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  • 1-to-1 Salon Assistant & Graduate Stylist | Private Studio, Notting Hill
    1-to-1 Salon Assistant & Graduate Stylist | Private Studio, Notting Hill
    4 hours ago
    £12 hourly
    Full-time
    London

    1-on-1 Salon Assistant & Graduate Stylist | Private Studio, Notting Hill Looking to fast-track your skills in bespoke coloring and luxury hair design? An exceptional opportunity has opened for a dedicated, passionate Salon Assistant to work directly alongside me in an intimate, high-end private studio in Notting Hill. This is a unique, hands-on role where you will receive intensive 1-on-1 mentorship in advanced color techniques, glossing, and high-touch client care. You won't be lost in the crowd of a busy commercial salon—you will be an essential part of an exclusive studio environment. What You’ll Gain: • Direct, daily mentorship in bespoke colouring and premium finishing techniques., • Exposure to high-profile clients in a discreet, luxury setting., • Clear pathway for skill progression and hands-on styling development. What The Role Entails: • Providing elevated basin experiences (shampooing, treatments, glosses/toners) and blow-drying support., • Maintaining an immaculate studio environment—taking pride in seamless station setup, colour bowl prep, and fresh towel rotation., • Ensuring every client feels comfortable and cared for from arrival to departure. About You: • Prior experience is not a must, but drive and willingness to learn is essential., • High attention to detail with a natural eye for aesthetic cleanliness., • Professional, warm, and discreet with a strong desire to learn top-tier techniques. Full time: 40 hours / Week Base pay: £500 / Week (dependent on hour/age agreement.) 100% Client Tips: You keep all personal cash and card tips. Perks: • Snacks and unlimited specialty coffee, tea, matcha provided., • 1-on-1 Education: Shadowing, technique development, hands on training., • Product Discounts. Access to professional hair care at trade price.

    Immediate start!
    No experience
    Easy apply
  • Telesales Operative
    Telesales Operative
    12 hours ago
    £12.71–£14.71 hourly
    Full-time
    London

    About the Role Caffè Concerto is looking for a confident, commercially minded and customer-focused Cake Studio Telesales Executive. This is not simply a call-answering role. You will be responsible for turning customer enquiries into sales, understanding cake requirements, advising customers on the right product and price, and working closely with our chefs and cake production team to make sure orders are clear, achievable and profitable. Our range includes standard cakes, customised cakes, novelty cakes, bespoke cakes and wedding cakes. You will need to understand the difference between these requests, recognise when a cake requires additional chef input and communicate the customer's requirements accurately. Key Responsibilities Cake Sales * Handle telephone and online cake enquiries professionally. * Understand the customer's occasion, requirements, portions, design, deadline and budget. * Recommend the most suitable cake and explain pricing confidently. * Understand cake complexity and work with the chef when a quotation requires additional input. * Convert enquiries into confirmed sales. * Follow up quotations and enquiries to maximise conversion. * Upsell and cross-sell suitable products such as candles, slices, decorations, celebration products and canapés. * Identify opportunities for repeat sales around birthdays, anniversaries and other occasions. Customer Service & Complaints * Handle customer complaints calmly, professionally and patiently. * Deal confidently with frustrated or aggressive customers without becoming confrontational. * Investigate problems before offering solutions. * Take ownership of customer issues and escalate appropriately when required. * When a cake or order mistake occurs, focus on finding a solution and turning a negative experience into an opportunity to recover the customer's trust and retain their business. * Record recurring complaints and customer feedback to help improve the operation. * Maintain professional boundaries when dealing with abusive behaviour. Teamwork Strong relationships with the cake studio team are essential. * Build and maintain a good working relationship with chefs, cake designers and production staff. * Communicate customer requirements clearly and accurately. * Respect the chef's technical knowledge while representing the customer's needs. * Work collaboratively when solving difficult or last-minute customer requests. * Avoid creating unnecessary conflict between customers, sales and production. * Understand that successful cake sales depend on good cooperation between the sales and kitchen teams. Additional Sales & Reservations The role may also include: * Taking table reservations for Caffè Concerto shops. * Handling general customer enquiries. * Selling additional restaurant and celebration products. * Identifying opportunities to increase the value of each customer interaction. Administration & Reporting * Maintain accurate customer, quotation and order records. * Track enquiries, sales, follow-ups and lost opportunities. * Prepare basic sales reports. * Monitor conversion rates and average order value. * Provide management with useful customer feedback and sales information. What We Are Looking For * Experience in telesales, telephone sales, hospitality sales, reservations or a similar customer-facing role. * Excellent communication and listening skills. * Strong sales, upselling and negotiation ability. * Confidence discussing prices and customer budgets. * Good numerical skills and an understanding of portions and pricing. * Excellent attention to detail. * Patient and calm under pressure. * Confident handling complaints and difficult customers. * Commercially aware and focused on both sales and profitability. * Able to build strong relationships with chefs and operational teams. * Organised and able to manage multiple enquiries simultaneously. * Comfortable using email, spreadsheets and sales/order systems. Cake, bakery, patisserie, hospitality, wedding/event or bespoke product sales experience is an advantage. The Right Person We need someone who can take a customer from: “I need a cake” → understand what they actually want → recommend the right solution → establish the budget → price it correctly → close the sale → communicate it clearly to the chef → follow up → create the next sales opportunity. The successful candidate should be a salesperson, problem-solver and relationship builder, not simply someone who answers the telephone. You will be measured on sales conversion, average order value, upselling, follow-up, customer service, order accuracy and teamwork.

