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Start Date - 02.11.2026 Shift Pattern - Full Time Start your future with EE – Where your voice could be the start of something big What’s in it for you: • A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme., • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months), • Huge discounts off your Mobile and Broadband packages, starting at £10 a month, • Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions, • Discount codes to give out to friends and family, • Support to carve your own career path. We’re passionate about helping our people grow the career they want, • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, • Online GP: Access to a private GP 24/7 for you and your immediate family What you’ll be doing: At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here. Ready to make your mark? Apply now and let’s start building your future.

• Role: British Sign Language (BSL) Interpreters required!, • Start date: August 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: 16 hour permanent shift available, • Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Customer Expert At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money/Nationwide. Start Date: 5 October 2026 and 16 October 2026 • Salary: £26,436.80 per annum, • Location:Glasgow Cuprum Building, Argyle Street, Glasgow - THIS IS NOT A WORK FROM HOME ROLE INITIALLY, THE OPTION TO WORK HYBRID MAY BECOME AVAILABLE WITH A MINIMUM OF 2 DAYS PER WEEK IN THE OFFICE, • Shifts: Monday to Friday 8.00 am - 6.00 pm. Please note you must be able to work any shifts between these times., • Training: 3 weeks, • Contract: Full Time Permanent (40 hours per week), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Enhanced Credit Check, • Any other associated checks, • 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you’ll be doing • Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process., • Resolving any queries customers may have with their banking which can bring challenge and reward., • Having great heartfelt conversations to understand our customers’ needs and desires to find the best solution for them., • Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have • Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers., • Great communication skills with a natural ability to engage and build rapport with lots of different personalities., • A flexible and positive working approach to suit customer needs and business demands., • Genuine enthusiasm to work with your team to achieve collective goals in a timely way., • A digital first mindset that will help us achieve companywide expectations and brand growth., • A caring, positive attitude with a genuine desire to exceed our customers’ expectations. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’d love you to have … • Working knowledge of Microsoft Office applications, • Some financial services experience., • Knowledge of banking products, • Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits • On-line recruitment process, with potential job offer within 24 hours, • Refer & Earn Scheme, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Length of Service and monthly recognition awards, • Opportunities for career development and progression, • Employee welfare support with free access to our Mental Health Employee Assistance programme, • Pension Scheme Something Extra • Discounted holidays, flights and hotels, • Discounted utility bills, • Cineworld tickets - Up to 55% off, • Virgin Trains - 20% off, • Virgin Experience Days – 20% off, • 25% off O2 and 20% of EE Mobile Contracts, • Sony – 20% off Mobile Phones, • Ray-Ban – 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

CUSTOMER SERVICE EXPERT OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: 24 August 2026 and 21 September 2026, • Salary: £27,081.60 (enhanced rate applies between 9pm – 11pm), • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 07:00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. You will be invited to a short interview should your application be successful at the inital stage. Your CV must demonstrated 1 year telephony experience in handling inbound telephone calls - please ensure you upload your CV when requested at the time of your application. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence - doing things well means something to you and you will always strive to improve on your work, • Collaboration - you enjoy working with others and you like working as a team player, • Communication - You can speak and write clearly and in a confident manner, • Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others., • Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Critical thinking - you are abl to think logically when making decisions, • Solution Orientation - having a forward thinking mindset focused on resolving challenges, • Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Follow Dispute processes to ensure customer satisfaction, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Ongoing, • Salary: £26436.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance., • You must be able to demonstrate at least one years' experience in a customer service role. Please ensure that you upload your CV when requested during your application. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus), • No peak rail fares - travel is more afforable, at all times Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Job role: - Customer Service Expert Location: Glasgow onsite only Hours: 40 hours a week- 7am - 10pm. 5 days worked over Monday - Sunday (must be fully flexible) Start date: September/October 2026 Salary: £26,436.80 PA (yearly) A smooth journey isn’t just about being on time! It is about having someone there when things don’t always go to plan… that’s where you come in! Jump aboard and become the friendly voice answering calls or supporting emails and other back office channels to solve problems and guiding customers through their journeys with ScotRail. The job itself: The main purpose of the role includes but is not limited to receiving inbound telephone calls / emails and resolving or taking appropriate action on all kinds of queries. You will be required to efficiently and effectively handle the cases, meeting the required standards expected. The successful candidate would be someone who is passionate about delivering exceptional customer service, offering solutions and first contact resolutions. They will also be able to take initiative while working as part of a close-knit team which is essential for creating a dynamic and robust team. Experience • Proven experience in a Contact Centre environment, • Experience on train operating company would be preferred but is not essential, • Proven experience of working in a high-quality measured role, • Proven experience of liaising with a team and multi-tasking to achieve a shared goal, • Proven ability to pay close attention to detail, • Proven ability to use initiative as well as work as part of a team, • Proven ability to be able to consistently meet set targets Attributes we would love for you to have! (even if you do say so yourself!!..) • Excellent verbal communications skills, • Excellent written communication skills, • Excellent ability to adapt communication style/method to best suit the audience, • Organised and methodical, with an eye for detail, • Computer literacy is essential including MS Word, Excel and E-mail, • Ability to work to tight deadlines, • Proven experience of being able to handle high pressure situations, • Ability to relate to others in a positive manner and build strong working relationships, • Ability to be resilient and work under pressure. Current formal warnings & attendance records will be taken into consideration during the recruitment process including the short- listing stage Values we look for you to have: • Process Excellence-Doing things well means something to you and you will always strive to improve on your work, • Collaboration- You enjoy working with others and you like working as a team player, • Communication- You can speak and write clearly and in a confident manner, • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others, • Open-Mindedness-You are able to be open to different ways of thinking and new ideas, • Critical Thinking- You are able to think logically when making decisions, • Solution Orientation- Having a forward thinking mindset focused on resolving challenges, • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset What’s in it for you- PERKS PERKS PERKS! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check If this sounds like it could be your next stop.. Apply and start your journey!! DISCLAIMERS: Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address.

Start date: 9th of September 2026 Rate of Pay: £27,601.60 per annum Location: Glasgow, Cuprum Building, Argyle Street - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND WORK FROM HOME IS NOT AVAILABLE FOR THIS POSITION Shifts: Full time 40 hours per week. Monday – Friday between 08.00 am and 6:00 pm. You must be fully flexible to work any shifts between these hours. Training: 11 days The Role: We are seeking dedicated Contact Centre Agents to join our team. We are looking for individuals who possess a unique blend of compassion, strong judgment, assessment skills, professionalism, and with excellent time management skills. This role is unique which entails assessing caseloads, in a timely manner. Your responsibilities include managing a dedicated caseload with empathy, professionalism, and confidentiality, while collaborating with relevant agencies and stakeholders to address complex issues. Ultimately, your role aims to enhance the well-being and financial stability of potential vulnerable customers through proactive intervention and effective case management. Key Responsibilities • You should be confident in conducting challenging but effective conversations, • You are required to maintain multiple cases simultaneously, varying by type and stage, • You will be responsible for managing a designated caseload, • You will be required to question in a curious and confident manner, whilst being considerate of potential sensitivities, asking appropriate follow up questions relevant to uniqueness of the case as required to gather evidence, • You should be able to review and compare multiple sources of information, including using reasoned judgement to assess contradictory pieces of evidence, • You should be able to engage with potentially challenging and vulnerable individuals, whilst demonstrating empathy and excellent customer service skills, • At times you will be required to work collaboratively within your own team and with wider teams to support delivery outcomes, • You should be proactive in talking to relevant people to get advice and information when unsure how to proceed, • You will be responsible for managing and conducting caseloads by following a structured review process in adherence to all legal and policy requirements, • You will decide what evidence is appropriate to request as is required to confirm the validity of declarations, considering the uniqueness and context of each individual case, • You will be accountable for planning and conducting robust interviews asking challenging questions to gather all relevant information; exercising judgement to tailor follow up questions specific to each individual case, • Gathering, verifying and assessing all available information, and deciding on an appropriate course of action, • You will be required to record the progress of caseloads on specific systems, including maintaining and retaining relevant evidence in an evidence file including redacting and annotating sensitive material when appropriate Background Checks The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, we will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check (including international criminal checks if you have lived outside the UK in the last 5 years), • Employment/Academic History Check - for a period of three years leading up to your application. We will require documented evidence of your three-year history such as employer/education references, payslips/P45s, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed. What else do we need from you? • Strong verbal and written skills with the ability to show attention to detail, • Ability to establish excellent customer relationships in a fast-paced environment, • A can-do attitude with the ability to interact with lots of different people, • Professional and emotional stability, able to remain professional and maintain professionalism and provide consistent customer service when engaging with Claimants, • PC skills, and the ability to navigate multiple systems competently, with ease, • A good consistent typing speed and the ability to multi task, • Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence, • Processes will be ever evolving and it is essential that you are adaptable and open to change Benefits of being a Customer Service Representative • On-line recruitment process, with potential job offer within 24 hours and fully paid training, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy., • Refer & Earn Scheme, • Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub, • Life Assurance Cover & Pension Scheme, • Length of Service and monthly recognition awards, • Opportunities for career development and progression Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Company DescriptionToday, Assystem is among the top three independent nuclear engineering firms worldwide. With over 60 years of experience in highly regulated sectors, the group supports public and industrial stakeholders in the execution of complex and strategic infrastructure projects, subject to high safety and security requirements. Assystem mobilizes 8,000 experts in 13 countries and intervenes across the entire project lifecycle, in engineering, project management and digital solutions.Job DescriptionKey AccountabilitiesKey Responsibilitiesð Partner with Project Managers to develop accurate and informed project forecasts across both the financial year and full project lifecycle.ð Consolidate accruals and provide financial reporting to the Client Finance Department on behalf of Project Managers.ð Collaborate closely with Project Planners to ensure forecasts are aligned with project schedules and delivery programmes.ð Monitor and track project costs and forecasts, ensuring ongoing affordability and budget compliance.ð Produce timely and accurate month-end cost reports, maintaining data across relevant financial systems.ð Attend monthly supplier project meetings and undertake associated contract administration activities through CEMAR.ð Raise purchase and contract requisitions, and process invoice receipts within internal procurement systems when required. Review and validate invoices and valuations, providing guidance to Project Managers to resolve any financial queries.ð Monitor expenditure against approved changes and actively participate in Change Control and Early Warning Notice (EWN) meetings.Qualificationsð Essential Skills & Experienceð Strong ability to communicate cost, financial, and project performance information clearly to Project Managers, stakeholders, and peers.ð Demonstrable experience in cost engineering, cost control, forecasting, and cost analysis.ð Experience working within a Project Controls environment, with a clear understanding of the relationship between cost forecasting and project schedules.ð Highly organised and detail-oriented, with strong analytical and problem-solving skills.ð Excellent reporting, presentation, and data interpretation capabilities.ð Educated to Diploma level or equivalent.ð Ideally possesses 2+ years' experience in cost management, project controls, or a related discipline. Desirable Skills & Experienceð Diploma-level qualification or higher.ð Relevant professional membership (or actively working towards accreditation).ð Advanced proficiency in Microsoft Excel, including financial analysis and reporting.ð Experience using CEMAR for contract administration and commercial management.ð Knowledge and practical experience of NEC contracts is highly desirable.Additional InformationWhy Join the Switchers Community?ð¹A dynamic career management policy to enable our employees to progress through our five business lines: operations, project, technical, sales and support functionsð¹Provide opportunities to work on exciting, global projectsð¹Access to an employee assistance programme with free mindfulness, health, wellbeing resources and a confidential support line available 24/7 via phone or textð¹Discount vouchers for days out and restaurants, eye test and glasses vouchers, cycle to work scheme, free flu jabsð¹Enhanced sick payStaff or Umbrella contractor roleSC Clearance required to startHybrid role with 3 days/week in Glasgow Client officeNOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.SummaryType: Full-timeFunction: Project ManagementExperience level: Mid-Senior LevelIndustry: Management Consulting

