Trabajos customer support remote en LeedsCrear alertas

hackajob is collaborating with Jet2.com to connect them with exceptional professionals for this role. \n We're looking for a \n Lead Software Engineer \n to join our fast moving and growing software development team. This is an exciting role, working across a breadth of systems and technologies to deliver value and \n Create Memories \n for both our business and our customers. We have several roles within our wide range of scrum teams and are looking for passionate, technical people to join our team. \n Lead Software Engineer \n , based at Holiday House in Leeds City Centre. We are offering either \n hybrid or remote working \n , allowing you the ability to work flexibly as required. \n As our new \n Lead Software Engineer \n you'll have access to a wide range of benefits including: \n\n • Competitive salary, with annual pay review\n, • 3 x salary life assurance\n, • Generous Discretionary Profit Share Scheme\n, • Colleague discounts on Jet2holidays and Jet2.com holidays and flights\n\n \n At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people. \n What will you'll be doing: \n As our \n Lead Software Engineer \n , you'll be leading a fast-paced scrum team, made up of a lead engineer, software engineers, automation and manual test engineers, product owners and business analysts. You will also: \n\n • Deliver systems that improve the experience of our customers and business users\n, • Have a vision for designing and building robust and scalable systems\n, • Lead design discussions and decisions about projects\n, • Have ownership of the full software development lifecycle from initial requirements through to supporting production releases\n, • Support team activities such as planning and estimation\n, • Line manage and mentor team members to facilitate their growth and progression\n, • Champion current and new coding standards and practices\n, • Drive a culture of continuous improvement.\n\n What is the tech stack? \n We have a wide range of technologies used across a large number of teams, including: \n\n • C#, .NET Core, and Web API.\n, • Web Application Frameworks (ASP.NET MVC, SPA)\n, • Enterprise content management achieved through Sitecore\n, • RESTful Microservices – light-weight efficient, decoupled APIs that scale well.\n, • Event driven architectures (Kafka)\n, • Modern reactive JavaScript Frameworks (React, Next.js, Vue.js, Angular)\n, • Advanced web topologies (Headless, Jamstack)\n, • Storage technologies like SQL, Redis and SOLR\n, • Automated UI and API testing (BDD, Selenium)\n, • Cloud technologies (Azure/AWS/GCP)\n, • Containerised environments using Kubernetes, Docker and CI/CD pipelines.\n\n What you’ll have: \n Our \n Lead Software Engineer \n will have previous experience in the usage of all our tech stacks, be extremely passionate about technology and have previous management experience. You will also: \n\n • Have strong written and verbal communication skills and be comfortable communicating and building relationships with stakeholders across the business\n, • Have prior leadership and mentoring experience and be willing to enhance your skills in this area to support the growth of software development team\n, • Be an excellent role model for the team and colleagues, with an approachable nature and the ability to work as part of a team\n, • Be the point of contact for expert guidance and team support.\n\n \n Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight! \n #LI-Hybrid \n #LI-Remote

hackajob is collaborating with QBE Insurance to connect them with exceptional professionals for this role. \n Primary Details \n Time Type: Full time \n Worker Type: Employee \n The purpose of this role is to support to the claims team to ensure good relations with clients and brokers and that accurate records are established and maintained \n Claims Customer Advisor \n Leeds/Hybrid \n The Opportunity \n In this fast-paced and rewarding role, you will be responsible for engaging with customers, claims teams, and third parties to effectively and efficiently manage motor claims. As the first point of contact for our customers you will play a critical role in providing exceptional customer service. Your primary responsibility will be to record and manage new motor incidents while ensuring customers receive timely, accurate and empathetic support throughout the process. \n Our Claims team is a dynamic, high-performing group, constantly adapting to the evolving needs of our business and customers. With over 500 talented professionals across the UK and Europe, we are proud to represent the strength and diversity of QBE. Handling over 200,000 claims each year, we are a market leader known for our excellence, technical expertise, and commitment to delivering outstanding customer service. \n Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role. \n About QBE \n At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. \n We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. \n What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. \n Your new role: \n\n • \n Serve as the initial contact for customers reporting motor incidents. \n • \n Accurately log incident details into our system, ensuring all necessary information is captured. \n • \n Provide clear and concise guidance to customers, helping them navigate the claims or incident process. \n • \n Provide clear and timely updates to customers throughout the claims process. \n • \n Build and maintain strong working relationships with both colleagues and external partners will be key to your success. \n • \n Maintain a high level of professionalism and customer service at all times. \n • \n Adhere to company policies and procedures to ensure a smooth and efficient customer experience. \n\n About You \n Don’t worry if you don’t have prior experience – we’ll provide comprehensive training to set you up for success. What matters most is your positive attitude, attention to detail, and the drive to contribute to the team’s success! \n\n • \n Excellent organisational and time management skills. \n • \n Good communication skills, both verbal and written. \n • \n Ability to prioritise and manage workload efficiently with a keen eye for detail. \n • \n Ability to handle sensitive situations with empathy and professionalism. \n • \n Knowledge of Word and Excel. \n • \n Previous customer service experience is preferred but not necessary. \n\n Benefits \n We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from \n As well as the benefits below we also offer an extensive choice of other options to suit you! \n 30 days holiday a year with the option to buy up to 2 additional days. \n Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. \n Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. \n Private medical insurance – we fund fully comprehensive private medical cover for you and all the family. \n Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. \n Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. \n Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000. \n To find out more visit our Reward Page \n Awards & Recognition \n We value our employee’s experience with us and are proud to have been recognised for the following awards: \n AXCO Global Insurance Awards 2024 Winner: Network Management of the Year \n Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer \n UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year \n Working Dads Employer Awards 2023 Winner: Parental Policies Award \n Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer \n To learn more about our achievements, click here \n If you’re looking for a career that combines your expertise and your empathy, click Apply today. \n Your career. At the heart of it. \n Skills: \n Claims Administration, Communication, Critical Thinking, Customer Service, Data Entry, Document Management, Insurance Claim Handling, Insurance Claims Processing, Intentional collaboration, Managing performance, Microsoft Applications, Prioritization, Process Compliance, Self Motivation, Time Management \n How to Apply: \n To submit your application, click "Apply" and follow the step by step process. \n Equal Employment Opportunity: \n QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

hackajob is collaborating with QBE Insurance to connect them with exceptional professionals for this role. \n Primary Details \n Time Type: Full time \n Worker Type: Employee \n Motor Claims First Response - Customer Advisor \n Leeds/Hybrid \n The Opportunity \n In this fast-paced and rewarding role, you will be responsible for engaging with customers, claims teams, and third parties to effectively and efficiently manage motor claims. As the first point of contact for our customers you will play a critical role in providing exceptional customer service. Your primary responsibility will be to record and manage new motor incidents while ensuring customers receive timely, accurate and empathetic support throughout the process. \n Our Claims team is a dynamic, high-performing group, constantly adapting to the evolving needs of our business and customers. With over 500 talented professionals across the UK and Europe, we are proud to represent the strength and diversity of QBE. Handling over 200,000 claims each year, we are a market leader known for our excellence, technical expertise, and commitment to delivering outstanding customer service. \n Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role. \n About QBE \n At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. \n We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. \n What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. \n Your new role: \n\n • Serve as the initial contact for customers reporting motor incidents.\n, • Accurately log incident details into our system, ensuring all necessary information is captured.\n, • Provide clear and concise guidance to customers, helping them navigate the claims or incident process.\n, • Provide clear and timely updates to customers throughout the claims process.\n, • Build and maintain strong working relationships with both colleagues and external partners will be key to your success.\n, • Maintain a high level of professionalism and customer service at all times.\n, • Adhere to company policies and procedures to ensure a smooth and efficient customer experience.\n\n About You \n Don’t worry if you don’t have prior experience – we’ll provide comprehensive training to set you up for success. What matters most is your positive attitude, attention to detail, and the drive to contribute to the team’s success! \n\n • Excellent organisational and time management skills.\n, • Good communication skills, both verbal and written.\n, • Ability to prioritise and manage workload efficiently with a keen eye for detail.\n, • Ability to handle sensitive situations with empathy and professionalism.\n, • Knowledge of Word and Excel.\n, • Previous customer service experience is preferred but not necessary.\n\n Benefits \n We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from \n As well as the benefits below we also offer an extensive choice of other options to suit you! \n 30 days holiday a year with the option to buy up to 2 additional days. \n Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. \n Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. \n Private medical insurance – we fund fully comprehensive private medical cover for you and all the family. \n Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. \n Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. \n Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000. \n To find out more visit our Reward Page \n Awards & Recognition \n We value our employee’s experience with us and are proud to have been recognised for the following awards: \n AXCO Global Insurance Awards 2024 Winner: Network Management of the Year \n Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer \n UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year \n Working Dads Employer Awards 2023 Winner: Parental Policies Award \n Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer \n To learn more about our achievements, click here \n If you’re looking for a career that combines your expertise and your empathy, click Apply today. \n Your career. At the heart of it. \n Skills: \n Claims Administration, Communication, Critical Thinking, Customer Service, Data Entry, Detail-Oriented, Document Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Microsoft Applications, Prioritization, Problem Solving, Risk Assessments, Time Management \n How to Apply: \n To submit your application, click "Apply" and follow the step by step process. \n Equal Employment Opportunity: \n QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

hackajob is collaborating with Jet2.com to connect them with exceptional professionals for this role. \n At Jet2.com and Jet2Holidays, we’re here to deliver amazing journeys – literally. Everything we do is guided by a Customer First mindset, creating unforgettable holidays and flights. None of that happens without great data, and we couldn’t do it without our amazing people. \n As a Senior Analytics Engineer, you’ll work as part of a multi‑disciplinary, agile data delivery team, contributing to the build and evolution of analytics‑ready data across our platform. This role is analytics engineering first, with a strong emphasis on implementing and maintaining complex models in our Silver and Gold data layers, rather than defining modelling strategy from scratch. \n You’ll join a multi‑disciplinary, agile data delivery team working alongside other analytics and data engineers, data scientists, test engineers, and data visualisation specialists. \n What’s in it for you? \n\n • Remote working\n, • Annual pay reviews\n, • A generous discretionary profit‑share scheme\n, • The opportunity to work with a modern data stack and shape analytics at scale\n\n What you’ll be doing \n As a Senior Analytics Engineer, you’ll focus primarily on the analytics layer of the platform, while working closely with data engineering colleagues on upstream ingestion and orchestration. \n Key responsibilities include: \n\n • Building and maintaining analytics‑ready data models in our cloud data warehouse, transforming raw and curated data into trusted, well‑documented datasets for business and analytical use\n, • Implementing complex data models and transformations using SQL and dbt, with a strong understanding of how upstream transformations feed downstream analytical use cases\n, • Working with existing enterprise data models and dimensional structures, confidently navigating and extending them to support new analytics requirements\n, • Owning and contributing to the enterprise data warehouse, including dimensional models and analytical data sets that serve both technical users and non‑technical business stakeholders\n, • Collaborating with data engineers on the ingestion and orchestration of data from a wide range of sources (databases, flat files, APIs, and event-driven feeds), ensuring downstream analytics requirements are considered early\n, • Working closely with analytics, data science, and visualisation teams to ensure data products are fit for purpose, performant, and trusted\n, • Supporting production data assets, including monitoring, issue resolution, and continuous improvement \n Helping drive a data‑first culture, contributing to data enablement activities, analytics best practices, and knowledge sharing across the data community\n • Acting as a senior technical contributor within the team, influencing standards, patterns, and ways of working\n\n What you’ll bring \n We’re looking for someone who is analytics‑engineering‑led, with enough data engineering experience to work confidently across the full data lifecycle. \n Essential experience \n\n • Strong experience building and maintaining analytics pipelines using SQL‑first transformation patterns, ideally with dbt\n, • Solid understanding of data warehousing concepts, including how dimensional and analytical models are used downstream, without requiring deep ownership of modelling design decisions\n, • Advanced SQL skills, with the ability to write, read, and optimise complex queries across large datasets\n, • Experience working with a cloud data warehouse such as Snowflake (preferred), BigQuery, Redshift, or Synapse\n, • Experience working in a modern cloud environment (AWS, GCP, or Azure), with exposure to core services such as cloud storage and orchestration\n, • Experience working in an Agile delivery environment (Scrum and/or Kanban), with strong communication skills and the confidence to work directly with stakeholders at all levels\n\n Desirable / supporting experience \n\n • Experience contributing to or supporting data ingestion pipelines, including APIs and event‑driven data sources\n, • Familiarity with orchestration tools (e.g. Airflow) and ELT architectures\n, • Experience implementing or working with data CI/CD pipelines (for example, dbt tests, deployment pipelines, or automated checks). We currently use Azure DevOps\n, • Working knowledge of Python for data-related tasks, automation, or light engineering work\n, • An interest in data quality, observability, and analytics engineering best practices\n\n Why this role is different \n This is not a pure platform data engineering role, nor is it a purely reporting-focused analytics role. It’s an opportunity to: \n\n • Own and shape the analytics layer that the business relies on\n, • Apply modern analytics engineering practices at scale\n, • Work with a contemporary stack: AWS, Snowflake, dbt, Airflow, SQL, and Python\n, • Influence how data is modelled, trusted, and used across the organisation\n

