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Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

A career without limitsAs the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role: Cyber Threat LeadThis role reports to the Cyber Threat Intelligence Manager, working with IAG and BA business to ensure BA is identifying, understanding and responding to cyber threats and emerging vulnerabilities.What you'll do:Leading the effort to identify and report cyber threats relevant to British Airways, covering both tactical and strategic requirementsTechnical leader for cyber threat identification across BASupport the Cyber Threat Intelligence Manager in active threat management for BA, ensuring timely, specific, and relevant cyber threat information is available to enable decision makingEngage with IAG group peers, the wider aviation industry and UK critical infrastructure and government bodies such as NCSCManage and deliver on threat intelligence requirements and end to end intelligence lifecycleEngage collaboratively and pragmatically with BA/IAG stakeholders to undertake cyber threat assessments, supporting cyber control decision makingLeverage available and opensource feeds and tools, to track the cyber threats that BA faces and produce finished intelligence products for stakeholders across the organisationSupport the Cyber Threat Intelligence and Cyber Incident Managers during cyber incident response activitiesSupport the implementation of the broader BA/IAG Cyber StrategyWhat you'll bring to British Airways:Highly analytical, demonstrating a methodical and structured approach with high attention to detailGood communicator, taking complex technical issues and making them approachable to all stakeholdersExperience in threat modelling using frameworks such as STRIDE, PASTA, attack trees (Desirable)Ability to remain calm and prioritise under pressureUnderstanding of incident response methodologyStrong understanding of actor methodology including their tactics, techniques and proceduresYour experience:Holding or working towards relevant cyber intelligence certifications e.g., SANS/GIAC (FOR578, FOR589), CREST CPTIA/CRTIADemonstrable experience in threat intelligence gathering, analysis and reportingExperienced in the use of MITRE ATT&CK, Lockheed Martin Killchain, Diamond model etcUnderstanding of aviation, transport, or critical infrastructure threat landscape (Desirable)Experience in tracking adversary infrastructure through open source or Netflow data (Desirable)What we offer:We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don't expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.TPBN1_UKTJ

Hours: Monday- Friday 8am-4:00pmAre you looking for an exciting opportunity where your skills will shine and your ideas will shape the future?At Grundon, we're looking for a dynamic, passionate, and motivated individual to join our Client & Engagement team and support one of our key contracts at Kingston Hospital.This is more than just a job, it's an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations.Reporting into the Client & Engagement Manager you will play a key role in driving our mission forward by managing and overseeing the safe, compliant, and efficient handling of all waste and recyclable materials across the Trust, ensuring correct segregation, collection, and disposal in accordance with relevant legislation and Trust policies.This is a hands-on, client-facing role that combines operational responsibilities with the delivery of face-to-face training, education, and stakeholder engagement activities.What will you doManage day to day waste operations, ensuring the safe, efficient, and compliant handling, storage, transport, and disposal of all waste streams across the site.Act as the main point of contact for staff, stakeholders, and hospital waste porters, maintaining strong client relationships.Address operational issues, non-compliance, defects, hazards, and incidents in line with company procedures, including completing the Grundon Incident Form when necessary.Support, train, and supervise waste operatives and porters, promoting best practices in waste management, health and safety, COSHH, infection control, and sustainability.Maintain accurate records, documentation, and audit requirements while ensuring confidentiality of patient and colleague information.Operate waste equipment safely and undertake operational duties as required, including waste collection, transportation, bin replacement and cleaning, cardboard baling, and acting as a Waste Porter when necessary.Identify opportunities to improve recycling performance, waste management processes, and overall environmental sustainabilitySupport colleagues' wellbeing and mental health by promoting a safe and inclusive environment, recognising when support may be needed, signposting available resources, and encouraging early access to wellbeing servicesAct as a waste porter and support with ad hoc duties as and when requiredWhy you will like working here:A supportive, inclusive, and fun team culture.Designed to empower you to work where and how you thrive, balancing productivity with lifestyle.Opportunities for career growth and development.Competitive salary and great benefits.A company that values your voice and ideas.About YouQualified to GCSE level (or equivalent) in English and Mathematics.Experience in safe waste disposal and management, ideally within a healthcare or waste-management setting.Understanding of COSHH regulations and cross-infection control.Strong knowledge of manual handling procedures.Familiarity with NHS policies, practices, and Health & Safety requirements.Ability to work in challenging environments, including regular exposure to dirt, dust, odours, and clinical waste, while using appropriate PPE.Ability to follow instructions accurately and maintain clear, precise records for audit purposes.Effective communication and organisational skills.Strong teamwork skills with the ability to work independently when required.Flexible, proactive, and willing to learn.About Grundon?Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment.Why Grundon?At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive.If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names.#INDSPOTPBN1_UKTJ