Company DescriptionToday, Assystem is among the top three independent nuclear engineering firms worldwide. With over 60 years of experience in highly regulated sectors, the group supports public and industrial stakeholders in the execution of complex and strategic infrastructure projects, subject to high safety and security requirements. Assystem mobilizes 8,000 experts in 13 countries and intervenes across the entire project lifecycle, in engineering, project management and digital solutions.Job DescriptionYour Mission:Join this Defence project providing Risk Expertise through a Joint Project Team delivering an infrastructure programme.We’re seeking a Risk Manager to lead risk identification, analysis, and mitigation throughout the project lifecycle. Reporting to the Programme Delivery Lead, you’ll work across our clients site, and industry partners to manage risks in a complex, fast-paced environment.You’ll need strong project delivery and risk management skills, with experience handling major infrastructure projects and navigating multiple stakeholders.What You’ll Do: Lead the delivery of the risk management process, roadmap, and Target Operating Model (TOM) Facilitate monthly risk reviews, workshops, and maintain risk registers & dashboards ð Support Quantitative Cost & Schedule Risk Analysis (QCRA/QSRA) and quarterly reporting ð️ Manage project assumptions and maintain the Master Data & Assumptions List (MDAL) ð Track mitigation plans and ensure risk actions are delivered ð Collaborate with project leads, suppliers, and partners to manage risks, avoid duplication, and drive delivery Monitor supply chain performance and flag emerging issues early ð Ensure compliance with client processes and infrastructure requirements ð ️QualificationsEssential Requirements:️ SC Clearance held and available to work on client site 3 days/week ð¡️ ️ Strong knowledge of risk processes and management ️ Ability to analyse data, identify trends, and see the bigger risk picture ð ️ Experience in infrastructure risk analysis ️ Strong leadership, organisational, and stakeholder management skills ð ️ Proficient IT skills ð»Desirable: Industry knowledge, including competitors/adversaries Confident communicator at executive level ð Agile, adaptable, and responsive to change ð Experience managing risk in complex, live operational environments Collaborative team player across multi-agency teamsAdditional InformationWhy Join the Switchers Community?ð¹A dynamic career management policy to enable our employees to progress through our five business lines: operations, project, technical, sales and support functionsð¹Provide opportunities to work on exciting, global projectsð¹Access to an employee assistance programme with free mindfulness, health, wellbeing resources and a confidential support line available 24/7 via phone or textð¹Discount vouchers for days out and restaurants, eye test and glasses vouchers, cycle to work scheme, free flu jabsð¹Enhanced sick payWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.SummaryType: Full-timeFunction: Project ManagementExperience level: Mid-Senior LevelIndustry: Management Consulting

Job Title: Asbestos Surveyor Analyst Location: Glasgow Penguin Recruitment is delighted to be supporting a well-established UKAS-accredited asbestos consultancy in their search for an experienced Asbestos Surveyor Analyst to join their team in Glasgow. This is an excellent opportunity for a dual-qualified asbestos professional looking for a varied role covering Glasgow and the wider Central Belt. The successful candidate will undertake a balanced mix of surveying and analytical duties across commercial, industrial, education, healthcare, residential, and public sector properties. You'll benefit from a structured workload, strong operational support, and genuine opportunities for long-term career development within an established consultancy. What You'll Be Joining You'll be joining a respected asbestos consultancy with an established client base across Scotland. The company places a strong emphasis on technical quality, compliance, realistic workloads, and supporting the continued development of its employees. Salary & Benefits Competitive salary Company vehicle provided Company pension scheme Overtime opportunities available Ongoing training and professional development Structured and manageable workload Varied projects across the Central Belt Long-term career progression opportunities Permanent, secure position The Role Carrying out Management and Refurbishment & Demolition (R&D) asbestos surveys in accordance with HSG264 Undertaking air monitoring and four-stage clearances in accordance with HSG248 Carrying out reassurance, leak, background, and personal air testing Conducting bulk asbestos sampling across a variety of property types Producing accurate and compliant asbestos survey and analytical reports Working across commercial, industrial, education, healthcare, residential, and public sector sites Managing your own diary and workload effectively Liaising professionally with clients, contractors, and internal teams Ensuring all work complies with current asbestos legislation, HSE guidance, and UKAS procedures About You BOHS P402, P403 and P404 qualifications (essential) Previous experience working as an Asbestos Surveyor Analyst Strong understanding of HSG264, HSG248, and current asbestos legislation Experience working within a UKAS-accredited consultancy is desirable Confident managing a field-based workload independently Strong communication and report-writing skills Full UK driving licence Professional, organised, and reliable approach to work Why This Role Genuine dual surveying and analytical position Varied workload across Glasgow and the Central Belt Structured scheduling and strong operational support Ongoing technical development Excellent long-term career progression opportunities Permanent position within an established consultancy If you are interested in this role, contact Joel Bland on (phone number removed) or email

Job Title: Asbestos Surveyor Analyst Location: Glasgow Penguin Recruitment is delighted to be supporting a well-established UKAS-accredited asbestos consultancy in their search for an experienced Asbestos Surveyor Analyst to join their team in Glasgow. This is an excellent opportunity for a dual-qualified Asbestos Surveyor Analyst looking to join a respected consultancy delivering high-quality asbestos services across Glasgow and the wider Central Belt. The successful candidate will undertake a varied mix of surveying and analytical duties across commercial, industrial, education, healthcare, residential, and public sector properties. THE ROLE As an Asbestos Surveyor Analyst, you will be responsible for delivering both asbestos surveying and analytical services across a diverse portfolio of client sites throughout Glasgow and the surrounding areas. Working independently and alongside an experienced technical team, you will deliver accurate, professional services while ensuring full compliance with HSG264, HSG248, current asbestos legislation, HSE guidance, and UKAS procedures. KEY RESPONSIBILITIES Carrying out Management and Refurbishment & Demolition (R&D) asbestos surveys in accordance with HSG264 Undertaking air monitoring, four-stage clearances, reassurance testing, leak testing, and personal air monitoring in accordance with HSG248 Conducting bulk asbestos sampling across a range of property types Producing accurate and compliant asbestos survey and analytical reports Working across commercial, industrial, education, healthcare, residential, and public sector sites Managing your own diary and workload effectively Liaising professionally with clients, contractors, and internal teams Ensuring all work complies with current asbestos legislation, HSE guidance, and UKAS procedures WHAT WE'RE LOOKING FOR BOHS P402, P403 and P404 qualifications (essential) Previous experience working as an Asbestos Surveyor Analyst Strong understanding of HSG264, HSG248, and current asbestos legislation Experience within a UKAS-accredited consultancy is desirable Full UK driving licence Strong communication and report-writing skills Ability to work independently and manage a field-based workload Professional, organised, and reliable approach to work WHAT'S ON OFFER Competitive salary Company vehicle provided Company pension scheme Ongoing training and professional development Varied surveying and analytical workload Structured scheduling and strong operational support Permanent, long-term position Genuine opportunities for career progression If you are interested in this role, contact Joel Bland on (phone number removed) or email

Job Title: Asbestos Project Manager Location: Glasgow Penguin Recruitment is delighted to be supporting a well-established asbestos consultancy in their search for an experienced Asbestos Project Manager to join their team in Glasgow. This is a senior appointment within the business and an excellent opportunity for an experienced asbestos professional looking to step into a second-in-command type of position, working closely with senior management to oversee the day-to-day delivery of projects, support technical teams, and help drive the continued development of the operation. The successful Asbestos Project Manager will have significant responsibility and autonomy, making this an ideal opportunity for someone looking to progress beyond traditional project management and establish themselves as a key member of the leadership team. THE ROLE As an Asbestos Project Manager, you will take responsibility for the successful delivery of a varied portfolio of asbestos projects across Glasgow and the wider Scotland region. Alongside managing projects, you'll act as a senior point of contact within the business, supporting management with operational decisions, overseeing field-based teams, maintaining client relationships, and ensuring consistently high technical standards. KEY RESPONSIBILITIES Managing asbestos surveying and analytical projects from initial instruction through to completion Acting as a key second-in-command within the operation, supporting senior management with the day-to-day running of the business Coordinating and supporting Asbestos Surveyors, Analysts, and other technical staff Planning workloads, resources, site attendance, and project schedules Acting as a senior point of contact for key clients Developing and maintaining strong long-term client relationships Providing technical guidance and support to field-based teams Reviewing reports and project documentation to maintain technical and quality standards Managing project performance, resources, deadlines, and client expectations Supporting quotations, tenders, and business development activities where required Helping develop junior and experienced members of the technical team Ensuring projects comply with current asbestos legislation, HSG264, HSG248, HSE guidance, and relevant UKAS procedures WHAT WE'RE LOOKING FOR Significant experience within the asbestos industry Previous experience within project management, operations, technical management, or a senior supervisory position Strong technical understanding of asbestos surveying and analytical services Relevant BOHS qualifications such as P402, P403 and P404 are highly desirable Previous experience managing or coordinating asbestos professionals Strong leadership and people-management capabilities Excellent client-facing and stakeholder management skills Ability to manage multiple projects and operational priorities simultaneously Commercial awareness and an understanding of project performance Full UK driving licence Ambition to take on significant responsibility within a growing business WHAT'S ON OFFER £45,000 - £50,000 salary Senior, second-in-command position within the business Significant responsibility and autonomy Company vehicle or car allowance Company pension scheme Ongoing training and professional development Opportunity to influence the development and performance of the operation Excellent long-term progression into more senior management Permanent position within an established asbestos consultancy If you are interested in this role, contact Joel Bland on (phone number removed) or email

