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Senior Software Engineer \n Location: Edinburgh, Scotland - Onsite \n We are seeking an experienced Senior Software Engineer to join an amazing team, contributing across the full development lifecycle, from technical discovery and architectural design to rapid prototyping, backlog refinement, development, deployment, and operations. \n Who are they? \n Our client are a growing scale-up, they are building a team of people who value creativity, autonomy, and collaboration, and want their work to mean more. \n The opportunity: \n You'll be an experienced problem solver, adept at design, applying architectural patterns, devising algorithms, and overcoming technical hurdles. \n You will build impactful software that solves important problems and craft responsive frontend components and connect them to scalable backend services and databases. \n You are detail-oriented, have great empathy for our end-users and understand the value of good interaction patterns and design. \n You are adaptable across the whole tech stack whether that be frontend, cloud computing, dev ops, database queries, or schema design. \n \n What you will do! \n\n • Lead the design, development, and delivery of full-stack web applications throughout the software development lifecycle.\n, • Drive technical discovery, architecture, platform innovation, rapid prototyping, and AI-assisted development.\n, • Design and implement scalable cloud-native solutions on Google Cloud Platform (GCP), including serverless applications, APIs, and microservices.\n, • Ensure code quality, reliability, performance, and security through testing strategies, code reviews, monitoring, maintenance, and incident response.\n, • Own products and features end-to-end, acting as the primary technical contact for stakeholders and ensuring solutions meet customer needs.\n, • Manage small projects and feature enhancements, including planning, estimation, task breakdown, progress tracking, and Jira board management.\n, • Collaborate with cross-functional teams using Agile methodologies and tools such as Jira, Figma, Miro, and Storyboard to deliver technical initiatives effectively.\n, • Diagnose and resolve technical issues, perform root-cause analysis, and implement effective solutions.\n, • Mentor junior developers and promote engineering best practices, while staying current with developments in web, geospatial, cloud, AI, and data technologies.\n\n \n What you need! \n\n • Proven experience developing enterprise-grade full-stack web applications.\n, • Front-end development skills using HTML, CSS/Sass, TypeScript, modern JavaScript (ES6+), and reactive frameworks such as Vue, React, or Svelte, with experience in unit and end-to-end testing frameworks.\n, • Backend development experience with Node.js, Python, REST APIs, microservices, and relational or document databases (e.g., PostgreSQL/PostGIS, Firebase, BigQuery).\n, • Experience with data science, data analysis, and data-driven application development, including working with datasets, statistical or analytical techniques.\n, • Knowledge of cloud platforms and services, particularly Google Cloud Platform (or equivalent AWS/Azure services), including serverless architectures.\n, • DevOps and infrastructure skills, including Docker, Kubernetes, Linux, Terraform, CI/CD pipelines, and GitHub Actions.\n, • Strong understanding and practical application of secure software development principles, including threat modelling and vulnerability remediation.\n, • Experience designing, deploying, and maintaining scalable, reliable, and secure cloud-native applications\n\n Desirable Skills \n Experience with geospatial technologies and concepts, including: \n\n • Spatial databases (e.g., PostGIS, BigQuery, DuckDB, Google Earth Engine)\n, • Geospatial libraries (e.g., GDAL/OGR, GeoPandas, Proj4, Gmaps, Leaflet, Leafmap,rasterio, STAC)\n, • Geospatial data formats (ESRI shapefiles, geojson, geotiff, zarr, geoparquet\n, • Familiarity with data science libraries like pandas. Geopandas, xarray and Plotly.\n, • Experience with remote sensing data and building data processing pipelines\n, • Experience with Firebase Auth, Firestore\n, • Experience with AI Coding include GitHub CoPilot, Cursor, FirebaseStudio\n, • Ability to develop solution proposals and evaluate pros and cons\n\n \n What they offer! \n\n • Collaborative culture supportive, open, and team-driven.\n, • Work-life balance flexible hours and hybrid options\n, • Impactful work shape a cutting-edge SaaS product transforming environmental data use.\n, • Competitive package strong salary and comprehensive benefits.\n, • Innovation leverage AI and data tools to deliver unique customer value.\n\n \n If this sounds like you and you are keen to find out more apply now so we can discuss further. \n We look forward to your receiving your application! \n \n Diversity, Equality & Inclusion at Connor Fox Recruitment Solutions \n We are committed to championing diversity, equality, and inclusion in every step of the recruitment process. We believe that diverse talent drives innovation and success, and we strive to connect employers with candidates from all backgrounds, fostering inclusive workplaces where everyone can thrive. \n We welcome applications from individuals of all races, ethnicities, genders, sexual orientations, ages, abilities, religions, and backgrounds. Our recruitment processes are based on merit, skills, and potential, ensuring equal opportunities for all. \n If you require adjustments during the application process, please let us know we are here to support you. \n Lets build a more inclusive workforce together!

