Incident manager jobs in BirminghamCreate job alerts

\n Salary circa £40,000 | Flexible Working Hours | Midday Finish Friday | 33 Days Annual Leave\n\n\n A Health & Safety Advisor job opportunity has just become available within a business that has supplied revolutionary technology to multiple industries for over 40 years. During a significant period of growth, this award-winning organisation is expanding its teams, including additional headcount within the Health, Safety & Environmental function. The successful advisor will earn a salary circa £40,000+ alongside flexible working hours and a midday finish on Fridays. There is also a clear opportunity for the successful individual to develop and progress into a Health & Safety Manager position as the business continues to grow.\n\n\n Health & Safety Advisor duties include -\n\n\n \n • Maintain HSE policies in line with UK legislation and company standards.\n, • Conduct audits, inspections and risk assessments across site operations.\n, • Investigate incidents, identifying root causes and implementing corrective actions.\n, • Track environmental performance and produce reports for senior management.\n, • Manage emergency response plans and coordinate drills.\n \n\n\n Health & Safety Advisor desirable skills and experience -\n\n\n \n, • Experience in a similar role such as HSE Advisor, Health & Safety Advisor or Health & Safety Officer.\n, • Strong environmental exposure within a manufacturing or industrial environment.\n, • Systems experience including ISO 14001, ISO 45001 and OHSAS 18001.\n, • Relevant qualifications such as NEBOSH, IOSH or equivalent.\n \n\n\n Health & Safety Advisor position benefits include -\n\n\n \n, • Salary circa £40,000+.\n, • Flexible working hours with a midday finish on Fridays.\n, • 33 days annual leave.\n, • Company pension scheme.\n, • Medical healthcare and death in service benefit.\n, • Enhanced maternity scheme.\n, • Clear progression towards a Health & Safety Manager position.\n, • Free on-site parking.\n \n\n\n If you're interested in this Health & Safety Advisor position, please apply through this advert immediately.\n\n\n Keywords relating to this position include Environmental, Risk Assessment, Audit, SHE, NEBOSH, IEMA, Incident Investigation, Compliance, Emergency Planning, Safety Inspections, Environmental Reporting, Hazard Identification, COMAH, Safety Culture, High Hazard Industry, Safety Engineering, UK Legislation, Regulatory Compliance, Occupational Health, Environmental Permits, Continuous Improvement.\n\n ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Data Protection & AI Consultant \n \n London - Hybrid (minimum 2 days in office) \n Competitive salary + benefits \n \n We’re looking for an experienced Data Protection & Privacy Consultant to join a growing team and support a diverse portfolio of clients across multiple sectors. \n \n This is an exciting opportunity for someone who enjoys combining hands-on privacy operations with client-facing consultancy, helping organisations navigate complex data protection challenges in a practical and commercially focused way. \n \n What you’ll be doing \n\n • Acting as a trusted advisor and key point of contact for clients on all data protection matters\n, • Supporting and delivering privacy programmes, including DPIAs, LIAs, RoPAs, and data mapping\n, • Identifying and managing data protection and cyber risks\n, • Providing pragmatic advice on UK GDPR and international privacy regulations\n, • Supporting data breach response and regulatory compliance (including ICO engagement)\n, • Developing and implementing policies, governance frameworks, and privacy controls\n, • Delivering training and awareness sessions to stakeholders\n, • Building strong relationships with stakeholders, including senior leadership\n\n \n What we’re looking for \n\n • ~5+ years’ experience in data protection / privacy roles\n, • Strong working knowledge of UK GDPR (and ideally EU/international frameworks)\n, • Hands-on experience with:\n, • DPIAs, LIAs, RoPAs\n, • Data mapping & asset registers\n, • Supplier risk assessments & contracts\n, • Incident/breach management & DSARs\n, • IAPP certification (CIPP/E, CIPM or equivalent)\n, • Comfortable working with clients and senior stakeholders\n, • Strong communication, problem-solving, and organisational skills\n, • A pragmatic, solutions-focused approach\n\n \n Why apply? \n\n • Be part of a collaborative, specialist data protection team\n, • Exposure to cutting-edge topics including AI and privacy tech\n\n Seniority Level\n\n • Not Applicable\nIndustry\n\n, • Information Services\n, • IT Services and IT Consulting\nEmployment Type\n\n, • Full-time\nJob Functions\n\n, • Information Technology\nSkills\n\n, • General Data Protection Regulation (GDPR)\n, • Data Privacy\n, • Data Protection Manager\n, • Artificial Intelligence (AI)\n, • OneTrust\n\n

We have a fantastic opportunity for an experienced and driven Health and Safety professional to join this team as the Health & Safety Manager. This role will require some travel to other sites and support the future growth of the business into new regions.The successful candidate will have strong knowledge of health and safety and you will provide professional health and safety advice and support across the Group on high risk activities, as well as developing policies, assessing risk and implementing controls to deliver the expected standards in health and safety.The roleYou will need a hands-on approach and experience within a dynamic, high risk, multi-site environmentProactively identify health and safety risks and performance improvement opportunities; proposing solutions and supporting implementation;Update and develop policies and procedures, ensuring the policies are relevant, understood and meet with health and safety legislation requirements;Develop and deliver communication briefs promoting a positive health and safety culture across the business;Work with site managers and operational managers to ensure activities are carried out in a zero-harm mannerProduce management information and reports, completing analysis of issues and making suitable recommendations for resolution considering short and long-term impacts;Lead incident investigations, write reports, agree corrective or improvement action and follow up closure to a high professional standard;Work with the Compliance Manager in managing the business ISO certified systemsKeep up to date with changes to developments in health and safety legislation and other requirements that affect the business and wider industry;What we are looking forProven experience of site based/Manufacturing industry health and safety would be a distinct advantage;Working knowledge of Health and Safety legislation;NEBOSH Certificate or equivalent;Chartered Member of the Institute of Occupational Safety and Health;Ability to establish and maintain relationships with colleagues and customers at all levels;Excellent organisation and time management;Excellent communication skills;A full UK driving licence.We are looking for a manager who will roll their sleeves up and get on site working with site managers to come up with health and safety solutions and as such should be an excellent communicator with strong commercial awarenessThis may suit someone who is looking for a step up in their careerIn returnWorking Monday - Friday days this role attracts a package of £45,000 - £50,000pa plus a range of benefits including car allowance or company car. This is an exciting and challenging role within an innovative and dynamic organisation and you will gain continual professional support and development.TPBN1_UKTJ

Build & Own the Whole Service Operation. Not Just the Queue \n Most Service Delivery Manager roles ask you to maintain what's already there. \n This one doesn't. \n We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. \n You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. \n If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. \n The Role at a Glance \n Technical Service Delivery Manager \n Aston Cross, Birmingham – Office Based Initially (3–6 Months) | Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) \n £60,000 - £65,000 DOE + Company Benefits \n Permanent | Full Time \n Reporting to: CTO \n The Opportunity \n We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. \n You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. \n You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. \n Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. \n What You'll Be Doing \n Service Leadership \n • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. \n • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. \n • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. \n • Reduce unnecessary escalations through improved workflows, coaching and service standards. \n Customer Service & Operational Excellence \n • Lead major incidents, customer escalations and service recovery activities. \n • Become a trusted operational contact for key Managed Service customers. \n • Deliver service reviews, performance reporting and continual service improvement initiatives. \n • Drive problem management and root cause analysis to reduce recurring issues. \n Service Improvement \n • Assess the current operation and build a practical roadmap for continual improvement. \n • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. \n • Introduce better documentation, knowledge management and operational processes. \n • Identify opportunities to automate repetitive activities and improve service maturity. \n Leadership & People Development \n • Coach, mentor and develop Service Desk engineers and team leaders. \n • Conduct one-to-ones, performance reviews and capability planning. \n • Build a culture of ownership, accountability and continuous improvement. \n • Support recruitment and succession planning as the business grows. \n Projects & Customer Onboarding \n • Coordinate operational delivery for new customer onboarding and Managed Service transitions. \n • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. \n • Support pre-sales activity by providing operational expertise and service insight. \n • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. \n About You \n You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. \n You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. \n You'll probably bring: \n • Proven experience leading Service Delivery within a Managed Service Provider. \n • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. \n • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. \n • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. \n • Experience managing SLAs, KPIs, customer satisfaction and service performance. \n • Strong incident, escalation and problem management experience. \n • Good working knowledge of ITIL service management principles (certification advantageous). \n • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). \n • Strong customer-facing communication and stakeholder management skills. \n • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. \n • Experience supporting legal, professional services or other regulated environments would be advantageous. \n Why Join Nexian? \n This is an opportunity to genuinely shape how our Managed Services function operates. \n Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. \n Apply Now \n Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

