Customer support remote jobs in BelfastCreate job alerts

hackajob is collaborating with Version 1 to connect them with exceptional professionals for this role. \n Company Description \n Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. \n We’re an award-winning employer reflecting how our employees are at the very heart of what we do: \n\n • UK & Ireland's premier AWS, Microsoft & Oracle partner \n, • 3300+ strong, €350/£300m revenue business \n, • 10+ years as a Great Place to Work in Ireland & UK \n, • Best Workplace for Women in the UK & Ireland by GPTW \n, • Best Workplace for Wellbeing in the UK by GPTW \n\n We’re a core values [link to values] driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you! \n Job Description \n Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. \n We are looking for a skilled and results-oriented Onsite Support Analyst based in Belfast, working remotely and supporting customers in Dublin and London. Occasional travel to customer sites will be required, when not providing remote support. \n Your responsibilities will include delivering prompt and professional assistance to resolve IT-related challenges, enabling your colleagues and customers to remain productive and achieve their goals. With a strong focus on delivering exceptional customer service, you will apply your technical expertise to ensure a dependable IT infrastructure. Whether addressing first-level issues, escalating complex problems, or performing maintenance tasks, you will be dedicated to maintaining an efficient and seamless IT environment. \n The ideal candidate will play a pivotal role in resolving advanced technical issues within Azure, AWS, Microsoft Office, and Windows service environments. This position requires in-depth knowledge of cloud technologies, outstanding problem-solving abilities, and a commitment to providing unparalleled support. \n Attendance at the relevant Version 1 office will be expected on an ad-hoc basis. \n Key Responsibilities: \n\n • Serve as the first point of contact for technical support via phone, email, or chat.\n, • Log and manage incidents, service requests, and queries in the ServiceNow ITSM or Customer systems.\n, • Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, Audio Visual, and network problems.\n, • Ensure timely resolution of incidents in line with Service Level Agreements (SLAs).\n, • Maintain accurate documentation of incidents, resolutions, and troubleshooting steps.\n, • Contribute to the development and maintenance of the IT knowledge base.\n, • Deliver excellent customer service and build strong relationships with end-users.\n, • Monitor system performance and identify potential issues proactively.\n, • Conduct routine health checks of systems, applications, and networks to ensure optimal performance.\n, • Monitor and manage system alerts to address potential issues before they escalate.\n, • Set up and configure new laptops, mobile devices, and peripherals.\n, • Liaise with 3rd party suppliers (i.e. Couriers, Vendors)\n, • Manage user accounts, permissions, and access rights.\n, • Install, update, and patch software applications according to company policy.\n, • Maintain inventory of IT equipment and manage equipment lifecycle.\n, • Perform scheduled maintenance, such as software updates, patch installations, and backups.\n, • Support audio/visual equipment for meeting rooms and company events.\n, • Collaborate with other IT teams to address complex or recurring problems.\n, • Test business continuity measures, including disaster recovery plans, to ensure readiness.\n, • Review and refine service desk documentation and processes regularly for efficiency and accuracy.\n, • Participate in IT projects, such as system upgrades or deployments, when required.\n, • Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. \n, • Participate in ongoing training and development to stay current with IT trends and technologies.\n, • Package and deploy routine security updates.\n\n Remote support with occasional travel to customer sites in Dublin and London \n Full time position – 08:00hrs to 18:00hrs working days except Bank Holidays. Covering early and late support hours on local rota. Working from Home or Version 1 office when not on Customer site. \n Qualifications \n Skills, Education & Qualifications: \n\n • Minimum of 2-5 years of experience in deskside support.\n, • Strong customer service orientation with excellent communication skills.\n, • Ability to explain technical concepts to non-technical users.\n, • Experience with service desk management tools (e.g., ServiceNow).\n, • Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred.\n, • Strong communication, interpersonal, and problem-solving abilities.\n, • Customer-focused mindset with a commitment to delivering high-quality support.\n, • Strategic thinking and decision-making.\n, • Ability to manage multiple priorities and meet deadlines.\n, • Adaptability to evolving technologies and processes.\n, • Strong analytical and reporting skills.\n, • Strong understanding of IT infrastructure, systems, and troubleshooting methodologies.\n, • Operating Systems: Expertise in Windows, macOS, and mobile OS platforms (Android/iOS)\n, • Hardware & Software Troubleshooting: Diagnosing and resolving complex issues across desktops, laptops, peripherals, and enterprise applications\n, • Cloud & Virtualisation: Proficiency in Azure, AWS, VMware, and Citrix environments, including virtual desktop infrastructure (VDI) and cloud-based endpoint management\n, • Networking: Strong understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls; often CCNA or equivalent certified\n, • Security & Compliance: Familiarity with endpoint protection tools (e.g. Sophos, Carbon Black), patching cycles, encryption, and identity/access management\n, • Automation & Scripting: Experience with PowerShell, Bash, or Python for automating tasks and managing configurations\n, • Application Packaging: Microsoft Intune: Knowledge and experience associated with Patch My PC, Windows Installer (MSI), PowerShell Scripting, InstallShield / WiX Toolset / AdminStudio, Linux & macOS, Mobile Platforms (iOS/Android), Active Directory & Group Policy\n, • Experience with remote support tools.\n, • Proficiency in Azure Active Directory and Group Policy Support.\n, • Ability to lift and transport equipment.\n, • Mobility to access various office areas, including under desks and in server/Comms rooms.\n, • May require occasional after-hours support for critical issues or scheduled maintenance.\n\n Additional Information \n Why Version 1? \n At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. \n\n • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits\n, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme\n, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance\n, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme\n, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies\n, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat\n, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.\n, • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.\n\n And many more exciting benefits… drop us a note to find out more. \n Version 1 is an equal opportunities employer. \n \n We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. \n \n We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially. \n Video links: \n https://www.youtube.com/watch?v=F_d3ELTH5zo \n [EM1]Please add the email address for the lead recruiter