    Immediate start!
    No experience
    Easy apply
  • Head Waiter/Waitress
    Head Waiter/Waitress
    1 day ago
    Full-time
    London

    Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Head Waiter/Waitress to join our team! Your Mission As part of the Big Mamma Floor team, your mission will be to: • Take care of all guests in your section and set the example for the rest of the team, • Follow the steps of service, provide recommendations, upsell and go the extra mile, • Master our menu, wines and cocktails, and help train junior waiters, • Open and close the floor with professionalism, • Support the management team with onboarding new runners, • Maintain cleanliness, organisation and health & safety standards, • Create memorable moments for guests with a warm, friendly and professional attitude About You The ideal candidate can demonstrate: • Previous experience as a Head Waiter/Waitress in a busy restaurant, • Passion for Italian food and excellent customer service, • High energy, proactive attitude and team spirit, • Strong communication and leadership skills, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time role: basic pay + 19% of the service charge you generate in your section + 1 tronc point per hour, • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki

    Easy apply
  • Assistant Manager
    Assistant Manager
    5 days ago
    £28000–£32000 yearly
    Full-time
    Bayswater, London

    Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights. We are seeking an enthusiastic and experienced Assistant Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth. Key Responsibilities: • hands on roll able to work on shifts as a team leader & motivater, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rostas), and performance reviews., • Maximize social media account followers and positive Google reviews., • Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards., • Maintain high standards of food and beverage quality, presentation, and customer service., • Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability., • Ensure compliance with all health, safety, and hygiene regulations., • Handle customer feedback and resolve issues promptly and professionally., • Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue., • Manage cash handling procedures and daily financial reconciliations., • Foster a positive and collaborative team environment. Requirements: • Proven experience in a Cafe Manager or similar leadership role within the hospitality sector., • Strong leadership skills with the ability to inspire and manage a team effectively., • Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices., • Solid knowledge of food hygiene and health & safety regulations., • Exceptional communication, interpersonal, and problem-solving skills., • Ability to work under pressure in a fast-paced environment while maintaining high standards., • Flexible availability, including weekends and holidays. What We Offer: • The opportunity to be a key part of an Innovative food concept in London., • A welcoming, family-run environment where your contributions are valued., • Opportunities for professional growth and skill development., • Supportive and friendly team culture., • Staff meals, coffee, and perks during shifts., • 28 days Holiday., • Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week., • Discounts on thousands of brands, including:, • Apple: Up to 10%, • Samsung: Up to 15–20%, • Dyson: Up to 20%, • Shark: Up to 20%, • Nike: 10% off full-price items, • Adidas: Up to 15%, • JD Sports: Up to 15%, • Gymshark: Up to 10%, • Nando's: Up to 20%, • PizzaExpress: Up to 25%, • ASK Italian: Up to 25%, • Bella Italia: Up to 25%, • TUI: £100+ off selected holidays, • Jet2holidays: £100 off selected holidays, • easyJet Holidays: Up to 10%, • Currys: Up to 10%, • Halfords: Up to 10%, • Vision Express: Up to 20%

    Immediate start!
    Easy apply
  • Fishmonger
    Fishmonger
    23 days ago
    £13–£15 hourly
    Full-time
    London

