Regulatory Performance Officer
8 hours ago
London
Job summaryResponsibility for supporting the development of the Trust's performance management system for regulatory requirements set by internal and external agencies, including projects such as NHS Telephone Advice and Guidance, Specialised Services Quality Dashboards (SSQD), Commissioning for Quality and Innovation (CQUIN), and National Clinical Audit (NCA) and registry delivery. The role manages the reporting, capture and collection of data related to national and local commissioning quality indicators in line with established requirements.Works with corporate and multidisciplinary clinical teams to support processes aligned to the financial models outlined in Fit for the Future, including integration with the Trust's High Value Care Programme.Leads quality improvement initiatives linked to team projects and ad-hoc requirements from services and teams such as Patient Safety, Clinical Coding and the Business Intelligence Unit (BIU).Collaborates with BIU, service managers and clinicians to ensure timely, accurate reporting and management of quality outcomes, analysing data and developing solutions. Liaises with counterparts at Guy's and St Thomas's (GSTT) and Lewisham and Greenwich (LGT) to share information and learning.Supports the Programme and Regulatory Performance Manager to ensure the Trust remains compliant with external regulatory and commissioning requirements.The advert might close earlier if a high number of applications have been received.Main duties of the jobProject ManagementReporting and AnalysisFinancial ManagementGovernance / Quality ControlLeadership, Communication and RepresentationBudget and staff managementAbout usThe Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.DetailsDate posted17 August 2026Pay schemeAgenda for changeBandBand 7Salary 58,133 to 65,261 a year per annum inc HCA's ContractPermanentWorking pattern Full-time Reference number213-CORP-8051941-AJob locationsDenmark HillUnit C, Pearl Buildings, 4 Scena Way,LondonSE15 0BHUnited KingdomJob descriptionJob responsibilities Support the establishment and delivery of new work programmes and projects as directed by the Programme and Regulatory Performance Team Manager. This includes contributing to projects such as Specialised Services Quality Dashboards (SSQD), NHS Advice and Guidance, High Value Care initiatives, and work aligned to national clinical audit and regulatory standards. Provide highquality project management leadership across assigned workstreams, ensuring effective planning, organisation and delivery. This includes developing and maintaining project plans, coordinating tasks and timelines, monitoring progress, managing risks and issues, and ensuring appropriate reporting mechanisms are in place. Maintain accurate, comprehensive and uptodate project documentation, including project initiation documents, plans, Risks, Assumptions, Issues and Decisions (RAID) logs, highlight reports and action trackers. Ensure documentation is produced to a consistent standard and aligned with Trust project and programme management approaches, utilising the full Microsoft Office suite and relevant digital tools. Coordinate, support and where required lead programmerelated meetings and events, including preparing forward agendas, organising papers and contributions, taking accurate minutes, and managing action logs to ensure timely followup and accountability. Work collaboratively with clinical and operational teams to support the delivery of project objectives, ensuring clear communication, effective stakeholder engagement and smooth progression of tasks and deliverables across multiple workstreams. Monitor progress against project milestones and expected outcomes, escalating risks, delays or barriers in a timely way and contributing to the development of mitigation and recovery plans. Produce, interpret and present a range of highquality reports for internal Trust use and for submission to external bodies, drawing together data from multiple complex sources (e.g. patient outcomes, patient experience, activity, costings and workforce information). Ensure outputs are accurate, timely and accessible to clinical, operational and managerial colleagues. Maintain effective programme and project reporting, coordinating regular updates, dashboards and exception reports. Work closely with project leads and stakeholders to ensure that national, regional and Trustlevel reporting requirements are met, including the collation, validation and submission of statutory returns. Work with Divisional and corporate colleagues to identify evolving information requirements, translating these into practical reporting solutions. Develop userfriendly analytical products that support performance monitoring, service delivery, operational planning and regulatory compliance. Provide specialist analytical support and advice, helping managers and teams interpret data, identify performance issues or trends, and apply findings to decisionmaking, quality improvement, and assurance processes. Undertake detailed analysis to highlight risks, gaps, and variation, escalating concerns appropriately and contributing to the development of improvement actions based on evidence and insight. Support and undertake external and internal negotiations with commissioners, clinicians and managers in relation to financial arrangements such as CQUINs, incentive schemes, contractual expectations and emerging financial models (e.g. those set out in NHS Fit for the Future). Ensure that information, assumptions and impacts are clearly articulated to support informed discussions and agreements. Work collaboratively with finance, operational and clinical colleagues to ensure that project and programme activities are costeffective, aligned to agreed budgets, and deliver value for money. Monitor financial performance across assigned workstreams, identifying variances, pressures and risks, and escalating concerns promptly to support timely resolution and financial control. Responsible for implementing a performance management system for tracking and delivering projects, for example but not limited