National Health & Safety Manager Industrial Roofing & CladdingJob Title: Health & Safety Manager Industrial Roofing & CladdingJob reference Number: 982245-5731-26105Industry Sector: H&S Manager, H&S, Health & Safety, Health & Safety Manager, Health & Safety Director, SHEQ, Roofing, Cladding, Roofing Refurbishment, Refurb, Building Envelope, Commercial Roof & Wall Systems, Roofing Contractor, Contracts Manager, Projects Manager, Commercial Manager, felts, liquid systems, Flat Roofing Systems, Single ply, Industrial Cladding Systems, Metal CladdingLocation: Remote (Site visits nationally)Remuneration: £60,000 - £70,000 + bonusBenefits: £8,000 Car Allowance + Comprehensive Benefits PackageThe role of the Health & Safety Manager Industrial Roofing & Cladding will involve:Health & Safety Manager position working on various roofing and cladding refurbishment projects; felts, liquid systems, flat roofing systems, single ply, industrial cladding systems etcLead, develop, and implement the company-wide Health & Safety strategy across all Service Centres and divisionsEnsure full compliance with Health & Safety legislation while driving continuous improvement in systems, policies, and performanceAdvise and influence the Managing Director, Board, and senior leadership team on risk, compliance, and strategic directionConduct site audits, monitor KPIs, and lead investigations to ensure effective incident management and corrective actionsPromote a positive Health & Safety culture through engagement, training, and collaboration with employees, clients, and subcontractorsThe ideal applicant will be a Health & Safety Manager Industrial Roofing & Cladding with:Must have experience as a senior Health & Safety manager within the construction industryNEBOSH Diploma (or equivalent Level 6 Health & Safety qualification)Ideally have Chartered Membership of IOSH (CMIOSH)Experience conducting audits, incident investigations, and driving continuous improvementExcellent communication skills both written and verbal across all levelsConfident and articulateMitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Health & Safety Manager, Health & Safety Director, SHEQ, Roofing, Cladding, Roofing Refurbishment, Refurb, Building Envelope, Commercial Roof & Wall Systems, Roofing Contractor, Contracts Manager, Projects Manager, Commercial Manager, felts, liquid systems, Flat Roofing Systems, Single ply, Industrial Cladding systems, Metal CladdingTPBN1_UKTJ

Are you passionate about creating and maintaining a safe working environment? We are looking for a proactive and organised Health, Safety & Environmental Co-ordinator to join our team and support the delivery of effective health, safety and environmental practices across the business. Working closely with the Health, Safety & Environmental Manager, you will play a key role in ensuring company policies, procedures and legal requirements are followed, while promoting a positive safety culture throughout the organisation. The Role Key responsibilities will include: Supporting the implementation and maintenance of Health, Safety & Environmental policies and procedures. Carrying out and reviewing risk assessments for new and existing processes. Assisting with the development and implementation of safe working procedures. Investigating accidents, incidents and dangerous occurrences and identifying actions to prevent recurrence. Coordinating health, safety and environmental activities, procedures and policies. Keeping up to date with relevant HSE legislation and supporting legal compliance. Carrying out workplace audits, including work equipment and PPE safety checks. Advising managers and employees on HSE matters, safe working practices and risk controls. Assisting with health and safety training and ensuring relevant training requirements are met. Supporting the company's Integrated Management System and helping to ensure policies and procedures are consistently applied. Liaising with contractors and ensuring appropriate risk assessments and HSE documentation are in place before work begins. Maintaining accurate HSE records, documentation and relevant safety information. About You We are looking for someone with a strong understanding of health and safety principles and a proactive approach to identifying and managing risk. You will be confident communicating with people at all levels and able to promote safe working practices across the business. Ideally, you will have: Experience in a Health & Safety, HSE or similar co-ordination role. Knowledge of current UK Health & Safety legislation and compliance requirements. Experience of risk assessments, incident investigations and workplace audits. An understanding of Integrated Management Systems and HSE procedures. Strong organisational and communication skills. The ability to work independently while also supporting managers and colleagues across the business. * A positive, practical and proactive approach to continuous improvement. What We Offer This is an excellent opportunity to develop your career within a supportive business where health, safety and environmental standards are taken seriously. You will have the opportunity to contribute directly to improving workplace safety and ensuring a safe and compliant working environment for all employees. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services, as well as engaging in relevant client-relationships, across a variety of projects. This will include managing people, resources, finances, and reporting while ensuring adherence to robust quality standards including but not limited to ISO20000. You will also assist the senior management team with business growth within existing accounts as well as supporting business development activity for potential new clients.Minimum requirements:Experience working in a commercial IT (software) environment, with a thorough understanding of service management.Eligibility for security clearance is a must.Experience of adhering to the disciplines and quality standards of service and project management, ideally with a good understanding of ISO2000 standard.Evidence of developing and managing sound client-supplier relationships.Considerable experience in a relevant technical environment.Experience of facilitating workshops and discussion.Ability to make sensible decisions under pressure taking a balanced view of client demands and Kainos commercials.Desirable:Experience of working with key ITSM for example ServiceNowAccreditation of ITIL foundation or similar.The successful candidate will exhibit the following:DeliveryManage the transition of projects from the development environment into support and project manage minor development/service work.Function as a key interface between technical, functional and client teams.Develop, implement, and maintain service standards and procedures for the Managed Services Practice.Support the Senior Service Manager in all aspects of service delivery including contractual service level agreements, staff planning, financial operations and customer satisfaction.Manage blended service teams across multiple locations working in collaboration with client and partner resources to share knowledge, meet requirements and continually improve service.Ensure regular reporting to clients and Kainos management via client service meetings and internal support reviews.Manage incident escalations – escalating to Kainos senior management as appropriate.Business Development & Account ManagementSound commercial awareness of client and service dynamics with demonstrable evidence of building client relationships.Support future growth by working closely with Senior Service mangers assisting where required with the sales/procurement cycle to best position Kainos to win profitable new business.Understand the contracts and commercial terms applied to our services ensuring Kainos is not compromised by non-compliance.Support Senior Service Manager in negotiating Service Level Agreements, support contracts and third-party contracts.TeamMotivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow.Ensure all team members have clear goals, receive regular feedback, and have timely and constructive appraisals.Ensure team members have learning and development objectives to acquire and maintain the skills necessary for the relevant service.Have responsibility for staffing teams and on-boarding of new team members.Build and maintain constructive and collaborative relationships with the client, other suppliers, and third-party stakeholders.GovernanceEnsure appropriate service governance arrangements and technical quality standards are implemented and followed throughout the project lifecycle.Effectively manage service risks and issues, escalating where appropriate.Comply, and ensures team members comply, with all confidentiality and non-disclosure policies and agreements and ensure the security of information, always.Work with quality compliance and external auditors to ensure Kainos meets these standards for accreditation.Professional Development and GrowthContribute to continuous improvement initiatives within the Management and Leadership Capability.Encourage innovation in technology and process within and beyond the Managed Service Practice.Proactively assist with recruitment activities to enable stable organisational growth.Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.Job SummaryJob number: JR_18103Date posted : 2026-08-06Profession: Delivery ManagementEmployment type: Full time