Job Title: Asbestos Surveyor Location: Glasgow Penguin Recruitment is delighted to be supporting a well-established asbestos consultancy in their search for an experienced Asbestos Surveyor to join their team covering the Central Belt of Scotland. This is an excellent opportunity for an experienced Asbestos Surveyor looking to join a respected consultancy offering a structured workload, regional coverage, and genuine long-term career stability. With a strong pipeline of commercial work, clear operational processes, and supportive management, this role provides an excellent environment for surveyors who take pride in delivering high-quality work. THE ROLE As an Asbestos Surveyor, you will carry out asbestos surveys across a diverse portfolio of commercial, industrial, and public sector properties throughout the Central Belt. Working independently and with the support of an experienced operations team, you will deliver high-quality surveying services while ensuring full compliance with current legislation, HSE guidance, and UKAS procedures. KEY RESPONSIBILITIES Delivering Management, Refurbishment & Demolition (R&D) asbestos surveys in accordance with HSG264 Working across commercial, industrial, and public sector properties Conducting bulk asbestos sampling in accordance with company procedures Producing accurate and compliant asbestos survey reports Managing your own workload effectively across multiple client sites Liaising professionally with clients, contractors, and internal teams Ensuring all work complies with current legislation and HSE guidance WHAT WE'RE LOOKING FOR BOHS P402 qualification (or equivalent) Proven experience working as an Asbestos Surveyor Strong understanding of asbestos legislation and compliance requirements Comfortable working independently in a field-based role Full UK driving licence Excellent communication, organisational, and report-writing skills Professional, reliable, and quality-focused approach to work WHAT'S ON OFFER Competitive salary Company vehicle provided Structured and well-planned workload Commercial and mixed-use site work Supportive management team Permanent, long-term position with excellent career progression opportunities If you are interested in this role, contact Joel Bland on (phone number removed) or email

Employability Tutor Location: Glasgow & Grangemouth Start Date: 17th August 2026 Duration: 1 Week in Grangemouth, 3 Weeks in Glasgow Hours: Monday to Friday, 9:30am – 2:30pm Contract Type: Sessional (potential for ongoing work) About the Role Trigon Recruitment is delighted to be recruiting on behalf of a leading National Training Provider, rated Good (Grade 2) by Ofsted. We are seeking a passionate and engaging Employability Tutor to deliver a two-week employability programme in Glasgow & Grangemouth . This is an excellent opportunity for an experienced trainer who is committed to helping people develop the confidence, skills, and knowledge required to move into sustainable employment. You will deliver interactive employability workshops alongside tailored one-to-one support, equipping learners with practical job-search skills, digital confidence, customer service and the tools they need to succeed in today's workplace. Key Responsibilities Deliver engaging non-accredited employability and digital skills training to groups of learners. Provide basic IT support, including setting up email accounts, navigating online platforms, uploading documents, and completing online applications. Support learners with CV writing, cover letters, job applications, and interview preparation. Motivate learners to actively search and apply for suitable employment opportunities. Deliver a combination of group workshops and individual 1:1 coaching sessions to support learner progression. Set achievable learner goals and accurately record progress using the company database. Foster a supportive, inclusive learning environment that encourages participation and confidence. Complete all learner administration and documentation in line with company procedures. Skills & Experience Required Previous experience delivering employability, adult learning, or vocational training. Strong IT skills with the confidence to teach learners basic digital skills. Experience supporting individuals with CV writing, job searching, and interview techniques. Ability to engage learners from a variety of backgrounds and ability levels. Comfortable delivering both group workshops and one-to-one coaching. Excellent communication and interpersonal skills. Well organised, target-focused, and able to effectively manage learner progression. A genuine passion for helping people achieve positive employment outcomes. Availability to commit to the full programme commencing 17th August 2026. What's in it for You? Opportunity to work with a nationally recognised training provider. Make a lasting impact by helping people build the confidence and skills to secure employment. Consistent weekday hours with an excellent work-life balance. Opportunity to be considered for future sessional delivery opportunities with the provider. Please send your CV to Tiffany Bennett at (url removed) or call (phone number removed) for more information

Title: Planning Engineer Location: Glasgow (hybrid) Salary: £50-65,000 + package An exciting opportunity has arisen for a Planning Engineer to join a well-established, independently owned construction consultancy based in Glasgow. Working alongside an experienced Planning Manager, you will support the successful delivery of a diverse portfolio of high-profile projects across Scotland and the wider region. The consultancy provides planning and project controls expertise across a broad range of sectors including major civil infrastructure, renewables, utilities, rail and energy, offering exceptional exposure to a wide variety of technically challenging projects. This is an excellent opportunity for a Planning Engineer looking to broaden their experience within a collaborative consultancy environment, working with a range of leading clients while developing their career alongside experienced planning professionals. The Role As Planning Engineer, you will support the development, management and reporting of project programmes across multiple commissions, working closely with clients, project teams and senior planning professionals.Your responsibilities will include: Developing and maintaining detailed project programmes using Primavera P6. Supporting the Planning Manager in delivering planning and project controls services across multiple projects. Producing programme updates, progress reports and critical path analysis. Monitoring project progress and identifying programme risks, opportunities and mitigation measures. Assisting with programme reviews, schedule assurance and forensic planning where required. Supporting project teams with planning best practice and programme management. Working with clients and delivery teams to ensure programmes remain realistic, accurate and aligned with project objectives. Contributing to project reporting and presenting programme information to key stakeholders. Supporting compliance with NEC contract programme requirements.About You You will be a motivated Planning Engineer with experience gained on UK construction or infrastructure projects and be looking to develop your career within a respected consultancy environment. You will enjoy working across a varied project portfolio, building strong client relationships and delivering high-quality planning solutions across multiple sectors.Essential Requirements Experience as a Planning Engineer on UK construction or infrastructure projects. Proficiency in Primavera P6. Good working knowledge of NEC contracts and programme requirements. UK project experience within one or more of the following sectors: civil infrastructure, renewables, utilities, rail or energy. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities.~ Ability to manage priorities across multiple projects within a consultancy environment. What's on Offer Competitive salary £50-65,000 per annum Pension, Healthcare, Life assurance, Private medical 28 days annual leave plus bank holidays Hybrid working with 2 to 3 days in the Glasgow office and the remainder working remotely. Ongoing mentoring and support from an experienced Planning Manager. Excellent opportunities for professional development and career progression. Plus other great benefits. If you are looking for a new career challenge and you are interested in the above opportunity then please apply by sending your CV or call Matt Lilburn on (phone number removed) for further information quoting reference 74459. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Estates Surveyor Glasgow (Office-Based) | UK-Wide Travel Required Gleeson Recruitment Group is delighted to be partnering exclusively with a growing multi-site healthcare organisation in the appointment of an Estates Surveyor. This is a fantastic opportunity to join a business with an extensive UK & Ireland property portfolio and play a key role in its ongoing growth and expansion. Offering a broad remit across estate management, landlord and tenant matters, lease negotiations, acquisitions and strategic portfolio planning, this role would suit a commercially minded property professional seeking autonomy, variety and genuine influence within a growing organisation. The Role: Reporting into senior leadership, you will be responsible for managing existing properties whilst supporting the identification and acquisition of new locations across the UK and Ireland. Key Responsibilities: Identify and assess new property opportunities across the UK and Ireland. Manage a diverse multi-site operational property portfolio. Lead landlord and tenant negotiations. Manage lease renewals, rent reviews and lease agreements. Support acquisition, relocation and estate optimisation projects. Work closely with legal, operational and senior leadership teams. Present commercial recommendations and property strategies to key stakeholders. About You: We're keen to speak with candidates who can demonstrate: Strong surveying background. Experience negotiating rents, rates and lease agreements. Experience managing multi-site property portfolios. Strong commercial awareness and negotiation skills. Confidence engaging with senior stakeholders and presenting recommendations. Flexibility to travel regularly throughout the UK. What's on Offer? Competitive salary, dependent on experience. Discretionary annual bonus. 33 days annual leave. Pension scheme. Discounts on healthcare and lifestyle products and services. Modern working environment. Significant autonomy and exposure to senior decision-makers Interested? Apply now, or for more information or a confidential discussion, please contact Lucy Wynn at Gleeson Recruitment Group: 📞 (phone number removed) 📧 At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Developing and maintaining systems to record VSS business plans and track progress of organisational objectives and supporting the contract management of external systems developer, chiefly the CRM developer and potentially also the phone systems that facilitate VSS’s National Support Centre. Vict

Contracts Manager - Ground Investigations \n Permanent role \n Circa £55,000 \n Glasgow \n Ground Investigation Contractor \n Contracts Manager - BENEFITS \n\n • Salary - Circa £55,000\n, • Car allowance\n, • Performance related bonus (no financial KPIs)\n, • Annual leave: 24 days holiday, increasing by one day for each completed year of service (up to 29 days)\n, • 8 bank holidays\n, • 6% contributory pension\n, • Company mobile phone\n, • Company laptop\n\n \n Contracts Manager - RESPONSIBILITIES \n\n • Oversee delivery of small to large ground investigation projects from planning through to completion\n, • Ensure projects are completed safely, on time, within budget, and to high technical standards\n, • Manage contract performance, including cost control, forecasting, and profitability\n, • Provide coaching, mentoring, performance management, and support to your team\n\n\n, • Coordinate resources and support project planning and problem resolution\n, • Review project outputs and ensure compliance with industry and company standards\n, • Build and maintain strong relationships with clients, internal teams, and technical specialists\n, • Promote a strong Health, Safety, Environmental and Quality (HSEQ) culture\n, • Support efficient operation of the regional office and facilities\n, • Contribute to business development, identify new opportunities, and expand professional networks\n\n \n Contracts Manager - REQUIREMENTS \n\n • Degree qualified in Geology or a related discipline\n, • Experience managing contracts, projects, or operations within the ground investigation industry\n, • Commercially minded with experience managing project finances and operational performance\n, • Confident communicator capable of engaging with clients, colleagues, and senior stakeholders.\n, • Skilled in balancing multiple projects and priorities while maintaining attention to detail.\n, • SMSTS certified.\n, • Flexible to travel occasionally as required.\n\n --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