\n \n \n Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within the Property management sector and a passion for deliver outstanding customer service to our clients \n This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none. \n Where will you be located? \n You'll be based conveniently to cover your portfolio across Edinburgh and the Lothians. This will be a blend of home working, office visits and on‑site attendance across your portfolio. \n What are some of the tasks you will be doing? \n Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Property Factors code of conduct, the governance around property management and your experience of managing complex developments whilst providing outstanding customer service. \n \n • You will be managing a residential property portfolio consisting of residential blocks and new estates, being the main point of contact for property owners for any issues relating to their development ie repairs, cleaning, gardening, invoice queries etc\n, • Completing and documenting regular development inspections\n, • Managing service contracts and resolving any issues that may arise, instructing maintenance requests and ensuring works are completed satisfactorily.\n, • Attending resident meetings\n, • Resolution of complaints within the SLA timescales\n, • Responding to all owner communication within SLA timescales\n, • Approving of contractors invoices\n, • Resolving any owner invoice queries\n \n \n What are we looking for? \n \n • Factor / Property Manager experience\n, • ATPI/AIRPM qualification (preferred, or a willingness to study)\n, • Excellent organisational skills with a proactive approach.\n, • Strong communication skills with the ability to build and maintain relationships with all internal and external clients\n, • Strong customer service skills.\n, • Professional outlook\n, • A full UK driving licence and car\n \n What does RMG have offer you? \n You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: \n \n • 27 days holiday plus all Bank Holidays\n, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services\n, • Sponsorship for study and professional qualifications (up to 4 study days)\n, • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)\n, • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!\n \n \n \n \n \n \n What's next? \n If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. \n As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. \n We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. \n If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. \n We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. \n \n If you are a recruitment agency please note we operate a PSL and do not take cold calls \n \n \n \n \n Safeguarding \n At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. \n We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. \n By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities \n \n \n \n \n

Business Analyst | Contact Centre Transformation | Life & Pensions \n 6-Month Contract (Strong Extension Likely) | Remote (UK-Wide) | Once-a-Month in Edinburgh \n \n We're hiring 2 Business Analysts for a high-profile Contact Centre Transformation programme at a major Life & Pensions business - replacing a core customer contact platform that's approaching end-of-support. \n You'll sit inside a newly-forming Agile team, working directly with Product Owners, Platform Owners, architects and business stakeholders to shape requirements and drive delivery on a platform migration that will define the next 18+ months of customer operations. \n \n What you'll do \n\n • Elicit and document requirements; run workshops to nail down outcomes\n, • Own user stories, acceptance criteria and backlog refinement\n, • Drive sprint planning and Agile ceremonies\n, • Challenge existing process and push improvements through\n, • Manage stakeholders across business and tech\n, • Unblock risks and dependencies\n\n \n What you'll bring \n\n • Solid BA experience on large-scale, Agile change programmes (2-week sprints)\n, • Strong requirements gathering, backlog management and workshop facilitation\n, • Sharp stakeholder management - confident challenging people constructively\n, • A proactive, self-starter mindset - this role has no hand-holding\n\n \n Nice to have \n\n • Contact Centre or Financial Services / Life & Pensions background\n, • Platform migration/modernisation experience\n, • Familiarity with Microsoft contact centre tech\n, • Edinburgh-based (useful, not required)\n\n \n The details \n\n • 6 months initial, likely extended\n, • Competitive day rate through umbrella company\n, • Remote, UK-wide - one office day in Edinburgh per month\n\n Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Business Analyst | Contact Centre Transformation | Life & Pensions \n 6-Month Contract (Strong Extension Likely) | Remote (UK-Wide) | Once-a-Month in Edinburgh \n \n \n We're hiring 2 Business Analysts for a high-profile Contact Centre Transformation programme at a major Life & Pensions business — replacing a core customer contact platform that's approaching end-of-support. \n You'll sit inside a newly-forming Agile team, working directly with Product Owners, Platform Owners, architects and business stakeholders to shape requirements and drive delivery on a platform migration that will define the next 18+ months of customer operations. \n \n What you'll do \n\n • Elicit and document requirements; run workshops to nail down outcomes\n, • Own user stories, acceptance criteria and backlog refinement\n, • Drive sprint planning and Agile ceremonies\n, • Challenge existing process and push improvements through\n, • Manage stakeholders across business and tech\n, • Unblock risks and dependencies\n\n \n What you'll bring \n\n • Solid BA experience on large-scale, Agile change programmes (2-week sprints)\n, • Strong requirements gathering, backlog management and workshop facilitation\n, • Sharp stakeholder management — confident challenging people constructively\n, • A proactive, self-starter mindset\n\n \n \n Nice to have \n\n • Contact Centre or Financial Services / Life & Pensions background\n, • Platform migration/modernisation experience\n, • Familiarity with Microsoft contact centre tech\n, • Edinburgh-based (useful, not required)\n\n \n \n The details \n\n • 6 months initial, likely extended\n, • Competitive day rate, through umbrella\n, • Remote, UK-wide — one office day in Edinburgh per month\n