Who are we? Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores. No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier. The Role This is a pivotal, execution focused role within our digital product team, reporting to the Head of Digital Product. You will bridge the gap between agreed product priorities and shipped digital product, owning the end-to-end delivery lifecycle for new site features, technical projects, and operational integrations. Instead of high-level strategy, your focus will be on the ‘how’: gathering detailed requirements, writing bulletproof user stories, managing project timelines, and leading the QA and User Acceptance Testing (UAT) processes. You will also serve as the primary technical point of contact for day-to-day site health and incident management. You are accountable for turning agreed priorities into working, tested and released digital products on time and to high quality. Main Duties & Responsibilities • Requirements & Business Analysis: Partner with Ecommerce Trading, Retail, and Marketing teams to agreed product requirements into highly detailed technical specifications, functional requirements, and developer-ready Jira user stories., • Delivery: Lead execution of agreed projects for example launching new carrier/locker delivery methods and site performance/speed optimisation programmes against timelines and scope agreed with the Head of Digital Product., • End-to-End QA Testing: Own the testing lifecycle for digital projects. This includes writing test scripts, executing manual regression testing, conducting cross-device/mobile responsiveness checks, and verifying that back-end data (orders, payment gateways, inventory) flows accurately., • UAT & Stakeholder Sign-off: Structure and lead User Acceptance Testing sessions with business stakeholders, ensuring that deliverables meet the original business requirements and are defect-free before deployment., • Incident Management & Triage: Act as the central triage point for critical site bugs. Investigate issues to isolate whether they are user error, edge cases, or core system failures, and raise precise tickets for developers with clear ‘steps to reproduce’ and data logs., • Release & Timeline Management: Co-ordinate release schedules with external development partners and eCommerce platform providers, communicating regular, clear project status updates to the wider business. What are we looking for from you? • 3+ Years of Experience: Proven track record as a Digital Project Manager, Business Analyst, or Delivery-focused Product Manager, specifically within a fast-paced retail or e-commerce environment., • Strong BA & Agile Skills: Expert-level capability in gathering technical requirements, drafting functional specs, and managing backlogs within Jira or Confluence., • Hands-on QA/Testing Experience: Comfortable writing test cases and getting stuck into manual system, regression, and data-flow testing., • Technical Literacy: Strong understanding of e-commerce architecture, back-end logic, and platforms (e.g., Salesforce Commerce Cloud)., • Meticulous Attention to Detail: A perfectionist approach to verifying both front-end execution and back-end logic., • Commercial Judgment & Prioritisation: Ability to ruthlessly prioritise delivery tasks balancing planned project milestones against immediate, critical site bugs within priorities set by the Head of Digital Product., • Communication & Resilience: Ability to translate complex technical blockers into plain English for non-technical stakeholders, managing expectations under pressure in a fast-paced environment., • Execution Mindset: A proactive self-starter who thrives on "the doing," driving progress, and making things happen rather than just managing high-level concepts. Are there any benefits? • Competitive salary, • 33 days annual leave, inclusive of bank holidays, • Fun working environment with regular social events, • Eligible to join the enhanced pension scheme after 12 months service, • Staff discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas and London Graphic Centre)

