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Basic information Location Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Business Line Technology & Transformation Job Type Permanent / FTC Date published 03-Aug-2026 Req # 24313 Job description Connect to your IndustryJoin the world’s leading HR and people transformation business and help create the Future of Work for major organisations. You’ll develop trusted relationships with senior business stakeholders and use proven methodologies to deliver high-quality work that maximises value for our clients. As part of a practice that brings research and analytics expertise together with deep industry knowledge and extensive GenAI capability, you’ll execute programmes that are not only innovative, but deliver the most positive impact to people, clients and society.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity SAP SuccessFactors is a significant priority for Deloitte. As part of a practice that brings Human Capital thought leadership together with deep industry and product knowledge, we deliver innovative solutions that focus upon a positive people impact. Join the world’s leading HR and people transformation business and help create the Future of Work for major organisations, powered by SuccessFactors technology.We are looking for enthusiastic and driven individuals to join Deloitte's leading SuccessFactors team, focusing on Talent Acquisition: SmartRecruiters, SuccessFactors Recruitment and Onboarding. Working with a diverse portfolio of clients across various industries, you will be responsible for delivering exceptional service, designing, and implementing SuccessFactors solutions that meet their specific business needs.You will work directly with clients to understand their business needs and translate those needs into effective SuccessFactors SmartRecruiters, Recruitment and Onboarding solutions. This role offers the opportunity to develop strong client management and communication skills while building deep expertise in SuccessFactors SmartRecruiters, Recruitment and Onboarding.Key Responsibilities:Lead worsktreams on client engagements, understanding their Recruitment and Onboarding needs, and designing tailored solutions using SuccessFactors SmartRecruiters, Recruitment and Onboarding solutions.Provide expert guidance on configuring and implementing all aspects of Recruitment and Onboarding.Provide guidance to clients wanting to switch from Recruitment to SmartRecruiters.Advise clients on best practices for Recruitment and Onboarding, ensuring compliance with relevant legislation and company policies.Configure and test SuccessFactors Recruitment, Onboarding or SmartRecruiters ensuring seamless integration with other SuccessFactors modules and external systems.Possess an understanding of SuccessFactors Recruitment and Onboarding module configuration and be comfortable working with data structures and workflows.Possess an understanding of SmartRecruiters configuration and be comfortable working with data structures and workflows.Gather and analyse client requirements through workshops, interviews, and documentation review.Develop and maintain strong client relationships, ensuring high levels of client satisfaction.Support the sales process by contributing to proposals and client presentations.Configure and test SmartRecruiters solution.Contribute to the development of our SuccessFactors practice through knowledge sharing and thought leadership.Stay up-to-date on the latest SuccessFactors releases and functionalities.Provide guidance and support to team members.Connect to your skills and professional experience SuccessFactors certification in SmartRecruiters or experience implementing SmartRecruiters solution is desirable.SuccessFactors certification in Recruitment and Onboarding (essential). Other modules desirable in addition.Proven experience implementing and configuring SuccessFactors Recruitment and Onboarding, with a focus on requirements gathering, solution design, and client interaction.Strong understanding of HR processes and best practices.Strong understanding of Recruitment and Onboarding processes, best practices, and relevant legislation.Excellent communication, presentation, and interpersonal skills.Excellent analytical and problem-solving skills.Ability to work effectively both independently and as part of a team, managing client relationships and expectations.Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.Experience working in a consulting environment.Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Human CapitalPeople are what powers enterprise. That’s why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors.”-Sophia, Technology and TransformationOur hybrid working policyYou’ll be based in one of our UK offices with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLTTECH BAHMCAP LOCOFFICE