DS Business Solutions is a leading provider of managed print services, document solutions, and IT support services. We work with organisations across a range of sectors, helping them improve productivity through innovative technology solutions, expert support, and outstanding customer service. \n Our team supports customers with multifunctional devices (MFDs), business software, digital systems, and technical services. We pride ourselves on building long-term relationships with our customers, providing reliable support and tailored solutions to meet their needs. \n As part of our continued growth, we are looking for an enthusiastic and motivated apprentice to join our team. This is an exciting opportunity to develop a career in IT and customer support while working towards a nationally recognised Digital Applications Support qualification. \n About the role: \n You will act as the first point of contact for customers requiring technical assistance and support. You will help users resolve a variety of digital and technology-related issues whilst developing valuable skills in troubleshooting, customer service, digital systems, and IT support. \n Working alongside experienced colleagues, you will gain hands-on experience supporting customers both remotely and on-site, building technical knowledge across a range of systems, software applications, and business technologies. \n Responsibilities: \n\n • \n Act as the first point of contact for customer technical support enquiries via telephone, email, and digital support systems \n • \n Log, monitor, update, and manage support tickets using the company's service management platform \n • \n Develop expertise in DS Business Solutions' key business systems, including MPS Estate Management System, IT Database, Select Billing System, Service Logging System, Konica Minolta software applications and customer support tools \n • \n Support customers with printing, scanning, networking, software, and connectivity issues \n • \n Diagnose and troubleshoot technical issues, resolving first-line support requests wherever possible \n • \n Escalate more complex technical issues to senior engineers and specialist support teams when required \n • \n Assist with the installation, configuration, and maintenance of multifunctional devices (MFDs) and associated software solutions \n • \n Maintain accurate records of customer interactions, support requests, resolutions, and technical updates \n • \n Use digital tools and systems to monitor workloads, prioritise support requests, and track service delivery \n • \n Produce reports and update system records to ensure data accuracy and service quality \n • \n Contribute to continuous improvement initiatives by identifying recurring issues and suggesting improvements to systems and processes \n\n Required skills: \n\n • \n A full, clean UK driving licence is required due to the field-based nature of the role \n • \n Willingness to travel to customer sites as required \n • \n A genuine interest in technology, IT support, and digital systems \n • \n Strong communication and customer service skills \n • \n Eagerness to learn and develop new technical skills \n\n Working hours: 8.30am - 5.30pm, Monday to Friday \n What we offer: \n We are committed to developing talent and helping our people build rewarding careers. You'll be joining a supportive team where you can learn from experienced professionals, gain industry-recognised qualifications, and play an important role in delivering exceptional service to our customers. \n\n • \n Company vehicle provided for business use \n • \n Laptop, tablet, and mobile phone supplied \n • \n Full training on Konica Minolta devices, software, and managed print technologies \n • \n Support towards completing a Digital Helpdesk Support SCQF Level 6 apprenticeship \n • \n Ongoing mentoring and development from experienced engineers and technical specialists \n • \n Quarterly performance bonus scheme \n • \n Opportunity to gain hands-on experience across IT support, customer service, digital systems, and managed print solutions \n • \n Clear career progression opportunities within a growing technology business \n\n Future prospects: \n 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. \n Important information: \n This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. \n Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. \n On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. \n If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Reference: 101714Better places, thriving communities.Join Mitie – the future of high performing places.ROLE: Mobile Electrical EngineerLOCATION: GlasgowCONTRACT: Full TimeAt Mitie, our people are our greatest strength, and our purpose is driven by a belief that better places lead to thriving communities. Every day, we work to make places safer, cleaner, more secure, and more sustainable. We're proud to have the UK's largest team of trained engineers and are always looking for new people to join us.We're looking for a Mobile Electrical Engineer who will support installation, maintenance, inspections, and fault‑finding activities across multiple sites.Role ResponsibilitiesPerform planned and reactive electrical maintenance across multiple sites.Carry out installations, upgrades, and minor works to meet safety and compliance standards.Complete inspections, testing, and fault‑finding on electrical systems.Maintain accurate compliance records and complete all required documentation.Communicate effectively with clients and internal stakeholders to ensure high‑quality service delivery.Required QualificationsApplicants must meet the below defined requirements for the role.Background within facilities management or mobile maintenance environments.Experience delivering project works within a regional/mobile role.City & Guilds 2330 Level 2 & 3 or NVQ Level 3 Electrical Installation.18th Edition Wiring Regulations qualification.Test and Inspection qualification desired but not essentialStrong communication and organisational skills with a proactive approach to work.What's in it for you?Competitive salary, plus enhanced overtime rates and on‑call allowance.Company van provided, with option for personal use.Access to Mitie's Choices benefits platform, including extra holiday purchase, dental cover, and technology schemes.MiDeals discounts, cycle‑to‑work scheme, and virtual GP services.Structured development pathways and career progression opportunities.Recognition through the Mitie Stars programme with monthly and annual cash prizes.Opportunity to earn free shares through the Mitie Matching Share Plan.There's a place for you at Mitie — join us today!Our market-leading offering provides you with benefits that suit your lifestyle.We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of 10,000!Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.Join our Mitie Team.Together our diversity makes us stronger.Ref:101714 Posaddress2Rutherglen Location:Glasgow Employment:Full time Role Classification:3

What you will doOur Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive. Our portfolio of equipment includes commercial and industrial refrigeration systems. We are seeking a motivated and hands-on Commercial Refrigeration Engineer with a strong foundation in refrigeration systems with a desire to develop their knowledge and progress into an Industrial Refrigeration Engineer role. This position offers structured on-the-job training and development opportunities working alongside experienced industrial engineers on ammonia, CO₂, and HFC refrigeration systems used in large-scale facilities.What we offer• Competitive salary, and overtime paid at premium pay rates.• Stand by allowance, call outs, travel paid on top of basic salary.• Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided.• 25 days paid holidays plus Bank Holidays• Holiday Purchase Scheme• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.• Training opportunities with outstanding resources available.• Career development through various career ladders programs.• Dedication to safety through our Zero Harm policy.• Access to business resource groups.How you will do itAs the direct contact with the client for site technical service and maintenance issues, you will be initially responsible for troubleshooting and resolving commercial refrigeration systems within a set timeframe and according to a defined process, service agreement and customer needs. In addition you will work alongside experienced industrial refrigeration engineers and develop knowledge in industrial systems to provide service and maintenance. This is a mobile position, Monday – Friday with stand by 1 in 5. Health and Safety will be at the forefront of everything you do. Although often working without accompaniment you will be part of a team and contribute towards its success.What we look for• You will have an F-GAS 2079 card. CO₂, A2L, HC an advantage.• Ideally served a refrigeration apprenticeship.• Ideally hold a recognised refrigeration qualification; C&G etc.• Experience in working with a variety of commercial refrigeration systems.• Understands and analyses relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, etc.• Full UK driving license• Capable of working without documented procedures and with limited supervision.• A proactive mindset to provide the highest level of service to our customers.• A committed can do positive attitude with the ability to integrate and work as a member of a team.SummaryLocation: Bellshill-Lanarkshire-United Kingdom; Glasgow-Cumbernauld-United Kingdom; Glasgow-Glasgow-United KingdomType: Full time

Title: Customer Care Advisor – sk:n \n Hours: 40 hours per week, Full Time \n Location: Glasgow City Centre – Office based \n Salary: £27,040 – £27,560 \n As one of the UK’s leading skin clinics, skin is at the heart of everything we do. Dedicated to helping our clients achieve healthier, more confident skin, we take pride in delivering expert dermatology solutions and aesthetic treatments for a wide range of concerns. Part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, sk:n continue to set the standard in advanced skincare, dermatology and medical aesthetics. \n With over 30 years of expertise and a reputation for exceptional client care, we are dedicated to making personalised dermatology treatments and skincare solutions more accessible. Our commitment to innovation, safety, and medical excellence ensures lasting results, inspiring our clients to feel confident in their skin. \n Due to continued business success we now require additional Customer Care Advisors to work within our Glasgow contact centre. \n Each day in this role brings something new, but your core responsibilities will include: \n\n • Patient Interaction: Make outbound and receive inbound calls to our clients, offering information and assisting with enquiries about our range of aesthetic treatments.\n, • Live Chat Support: Respond to patient queries in real-time via our live chat service, providing accurate and timely information on treatments, appointments, and services.\n, • Deliver Exceptional Care: Provide a first-class patient experience, ensuring that all interactions are informative, friendly, and tailored to individual patient needs.\n, • Consultation & Guidance: Help identify opportunities to support patients in achieving their personal goals through our treatments, and build trust through strong communication and rapport.\n, • Problem-Solving: Use your communication skills to address patient queries, concerns, and objections, while guiding them towards the best solution.\n, • Ownership: Take full ownership of every patient interaction, ensuring positive outcomes and a memorable experience for each patient.\n\n Essential skills \n\n • Communication Excellence: Strong verbal and written communication skills, with the ability to convey information clearly and confidently over the phone.\n, • Customer Focused: Ability to build rapport with patients, making them feel valued and heard, while offering personalized care.\n, • Confidence: Comfortable dealing with customer enquiries in a professional manner, remaining calm and solution focused.\n, • Willingness to Learn: Eagerness to develop knowledge of aesthetic treatments and the willingness to enhance your skillset.\n, • Problem Solving: Strong ability to overcome objections and provide effective solutions.\n\n What’s in it for you? \n\n • State of the art, modern working environments\n, • 33 days annual leave (pro rata)\n, • Discounts on group products and treatments\n, • Generous friends and family discount scheme\n, • Clear progression routes for top performers\n, • Pension scheme\n\n This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment. \n Sk:n is an equal opportunities employer \n

