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Job Description: Customer Success and Support Analyst at everyLIFE Technologies \n \n Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. \n \n Position Type: Permanent \n Location: Hybrid: Farnborough head office and Remote \n Benefits: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ \n Working Hours: Full time \n Start date: ASAP \n Reporting to: Head of Customer Experience \n \n We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. \n The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. \n \n About the role \n This is a fast-paced, customer-facing support role where you will work across multiple channels, with a strong focus on telephone-based support. \n You will spend a significant portion of your time speaking directly with customers, helping them resolve issues in real time, guiding them through workflows, and ensuring they get the most value from our products. Confidence and clarity on the phone are essential. \n You will: \n\n • Deliver high-quality customer support across email, in-product chat, and telephone, with phone support as a core part of the role\n, • Confidently handle a high volume of inbound and outbound customer calls, including troubleshooting issues and guiding users step-by-step through solutions\n, • Ensure customers receive an easy, memorable, and valued service across all touchpoints\n, • Seek to understand how customers use our products, and proactively offer guidance to help them get the best value\n, • Troubleshoot issues live with customers, often in real-time over the phone\n, • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries\n, • Provide emergency support out of hours on a rotational basis (after initial onboarding period)\n, • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems\n, • Work with connected technology providers to effectively implement integrated solutions or solve problems affecting customers\n, • Research and interpret application log files and user behaviour to help diagnose issues\n, • Document and share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams\n, • Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products\n\n \n You have: \n\n • Proven experience in a customer-facing role with regular telephone-based support (e.g. contact centre, service desk, or high-volume support environment)\n, • At least 1–2 years’ experience handling customer support via telephone in a fast-paced environment\n, • Strong verbal communication skills, with the ability to build rapport quickly, control conversations, and explain technical concepts clearly over the phone\n, • Experience handling challenging conversations and confidently de-escalating frustrated customers\n, • The skillset to follow up with customers and deliver timely updates on tickets and cases\n, • Experience of working in a high-performing, busy team\n, • A logical approach, with good judgment to ensure the appropriate customer outcome\n, • Initiative to resolve customer issues and provide an exceptional service\n, • The ability to manage a varied workload\n, • A desire to increase your technical knowledge\n, • Willingness to contribute ideas, innovation and team spirit\n\n \n You may have: \n\n • Experience or interest in the Care industry\n, • An inclination to keep up with developments in technology and social care\n, • Experience using Salesforce, Intercom and Jira\n, • An ambition to continuously grow and develop\n\n \n Why join everyLIFE? \n Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! \n Our mission is to create effective tools and services that release the potential of care teams. \n Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. \n We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! \n Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. \n \n Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. \n \n If you have any questions, or to apply with your CV, please email hr@everylifetechnologies.com \n Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

First Year OTE - £60-65KUncapped CommissionAnnual BonusCare Home BasedFull timeWe have an exciting new role for a Customer Relations Manager based at Orchard Manor Care Home in Windlesham. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Orchard Manor through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.Key Responsibilities:? Achieve targets for resident occupancy and average weekly fee.? Promote the care home and drive enquiries through events, sponsorships, and PR.? Communicate accurate information to prospective clients about our facilities, services, and prices.? Monitor competitor landscape and identify market opportunities.? Collaborate with the Home Manager and Head of Departments.? Complete all required reports accurately and on time.? Available for evening and weekend meetings and events as required.What We're Looking For:? Consultative sales approach? Self-motivated, flexible, and enthusiastic.? Collaborative, sharing ideas and information.? Highly organised, managing multiple priorities.? Customer service oriented.Why Join Care UK?? Dynamic, growing organisation dedicated to outstanding care.? Supportive, inclusive team environment.? Competitive salary and commission structure alongside a comprehensive benefits package.? Make a meaningful impact on residents lives.We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!About Us:Care UK is an award-winning private care company with over 165 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.TPBN1_UKTJ

We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Sous Chef at Fleet Hall Care Home in Fleet. Supervising and directing the work of culinary staff, as directed by the Head Chef, providing instruction and demonstration to unqualified staff on sim

Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Helpdesk Administrator Location: Bracknell - Office Based Salary: £25,000 - £26,000 Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and updating general admin information. Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes. Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, ensuring proper assignment, prioritisation, and categorisation in line with cost codes. Monitor and complete work orders for any remedial actions, both in-house and contractor-related.The Ideal Candidate: Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independentlyNote: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Join us as a Baker at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Commis Chef you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll get As a Baker at Coworth Park, here are just some of the great benefits you will receive: Fantastic Employee bonus scheme and Excellent Service charge Complimentary stays including breakfast across the Dorchester Collection Hotels 50% F&B discount at selected bars and restaurants within the Dorchester Collection Vibrant Social events that bring employees together including a Winter ball Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme Apprenticeship, training and development opportunities Up to £1000 bonus when you recommend a friend Access to immediate well being advice, because We Care about our employees What you'll do You'll love what you do and take pride in delighting our guests: You will be responsible for assisting the kitchen team in their section to ensure the highest standards of food production. You will be responsible for participating in daily food preparations during the day, as set out by the Head Pastry Chef. This will include portioning food products; utilizing food surpluses to control food costs; and ensuring all food preparations meet outlined recipes including portion size, quality and quantity all to ensure our guests receives nothing but the best experience. Youll also show flexibility and creativity in dealing with special requests and challenges that may arise during the day The items shared are the essence of a day in the life of a Baker , but we'll make sure you are provided with specifics on how we care for our hotel. What you'll bring Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Commis Chef you'll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at TPBN1_UKCT

Cera Care Ltd seeks an experienced commercial solicitor to lead our commercial and immigration capability. You will advise on government procurement, IT/software licensing, IP, and data protection, with line management responsibilities for a Commercial Legal Counsel and the Immigration Team.

Head of Colleges | Further Education Senior Leader Are you an experienced FE leader ready to shape strategy across a group of specialist college sites? Were recruiting a Head of

Working knowledge of intellectual property law, including the protection, licensing and commercialisation of software and brand assets. Understanding of employment law or regulatory frameworks affecting domiciliary care businesses. You will advise on a diverse range of matters, including government

I’m currently supporting an established care and education organisation with the appointment of a Head of Care to provide strategic leadership and oversight of care delivery across a national portfolio. Overseeing standards of support for individuals with complex health needs, including epilepsy c

Pertemps Professional Recruitment are seeking an Interim Head Of Service for Adult Social Care for a South East Local Authority. Seeking a Head of Service to lead the "Better Lives Programme" - A major programme of. As Head of Better Lives, you will provide strategic leadership across transformation

Unicares complex care division delivers nursing interventions in peoples own homes under the regulated activity of Treatment of Disease, Disorder or Injury. The people we support depend on that care being clinically correct every time: a tracheostomy mismanaged, a ventilator alarm misread or a rescu

Head of Colleges | Further Education Senior Leader. As Head of Colleges, you'll drive quality, innovation, and continuous improvement across the college group, working closely with the Divisional Director and wider Executive Team to ensure a seamless learner journey from school through to further ed

The Head of People is the single accountable owner of the employment relationship from offer to exit employment law compliance, employee relations, workforce regulatory compliance and right to work and leads the recruitment function so that hiring, onboarding and retention operate as one joined-up

I’m currently supporting an established care and education organisation with the appointment of a Head of Care to provide strategic leadership and oversight of care delivery across a national portfolio. Overseeing standards of support for individuals with complex health needs, including epilepsy c

The Head of Customer Success will own, manage, and scale Sons’ customer success team within D2C and Amazon. Provide close oversight of the Aftercare agent specialist medical queries, ensuring safety- and health-related escalations follow clear, documented protocols and loop in medical director whe

Pertemps Professional Recruitment are seeking an Interim Head Of Service for Adult Social Care for a South East Local Authority. Seeking a Head of Service to lead the "Better Lives Programme" - A major programme of. As Head of Better Lives, you will provide strategic leadership across transformation

Seeking an experienced Head Of Complex Care to cover a 12-month maternity leave, offering a generous package.

Barchester Healthcare Homes Limited is seeking a Head of Maintenance for a care home.

All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council. If you have spent more than 3 mont

The Rewards and Benefits on Offer:. Additional holidays based on Length of Service.

This is a great opportunity to join our client’s organisation, which offers a genuine family feel, a supportive working environment and the chance to secure a permanent position. This is a very physical and active position, with approximately 20,000 steps per day, so you must be comfortable being

Working Hours: Based on 4 on/4 off rota, 13:00 to 21:00 (1pm till 9pm).

