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Customer Service Representative – Night Shift \n Wirral \n £25,000 per annum \n Permanent Nights | 4 On / 4 Off (12-Hour Shifts) \n ASPLIV \n \n Are you an experienced Customer Service Advisor, Service Coordinator or Call Centre professional looking for a role where every shift makes a real difference? \n Do you remain calm under pressure and enjoy solving problems whilst delivering exceptional customer service? \n Are you looking to join a growing business where you'll play a vital role in supporting customers during critical situations? \n \n If so, I'd love to hear from you! \n \n My client is a well-established and growing business within the power generation industry. Due to continued growth, they are looking to appoint a Customer Service Representative to join their busy 24/7 operations team on a permanent night shift. \n This is an excellent opportunity for someone who enjoys working in a fast-paced operational environment, coordinating multiple priorities and providing first-class customer service during emergency and out-of-hours situations. \n \n Package \n\n • £25,000 per annum\n, • Permanent Night Shift – 4 On / 4 Off\n, • 12-Hour Shifts\n, • 25 Days Holiday + Bank Holidays\n, • Company Pension Scheme\n, • Free or Subsidised Meals\n, • On-site Gym Facilities\n, • Stable and Growing Business\n, • Long-term Career Opportunities\n\n \n The Role \n As the Customer Service Representative, you'll be the first point of contact for customers requiring emergency assistance, generator hire, breakdown support and service updates outside of normal business hours. \n Working closely with engineers, transport and operations teams, you'll coordinate responses, manage customer enquiries and ensure service level agreements are consistently achieved. \n This is an ideal opportunity for someone who enjoys working under pressure, thinking on their feet and delivering outstanding customer service when it matters most. \n \n Key Responsibilities \n\n • Answer and manage customer calls, emails and emergency enquiries.\n, • Log breakdowns, service requests and callouts accurately.\n, • Coordinate engineers and operational resources to meet customer requirements.\n, • Monitor ongoing jobs and provide regular updates to customers.\n, • Escalate urgent issues in line with company procedures.\n, • Prepare detailed shift handover reports.\n, • Maintain accurate customer records and operational documentation.\n, • Process generators hire enquiries and support quotation requests.\n, • Support multiple divisions across the business, including Sales, Hire, Projects, Service and Fuel.\n, • Ensure service level agreements (SLAs) are consistently achieved.\n, • Deliver professional, friendly and efficient customer service at all times.\n\n \n What We're Looking For \n\n • Previous experience within Customer Service, Service Desk, Operations Coordination or Call Centre environments.\n, • Excellent telephone manner and communication skills.\n, • Ability to remain calm and make decisions under pressure.\n, • Strong organisational and multitasking skills.\n, • Good IT skills, including Microsoft Office and CRM systems.\n, • High attention to detail and accurate data entry.\n, • A proactive and solutions-focused approach.\n, • Ability to work independently whilst contributing to a wider team.\n\n \n Desirable Experience \n\n • Power Generation\n, • Plant Hire\n, • Engineering\n, • Utilities\n, • Construction\n, • Transport & Logistics\n, • Industrial Services\n, • 24/7 Operations or Night Shift Environments\n\n \n Why Apply? \n\n • Join a growing business with an excellent reputation.\n, • Be part of a supportive and collaborative operations team.\n, • Play a key role in supporting customers during critical situations.\n, • Enjoy a varied role where no two shifts are the same.\n, • Excellent long-term career opportunities.\n, • Secure a permanent position within a growing organisation.\n\n \n If you're a calm, organised and customer-focused professional looking for a rewarding night shift opportunity, I'd love to speak with you. \n \n To Contact Direct: \n Jasmine Williams – Commercial Director \n 07736 292745 \n At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with the General Data Protection Regulation (GDPR) to make it easier for you to understand how we collect, store and handle your data. These can be viewed on our website. \n \n

The Crew Coordinator ensures an effective and efficient crew planning in compliance with applicable law and regulations. \n \n Key Tasks/Responsibilities \n To include but not limited to: \n\n • Set up, monitor and maintain a short and long term crew planning, to ensure effective and efficient operations and optimal use of available crew\n, • Ensure planning and changes are clearly communicated to the fleet and involved personnel • Coordinate transport and accommodation if and when required\n, • Coordinate recruitment of vessel personnel\n, • Ensure new personnel receives the required safety induction when embarking for the first time\n, • Ensure required documents (seaman’s book, medical, training) are up to date and arrange renewal if and when required\n, • Ensure that personnel data like mutations, illness, timesheets etc., are processed correctly and in time\n\n \n Required knowledge/experience \n Education/certificates \n\n • Secondary vocational education Experience\n, • A minimum of 2 years as personnel planner, preferably in a maritime organization Other requirements:\n, • Fluently in the language of the designated area, both oral and written\n, • Good command of the English language, both oral and written\n