to, NHS Advice and Guidance also known as Consultant Connect, CQUINS, high value care. Responsible for the implementation of the governance for reporting on projects as required, internally and externally. Provide expert knowledge and advise Divisions on internal and external benchmarking information, targets, standards and information requirements to monitor and support improved performance. Horizon scan and establish new workstreams as required. Develop and maintain excellent collaborative working relationships, fostering working in an integrated way across the three acute providers, community, primary care and mental health as needed and with other stakeholders beyond KCH. The post holder will work with executive, corporate, operational, clinical and other leads for different project areas and will be responsible for driving forward distinct project workstreams, ensuring each element is delivered on time and within budget. This will require engagement with a variety of stakeholders across the Trust and with external organisations. Where required, support the development of short-, medium- and long-term business plans. Present project information and issues, explaining complexities, to a wide range of internal and external stakeholders. Lead on and participate in relevant internal and external working groups / projects, services and initiatives to provide, information and analytical advice and expertise. Manage budgets allocated to specific projects, within specification set out by Programme and Regulatory Performance Team Manager. Manage interns and students on work placement with the team, as allocated by the Programme and RPT Manager, including selection, interview, setting objectives, supervision, personal development and appraisals. Job description Job responsibilities Support the establishment and delivery of new work programmes and projects as directed by the Programme and Regulatory Performance Team Manager. This includes contributing to projects such as Specialised Services Quality Dashboards (SSQD), NHS Advice and Guidance, High Value Care initiatives, and work aligned to national clinical audit and regulatory standards. Provide highquality project management leadership across assigned workstreams, ensuring effective planning, organisation and delivery. This includes developing and maintaining project plans, coordinating tasks and timelines, monitoring progress, managing risks and issues, and ensuring appropriate reporting mechanisms are in place. Maintain accurate, comprehensive and uptodate project documentation, including project initiation documents, plans, Risks, Assumptions, Issues and Decisions (RAID) logs, highlight reports and action trackers. Ensure documentation is produced to a consistent standard and aligned with Trust project and programme management approaches, utilising the full Microsoft Office suite and relevant digital tools. Coordinate, support and where required lead programmerelated meetings and events, including preparing forward agendas, organising papers and contributions, taking accurate minutes, and managing action logs to ensure timely followup and accountability. Work collaboratively with clinical and operational teams to support the delivery of project objectives, ensuring clear communication, effective stakeholder engagement and smooth progression of tasks and deliverables across multiple workstreams. Monitor progress against project milestones and expected outcomes, escalating risks, delays or barriers in a timely way and contributing to the development of mitigation and recovery plans. Produce, interpret and present a range of highquality reports for internal Trust use and for submission to external bodies, drawing together data from multiple complex sources (e.g. patient outcomes, patient experience, activity, costings and workforce information). Ensure outputs are accurate, timely and accessible to clinical, operational and managerial colleagues. Maintain effective programme and project reporting, coordinating regular updates, dashboards and exception reports. Work closely with project leads and stakeholders to ensure that national, regional and Trustlevel reporting requirements are met, including the collation, validation and submission of statutory returns. Work with Divisional and corporate colleagues to identify evolving information requirements, translating these into practical reporting solutions. Develop userfriendly analytical products that support performance monitoring, service delivery, operational planning and regulatory compliance. Provide specialist analytical support and advice, helping managers and teams interpret data, identify performance issues or trends, and apply findings to decisionmaking, quality improvement, and assurance processes. Undertake detailed analysis to highlight risks, gaps, and variation, escalating concerns appropriately and contributing to the development of improvement actions based on evidence and insight. Support and undertake external and internal negotiations with commissioners, clinicians and managers in relation to financial arrangements such as CQUINs, incentive schemes, contractual expectations and emerging financial models (e.g. those set out in NHS Fit for the Future). Ensure that information, assumptions and impacts are clearly articulated to support informed discussions and agreements. Work collaboratively with finance, operational and clinical colleagues to ensure that project and programme activities are costeffective, aligned to agreed budgets, and deliver value for money. Monitor financial performance across assigned workstreams, identifying variances, pressures and risks, and escalating concerns promptly to support timely resolution and financial control. Responsible for implementing a performance management system for tracking and delivering projects, for example but not limited to, NHS Advice and Guidance also known as Consultant Connect, CQUINS, high value care. Responsible for the implementation of the governance for reporting on projects as required, internally and externally. Provide expert knowledge and advise Divisions on internal and external benchmarking