hackajob is collaborating with Version 1 to connect them with exceptional professionals for this role. \n Company Description \n Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. \n We’re an award-winning employer reflecting how our employees are at the very heart of what we do: \n\n • UK & Ireland's premier AWS, Microsoft & Oracle partner \n, • 3300+ strong, €350/£300m revenue business \n, • 10+ years as a Great Place to Work in Ireland & UK \n, • Best Workplace for Women in the UK & Ireland by GPTW \n, • Best Workplace for Wellbeing in the UK by GPTW \n\n We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. \n Job Description \n\n • Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to 20:00hrs. Late shift: GMT 20:00hrs to 08:00hrs. Early shifts in the local office. Late shifts work from home.\n, • Shift Allowance -10% on top of base salary \n \n\n Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. \n We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst. \n As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Your role is to provide timely and professional assistance to resolve IT-related issues, helping your colleagues and our customers stay productive and meet their objectives. You take pride in delivering excellent customer service, applying your technical expertise, and ensuring a reliable IT infrastructure. Whether handling first-level queries or escalating more complex challenges or performing maintenance activities, you are committed to maintaining a smooth and efficient IT environment. \n The successful candidate will play a critical role in managing and resolving complex technical issues within our Azure, AWS, Microsoft Office, and Windows service environments. This role demands a strong understanding of cloud technologies, exceptional problem-solving skills, and the ability to provide exceptional support to our clients. \n Key Responsibilities: \n\n • Serve as the first point of contact for technical support via phone, email, or chat.\n, • Log and manage incidents, service requests, and queries in the ticketing system.\n, • Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, and network problems.\n, • Escalate unresolved issues to higher support levels or specialized teams as needed.\n, • Provide support for user account management, such as password resets and access requests.\n, • Ensure timely resolution of incidents in line with Service Level Agreements (SLAs).\n, • Maintain accurate documentation of incidents, resolutions, and troubleshooting steps.\n, • Contribute to the development and maintenance of the IT knowledge base.\n, • Deliver excellent customer service and build strong relationships with end-users.\n, • Monitor system performance and identify potential issues proactively.\n, • Collaborate with other IT teams to address complex or recurring problems.\n, • Participate in IT projects, such as system upgrades or deployments, when required.\n, • Conduct routine health checks of systems, applications, and networks to ensure optimal performance.\n, • Perform scheduled maintenance, such as software updates, patch installations, and backups.\n, • Monitor and manage system alerts to address potential issues before they escalate.\n, • Review and refine service desk documentation and processes regularly for efficiency and accuracy.\n, • Test business continuity measures, including disaster recovery plans, to ensure readiness.\n, • Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. \n, • Participate in ongoing training and development to stay current with IT trends and technologies.\n, • Flexibility to work in a rotating shift pattern, including nights, weekends, and holidays.\n\n Qualifications \n Skills, Education & Qualifications: \n\n • Minimum of 2-5 years of experience in IT support\n, • Experience in a service desk support role.\n, • Strong understanding of IT infrastructure, systems, and troubleshooting methodologies.\n, • Experience with service desk management tools (e.g., ServiceNow).\n, • Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred.\n, • Strong communication, interpersonal, and problem-solving abilities.\n, • Customer-focused mindset with a commitment to delivering high-quality support.\n, • Strategic thinking and decision-making.\n, • Ability to manage multiple priorities and meet deadlines.\n, • Adaptability to evolving technologies and processes.\n, • Strong analytical and reporting skills.\n, • Proficiency in Microsoft Office 365 Support.\n, • Knowledge of AWS and Azure fundamentals.\n, • Proficiency in Active Directory and Group Policy Support\n, • Technical proficiency in Windows Server and Linux (preferable) operating systems.\n\n Additional Information \n Why Version 1? \n At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. \n\n • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits \n, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme \n, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance \n, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme \n, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies \n, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat \n, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. \n, • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. \n\n And many more exciting benefits… drop us a note to find out more. \n Version 1 is an equal opportunities employer. \n We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. \n We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. \n Video links: https://www.youtube.com/watch?v=F_d3ELTH5zo

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Lead EDM Support Consultant, you’ll be part of a collaborative and fast-paced support team delivering post-deployment services and ongoing support to our global EDM customers. The team environment is built around shared ownership, continuous learning, and supporting one another while managing customer interactions, system updates, and issue resolution in line with agreed SLAs. \n This role blends customer-facing consulting with hands-on solution support, giving you exposure to real-world challenges across a diverse client base. You’ll work closely with customers to understand their needs, investigate and troubleshoot issues, and provide clear, pragmatic solutions, while also collaborating with internal teams such as product, engineering, and delivery. You’ll take ownership of support requests end-to-end, balancing responsiveness with quality and helping customers get ongoing value from their EDM solution. \n Beyond day-to-day support, you’ll contribute to knowledge sharing, process improvement, and the evolution of the EDM support offering, helping shape how the team operates as it scales. The support environment at Kainos values curiosity, accountability, and teamwork, offering opportunities to grow your technical skills, deepen your Workday expertise, and make a tangible impact for both customers and colleagues \n Key Responsibilities \n\n • Provide configuration, troubleshooting, and advisory EDM support to customers post-deployment. \n, • Deliver services within agreed SLAs, ensuring high customer satisfaction. \n, • Manage and prioritise incoming requests, identifying root causes and resolving issues effectively. \n, • Manage Team Utilization and ensuring support Consultants maintain efficiency and remain effective. \n, • Maintaining regular 1-1s with support team consultants and acting as first point of contact for work or personal concerns. \n, • Ensuring Support Team consultants are supported in achieving departmental goals, KPI’s and OKR’s \n, • Maintaining regular 1-1s with support team consultants and acting as first point of contact for an work or personal concerns. \n, • Support recurring releases and deployments, helping customers adopt new features and updates. \n, • Work collaboratively across internal Support Teams. \n, • Contribute to knowledge base development to support internal learning and customer self-service by documenting complex troubleshooting steps and solutions. \n, • Working with Service Managers to ensure compliance with data security, privacy, and governance standards in all configurations and processes. \n, • Help support Service Managers with customer transfers into Live-Support \n, • Serve as a point of contact for supporting Service Managers in handling and resolving customer escalations. \n\n Minimum (Essential) Requirements: \n\n • Very Strong customer focus and some experience in a customer-facing role, consulting environment. Willing to understand customer needs and build relationships. Able to understand when to escalate issues when appropriate.\n, • Very strong understanding of Workday products either/or HCM/Financials/Payroll as well as any specialist Capability. \n, • Ability to manage competing priorities and resolve issues independently. \n, • Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation. \n, • Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervision \n, • Able to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail. \n, • A proactive, solutions-oriented mindset, with a desire to continuously learn and grow. \n, • Aware of the importance of confidentiality and non-disclosure policies and/or agreements and always ensures security of information. \n, • Very strong sense of commerciality and a strong holistic view of EDM \n, • Strong desire to mentor others and able to give both positive and constructive feedback to others. \n\n Desirable Skills \n\n • Workday certification in HCM, Payroll, or Financials. \n, • Awareness of ITIL, ISO20000 principles and best practices \n, • Experience with JIRA Service Desk \n, • Experience in a Support environment or post deployment services \n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Version 1 to connect them with exceptional professionals for this role. \n Company Description \n Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. \n We’re an award-winning employer reflecting how our employees are at the very heart of what we do: \n\n • UK & Ireland's premier AWS, Microsoft & Oracle partner \n, • 3300+ strong, €350/£300m revenue business \n, • 10+ years as a Great Place to Work in Ireland & UK \n, • Best Workplace for Women in the UK & Ireland by GPTW \n, • Best Workplace for Wellbeing in the UK by GPTW \n\n We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. \n Job Description \n Job Description: \n We are seeking a highly skilled Senior Python Support Engineer with strong development expertise and a solid background in production support. This role combines hands-on Python development with operational support responsibilities, ensuring the reliability, scalability, and continuous improvement of critical systems. \n The ideal candidate will have deep experience in Python development, support and incident management, modern delivery methodologies, cloud platforms, and front-end JavaScript technologies. \n Key Responsibilities \n Production Support & Operations \n\n • Provide L2/L3 support for Python-based applications in production environments\n, • Monitor system performance, troubleshoot incidents, and perform root cause analysis\n, • Drive incident resolution, problem management, and continuous service improvement\n, • Implement and enhance monitoring, logging, and alerting solutions\n\n Python Development \n\n • Design, develop, and maintain scalable applications using Python\n, • Write clean, maintainable, and well-tested code following best practices\n, • Contribute to architecture decisions and technical design\n, • Optimize performance and improve application efficiency\n\n Delivery & Methodologies \n\n • Work within Agile / Scrum / DevOps delivery models\n, • Contribute to CI/CD pipeline implementation and optimisation\n, • Support automated testing, code reviews, and release processes\n, • Collaborate closely with cross-functional teams (Dev, QA, Ops, Product)\n\n Cloud & Infrastructure \n\n • Design and support solutions deployed on cloud platforms such as: \n \n, • AWS, and Azure\n \n, • Work with modern containerisation and orchestration tools: \n \n, • Docker, Kubernetes\n \n, • Manage infrastructure as code (e.g., Terraform, ARM, CloudFormation)\n, • Ensure security, scalability, and resilience of cloud-based systems\n\n Front-End Development \n\n • Develop or support UI components using modern JavaScript frameworks (e.g., React and Angular)\n, • Collaborate with UX/UI teams to improve user experience\n, • Ensure seamless integration between front-end and back-end systems\n\n Qualifications \n Required Skills & Experience \n\n • Strong hands-on experience with Python (5+ years preferred)\n, • Proven experience in application support / production support environments\n, • Experience with REST APIs, microservices architecture, and integration patterns\n, • Solid understanding of software development lifecycle (SDLC) and Agile practices\n, • Experience with cloud platforms (AWS, Azure, or GCP)\n, • Proficiency in JavaScript and at least one modern front-end framework\n, • Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps)\n, • Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK, Splunk)\n, • Strong debugging, troubleshooting, and analytical skills\n\n Desirable / Nice to Have \n\n • Experience with event-driven architectures (Kafka, RabbitMQ)\n, • Knowledge of database technologies (SQL and NoSQL)\n, • Certification in ITIL \n, • Experience in high-availability, enterprise-scale systems\n, • Certifications in cloud or Agile methodologies\n\n Soft Skills \n\n • Strong communication and stakeholder management skills\n, • Ability to work under pressure and handle critical incidents\n, • Proactive mindset with a focus on continuous improvement\n, • Team player with mentoring capability for junior engineers\n\n Additional Information \n Why Version 1? \n At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. \n\n • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits \n, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme \n, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance \n, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme \n, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies \n, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat \n, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. \n, • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. \n\n And many more exciting benefits… drop us a note to find out more. \n Version 1 is an equal opportunities employer. \n \n We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. \n \n We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially. \n Version 1 is an equal opportunities employer. \n We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. \n We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. \n Video links: \n https://www.youtube.com/watch?v=F_d3ELTH5zo