• Role: British Sign Language (BSL) Interpreters required!, • Start date: August 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: 16 hour permanent shift available, • Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Product Analyst \n Fully remote \n £60,000 - £70,000 + bonus \n \n This is an opportunity for a Senior Product Analyst to take ownership of product growth analytics within a fast-growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. \n \n The Company \n They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises collaboration, learning, and continuous improvement. \n \n The Role \n You will: \n\n • Own product analytics across key customer growth and revenue journeys.\n, • Analyse acquisition, conversion, activation, engagement, and retention performance to identify opportunities for improvement.\n, • Design, execute, and evaluate A/B and multivariate experiments to optimise the user experience.\n, • Define tracking requirements, success metrics, and measurement frameworks for new product features.\n, • Build dashboards and self-service reporting solutions to empower stakeholders with data-driven insights.\n, • Partner closely with Product, Commercial, and Leadership teams to influence decision-making.\n, • Translate complex analysis into clear, actionable recommendations.\n, • Support and mentor analysts, helping to elevate analytics best practice across the wider team.\n\n \n Your Skills & Experience \n You will have: \n\n • Strong commercial experience in product analytics within a digital business, marketplace, subscription platform, SaaS organisation, or similar environment.\n, • Advanced SQL skills and the ability to independently manage end-to-end analytical projects.\n, • Experience with product analytics and event tracking platforms such as Amplitude, Mixpanel, Segment, or equivalent tools.\n, • Strong knowledge of experimentation methodologies, including A/B testing and statistical analysis.\n, • Excellent understanding of product performance metrics, including conversion, activation, engagement, retention, and churn.\n, • The ability to communicate complex findings clearly to both technical and non-technical audiences.\n, • A proactive mindset, with the confidence to identify opportunities and make recommendations independently.\n, • Exposure to Python, R, dbt, or AI-powered analytics tools would be beneficial.\n\n \n What They Offer \n\n • Salary of £65,000 - £70,000.\n, • Performance-related bonus.\n, • Generous equity package.\n, • Fully remote working within the UK.\n, • Private healthcare and wellbeing support.\n, • Home office allowance and equipment provision.\n, • Dedicated personal development opportunities and learning budget.\n, • Enhanced annual leave allowance.\n, • Clear opportunities to influence product strategy and progress your career within a growing analytics function.\n\n \n How to Apply \n If you're a Senior Product Analyst looking to shape product strategy through experimentation, customer insight, and data-driven decision-making, apply today to learn more about this opportunity.

Electrical Fitter (HV Substations) \n \n £46,000 - £50,000 + Training + Progression + Private Medical Insurance + Company Car + Fuel Card \n \n Nationwide Travel (Fully Remote) + Overnight Stays Required \n \n Are you an Electrical Fitter with experience working on substations, switchgear, or industrial electrical installations, looking to join a growing company delivering major high-voltage infrastructure projects across the UK? \n \n Do you want the opportunity to develop your skills on large-scale AIS and GIS substations up to 132kV while receiving specialist training, career progression, and the chance to work alongside experienced commissioning and installation teams? \n \n This company is a specialist in high-voltage infrastructure, delivering installation, refurbishment, and commissioning projects nationwide. Due to continued growth, they are looking for an Electrical Fitter to strengthen their installation team. \n \n In this role, you will carry out the installation, wiring, testing, and commissioning support of AIS and GIS substation equipment up to 132kV. You will install control panels, protection systems, secondary wiring, marshalling kiosks, and associated electrical equipment, ensuring projects are delivered safely, efficiently, and to the highest standards. The role involves nationwide travel and regular overnight stays, with all accommodation and expenses covered. \n \n This role would suit an Electrical Fitter with experience in substations, switchgear, industrial electrical installations, power generation, or similar environments, who is looking for long-term career development within the high-voltage sector. \n \n The Role: \n\n • Install and wire AIS and GIS substation equipment up to 132kV\n, • Install control panels, protection systems, marshalling kiosks, and secondary wiring\n, • Carry out cable glanding, termination, containment, and electrical testing\n, • Support commissioning and energisation activities alongside engineering teams\n, • Ensure all work complies with health and safety procedures and project specifications\n, • Travel to customer sites nationwide with regular overnight stays\n\n \n The Person: \n\n • Electrical Fitter or Industrial Electrician with experience in substations, switchgear, power generation, or industrial installations\n, • Experience reading and interpreting electrical drawings and schematics\n, • Comfortable travelling nationwide and staying away during the working week\n, • Full UK Driving Licence\n\n \n Reference Number: BBBH26526 \n \n If you're interested in this role, click 'Apply Now' to send your CV. \n \n Keywords: Electrical Fitter, Industrial Electrician, Substation Electrician, High Voltage, HV, AIS, GIS, Switchgear, Electrical Installation, Secondary Wiring, Protection Systems, Control Panels, Power Generation, Nationwide \n \n We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. \n \n Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers found on our website. \n

Sales Engineer \n Yorkshire - Home Based Role Objective \n This position is suited to a technically minded candidate who will play a key role in helping the organisation achieve its commercial targets. The successful candidate will demonstrate commitment to internal processes, continuous improvement, and high-quality service delivery. Objectives are set at management level and cascaded through annual appraisals and regular departmental communication. This role focusses on maximising order intake, profitability, and growth. You will report to the Regional Sales Manager, and this is a home based role. \n Key Responsibilities \n\n • Promote, sell, and secure orders from existing and prospective customers through a relationship-driven approach.\n, • Provide design solutions that meet customer requirements and comply with relevant regulations and standards.\n, • Work to ensure products are specified in tender documents.\n, • Achieve enquiry, quotation, and order volume targets at agreed gross margins.\n, • Keep CRM records (Salesforce) up to date to support accurate financial reporting.\n, • Maintain strong relationships with existing customers.\n, • Build relationships with key decision-makers within each account.\n, • Develop new business relationships and identify prospective customers.\n, • Produce clear, accurate written proposals and quotations in line with house style.\n, • Develop personal skills such as time management and presentation capability.\n, • Collaborate with internal teams including technical, estimating, and marketing.\n, • Act in accordance with legal responsibilities and the company's QHSE policies\n\n Experience \n Essential \n\n • Experience in a relevant construction-related role (e.g., customer service, sales, project management, QS).\n, • Minimum 2 years' experience in a related position or industry.\n\n Desirable \n\n • Proven experience in a sales environment securing new business.\n, • Track record of territory development and order growth.\n\n Skills \n\n • Excellent verbal and written communication skills at all levels.\n, • Strong presentation skills.\n, • Proficient in Excel, Word, and CAD.\n, • Confident negotiator.\n\n Qualifications \n\n • Degree-level education (or equivalent).\n, • GCSE Maths & English.\n\n Personal Attributes \n\n • Determined, focused, and self-motivated.\n, • Able to work under pressure.\n, • Strong organisational skills and attention to detail.\n, • Commercially aware with strong business acumen.\n, • Humble, driven, and eager to succeed.\n, • Curious and open to new ideas.\n\n Employee Benefits \n\n • 25 days annual leave plus 8 UK bank holidays.\n, • Company vehicle\n, • 5% pension plan.\n, • Remote working (occasional office visits initially)\n, • On-site parking at key office locations.\n, • Employee Assistance Programme.\n, • Equal Opportunities employer.\n, • No-smoking policy in operation.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job description: Are you an experienced Senior Software Engineer or Technical Lead who enjoys remaining hands-on while guiding teams and shaping technical solutions? A leading specialist technical consultancy is looking for a Software Technical Lead to join a live Central Government project. You will work within a collaborative Agile team, building bespoke software that solves complex operational challenges. What youll be doing • Leading and supporting a team of software engineers, • Designing, developing and testing bespoke software solutions, • Providing technical direction and communicating clearly with clients, • Producing solution architectures and technical designs, • Building full-stack applications using Java, JavaScript, React and TypeScript, • Designing and deploying cloud-based solutions, primarily using AWS, • Creating continuous integration pipelines using tools such as GitLab, • Working across the full software development lifecycle, from requirements and architecture through to delivery, support and maintenance, • Deploying software into public and private cloud environments, • Promoting high standards of software quality, security and engineering practiceWhat were looking for You will be a hands-on Senior Engineer or Technical Lead with: • Strong commercial Java development experience, • Good experience designing and building solutions in AWS, • Full-stack development experience using JavaScript, React and TypeScript, • Previous experience leading engineers or providing technical direction, • An understanding of software architecture and technical design, • Experience working throughout the full software development lifecycle, • Strong communication and stakeholder-engagement skills, • The ability to understand customer challenges and translate them into practical technical solutions Consultancy experience would be helpful, but it is not essential. Security requirements Due to the sensitive nature of the projects, the successful candidate must be able to obtain high-level UK security clearance. To be eligible, you must: • Be a British citizen, • Have lived permanently in the UK for the last five yearsWhats on offer, • Competitive salary of up to 85,000, • Flexible 37.5-hour working week, • Hybrid working, with the freedom to choose how often you work from an office, • Five days of external training, • Learning and development budget for courses, conferences and materials, • Access to a dedicated career coach, • Technical guilds for sharing knowledge and innovation, • Matched pension and healthcare package, • Regular social events, • Self-directed career progression within a supportive technical environment The employer is committed to equal opportunities and creating an inclusive workplace. Reasonable adjustments are available throughout the recruitment process. Qualifications: • Strong commercial experience in software engineering and modern application development., • Experience building scalable applications, APIs, and distributed systems., • Experience working with cloud platforms and modern software delivery practices., • Good understanding of DevOps principles, CI/CD pipelines, containers, and Infrastructure as Code. Why is This a Great Opportunity: Flexitime 37.5 hrs/week structured your way + remote options Learning budget for training, certifications, and conferences Private healthcare and matched pension Monthly socials and quarterly company meetups Career growth in a fast-moving, meaningful sector Salary Type : Annual Salary Salary Min : £ 70000 Salary Max : £ 85000 Currency Type : GBP