information, targets, standards and information requirements to monitor and support improved performance. Horizon scan and establish new workstreams as required. Develop and maintain excellent collaborative working relationships, fostering working in an integrated way across the three acute providers, community, primary care and mental health as needed and with other stakeholders beyond KCH. The post holder will work with executive, corporate, operational, clinical and other leads for different project areas and will be responsible for driving forward distinct project workstreams, ensuring each element is delivered on time and within budget. This will require engagement with a variety of stakeholders across the Trust and with external organisations. Where required, support the development of short-, medium- and long-term business plans. Present project information and issues, explaining complexities, to a wide range of internal and external stakeholders. Lead on and participate in relevant internal and external working groups / projects, services and initiatives to provide, information and analytical advice and expertise. Manage budgets allocated to specific projects, within specification set out by Programme and Regulatory Performance Team Manager. Manage interns and students on work placement with the team, as allocated by the Programme and RPT Manager, including selection, interview, setting objectives, supervision, personal development and appraisals.Person Specification Education and Qualifications EssentialEducated to degree level or demonstrate equivalent senior level analytical and operational experienceQualification in Project Management (e.g., PRINCE2, Agile) or equivalent demonstrable relevant experienceEvidence of continued professional development Knowledge and Experience EssentialExperience of, or demonstrable competence in, negotiation skillsA good understanding of NHS financial systemsKnowledge of project principles, techniques and toolsExperience of managing and coordinating projects in complex and challenging environmentsSome experience of successfully operating in a politically sensitive environmentExperience of setting up and implementing internal processes and proceduresDemonstrated experience in healthcare environmentKnowledge of financial processes and budget management (e.g., budget monitoring, invoicing, procurement, business planning)DesirableExperience of or be able to demonstrate knowledge of Payment by Results and the commissioning and provision of healthcare services in an acute setting.Understanding of Value Based care principlesStaff management Skills and Competencies EssentialExperience of analysing and interpreting complex data and presenting to other usersAble to demonstrate an ability to communicate with people about difficult matters and/or difficult situationsProficient in Microsoft Office Word, Excel and Powerpoint, Outlook, SharePointAn understanding of NHS information system processesAble to demonstrate a mature and confident manner, capable of commanding respect of senior commissioning and clinical personnelHigh level of numeracy including simple statisticsExcellent written skills and presentation skills Other EssentialAbility to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescalesTenacity: demonstrates high levels of self-belief, drive, enthusiasm and stamina to achieve goals and see things throughAbility to work effectively under pressure and to adapt to rapidly changing circumstancesSelf-confident and motivatedMaintains strict confidentiality in line with organisational policies and legal requirements Person Specification Education and Qualifications EssentialEducated to degree level or demonstrate equivalent senior level analytical and operational experienceQualification in Project Management (e.g., PRINCE2, Agile) or equivalent demonstrable relevant experienceEvidence of continued professional development Knowledge and Experience EssentialExperience of, or demonstrable competence in, negotiation skillsA good understanding of NHS financial systemsKnowledge of project principles, techniques and toolsExperience of managing and coordinating projects in complex and challenging environmentsSome experience of successfully operating in a politically sensitive environmentExperience of setting up and implementing internal processes and proceduresDemonstrated experience in healthcare environmentKnowledge of financial processes and budget management (e.g., budget monitoring, invoicing, procurement, business planning)DesirableExperience of or be able to demonstrate knowledge of Payment by Results and the commissioning and provision of healthcare services in an acute setting.Understanding of Value Based care principlesStaff management Skills and Competencies EssentialExperience of analysing and interpreting complex data and presenting to other usersAble to demonstrate an ability to communicate with people about difficult matters and/or difficult situationsProficient in Microsoft Office Word, Excel and Powerpoint, Outlook, SharePointAn understanding of NHS information system processesAble to demonstrate a mature and confident manner, capable of commanding respect of senior commissioning and clinical personnelHigh level of numeracy including simple statisticsExcellent written skills and presentation skills Other EssentialAbility to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescalesTenacity: demonstrates high levels of self-belief, drive, enthusiasm and stamina to achieve goals and see things throughAbility to work effectively under pressure and to adapt to rapidly changing circumstancesSelf-confident and motivatedMaintains strict confidentiality in line with organisational policies and legal requirementsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameKing's College Hospital NHS Foundation TrustAddressDenmark HillUnit C, Pearl Buildings, 4 Scena Way,LondonSE15 0BHUnited KingdomEmployer's websiteEmployer detailsEmployer nameKing's College Hospital NHS Foundation TrustAddressDenmark HillUnit C, Pearl Buildings, 4 Scena Way,LondonSE15 0BHUnited KingdomEmployer's website
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