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. \n \n \n Celeros Flow Technology is looking for individuals with a voice and a vision. We embrace change, diversity and promote new ways of looking at old ideas. We seek talented professionals to join our world-class team of innovators in a global, collaborative & multi-cultural environment, where you will be challenged, supported, and inspired to be extraordinary. \n \n \n \n GENERAL SUMMARY \n The Trade Compliance Specialist will report directly to the Global Trade Compliance Manager and will perform a variety of duties necessary to support the company’s global trade compliance program. The position functions as a professional expert authority with regard to export and import laws and regulations and is responsible for ensuring that operations are carried out in compliance with the relevant laws and regulations. Responsibilities also include training business personnel and executing operational audits to validate compliance with governing trade laws, internal policies and procedures. \n \n \n The successful candidate will also contribute to developing and maintaining a sustained and long-term continuous improvement culture and an efficient organization that consistently produces improved results while motivating and retaining its employees with high performance standards. The Trade Compliance Specialist will work closely with operational and commercial business teams to advise them of applicability of and changes in relevant export/import laws and regulations. \n \n \n PRINCIPAL DUTIES AND RESPONSIBILITIES \n\n • Provide all round global export/import compliance advice to the business.\n, • Develop, review, and update company export and import compliance policies, manuals and operating procedures.\n, • Conduct periodic training of company personnel with regard to export and import laws, regulations, policies and procedures.\n, • Assist the Global Trade Compliance Manager to develop and implement auditing methodology and conduct periodic audits to test company compliance with export and import regulations and Company procedures.\n, • Identify and classify Export (ECCN) and Import (HTS, HS) classifications for the company’s products.\n, • Ensure compliance with UK, U.S. and other applicable Export Control regulations, as well as conformance with internal corporate policies and procedures.\n, • Export controls and license determination for all exports and re-exports of tangible and intangible goods.\n, • UK Export Licensing: Submission and management of export license applications to the UK Department for International Trade Export Control Joint Unit via SPIRE.\n, • Monitor and maintain trade compliance data elements in the company’s systems.\n, • Support periodic internal assessments on the trade compliance program. Identify risk areas and recommend improvements.\n\n \n \n \n KNOWLEDGE, SKILLS AND ABILITIES \n\n • Proven track record of meeting commitments with the highest standards of ethics and integrity.\n, • Expertise with U.S., European and UK export and import regulations, including EAR, OFAC, ITAR and CBP.\n, • Ability to gain knowledge and understanding of other non-US/Europe/UK trade regulations.\n, • Working knowledge of laws and regulations impacting the company.\n, • Excellent written and verbal communication skills.\n, • Ability to manage multiple projects.\n, • Pro-active approach to work and an excellent team player with the ability to work in a fast-paced environment\n\n \n \n \n EDUCATION AND EXPERIENCE \n\n • Minimum five years’ trade compliance experience\n, • Thorough knowledge of UK, EU, and US import/export regulations, including ITAR, EAR, OFAC, HMRC, Export Control Joint Unit, and Department of International Trade\n, • Must demonstrate excellent knowledge on Classification (ECCN and HTS)\n, • Must demonstrate an extensive understanding and application of export classification and licensing principles, practices, and concepts\n\n \n \n \n LOCATION \n Glasgow, Scotland (Aberdeen will be considered). \n \n \n \n You must have valid right to work in the uk and be able to obtain Security Clearance to apply for this role. \n \n \n \n BENEFITS \n\n • Competitive salary\n, • Opportunities to develop\n, • Bonus\n, • 33 days holiday (inclusive of bank holidays)\n, • Holiday buy and sell\n, • Pension\n, • Life Cover\n, • Employee Assistance Program\n, • Digital Benefits; Health, Wealth & Lifestyle\n\n \n \n \n PHYSICAL DEMANDS \n The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n • Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work)\n, • Required occasionally to stoop, kneel, crouch and crawl\n, • Required daily to use hands and fingers and arms to reach (to operate a computer and telephone)\n, • Required occasionally to lift and/or move objects that are light to moderate\n, • Required occasionally to travel (usually by air or road so may be required to sit for extended periods)\n\n \n \n \n WORKING CONDITIONS \n The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n • Ability to work with moderate noise (i.e. business office with computers, phone, and printers, etc.)\n, • Ability to work in an open planned office / individual office\n, • Ability to sit at a computer terminal for extended periods\n, • Ability to sit in a car or on a plane for extended periods\n\n \n \n \n DISCLAIMER \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. \n Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. \n \n \n \n CELEROS FLOW TECHNOLOGY VALUES \n All Celeros divisions are committed to the effective use of the Celeros Values. It is important that all employees understand and utilize these values when performing the duties of his/her position. \n INTEGRITY: We work safely and respect our employees, business partners & environment. We always lead by example. \n SPEED: In our mission to bring mission-critical flow control equipment to the world, energy in our actions & urgency. \n ACCOUNTABILITY: We stand behind our actions and deliver on our promises. \n PARTNERSHIP: We collaborate across our teams & our customers to win together. We rely on each other to deliver the best outcome & celebrate successes. \n EXCELLENCE: We are passionate about being the best at engineering, manufacturing & maintaining mission-critical equipment. We seek quality & community improvement in every interaction. \n \n \n \n QUALITY \n Quality encompasses all aspects of Celeros’ business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions. \n \n \n \n CELEROS Flow Technology is an equal opportunity employer.

\n Class 1 Driver \n Location: Queenslie Shift: Sunday to Thursday and Monday to Friday shift patterns available. \n Do you have a UK Class 1 CE Licence? \n If "YES," we want to hear from you! \n Refer a Friend Know someone who already works here? This role is eligible for a 1000 referral bonus, paid in two instalments to both you and your referrer. Simply let us know who referred you when you apply. \n About the Role \n As a Class 1 Driver, you will: \n \n • Use curtain sided or flatbed trailers to carry out trunking to various locations in the UK (Aberdeen, Inverness, Leeds or Warrington)\n, • Ensure goods are loaded and secured correctly to prevent shifting or damage. Use straps, nets, and other securing devices as needed.\n, • Perform comprehensive daily vehicle safety checks using your company phone to maintain top-notch vehicle safety and reliability.\n, • Stay in regular communication with the transport team to provide updates on your progress and ensure our customers' expectations are met.\n, • Participate in regular training sessions to stay ahead with the latest industry standards and best practices.\n \n Essential Skills and Qualifications \n \n • Must hold a UK Class 1 CE Licence.\n, • Current DCPC Card and Digital Tachograph Driver Card.\n, • Passionate about providing excellent customer service.\n, • Ability to work to deadlines.\n, • Confident, polite, and a team player.\n, • Fit, flexible, hardworking, and self-motivated.\n \n Why Join ARR Craib Ltd? \n \n • Competitive Salary: \n \n, • 14.29 per hour, increasing to 17.04 per hour on Sundays.\n, • Enhanced night rate: earn an additional 2.75 per hour for all hours worked between 9:00 PM and 4:00 AM.\n \n, • Shift Hours: Sunday to Thursday or Monday to Friday. 18:00hrs Start.\n, • Overtime: Available. Enhanced rates for working weekends.\n, • Training: DCPC training during your employment*, Monthly Courses for a variety of areas.\n, • Benefits: Additional holiday purchasing scheme, Retail discounts with Circular Benefits, Retail Trust Wellbeing Support*, and more.\n, • Career Development: Opportunity to develop your career within an expanding business.\n, • Company Benefits: Excellent holiday allowance, Medical Reimbursement, Life assurance, pension, and sickness scheme.\n, • Extras: Christmas Savings Club, Black Circle Tyre Discount, Cycle To Work Scheme*, SNAP parking paid, Free Uniform and paid Volunteer Day.\n, • Team Culture: Strong culture of teamwork.\n \n How to Apply \n If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! \n Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications. \n Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. \n Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. \n Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. \n *Subject to terms and conditions. \n

\n Administrator \n Bearsden \n £27k \n Permanent Role \n Free Parking \n \n Oliver Smith Recruitment are working in partnership with our key client in Bearsden to hire an Administrator on a permanent contract. \n \n As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our clients office. You will provide administrative support to various departments and assist with day-to-day tasks. If you are a proactive individual with excellent organizational and communication skills, we would love to hear from you! \n \n Duties: \n • Perform general clerical duties, including photocopying, scanning, faxing, filing, and data entry \n • Answer phone calls and direct them to the appropriate person or department \n • Greet visitors and provide them with necessary information \n • Schedule appointments and maintain calendars for management \n • Prepare and distribute correspondence, memos, reports, and other documents \n • Assist with basic bookkeeping tasks using QuickBooks \n • Maintain inventory of office supplies and place orders when necessary \n • Coordinate travel arrangements for staff members \n • Assist in organizing company events or meetings \n • Handle sensitive and confidential information with integrity and discretion \n \n Interviews will be held next week. \n

\n Office Junior / Administrator \n Bearsden \n £26500 - £28000 \n Start August / September 2026 \n Monday to Friday \n Permanent Role \n Free Parking \n \n Oliver Smith Recruitment are working exclusively with our key client in Bearsden to hire a Junior Administrator on a permanent basis. \n \n You will be assisting the administration team in all areas including reception and client service. \n \n Duties: \n \n \n • All administration tasks, including producing letters, photocopying, scanning, manual updates, document binding, other daily filing and paperwork\n, • Scheduling meetings and organising meeting rooms\n, • Maintaining office equipment and providing day to day IT and office support to all office staff\n, • Checking stocks for stationery and refreshments daily on each floor and reporting back when supplies are required\n, • Scanning, filing and distributing mail both electronically and physically\n, • Working on reception undertaking the following tasks:\n, • Answering the phone and transfer/take calls\n, • greet and assist visitors\n, • Organising lunches/coffees for meetings or events\n, • Receiving deliveries and distribute to staff\n, • Maintenance of the meeting rooms, ensuring tea/coffee/soft drinks are fully stocked\n, • Booking couriers and taxis\n, • Running adhoc errands\n, • Any additional tasks identified by the Office Manager commensurate with experience.\n \n \n Interviews will be held next week. \n

\n INTERNAL APPLICANTS MUST APPLY VIA MYSELF \n NLC3 £27,455 - £28,533 (Pro rata) \n Join our dedicated catering team and play a key role in delivering a warm, welcoming, and high‑quality service to our customers. \n As a Catering Assistant, you will work efficiently to support daily food preparation, serve meals and beverages, and help maintain a clean, safe, and friendly environment. Your positive attitude and commitment to great customer service will make a real difference in our busy setting. \n We are looking for someone who: \n \n • Communicates clearly and confidently\n, • Has good literacy and numeracy skills\n, • Understands customer needs and current food trends\n, • Works well as part of a team\n, • Brings experience of customer service, with some exposure to till or cash handling\n \n Experience within a catering environment is desirable, and holding an Elementary Food Hygiene Certificate would be an advantage. \n If you are enthusiastic, reliable, and enjoy working with people, we’d love to hear from you and welcome you to our team. \n Successful candidates will be required to join the PVG Scheme before starting. This will be arranged by North Lanarkshire Council. \n Important Application Guidance \n To support your application and ensure fair shortlisting, you must provide a supporting statement. \n In this statement, please clearly demonstrate how you meet the essential and desirable criteria listed in the job description. Applications that do not address these criteria may not be shortlisted. \n Work pattern: \n 12.5 hours per week - Monday to Friday - 11:30 - 14:00. \n Working here at North Lanarkshire Council \n If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. \n We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. \n For more information on local authority careers visit the myjobscotland career hub \n North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. \n Click here to see our Recruitment Charter. \n *For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. \n North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. \n We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. \n We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. \n North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. \n The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. \n Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. \n The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL \n *PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.* \n