\n Glasgow | Edinburgh | Stirling | Falkirk | Livingston | Surrounding Areas \n Salary: Up to £40,000 DOE \n Contract: Permanent, Full Time (37.5 hours per week) \n \n Help shape the future of social housing across Scotland \n \n Do you thrive on building relationships, solving problems and helping customers achieve real outcomes? \n Are you looking for a role where you can combine customer engagement, commercial awareness and genuine sector impact? \n \n At Aareon UK, we're looking for an ambitious Customer Success Manager to join our growing team and become the trusted partner for a portfolio of social housing providers across Scotland. \n \n This is a fantastic opportunity for someone who enjoys working directly with customers, influencing strategic conversations, identifying opportunities for growth, and helping organisations get maximum value from the technology they use every day. \n \n You'll work with housing associations and social landlords that support thousands of residents, helping them improve services, streamline operations, and deliver better outcomes for the communities they serve. \n \n Why Join Aareon? \n \n Aareon is Europe's leading provider of software solutions to the property and housing sector. \n Across the UK and Europe, our technology helps housing providers manage homes, repairs, assets, compliance, tenancies and resident services more effectively. \n \n We're part of a successful international organisation, but we pride ourselves on maintaining a collaborative, supportive culture where people are trusted, empowered and encouraged to grow. \n \n What you'll get from us: \n ✅ Remote-first working with flexibility and autonomy \n ✅ The opportunity to work with some of Scotland's leading social housing providers \n ✅ Genuine career development opportunities within a growing international organisation \n ✅ A supportive and collaborative team environment \n ✅ Regular opportunities to influence customer strategy, product direction and business growth \n ✅ A role where your contribution directly impacts customer success and retention \n \n At Aareon, diversity is valued, collaboration is encouraged, and continuous learning is seen as an opportunity to grow both personally and professionally. \n \n The Role \n \n As a Customer Success Manager, you'll own a portfolio of customers across Scotland and act as their primary strategic contact within Aareon. \n \n You'll build strong relationships with key stakeholders, understand what success looks like for each organisation, and work proactively to ensure they realise maximum value from their investment in our solutions. \n \n Working closely with teams across Product, Support, Professional Services and Sales, you'll play a key role in customer retention, advocacy and growth. \n \n This role would suit someone who enjoys balancing relationship management, problem-solving, strategic account planning and commercial conversations. \n \n Key Responsibilities \n \n • Build trusted relationships with key customer stakeholders and system users\n, • Understand customer objectives and develop success plans to support them in achieving their goals\n, • Drive product adoption, engagement and customer satisfaction across your portfolio\n, • Use data and customer insights to identify risks, opportunities and areas for improvement\n, • Identify upsell and cross-sell opportunities that deliver additional value to customers\n, • Collaborate with Account Managers to develop and execute growth plans\n, • Act as the voice of the customer internally, sharing feedback, trends and opportunities\n, • Work closely with Support, Product, Professional Services and Onboarding teams to coordinate customer activity\n, • Maintain accurate customer records, account plans and CRM data\n, • Support customer reviews, business reviews, workshops and user engagement activities\n \n \n What We're Looking For \n \n Essential Skills & Experience \n \n • Experience in Customer Success, Account Management, Relationship Management or a similar customer-facing role\n, • Outstanding relationship-building and stakeholder management skills\n, • A consultative and proactive approach to customer engagement\n, • Strong communication and presentation skills\n, • Commercial awareness with the ability to identify growth opportunities\n, • Confidence using CRM and customer success platforms such as Salesforce, Planhat or similar\n, • Excellent organisational skills and the ability to manage multiple customer relationships simultaneously\n, • Comfortable analysing data and turning insights into action\n, • A genuine team player who enjoys collaborating across departments\n, • Strong technology aptitude and the ability to quickly learn new software platforms\n \n \n Desirable \n \n • Experience working in a SaaS or technology business\n, • Knowledge of, or enthusiasm for, the social housing sector\n, • Experience delivering customer reviews, adoption strategies or success plans\n, • Understanding of customer retention and account growth strategies\n \n \n Location & Travel \n \n This is a remote-based role covering customers across Scotland. \n To maximise customer engagement, we are particularly interested in hearing from candidates based within the Central Belt, including: \n \n Glasgow, Edinburgh, Falkirk, Stirling, Livingston, Lanarkshire and surrounding areas. \n \n Regular travel to customer sites across Scotland is expected, alongside occasional visits to our Manchester and London offices for team meetings, training and company events. \n \n Join #OneAareon \n At Aareon, we don't just provide software, we help housing organisations deliver better services to the people who rely on them. \n \n If you're passionate about customer success, love building meaningful relationships and want to join a business that's investing in growth, innovation and people, we'd love to hear from you. \n \n Apply today and help shape the future of housing technology in Scotland. \n

Join to apply for the Software Engineering Manager - Sustaining Engineering role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Software Engineering Manager - Sustaining Engineering role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Engineering Manager for Sustaining Engineering passionate about open source software, Linux and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu. Sustaining Engineering is a business critical team that continuously improves various open source software by resolving software defects reported by customers. Software stack includes everything from the kernel all the way up to the user space applications and IaaS platforms. This position leads one of our regional teams and is one of several managers, who report directly to the global Director of Sustaining Engineering. Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical. While not actively developing products, Sustaining Engineering, as part of Support Engineering, solves problems for the customer and for the benefit of the wider Open Source community. This team is well staffed with experts in every time zone and, while the work can be challenging sometimes, the team is resourced to ensure a good work-life balance and ongoing development of each team member. As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical. Technical leadership and a solid background in software development are a must, so that you are able to help your team members grow professionally. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution. Location: This is a globally remote role, unless specified otherwise. The role entails • Manage and lead a distributed team of engineers, • Hire, coach, mentor, provide feedback and career development guidance to your team, • Manage & measure key performance indicators (KPIs), and training, • Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS, • Demonstrate the very best of Canonical in customer interactions, • Set and manage expectations with other engineering teams, senior management, and external stakeholders, • Advocate and advance modern software development practices, • Grow a healthy, collaborative engineering culture in line with the company value, • Collaborate with other teams in the organisation, • Work from home with global travel up to 10% for internal and external events What we are looking for in you • Professional software delivery experience using C, C++, Go, Python, or similar, • You are knowledgeable and passionate about software development, • Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes, • Experience with version control systems such as git, • Experience with debugging tools such as gdb, crash or other, • Demonstrated strong commitment to testing methodologies and maintainable code quality, • Excellent communication skills in the English language, both verbal and written, • Experience with Linux, with a preference towards Ubuntu, • Experience with Open Source and Open Source Business Models, • People management experience in a support organisation is a strong plus What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. • Distributed work environment with twice-yearly team sprints in person, • Personal learning and development budget of USD 2,000 per year, • Annual compensation review, • Recognition rewards, • Annual holiday leave, • Maternity and paternity leave, • Employee Assistance Programme, • Opportunity to travel to new locations to meet colleagues, • Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #opensource #softwareengineering #cloudcomputing #technicalsupport #go #python #kubernetes #openstack #ceph • Mid-Senior level, • Full-time, • Engineering and Information Technology, • Software Development Referrals increase your chances of interviewing at Canonical by 2x Edinburgh, Scotland, United Kingdom 1 week ago Edinburgh, Scotland, United Kingdom 3 weeks ago Edinburgh, Scotland, United Kingdom 4 months ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 1 year ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 1 month ago Edinburgh, Scotland, United Kingdom 6 months ago Edinburgh, Scotland, United Kingdom 3 months ago Edinburgh, Scotland, United Kingdom 4 months ago Edinburgh, Scotland, United Kingdom 1 month ago Edinburgh, Scotland, United Kingdom 3 months ago Edinburgh, Scotland, United Kingdom 2 months ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 1 month ago Edinburgh, Scotland, United Kingdom 3 weeks ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 1 month ago Edinburgh, Scotland, United Kingdom 4 months ago Edinburgh, Scotland, United Kingdom 1 month ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 1 month ago Edinburgh, Scotland, United Kingdom 2 months ago Edinburgh, Scotland, United Kingdom 1 month ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 3 months ago Edinburgh, Scotland, United Kingdom 2 weeks ago Edinburgh, Scotland, United Kingdom 3 days ago Edinburgh, Scotland, United Kingdom 6 months ago Edinburgh, Scotland, United Kingdom 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 4000+ strong, 450/400m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionAbout the roleWe're looking for a Presales Consultant to join a growing commercial team. You will play a key role in supporting strategic sales initiatives, developing compelling responses, and contributing to the successful delivery of solutions for both existing and prospective clients. The team works closely with customers, partners, and delivery practices to secure and execute business opportunities.What you'll doLead smaller RFx responses end-to-end; support senior team members on larger strategic opportunities.Coordinate and produce high-quality proposals, RFx responses, and presentations under deadline pressure.Develop case studies, solution descriptions, and value propositions tailored to specific client needs.Map client stakeholder landscapes, identifying decision-makers, influencers, and blockers, to position solutions effectively.Analyse competitor positioning and feed relevant insights into deal strategy.Participate in client workshops, solution demonstrations, and oral presentations.Track win conversion across your opportunities and actively work to improve win rate.Help shape how we use AI in presales, identifying where automation and AI tooling can sharpen quality and speed.Collaborate across account management, project delivery, and technology partner teams.QualificationsExperience in IT services or technology consulting environments.Proven proposal-writing ability, you can own a document from blank page to submission.Strong written and verbal communication skills; confident with senior stakeholders.Advanced MS Office skills (Word, PowerPoint, Excel).Organised, deadline-driven, and comfortable managing several workstreams at once.Commercial awareness, you understand how deals are structured and why clients buy.Analytical mindset, comfortable interpreting market data and competitive intelligence to sharpen a bid.Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits… drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact Nai.Bruce@Version1.com at Version 1. We will consider all requests carefully, respectfully and confidentially. Nai.Bruce@version1.com #LI-NS1SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Service Designer to join our growing design capability. You’ll work at the heart of multidisciplinary teams to shape end-to-end services that are accessible, efficient, and centred around real user needs. Service Designers at Version 1 work across the full-service lifecycle, from discovery through to live. You’ll lead the mapping of current and future states, align digital delivery with policy and operational realities, and design and deliver services that improve people’s lives.You’ll collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts and technical leads. You’ll help shape service visions, facilitate workshops, and define the structures, processes and journeys that underpin great services.Who We Are We are a 15+ strong Service Design community within the Transformation Design Group (TDG), part of Version 1’s Digital, Data and Cloud capability.TDG tackles complex, systemic challenges - using research, evidence and data-driven insight to break them down and shape solutions that work for real users.For example, our work includes designing and delivering services that enable prisoners to receive more tailored support; applying a system lens to reduce the cost of hiring teachers across schools; and coaching teams to embed user-centred practices within some of the world’s most prestigious organisations.We embed user-centred design principles in how we work, leading with empathy and curiosity. Our teams are built on trust, psychological safety and a shared sense of purpose, underpinned by a strong no-blame culture. We value diversity of background, identity, experience and thought - creating an environment where people do their best work and deliver better outcomes.QualificationsWho You AreYou’re passionate about designing inclusive, sustainable services - grounded in evidence and shaped by real user and organisational needs. You bring people together, make the complex simple, and synthesise diverse perspectives into clear, actionable direction.More specifically, you are:Experienced - you have a strong grasp on the fundamentals of service design and putting them into action to drive real, measurable impact. Comfortable with ambiguity - you help teams find direction when the path isn’t obvious.Strategic - you think beyond the immediate problem to design services that are scalable and built to last.Inclusive by default - you champion accessibility and inclusion intuitively.A clear communicator - you communicate complex ideas simply, adapting to different audiences and contexts.Evidence-led - you use research and insight to inform decisions and stand behind them.Emotionally intelligent - you navigate stakeholder dynamics and handle difficult conversations constructively.A multiplier - you enable teams to move forward, and you make everyone around you better.How You OperateYou work collaboratively and pragmatically to turn vision into reality. You bring teams together, guide them through structured thinking, and use the right methods to deliver high-quality, user-centred outcomes.Here’s what that looks like day to day:Set and align around a clear service vision - bring teams and stakeholders together behind a shared direction.Facilitate with purpose - plan and run workshops that drive alignment, clarity, and decisions.Work as one team with clients - co-create solutions and build trusted, respectful partnerships.Collaborate across disciplines - work within agile, multidisciplinary teams to deliver iteratively.Make complexity visible - use service blueprints, journey maps, and other artefacts to bring clarity, tailored to your audience.Use data to guide decisions - interpret performance data to inform design and measure success.When working with our clients, expectations are often aligned to SFIA and DDaT frameworks. Experience working in these environments are desirable, but not essential.We are looking for people who do great work. If that's you, and you don't match all the criteria above, we would like you to apply anyway!Additional InformationAt Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profitsStrong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programmeFlexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balanceFinancial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount schemeEmployee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. 24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policiesEducational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red HatReward schemes including Version 1’s Annual Excellence Awards & quarterly Star Awards.Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.And many more exciting benefits… drop us a note to find out more.Version 1 is an equal opportunities employerWe are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact Ashley.Smith@version1.com at Version 1. We will consider all requests carefully, respectfully and confidentially.#LI-AS1 #LI-HybridSummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Familiarity with IT ticketing systems and remote support tools. We're looking for an enthusiastic, customer-focused IT Support Analyst to join our IT team. If you have a solid foundation in IT support, a positive attitude, and a willingness to learn, we encourage you to apply.

A travel support company based in the United Kingdom is looking for a Remote Travel Support Associate to enhance customer experience during travel. This remote role offers flexible scheduling and includes onboarding support, alongside travel-related perks. The ideal candidate is detail-oriented with

Almaaventurera is seeking a Remote Travel Customer Representative to assist travelers via email, phone, and messaging.In this role, you will answer travel-related inquiries, support itinerary updates, and communicate proactively with clients.Ideal candidates should possess strong communication skill

A travel agency is seeking a Customer Representative to support clients during their travel journey. This role is fully remote with flexible scheduling, offering growth opportunities and travel perks. If you are passionate about travel and helping others create memorable experiences, apply today!.

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: We are looking for highly flexible interpreters who can cover evening and weekend shifts as required during our operational hours, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

IT Support Engineer + SC Cleared role + Based onsite in Edinburgh - looking for local candidates + Paying £200-£220 per day + 5 month initial contract + potential extensions The role: Provide on-site and remote technical support for end-user computing devices, workplace technologies, and associated IT services. The role is responsible for troubleshooting hardware and software issues, assisting users, maintaining IT equipment, and ensuring excellent customer service while adhering to service level agreements Device build and roll out Assist users in day-to-day troubleshooting Maintain IT Equipment Both software and hardware troubleshooting Onsite datacenter assistance hands and eyesEssential knowledge: 1-2 years' experience in an IT support or technical support role. Knowledge of Microsoft Windows 10/11. Familiarity with Microsoft 365 applications. Basic understanding of networking concepts (LAN, WAN, TCP/IP). Basic Active Directory experience. Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Good verbal and written communication skills. Customer-focused approach. SC ClearanceDesirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience.If you'd like to discuss this IT Support Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch

Residential Management Group (RMG), a market leading Property ManagementCompany is looking for a Property Manager, experienced within the Property management sector and a passion for deliver outstanding customer service to our clients This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager , you're equipped with the best support to deliver a property management service that is second to none. Where will you be located? You'll be based conveniently to cover your portfolio across Edinburgh and the Lothians. This will be a blend of home working, office visits and on-site attendance across your portfolio . What are some of the tasks you will be doing? Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Property Factors code of conduct, the governance around property management and your experience of managing complex developments whilst providing outstanding customer service. You will be managing a residential property portfolio consisting of residential blocks and new estates, being the main point of contact for property owners for any issues relating to their development ie repairs, cleaning, gardening, invoice queries etc Completing and documenting regular development inspections Managing service contracts and resolving any issues that may arise, instructing maintenance requests and ensuring works are completed satisfactorily. Attending resident meetings Resolution of complaints within the SLA timescales Responding to all owner communication within SLA timescales Approving of contractors invoices Resolving any owner invoice queries What are we looking for? Factor / Property Manager experience ATPI/AIRPM qualification (preferred, or a willingness to study) Excellent organisational skills with a proactive approach. Strong communication skills with the ability to build and maintain relationships with all internal and external clients Strong customer service skills. Professional outlook A full UK driving licence and car What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

We're looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Dutch and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Dutch and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Dutch and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

Service Desk Engineer Location: Edinburgh (Onsite, 5 days per week) Are you a hands‑on 2nd Line Engineer who loves solving tricky problems and owning tickets through to resolution? This is a great opportunity to support a busy, mission‑driven campus and keep teaching and learning running smoothly—while contributing to improvements across devices, apps, networking and AV. About the role You’ll provide dedicated 2nd line support across a M365/Windows estate, taking ownership of incidents and service requests raised via the IT Service Desk. You’ll diagnose and fix issues in person and via phone/email/remote tools, collaborate closely with colleagues and vendors, and contribute to planned maintenance and small projects throughout the year. This is an onsite role based in Edinburgh, Monday to Friday, with occasional out‑of‑hours work for planned changes. You’ll also be the type of person who is happy to jump in and resolve 1st line issues too, no one is bigger than the team here. What you’ll do • Act as an escalation point for the Service Desk, owning tickets end‑to‑end and keeping users informed throughout., • Support core platforms and services including Windows 11, Microsoft 365/Entra ID, Intune, Active Directory, with some macOS in play, Wi‑Fi, and AV (Promethean/projectors)., • Administer and use Intune/Autopilot and Jamf for build, deployment and device compliance; maintain security, asset and knowledge base records., • Collaborate on improvement initiatives (e.g., software asset management, rolling device refresh, self‑service portal) and contribute documentation and handovers., • Plan and execute maintenance with minimal classroom disruption; escalate risks promptly and communicate clearly with stakeholders. What we’re looking for • Solid 2nd line support experience in a busy, customer‑focused environment, with strong troubleshooting and decision‑making under pressure., • Practical experience across Windows devices; confidence with AD administration and endpoint management (Jamf, Intune, Autopilot)., • Familiarity with M365 (including security/governance)., • Clear communicator who can prioritise effectively, document fixes, and collaborate as part of a small, high‑performing team. Apply now, our client is keen to move swiftly and get interviews scheduled asap

IT Support Engineer + SC Cleared role + Based onsite in Edinburgh - looking for local candidates + Paying £200-£220 per day + 5 month initial contract + potential extensions The role: Provide on-site and remote technical support for end-user computing devices, workplace technologies, and associated IT services. The role is responsible for troubleshooting hardware and software issues, assisting users, maintaining IT equipment, and ensuring excellent customer service while adhering to service level agreements Device build and roll out Assist users in day-to-day troubleshooting Maintain IT Equipment Both software and hardware troubleshooting Onsite datacenter assistance hands and eyesEssential knowledge: 1-2 years' experience in an IT support or technical support role. Knowledge of Microsoft Windows 10/11. Familiarity with Microsoft 365 applications. Basic understanding of networking concepts (LAN, WAN, TCP/IP). Basic Active Directory experience. Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Good verbal and written communication skills. Customer-focused approach. SC ClearanceDesirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms.Mobile device support experience

Our client Scottish Power Transmissions are currently recruiting for a Site Manager to join their team based at one of their sites in Edinburgh, the Borders or Fife on a contract basis initially. Ideally for this role they are looking for an experienced Site Manager with a Civils background. For more information on this role see below: Job Purpose Statement The Site Manager role is a pivotal role within the SPT Business with the responsibility for managing Construction outputs during the delivery phase of projects in the Edinburgh and East Lothian area. Accountability Statements • Lead the on-site management and delivery of contracted works packages. Manage the works acting as Principal Contractor to ensure regulatory compliance with Health & Safety Law and CDM regulations 2015. - Ensure Constructability and working methods are interpreted and aligned with Engineering Design scope, drawings, and standards, providing technical expertise and management of work packages. - Drive the commercial management and administration of each work package including measuring & monitoring of time and cost against agreed delivery strategy. - Manage contracted works and collaborate with Transmission Planning and Operational teams to establish safe work practices and minimise the impact on the high voltage system. - Establish and ensure robust Contractor & Supplier quality management systems are created and monitored to ensure compliance with contract budget and increase the whole life asset whilst reducing OPEX. - Ensure all Environmental Regulatory requirements are planned and managed through the contractor supply chain. - Ensure Customer and Stakeholder engagement is focussed with regular planning and reporting updates. - Drive agreed OFGEM regulatory targets for Sustainability and Biodiversity. Dimensions - Working remotely with a high degree of autonomy in challenging environments. - Directing and controlling the agreed Project Delivery Strategy reporting on contractor performance. - Collaborate with Operational staff, Design Teams, Project Managers, Construction Managers to plan and monitor the works. - Responsible for managing contracted works with agreed Planning and Environmental licence. - Flexible approach to working durations to meet the requirements of an external contracted workforce whilst holding the duty Principal Contractor role. - Regular liaison with regulatory bodies and all stakeholders - Organise and coordinate Transmission operations to meet operational requirements in line with agreed system outages. - Working environments - Flexible approach in line with project requirements, shift patterns, remote locations and out of hours working. - Matrix reporting to Construction Manager, Project Manager and Lead Construction Manager. - Structured and consistent engagement with Construction Manager, Project Manager, Quantity Surveyor, Engineering and HSQE Advisors. Skills, Knowledge & Experience • Significant experience in managing transmission construction projects. - Ability to understand civil and structural design drawings and all inspection and testing regimes associated. - Ability to implement quality assurance and environmental processes - Skilled in the use of PC & Microsoft Software Applications for planning and organising works, Power Points, Word, Excel, Project and able to use digital forms of communication TEAMS. - Primary proven knowledge and experience of specification, design, maintenance, construction, and commissioning of civil works within the confines of a Transmission substation environment. - Excellent negotiation and influencing skills. - Strong leadership & planning skills. - Extensive experience and knowledge in all current Health and Safety legislation & understand CDM 2015 regs & duty holder roles, most notably in delivering the Principal Contractor role. - Proven ability to lead and work in a team and contractor's environment. - In addition, have experience in the application and compliance with GS6, HSG47, and Temporary works. - Maintain good working relationships. - Have a proactive and flexible approach and provide a high degree of autonomy during the delivery phase of the project. Planning & Organising • Manage, and monitor CAPEX milestones to ensure regulatory outputs are attained. - Ensure system access with regular collaboration and scheduling with Transmission Planners. - Ensure planning meetings with contractors and internal / external stakeholders are held, and all activities are adequately coordinated. - Create a safety culture to achieve SP Energy Networks safety performance targets by ensuring Compliance with the Contractors Safety Performance Requirements and monitoring KPIs. - Plan, Manage and monitor the Contractors Quality Performance Requirements to contribute towards OPEX reduction. - Plan and Manage Environmental regulatory and legal compliance to reduce waste and Carbon emission outputs. - Management, plan and organise high value material supply chain products Internal and External Relationships Internal - Collaborate with and influence HSQE functions, Engineering, Transmission operations and Project Delivery team. - Quality Dept - Input and develop further lessons learnt within the project delivery team to identify improvements on future projects. - Maintain close relationship with the logistics team to organise and align key milestone deliveries. - Estates and planning - influence and coordinate access and egress to landowner's property. - Ability to proactively liaise & interface with SPEN transmission operational staff and Senior Authorised Person(s). - Provide support to the Community Relations team in relation to the projects with all stakeholders. External - Liaison with Regulatory bodies, Local Authorities, SEPA, Public, Landowners, Developers, Highways authorities. - Work closely with Contractors and proactively maintain good working relationships - Civil, Electrical, OHL and Cables - Landowners - negotiate and agree access and egress to landowner's property - Direct point of contact at site level for local authorities, agencies, and the public. - Work collaboratively and positively with contractors to help build positive relationships creating an inclusive team working atmosphere. Special Requirements (not mandatory) • SP Energy Networks authorisations COMP & APSA Transmission Voltage, • First Aid, • Requirement to work outdoors in all weather conditions Minimum Criteria (mandatory) Criteria - Preferred HND in Engineering or Construction equivalent site management experience in the Power sector. - Excellent IT skills. - Full UK driving licence - Current five-day SMSTS qualification or equivalent