Role : Operations Manager (Hard FM) Location: Dale Barracks, Chester, covering 6 additional sites within a 30-mile radius Job Type: Full Time, Permanent Salary: £38,000 £42,000 The Role We are currently recruiting for an experienced Operations Manager (Hard FM) to be based at Dale Barracks in Chester, responsible for overseeing the effective, compliant and timely delivery of maintenance and response works across a multi-site portfolio. As Operations Manager, you will ensure all works are delivered in accordance with statutory legislation, MOD Mandatory requirements, and relevant Health & Safety and Environmental standards. You will play a key role in coordinating operational teams and contractors, ensuring maintenance activities are completed safely, efficiently and to the required standard. Key Responsibilities Oversee the effective and timely delivery of planned, reactive and response maintenance works. Ensure all works comply with statutory legislation, mandatory requirements, Health & Safety and Environmental standards. Allocate suitably qualified and experienced operatives to relevant tasks. Ensure operatives have the correct equipment and resources to safely complete their work. Monitor supply chain and subcontractor performance to ensure agreed KPIs are achieved. Review Risk Assessments and ensure appropriate controls are in place. Ensure all completed and ongoing tasks are accurately recorded against assets within the CAFM system. Monitor progress of works and ensure all relevant documentation is completed and maintained. Ensure compliance with Legionella and Asbestos management plans. Take on Responsible Person duties where required. Carry out inspections and audits to maintain high standards of compliance and service delivery. Project manage a variety of Mechanical & Electrical (M&E) tasks from inception through to completion. Work closely with operational teams, subcontractors and other stakeholders to ensure effective service delivery across multiple sites. About You To be successful in this role, you will have a strong background in Hard FM, M&E maintenance or reactive maintenance operations , together with experience managing subcontractors across multiple sites. This role would suit someone currently working as a Hard FM Manager, Operations Manager or Works Coordinator within a reactive or multi-site maintenance environment. Essential Requirements HNC or equivalent qualification in Electrical or Mechanical Engineering . Strong IT skills. Experience managing Hard FM subcontractors across multiple sites. Strong understanding of maintenance and reactive works environments. Relevant M&E background and qualifications. Full UK driving licence. Ability to obtain and maintain SC Clearance . Please note: Candidates without a relevant M&E background and qualifications will not be considered for this position. What We Offer £38,000 £42,000 salary 6% employer matched pension contribution Single private medical cover Life assurance up to 2x base salary Use of a pool vehicle 25 days annual leave Training and development opportunities Supportive senior leadership team Varied and interesting work across a multi-site estate Apply Now If you are an experienced Hard FM or M&E professional looking for your next opportunity and have the qualifications and experience required to manage a multi-site maintenance operation, we'd love to hear from you. Apply today to find out more about this Operations Manager (Hard FM) opportunity. TPBN1_UKTJ

Were Hiring: Field Care Supervisors Yes Care Services is looking for Field Care Supervisors to join our team in: Liverpool Salary: £29,000 + mileage allowance Hours: Full-time About the Role: As a Field Care Supervisor, you will play a key role in supporting both our service users and care teams, ensuring high-quality, person-centered care is delivered consistently. Conducting initial visits and assessments for new service users Your responsibilities will include: Creating and reviewing personalized care plans Supporting the Care Coordinator with day-to-day operations Carrying out spot checks, observations, and mentoring staff Providing emergency care cover when required Participating in the on-call rota (1 in 4 weekends + 1 weekday night) What We Offer: Competitive salary + mileage allowance Ongoing training and development Career progression opportunities Supportive and friendly working environment What Were L ooking For: Experience in the care sector (supervisory experience preferred) NVQ Level 3 in Health & Social Care (or willingness to work towards) Full UK driving licence and access to a vehicle Ability to work in a fast-paced environment Strong leadership, communication, and problem-solving skills A genuine passion for delivering high-quality community care Ready to take the next step in your care career. TPBN1_UKTJ

Alfred Knight is seeking a proactive Facilities Administrator to coordinate daily operations across our North-West sites, ensuring safe, welcoming, and smooth-running workplaces.

Adaptable Recruitment Limited seeks a driven Sales Support & Transport Coordinator in Liverpool to manage transport bookings and support sales admin, ensuring smooth day-to-day operations and top-notch customer service.