\n Class 1 Tramper \n Location: Queenslie Shift: Monday to Friday or Tuesday to Saturday \n Do you have a UK Class 1 CE Licence? \n If "YES," we want to hear from you! \n About the Role \n As a Class 1 Tramper, you will: \n \n • Use a curtain side or flatbed trailer to collect and deliver customers products.\n, • Ensure goods are loaded and secured correctly to prevent shifting or damage. Use straps, nets, and other securing devices as needed.\n, • Perform comprehensive daily vehicle safety checks using your company phone to maintain top-notch vehicle safety and reliability.\n, • Stay in regular communication with the transport team to provide updates on your progress and ensure our customers' expectations are met.\n, • Participate in regular training sessions to stay ahead with the latest industry standards and best practices.\n \n Essential Skills and Qualifications \n \n • Must be able to have regular nights away from home.\n, • Must hold a UK Class 1 CE Licence.\n, • Current DCPC Card and Digital Tachograph Driver Card.\n, • ADR licence is preferred but not essential.\n, • Passionate about providing excellent customer service.\n, • Ability to work to deadlines.\n, • Confident, polite, and a team player.\n, • Fit, flexible, hardworking, and self-motivated.\n \n Why Join ARR Craib Ltd? \n \n • Competitive Salary: Guaranteed minimum weekly pay: 803.81, earn up to 21.44 per hour on Saturday, Sundays and Bank Holidays. PLUS for all hours worked between 21:00hrs & 04:00hrs, you will receive an additional 2.75 per hour.\n, • Shift Hours: Monday to Friday or Tuesday-Saturday.\n, • Overtime: Available.\n, • Training: DCPC training during your employment*, Monthly Courses for a variety of areas.\n, • Benefits: Additional holiday purchasing scheme, Retail discounts with Circular Benefits, Retail Trust Wellbeing Support*, and more.\n, • Career Development: Opportunity to develop your career within an expanding business.\n, • Company Benefits: Excellent holiday allowance, Medical Reimbursement, Life assurance, pension, and sickness scheme.\n, • Extras: Christmas Savings Club, Black Circle Tyre Discount, SNAP parking paid, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.\n, • Team Culture: Strong culture of teamwork.\n \n How to Apply \n If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! \n Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications. \n Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. \n Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. \n Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. \n *Subject to terms and conditions. \n

\n Class 1 Driver - Days \n Location: Queenslie \n Shift: Monday to Friday - 08:00hrs start. \n Join us and receive a 1,000 welcome bonus-our way of saying we're serious about you. \n Have a UK Class 1 CE Licence? Ready for a role that keeps you moving? \n Join ARR Craib as a Class 1 Driver and take on a multi-drop artic position that offers variety, responsibility, and great earning potential. \n About the Role \n As a Class 1 Driver, you will: \n \n • Use curtain-side trailers to make multi-drop collections and deliveries of pallets within the Pallet Network throughout Central Scotland.\n, • Ensure goods are loaded and secured correctly to prevent shifting or damage using straps, nets, and other securing devices.\n, • Perform comprehensive daily vehicle safety checks using your company phone to maintain top-notch vehicle safety and reliability.\n, • Stay in regular communication with the transport team to provide updates on your progress and ensure our customers' expectations are met.\n, • Participate in regular training sessions to stay ahead with the latest industry standards and best practices\n \n Essential Skills and Qualifications \n \n • Must hold a UK Class 1 CE Licence\n, • Current DCPC Card and Digital Tachograph Driver Card\n, • Passionate about providing excellent customer service\n, • Ability to work to deadlines\n, • Confident, polite, and a team player\n, • Good geographical knowledge\n, • Fit, flexible, hardworking, and self-motivated\n \n Ready to take on a role that rewards skill and commitment? Complete our application form today and start your journey with ARR Craib Ltd. \n Why Join ARR Craib Ltd? \n \n • Competitive Salary: 17.00ph\n, • Shift Hours: Monday to Friday - 08:00hrs start time available.\n, • Overtime: Available. Enhanced rates available for working weekends.\n, • Training: DCPC training during your employment*, Monthly Courses for a variety of areas.\n, • Benefits: Additional holiday purchasing scheme, Retail discounts with Circular Benefits, Retail Trust Wellbeing Support*, and more.\n, • Career Development: Opportunity to develop your career within an expanding business.\n, • Company Benefits: Excellent holiday allowance, Medical Reimbursement, Life assurance, pension, and sickness scheme.\n, • Extras: Christmas Savings Club, Black Circle Tyre Discount, Cycle To Work Scheme*, SNAP parking paid, Free Uniform and paid Volunteer Day.\n, • Team Culture: Strong culture of teamwork.\n \n How to Apply \n If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! \n Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications. \n Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. \n Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. \n Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. \n *Subject to terms and conditions \n

\n Location: Glasgow\n \n Job Type: Full Time | Permanent\n \n Working Arrangement: Full-time office-based\n This is a fantastic opportunity for someone looking to develop a long-term career within construction procurement, working closely alongside an experienced procurement professional in a hands-on learning environment. The successful candidate will gain exposure across all aspects of the buying and procurement process. \n The business is open to considering candidates from a variety of backgrounds, including construction merchants, internal sales, procurement support, or early-stage buying roles, provided they have the right attitude and communication skills. \n This role would suit someone who is proactive, organised, confident communicating with suppliers and site teams, and comfortable picking up the phone to chase information and keep processes moving. Responsibilities\n \n • Supporting the procurement of materials and suppliers across ongoing construction projects\n, • Obtaining, reviewing, and comparing supplier quotations\n, • Raising purchase orders and maintaining procurement records\n, • Liaising with suppliers, site teams, and internal departments\n, • Chasing deliveries, resolving supply issues, and ensuring timelines are met\n, • Supporting the wider commercial and procurement team with day-to-day activities\n, • Assisting in maintaining efficient procurement processes across the business\n, • Attending meetings and occasional site visits where required\n Requirements\n \n, • Strong organisational skills and attention to detail\n, • Confident communicator with a proactive approach\n, • Comfortable speaking with suppliers and chasing information where required\n, • Good IT skills, including Microsoft Office\n, • Positive attitude and willingness to learn\n, • Commercial awareness and interest in the construction sector\n, • Full UK driving licence preferred\n Package\n \n, • Company pension scheme\n, • 31 days annual leave including bank holidays\n, • Ongoing training and development\n, • Long-term career progression opportunities\n \n \n Legal Information: \n We act as an employment agency for permanent work and as an employment business for temporary work. \n \n For roles in the UK, applicants must be eligible to live and work in the UK. \n \n We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application. \n

\n Class 2 Driver \n Location: Queenslie Shift: Monday - Friday, Days \n Join us and receive a 1,000 welcome bonus-our way of saying we're serious about you. \n Do you have a UK Class 2 C Licence? \n If "YES," we want to hear from you! \n About the Role \n As a Class 2 Driver, you will: \n \n • Use a curtain side trailer to make multi drop collections and deliveries of pallets within the Pallet Network throughout Central Scotland. This will involve using a tail lift and pump trucks.\n, • Ensure goods are loaded and secured correctly to prevent shifting or damage. Use straps, nets, and other securing devices as needed.\n, • Perform comprehensive daily vehicle safety checks using your company phone to maintain top-notch vehicle safety and reliability.\n, • Stay in regular communication with the transport team to provide updates on your progress and ensure our customers' expectations are met.\n, • Participate in regular training sessions to stay ahead with the latest industry standards and best practices.\n \n Essential Skills and Qualifications \n \n • Must hold a UK Class 2 C Licence.\n, • Current DCPC Card and Digital Tachograph Driver Card.\n, • Experience of multi-drop preferred, but not essential.\n, • Passionate about providing excellent customer service.\n, • Ability to work to deadlines.\n, • Confident, polite, and a team player.\n, • Good geographical knowledge.\n, • Fit, flexible, hardworking, and self-motivated.\n \n Why Join ARR Craib Ltd? \n \n • Competitive Salary: 16.00ph\n, • Shift Hours: 08:00hrs start, Monday to Friday.\n, • Overtime: Paid at an hourly rate. Enhanced rates available for working weekends.\n, • Training: DCPC training during your employment*, Monthly Courses for a variety of areas.\n, • Benefits: Benefits: Additional holiday purchasing scheme, Retail discounts with Circular Benefits, Retail Trust Wellbeing Support*, and more.\n, • Career Development: Opportunity to develop your career within an expanding business.\n, • Company Benefits:\n, • Extras: Christmas Savings Club, Black Circle Tyre Discount, SNAP parking paid, Free Uniform and paid Volunteer Day.\n, • Team Culture: Strong culture of teamwork.\n \n How to Apply \n If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! \n Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications. \n Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. \n Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. \n Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. \n *Subject to terms and conditions. \n

