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Your new company \n You will be joining a respected and well-established independent accountancy and business advisory practice, recognised for supporting clients across a wide geographical region.The firm is built on strong values and a people-centric culture, with a clear commitment to delivering high-quality advice while fostering a positive, supportive working environment. With several hundred colleagues across numerous offices, the organisation encourages collaboration, innovation and professional growth at every level.Your new role \n As an Employment Tax Senior Manager or Director, you will take on a key leadership role within a growing tax advisory team. Your focus will be on delivering complex, high-quality Employment Tax advice to a varied portfolio of clients, predominantly family-owned and owner-managed businesses.You will manage a diverse workload spanning: \n\n • HMRC enquiries\n, • Employment status and IR35\n, • National Minimum Wage matters\n, • CIS-related issues\n, • Wider tax projects including due diligence, CCO and SAO reviews\n\n Alongside managing client relationships, you will support the strategic development of the Employment Tax service line, helping to grow the team, refine service offerings and strengthen relationships with key sectors and external stakeholders such as HMRC, legal advisers and industry bodies. \n What you'll need to succeed \n\n • Strong technical expertise in Employment Tax\n, • Significant senior-level experience within a professional practice environment\n, • Excellent communication and interpersonal skills\n, • Strong commercial awareness and problem-solving ability\n, • Experience mentoring and developing junior team members\n, • A collaborative leadership style and the confidence to shape the direction of the service line\n\n What you'll get in return \n You will receive a competitive salary and an attractive benefits package designed to support your wellbeing, development and work-life balance, including: \n\n • Employer pension scheme with life cover and income protection\n, • Generous annual leave entitlement, plus the option to purchase additional days\n, • Hybrid and flexible working arrangements\n, • Health cash plan and wellbeing support\n, • Paid flu jabs and eye tests\n, • Referral reward schemes for both new colleagues and new clients\n, • A comprehensive range of online training resources\n, • Paid professional membership fees\n, • Regular recognition initiatives and subsidised social events\n\n You will also receive ongoing support and encouragement to develop your career, with clear opportunities to shape the Employment Tax offering and influence the future direction of the team. \n What you need to do now \n If you're interested in this Employment Tax Director role in either Manchester or Leeds, click 'apply now' to forward an up-to-date copy of your CV, or call Justin Hopkins on to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

\n • Senior Probate Case Manager\n, • 5 years probate experience essential\n, • Hybrid or remote\nJob Title: Senior Probate Case ManagerSalary: £35,000 - £37,000 per annum, depending on experienceLocation: Hybrid or Remote Contract Type: Permanent, Full TimeIMPORTANT – PROBATE EXPERIENCE IS ESSENTIALTo be considered for this position, you must have previous hands-on experience managing probate and estate administration cases. Applications from candidates without direct probate experience cannot be considered for this particular role. Are you an experienced Senior Probate Case Manager looking for a role where you can take ownership of complex probate cases whilst also supporting and mentoring others? Our client is looking for an experienced probate professional to join their Legal team. This is a varied and responsible role managing probate and estate administration matters from instruction through to final distribution, with the opportunity to work on complex and high-value estates.The role of Senior Probate Case Manager:\n\n, • Manage a caseload of probate and estate administration matters, including complex and high-value estates.\n, • Obtain Grants of Probate and Letters of Administration and prepare inheritance tax accounts and relevant HMRC documentation.\n, • Identify, value and collect estate assets, prepare estate accounts and oversee final distributions.\n, • Liaise with executors, beneficiaries, solicitors, financial institutions, accountants and other third parties.\n, • Resolve issues relating to estate liabilities, trusts, tax and beneficiary disputes where appropriate.\n, • Act as the primary point of contact for clients and professional referrers, managing sensitive situations with professionalism and empathy.\n, • Provide technical expertise, guidance and mentoring to Probate Case Managers and other colleagues, including supporting file reviews and quality assurance.\nTo be considered for the Senior Probate Case Manager role:\n\n, • Significant experience managing probate and estate administration cases.\n, • Strong working knowledge of probate law, estate administration and inheritance tax procedures.\n, • Experience handling complex estates and high-net-worth matters.\n, • Excellent understanding of HMRC and Probate Registry requirements.\n, • Previous experience supervising or mentoring others.\n, • Excellent organisational and case management skills with strong attention to detail.\n, • Confident, professional and empathetic communication skills with the ability to manage multiple priorities and deadlines.\nSalary and benefits for the Senior Probate Case Manager role:\n\n, • £35,000 - £37,000 per annum, depending on experience.\n, • Remote or hybrid working arrangements.\n, • Monday - Friday 8:30am - 4pm\n, • 25 days' annual leave plus bank holidays.\n, • Additional day off for your birthday.\n, • Pension scheme.\n, • Professional qualification support.\n, • Career progression opportunities and employee wellbeing programme.\n This is an excellent opportunity for an experienced probate professional who enjoys taking ownership of their caseload whilst sharing their expertise with others. You'll join a supportive team where you can contribute to best practice, process improvements and the continued development of the Legal department.Please apply online or call for more information. RecruitAbility Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. RecruitAbility Ltd is an Equal Opportunities Employer. By applying for this role your details will be submitted to RecruitAbility. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you looking to benefit from a new career in Data Analysis? \n If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst \n We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. \n Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. \n Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. \n Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: \n\n • Junior Data Analyst - £30,000\n, • Data Analyst - £50,000\n, • Business Data Analyst - £67,500\n, • Data Analytics Analyst - £80,000\n, • Business Analysts - £60,000\n\n Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. \n The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. \n Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. \n Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. \n Step 1 - CompTIA Data+ Qualification \n The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. \n This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. \n Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. \n The course is provided online and comes complete with exam simulators and revision tools. \n You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. \n This qualification will set you on a route to becoming a data analyst. \n Step 2 - Data Administration Training \n Data is extracted using various method which are normally IT driven. \n Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. \n\n • Microsoft excel - to expert level.\n, • Learn SQL - the programming language used for extracting data from more complex databases.\n, • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.\n, • Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.\n\n Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. \n Step 3 - Business Analysis Foundation \n Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. \n Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). \n Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. \n Step 4 - Recruitment Support \n Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. \n We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. \n Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. \n They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. \n Our money back guarantee \n If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. \n However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. \n Check our testimonials from the hundreds of candidates we have already helped. \n What Now? \n To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Health and Safety ManagerLocation - Sites across the North of the UKProject Services Division JLL Workplace Management UK&IAbout JLL Workplace Management UK&IJLL Workplace Management UK&I is a leading provider of integrated technical engineering and facilities management services. Combining deep engineering expertise with JLL's global platform, we partner with clients to deliver operational excellence, sustainable outcomes, and measurable business value - underpinned by a relentless commitment to safety.Our Project Services Division delivers complex technical project programmes across a diverse client portfolio, from project design review to construction delivery with HSSE performance at the core of everything we do.Role PurposeThe HSSE Manager for Project Services will provide specialist HSSE advice and strategic direction across the Project Services Division within JLL Workplace Management UK&I. Reporting into the WPM UK&I HSSE Project Lead, the post-holder will be accountable for embedding a proactive safety culture, ensuring regulatory compliance, and driving continuous improvement in HSSE performance across all project delivery activity.The individual will work closely with the EMEA HSSE function, the WPM UK&I HSSE team, and project delivery leadership to align standards, manage risk, and support business growth. A sound understanding of the technical and contractual demands of engineering project delivery is essential.Key AccountabilitiesStrategy & LeadershipImplement the targeted HSSE strategy for Project Services, aligned with JLL Global HSSE Standards and EMEA Minimum Requirements.Lead, influence and develop professionals embedded within or supporting the Project Services Division.Champion a positive, proactive HSSE culture across all project teams, supply chain partners, and client interfaces.Provide visible leadership on HSSE matters, influencing behaviours at all organisational levels.Compliance & Risk ManagementEnsure all project activities comply with applicable UK health, safety, and environmental legislation, including the Building Safety Act 2022, CDM Regulations, and relevant British Standards.Oversee the RAMS process, ensuring risks are adequately identified, assessed, and controlled prior to works commencing by the operational teams.Maintain and develop HSSE policies and procedures relevant to project delivery, keeping pace with legislative change and industry best practice.Lead incident investigation for project-related events, ensuring root cause analysis, lessons learned, and corrective actions are implemented effectively.Ensure Principal Contractor personnel competence is assessed and maintained in accordance with PAS 8672:2022, covering role responsibilities, skills, and higher-risk building competences.Performance & ReportingManage HSSE monitoring, audit, and inspection programmes across Project Services operations.Report HSSE performance against agreed KPIs to WPM UK&I leadership and client stakeholders, providing clear, data-driven insight.Identify trends, drive improvement programmes, and ensure timely close-out of actions.Support ISO 45001, ISO 14001, ISO 9001 compliance across project activities.Act as the primary HSSE subject matter expert for Project Services, supporting bid activity, client engagement, and new account transitions.Build effective working relationships with client HSSE teams, principal designers, and regulatory bodies.Provide pragmatic, commercially aware HSSE guidance to project managers and delivery teams.Support the wider WPM UK&I HSSE team on cross-functional initiatives as required.Person SpecificationEssentialNEBOSH Diploma in Occupational Health & Safety (or equivalent Level 6 qualification).NEBOSH National Certificate in Construction Health and SafetyMinimum 5 years' experience within a Manager HSSE role within construction, engineering projectsThorough working knowledge of UK H&S legislation, CDM Regulations, Building Safety Act 2022, and associated British Standards.Demonstrable experience managing HSSE across complex, multi-disciplinary project programmes.Proven ability to lead and develop HSSE professionals and influence senior stakeholders.Strong written and verbal communication skills; credible at client and board level.Willingness to travel across the UK&I portfolio as required.DesirableNEBOSH Certificate in Fire Safety.Internal or external auditor qualification (ISO 45001 / 14001 / 9001).Experience in regulated environments (e.g. defence, nuclear, pharmaceutical, critical infrastructure).Membership of IOSH (Chartered or Certified level) or equivalent professional body.Background in Building Safety Act Principal Contractor or Principal Designer duties.JLL Workplace Management UK&I Project Services Division HSSE Lead#LI-JB2Location:On-site -Greater Manchester, GBR, Leeds, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Are you looking to benefit from a new career in Data Analysis? \n If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst \n We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. \n Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. \n Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. \n Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: \n\n • Junior Data Analyst - £30,000\n, • Data Analyst - £50,000\n, • Business Data Analyst - £67,500\n, • Data Analytics Analyst - £80,000\n, • Business Analysts - £60,000\n\n Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. \n The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. \n Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. \n Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. \n Step 1 - CompTIA Data+ Qualification \n The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. \n This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. \n Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. \n The course is provided online and comes complete with exam simulators and revision tools. \n You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. \n This qualification will set you on a route to becoming a data analyst. \n Step 2 - Data Administration Training \n Data is extracted using various method which are normally IT driven. \n Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. \n\n • Microsoft excel - to expert level.\n, • Learn SQL - the programming language used for extracting data from more complex databases.\n, • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.\n, • Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.\n\n Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. \n Step 3 - Business Analysis Foundation \n Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. \n Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). \n Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. \n Step 4 - Recruitment Support \n Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. \n We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. \n Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. \n They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. \n Our money back guarantee \n If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. \n However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. \n Check our testimonials from the hundreds of candidates we have already helped. \n What Now? \n To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Health Safety Environmental Facilities Manager \n Manchester \n Highly competitive plus car allowance and benefits \n \n Following a period of incredible growth my client, a supplier of consumables to the retail industry, now has an excellent opportunity for a HSEF Manager to join their team in Manchester. \n \n Our client offers a generous salary, market leading benefits and excellent career progression opportunities. \n \n Role Purpose: \n \n To ensure that the Company is compliant with current Health, Safety and Environment legislation. To actively promote Health and Safety in the workplace. To manage Operational facilities and ensure the working environment charter is adhered to. Assure the effective functioning of a facility to provide an efficient and safe working environment for employees and their activities by using best business practices to manage resources, services and processes to meet the needs of the company. \n \n Key Accountabilities: \n \n\n • Ensure legal compliance across Health, Safety and Environmental requirements, including the effective implementation of policies and Global Standards.\n, • Lead and coordinate internal and external EHS audits, including annual EHS audits, and lead the achievement and ongoing maintenance of ISO 9001, ISO 45001 and ISO 14001 accreditation.\n, • Provide leadership and oversight of company facilities management, including ownership of business continuity planning and effective budget management\n, • Act as the appointed competent person for Health, Safety and Environmental matters across the site(s), providing professional advice and assurance to the Leadership Team.\n, • Lead the management of facilities suppliers and service contracts, ensuring appropriate HSEF standards, performance, cost control, and contractual compliance are maintained.\n\n \n \n Duties include: \n\n • To be responsible for leading investigating Health and Safety Accidents/ near misses within the company and supporting any inspections and enforcements as required.\n, • To provide on a monthly basis Health and Safety Stats (Lost Time Accidents/ RIDDOR) to the Management Team along with trend analysis and recommendations for future improvements.\n, • To make recommendations on how to reduce accidents and incidents in the workplace.\n, • To analyse Employer Liability Claims and to make recommendations.\n, • To advise on HSE training requirements with the Operations Trainer to deliver “Tool Box” talks.\n, • To ensure that all are required H & S and Environmental data is inputted into the system.\n, • Work with the sustainability team to deliver our environmental objectives as per the plan defined by the team.\n, • Promoting a culture of safety within the workplace, which will enhance EHS standards and awareness e.g. campaigns, awards, competitions.\n, • Maintain HSE policies and procedures and ensure that all managers, supervisors and staff are fully trained and comply with both statutory and corporate requirements.\n, • Advise management team on the appropriate interpretation and likely impact of developments in legislation and best practice.\n, • Co-ordinate the provision of HSEF input to budget, new capital projects and refurbishment programmes.\n, • Respond to emergency situations or other urgent issues involving the HSE and facility from a reactive perspective but proactively create an emergency preparedness plan e.g. testing, drills, scenario planning to ensure we can take any learnings and implement\n, • Monitoring compliance within the operation on training e.g. Completion of MHE refreshers – highlighting and escalating any gaps as required.\n\n \n The successful candidate will be highly experienced in a senior Health, Safety & Facilities role and will hold a NEBOSH diploma. \n \n Candidates from a logistics background will be of particular interest but we are also keen to hear from candidates from manufacturing, distribution, etc. \n \n Apply online or for further information contact one of our specialist consultants quoting reference number: NJR16696 \n

Talent Acquisition Officer \n Department: HR / Talent Acquisition \n Location: Manchester \n Position Type: Permanent, Full-Time \n Working Hours: 37.5 hours per week/ 9am to 5pm \n Working Pattern: Monday to Friday \n Reports To: HR Manager \n Travel Required: Yes – travel to other campuses within the UKMC Group, as required \n Company Description \n UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. \n Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. \n We work with experienced academics, established professionals and industry partners to ensure our courses remain relevant, supportive and high quality. \n UKMC values the student experience and student support, promotes inclusivity, diversity and equity, embraces innovation expects integrity-led professional behaviour. We foster a culture of respect, environmental sustainability social responsibility. \n Job Description \n The Talent Acquisition Officer is responsible for delivering a professional, compliant, efficient and candidate-focused recruitment and selection service across UKMC. \n The role is responsible for managing recruitment campaigns for academic, professional services operational positions, working closely with hiring managers to attract, assess and appoint high-quality candidates. \n The postholder will ensure that recruitment processes are fair, transparent, timely, evidence-based and aligned with UK higher education regulatory expectations, equality and diversity principles and best-practice recruitment standards. \n The role will contribute to organisational growth, academic quality and the student experience by ensuring UKMC attracts and appoints suitably qualified and experienced employees. \n Key Responsibilities \n Recruitment Delivery \n\n • Manage end-to-end recruitment campaigns for academic, professional services operational roles.\n, • Work with hiring managers to develop role briefs, job descriptions, person specifications, selection criteria and recruitment plans.\n, • Advise hiring managers on effective recruitment strategies, advertising channels, sourcing methods and assessment approaches.\n, • Coordinate recruitment timelines and ensure vacancies progress in line with agreed service levels.\n, • Ensure vacancies have the appropriate approvals and align with workforce planning requirements.\n, • Maintain accurate recruitment records throughout the recruitment lifecycle.\n\n Candidate Attraction & Employer Branding \n\n • Create high-quality, inclusive, engaging compliant job advertisements.\n, • Promote vacancies through appropriate higher education, professional, specialist and recruitment platforms.\n, • Support the development and promotion of UKMC's employer brand to strengthen candidate attraction and market positioning.\n, • Develop sustainable talent pipelines through proactive candidate sourcing and market mapping.\n, • Support outreach and attraction initiatives that promote equality, diversity, inclusion broad participation.\n\n Selection & Assessment \n\n • Support hiring managers with objective, criteria-based shortlisting processes.\n, • Advise managers on structured interviews, competency-based assessment and fair selection practices.\n, • Prepare interview packs, interview questions, scoring matrices and selection documentation.\n, • Participate in interviews and selection panels where required.\n, • Ensure consistent and accurate candidate assessment records are maintained for audit and compliance purposes.\n, • Support hiring managers in making evidence-based selection decisions.\n\n Regulatory, Compliance & Pre-Employment Checks \n\n • Conduct and verify appropriate pre-employment checks, including:\n\n · Right to Work checks \n · Qualification verification \n · Employment references \n · Background screening, where applicable \n\n • Maintain accurate recruitment records to support audit, inspection assurance requirements.\n, • Support recruitment compliance requirements relating to sponsored workers, where applicable.\n, • Ensure recruitment processes comply with relevant legislation, institutional policies, equality requirements higher education regulatory expectations.\n, • Support fair access and equality of opportunity throughout recruitment and selection.\n, • Contribute recruitment data and metrics required for institutional reporting and assurance activities.\n\n Recruitment Systems & Data \n\n • Use the Applicant Tracking System (ATS) and HR systems to manage recruitment workflows.\n, • Maintain accurate and up-to-date recruitment records and reporting dashboards.\n, • Produce recruitment metrics, including time to hire, source effectiveness, diversity indicators and offer acceptance rates.\n, • Analyse recruitment data to identify trends, issues and opportunities for improvement.\n, • Support continuous improvement through recruitment analytics and evidence-based decision-making.\n\n Candidate Experience \n\n • Deliver a professional, inclusive positive candidate experience throughout the recruitment process.\n, • Ensure candidates receive timely and appropriate communication at each stage of recruitment.\n, • Coordinate interview arrangements and candidate logistics.\n, • Respond to candidate queries professionally and promptly.\n, • Ensure candidates are kept informed of recruitment outcomes within appropriate timescales.\n\n Stakeholder Support \n\n • Provide recruitment advice and guidance to hiring managers throughout the recruitment process.\n, • Deliver recruitment process briefings and training to managers where required.\n, • Work collaboratively with HR and payroll colleagues to support a smooth transition from recruitment to onboarding.\n, • Build effective working relationships with academic and professional services stakeholders.\n\n Onboarding \n\n • Ensure offer letters and employment contracts are issued accurately and in a timely manner.\n, • Monitor receipt of signed offer letters, employment contracts and required new starter documentation.\n, • Follow up with candidates where documentation is outstanding.\n, • Input accurate onboarding information into the HRIS using the employee new starter information.\n, • Work with the Learning & Development Advisor, HR Manager Head of HR to ensure an effective handover for company-wide induction and departmental training.\n, • Coordinate the monthly new starter list for induction and onboarding activities.\n, • Ensure all relevant pre-employment requirements are completed before the employee's start date.\n\n Policy & Process Improvement \n\n • Contribute to the development and review of recruitment policies, procedures and guidance.\n, • Identify opportunities to improve recruitment efficiency, candidate experience and quality.\n, • Support equality, diversity and inclusion-focused recruitment initiatives and inclusive selection practices.\n, • Participate in HR projects relating to workforce planning, talent strategy, employer branding and recruitment improvement.\n, • Contribute to the continuous development of recruitment processes, systems and documentation.\n\n General Responsibilities \n\n • Promote UKMC's values and professional standards throughout all recruitment activity.\n, • Maintain confidentiality and handle candidate information in accordance with GDPR and UK data protection requirements.\n, • Support safeguarding, equality, diversity, health and safety and other institutional policies relevant to the role.\n, • Undertake appropriate professional development and training.\n, • Undertake other duties of a similar nature as reasonably required by the line manager, commensurate with the nature and level of the post.\n\n Knowledge & Experience \n\n • Experience working in talent acquisition, recruitment, HR, or a related field.\n, • Experience managing recruitment campaigns from vacancy approval through to appointment and onboarding.\n, • Experience recruiting across a range of professional, technical, academic, or operational roles.\n, • Experience working with hiring managers and advising stakeholders on recruitment and selection processes.\n, • Experience conducting or coordinating structured interviews and candidate assessments.\n, • Experience conducting or coordinating pre-employment checks, including Right to Work and employment references.\n, • Understanding of UK employment legislation and recruitment compliance requirements.\n, • Understanding of equality, diversity and inclusion principles within recruitment.\n, • Experience using an Applicant Tracking System (ATS), HRIS, or recruitment database.\n, • Experience using recruitment job boards and platforms such as CV-Library and LinkedIn.\n, • Experience producing and interpreting recruitment metrics and reports.\n, • Experience working within a higher education environment is desirable.\n, • Experience with recruitment relating to sponsored workers and UKVI requirements is desirable.\n\n Qualifications \n\n • Relevant qualification in Human Resources, Recruitment, Business Administration, or a related discipline is desirable.\n, • Relevant recruitment or talent acquisition qualifications are desirable.\n, • Evidence of continuing professional development in recruitment, HR, employment law, equality, diversity, or related areas.\n\n Skills & Competencies \n\n • Excellent written and verbal communication skills.\n, • Strong stakeholder management and relationship-building skills.\n, • Strong organisational skills with the ability to manage multiple vacancies, priorities and deadlines.\n, • Excellent attention to detail and accuracy.\n, • Strong interviewing and candidate assessment skills.\n, • Ability to provide confident and professional recruitment advice to hiring managers.\n, • Strong understanding of confidentiality and data protection when handling candidate information.\n, • Ability to analyse recruitment data and produce meaningful reports.\n, • Proficient in Microsoft Office, particularly Word, Excel and Outlook.\n, • Confident using recruitment systems, ATS platforms, HRIS and online recruitment tools.\n, • Ability to work independently while contributing effectively as part of an HR team.\n, • Professional, approachable, solutions-focused and candidate-centred approach.\n, • Commitment to fairness, equality, diversity, inclusion and ethical recruitment.\n, • Ability to work effectively in a fast-paced environment and manage competing priorities.\n\n Benefits \n\n • Company events\n, • Company pension\n, • Health & wellbeing programme\n, • On-site parking\n, • Professional development and training opportunities\n