IT Support Engineer (Fully On-Site) \n £200 a day (Umbrella) \n 6 weeks \n Leeds Currently looking for an on-site IT Support Engineer to support satellite campuses (existing and new) and visit them on a regular basis. Monitoring and identifying any trends, problems or reoccurring issues logged with the IT Support Team and escalate these as appropriate. Assisting and supporting other IT Support Engineers with incident escalations and problems through to resolution; providing training and supporting documentation where appropriate. Providing an efficient technical support service for all IT devices and ensuring software and equipment is always completely functional and optimised for students, staff, and any other customers. Providing support and resource cover for other sites in the event of sickness/holiday etc. \n \n Key Skills & Experience \n\n • Excellent technical knowledge of Microsoft Windows 10,11 and Microsoft Office 2019/O365\n, • Solid experience in a customer service role\n, • Excellent knowledge with 2nd and 3rd line experience of supporting a wide range of software packages (primarily MS Windows 10/11, Office 365/19.\n, • Experience of 2-factor authentication technologies for remote access\n, • PowerShell script writing\n, • Packaging MSI for SCCM\n, • Intune/MEMAC\n, • ITIL processes: Incident, Problem and Change Management\n, • Excellent customer service skills\n, • Professional appearance\n, • Able to cope when under pressure\n, • Able to identify issues and suggest/implement solutions\n, • Sound knowledge of MS Office products including Office 365\n, • Understanding of computer networks and services\n, • Ability to logically analyse issues and record steps and fixes\n, • Attention to detail and accuracy\n, • Able to work alone\n\n \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Refrigeration Service Engineer\n Location: Field Based \n Salary: £40,000 – £42,000 + Overtime + £750 On-Call Allowance + Van \n Are you an experienced Refrigeration Engineer looking for a field-based role working on specialist industrial refrigeration equipment? \n We're recruiting for a growing engineering business looking to strengthen its Service team. You'll be working on portable cold stores, blast freezers and associated refrigeration systems across customers within food manufacturing, seafood, cold storage and pharmaceutical environments. \n This is a great opportunity for someone from an industrial or commercial refrigeration background, although experienced transport refrigeration engineers looking to move into industrial refrigeration will also be considered. The Role\n\n • Service, maintenance and PPM of refrigeration equipment\n, • Reactive breakdowns, diagnostics and fault finding\n, • Working on cold stores and blast freezing equipment\n, • Mechanical and electrical repairs\n, • Refrigerant recovery, charging and re-gassing\n, • Commissioning and decommissioning\n, • Remote monitoring and diagnostics\n, • Completing service reports and identifying follow-up works\n, • Providing technical support to customers\nWhat We're Looking For\n\n, • F-Gas qualification – essential\n, • Previous refrigeration engineering experience\n, • Industrial or commercial refrigeration experience preferred\n, • Experience with cold stores, blast freezers, chillers or food-production refrigeration would be advantageous\n, • Transport refrigeration backgrounds will also be considered\n, • Strong fault-finding and service skills\n, • Full UK driving licence\n, • Good work ethic and customer-facing skills\nWhat's On Offer?\n\n, • £40,000 – £42,000 basic salary\n, • Door to door\n, • Excellent overtime opportunities – typically 10–15 hours available per week\n, • Weekday overtime at time and a half\n, • Weekend overtime at double time\n, • £750 on-call standby payment\n, • On-call currently 1 in 4, with plans to move towards 1 in 6\n, • Company van and fuel card\n, • Laptop and mobile phone\n, • Hotel and trade cards\n, • 20 days' holiday + bank holidays\n, • 5% matched pension\n, • Private healthcare after six months\n, • 4x Death in Service\n, • PPE and specialist equipment provided\n, • \n\n Hours: Monday–Friday, 8am–5pm. Approximately 2–3 nights away per month may be required depending on workload. \n If you're an F-Gas qualified Refrigeration Engineer looking for a technically interesting role with excellent earning potential and the opportunity to join a growing service operation, apply now with your CV to find out more.

Join a growing regional service team supporting large‑scale industrial refrigeration and chiller systems across Sunderland, with additional work on expanding contracts toward the Leeds area. This is a hands‑on, technically focused role suited to engineers who enjoy working on complex plant and want long‑term stability, development, and support from a national engineering network.What you’ll be doingIn this mobile service role, you’ll take ownership of the maintenance, fault‑finding, and repair of industrial‑size chillers and refrigeration systems across customer sites. You’ll be a key technical point of contact, trusted to diagnose issues, carry out planned preventative maintenance (PPM), and respond to breakdowns efficiently and safely.Your day‑to‑day will include:Servicing, maintaining, and repairing industrial refrigeration and chiller plantCarrying out PPM and reactive call‑outsDiagnosing mechanical, electrical, and control faultsProducing clear service reports and recommending improvementsEnsuring all work is completed safely, compliantly, and to a high standardWorking independently on site while collaborating closely with the wider service teamWhat we offerCompetitive salary plus attractive standby allowance (1 in 7)Regular overtime opportunitiesLocal working patch – Sunderland and surrounding areas, with some work toward Leeds (minimised travel)Fully equipped service vehicle, mobile phone, tablet, PPE, and specialist tools25 days holiday + bank holidays (holiday purchase available)Pension, life assurance, employee discounts, referral scheme, cycle‑to‑workStrong focus on training, upskilling, and long‑term career progressionA safety‑first culture with full support from a national engineering organisationWhat we’re looking forRefrigeration apprenticeship or equivalent qualificationProven experience working on industrial refrigeration and large‑scale chillersExperience with HFC systems and ideally ammonia and/or CO₂Ability to interpret electrical schematics, piping diagrams, and system layoutsF‑Gas 2079 and ammonia handling certificationFamiliarity with major OEMs such as SABROE, Frick, York, Bitzer, HowdenStrong diagnostic skills and a proactive, customer‑focused mindsetFull UK driving licenceInterested?If you’re an industrial refrigeration engineer who enjoys hands‑on work with large‑scale chiller systems, or you know someone in your network who does, we’d love to hear from you. Apply now or share within your network.#LI-HN1#LI-Remote#RMDFLSummaryLocation: Newcastle-Tyne and Wear-United Kingdom; GBR LeedsType: Full time

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.About the role To support our growth plans, we’re looking for a Steam Turbine Technical Field Authority who will play a critical, high‑impact role in developing, delivering, and shaping our steam turbine offering across Sulzer’s UK Service Network. If you want to grow your career, take on complex turbine challenges, and be backed by real investment and real capability, this is where you’ll thrive.At Sulzer, you’ll be part of a team with one of the UK’s most advanced high‑speed balancing capabilities, handling rotors up to 50 tonnes, supported by 14 specialist Service Centres equipped with cutting‑edge rotating equipment expertise.About the RoleThis is not just another field role. This is a key technical authority position at the centre of Sulzer’s expanding Steam Turbine capability, working directly with customers, influencing project scope, and supporting major steam turbine overhauls, upgrades, repairs, and field service mobilisation.You’ll be the technical expert our teams rely on. The person customers trust. And the driving force behind the success of UK-wide steam turbine projects.What You’ll Be DoingScope and evaluate work at customer sites across the UK, acting as the technical lead for inspections, diagnosis, and repair recommendations.Provide expert technical guidance to Sulzer Service Centres nationwide, ensuring alignment on engineering standards and steam turbine best practice.Support delivery of complex projects, from major overhauls to precision balancing, rotor assessments, troubleshooting, performance improvements, and outage support.Interface directly with customers, advising on condition, risk, repair options and project planning.Drive continuous improvement, working with engineering, operations, and field service teams to enhance our turbine offering and market competitiveness.What We’re Looking ForStrong background in Steam Turbine engineering, ideally within field service, overhauls, or rotating equipment environments.Proven experience in site-based inspections, fault-finding, and technical assessment.Confidence working directly with customers to scope, advise, and lead on technical solutions.The ability to act as a “go‑to” authority for steam turbine matters across multiple teams.A passion for engineering excellence, problem‑solving, and continuous improvement.Willingness to travel UK-wide as required.What we offer youThis is a fully remote, home‑based role that gives you full autonomy over your diary and time, with travel across the UK as required.A competitive basic salaryAnnual personal bonus scheme based on company and personal performanceThe option of a car/allowance (EV options are available)Private Medical Insurance33 days annual leave.Defined pension contributions.Access to Medicash helping you cover everyday health costs like dental optical and physiotherapy plus a range of wellbeing perks.Confidential support via Employee Assistance Programmes.Access to discounts on shopping entertainment lifestyle plus opportunity to apply for Costco membership.Discounted personal car leasing for you your family and friends.Long Service Awards celebrating your commitment.Continuous learning opportunities through Sulzer Learning Pathways.Were proud to support those whove served. Sulzer is a Bronze Award holder under the MoDs Defence Employer Recognition Scheme meaning we actively welcome and support ex-military personnel and reservists in building successful careers with us..Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.SummaryLocation: LeedsType: Full time

We’re seeking an experienced Product Manager to join AppCheck and help shape the future of our cybersecurity platform. \n \n This is an influential individual contributor role within our Technical Leadership team. You’ll work closely with customers, commercial and support teams, technical leads, designers and the Board of Directors to identify valuable opportunities, define product vision and strategy, and own a commercially aligned roadmap. \n \n If you have 3+ years of product management experience in B2B SaaS or enterprise software and a proven track record of launching and managing software products, we’d love to hear from you. \n \n About AppCheck: \n \n AppCheck helps organisations identify and manage cyber risk across web applications, APIs and infrastructure. AppCheck develops information security software that provides clients with vulnerability detection and reporting services for web applications and hosted infrastructure. \n \n We provide unparalleled detection across API's, SPA's, infrastructure & modern web applications, with the ability to identify 100,000+ known security flaws as well as zero-day vulnerabilities through the application of first principles thinking. \n \n Job Description \n \n As we continue to grow, we’re looking for a Product Manager who can develop a deep understanding of our customers, the risks they manage and the opportunities that will deliver the greatest value. \n \n As Product Manager you will be responsible for continual discovery, product vision and strategy, roadmap ownership and supporting the successful launch of new products, features and enhancements. You will shape problems and outcomes with our technical leads and designers, while delivery teams retain responsibility for managing implementation. \n \n Key Accountabilities: \n \n\n • Realising Customer Needs. The PM will be accountable for developing insights into our customers, the risks that they manage, and discovering new opportunities to better protect them from cybersecurity threats.\n, • Strategic Alignment. The PM will be accountable for ensuring that product outcomes and the opportunities selected for development align with AppCheck’s overall vision, mission, strategy and business objectives.\n\n \n Key Responsibilities: \n \n\n • Continual Discovery. Regularly work directly with customers, support and commercial teams to build insight into development opportunities. This includes staying abreast of developments within cybersecurity and the broader technology space, and conducting market research and analysis to support claims.\n, • Vision and Strategy. As a key member of the Technical Leadership team, work closely with the Board of Directors and Team Leaders to define the vision and strategy for the product, including success measures.\n, • Owns the Roadmap. Own the items and ranking of items on the Roadmap, including defining the problem, the shape of a good solution, scope limits and desired timelines. Work with technical leads and designers to shape the scope of work and objectives appropriately. The PM will stay abreast of deliverable status but will not manage delivery of the items themselves.\n, • Manage Launch. Work closely with commercial and support teams during releases to ensure the value proposition is understood. This includes ensuring key documentation is ready, supporting demonstrations and training, and working with marketing on messaging for different channels.\n\n \n Who We’re Looking For: \n \n Personal Attributes: \n \n We’re looking for a candidate who is commercially aware, customer-centric, driven, decisive and technically astute. \n \n Essential Criteria \n \n Experience \n \n\n • 3+ years of experience in product management in B2B SaaS or Enterprise Software.\n, • A proven track record of launching and managing software products.\n, • Experience of working in an organisation using Agile Software Development practices such as XP and Continuous Delivery.\n, • Experience of managing and prioritising effort across multiple deliverables that are in scoping/development.\n, • Experience of working with cross-functional teams to discover and deliver product features that achieve the right outcomes.\n\n \n Knowledge & Skills \n \n\n • Strong communication skills with the ability to use data and narrative to drive action and decision-making with both internal/external stakeholders and delivery teams.\n, • Strong knowledge of Microsoft Excel, PowerPoint and Word.\n, • An understanding of using Atlassian Jira for product delivery.\n, • A strong understanding of how to construct a cohesive, commercially aligned product vision, strategy and roadmap.\n\n \n Desirable Criteria \n \n Experience \n \n\n • Experience of working with Large Enterprise customers in a B2B SaaS context.\n, • Prior experience in the cybersecurity industry in either a technical or commercial capacity; experience with automated security testing technologies such as DAST/SAST is an advantage but not a must.\n, • Experience of working with SaaS/reseller networks.\n, • Experience of driving product delivery for users in the global marketplace.\n, • Experience with Atlassian Jira Product Discovery for roadmapping would be beneficial\n\n \n Knowledge & Skills \n \n\n • An understanding of compliance frameworks such as GDPR, ISO 27001, NIS/NIS2, PCI-DSS, DORA, SOC and HIPAA, and how they impact requirements and constraints.\n, • Knowledge of SQL for data analysis.\n, • An understanding of the current state and capabilities of LLMs for assessing AI opportunities.\n, • An understanding of the core principles of User Experience and User-Centred Design.\n\n \n Location & Remote Working: \n \n This role is predominantly remote, with a requirement to come into our Leeds office 1-2 times per month. \n \n Additional Info: \n \n As part of our commitment to information security and our ISO 27001 accreditation, please note that upon acceptance of an employment offer with AppCheck, you will undergo pre-employment checks including criminal record (DBS), employment & references as well as verification of Right to Work in the UK. \n \n Please apply ASAP as interviews may commence before the closing date, and the vacancy may close early without prior warning. \n \n We are an equal opportunity employer and value diversity.

Data Analyst \n \n Location: Fully remote, UK \n Salary: £45,000 to £50,000 \n Employment Type: Permanent \n \n We are partnered with a fast-growing organisation operating within a highly regulated healthcare sector that is looking to make its first dedicated UK data hire. \n \n This is a genuinely greenfield opportunity. Data currently sits across several different systems, with reporting and analysis relying heavily on manual spreadsheet processes. The business is now investing in building a more reliable data foundation that will provide greater visibility across customer journeys, operational performance and clinical outcomes. \n \n As Data Analyst, you will take ownership of bringing this data together, improving its structure and helping senior stakeholders make better, evidence-led decisions. \n \n You will receive guidance from an established global data function, but you will operate as the standalone data specialist for the UK business. This makes the role particularly well suited to someone who is self-directed, curious and excited by the opportunity to build rather than inherit. \n \n What You’ll Be Doing \n\n • Bringing together data from multiple systems to create a clear and reliable view of operational performance\n, • Building and maintaining data models and pipelines using SQL, with the opportunity to work with Snowflake and dbt\n, • Developing dashboards and reporting that provide visibility across customer journeys, conversion funnels and business performance\n, • Working with stakeholders to understand their requirements and translate business questions into practical data solutions\n, • Improving data quality, consistency and categorisation across the organisation\n, • Identifying patterns and insights that can improve customer outcomes and operational efficiency\n, • Presenting findings clearly to senior business leaders and specialist clinical professionals\n, • Helping define how data should be structured, governed and used across the UK business\n, • Establishing scalable processes that can support the organisation as it continues to grow\n\n \n What We’re Looking For \n\n • Strong hands-on SQL skills and the confidence to work directly within the data layer\n, • Experience building or supporting data pipelines, rather than working solely on dashboards and visualisation\n, • Exposure to Snowflake, dbt or similar modern data technologies would be highly advantageous\n, • Experience with a visualisation platform such as Power BI, Tableau or Looker\n, • Approximately one to three years of commercial experience within data analytics, business intelligence or a similar role\n, • A degree in a STEM subject, Economics or another analytically rigorous discipline\n, • The ability to work independently and take ownership without requiring extensive day-to-day management\n, • Strong communication skills and the professional confidence to work with senior stakeholders\n, • A curious and commercially minded approach, with an interest in understanding the wider business problem rather than simply producing reports\n, • Comfortable working within a regulated or data-sensitive environment\n\n \n Why Join? \n\n • Build from scratch: Define how data is structured and used without having to navigate significant legacy infrastructure\n, • High ownership: Become the dedicated data specialist for the UK organisation and take responsibility for meaningful business outcomes\n, • Meaningful data: Work with information that can influence customer experiences, clinical services and real-world outcomes\n, • Senior exposure: Partner directly with the UK leadership team and highly experienced specialist consultants\n, • Career progression: Join at the beginning of the organisation’s UK data journey, with the potential to help shape and eventually grow a broader data function\n, • Growing sector: Gain experience within an innovative and rapidly developing area of regulated healthcare\n\n \n This role would suit an ambitious early-career Data Analyst who has developed strong technical foundations and is now looking for the opportunity to take genuine ownership of a data capability. \n

Interim commercial technology counsel (remote) - 4 Days Per Week \n \n MLA is working on an exciting interim Legal Counsel opportunity with a fast-growing, publicly listed technology business operating at the intersection of sports data, digital markets and fintech. \n \n The organisation provides critical data and analytics products to a global customer base and is expanding into new, high-growth sectors. They operate in a dynamic, entrepreneurial environment with a genuinely international footprint across Europe and North America. \n \n The Role \n This is a broad commercial legal position supporting European operations and partnering closely with senior stakeholders across the business. \n The successful lawyer will advise on a variety of matters including: \n\n • Commercial contracts\n, • Technology and IP issues\n, • Data privacy\n, • Regulatory and compliance matters\n, • Corporate governance and entity management\n, • General day-to-day legal support for European operations\n\n \n You'll join a lean, highly visible legal team where lawyers are expected to provide concise, commercial and practical advice that helps the business move quickly and make decisions. \n \n What They're Looking For \n\n • Approximately 2-7 PQE (guideline only)\n, • Prior in-house experience is essential\n, • Commercially minded and pragmatic\n, • Confident dealing directly with senior management\n, • Comfortable working in a fast-paced, entrepreneurial environment\n, • Strong interpersonal skills and a sense of humour\n, • Someone who can build relationships quickly and operate with a high degree of autonomy\n\n \n This role would particularly suit someone who enjoys working closely with the business, prefers practical solutions over lengthy legal analysis, and thrives in a non-hierarchical, high-growth culture. \n

About PF Nexus \n PF Nexus is a London-based AI-first marketplace connecting renewable energy and AI infrastructure developers with institutional investors, financiers, and acquirers across Europe. We've built a network of 8,500+ professionals and 5,000+ companies, and we're at an inflection point - the platform is gaining traction, deal flow is growing, and we're building the team to scale it. \n We're a small, close-knit founding team and this is one of our most important hires to date. You'll be working directly with the founders from day one. \n \n The role \n This is a broad, client-facing operational role at the heart of how PF Nexus engages with its users. You'll be the human face of our platform for a lot of our subscribers - handling inbound queries, managing introduction feedback, running outreach campaigns, keeping our CRM clean, and making sure nothing falls through the cracks. \n It's not a single-function role. One day you might be handling a client query in HubSpot, the next you're chasing introduction feedback using our in-house LLM toolset, the next you're drafting a community newsletter or helping set up an outbound campaign in Apollo. If variety and ownership appeal to you, this is that kind of role. \n Over time, as the business grows and we make specialist hires, the role will evolve - tasks will be handed off and new ones will take their place. We're looking for someone who finds that energising rather than unsettling. \n \n What you'll be doing \n The role has three core areas of ownership, which you'll build into progressively over your first three months. \n \n 1. Client Support & Engagement \n The first point of contact for our professional network of 8,500+ developers, investors, and advisors. You'll manage inbound queries, run proactive check-ins to keep subscribers engaged, handle user onboarding communications, and lead post-churn calls with departing subscribers to understand why and retain where possible. Over time you'll also join onboarding and post-introduction calls with buyers and sellers on the platform. \n From day one: inbound queries, client check-ins, subscription payment tracking and failed payment chasers. From month two: user onboarding emails and calls, post-churn calls. \n \n 1. Deal Pipeline & Feedback Management \n The connective tissue between our marketplace introductions and our CRM. You'll manage our introduction feedback pipeline in HubSpot - keeping stages and notes current, interpreting feedback, and spotting where deals may be progressing. You'll run our outbound feedback sequences and handle responses, working with an LLM-assisted tool to process and log data efficiently. \n From day one: HubSpot pipeline management, outbound sequences and responses. \n \n 1. Commercial Outreach & Growth \n Working closely with the founders to help grow the platform's subscriber base and investor engagement. You'll run cold outreach and open-to-investment campaigns via Apollo, nurture leads from our existing CRM audience, and help identify and reach the right target audiences. Writing quality and commercial judgement matter here - you'll be crafting copy and testing what converts. \n From month one to two: outreach campaigns, lead nurturing, audience segmentation. \n \n \n Who we're looking for \n Essential: \n\n • Excellent written English - you'll be corresponding daily with senior professionals at investment funds, development banks, and energy companies\n, • 2+ years in a client-facing role - customer success, account management, operations, or similar at a B2B company\n, • Highly organised and self-sufficient - comfortable managing a varied task list without being micromanaged\n, • Strong eye for detail, obsessive over data hygene\n, • Familiarity with AI tools (Claude, ChatGPT, or similar) as part of your workflow\n, • Proactive mindset - you spot things that need doing and do them, rather than waiting to be told\n, • Comfortable learning new tools quickly - we use HubSpot, Apollo, Contentful, Stripe, Slack, and Loom among others\n, • UK-based - we're remote-first for now but will be meeting periodically in London, with a likely move to hybrid working (2-3 days in a London office) within the next few months\n\n \n Beneficial but not required: \n\n • Interest in or exposure to renewable energy, cleantech, or financial services\n, • Experience with outbound email campaigns or CRM-driven outreach\n\n \n \n What you won't find here \n A rigid job description that stays the same for three years. A large team to hide in. A slow-moving environment. This is an early-stage marketplace at a pivotal moment - the person who joins now will have a material impact on how it grows. \n \n Salary and logistics \n £30,000 - £35,000 per year. Remote-first with occasional in-person days in London, moving toward hybrid working as the business grows. You must be based in the UK. \n \n To apply \n Please apply with your CV and a short cover note - no more than a few sentences - explaining what specifically attracts you to this role and what in your background makes you a strong fit. Generic applications won't be considered. \n