Generator EngineerGlasgow£30,000 - £35,000Hours:Monday – Thursday: 08:00 – 16:30Friday: 08:00 – 15:30On-call rota: 1 in 4Company van, laptop and mobile phone providedWe're working with a well-established specialist in power generation solutions, looking to add an experienced Generator Engineer to their growing engineering in Glasgow. This is an excellent opportunity for someone with strong mechanical and electrical fault-finding skills who enjoys working on a varied fleet of diesel generators, supporting customers across multiple industries.A successful Generator Engineer candidate will be responsible for servicing, maintaining and repairing generators primarily at customer sites, ensuring equipment is maintained to the highest standard and delivering exceptional customer service.KEY RESPONSIBILITIES:• To carry out planned services and maintenance of company equipment.• To accurately fault find and diagnose both mechanical and electrical issues.• Identify required specialist equipment and connectors.• Utilisation of the proper testing equipment for effective repair and maintenance• Ensure all equipment is set up as required by Contract Customer's Specifications• Modify generator fleet where required following instruction from the Technical Manager.• Repair and maintain machinery as per company and manufacturer requirements.• Attend equipment breakdowns as necessary to support the delivery of excellence customer service levels.This may require the post holder to work overtime, sometimes with short notice.• Any other technical-related service as required by the business.• Be part of the on-call Rota system.• Support the development of high-performance teams by attending planned training, positively engagingwith the training provider.• Adherence to the John F Hunt Integrated Management Systems including Health and Safety,Environmental and Quality and all associated policies, standards, procedures and records.• Ad hoc duties as the job requires.DESIRED SKILLS AND EXPERIENCE• Well organised and able to prioritise tasks.• Ability to work autonomously and within strict deadlines to high standards with excellent attention todetail.• Confident self-starter.• Experience with mechanical/electrical engineering or diesel fitting.• Familiar with electronic systems and mechanical components (including engines and alternators).• Deep Sea knowledge and or synchronising experience.• Good IT skills• Excellent organisational skills with the ability to work under pressure to meet tight deadlines.• Excellent communication skills, confident, friendly and professional manner• Ability to prioritise on a daily basis a variety of tasks as and when they arise and deal with them with fullconfidentiality, tact and diplomacy.• Strong customer focus.• Experience of working in a team and on own initiative with minimum supervision.KEY COMPETENCIES OF A GENERATOR ENGINEER• Critical thinking and problem-solving skills• Planning and organising• Decision making• Communication skills• Teamwork – Part of the on-call Rota system• Customer Service skills• Adaptability• Supporting the business through willingness to work overtime when required.TPBN1_UKTJ

Job DescriptionPurpose of the roleTo lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes. Build and maintain your team’s capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance. AccountabilitiesCustomer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and growth for customers.Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required.Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long term sustainable revenue growth in your area.Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities.Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact.Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues and Outcomes.Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations.Creation of a culture which enables focus on building deeper relationships with customers and contribute to the overall success of Barclays.Analyst ExpectationsTo perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.Requires in-depth technical knowledge and experience in their assigned area of expertiseThorough understanding of the underlying principles and concepts within the area of expertiseThey lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.Will have an impact on the work of related teams within the area.Partner with other functions and business areas.Takes responsibility for end results of a team’s operational processing and activities.Escalate breaches of policies / procedure appropriately.Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.Advise and influence decision making within own area of expertise.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.Make evaluative judgements based on the analysis of factual information, paying attention to detail.Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.Guide and persuade team members and communicate complex / sensitive information.Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.Join us as a Customer Care Team Leader within Servicing and Support, where you will lead and motivate a team of up to 15 colleagues delivering high-quality support to our Business Banking clients through phone and email. You will play a pivotal role in driving performance against Service Level Agreements, overseeing the effective handling of servicing requests, and fostering a culture of excellence. With a great focus on quality and customer outcomes, you will ensure your team consistently delivers an outstanding service experience that meets the expectations of both the business and our clients.To be successful as a Customer Care Team Leader, you should have experience withAccomplished background in people leadershipDeveloping and enhancing both a team and colleague performanceProven experience within a telephony-based role.Some other highly valued skills may includeDemonstrated background in customer experience, with a focus on delivering high-quality service and customer satisfaction.Proven experience working with CRM systems, particularly Salesforce.Proficiency in Microsoft applications, including Microsoft Office Suite (e.g. Excel, Word, Outlook, Teams).You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.This role will be based in either Glasgow or ManchesterSummaryLocation: Glasgow Campus; Manchester, 4 Piccadilly PlaceType: Full time

Scottish Power Renewables are looking for a T&I Quality Manager to join their EA2 contract, based in either London or Glasgow. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. T&I Quality Manager Scottish Power Renewables • EA2 project Initial contract until 31st Jan 2027 with renewal in line with the project London or Glasgow/hybrid style working Inside IR35, Umbrella and PAYE working available Flexibility to travel frequently in UK and overseas Working Pattern Full-time (5 days/ week) Key Responsibilities Support the Project Quality Manager in planning, implementation and maintenance of the Project Quality Management System (PQMS) activities within the T&I package. Plan, implement and maintain the Quality Assurance (QA) activities within the T&I package. Implement the EA2 QMS and Employer Requirements (ER) into the specific package ways of working and package management documentation. Lead and coordinate different sites' quality teams, liaise with the T&I quality specialists assigned to the package, coordinate and carry out external and internal audit activities, coordinate inspections and report on project performance. The T&I Quality Manager will provide support and guidance to the sites' quality teams as well as practical advice and support to the project/package team to ensure consistent methodology is being applied and understood by the package team and Contractor as well. Key Tasks Provide the necessary support to the Project Quality Manager (PQM) regarding quality issues Ensure implementation of the PQMS within the package • identification, preparation, distribution and maintenance of project/package quality documentation in accordance with the PQMS Ensure standard quality specifications are present and distributed to all relevant parties to ensure all legal/regulatory requirements are met Ensure that the correct implementation of the PQMS is monitored through planning and conducting of internal quality audits Conduct/coordinate external audits Participate in package management meetings to ensure coordination between quality activities and package management activities Prepare reports as necessary Ensure document control processes are followed within the package as well as by contractors in order to maintain documents/records traceability Ensure that the quality documentation and quality reports/records are produced, verified and reviewed by competent personnel Ensure quality requirements are incorporated in the contractual documents with contractors Ensure the quality of deliverables, materials, products and services across all phases of the package (qualifying a contractor, design, manufacture, installation, commissioning and handover) Key Criteria Essential: Experience in Quality Assurance and Quality Control for onshore / offshore wind projects, preferably specific to T&I Engineering degree qualified or equivalent technical qualifications / experience. 5-8 years of experience managing quality, preferably within T&I related packages Quality auditing certification Strong knowledge in NDT, qualification in welding and coating is a plus Experience in managing international and remote teams Flexibility to travel frequently in UK and overseas. Flexibility in working hours to meet the needs of the job. Flexibility to work offshore if required. Preferred: Technical experience in electrical, mechanical or civil construction works. Quality Auditing certification required. Ability to work with a high degree of autonomy. Provision of quality management support and coaching. Proven experience in managing teams. Experience as a proactive team member. Excellent written and verbal communication skills. Ability to influence at various levels of an organisation. Proven significant experience of IT applications (word, excel, document management systems). xrnqpay Proven significant experience of working with multi-disciplinary suppliers (electrical plant, cable, structures etc.). Proven experience of implementing or working to an inspection regime for the production of goods / equipment. Certifications to Be Maintained for the Duration of the Role GWO Offshore Medical Other Role Information Offshore Working Expected: Yes Site Working Expected: Yes • Contractors' fabrication location Travel to International Site Working Expected: Yes, • Contractors' fabrication location Equipment to be Provided by the Contractor: PPE Mobile phone

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. Celeros Flow Technology is looking for individuals with a voice and a vision. We embrace change, diversity and promote new ways of looking at old ideas. We seek talented professionals to join our world-class team of innovators in a global, collaborative & multi-cultural environment, where you will be challenged, supported, and inspired to be extraordinary. GENERAL SUMMARYThis key Manufacturing Engineer role will support CNC machining operations across our Glasgow facility. Working closely with Production Engineers, the Industrial Engineer and the machine shop, the Manufacturing Engineer will be responsible for reviewing, developing, and improving manufacturing processes. This includes assisting with tooling and work-holding requirements, supporting CNC programming activities, providing technical support, and identifying opportunities to improve efficiency. This role is ideal for someone with a strong CNC machining or programming background looking to develop their career within Manufacturing Engineering. Whether already working as a Manufacturing Engineer or are an experienced CNC Programmer looking to take the next step, we would like to hear from you. This is an excellent opportunity to broaden your technical skills and play a key role in supporting a modern CNC machining facility. Experience of Mazatrol is highly desirable, whilst experience of Siemens and Heidenhain controls would also be beneficial. Experience of offline programming using Siemens NX CAM would be advantageous but is not essential. For candidates with the right skills and desire to learn, training and development can be provided to support their progression within the role. PRINCIPLE DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)Support CNC machining operations across a range of Mazak, Siemens and Heidenhain controlled machine tools.Review manufacturing workload and provide day-to-day technical support to production.Create, edit and optimise CNC programs where required.Review machining methods to improve quality, efficiency and productivity.Work alongside the Industrial Engineer to identify and implement suitable tooling, work holding and manufacturing solutions.Support Production Engineers by reviewing manufacturing methods and standard machining times to help improve planning accuracy.Prepare and maintain manufacturing documentation including setup information, tooling requirements and machining methods.Provide technical support to CNC operators and machinists, assisting with manufacturing issues as they arise.Identify opportunities for continuous improvement using Lean Manufacturing principles.Support the introduction of new products and manufacturing processes into production.Assist with non-conformance investigations and process improvements where required.Support continuous improvement activities aimed at reducing manufacturing costs, improving quality and increasing productivity. Always Work safely whilst following company Health, Safety and Environmental procedures.Be willing to undertake further training and development where required.Work with managers and cell leaders to implement the companys policies and goals.Ensure that health, safety and environmental guidelines are followed. EDUCATION AND EXPERIENCEEssentialHNC/HND in Mechanical Engineering or equivalent practical experience.Strong knowledge of CNC machining processes, including milling and/or turning.Experience programming or supporting CNC machine tools.Ability to read and interpret engineering drawings.Good communication and problem-solving skills.A proactive approach to supporting production and driving improvements.DesirableExperience of Mazatrol programming.Experience of Siemens and/or Heidenhain controls.Previous Manufacturing Engineering experience.Experience of offline CAM programming (Siemens NX preferred).Experience of SAP or other MRP systems.Knowledge of Lean Manufacturing and Continuous Improvement techniques. YOU MUST HAVE VALID RIGHT TO WORK IN THE UK AND BE ABLE TO OBTAIN SECURITY CLEARANCE TO APPLY FOR THIS ROLE. BENEFITSCompetitive salaryOpportunities to developBonus33 days holiday (inclusive of bank holidays)Holiday buy and sellPensionLife CoverEmployee Assistance ProgramDigital Benefits; Health, Wealth & Lifestyle PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work)Required occasionally to stoop, kneel, crouch and crawlRequired daily to use hands and fingers and arms to reach (to operate a computer and telephone)Required occasionally to lift and/or move objects that are light to moderateRequired occasionally to travel (usually by air or road so may be required to sit for extended periods) WORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to work with moderate noise (i.e. business office with computers, phone, and printers, etc.)Ability to work in an open planned office / individual officeAbility to sit at a computer terminal for extended periodsAbility to sit in a car or on a plane for extended periods DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. CELEROS FLOW TECHNOLOGY VALUESAll Celeros divisions are committed to the effective use of the Celeros Values. It is important that all employees understand and utilize these values when performing the duties of his/her position.INTEGRITY: We work safely and respect our employees, business partners & environment. We always lead by example.SPEED: In our mission to bring mission-critical flow control equipment to the world, energy in our actions & urgency.ACCOUNTABILITY: We stand behind our actions and deliver on our promises.PARTNERSHIP: We collaborate across our teams & our customers to win together. We rely on each other to deliver the best outcome & celebrate successes.EXCELLENCE: We are passionate about being the best at engineering, manufacturing & maintaining mission-critical equipment. We seek quality & community improvement in every interaction. QUALITYQuality encompasses all aspects of Celeros’ business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions. CELEROS Flow Technology is an equal opportunity employer.

