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Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Democratic Services Officer Location: Slough, Berkshire Pay Rate: £375.00 per day (Umbrella) Contract: Agency/Temporary Hours: Full-time We are seeking an experienced Democratic Services Officer to join a local authority team in Slough, Berkshire. This is an excellent opportunity for a governance professional to provide high-quality committee, procedural and decision-making support to councillors, officers and members of the public. The Role You will support the effective operation of council governance arrangements, acting as a lead officer for allocated committees, panels and meetings. You will provide procedural advice, prepare agendas and reports, attend meetings and ensure democratic processes are delivered in line with statutory requirements. Key Responsibilities • Lead on allocated committees, panels and scrutiny meetings., • Prepare agendas, reports, minutes, notices and action logs., • Provide governance and procedural advice to councillors and officers., • Attend meetings, including occasional evening sessions, providing clerking support., • Support member development, decision-making processes and governance projects., • Undertake research and prepare reports and briefing papers., • Maintain strong working relationships with elected members, officers and partners. Requirements • Experience in democratic services, governance or committee administration., • Knowledge of local authority decision-making processes and procedures., • Excellent written and verbal communication skills., • Strong organisational skills with the ability to manage deadlines., • Experience supporting elected members and senior stakeholders. Pay Rate: £375.00 per day (Umbrella) If you have strong local government governance experience and are looking for an exciting Democratic Services opportunity in Slough, apply today. For more information, contact Natasha Haddon

Residential Security Officer (RST) Location: near Ascot, Berkshire Rate of pay: £18 per hour. Circa £40k + overtime opportunities Shift Pattern: Days, Nights & Weekends. Permanent / Full time. Self-employment is not offered. This role presents a great opportunity to join a professional residential security team near Ascot, Berkshire. If you have first class customer service skills with prior security experience this could the role for you. Applicants should hold a SIA license and have their own transport in order to reach the site. There is no accommodation offered with this role. Essential criteria: • SIA license holder, • Have your own transport (unless you live close to the area and can reliably commute), • Well presented with excellent communication skills, • Happy working a mix of days, nights and weekends, • Applicants should have strong prior experience in the security sector or military. Duties to include: • Meeting and greeting visitors to the site in a polite and customer focused manner, • Manage access control to the site, • Front of house duties, • Issuing passes to visitors and staff members, • Internal and external patrols, • Operation of CCTV and access control systems, • Produce accurate and comprehensive incident reports, • Ensure all Health & Safety policies are adhered to, • Work in conjunction with site Assignment Instructions, • Respond to emergency situations, • Work as part of a customer focused team Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. • Corporate Security, • Security Guarding - Management & Operations, • Security Guarding - SIA licensed Officer & site personnel staff, • Retail Loss Prevention, Audit & Fraud, • Security Sales & Business Development, • HSEQ (Health, Safety, Environmental & Quality Assurance), • Facilities Management - Hard (M&E) & Soft Services, • Electronic Security

The starting salary for this full-time, permanent position is £31,659 per annum based on 36 hours per week. Are you passionate about delivering excellent customer service and supporting our goal for all children to be safe and seen? Do you have transferable skills from working with children and families? We have an exciting opportunity for a new Request for Support Officer to join our fantastic Children's Request for Support Team that could be just what you're looking for! This role is based within Surrey's award-winning Contact Centre at Dakota, 11 De Havilland Drive, Brooklands in Weybridge. The role is open to hybrid working which means that, following your induction, you will spend two days working in our office and three days working from home, although flexibility is required to attend the office for training, meetings, and service needs. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residentsAbout the Role The Request for Support Team is embedded within Customer Services where you will find a supportive and innovative culture, along with the ethos of providing an excellent standard of service to our residents and partner agencies. The Request for Support Team is one of the three teams that form Surrey Children's Services Single Point of Access (C- SPA), the 'front door' to Children's Services. You will be working in a fast-paced environment, where the diverse experience and backgrounds of children and families are recognised and respected. As the public voice of the Council, you will have an extremely important role to play, which demands a positive and proactive attitude. Your key responsibilities as a Request for Support Officer will include: Providing high quality and efficient support to enable the smooth running of the Request for Support Team Handling calls from members of public and professionals who are requesting support for children Taking accurate and relevant information in order to identify risk, to signpost where necessary, and to progress to the most appropriate services in a timely manner Triaging all incoming requests from partner agencies identifying appropriate pathways based on detailed operational guidance and Surrey's Continuum of Support Threshold Inputting referrals accurately onto databases and providing information to professional agencies where appropriate, adhering to internal data protection policiesIn this role you will be operating in sometimes challenging and emotionally charged situations. Therefore, you must have the resilience to cope with sensitive and at times disturbing information and have the ability to remain calm and professional whilst working under pressure. Throughout, you'll have a responsibility to safeguard confidential information and respect the privacy of families. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience of providing high levels of customer care and professionalism An Understanding of safeguarding policies and procedures and an ability to follow the surrounding processes, procedures and identify the risks Excellent IT skills and ability to use databases to a high standard of accuracy and a strong eye for detail Ability to work effectively and flexibly and as part of a team Excellent spoken and written English with effective communication and interpersonal skills particularly with both families and professionals Ability to travel to Brooklands, WeybridgeA basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. This advert closes on the 17th August 2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