Head of Nursing & Care \n Location: West Heath House, Birmingham \n Salary: £41,000 - £48,000 (DOE) \n Hours: 35 hours per week \n \n Lead Exceptional Care. Inspire Clinical Excellence. Change Lives. \n \n At Brainkind, we're the UK's leading charity specialising in the assessment, treatment and rehabilitation of people living with acquired brain injuries and complex neurological conditions. \n Every year we support hundreds of individuals to rebuild their independence following life-changing injuries caused by trauma, stroke, illness, hypoxia, substance misuse and other neurological conditions. \n \n Through our expert multidisciplinary teams, innovative neurobehavioural rehabilitation programmes and person-centred approach, we empower people to achieve outcomes that once seemed impossible. \n \n Joining Brainkind means becoming part of an organisation where clinical excellence, compassion and innovation come together to transform lives. Our teams are passionate about what they do, and we are committed to creating an environment where colleagues are supported to develop, progress and make a genuine difference every day. \n \n About West Heath House \n West Heath House is one of Brainkind's specialist neurological rehabilitation services based in Birmingham. \n \n The service provides assessment, rehabilitation and ongoing care for adults living with complex cognitive, physical and emotional difficulties following acquired brain injury. \n \n Using our recognised neurobehavioural rehabilitation model, our multidisciplinary team works collaboratively to maximise each individual's independence, improve quality of life and support them to achieve meaningful personal goals. \n \n As Head of Care, you will play a pivotal role in ensuring every individual receives outstanding, evidence-based care whilst supporting the continued development of the service and leading a highly skilled clinical team. \n \n About the Role \n\n • This is a senior clinical leadership position responsible for overseeing the day-to-day delivery of high-quality nursing care and rehabilitation support across the service.\n, • Working closely with the Service Manager and multidisciplinary team, you will provide visible clinical leadership, ensuring safe, effective and person-centred care is consistently delivered whilst driving continuous improvement across the service.\n, • You'll lead and inspire a team of Nurses and Rehabilitation Support Workers, fostering a positive, supportive culture focused on excellence, accountability and professional development.\n, • This role combines operational leadership with hands-on clinical oversight, making it ideal for an experienced Nurse Leader who enjoys developing teams, improving services and making a lasting impact on people's rehabilitation journeys.\n\n \n Key Responsibilities \n As Head of Care you will: \n \n Clinical Leadership \n\n • Lead, motivate and develop the Nursing and Rehabilitation Support teams to deliver outstanding care.\n, • Provide visible, hands-on clinical leadership, coaching and support to colleagues.\n, • Promote a positive, compassionate and high-performing culture focused on person-centred care.\n, • Ensure staffing, clinical practice and service delivery consistently meet Brainkind's high standards.\n\n \n Quality, Governance & Compliance \n\n • Lead clinical governance, quality assurance and audit activity across the service.\n, • Drive continuous quality improvement and ensure compliance with CQC standards, legislation and Brainkind policies.\n, • Monitor clinical outcomes and implement improvements where required.\n, • Lead investigations, safeguarding processes and incident management where appropriate.\n\n \n Care & Rehabilitation \n\n • Oversee the assessment, planning, implementation and evaluation of evidence-based care.\n, • Coordinate admissions, discharges and complex clinical assessments.\n, • Ensure rehabilitation programmes are delivered effectively alongside the multidisciplinary team.\n, • Promote health, wellbeing and positive outcomes for every person we support.\n\n \n Team Leadership \n\n • Provide line management, supervision and performance management for Nursing and Rehabilitation Support staff.\n, • Support recruitment, induction, training and ongoing professional development.\n, • Mentor and develop future clinical leaders within the service.\n, • Foster effective communication and collaborative working across all departments.\n\n \n Service Development \n\n • Support the Service Manager with the operational management and continued development of West Heath House.\n, • Identify opportunities to improve care pathways, service quality and clinical outcomes.\n, • Build strong relationships with families, commissioners, external professionals and regulatory bodies.\n\n \n About You \n We're looking for an experienced and compassionate clinical leader who is passionate about delivering exceptional neurological care. \n You'll be confident leading teams, driving quality improvements and supporting colleagues to reach their full potential. \n \n You'll also bring: \n\n • Registered General Nurse (RGN) qualification with valid NMC registration.\n, • Previous experience managing a ward, department or large nursing team.\n, • Strong leadership skills with the ability to motivate, coach and inspire others.\n, • Experience managing complex clinical or rehabilitation services.\n, • Excellent understanding of acquired brain injury, neurological rehabilitation or complex care.\n, • Knowledge of clinical governance, safeguarding, quality assurance and regulatory compliance.\n, • Excellent communication, organisational and decision-making skills.\n, • Mentorship in Practice (MIP) qualification or willingness to undertake (or equivalent relevant experience).\n\n \n What You'll Receive \n We believe our people are our greatest asset and are committed to supporting your wellbeing, development and career progression. \n \n In return you'll receive: \n\n • Salary scale: Band 6 - dependant on experience\n, • 38 days annual leave (inclusive of Bank Holidays) (pro rata)\n, • Buy & Sell Annual Leave Scheme (up to 5 days)\n, • Health Cash Plan\n, • Employee Assistance Programme (EAP)\n, • Company Pension Scheme\n, • Group Life Assurance\n, • Free On-site Parking\n, • Eye Care Voucher Scheme\n, • Comprehensive Learning & Development Programme\n, • Long Service & Staff Recognition Awards\n, • Excellent opportunities for career progression across one of the UK's leading specialist neurological rehabilitation organisations\n\n \n Why Brainkind? \n At Brainkind, every role contributes to changing lives. \n Whether you're providing direct clinical care, leading teams or supporting service development, your work helps individuals regain independence, rebuild confidence and achieve goals they never thought possible. \n If you're an experienced clinical leader looking for a rewarding opportunity where you can shape services, develop people and make a meaningful difference every day, we'd love to hear from you. \n \n Apply today and become part of something extraordinary. \n \n Please note: We review applications and interview on a rolling basis and reserve the right to close this vacancy once sufficient applications have been received. We therefore encourage early applications. \n All offers of employment are subject to satisfactory compliance checks including enhanced DBS checks and three years of satisfactory references. \n \n Brainkind is proud to be a Disability Confident Employer. We are committed to building a diverse, inclusive workplace where everyone feels valued, respected and empowered to thrive.

Job Title \n Fleet Risk Manager \n \n Salary \n Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. \n \n Location \n Based out of our Head Office in Tipton, with regular travel to all our depots reaching from Sheffield to Cambridge, Birmingham and Bristol. \n \n Our Company \n Doocey Plant Hire is a core division of the wider Doocey Group, providing high-quality plant and equipment solutions to support utility, civil engineering and infrastructure projects nationwide. With a modern, well-maintained fleet and a focus on reliability, safety and service, we play an important role in keeping projects moving efficiently across both Doocey Group operations and our external client base. \n \n As part of a family-run business with over 40 years of industry experience., we are built on strong Black Country values of integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Our teams operate in a fast-paced, performance-driven environment where responsiveness, compliance and operational excellence are essential. \n \n We are proud to support critical works across the utilities and civil engineering sectors, providing dependable plant hire solutions that help our clients and colleagues deliver safely and effectively. If you ae looking to join a growing organisation that values hard work, quality and ambition, you will feel right at home at Doocey plant Hire. \n \n The Role \n We are looking for a Fleet Driver Trainer & Coach to support the ongoing development, safety and performance of drivers across our fleet. \n \n This role will focus on improving the competency, confidence and overall driving standards of new, existing and high-risk drivers through structured coaching, practical assessments, ride-alongs, targeted training and performance monitoring. You will play an important part in reducing road traffic collisions, at-fault incidents, insurance claims, unsafe driving behaviours, vehicle damage and associated fleet costs. \n \n Responsibilities \n\n • Carry out driving assessments for new starters before they begin independent driving duties\n, • Conduct periodic reassessments of existing drivers to maintain and improve standards\n, • Deliver 1-to-1 coaching sessions for drivers identified as high-risk or underperforming\n, • Undertake targeted assessments following RTCs, near misses, complaints, telematics alerts or vehicle damage incidents\n, • Complete on-road driver evaluations, ride-alongs and practical assessments where required\n, • Identify unsafe behaviours, driver weaknesses and training needs\n, • Produce individual driver improvement plans and monitor progress against agreed actions\n, • Deliver refresher training, post-incident retraining, toolbox talks and targeted behavioural improvement sessions\n, • Provide technical coaching on hazard awareness, observation, anticipation, speed control, safe manoeuvring, reversing safely and defensive driving techniques\n, • Review telematics reports, dashcam footage, driver scorecards, incident records, complaints and customer feedback to identify trends and areas for improvement\n, • Support post-incident driver debriefs and help identify root causes of incidents\n, • Feed lessons learned from incidents into future coaching, training and safety communications\n, • Maintain accurate driver assessment, coaching and training records\n, • Report on driver improvement activity, progress and outcomes\n, • Escalate persistent non-improvement or serious driver concerns to management where appropriate\n, • Support a company fleet safety standard, safe systems of work and road risk reduction objectives\n, • Promote a positive, proactive driver safety culture across the business\n\n \n The Person \n\n • Credible with drivers and able to build constructive working relationships\n, • Calm, professional and confident when dealing with challenging conversations\n, • Able to challenge unsafe behaviours in a firm but supportive way\n, • Highly observant, with strong assessment and feedback skills\n, • Organised, disciplined and able to maintain accurate records\n, • Able to work closely with operational tams, fleet reams and management\n\n \n Technical Skills & Experience \n\n • Backgrounds such as ex-traffic police, DVSA or transport enforcement, commercial fleet training, military transport training or fleet road risk management would be highly relevant\n, • Experience in driver coaching, driver training, fleet safety, road safety, transport operations or a similar role\n, • Strong knowledge of safe driving techniques and driver behaviour improvement\n, • Experience carrying out driver assessment, coaching sessions or practical vehicle evaluations\n, • Experience using telematics, dashcam footage, driver scorecards or fleet management systems\n\n \n Qualifications & Training \n\n • Full UK driving licence is essential, preferably Cat 2\n, • Advanced driver qualification and/or driver assessor or driver trainer qualification is desirable\n, • CPC – Transport Manager accredited preferred but not essential\n, • FORS – Knowledge and experience preferred\n\n \n Additional Information \n Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. \n \n Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. \n \n By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary. \n