You will report to the Cyber Threat Intelligence Manager and work with IAG and BA business units to identify, understand and respond to cyber threats and emerging vulnerabilities. You will lead threat identification, support incident response, and collaborate with industry peers and government bodie

Facilities Manager - Shopping Centre Location: West London Salary: Up to £60,000 per annum Role type: Permanent, full-time We are seeking a technically competent Facilities Manager to oversee the safe, compliant and efficient operation of all building systems and services at a small shopping centre in West London. This is a key role for an experienced facilities professional with a sound building services engineering knowledge and the confidence to manage both day-to-day operational delivery and structured capital, lifecycle and contractor-led programmes. The Facilities Manager will work closely with the Centre Manager on operational, occupier and stakeholder matters, while also engaging with the Property Manager on budgets, major approvals, programme reporting and longer-term asset planning. Key Responsibilities Provide technically competent facilities management across all building services, plant, systems and common areas. Ensure the centre remains safe, statutory compliant and operationally resilient at all times. Manage sub-contractors for cleaning, waste and security services, ensuring service level agreements are met. Manage planned preventative maintenance, reactive maintenance and lifecycle works across M&E, fabric and specialist systems. Oversee contractors, consultants and service partners, ensuring strong performance, value for money and compliance with agreed service levels. Lead and coordinate capital works, lifecycle projects and major maintenance programmes from planning through to delivery. Maintain accurate records, reports, risk registers, compliance documentation and budget information. Support the Centre Manager with operational issues, occupier communications, incident response and stakeholder requirements. Work with the Property Manager on budget planning, major approvals, technical reporting and programme updates. Monitor health and safety, statutory testing, permits to work, contractor RAMS and site compliance processes. Identify opportunities to improve efficiency, reduce risk and enhance the reliability of building systems. About You Strong facilities management experience, ideally within retail, shopping centre, commercial property or a similar public-facing environment. Building services engineering, mechanical and electrical, or M&E maintenance qualification is preferred but not essential. Good working knowledge of statutory compliance, health and safety, contractor management and building services operations. Experience managing planned maintenance, reactive works, lifecycle projects and capital works programmes. Knowledge of lifts, escalators and vertical transportation systems would be highly valuable. Confident communicator, able to work with centre management, property management, contractors, occupiers and external stakeholders. Commercially aware, organised and capable of managing budgets, reports, approvals and competing priorities. Relevant technical, engineering, FM, health and safety or building services qualifications would be advantageous. The Opportunity This is an excellent opportunity for a technically strong FM professional to take ownership of the operational and engineering performance of a well-positioned West London shopping centre. The role offers variety, visibility and the chance to combine hands-on technical oversight with project delivery, contractor management and client-facing reporting. Salary: Up to £60,000 per annum, depending on experience. To apply, please submit your CV outlining your FM, building services engineering or M&E experience, together with any relevant shopping centre, retail or commercial property background

Duty Manager / SOC Analyst (DV Cleared) Location: Hounslow Park (On-site) Salary: £65,000 + £10,000 Bonus Employment Type: Permanent Security Clearance: Must hold current MOD DV Clearance Nationality Requirement: Sole UK Nationals only Overview We are seeking an experienced Duty Manager / SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre. This is a unique hybrid position that combines operational leadership with technical awareness. You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives in a fast-paced control room environment and can confidently lead operational response without needing to be a deep technical specialist. Key Responsibilities Maintain a single operational view across cyber, network, service and physical security domains. Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead Major Incident Management activities where required. Maintain accurate operational logs, dashboards and reporting. Deliver effective shift handovers and maintain continuous situational awareness. About the Role This position is intentionally balanced between operational leadership and technical understanding: 60% Operational Leadership & Coordination 40% Technical Awareness & Incident TriageYou'll be expected to understand operational and technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations. Essential Skills & Experience Experience within a SOC, NOC, Major Incident Management or 24/7 Operations Centre. Good understanding of SOC and NOC workflows, including alert triage and escalation processes. Ability to interpret monitoring alerts, operational dashboards and logs at a high level. Strong understanding of incident severity, business impact and prioritisation. Proven experience coordinating multiple technical teams during live incidents. Excellent communication, decision-making and stakeholder management skills. Ability to remain calm and organised in time-critical operational environments. Ideal Background We would particularly welcome applications from candidates with experience as: Major Incident Manager with technical exposure. Senior SOC Analyst or NOC Analyst with leadership responsibilities. Service Operations Lead within a 24/7 operations or command centre. Operational Duty Manager supporting secure or critical environments. What's on Offer £65,000 basic salary. £10,000 annual bonus. Permanent position. Opportunity to work within a highly secure, mission-critical environment. Challenging and rewarding operational leadership role with significant responsibility. Eligibility Requirements Due to the nature of this position, applicants must: Hold current MOD Developed Vetting (DV) Clearance. Be a sole UK national. Be able to work full-time on-site in Hounslow Park