The starting salary for this full-time, permanent position is £31,659 per annum based on a 36 hour working week. We're excited to be hiring a new Information Officer to join Surrey County Council's fantastic Adult Social Care Information and Advice Service based at Dakota in Weybridge. To help you settle in and feel fully supported, all new team members will work from the office 4 days per week during the initial induction and training period (up to 12 weeks). Once you're confident and ready to work independently, you'll move to a hybrid pattern - typically 2 days in the office and 3 days from home. Flexibility will be required, as there will be times when you'll need to come into the office more often depending on team or service needs. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residentsAbout the Role The Adult Social Care Information and Advice Service serves as the first point of contact - our 'front door' - for anyone seeking support from Surrey's Adult Services. In this dynamic and fast-paced role, you'll handle a diverse and engaging range of enquiries. While the environment can be demanding, it's also highly rewarding. You'll be trusted to make informed, independent decisions and encouraged to bring your energy, ideas, and initiative to help continuously enhance the quality of our service. We're looking for someone enthusiastic and committed to making a difference to the lives of our residents. In this role, you'll be part of a supportive and collaborative team that values growth and continuous improvement, playing a key role in delivering the high-quality service we're proud to offer. Your key responsibilities as an ASC Information Officer will include: Responding to enquiries from both the public and professionals seeking support for adults, offering clear and comprehensive information about local care and support services. Your guidance will help individuals understand how adult social care works in their area, explore available care and funding options, and navigate the process of accessing the right support. Acting as the first point of contact for incoming enquiries, managing each interaction within agreed service level targets and using your judgement to assess urgency and risk so that responses are prioritised and handled effectively. Working closely with colleagues across Surrey to help coordinate timely responses to requests for support, advice, information and safeguarding concerns. Engaging with residents and their families to gather important background information, providing vital insight to support partner agencies and ensure the right help is put in place. Playing a key role in emergency responses, working alongside police and ambulance teams to coordinate activity and ensure the right resources are deployed quickly and efficiently in critical situations.Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A good understanding of social care and health issues, with a basic awareness of public sector and voluntary agencies Experience of providing a high standard of customer care and professionalism High level written and verbal communication and interpersonal skills Ability to deal with sensitive calls or situations empathetically Excellent IT skills and ability to use databases with a high standard of accuracy Ability to work effectively and flexibly and as part of a teamA Basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. To apply, we request that you submit a CV and answer the following 4 questions (each with a maximum limit of 200 words): Please describe your experience of providing high-quality customer service in a fast-paced environment. What systems or databases have you used in your previous roles? How have you used IT systems and databases to manage information accurately and efficiently? Please tell us about a time you worked collaboratively to respond to a challenging situation or emergency. What is your understanding of adult social care and the role of public and voluntary sector agencies in supporting individuals?We're looking for you to evidence relevant experience combined with a natural capacity for empathy to deal with sensitive or potentially distressing calls. A keen eye for detail and accuracy when inputting information onto databases is also key. If you share our enthusiasm and commitment for helping our residents with their requests and enquiries, please do not hesitate in applying. The job advert closes at 23:59 on Sunday 30th August 2026. Interviews planned for the week commencing 7th September 2026. Interviews will include a 10-minute presentation in a format of your choice on a topic shared in advance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