Who we are \n \n For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs. \n \n The role \n \n ProPharma is currently expanding its Compliance and Quality Assurance team with its newest Permanent auditor which can be based in any of our Eastern European hubs (remote based in Serbia, Croatia, Bulgaria or Bosnia). This is a newly created position within our organisation at its key focus will be to audit clients in Computer System Validation, AI Assurance & Data Integrity across the EMEA. \n \n Responsibilities \n\n • Conduct Audits of Pharmaceutical, medical device, clinical, and software development organizations for compliance with health authority regulations applicable to computer systems, artificial intelligence, data integrity\n, • Conduct gap assessments and provide remediation guidance for compliance with health authority regulations applicable to computer system, artificial intelligence, and data integrity\n, • Authoring policies, procedures, and work instructions compliance with health authority regulations applicable to computer system, artificial intelligence, and data integrity\n, • Provide clients with advice and guidance on computer system validation, AI compliance, and data integrity compliance approaches. Manage teams of internal resources in executing these strategies.\n, • Assist in developing and maintaining internal procedures and tools for delivery of CSV, AI assurance, and data integrity services.\n, • Develop and deliver original CSV content on current topics impacting the area of Computer System Validation, AI compliance, and electronic data integrity. Examples include blogs, training materials, webinars.\n, • Teach computer system validation, software/AI quality compliance, and data integrity classes, as needed.\n, • Participate in development of business strategies for growth of ProPharma’s CSV, AI Assurance, and Data Integrity practice.\n, • Assist in development of the Marketing and Sales materials.\n, • Assist in Business Development activities.\n, • Assist Operations in staffing client projects.\n, • Lead interviews of ProPharma Group candidates.\n, • Some travel required.\n, • Other duties as assigned.\n\n \n Required skills and experience \n\n • Educated to a BSc or higher within a life-sciences or related discipline to the role\n, • Certified auditor\n, • Minimum 10 years auditing experience. At least 30 audits in one or more of these areas: Computer System Validation (CSV), IT GxP compliance, AI GxP compliance, electronic data integrity.\n, • Minimum 15 years in Pharma/Med Device industry\n, • Fluent in English and ideally one other EU language\n, • Experience in the validation of all computer system categories: automation control, laboratory systems, quality management systems, ERPs, clinical trial and pharmacovigilance applications.\n, • Experience in validation of multiple system delivery models including SaaS, PaaS, IaaS, and On Prem.\n, • Basic understanding of AI use cases and emerging GxP compliance requirements\n, • Experience in authoring policies and procedures (SOPs).\n, • Experience conducting audits and gap assessments.\n, • Experience managing internal personnel, contract resources, and projects.\n, • Expert knowledge of FDA 21 CFR 11, EU Annex 11 and supporting guidance documents.\n, • Expert knowledge of FDA, EU, and MHRA GxP regulations and supporting documents, such as those from ICH and PIC/S.\n, • Expert knowledge of industry best practices such as GAMP5, ANSI standards (S-95, S-88), and ASTM (E2500).\n, • Expert knowledge of Data Integrity guidance documents, such as those from the US FDA, EMA, MHRA, PIC/S, and WHO.\n, • Proficiency public speaking via in person and online forums.\n\n \n Additional Information \n We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed. \n \n All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not. \n \n Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. \n \n *ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.*

Area Sales Manager- Covering C ambridge Area. (Must be based in the Cambridge Area)Up to £50,000 Basic DOE, Realistic OTE 80k - (Uncapped Commission) + Company carFull time hours. Based from home, regional role coveringCarfinance 247 are the leading online Car Finance broker in the UK, specialising in providing customers with Car Finance through our Manchester Head Quarters, homebased operations and now within our rapidly expanding motor dealer channel.This is a new and rapidly growing area of our business and consequently we are developing a team of Field Sales Professionals who will pro-actively grow the motor dealer channel for us.As a Area Sales Representative, you will manage a territory and work with an internal Relationship Manager to develop the region. You will work with existing Dealers who we already have an excellent relationship with and build new relationships to provide increased penetration of partners within your area. Your focus will be on maximising leads and revenue from existing partners but also growing and introducing new dealers to the benefits of working with CF247. This is a new team and offers a real opportunity to drive both your career and our business forward.Responsibilities for the Area Sales Manager: Managing and developing a regional area in the UK.Pro-actively acquire new motor dealer partners for CF247.Work with existing motor dealers who build a relationship and position CF247 within their finance offering.Liaise with internal sales and delivery teams to ensure we are providing a market leading service.Achieve monthly, quarterly, and annual sales targets.Use and update the CRM system to manage activity and pipeline.Conduct business reviews to ensure we are providing an exceptional service and meeting regulatory obligations.Attend Head Office meetings 1 day per quarterAbout You A proven track record of selling into the Motor Trade.Experience of account management and business development in motor finance is desirable.A pro-active individual who drives high levels of quality activity to ensure individual and business targets are met.A track record of working to and achieving against targets.An excellent communicator who builds strong relationships with customers.A new business sales developer who can win and maintain business.Excellent negotiating and influencing skills.Enjoys working in a fast paced, entrepreneurial environment.About UsBenefits Uncapped commission.Company car - BMW I4.Subsidised Onsite Parking.A great working environment with free fruit and juice bars.Birthday off!Onsite Gym.Free transport to and from Piccadilly station.Free Barista bar serving teas and coffees.Excellent career progression.About Us:At CarFinance 247 our determination and strong team culture have helped us become the number one online car finance broker in the UK. We are one of the UK's fastest growing privately owned businesses, having ranked in the Sunday Time Fast Track 100 for each of the last 4 years.We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent.As an equal opportunity's employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.TPBN1_UKTJ

Job title: Oracle HCM Cloud Manager Locations: London, Manchester or Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO About the Accenture Oracle Business Group: As part of the 54,000+ Accenture Oracle skilled professionals in our global community, you will join the UK and Ireland Oracle business group team where we play a central role in working with some of the world’s most dynamic global companies, responsible for helping them address some of the top challenges faced today. Within our Oracle practice, functional professionals work with our clients to transform the back and front office function in the digital era. With a focus on implementing Oracle ERPM, Talent & HR, Payroll and CX Cloud products, Business Intelligence and analytics solutions, robotics process automation and Blockchain, our Oracle practice offers and delivers an unparalleled digital footprint for our customers. We are looking for candidates that excel in working in a client facing environment with passion and proven delivery and functional skills. Candidates should be able to approach client challenges in an informed, structured and innovative way. Ideally, you have 5+ years of prior experience on Oracle cloud applications. What we offer: All our Consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.A focus on your strengths and continuous coaching from senior colleagues enable fast-paced progression with competitive rewards. You’ll benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and cutting-edge tools As an Oracle HCM Cloud Manager, you will: Lead workstreams designing and delivering Oracle Cloud Recruitment solutions for cross-industry organisations, including government. Broaden your own leadership, application and consulting skills and career within a supportive professional consulting environment. Collaborate as a key member of the UK Oracle team. Develop credibility and relationships with client stakeholders. We are looking for the following experience and skills: Oracle HCM Cloud workstream lead implementation experience across multiple modules including Core HR Strong knowledge of Oracle HCM setup and HR Business processes Certified in 1 Oracle Module Experience of critical data required for data migration Strong knowledge of typical integration touchpoints, e.g. HCM Understanding HR processes and challenges. Great communication and client-facing skills. Excellent candidates should also be able to demonstrate: Understanding of Oracle Cloud’s AI capabilities and Agents An appreciation of the influence of user experience-based design e.g. Personas, user journeys and how this can be used to augment a solution Experience with functional data conversion, transformation and reconciliation An understanding of the functional, application and technical implementation approach elements of an Oracle Cloud ERP programme What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. About AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.SummaryLocation: London, 30 Fenchurch Street; ManchesterType: Full time

Job DescriptionWe're now recruiting for a newly created Copywriting Manager role and are looking for an experienced, creative copywriting leader to help shape the future of our brand voice.This is an exciting opportunity to establish and lead copywriting across the business, creating compelling concepts and content that engage customers, strengthen our brand and deliver commercial impact. You'll play a key role in elevating our content, setting creative direction and supporting our continued growth.You'll champion high-quality copy across a wide range of channels, ensuring everything we produce is distinctive, effective and aligned with AJ Bell’s tone of voice, brand guidelines and regulatory requirements.We’re particularly interested in someone who is passionate about the future of content creation and eager to explore how AI tools can be used to enhance creativity, quality and efficiency while maintaining the highest standards.What you'll doCraft high-quality long-form and short-form content for a range of channels and campaignsEvolve and refine copy briefs to deliver best in class commsLead the ongoing development of our tone of voice and brand language guidelinesEnsure consistency and quality across all content touchpointsIdentify opportunities to introduce AI tools to improve workflow efficiency, content consistency, and delivery speedHelp shape guidance for the ethical and effective use of AI within the copy teamManage, mentor and support a team of copywriters through feedback, coaching, and development opportunitiesWork closely with UX writers, supporting them to implement the brand TOVContribute to building a strong copy community – sharing best practice, running sessions, and championing high standardsPromote copywriting as a strategic discipline, ensuring the function is recognised and involved early in projectsManage the copy team’s workflow and production schedule, ensuring work is allocated effectively and fairlyManage requests from across the business and ensure resource is allocated and prioritised, managing stakeholder expectations and delivering to agreed SLAs.Support the planning of future resource requirements based on upcoming campaigns and strategic priorities. Communicate capacity challenges clearly and constructively, helping teams make informed decisions.Build strong relationships across creative, marketing, product, operations, and senior leadership teamsManage relationships with external agencies when specialist support is required and oversee external resource during peak periods, reviewing work to ensure standards are consistently metSupport and enable the business to deliver good outcomes for D2C customers through adherence of regulatory requirements, including consumer dutyWhat you'll bringSubstantial experience of writing persuasive and effective copy for a variety of media, including email, advertising, push, in-app messaging, website.Experience of creative copywriting for online and offline campaigns, ideally experience in the financial services market.Excellent interpersonal and communication skills.Highly organised and able to work to demanding deadlines.Strong attention to detail in all aspects of work.Confident stakeholder manager with the ability to influence, advise, and communicate clearly.Experience mentoring or line-managing junior writers.Ability to manage multiple projects, deadlines, and competing priorities.Comfortable exploring and adopting AI tools as part of the creative workflow.Experience working with agencies or freelancers, particularly during brand, tone, or high-volume project phases.About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.Today, over 723,000 customers trust us to manage more than 108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures.We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture.What we offer 27 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. This role can be based in London or Manchester. For new starters, there is an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential. SummaryType: Full-timeFunction: MarketingExperience level: Not ApplicableIndustry: Financial Services

Who we are For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs. The role ProPharma is currently expanding its Compliance and Quality Assurance team with its newest Permanent auditor which can be based in any of our Eastern European hubs (remote based in Serbia, Croatia, Bulgaria or Bosnia). This is a newly created position within our organisation at its key focus will be to audit clients in Computer System Validation, AI Assurance & Data Integrity across the EMEA. Responsibilities • Conduct Audits of Pharmaceutical, medical device, clinical, and software development organizations for compliance with health authority regulations applicable to computer systems, artificial intelligence, data integrity, • Conduct gap assessments and provide remediation guidance for compliance with health authority regulations applicable to computer system, artificial intelligence, and data integrity, • Authoring policies, procedures, and work instructions compliance with health authority regulations applicable to computer system, artificial intelligence, and data integrity, • Provide clients with advice and guidance on computer system validation, AI compliance, and data integrity compliance approaches. Manage teams of internal resources in executing these strategies., • Assist in developing and maintaining internal procedures and tools for delivery of CSV, AI assurance, and data integrity services., • Develop and deliver original CSV content on current topics impacting the area of Computer System Validation, AI compliance, and electronic data integrity. Examples include blogs, training materials, webinars., • Teach computer system validation, software/AI quality compliance, and data integrity classes, as needed., • Participate in development of business strategies for growth of ProPharma’s CSV, AI Assurance, and Data Integrity practice., • Assist in development of the Marketing and Sales materials., • Assist in Business Development activities., • Assist Operations in staffing client projects., • Lead interviews of ProPharma Group candidates., • Some travel required., • Other duties as assigned. Required skills and experience • Educated to a BSc or higher within a life-sciences or related discipline to the role, • Certified auditor, • Minimum 10 years auditing experience. At least 30 audits in one or more of these areas: Computer System Validation (CSV), IT GxP compliance, AI GxP compliance, electronic data integrity., • Minimum 15 years in Pharma/Med Device industry, • Fluent in English and ideally one other EU language, • Experience in the validation of all computer system categories: automation control, laboratory systems, quality management systems, ERPs, clinical trial and pharmacovigilance applications., • Experience in validation of multiple system delivery models including SaaS, PaaS, IaaS, and On Prem., • Basic understanding of AI use cases and emerging GxP compliance requirements, • Experience in authoring policies and procedures (SOPs)., • Experience conducting audits and gap assessments., • Experience managing internal personnel, contract resources, and projects., • Expert knowledge of FDA 21 CFR 11, EU Annex 11 and supporting guidance documents., • Expert knowledge of FDA, EU, and MHRA GxP regulations and supporting documents, such as those from ICH and PIC/S., • Expert knowledge of industry best practices such as GAMP5, ANSI standards (S-95, S-88), and ASTM (E2500)., • Expert knowledge of Data Integrity guidance documents, such as those from the US FDA, EMA, MHRA, PIC/S, and WHO., • Proficiency public speaking via in person and online forums. Additional Information We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed. All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not. Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. *ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.*

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. • Translate the CTO's technology strategy into an executable roadmap, and own its delivery across development, IT, and integration., • Lead and develop the technology function - set direction, standards, and priorities across multiple teams and disciplines., • Own the technology budget, forecasting, and cost efficiency, and report on performance to the CTO and wider leadership., • Act as the senior escalation point for delivery, incidents, and operational risk across the estate., • Own the software development function, with the Software Development Manager and engineering team reporting into you., • Set engineering direction and standards, ensuring reliable, scalable, well-architected software across e-commerce platforms, internal tools, and data systems., • Ensure the team delivers to roadmap, balancing new development, BAU, and technical debt., • Champion engineering best practice - code quality, testing, CI/CD, security, and modern development workflows., • Own the technology delivery portfolio - prioritisation, planning, resourcing, and reporting across all active workstreams., • Lead major change programmes end-to-end (e.g. platform migrations, ERP and WMS implementations, systems replacements) with clear governance, milestones, and risk management., • Establish and run a consistent, pragmatic delivery framework across the function., • Manage cross-team dependencies, timelines, and stakeholder expectations, and keep programmes on scope, on time, and on budget., • Own IT and infrastructure across the business - cloud platforms, identity, networking, endpoints, collaboration tooling, and the supporting service desk., • Ensure the estate is secure, resilient, and well-governed, working closely with security and SOC partners on monitoring, incident response, and compliance., • Drive reliability and availability across critical systems, including e-commerce, data, and warehouse/fulfilment IT., • Own business continuity, disaster recovery, and IT risk management for the technology estate., • Own the integration landscape connecting e-commerce platforms, PIM, ERP, marketing, data, and fulfilment/WMS systems., • Set integration and architecture standards, ensuring data flows are robust, observable, well-documented, and resilient as the business scales., • Lead the design and delivery of new integrations and the rationalisation of existing ones., • Ensure the right data reaches the right systems - operational, analytical, and customer-facing - reliably and at scale., • Lead, coach, and develop managers and their teams across development, IT, and delivery., • Own resourcing, capacity planning, and hiring across the function, building a high-performing, collaborative culture., • Set clear objectives, run performance and development cycles, and grow the next layer of technical leadership., • Own key vendor and supplier relationships, including contract negotiation, SLAs, and the technology SaaS estate, driving value and consolidation., • Work closely with e-commerce, operations, data, finance, and the wider business to align technology delivery with commercial priorities., • Communicate clearly with both technical and non-technical audiences, from engineers to the executive team., • 10+ years in technology, with several years in senior leadership managing multiple teams or disciplines (development, IT, and/or delivery)., • Proven experience managing managers and leading multi-disciplinary technology functions, ideally within retail, e-commerce, or high-traffic digital environments., • Strong technical foundation - credible across software engineering, IT/infrastructure, and systems integration, even where no longer hands-on day-to-day., • Track record of delivering major technology programmes end-to-end (platform, ERP, WMS, or comparable), on scope, time, and budget., • Solid understanding of modern software delivery (APIs, cloud, serverless, CI/CD) and data platforms., • Experience owning IT operations, security posture, and infrastructure at scale., • Commercially astute - comfortable owning budgets, vendor negotiations, and cost efficiency., • Excellent stakeholder management and communication skills across technical and executive audiences., • Experience across multi-brand, multi-market, or multi-entity technology estates., • Familiarity with the Shopify (Plus) ecosystem and modern e-commerce architecture., • Experience with the GCP ecosystem (BigQuery and related services) and modern data platforms., • Experience with ERP (e.g. Microsoft Dynamics 365 Business Central) and warehouse/fulfilment (WMS, AutoStore) technology., • Experience working with managed security / SOC providers and modern identity and endpoint tooling., • Exposure to Node.js, React, and serverless architectures., • Relevant leadership, delivery, or architecture certifications., • Annual bonus scheme, • Bi-Annual Dress Allowance, • 25 days of annual leave (plus bank holidays), • Extra day off for your birthday, • Flexible working hours around core hours of 10-4, • Early Finish Fridays, • Cycle to work scheme, • 40% staff discount across Club L and Lavish Alice products, • Healthcare Cashplan, • Free onsite gym, • Enhanced pension contribution, • Enhanced maternity and sick pay, • Free snacks, drinks & treats, • Social events #J-18808-Ljbffr