About the Company \n \n FindCore are thrilled to be assisting a well-established business with the recruitment of a Remote Customer Support Administrator. \n \n About the Role \n \n This is an excellent opportunity for a friendly and professional individual who enjoys helping customers, resolving queries and delivering a high standard of service from home. \n \n Responsibilities \n \n\n • Respond to customer enquiries by telephone, email and online channels\n, • Provide clear and accurate information about products and services\n, • Resolve customer queries and complaints professionally\n, • Maintain accurate customer records and update internal systems\n, • Process requests, orders and account updates\n, • Liaise with internal teams to resolve customer issues\n, • Follow up with customers when required\n, • Help maintain consistently high customer-service standards\n\n \n \n Required Skills \n \n\n • Excellent verbal and written communication skills\n, • Confident speaking with customers by telephone\n, • Strong problem-solving and organisational skills\n, • Professional, patient and approachable manner\n, • Good attention to detail\n, • Comfortable using Microsoft Office and customer-management systems\n, • Able to work independently from home\n, • Reliable internet connection and a suitable home-working environment\n\n \n Preferred Skills \n \n\n • This role offers fully remote working, consistent Monday–Friday hours and the opportunity to join a supportive and professional team.\n\n \n Pay range and compensation package \n \n Salary: Negotiable, depending on experience \n \n Equal Opportunity Statement \n \n The closing date for applications is 31/08/2026. Applications will only be reviewed once the closing date has passed. \n

Role: Fleet Services Team Manager \n Location: Aberford, Leeds, LS25 \n Hybrid: 3 days in the office \n Salary: £45,000 - £50,000 + Bonus + PMI + Pension \n \n As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our AI (artificial intelligence) technology and ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact, paving the way to predictive fleet management. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years. \n \n OUR DREAM \n We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. \n \n OUR PEOPLE & WAYS OF WORKING \n At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. \n \n THE ROLE IN SHORT \n The Fleet Services Team Manager plays a pivotal role in translating MICHELIN Connected Fleet's service strategy into day-to-day results. You will lead, coach and develop a team of Fleet Service Agents who support customers through Deployment, OEM activations, defit/refit, RHI and deactivation activity, ensuring a right first-time attitude is applied to every interaction. You will act as the escalation point for complex or at-risk cases, and own your team's performance against SLAs, KPIs and NPS targets. You will also work closely with key stakeholders in the business such as Sales, Technical Validation, Installation Partners (external IP teams as well), Lead Engineers, etc. to ensure successful customer satisfaction. You will be also be fostering a continuous improvement mindset within the team that will allow for continuous growth. It is a hands-on leadership role requiring strong people management skills, a keen eye for process and quality, and the ability to balance operational delivery with continuous improvement. \n \n WHAT WILL I BE DOING: \n \n Team Leadership: \n\n • Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular 1:1s, team meetings and performance reviews\n, • Resource & rota planning: Manage shift patterns, workload distribution and coverage to ensure SLAs are met across all customer channels\n, • Onboarding & development: Identify training needs and work with the Process & Quality team to onboard new agents and upskill the existing team\n, • Recognition & engagement: Foster a positive, high-performing team culture, recognising achievements and addressing performance concerns promptly and fairly\n\n \n\n • Deployment Oversight: Oversee the team's coordination of new customer deployments, ensuring installations are delivered on time, within budget and in line with contractual terms\n, • In-Life Fleet Services: Oversee team delivery of Upgrades, Defit/Refits, RHIs, Deactivations and OEM activations, coordinating with customers and third-party installation partners\n, • SLA & KPI Management: Monitor team performance against SLAs and KPIs, producing regular reporting for the Head of Fleet Services and driving corrective action where needed\n, • Escalation Point: Act as the first point of escalation for complex, at-risk or dissatisfied customer cases, working to resolve issues quickly and protect NPS\n, • Capacity Planning: Work with the Head of Fleet Services and the Service Delivery and Planning team to ensure the team has the right resource and skills to meet demand\n, • Process & Quality: Maintain and reinforce SOPs at team level to ensure consistent, high quality delivery, feeding improvement ideas into wider process initiatives\n, • Continuous Improvement: Champion a continuous improvement mindset within the team, identifying opportunities to remove waste and improve the customer experience\n, • Stakeholder Collaboration: Build strong working relationships with Sales, Service Planning and Technical Support to ensure a joined-up experience for customers\n, • Reporting: Ensure timely and accurate updating of in-house systems, and provide clear, regular updates to the Head of Fleet Services on team performance\n, • Attend and contribute to leadership meetings, representing the team's performance, risks and opportunities\n\n \n TO BE SUCCESSFUL YOU WILL LIKELY HAVE: \n \n\n • 3-5 years' experience in a Services or Customer Service related role, including experience leading, supervising or mentoring a team\n, • Strong understanding of Fleet Services operations (Customer Service, Field Service, Deployment etc.)\n, • Proven ability to coach, motivate and develop team members to achieve their potential\n, • Strong relationship skills to relate with stakeholders and achieve win-win ways of working\n, • Able to communicate clearly, verbally and in writing, with internal and external customers\n, • Able to take initiative to keep own skills up to date and to maintain awareness of current technology developments\n, • Highly motivated and capable of leading the way\n, • Adaptive to different cultures and realities, adjusting processes as needed\n, • High level of awareness, both self and business, to ensure all facets of a project are being taken into consideration\n, • Strong ability to be influential\n, • Experience of leading teams who deal with customers both over the phone and email\n, • Experience of working in a busy, dynamic, customer-focused environment\n, • Highly results orientated, with the ability to understand customer needs, manage customer expectations and diffuse difficult situations\n\n \n Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

Company Description TrustedPsychics is a dedicated provider of psychic and spiritual guidance services to clients seeking clarity, reassurance, and personal insight. The company connects clients with experienced psychic readers and chat advisers who offer confidential, empathetic, and non-judgmental support. TrustedPsychics emphasises ethical practice, clear communication, and respect for all individuals regardless of background or beliefs. Team members work within a structured, professional environment that balances intuitive abilities with reliable customer service. The organisation prioritises continuous improvement, training, and collaboration to ensure high-quality experiences for both clients and staff. \n Role Description This is a flexible hour, work-from-home position for Psychic & Chat Remote Workers who will provide live psychic readings and support to clients. Responsibilities include conducting one-to-one psychic or intuitive readings by phone, responding promptly to inbound phone calls, and maintaining a calm, compassionate presence during all interactions. Team members will interpret spiritual, intuitive, or psychic impressions and offer guidance while avoiding medical, legal, or financial advice. The role includes following established protocols, adhering to ethical standards, managing time effectively during busy periods, and collaborating with our support team to enhance service quality. Workers will also participate in ongoing training, feedback sessions, and performance reviews to continually develop their skills and client service approach. \n Qualifications \n\n • Demonstrated psychic, intuitive, spiritual, or tarot/astrology reading ability, with the confidence to provide clear, compassionate guidance in real time.\n, • Strong verbal communication skills, including the ability to express sensitive topics clearly, respectfully, and without judgment.\n, • Customer service experience in a supportive or advisory role, with proven skills in active listening, empathy, and de-escalation.\n, • Ability to maintain professional boundaries, confidentiality, and ethical standards while working with vulnerable or distressed clients.\n, • Reliable attendance, time management, and the ability to work flexible hours, including evenings or weekends if required.\n, • Openness to feedback, ongoing training, and skill development in both psychic practice and client communication.\n, • Previous experience in psychic readings, spiritual counselling, coaching, or related fields is an advantage but not essential.\n

Role: Technical Support Team Manager \n Location: Aberford, Leeds, LS25 \n Hybrid: 3 days in the office \n Salary: £45,000 - £50,000 + Bonus + PMI + Pension \n \n As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our AI (artificial intelligence) technology and ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact, paving the way to predictive fleet management. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years. \n \n OUR DREAM \n We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. \n \n OUR PEOPLE & WAYS OF WORKING \n At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. \n \n THE ROLE IN SHORT \n The Tech Support Team Manager within MICHELIN Connected Fleet leads a team of Tech Support Agents, ensuring the day-to-day delivery of high-quality, technically excellent support to our customers. Acting as the bridge between front-line agents and the Head of Technical Support, this role owns team performance, coaching and development, workload management, and the quality of every resolution - translating department strategy into consistent, right first-time execution on the ground. You will be the escalation point for complex technical issues, a mentor for the team's growth, and a driver of continuous improvement, all while ensuring customers - from van driver to company director - receive a great experience, measured through NPS. \n \n WHAT WILL I BE DOING: \n \n Leadership & Team Management: \n\n • Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular 1:1s, team meetings and performance reviews\n, • Resource & rota planning: Manage shift patterns, workload distribution and coverage to ensure SLAs are met across all customer channels\n, • Onboarding & development: Identify training needs and work with the Process & Quality team to onboard new agents and upskill the existing team\n, • Recognition & engagement: Foster a positive, high-performing team culture, recognising achievements and addressing performance concerns promptly and fairly\n\n \n Technical Oversight: \n\n • Escalation point: Act as the first point of escalation for complex or sensitive technical issues, providing hands-on support and guidance to agents\n, • Quality of resolution: Review case quality and right first-time outcomes, coaching agents to improve technical accuracy and customer communication\n, • Knowledge maintenance: Keep the team's technical knowledge current on MCF's solutions, working closely with Product, Technical Support Level 2, Engineering and Enablers on recurring or emerging issues\n\n \n Operational Excellence: \n\n • SLA management: Monitor team performance against SLAs and KPIs, taking corrective action where targets are at risk\n, • Reporting: Provide regular reporting and insight to the Head of Technical Support on team performance, case trends and risks\n, • Systems & compliance: Ensure the team maintains accurate, timely updates in internal systems and adheres to documented processes\n\n \n Continuous Improvement: \n\n • Trend analysis: Identify recurring issues and feed insights into process, product and knowledge base improvements\n, • Process adherence: Work with the Process & Quality team to refine SOPs and ensure the team's consistent application of them\n, • Knowledge base: Contribute to and maintain a best-in-class, interactive knowledge base for the team\n\n \n Stakeholder Collaboration: \n\n • Head of Technical Support: Partner closely to translate department strategy into team objectives and daily execution\n, • Service Planning: Work with Service Planning to ensure workload is prioritised by segment and routing is effective\n, • Cross-functional teams: Liaise with Sales, Product and Engineering/Enablers to ensure the team is briefed on new products, processes and issues\n\n \n TO BE SUCCESSFUL YOU WILL LIKELY HAVE: \n \n\n • 3-5 years' leadership experience in a technical support or customer service environment, including leading, supervising and mentoring high performing teams\n, • Strong technical understanding of fleet management/telematics solutions, or a comparable technical product\n, • A track record of coaching individuals to improve performance and technical capability\n, • Strong customer orientation with an ability to manage escalations and difficult situations calmly and effectively\n, • Experience monitoring and reporting against SLAs and KPIs\n, • Strong relationship skills to relate with stakeholders and achieve win-win ways of working\n, • Able to communicate written and verbally with internal and external customers\n, • Able to take initiative to keep own skills up to date and to maintain awareness of current technology developments\n, • Adaptive to different cultures and realities, adjusting processes as needed\n, • High level of awareness, both self and business, to ensure all facets of a project is being taken into consideration\n, • Strong influencing skills\n, • Highly results orientated, with the ability to understand customer needs, manage customer expectations and diffuse difficult situations\n\n \n Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

Operations Administrator – Fully Remote \n 📍 Location: Fully Remote – UK Based \n 💷 Salary: £26,000–£34,000, depending on experience \n 📅 Hours: Monday–Friday \n \n The Opportunity \n FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an Operations Assistant. \n \n This is an excellent opportunity for an organised and dependable individual to support the company’s daily operations while working as part of a friendly and collaborative remote team. \n \n Key Responsibilities \n\n • Provide general administrative asupport across the business\n, • Manage shared inboxes and respond to routine enquiries\n, • Maintain accurate company records, spreadsheets and internal systems\n, • Prepare documents, reports and meeting notes\n, • Coordinate diaries, meetings and internal communications\n, • Monitor outstanding tasks and follow up with relevant team members\n, • Help resolve routine customer and supplier enquiries\n, • Identify opportunities to improve administrative processes\n, • Provide additional support to the wider team when required\n\n \n Skills & Experience \n\n • Strong organisational and time-management skills\n, • Excellent written and verbal communication\n, • Confident using Microsoft Office or Google Workspace\n, • Good attention to detail and ability to work accurately\n, • Comfortable managing several tasks and priorities\n, • Professional and helpful approach\n, • Able to work independently in a fully remote environment\n\n \n What’s on Offer \n\n • Salary of £26,000–£34,000, depending on experience\n, • Fully remote working\n, • Consistent Monday–Friday hours\n, • Supportive and collaborative team\n, • Ongoing training and professional development\n, • Opportunity to take on additional responsibility\n, • Clear progression within a growing organisation\n\n \n The closing date for applications is 04/09/2026. Applications will only be reviewed once the closing date has passed.

About Facultatieve Technologies \n Facultatieve Technologies is a global leader in cremation and incineration systems, delivering environmentally responsible and technically advanced solutions to customers worldwide. \n \n Guided by our mission - Leading with Integrity, Innovating with Purpose, Prioritising Sustainability - we design, manufacture and service high-performance systems trusted in over 20 countries. With more than 140 years of engineering heritage and a strong commitment to safety, quality and continuous improvement, we are proud to set the standard in our industry. \n \n About the role \n We are seeking a Technical Support Engineer to join our team at Moor Road, Leeds. The role centres on providing technical support to customers and field engineers in the operation, diagnosis, fault-finding, and repair of the equipment supplied by the company. The role is responsible for ensuring the safe, reliable, and efficient operation of our equipment while delivering a high standard of customer service and technical support. \n \n What You’ll Be Doing \n\n • Take ownership of customer issues from initial report through to resolution, ensuring timely updates and effective communication throughout.\n, • Research, diagnose, troubleshoot, and identify effective solutions to resolve technical and system issues.\n, • Follow established procedures to escalate unresolved or complex issues to the appropriate internal teams.\n, • Accurately log, update, and maintain records of customer and employee queries using JITBIT and NetSuite.\n, • Work closely with field engineers to provide technical support and assist with the investigation and resolution of on-site issues.\n, • Ask targeted questions to quickly identify the root cause of customer issues.\n, • Provide remote technical support via telephone, email, or other communication channels, guiding customers through diagnostic and fault-finding procedures where appropriate.\n, • Prioritise and manage multiple technical support cases simultaneously, ensuring customer expectations and business priorities are met.\n, • Develop and maintain technical documentation, including procedures, manuals, technical notes, and knowledge base articles.\n, • Configure, program and test PCs for contract and spares department requirements, ensuring correct system setup and adherence to delivery schedules and deadlines.\n, • Work collaboratively with management and colleagues to identify, implement, and drive continuous improvement initiatives that enhance product reliability, customer satisfaction, and operational efficiency.\n, • Build and maintain effective working relationships with customers, engineers, suppliers, subcontractors, and internal departments.\n, • Liaise with suppliers and third parties during the investigation and resolution of technical issues.\n, • Ensure all work is carried out in accordance with company policies, safety procedures, quality standards, and relevant legislation.\n, • Support the continuous improvement of product reliability by identifying recurring issues and contributing to root cause analysis and corrective actions.\n, • Provide technical feedback to Engineering and Product Development teams to support product improvements, reliability and future design enhancements.\n\n \n What We’re Looking For \n Essential: \n\n • Electrical Engineering qualification to a minimum of NVQ Level 3 Advanced Apprenticeship (or equivalent).\n, • Proven experience working within a technical, electrical, or industrial manufacturing environment.\n, • Experience supporting PLC-controlled equipment and industrial control systems.\n, • Full, clean UK driving licence.\n\n \n Desirable \n\n • Mechanical engineering knowledge or experience.\n, • Experience working within the cremation, incineration, or thermal processing industry.\n, • Experience with gas and/or oil-fired burner systems.\n, • Familiarity with Mitsubishi PLCs (Q Series, FX Series) and GX Developer/GX Works software.\n, • Working knowledge of SCADA systems.\n, • Understanding of ISO 9001 Quality Management Systems and associated procedures.\n\n \n Working Pattern & Travel \n Full time, 37.5 hours per week (Shift work). \n Monday-Friday- 06:00-14:30, 08:30-17:00, 14:00-22:30 \n Saturday- 08:00-17:00 (when on rota) \n \n Salary: £34,000-£42,000 per annum. \n \n What We Offer \n\n • 24 days’ annual leave, increasing with length of service, plus bank holidays\n, • Festive December shutdown\n, • An additional paid day off for your birthday\n, • Competitive pension scheme with company contributions matched up to 5%\n, • Company sick pay\n, • Life assurance at 6x your annual salary\n, • Health Shield wellbeing support and health care cash plan.\n, • Employee Assistance Programme (EAP) offering confidential advice and support\n, • Bi-annual access to an independent pensions advisor\n, • Electric vehicle salary sacrifice scheme\n, • Cycle to Work scheme\n, • Free on-site parking\n, • Dress Down Fridays\n, • The opportunity to work for a business with a strong commitment to sustainability and environmentally responsible practices\n\n \n Inclusion & Diversity \n\n • Facultatieve Technologies is committed to building a diverse and inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from people of all backgrounds and believe that diverse perspectives strengthen our teams and support our continued success.\n\n

As Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group. This role will focus on developing standards, patterns and principles for backstage operations.Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team.This is a hybrid role with remote working and some onsite presence in our central Leeds offices.This is a Fixed Term Contract for 12 months. About the role As Service Designer (Senior) , youll be passionate about making a difference by driving brilliant design practice, bringing stakeholders on the journey with you. You willDeliver service designs, ensuring customers and colleagues needs are at the centre of our services and that service are consistent across channels, robust, inclusive, FCA compliant and support the delivery of commercial targets and strategyAnalyse backstage technology and processes to identify opportunities for automation whether that is RPA or Agentic AI.Develop service design architecture components including standard, patterns, principles and end-to-end service models.Provide hands on guidance and feedback to more junior Service Designers being a positive role model to ensure the team's work meets high standards of quality.Be part of a community of best practice for Service Design that extends beyond the team to driving uptake and engagement in service design thinking across YBSAbout you You will be a brilliant communicator, skilled at influencing stakeholders. Youll know how to work collaboratively to advocate passionately on behalf of the customer to deliver great services. You will have -Expertise in Service Design across digital and customer facing channelsIn depth understanding of technology, how it interfaces with and constrains customer experiences and how to innovate experience using novel technical or customer experience approaches. Whilst you do not need to be an expert, this role will be required to make informed technology recommendationsExperience of developing patterns, principles and end-to-end service modelsProven ability to shape enterprise service experiences rather than individual journeysDeep understanding of inclusive design and how to deliver inclusively across the full Service stack (e.g. customer journeys, process, policy, technology)Proven track record of designing excellent services that deliver customer and commercial benefits with the ability to coach more junior members of the team in the technical skills and strategic thinking requiredDemonstrable experience in systems thinking, process design, blueprinting and operating model alignmentCredibility with Senior Leaders across Digital, Customer Services and TechnologyUnderstanding of AI and how it can influence good services and a knowledge of D365 an advantageAbout our Benefits Everyones different. Thats why we offer a wide range of benefits and rewards that we think youll love whatevers important to you, and whatever stage of life youre at. Such asOur pension scheme (where you can get up to 11% from us)On target bonus of 7% (with the opportunity to earn up to a maximum 15%)Access to brilliant health benefitsLife assurance at 6 times your salary25 days holiday(and the option to buy more)Cycle to work or an interest-free loan for an annual ticketWellbeing resources and toolsRetail and Leisure discountsTPBN1_UKTJ

Were Hiring! Final Mile Territory Manager HullWere hiring Fixed Term Territory Managers at our Hull Delivery Unit's to help support our busiest time of the yearLocation: HullHours: Full-time hours any 5 days over 7 Monday to SundayStart date: Immediate starts through to Jan 2027Contract: Fixed term, full time contracts.Ready to Lead, Inspire, and Keep the Final Mile Moving?If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time.About the RoleAs a Final Mile Territory Manager , youll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. Youll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams.This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency, and site safety every single day.Responsibilities as a Final Mile Territory ManagerOwn service, cost, and performance across your Delivery Unit(s)Ensure consistent, compliant, on-time parcel flow and courier coverageAnalyse digital dashboards and Service Tracker to identify and resolve risksBuild strong relationships with EBPs, couriers, support teams, and unionsLead budget management with a focus on cost leadership and efficiencyDrive continuous improvement and proactive planning across all operationsTo Be Successful in This Role You Will Require the FollowingQualifications:Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit)Knowledge & Experience:Knowledge of the self-employed courier modelPrevious experience working in a customer-focused industry within a fast-paced operational roleStrong planning and organisational experienceTechnical & People Skills:Analytical mindset with the ability to prioritise effectivelyAbility to empower teams with appropriate oversight and support recruitment/interview activity when requiredStrong communicator across a dispersed workforceIT proficient, including experience with digital dashboardsInterested? Heres What Youll Need to SucceedA strong analytical mindset with the ability to prioritise effectivelyExp erience managing operational performance in a fast-paced environmentExcellent communication skills across dispersed or remote teamsAbility to motivate, influence, and engage multiple stakeholdersConfident using digital dashboards, apps, and operational toolsSolid organisational and planning skills especially when working across multiple sitesIf youre motivated by building, shaping and delivering growth in a fast-moving commercial logistics environment, wed like to hear from you.TPBN1_UKTJ

RegionsBirminghamLeedsLondonManchesterNorth WestLocationBirminghamDisciplinesCloudCloud, Infrastructure and ServicesJob typesPermanentIndustryProfessional ServicesSalary50k - 55k per yearFunctionsSupport EngineerSystems AnalystSystems EngineerTechnical LeadTechnical Operations EngineerSeniorityMid-levelTechnologiesMicrosoft Power PlatformMicrosoft SharepointJob reference122512Location: UK Hybrid – Multiple Locations across the UK (3 days onsite, 2 days remote)Salary: Competitive + BenefitsA leading professional services organisation is seeking a Senior Solutions Configuration Engineer to join its Technology Solutions function. This is an exciting opportunity to play a key role in the design, configuration and deployment of innovative client-facing technology solutions that improve both customer experience and business operations.Working within a specialist Configuration & Deployment team, you will be responsible for the ongoing development, enhancement and support of client portals, workflow solutions and document automation platforms used across a large and complex organisation.This role offers the chance to work with industry-leading legal and business technology platforms, influence strategic technology decisions and help drive digital innovation across the business.Key ResponsibilitiesConfigure, develop and maintain complex client-facing technology solutions and portals.Design and implement workflow, reporting and document automation solutions.Support the deployment, enhancement and ongoing management of business-critical platforms.Work closely with stakeholders to translate business requirements into scalable technical solutions.Support software upgrades, system integrations and platform migrations.Contribute to the evolution of the technology roadmap and identify opportunities for innovation and automation.Provide technical expertise and support for both internal teams and external clients.Ensure solutions are delivered in line with security, governance and operational standards.About YouYou’ll have experience delivering and supporting enterprise technology solutions within a professional services or customer-focused environment and enjoy working closely with stakeholders to solve complex business challenges.Essential Skills & ExperienceExperience configuring and developing solutions using HighQ, Contract Express and/or SharePoint.Strong understanding of workflow automation, reporting and document automation technologies.Experience deploying and maintaining business-critical applications and platforms.Knowledge of the Microsoft Power Platform, including:Power AutomatePower PagesPower BIExperience supporting software upgrades, integrations, migrations and platform improvements.Strong stakeholder management and requirements gathering skills.Ability to troubleshoot, optimise and continuously improve existing solutions.Desirable ExperiencePrevious experience within a professional services environment.Exposure to legal technology platforms and solutions.Understanding of how technology can improve client engagement, operational efficiency and business outcomes.Experience contributing to technology strategy, innovation initiatives or digital transformation programmes.What’s on OfferOpportunity to work with cutting-edge technology platforms.Exposure to high-profile projects and business-critical solutions.Collaborative and supportive team environment.Strong focus on learning, development and career progression.Flexible and hybrid working arrangements.Opportunity to influence the future direction of technology solutions within a large, established organisation.,

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. Electrical Technical Supervisor - Covering Leeds, Bradford, York and surrounding areas To provide support to the Regional Operations Director/Area Engineering Manager and be accountable for driving performance to achieve operational excellence meeting all agreed KPI's within your Region. The Technical Supervisor is a key role providing operational leadership and direction across the business unit. A key member of the Engineering team, the overarching purpose of this role is to ensure that each client receives a high quality and efficient service, meeting or exceeding all KPIs. This role provides tactical operational leadership to a client facing, multi-skilled and highly motivated field-based Engineering team. Working in a collaborative matrix management environment, you will align with our Customer Experience Centre and Account management teams to ensure that all aspects of our client's delivery is seamless through a One Team approach. Passionate about service delivery, you are responsible for the output of all work allocated to Integral engineers; and the compliant closure of these work orders whilst ensuring that we achieve our stringent KPI's. You will support the wider Engineering management team through visible leadership, effective coaching, mentoring, development, and quality management, you will develop and motivate your team to achieve first class Engineering service, driving confidence in our delivery to both our external and internal stakeholders. Calm under pressure and full of initiative, your focus will be to enable, encourage and support your team to be the best they can be. Always focussed on achieving contractual KPI's, you will address performance challenges in a timely way, ensuring that process & quality standards are consistently adhered to. You will be able to use our standard operating models, playbooks, and data to analyse performance against targets, KPIs and SLAs and above all ensure that Engineering service delivery is at the heart of everything you and your team does. Main Duties & Responsibilities: Engineering Delivery To work with, promote and ensure compliance within the business unit with the Health, Safety and Environmental policies and procedures. Ensure company standard operational procedures are always implemented and adhered to within your business unit. Establish and maintain the consistent operational performance in line with KPIs and service levels to ensure customer satisfaction and contract measures are met within the region. To attend site when required to support the wider Engineering and Account teams. To be responsible for accurate training records of team and organising training when required. Liaise and co-ordinate activities associated with services for which you are responsible, i.e. gas/electrical/air conditioning equipment testing, calibration and PAT testing. Responsible for the management of the new starter process. Responsible for all tool issuing, inspection and removal from service. Updating records as required. Responsible for the face fit certification and training. Vetting of statutory documentation. Responsible for the issue, clearance, reallocate and recovery of all company vehicles. Operate Integral QA procedures and maintain clear and legible records as required. Be responsible for the technical audits of Engineering team and where appropriate specialist subcontractors. Be responsible for ensuring all technical updates are appropriately disseminated. Participate in the Integral safety forums assisting in shaping the technical procedures throughout the business. To liaise directly with both the Customer Experience Centres and regional Engineering team for some functional and specialist support. To comply with all Integral rules and requirements regarding Health & Safety and common working practices. This will include the generation and issuing of site-specific Risk and Method Statements as and when required. To be the primary point of contact for technical issues from the wider Engineering team. To liaise with Suppliers, manufacturers, and Integral personnel in the sourcing of spares and parts needed to complete assigned work. To complete the required administration on a day-to-day basis ensuring activities of the role are completed and be punctual on their returns to the deadlines specified. General support and best practice advice concerning any contract and engineering issues particularly during tender/bids. Ensure technical support and infrastructure is always maintained appropriately to preserve effective and efficient performance levels. Lead, develop and coach your Engineering team to deliver customer excellence to the contracts they support in their region / cluster Responding to escalations to support the Account team through to complete resolution, ensuring you and your team take ownership. Take ownership for resolving queries and completing the actions required to ensure that all customers receive the highest quality of service Undertake the role of Senior/Authorised Person where appropriate This is a hands-on field-based role forming part of the Mobile Engineering Services team To increase stability through standardisation, embedding consistency in process and operating methodology, which drives confidence in our delivery To identify opportunities for continual improvement to service delivery, initiating changes to the benefit of our clients, liaising with internal and operational management teams to gain buy in across all departments and service delivery areas Responsible for minimising, managing, reducing errors within your team. Embed a Right First-Time approach with the team, undertaking root cause analysis to identify the cause, and an immediate and long-term fix to prevent repeat failures Continue to innovate, share best practice and adopt different ways of working through technology and MI. Responsible for on-the-job technical skills consolidation of team. Support both Engineering and Accounts teams with more complex technical issues. Responsible for identifying trends in performance and placing the appropriate measures in place to increase performance in a timely manner including Performance Improvement Plans once all other avenues have been exhausted. Responsible for ensuring that your teams are aware of statistics, KPI's and any other relevant targets and visuals to aid them in despatching their duties. Responsible for ensuring that your teams' knowledge on process, procedures, business, and contract awareness is at the required level to enable them to dispatch their duties to the highest quality standards that as a minimum meet KPIs Continuous Improvement - right first time, root cause analysis, process improvement Team Performance Leadership - role model JLL and the clients' Values & Behaviours Provide robust people and team management principles, such as effective leadership, motivation techniques, performance management, quality principles, and development initiatives to ensure that the team meets and exceeds targets and expectations To operate within contractually set service level agreements, policies, procedures, and targets Take ownership for own performance, receiving feedback positively, taking action where required and identify and apply opportunities to develop and improve skills. Ensuring that you always act as a role model and conduct yourself with professionalism regardless of the situation Expected to work as part of the wider team and collaborate with your peers to cover activities for other teams when your peers are off. Essential Qualifications & Experience: Engineering trade qualification and be a subject matter expert Experience in leading a multi-functional Engineering delivery team NEBOSH or IOSH Managing Safely Certified would be preferable C&G 2391 Proven track record of managing performance to set of KPIs Strong geographical awareness of the area Good understanding and experience of Microsoft Office software packages and general IT knowledge Sound understanding of planned / reactive maintenance requirements and our legal requirements/obligations. Demonstrate commercial understanding. Good communication skills - written and verbal Ability to deliver on targets and objectives Ability to stay calm in a high paced environment, supporting other to also do so Self-motivated and enthusiastic Collaborative approach to problem-solving Location: Remote -Leeds, GBR, North Yorkshire, GBR, West Yorkshire, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. TPBN1_UKTJ

We are looking for a 1st Line Network Analyst to join an established managed services team, providing technical support across a variety of customer network environments. This is a remote position, although occasional travel to customer sites will be required. You will also maintain accurate ticket

Primary DetailsTime Type: Full timeWorker Type: EmployeeAn exciting opportunity has arisen to join QBE's Claims Procurement & Outsourcing Team. This unique role offers exposure to supplier governance, procurement, outsourcing, delegated authority management and strategic supplier oversight.Claims ControllerClaims Procurement & Outsourcing (CPO)Location: Leeds/hybridThe OpportunityAn exciting opportunity to join QBE's Claims Procurement & Outsourcing Team, offering exposure to supplier governance, procurement, outsourcing, delegated authority management and strategic supplier oversight.Working within a high-profile team, you'll support the onboarding, governance and ongoing management of claims suppliers across multiple territories and product lines. Partnering with Underwriting, Claims, Legal, Compliance, Finance, TPRM and third-party suppliers, you'll help ensure outsourced claims arrangements deliver strong customer outcomes, effective governance and commercial value.This is an excellent opportunity for an ambitious individual looking to develop their commercial, procurement and supplier management expertise while gaining valuable experience in delegated authority and outsourced claims operations.Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role.Your new roleManage the onboarding of new claims suppliers, delegated claims authorities (DCAs) and outsourced claims arrangements, ensuring completion of due diligence and governance requirements.Conduct supplier risk assessments, analyse supplier information, and provide recommendations to support informed decision-making.Monitor onboarding, governance and audit actions through to completion, escalating risks, issues or compliance concerns where appropriate.Support regulatory and internal governance compliance across supplier management and claims outsourcing activities.Assist in managing supplier relationships throughout the supplier lifecycle, including performance reviews, service levels and continuous improvement initiatives.Analyse management information, operational performance data and key metrics to identify trends, risks and opportunities for improvement.Support governance reviews, technical audits and supplier action plans to enhance supplier performance and service quality.Draft, negotiate and administer supplier contracts, renewals, variations and terminations, maintaining accurate contract records and governance documentation.Monitor supplier contractual obligations, key deliverables and commercial performance, supporting supplier reviews and negotiations.Support the oversight of delegated claims authority arrangements, binder renewals, loss fund controls and governance activities across multiple jurisdictions.Assist with supplier sourcing, procurement exercises, market reviews, benchmarking and category management initiatives to drive value and cost effectiveness.Produce governance reporting and management information, monitor supplier risks and audit outcomes, and contribute to continuous improvement across the Claims Procurement & Outsourcing functionAbout you Experience within insurance, claims, supplier management, procurement, delegated authority or outsourced service environments.Experience within delegated claims authorities, TPAs, outsourced claims operations, Lloyd's or the London Market, and/or relevant professional qualifications (CIPS, ACII or equivalent) would be beneficial.Comfortable reviewing and interpreting data, performance metrics and management information to support business decisions.Strong stakeholder management skills, with experience building effective relationships across operational and business teams.Strong attention to detail, with a focus on governance, compliance and process improvement.Knowledge of supplier governance, due diligence, contract management, audits or supplier performance frameworks would be advantageous.Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance – we fund fully comprehensive private medical cover for you and all the family. Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of 5,000. To learn more about benefits of working with us, click Rewarding our people - QBE European OperationsAwards & RecognitionWe value our employee’s experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee To learn more about our achievements, click hereHow to ApplyIf you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of itSkills:Analytical Thinking, Communication, Critical Thinking, Financial Management, Intentional collaboration, Managing performance, Negotiation, Operations Management, Problem Solving, Risk Management, Stakeholder Management, Strategic Sourcing, Succession Planning, Supplier Management, Supply ManagementHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.Job SummaryJob number: 359749Date posted : 2026-08-04Profession: Corporate ServicesEmployment type: Full time

Join our Network Service Operations team as Network Engineer in the next step to transform the DWPs datacentre and remote site network infrastructure into leading edge technologies. Founders Award for Outstanding Digital Leadership 2023. Dedicated Customer Technical Support Engineer.