The starting salary for this role is £34,660 per annum, working 36 hours per week (prorated for part time staff). Join our dedicated team at Surrey County Council's Adult Social Care Information & Advice Service as an Advisory Officer! We're looking for someone enthusiastic and committed to making a difference to the lives of our residents. In this role, you'll be part of a supportive and collaborative team that values growth and continuous improvement, playing a key role in delivering the high-quality service we're proud to offer. This full-time position is based at Dakota, Weybridge, and is offered as a permanent contract opportunity. Following your induction, there will be flexibility to work from home for part of the week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residentsAbout the Team The Adult Social Care Information & Advice Service serves as the first point of contact-our 'front door'-for anyone seeking support from Surrey's Adult Services. In this dynamic and fast-paced role, you'll handle a diverse and engaging range of enquiries. While the environment can be demanding, it's also highly rewarding. You'll be trusted to make informed, independent decisions and encouraged to bring your energy, ideas, and initiative to help continuously enhance the quality of our service. About the Role In this role, you'll respond to enquiries from both the public and professionals seeking support for adults, offering clear and comprehensive information about local care and support services. Your guidance will help individuals understand how adult social care works in their area, explore available care and funding options, and navigate the process of accessing the right support. What a Typical Day Might Look Like You'll be the first point of contact for incoming enquiries, managing each interaction within agreed service level targets. You'll assess the urgency and risk of each call, using your judgement to prioritise and respond effectively. Working closely with colleagues across Surrey, you'll help coordinate timely responses to requests for support, advice, information, and safeguarding concerns. You'll engage with residents and their families to gather important background information. This insight is crucial in supporting our partner agencies and ensuring the right help is provided. You'll play a key role in supporting emergency responses by working with police and ambulance teams. Your coordination will help ensure the right resources are deployed quickly and efficiently during critical situations. To help you settle in and feel fully supported, all new team members will work from the office 4 days a week during the initial induction and training period (up to 12 weeks). Once you're confident and ready to work independently, you'll move to a hybrid pattern-typically 2 days in the office and 3 days from home. You are required to be flexible, as there will be times when you'll need to come into the office more often depending on team or service needs. Shortlisting Criteria To be considered for an interview, your application will need to outline and evidence your previous skills: A good understanding of social care and health issues, with a basic awareness of public sector and voluntary agencies, Experience of providing high levels of customer care and professionalism to members of the public, Dealing empathically with sensitive calls/situations, Excellent IT skills and use of databases to a high standard of accuracy, Ability to work effectively and flexibly and as part of a team, High level written and verbal communication and interpersonal skills.To apply, we request that you submit a CV and you will be asked the following 4 questions (each with a maximum limit of 200 words): Describe your experience of providing high-quality customer service in a fast-paced environment What is your understanding of adult social care and the role of public and voluntary sector agencies in supporting individuals? What systems or databases have you used in your previous roles, and how do you ensure accuracy and attention to detail when working with digital records? Tell us about a time you worked collaboratively to respond to a challenging situation or emergencyYou will need to evidence relevant experience combined with a natural capacity for empathy in dealing with sensitive and potentially distressing calls and have keen eye for detail and accuracy when inputting information onto databases. If you can tick all the above and are enthusiastic about helping our residents with their requests and enquiries, then please do not hesitate in applying. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. The job advert closes at 23:59 on 26th August with interviews planned for the week beginning 31st August. The interview will include a 10-minute presentation in a format of your choice on a topic shared in advance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

Good Afternoon, I am currently representing Slough Council who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Housing Needs Officer this role will be based at: – Hybrid 2 days in office SL1 2SR The right candidate will: • Deliver a comprehensive, customer focussed and high quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers, • Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council’s resources, including financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs., • Identify and respond proactively to every home seeker who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the Council’s duties under housing, homelessness, and any other relevant legislation., • Complete an assessment of the applicant’s circumstances, in all cases, to determine the duty owed to the client and inform the client in writing of the Council’s decision in accordance with the relevant legislation, seeking advice and guidance where needed from colleagues., • Complete a Personal Housing Plan with each client where appropriate, compiling a tailored set of actions both the client and staff will compete in order to prevent or relieve the client’s homelessness and to interview clients in the office and at other venues in the district as and when required., • Provide good quality housing advice to all, including, public, tenants, licensees and homeseeker’s regarding their legal rights and available options related to their housing using a holistic approach. This will include analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation. We require the following: • At least 2 years’ experience in a busy Housing Options/Needs -Prevention & Assessment service, • Strong working knowledge of homelessness legislation and processes, • Confidence managing a complex caseload independently To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon

This role has a starting salary of £31,659 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity for 12 months. Are you highly organised, detail-oriented and committed to delivering excellent customer service? Do you enjoy working with data, systems and processes, ensuring things are completed accurately and on time? If so, we'd love to hear from you. We are hiring a HR Transactions Officer to join our friendly and supportive HR Transaction Team on a fixed term/secondment basis. The position will be based at Surreys Dakota building in Weybridge. The position is open to hybrid working with 2 days a week required to be in the office. This is a great opportunity to play a vital role in the administration of employee pay and workforce records, ensuring colleagues across the organisation receive an efficient, accurate and professional service. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents.About the Role As an HR Transaction Officer, you will be responsible for processing a wide range of employee transactions and maintaining accurate workforce and payroll-related records. You will support the administration of contractual changes, family leave, sickness absence and employee pay records, ensuring information is entered accurately and processed within agreed timescales. Working as part of a busy team, you will provide a responsive service to employees and managers, maintaining high standards of accuracy, confidentiality and customer care. What You'll Be Doing Processing a range of HR and payroll-related employee transactions accurately and efficiently. Creating, maintaining and updating electronic employee records and payroll information. Processing contractual changes, including changes to working hours and employment details. Setting up and maintaining employee payroll records and ensuring data is accurate and up to date. Administering maternity, paternity, adoption and other family-related leave arrangements. Processing sickness absence information and associated pay implications. Investigating and supporting the resolution of payroll discrepancies, including overpayments and underpayments. Responding to enquiries from employees and managers in a timely, professional and customer-focused manner. Managing electronic documentation and employee records in line with agreed procedures and compliance requirements. Ensuring the accuracy and integrity of employee data held within HR and payroll systems. Supporting continuous improvement of processes and ways of working.Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Excellent administrative and organisational skills. Exceptional attention to detail and accuracy. Enjoy working with data, systems and processes. Able to prioritise workload and meet deadlines in a fast-paced environment. Strong communication and customer service skills. Confidence using IT systems and databases. Ability to work collaboratively as part of a team while taking ownership of their responsibilities. Handles confidential and sensitive information with professionalism and discretion. Proactive, adaptable and committed to delivering a high-quality service.To apply, you will need to upload your CV and you will be asked the following 4 questions: What has attracted you to apply for the HR Transaction Officer role, and how do your skills and experience make you a good fit for this position? Please provide an example of a time when you were responsible for maintaining or processing sensitive employee and/or payroll data. How did you ensure accuracy, and what was the outcome? Describe a situation where you successfully resolved a query or issue for a customer, employee, or manager. How did you approach the situation and ensure a positive outcome? This role involves processing a high volume of transactions while meeting strict deadlines. Tell us about a time when you had to manage competing priorities and ensure work was completed accurately and on time. What steps did you take?Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 23/08/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

We are recruiting on behalf of a well-established and highly regarded housing organisation for an Intensive Housing Officer to join its Adult Supported Housing team. This is an excellent opportunity for someone with experience in supported housing, intensive housing management, housing-related support or community-based support, who is passionate about helping adults with mental health needs, learning disabilities and other complex needs maintain their independence, wellbeing and tenancy. You will provide structured, person-centred and outcome-focused support to residents, ensuring that support is delivered safely, consistently and in line with agreed support plans and organisational procedures. The role As an Intensive Housing Officer, you will: Deliver planned Intensive Housing Management (IHM) and housing-related support to residents. Support adults with mental health needs, learning disabilities and other complex needs. Contribute to assessments, support plans, reviews and resident outcome monitoring. Maintain accurate and timely case notes, contact records and support evidence. Promote independence, tenancy sustainment, engagement and positive resident outcomes. Identify and appropriately escalate safeguarding concerns, changes in risk, incidents and welfare concerns. Work closely with residents, families, colleagues, care providers and external partner agencies. Attend service locations, local authority meetings, partner meetings and stakeholder forums as required. Use case-management and ICT systems effectively while maintaining high standards of data protection and confidentiality. Follow and embed organisational approaches to resident journeys, recording standards and service improvement. About you We are looking for someone who has: Previous experience in supported housing, housing-related support, Intensive Housing Management or community-based support. Experience supporting adults with mental health needs, learning disabilities or other complex needs. Experience maintaining high-quality case records, support notes, risk information and outcome evidence. A good understanding of safeguarding, risk management and tenancy sustainment. Experience working collaboratively with residents, families, colleagues and external agencies. Strong communication and relationship-building skills. The ability to work independently, organise your workload and manage competing priorities. Good IT and case-management skills, with a strong focus on accurate record keeping. A person-centred, strengths-based approach to supporting residents. A Level 3 qualification in housing, health and social care, community support or a related discipline would be desirable, although equivalent relevant experience will be considered. Additional qualifications or experience in CIH, safeguarding, mental health, health and social care, supported/exempt accommodation or tenancy sustainment would also be advantageous. Why apply? This is a fantastic opportunity to join a respected housing organisation where you can make a genuine difference to the lives of residents. You will be joining a supportive team and working within a service that is committed to resident independence, high-quality support, safeguarding and positive outcomes. If you have experience in supported housing or mental-health services and are looking for a role where your work can have a meaningful impact, we would be keen to hear from you. Apply now to be considered for this opportunity