Business UnitVBU - TrakM8Job DescriptionJob PurposeThe Sales Director is a senior commercial leadership role responsible for driving new customer acquisition across the fleet telematics market. Leading a team of Business Development Managers (BDMs), this role is wholly focused on winning net new logo business — identifying, engaging and securing high-value fleet operators that align to Trakm8’s core customer profile of 500+ vehicles and £80k+ annual recurring revenue.Reporting directly to the Chief Executive Officer, the Head of Sales will own the new business pipeline from end to end: from market targeting and campaign alignment through to commercial negotiation and contract close. This is a high-impact, high-visibility role with direct accountability for the delivery of new customer revenue in line with Trakm8’s One Page Strategy Plan and annual growth targets.The successful candidate will bring proven new logo sales leadership experience in the fleet, telematics or adjacent technology markets, combining a hunter mindset with the capability to build, coach and elevate a high-performing sales team. They will also assume the overall sales leadership responsibilities currently being carried by the Chief Executive, enabling the business to operate with a dedicated, focused sales function for the first time.Key Responsibilities:New Logo AcquisitionOwn and deliver Trakm8’s new customer acquisition targets, including £240k+ ARR from new Key Accounts in 2026.Define and execute a targeted new business strategy focused on fleet operators with 500+ vehicles.Drive the team to convert qualified pipeline into contracted revenue, maintaining accountability for win rates and deal velocity.Lead senior commercial negotiations for high-value new business deals.Pipeline DevelopmentBuild and maintain a rolling new business pipeline — Q2 2026 target of +£1.5M in qualified pipeline added.Ensure disciplined CRM use for all pipeline management, forecasting and opportunity tracking.Provide accurate monthly and quarterly revenue forecasts to the CEO, with early escalation of risk.Collaborate with Marketing to align demand generation activity and lead conversion.Commercial & Strategic EngagementLead senior commercial negotiations for high-value new business dealsEngage at C-level with target prospects to build relationships and drive deal progressionRepresent Trakm8 at industry events and networks to generate leads and build profileSales Leadership & Team DevelopmentLead, manage and develop a team of BDMs, setting clear KPIs, targets and individual development plans.Establish a high-performance sales culture built on accountability, coaching and continuous improvement.Attract, retain and develop top sales talent; build capability and succession within the team.Act as a role model for Trakm8’s commercial values in every customer interaction and team conversation.Provide regular one-to-one coaching and pipeline reviews to support BDM performance and development.Market Intelligence & Go-to-MarketGather competitive insight and market intelligence to sharpen Trakm8’s positioning.Work with Product and Marketing to develop compelling propositions for Optimisation, ADAS and AI solutions.Feed prospect and market insights back into the business to influence the product roadmap and go-to-market strategy.Stay current on trends in fleet technology, ADAS, AI and EV fleets to position Trakm8 effectively.Cross-Functional CollaborationPartner with Customer Success and Account Management to ensure seamless new account handover post-signature.Work with Professional Services to ensure new business commitments are scoped and deliverable.Skills / Experience / Competency Required:Significant B2B sales leadership experience, with at least 3–5 years in a player-manager or head of sales capacity.Proven track record of consistently achieving and exceeding new business revenue targets.Demonstrated ability to build and lead high-performing new business sales teams.Experience of selling complex, high-value solutions (£80k+ ARR) to enterprise or large commercial customers.Ability to develop and convert complex sales opportunities using a consultative approach.Strong pipeline management and CRM discipline; data-driven approach to forecasting and opportunity prioritisation.Excellent communication, questioning and stakeholder-management skills; confident and credible at C-level.Comfortable working in a scaling business environment where process and structure may be evolving.Comfortable working fully remotely and managing a remote team with a high degree of autonomy.Full UK driving licence (role requires travel to customer sites and industry events).Desirable Skills:Experience within fleet, telematics, mobility technology or adjacent SaaS/technology markets.Degree-level education in Business, Sales, Marketing or a related discipline, or equivalent professional experience.Professional sales training (e.g. SPIN Selling, Challenger, MEDDIC, Consultative Selling).Experience with optimisation platforms, route planning solutions, or camera/ADAS technologies.Background in key account-style selling or enterprise consultative sales.Personal Attributes:A natural hunter leader — personally comfortable opening doors at senior levels and coaching others to do the same.Strategic thinker who can translate business strategy into sales execution and operate at both strategic and operational levels.Proactive, resilient and comfortable working in a target-driven, fast-paced environment.Curious and innovative, with a continuous improvement mindset.Strong planning, organisational and prioritisation skills; able to manage competing demands across team leadership and personal commercial activity.High integrity and a commitment to delivering excellent customer outcomes; leads with honesty in every commercial interaction.Energetic and motivating — able to inspire and sustain a high-performance culture within the team.Self-motivated, driven and capable of working independently within a remote environment.Our Values:We’re a close-knit team who care about each other, our customers and making a positive impact, our values drive who we are and the decisions we make:Caring & Committed – We show up for each other and deliver with dedicationMake a Difference – We create impact that mattersRelentless – We push forward until we succeedDo the Right Thing – We choose integrity every timeJoy of the Journey – We enjoy the ride and celebrate along the wayHealth & SafetyAs a Trakm8 Group employee, you have the following H&S responsibilities:To comply with the Group H&S policy and procedures;To take care of your own health and safety and that of people who may be affected by what you do (or what you do not do);To co-operate with others on health and safety;To not interfere with, or misuse, anything provided for your health, safety or welfare;To wear/use the correct Protective Equipment at all times;To follow the training you have received at all times.Information Security:As a Trakm8 Group employee, you have the following Information Security responsibilities:To follow the Group Information Security policies at all times;To ensure that passwords under your responsibility are kept confidential;To keep Group or Company information secure and confidential at all times;To inform your manager immediately if you detect, suspect or witness an incident that may be a breach of securityThis role requires screening in the below areas:ReferencesThe above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job descriptions are subject to possible modifications in line with the needs of the business. #J-18808-Ljbffr