    You are responsible for the sourcing, preparation, display, and sale of fresh fish and shellfish. The role combines technical knife skills with expert product knowledge to process raw seafood and provide high-quality customer service Main Job Responsibilities: 1. Preparation & Processing § Filleting & Deboning: Using specialized knives to scale, gut, fillet, and debone various types of whole fish. § Shellfish Prep: Cleaning, shucking, dressing, and cracking shellfish like crabs, lobsters, and oysters. § Custom Cuts: Trimming and portioning seafood to meet the specific size or recipe specifications of customers and restaurant clients. 1. Sales & Customer Service § Customer Advice: Recommending fish species and cuts, explaining flavour profiles, and suggesting cooking methods or recipes. § Order Fulfilment: Weighing, pricing, and packaging products accurately, while processing cash or card payments. 1. Display & Merchandising § Ice Management: Building and maintaining fresh beds of crushed ice to keep products cool and visually appealing. § Attractive Presentation: Arranging fish, shellfish, and value-added products (like pre-stuffed fillets) to attract buyers. 1. Stock & Hygiene Management § Inventory Control: Taking delivery of fresh supplies, rotating stock to minimize waste, and ordering inventory from wholesalers. § Food Safety: Complying with strict food hygiene and health & safety regulations by keeping tools sterilized, maintaining cold storage temperatures, and disposing of waste properly. Position: Full Time / Permanent Working Pattern: Alternate weekly Schedule [ 5 days or 5 – 6 days /week, 40 to 45 hours/week] Monday to Sunday. Check offer letter for details Shift Timing: 22:00 to 07:00 Hours Location: Billingsgate Market, London E14 5ST until 27th August 2026, post which the job will be in NW10 7TR.

    Immediate start!
    No experience
    Easy apply
  • Food Runner
    Food Runner
    1 month ago
    £13.5–£14 hourly
    Full-time
    London

    At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: • 2023, Caterer's 11th best place to work in Hospitality in UK!, • Recently nominated for Catey's restaurateur of the year award 2023., • Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As a Runner or Commis Waiter at Sam’s, you’ll play a key supporting role on the restaurant floor, making sure service runs smoothly and efficiently. You’ll work closely with both the kitchen and front-of-house teams to deliver dishes promptly, assist with table maintenance, and keep service areas well-stocked and spotless. Fast-paced and physically active, this role is perfect for someone energetic, organised, and eager to learn the flow of a professional hospitality environment. It’s a great first step into a rewarding career in restaurants. Pay: Pay consists of house salary + an average of tronc Benefits: · Team Festivities – We have two big celebrations every year to recognise and reward your hard work · Friends & Family Perks – Enjoy exclusive discounts across all our venues · Great Food for You– Free meals provided when you're on shift · Share the Opportunity – Earn bonuses through our generous referral programme · Here for You – Confidential support through our Employee Assistance Programme · Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel · Cycle to Work Scheme - Save on bikes and accessories while spreading the cost · Insider’s Pour – Wines and spirits available for team members at trade price · Grow with Us – opportunities for progression and development · Private Healthcare – Access to BUPA health cover after 3 years of service · Challenge Accepted – Performance and Competition Awards and Bonuses Milestones: · Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year! · Loyalty Rewards – Earn extra holiday for every year after your third year You will need: · Bundles of passion and enthusiasm, a true love for our authentic hospitality · To demonstrate a stable background working in a busy, high end restaurant and/or bar · Right to Work in the UK · Credible, positive references from former employers At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

    Immediate start!
    No experience
    Easy apply
  • Cafe Manager
    Cafe Manager
    1 month ago
    £32000–£38000 yearly
    Full-time
    Bayswater, London

    Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights. We are seeking an enthusiastic and experienced Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth. Key Responsibilities: • hands on roll able to work on shifts as a team leader & motivater, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rostas), and performance reviews., • Maximize social media account followers and positive Google reviews., • Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards., • Maintain high standards of food and beverage quality, presentation, and customer service., • Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability., • Ensure compliance with all health, safety, and hygiene regulations., • Handle customer feedback and resolve issues promptly and professionally., • Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue., • Manage cash handling procedures and daily financial reconciliations., • Foster a positive and collaborative team environment. Requirements: • Proven experience in a Cafe Manager or similar leadership role within the hospitality sector., • Strong leadership skills with the ability to inspire and manage a team effectively., • Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices., • Solid knowledge of food hygiene and health & safety regulations., • Exceptional communication, interpersonal, and problem-solving skills., • Ability to work under pressure in a fast-paced environment while maintaining high standards., • Flexible availability, including weekends and holidays. What We Offer: • The opportunity to be a key part of an Innovative food concept in London., • A welcoming, family-run environment where your contributions are valued., • Opportunities for professional growth and skill development., • Supportive and friendly team culture., • Staff meals, coffee, and perks during shifts., • 28 days Holiday., • Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week., • Discounts on thousands of brands, including:, • Apple: Up to 10%, • Samsung: Up to 15–20%, • Dyson: Up to 20%, • Shark: Up to 20%, • Nike: 10% off full-price items, • Adidas: Up to 15%, • JD Sports: Up to 15%, • Gymshark: Up to 10%, • Nando's: Up to 20%, • PizzaExpress: Up to 25%, • ASK Italian: Up to 25%, • Bella Italia: Up to 25%, • TUI: £100+ off selected holidays, • Jet2holidays: £100 off selected holidays, • easyJet Holidays: Up to 10%, • Currys: Up to 10%, • Halfords: Up to 10%, • Vision Express: Up to 20%