JLL empowers you to shape a brighter way . Increase your chances of an interview by reading the following overview of this role before making an application. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: We're looking for a Business Rates Account Manager to join our Business Rates Team on established client instructions. You'll be reviewing and approving liabilities, ensuring relief applications are accurate, and liaising with colleagues, clients, and local government agencies. The ideal candidate will have knowledge of the local taxation system and be able to identify opportunities to generate savings for clients. What your day-to-day will look like: Manage assigned clients' Business Rate, BID Levy, and Council Tax liabilities across their property portfolio Ensure all entitlements to reliefs are explored and claimed Ensure demanded liabilities are correct and take necessary steps to remedy where they are not Liaise with clients, surveyors, Local Authorities, and the Valuation Office regarding changes to the property portfolio from both an occupational basis and amendments to the Rating List Recover overpayments from Local Authorities Highlight appropriate opportunities within a portfolio to the wider JLL Rating Team Ensure the Riverlake database is maintained to accurately reflect the current position of the client's portfolio Manage clients' contracted service level agreements and expectations to ensure compliance Operate as a client contact, attend meetings, and provide support and advice Required Skills & Experience: Experience of the Business Rates system as a Rate Account Manager or from a Local Authority background Knowledge of rating case law and legislation Good analytical and reporting skills Familiarity with Riverlake, Analyse, and Softology software Possess a professional attitude Able to manage and prioritize own workload and assign tasks to administrative support Outstanding communication and interpersonal abilities Location: On-site -Birmingham, GBR, Bristol, GBR, Greater Manchester, GBR, Norfolk, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. xrnqpay If you need a reasonable accommodation because of a disability for any part of the employment process • including the online application and/or overall selection process, • you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Location: London Borough of Croydon, UK; Salford, UK; Sheffield, UK; Glasgow City, Glasgow, UKSalary: 62,732 - 69,706 per yearEmployment: FlexibleCategory: ITPosted: 2026-08-18Valid to: 2026-09-01Employer: Home OfficeJob summaryWe are looking for people who are passionate about Engineering to join our community led team in Shared Applications Service (SAS). You will work in agile multidisciplinary teams with over 200 engineers in a modern cloud environment using the latest technologies. Our purpose as a team is to bring technical understanding in-house for over 600 Home Office applications. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.Job descriptionThis role is for leading Critical National Infrastructure applications within Migration and Borders Portfolio. The Lead Engineer will drive the technical delivery of their team, managing their workload and ensuring the right skills are available. You will be responsible for the work undertaken by your Developers and DevOps staff and will be expected to work with Seniors and Principals to ensure that services produced are best practice. You should have a solid technical background and will be able to apply these skills if required to provide guidance to your team. You will also maintain a broad perspective, monitoring technology developments such that you can support strategy formation. Along with the other Senior, Lead and Principal Engineers in your area you will be responsible for ensuring that all technical approaches being used are appropriate and endorsed, and will take part in planning with senior stakeholders to make sure that product delivery and maintenance is on a firm basis. Your remit may be across the engineering function but working closely with Architects and other professions. Tools and Technologies we use:We would particularly welcome applications from candidates with strong experience in: Backend: Java, Node.js, Kafka Frontend: React, JavaScript Data: PostgreSQL, Microsoft SQL Server, Mongo DB DevOps: AWS, Kubernetes, Jenkins, Docker, Terraform, Github Actions AI: Github Copilot, OpenAI, Claude Code Person specificationMain ResponsibilitiesYour main day-to-day responsibilities will be: Leading the day to day activities of engineers in your team, ensuring everyone is working effectively and efficiently; reporting any impediments. Coaching your team as well as Supporting Continuous Professional Development (CPD) and encouraging formal professional qualifications. Supporting capability build in your team and in the organisation. Taking a hands-on role with engineering delivery when necessary, blending your leadership and technical tasks to achieve team objectives. Ensuring appropriate methods are being used, as well as leading efforts to identify improved tools/technologies. Leadership of the Java and React software development in teams. Working PatternThis role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 3 days per week due to business requirements. Essential SkillsAs a Lead Java Engineer, you’ll have a demonstrable experience in: Managing multiple delivery focused teams with competing priorities and timelines, ensuring adherence to standards within the team. (PEMT) Software development using Java. (SWDN)Working with senior stakeholders to provide operational support to the portfolio in pursuit of challenging ministerial and legislative deadlines. (DLMG) Providing technical expertise and best practice across cloud management, FinOps, and end‑to‑end CI/CD processes, with the capability to interpret complex system designs and communicate them effectively to both technical and non‑technical audiences. (PROG) Creating, executing, and delivering detailed roadmaps that include appropriate quality management and business capacity to ensure successful outcomes. (QUMG) Mentoring colleagues in developing skills and capabilities in line with strategy, team, and personal goals. (PDSV) SFIA capability frameworkSkills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org). We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA Levels of responsibility to understand what would be expected for each technical skills listed below. Technical skillsWe'll assess you against these technical skills during the selection process:Performance management (PEMT) - Level 3Software design (SWDN) - Level 4Systems development management (DLMG) - Level 4Programming/software development (PROG) - Level 3Quality management (QUMG) - Level 4Professional development (PDSV) - Level 4BenefitsAlongside your salary of 62,732, Home Office contributes 18,173 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Why work for us...Find out more information at: Benefits - Home Office Careers, but some of the primary ones are: A Civil Service Pension with employer contribution rates of at least 28.97%. In-year reward scheme for one-off or sustained exceptional personal or team achievements. 25 days annual leave on appointment, rising with service. 8 days of public holidays, plus 1 additional privilege day. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office. Sign-up on our website to receive emails with information about careers at the Home Office. Things you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.As part of the application process, you will be asked to complete a CV and 1000-word personal statement: CV – include a brief employment history outlining for each role, the organisation, job title, dates in post, and key responsibilities and achievements. Any recent employment gaps should be explained. A second section should set out the skills and experience most relevant to this role, drawing on your career, training, and other relevant activities without repeating the employment history. Focus on the evidence that best demonstrates your capability to meet the role requirements. Personal statement - this should present a clear and coherent narrative explaining why you are applying, what you would bring to the role, and how your experience meets the essential criteria. Use well‑chosen examples to illustrate your impact, drawing on STAR‑style thinking where helpful, but ensure the statement reads as a single, flowing document rather than a set of isolated responses. To ensure you are assessed on merit alone, we ask you to anonymise your application. This means removing personal identifiers such as your name, age, and place of education. You do not need to remove your employment history, job titles, or any information about your work. Watch our three short videos on how to apply for our roles: Applying - Home Office Careers.Problems during the application processIf you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website. Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration. Sift StageThe sift will be held on the CV and Personal Statement. Please read the essential skills for this position carefully. We will only consider those who meet the listed requirements. In the event of a high number of applications received, an initial sift may be held on the Personal Statement.Interview StageCandidates reaching the required standard will then be invited to attend an interview. The interview will assess your Technical Skills (SFIA Framework) using technical-based questions.At the beginning of the interview, you will be assessed on your technical capability through a technical problem-solving exercise. We will provide you with the information in the interview and you will be asked to share your screen with the panel, so you can point out various aspects. If you are invited to an interview, you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents. Sift and Interview datesThe sift will commence from 01/09/2026. Interviews are expected to take place from 21/09/2026. (Subject to the Panel’s operational requirements/priorities). Interviews will be conducted remotely via MS Teams. We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. Reserve ListA reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position. Reserve lists may be held for each location. Candidates will be appointed in merit order by location where this applies. Similar RolesJob offers to this post are made based on merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills. UK residency and security requirements For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers. Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years. However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of the last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected. For further information on National Security Vetting please visit the following page Demystifying Vetting - GOV.UK. Visa Sponsorship We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License. Capability allowance The advertised role is part of the Home Office Government Digital and Data Profession. This role has access to a digital capability-based allowance. Applicants who are successful at interview will be invited to complete a Capability and Skills Assessment post-interview. Any allowance awarded will be based on the assessment of your capability against the six skills advertised for this role. Please see the Home Office Pay Framework Allowance Careers page for more information. The allowance values are set by the Home Office, subject to remaining in a qualifying role. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time. For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance. The pay ranges for this role are National: 62,732 - 69,006 and London: 66,732 - 73,406. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply. Further informationIf you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application, please reconsider applying as your application is unlikely to be successful. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service / Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms directly. If you are doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.ukReasonable AdjustmentsIf a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. FeedbackFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : AC RecruitmentEmail : ACRecruitment@homeoffice.gov.ukRecruitment teamEmail : HOrecruitment.grs@cabinetoffice.gov.ukFurther informationIf you feel that your application has not been treated in accordance with the Civil Service Recruitment Principles. and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.Attachmentscandidateinformationv18July2026 Opens in new window (pdf, 4250kB)2025-11-17 Pre-employment Checking - Document Requirements (V17) (1) Opens in new window (pdf, 231kB)HO Government Digital and Data Skills Library V1.2 Opens in new window (pdf, 400kB)

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. • Translate the CTO's technology strategy into an executable roadmap, and own its delivery across development, IT, and integration., • Lead and develop the technology function - set direction, standards, and priorities across multiple teams and disciplines., • Own the technology budget, forecasting, and cost efficiency, and report on performance to the CTO and wider leadership., • Act as the senior escalation point for delivery, incidents, and operational risk across the estate., • Own the software development function, with the Software Development Manager and engineering team reporting into you., • Set engineering direction and standards, ensuring reliable, scalable, well-architected software across e-commerce platforms, internal tools, and data systems., • Ensure the team delivers to roadmap, balancing new development, BAU, and technical debt., • Champion engineering best practice - code quality, testing, CI/CD, security, and modern development workflows., • Own the technology delivery portfolio - prioritisation, planning, resourcing, and reporting across all active workstreams., • Lead major change programmes end-to-end (e.g. platform migrations, ERP and WMS implementations, systems replacements) with clear governance, milestones, and risk management., • Establish and run a consistent, pragmatic delivery framework across the function., • Manage cross-team dependencies, timelines, and stakeholder expectations, and keep programmes on scope, on time, and on budget., • Own IT and infrastructure across the business - cloud platforms, identity, networking, endpoints, collaboration tooling, and the supporting service desk., • Ensure the estate is secure, resilient, and well-governed, working closely with security and SOC partners on monitoring, incident response, and compliance., • Drive reliability and availability across critical systems, including e-commerce, data, and warehouse/fulfilment IT., • Own business continuity, disaster recovery, and IT risk management for the technology estate., • Own the integration landscape connecting e-commerce platforms, PIM, ERP, marketing, data, and fulfilment/WMS systems., • Set integration and architecture standards, ensuring data flows are robust, observable, well-documented, and resilient as the business scales., • Lead the design and delivery of new integrations and the rationalisation of existing ones., • Ensure the right data reaches the right systems - operational, analytical, and customer-facing - reliably and at scale., • Lead, coach, and develop managers and their teams across development, IT, and delivery., • Own resourcing, capacity planning, and hiring across the function, building a high-performing, collaborative culture., • Set clear objectives, run performance and development cycles, and grow the next layer of technical leadership., • Own key vendor and supplier relationships, including contract negotiation, SLAs, and the technology SaaS estate, driving value and consolidation., • Work closely with e-commerce, operations, data, finance, and the wider business to align technology delivery with commercial priorities., • Communicate clearly with both technical and non-technical audiences, from engineers to the executive team., • 10+ years in technology, with several years in senior leadership managing multiple teams or disciplines (development, IT, and/or delivery)., • Proven experience managing managers and leading multi-disciplinary technology functions, ideally within retail, e-commerce, or high-traffic digital environments., • Strong technical foundation - credible across software engineering, IT/infrastructure, and systems integration, even where no longer hands-on day-to-day., • Track record of delivering major technology programmes end-to-end (platform, ERP, WMS, or comparable), on scope, time, and budget., • Solid understanding of modern software delivery (APIs, cloud, serverless, CI/CD) and data platforms., • Experience owning IT operations, security posture, and infrastructure at scale., • Commercially astute - comfortable owning budgets, vendor negotiations, and cost efficiency., • Excellent stakeholder management and communication skills across technical and executive audiences., • Experience across multi-brand, multi-market, or multi-entity technology estates., • Familiarity with the Shopify (Plus) ecosystem and modern e-commerce architecture., • Experience with the GCP ecosystem (BigQuery and related services) and modern data platforms., • Experience with ERP (e.g. Microsoft Dynamics 365 Business Central) and warehouse/fulfilment (WMS, AutoStore) technology., • Experience working with managed security / SOC providers and modern identity and endpoint tooling., • Exposure to Node.js, React, and serverless architectures., • Relevant leadership, delivery, or architecture certifications., • Annual bonus scheme, • Bi-Annual Dress Allowance, • 25 days of annual leave (plus bank holidays), • Extra day off for your birthday, • Flexible working hours around core hours of 10-4, • Early Finish Fridays, • Cycle to work scheme, • 40% staff discount across Club L and Lavish Alice products, • Healthcare Cashplan, • Free onsite gym, • Enhanced pension contribution, • Enhanced maternity and sick pay, • Free snacks, drinks & treats, • Social events #J-18808-Ljbffr

Are you a self-motivated CRO Manager, with strong performance marketing skills, a creative eye and a customer centric approach? In this role you'll lead the conversations around the design, implementation & evaluation of activities that increase conversions of new and existing customers. You'll be focused on maximising the commercial returns for the business, by briefing internal resources such as UX/UI, Engineers/Devs, Digital Marketers, SEO and more. You'll thrive on being a true subject matter expert for all things conversion rate optimisation. • Employment type: Full Time, • Location: Manchester (Hybrid) This range is provided by Humankind Global Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. As Conversion Rate Optimisation Manager (CRO Manager), you'll play a key role in the Marketing team. As someone who knows how to engage incoming prospects and existing customers & uses performance data to design new solutions that drive conversion lift, you'll be a natural experimenter. • Owning specific KPIs within defined areas of influence in the conversion funnel., • Working closely with other teams to ensure that the first purchase customers experience is optimised for conversion performance., • Leading the strategy and then the design, implementation and measurement of the brand’s acquisition conversion optimisation roadmap and activities., • Identifying and analysing conversion metrics & KPIs from high value and/or high volume sources and providing the conversion journeys that allow them to realise maximum contributions to business outcomes., • Diving deep into conversion performance to generate recommendations and driving A/B & multivariate testing, new landing page builds, new conversion journeys, and unique digital engagement experiences., • Aspiring to attain the highest level of optimisation agility and velocity possible whilst focusing on both marketing & commercial outcomes., • Mastering how the brand communicates with prospects (targeting & personalisation) to deliver the best content, journeys, and experiences to increase conversions., • Working closely with other marketing teams (Affiliates, SEO, traditional media, digital media, social media, and referrals), staying abreast of all distribution efforts that drive awareness and generate traffic and collectively ensuring the brand is meeting or exceeding new customers acquisition targets., • Following cohorts through first purchase, and into lifecycle monitoring customer behaviours and KPIs, providing recommendations to other marketing teams and business units to shape current and future marketing mix., • Planning your activities thoroughly and forecasting how these efforts will impact business outcomes., • Delivering executive-level reports that convey complex analytical findings in a concise manner., • Documenting key learnings, big wins, and misses, in the company wiki and Jira spaces to grow the business's intellectual property. As the CRO Manager / Conversion Rate Optimisation Manager you’ll be joining a dynamic and growing digital marketing agency with an exciting international client base. With a focus on growth and people, the agency upholds a culture of humility, ownership, ambition and collaboration. • 5+ years of digital marketing experience in a performance focused role., • Successful track record of ideating, implementing and scaling CRO programs., • Strong customer centric approach to optimisation, leveraging your added experience or understanding of UX, UI and digital design for conversion best practices., • Experience with industry leading optimisation tools such as, or similar to: Optimizely, Google Optimize, Omniconvert, Unbounce etc., • Ability to manipulate performance data independently, interpret, then present that data in engaging and meaningful ways., • Ability to manage and prioritise multiple projects simultaneously within a complex organisation., • Excellent negotiation and relationship building skills., • The ability and willingness to travel internationally. This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sector, and for an analytical and strategically-minded Conversion Rate Optimisation Specialist, this represents a great opportunity to think outside of the box and get involved in the types of CRO projects you won't be able to elsewhere. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, some additional benefits include; • Private health cover, • Various discounted products and services We’re interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. • Seniority level: Mid-Senior level, • Employment type: Full-time, • Job function: Marketing, Advertising, and Strategy/Planning, • Industries: Marketing Services, Advertising Services, and Gambling Facilities and Casinos #J-18808-Ljbffr

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. • Translate the CTO's technology strategy into an executable roadmap, and own its delivery across development, IT, and integration., • Lead and develop the technology function - set direction, standards, and priorities across multiple teams and disciplines., • Own the technology budget, forecasting, and cost efficiency, and report on performance to the CTO and wider leadership., • Act as the senior escalation point for delivery, incidents, and operational risk across the estate., • Own the software development function, with the Software Development Manager and engineering team reporting into you., • Set engineering direction and standards, ensuring reliable, scalable, well-architected software across e-commerce platforms, internal tools, and data systems., • Ensure the team delivers to roadmap, balancing new development, BAU, and technical debt., • Champion engineering best practice - code quality, testing, CI/CD, security, and modern development workflows., • Own the technology delivery portfolio - prioritisation, planning, resourcing, and reporting across all active workstreams., • Lead major change programmes end-to-end (e.g. platform migrations, ERP and WMS implementations, systems replacements) with clear governance, milestones, and risk management., • Establish and run a consistent, pragmatic delivery framework across the function., • Manage cross-team dependencies, timelines, and stakeholder expectations, and keep programmes on scope, on time, and on budget., • Own IT and infrastructure across the business - cloud platforms, identity, networking, endpoints, collaboration tooling, and the supporting service desk., • Ensure the estate is secure, resilient, and well-governed, working closely with security and SOC partners on monitoring, incident response, and compliance., • Drive reliability and availability across critical systems, including e-commerce, data, and warehouse/fulfilment IT., • Own business continuity, disaster recovery, and IT risk management for the technology estate., • Own the integration landscape connecting e-commerce platforms, PIM, ERP, marketing, data, and fulfilment/WMS systems., • Set integration and architecture standards, ensuring data flows are robust, observable, well-documented, and resilient as the business scales., • Lead the design and delivery of new integrations and the rationalisation of existing ones., • Ensure the right data reaches the right systems - operational, analytical, and customer-facing - reliably and at scale., • Lead, coach, and develop managers and their teams across development, IT, and delivery., • Own resourcing, capacity planning, and hiring across the function, building a high-performing, collaborative culture., • Set clear objectives, run performance and development cycles, and grow the next layer of technical leadership., • Own key vendor and supplier relationships, including contract negotiation, SLAs, and the technology SaaS estate, driving value and consolidation., • Work closely with e-commerce, operations, data, finance, and the wider business to align technology delivery with commercial priorities., • Communicate clearly with both technical and non-technical audiences, from engineers to the executive team., • 10+ years in technology, with several years in senior leadership managing multiple teams or disciplines (development, IT, and/or delivery)., • Proven experience managing managers and leading multi-disciplinary technology functions, ideally within retail, e-commerce, or high-traffic digital environments., • Strong technical foundation - credible across software engineering, IT/infrastructure, and systems integration, even where no longer hands-on day-to-day., • Track record of delivering major technology programmes end-to-end (platform, ERP, WMS, or comparable), on scope, time, and budget., • Solid understanding of modern software delivery (APIs, cloud, serverless, CI/CD) and data platforms., • Experience owning IT operations, security posture, and infrastructure at scale., • Commercially astute - comfortable owning budgets, vendor negotiations, and cost efficiency., • Excellent stakeholder management and communication skills across technical and executive audiences., • Experience across multi-brand, multi-market, or multi-entity technology estates., • Familiarity with the Shopify (Plus) ecosystem and modern e-commerce architecture., • Experience with the GCP ecosystem (BigQuery and related services) and modern data platforms., • Experience with ERP (e.g. Microsoft Dynamics 365 Business Central) and warehouse/fulfilment (WMS, AutoStore) technology., • Experience working with managed security / SOC providers and modern identity and endpoint tooling., • Exposure to Node.js, React, and serverless architectures., • Relevant leadership, delivery, or architecture certifications., • Annual bonus scheme, • Bi-Annual Dress Allowance, • 25 days of annual leave (plus bank holidays), • Extra day off for your birthday, • Flexible working hours around core hours of 10-4, • Early Finish Fridays, • Cycle to work scheme, • 40% staff discount across Club L and Lavish Alice products, • Healthcare Cashplan, • Free onsite gym, • Enhanced pension contribution, • Enhanced maternity and sick pay, • Free snacks, drinks & treats, • Social events #J-18808-Ljbffr

Area Sales Manager- Covering P eterborough Area. Up to £50,000 Basic DOE, Realistic OTE 80k - (Uncapped Commission) + Company car Full time hours. Based from home, regional role covering Carfinance 247 are the leading online Car Finance broker in the UK, specialising in providing customers with Car Finance through our Manchester Head Quarters, homebased operations and now within our rapidly expanding motor dealer channel. This is a new and rapidly growing area of our business and consequently we are developing a team of Field Sales Professionals who will pro-actively grow the motor dealer channel for us. As a Area Sales Representative, you will manage a territory and work with an internal Relationship Manager to develop the region. You will work with existing Dealers who we already have an excellent relationship with and build new relationships to provide increased penetration of partners within your area. Your focus will be on maximising leads and revenue from existing partners but also growing and introducing new dealers to the benefits of working with CF247. This is a new team and offers a real opportunity to drive both your career and our business forward. Responsibilities for the Area Sales Manager: • Managing and developing a regional area in the UK., • Pro-actively acquire new motor dealer partners for CF247., • Work with existing motor dealers who build a relationship and position CF247 within their finance offering., • Liaise with internal sales and delivery teams to ensure we are providing a market leading service., • Achieve monthly, quarterly, and annual sales targets., • Use and update the CRM system to manage activity and pipeline., • Conduct business reviews to ensure we are providing an exceptional service and meeting regulatory obligations., • Attend Head Office meetings 1 day per quarter About You, • A proven track record of selling into the Motor Trade., • Experience of account management and business development in motor finance is desirable., • A pro-active individual who drives high levels of quality activity to ensure individual and business targets are met., • A track record of working to and achieving against targets., • An excellent communicator who builds strong relationships with customers., • A new business sales developer who can win and maintain business., • Excellent negotiating and influencing skills., • Enjoys working in a fast paced, entrepreneurial environment. About Us Benefits • Uncapped commission., • Company car - BMW I4., • Subsidised Onsite Parking., • A great working environment with free fruit and juice bars., • Birthday off!, • Onsite Gym., • Free transport to and from Piccadilly station., • Free Barista bar serving teas and coffees., • Excellent career progression. About Us: At CarFinance 247 our determination and strong team culture have helped us become the number one online car finance broker in the UK. We are one of the UK's fastest growing privately owned businesses, having ranked in the Sunday Time Fast Track 100 for each of the last 4 years. We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent. As an equal opportunity's employer, the 247 Group is committed to the equal treatment of all current and prospective employee's and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group. JBRP1_UKTJ

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. • Translate the CTO's technology strategy into an executable roadmap, and own its delivery across development, IT, and integration., • Lead and develop the technology function - set direction, standards, and priorities across multiple teams and disciplines., • Own the technology budget, forecasting, and cost efficiency, and report on performance to the CTO and wider leadership., • Act as the senior escalation point for delivery, incidents, and operational risk across the estate., • Own the software development function, with the Software Development Manager and engineering team reporting into you., • Set engineering direction and standards, ensuring reliable, scalable, well-architected software across e-commerce platforms, internal tools, and data systems., • Ensure the team delivers to roadmap, balancing new development, BAU, and technical debt., • Champion engineering best practice - code quality, testing, CI/CD, security, and modern development workflows., • Own the technology delivery portfolio - prioritisation, planning, resourcing, and reporting across all active workstreams., • Lead major change programmes end-to-end (e.g. platform migrations, ERP and WMS implementations, systems replacements) with clear governance, milestones, and risk management., • Establish and run a consistent, pragmatic delivery framework across the function., • Manage cross-team dependencies, timelines, and stakeholder expectations, and keep programmes on scope, on time, and on budget., • Own IT and infrastructure across the business - cloud platforms, identity, networking, endpoints, collaboration tooling, and the supporting service desk., • Ensure the estate is secure, resilient, and well-governed, working closely with security and SOC partners on monitoring, incident response, and compliance., • Drive reliability and availability across critical systems, including e-commerce, data, and warehouse/fulfilment IT., • Own business continuity, disaster recovery, and IT risk management for the technology estate., • Own the integration landscape connecting e-commerce platforms, PIM, ERP, marketing, data, and fulfilment/WMS systems., • Set integration and architecture standards, ensuring data flows are robust, observable, well-documented, and resilient as the business scales., • Lead the design and delivery of new integrations and the rationalisation of existing ones., • Ensure the right data reaches the right systems - operational, analytical, and customer-facing - reliably and at scale., • Lead, coach, and develop managers and their teams across development, IT, and delivery., • Own resourcing, capacity planning, and hiring across the function, building a high-performing, collaborative culture., • Set clear objectives, run performance and development cycles, and grow the next layer of technical leadership., • Own key vendor and supplier relationships, including contract negotiation, SLAs, and the technology SaaS estate, driving value and consolidation., • Work closely with e-commerce, operations, data, finance, and the wider business to align technology delivery with commercial priorities., • Communicate clearly with both technical and non-technical audiences, from engineers to the executive team., • 10+ years in technology, with several years in senior leadership managing multiple teams or disciplines (development, IT, and/or delivery)., • Proven experience managing managers and leading multi-disciplinary technology functions, ideally within retail, e-commerce, or high-traffic digital environments., • Strong technical foundation - credible across software engineering, IT/infrastructure, and systems integration, even where no longer hands-on day-to-day., • Track record of delivering major technology programmes end-to-end (platform, ERP, WMS, or comparable), on scope, time, and budget., • Solid understanding of modern software delivery (APIs, cloud, serverless, CI/CD) and data platforms., • Experience owning IT operations, security posture, and infrastructure at scale., • Commercially astute - comfortable owning budgets, vendor negotiations, and cost efficiency., • Excellent stakeholder management and communication skills across technical and executive audiences., • Experience across multi-brand, multi-market, or multi-entity technology estates., • Familiarity with the Shopify (Plus) ecosystem and modern e-commerce architecture., • Experience with the GCP ecosystem (BigQuery and related services) and modern data platforms., • Experience with ERP (e.g. Microsoft Dynamics 365 Business Central) and warehouse/fulfilment (WMS, AutoStore) technology., • Experience working with managed security / SOC providers and modern identity and endpoint tooling., • Exposure to Node.js, React, and serverless architectures., • Relevant leadership, delivery, or architecture certifications., • Annual bonus scheme, • Bi-Annual Dress Allowance, • 25 days of annual leave (plus bank holidays), • Extra day off for your birthday, • Flexible working hours around core hours of 10-4, • Early Finish Fridays, • Cycle to work scheme, • 40% staff discount across Club L and Lavish Alice products, • Healthcare Cashplan, • Free onsite gym, • Enhanced pension contribution, • Enhanced maternity and sick pay, • Free snacks, drinks & treats, • Social events #J-18808-Ljbffr

