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  • Personal Assistant (PA)
    Personal Assistant (PA)
    5 days ago
    £50000–£70000 yearly
    Full-time
    Manchester

    An exciting opportunity has arisen for a Personal Assistant to support a private client based in Cheshire. This is a varied role suited to someone who is organised, confident, reliable and comfortable working in a private-client environment. The position will involve a mixture of personal administration, diary and travel organisation, arranging appointments and assisting with the day-to-day running of a busy schedule. The role will include regular travel within the UK as well as international travel, including occasional extended stays at private residences overseas. The role will include: • Managing diaries, appointments and travel arrangements, • General personal and administrative support, • Organising bookings, reservations and itineraries, • Assisting with day-to-day errands and arrangements, • UK and international travel when required, • Supporting the smooth running of private residences when staying away We’re looking for someone who is: • Professional, discreet and trustworthy, • Highly organised and dependable, • Confident communicating with people, • Flexible regarding travel and working arrangements, • Comfortable using computers, email and everyday office software, • Fluent in written and spoken English, • Eligible to work in the UK What is offered: • £50,000–£75,000 salary depending on experience, • Full-time permanent position, • UK and international travel, • Accommodation provided when travelling/staying at private residences, • Use of vehicles associated with the residence where appropriate, • Varied working environment rather than a conventional office-based PA position Applicants should apply through JOB TODAY with a CV and a brief introduction.

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  • Restaurant General Manager
    Restaurant General Manager
    5 days ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    General Manager – Basrah Lounge Job Type: Full-time Schedule: Flexible hours, including evenings, weekends and bank holidays Basrah Lounge is looking for an experienced, confident and hands-on General Manager to oversee the daily operation of our busy restaurant and lounge. The successful candidate will be responsible for leading the team, maintaining excellent customer service, managing staff performance and ensuring the venue operates smoothly, efficiently and to a consistently high standard. Key Responsibilities • Oversee the day-to-day running of the restaurant and lounge, • Lead, support and motivate front-of-house, bar and kitchen teams, • Create and manage weekly staff rotas using the Deputy app, • Monitor employee attendance, lateness, breaks, availability and working hours, • Approve timesheets and ensure staff hours are recorded accurately, • Ensure each shift is appropriately staffed according to business needs, • Recruit, train and onboard new employees, • Conduct staff meetings, performance reviews and disciplinary procedures when required, • Set clear expectations and ensure all team members follow company policies, • Maintain excellent standards of customer service, • Handle customer enquiries, complaints and special requests professionally, • Oversee table bookings, events and busy service periods, • Monitor stock levels and coordinate ordering with suppliers, • Reduce unnecessary waste and control operational costs, • Oversee cash handling, tills, end-of-day reports and banking procedures, • Monitor sales performance and help achieve business targets, • Ensure the venue remains clean, organised and presentable, • Carry out regular checks of the restaurant, kitchen, toilets and customer areas, • Ensure compliance with food hygiene, health and safety, licensing and fire-safety requirements, • Work closely with the owners and provide regular updates on staffing, sales, customer feedback and operational issues, • Step in and support the team during busy periods when required, • Identify ways to improve service, efficiency and the overall customer experience Skills and Experience • Previous experience as a General Manager, Restaurant Manager or in a similar senior hospitality role, • Strong leadership and people-management skills, • Experience creating rotas and managing staff through Deputy or a similar workforce-management system, • Excellent communication and customer-service skills, • Confident handling complaints and resolving problems calmly, • Good understanding of stock control, labour costs, cash handling and sales targets, • Knowledge of food hygiene, health and safety and licensing requirements, • Highly organised, reliable and able to work under pressure, • Comfortable managing a busy restaurant and lounge environment, • Flexible availability, including evenings, weekends and bank holidays, • A hands-on management style and willingness to support all areas of the business What We Offer • A senior leadership position within a growing hospitality business, • A friendly and lively working environment, • The opportunity to make a genuine impact on the venue’s performance, • Competitive salary based on experience, • Staff benefits and additional incentives to be discussed If you are an experienced hospitality manager with strong leadership skills and a passion for providing excellent customer experiences, we would love to hear from you. Please apply with your CV and a short explanation of your relevant management experience.

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  • Front Office Manager
    Front Office Manager
    15 days ago
    £3500–£4000 monthly
    Full-time
    Manchester

    Front Office Manager – Luxury Hotel Location: Manchester United Kingdom Salary: £42,000 – £48,000 per annum + benefits About the Role We are seeking an experienced and passionate Front Office Manager to lead the front office operation of a prestigious London hotel. This is an exciting opportunity for a guest-focused hospitality professional who thrives in a luxury environment and can deliver exceptional service standards while developing a high-performing team. The successful candidate will oversee all front office functions, including Reception, Guest Services, Concierge, and Night Operations, ensuring every guest receives a seamless and memorable experience from arrival to departure. Key Responsibilities • Lead, motivate, and develop the Front Office team to deliver outstanding guest experiences., • Oversee daily front desk operations, ensuring efficiency, accuracy, and adherence to luxury service standards., • Manage guest arrivals, departures, VIP experiences, and special requests., • Build strong relationships with guests, resolving concerns professionally and proactively., • Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth hotel operations., • Monitor guest feedback and implement improvements to enhance satisfaction scores., • Train, coach, and mentor team members to support career development., • Manage staffing levels, rotas, and operational planning., • Ensure compliance with hotel policies, health and safety standards, and brand procedures., • Support financial performance through effective upselling, revenue awareness, and cost control., • Prepare reports and communicate operational performance to senior management. Requirements • Previous experience as a Front Office Manager, Rooms Division Manager, or similar leadership role within a luxury or upscale hotel environment., • Strong knowledge of front office systems and hotel operations., • Excellent leadership, communication, and problem-solving skills., • A passion for delivering exceptional guest service., • Experience managing and developing hospitality teams., • Ability to remain calm and professional under pressure., • Strong understanding of luxury guest expectations and service standards. What We Offer • Competitive salary of £42,000 – £48,000 per annum., • Opportunity to work within a leading London hospitality environment., • Career development and training opportunities., • Staff benefits and hospitality discounts., • A supportive and professional working culture. To apply: Please submit your CV for further information. Henry Derahire

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