    Immediate start!
    Easy apply
  • Host / Hostess
    Host / Hostess
    1 month ago
    £14.5–£15.5 hourly
    Full-time
    London

    At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: • 2023, Caterer's 11th best place to work in Hospitality in UK!, • Recently nominated for Catey's restaurateur of the year award 2023., • Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As a Host at Sam’s, you’ll be the first and last point of contact for every guest- setting the tone with a warm welcome and ensuring a smooth, professional experience throughout their visit. You’ll manage bookings, seating plans, and guest requests with confidence and care, balancing pace and precision in a fast-moving environment. With a natural sense of hospitality and attention to detail, you’ll help create the relaxed, elegant atmosphere Sam’s is known for. Pay: Pay consists of house salary + an average of tronc Benefits: • Team Festivities – We have two big celebrations every year to recognise and reward your hard work, • Friends & Family Perks – Enjoy exclusive discounts across all our venues, • Great Food for You– Free meals provided when you're on shift, • Share the Opportunity – Earn bonuses through our generous referral programme, • Here for You – Confidential support through our Employee Assistance Programme, • Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel, • Cycle to Work Scheme - Save on bikes and accessories while spreading the cost, • Insider’s Pour – Wines and spirits available for team members at trade price, • Grow with Us – opportunities for progression and development, • Private Healthcare – Access to BUPA health cover after 3 years of service, • Challenge Accepted – Performance and Competition Awards and Bonuses Milestones: • New Starter Celebration- After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate, • Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!, • Loyalty Rewards – Earn extra holiday for every year after your third year You will need: • Bundles of passion and enthusiasm, a true love for our authentic hospitality, • To demonstrate a stable background working in a busy, high end restaurant and/or bar, • Right to Work in the UK, • Credible, positive references from former employers At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

    Easy apply
  • Kitchen Porter
    Kitchen Porter
    2 months ago
    £13–£14 hourly
    Full-time
    London

    At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: • 2023, Caterer's 11th best place to work in Hospitality in UK!, • Recently nominated for Catey's restaurateur of the year award 2023., • Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As a Kitchen Porter at Sam’s, you’ll be a vital part of the kitchen team, keeping everything running smoothly behind the scenes. You’ll support the chefs by maintaining spotless workspaces, handling equipment with care, and ensuring hygiene standards are consistently met. From washing up and organising supplies to assisting with basic prep when needed, your reliability and attention to detail will help deliver the high standards our guests expect. This is an excellent opportunity for someone with a strong work ethic and a can-do attitude who wants to grow in a professional kitchen environment. Pay: Pay consists of house salary + an average of tronc Benefits: · Team Festivities – We have two big celebrations every year to recognise and reward your hard work · Friends & Family Perks – Enjoy exclusive discounts across all our venues · Great Food for You– Free meals provided when you're on shift · Share the Opportunity – Earn bonuses through our generous referral programme · Here for You – Confidential support through our Employee Assistance Programme · Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel · Cycle to Work Scheme - Save on bikes and accessories while spreading the cost · Insider’s Pour – Wines and spirits available for team members at trade price · Grow with Us – opportunities for progression and development · Private Healthcare – Access to BUPA health cover after 3 years of service · Challenge Accepted – Performance and Competition Awards and Bonuses Milestones: · New Starter Celebration- After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate · Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year! · Loyalty Rewards – Earn extra holiday for every year after your third year You will need: · Bundles of passion and enthusiasm, a true love for our authentic hospitality · To demonstrate a stable background working in a busy, high end restaurant and/or bar · Right to Work in the UK · Credible, positive references from former employers At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

    Easy apply
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