Just click 'apply' and complete our online application form - it only takes a couple of minutes and you can start immediately!. We go out of our way to make cleaning work as simple, safe & seamless as possible.

You will help ensure our customers enjoy a positive living environment by carrying out cleaning duties, supporting basic upkeep and responding professionally to customer enquiries or concerns. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wel

It's just another of the many things that makes us stand out head and shoulders above the rest. Or making sure the trolleys are clean and free of rubbish, just the way our customers like them. We're good at lots of things at Aldi, but we're particularly good at looking after our people.

This is initially a contract role to start beginning of September WORKING HOURS Working Monday to Friday 3.

Contract Personnel are recruiting for Cleaners across Norfolk and Suffolk.There are roles available for domestic and industrial cleaning.The ideal candidate must hold a valid drivers licence and have their own transport.There are opportunities for ongoing and ad-hoc work.If you are interested then p

Welfare Cleaner - Maidenhead Maidenhead | £655 per week before tax (PAYE) | Immediate Start | 1 Month+ We are currently looking for a reliable Welfare Cleaner to join a busy commercial office fit-out project in Maidenhead. Job Details Role: Welfare Cleaner Project: Commercial Office Fit-Out

Maintain accurate, clear, and timely records of care provided and incidents. MedGen Healthcare is seeking compassionate, resilient, and dedicated. Mental Health Healthcare Assistants.

With Heron Quays and South Quay DLR moments away, youll work in a well-connected, professional environment serving a diverse group of residents and guests. You will deliver high standards of cleanliness across lobbies, corridors, lifts, amenities and back-of-house areas, ensuring theyre always guest

A typical day in the life of a Membercare Assistant:. Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities. Empty trash bins, replace liners and ensure waste is disposed of pro.

Regular cleaning of internal & external areas Report any issues or damage to supervisor Stock up on materials and cleaning supplies Carpet cleaning To use the appropriate equipment, materials, tools and machinery to ensure the job is done effectively. Its key your reliably, honest, able to follo

You will be expected to have a good working knowledge of the needs of people struggling with their mental health and substance misuse, housing law, debt support and issues related to the persons ability to live independently. At Anvil House, our aim is to provide safe, secure and high-quality suppor

We are looking for a domestic cleaner to work in the Woking area who has a high standard of hygiene and cleanliness. Regular cleaning of internal & external areas. Its key your reliably, honest, able to follow procedures with a variety of duties each day.

You'll find a wide selection of vacancies on our website. We have a great opportunity for a part time cleaner to join our team Portishead. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability.

Main duties: Kitchen areas Office Areas Toilets All other industrial areas as required Previous industrial cleaning experience would be an advantage but not necessary.

Emptying bins and disposing of waste appropriately.

Your responsibilities will include: Cleaning classrooms, offices, toilets, corridors and communal areas to a high standard Vacuuming, mopping and maintaining both hard and soft floor surfaces Emptying bins and replenishing hygiene and janitorial supplies Dustin. With a capacity of 96 students, our

We are looking for reliable, friendly, and detail-loving people to join our fabulous team of Professional Housekeepers. If you take pride in your work, love being part of a supportive team, and want a job that works around your life this could be the perfect role for you. Providing professional clea

Enhanced childcare discount of 40% for permanent employees. Preparing for promotion? We pay travel and overnight expenses to allow you to experience another of our fabulous settings. Nursery Group of the Year Nursery World.

School cleaning Enhanced DBS needed! Please only apply if you have one! (phone number removed)pm General cleaning duties Barking location Ongoing temp role.

Working across classrooms, offices, corridors, toilets and communal areas, you'll help ensure the school is presented to a high standard while supporting health, safety and hygiene requirements across the site. Cleaning classrooms, offices, toilets, corridors and communal areas to a h. With a capaci

This short-term assignment involves maintaining a high standard of cleanliness throughout office areas, reception facilities, and washrooms. Cleaning office areas, including floors, desks, and communal spaces. Maintaining a clean, tidy, and professional reception area.

This role requires you to work 4 day out of 7.

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society. Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes. Role of the Bespoke Support Workers.