MCL Medics is recruiting an OH Operational Support Administrator to join our busy team.You will manage client OH bookings, upload details to our bespoke in‑house system and keep records accurate with a strong focus on service excellence.The role requires good organisational skills, experience with

A leading facilities management company in Liverpool is seeking a Facilities Coordinator to assist in operational management at the Royal Albert Dock.

Strive Supply Chain in Liverpool is seeking a Transport & Planning Coordinator to support daily transport operations, customer service and supply-chain activities.

You will handle contract administration, documentation control, KPI reporting and stakeholder liaison to ensure smooth operations.

Hawk 3 Talent Solutions is seeking a Contract Co-ordinator based in Halewood, Liverpool.In this pivotal role, you'll manage administration and operational support, ensuring efficient running across various functions including Safety, Quality, Delivery, Cost, People, and Environment.The ideal candida

Support transport compliance and reporting alongside the Transport Manager. Transport Operations Coordinator – Intermodal UK & International. We are delighted to assist our client in their search for an experienced Transport Coordinator as they look to recruit to support their expanding UK and int

Merseyfire is seeking an experienced Commercial Training Operations Coordinator to join the Training & Development Academy. The role focuses on coordinating and delivering high-quality commercial training, driving continuous improvement and supporting commercial growth opportunities. You will work w

Production Futures Limited is looking for a Crew Coordinator in Liverpool to ensure smooth operations within the Rental department.

Sales Operations Coordinator (Temp) will provide administrative, operational, and reporting support to the Global Sales Operations team during a maternity leave coverage period. Working closely with the Sales Operations Specialist and sales teams, this role will help ensure continuity of key sales o

A chemical manufacturing company in Liverpool is seeking an entry-level SCADA Operator to monitor and maintain automated processes.Responsibilities include responding to alerts, troubleshooting communication issues, and coordinating with engineering teams.A Diploma or Bachelor's Degree in a related

Liverpool, UK, is seeking a temporary Sales Operations Coordinator to support the Global Sales Operations team during a maternity leave coverage. You will work with the Sales Operations Specialist and sales teams to maintain pricing, reporting, and daily sales activities, ensuring continuity of esse

CBRE Global Workplace Solutions is hiring a part-time Facilities Coordinator to support front-of-house operations and daily site activities in Birkenhead.

Health & Safety Placement Programme Our training will help you kick-start a new career in Health & Safety. We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Health & Safety You will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety. The course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere. Upon completion of the course modules, you will sit a short, multiple choice quiz. Step 2 - NEBOSH You will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. NEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field. Step 3 - Risk Assessments The third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety. Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. Responsibilities: • Maintain and manage health and safety polices, safety training and document control systems • Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects • Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated • Complete regular reviews of risk assessments for all work equipment and operations • Ensure that all accidents are documented, investigated and recommend improvements • Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities At a one off cost of £1095, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Crewing Coordinator - Permanent - Liverpool - Competitive package This is an excellent opportunity to join a global shipping company based in Liverpool. The Crewing Coordinator is responsible for the effective planning, coordination, and administration of crew assignments across the company's fleet. The role ensures that all vessels are staffed with suitably qualified, competent, and medically fit personnel while maintaining compliance with maritime regulations, company procedures, and client requirements. Working closely with Masters, Marine Operations, HR, and payroll, the Crewing Coordinator plays a key role in maintaining operational continuity, supporting crew welfare, and ensuring efficient crew logistics. Responsibilities include: Coordinate crew rotations for all vessels to ensure uninterrupted operations. Maintain accurate crew schedules, leave plans, and relief requirements. Maintain accurate records of all crew qualifications, certificates of competency, medical certificates, and mandatory training. Ensure all crew members remain compliant with UK Maritime and Coastguard Agency (MCA) requirements, STCW regulations, and company policies Assist with the recruitment and selection of seafarers. Coordinate pre-employment checks, right-to-work documentation, references, and medical examinations. Arrange travel, accommodation, and transport for crew joining and leaving vessels. Manage travel bookings in line with company procedures and budgets.Experience Required: Previous experience in a crewing, marine operations, or maritime administration role. Knowledge of UK maritime legislation, STCW requirements, and MCA certification. Experience coordinating crew rotas in a 24/7 operational environment. Excellent organisational and planning skills. Strong administrative skills with excellent attention to detail. Proficiency in Microsoft Office, particularly Excel, Outlook, and Word. Must have right to work in the UKThe role is fully office based in Liverpool so you need to live within commutable distance To apply, please contact Tom Settle on (phone number removed) or send your CV to (url removed) Navis is acting as an Employment Agency in relation to this vacancy

Warehouse Support & Logistics Coordinator Location: Liverpool, UK Full-Time | Permanent We are recruiting on behalf of a long-standing and valued client for a Warehouse Support & Logistics Coordinator to join their growing after-sales and operations team in Liverpool. This is an excellent opportunity for an organised and proactive individual with warehouse and logistics experience to join a fast-paced, international business. The successful candidate will play a key role in ensuring efficient warehouse operations and delivering excellent support to customers. Key Responsibilities • Manage and organise stock, spare parts and inventory within the warehouse., • Maintain a clean, safe and orderly warehouse environment, ensuring equipment and materials are properly stored and handled., • Coordinate logistics activities, including dispatching replacement items and arranging collections of returned goods., • Ensure compliance with health and safety regulations, operational procedures and company policies., • Support inventory control processes, including the use of handheld scanning devices and stock monitoring systems., • Work closely with internal teams to ensure a high standard of customer service is maintained at all times. About You • Previous experience in a warehouse, stores or logistics environment is essential., • Experience with stock control and customer service processes is highly desirable., • Knowledge of the renewable energy sector would be advantageous, but is not essential., • Ability to work independently as well as collaboratively within a team., • Strong communication and interpersonal skills with a positive, proactive attitude., • Flexible, reliable and keen to develop within a growing international organisation., • Fluent in English; additional European language skills would be beneficial but are not essential. What’s on Offer • Competitive salary., • Opportunity to join a stable and growing business., • Supportive and collaborative working environment., • Career development opportunities within an international organisation., • Full-time, office-based position in Liverpool. If you have a background in warehouse operations and logistics and are looking for your next challenge, we would love to hear from you

The Role As a Customer Service Coordinator, you will play a key role in supporting national customers with service enquiries, bookings, new orders, supplier coordination and day-to-day account support. This is a busy, fast-paced role where accuracy, organisation and communication are essential. You will manage multiple tasks at any one time, working across shared mailboxes, CRM systems, customer portals and phone enquiries to make sure customers receive a professional, timely and reliable service. You will be responsible for ensuring enquiries are logged, investigated and resolved correctly, while keeping internal stakeholders, customers and suppliers updated. This Customer Service Coordinator role is ideal for someone who enjoys problem solving, working at pace and taking ownership of customer queries through to completion. What You’ll Be Doing You will: Proactively manage enquiries from a fast-paced shared mailbox, CRM system and customer portals Handle incoming calls professionally and efficiently Ensure all customer enquiries are accurately recorded, investigated and managed in line with the company’s “right first time” approach Resolve service-related enquiries through to conclusion, ensuring a positive customer journey De-escalate customer complaints and work to resolve issues in a way that supports customer retention Ensure all IT systems are used correctly and all customer and service data is accurately recorded Schedule waste collections with subcontractors across trade waste, hazardous waste, confidential waste and bulk clearances Liaise with third-party suppliers and obtain quotations where required Maintain accurate records of supplier quotes, bookings, updates and customer communications Investigate customer and subcontractor invoice queries Complete and prepare Waste Transfer Notes where required Keep customers, suppliers and internal stakeholders updated in a timely and professional manner Support the wider team with any other reasonable tasks as requiredAbout You We’re looking for someone who is organised, customer-focused and comfortable working in a busy office environment. You will need strong attention to detail, the ability to prioritise your workload and the confidence to communicate clearly with customers, suppliers and colleagues. Previous experience in the waste industry would be beneficial, but it is not essential as full in-house training will be provided. What We’re Looking For You will bring: Previous experience working in a busy office, customer service or administrative environment Excellent verbal and written communication skills Strong customer service skills and a professional approach The ability to multitask and prioritise effectively Good attention to detail and accuracy when updating systems Confidence using Outlook Working knowledge of Microsoft Word and Excel A practical, solution-focused approach to problem solving The ability to stay calm and professional when handling complaints or urgent queries A team-focused attitude and willingness to support colleagues when neededThis is a great opportunity for someone looking to build their career as a Customer Service Coordinator in a busy, customer-focused operations team. We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Customer Service Advisor Location: Liverpool (Hybrid Working) Temporary ongoing Pay Rate: £12.94 per hour Hours: 37.5 hours per week Shift Pattern: Monday to Sunday on a rota basis 08:30am – 4:30pm 10:00am – 6:00pm 12:30pm – 8:30pm Customer Service Advisor About the Role This role supports an emergency assistance campaign for a premium automotive brand. Some customer interactions may involve drivers who have been involved in vehicle accidents or emergency situations. Candidates should be comfortable handling sensitive and potentially distressing calls in a calm, professional, and empathetic manner while providing reassurance and support to customers during challenging situations. Customer Service Advisor Key Responsibilities Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Handle customer complaints and resolve issues efficiently and professionally Support customers during emergency or high-pressure situations involving vehicle accidents or breakdowns Contact emergency services, including police, ambulance, or roadside assistance providers where required Accurately gather and relay critical information to emergency support teams Handle sensitive or potentially distressing calls in a calm, professional, and empathetic manner Escalate complex, urgent, or emergency cases appropriately in line with company procedures Work collaboratively with internal teams to ensure customer issues are resolved efficiently Maintain a high level of accuracy and attention to detail in all customer interactions Customer Service Advisor Requirements Previous experience within a busy customer service or contact centre environment Strong background in handling high volumes of customer enquiries Excellent verbal and written communication skills Strong problem-solving and complaint-handling abilities Confident using CRM systems and computer applications Ability to remain calm and professional in high-pressure or emergency situations Strong listening skills and attention to detail Positive, proactive, and customer-focused attitude Strong emotional resilience and empathy when handling sensitive situations Flexible approach to working shifts, including weekends Desirable Experience Previous experience within the automotive, travel, hospitality, emergency services, or roadside assistance sectors Experience working to KPIs and service level agreements within a contact centre environment Experience handling sensitive or escalated customer situations Keywords: Customer Service Advisor, Customer Support Administrator, Order Management Administrator, Customer Experience Coordinator, Sales Support Administrator, Customer Care Advisor, Order Processing Administrator, Customer Operations Administrator. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. Consultant - Aleksandra Follert (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

