Trabajos national trust en Ellesmere PortCrear alertas

Operational SupervisorAttractions. 4 months temporary opportunity.We're excited to welcome a new Operational Supervisor at Ellesmere Port.Working Hours & LocationThis role follows a 37 hours, over a 7 day working pattern, This is a site-based role at Ellesmere Port.Role Overview:Working across our visitor attraction, the Operational Supervisor will be responsible for the safe and efficient operation at National Waterways Museum, Ellesmree Port, alongside leading and motivating a team to deliver outstanding customer service. The team will support this through engaging activity participation, the sale of goods and services, and the upkeep of a high quality environment for all visitors.The Operational Supervisor will champion the Trust's values, both personally and through your team, helping to create an exceptional visitor experience. In this role, you will actively contribute to increasing revenue, enhancing customer satisfaction, and ensuring our sites remain welcoming and enjoyable places to visit.Key ResponsibilitiesManage a team or teams of staff/ volunteers delivering a safe environment and excellent customer service for example in retail, catering or conferencing.Adoption of required emergency, safety, operational, financial, other processes appropriate to tasks. Plan and implement safe working procedures - creation of risk assessments and method statements, in line with the Trust's Health and Safety Policy and standards.Customers dealt with to expected standards of courtesy and care resolve concerns/ complaints.Deliver targeted business plan objectives for services, projects, events, maintenance to planned expenditure budgets, regularly reporting on the same. Assist with identifying future priorities/ business planning and budgetary planning.Maintain high standards of cleanliness and safety at the site. Identify maintenance requirements and prioritisation. Instigate local maintenance tasks where required liaise with other operational teams, contractors and the Trust management structures, as necessary for the execution of worksCoach, develop and support the team performance for required measures, including customer satisfaction and other service standards. Report on the same.Plan and lead volunteers undertaking tasks ensuring the application of Trust procedures and the provision of a safe working environment for volunteers, and a satisfying volunteer experience.Recruitment and retention of staff and volunteers to assist with the running of the attractions, ensuring staff and volunteer satisfaction is high and their duties are rewarding.About youYou're an experienced and confident team leader who can motivate staff and volunteers to deliver a safe, welcoming, and high quality visitor experience. You understand operational and safety procedures and can produce risk assessments and method statements when needed.You handle customer enquiries and complaints professionally, and you're comfortable delivering services and projects to agreed targets and budgets. You maintain high standards of cleanliness and safety, identifying and coordinating maintenance needs promptly.You support, coach and develop your team, using performance measures and customer feedback to drive improvement. You also enjoy working with volunteers, ensuring they feel valued, supported and engaged.Skills & QualificationsRelevant occupational qualifications in disciplines for bespoke tasks, for example food hygiene.Valid driving licence appropriate to vehicle for specific rolesProven experience in a customer facing relevant to the task required.Previous retail/catering experience - DesirableProven experience in direct sales, handling cash and the application of appropriate proceduresProven experience in monitoring budgets and providing management reporting.Proven experience in leading and motivating teams directing, prioritising and delegating daily tasksProven experience leading volunteersProven experience with the use of computers and software packagesAbility to work flexibly, in accordance with business demands.Ability to multi task, and work prioritisationContact & ApplicationIf you have any questions, feel free to reach out to us at We encourage early applications as we may close the vacancy once we receive enough suitable candidates.Operational SupervisorTPBN1_UKTJ

DBR Group, acting as a Recruitment Business, are recruiting for an experienced FLT Flexi/Aisle Master/Bendi/Pivot Steer Driver to work at our client who are a household name in the Industrial Industry, in Warrington. Our client is a refrigeration and air conditioning wholesaler in the UK. They have a strong heritage in offering quality, reliability and market leading refrigeration brands including Danfoss, Optyma, Bitzer, SCM Frigo to name a few. Their air conditioning success is through the partnership with Mitsubishi Heavy Industries. With an in-house distribution partner, the business is supported by a national network of branches with unrivalled logistics, sales and technical support. They are looking for an FLT Driver who has one of the following FLT Licences: FLT Flexi FLT Aisle Master FLT Bendi FLT Pivot Steer You will assist in the timely and accurate preparing and loading of customers orders. This role is a temporary to permanent position. Duties: Driving and operating one of the FLT Flexi/Aisle Master/Bendi/Pivot Steer Moving of materials Checking loads are secure Performing equipment checks and basic maintenance Adhering to health and safety regulations Following written instructions and keeping records You will also be involved in other Warehouse aspects as well as the FLT Requirements: Must hold an up-to-date FLT Flexi/Aisle Master/Bendi/Pivot Steer Licence Previous FLT Flexi/Aisle Master/Bendi/Pivot Steer experience is essential Hours/Remuneration: Monday to Friday 8 am to 5 pm £14.00 Per hour Working for an agency can be a beneficial way of having a flexible working arrangement, giving you the freedom to enjoy a better work/life balance. DBR Group have a team of consultants that are honest, knowledgeable and have a genuine interest in treating you with respect and caring about your welfare whilst working for us. What we require from you in return is: Honesty Reliability Commitment Trust To be competent in representing DBR Group in a professional manner Great communication Excellent timekeeping If you are interested in the job role, please click Apply and upload your most up to date CV JBRP1_UKTJ

Trust Housing Association is a not-for-profit registered social landlord, and one of Scotlands largest national housing, support and care providers for older people, offering a range of accommodation and support services. Trust Housing Association is a Registered Scottish Charity - SC009086. Retirem