We are looking for a Consultant to join our Consumer Practice, focusing on recruiting senior hires within the Gaming & Gambling space. This individual will work closely with the Odgers Sports, Media & Gaming team. The role would suit someone who has experience within Consumer or Digital/Tech recruitment, and will involve working with clients internationally. Assignments could fall within eSports, mobile gaming, digital entertainment or online gambling, among others. We believe that what we do matters and that our success has been built on being honest with our clients and questioning their views and expectations. Thus, we challenge the brief and the role profile, and ensure the remuneration package is built to secure the right hire at the right level. There will be a focus on developing clients in order to win and transact assignments nationally. This individual will work closely with regional colleagues, Partners in the firm's Consumer Practice, and the Odgers, Berwick and Interim teams generally, to network and develop opportunities. This role has a national remit and could be based from any of our offices, with a requirement to travel to London for trade shows when necessary. Attracting and retaining the very best recruitment professionals is critical to our success. Well networked, our consultants have the tenacity and passion to enable our clients to appoint the very best senior individuals. As a Berwick Partners consultant, you will be expected to: • Identify & develop relationships with clients (new and existing) through high level marketing calls. Offer market intelligence, present at pitches and business development meetings, and actively introduce colleagues, • Listen to and interpret client requirements, developing commercially sound solutions, • Take ownership of candidate management, recognising that talented people are our lifeblood, • Professionally manage and deliver all assignments won, to successful completion, • Create, develop and deliver events that offer clients and senior candidates the opportunity to network, • Develop a personal profile, ensuring that you become a recognised and respected recruiter in your specialism, • Communicate effectively, both verbally and in writing, and interact at the most senior level, • Produce excellent quality, well written documents that add value to an assignment, • Intellectually capable, confident, self-assured and a tenacious self-starter, • Self-managed, you will know what it takes to develop your reputation and position both internally and externally, without the need for heavy KPIs, • Able to lead by example, act as an ambassador and uphold the culture, philosophy, integrity, quality, professionalism and ethics of the Berwick Partners brand, • Able to communicate effectively, in writing and verbally Berwick Partners, a division of Odgers, operates in the senior leadership recruitment market. We operate a 100% retained search model within the £80-£150,000 basic salary bracket and believe we stand out in a congested market by offering a quality and client-led service. We are experts in senior recruitment; we understand the markets in which we work, yet we are never complacent about the importance of listening and learning. At times we need to advise and at times we need to challenge; we always need to deliver. We are a national firm with offices in London, Birmingham, Leeds and Manchester. We collaborate and work closely with Odgers, benefiting from their brand, reputation and work. We share a database, offices, events and away-days. This relationship means that for business development purposes, we are not a cold call environment. Berwick Partners has built an excellent reputation for filling senior management and executive positions across a number of different sectors. We have split our market into three main areas: Commerce & Industry, Public Sector and Functions We believe that this structure offers clients the opportunity to tap into sector specialists and functional experts as the mandate dictates. We are passionate about what we do. We understand how important it is to deliver the right outcomes for clients and candidates and we take pride in the quality of our work. What we offer At Berwick Partners, we have created a mature and “grown-up” culture, one where you are trusted to deliver without weekly targets and sales incentives. We provide our consultants with a huge amount of support to enable them to be as effective as possible. Support comes in the form of: • Dedicated (shared) PA, • In-house Research Team, • Events Manager, • Marketing Manager Our Vision We strive to be the most trusted and respected search firm, setting the standard for excellence in our industry. Rewards • Upper-quartile base salary, • Transparent commission structure, equal to a third of billings (less salary costs). Additional support is provided in the 1st year, • Pension (including death in service), • 25 days holiday (and 3 extra over the Christmas period), • Interest free season ticket loan, • Flexible working and working-from-home arrangements #J-18808-Ljbffr

We are looking for a Consultant to join our Consumer Practice, focusing on recruiting senior hires within the Gaming & Gambling space. This individual will work closely with the Odgers Sports, Media & Gaming team. The role would suit someone who has experience within Consumer or Digital/Tech recruitment, and will involve working with clients internationally. Assignments could fall within eSports, mobile gaming, digital entertainment or online gambling, among others. We believe that what we do matters and that our success has been built on being honest with our clients and questioning their views and expectations. Thus, we challenge the brief and the role profile, and ensure the remuneration package is built to secure the right hire at the right level. There will be a focus on developing clients in order to win and transact assignments nationally. This individual will work closely with regional colleagues, Partners in the firm's Consumer Practice, and the Odgers, Berwick and Interim teams generally, to network and develop opportunities. This role has a national remit and could be based from any of our offices, with a requirement to travel to London for trade shows when necessary. Attracting and retaining the very best recruitment professionals is critical to our success. Well networked, our consultants have the tenacity and passion to enable our clients to appoint the very best senior individuals. As a Berwick Partners consultant, you will be expected to: • Identify & develop relationships with clients (new and existing) through high level marketing calls. Offer market intelligence, present at pitches and business development meetings, and actively introduce colleagues, • Listen to and interpret client requirements, developing commercially sound solutions, • Take ownership of candidate management, recognising that talented people are our lifeblood, • Professionally manage and deliver all assignments won, to successful completion, • Create, develop and deliver events that offer clients and senior candidates the opportunity to network, • Develop a personal profile, ensuring that you become a recognised and respected recruiter in your specialism, • Communicate effectively, both verbally and in writing, and interact at the most senior level, • Produce excellent quality, well written documents that add value to an assignment, • Intellectually capable, confident, self-assured and a tenacious self-starter, • Self-managed, you will know what it takes to develop your reputation and position both internally and externally, without the need for heavy KPIs, • Able to lead by example, act as an ambassador and uphold the culture, philosophy, integrity, quality, professionalism and ethics of the Berwick Partners brand, • Able to communicate effectively, in writing and verbally Berwick Partners, a division of Odgers, operates in the senior leadership recruitment market. We operate a 100% retained search model within the £80-£150,000 basic salary bracket and believe we stand out in a congested market by offering a quality and client-led service. We are experts in senior recruitment; we understand the markets in which we work, yet we are never complacent about the importance of listening and learning. At times we need to advise and at times we need to challenge; we always need to deliver. We are a national firm with offices in London, Birmingham, Leeds and Manchester. We collaborate and work closely with Odgers, benefiting from their brand, reputation and work. We share a database, offices, events and away-days. This relationship means that for business development purposes, we are not a cold call environment. Berwick Partners has built an excellent reputation for filling senior management and executive positions across a number of different sectors. We have split our market into three main areas: Commerce & Industry, Public Sector and Functions We believe that this structure offers clients the opportunity to tap into sector specialists and functional experts as the mandate dictates. We are passionate about what we do. We understand how important it is to deliver the right outcomes for clients and candidates and we take pride in the quality of our work. What we offer At Berwick Partners, we have created a mature and “grown-up” culture, one where you are trusted to deliver without weekly targets and sales incentives. We provide our consultants with a huge amount of support to enable them to be as effective as possible. Support comes in the form of: • Dedicated (shared) PA, • In-house Research Team, • Events Manager, • Marketing Manager Our Vision We strive to be the most trusted and respected search firm, setting the standard for excellence in our industry. Rewards • Upper-quartile base salary, • Transparent commission structure, equal to a third of billings (less salary costs). Additional support is provided in the 1st year, • Pension (including death in service), • 25 days holiday (and 3 extra over the Christmas period), • Interest free season ticket loan, • Flexible working and working-from-home arrangements #J-18808-Ljbffr

The RoleStepping into our Collections team, you wont just be chasing arrearsyou will be a frontline defender of our business. Reporting directly to the Collections & Recoveries Manager, you will take ownership of default prevention and early-stage recoveries, predominantly managing accounts within the crucial 3060 day arrears window. You will balance a firm, authoritative commercial approach with the ability to treat customers fairly, navigating challenging conversations to confidently secure timely repayments to minimise the need for formal escalation. The Impact You Will Make • Protect the Ledger: Proactively tackle credit control issues to prevent customer agreements from reaching termination, focusing heavily on early intervention and default prevention within the 3060 day arrears window., • Investigate & Track: Go beyond standard letters and calls. When customers go silent, you will proactively utilise original underwriting files and initial application data to trace, investigate, and re-establish contact., • Drive Recoveries: Actively engage customers via phone, email, and letter to secure acceptable resolutions and keep accounts out of delinquency., • Negotiate & Resolve: Structure, negotiate, and rigorously enforce realistic repayment plans., • Take Ownership of Legal & Systems: Manage MCOL (Money Claims Online) files from end to end, and play a hands-on role in the testing and optimisation of our internal systems, particularly Aspire by LTi., • Manage Risk: Act as the eyes and ears of the department, identifying and advising management on potential customer default risks before they escalate., • Foster Team Dialogue: Maintain open, active communication with the wider Collections team. We succeed together, so you will be expected to share insights, discuss challenging cases, and collaborate on recovery strategies., • Ensure Compliance & Care: Uphold strict collections policy guidelines and legal requirements, ensuring all actions, disputes, and payments are accurately recorded while maintaining sympathetic but firm customer care., • Collaborate: Step up to provide cover for early arrears or other business areas when required by management., • Other Duties: Any other reasonable tasks at the request of the management and provide cover for other areas of the business at the request of the management. Who We Are Looking For • Experienced in Finance: You bring a minimum of three years of credit control experience within a similar financial organization and are highly familiar with the SME/B2B market., • Tenacious & Investigative: You don't give up when a customer ignores a call. You possess the investigative mindset to dig into data, find alternative contacts, and pursue silent accounts until a resolution is reached., • Commercially Astute: You possess strong reasoning, excellent numeracy, and the sharp decision-making skills required to resolve disputes efficiently., • A Master Communicator: You are entirely comfortable having difficult conversations. You have an excellent telephone manner and the ability to build robust, professional relationships with our introducers, suppliers, and service providers., • Driven & Autonomous: You are self-motivated, thrive under the pressure of strict SLAs, and manage your time flawlessly with an exacting attention to detail., • A Proactive Problem-Solver: You don't just follow a process; you identify opportunities for improvement and are enthusiastic about taking on varied tasks to support the wider business. Benefits & PerksBecause we are an Employee-Owned Trust, we believe in rewarding our team for the success they help build. Alongside a competitive salary, we offer: • Financial Rewards: Discretionary annual bonus of up to 10%., • Flexible Working: Hybrid setup allowing up to 2 days working from home per week, available upon successful completion of your probation and training period., • Time Off: 25 days annual leave (3 to be held for the Christmas closure), plus you get your birthday off., • Work Environment: Modern, recently converted offices that are easily accessible, located close to the motorway, bus routes, and tram links. Free on-site JBRP1_UKTJ

Are you a self-motivated CRO Manager, with strong performance marketing skills, a creative eye and a customer centric approach? In this role you'll lead the conversations around the design, implementation & evaluation of activities that increase conversions of new and existing customers. You'll be focused on maximising the commercial returns for the business, by briefing internal resources such as UX/UI, Engineers/Devs, Digital Marketers, SEO and more. You'll thrive on being a true subject matter expert for all things conversion rate optimisation. • Employment type: Full Time, • Location: Manchester (Hybrid) This range is provided by Humankind Global Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. As Conversion Rate Optimisation Manager (CRO Manager), you'll play a key role in the Marketing team. As someone who knows how to engage incoming prospects and existing customers & uses performance data to design new solutions that drive conversion lift, you'll be a natural experimenter. • Owning specific KPIs within defined areas of influence in the conversion funnel., • Working closely with other teams to ensure that the first purchase customers experience is optimised for conversion performance., • Leading the strategy and then the design, implementation and measurement of the brand’s acquisition conversion optimisation roadmap and activities., • Identifying and analysing conversion metrics & KPIs from high value and/or high volume sources and providing the conversion journeys that allow them to realise maximum contributions to business outcomes., • Diving deep into conversion performance to generate recommendations and driving A/B & multivariate testing, new landing page builds, new conversion journeys, and unique digital engagement experiences., • Aspiring to attain the highest level of optimisation agility and velocity possible whilst focusing on both marketing & commercial outcomes., • Mastering how the brand communicates with prospects (targeting & personalisation) to deliver the best content, journeys, and experiences to increase conversions., • Working closely with other marketing teams (Affiliates, SEO, traditional media, digital media, social media, and referrals), staying abreast of all distribution efforts that drive awareness and generate traffic and collectively ensuring the brand is meeting or exceeding new customers acquisition targets., • Following cohorts through first purchase, and into lifecycle monitoring customer behaviours and KPIs, providing recommendations to other marketing teams and business units to shape current and future marketing mix., • Planning your activities thoroughly and forecasting how these efforts will impact business outcomes., • Delivering executive-level reports that convey complex analytical findings in a concise manner., • Documenting key learnings, big wins, and misses, in the company wiki and Jira spaces to grow the business's intellectual property. As the CRO Manager / Conversion Rate Optimisation Manager you’ll be joining a dynamic and growing digital marketing agency with an exciting international client base. With a focus on growth and people, the agency upholds a culture of humility, ownership, ambition and collaboration. • 5+ years of digital marketing experience in a performance focused role., • Successful track record of ideating, implementing and scaling CRO programs., • Strong customer centric approach to optimisation, leveraging your added experience or understanding of UX, UI and digital design for conversion best practices., • Experience with industry leading optimisation tools such as, or similar to: Optimizely, Google Optimize, Omniconvert, Unbounce etc., • Ability to manipulate performance data independently, interpret, then present that data in engaging and meaningful ways., • Ability to manage and prioritise multiple projects simultaneously within a complex organisation., • Excellent negotiation and relationship building skills., • The ability and willingness to travel internationally. This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sector, and for an analytical and strategically-minded Conversion Rate Optimisation Specialist, this represents a great opportunity to think outside of the box and get involved in the types of CRO projects you won't be able to elsewhere. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, some additional benefits include; • Private health cover, • Various discounted products and services We’re interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. • Seniority level: Mid-Senior level, • Employment type: Full-time, • Job function: Marketing, Advertising, and Strategy/Planning, • Industries: Marketing Services, Advertising Services, and Gambling Facilities and Casinos #J-18808-Ljbffr

Are you a self-motivated CRO Manager, with strong performance marketing skills, a creative eye and a customer centric approach? In this role you'll lead the conversations around the design, implementation & evaluation of activities that increase conversions of new and existing customers. You'll be focused on maximising the commercial returns for the business, by briefing internal resources such as UX/UI, Engineers/Devs, Digital Marketers, SEO and more. You'll thrive on being a true subject matter expert for all things conversion rate optimisation. • Employment type: Full Time, • Location: Manchester (Hybrid) This range is provided by Humankind Global Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. As Conversion Rate Optimisation Manager (CRO Manager), you'll play a key role in the Marketing team. As someone who knows how to engage incoming prospects and existing customers & uses performance data to design new solutions that drive conversion lift, you'll be a natural experimenter. • Owning specific KPIs within defined areas of influence in the conversion funnel., • Working closely with other teams to ensure that the first purchase customers experience is optimised for conversion performance., • Leading the strategy and then the design, implementation and measurement of the brand’s acquisition conversion optimisation roadmap and activities., • Identifying and analysing conversion metrics & KPIs from high value and/or high volume sources and providing the conversion journeys that allow them to realise maximum contributions to business outcomes., • Diving deep into conversion performance to generate recommendations and driving A/B & multivariate testing, new landing page builds, new conversion journeys, and unique digital engagement experiences., • Aspiring to attain the highest level of optimisation agility and velocity possible whilst focusing on both marketing & commercial outcomes., • Mastering how the brand communicates with prospects (targeting & personalisation) to deliver the best content, journeys, and experiences to increase conversions., • Working closely with other marketing teams (Affiliates, SEO, traditional media, digital media, social media, and referrals), staying abreast of all distribution efforts that drive awareness and generate traffic and collectively ensuring the brand is meeting or exceeding new customers acquisition targets., • Following cohorts through first purchase, and into lifecycle monitoring customer behaviours and KPIs, providing recommendations to other marketing teams and business units to shape current and future marketing mix., • Planning your activities thoroughly and forecasting how these efforts will impact business outcomes., • Delivering executive-level reports that convey complex analytical findings in a concise manner., • Documenting key learnings, big wins, and misses, in the company wiki and Jira spaces to grow the business's intellectual property. As the CRO Manager / Conversion Rate Optimisation Manager you’ll be joining a dynamic and growing digital marketing agency with an exciting international client base. With a focus on growth and people, the agency upholds a culture of humility, ownership, ambition and collaboration. • 5+ years of digital marketing experience in a performance focused role., • Successful track record of ideating, implementing and scaling CRO programs., • Strong customer centric approach to optimisation, leveraging your added experience or understanding of UX, UI and digital design for conversion best practices., • Experience with industry leading optimisation tools such as, or similar to: Optimizely, Google Optimize, Omniconvert, Unbounce etc., • Ability to manipulate performance data independently, interpret, then present that data in engaging and meaningful ways., • Ability to manage and prioritise multiple projects simultaneously within a complex organisation., • Excellent negotiation and relationship building skills., • The ability and willingness to travel internationally. This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sector, and for an analytical and strategically-minded Conversion Rate Optimisation Specialist, this represents a great opportunity to think outside of the box and get involved in the types of CRO projects you won't be able to elsewhere. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, some additional benefits include; • Private health cover, • Various discounted products and services We’re interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. • Seniority level: Mid-Senior level, • Employment type: Full-time, • Job function: Marketing, Advertising, and Strategy/Planning, • Industries: Marketing Services, Advertising Services, and Gambling Facilities and Casinos #J-18808-Ljbffr

Ecommerce Executive | Online Retailer | Greater Manchester | Salary up to £33k A fast-growing scale-up business is looking for an ambitious Ecommerce Executive to join its growing Sales & Marketing team. This is an opportunity for someone who is commercially curious, highly proactive and genuinely interested in how ecommerce can drive business growth. The role is hands-on and detail focused, with responsibility across website merchandising, campaign execution, digital marketing and performance analysis. The business is looking for someone who wants to get stuck in, spot opportunities, solve problems and learn quickly in an environment where no two days are the same. This could suit an early-career ecommerce or marketing professional with 1-3 years' experience, or an ambitious graduate with a relevant degree and a genuine passion for ecommerce and digital marketing. The Ecommerce Executive will work closely with the Ecommerce Manager to deliver day-to-day ecommerce and digital marketing activity, ensuring campaigns are executed effectively, the website is continually optimised and performance insights are turned into action. The role will have a strong commercial focus, with the successful individual expected to take ownership, challenge the status quo and continually look for ways to improve the customer journey and online performance. Key Responsibilities Own and maintain the campaign planner, ensuring activity is accurately planned, communicated and delivered across relevant teams. Coordinate campaigns across email, website, homepage and social channels. Manage product listings and online merchandising, ensuring content is accurate, engaging and optimised for conversion. Support seasonal promotions, product launches and other key commercial campaigns. Work with creative and content teams to deliver effective website and marketing assets. Analyse campaign, website and customer performance, tracking key metrics including traffic, conversion, ROI, engagement and retention. Produce regular performance reporting and turn data into clear, actionable recommendations. Research competitor activity, market trends and customer behaviour to identify new opportunities for growth. Support CRM, email and customer loyalty initiatives, with a focus on increasing engagement and lifetime value. Work closely with Ecommerce, Buying, Customer Service, IT and Development teams to resolve issues and improve the customer experience. Manage relationships with relevant technology and service partners, including search, reviews, payments and customer support platforms. Identify opportunities to improve website performance, merchandising and the overall customer journey. Take ownership of projects and processes, documenting best practice and continually looking for more efficient ways of working. What We're Looking For The ideal Ecommerce Executive will be someone who combines commercial curiosity with exceptional attention to detail. Experience is important, but attitude, potential and a genuine desire to learn will be equally valued. You will bring: Experience in ecommerce, digital marketing, online retail or a related discipline, or a relevant degree with strong evidence of interest in ecommerce. A proactive, self-motivated approach and the confidence to take ownership rather than wait to be asked. Strong analytical skills and the ability to understand data, identify insights and turn them into action. Excellent organisation and the ability to manage multiple campaigns, projects and priorities. A genuine interest in ecommerce, customer experience and digital growth. A meticulous eye for detail, particularly when managing website content, campaigns and reporting. A collaborative approach and the confidence to work across different teams. Adaptability and a willingness to get involved across different areas of the business. A growth mindset and enthusiasm for learning new platforms, tools and ways of working. Strong commercial awareness and a desire to understand what drives revenue and customer value Experience with ecommerce platforms such as Magento or Shopify, CRM, SEO/SEM, A/B testing, analytics or digital marketing tools would be advantageous, but is not essential. The Ecommerce Executive role is particularly suited to someone who is hungry to learn, commercially minded and comfortable working at pace. The successful individual will be someone who sees a problem and finds a solution, spots an opportunity and acts on it, and wants to build a career in ecommerce rather than simply do a job. BH37096 JBRP1_UKTJ

We are looking for a Consultant to join our Consumer Practice, focusing on recruiting senior hires within the Gaming & Gambling space. This individual will work closely with the Odgers Sports, Media & Gaming team. The role would suit someone who has experience within Consumer or Digital/Tech recruitment, and will involve working with clients internationally. Assignments could fall within eSports, mobile gaming, digital entertainment or online gambling, among others. We believe that what we do matters and that our success has been built on being honest with our clients and questioning their views and expectations. Thus, we challenge the brief and the role profile, and ensure the remuneration package is built to secure the right hire at the right level. There will be a focus on developing clients in order to win and transact assignments nationally. This individual will work closely with regional colleagues, Partners in the firm's Consumer Practice, and the Odgers, Berwick and Interim teams generally, to network and develop opportunities. This role has a national remit and could be based from any of our offices, with a requirement to travel to London for trade shows when necessary. Attracting and retaining the very best recruitment professionals is critical to our success. Well networked, our consultants have the tenacity and passion to enable our clients to appoint the very best senior individuals. As a Berwick Partners consultant, you will be expected to: • Identify & develop relationships with clients (new and existing) through high level marketing calls. Offer market intelligence, present at pitches and business development meetings, and actively introduce colleagues, • Listen to and interpret client requirements, developing commercially sound solutions, • Take ownership of candidate management, recognising that talented people are our lifeblood, • Professionally manage and deliver all assignments won, to successful completion, • Create, develop and deliver events that offer clients and senior candidates the opportunity to network, • Develop a personal profile, ensuring that you become a recognised and respected recruiter in your specialism, • Communicate effectively, both verbally and in writing, and interact at the most senior level, • Produce excellent quality, well written documents that add value to an assignment, • Intellectually capable, confident, self-assured and a tenacious self-starter, • Self-managed, you will know what it takes to develop your reputation and position both internally and externally, without the need for heavy KPIs, • Able to lead by example, act as an ambassador and uphold the culture, philosophy, integrity, quality, professionalism and ethics of the Berwick Partners brand, • Able to communicate effectively, in writing and verbally Berwick Partners, a division of Odgers, operates in the senior leadership recruitment market. We operate a 100% retained search model within the £80-£150,000 basic salary bracket and believe we stand out in a congested market by offering a quality and client-led service. We are experts in senior recruitment; we understand the markets in which we work, yet we are never complacent about the importance of listening and learning. At times we need to advise and at times we need to challenge; we always need to deliver. We are a national firm with offices in London, Birmingham, Leeds and Manchester. We collaborate and work closely with Odgers, benefiting from their brand, reputation and work. We share a database, offices, events and away-days. This relationship means that for business development purposes, we are not a cold call environment. Berwick Partners has built an excellent reputation for filling senior management and executive positions across a number of different sectors. We have split our market into three main areas: Commerce & Industry, Public Sector and Functions We believe that this structure offers clients the opportunity to tap into sector specialists and functional experts as the mandate dictates. We are passionate about what we do. We understand how important it is to deliver the right outcomes for clients and candidates and we take pride in the quality of our work. What we offer At Berwick Partners, we have created a mature and “grown-up” culture, one where you are trusted to deliver without weekly targets and sales incentives. We provide our consultants with a huge amount of support to enable them to be as effective as possible. Support comes in the form of: • Dedicated (shared) PA, • In-house Research Team, • Events Manager, • Marketing Manager Our Vision We strive to be the most trusted and respected search firm, setting the standard for excellence in our industry. Rewards • Upper-quartile base salary, • Transparent commission structure, equal to a third of billings (less salary costs). Additional support is provided in the 1st year, • Pension (including death in service), • 25 days holiday (and 3 extra over the Christmas period), • Interest free season ticket loan, • Flexible working and working-from-home arrangements #J-18808-Ljbffr

Location: Manchester, UK; Nottingham, UK; Stratford-upon-Avon CV37, UKSalary: 45,544 - 55,157 per yearEmployment: FlexibleCategory: Project ManagementPosted: 2026-08-20Valid to: 2026-09-03Employer: HM Revenue and CustomsJob summaryDiscover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations.Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages.Job descriptionAs a Digital Portfolio Management Lead in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty’s Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions.The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud.This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis.Person specificationThe CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively.This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners.This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management.Key ResponsibilitiesPortfolio Coordination and PlanningSupport the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes.Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work.Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio.Commercial and Supplier EngagementUndertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity.Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands.Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use.Engage directly with suppliers and partners under the direction of the Portfolio Lead.Project and Delivery StewardshipProvide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders.Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses.Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required.Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate.Stakeholder Management and CollaborationEngage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international.Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed.Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders.Continuous Improvement and Portfolio MaturityContribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience.Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments.Essential CriteriaExperience working in or supporting a portfolio, programme, or complex delivery environment, ideally in a digital environment, rather than single project delivery.Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners.Experience of providing clear and concise reporting against complex management and business information.Understanding of the relationship between business requirements, supplier capability, and delivery outcomes.Experience supporting or coordinating commercial or supplier engagement within a structured governance framework.Strong organisational and analytical skills, with the ability to manage competing priorities.Desirable CriteriaExperience of regulatory or assurance engagement linked to project or portfolio activity.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered referencing to the key responsibilities listed in the advert (200 words max for current role, 100 word max for remaining two roles).A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria outlined in the advert.Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.SiftAt full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked 4 experienced based questions relating to the job role advertised, to explore in detail what you are capable of. You will also be asked strength based questions to explore what you enjoy and your motivations relevant to the job role.This is an example of a strengths-based question“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.SponsorshipWe have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit ListAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsOpen to UK nationals only.Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Toni PerhamEmail : toni.perham@hmrc.gov.ukTelephone : 07786 113240Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Are you a self-motivated CRO Manager, with strong performance marketing skills, a creative eye and a customer centric approach? In this role you'll lead the conversations around the design, implementation & evaluation of activities that increase conversions of new and existing customers. You'll be focused on maximising the commercial returns for the business, by briefing internal resources such as UX/UI, Engineers/Devs, Digital Marketers, SEO and more. You'll thrive on being a true subject matter expert for all things conversion rate optimisation. • Employment type: Full Time, • Location: Manchester (Hybrid) This range is provided by Humankind Global Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. As Conversion Rate Optimisation Manager (CRO Manager), you'll play a key role in the Marketing team. As someone who knows how to engage incoming prospects and existing customers & uses performance data to design new solutions that drive conversion lift, you'll be a natural experimenter. • Owning specific KPIs within defined areas of influence in the conversion funnel., • Working closely with other teams to ensure that the first purchase customers experience is optimised for conversion performance., • Leading the strategy and then the design, implementation and measurement of the brand’s acquisition conversion optimisation roadmap and activities., • Identifying and analysing conversion metrics & KPIs from high value and/or high volume sources and providing the conversion journeys that allow them to realise maximum contributions to business outcomes., • Diving deep into conversion performance to generate recommendations and driving A/B & multivariate testing, new landing page builds, new conversion journeys, and unique digital engagement experiences., • Aspiring to attain the highest level of optimisation agility and velocity possible whilst focusing on both marketing & commercial outcomes., • Mastering how the brand communicates with prospects (targeting & personalisation) to deliver the best content, journeys, and experiences to increase conversions., • Working closely with other marketing teams (Affiliates, SEO, traditional media, digital media, social media, and referrals), staying abreast of all distribution efforts that drive awareness and generate traffic and collectively ensuring the brand is meeting or exceeding new customers acquisition targets., • Following cohorts through first purchase, and into lifecycle monitoring customer behaviours and KPIs, providing recommendations to other marketing teams and business units to shape current and future marketing mix., • Planning your activities thoroughly and forecasting how these efforts will impact business outcomes., • Delivering executive-level reports that convey complex analytical findings in a concise manner., • Documenting key learnings, big wins, and misses, in the company wiki and Jira spaces to grow the business's intellectual property. As the CRO Manager / Conversion Rate Optimisation Manager you’ll be joining a dynamic and growing digital marketing agency with an exciting international client base. With a focus on growth and people, the agency upholds a culture of humility, ownership, ambition and collaboration. • 5+ years of digital marketing experience in a performance focused role., • Successful track record of ideating, implementing and scaling CRO programs., • Strong customer centric approach to optimisation, leveraging your added experience or understanding of UX, UI and digital design for conversion best practices., • Experience with industry leading optimisation tools such as, or similar to: Optimizely, Google Optimize, Omniconvert, Unbounce etc., • Ability to manipulate performance data independently, interpret, then present that data in engaging and meaningful ways., • Ability to manage and prioritise multiple projects simultaneously within a complex organisation., • Excellent negotiation and relationship building skills., • The ability and willingness to travel internationally. This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sector, and for an analytical and strategically-minded Conversion Rate Optimisation Specialist, this represents a great opportunity to think outside of the box and get involved in the types of CRO projects you won't be able to elsewhere. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, some additional benefits include; • Private health cover, • Various discounted products and services We’re interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. • Seniority level: Mid-Senior level, • Employment type: Full-time, • Job function: Marketing, Advertising, and Strategy/Planning, • Industries: Marketing Services, Advertising Services, and Gambling Facilities and Casinos #J-18808-Ljbffr

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the worlds leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. Role Title: Team Manager BU/Segment: Utilities / Energy Location: Manchester, United Kingdom Employment Type: Permanent Contact Centre Operating Hours: 8am-8pm 7/365 days per year. Shiftwork applies. Help Power a Smarter, Greener Future Join a nationwide mission to transform the way energy is delivered and consumed. This role plays a vital part in supporting the UKs smart metering programme, helping connect homes and businesses to a secure network for digital smart meters. Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations, monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational skills, a deep understanding of Smart Metering Networks , and the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. As part of your duties, you will be responsible for: Leading and motivating a team of Service Desk Analysts, who play a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Regularly coaching and mentoring team members in line with personal development plans, focusing on both technical skills and soft skills to enhance service delivery. Developing Service Desk Analysts skillsets to expand team capabilities and provide opportunities for career growth. Ensuring Service Desk Analysts meet their objectives and fulfil the responsibilities of their roles effectively and consistently. Undertaking HR activities such as 1-2-1 meetings, appraisals, disciplinaries, and return-to-work interviews in line with company policies. Handling formal escalations from the Service Centre, service providers, and service users, ensuring timely and satisfactory resolution. Qualifications and experience we consider to be essential for the role: Proven experience in a Service Desk or Customer Service environment. Previous supervisory or management experience, including the direct line management of team members. Strong stakeholder engagement skills, with the ability to communicate and build relationships at all organisational levels. Demonstrated ability to lead, influence, and develop both self and others, acting as a coach to guide and support team growth. Proven training skills to develop both individual and team performance. Excellent analytical, critical thinking, and problem-solving skills, with a track record of driving continuous service improvements. Ability to convey complex information clearly and adapt communication style to suit the audience. Knowledge of the regulatory environment and GDPR, ensuring compliance in all processes and interactions. Strong organisational and time-management skills, with the ability to prioritise effectively for both self and team. Adaptability and openness to change, with a willingness to embrace new ways of working in a fast-changing industry. Confidence in acting promptly and decisively when addressing issues or challenges. Skills and Personal attributes we would like to have: Smart Metering / Energy Industry Knowledge Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware updates, and common faults. Incident & Escalation Management Skilled in logging, prioritising, and escalating issues appropriately to ensure timely resolution. Regulated Industry Experience Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part of a leading global analytics and digital solutions company, you can look forward to: A market competitive package and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL , we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). To be considered for this role, you must already be eligible to work in the United Kingdom. TPBN1_UKTJ

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose: The Apprentice Programme Manager leads the end-to-end management of JLL Work Place Management apprenticeship programme(s), ensuring apprentices receive a structured, high-quality development experience while contributing meaningfully to client service delivery. The role owns programme performance, compliance, and stakeholder relationships across operations, client accounts, and external training providers, and manages and supports day-to-day delivery. This is a management-level role accountable for programme outcomes, risk escalation, and continuous improvement, requiring regular national travel to training provider sites, client locations, and apprentice events. Location: UK-based Midlands/North, with hybrid working and regular national travel Travel Requirement: National travel required, including to college and training provider sites, client locations, and apprentice induction and review events Key Responsibilities: Programme Leadership and Governance Own overall accountability for the design, delivery, and governance of the apprenticeship programme(s), ensuring alignment with JLL Work Place Management workforce strategy. Support apprentices, including but not limited to setting objectives, reviewing performance, and supporting their development. Work with scheduling teams, cross-functional teams, and contractors to plan skills, knowledge, and behavioural learning and coaching activities. Partner with the CEC and individual planners to identify observation and task-assignment opportunities for apprentices. Oversee the build and maintenance of apprentice monthly development plans. Maintain accurate, auditable records of apprentice progress and of trade technicians in the business to ensure alignment with apprentice placements. Oversee scheduling of rotations across service areas to ensure apprentices gain breadth of experience. Compliance, Risk, and Provider Management Ensure full compliance with apprenticeship standards, funding rules, and relevant regulation across all programmes. Own escalation of potential fails, at-risk apprentices, or delivery shortfalls, taking timely corrective action. Monitor and report on training provider performance, escalating delivery issues internally and holding providers to account. Coordinate with educational institutions and training providers to schedule and attend reviews, aligning workplace learning with academic requirements. Onboarding, Integration and Mentorship Lead the development of onboarding and induction materials, and personally attend and facilitate apprentice inductions, meet-and-greets, and college provider visits, including at national sites. Oversee the matching of apprentices with experienced workplace management professionals for mentorship, based on career interests and learning objectives. Ensure smooth integration of new apprentices into assigned teams and client accounts. Performance Monitoring and Stakeholder Communication Conduct regular check-ins with apprentices, supervisors, and line managers to identify learning gaps and address challenges early. Track competency development against programme milestones in partnership with technical buddies and learning providers, providing constructive feedback and implementing interventions where needed. Act as the primary point of contact across apprentices, scheduling and project teams, operational managers, HR, training providers, and senior leadership, ensuring clear and consistent communication. Work with Talent Acquisition teams to align business vacancies with graduating apprentices. Quality Assurance and Continuous Improvement Gather feedback from apprentices and stakeholders to identify opportunities to improve the programme. Analyse completion rates, employment conversion statistics, and participant satisfaction, using insights to refine programme structure and content. Report programme outcomes and key metrics to senior leadership. Travel Requirements: This role requires regular national travel across the UK, including to college and training provider sites for reviews and inductions, client locations for apprentice placements, and programme events such as meet-and-greets. Overnight stays may occasionally be required depending on location and event schedules. A full UK driving licence and/or willingness to travel via public transport is required. Person Specification: Essential Requirements Proven experience managing or coordinating apprenticeship, or early careers. Experience coordinating the work of others in a matrixed environment. Working knowledge of UK apprenticeship standards, frameworks, and funding rules. Strong stakeholder management experience across operations, and external training providers. Proven ability to manage compliance deadlines and documentation without compromising quality. Excellent verbal and written communication skills, adaptable to audiences ranging from early-career apprentices to senior operational leaders. Strong organisational and project management skills, able to manage multiple apprentices at different programme stages simultaneously. Willingness and ability to travel nationally on a regular basis, including to college/provider sites and client locations. Full UK driving licence or ability to travel independently via public transport. Desirable Requirements Background in facilities management, workplace management, or integrated facilities management (IFM). Experience within a large, multi-site or client-facing services organisation. Formal qualification in business administration, learning and development, or workplace planning systems. Experience managing relationships with further education colleges or apprenticeship training providers. Familiarity with vendor coordination, occupier services, or internal work planning concepts. Experience using apprenticeship management or HR/L&D systems for tracking and reporting. Key Skills and Competencies: Leadership and people management - able to set direction, manage performance, and develop coordinators and apprentices alike. Stakeholder engagement - builds trust and influence across HR, operations, client, and external provider audiences. Problem-solving - identifies root causes of performance or delivery issues and implements practical, timely solutions. Compliance and risk management - proactively manages regulatory and funding compliance, escalating issues before they become critical. Communication and interpersonal effectiveness - empathetic and approachable with apprentices; concise and credible with senior stakeholders. Planning and organisation - manages multiple concurrent programmes, schedules, and deadlines effectively. Continuous improvement mindset - uses data and feedback to keep refining programme quality and outcomes. Flexibility and resilience - comfortable with a role that combines desk-based programme management with frequent travel and on-site presence. Experience: Demonstrable experience (typically 3+ years) in apprenticeship programme management, early careers, workplace management, or a related HR/L&D discipline. Experience operating in a management capacity, whether through direct line management or management of programmes and external provider relationships. Track record of managing programme compliance, reporting, and stakeholder communication in a fast-paced, multi-site environment. Location: Remote -Greater Manchester, GBR, Lancashire, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. TPBN1_UKTJ

Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. • Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group., • Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation., • Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements., • Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience., • Lead the development of IT policies, procedures, standards and governance frameworks., • Ensure that IT services are scalable and capable of supporting organisational growth., • Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements., • Identify emerging technologies and assess their potential value to UKMC and Unibridge Group., • Provide effective leadership and management of the IT department., • Directly manage and support the ITR Manager and all IT Support Technicians., • Define clear responsibilities, objectives and performance expectations for the IT team., • Conduct regular one-to-one meetings, performance reviews and development discussions., • Identify training and professional development requirements within the IT team., • Ensure appropriate staffing levels and resource allocation across IT services., • Promote a proactive, customer-focused and professional IT service culture., • Manage workload, priorities and escalation processes across the IT function., • Develop and implement an organisation-wide IT training and awareness programme for staff., • Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced., • Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology., • Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate., • Ensure staff understand their responsibilities for protecting organisational, staff and student information., • Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management., • Develop guidance and training materials to support staff in using IT systems securely and effectively., • Promote a culture of security awareness, responsible technology use and continuous learning across the organisation., • Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services., • Ensure systems are reliable, secure, appropriately maintained and fit for purpose., • Oversee the installation, configuration, maintenance and replacement of IT hardware and software., • Ensure appropriate monitoring of infrastructure and systems performance., • Develop and maintain effective backup, disaster recovery and business continuity arrangements., • Oversee IT asset management and lifecycle planning., • Ensure IT systems are appropriately documented and maintained., • Review and improve infrastructure to support multiple campuses, offices and operational locations., • Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented., • Identify, assess and manage IT security risks and vulnerabilities., • Ensure appropriate protection of organisational, staff and student information., • Establish and maintain cybersecurity policies, procedures and controls., • Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures., • Ensure appropriate response procedures are in place for cybersecurity incidents., • Lead or coordinate investigations into significant IT security incidents., • Promote cybersecurity awareness and good security practices across the organisation., • Ensure IT practices support applicable data protection and information security requirements., • Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes., • Ensure the IT department provides an efficient, responsive and professional service to staff and students., • Establish appropriate service standards, escalation procedures and response times., • Monitor IT support performance, service levels and recurring issues., • Identify opportunities to reduce recurring incidents and improve first-time resolution., • Ensure appropriate ticketing and IT service management processes are followed., • Develop a proactive approach to preventative maintenance and service improvement., • Develop and implement an AI and automation strategy aligned with the wider business and IT strategy., • Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery., • Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration., • Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group., • Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security., • Work with departments across the organisation to identify practical opportunities for AI adoption and process automation., • Support staff in understanding how AI and automation can be used effectively and responsibly within their roles., • Develop guidance, training and awareness initiatives to support appropriate use of AI technologies., • Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment., • Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience., • Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training., • Measure the impact and benefits of AI, automation and digital transformation initiatives., • Evaluate existing systems and identify opportunities for improvement and automation., • Lead or support the implementation of new technology platforms and IT systems., • Ensure technology projects are appropriately planned, resourced and delivered., • Work with internal stakeholders to understand business and operational requirements., • Assess the impact of new technologies on existing systems and processes., • Support digital transformation initiatives across UKMC and Unibridge Group., • Ensure appropriate testing, documentation, training and change management when introducing new systems., • Lead and oversee major IT projects from initial requirements through to implementation., • Develop project plans, budgets, timelines and resource requirements., • Coordinate internal teams, external suppliers and stakeholders., • Monitor project progress, risks, dependencies and budgets., • Ensure projects are delivered to agreed quality, time and cost requirements., • Conduct post-implementation reviews and identify lessons learned., • Manage relationships with external IT suppliers, technology partners and service providers., • Review supplier performance and ensure agreed service levels are achieved., • Negotiate and manage IT contracts, licences and service agreements where appropriate., • Obtain and evaluate quotations for IT equipment, services and technology solutions., • Ensure value for money across IT expenditure., • Maintain an accurate record of IT contracts, licences and renewal dates., • Identify opportunities to consolidate suppliers and reduce unnecessary expenditure., • Develop and manage the annual IT budget in conjunction with senior management and Finance., • Monitor IT expenditure and ensure spending remains within approved budgets., • Develop business cases for significant technology investments., • Ensure appropriate procurement processes are followed., • Identify opportunities to improve value for money and reduce unnecessary IT costs., • Plan for future capital expenditure, infrastructure replacement and technology investment., • Ensure IT policies and procedures are documented, implemented and regularly reviewed., • Maintain appropriate IT risk registers and mitigation plans., • Ensure appropriate controls are in place for user access, permissions and account management., • Support compliance with applicable data protection, information security and regulatory requirements., • Maintain appropriate records and documentation relating to IT systems and infrastructure., • Work with HR, Compliance and senior management on IT-related organisational policies and risks., • Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation., • Establish appropriate governance for the use of AI, automation and emerging technologies., • Develop, maintain and regularly test IT disaster recovery and business continuity plans., • Ensure critical systems have appropriate backup and recovery arrangements., • Identify critical IT dependencies and potential points of failure., • Coordinate IT responses to major outages, incidents and emergencies., • Ensure lessons learned from significant incidents are incorporated into future improvements., • Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments., • Act as the senior point of escalation for significant IT issues., • Communicate technical information clearly to non-technical stakeholders., • Develop strong relationships with internal users and understand their technology requirements., • Ensure IT decisions consider organisational, operational, financial and user requirements., • Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services., • Significant experience working in a senior IT management or IT leadership position., • Proven experience managing an IT support function and technical teams., • Experience managing IT infrastructure across multiple locations or sites., • Experience managing IT projects and technology implementations., • Strong understanding of IT infrastructure, networks, systems and cloud technologies., • Experience with cybersecurity, information security and IT risk management., • Experience managing external IT suppliers and technology partners., • Experience managing IT budgets and technology expenditure., • Experience developing and implementing IT strategies and policies., • Demonstrable experience of managing, developing and motivating IT professionals., • Experience developing or delivering staff IT training and cybersecurity awareness programmes., • Experience identifying opportunities for AI adoption, automation or digital transformation., • Experience implementing technology solutions that improve operational efficiency and business processes., • Experience working within the education sector, higher education or a multi-site organisation., • Experience supporting Microsoft 365 environments and cloud-based technologies., • Experience with IT service management frameworks such as ITIL., • Experience with cybersecurity frameworks and industry best practice., • Experience implementing or managing enterprise systems and SaaS platforms., • Experience leading digital transformation programmes., • Experience managing IT services across multiple campuses or geographically dispersed locations., • Experience developing organisational AI policies, governance frameworks or responsible AI practices., • Experience implementing workflow automation and AI-enabled business solutions. The successful candidate should have strong knowledge of: • IT infrastructure and networking., • Microsoft 365 and cloud technologies., • Cybersecurity and information security., • Endpoint management and device security., • Server and network administration., • Backup and disaster recovery., • IT service management., • IT asset and licence management., • Systems integration and implementation., • IT governance and risk management., • Data protection and information security principles., • AI technologies, automation and emerging technology., • AI governance, responsible AI use and technology risk., • Technology procurement and vendor management., • IT project management., • Digital transformation and process improvement., • Strategic thinking and the ability to translate organisational objectives into an effective IT strategy., • Strong people management and leadership skills., • Excellent problem-solving and analytical ability., • Ability to prioritise competing demands and manage multiple projects., • Excellent communication and stakeholder management skills., • Commercial awareness and understanding of IT budgets and value for money., • Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences., • Strong organisational and project management skills., • Ability to work effectively under pressure and respond to critical incidents., • Proactive approach to identifying risks and opportunities., • Ability to lead organisational change and digital transformation., • Ability to communicate the benefits, limitations and risks associated with AI and automation., • Commitment to continuous improvement and service excellence., • Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience., • ITIL certification., • Cybersecurity or information security qualification., • Microsoft or other relevant technology certifications., • Project management qualification such as PRINCE2, Agile or equivalent., • Relevant AI, automation or digital transformation qualification or certification. Performance in the role will be assessed against agreed objectives, including: • IT service availability and reliability., • IT support response and performance., • User satisfaction with IT services., • Cybersecurity and information security performance., • Staff completion and effectiveness of IT and cybersecurity awareness training., • Reduction in cybersecurity awareness-related risks and incidents., • Successful delivery of IT projects., • Successful implementation of AI and automation initiatives., • Measurable efficiency and productivity improvements resulting from automation and AI., • IT budget management and cost efficiency., • Infrastructure reliability and lifecycle management., • Effective governance and responsible adoption of AI technologies., • Continuous improvement and digital transformation initiatives. UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity. We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role. Applicants must have right to work in the UK. All applications must be submitted online through the official UKMC careers page. Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process. #J-18808-Ljbffr

Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. • Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group., • Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation., • Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements., • Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience., • Lead the development of IT policies, procedures, standards and governance frameworks., • Ensure that IT services are scalable and capable of supporting organisational growth., • Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements., • Identify emerging technologies and assess their potential value to UKMC and Unibridge Group., • Provide effective leadership and management of the IT department., • Directly manage and support the ITR Manager and all IT Support Technicians., • Define clear responsibilities, objectives and performance expectations for the IT team., • Conduct regular one-to-one meetings, performance reviews and development discussions., • Identify training and professional development requirements within the IT team., • Ensure appropriate staffing levels and resource allocation across IT services., • Promote a proactive, customer-focused and professional IT service culture., • Manage workload, priorities and escalation processes across the IT function., • Develop and implement an organisation-wide IT training and awareness programme for staff., • Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced., • Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology., • Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate., • Ensure staff understand their responsibilities for protecting organisational, staff and student information., • Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management., • Develop guidance and training materials to support staff in using IT systems securely and effectively., • Promote a culture of security awareness, responsible technology use and continuous learning across the organisation., • Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services., • Ensure systems are reliable, secure, appropriately maintained and fit for purpose., • Oversee the installation, configuration, maintenance and replacement of IT hardware and software., • Ensure appropriate monitoring of infrastructure and systems performance., • Develop and maintain effective backup, disaster recovery and business continuity arrangements., • Oversee IT asset management and lifecycle planning., • Ensure IT systems are appropriately documented and maintained., • Review and improve infrastructure to support multiple campuses, offices and operational locations., • Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented., • Identify, assess and manage IT security risks and vulnerabilities., • Ensure appropriate protection of organisational, staff and student information., • Establish and maintain cybersecurity policies, procedures and controls., • Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures., • Ensure appropriate response procedures are in place for cybersecurity incidents., • Lead or coordinate investigations into significant IT security incidents., • Promote cybersecurity awareness and good security practices across the organisation., • Ensure IT practices support applicable data protection and information security requirements., • Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes., • Ensure the IT department provides an efficient, responsive and professional service to staff and students., • Establish appropriate service standards, escalation procedures and response times., • Monitor IT support performance, service levels and recurring issues., • Identify opportunities to reduce recurring incidents and improve first-time resolution., • Ensure appropriate ticketing and IT service management processes are followed., • Develop a proactive approach to preventative maintenance and service improvement., • Develop and implement an AI and automation strategy aligned with the wider business and IT strategy., • Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery., • Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration., • Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group., • Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security., • Work with departments across the organisation to identify practical opportunities for AI adoption and process automation., • Support staff in understanding how AI and automation can be used effectively and responsibly within their roles., • Develop guidance, training and awareness initiatives to support appropriate use of AI technologies., • Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment., • Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience., • Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training., • Measure the impact and benefits of AI, automation and digital transformation initiatives., • Evaluate existing systems and identify opportunities for improvement and automation., • Lead or support the implementation of new technology platforms and IT systems., • Ensure technology projects are appropriately planned, resourced and delivered., • Work with internal stakeholders to understand business and operational requirements., • Assess the impact of new technologies on existing systems and processes., • Support digital transformation initiatives across UKMC and Unibridge Group., • Ensure appropriate testing, documentation, training and change management when introducing new systems., • Lead and oversee major IT projects from initial requirements through to implementation., • Develop project plans, budgets, timelines and resource requirements., • Coordinate internal teams, external suppliers and stakeholders., • Monitor project progress, risks, dependencies and budgets., • Ensure projects are delivered to agreed quality, time and cost requirements., • Conduct post-implementation reviews and identify lessons learned., • Manage relationships with external IT suppliers, technology partners and service providers., • Review supplier performance and ensure agreed service levels are achieved., • Negotiate and manage IT contracts, licences and service agreements where appropriate., • Obtain and evaluate quotations for IT equipment, services and technology solutions., • Ensure value for money across IT expenditure., • Maintain an accurate record of IT contracts, licences and renewal dates., • Identify opportunities to consolidate suppliers and reduce unnecessary expenditure., • Develop and manage the annual IT budget in conjunction with senior management and Finance., • Monitor IT expenditure and ensure spending remains within approved budgets., • Develop business cases for significant technology investments., • Ensure appropriate procurement processes are followed., • Identify opportunities to improve value for money and reduce unnecessary IT costs., • Plan for future capital expenditure, infrastructure replacement and technology investment., • Ensure IT policies and procedures are documented, implemented and regularly reviewed., • Maintain appropriate IT risk registers and mitigation plans., • Ensure appropriate controls are in place for user access, permissions and account management., • Support compliance with applicable data protection, information security and regulatory requirements., • Maintain appropriate records and documentation relating to IT systems and infrastructure., • Work with HR, Compliance and senior management on IT-related organisational policies and risks., • Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation., • Establish appropriate governance for the use of AI, automation and emerging technologies., • Develop, maintain and regularly test IT disaster recovery and business continuity plans., • Ensure critical systems have appropriate backup and recovery arrangements., • Identify critical IT dependencies and potential points of failure., • Coordinate IT responses to major outages, incidents and emergencies., • Ensure lessons learned from significant incidents are incorporated into future improvements., • Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments., • Act as the senior point of escalation for significant IT issues., • Communicate technical information clearly to non-technical stakeholders., • Develop strong relationships with internal users and understand their technology requirements., • Ensure IT decisions consider organisational, operational, financial and user requirements., • Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services., • Significant experience working in a senior IT management or IT leadership position., • Proven experience managing an IT support function and technical teams., • Experience managing IT infrastructure across multiple locations or sites., • Experience managing IT projects and technology implementations., • Strong understanding of IT infrastructure, networks, systems and cloud technologies., • Experience with cybersecurity, information security and IT risk management., • Experience managing external IT suppliers and technology partners., • Experience managing IT budgets and technology expenditure., • Experience developing and implementing IT strategies and policies., • Demonstrable experience of managing, developing and motivating IT professionals., • Experience developing or delivering staff IT training and cybersecurity awareness programmes., • Experience identifying opportunities for AI adoption, automation or digital transformation., • Experience implementing technology solutions that improve operational efficiency and business processes., • Experience working within the education sector, higher education or a multi-site organisation., • Experience supporting Microsoft 365 environments and cloud-based technologies., • Experience with IT service management frameworks such as ITIL., • Experience with cybersecurity frameworks and industry best practice., • Experience implementing or managing enterprise systems and SaaS platforms., • Experience leading digital transformation programmes., • Experience managing IT services across multiple campuses or geographically dispersed locations., • Experience developing organisational AI policies, governance frameworks or responsible AI practices., • Experience implementing workflow automation and AI-enabled business solutions. The successful candidate should have strong knowledge of: • IT infrastructure and networking., • Microsoft 365 and cloud technologies., • Cybersecurity and information security., • Endpoint management and device security., • Server and network administration., • Backup and disaster recovery., • IT service management., • IT asset and licence management., • Systems integration and implementation., • IT governance and risk management., • Data protection and information security principles., • AI technologies, automation and emerging technology., • AI governance, responsible AI use and technology risk., • Technology procurement and vendor management., • IT project management., • Digital transformation and process improvement., • Strategic thinking and the ability to translate organisational objectives into an effective IT strategy., • Strong people management and leadership skills., • Excellent problem-solving and analytical ability., • Ability to prioritise competing demands and manage multiple projects., • Excellent communication and stakeholder management skills., • Commercial awareness and understanding of IT budgets and value for money., • Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences., • Strong organisational and project management skills., • Ability to work effectively under pressure and respond to critical incidents., • Proactive approach to identifying risks and opportunities., • Ability to lead organisational change and digital transformation., • Ability to communicate the benefits, limitations and risks associated with AI and automation., • Commitment to continuous improvement and service excellence., • Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience., • ITIL certification., • Cybersecurity or information security qualification., • Microsoft or other relevant technology certifications., • Project management qualification such as PRINCE2, Agile or equivalent., • Relevant AI, automation or digital transformation qualification or certification. Performance in the role will be assessed against agreed objectives, including: • IT service availability and reliability., • IT support response and performance., • User satisfaction with IT services., • Cybersecurity and information security performance., • Staff completion and effectiveness of IT and cybersecurity awareness training., • Reduction in cybersecurity awareness-related risks and incidents., • Successful delivery of IT projects., • Successful implementation of AI and automation initiatives., • Measurable efficiency and productivity improvements resulting from automation and AI., • IT budget management and cost efficiency., • Infrastructure reliability and lifecycle management., • Effective governance and responsible adoption of AI technologies., • Continuous improvement and digital transformation initiatives. UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity. We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role. Applicants must have right to work in the UK. All applications must be submitted online through the official UKMC careers page. Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process. #J-18808-Ljbffr

Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. • Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group., • Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation., • Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements., • Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience., • Lead the development of IT policies, procedures, standards and governance frameworks., • Ensure that IT services are scalable and capable of supporting organisational growth., • Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements., • Identify emerging technologies and assess their potential value to UKMC and Unibridge Group., • Provide effective leadership and management of the IT department., • Directly manage and support the ITR Manager and all IT Support Technicians., • Define clear responsibilities, objectives and performance expectations for the IT team., • Conduct regular one-to-one meetings, performance reviews and development discussions., • Identify training and professional development requirements within the IT team., • Ensure appropriate staffing levels and resource allocation across IT services., • Promote a proactive, customer-focused and professional IT service culture., • Manage workload, priorities and escalation processes across the IT function., • Develop and implement an organisation-wide IT training and awareness programme for staff., • Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced., • Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology., • Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate., • Ensure staff understand their responsibilities for protecting organisational, staff and student information., • Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management., • Develop guidance and training materials to support staff in using IT systems securely and effectively., • Promote a culture of security awareness, responsible technology use and continuous learning across the organisation., • Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services., • Ensure systems are reliable, secure, appropriately maintained and fit for purpose., • Oversee the installation, configuration, maintenance and replacement of IT hardware and software., • Ensure appropriate monitoring of infrastructure and systems performance., • Develop and maintain effective backup, disaster recovery and business continuity arrangements., • Oversee IT asset management and lifecycle planning., • Ensure IT systems are appropriately documented and maintained., • Review and improve infrastructure to support multiple campuses, offices and operational locations., • Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented., • Identify, assess and manage IT security risks and vulnerabilities., • Ensure appropriate protection of organisational, staff and student information., • Establish and maintain cybersecurity policies, procedures and controls., • Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures., • Ensure appropriate response procedures are in place for cybersecurity incidents., • Lead or coordinate investigations into significant IT security incidents., • Promote cybersecurity awareness and good security practices across the organisation., • Ensure IT practices support applicable data protection and information security requirements., • Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes., • Ensure the IT department provides an efficient, responsive and professional service to staff and students., • Establish appropriate service standards, escalation procedures and response times., • Monitor IT support performance, service levels and recurring issues., • Identify opportunities to reduce recurring incidents and improve first-time resolution., • Ensure appropriate ticketing and IT service management processes are followed., • Develop a proactive approach to preventative maintenance and service improvement., • Develop and implement an AI and automation strategy aligned with the wider business and IT strategy., • Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery., • Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration., • Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group., • Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security., • Work with departments across the organisation to identify practical opportunities for AI adoption and process automation., • Support staff in understanding how AI and automation can be used effectively and responsibly within their roles., • Develop guidance, training and awareness initiatives to support appropriate use of AI technologies., • Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment., • Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience., • Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training., • Measure the impact and benefits of AI, automation and digital transformation initiatives., • Evaluate existing systems and identify opportunities for improvement and automation., • Lead or support the implementation of new technology platforms and IT systems., • Ensure technology projects are appropriately planned, resourced and delivered., • Work with internal stakeholders to understand business and operational requirements., • Assess the impact of new technologies on existing systems and processes., • Support digital transformation initiatives across UKMC and Unibridge Group., • Ensure appropriate testing, documentation, training and change management when introducing new systems., • Lead and oversee major IT projects from initial requirements through to implementation., • Develop project plans, budgets, timelines and resource requirements., • Coordinate internal teams, external suppliers and stakeholders., • Monitor project progress, risks, dependencies and budgets., • Ensure projects are delivered to agreed quality, time and cost requirements., • Conduct post-implementation reviews and identify lessons learned., • Manage relationships with external IT suppliers, technology partners and service providers., • Review supplier performance and ensure agreed service levels are achieved., • Negotiate and manage IT contracts, licences and service agreements where appropriate., • Obtain and evaluate quotations for IT equipment, services and technology solutions., • Ensure value for money across IT expenditure., • Maintain an accurate record of IT contracts, licences and renewal dates., • Identify opportunities to consolidate suppliers and reduce unnecessary expenditure., • Develop and manage the annual IT budget in conjunction with senior management and Finance., • Monitor IT expenditure and ensure spending remains within approved budgets., • Develop business cases for significant technology investments., • Ensure appropriate procurement processes are followed., • Identify opportunities to improve value for money and reduce unnecessary IT costs., • Plan for future capital expenditure, infrastructure replacement and technology investment., • Ensure IT policies and procedures are documented, implemented and regularly reviewed., • Maintain appropriate IT risk registers and mitigation plans., • Ensure appropriate controls are in place for user access, permissions and account management., • Support compliance with applicable data protection, information security and regulatory requirements., • Maintain appropriate records and documentation relating to IT systems and infrastructure., • Work with HR, Compliance and senior management on IT-related organisational policies and risks., • Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation., • Establish appropriate governance for the use of AI, automation and emerging technologies., • Develop, maintain and regularly test IT disaster recovery and business continuity plans., • Ensure critical systems have appropriate backup and recovery arrangements., • Identify critical IT dependencies and potential points of failure., • Coordinate IT responses to major outages, incidents and emergencies., • Ensure lessons learned from significant incidents are incorporated into future improvements., • Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments., • Act as the senior point of escalation for significant IT issues., • Communicate technical information clearly to non-technical stakeholders., • Develop strong relationships with internal users and understand their technology requirements., • Ensure IT decisions consider organisational, operational, financial and user requirements., • Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services., • Significant experience working in a senior IT management or IT leadership position., • Proven experience managing an IT support function and technical teams., • Experience managing IT infrastructure across multiple locations or sites., • Experience managing IT projects and technology implementations., • Strong understanding of IT infrastructure, networks, systems and cloud technologies., • Experience with cybersecurity, information security and IT risk management., • Experience managing external IT suppliers and technology partners., • Experience managing IT budgets and technology expenditure., • Experience developing and implementing IT strategies and policies., • Demonstrable experience of managing, developing and motivating IT professionals., • Experience developing or delivering staff IT training and cybersecurity awareness programmes., • Experience identifying opportunities for AI adoption, automation or digital transformation., • Experience implementing technology solutions that improve operational efficiency and business processes., • Experience working within the education sector, higher education or a multi-site organisation., • Experience supporting Microsoft 365 environments and cloud-based technologies., • Experience with IT service management frameworks such as ITIL., • Experience with cybersecurity frameworks and industry best practice., • Experience implementing or managing enterprise systems and SaaS platforms., • Experience leading digital transformation programmes., • Experience managing IT services across multiple campuses or geographically dispersed locations., • Experience developing organisational AI policies, governance frameworks or responsible AI practices., • Experience implementing workflow automation and AI-enabled business solutions. The successful candidate should have strong knowledge of: • IT infrastructure and networking., • Microsoft 365 and cloud technologies., • Cybersecurity and information security., • Endpoint management and device security., • Server and network administration., • Backup and disaster recovery., • IT service management., • IT asset and licence management., • Systems integration and implementation., • IT governance and risk management., • Data protection and information security principles., • AI technologies, automation and emerging technology., • AI governance, responsible AI use and technology risk., • Technology procurement and vendor management., • IT project management., • Digital transformation and process improvement., • Strategic thinking and the ability to translate organisational objectives into an effective IT strategy., • Strong people management and leadership skills., • Excellent problem-solving and analytical ability., • Ability to prioritise competing demands and manage multiple projects., • Excellent communication and stakeholder management skills., • Commercial awareness and understanding of IT budgets and value for money., • Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences., • Strong organisational and project management skills., • Ability to work effectively under pressure and respond to critical incidents., • Proactive approach to identifying risks and opportunities., • Ability to lead organisational change and digital transformation., • Ability to communicate the benefits, limitations and risks associated with AI and automation., • Commitment to continuous improvement and service excellence., • Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience., • ITIL certification., • Cybersecurity or information security qualification., • Microsoft or other relevant technology certifications., • Project management qualification such as PRINCE2, Agile or equivalent., • Relevant AI, automation or digital transformation qualification or certification. Performance in the role will be assessed against agreed objectives, including: • IT service availability and reliability., • IT support response and performance., • User satisfaction with IT services., • Cybersecurity and information security performance., • Staff completion and effectiveness of IT and cybersecurity awareness training., • Reduction in cybersecurity awareness-related risks and incidents., • Successful delivery of IT projects., • Successful implementation of AI and automation initiatives., • Measurable efficiency and productivity improvements resulting from automation and AI., • IT budget management and cost efficiency., • Infrastructure reliability and lifecycle management., • Effective governance and responsible adoption of AI technologies., • Continuous improvement and digital transformation initiatives. UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity. We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role. Applicants must have right to work in the UK. All applications must be submitted online through the official UKMC careers page. Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process. #J-18808-Ljbffr

