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  • Care Assistant / Carer
    Care Assistant / Carer
    7 days ago
    £14.2–£14.24 hourly
    Part-time
    London

    Provide person-centred support to enable the client to remain safe, comfortable and as independent as possible in her own home. Support includes: • Assist with personal care, washing and bathing as required, while maintaining dignity and privacy., • Support the client with dressing and getting ready for the day., • Support and encourage safe mobility around the home., • Encourage the client to maintain independence and complete tasks she is able to do safely herself., • Prepare breakfast, light meals, snacks and drinks according to the client's preferences., • Encourage adequate food and fluid intake and report any concerns., • Provide support with toileting and continence needs where required, maintaining dignity and good hygiene., • Provide companionship, reassurance and emotional support., • Encourage the client to follow mobility/physiotherapy exercises already recommended by relevant professionals, where these form part of her agreed care plan., • Observe for changes in mobility, pain, skin condition, bowel pattern, appetite, hydration or general wellbeing and report concerns promptly., • Maintain a safe environment and reduce falls risks, particularly when the client is mobilising., • Record all care and relevant observations accurately after each visit., • Report any deterioration, incidents or concerns in accordance with OPCS escalation procedures. Skills Required • Personal care and dignity, • Bathing and washing support, • Continence and toileting support, • Safe mobility assistance, • Moving and handling awareness, • Falls prevention and risk awareness, • Meal and drink preparation, • Nutrition and hydration monitoring, • Observation and escalation of changes in condition, • Skin integrity awareness, • Supporting an older person with reduced mobility, • Promoting independence, • Person-centred communication, • Companionship and reassurance, • Accurate care documentation, • Infection prevention and control, • Medication awareness and safe working within the care plan, • Ability to recognise when concerns require escalation to family, manager or healthcare professionals Equipment / Aids Equipment currently identified or requiring confirmation: • Walking/mobility aid used by the client, • Stair support/handrails within the home, • Appropriate footwear for safe mobility, • PPE for personal care as required Important The successful applicant must: • Live in or very close to Sydenham (SE26) or be able to travel reliably to the area for scheduled calls., • Be available for morning, lunchtime and evening visits, including weekends., • Be reliable and able to commit consistently to agreed visits., • Have experience providing personal care, including washing, bathing and dressing., • Be confident supporting a person with reduced mobility and promoting safe movement around the home., • Understand how to encourage independence rather than taking over tasks unnecessarily., • Be able to prepare simple, nutritious meals and drinks and confidently encourage good nutrition and hydration., • Be comfortable providing medication prompts/support in accordance with the client's care plan and medication records., • Be able to observe and accurately record food and fluid intake and report concerns appropriately., • Have good communication and observation skills and recognise changes in a client's wellbeing that require escalation., • Understand dignity, privacy, choice and person-centred care., • Have good written and spoken English for communication and accurate care records., • Follow infection prevention, safeguarding, moving and handling and medication procedures., • Complete required care records accurately and promptly after each visit., • Be willing to complete OPCS recruitment, training and competency requirements before working independently. Desirable • Previous domiciliary/home-care experience., • Experience supporting older adults with reduced mobility., • Experience supporting clients with nutrition and hydration needs., • Relevant care qualifications or training., • Driver with access to a vehicle, although applicants who live locally and can reliably attend all required visits will also be considered.

    Immediate start!
    No experience
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  • Bar Staff
    Bar Staff
    11 days ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

    Immediate start!
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