This role will be instrumental in guiding our clients towards achieving their business objectives by leveraging effective HR practices and providing responsive accurate HR advice and support to Clover HR clients on allHR related issues. The HR Business Partner will manage a designated portfolio of client accounts, ensuring the effective and timely delivery of client requirements. Role and Responsibilities Service Delivery: · Provide expert HR advice and support to clients on a wide range of HR issues, including employee relations, performance management, and policy implementation. · Respond to client’s HR advice requirements in a timely manner, both over the phone and by email. · Assist in the development and execution of HR strategies, alongside Lead HRBPs, that align with client business objectives. · Provide HR support at client’s premises from time to time, sometimes at short notice. · Provide expert HR advice and consultation to clients, helping them navigate complex HR challenges and optimise their workforce. · Carry out new client health check meetings, and support with client service queries. · Provide relevant monthly updates for client activity and ensure the client relationship management system (HubSpot) is updated. · Contribute towards the HR strategic agenda within the client base, building relationships with stakeholders. · Contribute suitable material for client and prospect employment law updates/ delivering training in accordance with the marketing and client relationship strategies of the business. · Proactively manage the client contract identifying trends and patterns and making recommendations to Senior Management Team. · Support on other client accounts, if required, providing coverage for annual leave as required. · Lead on consultancy (one off) projects · Attend client site and remote meeting as required by the Lead HRBP and clients. · Deputise for Lead HRBP as appropriate. Commercial: · Support and assist with prospective client tenders as required by the commercial team. · Identify the need for and upsell additional services within the client base. · Represent the Company at networking and promotional events. General: · To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities. · Keep up to date with the employment legislation. · To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses. · To undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy. · To act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public. Attend and lead in external exhibitions and networking events. Success Metrics in Role · Retention and client renewal. · Customer Satisfaction. Attributes, Experience and Qualifications · Demonstrable experience within HR, preferably within an HR services or consultancy firm. · Bachelor’s degree. · CIPD Level 7 qualification. · Membership of the CIPD – ideally MCIPD or above. · Excellent communication, interpersonal, and problem-solving skills. · Strong business acumen, strategic thinking, and the ability to influence and build relationships at all levels of an organisation. · Strong knowledge of UK employment laws and regulations. · Experience in providing HR support to a diverse client base. · Excellent communication and interpersonal skills. · Proven ability to mentor and develop junior HR professionals. · Strong analytical and problem-solving skills. · Proficiency in HR software and Microsoft Office Suite. · High level of professionalism and integrity. · Ability to work independently and as part of a team. · Strong organisational skills with attention to detail. · Proactive and results-oriented approach. · Adaptability and openness to change

Responsibilities Respond to customer enquiries by telephone, email and online channelsProvide clear and accurate information about products and servicesResolve customer queries and comp

We're looking for an experienced Male Support Worker to join our specialist Positive Behaviour Support (PBS) service in Hildenborough, supporting five men with learning disabilities, autism, communication needs and behaviours of concern. If you're an experienced support worker who understands th

Welcome customers into the store and support them in finding the perfect piece of furniture for their home. Accurately complete customer orders and process finance applications. Work within the team to deliver a 5 star customer experience.

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