• Role: British Sign Language (BSL) Interpreters required!, • Start date: August 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: 16 hour permanent shift available, • Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Product Support EngineerUp to 46,350 + Benefits.Belfast, office based This role is Nights only working 4 shifts (Normally Mon to Thu), 11 hour shifts with a 1 hour break for 40 hours per week.Expected shifts times: 15:00 - 02:00About usG4S is a global company operating across 120 countries, employing over 650,000 people across the world. You can find more about us here; We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. G4S are looking to recruit a dedicated Product Support Engineer based out of our Belfast office.What will you be doingTo provide system programming and commissioning services, in line with pre-planned roll out plans across Access Control, CCTV, Intruder Alarm, Intercom and Body Worn Camera on the sites that are hosted within the ARC in conjunction with the site based installation team acting on configuration information provided by the installation teams.To provide ‘go live’ support to the installation / commissioning teams to carry out all necessary acceptance testing in order to prove a system is fully operational and compliant with the agreed test plan.Provide technical reference services (i.e. technical manual lookup) to field based Project engineers on a range of 3 rd party Access Control, CCTV, Intruder Alarm, and Intercom Systems.To provide a testing service for new remotely viewable CCTV systems and ensure that they perform in line with required parameters to allow a customer system to be successfully monitored in accordance with BS8418Keep up-to-date with various 3 rd party technology products. This may involve self-learning and a willingness to participate in internal and/or external training courses which may involve out of hours working.To provide clear, well written technical documentation for a variety of purposes.To maintain accurate and timely records of all technical issues in the company fault recording system.What we are looking forPrevious experience of working at an engineering level with Access Control Systems, Intruder Alarms and / or CCTV systemsPrevious experience of offering over the phone & remote diagnosticsGood level of PC skillsUnderstanding of electrical / electronics (relays,voltage, current, etc.)Ability to communicate technical subject matter to technically capable engineersAble to work on own and in a team environment.Share information with the team.Good time management skills; able to meet project deadlines.Ability to write clear, well structured reports and instructions.Highly organized with the ability to find field reference material quickly and pull out the required information in a concise manner.There is also some must havesMust be able to pass BS7858 screening.Clean full UK driving license, with no more than 6 points.Enhanced DBS.Some government sites will require further screening. What are the benefits of working with G4SSalary up to 46,350 (DOE)Great pension.25 days holiday plus 8 bank holidays.Life assurance scheme.Extensive further product & H&S training.Perks at work scheme.Career progression.You will need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.In 2021, G4S, a London-based global security company, was acquired by Allied Universal, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you. For more information, please visit or .Total workforce includes employees and subcontractors