HS2, Britain’s new high-speed railway is at peak construction. Balfour Beatty VINCI is HS2’s construction partner in the Midlands, responsible for delivering 90km of the route, from Long Itchington in Warwickshire to the centre of Birmingham and on to Handsacre in Staffordshire. \n Now is a great time to join us and be part of a diverse team of nearly 9,000 people from over 80 nationalities working together to deliver major assets including bridges, tunnels and viaducts. Whether onsite or officed based all colleagues have a key part to play in delivering this critical transport infrastructure project. \n Current Opportunity: Health and Safety Advisor \n Location: \n Based in Birmingham - the Central Region runs from the east of Birmingham into the city centre, comprising Sublot Delta, 1B, 4 and 5S. More than 50% of the structures within IPT Area North are located in the Central Region. This region, which covers a complex urban environment, also includes the 3.5 mile twin bore Bromford Tunnel. It also includes Interchange Station, as well as crossing three major highways (A45, M6 and M42). \n Role description: \n • Support the Sublot H&S Manager. \n • Provide advice and support on all health and safety related issues to colleagues on site. \n • Advise on project compliance with the BBV health and safety management system and relevant UK legislation such as CDM, Work at Height etc. \n • Attend site daily to positively engage with colleagues and supply chain regarding health and safety matters. \n • Complete documented site inspections and joint inspections with suppliers. \n • Support project and construction colleagues to deliver safety briefings and safety presentations. \n • Review of safe systems of work such as Risk Assessments and Method Statements where a formal health and safety review is required. \n • Provide support and advice to accident and incident investigations and ensure that the HS2 reporting database is updated, \n • Undertake health and safety evaluations of supplier bids alongside procurement team colleagues. \n • Produce safety communications such as Lessons Learned after incidents have occurred and other briefings and toolbox talks. \n • Work closely with colleagues in teams such as Traffic Management and Community Engagement to find resolution to any issues arising. \n • Provide advice and support to Sublot Facilities colleagues on health and safety issues connected to Facilities Management and building related issues including fire and security. \n • Work closely with the H&S Admin team to provide required information. \n Essential Experience: \n • Previous experience in Construction Health and Safety, ideally including major construction projects with similar themes to HS2. \n • NEBOSH Construction Certificate (or equivalent) \n • NEBOSH General Certificate (or equivalent) \n Applicants must have the right to work in the UK to be considered. \n Why Join Us: \n Car/car allowance \n Flexible working options \n Free parking & travel allowance (where eligible) \n Family-friendly policies \n Excellent pension & healthcare \n Wellbeing support & flu vaccinations \n About Us \n Balfour Beatty VINCI is a joint venture with over 30 years of experience delivering iconic infrastructure, including the Channel Tunnel, Crossrail, and upgrading some of the UK’s busiest motorways. On HS2, we’re building everything from viaducts and tunnels to bridges and embankments across the West Midlands. \n Diversity & Inclusion \n We’re proud to be an inclusive employer, welcoming people from all backgrounds, abilities and neurodiversities. As a Disability Confident Leader, we encourage applications from candidates with disabilities. \n \n Flexible Working \n We’re open to discussing flexible working arrangements to suit your needs, aligned with project requirements.

hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. \n We're looking for an experienced and commercially minded Head of Customer Operations to lead the evolution of our customer operating model within our Extended Support and Commercial Services team, ensuring we deliver exceptional customer experiences at scale while driving operational excellence and profitable growth. \n This is a highly visible leadership role with responsibility for improving customer outcomes, increasing retention, reducing operational friction and enabling sustainable growth. \n\n • \n Define and lead the customer operating model \n \n • \n Develop and continually evolve a scalable customer operations strategy aligned to business objectives. \n \n \n • \n Create operational frameworks that support customer growth while improving efficiency and consistency. \n \n \n • \n Standardise customer journeys, governance and operating rhythms across all customer-facing teams. \n \n \n • \n Ensure operational processes remain customer-centric while supporting commercial performance. \n \n Drive operational excellence \n \n • \n Lead continuous improvement initiatives that simplify processes, remove inefficiencies and improve customer outcomes. \n \n \n • \n Establish operational standards, KPIs and service measures. \n \n \n • \n Introduce automation, self-service and scalable operating practices where appropriate. \n \n \n • \n Build a culture focused on quality, accountability and operational excellence. \n \n Improve customer retention and commercial performance \n \n • \n Partner with teams across the business to improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). \n \n \n • \n Identify operational improvements that accelerate customer value realisation and reduce churn. \n \n \n • \n Work alongside Revenue Operations and Commercial teams to optimise renewal, expansion and customer lifecycle processes. \n \n \n • \n Ensure customer operational performance directly supports revenue growth and EBITDA improvement. \n \n Lead cross-functional collaboration \n \n • \n Build strong partnerships with Sales, Professional Services, Support, Finance, Product and Engineering. \n \n \n • \n Act as the operational bridge between executive strategy and frontline delivery. \n \n \n • \n Influence senior stakeholders through data-led recommendations and operational insight. \n \n \n • \n Ensure customer priorities remain aligned across every customer-facing function. \n \n Executive escalation and governance \n \n • \n Own governance for critical customer issues and executive escalations. \n \n \n • \n Lead post-incident reviews to identify root causes and drive long-term improvements. \n \n \n • \n Implement governance frameworks that reduce recurring issues and improve organisational learning. \n \n \n • \n Ensure operational risks are identified and proactively managed. \n \n Build a high-performing function \n \n • \n Lead, coach and develop a high-performing Customer Operations team. \n \n \n • \n Foster a culture of innovation, collaboration and continuous improvement. \n \n \n • \n Define team objectives aligned to strategic business priorities. \n \n \n • \n Support succession planning and capability development across the function. \n \n Use data to influence decisions \n \n • \n Develop executive dashboards that provide insight into operational performance and customer health. \n \n \n • \n Analyse customer trends to identify opportunities for operational improvements. \n \n \n • \n Translate operational data into strategic recommendations for the leadership team. \n \n \n • \n Use metrics to prioritise investment and continuous improvement initiatives. \n \n\n You'll be an experienced operational leader who combines strategic thinking with a passion for improving customer experiences. \n You'll be comfortable influencing executives, leading transformation programmes and delivering measurable business outcomes. \n Essential experience \n\n • \n Significant leadership experience within Customer Operations, Customer Success, Revenue Operations or Service Operations. \n\n\n • \n Experience designing and implementing scalable operating models. \n\n\n • \n Strong commercial understanding of SaaS or subscription-based businesses. \n\n\n • \n Proven success improving customer retention and operational efficiency. \n\n\n • \n Experience leading organisational change and continuous improvement programmes. \n\n\n • \n Ability to influence senior stakeholders across multiple business functions. \n\n\n • \n Strong analytical skills with experience using operational metrics to drive decision-making. \n\n\n • \n Experience leading and developing high-performing teams. \n\n Please note, applicants must have the legal right to work in the UK at the time of application. \n Wellbeing that means something \n\n • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year\n, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave\n, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay\n, • 24/7 Employee Assistance Programme for confidential support\n, • Private medical insurance for everyone, no medical-history exclusions\n\n Financial benefits that have your back \n\n • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures\n, • Income protection: up to 75% salary for 5 years if you ever need it\n\n Grow your career with us \n\n • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library\n, • Access to external training and apprenticeships\n\n Making a Difference \n\n • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding\n, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger\n\n Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: \n\n • ULEV car scheme with 1,000+ models\n, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover\n\n At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. \n We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. \n OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. \n Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. \n We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. \n Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. \n Join us and become part of a team that’s powering the world of work and making a real difference. \n Learn more at www.oneadvanced.com \n #LI-EB1

Help us Separate People from Hazards At Kee Safety, protecting people is at the heart of everything we do. As a global leader in fall protection, safe access solutions, and training, we're looking for an experienced Health, Safety & Environmental (HSE) Manager to lead and support our UK and European operations.This is a high-impact role for a proactive HSE professional who enjoys a mix of strategic leadership, auditing, training, and hands-on site engagement. You'll work closely with business leaders across multiple locations to drive a strong safety culture, ensure compliance, and support continuous improvement.What you'll be doing Lead and develop HSE programmes across the UK and EuropeProvide expert guidance on UK and European HSE legislation and best practiceConduct audits, inspections, and compliance reviews across business unitsDeliver HSE and working-at-height trainingMonitor, analyse, and report on HSE performance and KPIsSupport accident and incident investigations and implement corrective actionsWork with managers and teams to develop risk assessments and safe systems of workBuild strong relationships with internal stakeholders, contractors, and regulatory bodiesWhat we're looking for Minimum 5 years' HSE management experienceStrong auditing and compliance backgroundSound knowledge of UK and European HSE regulationsNEBOSH qualification (or equivalent experience)Experience with ISO 45001 and ISO 14001 management systemsExcellent communication and influencing skillsFull driving licence and willingness to travel extensivelyExperience within construction, work at height, manufacturing, or industrial environments is highly desirableWhy Kee Safety? You'll join a global organisation with a world-class reputation for safety, innovation, and employee wellbeing. This is a fantastic opportunity to shape HSE performance across multiple countries while helping us achieve our mission of Separating People from Hazards .TPBN1_UKTJ