Payroll Officer; Belfast; 6 month; Inside IR35An exciting opportunity is open for a payroll officer to work with a defence sector client based in Belfast.The Payroll Officer plays a key role in the accurate and timely delivery of the Group's payroll services, ensuring employees are paid correctly and in accordance with statutory requirements and Company policies. The role is responsible for the end-to-end administration of allocated payrolls, maintaining payroll records, supporting pension administration, and ensuring compliance with all relevant payroll legislation.The post holder will utilise IRIS Payroll Professional, Staffology (HR and Time & Attendance), and associated payroll systems to process payroll efficiently. Experience of SAP would be advantageous, particularly when working alongside Finance and wider business functions.Key Responsibilities & AccountabilitiesPayroll AdministrationTake ownership of the end-to-end preparation, processing and administration of allocated weekly, fortnightly and monthly payrolls.Ensure payrolls are processed accurately and within agreed payroll deadlines.Maintain employee payroll records, ensuring all changes are accurately recorded and authorised.Process starters, leavers, contractual changes, salary amendments and other payroll variations.Calculate and process statutory and occupational payments including SSP, SMP, SPP, SAP and other family-related leave payments.Accurately calculate holiday pay, overtime, bonuses, allowances and payroll adjustments.Calculate final payments for leavers, including holiday entitlement and deductions, and issue P45s.Payroll SystemsProcess payroll using IRIS Payroll Professional and maintain accurate employee records within Staffology.Ensure effective integration between Staffology, payroll and time and attendance systems.Support system maintenance, testing and continuous improvement initiatives.Experience of SAP or other ERP systems is desirable, particularly for payroll reconciliations and Finance integration.Compliance & Statutory RequirementsEnsure payroll processing complies with HMRC legislation, employment law, pensions legislation and Company policies.Import and apply HMRC tax code notifications, student loan deductions and other statutory updates via HMRC services.Complete Real Time Information (RTI) submissions and other statutory returns accurately and on time.Administer statutory deductions including Attachment of Earnings Orders (AEOs), Direct Earnings Attachments (DEAs), Child Maintenance Service (CMS) deductions and other court orders.Ensure all payroll documentation is maintained in accordance with GDPR and Company data retention policies.Pension AdministrationAdminister workplace pension schemes, including Auto Enrolment, enrolment assessments, opt-ins, opt-outs and re-enrolment processes.Liaise with pension providers to ensure contributions are submitted accurately and within required deadlines.Maintain current knowledge of pension legislation and Auto Enrolment requirements.Financial Controls & ReportingPrepare payroll reports for Finance and management as required.Calculate payroll advances and liaise with Finance regarding payments.Reconcile payroll reports and identify discrepancies for investigation and resolution.Support payroll reconciliations and month-end activities where required.Customer Service & Stakeholder SupportRespond professionally and confidentially to payroll queries from employees, managers and external organisations.Build positive working relationships with HR, Finance and operational departments to ensure accurate payroll processing.Provide payroll advice and guidance to managers and employees on payroll-related matters.Team Support & Continuous ImprovementProvide cover and support for other Payroll team members during periods of absence or increased workload.Assist with internal and external audits by providing payroll documentation and supporting evidence.Identify opportunities to improve payroll processes, controls and efficiencies.Maintain up-to-date knowledge of payroll legislation and best practice.Carry out any other reasonable duties commensurate with the role as requested by management.Qualifications, Skills & ExperienceEssentialMinimum of 2 years' experience processing payrolls across varying pay frequencies (weekly, fortnightly and/or monthly).Experience processing end-to-end payroll in a high-volume environment.Experience using IRIS Payroll Professional or a comparable payroll system.Experience using Staffology (or a similar HR and Time & Attendance system).Strong working knowledge of UK payroll legislation, HMRC requirements and statutory payments.Experience administering workplace pensions and Auto Enrolment.High level of accuracy with excellent attention to detail.Strong Microsoft Excel skills, including formulas, lookups and data manipulation.Excellent organisational and time management skills, with the ability to meet strict deadlines.Strong communication and customer service skills.Ability to handle confidential information with discretion and integrity.DesirableCIPP qualification (or working towards).Experience using SAP or another ERP system.Experience of payroll reporting and reconciliations.Knowledge of collective agreements or payrolls within a unionised environment.Experience working within a manufacturing, engineering or industrial environment.Continuous improvement mindset with experience of identifying efficiencies within payroll processes.Morson is acting as an employment business in relation to this vacancyTPBN1_UKTJ

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. Are you the right applicant for this opportunity Find out by reading through the role overview below. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm's core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. xohmjla NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

We have an exciting opportunity for a Senior Administrator to join our Risk Operations team , based in A&O Shearman's Belfast Office, on a 6-month fixed term contract. Make sure to apply with all the requested information, as laid out in the job overview below. Risk team – Belfast The Risk Operations Senior Administrator supports the efficient operation of the Risk Operations Team/ Risk Function by delivering high-quality administrative, project, and analytical support to Risk leadership. The role coordinates key project-related activities, maintains risk data and reporting, and acts as a central point of contact for risk-related queries, contributing to effective stakeholder engagement and a strong risk culture. It also supports the delivery of strategic risk initiatives, the maintenance of risk systems and training materials, and the administrative oversight of the firm's global background screening programme, ensuring alignment with policies, regulatory requirements, and operational priorities. What you will do Risk Operations/Function Administration Support Support to the Global Head of Risk Operations: Provide comprehensive administrative and organisational support to the Global Head of Risk Operations, including the planning and coordination of ad hoc meetings and events (e.g. risk off-sites, discovery sessions, and training initiatives). Deliver broader administrative assistance as required to support effective function leadership. Risk Operations Leadership Support: Assist the Risk Operations Leadership team with the coordination of team activities and day-to-day administrative processes. Responsibilities include preparing and documenting minutes from stakeholder and client meetings, supporting team workflows, managing shared mailboxes, and maintaining trackers, reports, and internal documentation. Strategic Risk Project Support: Support the delivery of key strategic risk projects by scheduling and attending project meetings, producing accurate minutes and file notes, tracking project milestones, dependences and deadlines, and tracking actions through to completion. Maintain project trackers to monitor progress, outcomes, and key risks or challenges including preparation of project status reports for senior stakeholders. Support the rollout of new processes and procedures where they apply internally to the Risk Function/Operations. Risk Function Communications Plan Support: Support the development and delivery of the Risk Function communications strategy. This includes maintaining intranet content and distribution lists, ensuring the accuracy of the organisational structure chart, and contributing to the preparation of regular Risk Function communications (e.g. newsletters and updates). Risk Function Finance Support: Provide administrative support to the Risk Operations Manager in the preparation of annual budgets and the ongoing monitoring and review of monthly Risk Function financials. Flexible Support: Demonstrate adaptability and proactivity by undertaking additional responsibilities and providing support across the Risk Function as required. Risk Management Support Risk Management: Support the Risk Operations Senior Manager and Managers in promoting a strong risk management culture across the firm. Act as a primary point of contact for general risk-related queries from global offices and teams, providing timely and consistent guidance. Stakeholder Management: Build and maintain effective working relationships with the business, key stakeholders, and relevant third parties to support the delivery of Risk Function objectives. Global Risk Register (GRR): Manage the GRR shared mailbox, ensuring timely responses to system notifications and escalating matters to Risk Operations Leadership where appropriate. Provide technical support and guidance to users on effective utilisation of the GRR platform to support risk management activities. Analysis and Reporting: Collate and analyse risk data to identify trends, themes, and emerging issues. Prepare and present clear, actionable insights to Risk Operations Leadership to inform decision-making. Training Materials: Maintain and update training materials and guidance documentation used across the firm to support risk management practices, ensuring all content remains accurate and compliant with firm policies. Background Checks Support Background Checks Subject Matter Expertise (SME): Act as the first point of contact for risk-related background screening queries from global offices and Global HR. Track and manage queries, escalating where necessary, and support the provision of guidance to leadership on the firm's global screening compliance programme. Project support: Support background screening and risk-related projects by scheduling and attending meetings, undertaking research, and producing accurate minutes, with a particular focus on compliance with employment screening requirements globally. Supplier Oversight: Engage regularly with the firm's background screening supplier to ensure contractual obligations are met. Support the maintenance of Statements of Work (SOWs) and related documentation to ensure continued alignment with the firm's Global Background Checks Policy. Administration Support: Provide administrative support across background screening activities, including the preparation of communications, presentations, and training materials. Ensure all documentation is maintained in accordance with firm policies and standards. What you will have Strong analytical skills, attention to detail, quality and accuracy are essential. Strong MS application skills, particularly Excel, PowerPoint and Power Platforms. Excellent organisational skills, with the ability to juggle multiple demands and effectively prioritise tasks. Work collaboratively as part of a team, supporting colleagues and building successful working relationships. Maintain the highest standards of professionalism, confidentiality, and attention to detail in all aspects of the role. Communicate effectively, written and verbal, with internal and external stakeholders across global offices. Display a positive attitude, adaptability to change, and a commitment to personal and professional development. Take ownership of tasks, demonstrate initiative, and ensure the delivery of high-quality, accurate work. Previous experience within a risk, banking, legal or professional services environment is desirable but not essential. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do, however, remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. xohmjla We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. Are you the right applicant for this opportunity Find out by reading through the role overview below. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm's core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. xohmjla NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. Are you the right applicant for this opportunity Find out by reading through the role overview below. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm's core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. xohmjla NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

Gilbert-Ash Overview: Gilbert-Ash is a Sunday Times Best Place to Work 2026, Investors in People, and Diversity Mark recognised employer, because our people matter. We think creatively to help our clients deliver stunning and often challenging projects. It’s about considering the impact we have on local communities and the wider world – finding unique ways to maximise positive opportunities and smarter ways to offset the negative. It’s about grabbing a hard hat, rolling up our sleeves and getting stuck in to see every job completed on time, on budget and with the minimum possible stress all round. It’s about working in a genuinely collaborative way with clients, an approach that sees them returning to us year after year with new projects, new challenges and new opportunities to do something bigger than just building. That’s because they understand what we’re about – that what we do together has the potential to make a difference. To our clients, their customers and the people who live and work and enjoy the places we create together. To the environment, both local and beyond. To the safety and wellbeing of our people who work smarter and harder because they know how much they mean to us and understand our clients’ trust is in their hands. That’s the way we like it. That’s what we’re about. Job Description: Job Title: Design Manager Reports to: Design Project Director Location: Will be dependent on the successful candidate so will be either Head Office, 60 Boucher Place, Belfast, BT12 6HT or ROI office at 51a Dawson Street, Dublin, D2 AN25, with travel to the Company’s construction sites throughout the UK and ROI. Summary of the Role: Reporting to the Design Project Director, the post holder will be responsible for managing the overall design of the projects allocated to them, this will include appointing, managing and monitoring progress of consultants, designers and specialist sub-contractors. Ensuring that the design is progressed in such a manner as to achieve all of the contracted deliverables, whilst maximising commercial opportunities and ensuring that all design information is released in lines with the requirements of the project construction programme and procurement schedule. Key Responsibilities / Accountabilities: • Developing a comprehensive understanding of the contents of the Employers Requirements and Performance specifications, looking for opportunities to develop the detailed design, maximising margins and reduce latent risks to Gilbert Ash., • Negotiating and executing the appointments, scope and fees of consultants and designers., • Preparing design programmes and Information Release Schedules, getting designers and specialist sub-contractor buy-in to these timescales and then managing the process and monitoring progress during the course of the project., • Reviewing key materials and interfaces, ensuring they are fit for purpose and provide long-term durable solutions without exposing Gilbert-ash to unnecessary latent maintenance or H&S risks., • Reviewing all design information, ensuring it is clear, complete, meets statutory requirements, complies with the ERs and is fully coordinated with all other disciplines., • Organising, scheduling and chairing technical meetings with members of the Design team and supply chain, during the pre and construction phases of the project. Generating technical queries and monitor response performance., • Managing the close out of statutory requirements on projects, in relation to Planning and the BCAR process., • Attending client meetings, reporting on design release/ design development progress, ensuring support and guidance is offered to the client in relation to requests and their obligations in the building design., • Participating in tender submissions and producing answers to questions to support the construction logic in line with coordination, design management, BREEAM, etc. Attending and presenting at client interviews., • Reviewing tender drawings and assisting the Estimating team in understanding any gaps or risks within the tender design., • Managing the RFI process, raising the RFI, following up with the relevant party, reporting on progress and closing out., • Managing the DAR (Document Approval Request) process, raising the RFI, following up with the relevant party, reporting on progress and closing out., • Managing the sample approval process, in a timeous manner, following up with the relevant party, reporting on progress and closing out. This applies both to Planning requirements and sample requirements within the ERs., • Setting up and managing Drawing Control protocol for issuing drawings and onward distribution to sub-contractors and the wider project team., • Overseeing the BREEAM tracker, ensuring all designers fulfil the requirements and provide the evidence for credits allocated to them. Assisting the Contracts Manager and QS in providing the evident required for contractor allocated credits., • Providing technical / commercial support to the project surveyor, relating to design development, VE, potential variations and settlement of final accounts., • Contributing to the compilation of the project handover documentation, O&M manuals, H&S files, Building User Guides and as-built information., • Developing construction staff knowledge through participation at technical meetings and site inspections, particularly, relating to awareness of scope, installation logistics, programme and interface issues., • Fulfilling health, safety and welfare responsibilities as detailed in the Company’s Policy and in compliance with ISO 45001. Chairing CMD design meetings to ensure that we are fulfilling our responsibility to design out H&S risks, and if there are residual risks that can’t be designed out, that the appropriate management strategies and mitigation measures are implemented., • Maintaining quality and environmental control procedures in accordance with ISO 9001and ISO 14001., • Ensuring design process recognises current legislation, standards and codes of practice where appropriate., • Creating and maintaining good relations with Consultants, Clients and Contractors ensuring effective communication channels are in place., • Ensuring the Company’s Site Waste Minimisation and Management Policy is applied during the design and development stage of the project., • Maintaining comprehensive and accurate records of own activity relating to projects on Gateway, enabling traceability., • Carrying out people management practices in line with the Company’s polices as well as any HR strategies / initiatives., • Fulfilling the role of mentor as and when required., • Encouraging, promoting and implementing sustainable design practices including innovative solutions., • Continually develop knowledge of innovative construction techniques and products, enhancing the business and fulfilling company CPD requirements., • Undertaking all relevant training and development activities as required., • Attending industry dinners, functions, seminars etc., as required on behalf of the Company., • Contributing to the Company’s Corporate Responsibility initiatives. The above list is not exhaustive, and the post holder may be required to take on other duties and responsibilities for the effective and efficient performance of this role. Person Specification: Required Experience: • 3+ years’ experience and knowledge of all aspects of construction projects., • Document Management., • Experience managing teams from different disciplines., • Proven experience creating co-ordinated, clear and coherent designs., • Experience in supervisory or organisational role within the construction industry. Desirable Experience: • Experience of carrying out appraisals. Required Education: • A related construction or design qualification: Degree / Post Grad Cert. MSc., • CSR or CSCS Card., • COSHH. Desirable Education: • Design qualification., • RIBA / ACE / APM / CIOB Membership., • AutoCAD / BIM, • SSSTS or SMSTS card., • Recognised First Aid at Work Qualification. Required Skills & Abilities: • Ability to create and maintain good working relationships with clients., • Excellent organisational skills., • Proven trouble shooting skills., • Ability to motivate., • Excelling written and oral skills., • Good working knowledge of Microsoft Office Packages., • Good attention to detail., • Good communication skills., • Ability to work effectively as part of a team. Desirable Skills & Abilities: • Knowledge of Web-based information Portals., • Knowledge of Building Information Modelling (BIM). Other – Desirable: • Eligibility to work within the UK., • Flexibility to work away from home for periods of a time. Equal Opportunities: Gilbert-Ash Ltd. is an equal opportunities employer and therefore is committed to promoting diversity and equality of opportunity and does not discriminate, whether on grounds of race, gender, sexual orientation, gender re-assignment, disability, age, class, religion or belief, community background or passport held. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships. We therefore welcome and encourage job applications from a fully diverse range of candidates. Privacy: We are committed to protecting the privacy and security of your personal information as per the terms of our Privacy Policy, available on request from Gilbert-Ash Ltd.

About you Extensive experience managing end-to-end payroll operations within a high-volume environment Deep knowledge of relevant payroll legislation and compliance standards Proven experience leading or mentoring payroll teams Strong proficiency with payroll and HR systems, plus advanced Excel skil

About you Extensive experience managing end-to-end payroll operations within a high-volume environment Deep knowledge of relevant payroll legislation and compliance standards Proven experience leading or mentoring payroll teams Strong proficiency with payroll and HR systems, plus advanced Excel skil

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. Information Technology team - Belfast The core of the global technology department’s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm’s core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.G., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.G., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.G., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.G., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

People Partner/ HR Business Partner • South Belfast, • Exclusive Hunter Savage Opportunity, • Excellent salary & benefits, • 37.5 hours per week & early finish Friday We are delighted to be partnering exclusively with a leading manufacturer in the South Belfast area to recruit an experienced People Partner/HR Business Partner to join their established People & Culture team. This is an excellent opportunity for a senior HR professional who enjoys operating as a true business partner, providing strategic and operational HR support across a fast-paced manufacturing environment. Working closely with leadership teams, the successful candidate will play a key role in shaping people strategy, supporting organisational performance and delivering practical HR solutions that enhance employee engagement, culture and business success. • Exclusive opportunity with a leading South Belfast manufacturing organisation, • Strategic HR role with significant stakeholder exposure, • Opportunity to influence people strategy, culture and organisational performance, • As People Partner, you will act as a trusted advisor to leaders and managers, providing expert guidance across the full employee lifecycle., • Partnering with leadership teams to develop and deliver people strategies aligned with business objectives, • Advising managers on HR policies, procedures, employment matters and best practice, • Providing specialist support on complex employee relations matters, including investigations, disputes and employment-related risks, • Supporting organisational change initiatives and continuous improvement across HR processes, • Using HR data and insights to identify trends, improve engagement and support business decision-making, • Developing and implementing HR frameworks, tools and processes that support business needs, • Supporting key employee lifecycle initiatives including performance management, development planning and succession planning, • Ensuring compliance with relevant employment legislation, regulatory requirements and internal policies, • Acting as a subject matter expert, keeping up to date with HR trends, legislation and industry best practice, • Building strong relationships across the business and delivering commercially focused HR solutions, • Significant experience working within a senior HR generalist, HR Business Partner or People Partner role, • Experience working within a fast paced, production led environment (manufacturing/engineering/logistics/warehouse/FMCG/construction), • Strong experience managing complex employee relations matters and providing practical advice to senior stakeholders, • Proven ability to influence, coach and challenge leaders at all levels, • Experience operating in a fast-paced, commercial environment, • Strong knowledge of HR policies, processes and employment legislation, • Experience using HR data and insights to drive improvements and support decision-making, • Excellent communication, relationship-building and problem-solving skills, • A strategic mindset with the ability to remain hands-on and operational when required, • Excellent salary & benefits, • South Belfast, • 37.5 hours per week with an early finish on Fridays, • Free car parking, • Opportunity to join a highly successful and established manufacturing organisation, • Senior HR role with genuine influence and autonomy, • Strategic exposure to leadership teams and business stakeholders, • Opportunity to shape culture, engagement and people initiatives, • Excellent environment for an experienced HR professional looking to make an impact We reserve the right to heighten shortlisting criteria dependent upon the calibre of response #J-18808-Ljbffr

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. Information Technology team - Belfast The core of the global technology department’s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm’s core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.G., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.G., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.G., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.G., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. Information Technology team - Belfast The core of the global technology department’s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm’s core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.G., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.G., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.G., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.G., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance.

You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance.

You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance.

Prolific is seeking HR and Talent Professionals in Belfast to join their Expert Network for evaluating AI models.Candidates with professional HR experience and strong compliance expertise will review AI-generated HR content and develop realistic scenarios.Successful participants earn competitive pay

Arqit is expanding its Finance Operations Centre in Belfast and seeks a Payroll & HR Finance Specialist to manage payroll for ~110 staff across the UK and US. The role supports RSU vesting, tax reporting, T&E management, and policy compliance, acting as a bridge between Finance and HR. The successfu

Manage all payroll compliance and reporting for the relevant payrolls. Demonstrable payroll experience, ideally covering both UK and US payrolls. We are looking for a detail-oriented Payroll & HR Finance Specialist to manage payroll operations for approximately 110 staff across the UK and US.

A leading charity based in Belfast is searching for an HR Manager to lead the HR strategy and ensure effective HR operations across the employee lifecycle. The successful candidate will provide guidance on employee relations, contribute to culture enhancement, and support management in various HR in

Offering an immediate start, the successful HR Advisor will join a high performing, collaborative HR team, providing expert HR support and guidance to employees and managers across the Group. HR Records: Maintain accurate HR records, ensuring data confidentiality and compliance with GDPR. This is a

Andras Hotels is seeking a Culture & Talent Administrator to provide administrative support across recruitment, onboarding, employee engagement, training, and HR reporting. Hours are 32/40 per week; you will report to the Culture & Talent team and help maintain policy compliance while building relat

A dynamic manufacturing business is seeking a Generalist HR Officer to provide hands-on HR administration and support. The role involves managing employee relations, recruitment activities, and compliance with NI employment law. The ideal candidate will have a minimum of 2 years' experience in HR an

Prolific is seeking Payroll Professionals to join a high-level initiative exploring payroll tasks across HR, Finance, and Accounting.You will contribute by completing surveys that draw on real-world payroll experience, covering calculations, compliance, benefits, tax withholding, and reporting.You w

People Partner/ HR Business Partner • South Belfast, • Exclusive Hunter Savage Opportunity, • Excellent salary & benefits, • 37.5 hours per week & early finish Friday We are delighted to be partnering exclusively with a leading manufacturer in the South Belfast area to recruit an experienced People Partner/HR Business Partner to join their established People & Culture team. This is an excellent opportunity for a senior HR professional who enjoys operating as a true business partner, providing strategic and operational HR support across a fast-paced manufacturing environment. Working closely with leadership teams, the successful candidate will play a key role in shaping people strategy, supporting organisational performance and delivering practical HR solutions that enhance employee engagement, culture and business success. • Exclusive opportunity with a leading South Belfast manufacturing organisation, • Strategic HR role with significant stakeholder exposure, • Opportunity to influence people strategy, culture and organisational performance, • As People Partner, you will act as a trusted advisor to leaders and managers, providing expert guidance across the full employee lifecycle., • Partnering with leadership teams to develop and deliver people strategies aligned with business objectives, • Advising managers on HR policies, procedures, employment matters and best practice, • Providing specialist support on complex employee relations matters, including investigations, disputes and employment-related risks, • Supporting organisational change initiatives and continuous improvement across HR processes, • Using HR data and insights to identify trends, improve engagement and support business decision-making, • Developing and implementing HR frameworks, tools and processes that support business needs, • Supporting key employee lifecycle initiatives including performance management, development planning and succession planning, • Ensuring compliance with relevant employment legislation, regulatory requirements and internal policies, • Acting as a subject matter expert, keeping up to date with HR trends, legislation and industry best practice, • Building strong relationships across the business and delivering commercially focused HR solutions, • Significant experience working within a senior HR generalist, HR Business Partner or People Partner role, • Experience working within a fast paced, production led environment (manufacturing/engineering/logistics/warehouse/FMCG/construction), • Strong experience managing complex employee relations matters and providing practical advice to senior stakeholders, • Proven ability to influence, coach and challenge leaders at all levels, • Experience operating in a fast-paced, commercial environment, • Strong knowledge of HR policies, processes and employment legislation, • Experience using HR data and insights to drive improvements and support decision-making, • Excellent communication, relationship-building and problem-solving skills, • A strategic mindset with the ability to remain hands-on and operational when required, • Excellent salary & benefits, • South Belfast, • 37.5 hours per week with an early finish on Fridays, • Free car parking, • Opportunity to join a highly successful and established manufacturing organisation, • Senior HR role with genuine influence and autonomy, • Strategic exposure to leadership teams and business stakeholders, • Opportunity to shape culture, engagement and people initiatives, • Excellent environment for an experienced HR professional looking to make an impact We reserve the right to heighten shortlisting criteria dependent upon the calibre of response #J-18808-Ljbffr

Basic information Location Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Reading, Southampton, St Albans Business Line Enabling Functions Job Type Permanent / FTC Date published 13-Jul-2026 Req # 23667 Job description Connect to your IndustryGlobal Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity The Intela Functional Team supports geographies in planning and preparing for Intela deployment by providing expertise on Intela features and their integration into local processes. The team offers input and guidance regarding new functionality under development and is responsible for facilitating testing of each new release across all deployed geographies. Knowledge sharing is promoted through training sessions and demonstrations. Additionally, the team executes special projects related to Intela deployment.Work you will do:Communicate effectively with team members and stakeholders through clear verbal and written correspondenceSupport in Business User Testing with each new releaseAttend and participate in Business Alignment and Discovery Walkthrough calls to ensure new functionality meets stakeholders needs and to understand upcoming new functionalityUnderstand various tax processes and how Intela can be used across geographies and offeringsPrepare engaging and informative PowerPoint presentations to support internal and stakeholder meetingsUtilize Microsoft Office and related technologies to enhance productivity and support team initiativesMaintain meticulous attention to detail in all tasks and deliverablesPrepare and provide demos for each new release and for ad-hoc requests from geographiesConnect to your skills and professional experience Equivalent experience preferably in business or related degreeDeep understanding of tax-related processesStrong grasp of Deloitte's global service offerings is preferredAdvanced proficiency in Microsoft Office SuiteDemonstrated ability to prepare and design professional PowerPoint decksKeen attention to detail and commitment to quality workAbility to document process flowsConnect to your business - Enabling FunctionsCollaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues "Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." – Deloitte EmployeeOur hybrid working policyYou’ll be based in one of our UK offices with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLICSS BAGLOB LOCOFFICE

People Partner/ HR Business Partner • South Belfast, • Exclusive Hunter Savage Opportunity, • Excellent salary & benefits, • 37.5 hours per week & early finish Friday We are delighted to be partnering exclusively with a leading manufacturer in the South Belfast area to recruit an experienced People Partner/HR Business Partner to join their established People & Culture team. This is an excellent opportunity for a senior HR professional who enjoys operating as a true business partner, providing strategic and operational HR support across a fast-paced manufacturing environment. Working closely with leadership teams, the successful candidate will play a key role in shaping people strategy, supporting organisational performance and delivering practical HR solutions that enhance employee engagement, culture and business success. • Exclusive opportunity with a leading South Belfast manufacturing organisation, • Strategic HR role with significant stakeholder exposure, • Opportunity to influence people strategy, culture and organisational performance, • As People Partner, you will act as a trusted advisor to leaders and managers, providing expert guidance across the full employee lifecycle., • Partnering with leadership teams to develop and deliver people strategies aligned with business objectives, • Advising managers on HR policies, procedures, employment matters and best practice, • Providing specialist support on complex employee relations matters, including investigations, disputes and employment-related risks, • Supporting organisational change initiatives and continuous improvement across HR processes, • Using HR data and insights to identify trends, improve engagement and support business decision-making, • Developing and implementing HR frameworks, tools and processes that support business needs, • Supporting key employee lifecycle initiatives including performance management, development planning and succession planning, • Ensuring compliance with relevant employment legislation, regulatory requirements and internal policies, • Acting as a subject matter expert, keeping up to date with HR trends, legislation and industry best practice, • Building strong relationships across the business and delivering commercially focused HR solutions, • Significant experience working within a senior HR generalist, HR Business Partner or People Partner role, • Experience working within a fast paced, production led environment (manufacturing/engineering/logistics/warehouse/FMCG/construction), • Strong experience managing complex employee relations matters and providing practical advice to senior stakeholders, • Proven ability to influence, coach and challenge leaders at all levels, • Experience operating in a fast-paced, commercial environment, • Strong knowledge of HR policies, processes and employment legislation, • Experience using HR data and insights to drive improvements and support decision-making, • Excellent communication, relationship-building and problem-solving skills, • A strategic mindset with the ability to remain hands-on and operational when required, • Excellent salary & benefits, • South Belfast, • 37.5 hours per week with an early finish on Fridays, • Free car parking, • Opportunity to join a highly successful and established manufacturing organisation, • Senior HR role with genuine influence and autonomy, • Strategic exposure to leadership teams and business stakeholders, • Opportunity to shape culture, engagement and people initiatives, • Excellent environment for an experienced HR professional looking to make an impact We reserve the right to heighten shortlisting criteria dependent upon the calibre of response #J-18808-Ljbffr

People Partner/ HR Business Partner • South Belfast, • Exclusive Hunter Savage Opportunity, • Excellent salary & benefits, • 37.5 hours per week & early finish Friday We are delighted to be partnering exclusively with a leading manufacturer in the South Belfast area to recruit an experienced People Partner/HR Business Partner to join their established People & Culture team. This is an excellent opportunity for a senior HR professional who enjoys operating as a true business partner, providing strategic and operational HR support across a fast-paced manufacturing environment. Working closely with leadership teams, the successful candidate will play a key role in shaping people strategy, supporting organisational performance and delivering practical HR solutions that enhance employee engagement, culture and business success. • Exclusive opportunity with a leading South Belfast manufacturing organisation, • Strategic HR role with significant stakeholder exposure, • Opportunity to influence people strategy, culture and organisational performance, • As People Partner, you will act as a trusted advisor to leaders and managers, providing expert guidance across the full employee lifecycle., • Partnering with leadership teams to develop and deliver people strategies aligned with business objectives, • Advising managers on HR policies, procedures, employment matters and best practice, • Providing specialist support on complex employee relations matters, including investigations, disputes and employment-related risks, • Supporting organisational change initiatives and continuous improvement across HR processes, • Using HR data and insights to identify trends, improve engagement and support business decision-making, • Developing and implementing HR frameworks, tools and processes that support business needs, • Supporting key employee lifecycle initiatives including performance management, development planning and succession planning, • Ensuring compliance with relevant employment legislation, regulatory requirements and internal policies, • Acting as a subject matter expert, keeping up to date with HR trends, legislation and industry best practice, • Building strong relationships across the business and delivering commercially focused HR solutions, • Significant experience working within a senior HR generalist, HR Business Partner or People Partner role, • Experience working within a fast paced, production led environment (manufacturing/engineering/logistics/warehouse/FMCG/construction), • Strong experience managing complex employee relations matters and providing practical advice to senior stakeholders, • Proven ability to influence, coach and challenge leaders at all levels, • Experience operating in a fast-paced, commercial environment, • Strong knowledge of HR policies, processes and employment legislation, • Experience using HR data and insights to drive improvements and support decision-making, • Excellent communication, relationship-building and problem-solving skills, • A strategic mindset with the ability to remain hands-on and operational when required, • Excellent salary & benefits, • South Belfast, • 37.5 hours per week with an early finish on Fridays, • Free car parking, • Opportunity to join a highly successful and established manufacturing organisation, • Senior HR role with genuine influence and autonomy, • Strategic exposure to leadership teams and business stakeholders, • Opportunity to shape culture, engagement and people initiatives, • Excellent environment for an experienced HR professional looking to make an impact We reserve the right to heighten shortlisting criteria dependent upon the calibre of response #J-18808-Ljbffr

At a Glance Generalist HR Officer role covering the full employee lifecycle Suits candidates with around 2-5 years' HR experience Hybrid working from Belfast Salary £32,000 to £37,000, depending on experience Broad, hands-on remit rather than a narrow specialism About the Company Delighted to be working with well an established, growing organisation that is investing in their HR function. This role sits within a business that treats HR as a genuine partner to the wider organisation, not just an administrative function and offers real scope to shape process and policy rather than simply follow it. The Role You will act as the day-to-day point of contact for HR matters across the business, covering everything from recruitment and onboarding through to employee relations and policy administration. Reporting into a senior HR or People lead, you will have genuine ownership of your own caseload and the opportunity to get involved in wider projects as the function develops. This role suits someone who has built a solid generalist grounding and wants breadth and autonomy rather than a narrow, siloed remit. Key Responsibilities Manage the end-to-end recruitment process, from job specs through to offer Coordinate onboarding and induction for new starters Advise managers on employee relations matters, including performance and absence Maintain accurate HR records and ensure compliance with employment legislation Support the development and rollout of HR policies and procedures Liaise with payroll on starters, leavers and contractual changes Support wider HR projects such as engagement initiatives and process improvement Respond to day-to-day employee queries on HR matters Contribute to reporting on HR metrics such as turnover and absence What You'll Need Essential: Around 2-5 years' experience in a generalist HR role Working knowledge of NI/UK employment legislation Strong communication and relationship-building skills Comfortable managing a varied caseload independently Based in or willing to work from Belfast on a hybrid basis Desirable / Nice to Have: CIPD qualification, or working towards one Experience using HRIS or other HR systems Exposure to employee relations casework Why Apply? Salary of £32,000 to £37,000, depending on experience Hybrid working Pension contribution and standard benefits package Genuine ownership of your own caseload Real scope to shape HR policy and process, not just administer it Supportive team culture that rewards initiative Clear progression path within a growing HR function Next Steps For a confidential conversation about this role, contact Emma at Ocho People () or connect on LinkedIn. TPBN1_NI

You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance.

HS Direct: Reaching New Heights and We Need You With Us. HS Direct is a UK-based leader in Health & Safety, HR, and compliance solutions, supporting businesses across construction, manufacturing, and the trades. HS Direct is growing fast, and 2026 is about momentum.

We're looking for an experienced Senior Payroll Manager to lead the delivery of accurate, compliant payroll services across the UK and Republic of Ireland. Managing five payrolls for over 700 employees, you'll ensure an excellent employee experience while driving continuous improvement, governance, and payroll best practice. You'll be an experienced payroll professional with strong technical knowledge, excellent attention to detail, and a customer-focused approach. Confident working with payroll systems and data, you'll build strong relationships, solve problems, and identify opportunities to improve processes and deliver outstanding service. Main Responsibilities Payroll Leadership & Operations • Ensure all payrolls are processed accurately, on time, and in full compliance with UK and ROI legislation, including, • Manage payroll operations for over 700 employees, ensuring robust controls, audit readiness, and consistent service quality., • Oversee complex payroll matters including manual calculations, cross border tax considerations, and multi frequency payrolls., • Ensure accurate production and distribution of payroll documentation, • Maintain payroll data integrity, ensuring all starters, leavers, transfers, and contractual changes are processed correctly across UK and ROI jurisdictions. Governance, Compliance & Controls • Maintain expert knowledge of UK and ROI payroll legislation, taxation, employment law, and pension requirements, ensuring timely implementation of regulatory changes., • Lead on compliance activities, ensuring robust internal controls, documentation, and risk management., • Partner with Finance to support reconciliations, budgeting, accounting, and cross functional governance. Pensions & Benefits Administration • Manage the transactions, contribution uploads, and reporting for five pension schemes, • Oversee enrolment, re enrolment, contribution uploads, scheme reporting, and liaison with pension providers where necessary, with HR support, • Ensure accurate pension deductions, employer contributions, and statutory communications. Systems, Technology & Continuous Improvement • Act as payroll systems lead, supporting enhancements, optimisation, and deployment of new functionality, • Identify opportunities to improve payroll processes, automation, reporting, and operational efficiency., • Leverage data and analytics to inform decision making and drive process improvements. Stakeholder Engagement & Customer Experience • Serve as the senior point of contact for payroll queries across UK and ROI, providing expert guidance to employees and senior stakeholders., • Build strong relationships with internal stakeholders, educating colleagues on payroll processes and promoting transparency., • Liasing with Group Payroll team for support, ensuring changes and processes are aligned Team Leadership & Development • Lead, coach, and develop payroll team members, fostering a collaborative, high performance culture., • Support onboarding and development of new team members, sharing technical expertise and best practice. Skills and Qualifications required • Significant experience managing end to end UK and ROI payroll operations in a complex, high volume environment., • Deep technical knowledge of UK and ROI payroll legislation, PAYE, NI, PRSI, USC, BIK, statutory payments, workplace pensions, and automatic enrolment., • Experience managing multi frequency payrolls and large employee populations (650+)., • Strong understanding of pension scheme administration and reporting., • Experience with integrated HR & payroll systems and advanced Excel capability., • Strong analytical, problem solving, and organisational skills with exceptional attention to detail., • Proven ability to manage competing demands, deliver under pressure, and maintain high accuracy., • Experience leading or mentoring payroll teams

Reporting to the HR Director, you’ll manage day-to-day HR processes, maintain records, support recruitment, onboarding and employee relations, and help implement NI employment law compliant policies in a small, agile environment. The Unicorn Group in Lisburn, Northern Ireland, is seeking an HR Off

RedotPay, a global crypto payment fintech, seeks a Chief AML Officer for the UK to architect regulatory strategy and ensure regulatory integrity across EMI and VASP activities.You will lead FCA licensing applications, act as MLRO, and develop the AML/CFT program tailored to UK EMI/VASP operations, o

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.Role Overview: We are we

Up to 7% matched pension contributions after three months of service Established car share commuting scheme If you want to become a career contender, theres plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! What are the requirements? You dont need

Genuine compassion and respect for others (kindness goes a long way!) ? Strong communication and listening skills (that would make a UN diplomat jealous) ? A positive, can-do attitude (as resilient as a rubber band and eager to learn) ? Problem-solving abilities ? Reliability and a caring, supportiv

ICTS ROLE PROFILE Role Title Relief Security Officer Department Corporate Security Reports to Duty Shift Manager Hours 12-hour shifts Location Belfast Job Overview The main responsibilities are to be familiar with emergency procedures for actions to be taken in the event of fire, bomb threat, flood

This vacancy is advertised by an Employment Business where you will be engaged as a contractor through a 3rd party provider.

Leeds Community Healthcare NHS Trust is seeking an experienced People Partner on a fixed-term basis to provide strategic workforce advice and business partnering support across services during a period of change.You will build strong relationships with managers, support organisational transformation

About Kathryn Homes: At Kathryn Homes, we are passionate about providing professional, person-centred, residential and nursing care to older people in Northern Ireland, including those living with dementia. At Kathryn Homes, our residents and Care Assistants engage in daily moments filled with joy,

Leeds Community Healthcare NHS Trust is seeking an experienced People Partner on a fixed-term basis to provide strategic workforce advice and business partnering support across services during a period of change.You will build strong relationships with managers, support organisational transformation

Duties include: HR administration and generalist support Support across the employee lifecycle Routine HR guidance in line with NI employment law and company policies Maintain accurate HR records and support day-to-day HR activity What were looking for: 2+ years relevant experience CIPD Level 5, or

Leeds Community Healthcare NHS Trust is seeking an experienced People Partner on a fixed-term basis to provide strategic workforce advice and business partnering support across services during a period of change.You will build strong relationships with managers, support organisational transformation

Leeds Community Healthcare NHS Trust is seeking an experienced People Partner on a fixed-term basis to provide strategic workforce advice and business partnering support across services during a period of change.You will build strong relationships with managers, support organisational transformation