Advancing People are recruiting for a permanent remote working Insurance Complaints Team Lead to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. \n To be considered for this Complaints Team Lead role you MUST have at least 5 years Insurance Team Lead experience in one of: \n Complaints / Fraud / Quality Assurance \n You can live anywhere within the UK. \n Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. \n We are looking for an experienced Team Leader to join a talented Claims Department. This person will lead a team of expert Technical Claims Handlers, covering Complaints, Fraud, Quality Assurance, Recoveries and Payment Controls. \n This role is ideal for an experienced Insurance Complaints Team Lead who wants to build their career at a company that rewards performance, who is hungry to learn and grow fast with the business. \n The Role: \n\n • Line management of a team of Technical Claims Handler, including all HR and Performance management\n, • Drive top performance and KPI achievement in your team\n, • Claims workflow allocation and capacity planning to achieve high productivity and quality results\n, • Quality Assurance checks and coaching to improve quality of technical claims team output\n, • Maintain detailed and robust oversight of the technical claims portfolio, including the escalation of any risks\n\n The Person: \n\n • A minimum of 5 years' experience in an Insurance Claims Leadership Role managing +8 Direct Reports\n, • A minimum of 5 years' experience in at least one of: Complaints / Fraud / Quality Assurance\n, • Previous experience leading in a start-up high-growth company\n, • Deep expertise claims handling and insurance best practices\n, • Ability to use data to drive understanding and decision making\n, • Experience coaching colleagues to achieve improved quality and productivity\n, • Ability to inspire and achieve top performance from your team\n, • Highly organised and able to self-prioritise workload for the benefit of business and customer\n, • A team player, always willing to support colleagues to achieve the right results\n\n This is a rare full time Permanent position offering an annual salary of up to £55,000 + 15% Bonus + Equity, as well as very attractive company benefits. \n The role offers full flexibility to work from home - remote working 5 days a week (100% of the time). \n Advancing People - The Recruitment Specialist \n Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency. \n

Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 4000+ strong, 450/400m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionAbout the roleWe're looking for a Presales Consultant to join a growing commercial team. You will play a key role in supporting strategic sales initiatives, developing compelling responses, and contributing to the successful delivery of solutions for both existing and prospective clients. The team works closely with customers, partners, and delivery practices to secure and execute business opportunities.What you'll doLead smaller RFx responses end-to-end; support senior team members on larger strategic opportunities.Coordinate and produce high-quality proposals, RFx responses, and presentations under deadline pressure.Develop case studies, solution descriptions, and value propositions tailored to specific client needs.Map client stakeholder landscapes, identifying decision-makers, influencers, and blockers, to position solutions effectively.Analyse competitor positioning and feed relevant insights into deal strategy.Participate in client workshops, solution demonstrations, and oral presentations.Track win conversion across your opportunities and actively work to improve win rate.Help shape how we use AI in presales, identifying where automation and AI tooling can sharpen quality and speed.Collaborate across account management, project delivery, and technology partner teams.QualificationsExperience in IT services or technology consulting environments.Proven proposal-writing ability, you can own a document from blank page to submission.Strong written and verbal communication skills; confident with senior stakeholders.Advanced MS Office skills (Word, PowerPoint, Excel).Organised, deadline-driven, and comfortable managing several workstreams at once.Commercial awareness, you understand how deals are structured and why clients buy.Analytical mindset, comfortable interpreting market data and competitive intelligence to sharpen a bid.Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits… drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact Nai.Bruce@Version1.com at Version 1. We will consider all requests carefully, respectfully and confidentially. Nai.Bruce@version1.com #LI-NS1SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do:UK & Ireland's premier AWS, Microsoft & Oracle partner3300+ strong, 350/300m revenue business10+ years as a Great Place to Work in Ireland & UKBest Workplace for Women in the UK & Ireland by GPTWBest Workplace for Wellbeing in the UK by GPTWWe’re a core values core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you.Job DescriptionPurpose of role Drive AWS infrastructure and application migration waves from initial design through to execution, ensuring technical solutions are robust and aligned with programme objectives. Discovery work is a critical part of this role, so candidates must demonstrate strong experience here.Key responsibilities Lead the end to end design of AWS migration solutions, covering both infrastructure and application layers. Run discovery exercises using tools such as AWS Application Discovery Service or AWS Migration Hub to assess current state environments, dependencies, and risks ahead of migration. Translate discovery findings into AWS migration designs and wave plans, selecting appropriate migration strategies (rehost, replatform, refactor) for each workload. Design target state architectures on AWS, covering compute, storage, networking, and security. Work alongside delivery and project managers to align technical approach with programme timelines. Support execution of migration waves using tools such as AWS MGN, DMS, or Application Migration Service, resolving technical issues as they arise. Produce architecture documentation and design artefacts to support governance and sign off. Liaise with security, change, and transition teams to ensure migration designs meet organisational and AWS Well Architected requirements.QualificationsRequired experience Proven track record driving AWS migration waves from design through execution. Strong AWS infrastructure experience, including VPC design, EC2, networking, and storage services. Strong application experience, including understanding of application dependencies and integration points within AWS environments. Hands on discovery experience is essential, this is not optional for the role. Experience working across multiple migration waves in a programme setting. Working knowledge of AWS migration tooling (MGN, DMS, Application Discovery Service, Migration Hub).Desirable experience AWS certification (Solutions Architect Associate or Professional preferred). Experience working within large scale transformation or migration programmes. Familiarity with AWS Well Architected Framework. Familiarity with governance frameworks and change processes (RFCs, RAID logs).Skills and attributes Strong analytical and problem solving skills. Ability to communicate technical detail clearly to both technical and non technical stakeholders. Comfortable working under pressure across multiple concurrent workstreams. Strong documentation skills.Additional InformationAt Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. 24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1’s Annual Excellence Awards & quarterly Star Awards. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits… drop us a note to find out more. Version 1 is an equal opportunities employer We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. #LI-SS1SummaryType: Full-timeFunction: ConsultingExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Deployment EngineerLocation: Belfast (Field Based)Base Site: Knockbracken Healthcare Park, Belfast BT8 6SQRate: £14.35 per hourVetting: Access NI Basic RequiredWe are seeking a Deployment Engineer to support a large-scale IT deployment programme across the Northern Ireland Health & Social Care environment.You will be responsible for installing, configuring and deploying desktop and laptop devices, supporting end users and ensuring equipment is delivered and installed to a high standard.This is a customer-facing role offering the opportunity to work across a variety of healthcare locations whilst contributing to an important technology transformation programme.Key ResponsibilitiesInstall and deploy desktop and laptop devices.Provide end-user support and technical assistance.Travel between customer locations as required.Support remote workers and customer sites.Complete deployment activities in line with project schedules.Work within agreed service levels and performance targets.Deliver a professional customer experience at all times.About YouYou will have:Previous experience within IT deployment, desktop support or field engineering.Strong hardware installation and troubleshooting skills.Excellent customer service and communication abilities.The ability to work independently across customer environments.A flexible approach to travel and site-based working.What's on Offer?£14.35 per hour.Field-based role supporting healthcare customers.Opportunity to gain experience within a major public sector IT programme.Quick application and onboarding process.If this sounds like the role for you - apply now!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ

Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Workday Financial Reporting and Accounting Lead, you'll work in a team to implement and configure enterprise-scale Workday solutions for our global customer base, typically leading a project workstream.You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable. You'll provide excellent guidance to customers, understanding their business and requirements. You'll support more junior members of the team and share your knowledge with them.You will be responsible for driving customer transformation in their Workday experience through the revision and creation of Workday reports and analytical tools based on both customer requirements and our own capability best practices.You will have experience in the following areas: Advanced, Matrix and Composite Reporting, Dashboards, Discovery Boards, Slides and Worksheets. This role is vital in transforming customers' Workday data into information that can drive their business decisions.What we are looking for:Financial Accounting certificationWorkday Advanced Reporting certificationWorkday Advanced, Matrix, and Composite Reporting Experience is essential to this roleSolid understanding of Workday products (HCM/Payroll/Financials) as well as any specialist capability. Financials experience is preferred.Strong customer orientation, with experience in a customer-interacting, advisory environment.Ability to understand customer needs and build relationships. Able to understand when to escalate issues.Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation.Good commercial awareness and sound understanding of project and business dynamicsCapable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervisionAble to plan own workload and meet deadlinesSome consulting skills e.g., presenting, participating in workshops, explaining functionality or solutions to customersAble to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detailAware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all timesAwareness of the Kainos story and wider business offeringAwareness of company strategy and how to support itCapable of suggesting enhancements in tools and/or processes to benefit the practiceWilling to learn in depth about relevant subject matter e.g., international regulatory requirementsAble to rotate through various Workday delivery services, specifically Consulting and Application Management ServicesFor Application Management Services, able to deliver work to meet defined Service Level AgreementsAble, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)Nice to have:Procurement (P2P) and Supplier Accounts certificationExperience in post deployment servicesEmbracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.TPBN1_UKTJ

Were Hiring! Final Mile Territory Manager BelfastWere hiring Fixed Term Territory Managers at our Madden Delivery Unit to help support our busiest time of the yearLocation: MaddenHours: Full-time hours any 5 days over 7 Monday to SundayStart date: Immediate starts through to Jan 2027Contract: Fixed term, full time contracts.Ready to Lead, Inspire, and Keep the Final Mile Moving?If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time.About the RoleAs a Final Mile Territory Manager , youll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. Youll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams.This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency, and site safety every single day.Responsibilities as a Final Mile Territory ManagerOwn service, cost, and performance across your Delivery Unit(s)Ensure consistent, compliant, on-time parcel flow and courier coverageAnalyse digital dashboards and Service Tracker to identify and resolve risksBuild strong relationships with EBPs, couriers, support teams, and unionsLead budget management with a focus on cost leadership and efficiencyDrive continuous improvement and proactive planning across all operationsTo Be Successful in This Role You Will Require the FollowingQualifications:Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit)Knowledge & Experience:Knowledge of the self-employed courier modelPrevious experience working in a customer-focused industry within a fast-paced operational roleStrong planning and organisational experienceTechnical & People Skills:Analytical mindset with the ability to prioritise effectivelyAbility to empower teams with appropriate oversight and support recruitment/interview activity when requiredStrong communicator across a dispersed workforceIT proficient, including experience with digital dashboardsInterested? Heres What Youll Need to SucceedA strong analytical mindset with the ability to prioritise effectivelyExperience managing operational performance in a fast-paced environmentExcellent communication skills across dispersed or remote teamsAbility to motivate, influence, and engage multiple stakeholdersConfident using digital dashboards, apps, and operational toolsSolid organisational and planning skills especially when working across multiple sitesIf youre motivated by building, shaping and delivering growth in a fast-moving commercial logistics environment, wed like to hear from you.TPBN1_UKTJ

Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Lead EDM Support Consultant , you'll be part of a collaborative and fast-paced support team delivering post-deployment services and ongoing support to our global EDM customers. The team environment is built around shared ownership, continuous learning, and supporting one another while managing customer interactions, system updates, and issue resolution in line with agreed SLAs.This role blends customer-facing consulting with hands-on solution support , giving you exposure to real-world challenges across a diverse client base. You'll work closely with customers to understand their needs, investigate and troubleshoot issues, and provide clear, pragmatic solutions, while also collaborating with internal teams such as product, engineering, and delivery. You'll take ownership of support requests end-to-end, balancing responsiveness with quality and helping customers get ongoing value from their EDM solution.Beyond day-to-day support, you'll contribute to knowledge sharing, process improvement, and the evolution of the EDM support offering , helping shape how the team operates as it scales. The support environment at Kainos values curiosity, accountability, and teamwork, offering opportunities to grow your technical skills, deepen your Workday expertise, and make a tangible impact for both customers and colleaguesKey ResponsibilitiesProvide configuration, troubleshooting, and advisory EDM support to customers post-deployment.Deliver services within agreed SLAs, ensuring high customer satisfaction.Manage and prioritise incoming requests, identifying root causes and resolving issues effectively.Manage Team Utilization and ensuring support Consultants maintain efficiency and remain effective.Maintaining regular 1-1s with support team consultants and acting as first point of contact for work or personal concerns.Ensuring Support Team consultants are supported in achieving departmental goals, KPI's and OKR'sMaintaining regular 1-1s with support team consultants and acting as first point of contact for an work or personal concerns.Support recurring releases and deployments, helping customers adopt new features and updates.Work collaboratively across internal Support Teams.Contribute to knowledge base development to support internal learning and customer self-service by documenting complex troubleshooting steps and solutions.Working with Service Managers to ensure compliance with data security, privacy, and governance standards in all configurations and processes.Help support Service Managers with customer transfers into Live-SupportServe as a point of contact for supporting Service Managers in handling and resolving customer escalations.Minimum (Essential) Requirements:Very Strong customer focus and some experience in a customer-facing role, consulting environment. Willing to understand customer needs and build relationships. Able to understand when to escalate issues when appropriate.Very strong understanding of Workday products either/or HCM/Financials/Payroll as well as any specialist Capability.Ability to manage competing priorities and resolve issues independently.Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation.Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervisionAble to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail.A proactive, solutions-oriented mindset, with a desire to continuously learn and grow.Aware of the importance of confidentiality and non-disclosure policies and/or agreements and always ensures security of information.Very strong sense of commerciality and a strong holistic view of EDMStrong desire to mentor others and able to give both positive and constructive feedback to others.Desirable SkillsWorkday certification in HCM, Payroll, or Financials.Awareness of ITIL, ISO20000 principles and best practicesExperience with JIRA Service DeskExperience in a Support environment or post deployment servicesEmbracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.TPBN1_UKTJ

Company DescriptionAt AECOM we provide Asset Management Services across the asset and project lifecycle and across geographies. By taking an outcomes and customer focused, whole-of life approach, we support clients make decisions, supporting all stages from deficiency identification to analysis, sustainability, project development, capital planning, supporting policy development and budget modelling. We help clients manage their total cost of ownership effectively. By addressing sustainability and resiliency, we ensure our clients meet the challenges of their assets lifecycle.Work with Us. Change the World.Job DescriptionThe vision of the Asset Management practice, within the Advisory Business Line, is of partnering with our clients to optimise and improve their business performance by offering integrated asset lifecycle and information management, risk and reliability improvement services. As such the role will support the successful delivery, profitability and strategic growth of our asset management services. This could include sectors such as Transport, Defence, Water, etc. This position will also provide the opportunity to develop your technical delivery and business development skills.How you’ll make a differenceLead client interactions and project delivery, including opportunities and bids, while providing expert advice on asset management and change management processes.Develop strategic, tactical and operational documents, such as Asset Management Plans, Asset Lifecycle Plans, Inspection and Maintenance Plans, and Strategic Asset Management Plans (SAMPs)Manage project delivery and client relationships, ensuring quality deliverables and timely project completion.Support business development initiatives that strengthen client relationships and drive revenue growth.Mentor and guide team members while fostering a collaborative environment.QualificationsThe qualities that help you thriveThe following qualifications and experience are highly desired, but if you don’t tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.Experience: between 8 to 15 years in asset lifecycle management, project delivery with a proven record of building strong client relationships, and (optional) experience in condition assessmentSkills: Strong written and verbal communication skills, commercial acumen, and the ability to think strategically and tactically.Knowledge: A solid understanding of asset management practices, frameworks, and relevant standards, with the ability to develop innovative strategies and problem solve.Leadership: Experience in coaching and mentoring project teams, promoting a culture of quality and timely delivery.Additional InformationWhy you’ll love working with us Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work optionsPurchase up to 6 weeks additional annual leave per year Swap public holidays – swap Easter or other holidays for ones that suit you betterContinuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunitiesReady to push the limits of what’s possible?We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.Learn more about life at AECOM:LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders — past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: https://aecom.com/au/our-vision-for-reconciliation/.About AECOMAECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.SummaryType: Full-timeFunction: EngineeringExperience level: AssociateIndustry: Construction

Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values [link to values] driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers.We are looking for a skilled and results-oriented Onsite Support Analyst based in Belfast, working remotely and supporting customers in Dublin and London. Occasional travel to customer sites will be required, when not providing remote support.Your responsibilities will include delivering prompt and professional assistance to resolve IT-related challenges, enabling your colleagues and customers to remain productive and achieve their goals. With a strong focus on delivering exceptional customer service, you will apply your technical expertise to ensure a dependable IT infrastructure. Whether addressing first-level issues, escalating complex problems, or performing maintenance tasks, you will be dedicated to maintaining an efficient and seamless IT environment.The ideal candidate will play a pivotal role in resolving advanced technical issues within Azure, AWS, Microsoft Office, and Windows service environments. This position requires in-depth knowledge of cloud technologies, outstanding problem-solving abilities, and a commitment to providing unparalleled support.Attendance at the relevant Version 1 office will be expected on an ad-hoc basis.Key Responsibilities:Serve as the first point of contact for technical support via phone, email, or chat.Log and manage incidents, service requests, and queries in the ServiceNow ITSM or Customer systems.Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, Audio Visual, and network problems.Ensure timely resolution of incidents in line with Service Level Agreements (SLAs).Maintain accurate documentation of incidents, resolutions, and troubleshooting steps.Contribute to the development and maintenance of the IT knowledge base.Deliver excellent customer service and build strong relationships with end-users.Monitor system performance and identify potential issues proactively.Conduct routine health checks of systems, applications, and networks to ensure optimal performance.Monitor and manage system alerts to address potential issues before they escalate.Set up and configure new laptops, mobile devices, and peripherals.Liaise with 3rd party suppliers (i.e. Couriers, Vendors)Manage user accounts, permissions, and access rights.Install, update, and patch software applications according to company policy.Maintain inventory of IT equipment and manage equipment lifecycle.Perform scheduled maintenance, such as software updates, patch installations, and backups.Support audio/visual equipment for meeting rooms and company events.Collaborate with other IT teams to address complex or recurring problems.Test business continuity measures, including disaster recovery plans, to ensure readiness.Review and refine service desk documentation and processes regularly for efficiency and accuracy.Participate in IT projects, such as system upgrades or deployments, when required.Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and development to stay current with IT trends and technologies.Package and deploy routine security updates.Remote support with occasional travel to customer sites in Dublin and LondonFull time position – 08:00hrs to 18:00hrs working days except Bank Holidays. Covering early and late support hours on local rota. Working from Home or Version 1 office when not on Customer site.QualificationsSkills, Education & Qualifications:Minimum of 2-5 years of experience in deskside support.Strong customer service orientation with excellent communication skills.Ability to explain technical concepts to non-technical users.Experience with service desk management tools (e.g., ServiceNow).Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred.Strong communication, interpersonal, and problem-solving abilities.Customer-focused mindset with a commitment to delivering high-quality support.Strategic thinking and decision-making.Ability to manage multiple priorities and meet deadlines.Adaptability to evolving technologies and processes.Strong analytical and reporting skills.Strong understanding of IT infrastructure, systems, and troubleshooting methodologies.Operating Systems: Expertise in Windows, macOS, and mobile OS platforms (Android/iOS)Hardware & Software Troubleshooting: Diagnosing and resolving complex issues across desktops, laptops, peripherals, and enterprise applicationsCloud & Virtualisation: Proficiency in Azure, AWS, VMware, and Citrix environments, including virtual desktop infrastructure (VDI) and cloud-based endpoint managementNetworking: Strong understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls; often CCNA or equivalent certifiedSecurity & Compliance: Familiarity with endpoint protection tools (e.g. Sophos, Carbon Black), patching cycles, encryption, and identity/access managementAutomation & Scripting: Experience with PowerShell, Bash, or Python for automating tasks and managing configurationsApplication Packaging: Microsoft Intune: Knowledge and experience associated with Patch My PC, Windows Installer (MSI), PowerShell Scripting, InstallShield / WiX Toolset / AdminStudio, Linux & macOS, Mobile Platforms (iOS/Android), Active Directory & Group PolicyExperience with remote support tools.Proficiency in Azure Active Directory and Group Policy Support.Ability to lift and transport equipment.Mobility to access various office areas, including under desks and in server/Comms rooms.May require occasional after-hours support for critical issues or scheduled maintenance.Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profitsStrong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programmeFlexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balanceFinancial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount schemeEmployee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policiesEducational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red HatReward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.And many more exciting benefits… drop us a note to find out more.Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially.Video links:[EM1]Please add the email address for the lead recruiterSummaryType: Full-timeFunction: ConsultingExperience level: Mid-Senior LevelIndustry: Information Technology And Services

hackajob is partnering directly with Kainos to hire for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a Workday Integrations Consultant in Kainos, you'll work as part of a team of integration consultants on a project, supporting the successful delivery of integration solutions for the cloud based Workday HCM system. You'll work to document, implement, deploy and support integration solutions within a Workday implementation project. You will develop and share expert knowledge of the Workday product and integration platform toolset, as well as HCM / Financials business domain knowledge. You'll build strong relationships with our customers to understand their requirements, ensuring that the integration solution is aligned to their needs, fit for purpose and commercially viable. You'll also get involved in mentoring more junior team members in becoming skilled in Workday Integrations. MINIMUM (ESSENTIAL) REQUIREMENTS: • Proficiency with XML, XPath and XSLT, and be knowledgeable in an object-oriented programming language (preferably J2EE) - Workday Integrations Certified - Good understanding of cloud computing, web services and associated integration challenges - Good customer focus, with some experience in a client facing environment. Able to understand customer needs and build relationships. Able to understand when to escalate issues. - Some consulting skills e.g., presenting, participating in workshops, explaining functionality or solutions to customers - Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation. Proficient in use of English language. - Good commercial awareness and sound understanding of project and business dynamics - Awareness of the Kainos story and wider business offering - Awareness of company strategy and how to support it - Attention to detail - Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with limited supervision - Ability to plan own workload and meet deadlines - Able to apply all relevant standards and procedures to your own work, maintaining high quality and accuracy at all times - You will be aware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times - Willing to learn in depth about relevant subject matter i.e. regulations and practices internationally - Willing to travel to work with customers on site and to collaborate with colleagues from other offices - Able to come up with improvements in tools and/or processes to help the practice DESIRABLE: • Proficiency in other middleware/ integration platforms - Experience of designing workflows to solve business and technical problems. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. TPBN1_UKTJ

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.Main Purpose of the Role & Responsibilities:As a Post-Deployment Workday Compensation, and Advanced Compensation Consultant, you will be responsible for implementing and configuring enterprise-scale Workday solutions for our global customer base, with a focus on Compensation. You’ll collaborate closely with team members while also working independently to manage your own workload. Your ability to understand customer requirements and translate them into effective, tailored Workday solutions will be key to your success.Key Responsibilities:-Lead post-deployment activities for Workday Compensation implementations.-Configure and optimize Workday solutions based on customer needs.-Collaborate with internal teams and clients to ensure successful delivery.-Provide expert guidance and support in Compensation modules.-Contribute to continuous improvement initiatives within Kainos' Workday practice.What we are looking for:• Strong understanding of Workday (or other systems) products HCM as well as Compensation and Advanced Compensation• Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a customer• Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation. Sound ability to formally present to senior Client audiences• Strong commercial awareness and full understanding of project and business dynamics• Broad business and technology understanding and a good awareness of industry trends in either Human Resource management, Financials or Enterprise Resource Planning or Payroll• Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of Customer demands and Kainos commercials• Able to lead a functional workstream on a prime implementation throughout the full project lifecycle• Willing and able to act as a role model within the capability and mentor and/or line manage more junior consultants• Able to rotate through various Workday delivery services, specifically Consulting and Application Management ServicesNice to have:• Professional qualifications in your area of expertise• Workday certifications: Compensation and Advanced CompensationEmbracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.Job SummaryJob number: JR_18129Date posted : 2026-08-07Profession: WorkdayEmployment type: Full time

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Workday Financial Reporting and Accounting Lead, you’ll work in a team to implement and configure enterprise-scale Workday solutions for our global customer base, typically leading a project workstream. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable. You’ll provide excellent guidance to customers, understanding their business and requirements. You’ll support more junior members of the team and share your knowledge with them. You will be responsible for driving customer transformation in their Workday experience through the revision and creation of Workday reports and analytical tools based on both customer requirements and our own capability best practices. You will have experience in the following areas: Advanced, Matrix and Composite Reporting, Dashboards, Discovery Boards, Slides and Worksheets. This role is vital in transforming customers’ Workday data into information that can drive their business decisions. What we are looking for: Financial Accounting certification Workday Advanced Reporting certification Workday Advanced, Matrix, and Composite Reporting Experience is essential to this role Solid understanding of Workday products (HCM/Payroll/Financials) as well as any specialist capability. Financials experience is preferred. Strong customer orientation, with experience in a customer-interacting, advisory environment. Ability to understand customer needs and build relationships. Able to understand when to escalate issues. Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation. Good commercial awareness and sound understanding of project and business dynamics Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervision Able to plan own workload and meet deadlines Some consulting skills e.g., presenting, participating in workshops, explaining functionality or solutions to customers Able to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail Aware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times Awareness of the Kainos story and wider business offering Awareness of company strategy and how to support it Capable of suggesting enhancements in tools and/or processes to benefit the practice Willing to learn in depth about relevant subject matter e.g., international regulatory requirements Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services For Application Management Services, able to deliver work to meet defined Service Level Agreements Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required) Nice to have: Procurement (P2P) and Supplier Accounts certification Experience in post deployment services Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.Job SummaryJob number: JR_17939Date posted : 2026-06-23Profession: WorkdayEmployment type: Full time

Role Title: Capacity Market Controller Reports to: Capacity Market Manager Location: Belfast (Hybrid - 2 days remote/3 days in office) Who We Are SONI is Northern Irelands Transmission System Operator. We are the people behind Northern Irelands electricity grid. We make sure that every home, business, school, hospital, factory and farm has power - when and where they need it. And thats just the beginning of our story. We have a critical role to play in delivering a cleaner, cheaper more secure energy future for everyone living in Northern Ireland. Our focus is on safety, security and reliability. Our work environment is challenging, fast-moving, collaborative and team orientated. Our culture is driven by continual development, knowledge and teamwork. Our people are committed to reducing Northern Irelands reliance on fossil fuels and transforming the energy system to make decarbonisation a reality while providing a safe and reliable electricity supply in a way that secures the future for those who follow us. The work you will deliver with us here at SONI matters. Join a great and supportive team and be part of the transformation. The Role As a Capacity Market Controller, you will support the management and delivery of key processes within the Capacity Markets team. Youll help prepare and analyse information, coordinate activities, and ensure that important deadlinesset out in industry rules and codesare met. Youll work closely with your counterparts in EirGrid and collaborate with Analysts, Coordinators and Senior Controllers to keep all parts of the process running smoothly. This role is ideal for someone organised, detail-focused, and keen to build experience in the energy sector. Key Responsibilities Support the day-to-day operation of Capacity Market Registration, Qualification, and Reporting Respond to internal and external queries within agreed timeframes Contribute to internal and external audits Help onboard and support training for team members Provide updates and reporting to the Senior Controller and Manager Coordinate with external user groups and follow up on actions Organise customer meetings and ensure clear, timely communication Deliver high-quality work within agreed timelines Work collaboratively with EirGrid colleagues to ensure consistent processes This list is not exhaustive. All team members are encouraged to use their skills and judgement to help improve processes and support SONIs mission to operate as a world-class Transmission System Operator. Critical Knowledge, Skills and Experience Essential: Degree in Business, IT, Finance, Engineering or similar, typically with 12 years relevant experience Experience coordinating and delivering key tasks within a team Strong relationship-building skills with internal and external stakeholders Excellent time-management and organisational skills Clear and confident communicator Good numeracy and analytical skills Strong attention to detail High level of proficiency in Microsoft applications Ability to work to tight deadlines Ability to work effectively as part of a small team Desirable: Experience in the energy or power systems sector Engineering background Experience presenting to large groups Why join us? Play a vital role in shaping sustainable energy projects that benefit communities and the environment. Enjoy a competitive salary, performance-related bonus, private medical cover, and pension matching. Benefit from flexible working arrangements, including hybrid options (3 days office / 2 days home). Enhanced holidays, maternity and paternity leave and wellbeing days. Access salary sacrifice schemes (such as cycle to work, EV scheme), free car parking, onsite EV charging and complimentary lunch. Access professional development opportunities and clear career progression pathways. We offer an inclusive culture that values diversity, supports flexible working and empowers you to grow. We know flexible working means different things to different people. Contact us if youd like to talk about how this role could work for you. If you are seeking a challenging and impactful role within the energy sector, wed love to hear from you. Join us in shaping the future of SONI and delivering a cleaner and more secure energy future for everyone living in Northern Ireland. Closing date for applications is 28 August 2026 Submit your application by uploading your CV with a cover letter (in one document). SONI is proud to be an equal opportunities employer. We value diversity and are committed to fostering an inclusive workplace where everyone can thrive. We particularly encourage women to apply, as they are currently underrepresented in our organisation. We have a duty to prevent illegal working and applicants must demonstrate they have a legal right to work in the UK. SONI is not providing sponsorship for this vacancy. Skills: Capacity Ma,rkets Market Operations Market Operations TPBN1_NI