Company DescriptionToday, Assystem is among the top three independent nuclear engineering firms worldwide. With over 60 years of experience in highly regulated sectors, the group supports public and industrial stakeholders in the execution of complex and strategic infrastructure projects, subject to high safety and security requirements. Assystem mobilizes 8,000 experts in 13 countries and intervenes across the entire project lifecycle, in engineering, project management and digital solutions.Job DescriptionYour Mission:Join this Defence project providing Risk Expertise through a Joint Project Team delivering an infrastructure programme.We’re seeking a Risk Manager to lead risk identification, analysis, and mitigation throughout the project lifecycle. Reporting to the Programme Delivery Lead, you’ll work across our clients site, and industry partners to manage risks in a complex, fast-paced environment.You’ll need strong project delivery and risk management skills, with experience handling major infrastructure projects and navigating multiple stakeholders.What You’ll Do: Lead the delivery of the risk management process, roadmap, and Target Operating Model (TOM) Facilitate monthly risk reviews, workshops, and maintain risk registers & dashboards ð Support Quantitative Cost & Schedule Risk Analysis (QCRA/QSRA) and quarterly reporting ð️ Manage project assumptions and maintain the Master Data & Assumptions List (MDAL) ð Track mitigation plans and ensure risk actions are delivered ð Collaborate with project leads, suppliers, and partners to manage risks, avoid duplication, and drive delivery Monitor supply chain performance and flag emerging issues early ð Ensure compliance with client processes and infrastructure requirements ð ️QualificationsEssential Requirements:️ SC Clearance held and available to work on client site 3 days/week ð¡️ ️ Strong knowledge of risk processes and management ️ Ability to analyse data, identify trends, and see the bigger risk picture ð ️ Experience in infrastructure risk analysis ️ Strong leadership, organisational, and stakeholder management skills ð ️ Proficient IT skills ð»Desirable: Industry knowledge, including competitors/adversaries Confident communicator at executive level ð Agile, adaptable, and responsive to change ð Experience managing risk in complex, live operational environments Collaborative team player across multi-agency teamsAdditional InformationWhy Join the Switchers Community?ð¹A dynamic career management policy to enable our employees to progress through our five business lines: operations, project, technical, sales and support functionsð¹Provide opportunities to work on exciting, global projectsð¹Access to an employee assistance programme with free mindfulness, health, wellbeing resources and a confidential support line available 24/7 via phone or textð¹Discount vouchers for days out and restaurants, eye test and glasses vouchers, cycle to work scheme, free flu jabsð¹Enhanced sick payWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.SummaryType: Full-timeFunction: Project ManagementExperience level: Mid-Senior LevelIndustry: Management Consulting

Reference: 101714Better places, thriving communities.Join Mitie – the future of high performing places.ROLE: Mobile Electrical EngineerLOCATION: GlasgowCONTRACT: Full TimeAt Mitie, our people are our greatest strength, and our purpose is driven by a belief that better places lead to thriving communities. Every day, we work to make places safer, cleaner, more secure, and more sustainable. We're proud to have the UK's largest team of trained engineers and are always looking for new people to join us.We're looking for a Mobile Electrical Engineer who will support installation, maintenance, inspections, and fault‑finding activities across multiple sites.Role ResponsibilitiesPerform planned and reactive electrical maintenance across multiple sites.Carry out installations, upgrades, and minor works to meet safety and compliance standards.Complete inspections, testing, and fault‑finding on electrical systems.Maintain accurate compliance records and complete all required documentation.Communicate effectively with clients and internal stakeholders to ensure high‑quality service delivery.Required QualificationsApplicants must meet the below defined requirements for the role.Background within facilities management or mobile maintenance environments.Experience delivering project works within a regional/mobile role.City & Guilds 2330 Level 2 & 3 or NVQ Level 3 Electrical Installation.18th Edition Wiring Regulations qualification.Test and Inspection qualification desired but not essentialStrong communication and organisational skills with a proactive approach to work.What's in it for you?Competitive salary, plus enhanced overtime rates and on‑call allowance.Company van provided, with option for personal use.Access to Mitie's Choices benefits platform, including extra holiday purchase, dental cover, and technology schemes.MiDeals discounts, cycle‑to‑work scheme, and virtual GP services.Structured development pathways and career progression opportunities.Recognition through the Mitie Stars programme with monthly and annual cash prizes.Opportunity to earn free shares through the Mitie Matching Share Plan.There's a place for you at Mitie — join us today!Our market-leading offering provides you with benefits that suit your lifestyle.We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of 10,000!Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.Join our Mitie Team.Together our diversity makes us stronger.Ref:101714 Posaddress2Rutherglen Location:Glasgow Employment:Full time Role Classification:3

Savaria UK is seeking a full-time Field Service Administrator to join our Service Support team on-site in Baillieston, Glasgow. You will prioritise and schedule field service engineers, liaise with subcontractors, handle customer enquiries by phone, and provide excellent service while supporting tra

You’ll support clients with bookings, schedules, and general travel questions while working from home.Assist customers with booking flights, hotels, and transportation.Provide clear and friendly support through phone, email, or chat.Answer basic travel questions and guide customers to the right op

This full-time, ongoing temporary role involves handling customer enquiries, delivering a high standard of service, and working with internal teams to resolve issues. You will respond via phone, email and online channels, update records, and support onboarding while building strong relationships wit

Experience in customer support (running live chat, email, and phone-based; e-commerce or service-based preference). Know when to handle something yourself and when to triage it - to Customer Success, Logistics, Supply Chain, or Sales - using clear judgement, not guesswork. Interview with the Head of

Glasgow is hiring a Trade Counter Assistant/Driver to support daily counter operations and local deliveries.You will assist customers in person and by phone, handle stock and orders, and ensure safe transport of goods.Ideal candidates have a full UK manual driving licence, experience in trade counte

Go Swag is seeking a Client Experience Specialist to be the go-to expert on our swag service.You will be the first point of contact for clients, handling live chat, email and phone support with a focus on timely, high-quality service.In this role you will own and update our knowledge base, work cros

Nationwide Baillieston branch is seeking a Customer Consultant to support customers in person and over the phone.

A remote travel services company is seeking a Vacation Planner to help customers organize their vacations from home. This role involves assisting with bookings for flights, hotels, and transportation, while providing friendly support through various channels such as phone and email.

Shape the Future of Social Care: Join us as a SVQ Assessor/Internal Verifier! Are you passionate about developing others and ensuring quality learning experiences in Adult Social Care? Do you thrive in a dynamic environment where your skills can make a real difference? TRFS is seeking a highly motivated and experienced Peripatetic Workplace Internal Verifier/Assessor to join our dedicated Learning & Development team. This is a fantastic opportunity to play a vital role in supporting our operational staff to achieve SVQs in Adult Social Services and Healthcare, contributing directly to the high-quality care we provide. This role is a 3 year fixed term contract. What We Offer: Salary: £30,893 per annum Hours: Full-time, 35 hours per week Work Style: Hybrid working, aligned to a regional office. Predominantly home-based, with some travel to services within Scotland as required. Impact: Be a key player in ensuring quality learning and development opportunities for our staff and contribute to a positive learning culture. Kit: We'll provide a laptop and a mobile phone. Benefits: A range of employee benefits including access to exclusive offers/discounts through TRFS Rewards, staff participatory fund, employee assistance program, and much more! As a part of our close-knit team of SVQ Assessors/Internal Verifiers, you will be instrumental in supporting our SQA Approved Centre, which was awarded “high confidence” from SQA and “outstanding” feedback in our latest external verifications . You will assess and internally verify candidates in Adult Social Services and Healthcare at SVQ Levels 2, 3, and 4, ensuring adherence to SQA and TRFS standards. Your expertise will be crucial in guiding learners through the SVQ process, utilising our e-portfolio system (Smart Assessor) and fostering a positive learning environment. You'll manage a caseload of candidates, also play a key role in the ongoing coordination, administration, and evaluation of SVQ delivery. Key Responsibilities: Assess and internally verify candidate portfolios. Utilise the Smart Assessor e-portfolio system. Meet with candidates, set goals, and ensure timely progress. Liaise with service managers and candidates to gather evidence. Contribute to the continuous development of the qualifications agenda at TRFS. Facilitate learning opportunities and provide support to candidates. Maintain accurate records, provide management information and contribute to quality assurance processes. Work autonomously to manage caseload and drive success. What We're Looking For: In-depth knowledge of the SVQ internal verification and assessment process. Experience in SVQ assessment and verification in Adult Care. Driving licence and access to your own car. Strong communication, facilitation, and interpersonal skills. Excellent organisational, time-management, and IT skills (Microsoft 365). Ability to work to targets and deadlines, proactive planning and prioritisation. A passion for continuous improvement and a commitment to our values. Essential: SVQ Level 3 in care (or equivalent) or above in Adult Care (essential). Assessor and/or verifier qualification (at least one is essential) Assessment qualification, D32, D33, A1, or LD 9I award Verification qualification, LD11 award or equivalent Note: you must hold at least one of these qualifications and be committed to attaining the other within 12 months. Desirable: L&D experience in the non-profit sector. Experience with e-portfolio or learning management systems. Ready to Make a Difference? If you are a dedicated and enthusiastic professional with a passion for learning and development, and meet the essential criteria, we encourage you to apply! Join our team and help us shape the future of social care. If you have any questions about the role or would like to discuss the opportunity further you can contact To Apply: Follow the link on our website: https://careers.trfs.org.uk/ Closing Date: Tuesday 8th September 2026 We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us. Basic disclosure checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector. TPBN1_UKTJ

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: We are looking for highly flexible interpreters who can cover evening and weekend shifts as required during our operational hours, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority