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We are looking for a Front Of House Assistant to join Eden Locke, Edinburgh. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. When and Where? 24 hours a week, over 3 days. We believe in working flexibly – this includes flexibility in working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. From city to tranquillity, in just a few steps. This is Eden Locke – a peaceful haven for sleeping, working and living, minutes from Edinburgh’s main sites. Set behind a grand Georgian façade, Eden Locke has just 72 apartments making it our most intimate Locke location. But what it lacks in size, it more than makes up for in style and beauty. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to and supporting the Front of House Supervisors, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

An exciting opportunity at a luxury hotel near Edinburgh Waverley station, which is currently looking for an Assistant Chief Engineer to join their team on a permanent basis. Job Duties Assistant Chief Engineer in supporting our Chief Engineer to ensure smooth day-to-day operations within the maintenance and engineering department. It is crucial that we work together to uphold the highest standards of safety, efficiency, and guest satisfaction throughout our operations. - Assisting in maintaining our building systems to ensure optimal functionality. - Ensuring full compliance with industry standards and internal regulations, including statutory requirements related to building operations. - Supporting health and safety standards to provide a safe environment for all occupants. - Ensuring that emergency lighting is tested and maintained in accordance with regulations. - Maintaining a comprehensive understanding of Legionella awareness and relevant health and safety legislation - Supervising and coordinating preventive maintenance work while conducting regular safety and maintenance inspections across the hotel. - Coordinating and supervising contractors to ensure services are delivered efficiently and to the highest quality under the guidance of our Chief Engineer Job Requirements Proven 3 years of experience as an assistant maintenance engineer in a luxury hotel environment (ideally qualified in plumbing or electrical engineering.) - Proficient use of maintenance and building management systems, - Extensive technical knowledge in air conditioning, plumbing, refrigeration, and boiler systems, - A strong commitment to delivering excellence and ensuring quality service in all interactions. - Teamwork Collaboration is essential for providing seamless service to our clients and ensuring that we meet our goals. - Excellent customer service skills, strong problem-solving abilities Job Location The assistant chief engineer will work near Edinburgh Waverley Station EH1 3EG, United Kingdom Job Offer Working with us provides access to the following benefits: Permanante £45k gross per annum 40 hours over five days including weekends Role will receive discretionary service charge (qualified estimate of £7k gross per annum) Occupational Pension Scheme Discounted rates across our collection of iconic hotels 50% discount on food and beverages 25% discount on Spa Treatments 20% discount on Health Spa products Extensive learning and development opportunities Meals on duty, laundry of uniforms Social activities and events Recognition programs Annual awards Cycle to Work Scheme Local Retailer Discounts Employee Assistance Programme Team Structure • Reports directly to Chief Engineer Will support the management of: One supervisor Five permanent/One part-time engineers One administrator Four painters

Role Description This is a full-time Sales Manager position based at Muthu Glasgow River Hotel & Spa, Erskine. The ideal candidate will be a self-motivated hospitality professional responsible for driving Room and Food & Beverage revenue for the property, while also supporting wider commercial initiatives within the MGM Muthu Hotels portfolio. The role requires a proactive individual capable of generating new business, strengthening existing client relationships, and promoting the hotel across both online and offline channels. Flexibility to travel within Scotland and England is essential, including representing the property at key sales events, corporate meetings, and trade exhibitions. Key Responsibilities Generate new business for Muthu Glasgow River Hotel & Spa across Rooms, F&B, Events, Leisure, Corporate, and MICE segments. Build and strengthen relationships with existing and new online and offline accounts to secure future bookings. Conduct sales calls, market visits, and attend networking events to identify opportunities and expand the hotel’s presence. Maintain a database of FIT, groups, corporate accounts, bookers, travel agencies, and key influencers. Execute all operational aspects of sales activities, including proposals, contracts, RFP submissions, and client correspondence. Ensure monthly sales targets for the property are achieved across all assigned market segments. Update weekly and monthly sales action plans, MICE trackers, and performance reports. Liaise closely with hotel operations and the central commercial team to develop promotions and seasonal campaigns. Maintain strong understanding of local competitors in Glasgow, Erskine, and surrounding market areas—analysing strengths, weaknesses, demand trends, and opportunities. Provide feedback on product quality and service levels received from clients to the Sales Head and hotel leadership. Support cross-selling initiatives across other MGM Muthu Hotels in Scotland and the UK. Develop and maintain productive relationships with internal and external stakeholders, including corporate clients, travel partners, OTAs, and tour operators. Represent the hotel at trade shows, exhibitions, and community events within Scotland and other UK regions. Attend weekly departmental and hotel meetings as required. Qualifications & Skills Hospitality experience in Rooms and/or F&B sales or a similar role. Experience in national and unit hotel sales is preferred. Strong understanding of online travel agencies, GDS, RFP processes, corporate travel, and MICE business. Excellent communication, negotiation, and interpersonal skills. Strong organisational abilities and the capacity to manage multiple priorities. Demonstrated history of achieving or exceeding sales targets. Willingness to travel extensively within the UK; valid UK driving licence required. Ability to work independently with minimal supervision and to generate innovative ideas. Proficiency with CRM software, Microsoft Office (Excel, Word, PowerPoint). Bachelor’s degree in Hotel Management, Business Administration, Tourism, Marketing, Events, or related field preferred.