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer

The role requires strong Workday expertise, customer focus, and the ability to work across remote and on-site teams. Kainos is seeking a Workday EDM Lead Support Consultant to deliver post-deployment support and ongoing services to global EDM customers.

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: We are looking for highly flexible interpreters who can cover evening and weekend shifts as required during our operational hours, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Essential Duties and Responsibilities include the following:- Provide effective Video Remote Interpreting- Support and model the company's mission and values- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues- Always exhibit pro

Essential Duties and Responsibilities include the following:- Provide effective Video Remote Interpreting- Support and model the company's mission and values- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues- Always exhibit pro

Slovenian-speaking Customer Support Advisor – Social Media & Email Are you fluent in Slovenian and English and looking for a full-time work-from-home role where you can use your language skills every day? We are recruiting for a Slovenian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You will be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly. This is a fully remote role — you can be based anywhere in the UK and work entirely from home. What you will be doing You will support customers with a range of everyday enquiries, including: Missing orders Payment queries Product availability Order amendments Cancellations General customer questions via social media and email You will need to be patient, helpful, and professional, and able to write clear, friendly responses. What is on offer £26,520 per year Full-time, permanent role 40 paid hours per week Fully remote — work from home anywhere in the UK Rotational shifts between 8am and 12am, Monday to Sunday 28 days paid holiday Employee assistance support Employee discount benefits Stock purchase scheme Gym discount Insurance discounts What we are looking for Excellent Slovenian and English written and verbal skills At least 6 months customer service experience Strong knowledge of social media Social media or content moderation experience would be a bonus Fully flexible to work rotational shifts between 8am and 12am, Monday to Sunday Based anywhere in the UK Able to work from home with at least 10Mbps broadband Apply now

Payroc is seeking a Specialist I, Technical Support - Terminal to act as the first point of contact for merchants, delivering high-quality technical support for payment terminals and related systems. You will troubleshoot issues, guide customers, and collaborate with internal teams to resolve comple

FindCore are thrilled to be assisting a well-established business with the recruitment of a Remote Customer Support Administrator. This role offers fully remote working, consistent Monday–Friday hours and the opportunity to join a supportive and professional team. Respond to customer enquiries by

Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool. Although a qualification is not essential to apply for this post you should have relevant experience with children and/or young people and demonstrate a commitment and abil

A snapshot of your day:Takes overall responsibility for the team’s workload and service to members Monitors the team’s performance against Service Level Agreements and client deadlines Conducts regular one-to-one discussions for all team members and undertakes formal Personal Devel

Main duties include working as part of a team, supporting and directing staff to react promptly to emergency calls received from the control centre.

Support decisions on market development, product performance, customer profitability, pricing, forecasting, and investment opportunities. Provide insights on sales, pricing, forecasting, product performance, profitability, customer performance, collections, market data, and operational trends. Suppo

Main DutiesCustomer Service Greet and serve customers in a professional, responsive, courteous, friendly manner, including answering queries and dealing with situations that arise to deliver the highest level of customer service. Oversee the customer experience on shift, ensuring staff provide prom

Joining during the construction phase, you'll have the chance to support the site's transition into operations and play a key role in preparing the facility for long-term success. You'll work closely with experienced engineering, operational and commissioning teams throughout the construction and co

Manage waste flow to maximise efficiency and customer service.

Be capable of configuring, building and demonstrating NEC Safety products The ability to interpret demonstration scenarios received from customers in order to design product configurations for demonstration purposes Ability to demonstrate overview and detailed functionality of NEC Safety portfolio

Preparing machinery for delivery, completing pre-delivery inspections and supporting customer events and product demonstrations. Job Advert If you're passionate about garden machinery and enjoy helping customers find the right equipment, this is an excellent opportunity to join a well-established a

This role oversees safe and compliant movement, storage, shipping, receiving, inventory control, railcar and trailer activity, SAP transactions, and coordination with internal and external partners to support production and customer requirements. Administer SAP receiving, shipping, inventory, and pr

Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. Cross-training across a range of machines and production areas to support operational flexibility. Team-focused, with a commitment to supporting the Production Stream in achieving its goals.

It matters to us that the products we develop make a real difference to our customers and contribute significantly to their research. Whilst the Team Leader will not communicate with customers directly, you will liaise regularly with the engineering, production administration and other teams to prov

You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.

We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.

By delivering compliant, value‑led conversations and supporting key customer programmes, the role plays a direct part in strengthening long‑term customer relationships while supporting wider transformation and efficiency goals. Customer & Process Excellence Mainta

We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service

Huddleston Close & Grand Union place are supported accommodation services for complex mental health needs. You will be joining a successful team on a full-time basis, with fantastic leadership and supportive colleagues. Work in partnership with outside agencies involved in the care and support of se

Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing intervention

KFC Belfast - Ballyhackmore is seeking a Team Leader to be on the floor, guiding the crew, keeping service running smoothly and ensuring every guest leaves happy.You will set the pace, coach your team, manage shifts and stock, and drive targets in a fast-paced restaurant environment.You'll be a natu

Working in an Agile environment, the Software Team Lead will guide the team from design through to implementation and production support, fostering a culture of continuous improvement, collaboration, and high‑quality delivery. Provide hands‑on technical leadership across the full software develo