Direct Reports: IT Manager and IT Support Technicians Location: Manchester / UKMC & Unibridge Group locations Employment Type: Full-time Proposed Start Date: ASAP Working Pattern: 9am to 5pm / Monday to Friday UK Management College (UKMC) and the wider Unibridge Group are committed to providing a high-quality educational experience supported by effective, reliable, secure and innovative technology. The Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team, manage the ITR Manager and IT Support Technicians, and work closely with the Group CEO, CEO UKMC, COO, Executive Leadership Team and other departments to ensure that IT is aligned with organisational priorities and supports the continued growth and development of UKMC and Unibridge Group. The Head of IT will be responsible for the overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure and user-focused IT environment, ensuring that staff and students have access to the technology, systems and support required to operate effectively. The Head of IT will also provide expert advice to the Group CEO, CEO UKMC, COO, Executive Leadership Team and senior management on IT strategy, technology investment, cybersecurity, AI adoption, digital transformation, risk and business continuity. • Develop and implement a comprehensive IT strategy aligned with the strategic objectives of UKMC and Unibridge Group., • Provide strategic advice and recommendations to the Group CEO, CEO UKMC, COO and senior leadership team on technology, infrastructure, cybersecurity, AI and digital transformation., • Develop and maintain an IT roadmap covering infrastructure, systems, applications, cybersecurity, automation, AI and future technology requirements., • Identify opportunities for technology to improve operational efficiency, staff productivity and the student experience., • Lead the development of IT policies, procedures, standards and governance frameworks., • Ensure that IT services are scalable and capable of supporting organisational growth., • Establish appropriate IT performance indicators and regularly report on performance, risks and service improvements., • Identify emerging technologies and assess their potential value to UKMC and Unibridge Group., • Provide effective leadership and management of the IT department., • Directly manage and support the ITR Manager and all IT Support Technicians., • Define clear responsibilities, objectives and performance expectations for the IT team., • Conduct regular one-to-one meetings, performance reviews and development discussions., • Identify training and professional development requirements within the IT team., • Ensure appropriate staffing levels and resource allocation across IT services., • Promote a proactive, customer-focused and professional IT service culture., • Manage workload, priorities and escalation processes across the IT function., • Develop and implement an organisation-wide IT training and awareness programme for staff., • Ensure staff receive appropriate training when new IT systems, software, platforms or processes are introduced., • Develop regular cybersecurity awareness training covering areas such as phishing, password security, multi-factor authentication, social engineering, data protection and safe use of technology., • Conduct or coordinate regular cybersecurity awareness campaigns and simulated phishing exercises where appropriate., • Ensure staff understand their responsibilities for protecting organisational, staff and student information., • Monitor staff participation in mandatory IT and cybersecurity training and report completion levels to senior management., • Develop guidance and training materials to support staff in using IT systems securely and effectively., • Promote a culture of security awareness, responsible technology use and continuous learning across the organisation., • Oversee the organisation's IT infrastructure, including networks, servers, endpoints, hardware, software and cloud services., • Ensure systems are reliable, secure, appropriately maintained and fit for purpose., • Oversee the installation, configuration, maintenance and replacement of IT hardware and software., • Ensure appropriate monitoring of infrastructure and systems performance., • Develop and maintain effective backup, disaster recovery and business continuity arrangements., • Oversee IT asset management and lifecycle planning., • Ensure IT systems are appropriately documented and maintained., • Review and improve infrastructure to support multiple campuses, offices and operational locations., • Lead the organisation's cybersecurity strategy and ensure appropriate security controls are implemented., • Identify, assess and manage IT security risks and vulnerabilities., • Ensure appropriate protection of organisational, staff and student information., • Establish and maintain cybersecurity policies, procedures and controls., • Oversee security monitoring, access controls, endpoint protection, authentication and other relevant security measures., • Ensure appropriate response procedures are in place for cybersecurity incidents., • Lead or coordinate investigations into significant IT security incidents., • Promote cybersecurity awareness and good security practices across the organisation., • Ensure IT practices support applicable data protection and information security requirements., • Work with HR and senior management to ensure cybersecurity training and awareness requirements are incorporated into staff development and onboarding processes., • Ensure the IT department provides an efficient, responsive and professional service to staff and students., • Establish appropriate service standards, escalation procedures and response times., • Monitor IT support performance, service levels and recurring issues., • Identify opportunities to reduce recurring incidents and improve first-time resolution., • Ensure appropriate ticketing and IT service management processes are followed., • Develop a proactive approach to preventative maintenance and service improvement., • Develop and implement an AI and automation strategy aligned with the wider business and IT strategy., • Identify opportunities to use artificial intelligence, automation and emerging technologies to improve operational efficiency, productivity and service delivery., • Assess business processes that could benefit from workflow automation, AI-enabled tools or system integration., • Lead the evaluation, implementation and governance of appropriate AI technologies across UKMC and Unibridge Group., • Establish appropriate controls for the responsible and secure use of AI, including data protection, access controls, confidentiality and information security., • Work with departments across the organisation to identify practical opportunities for AI adoption and process automation., • Support staff in understanding how AI and automation can be used effectively and responsibly within their roles., • Develop guidance, training and awareness initiatives to support appropriate use of AI technologies., • Monitor developments in AI and emerging technologies and advise senior management on opportunities, risks and potential investment., • Lead technology-enabled transformation programmes designed to improve organisational processes, reduce manual administration and enhance the user experience., • Ensure AI and automation projects are appropriately tested, documented and supported by change management and staff training., • Measure the impact and benefits of AI, automation and digital transformation initiatives., • Evaluate existing systems and identify opportunities for improvement and automation., • Lead or support the implementation of new technology platforms and IT systems., • Ensure technology projects are appropriately planned, resourced and delivered., • Work with internal stakeholders to understand business and operational requirements., • Assess the impact of new technologies on existing systems and processes., • Support digital transformation initiatives across UKMC and Unibridge Group., • Ensure appropriate testing, documentation, training and change management when introducing new systems., • Lead and oversee major IT projects from initial requirements through to implementation., • Develop project plans, budgets, timelines and resource requirements., • Coordinate internal teams, external suppliers and stakeholders., • Monitor project progress, risks, dependencies and budgets., • Ensure projects are delivered to agreed quality, time and cost requirements., • Conduct post-implementation reviews and identify lessons learned., • Manage relationships with external IT suppliers, technology partners and service providers., • Review supplier performance and ensure agreed service levels are achieved., • Negotiate and manage IT contracts, licences and service agreements where appropriate., • Obtain and evaluate quotations for IT equipment, services and technology solutions., • Ensure value for money across IT expenditure., • Maintain an accurate record of IT contracts, licences and renewal dates., • Identify opportunities to consolidate suppliers and reduce unnecessary expenditure., • Develop and manage the annual IT budget in conjunction with senior management and Finance., • Monitor IT expenditure and ensure spending remains within approved budgets., • Develop business cases for significant technology investments., • Ensure appropriate procurement processes are followed., • Identify opportunities to improve value for money and reduce unnecessary IT costs., • Plan for future capital expenditure, infrastructure replacement and technology investment., • Ensure IT policies and procedures are documented, implemented and regularly reviewed., • Maintain appropriate IT risk registers and mitigation plans., • Ensure appropriate controls are in place for user access, permissions and account management., • Support compliance with applicable data protection, information security and regulatory requirements., • Maintain appropriate records and documentation relating to IT systems and infrastructure., • Work with HR, Compliance and senior management on IT-related organisational policies and risks., • Ensure appropriate processes are in place for staff joining, changing roles and leaving the organisation., • Establish appropriate governance for the use of AI, automation and emerging technologies., • Develop, maintain and regularly test IT disaster recovery and business continuity plans., • Ensure critical systems have appropriate backup and recovery arrangements., • Identify critical IT dependencies and potential points of failure., • Coordinate IT responses to major outages, incidents and emergencies., • Ensure lessons learned from significant incidents are incorporated into future improvements., • Work closely with senior management, HR, Finance, Academic, Student Services, Marketing and other departments., • Act as the senior point of escalation for significant IT issues., • Communicate technical information clearly to non-technical stakeholders., • Develop strong relationships with internal users and understand their technology requirements., • Ensure IT decisions consider organisational, operational, financial and user requirements., • Work collaboratively with departmental leaders to identify opportunities for technology, AI and automation to improve services., • Significant experience working in a senior IT management or IT leadership position., • Proven experience managing an IT support function and technical teams., • Experience managing IT infrastructure across multiple locations or sites., • Experience managing IT projects and technology implementations., • Strong understanding of IT infrastructure, networks, systems and cloud technologies., • Experience with cybersecurity, information security and IT risk management., • Experience managing external IT suppliers and technology partners., • Experience managing IT budgets and technology expenditure., • Experience developing and implementing IT strategies and policies., • Demonstrable experience of managing, developing and motivating IT professionals., • Experience developing or delivering staff IT training and cybersecurity awareness programmes., • Experience identifying opportunities for AI adoption, automation or digital transformation., • Experience implementing technology solutions that improve operational efficiency and business processes., • Experience working within the education sector, higher education or a multi-site organisation., • Experience supporting Microsoft 365 environments and cloud-based technologies., • Experience with IT service management frameworks such as ITIL., • Experience with cybersecurity frameworks and industry best practice., • Experience implementing or managing enterprise systems and SaaS platforms., • Experience leading digital transformation programmes., • Experience managing IT services across multiple campuses or geographically dispersed locations., • Experience developing organisational AI policies, governance frameworks or responsible AI practices., • Experience implementing workflow automation and AI-enabled business solutions. The successful candidate should have strong knowledge of: • IT infrastructure and networking., • Microsoft 365 and cloud technologies., • Cybersecurity and information security., • Endpoint management and device security., • Server and network administration., • Backup and disaster recovery., • IT service management., • IT asset and licence management., • Systems integration and implementation., • IT governance and risk management., • Data protection and information security principles., • AI technologies, automation and emerging technology., • AI governance, responsible AI use and technology risk., • Technology procurement and vendor management., • IT project management., • Digital transformation and process improvement., • Strategic thinking and the ability to translate organisational objectives into an effective IT strategy., • Strong people management and leadership skills., • Excellent problem-solving and analytical ability., • Ability to prioritise competing demands and manage multiple projects., • Excellent communication and stakeholder management skills., • Commercial awareness and understanding of IT budgets and value for money., • Ability to manage complex technical issues and communicate solutions clearly to non-technical audiences., • Strong organisational and project management skills., • Ability to work effectively under pressure and respond to critical incidents., • Proactive approach to identifying risks and opportunities., • Ability to lead organisational change and digital transformation., • Ability to communicate the benefits, limitations and risks associated with AI and automation., • Commitment to continuous improvement and service excellence., • Degree-level qualification in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience., • ITIL certification., • Cybersecurity or information security qualification., • Microsoft or other relevant technology certifications., • Project management qualification such as PRINCE2, Agile or equivalent., • Relevant AI, automation or digital transformation qualification or certification. Performance in the role will be assessed against agreed objectives, including: • IT service availability and reliability., • IT support response and performance., • User satisfaction with IT services., • Cybersecurity and information security performance., • Staff completion and effectiveness of IT and cybersecurity awareness training., • Reduction in cybersecurity awareness-related risks and incidents., • Successful delivery of IT projects., • Successful implementation of AI and automation initiatives., • Measurable efficiency and productivity improvements resulting from automation and AI., • IT budget management and cost efficiency., • Infrastructure reliability and lifecycle management., • Effective governance and responsible adoption of AI technologies., • Continuous improvement and digital transformation initiatives. UK Management College and Unibridge Group are committed to creating an inclusive working environment and are dedicated to equality of opportunity. We welcome applications from candidates with diverse backgrounds and experience. Recruitment and selection decisions will be based on qualifications, skills, experience and suitability for the role. Applicants must have right to work in the UK. All applications must be submitted online through the official UKMC careers page. Applications or CVs submitted through alternative routes may not be considered and candidates may be asked to apply through the official recruitment process. #J-18808-Ljbffr

Who we are For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs. The role ProPharma is currently expanding its Compliance and Quality Assurance team with its newest Permanent auditor which can be based in any of our Eastern European hubs (remote based in Serbia, Croatia, Bulgaria or Bosnia). This is a newly created position within our organisation at its key focus will be to audit clients in Computer System Validation, AI Assurance & Data Integrity across the EMEA. Responsibilities Conduct Audits of Pharmaceutical, medical device, clinical, and software development organizations for compliance with health authority regulations applicable to computer systems, artificial intelligence, data integrityConduct gap assessments and provide remediation guidance for compliance with health authority regulations applicable to computer system, artificial intelligence, and data integrityAuthoring policies, procedures, and work instructions compliance with health authority regulations applicable to computer system, artificial intelligence, and data integrityProvide clients with advice and guidance on computer system validation, AI compliance, and data integrity compliance approaches. Manage teams of internal resources in executing these strategies.Assist in developing and maintaining internal procedures and tools for delivery of CSV, AI assurance, and data integrity services.Develop and deliver original CSV content on current topics impacting the area of Computer System Validation, AI compliance, and electronic data integrity. Examples include blogs, training materials, webinars.Teach computer system validation, software/AI quality compliance, and data integrity classes, as needed.Participate in development of business strategies for growth of ProPharma’s CSV, AI Assurance, and Data Integrity practice.Assist in development of the Marketing and Sales materials.Assist in Business Development activities.Assist Operations in staffing client projects.Lead interviews of ProPharma Group candidates.Some travel required.Other duties as assigned. Required skills and experienceEducated to a BSc or higher within a life-sciences or related discipline to the roleCertified auditorMinimum 10 years auditing experience. At least 30 audits in one or more of these areas: Computer System Validation (CSV), IT GxP compliance, AI GxP compliance, electronic data integrity.Minimum 15 years in Pharma/Med Device industryFluent in English and ideally one other EU languageExperience in the validation of all computer system categories: automation control, laboratory systems, quality management systems, ERPs, clinical trial and pharmacovigilance applications.Experience in validation of multiple system delivery models including SaaS, PaaS, IaaS, and On Prem.Basic understanding of AI use cases and emerging GxP compliance requirementsExperience in authoring policies and procedures (SOPs).Experience conducting audits and gap assessments.Experience managing internal personnel, contract resources, and projects.Expert knowledge of FDA 21 CFR 11, EU Annex 11 and supporting guidance documents.Expert knowledge of FDA, EU, and MHRA GxP regulations and supporting documents, such as those from ICH and PIC/S.Expert knowledge of industry best practices such as GAMP5, ANSI standards (S-95, S-88), and ASTM (E2500).Expert knowledge of Data Integrity guidance documents, such as those from the US FDA, EMA, MHRA, PIC/S, and WHO.Proficiency public speaking via in person and online forums. Additional Information We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed. All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether youre successful or not. Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.

Location: Manchester,M1 7BL (Hybrid - 3 days/week in office) Salary: £52,500 £62,500 + 10% Annual Share Allowance Contract Type: Full-time (37.5 hrs) or 30-hour flexible week Closing Date: 25 August 2026 You've probably heard of Autotrader, but do you know what we're all about? We're the most trusted, most visited automotive marketplace in the UK. A heritage brand and a tech bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but were also the place for pretty much everything else on wheels, from e-bikes to caravans. In the automotive world, change is a constant, thats why we take our job of untangling the complex car-buying journey very seriously. At our core, were all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together. Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you. Key Benefits & Perks • Financial Rewards: £52,500 £62,500 base salary, plus 10% of your salary in shares awarded annually (vesting over 3 years to sell or hold)., • Generous Leave: 28 days annual leave + bank holidays + half-day closures on Christmas Eve and New Years Eve., • Strong Pension: 7% employer contribution matched with a 5% employee contribution., • Flexible Working (Connected Working): Hybrid model combining a minimum of 3 days per week in the office with work-from-home flexibility., • Work From Anywhere Periods: Dedicated remote-first periods in summer and winter allowing you to work remotely anywhere in the UK or from select overseas locations., • Comprehensive Healthcare & Wellbeing: Private medical cover, online GP and dentist access, plus specialist support for assisted fertility, menopause, period care plans, and gender dysphoria., • Additional Perks: Car salary sacrifice scheme, share-save options, and our tailored Great Start new-starter induction programme. About the Role We are looking for an experienced Payroll Manager to lead our end-to-end payroll operations, ensuring our 1,200+ colleagues across four entities are paid accurately and on time. You will own the monthly UK payroll process and manage our operational relationship with our managed payroll service provider, HiBob. As part of our FTSE 100 business, you will be trusted to take ownership and get stuck into the details. You'll evaluate existing workflows, strengthen internal controls, and continuously find ways to make payroll simpler, more efficient, and scalable. What Youll Do • Payroll Execution: Lead and sign off monthly UK payroll, reviewing outputs and variances to ensure 100% accurate and timely payments., • Provider Management: Own the payroll relationship with HiBob, holding them accountable to high service delivery standards and driving continuous improvement., • Team Leadership: Lead, coach, and develop our Payroll Specialist in an inclusive environmentsetting clear expectations, building capability, and acting as a role model for our values., • Compliance & Governance: Maintain robust payroll controls in line with UK tax, pension, and statutory requirements (PAYE, NIC, SMP, SSP, pension auto-enrolment, HMRC year-end reporting, and GDPR)., • Audit & Reconciliations: Partner with Internal Controls and external auditors on statutory/internal audits, while collaborating with Finance on payroll journals and balance sheet reconciliations., • Cross-Functional Collaboration: Partner with People & Culture on starters, leavers, benefits, and salary changes., • Pensions & Benefits: Oversee monthly pension submissions and support the accurate administration of employee benefits and share schemes., • Colleague Support: Serve as the escalation point for complex or sensitive payroll queries, providing clear and supportive guidance on pay, tax, and deductions., • Process Optimisation: Identify ways to reduce manual tasks, streamline operations, and reinforce controls., • Finance Community: Actively participate in the wider Finance team, sharing payroll expertise and supporting business-wide initiatives. What we're looking for • Experience owning end-to-end payroll operations at a similar level, whether in a dedicated payroll position or a broader role with significant payroll responsibility., • Strong knowledge of UK payroll legislation, current tax regulations, pension auto-enrolment and payroll accounting., • Experience working with a modern Payroll system (we use HiBob) and managing the relationship with a managed payroll provider., • Intermediate Excel skills, including VLOOKUPs and pivot tables., • A strong controls mindset and the judgement and attention to detail to confidently sign off payroll., • Experience overseeing UK Workplace Pensions under auto-enrolment rules and practical knowledge of statutory Benefit-in-Kind (BiK) administration, including the transition from traditional P11D/P11D(b) reporting to real-time Payrolled Benefits (Class 1A NICs), • Experience managing or supporting others. You lead by example balancing people needs with business outcomes and are passionate about building an inclusive, supportive environment, • Clear, concise and confident communication skills, especially when explaining complex payroll matters., • Great stakeholder management with the ability to build strong relationships across different teams, senior leaders and external providers., • A drive to keep improving how things work and the confidence to challenge established processes when you see a better way., • A CIPP or equivalent payroll qualification would be useful, but it isnt essential., • Familiarity with the payroll tax treatment of share schemes, specifically managing PAYE and Class 1 NIC liabilities would be useful, but it isnt essential During our application process, you will be asked two questions to help us learn more about you and how you align with our values. These will be used as part of our selection criteria, to determine if we progress your application further. Desirable (Nice to Have): • A CIPP or equivalent professional payroll qualification., • Familiarity with the payroll tax treatment of share schemes (specifically managing PAYE and Class 1 NIC liabilities). JBRP1_UKTJ

Job Title: Community Manager Location: South Manchester Salary: up to £30,000 (pro rata) Role: Permanent – Part-time The Opportunity We’re working with a fast-growing property business to recruit a Community Manager to take ownership of a defined portfolio across South Manchester. This is a highly autonomous, field-based role where you’ll manage the full tenant journey, from initial enquiry through to move-in and ongoing experience, ensuring properties are let quickly, maintained to a high standard, and tenants are well supported. If you enjoy being out in the field, meeting people, and running your own patch, this is a fantastic opportunity to step into a role with genuine flexibility and long-term growth potential. The Role You’ll take responsibility for a portfolio of multi-let residential properties, managing everything from first enquiry to settled tenancy. Key responsibilities include: · Managing the full enquiry pipeline, responding promptly and booking viewings efficiently · Conducting property viewings and presenting rooms in a professional and engaging way · Processing offers quickly and progressing applicants through to move-in · Ensuring rooms are prepared, clean, and ready for new tenants within tight turnaround times · Carrying out regular property inspections and identifying issues early · Supporting compliance processes, including right to rent checks and record keeping · Acting as the main point of contact for tenants, landlords, and local stakeholders · You will effectively “own” your patch—building strong relationships and ensuring a high standard of service across your portfolio How You’ll Work · Field-based role covering South Manchester, with travel required · Flexible working pattern across the week, including some evenings and occasional weekends · Full ownership of your diary and workload · Regular team interaction and support from central operations · Use of property management systems and platforms to manage activity What’s In It For You? · Competitive salary with mileage paid · Flexible working hours to fit around your lifestyle · High levels of autonomy and ownership · Opportunity to grow with a rapidly expanding business · Clear progression potential as the portfolio scales About You We’re looking for someone who thrives working independently, enjoys dealing with people, and takes pride in delivering a great service. You’ll ideally have: · Experience in property, lettings, or a customer-facing field-based role · Strong organisational skills and the ability to manage your own schedule effectively · Excellent communication and relationship-building skills · A proactive, “get things sorted” mindset · Confidence working independently and managing multiple priorities · A full UK driving licence and access to your own vehicle This Community Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query

Recruitment Resourcer / Candidate Manager Prospero Teaching - Manchester Are you a people-focused professional who thrives on building relationships and spotting talent? Looking to start or develop your career in recruitment with a market-leading education specialist? Prospero Teaching is looking for a Recruitment Resourcer / Candidate Manager to join our growing Manchester team. This is a fantastic opportunity to play a key role in helping schools find exceptional teachers, teaching assistants, tutors and support staff while delivering an outstanding candidate experience. Whether you have recruitment experience or come from a customer-facing, sales, education or administration background, we'll provide the training and support you need to succeed. About Prospero Teaching Established in 2000, Prospero Teaching is an award-winning education recruitment agency with offices across the UK, Canada, Australia and New Zealand. We work closely with schools, academies and multi-academy trusts to provide high-quality teaching and support staff across Primary, Secondary, SEND and Alternative Provision settings. Our people are at the heart of everything we do, and we pride ourselves on offering genuine career progression, industry-leading training and a supportive team environment. The Role As a Recruitment Resourcer / Candidate Manager, you will be responsible for sourcing, attracting and managing education professionals throughout their recruitment journey. Working closely with our consultants, you will ensure we have a strong pipeline of high-quality candidates ready to support our partner schools. Key Responsibilities Actively source and attract teachers, teaching assistants, tutors and support staff through various recruitment channels. Search internal databases, job boards, LinkedIn and other platforms to identify suitable candidates. Conduct candidate screening calls and interviews. Manage candidate registrations and maintain accurate records within our CRM system. Build strong relationships with candidates and provide a first-class recruitment experience. Write and post engaging job advertisements across multiple platforms. Work closely with consultants to understand client requirements and candidate demand. Support the compliance process, including obtaining references and required documentation. Match suitable candidates to school vacancies and specific client requirements. Attend university careers events, networking opportunities and recruitment campaigns when required. Stay informed of developments within the education sector and recruitment market.About You We are looking for someone who is: Confident and professional on the phone. A strong communicator with excellent interpersonal skills. Highly organised with great attention to detail. Motivated, proactive and driven to achieve results. Comfortable working in a fast-paced environment. Able to build rapport quickly and maintain strong relationships. Experienced in recruitment, resourcing, sales, customer service or administration (desirable but not essential). Competent using Microsoft Office and online recruitment tools.What We Offer Competitive basic salary. Uncapped bonus structure. Industry-leading training and development. Clear career progression opportunities. Supportive and ambitious team environment. Company incentives and rewards. Modern city-centre office location. Pension scheme and additional employee benefits.Join Us If you're looking for an exciting opportunity to build a successful career with a market-leading recruitment business, we'd love to hear from you. Apply today and become part of the Prospero Teaching success story. IND-INT