Team Leader – Children’s Residential EBD Locations: Greenford, West London (UB6) and other London services Hours: Full-time, permanent Service: Children’s residential care – Emotional and Behavioural Difficulties We are recruiting experienced Team Leaders to join established children’s residential services supporting young people with emotional and behavioural difficulties. This is an excellent opportunity for an experienced Senior Residential Support Worker or existing Team Leader who is confident leading shifts, supporting colleagues and maintaining consistently high standards of care and safeguarding. You will work closely with the Registered Manager and Deputy Manager, helping to provide a safe, structured and nurturing home in which young people can make meaningful progress. The role As Team Leader, you will: • Lead shifts and provide clear direction to the residential care team, • Support young people with complex emotional and behavioural needs, • Promote a consistent, trauma-informed and child-centred approach, • Manage challenging situations calmly and safely, • Maintain strong safeguarding practice, • Support care planning, risk assessments and behaviour-support plans, • Complete accurate daily records, incident reports and handovers, • Support staff supervision, induction and development, • Ensure routines, boundaries and agreed placement plans are followed, • Liaise professionally with families, social workers and other agencies, • Deputise for senior management when required, • Participate in the on-call rota where applicable, • Work shifts including evenings, weekends and sleep-ins Essential requirements Applicants must have: • Recent experience working within a UK children’s residential EBD setting, • Experience as a Team Leader, Senior Residential Support Worker or in a role involving shift leadership, • Strong knowledge of safeguarding and children’s residential-care practice, • Experience supporting young people presenting with challenging behaviour, • The confidence to lead staff and make appropriate decisions during a shift, • Good written communication and record-keeping skills, • Flexibility to work a residential shift pattern, including weekends and sleep-ins, • An existing and unrestricted right to work in the UK A Level 3 qualification in Residential Childcare or Children and Young People is highly desirable. Important application information Visa sponsorship is not available for these positions. Applicants must already have unrestricted right to work in the UK. Recent UK children’s residential EBD experience is essential. Applications from candidates whose experience is solely within adult care, domiciliary care, healthcare or overseas settings cannot be considered. What the organisation offers You will be joining a growing children’s care provider with an experienced management structure and a commitment to delivering safe, stable and positive outcomes for young people. The organisation provides: • Supportive Registered and senior management, • Ongoing training and professional development, • Opportunities for career progression, • A structured and child-focused working environment, • The opportunity to make a genuine difference to young people’s lives To be considered, please apply with an up-to-date CV clearly showing your UK children’s residential EBD experience

Account Manager (Technical FM) – Critical & Broadcast Environments Chiswick, London Monday–Friday, 8am–5pm We're recruiting an Account Manager to take ownership of Facilities Management delivery across a high-profile media and broadcast campus in Chiswick. This is a technically demanding, client-facing role suited to someone who understands critical infrastructure as well as they understand people and contracts. This isn't a traditional FM management role. The client operates a live broadcast environment where uptime is non-negotiable, so the Account Manager needs real engineering credibility alongside strong commercial and stakeholder skills - someone equally comfortable in a plant room and a boardroom. The role As Account Manager, you'll lead a team of 9 engineers and 1 contract support, taking full responsibility for operational performance, compliance and customer satisfaction across the account. You'll manage the P&L, oversee PPM and reactive maintenance, and act as the main point of contact and escalation for a client that is highly technical and demanding. Key responsibilities for the Account Manager include: Full leadership of the FM account, including budgets, forecasting and commercial performance Ensuring safe, compliant operation of critical building services and technical infrastructure Leading PPM, reactive maintenance, lifecycle planning and project delivery Managing business continuity and risk across critical systems Building trusted relationships with client stakeholders and acting as their escalation point Driving contract performance against KPIs and SLAs Leading, coaching and developing a multi-disciplinary technical team Supporting incident investigation and root cause analysis within a live operational environmentWhat we're looking for Proven experience as an Account Manager, Contracts Manager or senior Engineering Manager within Facilities Management A strong technical background in Building Services, Electrical, Mechanical or Critical Engineering Experience managing critical or high-availability environments — data centres, broadcast facilities, studios or similar Working knowledge of power distribution, UPS, standby generation, cooling systems and BMS Strong commercial acumen and experience managing operational budgets Excellent knowledge of statutory compliance and health & safety legislation A confident, credible communicator able to manage senior client relationshipsDesirable Degree, HNC/HND or equivalent in Engineering or Building Services IWFM, CIBSE or relevant industry membershipThis is a rare opportunity for an Account Manager to step into a genuinely technical, high-profile contract where no two days look the same. If you have the engineering depth and the client-facing polish to match, we'd like to hear from you