At Dalkia, we're motivated by a common goal: fighting climate change and creating a better, greener future. We bring together skilled people who exchange ideas, push each other and develop as a team. Supported by EDF, Britain's largest producer of low carbon electricity, we put people first. With over 5,000 staff and a turnover exceeding £600m, we combine the resources of a major organisation with a positive culture, creative thinking and welcoming values, making Dalkia an excellent place to work and advance your career. Job Title: Installation Technician (Projects) Staff Grade: TG1 Employer: Dalkia Scotland Job Purpose • To install and set up Fire and Security Systems. Aims and Goals • To focus on expected team behaviours that deliver strong results for the business, helping DALKIA maintain its top position in the industry and our good name with our customers. • Follow Health and Safety rules at all times • To be helpful and flexible, completing set tasks • Be part of a united working team that provides excellent service to the client Main Duties • Follow set technical standards in line with Health and Safety at Work Act rules. • Make sure onsite Quality checks are followed properly and keep accurate records related to Fire & Security Systems. • Handle initial actions for all client requests. • Manage visiting specialist contractors working on Fire & Security Systems aspects of installations. • Help other trades when needed. • Manage workload and rank jobs by priority • Provide reports about work and equipment as needed. • Complete various duties as asked by the Client. • Actively work towards growing the contract into other service areas such as System Upgrades, replacements and Project works • Install fire and security systems Health & Safety • All staff must take sensible care for the health and safety of themselves and others who may be affected by their actions, and follow all guidance and instructions given. Further details about Health & Safety duties are outlined in the Health & Safety Policy. Working Links Internal • Work with Operations Manager & Engineering Coordinator External • Work with Client Representatives, Service Providers and Material Suppliers Person Details Skills, Training, Knowledge and Experience The knowledge, skills, training and experience needed for the role are: Essential • Fire & Security Apprenticeship • Health and Safety Training • PC skills with Microsoft Word and Excel experience • Experience in the construction industry • Experience installing fire and security systems Preferred • City & Guilds Part 3 (Electrical Installation 2360) or similar qualification • Experience in IT & Networking • Supervisory experience for future growth Skills The core support team skills for the role are: • Teamwork - actively contributes to the team and works to improve team performance through personal dedication. • Planning, Organising & Executing – able to understand what's most important, plan and organise work and manage own time to meet deadlines. • Communication – communicates clearly, making a good impression and ensuring understanding of all relevant details in all situations. • Business Awareness – understands the need to manage costs and spending, applying the right controls. • Risk Management – is aware of the impact of risk to the business and applies the right controls. • Flexibility – is responsive and open to changing situations. • Drive for Excellence – aims to deliver high quality work. • Self Motivation and Growth– is confident in own ability and is motivated to deliver, using chances to develop further. • Customer Awareness Our Values People First – It starts with health, safety and wellbeing Better Together – A team-based approach Trusted Partners – Committed to our clients' success Taking Responsibility – Making a positive difference Equity, Diversity & Inclusion We're committed to a fair and welcoming recruitment process. If you need any adjustments, please let us know in confidence. Our team is here to help you