Management, Housing Management, Social Housing, Local Authority Housing, Council Housing, Housing Association, Estate Management, Community Engagement, Resident Engagement, Resident Satisfaction, Customer Service, Antisocial Behaviour, ASB, Tenancy Enforcement, Complex Tenancy Cases, Housing Legislation, Housing Regulation, Regulator of Social Housing, Consumer Standards, C1 Rating, Regulatory Compliance, Fire Safety, Safeguarding, Domestic Abuse, Void Management, Voids and Lettings, Allocations, Rehousing, Tenancy Sustainment

Fresh Property Group Limited is hiring a Resident Manager for Glassyard, London. You will support the senior management team with day-to-day operations and help create an exceptional resident living experience.

Pinnacle Group Limited is seeking an experienced Housing Manager to provide a comprehensive, customer-focused housing management service across a defined patch. You will act as the main liaison with residents, delivering outcomes that sustain tenancies and improve quality of life. You will build str

Clarion Housing Group is seeking a Visiting Scheme Manager to support residents at The Croft in Epsom. The successful candidate will oversee operations, address resident inquiries, and coordinate maintenance work.

A non-profit organization in London is seeking a Knowledge Manager to lead the Genesys knowledge base initiative. This role involves working closely with various teams to create clear, resident-focused content while improving service delivery.

Barchester Healthcare is seeking a Unit Nurse Manager (General) to lead nursing in a dedicated care home. You will plan, manage and monitor high-quality nursing delivery, and implement person-centred care plans that enhance residents' day-to-day lives.

HC-One is seeking a Care Home Manager to lead a dementia, residential, and specialist care home. You will guide a multidisciplinary team, develop resident care plans, and drive continuous improvement with a compassionate, person-centred approach.

You will lead day-to-day building management, liaise with residents, manage contractors, and drive health and safety and quality standards across the scheme. Cityscape Recruitment is seeking an experienced Building Manager for a Build to Rent development in the UK. This office & site-based role focu

We are seeking an experienced Resident Service Manager to manage a residential development within the Leatherhead area. Sign in to set job alerts for “Resident Manager” roles. Make sure residents and potential residents have a great experience from their first inquiry to moving in.

FirstPort is seeking a Visiting Development Manager to oversee a residential development in Sydenham, London. You'll perform daily safety checks, manage contractors, maintain records, and support a Residents Association to enhance community living.

Rendall & Rittner in London is seeking an Assistant Property Manager to deliver outstanding property management to our residents and clients, coordinating works and maintaining records. You will work alongside experienced Property Managers, contractors and on-site teams to turn plans into action, ke

We are seeking a Solutions Consulting Manager to join our Consulting team. Solutions Consulting Manager (Maternity Leave Cover). Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem.

My client are seeking someone with experience working as a Senior resident Liaison Officer or Resident Liaison Manager, strong communication skills over the phone and face to face and good IT skills. Placemaker Manager (Customer Service and Membership Manager). Placemaker Manager (Customer Service a

Bimplus is seeking an experienced Resident Liaison Officer to act as the main contact between residents, clients and site teams, ensuring top customer service during planned works, refurbishment and maintenance projects.

As a Resident Safety Compliance Manager at Hyde, you will lead and oversee our approach to Resident Personal Emergency Evacuation Plans, ensuring relevant buildings comply with current building safety legislation, regulatory requirements and best practice standards. As a Resident Safety Compliance M

Barchester Healthcare is seeking a Care Community Manager in the Malvern Hills area to lead a team of carers and senior carers, delivering outstanding, person-centred care to residents. You will oversee care delivery, ensure accurate care plans, and support the development of your team through coach

A recruitment agency is seeking a Scheme Manager for a temporary position in Hull to support retirement housing residents. This role involves conducting daily wellbeing checks and providing vital assistance to ensure residents' needs are met.

Pertemps Bond is seeking a Resident Manager for student accommodation in Durham.

Resident Advisor in London is seeking a Key Account Manager (UK) to sustain and grow relationships with our top ticketing partners across the UK.

FirstPort is seeking a Visiting Development Manager to oversee resident safety and community development across its UK portfolio. This part-time role (30 hours/week, Mon-Fri 9am-3pm) focuses on high-quality customer service, contractor oversight, and fostering a welcoming community for residents.

You will embed a culture of respect and resident‑centred service, ensuring services are delivered fairly and in line with policy, while driving continuous improvement and building strong relationships with residents and partners. London Borough of Camden is seeking a Neighbourhood Housing Manager

Are you a people-person with a flair for organisation and a love for creating a vibrant place for residents to live? If so, our Resident Manager role at Glassyard, London could be the perfect opportunity for you!. As Resident Manager, you'll be part of the residents' go‑to support team, helping to

Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The Key Account Manager (UK) will be responsible for maintaining and developing relationships with our key partners across the UK.

Pinnacle Group in London is seeking an experienced Housing Manager to deliver a comprehensive, customer-focused housing management service across a defined patch. You will interface with residents and partners to sustain tenancies, improve quality of life, and meet contract targets.

Resident Manager (Student Accomodation). Reporting all Health & Safety issues to the General Manager to allow investigation and actions to be completed. Receiving and processing payments from residents and monitoring and chasing rent arrears.

As a Property Management Executive you will be the main contact for residents, manage service charges, collect rent, oversee repairs and estate matters, and coordinate with external agents when needed.

We are seeking an experienced Regional Resident Services Manager to lead operations across a portfolio of high-quality residential Build to Rent communities. Regional Resident Services Manager - Build to Rent. Monitor site performance and guide managers on improvement actions.

Solutions Consulting Manager (Maternity Leave Cover). We are seeking a Solutions Consulting Manager to join our Consulting team.

Deverell Smith seeks a Maintenance Manager for a 550-unit Build-to-Rent development in Digbeth, Birmingham. You'll manage reactive and planned maintenance, oversee the make-ready process, ensure Health & Safety compliance, coordinate contractors and drive a proactive resident experience.

We’re looking for a proactive and people-oriented Assistant Resident Manager to support the daily operations of our residential buildings. Assist the Resident Experience Manager with budgeting, service charge tasks, and the approval of work orders and invoices. Assistant Resident Experience Manage

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

Full time and part time flexible shifts available.Newcross Healthcare is recruiting experienced Care Assistants in Hawick to provide high quality care in care homes and local community settings.You will support people with daily living, promote independence and help them live safely and comfortably.