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality. SCOPE & GENERAL PURPOSE The Assistant Night Manager supports the Night Manager in overseeing all hotel operations during the night shift, ensuring exceptional guest service, safety, and operational excellence. Acting as a key point of contact for both guests and team members, this role plays a vital part in delivering a seamless overnight experience. With a hands-on approach, the Assistant Night Manager assists in supervising the night team, resolving guest concerns, and ensuring all nightly procedures, including audits and reporting, are completed accurately. This position requires strong attention to detail, initiative, and a commitment to always upholding Montcalm Collections luxury standards. LEADERSHIP COMPETENCIES 1. Leadership & Team Support Supports the Night Manager in guiding and coordinating the night team, including reception, porters, security, and night auditors. Helps maintain team motivation, ensuring colleagues remain informed, engaged, and guest-focused throughout the shift. Provides day-to-day support and guidance to uphold luxury service standards. 2. Guest Service Excellence Acts as a key point of contact for guests during the night, delivering attentive and personalised service. Anticipates guest needs, responds promptly to requests, and supports the resolution of issues. Assists with VIP arrivals, in-house guest care, and late check-ins/check-outs. 3. Operational Support Supports the smooth running of front of house and overall hotel operations overnight. Assists in completing nightly audit and reporting procedures accurately. Coordinates with housekeeping, maintenance, and F&B teams to ensure readiness for the following day. 4. Safety & Security Awareness Supports the implementation of hotel security procedures to ensure a safe environment for guests and team members. Conducts regular checks of the property, identifying and reporting any potential risks. Assists in responding to safety concerns, maintaining awareness and vigilance throughout the shift. 5. Incident & Risk Support Assists the Night Manager in handling emergencies or unexpected incidents with professionalism and composure. Ensures adherence to health, safety, security, and data protection standards. Supports the protection of the hotels reputation through calm and effective communication. 6. Communication & Reporting Supports the preparation of clear and detailed handovers for the morning management team. Maintains accurate records of incidents, guest feedback, and operational matters. Represents the brand professionally in all guest and team interactions. 7. Problem Solving & Decision Making Handles day-to-day guest concerns and operational challenges, escalating when necessary. Uses initiative to resolve issues efficiently while maintaining service standards. Demonstrates good judgement in balancing guest satisfaction with operational needs. KEY RESPONSIBILIES The Assistant Night Manager supports the leadership of the night shift team across Front Office, Housekeeping, Security, and Food and Beverage, ensuring smooth and efficient overnight operations. They act as a key point of contact for guests, delivering warm, professional, and personalised service, while assisting with check-ins, check-outs, and all overnight guest requests with efficiency and discretion. They are responsible for handling guest queries and concerns promptly, escalating more complex matters to the Night Manager when necessary. The role includes supporting the coordination of VIP arrivals, late check-ins, and early departures, ensuring all special requirements are met to the highest standard. The Assistant Night Manager contributes to the completion of nightly audit procedures, ensuring accuracy in financial reporting and system updates, while monitoring room availability and ensuring all guest information is recorded correctly. They ensure the Front Desk remains fully operational and guest-focused throughout the shift. Maintaining safety and security is a key aspect of the role, including carrying out regular property checks, supporting the implementation of hotel security procedures, and responding appropriately to any incidents. The Assistant Night Manager also assists in preparing detailed shift reports and handovers for the morning management team. Close coordination with Housekeeping and Maintenance teams is essential to ensure the hotel is fully prepared for the day ahead. The role requires adherence to all operational procedures, health and safety standards, and data protection policies. In addition, the Assistant Night Manager provides guidance and support to night team members, fostering a positive and collaborative working environment. They are expected to step in and lead the shift in the absence of the Night Manager, demonstrating confidence, professionalism, and sound decision-making. They uphold Montcalm Collections standards of service, professionalism, and discretion in all interactions, support the training and development of team members, and respond effectively to emergencies in line with hotel procedures, including fire evacuation protocols. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATIONS Previous experience within Front Office operations, ideally within a luxury or upscale hotel environment. Experience in a supervisory or senior team member role, with exposure to night shifts considered an advantage. Familiarity with Opera PMS or similar hotel management systems. Good understanding of financial procedures, with the ability to support nightly audit processes accurately. Strong organisational skills and attention to detail, ensuring accuracy in guest records and reporting. Confident communication skills, with the ability to interact professionally with guests and colleagues. Ability to remain calm under pressure and resolve guest concerns effectively. Fluent English is essential; additional languages are highly desirable. WORKING CONDITIONS Full-time position with overnight shifts. Flexibility required to work weekends and bank holidays. Role involves extended periods of standing and walking. Regular interaction with guests during late-night and early-morning hours. TPBN1_UKCT

Site Manager needed in Mitcham, Greater London Salary- Competitive Start date- ASAP Term- Ongoing Overview: We are partnering with a leading civil contractor to find an experienced and driven Project Manager to join their team. With a solid reputation for delivering large-scale, complex infrastructure projects, our client is looking for a proactive, detail-oriented individual who thrives in a fast-paced environment. This role offers the opportunity to work on a range of exciting projects within the civil sector. Responsibilities: • Oversee the planning, execution, and delivery of civil engineering projects from inception to completion., • Demonstrate strong leadership, Lead and manage project teams, ensuring clear communication, strong collaboration, and optimal performance., • Contributes to business improvement by performing a safety audit at least once a month., • Project cost control and financial reporting., • Monitors incident and near-miss reporting across PM's sites, fostering a safety-first culture., • Ensure compliance with safety, quality, and environmental regulations, maintaining high standards across all projects., • Offer mentoring and advice to direct reports on project problems, risks, and opportunities., • Prepare and present progress reports and other documentation for senior management and clients., • Liaise with clients, stakeholders, and subcontractors, maintaining positive relationships throughout the project lifecycle. Skills and Experience: • 5+ years in management within mixed mechanical, electrical and civil roles., • Record in delivering large, complex £10m-£50m projects., • Proven experience as a Site Manager in a mixed mechanical, electrical and civil job., • Strong understanding of civil engineering practices and project delivery., • Excellent communication, negotiation, and leadership skills., • Ability to manage multiple projects simultaneously, balancing deadlines and priorities., • Full understanding of health, safety, and environmental standards. Required Qualifications / Training: • Engineering degree, NVQ L6 in a construction related discipline or equivalent industry experience., • CSCS (Gold, Black, or White card), • SSSTS/ SMSTS, • JCT Contract Management, • NEBOSH or IOSH, • Environmental related such as SEATS., • Procore Certifications (Project Manager: Core Tools, Project Management, Preconstruction, Quality & Safety), • Asbestos Awareness, • MS 365, SharePoint, Teams, Word, Excel, Project, PowerPoint, • Adobe Acrobat To find out more about this position as a Site Manager in Mitcham, Greater London, call Ysabelle (phone number removed)/ (phone number removed) at CPR Recruitment and upload a copy of your CV