Ecommerce Executive Manchester - Hybrid working Salary: Circa £30,000 - £35,000 plus bonus potential The Opportunity: We are proud to be working closely with a growing international consumer ecommerce business is looking for a commercially minded Ecommerce Executive to help expand its direct-to-consumer sales across international markets. Working closely with the Head of Marketing, General Manager and wider commercial team, you will support the growth of websites serving customers across the UK, Europe, North America and other priority territories. This is a hands-on role covering website trading, digital acquisition, merchandising, promotions and customer retention. It would suit someone who enjoys taking ownership, analysing performance and turning ideas into measurable growth. Key responsibilities: Support the delivery of international e-commerce growth plans. Manage website trading, product merchandising, pricing and promotional activity. Coordinate product launches, campaigns and seasonal trading events. Grow qualified traffic through paid media, CRM, SEO, affiliates and partnerships. Improve conversion rate, average order value, repeat purchase and customer lifetime value. Adapt website content and customer journeys for different international markets. Analyse sales, customer and marketing performance, recommending clear actions. Monitor competitors, pricing and market trends. Work with marketing, product, customer-service, logistics and supply-chain teams. Support improvements to payments, delivery, returns and the overall customer experience. About you: Previous experience in e-commerce, digital trading or online retail. Good understanding of website merchandising and digital marketing channels. Commercially aware and comfortable working with sales and marketing data. Experience using an e-commerce platform such as Shopify would be beneficial. Strong organisational skills and the ability to manage multiple priorities. Proactive, analytical and comfortable taking ownership of projects. Experience of international or cross-border e-commerce would be advantageous. Additional language skills would be welcomed but are not essential. What success looks like: Strong international revenue and contribution-margin growth. Improved website conversion and average order value. Efficient customer acquisition and marketing performance. Increased repeat purchase and customer retention. Successful market, campaign and product launches. This is an exciting time for this company with a brand-new high-performance team being built, it's your chance to be part of it! Please apply today! BH36929

Title: Business Development Manager Location: Manchester Salary: £38,000 - £52,000 + Car allowance The Client Our client are an established industrial supplies and distribution specialist, they supply a broad range of products to B2B customers, they are looking for a driven new business hunter to expand their customer base and grow active spend across our product range. The role of Business Development Manager / Business Development Executive As Business Development Manager, you will enjoy contacting prospects, spotting opportunities to add value, developing compelling proposals and closing deals to secure new business and drive growth. This is strictly a new business role, not account management. Your focus will be on identifying new prospects, converting them into open accounts, and building active spend against our quotes list and product basket. You will be confident selling B2B products and just as comfortable prospecting by phone and online as you are in face-to-face meetings. Knowledge of the utilities, telecoms, defence, transportation, manufacturing or engineering sectors is an advantage; your attitude and hunger to succeed are essential. Product knowledge of security or PPE products is particularly desirable. You will take ownership of your sales pipeline, working closely with internal product specialists, manufacturers and suppliers, and thinking strategically about how we can help customers reduce costs and improve efficiency. With a hunter mentality and a proven track record of winning new business, you will have the freedom to use your own initiative, backed by the support of our commercial, product and sales support teams. As one of the first people a prospective customer meets, you will represent the brand professionally and confidently at every level, from cold calls through to presenting to Heads of Procurement at large blue-chip organisations. Key Responsibilities of the Business Development Manager / Business Development Executive Identify potential customers in key target sectors, developing and maintaining a targeted sales pipeline to consistently initiate contact and win new business. Understand customer requirements and the competitive environment, identifying where we can maximise customer value and develop long-term customer relationships. Produce and present tailored quotations, proposals and presentations that meet customer needs and profitability targets. Use market awareness and product knowledge to provide prospective customers with detailed information and compelling proposals to secure new accounts. Negotiate sales and contractual terms of business with customers and where required with suppliers, using pricing structures to win and maintain profitable long-term accounts. Regularly update company systems, detailing prospecting activity, sales pipeline and outcomes. Travel to appointments across the UK as required, with up to two nights away per week. Represent the company at customer and industry events, networking and following up to build contacts with decision makers and achieve opportunities to quote. What You Will Bring A minimum of 3 years' proven experience in new business development or a lead-generation sales role, ideally selling into utilities, telecoms or defence markets. Security and/or PPE sector knowledge is highly desirable. A demonstrable track record of achieving financial objectives and targets through winning new business. Experience selling products in a B2B environment, ideally with exposure to high-level procurement teams. The ability to source products to meet customer requirements. A degree or HND-level qualification. The ability to develop business opportunities across multiple market sectors, including utilities, manufacturing, transportation and defence. Full UK driving licence with willingness to travel and stay overnight when required. What's on Offer: Competitive Salary 25 Days Holiday Pension Scheme Monday to Friday 8:30 - 17:00 Onsite Parking Professional Development Collaborative Team Exciting Growth Potential Keywords: Sales Manager, Business Development Manager, Business Development Executive. BDM, Sales Executive Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards

Customer Service Specialist Department: Customer Contact Centre Reports to: Contact Centre Manager Location: Office based Hours: Typically 08:30–17:00, 5 days per week, with some Saturday's required. Role Overview At Panda, we value waste. We are looking for a Customer Service Specialist to join our Customer Contact Centre team. This role is the first point of contact for customers who get in touch with Panda by phone, email and Live Chat. You will help customers with queries about their waste services, resolve issues, provide clear information and support customers in using our digital tools and services. This is a great opportunity for someone who enjoys helping people, solving problems and working in a busy, customer-focused environment. Full contact centre training will be provided, so previous contact centre experience is not essential. Key Responsibilities As a Customer Service Specialist, you will: Handle inbound customer contacts through Panda’s contact centre phone lines, email and Live Chat Provide accurate information and support customers with service-related queries Guide customers through Panda’s digital tools, online services and processes Manage customer complaints with empathy, ownership and professionalism Maintain and update customer account records accurately in line with company procedures Record actions taken and ensure customer information is kept up to date Identify opportunities to improve the customer experience and share feedback with the wider team Advocate for and educate customers on digital tools and self-service options Work in line with relevant waste, service and compliance requirements Support the wider contact centre team to deliver a professional, consistent and helpful serviceAbout You We are looking for someone who is confident speaking with customers, comfortable using systems and motivated by delivering great service. You will have: Excellent communication and active listening skills A strong customer focus and a genuine passion for helping people A calm, professional and positive approach Good problem-solving skills Confidence using digital systems and the ability to learn new technology Resilience and adaptability in a busy contact centre environment Good organisation skills and the ability to manage multiple tasksDesirable Experience The following would be helpful, but is not essential: Experience in a customer service, contact centre or call handling role Experience using CRM or contact centre systems Ability to handle challenging calls with empathy and professionalism Experience supporting customers through digital tools or online processesTraining Full contact centre training will be provided. We are open to candidates with the right attitude, communication skills and willingness to learn. Why Join Panda? This Customer Service Specialist role is a great opportunity to join a busy, supportive team where you will play an important part in helping customers and keeping essential waste services running smoothly. You will be part of a business focused on service, sustainability, safety and continuous improvement. Join us on the journey. We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Experienced automotive IT Project Manager required Managing life cycle of projects start to end in similar background Good solid exp delivering volume of projects, deal with senior stakeholder, understand the governance Prince 2 qualified Must have experience of the software development lifecycles (SDLC) and management of third-party suppliers Compliance IT based project – components – BEV/Electric vehicle – battery passport – produce label/fact sheet out of IT systems (example of types of projects) Manage with technicality Understand development life cycle Level of automotive exp preferable * Must have – experience Prince 2, software delivery projects, strong general PM exp/skills Software experience Stakeholder – business, function owners, IT leadership Excellent package and opportunity. Call Rachel NOW or apply online with CV Library

Business Development Manager – Contamination Control Solutions Life Sciences & Cleanroom Manufacturing | North of England £55,000 - £65,000 Basic Salary + Uncapped Commission + Comprehensive Benefits Package Drive Growth. Open Doors. Shape Contamination Control Strategy. Are you a successful new business sales professional with experience selling into the Life Sciences, Pharmaceutical Manufacturing or Scientific sectors? Do you thrive on opening new accounts, developing strategic relationships and delivering consultative solutions rather than simply selling products? This is an outstanding opportunity to join a globally recognised market leader in contamination control and infection prevention solutions, supporting some of the world's most demanding manufacturing environments. With significant investment, innovative products and the backing of a publicly listed global organisation, this role offers exceptional career prospects for ambitious commercial professionals looking to make their mark. The Opportunity Working as part of a high-performing commercial team, you will be responsible for driving new business growth across pharmaceutical manufacturing, life sciences and cleanroom environments throughout the North of England. This is a genuine business development role with a strong emphasis on identifying opportunities, winning new customers and establishing long-term strategic partnerships. Success in opening new accounts will naturally evolve into strategic account development and key account management responsibilities as relationships mature. The Solution You will represent a comprehensive contamination control portfolio including: • Biocidal disinfectants, • Alcohol solutions, • Surface disinfection products, • Hand hygiene solutions, • Delivery and dispensing systems, • Cleanroom wipes and contamination control consumables However, this role goes far beyond product sales. The organisation works collaboratively with customers to design, implement and optimise complete contamination control strategies, ensuring best practice throughout highly regulated manufacturing and cleanroom environments. As a result, the sales process is highly consultative, solution-led and relationship-driven. Key Responsibilities • Identify and secure new business opportunities across pharmaceutical and life science manufacturing environments., • Develop strategic relationships with key decision makers and influencers., • Deliver consultative contamination control solutions tailored to customer requirements., • Support customers with best practice processes and contamination control strategies., • Manage complex sales cycles involving multiple stakeholders., • Transition successful new business wins into long-term strategic partnerships. About You We are particularly interested in speaking with ambitious commercial professionals who can demonstrate: • A proven track record of success in new business sales., • Experience selling into Life Sciences, Pharmaceutical Manufacturing, Clinical Trials, Scientific or Healthcare markets., • A consultative and solution-led approach to sales., • The ability to influence multiple stakeholders throughout complex buying processes., • Excellent relationship building and commercial negotiation skills., • A strong work ethic and high levels of personal accountability., • A target-driven mindset with the ambition to build a long-term career within a global organisation. Why Join? • Join a globally recognised leader in contamination and infection control., • Be part of a growing and highly successful commercial team., • Work with innovative solutions that directly impact product quality, compliance and patient safety., • Enjoy significant autonomy and the opportunity to shape your territory., • Excellent earning potential with uncapped commission and long-term career development opportunities., • Backed by the resources, reputation and stability of a major international organisation. If you're a driven new business professional looking for a role that combines strategic selling, technical solutions and genuine career progression, we'd love to hear from you. To apply for this – or any of our exciting opportunities in the medical devices sales market – Apply Online

Job Title: Business Development Manager Location: UK Wide Salary: Up to £75,(Apply online only) Shift: Monday-Friday - 37.5 hours Job Role of the Business Development Manager The Business Development Manager will manage and develop key customer accounts while generating new business across the UK. Responsibilities include pitching technical products, negotiating pricing and supply agreements, preparing sales forecasts, managing customer trials and maintaining accurate CRM records. Sector - Chemical, Process or GMP Manufacturing Non-Negotiable Requirements of the Business Development Manager Proven B2B sales and key account management experience Successful new-business generation experience Experience within chemical, process, GMP or technical manufacturing Requirements for the Business Development Manager Strong pricing and commercial negotiation experience Confident pitching to senior-level customers Strong CRM, pipeline management and forecasting experience Able to independently manage a national territory Willingness to travel nationally and internationally for client meetings Desirable Requirements for the Business Development Manager Experience selling technical products into manufacturing environments Experience coordinating customer product trials The Business Development Manager will benefit from: Annual bonus Hybrid and flexible working Full-family private medical insurance Pension contribution Life assurance Critical illness cover Excellent career development opportunities If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Savannah Wells at Pioneer Selection. / (url removed) / (phone number removed) As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details

Regional Sales Manager - Industrial Applications £50,000 - £60,000 Basic + 30% Bonus + Hybrid Company Car + Home Based Location: Home Based | Ideally North West, Yorkshire or along the M62 Corridor Join a market-leading speciality chemicals distributor driving ambitious growth across the UK. Our client is a highly respected, privately owned speciality chemical distributor with an outstanding reputation for technical expertise, customer service and long-standing relationships with some of the world's leading chemical manufacturers. Operating across the UK and Ireland, they supply specialist products into a diverse range of manufacturing industries and continue to enjoy significant growth through investment, innovation and exceptional customer partnerships. Due to continued expansion, they are now looking to appoint a Regional Sales Manager to develop and grow their Industrial Applications business. The Opportunity This is a genuine business development opportunity where you'll inherit an established customer portfolio whilst taking ownership of a strategically important market sector focused on: Lubricants Greases Metalworking Fluids Metal Contact Applications With responsibility for approximately £2.5 million of existing business, you'll be tasked with developing new opportunities, strengthening existing relationships and delivering continued double-digit growth. This role offers genuine autonomy, the backing of an experienced technical team and the opportunity to become a recognised specialist within your sector. The Role Reporting directly to the National Sales Manager, you'll be responsible for: Managing an established portfolio of approximately (Apply online only) active buying accounts Developing relationships across a wider network of over 500 technical and commercial contacts Identifying and converting new business opportunities within manufacturing industries Delivering profitable sales growth through solution-based selling Providing both commercial and technical support to customers Managing complex sales projects with development cycles typically lasting between 6 and 12 months Maintaining accurate CRM records and opportunity pipelines Representing the business at customer meetings, trade events and industry exhibitions Working collaboratively with technical specialists, customer service teams and international manufacturing partners About You We're looking for an ambitious, commercially focused sales professional who combines technical understanding with the ability to develop long-term customer relationships. You'll ideally possess experience within one or more of the following: Lubricants Greases Metalworking Fluids Speciality Chemicals Chemical Distribution You'll also demonstrate: Proven B2B sales success within technical manufacturing markets Strong business development and account growth experience Excellent commercial awareness The ability to communicate confidently with technical, purchasing and senior management teams A consultative, solution-led sales approach High levels of energy, resilience and self-motivation Strong relationship-building and networking skills Experience managing long technical sales cycles A STEM qualification would be advantageous, although candidates with significant relevant industry experience are equally encouraged to apply. Territory The customer base is predominantly located across the M62 Corridor, making candidates based around: Manchester Liverpool West Yorkshire Lancashire Cheshire particularly well placed, although applications from elsewhere in the UK are welcomed. This is a home-based position with regular customer visits and occasional travel to Head Office. Why Apply? This is an opportunity to join an organisation that genuinely values technical expertise, entrepreneurial thinking and customer relationships. Unlike larger corporate organisations, decisions are made quickly, ideas are encouraged and high performers are trusted to make a real commercial impact. The business enjoys exceptionally high levels of repeat customer business, reflecting the quality of both its products and customer relationships. If you enjoy consultative selling, solving technical challenges and developing long-term partnerships rather than transactional sales, this role offers an excellent platform for career development. Package £50,000 - £60,000 Basic Salary Up to 30% Annual Bonus (KPI Based) Hybrid Company Car 25 Days Holiday Employer Pension Contribution Death in Service Home-Based Working Genuine Long-Term Career Development If you're an experienced technical sales professional looking to join a highly regarded speciality chemicals business with ambitious growth plans, we'd be delighted to hear from you. Apply today for a confidential discussion. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes

About the Company Our client is one of the UK's leading designers, manufacturers and distributors of licensed home and lifestyle products, partnering with many of the world's biggest entertainment, gaming, fashion and children's brands. With over 20 years of success, they have built an outstanding reputation for designing and delivering innovative, high-quality products for major retailers across the UK and internationally. As a privately owned business with an entrepreneurial culture, they combine the agility of a growing company with the scale and expertise to work with globally recognised brands. Continued investment in people, technology and digital transformation makes this an exciting time to join a collaborative business where your ideas are valued, innovation is encouraged and you can genuinely influence the future of IT. The Role Reporting to the IT Infrastructure Engineer, you'll play a key role in delivering first and second-line IT support across the business, acting as the first point of contact for technical issues while helping to maintain a secure, reliable and high-performing IT environment. Supporting both on-premise and cloud-based technologies, you'll work across Microsoft 365, Hybrid Microsoft Entra ID (Azure AD), Windows Server and networking infrastructure, ensuring users receive a first-class support experience. Alongside day-to-day support, you'll also contribute to infrastructure improvements, Microsoft 365 projects, security initiatives and the rollout of new technologies. This is an excellent opportunity for someone looking to broaden their technical skills and gain exposure to cloud technologies, infrastructure and project work within a growing business. Key Responsibilities • Provide first and second-line technical support to users across the business, both onsite and remotely. • Diagnose and resolve hardware, software, Microsoft 365, networking and infrastructure issues. • Manage incidents and service requests through the IT Service Desk, ensuring excellent customer service and timely resolution. • Administer user accounts, permissions and security groups within Active Directory and Microsoft Entra ID (Azure AD). • Support Microsoft 365 technologies including Exchange Online, Teams, SharePoint and OneDrive. • Configure and deploy desktops, laptops, mobile devices and associated hardware. • Assist with the administration and maintenance of Windows Server environments, including Active Directory, DNS, DHCP and Group Policy. • Support networking infrastructure including LAN, WAN, Wi-Fi and VPN connectivity. • Work alongside third-party suppliers and internal stakeholders to deliver IT projects and infrastructure improvements. • Maintain accurate technical documentation, asset registers and knowledge base articles. • Assist with user onboarding, IT inductions and ongoing security best practices. • Contribute to continuous improvement initiatives, helping to enhance the reliability, security and performance of the IT environment. About You We're looking for someone with at least 12 months' experience in an IT Support, Service Desk or IT Technician role who enjoys solving technical problems and providing an excellent customer experience. You'll have experience supporting Microsoft technologies and a solid understanding of desktop, infrastructure and networking fundamentals. You'll be proactive, organised and comfortable managing multiple priorities while communicating effectively with users across the business. You'll ideally have experience with: • Windows 10 and Windows 11 • Microsoft 365 (Exchange Online, Outlook, Teams, SharePoint and OneDrive) • Microsoft Entra ID (Azure AD) and on-premise Active Directory • Windows Server 2016/2019/2022 • DNS, DHCP, TCP/IP and VPN technologies • Desktop, laptop and mobile device support • User account administration and Group Policy Desirable Experience with any of the following would be advantageous:, • Microsoft Intune / Endpoint Manager • Exchange Online administration • Hyper-V virtualisation • PowerShell scripting • VLANs, switching and firewall technologies • Conditional Access and Multi-Factor Authentication • Cyber Essentials, ISO27001 or ITIL Service Management Microsoft, CompTIA or ITIL certifications are welcomed but are not essential. We're more interested in someone with a positive attitude, a willingness to learn and a genuine passion for technology. INDBSO

HSE Manager Monday to Friday Trafford Park From £60,000 to £70,000 My client, who is a leading global producer of specialty chemicals and polymers additives, is looking for an HSE Manager to join their team. The Role: The HSE Manager will act as the site's competent subject matter expert for Health, Safety and Environmental matters, ensuring full compliance with regulatory requirements while driving best practice across the business. This role provides independent oversight and support to departmental leaders, helping to improve site safety performance and embed a culture of continuous improvement. The successful candidate will play a key role in maintaining compliance with COMAH regulations, ISO standards (ISO 14001 & ISO 45001), and wider legislative requirements. You will also represent the business with external stakeholders including the HSE, Environment Agency, and other regulatory bodies, ensuring all reporting obligations are met accurately and on time. Responsibilities: Lead and manage site Health, Safety and Environmental systems, driving continuous improvement in line with HSG65 and PDCA principles Oversee accident and incident processes, including: Leading investigations and root cause analysis (RCFA) Chairing incident review meetings Monitoring trends and implementing preventative strategies Ensuring compliance with RIDDOR, EPA and COMAH reporting requirements Maintain and improve site compliance with ISO 14001 and ISO 45001, including audit management and external auditor liaison Support and advise site leadership on HSE matters including: Risk assessments, COSHH, and HAZOPs Permit to Work (PTW) systems Contractor management and RAMS Management of Change processes Lead environmental compliance activities including permitting, waste management (WM3), and climate-related reporting Act as the lead for COMAH-related activities on site, including: Emergency planning (on-site and off-site) Liaison with emergency services and local authorities Human factors programmes Facilitate HSE committee meetings, ensuring actions are tracked and closed Coordinate Occupational Health programmes and ensure compliance with surveillance requirements Deliver and support HSE training across the site Act as the point of contact for site services such as cleaning and security contractors Ensure all internal and external reporting requirements are completed accurately and on time The Candidate: Proven experience in an HSE role within an industrial or high-risk environment NEBOSH Diploma or equivalent qualification Degree in a relevant discipline (or equivalent experience) Strong knowledge of UK HSE legislation including COMAH, DSEAR, HASWA and CDM Experience with incident investigation, root cause analysis, and audit processes Working knowledge of ISO 14001 and ISO 45001 standards Experience managing risk assessments, COSHH, and Permit to Work systems Ability to influence and engage stakeholders at all levels, including senior leadership and external regulators Strong organisational skills with the ability to manage multiple priorities Excellent communication and presentation skills Experience leading HAZOP studies and Human Factors programmes Experience in an HSE related role in the Chemical Industry, or closely related industry, over a minimum of 3 - 5 years' Experience working on an Upper Tier COMAH site (Preferred) Knowledge of environmental permitting, IPPC, and waste regulations Experience managing contractor performance and site-wide safety culture initiatives Experience within the chemical, petrochemical, or similar high-hazard industry (Preferred) Benefits: Pension Scheme Total Rewards Program 401(K) Savings Plan Medical and Prescription Drug Benefits Life Insurance and Disability Voluntary Benefits Employee Assistance Program (EAP) Wellness Services Online Coaching Programs 26 days holidays Tuition Reimbursement Please contact Marie Brisson at Winsearch UK for further information - (url removed) Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website(url removed) and follow us on LinkedIn. Manh INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. 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