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a skilled and experienced Cyber Resilience Analyst to join our team.The successful candidate will report to the Cyber Operations and Engineering Manager. This role focuses on defining, maintaining, and testing resilience plans for the organisation, including Business Continuity , Incident Response , and Disaster Recovery .You will work closely with multiple teams across the IT department and the wider business to ensure that resilience strategies are robust and effective. Strong planning and communication skills are essential, as is previous experience in cyber resilience.In addition, the responsibilities of the Cyber Resilience Analyst will include:Conducting analysis on business systems to understand and document the impact, scope, and recovery path in relation to cyber incidents.Contribution to incident reviews to ensure learnings are taken to improve our resilience.Identifying and escalating weaknesses in the resilience strategy.Working with project and change teams to ensure new developments are designed with resilience in mind.This is a role that requires a good mix of hands-on technical skills and the ability to influence and guide the recovery strategy. You could go from personally testing the recovery of a system in the morning, to chairing a meeting of the Business Continuity group in the afternoon.This role is based in our Deeside head office, with a minimum of 2 days per week spent working from here.Specific skills and capabilities we are looking for:EssentialPrevious experience in cyber resilience and recovery activities (Business Continuity, Incident Response, Cyber Recovery).Excellent documentation and report writing skills.Strong interpersonal and communication skills.Attention to detail and ability to manage complex plans.A general understanding of how enterprise-level IT systems work together.DesirableExperience with Microsoft Azure (particularly ASR and Recovery Services).Experience with cyber-recovery platforms such as Rubrik.Familiarity with the Microsoft Defender suite.Ability to communicate technical concepts to non-technical audiences.What to expect from us:15% discount in Iceland stores30% discount at Club Individual Restaurants33 days holiday (including bank holidays)Free onsite parkingOnsite electric car charging portsSubsidised staff restaurant and Costa CoffeeChristmas vouchersRefer a Friend SchemeChristmas Savings schemeDiscounted dry cleaningLong service awardsTPBN1_UKTJ

We are currently looking for a Compliance Officer to join One Vision Housing , part of The Sovini Group.Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated fairly, with respect and free from discrimination. Inclusivity matters We recognise candidates may have diverse needs, and we will always look to support this throughout the process.If you have got the talent, the potential, the drive and determination there is a place for you at The Sovini Group.This position is a permanent opportunity.As a Compliance Officer, you will be expected to:Ensure statutory and regulatory compliance across residential, commercial and high-rise properties, including Gas, Fire, Asbestos, Legionella, Electrical and Lifting Equipment safety.Support the Building Safety & Compliance Manager in maintaining legal compliance, risk management frameworks and responding to legislative changes.Coordinate inspections, assessments, servicing, testing, repairs, remedial works and refurbishment programmes.Manage compliance budgets, expenditure and risk, ensuring value for money, efficiency and effective cost control.Oversee contractors, consultants and service providers to ensure quality, compliance and timely service delivery.Maintain accurate, audit-ready compliance records, databases and asset systems, producing reports, analysing data and monitoring KPI performance.Manage stakeholder relationships, compliance reporting, complaints, appeals, consultations and customer satisfaction activities.Line manage and develop the Compliance Coordinator, supporting training, performance management and professional development.Monitor, audit and continuously improve compliance processes, commercial property assets and service delivery arrangements.Support business objectives through performance reporting, best practice, incident response (including out-of-hours support), and by promoting CIH standards, equality, diversity and health & safety compliance.To be successful in a Compliance Officer role, the skills you will need:Proven experience managing planned preventative maintenance (PPM) programmes and specialist mechanical and electrical compliance across residential and commercial property portfolios.Strong knowledge of social housing compliance, including relevant legislation, Building Regulations, British Standards, industry guidance and risk management practices.Experience coordinating inspections, assessments, servicing and insurance compliance activities across a range of assets, plant and equipment.Skilled in managing contractors, consultants and service providers, building effective partnerships and driving performance against demanding targets.Experience managing budgets, expenditure and cost analysis, identifying value for money and continuous improvement opportunities.Proficient in compliance and asset management systems, with the ability to quickly learn and adapt to new technologies and platforms.Strong analytical, reporting, audit and communication skills, with the ability to manage risk, engage stakeholders at all levels and communicate effectively via multiple channels.Able to work independently and collaboratively in a fast-paced environment, managing competing priorities, responding to emergencies, supporting team development and demonstrating The Sovini Group values: Success, Passion, Authenticity, Courage and Enterprise.Experience or Knowledge of the below would be advantageous but not essential:A relevant compliance, health & safety or building management qualification or equivalent, or currently working towards this.Working in multi-disciplinary teams to ensure all compliance programmes and control schemes are delivered within target and in line with statutory and good practice guidelines.Developing and implementing continuous improvement across your areas of responsibility.Full UK driving licence and access to a vehicle with business user car insurance.So if you are looking for a Compliance Officer role with:Competitive salary - £43,309.67paHours 36 per week (Monday-Friday)Agile working enjoy an agile working approach.28 days holiday + bank holidays (rising to 33 days after 5 years).Festive shutdown (34 days taken from holiday entitlement).Fantastic, matched pension contributions up to 8%.Life Assurance for every colleague, peace of mind ensuring your loved ones are cared for.Career development through bespoke L&D programmes.Cycle 2 Work Scheme.Corporate discount scheme.Award-winning health & wellbeing support.24/7 GP access, EAP, financial wellbeing tools & more.Apply online via our website today!Please note we do not accept approaches from recruitment agencies and only applications made via our website will be accepted.Closing date 23 rd August 2026Please note that shortlisting may take place prior to the advert closing, if a high volume of suitable applicants have applied, the advert may close early. Please do not hesitate to submit your application.TPBN1_UKTJ

EY seeks a Senior Manager – DSO – UK Data Incident & Investigation Lead to oversee operational delivery of the data incident and investigation capability across the incident lifecycle in the UK. You will coordinate triage, investigations, and escalation, driving consistency, governance, and time

The opportunity: As a senior manager, you will perform the operational delivery of the Data Incident & Investigation capability, running day-to-day triage, investigation coordination, and escalation across the incident lifecycle. Success as defined by you: The opportunity to help build and shape a n

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud‑native and DevOps‑led architectures., • Experience using AI‑assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102) Wellbeing that means something • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud‑native and DevOps‑led architectures., • Experience using AI‑assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102) Wellbeing that means something • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud-native and DevOps-led architectures., • Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102), • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions, • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it, • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships, • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud‑native and DevOps‑led architectures., • Experience using AI‑assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102) Wellbeing that means something • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud-native and DevOps-led architectures., • Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102), • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions, • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it, • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships, • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud‑native and DevOps‑led architectures., • Experience using AI‑assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102) Wellbeing that means something • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud-native and DevOps-led architectures., • Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102), • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions, • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it, • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships, • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud-native and DevOps-led architectures., • Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102), • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions, • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it, • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships, • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description What's the role? As Compliance Manager, the successful candidate will be knowledgeable and enthusiastic about Safety and Quality and have a solid knowledge of legislation and a desire to drive improvement.You will be able to work independently or as part of a team and will be accountable for ensuring that our safety and quality standards and procedures align with organisational best practice. You will also be responsible for establishing performance standards, procedures, training and coaching and audit controls to enable us to meet business requirements. This is a hands on role which will require supporting depots and actively working alongside site colleagues to implement safety, quality and environmental policies, procedures and paperwork. Working Pattern - Monday - Friday 8-4pm Main Responsibilities & Objectives: Responsible for ensuring that the Safety & Quality Assurance procedures are complied with across the division and the constant drive for continuous improvement. Performs inspections and audits at depot level Work with site representatives to manage Safety, Quality and Operating Procedures including all Hygiene Operations, allergen management and pest control. Demonstrates the ability to develop, maintain and produce reports related to the safety and quality function, i.e. non-conformances Support the sites to ensure the attainment of BRCGS & Organic certification at site following up any non-conformances To deliver the Companys safety management systems, to advise on the performance of risk assessments and the review of SSOW to contribute recommendations for improvements. To provide specialist safety advice to management on and control of health, safety and welfare matters and on the development of working practices that comply with relevant legislation. Ensuring Depots adopt appropriate Health and Safety targets and standards for their own areas of responsibility in the control of loss and operation of best safety practice. To analyse incident trends for continuous improvement Qualifications NEBOSH General Certificate Level 3 HACCP qualification Internal auditing qualification BRCGS experience Technical Member of IOSH Excellent PC literacy skills, including Microsoft office applications Good problem solving, communication and organisational skills Ability to work both within a team environment and individually working to tight deadlines Additional Information As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Competitive holiday entitlement of 25 days holiday plus the bank holidays. CompanyBonus We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme. Private Medical Cover This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa. Pension scheme we want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 5% employee and 8% employer. Life Assurance - 4x your annual salary. Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses. Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! TPBN1_UKTJ