Visit customer sites to complete scheduled activities such as installations, desk moves, upgrades and changes as well as other planned activities. Visit sites to provide reactive support including support for Network, Server and Storage equipment located on customer sites – acting as remote hands

This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and online messaging. Customer service experience in travel, hosp

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.This 100% work-from-home role offers the chance to assist clients with travel questions, provide trip support, and ensure a smooth experience from start to finish.The position i

Arbor Education is looking for a CX AI Specialist in Leeds/Remote. Key responsibilities include leading in-app support feature design, improving customer journeys, and overseeing AI interfaces.

The role involves answering queries, guiding users through solutions, and ensuring smooth operation for users in education. A leading software company is seeking a remote Customer Services Analyst to support schools using their iSAMS system.

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: We are looking for highly flexible interpreters who can cover evening and weekend shifts as required during our operational hours, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Electrical Fitter (HV Substations) £46,000 - £50,000 + Training + Progression + Private Medical Insurance + Company Car + Fuel Card Nationwide Travel (Fully Remote) + Overnight Stays Required Are you an Electrical Fitter with experience working on substations, switchgear, or industrial electrical installations, looking to join a growing company delivering major high-voltage infrastructure projects across the UK? Do you want the opportunity to develop your skills on large-scale AIS and GIS substations up to 132kV while receiving specialist training, career progression, and the chance to work alongside experienced commissioning and installation teams? This company is a specialist in high-voltage infrastructure, delivering installation, refurbishment, and commissioning projects nationwide. Due to continued growth, they are looking for an Electrical Fitter to strengthen their installation team. In this role, you will carry out the installation, wiring, testing, and commissioning support of AIS and GIS substation equipment up to 132kV. You will install control panels, protection systems, secondary wiring, marshalling kiosks, and associated electrical equipment, ensuring projects are delivered safely, efficiently, and to the highest standards. The role involves nationwide travel and regular overnight stays, with all accommodation and expenses covered. This role would suit an Electrical Fitter with experience in substations, switchgear, industrial electrical installations, power generation, or similar environments, who is looking for long-term career development within the high-voltage sector. The Role: Install and wire AIS and GIS substation equipment up to 132kV Install control panels, protection systems, marshalling kiosks, and secondary wiring Carry out cable glanding, termination, containment, and electrical testing Support commissioning and energisation activities alongside engineering teams Ensure all work complies with health and safety procedures and project specifications Travel to customer sites nationwide with regular overnight stays The Person: Electrical Fitter or Industrial Electrician with experience in substations, switchgear, power generation, or industrial installations Experience reading and interpreting electrical drawings and schematics Comfortable travelling nationwide and staying away during the working week Full UK Driving Licence Reference Number: BBBH26526 If you're interested in this role, click 'Apply Now' to send your CV. Keywords: Electrical Fitter, Industrial Electrician, Substation Electrician, High Voltage, HV, AIS, GIS, Switchgear, Electrical Installation, Secondary Wiring, Protection Systems, Control Panels, Power Generation, Nationwide We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers found on our website. TPBN1_UKTJ

Regional Sales Manager £50,000-£55,000 + car or car allowance + bonus + pension Remote / Field Based - North (M62 Corridor) We are recruiting a Regional Sales Manager for an established, internationally backed manufacturer of premium building material solutions. This is a confidential, field based opportunity for someone to grow sales and manage key accounts across a defined UK region. The successful Regional Sales Manager will manage relationships with builders' merchants, specialist merchants, distributors, contractors and installers, delivering against sales and margin objectives. As Regional Sales Manager, you will take ownership of a defined territory, develop long term customer relationships and drive profitable growth. Package includes £50,000-£55,000 basic salary, company car or car allowance, bonus and benefits. Responsibilities Manage and develop existing customer accounts across the region. Identify, win and develop new business opportunities. Build strong relationships with merchants, distributors, contractors and installers. Visit customers during trading hours and attend site visits where required. Support customers, end users and internal teams to resolve issues and help close opportunities. Manage quotations through to order, working closely with customer service and commercial colleagues. Ensure leads and prospective customers are followed up promptly. Deliver agreed sales and margin targets. Represent the business professionally and contribute to a proactive external-sales culture. Attend occasional factory visits in Europe.Requirements Proven external sales experience, ideally within building materials, construction products or a related trade environment. Experience selling through or working with merchants, distributors, contractors and installers. Strong account-management and new-business-development capability. Confident closing deals and negotiating commercially. Excellent communication, relationship-building and customer-service skills. Able to prioritise effectively and perform well in a fast-paced environment. A proactive, self-motivated approach with the ability to work both independently and as part of a team. Intermediate Excel skills and strong attention to detail.Apply now or get in touch for more details about this Regional Sales Manager opportunity. BH36954

As Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group. Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract for 12 months. About the role As Service Design Lead , youll be passionate about making a difference by driving brilliant design practice, bringing the team and stakeholders on the journey with you. You will Lead the service design capability in YBS with a primary focus on front stage across all channels, ensuring customers needs are at the centre of our services and that service are consistent across channels, robust, inclusive, FCA compliant and support the delivery of commercial targets and strategy Develop this emergent YBS capability to meet the needs of the transformation programme initially and YBS group strategy beyond Provide guidance and feedback, being a positive role model to ensure the team's work meets high standards of quality. Support the Service Designers in influencing strategic decisions in services or journeys and be the point of escalation for disputes amongst stakeholders that the team cannot resolve. Lead and embed community of best practice for Service Design that extends beyond the team to driving uptake and engagement in service design thinking across YBS Manage demand pipeline with effective resourcing strategies and engagement with business stakeholders About you You will be a brilliant communicator, skilled at motivating a team and influencing stakeholders. Youll know how to work collaboratively to advocate passionately on behalf of the customer to deliver great services. You will have - Expertise in Service Design across digital and customer facing channels Experience of developing a Service Design capability and driving uptake in a complex organisation In depth understanding of the digital technology, how it interfaces with and constrains customer experiences and how to innovate experience using novel technical or customer experience approaches Outstanding facilitation and influencing skills including with C Suite Deep understanding of inclusive design and how to deliver inclusively across the full Service stack (e.g. customer journeys, process, policy, technology) Proven track record of designing excellent services that deliver customer and commercial benefits with the ability to coach the team in the technical skills and strategic thinking required Ability to work with ambiguous and complex information to deliver great customers and business outcomes and able to build capability in a team in these areas Broad understanding of AI and how it can influence good services and a knowledge of MS365 an advantage About our Benefits Everyones different. Thats why we offer a wide range of benefits and rewards that we think youll love whatevers important to you, and whatever stage of life youre at. Such as Our pension scheme (where you can get up to 11% from us) On target bonus of 7% (with the opportunity to earn up to a maximum 15%) Access to brilliant health benefits Life assurance at 6 times your salary 25 days holiday(and the option to buy more) Cycle to work or an interest-free loan for an annual ticket Wellbeing resources and tools Retail and Leisure discounts TPBN1_UKTJ

Remote Sales Executive Fully Remote | £25,500 Base Salary | OTE £34,500+ | Monday to Friday Looking for a sales role that rewards your performance, supports fully remote working, and gives you your weekends back? Join Domestic & General, a trusted partner to some of the world's biggest brands, protecting over 9 million UK customers. If you've got the drive, resilience and sales experience to succeed, we'd love to hear from you. What's In It For You? Earn a £25.5k base salary with realistic OTE £34.5K Enjoy the perks of a fully remote role, with all equipment provided so you can hit the ground running from day one. Benefit from award-winning training, ongoing coaching and genuine career progression opportunities within a growing business. Keep your weekends free with a Monday to Friday schedule, giving you a better work-life balance. Working Hours: Monday to Thursday 10:30am-7pm | Friday 9am-5:30pm Access a great range of benefits including 33 days holiday, matched pension contributions, wellbeing support, gym discounts and a free annual D&G protection plan. Your Role as a Remote Sales Executive: Make high-volume outbound calls, confidently engaging customers and creating sales opportunities on every conversation. Build rapport quickly, understand customer needs and present tailored protection plans that deliver real value. Approach each call with the goal of converting sales and consistently achieving performance targets, with your success directly impacting your earnings. Thrive in a fast-paced, target-driven environment where resilience, energy and a positive mindset are key. Deliver a professional, compliant and customer-focused experience while representing a trusted household brand. What We're Looking For A minimum of 12 months' outbound telesales / cold calling or door-to-door sales experience within the last 3 years is essential. A confident communicator who enjoys speaking with people and building relationships. Someone who is resilient, motivated and enjoys working towards targets and goals. A quiet, professional home working environment and the self-discipline to work remotely. Ready to Take the Next Step? If you're looking for a remote sales opportunity where your experience is valued, your success is rewarded and your career can grow, apply today. We'd love to help you take your sales career to the next level with Domestic & General

Sales Engineer Yorkshire - Home Based Role Objective This position is suited to a technically minded candidate who will play a key role in helping the organisation achieve its commercial targets. The successful candidate will demonstrate commitment to internal processes, continuous improvement, and high-quality service delivery. Objectives are set at management level and cascaded through annual appraisals and regular departmental communication. This role focusses on maximising order intake, profitability, and growth. You will report to the Regional Sales Manager, and this is a home based role. Key Responsibilities Promote, sell, and secure orders from existing and prospective customers through a relationship‑driven approach. Provide design solutions that meet customer requirements and comply with relevant regulations and standards. Work to ensure products are specified in tender documents. Achieve enquiry, quotation, and order volume targets at agreed gross margins. Keep CRM records (Salesforce) up to date to support accurate financial reporting. Maintain strong relationships with existing customers. Build relationships with key decision-makers within each account. Develop new business relationships and identify prospective customers. Produce clear, accurate written proposals and quotations in line with house style. Develop personal skills such as time management and presentation capability. Collaborate with internal teams including technical, estimating, and marketing. Act in accordance with legal responsibilities and the company's QHSE policiesExperience Essential Experience in a relevant construction‑related role (e.g., customer service, sales, project management, QS). Minimum 2 years' experience in a related position or industry.Desirable Proven experience in a sales environment securing new business. Track record of territory development and order growth.Skills Excellent verbal and written communication skills at all levels. Strong presentation skills. Proficient in Excel, Word, and CAD. Confident negotiator.Qualifications Degree-level education (or equivalent). GCSE Maths & English.Personal Attributes Determined, focused, and self‑motivated. Able to work under pressure. Strong organisational skills and attention to detail. Commercially aware with strong business acumen. Humble, driven, and eager to succeed. Curious and open to new ideas.Employee Benefits 25 days annual leave plus 8 UK bank holidays. Company vehicle 5% pension plan. Remote working (occasional office visits initially) On‑site parking at key office locations. Employee Assistance Programme. Equal Opportunities employer. No‑smoking policy in operation.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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