Health, Safety and Environment Manager London/ Hybrid/ International travel Permanent £55,000-£65,000 plus benefits We are delighted to be partnering with Formula E, the world's fastest-growing motorsport championship, to recruit an experienced Health, Safety & Environmental (HSE) Manager. This is a unique opportunity to join a global organisation at the forefront of sport, innovation and sustainability, leading HSE delivery across international race events in some of the world's most iconic cities. Combining international travel, high-profile events and a genuine sustainability mission, this role offers the chance to make a real impact while helping shape the future of motorsport. The Role As HSE Manager, you will lead Health, Safety and Environmental planning and delivery for assigned Formula E races across the international championship calendar. Working closely with Event Directors, contractors, local consultants and internal stakeholders, you will ensure events are delivered safely, effectively and in line with Formula E's high operational standards. Key responsibilities include: Leading HSE delivery for allocated international race events. Conducting risk assessments and reviewing contractor RAMS. Developing safety, fire and evacuation plans. Monitoring onsite HSE compliance and managing incident investigations. Supporting ISO14001, ISO45001 and ISO20121 management systems. Delivering HSE training and guidance across the business. Supporting budgeting, procurement and post-event reporting. About You The right to work in the UK. Sponsorship is not available. A minimum Level 3 Health & Safety qualification (NEBOSH Certificate or equivalent). Membership of IOSH, IIRSM, IEMA or a similar professional body. Experience managing health, safety and/or environmental programmes, ideally within events, construction, sport or live environments. Strong stakeholder management, communication and organisational skills. A practical, solutions-focused approach. The ability to travel internationally for extended periods throughout the racing season. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Nathan Thompson | | (phone number removed)