Problem Management focuses on investigating issues, maintaining service stability, coordinating incident resolution and identifying opportunities to prevent future problems. HEO Operational Service Management - Product / Problem Manager. Working across Product and Problem Management disciplines, you

HCA UK is seeking a Quality and Risk Manager for The Harborne Hospital in Birmingham to lead governance, risk and incident investigations within the Governance team.The role focuses on regulatory compliance, incidents, complaints and learning responses across hospital operations.The successful candi

Driver and Vehicle Licensing Agency in Birmingham is seeking a Facilities, Safety & Pass Office Manager to oversee workplace assurance, security and compliance, and to assist with accommodation planning and incident management to safeguard operations. The role requires auditing, monitoring health an

Coventry and Warwickshire Partnership NHS Trust is seeking a Clinical Deputy Manager for the Janet Shaw Clinic at Brooklands Hospital.The role supports the clinical lead, prioritises safety and quality of patient care, and assists with incident management in a medium secure service.You will lead a w

Our client, a global leader in consumer services, is seeking an Incident and Problem Manager to take end-to-end ownership of major incident response and problem management across a complex, global technology landscape. Here you will be managing high-severity incidents, minimising business impact, an

Manages incidents and problems, minimizing business impact and driving root cause analysis.

A leading Facilities Management provider is seeking an Interim Operations Manager to oversee the delivery of integrated Hard and Soft FM services across a multi-site portfolio. This is an excellent opportunity to drive operational performance, lead service improvements and work closely with clients and stakeholders to deliver exceptional FM services. The Role As the Interim Operations Manager, you'll: Lead the delivery of integrated Hard and Soft FM services across multiple sites. Monitor and improve KPI, SLA and service performance, identifying trends and implementing improvements. Manage operational risks through proactive planning, escalation and mitigation. Coordinate planned, reactive and lifecycle maintenance activities across the portfolio. Ensure CAFM systems accurately support service delivery, reporting and performance management. Manage subcontractors and supply chain partners, ensuring contractual and statutory compliance. Support the delivery of technical compliance, fabric and grounds maintenance programmes. Lead incident response, business continuity and service recovery activities where required. Build strong relationships with clients, operational teams and key stakeholders. Drive continuous improvement by implementing new processes, operational controls and best practice. Provide operational leadership and support to the wider account management team when required. You To be successful in the role of Interim Operations Manager, you'll bring: Proven experience managing Total Facilities Management (TFM) contracts. Experience overseeing Hard FM services across multi-site portfolios. A strong track record of managing KPIs, SLAs and operational performance. Experience using CAFM systems and performance management tools. Strong commercial awareness, including budget management and contract performance. Excellent stakeholder management and communication skills. A full UK driving licence. Desirable: Experience working within a PFI environment. What's in it for you? This is an exciting interim opportunity to join a leading FM organisation and make an immediate impact across a complex multi-site portfolio. £300-£350 per day (Umbrella). Monday-Friday, 8:00am-5:00pm. Based in the West Midlands with regional travel as required. Opportunity to lead operational improvements across a high-profile FM contract. Collaborative working environment with an experienced leadership team. Apply Now! To apply for the position of Interim Operations Manager, click Apply Now and send your CV to Megan Gale. Interviews are taking place now, so don't miss this opportunity to join a leading Facilities Management organisation

We have a fantastic opportunity for an experienced and driven Health and Safety professional to join this team as the Health & Safety Manager. This role will require some travel to other sites and support the future growth of the business into new regions. The successful candidate will have strong knowledge of health and safety and you will provide professional health and safety advice and support across the Group on high risk activities, as well as developing policies, assessing risk and implementing controls to deliver the expected standards in health and safety. The role • You will need a hands-on approach and experience within a dynamic, high risk, multi-site environment, • Proactively identify health and safety risks and performance improvement opportunities; proposing solutions and supporting implementation;, • Update and develop policies and procedures, ensuring the policies are relevant, understood and meet with health and safety legislation requirements;, • Develop and deliver communication briefs promoting a positive health and safety culture across the business;, • Work with site managers and operational managers to ensure activities are carried out in a zero-harm manner, • Produce management information and reports, completing analysis of issues and making suitable recommendations for resolution considering short and long-term impacts;, • Lead incident investigations, write reports, agree corrective or improvement action and follow up closure to a high professional standard;, • Work with the Compliance Manager in managing the business ISO certified systems, • Keep up to date with changes to developments in health and safety legislation and other requirements that affect the business and wider industry; What we are looking for • Proven experience of site based/Manufacturing industry health and safety would be a distinct advantage;, • Working knowledge of Health and Safety legislation;, • NEBOSH Certificate or equivalent;, • Chartered Member of the Institute of Occupational Safety and Health;, • Ability to establish and maintain relationships with colleagues and customers at all levels;, • Excellent organisation and time management;, • Excellent communication skills;, • A full UK driving licence., • We are looking for a manager who will roll their sleeves up and get on site working with site managers to come up with health and safety solutions and as such should be an excellent communicator with strong commercial awareness, • This may suit someone who is looking for a step up in their career In return Working Monday - Friday days this role attracts a package of £45,000 - £50,000pa plus a range of benefits including car allowance or company car. This is an exciting and challenging role within an innovative and dynamic organisation and you will gain continual professional support and development

Want to take the next step in your travel career and lead the sales & operational performance of a successful tour operator's contact centre team? Are you a commercially driven Sales & Operations Manager who thrives on improving sales, performance, customer service and operational efficiency? Do you have the leadership skills to manage managers, drive accountability and take control when things don't go to plan? I am looking for an experienced Call Centre Operations Manager to join a successful Birmingham based tour operator, where you will take overall responsibility for the day-to-day operational performance of the business. From driving sales conversion and revenue performance through to overseeing after-sales, ticketing, customer service and operational support, this is a key leadership role with real influence across the business. THE JOB: Taking overall responsibility for sales performance and operational delivery across the business. Leading and managing Operational Department Managers, ensuring strong performance, accountability and engagement. Driving sales conversion, productivity, revenue per call and overall commercial performance. Monitoring daily, weekly and monthly KPIs, identifying performance gaps and implementing corrective action. Overseeing Sales, After-Sales / Customer Service, Sales Support, Offline Support, Ticketing & Processing and Administration. Ensuring smooth processes and effective handovers across the full customer journey, from initial enquiry through to post-sale support and ticketing. Overseeing after-sales service and ticketing accuracy, ensuring issues are resolved efficiently and within agreed SLAs. Reducing errors, delays, rework and customer complaints through strong performance management and process improvement. Producing and analysing management reports covering sales performance, conversion, revenue, cancellations, amendments and year-on-year comparisons. Using data and insight to identify opportunities for improvement and increase operational efficiency. Acting as the senior operational lead during crises, including supplier failures, flight disruption, system outages and high-volume customer incidents. Coordinating cross-departmental responses during operational incidents and ensuring clear communication throughout. Overseeing operational recovery, including rebookings, refunds, ticketing amendments and the resolution of backlogs. Conducting post-incident reviews and developing effective contingency and business continuity plans. Ensuring systems, processes, website content, sales messaging and call routing remain accurate and effective. Maintaining high standards of quality, regulatory compliance and GDPR across all operational departments. Supporting the introduction of new products, initiatives and system changes.EXPERIENCE REQUIRED: To be successful in this role, you will have proven experience managing performance within a call-centre or contact-centre environment, ideally within travel or a tour operator environment. You will be a strong commercial leader with a proven track record of driving sales performance, conversion and operational efficiency. You will need to be confident managing managers, coaching and developing teams, analysing performance data and making informed decisions under pressure. Excellent problem-solving skills are essential, as is the ability to take ownership during operational crises and ensure the business continues to deliver for its customers. THE PACKAGE: You will receive a competitive salary circa £35k pa - £40k pa DOE. This is a fantastic opportunity to take a senior operational leadership role within a successful travel business, with the opportunity to make a genuine impact on sales performance, customer experience and the overall efficiency of the operation. INTERESTED: Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or . Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities, so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants

Health & Safety Advisor Birmingham | Regional Midlands Travel £45,000 - £52,000 + Excellent Package We are partnered with a successful and growing main contractor to support the appointment of a Health & Safety Advisor. This is an excellent opportunity for an ambitious health & safety professional who has gained a year or a few years of experience within construction and is looking to accelerate their career within a supportive and forward-thinking business. Operating across a diverse portfolio of construction projects throughout the Midlands, our client has built a strong reputation for quality delivery, client satisfaction, and maintaining high safety standards. Due to continued growth, they are looking to strengthen their Health & Safety team with an individual who is eager to develop and progress. The Role Reporting into the Health & Safety Manager, you will work closely with site and project teams to drive best practice and ensure compliance across multiple live construction projects. This role offers excellent exposure to a variety of project types and a genuine pathway for career progression into a Senior Health & Safety Advisor or management position. Key Responsibilities Conduct regular site inspections and health & safety audits. Advise site management teams on health & safety best practice and legislative requirements. Support the review and implementation of RAMS. Assist with incident and accident investigations, identifying root causes and lessons learned. Produce audit reports and monitor close-out of actions. Deliver toolbox talks and engage with site teams to promote a positive safety culture. Monitor subcontractor compliance and performance. Support the ongoing development of the company's health & safety systems and procedures. Build positive relationships with operational teams and stakeholders across the business. About You NEBOSH General or Construction Certificate. Experience within a construction health & safety role. Ideally 1-5 years' experience gained with a contractor, subcontractor, consultancy, or similar environment. Good understanding of UK health & safety legislation. Strong communication and interpersonal skills. Proactive approach with a willingness to learn and develop. Full UK Driving Licence. What's On Offer Salary of £45,000 - £50,000. Car allowance or company vehicle. Pension scheme. Private healthcare. Annual bonus. 25 days holiday plus bank holidays. Ongoing training and professional development. Clear and realistic opportunities for career progression. Supportive management team and growing business environment. The Opportunity This position would suit an Assistant Health & Safety Advisor ready to step up, or an existing Health & Safety Advisor looking to join a company where progression is actively encouraged. If you're looking to build your career with a respected main contractor that invests in its people and offers a clear route for advancement, we'd be keen to speak with you

Salary circa £40,000 | Flexible Working Hours | Midday Finish Friday | 33 Days Annual Leave A Health & Safety Advisor job opportunity has just become available within a business that has supplied revolutionary technology to multiple industries for over 40 years. During a significant period of growth, this award-winning organisation is expanding its teams, including additional headcount within the Health, Safety & Environmental function. The successful advisor will earn a salary circa £40,000+ alongside flexible working hours and a midday finish on Fridays. There is also a clear opportunity for the successful individual to develop and progress into a Health & Safety Manager position as the business continues to grow. Health & Safety Advisor duties include - Maintain HSE policies in line with UK legislation and company standards. Conduct audits, inspections and risk assessments across site operations. Investigate incidents, identifying root causes and implementing corrective actions. Track environmental performance and produce reports for senior management. Manage emergency response plans and coordinate drills. Health & Safety Advisor desirable skills and experience - Experience in a similar role such as HSE Advisor, Health & Safety Advisor or Health & Safety Officer. Strong environmental exposure within a manufacturing or industrial environment. Systems experience including ISO 14001, ISO 45001 and OHSAS 18001. Relevant qualifications such as NEBOSH, IOSH or equivalent. Health & Safety Advisor position benefits include - Salary circa £40,000+. Flexible working hours with a midday finish on Fridays. 33 days annual leave. Company pension scheme. Medical healthcare and death in service benefit. Enhanced maternity scheme. Clear progression towards a Health & Safety Manager position. Free on-site parking. If you're interested in this Health & Safety Advisor position, please apply through this advert immediately. Keywords relating to this position include Environmental, Risk Assessment, Audit, SHE, NEBOSH, IEMA, Incident Investigation, Compliance, Emergency Planning, Safety Inspections, Environmental Reporting, Hazard Identification, COMAH, Safety Culture, High Hazard Industry, Safety Engineering, UK Legislation, Regulatory Compliance, Occupational Health, Environmental Permits, Continuous Improvement. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity

Oracle Fusion Technical Consultant 4-Month contract - Inside IR35 - up to £400 per day Birmingham based - hybrid working - 2-3 days a week The Role Provide technical expertise to support, develop and enhance solutions within Oracle Fusion ERP and HCM space Develop and support analytics and reporting solutions using Oracle AIDP, Oracle Analytics Cloud (OAC), BI Publisher (BIP) and OTBI Design and build Oracle Fusion ERP extensions using Oracle Visual Builder Cloud Service (VBCS) Design, build and support integrations using Oracle Integration Cloud (OIC), REST/SOAP services and Fusion adapters Support Fusion Technical activities including HDL/data loads, BIP templates, OTBI analysis and interface troubleshooting Act as the Technical owner for Oracle Fusion ERP and HCM in an Oracle Fusion system, recommending options that materially impact project outcomes The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. Skills & Experience: Demonstrated strong analytical skills, problem solving/debugging skills A good attitude, strong business ethics, an analytical mind, the ability to think on your feet, and excellent customer skills Be a self-starter with high motivation to succeed Be a team player with strong results orientation Knowledge of Oracle Fusion ERP finance, procurement, projects and reporting processes and Oracle Fusion HCM modules Critical thinking and analytical background 10+ years of relevant experience with implementing or supporting Oracle Fusion technical solutions Expert understanding of Oracle Fusion ERP architecture, security, data model and end-to-end business flows Expert technical knowledge of multiple Oracle Fusion ERP modules (Financials, Procurement, Projects, Expenses, SCM and related shared services) and Oracle Fusion HCM. Hands-on VBCS skills covering page extensions, business objects, service connections, Redwood/UX customisations and deployment Hands-on OIC skills covering integrations, adapters, REST/SOAP APIs, scheduled processes, error handling and monitoring Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools Participated in at least 1 or more full lifecycle implementation projects as the Technical owner for Oracle Fusion ERP and HCM Strong organization skills and attention to detail First Line, Second Line and hands-on Operational Support experience (Incident Management, Problem Management, Request Fulfilment, etc.) Degree: Undergraduate degree in Finance or Computer Science or equivalent combination of education and work experience. Desirable: AIDP (Oracle AI Data Platform Workbench) skills, including data pipelines, catalog/metadata, notebooks/workflows and Fusion ERP analytics use cases Oracle Cloud certification in OIC, VBCS, OAC or Fusion ERP TechnicalDisclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change

Collaborate with architects, project managers, business analy.

Incident Manager and Command Centre Lead. Chairing technical and management bridge calls during critical incidents. Driving continual service improvement through post-incident reviews and trend analysis.

EY UK is seeking a Senior Manager to lead the Data Incident Investigations capability, overseeing triage, investigations, escalation, and governance across the incident lifecycle.

The opportunity: As a senior manager, you will perform the operational delivery of the Data Incident & Investigation capability, running day-to-day triage, investigation coordination, and escalation across the incident lifecycle. Senior Manager - DSO - UK Data Incident Investigations Lead. Receive,

Invitise is seeking a SOC Manager for a public sector organisation. You will lead the security operations function, develop the SOC team, own incident management, and ensure resources are deployed effectively while strengthening monitoring, threat intelligence and vendor relationships.

Own the full incident lifecycle: logging, categorisation, prioritisation, investigation, escalation, resolution, and closure. Lead and control live Incidents, coordinating technical and business resolver groups. Act as the single point of control for cross-party incidents involving external particip

Critical Situation / Incident Manager (Customer Escalations). Major Incident Management / Escalation Management / Service Delivery / Incident Command. Flexibility for occasional weekend/public holiday coverage based on incident priority.

What you'll be doing Responsible for running Major Incidents across the business that affect our trading platform Manage and take ownership of Incidents, and defects across the platforms. Accountable for proactively managing and prioritising ticket queues and ensuring that all incidents and requests

A leading global technology organisation is seeking a Critical Situation Manager to oversee business-critical customer incidents. Ideal candidates have strong executive communication skills and experience in Incident Management.