At La Maritxu, we're passionate about crafting exceptional Basque Cheesecakes and delivering an unparalleled customer experience. Inspired by our Basque heritage, we embody the "Goxoa!" spirit meaning "delicious" or "sweet" which guides our values of Genuine Passion, Outstanding Service, Xcellence in Craft, Openness & Collaboration, and Adaptability & Agility. We're a growing team dedicated to quality, warmth, and continuous improvement, creating memorable moments for our customers in our London shop. Join us and be part of a dynamic environment where your leadership drives our success! Job Overview We're seeking a dynamic and commercially astute General Manager to lead our London shops. As the ultimate accountable leader, you'll oversee all aspects of operations, from people management and financial performance to product quality and customer satisfaction. This role is ideal for an ambitious individual with a passion for results, who thrives on building high-performing teams and ensuring our brand's reputation for excellence. Reporting to the Head of Operations, you'll deputise full responsibility for the shop's "family tree," driving growth, efficiency, and a positive team culture. Key Responsibilities Strategic Operations & Business Growth : Analyse financial reports, identify trends, and implement solutions to drive profitability, sales growth, and operational efficiency. Develop local marketing initiatives and promotions to boost brand visibility and customer footfall. Comprehensive People Leadership : Own the employee lifecycle, including recruitment, onboarding, training, performance management, and retention. Lead and inspire the team (Assistant Manager, Team Leaders, and Shop Assistants) to foster engagement, happiness, and high performance. Develop and maintain the shop's succession plan, delivering on People KPIs like staff turnover and internal promotions. Financial Management & Reporting : Manage P&L results, sales targets, labor costs, waste, cash control, and payroll. Conduct in-depth analysis to uncover opportunities for improvement and ensure financial policies are strictly followed. Brand & Quality Assurance : Uphold the highest standards in product quality, presentation, food safety, allergen compliance, and shop aesthetics. Act as the guardian of the La Maritxu brand, ensuring every customer interaction reflects our "Goxoa!" values. Supply Chain Coordination : Build strategic supplier relationships, optimise inventory to minimise waste, and forecast demand to align with sales trends and promotions. Crisis & Incident Leadership : Lead the team through challenges, from operational disruptions to emergencies. Develop protocols, train staff, and conduct post-incident reviews to enhance resilience. Daily Oversight : Ensure seamless shop operations, including opening/closing procedures, stock management, and the maintenance of a clean, inviting environment. Key Behaviours & Requirements Proven experience in a managerial role within retail, hospitality, or food service, with a track record of driving commercial success and team development. Strong leadership skills: Role model excellence, remain upbeat and positive, demonstrate an amazing work ethic, and lead with confidence under pressure. Commercially astute with financial acumen, attention to detail, and organisational prowess. Excellent communicator, curious learner, and passionate about achieving results. Alignment with our "Goxoa!" ethos: Genuine passion for craft, commitment to outstanding service, and adaptability in a fast-paced environment. Ability to work on-site 5 days a week in our London shop. Knowledge of food safety, health & safety regulations, and inventory management is essential. Why Join Us? Be the driving force behind a beloved brand's growth in London's competitive market. Opportunities for professional development in a supportive, collaborative team. Contribute to a culture of continuous learning and mutual support, where your success is tied to the team's. If you're a visionary leader with an unwavering drive for excellence, apply now to lead La Maritxu to new heights! We look forward to welcoming you to our team. TPBN1_UKCT

The opportunity: As a senior manager, you will perform the operational delivery of the Data Incident & Investigation capability, running day-to-day triage, investigation coordination, and escalation across the incident lifecycle. Senior Manager - DSO - UK Data Incident Investigations Lead. Receive,

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EY UK is seeking a Senior Manager to lead the Data Incident Investigations capability, overseeing triage, investigations, escalation, and governance across the incident lifecycle.

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Get notified about new Major Incident Manager jobs in. Extensive experience in managing high-stakes incidents in enterprise-level environments.

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Major Incident Manager & Incident/Change Analyst | Wokingham | 6-12 Month Contract. Major Incident Management, ServiceNow, MIM Workbench, ITIL, Change Management, Problem Management, Incident Management, IT Infrastructure, Root Cause Analysis, CAB. ITIL Incident, Change & Problem Management.

Toyota Automated Logistics (TAL) is looking for an experienced Incident Manager to join our Technical Support organization and play a key role in managing customer-impacting incidents across our global operations. As an Incident Manager, you will be responsible for leading the coordination and resol

Proven command-and-control leadership of high-severity incidents. Own the full incident lifecycle: logging, categorisation, prioritisation, investigation, escalation, resolution, and closure. Lead and control live Incidents, coordinating technical and business resolver groups.

TheAssociate Manager - Cyber Security Incident Response will play a key role in managing and responding to security incidents within WTW’s Global Cyber Security Incident Response Team. The Associate Manager - Cyber Security Incident Response will play a pivotal role within WTW’s Global Informati

Develop and standardise playbooks for key incident scenarios, including ransomware, data breaches, insider threats, OT incidents and cloud compromises. On behalf of Sellafield we are looking for a Cyber Security Incident Manager (Outside IR35) for a 12 month contract. As a Cyber Security Incident Ma

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Join us as a Cyber & Incident Response Manager and play an important role in protecting our customers, colleagues and technology. Producing reporting and insights into cyber threats, incidents and control effectiveness. Delivering cyber exercises and incident simulations that strengthen organisation

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